Walgreens Pharmacy Reviews

My company has a contract with CVS, but I haven’t had the best experience with them so I use Walgreens. They're prompt, professional, and provide a better level of customer service than CVS.

A personnel always greets you at the door. A staff are very knowledgeable of all inventory and location. Staff always is happy to see you and check out is always quick, friendly and easy.

Walgreens almost 100% of the time have the medications on hand I need, whereas CVS was always saying they had to order it. Plus, they are very accommodating when needing to speak w/ the pharmacist.

I like Walgreens because they always fill my meds when I need them and I can usually get them pretty quickly. I like that they are open until ten because it gives me plenty of time to look around.

Almost always seem to have on hand the items I need. Their weekly fly has some awesome deals and prices! Their stores are everywhere so easy to find one. Fast in and out and friendly staff.

Walgreens in Port Arthur, Texas on Highway 365 is and has been my go to pharmacy store. They're open 24 hours a day and the staff are very friendly.

5 visits it took to fill one prescription. No communication by Walgreens. Could of been easily resolved with some communication. Never will I go there again.

The location I go to is easier to get in and out of than CVS. Plus, always very friendly. Also, they have one product we need frequently CVS does not have.

The pharmacy is always disorganized. They refill prescriptions that say NO Refill and call me all the time to pick up things I do not want.

My wife and I get our flu shots at Walgreens. They are very professional & spend time with each person. I wouldn’t get my shot anywhere else. Thanks.

Walgreen pharmacy took time and help you understand what your medication ???? and explain how to take it. Also I needed some over the counter medication. They let me know that it was a lot of selection.

Usually use the drive thru system. The main issue is timing. If a client has difficulty with medication approval, they should be told to move on and return rather than holding the line up.

Walgreens has a great selection of food, household items, body care products such as deodorant, shampoo etc. CVS lacks in those areas sorely, and it shows. I highly recommend Walgreens.

They're professional, educated on medications and always willing to answer any questions you may have! Most importantly kind and prices are often lower.

First off, you can always count on Walgreens during the Holidays when everything else is closed. I also really appreciate their Balance Rewards program. That coupled with their BOGO specials, really.

I use Walgreens for prescriptions that I need as soon as possible. Otherwise, I mail order regular medications since my insurance prefers this way. I get other medical supplies there.

I am never overpriced. When my prescriptions refills are too soon, they never place them on hold and forget about them like I have experienced from other pharmacies. They are Kind and courteous.

Walgreens has a great drive thru service but it does take a while to make it through the line when the techs are trying to manage the drive thru line and customers in the store.

Walgreens has a very helpful, professional staff. They also make picking up meds easier with notifications when they are ready for pickup.

I highly recommend Walgreens because they are so quick at filling my prescriptions. Even with 5 kids I’m always in and out. They go above and beyond for their customers.

The pharmacy fills my prescriptions within 2 hours and answers any questions I have every time. I stopped going to CVS because the lines were long and the pharmacist was always not available.

The pharmacy is very busy, so the wait sometimes can be slow. Most of the personnel are very nice. However, the store entrance really needs cleaning and updating cleaning.

I have been using Walgreens for over 4 years now. They are always prompt and easy to get my prescriptions refilled. Love the convenience of the app.

I get all my prescriptions here, and have for years. However, within the last 2 years I notice the staff is either consistently good or bad within a store.

Their pharmacists are highly skilled and have been extremely helpful and sensitive to all my health concerns. The associates are cordial and attentive.

Always reliable - sends texts/emails when RX is ready to be picked up - the pharmacist themselves are very professional and smile!

I love Walgreens. Always new products, great sales, helpful employees. Pharmacists who are knowledgeable. Store always clean. Odd occasion when you have to wait to be checked out.

Their staff is kind and courteous. They have essential items I may need like milk and bread, that I can grab when I'm picking up a prescription. Their staff ALWAYS goes the extra mile.

They’re a good pharmacy sometimes however when it’s no one in the line, they tend to have you wait for some reason; I guess it’s who wait on you. When I make a over the phone order it usually get done.

I use Walgreens Pharmacy because the staff is friendly. Medication is ready for pick up in a timely manner. If I have questions, they are answered. And the store as a whole is clean.

This was tough to rate because of the employee turnover rate in these stores. Over the years that I have used this store there have been several employees that I trusted and who knew me.

The wait time in line to pick up your prescription is usually quite long. Once you get to the window, it goes pretty fast. It would be so much more convenient to have more staff.

Their prices are through the roof. They’re supposed to have something on sale, but it’s not, they replace it with a generic brand!

Walgreens is a good place to shop, get medications and ask for help. I shop at Walgreens a lot. The people at Walgreens always speak to me when I walk in.

The pharmacy is good but some locations have very less working hours. Considering it's a pharmacy and people might need to visit one for an emergency, the one at Granville closes really soon enough.

Walgreens always has my prescription that I need to control Fibromyalgia. I used CVS, but one day, they didn't have my prescription available. This prescription is vital, so I went to Walgreens.

My experience with Walgreens pharmacies has for the most part has been positive. I like that they use technology to inform of the status of your prescription. Their staff is always friendly and professional.

I have been at Walgreens 7 years. Had trouble one time. Was on weekend. I left. Ended up at the other big pharmacy. Treated awful. I was so upset. Next day Walgreens called me. I went right back.

Walgreens helps me to manage my monthly refills easily with reminders and autofill. If I have a maintenance prescription with no refills they notify me and contact my doctor.

Walgreens Store is always nice, clean with friendly staff makes pharmacy convenient. Text updates on prescriptions that are ready pickup. I still had to wait 45 minutes minimum, sometimes 2 trips.

Since we travel it is easy to get prescriptions filled in different states also there is an automated refill option. They remind you if you don’t have a refillable. The staff is always professional.

I enjoy the atmosphere in Walgreens, and appreciate the friendliness of all their employees; especially the people who work in the pharmacy!

I utilize Walgreens one because it is near my home but second because it is covered by my insurance. While they always have my Rx correct they are extremely slow.

The entire crew is so friendly and helpful. They do a tremendous business and they all work so hard but always have time for is, the customer.

I made my appointment a week early showed up on time. They suggested you be there 10 minutes prior. Pharmacy and crew did not show up 10 minutes prior. As I waited with a homeless man laying across the chairs. The cashier told me it would be about a 30 minute wait. I was the first appointment. Needless to say I did not get my shot. They didn’t have the shots for over 65 years old. I did fill out the survey a week before that said my age. They had no clue that I had an appointment. The experience was horrible. I won’t be going back.

I love going to Walgreens due to their customer service. The workers there are always knowledgeable about most any product when I have had a question. And the pharmacy staff is on top of things too.

I have been dealing with Walgreens for approx 20 years. I want to tell you I have had very good experience since I started to shop with them.

I've used Walgreens for over 50 years, and the consistency for all that time is what stands out. The reliability, stability, great customer service, advice, and many products in store.

My Walgreens has the most fabulous pharmacist. I am disabled and homebound and cannot always find a friend to pick up my prescriptions. So sometimes my pharmacist delivers my prescriptions himself!

The Walgreens store in Scotts Valley is very clean and run efficiently. The employees go out of their way to always assist. I'll never shop at CVS or Rite Aid.

I bought a ice pack from CVS and it broke. So I went to Walgreens and the manager gave me a discount for coming there. Which ended up helping me buy another one because cvs wouldnt take back.

Love Walgreens. The store is so clean and inviting I could just browse there all day and the one young girl that works in pharmacy has gotten to recognize me so she always is so friendly.

Drive in lines that do not move. Lines inside that do not move and more and more people enter obtain their prescriptions. Rest rooms locked and you have to find a store employee to open the door.

Walgreens has been very accommodating to all of my needs regarding medications and recommendations to save on prescription costs. I highly recommend them. They are timely and accurate too!

It is nice to go into the pharmacy and our prescriptions are automatically pulled and they always call us by our name prior to pickup. They automatically refill our prescriptions.

The store is well laid out and always clean. The employees are always very nice and helpful and the pharmacy staff remembers who we are when we come in. The service is quick and they have great sales.

They call to see if I have any questions when I started a medication also whenever they maybe low on a medicine. I also get emails and/or text to let me know when my prescriptions are ready or if I ne

Generally have whatever I need when I need it. Personal products are good and often on sale. Prescriptions are ready when promised prescriptions.

Walgreens has been in our town for a long time. The employees are friendly, customer service oriented, and professional. They are willing to help you find what you are looking for.

Pharmacist & Pharm Techs always prompt & answer all questions & concerns. Refills processed earlier than requested. Great communication in many formats.

I started using my local Walgreens pharmacy about 3 months ago due to Covid19 issues at my usual pharmacy. For 3 months now my refills have been a struggle to get. Same clerk, incompetent.

Walgreens is great at getting prescriptions filled in a timely manner. If you don't know your prescription number, they are more than willing to look it up for you.

Walgreens is a wonderful pharmacy. They are also friendly, helpful and will to answer any questions. They treat me as a person not a pharmacy order. Love the drive-thru on those rainy days.

Walgreens has a great variety of goods. It has great pricing and offers so many discounts and coupons that really save you money. You even earn dollars towards other purchase.

The staff is always helpful. They are usually well stocked with sale items that are advertised. The hours of operation are amazing. One can also find household items here at a great price.

My favorite pharmacy is Walgreens on the corners on Dunn & Monaco. Each visit is always pleasant. Dr. ** the pharmacy manager assures that you are aware of any potential adverse reactions.

My store in knightdale NC take their sweet time. In the drive thru, if some issue with insurance or something else, they just make all the cars wait instead of asking the customer to pull over or come.

CVS is closer to me but Walgreens is far superior in customer service, prices, brands, etc. that I gladly drive further to shop there. Besides that CVS' mile long receipts with coupons is wasteful.

My Walgreens is full of friendly helpful folks. The pharmacy always fills my prescriptions within 10 minutes. They are also helpful in recommending over the counter medicine too. It's my favorite!

Walgreens prices are always competitive, the staff is professional and available and prices on other products are almost always better than anywhere in town.

My experience with Walgreens handling my prescriptions has been very good, I trusted them, got my refill on time and always call or text me when necessary to reorder and to confirm my orders.

Store is clean with distancing in today's pandemic environment, staff is cheerful and helpful. Pharmacists are top notch. Easy in and out from the highway, double drive thru.

Walgreens is very efficient with prescriptions. They are amazing in the fact that if the prescription is not complete they provide you a few tablets for a day til the prescription is complete.

All prescriptions handled accurate and any questions asked answered on the spot. Flu shot promptly by appointment. Always very friendly.

I do not like that when my doctor puts me on a medicine, Walgreens thinks they can tell me I can't get my script filled because they don't think I should be on the meds that my doctor put me on! They l

My experience with this business is very good. They're never overcrowded. Always in and out. The customer service was amazing. They're very knowledgeable of their products and also are always able to counsel me.

I love the customer service at Walgreens. They are friendly, helpful and take time to explain meds as well as answering any questions you have.

We have gone to the same location for 20 years, they know what we use, keep us updated with changes and we have total trust in this location.

Walgreens pharmacy is the best. They always make you feel like you are the only customer. Answering all questions, recommending remedies that work and always with a smile!

My Rx's are always filled accurately and quickly. They do not have the best prices, but I value their friendly, knowledgeable staff. They are convenient & fast.

I love the convenience of Walgreens! Everyone is always so kind and helpful! If I were to have any complaints it would only be that sometimes they're so busy that I have to wait in line for a few min.

I like the fact that I can get my refills automatically. When my refills run out, they will contact the doctor's office for me. I get text and email notices when my prescriptions are ready.

At Walgreens the pharmacist are so careful to treat you with respect, more than just a customer, you are care for as a family member. Talk about commitment. THANKS!

Walgreens has always helped me with my prescriptions. They have corrected other RX issues for me, caught a DR error on an RX order for a med to which I was allergic, good counselling, and prices.

I give Walgreens a 4 because they truly try to make they care. Prescriptions are filled in a timely manner, staff willing answers all questions.

Generally okay, however most staff I encounter are aloof and not very helpful. You have to chase them down to get some assistance. Also, going through check-out is usually very slow.

I have shopped at Walgreens for years but due to a change in healthcare coverage, I began using their pharmacy for my prescribed medications. The pharmacists and technicians are very proactive.

Never had any issue with getting my prescriptions filled in a timely manner. Any problems were miscommunication between the pharmacy and the insurance company.

Pharmacists are rude, at multiple locations. If they give you a WRONG medication, they are just human ~ they make mistakes. I think a robot would do better & be nicer! I dropped off a prescription, it was to early for it to be filled. They said beside they don’t have it in stock. I asked if they can order it, so I can get it filled on the up coming date. No, can’t do that, we need the prescription. I tell them they have the prescription literally in their hand. And then they give it back to me stating they can’t hold on to it. SINCE WHEN?? Dropped off a prescription (different time) they didn’t have it in stock, but this time held on to it and ordered it. “We will order it and have it here Friday”. Went to pick it up on Friday, medication didn’t come in. They feel they have no responsibility to let me know after waiting a week for the medication.

I have been going to Walgreens for a long time. They have always been there and almost always have what I need. It is nice to be able to go in for my annual flu shot without hassle.

Very helpful. Answer all my questions. Very courteous and friendly. Make sure my medication needs are met. Would definitely recommend them to anyone.

The pharmacy staff at my Walgreens is friendly and knowledgeable. The lead is frequently out from behind the counter to talk to customers. I trust her.

My husband and I like Walgreens because they are always well stocked. The workers are very helpful and know where the products are, and the pharmacist is helpful in answering questions about symptoms.

Conveniently close but often not ready when they say, long waits at drive thru, and frequent auto refills when not requested.

Management in the Pharmacy is very professional. Auto refill is the best. Get a text that your prescription is ready. Walgreens app is the best. You can see all Meds and your shots.

The pharmacy staff is amazing. Always ready to help you with any question or concern and solve problems. The delivery service is great and an outstanding delivery person.

I love just browsing through the Walgreens, you can always find something on sale and their prices are better than most others. The displays are always eye catching and I never leave empty handed.

A few days ahead of when I would need the medication, I called the pharmacist. She ordered it so that it was there when my dr sent in the prescription. I only trust Walgreens.

Walgreens staff are usually super friendly. I love their sales, as most products are a priced a bit-higher because of the convenience, if you stick to their sale items you can usually find something.

Walgreens, has been my pharmacy. They have an app that reminds me of and gives me remote access to my prescriptions and they send reminders and give me the choice to auto refill my medications.

Walgreens are very clean, spacious and not cramped so items displayed are easily found and aisles are marked so you don't have to look all day to find what you are looking for or have to ask. They have

It's the nearest pharmacy to us and doesn't require negotiating significant traffic. We get recurring prescriptions filled through the mail by Express Scripts or the VA.

Hi I have been shopping Walgreens for as long as I can remember. I’d lived in New Jersey and did start shopping in this drugstore. I now live in the beautiful island of Puerto Rico. Great disposable.

I use Walgreens for my pharmacy needs for several reasons. The employees at Walgreens are always knowledgeable and helpful. They always ask if there are any questions concerning the prescription.

Walgreens stopped selling cigarettes! They offer an AARP discount once a week. Store clean, well organized and they watch out for your safety.

They have a good variety of OTC products including vitamins and supplements. I have had issues with prescriptions such as not being able to cancel auto refill online.

Seem much more professional than the previous Pharmacy I used. They always had issues with filling prescriptions... Walgreens does not. Satisfied - but wish you were also located in Iowa, Louisiana.

The store is clean employees are really nice. I can find everything I need. They practice safe distance and wearing masks. Thank you.

Walgreens is consistently my preferred pharmacy, not only for my pharmaceutical needs but for all my OTC and sundry purchases. The stores are always stocked and customer friendly.

The Walgreens pharmacist on Sunnyside Dr in Portland (Happy Valley) is the absolute worst! She was the most condescending and rudest pharmacist I have ever encountered. Use a Walgreens Pharmacy other than the one on Sunnyside.

The Walgreens I usually visit is the best Walgreens in Delaware! All of the employees go out of their way to accommodate my needs and desires!

Love their reminders, being able to go drive thru or online. Their variety of other stuff is helpful as well. Walgreens is the best. They even follow up on you for prescriptions. Awesome.

I’ve always had fairly friendly staff and good results from Walgreens. The only reason I give 4 stars instead of 5 is that the wait time seems to be Consistently a little too long.

The staff are knowledgeable. Some know with without having to ask me. They are careful that I get the correct medications. They call to remind me when my medications are due to be filled.

I have been a Walgreens customer for many years. I like the convenient locations, the setup of the stores, customer service and how clean the stores are.

Every time I go there everyone's greets you with a smile and takes the time to make sure you understand exactly what you are taking. If you need help they explain it.

I have tried other pharmacies and always come back to Walgreens. They always keep my meds and allergies straight. Call to follow up on any new meds, conditions, issues or concerns. Highly recommend!!

Walgreens has always been a great pharmacy for me and my family. They go the extra mile to help make sure we have our prescriptions filled and they care about your health.

My family has been using Walgreens for years. I used to pick up my grandmother's prescriptions from Walgreens and now use it myself for me and my daughter. Pharmacist is knowledgeable. It's great.

I like Walgreens because they're more conveniently located in the area I live and I can pick up all my prescriptions in one place or any other medication myself or my family might need.

Wouldnt want to use any other pharmacy right now. I've tried others.. But even when I have or do I always come to Walgreens. They're the one for me.. even in the worse days that I know they're always.

They are always super friendly, super helpful and have my prescription on time. Alert me when I need to get a refill and between my insurance and a pharmaceutical discount I pay nothing for my prescription.

I like to fill my prescriptions at Walgreens because I like they offer to have it delivered. They are very fast filling my prescriptions. They answer all my questions and concerns about all my meds.

Walgreens has a variety of products and I can pick up my prescription, vitamins, paper products, treats and seasonal items. Employees are friendly and helpful.

Enjoyed working with Walgreens until they began losing my prescriptions (from doctor) and failing to complete in a timely basis when they did finally get them. Horrible service on top of that.

The Walgreens Pharmacy often does not have the prescription available even after they text me that the order is ready. They blame my doctor. However, my doctor indicates otherwise.

They are close and have a drive up window. They always take care of me. They call me when a medicine is coming due to remind me. I think they are the greatest.

The pharmacy is on top of medications you are using. My rx was finished and I was given another rx only to find out that I would of a severe medication reaction. Thanks to the Walgreens pharmacist.

Along with the above average notification system, the customer service is very friendly and welcoming...at least HERE in Kernersville, NC!

The convenience of a 24 hour pharmacy is the best. Lines are usually long but that goes for all stores. Only complaint is the automated calls too much.

I'd like to commend and recognize BETTY at Walgreens Pharmacy on S. Lake Ave, Pasadena, CA. She's provides outstanding, personalized service in a fast-paced environment. She's very busy filling prescriptions yet takes time to explain drugs to patients. She's a knowledgeable medical professional and should be given a raise for her hard work!! Today I got a flu shot from her. She was giving shots ON TOP OF filling prescriptions and consulting with patients!! SHE'S ALSO FRIENDLY AND WARM!!

We had difficulty determining when the only pharmacy--Walgreens in our town, Bridgehampton, NY, had flu vaccine for seniors. Many frustrating phone calls (left on hold) later, we went the the store and waited more than an hour without confirmation that we could get our flu shots. We had to wait in line with maybe 20 people and not very good social distancing. The pharmacy is in the back of the store and the ventilation is poor. If we don't go to restaurants or bars due to COVID, why do we have to wait like this for flu shots, with even their availability confirmed once we are in line waiting? Why don't they have you sign in and wait in your car til they call you?

Yesterday I went to the Walgreens store at 18550 Green Valley Ranch Blvd Denver, CO 80239, and apparently the pharmacy is closing at 6:00pm without the website reflecting this. I arrived at the family and waited in line for two people who were at the window and when it was my turn the two people who were attending told me that it was already closed. I informed them that the website did not report this closure, even though the windows were open. And in a rude way they told me that they had already closed. My prescriptions were already paid for and they only had to give them to me. I had to spend over $300.00 to go to a Emergency Room for our lack of customer service.

I have ordered pills several times in the past due to them not having them in stock, but this time I was told go somewhere else. Won't order. This is the Dunnellon store in Florida, I will try CVS or pay double and go to Walmart.

Walgreen is a rip-off over false advertisement. June 20, 2020 @ 3:05PM I stop by Walgreens, store #05536 at 2808 Gessner Rd Houston Tx 77080. I purchased two items that were on sale for $13.99, regular price $16.49; I did not notice that I was charged regular price till I got to my destination. I call and request to speak with a store manager, a assistant manager came in the phone and stated that I had to take the merchandise so she could see what I was talking about.

This is a worst experience came across for the past 20 years with Walgreens in 6120 Hwy 6, Missouri City Texas on 06/20/2020. I put an internet request for 3 months of ** on the previous day. I had a Sanofi coupon and called to run the coupon. The Pharmacist Sam B run the coupon and said no co-pay and I requested for 3 months. When my son collected the medication it was only one pen for one month. The label shows ** 3 MLS - quantity 3 (rec'd only 1 pen). Refill left 1. I called the pharmacist and, he was very very rude and stated that he was running the ** for one month only and it went through even though I requested for 3 months. He never communicated to me back anything. I requested him how can we solve the problem as my husband is going out of town.

The lady who answers the phone at Walgreens might be called RUDE. I won't call her RUDE. It took 8 days for Walgreens to give me the FedEx tracking number for my delivery. The delivery was for prescription medication. In-person customer service at this store is okay. But not delivery or over the phone. Those two are questionable at best.

Walgreens pharmacy store #03514 located at: 9509 Bridgeport way SW. We have received consistent poor service from the pharmacy. Today we stopped to pick up my prescription. The tech named ** helped me at the drive thru.. When she spoke I told her I couldn't hear her, she needed to speak into the opening. She got mad, yelled at me that she was slammed the drawer shut and walked away.. Just over 5 min later the pharmacist comes to the window, he was told I needed to speak to him. I never said that. I asked for her name, told him she had an attitude and I would be filing a complaint. It never fails at this location. They excel at poor customer service!!

Submitted my husband's rx (Stage 4 prostate cancer, brachial plexus injury and spinal metastasis in central spinal canal) for a potent pain medication. Pharmacist refused to fill it because there was a long-lasting pain medication prescription at another pharmacy. This pharmacy is the only one in the area that deals with the more potent med. Pharmacist told him that if he filled the long-lasting pain med he would refuse to fill the other prescription. My husband's doctor is a pain management physician and knows what he is doing.

I shop at the Walgreens in South Burlington, Vermont and as I require many prescriptions for my health it should be very convenient. I've found however that my prescriptions are never filled when they are supposed to be or they fill ones I don't need yet. The staff doesn't seem to communicate with each other and one of the full time assistants is kind and courteous to some customers and quite nasty to others. It's not easy to irritate me but they seem to have a special skill at this location. One day I was forced to wait for almost three hours for antibiotics and steroids because I had pneumonia!

The staff at 14950 Clayton Road, St Louis County, MO. We have been using this store for almost 4 years and have various needs. The pharmacy has been excellent at guidance and assistance. ** and ** and ** have assisted And they are the best. This store and its staff have been exceptional. Thank you.

Walgreens pharmacists are just that, pharmacist. Somehow they feel they have the right to deny pain meds that your doctor has prescribed. They have no idea of your health and have no right to make such an assumption. Something needs to be done that doesn’t allow them this leverage on judging buyers. I ran into a lady that used to work at Walgreens and now she is with another pharmaceutical company, she said the difference is night and day. Apparently their workers are treated poorly as well. I am always amazed how these drug dealers who sell to anyone, can get away with it but going to a doctor and getting a prescription, leaves Walgreens to make a judgment call. Unbelievable.

Made a online purchase which has been stuck in progress mode. They were quick to take the money but not give any information to as when I may even possible receive this. Company didn't even sound sure.

I went through the drive through to pick up a prescription for a friend, which she attempted to pay for in advance and gave my name as the person that would pick up. This was the first and last time I will ever go to the Northern and Unser location in Rio Rancho. The attendant was extremely rude and left a horrible impression of what a Walgreens should be. I also left a bad survey. I had my friend move her prescriptions too away from that location.

Right before the lockdown order for my state, I placed an order with Walgreens for a blood pressure monitor. I am high risk and going out to check my blood pressure is not very smart. After a week, my Walgreens order was still "Processing". They did place a hold for the amount of my order on my card. I contacted customer service requesting to cancel my order so I can purchase my monitor somewhere else. I am Stage 2 and need to monitor closely. I was told by Walgreens customer service that my order cannot be cancelled.

I had my medicine transferred to Walgreens because I'm High Risk and they did it all! My fault I hadn't activated my credit card. They helped my several times. I had brain surgery. I take little time to order. They're awesome! Give em a 10 If I could.

So my wife picks up two prescriptions for me on her way home from work a while ago. These are both scripts that I've had for a few months and pick up on a monthly basis. When I need one of the insulins I open the bag to find it is the wrong prescription (right med, wrong delivery method). I don't have the needles, syringes or training to draw and inject this insulin; nor do I have a scipt for any of the materials since I have never had it before.

Have been refilling the same medication for almost two years at Prairie du Chien Walgreens. Never had any major issues. My doctor advised I could get an early refill date due to being unable to get to the pharmacy on the due date. Pharmacist refused. They called and told me to phone my doctor, but the clinic was closed, on a Friday afternoon too! The prescription had been sent in hours earlier that day. If you receive any type of controlled medication the staff, particularly a certain pharmacist named Jared will treat you like you are worthless and have zero empathy!

Customer service is the absolute worst service that I have ever experienced in my 60 years. Every month there is a problem filling prescriptions. Usually takes a minimum of 3 phone calls, and at least 2 trips to the store. And the sad part is that my 3 medications haven't changed in 7 years!! They ran out of this, they can't get this script till Thursday, or, your medication was ordered but never came in. Today's ordeal took 3 trips to the pharmacy to finally get filled, and each time I called before getting in my car, and each time I was told "you are all set". Now on the 3rd visit they told me I would have to wait till the vaccine shots were completed. Just awful! I am pulling all my scripts, and the rest of my family's scripts, and that totals about $1250.00 a month they receive from me between insurance and co-pays.

I am pleased to state that Walgreens Pharmacy located in Henderson, NV and I have had a POSITIVE OUTCOME TO OUR DILEMMA regarding the 60 pill shortage. THEREFORE WE ARE RETRACTING OUR PREVIOUS REVIEW EXPERIENCE. My wife and I will continue to use them as our primary Pharmacy. We appreciate the attention given to this situation. Thanks Walgreens!!!!

Walgreen at corner of Rays rd. and Memorial Dr. in Stone Mountain and call center in Deerfield IL. Went to get script filled, took .5 hour only to be told they do not have generic. Co manager looks like a homeless person and waved us off like we were a dog. Customer call center person hung up on me. Next female Barbara laughed at me. Asked to speak to supervisor. Told, "We do not have a supervisor."

Anyone else having trouble with prescription refills at this Walgreens Store Location: 8333 N. Davis Hwy in Pensacola? Footnote: I pay monthly premiums to cover cost of medications I sometimes cannot afford. Walgreens Pharmacies are SUBSTITUTING my prescriptions for less effective medications with knockoffs and billing my BlueCross FULL PRICE for GENERIC MEDICATIONS. Of course, with my knowledge in most cases.

Having been using Walgreens in Alachua for almost two and a half year. On February 18, 2020 around 6:30 pm, went pick up my prescription that I had dropped off earlier that day. My prescription was not ready and was told it would only take fifteen minutes. Waited for my prescriptions. It was ready as expected. Went home and noticed the bottle was not filled as usual, counted it four times. It was thirty pills short, since I had left the pharmacy before I counted my pills they refused to give me the thirty pills that was short. Never had any trouble anywhere like this before. Please remember to count your pills at counter before you leave.

They don’t care if your prescription is legal they won’t fill it... they’re rude. The pharmacy staff is not competent... They make Sm mistakes on prescriptions all the time... Use Rite Aid or any other pharmacy...

Our Walgreens in Port Isabel Texas never misses a chance to welcome a customer and ask if they can help. The pharmacy is truly outstanding although recently they reduced the pharmacy hours making it difficult to get to during the reduced hours.

Walgreens creates a pleasant environment. You don’t have to walk across large parking lots and dodge cars and search for spaces before you can get into the store. They have a place that’s laid back where you can pick up your medicine, a few groceries, some toiletries, your developed photos and a birthday card for a family member with relatively no hassle. I just love the convenience and overall feel of the store. Love the smiling workers too. The prices are always fair and competitive and they have a pretty good rewards program for repeat customers. Just a pleasant place to go to get a lot done in one stop.

I was at this Walgreens this morning and in pain from arthritis and a nicely dressed gentleman who was a representative for that Walgreens asked me if he could help me. I said yes if he could find a second one of a item that only had one on the shelf. He went and found the second item for me and brought it to me. I was asked if he do do anything else for me? I then overheard him asking another customer what he could do for that customer. So friendly and helpful. The cashier was also so nice and friendly. Great customer service and care shown. Awesome store employees.

I went to Walgreens in Anacortes WA in order to get a Meningitis vaccine. I made an appointment, spoke with the pharmacists as I need to take a 1 hour ferry to get there, showed up for my appointment and then: The pharmacists says "I'm sorry, we can't give you the vaccine."! I said why, she says "Because you are over 55 years old. We have an agreement with our internal company doctor (weird) that says we can't administer many of the vaccines to over 55 year olds". The pharmacists further said that she could give me the actual shot and medicine and that I could take it to my own doctor and they could administer it. There were two types of Meningitis vaccines available, Walgreens refused to administer either one. It wouldn't have made any difference even if I had brought a prescription to them. For those of you who are older, or hope to be older someday, AVOID Walgreens. Age discrimination is no fun!

I ordered an item on walgreens.com. First Walgreens sent the incorrect item. Then worse, when I returned the item to my local Walgreens store, they refused to refund my credit card or give a cash refund; they would only give me store credit. Then after I went to back to walgreens.com and wrote a review of the item to say they sent me a substitute item, they added insult to injury by not publishing the review.

I’ve used Walgreens for 10+ years with the same prescriptions every month, although with new health issues, more medication is prescribed. I broke my back in 2004 and have had three major back surgeries. My entire spine is titanium (rods, screws, pins and bridges) and currently much of the hardware is broken in the lumbar region. During this time I have battled follicular carcinoma with complete thyroidectomy and Stage IIC melanoma. Needless to say, I take a lot of medication for various health problems. Pain unfortunately is one problem I suffer with daily and it is not only debilitating but also extremely depressing. Because of the opioid crisis, it seems all patients suffering neuropathy, spinal stenosis, osteoarthritis and every other pain related problem, are automatically treated as drug abusers. They have ZERO empathy or compassion for customers anymore.

We were in the drive through lane for 25 minutes with just two cars in front of us. The employee and pharmacist was having an issue with the customers insurance card that was directly in front of us, instead of having the customer to come inside to resolve her issue like they did to us a few weeks ago. Drive up windows were meant to speed off the process and make others sit and wait for a long period of time. I will be going to Publix in the future.

There's a pharmacist named WanTo in Houston, Texas (Meyerland). He is so nice to customers, knowledgeable, and professional. I really hope he becomes a store manager, and continues to move up. We need more young people like this in America!

I had a serious infection in my jaw. I had been at Emergency room and prescribed **. The only 24/7 pharmacy open in Tupelo Ms is Walgreens. At 11:15 I dropped my prescription off and handed the pharmacist my Good Rx card because they are affiliated somehow with Walgreens and can save you big time. Download the App Good Rx. The pharmacist said she did not know if the card would help. She would have to key the card in and was rude about it. There was not a soul in the parking lot. I was told 30 minute wait. I waited hurting and went to pick up my prescription. She told me $69 for my medication.

I purchased pictures in the Walgreen store in Midfield Al where the supervisor work name JACOB said I would have to pay full price for my pictures over. Why pay full price when all he had to go was in the system to print the pictures over again. So I called corporate and they called JACOB. He said the pictures was not in the system no more but he bout deleted them being low down. He won't be at the job long!!!!

I have always learned that when you apologize for something you did wrong you fix it and you don't do it again. Well I live in Rochester New York. Walgreens took over Rite Aid. When they switched over the first week you had to wait two hours for your medications to be filled. When you went to go pick it up that was about a half an hour wait. Their phone systems, if you tried to call, I tried three times and each time I weighed on average 45 minutes to an hour find me. When I get to customer on the phone I got disconnected. When I call the main phone number for the store I was told, "Come on inside. it might be easier." And now their drive-thru to pick up your meds is down. Can't go through it. I asked for a manager that represent the whole company in a whole to contact me. They contacted me but it was a computer system asking me how I rated each situation. Nobody has ever personally call me back.

Treated so rudely on several occasions by a pharmacy assistant at my local Walgreens in Effingham, IL, that I never will fill a prescription there again. Management should address the issue as there are multiple Google reviewers with similar experiences at this location.

As we start a new year people on a fixed income can't afford their prescriptions. Commercials on TV act like the pharmacy is helping people get their prescriptions at the best price. My Mother lives in Oakland MD and she was told by Walgreens that it was illegal to use Goodrx for pain meds. I called Goodrx and that is an outright lie. It's up to the Pharmacist. So in my Mom's case they want her to pay 297.00 for her pain meds and they won't let her use Goodrx to get it for a third of the price. Shame on you Walgreens.

The customer service today was terrible. I called my prescription in yesterday and they said I could pick it up at 10 today, then no, I couldn't get it until 1 in the afternoon. I called to find out what was happening and they said drive right over, but not until I was ready to pay did they say that I couldn't refill it until the end of the month, which is very strange, and never happened before with any prescription.

This is the third time, a Walgreens cashier has stolen from me. The first two times I caught the overcharging theft as soon as I left the store and immediately returned to have it corrected. This time I had walked all the way home and started putting my items away when I looked at the receipt and saw the scam. I contact Walgreens via customer service chat and was disconnected and told to walk all the way back to the store despite my disability and exhaustion and it being nighttime. I was even charged for an item I did not buy and overcharged again because the cashier did something and lost the scan of my savings card.

Walgreens, Groton, CT, Long Hill Road location. Every month this Pharmacy location seems to believe they have a right to delay or withhold medications that they believe a customer shouldn't be on. Every month I get a notification saying I'm delayed for UNTRUE reasons. Because I was nice enough to authorize a partial substitute with an off-brand once due to their stock issues, now they do it all the time and sometimes the whole script, I ask them not to anymore and they say because I authorized it now my doctor has to tell them to no longer substitute it.

Staff are idiots. I keep getting emails. There is an ins. problem. I call, say there is no problem. I keep having to update cc info. They say it won't let it update wrong info. Same card and only card I use and have used with Walgreens. Ergo idiots.

I am a insulin dependent diabetic for over 55 years. I take insulin two to three times daily sometimes more on a sliding scale after running out of insulin a few days before my insurance would Supply another one during the Thanksgiving and Christmas holidays. GoodRx had a coupon at a very reduced rate at Walgreens Pharmacy. I went by to check with them and see if it was good. The pharmacy said she didn't know for sure but it should be good. I had to transfer my prescription to their store. After doing that I went in to pick the script up and it was approximately 5 times what the coupon showed it should cost or over $300. The coupon said $68.

The Walgreens at 1661 West Florida Avenue Hemet Ca 92543 is beyond RUDE, LAZY, DISRESPECTFUL, AND BEYOND DISGUSTING! I have gone to Walgreens for a while and have been on the same medication for a long time now. When I walked up to the pharmacy the tech was at the counter looked at me, did not say anything and walked away. Finally after 10 min of waiting there I hand them my prescription slip and asked how long and they said it will be at least a week before they get it in and would not see what they could do about it sooner. So when I asked them to call another Walgreens to see if they have the medication they refused to and told me to pick a pharmacy and stop bouncing.

Ever since Walgreen's took over the Rite-Aid store the pharmacy service is pathetic. Long lines in the drive-thru and inside the store. Most of the time they haven't even filled the prescription after 90 minutes like they claim. I gave them 2 days and on 2 occasions and they were still not filled. All you get is SORRY from them. Contacting corporate service is a waste of time. They never follow through on complaints. Even writing to corporate headquarters with full support documentation doesn't get a response. When you call the store number you get their customer call center. You'll wait at least 15 minutes most of the time. Your prescription won't get filled when they tell you to pick it up in 90 minutes. What a joke! I finally gave up and my family took our business elsewhere.

I don't have adequate prescription coverage. I went to Walgreens in Holly Oak (Wilmington) Delaware to fill a 90 prescription for blood pressure medication. I was told it would cost $285. I tried to use a Good RX savings card and the price jumped up to $385. I also tried using a Singlecare savings card and the price again jumped to $425. The Pharmacist said he could transfer my prescription to a different pharmacy if I would like. I went to Darley Pharmacy in Claymont DE to price check - the VERY SAME 90 day prescription is $30! How is this even possible??? The big chains are in cahoots with the pharmaceutical & insurance companies to rip off the American people. It's disgusting and Walgreens should be ashamed. People are dying every day because they cannot afford life saving medications.

The pharmacy department is so disorganized! I will definitely be switching my prescription after the first of the year. The customer service is poor because they can’t fix the issue or they don’t have someone on duty with authority. If you call you have to spend 10-15 mins going through the automated system which is frustrating. As a RN having to deal with this pharmacy from a clinic perspective is just as frustrating! Get your business organized and managed in professional business manner!

Bad selection/pricing. Can't use discount card because my beloved Rite Aid is now Walgreens. My former friendly cashiers & managers are now replaced with the rudest most inept people I have ever met. Manager can't do simple math; left store paying $6 for a $4.97 item (after 20 minutes of manager bumbling through attempted refund). Will never return.

Since our Rite Aid was bought by Walgreens in Quinton Virginia on Pocohantas Trail, they are as awful as one store can be. No matter what Dr calls in a prescription it never seems to make it there. This can be from 7 different dr's and it is never their fault. They simply do not do their job. A 2nd dr fax is always needed, every single time. They take easily 15 mins to answer the phone and drs are also saying this is reality for them as well. The lines are 3 times longer now because some moron decided to put drop offs in the same line as ringing out, now you have to wait to see if they even have the medicine you came for AFTER they attempt to fill it. If they don't you have to wait in line AGAIN to pick up the paper to go somewhere else. This is more than ridiculous.

My son has been on the same medication for 6 months and has had the same insurance. Every time I have tried to refill his prescription there has been an issue. Each and every time I have had to make numerous calls, visit the pharmacy, and wait an extended time to get his prescription! This practice is definitely not acceptable! Will be changing pharmacies effective today!

Store #9199 Falcon CO. The customer service at this pharmacy is the worst I have ever had to deal with. I am a cancer patient in treatment. For the last 3 months I have not been able to get my pain meds refilled on the day my Oncologist sends it in. For the last 3 months I have received the same exact run around from this pharmacy. I call to check the status, the recording tells me the pharmacist is reviewing the script, ok no problem. Call back a while later, same status. So I ask to speak to a pharmacist, I get the same answer. It’s too soon to fill this script. I have only had a 20 day supply filled, the pharmacist tells me I had a 30 day supply, I tell them no it was a 20 day supply. So they say hold on let me check. So I wait, they come back and, "Oh you’re right, I can have this done in an hour for you." Great!

Very incompetent staff at the Walgreens Pharmacy in Island Lake, IL. Called ahead, then came in to pick up. They pretended to never have spoken to my daughter. Then, was told to come back in 90 minutes and everything would be ready. Came back after two hours and the blonde girl said they had no record of anything. When I questioned this, the girl actually acted as if I was lying. Really? Just disgusting behavior. Management should be ashamed. Customer service must not even been taught to this group. Could not be more disgusted! Will never use this location again.

I went to Walgreens in Beaumont, CA (the only Walgreens in this city). They have the Rocher chocolates on sale. You buy one and get one half price. I got to use 2 coupons because I had 2 boxes and was told I was only able to use 1 coupon due to what it says on the coupon. Which was "one coupon per purchase". I advised him yes it says one coupon per purchase and I am purchasing 2 boxes so therefore here are 2 coupon. He said no I can only take 1 coupon because it says one per purchase. I said I should be able to use 2 coupons because there is NO LIMIT AS TO HOW MANY I CAN USE IN A TRANSACTION! He said, "Yes there is it says one coupon per purchase." I again said, "Yes I am purchasing 2." And he says again I can only use one and if I want to use the other one to do another transaction. I was like, "But wait. I wouldn't get the other one half off then."

About 2 months ago they were stocked out of one of my medications that I could not stop taking. They did nothing to secure an alternate source of supply. I was calling other Walgreens stores to see if they had it, and then calling my doctor to redirect the script. I made a total of 16 calls and ended up getting my doctor to phone the script to a compounding pharmacy that could make it, where I currently get it filled, even though they don't take insurance... I just don't trust Walgreens on that script anymore.

Long phone wait times, hang ups, incorrect refill labels and generally a don't care attitude in Pharmacy at Lebanon and Preston in Frisco, Texas. Thank god it is enrollment time and I was able to switch for 2020.

My doctor did not prescribe the flu vaccine nor do I want a flu vaccine but Walgreens is texting me my flu vaccine needs to be refilled. I called corporate. They said to call my local pharmacy because they were texting me. I called my local Walgreens and they told me I'd the only way to get out of that is to opt out of getting text messages about needing refills. This is very unethical of Walgreens. It will make people think their doctors prescribed a flu vaccine when they may not have. But of course it's a good way for Walgreens to bring in more money.

Recently I have been asked to provide my full birthdate online, may have been a controlled substance, not sure. It was a refill. I called and was told they needed to verify my identity. This practice is bad online security and it is nonsense as it is not being mailed and I am logged in supposedly to secure site wherein my identity was already verified. I will no longer use online and probably will change pharmacies.

Store is fine but Corporate spam and phone calls drove me crazy. Corporate promotions and their Walgreens site are out of control and should be taken to court! I signed up for a Walgreens Account to track my prescriptions and check NO Promotions. 6-7 promotional emails a week. 4 call to Help number. Each time "we are sorry will stop in 10 days or less". Never did!!!! Had them close the account and guess what....that night a got a promotional phone sales call. All indications of a Company going down for the count.

Since Rite Aid in our town became Walgreens we live in a nightmare. Calls, calls, calls, if you don"t answer the phone - voice messages... You do not listen it? Right!!!! Text messages one after other. You have to send some text back or make a lot of moves doesn't matter what your plans are. Tonight I have to go to work overnight but who cares? They keep calling, sending text and voice messages etc. No it even is not connected with your prescription ready but some junk that is not interesting to me at all. Now instead to be sleeping before to go to work I am, pissed, must to do calls to the pharmacy to ask them to remove my cell from reminder list, 1000 first time already. You think I didn"t do it before? You are mistaken.

I've ordered a few things through Walgreens online before with minimal issues (people at the front couldn't figure out where the packages were), but this most recent time has made me decide never to purchase anything online through them again. I recently purchased a scale for shipping purposes back on September 27th and the email said that it would take 3-7 business days to ship to the store. I waited and waited and never received a 'delivered status' email or phone call. I went in on Oct. 14th and the cashier clerk said that it was still being shipped. I checked my tracking status and it showed that it was delivered to the store but was being sent back?? So I called the Walgreens help number and spoke with someone and they said that it must have been a glitch and that I should receive it the following Monday. Never heard anything.

Customer service is non existent at this branch. Had a prescription for the little blue pills and Walgreens advised insurance would not cover and the cost would be $392 for 22 pills. I advised I would need to do more checking. Went into goodrx.com and purchased this prescription for 12.28 from CVS - a saving of over 375.00. As a side noted Walgreens was listed on goodrx.com at 135.00 - something their staff never mentioned as these greed merchants wanted 392.00. Of course I purchased and CVS and went back to Walgreens to speak to pharmacist and store manager. The manager was a nasty, lying ** woman who refused to take any responsibility and said depends where pills made and they have various contracts (of course all BS). Walgreens wants customer loyalty but they show no loyalty to the customer. Their business practices are despicable and borderline fraudulent. If you use Walgreens you cannot trust them. Used goodrx.com.

Patience and superior customer service: even with ‘difficult ‘ customers. Associates took extra time with customers who had questions. Counseled to get the best value available. Advised customers about their medications.

Scheduled a flu vaccine appt on-line. Showed up at 5:30 on time. Clinic closed and out of flu vaccine as of 4 hours earlier. Need I say more. Not sure what the point of having computers is if you don't know you are out of vaccine. Am 70 years old and need high dose vaccine. Put my age on on-line appt and found out they have been out of high dose for a day. I do have better things to do.

Walgreens at Forbes Dr Martinsburg WV has pharmacy technicians who dont like veterans and discriminate. I am over 60 yrs old veteran who has had serious injuries and have been on pain management for years. This Walgreens has some new staff in pharmacy and now won't fill my prescriptions saying they don't take out of state Doctors. I know for a fact non veterans from the same doctors office with similar medications are still getting their prescriptions filled. We are in WV Panhandle and are 25 miles close to 3 states. This has caused me hardship they are my neighbor hood Walgreens, why subject us veterans to this discrimination.

I go to the Walgreens at 10:30 this morning. The one on East Lamar Alexander in Maryville, TN. I got my items, about $20 worth and go to the register only to be told the registers are down corporate wide and no idea when they would be back up. No one told me this when I came in nor did they tell me when I was shopping. Amazed there is no plan B to accommodate customers when this happens.

Don't bother with appointments. They don't make any difference. When you get there you go to the back of the line, period. It doesn't matter how much in the future you make the appointment, you still go to the back of the line.

Walgreens bought up the RiteAid chain. Our local RiteAid continued on, as is, until recently. They closed the doors for about a week and reopened as Walgreens. RiteAid always had two pharmacists on duty, well-known to the community. They changed so many things they didn't have to. There was only one employee from the RiteAid staff - and it wasn't a pharmacist. There was less staff and only 1 pharmacist.

I have been using Walgreens for quite a while because of the convenience of the drive thru. Every month it’s a guess as to if they will have my pain meds in stock. I start getting antsy about it a week before they are due. Often I have thought perhaps I was shortchanged on the count, maybe 1-3 pills but I figured I screwed up somewhere, how? I didn’t know. The last time I got it filled, it was a new pharmacist and he called me at 4:30am to tell me the script was ready for pick up. I did notice that he put the pills in a smaller container than usual, but I just figured his choice. I’m so trusting, but I shouldn’t have been!

Last night I called the pharmacy I've used for at least a decade to refill a couple prescriptions. When I dialed the number, I was automatically routed to Walgreens Pharmacy's voicemail/automatic refill system. Thinking I'd dialed a wrong number or that the lines were crossed, I tried again, with the same result. Then I thought maybe it was a glitch with my landline, so I tried with my cell phone. Same result, twice. I then called Walgreens pharmacy number and explained my plight to the girl who answered. She transferred me to her supervisor, who confirmed that Walgreen's had bought out my pharmacy, and I could refill my prescriptions at any Walgreens pharmacy.

I have used the same prescription medication for YEARS. My local Walgreens that is a 30 minute drive never has my medication in stock! It is so very frustrating to either drive an hour to another town or wait a week!

My son has a shoulder surgery today. I was told at surgery center I had to drop off the medication prescription with him in the car. I get to the first Walgreens. Wait for over 20 minutes for the lady to say they don't have it in stock and I need to go to another location. I asked if she could check which store would have it in stock and she told me she could not give me that information over the phone. I was standing in front of her while she was holding the prescription in her hand. When I told her this she started not being able to understand English (Meanwhile she had no problem talking with other customers before me). Long story short I have now gone to 3 Walgreens with the same result.