Walgreens Pharmacy

Walgreens Pharmacy

 3.5/5 (757 reviews)

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Overall Rating3.5 out of 5
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About Walgreens Pharmacy

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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: May 26, 2023

Purchased the gift card and the very next day someone had taken the funds in a different state! The person who asked for the card is a scammer! Do not purchase this card!!!! They should take this card off the shelves!

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Verified Reviewer
Original review: May 11, 2023

The main Walgreens.com and app has contradictory information. For example some prescriptions I’ve filled as of the last month and it shows last filled January 2023. My psychiatrist calls in refills every 4 months when I see him. Some of those show no refills when I know this to not be the case. They’re all prescribed together. My endocrinologist called in 6 months of ** a month ago, app shows no refills.

It’s a mess as well as the pharmacy itself is and issues I’ve had at the stores with a pharmacist not feeling comfortable refilling something vital to my diagnosis ordered by a psychiatrist/neurologist. The next day another pharmacist called the Dr and had to have the doctor reorder it because the woman canceled it completely. Ironically I’ve been on it 4 months and the same Walgreens filled it all those months with no issue. The app, the main .com and physical locations are all a hot mess. The .com often freezes. I need more ** and since their app shows zero refills instead of 5 I guess I have to call her office. I am done with Walgreens. Moving all my prescriptions…surely I couldn’t find a worse pharmacy. Also they think nothing of letting you sit on hold for at least 30 minutes and are often very rude when they answer.

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    Verified Reviewer
    Original review: May 5, 2023

    Absolute worst pharmacy ever had to deal with in my entire life. This place is so slow. Staff don't know how to do anything. This place is pitiful. Over 10 people in line as I am typing this. Expect to wait a very long time in line.

    3 people found this review helpful
    Verified Reviewer
    Original review: April 12, 2023

    I called earlier today and put in a request for delivery. 3 hours later I called Walgreens pharmacy to find out when my prescription would be delivered and got hung up on. I called customer service who said she would notify upper management. She called pharmacy to see what was going on and disconnected me. I am very ill and this is a terrible way to treat customers especially sick ones. Something needs to be done.

    4 people found this review helpful
    Verified Reviewer
    Original review: April 12, 2023

    This is for the pharmacy only, so my Dr sent the rx in yesterday and their system/app is always messed up and you have to call to verify if your order is done yet or not. Until today the past month trying to get through on the phone is 1-2hr wait. Which is another issue in itself. So my rx sent yesterday was pending got busy and didn't stop by. Today I call and they flat out told me the other patients meds are more important than mine and that's why they were not filled yesterday! Like are you seriously telling me I'm less important than others? What kind of customer service is that.

    Amongst many issues I've had with the pharmacy I'd highly recommend going elsewhere for your meds. Especially the 13 south black horse pike Williamstown nj 08094 store! Horrible Horrible service and care there. Now I have to switch all my meds to another pharmacy. This store should be closed down and the employee re trained on how to interact with customers before being sent to another store or at least re trained and possibly kept. Go find a different pharmacy DO NOT USE WALGREENS!

    4 people found this review helpful
    Verified Reviewer
    Original review: April 11, 2023

    I have on two separate incidents have received the wrong prescription. Once they gave me the wrong Insulin and now blood thinner meds instead of blood pressure med and someone else's script. This is unacceptable.

    4 people found this review helpful
    Verified Reviewer
    Original review: April 7, 2023

    I got a package from Walgreens through Sembell LLC which does shipping and the package had bedbugs in it!!! I tracked it down and Walgreens go through Sembell which let private people do the shipping and my package had bedbugs in it!!!!

    2 people found this review helpful
    Verified Reviewer
    Original review: April 3, 2023

    Very long, long lines, they do not keep high blood pressure and insulin medication in stock, every month at the same time these medications are up for refill, but in the last 3 months, getting medication anywhere from 3-4 days late. Medications are never on time. Communication between them and the doctor, is not executed.

    3 people found this review helpful
    Verified Reviewer
    Original review: March 27, 2023

    Please BOYCOTT Walgreens. We pro-choice people are extremely disappointed in the Walgreens management for refusing to ship abortion pills to the states that have banned abortions, and EVEN those states that might ban it.

    4 people found this review helpful
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    Verified Reviewer
    Original review: March 25, 2023

    The Walgreens at 11107 Market Street Rd, Jacinto City, TX 77029 is truly the worst service every time I call or pick up my prescription. Today I called to check on my prescription which they have had for over 3 days in process according to their app. I called and spoke to a person by the name of **, who at first tells me

    ''there no prescription in their system showing up for me.'' I told her ''that's not right because I got the app notification the same day my Doctor office's had called it in, so I know for sure this Pharmacy receive the order''.

    Her tone in voice changed getting just plain rude and reposed by saying, ''Well your prescription not in, it's on back order''. I proceeded to speak to her in the same tone. ''So you are showing a prescription order for me''. Then I'm guessing her bipolar disorder kicked in and began to tell me that, ''I don't need to speak to her that way''. The last 2 minutes on the phone going back-and-forth of whom was rude first was completely childish and a waste of time. Bottom line getting any service or answers from any of the Walgreens in Houston is like pulling teeth. I'm soo tired of dealing with the pharmacy staff. I'm transferring all my prescriptions to Kroger's.

    4 people found this review helpful
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    Walgreens Pharmacy author review by ConsumerAffairs Research Team

    Walgreens Pharmacy is a widely-known provider of pharmaceutical services across North America. Walgreens’ online pharmacy is a quick, convenient way to get prescriptions refilled. Prescriptions can be delivered to a specific store and managed from anywhere with an Internet connection. Consumers can set up an account and manage their health from an online dashboard.

    • Prescription refills: Consumers can refill prescriptions online using their online account or by checking out as a guest. Guest checkouts allow for multiple prescriptions to be refilled at once with a prescription number and an email address. Consumers can also refill prescriptions via email and text message.

    • Medicare Part D: Consumers using Medicare Part D can check online for a full list of providers that use the Part D savings plans. Walgreens offers zero dollar copays on tier one, generic prescriptions on selected plans. Medicare Part D members also receive drug plan options such as personalized drug plan advice.

    • Medicare Part B: Medicare Part B is a Medicare plan that caters to diabetes customers and does not come with a prescription plan. Walgreens offers zero dollar out-of-pocket costs, 90-day prescriptions refills, 24/7 access to a pharmacist and same day availability for Medicare Part B customers.

    • Specialty pharmacy: Customers who require specialty medication for long-term treatment plans can enroll with Walgreens' specialty pharmacy. This accredited division of Walgreens Pharmacy will ensure drugs are delivered with care based on their storage requirements. The specialty pharmacy can manage customers' prescription refill schedules, help find financial assistance and explore customers' benefit options.

    • Mobile app: Consumers can manage their health from Walgreens' mobile app. They can set pill reminders, keep track of prescriptions, schedule refills and earn rewards points from their mobile device.

    • Accreditation: Walgreens specialty pharmacy is accredited by the URAC and the ACHC.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Walgreens Pharmacy Company Information

    Company Name:
    Walgreens Pharmacy
    Formerly Named: