Walgreens Pharmacy Reviews

I contacted a Walgreens location in Pensacola, Florida on 9th & Cervantes approximately 10 hours ago to transfer a prescription from a Georgia Rite Aid, to Florida for my son who is visiting his grandparents for the summer. I initially spoke with a very pleasant lady, who took all of my info, and then assured me that someone would contact me within 2 hours to let me know what the copay could be. Nearly five hours later, and no one had called, so I called again, and I was told by a gentleman that they were “still working on it,” but that my insurance had “done their part,” and they just needed to finish filling the prescription, but it would definitely be ready by 4:45pm, and someone would be calling me to give me the copay details... 4:45 came and went, and no one called. I called back 2 hours later, and the automated system said that they were “still working on my order”, and to call back in about an hour.

I have been using Walgreens to fill 3 prescriptions every month for treatment of major depression that are necessary for me to be able to function. Without all three my depression becomes debilitating by increasing anxiety, suicidal ideation, sleeping problems and overreacting to any stress. My doctor faxed my prescriptions to the store and they insisted it never came, they said they would call my doctor which they did not, and this scandalous disregard for my health went on for 5 days until the missing fax materialized and the prescriptions were filled. No apology, no explanation and without my meds I decompensated reduced to crying, unable to take care of myself i.e. hygiene, eating, leaving the house.

Dropped off prescription after waiting hour and half. Then they call. Say it was ready. I sent my dad pick it up. And they send him to three different stores two different towns. Their employee was mad because I complained waiting hour and half to drop off prescription. I ended up in hospital for 5 days with infection because I did not have my meds. Sending my dad three stores after they said it ready. Playing games with my life.

Walgreens denied me script of ** after verifying script with dr office and providing DL. Walgreens personnel are being allowed to be the police of people. If a person has a valid script, who is Walgreens, that supposedly serves the public think they are? This isn’t about pharmacists. It’s about allowing employees from a lousy chain decide other people's lives and that’s not their job. Will never step foot in Walgreens again!

The Cheyenne and Rampart pharmacy used to be a great pharmacy, up until they decided to start making the decision to stop filling my prescriptions. When I'm experiencing severe pain from old work injuries and a motorcycle head-on collision accident, it's not fair that they decide who receives their medication or not. I can completely understand that they have been cracking down on the usage of controlled medication, but when there's nothing else a patient can do to help eliminate the pain, it's like they don't care how much a patient will have to suffer without their meds.

The pharmacist is very unprofessional. She writes notes on your hard copy prescription after you tell her don't write on it. Even if your insurance goes through she still won't fill it because she goes back and see how many times you got it early. She act like she is a doctor.

I've ordered online for years with Walgreens w/o problems. I block the Rx I don't want, however, Alliance keeps charging my bank card for Rx already blocked. For the last 2 hrs. I have been calling Alliance but cannot get through.

Went to get some pictures made today and management was called to the front to help me... She stayed by me for about a min or 2 then called a cashier to come help me. The cashier did not know much then she walked off and I had to ask a customer to please help me. The customer told me they have rude people that work in this store and they never want to help anyone. I found that out myself. I never complain before I just let it slide when I have been in there before today.

About 3 or 4 days ago I went to buy hearing aid batteries. I told the lady that I wasn't sure they were the right size and she said that you can bring them back. So they weren't the right size so I brought them back. When I brought them back they only gave me $5 and change versus $7 and some change... they shorted me $3. They gave me $3 in a gift card. He said this store policy... well I've never heard of that before. I had taken stuff back before and never had this problem. She said because of the reward $3 of the reward points went on the card and I'm like that's not cool. I said I had the receipt. I really bought in this to a few days ago and when I told the lady that the I don't know if these will fit she said I could bring them back.

I ordered a prescription online on the 8th June 2018. Online asked for the prescription to be ready by 10 AM on the 9th, the online application concurred. I got to Walgreens about 11:30 AM on the 9th, but the prescription was not ready. I had to be somewhere by noon that day and could not return until after they closed. I left and since I'm on insulin, Walgreens by not fulfilling their obligation put my well being in jeopardy. I will be looking for a new pharmacy and will contact AARP as well.

I'm not surprised to see this many unhappy customers of Walgreens pharmacy; I'm now one of them. My mother was assured by her doctor while in the hospital that he would send her PX to Walgreens. THREE days after being released from the hospital she finds that Walgreens still has no PX for her. First she calls the automated line, which informs her there are no meds for her. Then she speaks with a rep at the store on the phone, who also tells her they have nothing there for her. Fortunately she received a courtesy call from the hospital when she got off the phone with Walgreens and she is able to tell them about her PX.

Walgreens Pharmacy at Pembroke and Mercury Blvd. - This place is a nightmare, they change prices at their convenience, are extremely rude, not professional at all. Walgreens needs to clear that staff out, and get some good help or this will be closed down soon.... Go the extra 1/2 mile and visit CVS, little more expensive but if you want to be treated with respect you will.

They lie to you when they say they've called your doctor and is waiting to hear back. The Doctor's never get any phone calls. I gave them a GoodRx card to use for my medication. They said they added the coupon to everything. Later I find out they did not! THEY DELIBERATELY LIED TO MY FACE! My family has been with them 20+ years and their pharmacist have been getting worse and worse! We will be looking into another pharmacy to use. We will not keep being lied to!

Phone recordings are poorly planned, annoying and waste too much of my time. Walgreens Pharmacy staff refuses to give cost unless they have a script. Others are more responsive and allow me to shop for lowest cost. Store stock is poor, although shelf is EMPTY if I ask they go in back and bring out what is NOT ON THE SHELF. Poor way to run a retail store. Often have lines at check out and slow to send someone to open another register. Pharmacy sends out phone messages for refills of one time prescriptions. Often out of advertised sale items on second day. When asked they say “That’s all THEY sent." Who is THEY? Wife was in store, asked if they had Flu shot. They said YES. Came home and got me (4 blocks away) when asked for a flu shoot they said “sorry no”. Can’t trust staff to be clear. To put it bluntly you can’t count on the Lombard store. Often disappoints.

During your wait time they acknowledge you. Once they take your prescription order they advise you of the time it should take for your prescription to be ready for pickup. Walgreens is more personable. They ask if you have any questions for the pharmacist? They will try to assist you when you need help.

The Walgreens Pharmacy is close to my home. They are prompt and polite. The price is high but they all are. They keep us well informed as to what is available new for my condition.

My prescription was sent in by the Dr. on Saturday, but I was sick and couldn't pick it up until Sunday. Well they close early on Sunday--ok, but not to open even for several hours on Monday? CVS does. I have to travel late Monday night so I cannot pick up my prescription. I will not deal with them again.

After my doctor moved his practice I wanted to continue using Walgreens for my prescription needs. I have been a customer for about 10 years. I went to Walgreens store #6157 because it was closer to my house. I am taking pain medication due to several accidents and have been on Social Security Disability since October 2008. When I presented my prescription to the person at the pharmacy she made a comment that in the future this could be a problem because my doctor now practiced at an Urgent Care, that also provides family medicine. I was told that the nature of Urgent Care in her opinion should write prescriptions for a month. I was told that they would have to verify the prescription because I had never been to this particular Walgreens. They said that it would be about an hour and a half. I decided to wait. After about 30 minutes the pharmacist said that they were waiting for the doctors office to reply.

My husband is diabetic and needs take insulin every day. He ran out of his syringes and I went to Walgreens to buy them. The girl who waited on me said it would cost $100 dollars for 100 syringes. I have never spent that much before for his syringes. I ended up going to Walmart where it cost me around 14 dollars for 100 syringes. I told a number of people and they said to call Walgreens back and check since their price sounded wrong. I talked to the pharmacist and he told me it wasn't $100.00 but only $19.00. I almost gave this girl a hundred dollars because my husband needed his insulin. My husband has been very ill and this added so much more stress onto our lives. Be very careful when dealing with Walgreens. I will never go there again after this.

I picked up the prescribed medicine for my child. Without even telling me, the one (Adam) who gave me the meds also gave an old prescribed medicine which the doctor told not to take. As soon as I left the pick up drive thru, I noticed that and I called them to return. They said they can’t accept it. They should refund in such cases. They refused to take it back. Very disappointed for this reason. This is how they make money? By cheating customers? So unsupportive! Or they should ask when they hand over the medicine at least in those cases. If it would have been long, then I should not have asked. I just took the medicine.

I am a bone marrow transplant patient, for ease and convenience usually use Chronoscripts a Walgreens pharmacy. Today was an exception, my doctor at Sylvester Cancer Center in Miami submitted an electronic prescription at 3ish today for an antihistamine and magic mouth rinse to the Walgreens on SW 137 Ave. & 8 ST. Miami Fl. My husband went to pick up the meds at 8 pm, was told prescription was not ready, to go back in an hour - on the side the pharmacist made a comment to the pharmacy technician, said, "An hour was not enough time, we have too much to do, can't you see how much work we have?"

Our family prescriptions have been filled at this Walgreens location (301 and Gibsonton in Riverview, FL) for 12 years. In the last 6 months or so, the overall management of the Pharmacy department has really taken dive downward. I must also mention that part of the problem can be speaking with a customer service rep at a centralized offsite location, even when you call the main number of the Riverview location.

I came in with my regular monthly script. The pharmacist had the audacity to tell me that the script was inappropriate and although I have been getting it filled regularly for the past year, she would not fill it because I had another medication from a completely different issue filled at the hospital pharmacy after my surgery. I live one block away and prescribed a pain medication so I walk to Walgreens. They prefer I drive under the influence to another pharmacy because Walgreens pharmacist is a moron!!!

This Walgreens location (I can only speak about this one) is completely unconcerned for their customers! For over a decade they have been pushing their 90 day supply refill on every piece of literature I've gotten from them! But today on one of my few days off they called me and woke me up pushing their 90 day supply with this supposed "courtesy" call. No a SALES call! A genuine courtesy call would have been one to let me know they were no longer going to be open 24 hours! A big thing to someone who doesn't always work a standard shift but not one call, text, email. Nothing!

They change generic types so often. Each med has changed the generic brand at least 3 times each since I got Med D. One!! Year ago! The shape and color change. It’s hard to keep up with meds. Since now they are all white. And I’ve felt so bad for past 1-2 months. Thought I may have them confused. I looked in pill identifier and called another drug store! Two of my meds aren’t even the generic for my medicine! Not even for my Health problems. I have felt terrible last few months so looked at pill identifier. Instead of **. Although in ** bottle and is small white pill. With same #. Just has another number on the back. I got ** for high blood pressure and diabetes! I have low blood sugar. No high blood pressure thankfully. I didn’t have a seizure. I. Have had them before when my blood sugar got so low! I’m Just totally like a zombie!

I started into Walgreens - Insurance company hell about 3 weeks ago. I got a Walgreens notification that my seizure medication was due for a refill, so I thought, "Great, let’s do it." I hit the button. I kept getting phone calls that it was ready, so I drove through my pharmacy to get it. The pharmacist said that there was an issue with insurance not wanting to cover the medication, saying I had run out of my seizure medication early. The pharmacist said I would need my doctor to call in a new prescription for the insurance to cover filling it “early.” I asked why I got a refill notice if it was “early.” The pharmacist said she didn’t know. Ok whatever, I thought. I paid out of pocket for an extra 8 day supply of my seizure medication just so I wouldn’t have to deal with this for a week or so, figuring I had counted wrong or done something wrong.

I was treated disrespectfully at the drive thru when dropping off my Mother's Rx. She informed me that I could not pick up the pills until Sat because of when they were picked up the previous month. I asked for the Rx back to hold until then because the last time I put them on hold they neglected to tell me that I still had to call them in too. When she handed me back the paper Rx she had written the wrong dob on it & scribbled it out & wrote the correct one. I was also picking up 2 Rx's for which she asked for the address (she had just confirmed that with my ID). I gave her the address & then she asked for it again. At this point I noticed the scribbling on the paper script & also felt that she was incompetent & harassing so I asked for the pharmacist. A girl came to the window & passed herself off as the pharmacist. I told her the other girl was incompetent to which she said "she isn't" & to be nice.

Regarding the Walgreens at 3204 Williams Drive, Georgetown, Texas Walgreens: I have been shopping and filling prescriptions at this always neatly organized clean Walgreens beginning in November 2016. I have arrived at this Walgreens at all hours and days and without exception been welcomed by whomever is cashiering at the store entrance. Every member of the team whom I've sought help from has stopped what they were doing and assisted me, always with a gracious manner and reflecting knowledge of the store and its inventory. On rare occasion they didn't know the answer they asked a colleague and that colleague was kind and helpful to both their team member and myself!

Walgreens is the worst drug store/pharmacy chain in the country! I have these Avalon Organics Full Value Coupons that I wanted to use and so I went on to the AvalonOrganics.com website to find out where they sell them. It turns out that all three (3) drug store/pharmacy chains sell them, including Walgreens, however, when I called several of their stores, they told me that I could only purchase the Avalon Organics products on their website. I then asked about using my Full Value Coupons on the website and was told that it is not possible! I was extremely angry and upset over the fact that the Avalon Organics are not sold in their Walgreens stores (by Walgreens' personal, stupid, unprofessional choice), but only on their website instead and the fact that they refuse to honor my Full Value Coupons to purchase them from their website.

After 1st review, I went back to Walgreens with intent to "finally" get my Rxs. Talked to head Pharmacist Kathy **. Found out none of this even needed to happen! Robert ** should have called other Walgreens in the area to have my Rx filled immediately instead of holding all 5 of my medications. Robert ** arrogantly accused me (** woman) and the Hispanic woman behind me of "taking too much medicine" showing his bigotry re: **. I showed Pharmacist Kathy the bloodwork and MRI results received 1 week before this interaction with Robert **. Bloodwork truly reflects if medication isn't being taken correctly. Mine was excellent AS USUAL, proving Robert ** making unnecessarily biased accusations!

I am writing about Walgreens on Lyon and Florida in Hemet Ca. The pharmacy is making me mad. I have a new prescription called **. In December I tried to get it for the first time and they gave me a partial and said it would be ready the next day. I went back 3 times and I was going out of town for Christmas. I stopped at another Walgreens and tried to get it filled but they said since another store gave me a partial that they couldn't fill it because it was already started and the original store would be paid for it.

I went to the pharmacy on Homestead Road in Lehigh Acres, FL to fill my ** prescription. When she asked me if I was in the system I told her that I think I might be but I wasn’t sure because I fill my prescriptions all over according to where I’m working and what’s convenient for me as I’m a commuter. She walked away from me abruptly and came back a couple minutes later. Upon her return, she shouted at me saying I have to fill my ** prescriptions at the same pharmacy location each time then shouted even louder, accusing me of pharmacy shopping.

I love the programs they offer. The staff is so knowledgeable and every time I go there they are so helpful. My only suggestion will be perhaps open some additional hours early in the AM and late in the PM as well as maybe improve the notification system.

861NE 8th ST Homestead, Florida-Walgreens. To whom it may concern: 3 months ago I had a script from my doctor for ** (purple pill) and was given the generic for **, I complained, but said I would try them. The clerk told me for refill just remind clerk or druggist for purple pill **. OK..they do not help my painful GERD and indigestion. Went in to order refill, told clerk I had to have **. She said ok... got refill today, was generic again. They would not give me the **. Said once disbursed, against law to give correct **. I have very painful GERD and indigestion. The druggist told me it had to be their mistake to switch to correct script. Well I told them... my script was not filled correctly. Thank you. Hoping someone can get me the purple pill **.

After years of switching pharmacies. I have now been with them over 5 years. Everyone is always really very informative. Every question I ask they have a answer.

I cannot believe that Walgreens' Pharmacy actually closes up shop during lunchtime so the pharmacist can eat lunch - seriously? When do you think people drive to pick up prescriptions? During lunch. This is a ridiculous policy and I personally just moved my prescriptions to another pharmacy today because of it. Bad move Walgreens.

Almost every time I give Walgreens a prescription to fill it's delayed substantially. Their "reasons" for the delays include: "They need to get approval from the doctor" (the same doctor who wrote the prescription to begin with); they must obtain approval from insurance (even though I've been getting the same prescription from the same doctor through the same pharmacy for years); they can only fill the prescription on the same as the last one was filled (even though it's several days past and I'm out of the particular product). The "funny thing" is, when I call them on their BS, they say the prescription will be ready in an hour. If you want good service on meds you must have, don't use Walgreens. Instead, drive to Mexico, or Canada, or heII, China, the wait will be shorter.

Filled prescription for ** 20 pills for $363.90, was assured this was a very good price and should be similarly priced at other pharmacies in the area, was told no coupon needed. Found online at Walgreens online with coupon for $120.86. Asked the pharmacist after purchases and she said nothing she could do as coupon not presented at time of purchase. I see this as being over charged $243.04. and the same prescription is available for much less other stores.

On 3/6/2018 I was told that I was unable to physically pick up a prescription that was faxed to Walgreens from my local hospital. Due to the fact most of Walgreens computer systems crashed down on 3/6/2018 My husband has bone cancer & we spent the previous night in the hospital with pneumonia. The prescription was for a antibiotic. A very strong one too. Because their system was down we were told we either have to go back to the hospital (which we were there for 10 hours in the ER) or we can buy it outright for 160.00 because Walgreens couldn’t process it through Blue Cross due to THEIR COMPUTER ISSUES! My Husband is even more sick with his pneumonia now.

Telling me that my doctor was not in my insurance company database. I just filled scripts there on 3rd of February. Lexington SC Southlake Dr and Platt Springs Rd. The biggest bunch of worthless people I have ever seen in one place. Stay away.

I get my 88-year-old mother's scripts and mine at Walgreens, and they're always very helpful -- will answer questions. Have tried other pharmacies and always end up back at Walgreens.

I called in for a refill to an eye drop prescription for glaucoma. It is mandatory that I have the drops daily for the rest of my life. The prescription did need to be authorized, but I was told that the Pharmacy would contact my physician. My appointment with the physician was in three days and the prescription was nearly depleted. I was also advised that if there was a problem, I would be contacted. Two days later - NO prescription; I was NOT contacted. I could have called the physician had I known that they would not do it. When trying to pick up the prescription, the pharmacist said they had not called, but could call the following morning. No, thank you. I picked up the other prescription, but will be moving all my prescriptions.

I am very upset with how I was treated like I did anything with the prescription count. I was given 30 when it is suppose to be 60 tablets. I had never left the store when I needed to take one right away. It was obvious there was not 60 in the bottled and I directly went back to pharmacy window. They did an inventory count and were short more than my 30 and they tell me I have to wait 3 days to talk to mgr who can override it. This inventory shortage is their problem not mine and has nothing to do with me and not placing the amount prescribed and written on bottle is something they did not me. I shouldn't have to count every pill I get and should be able to trust them not to do this.

I have been going to a neighborhood Walgreens for at least a year now. I missed my doctor's appointment so as good as my doctor has been to me he gave me a 7-day supply which really helped since it's a benzo. A week later he wrote me out the regular prescription that he does for 30 days Walgreens filled it and took out 7 days worth wrote 30 days supply on the bottle but when I received it seven were missing when I got home and of course it was a mistake I did not count them in front of them because I didn't want to embarrass the pharmacist.

They judge you, like they would pay for prescriptions from them own pocket. I changed them to Shopko, but shoplifting is too far away from where I live. And I got back to Walgreens. I am going have to change again, and find different pharmacy.

I went to Walgreens today to fill my prescription on the 28th day after my last fill, as this makes it easier for when the next month starts, I don't have to go to the pharmacy on THE DAY OF. Due to the fact that my doctor writes the notes on my prescriptions weird, the pharmacist denied filling it because he claimed it was 2 days early. Walgreens is always very weird about filling controlled substances so I just brushed it off and asked for my prescription back so I could go to a different pharmacy that goes by actual dates and insurance approval (which I'm right on schedule with as far as that goes). So, when the pharmacy tech came back with my prescriptions, there was huge green marker written on both of my prescriptions saying to not fill it for 2 more days, which is ABSOLUTELY OUT OF LINE.

Every month I go to pick up my meds they always have excuses for either not having them or that they haven't called to have them authorized being that I have workman's comp. I know that the pharmacy order all their meds according to the number of clients per month, yet every month I receive my meds later & later.

We bought a bed handrail online, it did not fit. So we brought it back to our local store. They gave us one of those in store credits on a plastic card. I took it back to them to buy Nicorettes but nothing doing. Told me I could not use the card for that. If I would have got the money we paid I could have purchased them but no I went along with the stupid card. I will never go anywhere near a Walgreens again. Money is money. This isn't a bridge card. And this is just wrong.

Dropped off my script at Walgreens Jim Redman Parkway in Plant City Florida. They told me it would be 20 minutes. My husband goes to get my meds two hours later and the pharmacy tech says it will be another 20 minutes. She Leslie then calls me and tells me the DEA number of the Dr isn’t showing up so they are about to close so I need to hurry, come get my paper script and take it to another pharmacy. My husband then goes back to pick up my script and she Leslie again says, "Sorry sir I gave your wife’s script to another patient."

I'm about convinced that the young twits at Walgreens are running off customers on purpose. People who have prescriptions for controlled substances have gone through the trouble and expense of a doctor, for professional guidance, and paying a pharmacy, where it is tracked if there are questions. Treating people like addicts has a psychological methodology behind it that usually results in first indignation and then shame. No one wants to be sick. No one is proud that they have a disease. This is a tactic that a drug dealer would exploit, forcing law abiding citizens to self treatment, in a back alley. The street price is less than the insurance company because some thieving tech has cut out the middleman. They may even be dipping into the meds themselves. Read the countless customer complaints online of missing pills from Walgreens prescriptions.

Told yesterday no longer carrying, however, would give me what they had. Called this morning and verified I would pick Rx up. Several hours later went to pick up and told it would be 45 minutes to pick up. Meanwhile, I am over 24 hours without pain medication and concerned that the use of this medication will cause me to go into withdrawal. Appears Orange County CA pharmacies no longer carry brand name pain medication. My physician is fine with me taking it, however, pharmacies have become the police. Who decides about what I take as long as my physician gives me a prescription.

I am tired of their pharmacy playing with me when it comes to filling my prescriptions for medication that I need for severe pain. One minute they tell me it will be ready in 1 hour, but when I get there after an hour later and wait in line for almost 30 minutes, they then tell me it will be 15 more minutes to get the prescription ready. I do understand that they monitor the medication that many patients abuse, but I do not have a pain medication addiction; I use the medication for severe pain I constantly experience from back pain that may need surgery. I wish there was a way to sue pharmacies for this negligent behavior, for treating patients in need of their medication, to relieve some of the pain they experience.

DELIVERY BY STAGECOACH WOULD BE FASTER -- IT'S TRUE! According to Google Maps (just checked to be sure) my home in San Francisco is NINETY MILES from Sacramento. I could drive in in two hours. I ordered contact lenses from Walgreens and FOUR days ago, I got the notice that my shipment was on its way -- with the FedEx number. I have been watching it...and saw that yesterday (Saturday) at 6 a.m., it was in Sparks NV (next to Reno). According to Wikipedia, this is a FOUR HOUR DRIVE FROM SAN FRANCISCO. 24 hours later, this morning at 6:30 I see that my contacts are in Sacramento -- which is (again, according to Google Maps) a mere TWO HOURS FROM SPARKS, NV. And -- when is the "expected date of delivery? TUESDAY -- "BEFORE END OF DAY"!

I wasted money on the prescription savings club. Should have realized it's a scam from day one. When you have to spend money to save money. I have failed to receive prescription multiple times while waiting for weeks of delays on their side. When I call I have to spend countless hours while they fumble through the order and still fail to fill it. I'm flabbergasted. This is a prescription service. You take a prescription and fill it. They have me begging just to get it filled each time on the phone. What a waste of money, health, and time. ** this business.

My mom and I had been customers of Walgreens at 12230 Atlantic Blvd., Jacksonville, Florida 32225. There are multiple issues with this location and the staff failed or just don't care about doing their job after multiple times after being told. 1) They don't bother adjusting their record for changing prescription medications properly despite multiple times to do it by doctors and customers. When confronted, they don't bother to get involved, they expect the client to do it which is unacceptable. 2) They don't bother to adjust all of their sale prices whenever corporate tells them to. I don't like debating with any employee that they didn't change their prices the right way. 3) They sell expired food on their shelves longer than they should. I'm shocked corporate and/or the government doesn't check to see if regulations are met. Very disappointing. Epic fail.

Getting a few prescriptions from Walgreens can be a real nightmare! They leave you on hold for a long time,they hang up on you, they don't answer calls. You get it all from their system for a pick up and you show up and the medicines are not ready. They are great at losing prescriptions. Beware by taking pics before you surrender them.

I ordered my refill through their automated phone service and was told it would be ready in a few days. I went to pick up my refill and they said they only had a third of my pills, 30/90, and that I will need to come back next week when their shipment will arrive. I thought nothing of this because this is typical service. The following week I called their automated service and was told that the shipment was coming in Thursday. Sunday I called the automated phone service and was told that no refill existed for my prescription.

I have received calls at all hours when they want to contact me. When my prescription was backordered no call. Called them. No answer. Left message. No return call. Called again next day. I was told go to another company and they will supply the script to them. I called my Dr. He sent a new prescription, got a call from Walgreens, I go there, they don't know what I'm talking about. Five people working. Only one waiting on customers. I'm done. Walgreens Mulberry, The Villages, Fl.

All the Walgreens need to be more courteous and respectful of the customer needs. I had a spinal fusion and broke my foot and the pharmacist constantly gives me a hard time for my pain medication. It is none of their business why I need it or how often. If someone is in pain, it shouldn't always be a hassle to get it. I am tired of pharmacists thinking who the hell they are. Stay away from Walgreens! They make it difficult to get medications for the people that need it.

Margarita **. She told me my coverage was terminated on a Sunday, so I had to pay cash, and she also told me my wife's coverage was terminated also with a different policy number, So we called our insurance company first thing Monday morning to find out she was just lazy. All she had to do is get a new bin number, We went to CVS and got it taken care of 1 2 3. We will never shop in Walgreens ever again, She embarrassed me and made me feel like a deadbeat. CVS MUCH BETTER PHARMACY INSIDE OF TARGET ON RT 9 IN MANALAPAN NJ. THEY WERE UNBELIEVABLE AND HELPFUL.

CSRs are not well trained, key information overlooked... 3 days to receive a call back regarding a critical subscription. Someone needs to clean house. Whoever is responsible for training their CSRs should be fired. They don’t know their own policies, and provide incorrect information. The supervisors are worst, just looking to ignore issues, and close the case so they don’t have to deal with any issues. Won’t use again. Terrible way to treat customers.

I was in town (74 miles from home ) for dental surgery. The dentist had given me a prescription (18 ** pills) to fill before the surgery and this store was nearby. I received the prescription in less than 15 minutes and was out the door. While waiting for my surgery I was looking at the bottle, opened it and there were only 13 pills... I called the store and after 6 transfers and 4 people I told the pharmacy management that I was shorted 5 pills. She explained if this was true the pharmacy bottle of ** would have 5 pills too many. When she came back on the phone sure enough the pharmacy bottle inventory was over by 5 pills, I could come to the drive up window and get the remaining 5 pills, and she was sorry about that.

It doesn't matter which store you go to, Walgreens has the worst pharmacy. Long waits. No customer service whatsoever. Incompetent employees. Rude employees. Unfortunately I was forced by my employer to change from Publix to Walgreens. I cringed because I knew the experience would not be good. That was an understatement. Not only can they not fill prescriptions correctly (every time, and I have ongoing prescriptions) but if you have a question for the pharmacist you will never, ever be connected. The incompetence of this organization is astounding. It's unreal. That's why they go into contract with employers. Otherwise no sane person would voluntarily subject themselves to this torture. You'd think that as human beings the people that work there would have some kind of compassion or at the least some kind of work ethic, but sadly, no.

I am a physician. I have called Walgreens at different locations, the last one being today at 6400 W Nob Hill Blvd Yakima WA. I was on hold over 30 minutes. I was trying to fill a prescription for a client. They told the client they had called me twice when they did not. Other times I have called a Walgreens and been transferred to a call center. They have very poor customer service.

I went to Walgreens (#4406 2630 NE Vivion Road KC, MO 64119) with the box I had bought medication in before. It was **, 24 caplets, ** free. Explained I could not take **. The girl looked on the shelf. Told me the content and I told her I wanted the caplets. She gave me a box. I paid for it. Got home and realized she had sold me ** with no ** in it at all, not for headaches was for nasal decongestant. She obviously did not read the box and I took her word for it that it was the same. I went back to the store and told them she gave me the wrong thing. I was told by the manager I could not return ** no matter who's fault it was.

Friday, after the usual half hour wait in line, drop meds at Walgreens. "Wait one moment so I can check to see if we have in stock! Yes we do, should be ready in an hour." Me, "I need X, Y, & Z as well". No problem. I did know better than to believe that so waited for the automated call, the next day, "Your order is ready". Do they enjoy messing with the sick and hurting? Order was missing 3 out of 5 meds and the one she checked on? Out of stock. You can get at our other store in town. I drive there three hours later to ensure ready. After 3 don't know anything about that script I get one, "Yes, here it is but we need the prescription." I don't have, "Well the girl says she put it in your bag."

I use prime mail for years. But this time I got Mr. E ** going over my order for me and my wife. He was the best company worker I could have asked for. I wish he was working for my company. People like that make the company very successful. You should look and see if you can promote him to a Walgreens CEO.

Walgreens resolved the issue. I’m satisfied with the results.

Today I am having a shoulder replacement. On November 5 I turned in a prescription for ** at my local Walgreens located at 680 Burleigh Blvd on Tavares Florida. To make a long story short they lost my prescription. It was even admitted to me several times that the girl who had taken my prescription had misplaced it and it could not be found. As anyone in the medical field knows a replacement prescription for a controlled substance is impossible to get. The young lady in the pharmacy was kind enough to call my doctor and tell her that yes the prescription had been lost but a phone call is a poor substitute for pain management. I went to the manager of the store and then the manager of the pharmacy asking simply for a letter stating that yes the pharmacy had lost my prescription. I just wanted a hard copy so I was not to be made out to be drug seeking.

This complaint is on Walgreens Pharmacy on Hwy 42 in Prairieville, La. My son was discharged from the hospital with a spinal fusion. I placed in 5 prescriptions to be filled. My husband picked up the prescriptions and received only 3 medications. I called the pharmacy and was told one was over the counter and the other was not covered. I asked why didn’t someone tell my husband. The person at the pharmacy said they were sorry and they should have but Medicaid does not cover the medication. I told the lady my son has two insurances in the system Aetna commercial and Medicaid as secondary. She said the medication is not covered under both insurances.

Came in to Walgreens. Was told medication ** pen insulin for my diabetes. Was ready for pick up and when I came to pick up my medication they gave me insulin vials with syringes and then they tell me, "Oh sorry we will give you the pen for three days" and then they turn around and say that I have to pay $400 if I want to take it home tonight. I been waiting for my meds since Monday.

I am a avid coupon-er and I review the Walgreen's weekly ad and website. I have just returned from Walgreen's and have been told again that my "clipped" coupon is not available and cannot be used for my purchased items. This has been happening for at least a couple months. Thought at first that if I clipped the coupon to my Rewards Card that I'd receive the credit. Then I realized I wasn't getting the credit for the coupons, so I assumed that I wasn't doing something right. I am doing to exactly right but Walgreen's is doing a scam. The poor checkout people do not have the ability to override the system and credit the e-coupons. They simply say that there is nothing they can do! Called their 800 number and after asking to speak to a supervisor, was finally told that "yes," they are having issues with the e-coupons not being attached to the Rewards Cards.

Walgreens 1723 Broadway st. Quincy, IL - I have complained several times. It does no good. Someone is pocketing cash somewhere and this Luke is playing doctor. He is not and would never be my doctor. Was he in the room with my doctor, his nurse and myself today? I didn't see him... so how could he know anything. Making me wait pretty much all day and mess up the paperwork (actually lied to my doctor... I did NOT pick up a 30 day supply but a QUANTITY of 30 to be taken TWO TIMES A DAY... which if you can do grade school division is 15. Picked last script up on November 29th, not the 28th, like he stated to one of the nurses and today is Dec 14th.). I'm fed up. They owe me money from cash scripts and I will be talking to an attorney.

I am disgusted at the level of your service. I ordered stuff online... Without my knowledge or consent it was cancelled. Yet my bank account was debited and the money not refunded. I find this practice unfair, unethical and unprofessional. “Welcome to Walgreens” has a complete new meaning to me.

I was given a prescription today for ** tablets and headed out to Walgreens. I must mention I don't have medical insurance and I was going to pay out of pocket. They would've charged me $81 plus tax. My physician mentioned the costs should be in between $12-15 for cash customers. Shocked by the sticker price, I drove to a neighborhood pharmacy 2 miles away where I paid $8 total for same prescription. WALGREENS WANTED TO CHARGE ME 10x MORE!!! I submitted a copy of the receipt. This is grand robbery and it should be illegal. People should know about these thieves. Avoid like the plague!!

Walgreens's management has decided to maximize profits at the expense of your wait time. They will not hire enough people to provide an acceptable customer response. Every time I go in there is a long line, and the car drive through is an experience in frustration. Last Sunday I tried to use the drive thru, and after 10 minutes as the only one in line, someone finally responded (1 person on duty). My advice is to find another pharmacy. If that is not possible, try to figure out a time when they are not so busy (busy times here are lunch hour, after work, and the weekend).

Walgreens Pharmacy failed to notify me that my mail order refill for my heart medication was on back order. As a result, I ran out of the medication, and had to contact them to find out what happened. Only then did they tell me it had been on back order, and had just been filled and mailed out the day before, after my prescription had run out. I was told it would take 7-10 days to receive the order in the mail (how could they not know I was out of medicine and ship it overnight!), and I would have to go to the pharmacy to request an emergency supply. I am closing my account with them. Always a long wait to pick up prescriptions at the store, lack of staff. Never had this kind of problem with other drug stores.

We were treated rude by the staff at Walgreens and left and was with Callahan Pharmacy, Stayed with them for several years. It was so nice and every month our prescriptions were filled and ready for us. Not only that but when we walked in. We were called by first names and they knew everything about us. Unfortunately, Callahan Pharmacy Closed and we were told that we would have to go back to Walgreens. They had bought out Callahan. Since we have been there it has been nothing but problems.

I am writing this review about the Walgreens in Oceanside on Oceanside BLVD and College. I had a very pleasant experience when I visited the store on Nov. 21. Ana was the employee on the register this day. She greeted me when I came in and made me feel quite welcome. She also helped me out when I was searching for an item. Ana is a very warm and very nice individual. Very professional. She is always busy when not taking care of her customers. She is friendly and always willing to go the extra mile for you. Ana is a beautiful young lady with a beautiful smile and gorgeous eyes. She is fantastic.

Went in to buy 12-Hour **. Some little "tee-hee" brought the pharmacy tech out who asked me why I needed **. I told him as a decongestant (buying for the "D" part). He wanted me to buy ** (the D part is controlled in TN - people cook it into **). It has been prescribed for me by an actual doctor (very much cheaper as a prescription), but the prescription ran out (3x90day supply) and I have not been back to the doctor to get it renewed. I asked him if he was a doctor. He said "yes".

I had a flu shot done by Walgreens Pharmacy in Hayward on Oct 28th.2017. I provided all insurance info to the front desk person and she made copies of my card but billed to wrong insurance, this insurance company billed me and when I called to local Walgreens Pharmacy they denied again and again, it seemed to me Walgreens employees are trained or experienced to work on your billing and all related documents, their main training is do not admit and deny and keep denying... Causing a lot of frustration and stress specially people like me, diabetic and other related medical issues… Their main goal is how to suck money from people either way… It's shame... Or shameless?

I called the Covington location, located at Hwy 21 and Hwy 1085, to inquire about a prescription. I was transferred to the pharmacy department after stating "pharmacy". I did not speak to a single person. The automated recording kept stating that someone would answer my call shortly. That never happened. I was holding for 22 minutes before driving to the store. I'd probably still be holding if I didn't drive there. Why didn't anyone pick up the phone in 22 minutes? A simple "I'm sorry, we are so busy at the moment, please hold." OR "We are so busy. May I take your name and number and call you back when we get a chance?" OR anything besides letting me hold for 22 minutes would have worked.

You get multiple texts - "Time for your refill, reply refill to get it filled", then you text refill and get response "Your refill is ready" but then the refill is not ready and you have to wait. There is no need to text if they can't react to the texts. This new software has been around years with plenty of time to fix the problem. The real issue is the managed service provider that gets paid more if they drag out the problem. And the customers suffer. May have to move to another pharmacy.

I have been ordering from Walgreens for some time now. The savings are good. I usually have to wait 5-7 days and package shows-up. This time it was expected in 5 days. On that day I waited. Late that night web info says it was delivered day before to my basement! I don't accept packages at my basement door. My front door has a sign saying ring doorbell. They use Laser for delivering. It was not delivered at all. I had work in my basement all day with truck parked at door.

Same doctor, same prescriptions. I Travel a lot. 20 cities in 15 yrs with a residence and doctor in Florida. I see him every 3-6 months for blood work, X-rays and prescriptions. Suddenly with this new GFD any opioid script you're treated as a criminal and the pharmacist is to look for red flags, and without medical training can refuse to fill prescriptions. Seems to me they're playing Doctor with No degree. Also seems as civil rights are being violated. Remember Walgreens had to pay 80 million dollars for accepting bogus opioid prescriptions and now people with real pain are being affected. Shame on you Walgreens. The form the pharmacist must fill out is ridiculous.

The lazy and ignorant staff at the Elmwood Park IL. Walgreens all deserve to be cleaning toilets instead of working the pharmacy. The fact that they administer things you can’t grab yourself has gone to their heads. The rude and ignorant Rx manager called me to tell me my prescription was ready but she did not want to go through the effort to put the manufacturer's coupon through. She spoke to me with so much disrespect like I was a little child who wrote on the walls with a marker. NO ONE deserves to be spoken to like that. If that pile of crap that spoke to me like that was a man he would be getting plenty of practice spitting out teeth. The coward of a woman acts all high and mighty like she is untouchable.

I have been a long time customer and I'm absolutely shocked at the way I have been treated. I dread going to Walgreens every month. First, they blow up my phone with calls and texts telling me my medications are ready for pickup, then I get there and it's not ready! This is an ongoing problem! Today, for example, I ordered my prescriptions yesterday through the phone service. Somehow, one of the refills went to a different location. I called my location pharmacy and they said "No problem, we'll pull it over and fill it here and it will be ready in an hour." Then I called back and added an additional refill to the order and I asked how much extra time was needed. I was told, "We already have your existing two prescriptions filled and we can have the extra done in 30 mins." I waited until 9:15 pm to pick them up at the drive-thru, only to be told that the store didn't even have one of the originals in stock!

Several times over the last few years my local Walgreens has been out of stock of very common drugs prescribed to me. When I asked once why this happened so often I got the usual "Don't bother me" attitude from the flightly Pharmacy Attendant. Haven't had this problem at CVS.

For the past few months after years of using the Walgreens Pharmacy at San Pablo Ave San Pablo Ca, without too many issues besides having to wait in line for half an hour to pick up my medication, two pharmacists named Evelyn and Nick have decided to withhold my 28 day medication because I’m not sure if they can count! They said it is too soon for me but I have counted the 38 days in front of them and they still refuse. I called my doctor who called them and told them to release the medication to me now!

At our Walgreens in Rio Rancho, NM, there are three stations at the internal pharmacy. Yet, every time I've gone there, they never have all three of them manned. Usually, you're lucky to have one pharmacy assistant helping the internal customers and one busy at the drive-up window.

I have tried using Walgreens as I have Tricare Prime. (Thankfully Walmart and other pharmacies currently take it except CVS). I have never dealt with a more difficult and rude pharmacy staff. I've learned to call before ever going. They seem to never have generic in my medications. The staff is rude. Extremely rude. There are several stores near me and they ALL are that way. I have a medical background and you don't treat patients that way. At this point I try to completely avoid them at all.

Suffering with a migraine. My husband waited in drive thru line over 30 min behind one car. At the window 10 min. I called pharmacist to tell him I was suffering. He told me that, me calling is wasting more of his time. They are busy. 2nd complaint and nothing changed. Typical wait behind a car in drive through is 20 minutes. This is so unreasonable and unacceptable.

I am writing this review because we are very happy with Walgreens 24-hour Appleton WI. The pharmacist Aaron ** is always very nice and helpful. Jessica and Dawne are both very nice and Jessica always goes one step above and very efficient! Any authorizations required are handled expeditiously. Medications are filled promptly and correctly. We could have our RX filled locally, but drive a half-hour because of some of these employees, their genuity, efficiency, know their job well, and not much wait time. We would highly recommend this pharmacy based on our experiences every month. Thank you.

My group insurance is Blue Cross of Texas and they contract with Prime for mail order prescriptions. Recently Prime contracted with Walgreens for their mail order and sent what must have been old data on the insured. I had a mail order processed for the first time by Walgreens in which they mailed to an old address. I have been trying to straighten this out for three weeks now and have been on the phone for a total of 126 minutes, which does include a wait time of 28 minutes once that I hung up and held the next day 38 minutes before someone answered. I had to have my doctor office take time out to call them TWICE and they still can't get it taken care of, AND that is with the meds being returned by FedEx!

He treated me like I was a stray animal and would not give me my pain medication. He told me I have to come during the day so they can verify the prescription. The same prescription I have been getting for the last 5 years it's in your computer. Rude and Disrespectful. False advertisement.

I take a medication in two different strengths for 6.5 years. It was prescribed by a very good doctor in Palo Alto Ca who teaches at Stanford Medical School. He is very well regarded in his field. I live in Santa Fe NM. I had to move my prescriptions to Walgreens January 2017. I've filled them without an issue for 8 months until recently. The last two times Walgreens Pharmacy staff has lectured me on if I am receiving double therapy, the strength of the dosage, then telling me I shouldn't take the capsules all at once together. This all after my insurance company has approved my medication. I see a local doctor monthly who prescribed this medication, I don't need a hassle every month at Walgreens. Why would this pharmacy fill the prescriptions for 8 months then suddenly have an issue? In 6.5 years I have never had a problem now this pharmacy is behaving strangely.

I placed an order for refills on 10/6/2017 and paid extra for faster shipping. Starting two days ago I have been calling Walgreens trying to find out why I haven’t heard anything about my order. Every time I get a different, conflicting, useless answer. I am now on hold for the last hour, having been told when their phone system answered that I would have to wait at least 7 minutes. I tried getting some useful and truthful information from a chat session but that person was also less than useless. I don't think she even understood my simple question of "what is the tracking number?" on a package that was supposedly shipped a couple of days ago. My insurance company made me switch to the Walgreens mail-order service. I have told them of my horrible experiences. Hopefully they will be flooded with similar complaints and will find a different company to deal with.

I have used our local Walgreens for over ten years, but got so fed up yesterday that I am pulling all my prescriptions and going to CVS. My daughter had a 3 months prescription there on automatic refill and went to pick up her second month. She has had this same 3 medication there since January. They told her that they couldn't give them to her because it was too early. She only had a week's left of pills. After a few days they texted her and told her that they were out of her medication, but they should get some in. The day she was on her last pill they texted her and said due to technical problems they would not have her prescription until the next day. That meant she would have to go a day without any. I was shocked to hear this and called them up and asked them what was the problem and if they could just get the medication from another Walgreens.

Had to call to cancel order because the site did not have the option to purchase "FSA" items with a HSA card. Was unable to re-order with HSA card because online coupons considered used even though the order was cancelled. The site is terrible to navigate. Customer service cannot fix it and does not care. Humiliating experience on the phone. I unsubscribed/cancelled account.

My savings club expired 5/18/17. I have been trying ever since to get the promised refund, it is now 10/6/17. I just got off the phone with them for the umpteenth time to try and resolve. I have literally spent hours on the phone with them over the last few months. At first they were going to refund it to my card. Upon checking, that did not happen. Called again, same thing. Finally was told they would mail me a check. That didn't happen, so when I called back today, they said the funds had been deposited in August. At this point, I don't really believe it, but will try again this weekend. The difference will be that if the funds are not there, I will leave the merchandise on the counter unlike the last time. Then I will be forever through with Walgreens. Be warned about this savings club. You must initiate the refund, they don't just do it. Read the fine print. Even after numerous contacts, I have been left in limbo.

Do not expect to be helped if you call in. They'll put you on hold, transfer you, then you'll restart the process over and over again... I ordered through their website for ship to store and they never notified me it was ready (which the shipping notification says to wait for). Three weeks later I start digging and see that they signed for it yet didn't have it ready and couldn't find it. They charged my credit card for three weeks without providing the products I paid for. My boyfriend had the same problem when he had it shipped to his house (it took two months then he called and canceled his order) too. On a larger scale, it sounds like a free line of credit to me. Stick with Amazon. You'll get much better service that way.

Had knee surgery 9/29/17. Went to the nearest Walgreens Feeder Rd 45N near Research Forest Woodlands, TX. They REFUSED to fill my prescription, told me firmly, "Go wherever you usually go and have it filled," then walked away. I was in EXTREME pain and didn't understand WHY I had to ride around, calling, begging another Walgreens (that also refused to fill it). Finally, called CVS who filled it (1hr & 1/2 after I was discharged from my surgery). The employees, pharmacy at Walgreens didn't care, didn't want to answer my question, why I couldn't fill my prescription at that location. I need to file a complaint so this will NEVER happen to anyone else.

After getting an email that Flu shots were available at Walgreens for VA covered Vets at no cost I went down there to get my shot. After filling out all the paperwork and waiting in line I was told I have to pay a $10 Co-pay. This counter to the ad and to what has been provided by the VA as to Vet who live in rural areas. Seems to me to be a SCAM!

Worst pharmacy EVER!!! They pick and chose what scripts they want to fill and who to fill them for! They have taken my scripts and held them and told me to come back next day and when I went back they said they didn't fill them! Due to the type of medication there is a demand for these drugs and if someone they know comes in before you pick up your medicine they will give it to someone else. They are breaking the law by first holding onto your scripts so you can not fill your scripts anywhere else.

Last year I switched to Walgreens AARP Medicare Rx insurance, because it was attractively priced. Well. I have saved money over my previous plan, but only at the cost of endless aggravation. For example, I just got off the phone, from my FOURTH try to get a prescription refilled. I got my doctor to send a new Rx, because WG screwed up the previous refill. Anyway, if they've missed any possible mistake in the 9 mos I've been using their service... This was a new one.

Coral Springs FL @ Sample Road & Coral Ridge - I've been going to Walgreens Pharmacy for pretty much my whole LIFE! 10-20 years at least... My Dr put me on a stronger med after I had neck & spine surgery from a rollover accident. I was told when dropping my script off that they didn't have, so I asked them to order it and I'll come back whenever next week to get it. They said they already ordered more and it will be there by Tuesday to come back. (Was Friday before when I dropped off.)

Walgreens Saint Petersburg Fl - The worst customer services and clerical errors. They lost prescription order from doctor. They never called me to tell me there was any problem. Instead lady at pharmacy yelled at me claiming they did not have copy or order I gave them. I will completely be out of medication in a day. So Monday I have to request a new order. In past they ran out of medication I needed requiring me to make several trips to their store. They never called to let me know they got medication to fill rest of prescription. Their customer service is bad.

As an overall healthy family (thankfully) we have not had experience with the "American Mafia" of healthcare until recently. My son got a virus that he needed medication for. We had the Dr. call it in to our closest pharmacy which was Walgreens. We received a call from the pharmacist (who was very nice) saying that the price was going to be over $600 and Blue Cross Blue Shield was not going to cover it because of our deductible not being met. This was for a generic brand! The Dr. informed me that pharmacies charge different prices and to shop around. I had NO idea that you can clip coupons for medication and frankly, this seems wrong to me.

I have been going to Walgreens for 3 years to get my **. I had been going every two weeks but asked my doctor if I could go once a month. It was too much twice a month. I had got my dates mixed up from the switch and had taken my prescription a few days too early a couple of times and Walgreens would only let me pick it up two days early. Well since hurricane Harvey some of my friends who were on them as well told me my Walgreens was out. I didn't have a car this month either and CVS is across the street. I was early again I guess but CVS gave me the ten and the clerk said if I filled the 10 it would cancel out the whole prescription. I know that is not true. Usually they give you what they have and you can come back when they get the order in.

The Walgreens Pharmacy staff are frazzled and overworked and make an astonishingly large number of mistakes. A recurrent problem that I have is I will order a refill of a particular prescription, and then when I go to get it they have a different prescription ready for me. They call it an internal error when this happens. It is a maddening situation, because I will have staff try to tell me that I ordered this other prescription when I did not. They will even change the records in the system to make it look like I ordered a different prescription than I did.

Purchased a prepaid Green Dot VISA from Walgreens 34 dollars was supposed to be loaded on card. Tried to register the card it said invalid can't talk to agent without the card info or personal info and I don't have that info because it's invalid and won't allow me to register the card. Walgreens won't refund and can't get contact with Green Dot. Spoke to a supervisor at Walgreens who said they have been having Green Dot card issues for the last three days. That's fraud. If they know it's issues going on and still selling Green Dot cards while being aware of card issues.

I feel very fortunate to have Walgreens as my pharmacy. There has been no turn over at my Walgreens Pharmacy which means for me, that both pharmacists and the techs know me and my prescriptions. When I drop off or pick up prescriptions I am greeted with a sincere smile. I always feel like a valued customer and that is rare these days. I also use their mobile app. It is easy to navigate and contains all the information you could need. I definitely made the right choice choosing Walgreens as my pharmacy.

If the staff was not so worried about socializing at this store you might not wait for hours and sometimes they do not answer questions just as directed.

I was visiting Gardnerville NE and I could not get home. I think I was taken advantage because I was stuck because I could not get a flight home because of the hurricane Harvey. I will never do business with Walgreens because they take advantage of customers when they are in a crisis. I think people need to know you are not a good pharmacy to go to. It was not my flight was rescheduled. $58.64 for 6 pills. So bad.

I had used the Walgreens app like I usually do when requesting a refill on my medication and made the pickup time for Monday at 5:00 pm. This was done on a Sunday btw. I noticed I never received a text Monday after work to let me know that my prescription was ready to be picked up. This was odd because I had never had this happen before. I went by Walgreens to pickup my medication that I pay cash for and pick up what I can when I have the money to do so. I get to the window and tell them I'm there to pick up my prescription and after what seemed like 2 minutes the lady comes back and tells me that the pharmacist said I should have enough to last until tomorrow that he will fill it tomorrow. I told the lady that I'm not using insurance that I pay cash for my medication and I could pick my medication up whenever.

There is no reward program at this new store. I've never gone inside because they have a drive thru so I can stay in my car - this is a bonus because I'm handicapped & this way I don't get wet or cold!

Service is prompt, courteous, professional and pharmacist informs me about my medications and contraindications. The store is always clean and I appreciate being able to get medications through drive-through as well.

Walgreens one of the worst pharmacy systems I have ever used! Took a refill prescription in with several refills in the early afternoon to the Walgreens at the corner of Cedar Springs and Oaklawn in Dallas TX. Was told it would be ready that night. Went back and it wasn't ready! Went the next am to get it and it hadn't even started to be filled! Was told it would be ready after 2 pm. Went back at 3 pm and one was ready. The other they hadn't even started! Went again to get it the next day as they clearly need more time.

I really like the pharmacists at Walgreens. They all seem to be very knowledgeable, polite, & professional. I only had one pharmacists that I really don't think she is competent. I asked about a chemical in a vitamin & she did not know what it was.

Walgreens rewards program is based on purchase and points received. Lately for the past six months at purchase the machine releases you are ready to redeem coupons with a $5 or $10 amount listed as of the date on the coupon. When trying to redeem that value - the store clerk reveals that it is not valid. This has happened now 3 times to myself so far and apparently others have complained as well for their situation. I brought it to the attention of their customer service hotline. She added the points last time and apologized. Ok. However, it has continued to happen and this is unacceptable customer care. Why can't they spend the extra money and get that coupon machine fixed already.

The best part about Walgreens is it is close-by. Wait times, particularly at the drive-up window are ridiculous. Some of the staff don't seem bright enough to come in out of the rain. But, they manage to dispense the required drugs so they're average overall. Certainly nothing exceptional about them.

Each store's pharmacy that you go to has different standards and ways that they handle their policies and procedures. They don't keep enough medication in stock cuz they are always out. They have long lines at the pharmacy and waiting times on the phone.

I made an online purchase because they do not carry the item in the stores, but the item I received was not the one I ordered. I called their customer service number, and after 45 minutes, was told that they would not send me the correct item until I returned the incorrect item. They said it was because the item I ordered cost over $75, but the item I received cost $33.99 online. I tried to explain that they sent me a cheaper, incorrect item and they had my money already. They still refused to send out a new item until they received the incorrect item. To make things even worse, they wanted me to return it to the store. Really? I ordered it online. Why should I go to the store? Finally she agreed to send me a return label, but no refund.

I like Walgreens. They are always open when I need something and the pharmacy staff is always very helpful and knowledgeable. They file my insurance claims for me and let me know if there are any delays, when refills are due, and when they are ready for pickup.

My appendix burst. I went to Walgreens to pick up my meds. It was 5 days early so my Dr. had approved an override so the insurance would pay. When I go to pick them up the pharmacist (JESSICA) tells me she doesn't care that I had surgery. Today was 5 days early and it don't matter if my Dr. had them pre approved today. I was paying for them and for generic ** 150 pills costs $114.00. I have had to pay before and the name brand was $110.00, generic $49.00. She replied today the price is 114.00!!! I also give my rewards card never to have it scanned! I know as a company you care about my cash but you should stop and think how many people your employee's let die every day because they don't take to that extra step. One last thought, greed and the love of money is the root of all evil!!! Every American deserves free health and dental care!

I was told to contact in 2 days to refill by pharmacist. I contact pharmacy 3rd day, and Babak ** (manager) says wait 2 more days. That is fine, but what he says after that was just accusatory tone of "Why do you need so soon, you should have some left!!!" I told him I am just doing what I was told, and why are you arguing with me? He then respond, "Because you are arguing!". I never did. I told him that he needs to learn how to talk to customer. He was still going off on me, I did not care to listen to him and hang up. 2321 N. Hawthorne location usually have nice people there but this one was something I never encounter with. This type of people make me want to change a pharmacy.

Through my insurance I was forced to switch to Walgreens. I enrolled in the automatic prescription delivery system wanting the convenience. My prescription was suppose to be delivered on Thurs., as they did not arrive I went online to check on its status on Fri. There was a message saying there was a problem with my credit card not on file. I check my account profile and found my card info to be on file and correct. I called the customer service number and after a lengthy hold the apologetic rep said she would correct the matter and overnight my meds at their expense, and the fastest they could arrive would be Mon. Monday arrives but not my prescriptions. So I call back and after another lengthy hold the service rep says I will have them Wed. I ask him to switch it to my regular pharmacy so I can have them picked up immediately. He said no problem, he said he was taking care of it and my pharmacy would call when ready.

I have been refilling my prescriptions at Walgreens for several years and never had a complaint. Within the year, the service at the pharmacy has become so bad it is almost like a different store. The pharmacy manager is hostile, does not text using Walgreens app when your prescriptions are ready, denies prescriptions when there is no reason to and then just says she doesn't know why the prescription was denied. For example, she denied my DOG'S medicine when I pay for it. I called the Vet's office and they said they would never just deny a prescription. For some reason she is not telling the truth.

Jason ** who is the pharmacist at 83rd Ave & Thomas Rd is a very rude, obnoxious, unprofessional, racist individual: with no integrity!! My daughter has suffered from severe migraines and my doctor called in a nausea medicine. He told me why did I need the nausea medicine, what was I doing with it. I hung up on him and called my doctor to withdraw the medicine from there. Jason called my doctor and assumed that I was doing something with a nausea medicine that is used for allergies. Jason was very unprofessional, he speaks before he thinks. He should be fired or transferred to a community where he does not have to judge people.

I went to the drive thru to fill a prescription written from my doctor. I’ve been going to the Walgreens in West Long Branch NJ for a while and it’s always a pain in the neck, but tonight was the last time. I handed the person my prescription and license. She said all was good and just stop back or come inside. I asked her just to confirm that all was good before I parked and came inside. She said yes and she did spend some time working on it so I figured I'm ok to come in and get my prescription. It’s 9:00 pm mind you so I'm not looking to hang around too long, but also I was being nice and patient.

When I first started using Walgreens regularly about 2.5 years ago, we had no problems whatsoever. Phone calls were smooth, interactions were smooth, flawless communication between Walgreens and my family's doctors, etc. About 8 or so months ago, they hit the toilet. The website was revamped and therein started the issues. I have gotten the all clear or go ahead to transfer scripts or fill scripts over the phone, told they'd be ready that day. I went to pick up these items and of course, the actual pharmacy has no idea what I'm talking about, can't see this, can't do that. It is ridiculous.

Yesterday I found out I've been overcharged for several years. The medicine was increased from $25.49 to $86 in a month. I have Medicare ID. This year I paid out of pocket for schedule 3 until I met $205. The meds on sch. 3 have $45 copay after contribution is met. This month I had $20 left to pay until $205. So they charged me that plus $45 copay for a med that costs $25.49. Questioned pharmacist, he said, “Well that's the price” and wouldn't allow me to dispute. I said if he will pull up computer screen it will show actual price I've been paying. He said they don't have that in computer, I should've saved every printout. I had called UHC and they said Walgreens must've raised the price. Pharmacist dived current printout and said, “See that's the price.” I said, “I know that's what you're charging this month and I want to know why it went from $25.49 to $86.” He then went to give me back my Rx. I left without filling it.

refilled 4x with no delay would arrive. Obtained Rx copy went to CVS in stock filled $5.00 less same Rx plan.

I have been going to Walgreens for years and have accumulated many points that I wanted to use for something later. I was told a month ago that you were now going to expire the points. Not happy, but just had to live with it. Today I went to the store. I have 67,000 points and wanted to use them to pay a $40 checkout. But your new rules would not allow me to spend more than $5 or $10 of my balance. I entered my zip code 3 times correctly with the manager watching, and it would not accept it then on the 3rd try it wouldn't let me use ANY because we tried too many times. I am disgusted with Walgreen's program now, can't use points, can only use the amount YOU decide and frankly, this stuff gives the impression of a real cheesy operation. Maybe you just want us to have the feeling of getting something, not the actual reward. I have spent a lot of money in your store and loyalty should count for something, but apparently not.

The only reason I ever go to Walgreens is because it is my insurance's preferred pharmacy. I have never seen anything like it. Each and every time I go there or call there, there is a problem. I waited at the drive thru for 40 minutes while the pharmacist argued with this irate women. She asked the lady to pull off to the side to allow the increasingly longer line to go thru the drive thru. She would not listen. Same thing happened just a few weeks ago while I was in the store. Why are they allowing these people to back up the whole line for such a long time.

\We originally were with Walgreens due to convenience but could not get my medicines in stock or filled in a timely manner so we switched to CVS. Two years later our insurance under Obamacare no longer covered meds at CVS so back to Walgreens we went. If anything the service is WORSE than before the pharmacists and staff are never friendly, have only had my medicine in stock twice, have lied that my Dr. didn't call it in when I know for a fact they had and have flat out denied a prescription fill ONE DAY early due to us going out of town. I am done with these people. I guess I will try one of the local supermarkets, maybe they will at least have some personality, compassion or at least have my meds for me when they are needed.

Sometimes it's a bumpy road and when ordering medications you may not get the right medications or you may get the wrong amount or you may be running back and forth to the pharmacy, this creates a problem with the consumer. I shop at the Walgreens at Macon Road and Kirby Whitten Road 38134. This has happened to me a couple times but the manager Mr. ** over the pharmacy at this location really does care about customer service. He's very consumer-friendly. He always has a smile and he's more than willing always to correct the problems within the store when they arise right away before they get out of hand. The PR and customer relations this man serves to his consumer is an absolute Plus. If you go into this Walgreens ask for Mr. ** if you have any problems. Remember Walgreens at the corner of Macon Road and Kirby Whitten Road right below I-40 in the 38134 zip code.

Today I went to Walgreens to pick up 2 prescriptions. They told me that they only had 1 for me. Apparently they are out of stock on the other. Last month they had given me a partial supply because they were out of stock. No phone call when I ordered the refill... Just waited until I showed up and then told me that I could go to Hy-Vee or Cub to get it. They will not have the drug until September. This is a VERY common High Blood Pressure medication. They have been out of stock for month and expect 2 more months. They can't even bother to notify me or my doctor about the issue. At least 5 times I have sat in the drive thru for 20 minutes. The Pharmacy lacks management and I am done with them. I have moved my prescriptions to Hy-Vee.

I have been forced to get meds through Walgreens due to insurance. I called to have a prescription refilled. I feel I partner with my physician on my healthcare and he and I do this and it's his and my business and we agree and I do not go outside the boundaries of this partnership or ask for anything above and beyond. I called to have my prescription refilled yesterday which can only be refilled monthly according to my insurance plan, and the pharmacist asked why I was calling 3 days early for this. I told him it was because I was out of refills and I was being proactive. (I'm in the medical field also and I know how this can be especially coming up on the weekend) he had the audacity to ask if I was "sharing" my script with another person or selling my medication because I should not be out 3 days early.

On July 10, 2017 around 4-5 pm, I went to Walgreens at Weslaco Tx to look for some over the counter kind of hydrogel or enzyme gel type in that area for wounds, scrapes or blisters to help heal faster if possible. I am also a rewards member and been shopping at Walgreens since it first open here locally. The cashier who attended me at the pharmacy was helpful at said they did not have any in stock but he order some and it should be in july 11, 2017 around 1pm. I ask the prices and it was 17.99. So I went in today around 1:10 pm and it was ready but the price is 28.99. So why change the prices. That is false advertisement. Who do we contact about this practices, The BBB?

I was on the drive thru today and sat for TWENTY FIVE minutes behind someone. 25! It was the most comically long wait I've ever had to make. It wasn't the first time either. Changing pharmacies this week - you should too.

The pharmacies at Walgreens in Wichita Kansas, are the worse I have ever been to, the employees are so unfriendly, and they did not care about the people. They are the slowest pharmacy I have ever been to. I dropped off a prescription on Friday, told them I would be by Saturday to pick it up, I came to do that and it was not filled, put in the wrong drawer he said. I have never had a good experience at Walgreens, I have to go there I do not have any other choices. Or I would go elsewhere. There can be 6 people back there and you still stand and wait. I have waited for up to 2 hrs when they told me it will be ready in about 15 minutes. Had to leave and come back and still not ready.

I recently had my hometown family pharmacy close down (Mikes). Mike did his ^due diligence for CVS as they I presume ^bought him out or something as he referred all his staff and customers to them and Mike is a great man whom I have personally seen handle a junkie and keep his cool and get them to calm down and leave as well as he seemed to genuinely care how ^your day was going.

I have been going to Walgreens for a long time and always had great customer service. I had an instance a couple of weeks ago with someone new in the drive through, she was just rude and not at all friendly like I'm used to. I was picking up a prescription for my mother which I had gotten a text that it was ready 2 days prior. This woman said, "We don't have anything for her, what are you looking for." I told her that I had received a text that it was ready 2 days ago. She proceeded to tell me, "Well I'm sure they have put it back if you didn't pick it up." I said, "Well okay can you fill it for me" (knowing that if I don't pick it up that same day I always get a reminder text). It was mainly just her attitude that I didn't like. But I thought well maybe she's from another store filling in for someone, so I just let it go.

I have a feeling that Bella Vista Arkansas Walgreens facility gleefully mistreats customers and laughs about it later… all the way to the back. NEVER again going back to Walgreens. I have being going to the Bella Vista Walgreens in Arkansas for refills on medicines with a coupon that my physician gave. I have never had any problems with any pharmacy formerly as per coupon use or, if so, was quietly told the reason. Today, when I went to get a prescription refilled, the attendant chit chatted about veterans and the government in a churlish way, which gave me the impression that she did not really like vets and vets receiving benefits. She looked up private information and asked me how I pronounced my Slavic former name, not in use for many years. My husband is a veteran. The clerk stated that this coupon given to me by my physician couldn't be used.

Randy at Fayetteville Rd Durham is unprofessionally personal with me a consumer there. He tries to make psychological analysis and gives personal advice not warranted nor is he trained or qualified to do so. He tries to talk the client out of taking their medications. He tries to control their lifestyle and makes personal comments to them regarding his recommendation for their life. This is pathologically beyond any personal touch required of a pharmacist. He has become so obsessed with controlling my life and making judgments it has affected my ability to use the Walgreens pharmacy. He is paranoid. His paranoia and prejudicial remarks and attitude have infected my ability to use Walgreens as a pharmacy. He has no right to be personal with a consumer there. It is disgusting. Now I have to go to a pharmacy with no evening hours to avoid his attempts to control me.

It seems that every time my daughter comes and spends time with me and I need to refill her prescriptions on file at Walgreens in Spring Hill Florida they have some kind of issue that always seems to arise. Not one time have they filled her prescriptions without them telling me about some kind of problem they're having. Not once has my ex had any problems filling her prescriptions at a Walgreens in Longwood Florida. However, as I said previously there's always been a problem with the Walgreens here in Spring Hill Florida. My daughter is prone to grand mal seizures and requires medication to prevent those from happening. This is one of the medications that they always seem to struggle with when having to fill it even though there's a prescription for refills on file. It's these types of situations that jeopardize Patients' health and well-being due to the incompetence of a brand-new pharmacist.

Last month I couldn't fill a rx because it was 1 day early! The insurance company approved it fine and said they should have filled it. I have my doctors appointment the same time every month and the same rx every month. I waited for 45 minutes last month to get my rx just to be told I couldn't because it was 1 day early. Now this month I wait for 30 minutes to be told again it's too "early". It's not too early. Once again I called the insurance company and they had no problem approving it and said they should have filled it. The staff treat you like trash. Do not shop at this cooperate store. They are all the same and could care less about you. Do yourself a favor and shop somewhere else, I know I will.

I have been going to the same Walgreens store for the last 8 years. I went there tonight to have my pain medication refilled. I had two prescriptions to be filled. They told me that my insurance company was refusing payment on one of the prescriptions, just like it had done in January, February, and March of 2017. Then, it started paying in April and May 2017. But not now. I was more upset with the fact that they didn't tell me whether or not they were going to fill the other prescription.

Walgreens on Murrell and Viera Blvd, Viera, FL - Forget the ad HAPPY AND HEALTHY! One time they sent me an email saying my prescription of Thyroid was ready. When I got there, they had none. They had made a mistake in filling it. Suddenly, the pharmacist said they'd fix it but I'd have to wait 3 or 4 MORE DAYS. I'd waited for 3 days for them to get it in already. But I found out, they did have some. What they were doing was taking my prescription they had filled, separating it and giving a little here and a little there to others in order to keep them from getting angry and not having any, after they told me mine was filled. They LIED ABOUT IT! So I don't use Walgreens for pharmacy at this one. I go to BARNES and MURRELL.

I have been a Walgreens Pharmacy customer for decades and always assumed their prescription prices were competitive. However, since I recently moved, I checked prices at several pharmacies closer to my home than Walgreens and was shocked to discover that all of them (including Mariano's and CVS) charge 50-100 percent less for not just one, but all three of my prescriptions, than Walgreens. I asked Walgreens if they would match those prices but was given an emphatic NO. So everyone, do your research and run, don't just walk, away from Walgreens. They are gouging their customers. And apparently insurance companies don't care as mine never questioned those charges.

Walgreens in Wheeling, Milwaukee & Dundee rd. I brought in my prescription but the pharmacist noticed there was a date missing, so she told me she will contact the doctor to get the date. I offered her to call a doctor myself but she said she had to do it herself, which I agreed. The doctor's office phone number was on the prescription but since that was off hours the pharmacist said she'd call next day. She took prescription and scanned it, which I thought went into the system.

I have had two back surgeries, one at 24 and the 2nd at age 30 (lumbar fusion). I'm 38 years old now. I've been with the same company for 19 years and now travel almost weekly for. I'm continuously treated like a junky and made to be in pain due to their secret policies. This time, I'm not only in pain but will have to reschedule my work travel plans again because they have to call the doctor to verify the script he wrote. I'm an adult professional that somehow manages to have a great job but cannot function after being on a plane for hours, or on my feet for hours on a warehouse without my pain medication. Walgreens should be targeting junkies, not people like me who are struggling to function with acute, chronic pain.

When I was at Walgreens I was printing out to photos for my family member birthday. One of the employees was helping out a woman for like an hour and I pressed on the screen to start my printing process. So she started screaming at me and pointing her finger at me and telling me how much supposed to touch the screen. But in my opinion I think she was just supposed to say, "Excuse me you're not supposed to touch the screen."

Rude and obnoxious pharmacists at 3 NE Burnside, Portland. Today I got an email notice from Walgreens, so I went in to get my prescription. The prescription is generic **. It comes in a sealed bottle. There is nothing for a pharmacist to “do” to it except stuff it in a bag and print something out. I asked for the pharmacy manager and she was as ill-mannered, if not more so, than the other one. On the way out of the store I complained to the manager and he said he would speak with them. When I got home LO AND BEHOLD I had an email notice that my prescription is ready for pick up! Oh thank you, Walgreens! Gee, thank you for finally doing what probably took 30 seconds to do, but oh, you are “right”!

At 2060 S Buckner Blvd, Dallas, TX 75217 From the manager on down to all the staff, they are racist and just plain mean to customers. 06/07/2017 was my first time calling them for prescription refills. They put me on hold for over an hour and then answer just to put me on hold again. So, I would hang up and call them back. I finally got a hold of the manager and they apologized profusely (Meaning they knew what was going on) then assured me they would make sure staff handle my refill and the same thing. They just kept hanging up on me and making me wait so finally I got tired and tried the Walgreens on 10152 LAKE JUNE RD, Dallas, TX 75217 and the results were completely opposite. Friendly staff and not giving people the run around.

Walgreens Store #09044 Palm Beach Gardens FL on 6 Jun 17 - Bought 10ea. Advertised cost buy 1 get one free of various vitamins, a 50% full price sale reduction, instead of the 50% reduction they only gave me a 20% reduction for being a "senior" over 50. They shouldn't ask you if you are a senior, then throw out any discounts that are higher than the senior discount. Don't be confused, I was not expecting a 20% senior discount on the already 50% discount. I was expecting a 50% discount as advertised. They overcharged me 30%! Be warned, check your Walgreens receipts with a calculator! I did go back to the store and they made it straight but not without pushback on me, and never once did I hear the word "sorry", I believe it was an intentional scam, and the only thing they were sorry about was the fact that I caught them.

Today I spent 2 hours at my doctor's with my three children and picked up my ** script there. We left the doctor's and went to the Walgreens that is closest; the same one that I have been getting my script filled at, once a month, for the past 4 years. We are leaving for Florida tomorrow so when they refused to fill it because it was 2 days early I was shocked. I take no other meds at all but have taken my ADHD medicine for the past 12 years. I had my share of problems in the past with Walgreens and would not use their pharmacy except the brand that I take is the only kind I can. This is due to an earlier allergic reaction to another brand. Trust me I tried other pharmacies. However, I thought that after finding a Walgreens that did not require a doctor's confirmation phone call and a call to the insurance company every single time I was finally out of the drama.

I have been a chronic pain patient for 20 years. I have a prescription dated yesterday, a personal note on the prescription from my doctor, but Walgreens pharmacists refuse to give me my prescription because they "aren't comfortable with it" because it's being refilled early. They ran it through my insurance, who covered it, filled it, just won't sell it. This is NOT the first or only time I've had problems with Walgreens. Every time I attempt to refill my pain medication, it takes an act of God to get! I understand pharmacists reserve this right, but as a patient and consumer, I reserve the right to be treated fairly and without bias!

I've been a customer of Walgreens for more than 10 years and the previous pharmacy for another 10 years. Since they expanded to the new building, the wait times have become ludicrously long. My wait times are on average 35 minutes, I've documented then and have done the math - I'M TALKING ABOUT PHONE CALL WAIT TIMES!!! Not only that, but then leaving a message to have somebody - the manager or pharmacist or ANYBODY call me back never happens. I'm disabled and I can't always go into the store. I called for the manager FIVE TIMES today, AFTER 35 to 45-minute wait each time I was told he was on the phone and he would call me back on a few minutes.Then when I finally called back at 5:30 they said he left for the day!!! WITHOUT EVER calling me.

Walgreens on Washington St in Hartford are TERRIBLE. This is a long story but I feel it's necessary to tell it because others need to know how bad their store is. The other day I went there to fill a prescription. While I waited I walked to the medicine aisle to see if the had a certain brand of product I needed. I returned to the pharmacy area and pulled out of my purse a makeup kit I was given as a gift and applied some lipstick. When I was done at the pharmacy I was on my way out when 3 store employees cornered me and said, "What's in your bag mam?" I looked at them in dismay because they were so rude and loud and I was completely caught off guard. The 'manager', a black woman told me to come with her to the office. They told me to sit down and for the next 45 minutes I was accused and treated like a common criminal for a theft I did not commit.

I was a customer at the Walgreens on 7 mile and Middlebelt, used GoodRx with no problem there, ever. But one day I was on a boat and basically my purse fell into the Detroit River as I jumped between the dock and boat. So I told my Dr. and he understood and wrote me a new script, but insurance won't pay for early refill. It's out of your pocket. And I found out that day that the pharmacy manager doesn't have to fill it, under her discretion. I don't have a car, I rode my bike to my Dr., to the pharmacy that said, "No, I am not going to fill it", I rode my bike in so much pain for 21 miles to get my meds. She also yelled it in front of everyone, showing no respect to me, and throwing her "power trip" around in front of customers and employees (What's the consultation area for?). It was obvious what she was doing.

I have picked up refills for the same prescription for over 3 years. The medication is never in stock, I always, always have to make two trips and wait in line for 30 to 45 minutes each time to pick up this same medication. It's never in stock, although, I have complained and complained about this experience over and over. I have even talked to the manager about this situation, and the problem still exist. Customer service is below 1 star. This store should not be in business.

I was with CVS until Walgreens got the contract for my insurance. TRICARE which I received after I retired from the army in 1995. There are a few thousand members in this area alone on Tricare. Why don't the computers compare to the Walgreens. I go to get my meds and they tell me the systems are not working together. They have to input my meds when I am there and not before. That is a lot of waiting time for us. Store is 03638. Corpus Christi, Texas, 5601 Saratoga.

Note that if you need medication same day, they will most likely not have this. I was scheduled for eye surgery and needed 4 medication to be used 3 days prior to surgery. They did not have these 4 different eye drops and said they needed to order it and that it would take 2 days. I asked them to call other Walgreens pharmacies and none had them, and Walgreen would not transfer the 4 prescriptions to other pharmacies so I had to ask my doctor to resend to other pharmacies.

I find that the local Walgreens on Broadway and 18th street are very controlling. They are rude and act like they are doctors. After this experience I am going to a different pharmacy. They have floater pharmacist and I think that causes the rudeness. They need to pay more attention to customer satisfaction.

My mother had a procedure done today. She is a diabetic and normally takes ** but this procedure made her sugar spike without eating. The doctor wrote a prescription for insulin to help her manage her blood sugar. After calling around to pharmacies and finding out that they did not have it in stock, I finally got lucky at the Walgreens on Gunbarrel rd in Chattanooga, TN. After arriving I confirmed again that they had this specific insulin in stock and they assured me that it did. They advised me out would be 1.5 hour wait time so I went to be with my mom. After returning to pick it up 1.5 hours later they advised me that they did not have it in stock. I explained what had transpired and got "sorry". That's it. Nothing more nothing less. I could have spent that time locating a pharmacy that actually had what I needed. I wouldn't even be writing this today had they at least been empathetic about their screw up and how it inconvenienced us.

Numerous times I gave Walgreens in ELMWOOD Park, Illinois on Harlem and North Ave. my insurance information and they never put it on the system, and when I had a prescription they would do it without my insurance. Then I always transfer the prescription to CVS and never ever had a problem with them. Just horrible customer service. They really need training.

I took this product before going to bed last night and it burned my throat, where I couldn't sleep, due to discomfort I was feeling. Constant tickling - burning feeling in my throat remains the morning after. This happened when the contents in the bottle were at the bottom of the bottle. Was there some type of residue at the bottom to cause this burning? I hope it goes away with time.

Walgreens at 11707 Huebner Rd., San Antonio, TX, 78230, pharmacist **, is enforcing the Walgreens GFD or Good Faith Dispensing protocols. If you are a new Walgreens patient, your physician orders legitimate pain medication, and you have a history of paying in cash. Walgreens will deny that your physician has sent a prescription. Walgreen's already settled with the federal government for $80M for this type of negligence as they cannot distinguish a real electronic script from a phony one.

I got a message from email that my prescriptions were ready to refill so I hit reply. I was in the area so I stopped by to pick them up and was told that one of them was too early to refill. This is C3 substance but it was 3 days early and I have been picking up 3 days early for months. Also I had the bottle in hand and it was filled 4/12 and today is 5/11. The pharmacist was incredibly rude. She completely shut down when I was talking to her and then lied saying that it was United States law not to allow a controlled substance not to be refilled more than 2 days early. I told her that wasn't true which only made her more mad. She crossed her arms and said VERY rudely "Well it's our store policy now."

Yesterday I went to get pictures developed and had the WORST SERVICE! NEVER have I felt RUSHED and questioned on developing my pictures! The so called "Shift leader Teresa" needs to go get classes on how to treat paying customers! She question me on the pictures I was developing, wanted me to finish because another customer needed to wire money! She did not allow me to print my pictures at the kiosk I was at and said if I printed them there it would be more. When the machine clearly stated, "00 charge if printed there"! I AM a PAYING CUSTOMER, have always liked going there to print picture but with the bad experience I had with this person DOUBT I will be developing my pictures there AGAIN! As of an hour after HER printing my pictures they are still curved and not flat as they should be!

After waiting 21 minutes in line to drop of 5 prescriptions for my children and self was told 4 was unable to be filled. Deciding against my better judgment I allowed them to fill 1. Was told it would be ready in 30 min. So I left and returned 45 min later it still wasn't ready. Being considerate I decided to leave again because I live very close by returning 35 min before closing. Two customers were ahead of me and as soon as I pulled up the technician stated they were closed. I explained I had been waiting for 35 min and she instantly snapped, "We will open tomorrow morning."

The Walgreens in Danville Illinois at Fairchild is ridiculously slow in providing service. There was insufficient staff. Most of the staff try to be helpful. There are some bad apples but they need to provide better service. My insurance company requires me to use Walgreens and it is disgusting service compared to other pharmacies that I've used. I really will never again take out an insurance policy that requires me to go to Walgreens. I was drive up line for service.

Walgreens Pharmacy. 692 SW Prima Vista Blvd, Port St Lucie, FL 34983. Pharmacy Manager. Years with Walgreens: 20. And she argues with customers but she is not the only one. There is one that real skinny and sometimes she has different colors of hair and she just has a bad attitude. I record any conversation I have with her. She will give you the runaround but then when you start getting other people involved then she starts helping you and get things done. But don't ever ask her why can't you wait for your prescription cause she will give you a ugly look and then smart mouth you. It always happens. Very bad service.

I was in the doctor's office May 4th 2017 and I receive my regular prescriptions that I get every month. I took the prescriptions to my Walgreens Pharmacy 1215 Dunn Avenue. They didn't have the meds that I needed so they told me to go to another Walgreens on the next day which would have been a Saturday because most Walgreens do not fill on the 29th day. They fill on the 30th day so I waited until Saturday I went to the Walgreens on Lem Turner and Dunn. Went in there they said that they could not fill my prescription because they are not my home pharmacy. But my home pharmacy is closed on Saturday so I went to the Walgreens on Soutel. They said that they couldn't fill it because it's some code that's not in there. Both tell me I have to make them my home store which I am standing here with four prescriptions that needed to be filled and they could have filled them and that would have been my home store.

On April 23 the Community Walgreen's on 901 S Rancho Dr in Las Vegas filled a prescription for my anxiety medication. The next day I noticed that the bottle wasn't as full as it should have been. The script was for 60 and to my surprise I was short half of my pills. I called and told them what I discovered, I was put on hold so they could "count" what they had. I was told that they were short pills so there was no way they miscounted my script. Then I was told that something must have happened to them between there and my home. My elderly husband picked them up for me and I know for a fact that he didn't mess with my meds. They refused to give me the 30 pills I short and insinuated that one of us did something with them.

Got out of the Emergency Room tonight. My daughter had been seen for asthma related issues. Turns out she has pneumonia and needed a steroid and an antibiotic. So I rushed to the Walgreens in Knox Indiana and made it 15 minutes before close. When I went to fill them the pharmacist asked if I'd be back tomorrow. Informed her I needed them tonight for my daughter is very sick. She proceeded to tell me to try CVS because they were closing in 15 minutes. Went to CVS and they don't take her insurance. So now it looks like we're headed back to the ER. Will never step foot in another Walgreens!!!

When I got prescription, I immediately realized something was missing out of compound so I took it back and left it so the pharmacist could compare and know he probably left the ** out. Honestly I don't know what was left out but I know this prescription was not right. I have spoke to the manager Cread at Walgreens, corporate office and Humana insurance. Conversations have been documented but no response. I need to take both compounds to have it proven. Compound prescription ** this claim has been going on since Jan. I had to wait until April to get prescription refilled. I had to suffer with flare up because I did not have compound and Walgreens would not acknowledge mistake. I went to my dermatologist and was prescribed ** cream after another flare up before I could get the right compound.

I was hung up on three times in a row. I had to call the store manager in order to get anything done. The pharmacy techs, a female the first two times I called, the third a guy, act like they have no idea what they are doing. They act like they cannot read notes on an account. The pharmacy manager was gone. I had questions regarding my medications and the amount. If they would have apologized and said we are swamped or something of the sort, I would have accepted that and called back later when they weren't so swamped. Maybe I should have done that anyways, however, these 'techs' were so rude, and ridiculous, I know I will never go back to this particular store, and nor will my friends. I spoke to the store manager who seemed to understand what I needed, and she offered to call me back and let me know what was going on. Within five minutes, 5 MINUTES!

I have a legal complaint filed with the state of California against 4 doctors that are guilty of negligence from a high profile, powerful, politically connected hospital and requested my prescription records from Walgreens, to verify my very true claims. I nearly died from these bums, in a horrible case of staggered ** poisoning... They have misused that ''private'' info very badly, and are not to be trusted at all... Absolute Scum. Avoid them completely, take your private business elsewhere. They lie in the dirt with human rot, including corrupted big pharmaceutical companies that will poison your children if allowed to, uncontested. It is only the single largest reason for ER admissions, nearly in the WORLD.

I take a medication that I pay cash for and every single month I go to pick it up it is never ready. I have contacted customer service before and they said they would note that to fill it and again this month it was not ready. I even called to tell them that I would be there the next day to pick it up. This is my last prescription I will fill here!

Walgreens receipt shows quantity of 4, received 1. My online Walgreens account reflects the same thing. I was treated like a crazy old lady wasting their valuable time. Walgreens refuses to give accurate receipt. I know what quantity means and this could possibly advance me a lot faster to the next tier, more costlier phase of my insurance. Walgreens totally unconcerned with my complaint, so this crazy old bat taking my numerous prescriptions back to where I am a respected and valuable customer. I am still evaluating whether to ditch the insurance company too. Store manager completely unconcerned clearly did not want to hear anything I had to say. I will go anywhere but Walgreens from now on.

Walgreens Charles seivers Clinton Tennessee. Pharmacy said my prescription was for 31 days (3 months prescription). So on one month they send me home with a 8 pills instead of 30 day. Charge me full price and then have to go back and refill again. Went to pharmacy to get crutches due to knee surgery. Told they didn't sell them. I went to another place. Next day went to Walgreens and there in pharmacy aisle, they sell crutches. They lie, they cheat you out of money on medication. And are so very rude. I will be changing pharmacies.

I am on a migraine medication. I received my medication from my doctor with 5 refills, each a 5 day supply. I looked at my prescription status today, it said "Waiting for pharmacist review." Wth?? So I called, the pharmacist said, "Well you've been getting this filled often, so I gave a call in to your doctor." I am pissed, I said "That why he gave me refills." I have numerous medical conditions, but this is a joke. I hung up and called my physician's office and left a message for his nurse explaining, my severe migraines lately, which I talked to my doctor about at my last appt, that WHY HE GAVE ME REFILLS.

I have been going to the Memorial Drive Walgreens for over a year now. It takes forever to be waited on at drive thru. Please hire more employees. I am not going to take much more of the slow service.

So today I went to Walgreens, store #204 in Arizona. The pharmacist on duty was very, very rude. She told me that she's refusing to fill my scripts, which I then asked her for her name so that I could report her. She refused to give me her name. No first name or last given at all. She said she's not giving me her name and then said "figure it out." I proceeded to the front of Walgreens and asked the front clerk what the pharmacist's name is. He said he has no clue. He said he thinks it's Judith.

I been a customer of Walgreens for over 10 yrs until last month that I had to switch to CVS due to a racist pharmacist at my local store. He came with over 10 excuses to not give me my meds and in the top of that when I went to the Walgreens I used before I moved to this city, they called him to ask him why he didn't fill my meds. He blocked me from all the stores causing me travel back to my house and switch all my meds to CVS.

The doctor called in a prescription for me at 1:00 PM. I went to the drive-through at 4:05 PM. One car was in front of me. I got to the window at 4:35. I could not see anybody in the window because it was filthy dirty, I did not hear anything over that loudspeaker, I managed to see there was someone standing there and I said, "If you are talking to me I cannot hear you." She did not say anything. I said, "I am here to pick up a prescription for Carlette **."

The Walgreens in Goodlettsville, TN has some of the rudest people I have ever meet in the pharmacy. Ask to be taken off the auto call, because I am not using this medication now. Was argued with about how this lets you know when meds are needed. I informed them if it's an important prescription I will be watching it. Appears this is one of their sell tactics to automatically call and set up more refills. If it's important I know when it's empty! Just another time when they prefer to fill your prescription at their convenience, not the customer's. How long does it take to put 30 pills in a bottle? Good luck here.

Called in a refill to Walgreens pharmacy on their phone system for a skin treatment cream. The system said that it would be ready the following day after 10:00 am. When I arrived I was told that they had to contact my doctor because I had used a 30 day supply too fast. The clerk said "I don't know how large of an area is affected, but that was a thirty day supply." Found this to be a little bold of a statement to make in a public area full of people waiting for prescriptions. I'm fairly sure she wasn't qualified to judge anyway. I left and they called the doctor they claim and had him issue another prescription for another product.

Walgreens on Silverlake Rd. Fenton Mi and their newest pharmacist Courtney are horrible. I understand many of us seem to complain due to a scheduled drug we are prescribed by our doctor. First let me say if you feel we are truly addicts who are only complaining because we can't get our "drugs" you could not be further than the truth. Of course there are many who abuse these medications but many of us do not and deserve respect and to be treated with respect, like normal people picking up our prescriptions without judgment and stating that medication out loud which clearly goes against HIPPA laws but Walgreens seems to be exempt.

I am truly hating the Walgreens and BCBS partnership. Walgreens is by far the worst in customer service in the pharmacy business. Always understaffed, and a long wait is almost assured every time I go. 2nd BCBS of IL PPO is the worst as well. They tell you, "We cover 100% generic," but I get a cough syrup mix prescribed by the doctor, and I ask for generic, and I get generic, but then I am told by Walgreens that the drug was denied. I ask why, and they say, "I don't know."

I had 13 teeth pulled at the dentist. I went to fill my meds. The pharmacist called the dentist and told them I am on a patch for pain (I am for my back but it's not a narcotic). Thanks to them the dentist canceled my pain medication. Now I am stuck with 13 teeth pulled out and the whole bottom stitched up and nothing for pain. I am now moving all my meds over to a different pharmacy and NEVER using them again!

Very patient and understanding pharmacy staff, always willing to take the time to answer all questions completely. Love the drive through option. Goldenwest and Westminster, so happy that switched to here!

Everyone at my pharmacy is pleasant and knowledgeable and very helpful. I especially like the text message alerts when my scripts are due for refill and the one touch refill order app. Walgreens has a convenient 24 hour drive thru and that is important to me as walking is difficult.

We have found Walgreens Polaris to be great. They have a good pharmacy and are very helpful. We shop there for most of the non prescription meds we use. Plus skin care, shampoos, toothpaste and many other products we use. They have a great rewards program. Everyone is very friendly and helpful.

I feel that the pharmacist and the pharmacy staff are overworked. They're always courteous and call you by name if they know you. They're always ready and willing to help and make sure that you understand your prescriptions fully.

Best pharmacy I ever went to, very knowledgeable, wait times are average and they explain everything you want to know about the drug. I would recommend this store to anyone.

Great hours, ok wait times, good prices, just fair reward program. Pharmacist have good knowledge. I get a better deal with Express Scripts. I had better choice of locations in NC.