Walgreens Pharmacy Reviews

I was in there shopping a few days ago. I went to check out. The cashier was leaning over saying "yuck". I thought maybe she had seen a spider or something. I waited. I then witnessed her putting her socks and shoes into a shopping bag putting flip flops on her feet!! She put one of her feet up on the bag stand. Continued touching her feet. During this transaction she was rude, but this is not my issue. She proceeded to TOUCH my beverages with her hands that she did not wash. Nor did she sanitize, since touching her feet. I contacted Walgreens customer service twice since this incident and have not received one reply back. This is a sanitation and safety concern. Not to mention that this company does not care to reply to its customer's concerns.

I had the worst experience at this Walgreens. Searching for Wild Adventure tickets at a discount I called and was told that they sold the tickets there. I was sold the wrong tickets instead was sold Adventure Landing Waterpark. I called to see if they could return my money. The manager would not even come out and talk to me I had to talk to a associate. I return within minutes and was rudely told that they would not return my money.

Up until today, I would have given this Walgreens 5 stars. I am a very loyal regular of this Walgreens pharmacy in which I get my medication for my ADD. Got my monthly prescription this past Monday - as I do every month. It wasn't until last night that I noticed the bottle seemed a little low. I administered a count and the bottle was exactly 30 pills short of the 60 total pills I should have been given for the month. I was shorted by half! I didn't think to count the pills when picking up because I've been going to this pharmacy for a few years now and have never had any issues. It's just become so routine for me.

Had a tech try to tell me ** is a schedule II narcotic, when it's a schedule V. Keep insisting it was. Pharmacist told me he was discontinuing my pain meds because I didn't need them. Told let me break your neck a C1, C2 level with multiple surgeries. She claimed since I could walk I didn't need. Who are these people? I been with them 3 months and they are doctors without an exam? Guess this is my fault for wanting to save time in traffic. Going back to my old pharmacy now. Wow Walgreens love your business model. "We know more than doctors and patients" expect you all to fail soon you greedy buttheads. Yeah you online check out 80 million dollar scam and your new secret plan to be doctors.

I am on pain medication due to a back injury I sustained in an accident at work. I have been on this medication now for a couple of years and am slowly weaning myself off of it at my own pace which is fine with my doctor. Walgreens has filled this prescription for me for a good year. My local Walgreens closed down. I drive to the next closest Walgreens and tell them this same story and ask that they please fill my prescription. I tell them that I have severe back pain and if I do not get my medication I will go through withdraws and can get very sick even possibly die.

My name is Pastor Rita **. I have put up with Walgreens many years but moving to Las Vegas is really bad! I attempted to fill my ** 5 mg at Walgreens. I didn't fill it immediately cause I wasn't out. They kept the script for 8 days. They did not call to say they wouldn't fill it. When I called this morning they said I did not meet the requirements of a new policy they are implementing at their store. I asked the pharmacist what if I can't fill it by tomorrow I'll be out. She very rudely and sounding like she enjoyed this said, "I guess you will go into withdrawals"!! I only take 4 medicines, ** is the only one for position. I find it appalling a pharmacist did not care at all that she was placing me at risk. As researched I found Walgreens is doing this all over the USA putting critically ill patients at high risk and leaving many in pain. I believe Walgreens needs to be boycotted!

I am a volunteer at St. Vincent de Paul. I tried phone the pharmacy and use my credit card to pay the copay for a prescription for one of our friends in need. I was told that it is Walgreens' policy not to accept phone in credit cards for prescriptions. I had to drive 30 minutes to pay the $5.35. Walgreens should come into the 21st century and accept phone credit card authorizations!!

When refilling a prescription in May 2016 at the Walgreens located at 10600 West Parmer Lane in Austin, TX 78717, I had to wait while they corrected the amount. I had motioned for the car behind to use the other lane since there were 2 at the drive-thru (the driver smiled and waved Thank you to me). The Pharmacist herself, ** , came to tell me to either pull around the building and come back through or she'd call the Cops. I was stunned. When I asked why, ** snapped at me that I couldn't hold up their business. There were no cars in sight except myself so I told her to go ahead and call the Police which I guess she decided not to do.

I am out of state on emergency care of my parent. My regular dr called in medications at this store. The store left msgs my scripts were ready. When I went to pick up 6 hours later they were not done. They then filled 3 of 5. I had to pay for those. Then wait another 30 minutes for others then pay again. When I got to my parents house two were incorrect. I had to call my pharmacist in another state. He checked to see if I could safely take the incorrect meds. He was NOT a Walgreens employee! I was not the only one to receive bad service. A little lady before me went through the same thing. The clerk said he had been there 16 hours. There was no caring, just bad behavior unless it was a cute young lady they were moved to the front of the line. I will never use this store again and don't plan on trying another one. Thank you.

Why did you changes pharmacy hours? Makes it very inconvenient to have to wait so late in the morning there. I will have to change to Walmart.

For 25 years I have been a loyal customer of Walgreens, both for myself, and my family. I am over 70 and take 8 meds per day, many of them are 2x per day. That means in a year I fill over 100 scrips with Walgreens and they profit. I am not medicare, but carry top of the line Blue Cross with full scrip coverage. I am now leaving Walgreens for other suppliers such as Sam's or Costco or CVS or whatever. Will find the best for me. But here is why. This is how they operate. They will honor a fill on the generic drug at a low price to you, but they are getting the price from the insurer that is allowed per the list. If it is a patent/proprietary drug, you pay a copay that can be substantial, and they get a payment from the insurer that is also substantial.

My complaint is with Walgreens pharmacy staff at the store in prospect Heights Illinois, on camp McDonald and route 83. The pharmacy staff has very poor customer service plus they are not honest. My medication was not filled in full. I received half of a very costly medication I paid in full for. The management refused to admit any responsibility, they showed zero respect for my feelings. Zero respect for my future cost. They offered no reasonable answer on how this could happen. Instead all responsibility was put on me. Shamefully they involved my Dr in a disrespectful way. Shamefully. They did tag my account for future medication for a error THEY made!

If you are a disabled person on pain meds or anyone on pain meds they would either not have my pain meds or tell me of I would take what they had or couldn't get the rest and wouldn't tell me when they would be in. I am 60, have a neurological disease and a cancer survivor and after being treated like a drug addict and left sick and having anxiety every month I would have to feel with them. Took my business to another drug store that wasn't fined 80 million for their greed and don't make the customer pay for their greed... Walgreens is 2 minutes away and I gladly drive 40 round trip to be treated like a human... I haven't been in a Walgreens in 3 years and will never go back.

Very unprofessional people looking down at me because I'm getting a doctor-prescribed med! Chesterfield, MI. Very rude!!!

I went to one of your stores. Got what I wanted. Generally for coupons checker knows it's on sale and gives sale price. Today they did not do it. Also said 1 coupon expired. 2nd one I didn't see where got credit. The other thing after got what I wanted and paid for it they give me a coupon to use. I find out when I get home the coupon is good for one day. Today after getting all I wanted. So all you can do is throw it away which means no savings. Unless you keep going in and out all day each time you get coupon. You know my daughter through ins has spent close to $100.000 in drugs. Yes $100.000 for the HIV drug. Maybe we should go elsewhere we would be liked for our business.

Through gross incompetence, the Cleburne Texas Walgreens filled my ** (diabetic medication) with a mix of ** and a very potent anticonvulsant medication that looked similar and which I had not been prescribed. After inadvertently taking several of the anticonvulsant pills, I had such a severe dizzy reaction, I thought I might be dying and had my son take me for medical treatment. The dizziness remained for several days after ceasing use. Upon returning the pills to the pharmacy, the Walgreens pharmacist acknowledged that the prescription had been incorrectly filled. For the emotional damage and breach of trust to me and my family, I believe Walgreens should compensate me to ensure that they take such errors more seriously.

I went to Walgreens on Pole Line Rd in Twin Falls, ID. I made an order for some hand cream, since they do not carry it in the store, but online. I ordered on a Monday, paid for it, and was told that when it arrived they would notify me that it had arrived. One week went by, and I check on the following Tuesday (6 days). The item still has not arrived, and was told to wait for the call.

I have repeatedly experienced rude and intrusive pharmacy staff conduct at my local store. I have many, many monthly Rx's that have been filled for over 10 years and never had a problem with any other drugstore until switching to Walgreens. I have done some major research online and see that I am NOT alone in my experience. They have criminalized me for 1 of my narcotic medications that I have been on for many years and NO, I'm not addicted. I have even seen an addictionologist to ensure I would never have another problem in addition to many health problems.

Today at 12:15 this afternoon I called in my prescription and I speak to a real live person not the machine. She says "your order will not be ready until 3pm". I said "ok thank you". I walk over to Walgreens to pick up my order. Its after 3 pm. The pharmacist ** tells me that I have to wait for an hour because he was alone. Then why have the phone number to call and place orders over the phone? And then you go into the pharmacy and you are told to wait another hour? So I am very upset.

Walgreens Pharmacies are understaffed. Pharmacy workers are expected to do too much. Walgreens' corporate greed endangers customers and staff. I removed all of my 92 year old parent's prescriptions from a Walgreens in Massachusetts because there was problem after problem from the automated phone service with inaccurate notifications resulting in unnecessary trips to the store and general confusion over the status of scripts.

I arrived at my local Walgreens at 5 a.m. to pick up a prescription. I sat at the drive-thru for 30 minutes while an employee work inside and ignored me. The sign posted outside states it's open 24 hours but not this morning. It is terrible customer service. The last time my prescriptions are filled at Walgreens.

Very poor quality generic drugs that do not work for conditions.

I have been using GoodRx for generic ** 12.5mg. My insurance will not pay for it. The price on GoodRx is $51.58 in March 2016 and paid only $51.58. I went to my local Walgreens where I get all 7 medications per month filled. When I went to pick up my prescription, I was told it was going to be $94.83. I questioned why was the GoodRx price was not honored. I was told by the pharmacist that they no longer accepting that plan. I emailed GoodRx to tell them that they needed to update the website because Walgreens was not a participant in the program.

I have been shopping at Walgreens for a long time, almost 8 years. The customer service, the cleanliness, the cheerful attitude of its employees always make me come back. I have put my feet at CVS just twice in 8 years because my husband's insurance assigned him to CVS but I don't like their stores. The carpet smells funny, like they have not been cleaned in ages.The people is overwhelmed and underpaid. The cashiers are there with no smile, just to collect your money and keep going. I feel The Walgreens at 13317 North Blvd tries really hard to make their customers happy. They strive for excellence. They carry new items before anyone else (like The Garnier Whole Blends). I plan on keep coming back.

I have been with Walgreens for years. I used them because we never had any issues with our prescriptions and the store was so close. About 15 months ago things started going downhill. They call, say your prescriptions was ready and it wasn't or they never call to tell you it was ready. I bought the prescription savings card for $35.00; it was great at first, all my prescriptions were on there. Now my prescription is on the current list until I go to the pharmacy to pick it up and the price is no longer the price and the terms have changed. I would love to have the old Walgreens back but it doesn't look like that is ever going to happen. Too bad for them.

I have been dealing with Walgreens for a while. My wife wanted a separation after 35 years marriage so I am staying with a friend in New Port Richey, Florida. I have been doing my prescription on Mass Ave and it was fine. I went to fill my prescription and I still have my NH license because I still own the house in NH and may get back with my wife. We are not sure yet. Why do I have to have a Florida licence to get my prescription filled in Florida. It's a picture ID. Please explain. Do all the snow birds change there for the winter?

I have been a customer of Walgreens from eight years and with my last visit I have been ripped off by Walgreens. On 2016-April-11, I visited Store #02957 1660 Winchester Blvd, Campbell, CA, 95008, for picking up **. I was told my insurance denied paying for it as I was older than 29 years of age and its price is $218.99. When I called customer service and asked for out-of-pocket pricing for it she said it's $125 and I can go back to the store, return the cream, get the refund and pay by cash for the amount of $125.

My mother contracted shingles about 3 weeks ago and her DOCTORS prescribed the shingles vaccine. I emphasize Doctors because their pharmacist refused to give her the shingles vaccine stating that their so-called training doesn't let them give the vaccine if it's been less than a year. My mother went alone and when she told me about this I was concerned. I never heard of this and found it really strange. I looked up the CDC website and it states that ANY point one could get the shingles vaccine even after an outbreak. Her first doctor instructions were to come back for the prescription vaccine once her shingles erupted and scabs started to fall.

I tried to fill a prescription for a medication designed to treat ** addiction at the Walgreens in Espanola, NM. I was told to come back in two hours, came back in six and was told that it wasn't ready. Asked why, they said the pharmacist needed to call my regular pharmacy. "Okay," I said, "that's why I gave six hours time." And asked when that could happen? Was told 24-48 hours. I was the only one in the store.

So I went into my nearest Walgreens here in Elkins Park, Yorktown in PA. On 4/07/16 I notice other Walgreens locations was having a clearance sale on toys in the city so I went to the one near me proceed to look for some toys on clearance. Found some items, filled my cart with toys went to the cashier to price check serval items, it rang up full price. So I told the cashier I thought they was on clearance for 90% off? She then said okay I will give it to you for that price. So I paid for all my items for that sale price. When home, this was around 12:17 pm and later on in the da,y I notice a bag of my stuff was missing so I called the store to see if I had left anything in cosmetic and a girl picked up. I told her about my bag with the toys and stuff then she told me to hold.

Went to Walgreens on Skokie Blvd., Skokie. I'll to fill my pain medication, 100 pain pills for the month at around 4 pm. Then went home and at 7:30 pm I counted the pills and was short 9 pills. Went back to complain to the head pharmacist. He tells me I should count them at the front counter before I left, and if I don't like it in the future I should go to another Walgreens. He was very rude! I have been going to this store for 5 yrs. This is a controlled substance and I think this is very serious. My next step is to call security at the main office and call the DEA.

I went to the pharmacy to drop off my prescription and the person helping me was very sarcastic and rude when I was giving my information... She even told me to "not be smart" after I repeat my DOB slowly because she could understand the first time I give her the information. After that, she made me wait 10 min until another girl come to help me. It happened at the Walgreens located in Coconut Creek, Florida. The people at this pharmacy were very unpleasant and they were laughing at me when I spoke with the assistant of manager. I actually know nothing will happen to this person, but at least I'm doing my part trying to expose what happened to me. I wish the other customers better luck than I had with them. :-(

The Walgreens Pharmacy in Jacksonville, Illinois took double copay from my checking account. They will not refund the money. The assistant manager totally refused. When I then told them to transfer all of our prescriptions to another pharmacy, to prove a point, their pharmacy tech showed me someone else's protected health information! We are now in contact with the person whose health information was compromised. All over a 30.00 mistake.

I dropped off a prescription at Walgreens store #5499 around noon. After waiting 15 min I was told to come back later that day because the pharmacist was too busy to fill my order. I came back that evening around 6:43pm. I was then told by the pharmacist named Chinedu ** that he didn't fill my order because I could just buy it off the shelf. I told him I just wanted to buy the one from the pharmacy that I've tried the ones from the shelf and that's why I went to the doctor.

I called the Palm Bay Road/Dairy Road Walgreens to check on a refill that I was told would be available today. My husband tried to pick it up today and was told that it wouldn't be released until tomorrow. I called to speak to the pharmacy and the technician that answered the phone was so abrupt when I inquired why the prescription wasn't released and she loudly told me that lots of folks are having the same issue and when I further inquired why there was a problem, she loudly told me that if I didn't like her answer I can go to another pharmacy chain. I have been a good customer with Walgreens for 14 years and never have I ever received such service. We moved and changed our former Walgreens Bayside, Palm Bay for this new one and the customer service at the pharmacy has been terrible.

Promised time on a prescription 8:02 pm on a medication we needed TONIGHT. I even gave them ample time over the promised time. I arrive at 8:50 and they tell me they don't have it in stock. I ask why I wasn't called before I drove up there, and the assistant said, "Well I JUST NOW gave it to the pharmacist and she said it's out of stock", as if that's an acceptable excuse. So it's fine that you didn't call to tell me because you JUST started on my script 50 minutes late??? She acted as if it wasn't their fault. I was the only one in the store, and no one in the drive up line. At 9 o'clock at night. On a Monday. Great service, Walgreens. I cannot submit a receipt obviously, because they didn't HAVE ANYTHING FOR ME TO BUY.

Walgreens on Randolph in Crown Point, Indiana. The lady in the pharmacy was very rude. She was not helpful at all. I was checking in my mother insurance that she have had since 1991 and she said that she called AARP and they stated they didn't have my mother on file. Then I asked her to let me speak with them and she went over and started talking about me to another lady. I don't need that type of service. I'm talking about the young lady with the ring in her nose. RUDE.

My complaint was the drive-thru at Walgreens Store # 11307 824 N. 3rd St. Bardstown, Kentucky, 40004. I was appalled at the customer service at their drive-thru. First, I had one vehicle in front of me at 9:10 A.M. to drop off my prescription, and when I finally did get to the window, after 10 minute wait, the guy there was so smug, repugnant in every sense of the word, slow as a turtle in spring, and looked upon me as if I was some third-rate citizen. I am 56 years old, and an American citizen as long. Not one smile from this over-paid, unrefined, arrogant receptionist.

This local Walgreens is a mess. Disorganized, poorly trained staff and dirty. People hanging out by counter chatting with front end staff. Picking up medicine three days after request and being told it was put back already. Always having to wait. Frustrating, until I took my money elsewhere.

Once upon a time, I enjoyed my consumer relationship with this company and its employees. Fair prices, good selection of products, and cordial and even cheerful face-to-face contact with the "face of the company" were the norm. I even stopped in and bought items that were priced like those in convenience stores because (wow) I could do my banking there (Chase). No more! What a dizzying decline in dependability, decency, and decorum. Employees are disinterested in the customer, disloyal to the company, and probably dead-set on departure from such a dead-end deal for them. What is going on in the corporate head shed? This company has gone from classy to competent to clueless in the space of a few months. It's nothing short of miraculous that deluded shareholders are not waking up and dumping stock with alacrity. Shades of Exxon.

On 03/05/2016 I purchased 6 colognes online and paid $143.94 through PayPal. My Order No. **. Today 03/08/2016 I received a email saying my order was canceled. I was shocked. The reason -- I missed a chance to buy this cologne from any other place. I called several places to buy this cologne but failed. Name of the cologne is Nino Cerruti Image Eau De Toilette Spray, 3.4 fl oz. I am in perfume business. As soon as I paid for the item I called my customers and said I got the cologne, and send them as soon as I got them. What can I tell my regular customers now? I never lied to my customers. How can I face them? This is a very good lesson to everybody. I asked the reason for cancellation. They never replied back to me.

My husband went into Walgreens last Friday to get his very strong pain medication refilled. The pharmacist said that he should have had at least 12 pills left. Enough to get him through the weekend and would not fill the new prescription. My husband did not take the recommended amount so in reality he should have had more than 12 pills left. So ** on the weekend. He picked up the new RX for 50 and we both counted them. He is seven (7) pills short. Count your pills, check to see that the amount on you RX bottle is circled and initialed. Ours was not.

I called the pharmacy and spent a hour waiting for someone to answer. No one ever did. When I got to the window at the drive though. The lady working has no people skills at all. Then she was able to find my medication. I told her they needed to hire some help and someone needs to answer the phone. She never even acted like I had spoken to her. Not even a "thank you". I can't remember the last time I had good service at Walgreens. Oh yes I do. It was in Oxford Mississippi. There you always receive great customer service and they treat you like they value your business. Walgreens in Texas City TX treats you like they wish you would take your business elsewhere.

Walgreens now does this stupid trick - doubles the prices, hopes you forget what they were, then puts the products "on sale" (yellow tag) by 20%. But you're still paying way more than you were before, sometimes double or triple! That's why I don't shop there anymore. Walgreens is pathetic to do this and think its own customers are dumb enough not to notice. I've noticed, you should notice, and share this with others. Much better values elsewhere.

Around February 2016, I received a medication prescription intended for my wife, but it had my daughter's name, incorrectly attached to the prescription. The name of the medication is ** (10mg capsules). Fortunately, before we mistakenly administered it to our daughter, my wife and I figured out the medication wasn't meant for her.

I went to a University Place, WA Walgreens at 27th & Bridgeport to buy a Starbucks drink, and a string cheese for a snack while waiting for a client to pick me up there. I got in line, and the cashier was very chatty with the 2 ladies ahead of me and taking much longer than what would be polite, or reasonable. Then when I handed her a $20 for my bill of $3.49 she gave me change for a $10. I said "You're short by $10 with my change". She proceeded to 'act stupid'. I could not tell if it was ineptitude, or intent that caused the situation but I really felt helpless since now she had closed the drawer and it was her word against mine. I demanded my change be made right, and the cashier called the manager. I told her I never say a more inept cashier and she said "I'm outta here for my break". The manager had as bad an attitude as the cashier, and said she now had to 'count the bill' while I had to now wait for that as if my time had no value.

Went to fill our family's scripts here in Fort Mill, SC at the pharmacy on SC160. We recently changed insurance. They told us that Walgreens no longer accepts our insurance. After driving back home, and contacting our insurance, they let us know that Walgreens in fact SHOULD accept our insurance. We took the time to transfer ALL of my families' scripts over to CVS across the street as the insurance said they are also in our network. Just talked with CVS and all the scripts are ready AND COVERED. Now you've lost not only our prescription business, but also our "while we are in the store" purchases, all because a little dark-haired girl behind the pharmacy counter, was nonchalant about her job and helping her customers. It's horrible business practice.

Last year I picked up the same medication. I pick up every month and I didn't pay attention to label on the prescription (I know I should have) and I took the entire prescription. I went to call in my refill and noticed the medication wasn't even mine. It was the same type medication but different mg and dosage. OMG I was upset with the pharmacy and myself.

This pharmacy charges copayment amount as usual but when you go back at the end of the year to get your print out for the yearly medication purchased for tax purposes they only document partial amount of what you actually paid them (if you paid $50 they document $18) and what I understand after I've talked with the pharmacist today is that I must have given someone a coupon in which I never knew you can do that if you have insurance and in return he said unless I get him a receipt or something that there is nothing he can do about it. Well I've picked up this medication once in June last year and I either paid cash or debit and I had someone pick this medication for me and I know that is what they've paid because they showed me the receipt.

Last year after taking my prescription medicine I was checking for the number to call for a refill and I noticed that the date was expired. I went to pick up my next prescription and noticed that the date was less than 4 months from expiring. I am worried that these people have been issuing expired or almost expired medicine. I spoke to the pharmacist and she tried to assure that the medicine is oK. But I wonder if this is true. Also they insist on giving you generic medicine even if the doctor ordered brand or even if you are willing to pay for the one you want.

Products are overpriced, waaaay too much. I bought an electrode machine in another store. Was so happy with it, I decided to get my mom one. This store was just near work so decided to drop by. The $25.99 machine was priced for $45.99 with a $10-less coupon but still too much. Replacement pads that are only $15.00 were being sold for $25.00. Anyway, I decided not to get it. I decided to buy a bottle of **, I was heading to the pharmacy counter which had a very long line. The line was really long, like there were 20 people in front of me.

I have been getting my prescription filled there for 9 years, and every month they would bill my insurance the $3000 a month This year I had to change my carrier and without letting me know they did not use my carrier, even though I had called my script in, no one notified me that they didn't take it until I went to pick it up and offered no help in how to get it somewhere else. They were just done with me after collecting over $30k a year for 9 years! No customer service at all... I give them 0 stars if I could, I will never step into a Walgreens again! Thanks for nothing Walgreens!

My mother uses Walgreens Pharmacy in Pikesville, MD on Reisterstown Rd. I was very shocked and elated when a walgreens employee delivered my mom's prescription. I called it in on Sunday, not thinking that it would arrive until sometime next week. This past Friday, we had a blizzard, and were left with over 2 feet of snow. My street has not been plowed yet, so I didn't expect anyone to deliver the rx. To my surprise, I received a knock on the door Tuesday, and my prescription was brought up to my house. She actually came to my street, and walked up the street to my house. She didn't have to do that, so I just wanted to let Walgreens know that I appreciate what they did, and would recommend to anyone. Thank you for your wonderful service.

We were waiting at the counter and notify two of the employees that we were waiting for passport photos. Finally a man came, but instead of asking us, he asked a white lady first and fulfill their need. Although we come first at the counter. He asked what we need and left. Tired of waiting. I left the place. I think it is faster to get it at the post office. So do not waste your time getting passport photo at Walgreens!

Feeling very ill, I visited the health clinic inside Walgreens located on Sibley Blvd., Calumet City, Illinois. I was appalled to find the store outside and inside littered and dirty before 10 a.m. on Sunday morning, January 24, 2016! The parking area was littered with uneaten food in styrofoam containers, a bag with empty liquor containers and packaging - presumably drank on the premises - which my daughter and I picked up and disposed of.

I ordered some product for my hair online on this website. They offered 2 for the price of one in comparison to other websites (including Amazon). I was very apprehensive if I would get the product to actually reach me given the poor feedback online but it was delivered within 2 days and the contents of the box was accurate. I am a very happy customer!

I ordered an item through Drugstore.com with 2-day shipping, planning to get it as a Christmas gift. It arrive 13 days later, so I returned it. I got a confirmation email that they had received the return about a week after I returned it. Then nothing. I sent an email to inquire and heard nothing back. I then called and was treated pretty rudely by the representative, being reprimanded for not having a tracking number for my return (even though I'd received an email that they had gotten it) and being told that I hadn't followed the correct procedure (even though I'd done exactly what the website had directed). It was honestly a little bizarre. It took a month and multiple inquiries to get me the refund on my return - I've no doubt that I never would have gotten it if I hadn't been persistent. I'll absolutely never be using drugstore.com again.

I am with Walgreens some years now. In the beginning I only had to wait about 15 to 20 minutes to get my prescription filled.. I am using Walgreens, it is only around the corner from where I live. I have 2 very bad knees, walking is impossible now. So I wait at Walgreens without going home and coming back. Things have changed for the worse. Some month ago I notice the workers at the pharmacy made me wait for 2 and three hours, I wondered why, they did not tell me.

I have been a customer over 20 years with Walgreen's and went to drop off a prescription inside of Walgreen's because this is supposed to be quicker service. So the first plan of action they attempted to discourage the customers with is to tell them it is going to take 45 minutes to get it ready while I wait in the store. So at the counter I asked them if I drop it off then how long will it take to come back and pick it up. And the technician told me about a hour but had a texting system that would text me once it was ready.

I have been a customer of Walgreens pharmacy for about 5 years. There were times I got completely frustrated with them and switched over to Walmart and a local pharmacy, but their app is very convenient so I kept returning. However, my last several experiences with their techs really make the app useless. The techs rely so heavily on the automated system it does not seem as though they know how to communicate and call in a timely manner when there seems to be an issue with a prescription.

Walgreens at Larkin and Ingalls in Joliet IL. Daughter is bipolar and needs her meds. Doctor faxed over new prescription and they won't fill. This is the second time in a week we have received rude snippy service. Don't go near this pharmacy. Really horrible service.

One of the worst pharmacies I have ever used in my life. They have declined rapidly the past few years we've used them and now the place isn't worth the time. Not a single one of the pharmacy techs or pharmacists has ever indicated that they give a single thought to helping customers or doing their jobs well. The best you can hope to get is the one girl who is at least polite, while the rest are surly and entirely unhelpful. They must also be chronically understaffed because they are seemingly unable to handle more than one customer every 10 minutes. Large lines will back up if more than 2 people need assistance and it's typical to have just one person servicing all of these customers, often jumping between counter and drive-thru or not doing either and just typing crap into a computer for 10 minutes while customers stand around staring at them.

I've been a customer of Walgreens store since I was a small child. I remember my parents bringing me there for prescriptions anytime I was sick and I always preferred the store even over the competitors like Eckerd's and now CVS. But now I'm really questioning what kind of service I've been getting all along and why I haven't given much consideration to other competitors. My change of heart began today, hours before I decided to sit down and write this. I needed a physical exam and wanted to use my insurance to have it done before the 1st of the year for tax purposes. I decided to give the walk in clinic a shot.

I purchased two Dunkin Donuts gift cards tonight from Walgreens on 12/22/15 at 10:30 pm. I got home to attach the gift cards to the receipts and noticed that the numbers on the back on my cards did not match the numbers on the receipts. I went back to the store and the manager Megan said there was nothing they could do to rectify this. I spent $30 and she did NOTHING to try to help me. Now I am out 2 Christmas gifts for my daughter's kindergarten teachers for the morning and $30. I have 2 Unactivated gift cards that are garbage!!! I WILL NEVER SHOP AT A WALGREENS AGAIN AND WILL DEFINITELY SPREAD THE WORD!

This store is always in shambles whenever I go there. It is not maintained well. The customer service is some of the worst I have experienced. I even get no help and attitude when there are no baskets for me to shop and I ask for a basket. The shopping baskets are being used to store merchandise by the way. If you ask for help finding an item, forget it, you are in for a rough time. And so many prices are mislabeled, that I always have to argue about price at the counter, and the clerks are too lazy to go check the price tags when I tell them it was labeled at a different price than what they are ringing me up. If they do, they are rude, take forever, and make me wait forever. They never end up honoring the labeled price, even though it's their mistake. So many items are priced incorrectly. The customer service at this store is just appalling, I only go here as a last resort at night, or on my way home from the subway, if I really need to.

I just left this store. I have been coming to this Walgreens for the past 7 years and I may not always have had the best experience, but the good definitely always outweighed the bad. Today, however, is not that day. I'm in the store browsing for stocking stuffers and have been in for a good 15 minutes or more when my 5-year-old daughter says she needs to use the restroom. I stop shopping and take her to the cashier knowing I need them to unlock the door to the restroom when the cashier tells me there's no public restrooms.

My family member use to work at Walgreens and shop there if I need anything like pictures done, toys for my son or make up as a gift for family members. I got a call from my family. A former worker who asked "why do you go everyday to Walgreens?" They said they ran into a worker who told them I go everyday!! Really? I don't go everyday. Once or twice a month to get pictures done etc. They lost my business. I have nothing to hide. So my son likes to ride his bike to the store, it's a 5 minute walk wtf!

Person who had surgery brought RX for a low dosage "controlled" medication to Walgreens Pharmacy. The past RX's had been filled at Walmart. After waiting a week for Walmart to get this Med in with no luck, they told us to try Walgreens. They had called & confirmed that Walgreens had this RX in stock. I called Walgreens to discuss that patient had a "Pain Contract" that specified Walmart as the place RX had to be filled. Pharmacist advised me that he could fill it but any violation of said contract was between patient & Doctor. This was just after 4:10 pm CST. The patient arrived at Walgreens appx 4:30 & gave RX to pharmacy clerk explaining the circumstance. Well over an hour later, he called me to say they couldn't fill the RX.

I used to shop at Walgreens often, weekly during lunch. When I would purchase beauty aids (soap, shampoo, cold meds, deodorant) I would be denied check out service at the main counter and told I have to use the beauty supply counter, which is NEVER manned when I arrive. I'm told they will "call her". Many times this takes several minutes. Once she was on lunch and I waited 6 minutes for someone to arrive when all along, the main counter is customerless and could be checking me out. I've been late return to work several times and I know this cannot be a company policy. Unsure why this happens but someone needs retraining and redirection on customer service and procedures.

I have chronic muscle spasms in my back and a herniated disc that is above my tailbone. Unfortunately I have to take ** pain medication or I cannot function at all. I went to fill my prescription at Walgreens on Saturday evening because my regular pharmacy is closed Saturday and Sunday, which I did not know. I drop off my 2 scripts and was told it would be ready in 2 hrs, 8 pm. I go back at that time and then am told to hold on, the pharmacist wants to speak to me. She comes to the window and tells me that she cannot fill the script for the pain medication or muscle relaxer without calling my doctor on Monday.

Why does everyone I speak to in the "AZ call center" have a foreign accent? BECAUSE THEY ARE NOT IN THIS COUNTRY!!! Each time I try to fill a Rx now I end up talking to someone instead of the former convenience of just using my phone and touch pad. As if it weren't annoying enough to be transferred to a "pharmacy technician" they are in a foreign country!!! So I ask them where they are located, and they all say AZ. My question is, why does everyone in their call center in AZ have a Filipino accent? I am appalled that Walgreens has employed a foreign call center to handle my personal prescription medication!!! And I am even more appalled that they make their employees lie about their location!!! AND BEYOND INSULTED THAT THEY EXPECT ME TO BELIEVE THIS LIE!!!

Today I went to pick up my granddaughter's anti-seizure medication and EVERY SINGLE TIME I ask for extra flavoring, as she is 4 years old and doesn't like the taste. The medication comes flavored but I pay for extra flavoring. EVERY TIME they tell me it is already flavored, EVERY TIME I explain why I need more. Tonight she asks me what flavor 3x but never knows what they have. I tried calling in the extra flavoring so I don't have to wait but CORPORATE POLICY says you MUST ask for extra flavoring at the window when you pick up.

On 11/16/15, I dropped off rx to be filled at store #3835 and was advised by the pharmacy tech that the meds will be ready at 5:30 pm. I received a voicemail and email advising that the meds were ready. I went to the store on 11/17/15 at 9:30pm and was advised by the tech that she couldn't fill the script because they no longer accept the insurance. I then asked why wasn't I notified and she stated she didn't know. I request the hard copy script and she had me waiting then stated that she can't locate the script. She said, "just have the new pharmacy call me." The tech was unprofessional and service is always poor there. This is unacceptable especially since my brother is mentally ill and no meds will cause him to decompensate. I'm hoping that CVS will be able to help me with no prescription.

I gave my script to them. She asked for photo ID. I said they always get it when I pick up my drug. She said, "You will NOT have to show it at that time as I will scan it now." Well they did ask and the pharmacist tried to show me the sign on the wall that says they do it twice. There was none to be found. He accused me of fighting with him before and I don't remember his face nor do I fight. Now if I am told something like you won't have to show it when you pick it up I expect that to happen. Why did I have to drag it out again. The girl was right there and said I scanned it already.

Went to this store today and grab 2 Head & Shoulder shampoo that were on sale at $2.99. But when the cashier scan them just 1 of them had that price and the other he told me that was $5.29. So he called this lady and told her to check the prices and when she got back she told me, "Yes one is $2.99 but the other is $3.29." So I answer, "It's ok, can I change it for another of the $2.99?" and she told me so rude, "Well you go get it because this sale is over and if I go get it for you you're going to have to pay it at regular price."

Wife and I went to pick up our prescriptions and after my wife was done I said "I'm next." And the technician said "You have medication also?" I said "Yes we're going to make you a lot of money here." She said very loudly so all the people in line could hear "We don't make much money off of Medical customers. Sometimes we take a loss." So I'm feeling pretty embarrassed that she was so condescending to me and I didn't feel well already. I have nine prescriptions that I get regularly from this Walgreen. I don't understand why Walgreen takes medical if they feel they don't make enough money from it and I don't understand why they would hire such an unprofessional person to help sick customers. This happened at Walgreen on Telegraph Road in the city of Santa Fe Springs. That technician initials start with K. She is very rude to people.

I have United Health Care insurance which is a complete farce. They are nothing short of thieves. However, Walgreens being connected at the hip with them told me when I went to get some test strips for my Breeze 2 that they have to be approved by UHC and then 100 strips would cost over $100.00. I actually paid that once. Now I just got an idea to check Amazon. Go figure, I found the test strips at $44.00 for 200 strips with no hoops to jump over. So Walgreens is using my deadbeat insurance company as they pay for nothing to hoodwink me into thinking I have to pay this outrageous price. What else are they screwing the public? Goodbye to Walgreens for me. I just hope this gives someone else a shot at saving their hard-earned money instead of giving it to these dishonest and greedy thieves.

Duane Reade Store on the corner of Union Turnpike & Queens Blvd. I was looking for a long distance phone card, picked up GO PHONE, approached the cashier, and asked her if this is long distance phone card, she said yes. I asked her for instructions. She said, "Read it it all there". Well, when I tried the numbers on the back of the card, I was connected with **, asking me, do I want man or woman. Took the card back to the store to see the manager. Sales clerk phone him, BUT HE REFUSED TO COME OUT AND SPEAK TO ME. Please advise. What do I do with the $10 card? I would like to return it. The store is refusing to give me credit. I paid cash!!

On 10/23, I had dropped off my daughter's prescription to our local Walgreens in Manassas, VA. I picked up the medicine and took it home and put the medicine (still in the prescription bag) into our home's medicine cabinet. On that following Monday morning, my daughter's other pill bottle had run out and it was time to start on the 30 day supply of her **. When I went to open the bottle, I noticed that the pills looked different, and also... MY name was on the bottle!

Walgreens on Perris & Alessandro has the poorest customer service ever. Everything I go, the wait time is ridiculous and if I go through the drive thru, it's never a drive thru. Once you get to the window no one ever comes or acknowledge you are there until you push the button, then they say be with you in a moment. This is everyone I go.

After 18+ years of filing my entire family's prescriptions in my hometown Walgreens, I will no longer step foot into any Walgreens anywhere ever again, regardless of the item. The pharmacist, who I have never seen before, was the most unprofessional person I have ever encountered in my entire experience with Walgreens. She proceeded to humiliate me by questioning my physician's script, and this is after I informed her that I had just spent all day moving my sister 300 miles one way. Inexcusable and one of the worst experiences ever.

A discrepancy occurred between my doctor's (Aurora) office and Walgreens regarding paper work for a prescription which started on 10/23 thru 10/31/2015 and was not resolved. According to my doctor's office they sent the correct forms which Walgreens stated were incorrect. By the 10/31 Walgreens said they had the right form but it could not be submitted to Medicare because it was closed. During this 9 day period you would think someone would have followed through and made sure this was the correct form and sent to Medicare before this office closed.

There is a particular pharmacist at my local Walgreens in Hendersonville that always gives me a hard time with my prescriptions. Other friends of mine have complained about the same pharmacist on multiple occasions. He refused to refill my prescription so I complained about him to the store. I have never had a problem with any other pharmacist in the decades I've been going to Walgreens.

Some months back I took a new 6 month script that the Dr. wanted me to take. This was in Walgreens in Cushing Okla. First fill was shorted 50 pills, when I took it back OF course they said the counted twice... But finally after having to stand there and argue with their help the pharmacist double checked and found they had errored. OK for 2 months, the 4th monthly refill of a 6 month refill, eras time. But Walgreen said I didn't have any refills left, I had filled 3 times, from a 6 time prescription, then it was I couldn't refill because I hadn't filled all the 6 quick enough. Crazy. OK so I went and got a new script, which of course my Dr. wanted to know why back before the 6. Walgreen rule??

The Corner of Unhealthy has become the likely slogan for Walgreens. I have been a client of the Walgreens/Pharmacy located at 101 E. Lakemead Parkway in Henderson Nevada, for many years. I feel like I have suffered every year that I have been with them. Like many, I too am a creature of habit. I like consistency, knowing the employees, and knowing what I can expect. This pharmacy has placed me in unhealthy precarious positions many times. Please do not get me wrong. The manager of the pharmacy is named Jamie, and she is a lovely soul. Mike is another pharmacist that has been great. Anyhow, Jamie has been very helpful. However, when she is out, things GO WRONG AND QUICK. I have lost count of the times that I have had to go without my medication because of another pharmacists misinformation, or incompetence, and egotistical, bad arbitrary decision making.

So I went in to fill my prescription at Rice Lake, WI Walgreens. Number 1 not enough employees working back that to keep up with the line of people. Dropped off my prescription and they asked when will I be back. Told them 30 min. Went back 35 min later - got told they didn't even start on my prescription because they ran it thru insurance which I told them before I was self pay. Said to come back in 15 min later. So I did.

I have been filing my local RX's via Walgreens when I do not have to use the other terrible company. I use them mainly because they are 24 hrs and I can go before and after work. When you drop off an RX they take at least an hr to fill it, and they are rude. Why does it take over an hr to fill an RX. When I go during somewhat busy hours, the line circles the store, and I think they move slower. I have called the manager, and filed out each survey and it gets worse. I don't understand. The cashiers are unfriendly, the store is not that clean, and the people handling the drugs have no clue. Be warned, 24-hr service is nice, but not when you have to wait hrs to fill prescriptions or stand in a long line. They also can't seem to keep their computers together, it NEVER works.

I don't know if this matter or not but the pharmacy orders out for food almost everyday, big dinners and stuff to drink. I don't know if this is allowed or not. I didn't think that Walgreens would allow for them (employees of the pharmacy) to eat in the pharmacy. Every time that I go for a prescription to be filled someone is delivering food into the pharmacy window in the pharmacy.

I have been going to the Walgreens located at 127th and Ashland for my daughter's seizure medicine for over a year now and every month they are out of her medication and it appears that the pharmacist does not care therefore, I have to drive 2-3 miles further for her medication. Today I called 115th and Halsted to see if they had the chicken pox vaccination and the tech told me yes so I drive all the way there and the pharmacist tell me they do not have it, he has to order it. He also tell me to wait a few seconds he will call around and we waited and after 20 minutes we left. They are always short staff, never have the medication and the tech have no clue how to find information in the system or they are just too lazy. That was my last time By Walgreens.

I ordered the Sundown Natural Products, Buy 2 Get 1 Free. I checked the box and ordered. This morning they shipped 2. I called and after speaking to Chris (supervisor), it was explained to me that you have to add all 3 to the shopping cart and then it will credit 1 back to you and only charge you for 2. I had ordered 2 and checked the box, but it doesn't work that way. Chris was very helpful and refunded 100% of my money for both bottles and explained if I wanted to order more, just add 3 to the cart and check the box. Excellent customer service. Chris went way above and beyond what was necessary to keep me happy. Thanks to Drugstore.com and Chris.

The last four times I have attempted to refill prescriptions with Walgreens, I have been quoted inconsistently at prices up to 4 times higher than they should have been. For the same prescription each month (that should only cost $20.00) they've tried to charge me $100, $82, $70, and $32. They are NEVER consistent and it takes me 4-5 trips to the pharmacy EVERY single month just to get them to sell it at the correct price. Today, on my fourth trip this week attempting to get my prescription, they suggested that I just buy it at the cash price and apply for reimbursement later. I switched pharmacies today and I will NEVER go back to Walgreens. For anyone else that has experienced this, I suggest we take our business elsewhere.

I am disabled and can not walk very far. I called the store to have someone get my pads and bring them to the front, for me. They passed the phone around and laughed. When I called back, they just put me on hold. I called again later and they told me the manager had left. No names are given and sounded like a bunch of kids.

First and foremost I would like to say "Thank you" to those who have had stressful and demeaning experiences at Walgreens and have written about their encounters! I thought I was the only person dealing with this company's incompetence. They treat you like a criminal when you have legitimate scripts for medicines such as anti-anxiety and pain medication. Whom do these pharmacists think they are? They have God complexes and purposely delay giving people their medications.

Before I left the Main Street location, Mitch, the pharmacist, checked on a prior insurance problem for me and gave me specific information as to how the billing error could be resolved. He was very busy, yet took the time with the Walgreen's filing problem. Several days later the error in processing was resolved over the phone via Walgreen's internet service by a very professional representative (hold time was 8 minutes!).

It appears that Drugstore.com is a scam. Their website shows tons of products, often at good prices. The problem is that they take your order, charge your credit card, and DO NOT DELIVER! I've called multiple times and they will not respond. STAY AWAY FROM THIS COMPANY.

Walgreens in Gilbert, Arizona. The WORST! Clueless cashiers that don't notice people cutting in line. Excruciatingly slow at checkout, where customers haggle over coupons and rain checks while others wanting to complete their purchases are made to wait. Walgreens is the most pitiful excuse for a business and they also have super inflated prescription prices. Twenty five dollars for a prescription that I can get for 4 dollars at Walmart or Kroger? Losers. A total waste of time! From now on, I will shop your competitors. Please do us all a favor and close, seriously... There is NOTHING good about this store.

Since Walgreens is 5 minutes away, and I had met my insurance deductible I transferred my scripts from Costco. What a mistake!!! Walgreens price on Amlodipine-Benazepril was $233.89 for 90. Bupropion XL was $329.89. I came home and called Costco to check their prices and I was more than shocked!! Amlodipine-Benaz was $22.00 for 90. Bupropion XL $77.39!! Had I gone to Costco I would have saved $464.39!!! That is sickening. I WILL NEVER GO BACK TO WALGREENS. Tell everyone you know!

Walgreen's balance financial prepaid Master Card. For hotel charges, there is an additional 20% charge by Walgreens. Getting those charges released requires the merchant to fax a letter to Walgreens or you can wait up to 30/days. If you travel for work at your own expense, it is an expensive and inconvenient card option.

I have an anxiety disorder and I haven't been able to sleep the last month due to an event taking place. I saw my primary caregiver, whom I've been seeing for over 10 years. She prescribes Ativan(?), sends it via fax. After the appointment I run some other errands and I make it back by 8pm - 3 hours after my doctor called it in. First of all, neither prescriptions called in were filled yet and 2, they had to 'contact my doctor because there was a problem with my prescription'. Then, they tell me they attempted to call my doctor but because it was after 5, nobody answered the phone. Duh. So at 8pm, I end up calling another pharmacy nearby asking them to please transfer my script because I needed it to sleep! The other store who's always filled any prescription fax order was unable to fill this particular one because Walgreens had a problem with it.

Let me start off by stating that this is not a review of Walgreens' "neighborhood" pharmacies. It is directed towards their "Online Pharmacy" which has to be and is the most colossally incompetent organization on the planet. How in the world did Walgreens get the authorization to offer online services when they can't find anyone with an IQ over 30 to work for them? They are by far the most inflexible, pre-programmed, unmotivated individuals I've ever dealt with. They make K-Mart look like NASA. Imagine an organization that supplies medications of all types and has absolutely NO clue how to work with their customers, insurance companies, doctors, etc etc. They set their own rules and expect everyone to follow them.

I use contacts that have a special prescription and cost $130 a box. I received a coupon for 25% off from Walgreens online contacts ordering service and was able to get them for around $90 a box. I ordered 4 boxes total before I used up the contacts from my vision center. The first time I opened and put the contacts from Walgreens in, I could not see anything with them on, I could see better without them. I opened all the boxes and tried a pair from each box hoping it was a bad one in the box and the rest would be good. They were not, they were all bad. I wrote a note to Walgreens explaining what happened and put the contacts I didn't open in the return envelope with the note. I did not hear anything from them for several months.

Went in to buy a wart removal kit and noticed it was on sale (didn't have my glasses to read the small print). When I go to check out the cashier asks "do you have a rewards card?" I ask "why do I need it?" He replies "to get the sale price" so we look it up and sure enough I already have a card. He rings it up and I leave but the total sounds high so I pull over and look at my receipt and sure enough I didn't get the sale price. I turn around and go back in to complain and get informed I need a coupon to get the sale price. I don't have time to fool with this stupid stuff so I returned it all and went to Walmart and bought it cheaper without any coupons. I know Walgreens prices are high but to print a sale price and put "need coupon" in small print is just wrong!! Mark it down.. I will never return to Walgreens!!

8-17-15, I went to Walgreens in Bellingham WA at Guide Meridian and Bakerview Rd. I was getting a prescription for my 90 year old mother of liquid ** . The pharmacist gave me 2 bottles of mixed medication and one bottle of powder and a small bottle of water to mix with the powder, because he said the medication would expire before I needed the third one. Six days later (Saturday) we realized we were going through the medication too fast to last the prescribed 15 days. We were 1/2 way through the 2nd bottle on day 6. When I started checking the bottles, I noticed that the doctor had instructed that 67 ml of water should be mixed with each bottle. The bottle of water they had given me had only 33 ml of water in it. Doing some rough math, I determined that each of the bottles had only had 33 ml of water put in them.

This is the Lake Oswego Oregon location. Had the doctor order a prescription refill in the morning. At 5:30 after work I go to pick up the prescription and they tell me they don't have anything for me. The guy tells me they haven't checked their voicemail all day so it might be there and I should in another hour. After making multiple calls I find out their electronic system has been down for 5 days, so they don't get anything. How a business let that happen for that long is beyond me. I had to get the after hour doctor (wasn't easy) to call and actually talk to the pharmacist and finally got my prescription by 9 PM. Will definitely be looking for another pharmacy!

I went to the pharmacy for a prescription of ** for a month--30 pills. When I got home my boyfriend started putting them into my pill box and realized that I was 10 short. He called the pharmacy and the person answering sounded very nervous and asked us to come in immediately to get the remaining 10.

WHAT IS WRONG WITH THE WALGREENS COMPANY??? I AM DISGUSTED WITH YOUR COMPANY & HERE IS THE REASON WHY… Last year Walgreens Infusion Service deliver IV equipment and medicine, so I could take my antibiotics. So when they sent me a statement I set up monthly payments of $30 that were paid through our online banking account. After two statements the statements stopped coming. I've been in the hospital, so my wife didn't know to stop the automatic payments. When I got home I realized we had not had a statement in a year. The payments went to: Walgreens Infusion Service, 2765 Paysphere Circle, Chicago, IL 60674… Account # **.

I was ready to drop quite a bit of money at drugstore.com because they seem to carry a lot of products I haven't been able to find elsewhere. But when I went there my computer almost immediately became unusable because of whatever crap they were trying to upload. This happened several times, and every time I navigated away my computer would work, and when I went back to drugstore.com my computer would almost immediately freeze. I was very disappointed, but now that I have read reviews I realize I probably dodged a bullet in any number of ways. Good riddance to drugstore.com.

WORST EXPERIENCE EVER! Location: 1910 W Braker Ln Austin, TX 78758. So I seriously just had the worst embarrassing experience at Walgreens. As you guys know I love makeup and I'm starting to do tutorials so I try out new things. Sometimes it work sometimes it doesn't which is why I love to shop at Walgreens. So I went in to return some items that didn't work and for us oily dark skin girls you get more bad than good. So I start pulling out the products. The cashier tells me “Umm hold on let me go speak to my manager cause our policies change all the time.” I didn't think anything of it. Sometimes if it’s over a certain amount they want to put it as a store credit. I thought maybe that's what she was talking about. Well the manager ** says that "We have some concerned about frequency of your returns" and advised that that don't get credit for the products which I have no idea what that means.

I have had a rough time recovering from complications after labor. I have been on ** and went to fill a script. I was told this med has to be picked up in six days at the earliest. Yet I got 40 on August 28th. 2 every 4 hours. That's 12 a day MAX. If I took two every four hrs they wouldn't even last 6 days from now let alone 4 days ago. So do I wait or go somewhere else?

I am a doctor. I am a MD. 30 years MD, University of ILLINOIS grad. I got home from my clinic at 5:00 pm and had message from a patient on my service that she had a UTI that had started up. She gets about 3 or 4 of these a year so I know she knows when they are coming. I phoned in a prescription to the Walgreens store #6762 on 11833 S. Western Ave, Chicago. I left the prescription for an antibiotic on their prescriber voicemail and my number. 3 hours later the patient called me and said Walgreens pharmacy had told her they didn't have the prescription. I called the Walgreens and asked to speak to the pharmacist (it’s now 8 pm and they close at 10 pm). A young woman answered and I told her what had happened and said please hold. I held for 20 minutes with intermittent ringing that was picked up and then put back on hold.

I went to Duane Reade for the first time ever in nyc. First was at 1150 avenue of the Americas and the second was at the 4 E 42st. The first one was so rude. He was young but very slow to begin with. He talked and took his times "serving" the customers as he enjoyed biting his lips and peeling of its skin with his fingers despite the long queue. I simply asked the cashier if he was gonna put my things to the plastic bags and he answered me rudely, "are YOU gonna put those in the bags?" and said that 3x with a rude expression and tone. That was nothing though compared to my second visit.

August 23, Store #11147 Providence RI. Employees of this store need to be trained to give good customer service, third time I have problems on that store, I asked for a manager, but manager didn't do anything to get that employee's attention.

I had a major outpatient surgery today. The doctor prescribed a narcotic that could not be called in and required hand delivery and pickup. I dropped the prescription off and the guy told me 45 minute wait. I returned an hour and 15 minutes later and the guy said it wasn't done and I needed to wait another 15-30 minutes. I am in severe pain and all the guy would say is "we had 50-60 prescriptions in front of you, you need to wait." Most awful customer service I've ever received. I will never return to Walgreens.

There is a 24 hour pharmacy about a minute's drive from my home, which I have been using for about a year. I switched to them from Costco, only for the fact that they are 24hr, and works with my work schedule. I love the Costco in Lakewood, CA. The staff there is amazing and has been for the last 5 years of my life but their hours did not work with my work schedule.

I live in Palmdale, CA, in the East side. And for a unknown reason all the pharmacies out here don't have my father's medications. I have to go to different pharmacies to fill his meds and sometimes he has had to wait for over 3-5 days to fill his medication. I could not believe how this pharmacist treated me. They made me feel like a drug addict. This medication is not for me. And I know his doctor would not give him more medication than he needs. They told me, "You should not pharmacy-hop." I would not pharmacy hop if the pharmacies had all the medications. And I think I have the right to go where it's cheaper for my father.

I bought a Walgreens' brand box of two pregnancy tests. Both test died before I could get the results. The instructions in the box said to call a certain number if they didn't work. I did. They said they would mail new ones to me. 1 week later I try the number back again and I was on hold for 20 min. I called Walgreens and they said they have no idea who this company was or that the instructions tell them to call anyone else but them. Because I did not call them I am screwed out of my money. No one will help me.

I just found a $167.09 charge on my bank account for something from Drugstore.com and like other reviews I've read I have never even heard of these fools. I certainly didn't buy anything from them. Just like the other reviews I called them to sort it out and ** the screw up who works there scamming people asked me for my CC info. I told ** to piss off. Hopefully my bank can stop the charge from going through. With all of these people reporting the same issue and having experienced the same scam pattern there must be enough red flags to warrant some kind of investigation. ** and all of the other nitwits at Drugstore.com need to be shut down. If I lived in Seattle I'd drive to 411 108th Ave NE, Suite 1600, Bellevue, WA 98004, kick their front door in, and take 167.09 straight out of **'s ass.

I buy in many stores. WALGREENS and Duane Reade - same company - the different prices between Manhattan and Queens or Brooklyn is around $1 more. CVS and Rite Aid same prices - Queens, Brooklyn and Manhattan. And still my points I have 10000 but never I can used because I used many stores. 1 store 4000, other just only 50 points. Every store is different points. Never I have my points. Like CVS every store I used they keep my points. Walgreens is expensive and liars. I complain many times. WALGREENS just only said I don't have points.

I have used the Walgreens pharmacy on Cornell in Hillsboro Oregon for over 2 years. Today I discovered I was running out of a prescription of ** which is a prescription drug for arrhythmias with no special restrictions. Walgreens refused to advance me a 1 or 2 day supply of the drug while they are waiting to get in contact with my doctor. It's a drug that according to Walgreens records I have been taking for a long time (years). So I have to skip taking the drug, which is of course dangerous to my heart. Other pharmacies are more flexible. We are talking about a minuscule advance with possible dangerous implications for my health.

I filled a prescription at Walgreens and found yet another price hike since my last prescription. A friend told me to check Costco's prices, so I did. Walgreens was 60.00 and Costco's price for the same thing, same amount, was 26.14, and that was cash price. To me that is stealing. Shame on you Walgreens - taking advantage of people on Medicare.

I bought a printer using a gift card that I had when I returned something without a receipt. The printer was missing an ink cartridge. During the time which was only 3 days from the time I had bought it the printer had gone on sale for half the price I had paid for it. I feel I should have been reimbursed for the printer and given the new one at the sale price.

Discrimination and belittled by management for using coupons. I literally had to call customer service to have them tell the manager I'm allowed to use the coupons on the app they are manufactured through Walgreens. Cashier and manager verbally belittled me and my daughter in store. Manager Tamika in Collierville Tn then told cashier to void my whole transaction and help the customer behind me bc she did not know how to do transaction with clip coupon on the phone. Cashier was rude, became combative and starts talking loud shouting "look, you mad at wrong person. I ain't did nothing to you". Manager Tamika proceeds afterwards looking at another Tamekah in the store saying "so it's all for this lil 25 cent coupon you want", then she laughs.

I just received the worst treat from a Walgreens store here at Forest Park Il. I grabbed 2 items marked at 2 for 4 and when the attendant asked me for my Walgreens card I said "I don't have it with me." I was ready to put my phone in the machine when she just charged me the full price (6 dollars) without give me any chance. I asked her why and she angrily told me: "I ask you for your card! And you said you don't have it!" I just said thanks and walked away for never come back.

I recently visited Walgreens for a physical and came in with the Missouri state form and the nurse practitioner decided to fill out the Walgreens form which was not accepted for high school cheerleading. After taking it to the Walgreens to see if they can correct the form and fill out the form that originally was brought with me, the nurse practitioner said rudely that there's going to be a $15.00 charge. I responded with the fact that I had previously paid $60.00 and it was the nurse practitioner who made the mistake. I asked to speak to the supervisor.

Why did the Asian girl not fill my meds and told me it was too much trouble. She lied to me and gave me and my doctor's office the runaround. My doctor's office was told stories like I was going all over getting pills when I do not even have a car. She or someone told them I could not get my meds filled at any Walgreens when I had been getting them filled at another one. Wal-mart screwed up my prescription and did not have the meds for I don't know how long and they sent me to La Marque and they would not fill them. My doctor's office called into the other pharmacy finding out they lied to me and did not know when my meds would be filled, I have had trouble with pharmacies being out of the two meds I have been taking regular for a long time, so I have had to go to someone that had my meds. I even called my insurance company and told them all the problems I was having.

I ordered two comfy cones for my puppy from this company. I was unsure which size to get her and thought I'd send the one back that doesn't fit. After trying the medium on her, it was too small and since the product was opened the company wouldn't refund me for the smaller one. Horrible customer service and return policy. Will not ever purchase from this site again.

I was purchasing goods and used my check. The system didn't recognize the routing number once it was swiped into the Walgreen's check processing mechanism. I was told by sales clerk and manager there was "nothing" they could do and coldly went to the next customer. In my own I called Walgreen's customer service who gave me the check processing center for Walgreen's who confirmed there was nothing wrong with my account that they clearly identified. I returned to the same Walgreen's at Pico/Robertson in Los Angeles and they denied me again and were disrespectful to me and made me to feel as if they were going to call the police even after providing the number to their own check processing company. I was offended and I am considering never returning to Walgreen's.

So I went on Drugstore.com to order 3 items. First off I wanna say how impressed I was that a mascara only costing $1.95 had such good quality! So I bought all three items because I had been browsing their site for a couple of days by now and finally placed the order. Well I was INCREDIBLY impressed because two hours later I went to check on the status of my order and they already provided me with a tracking number! In 2 hours! Seeing this really made me confident in my order. The only complaints I have is that I had to pay $5.99 for shipping but it was worth it because it came so fast. I paid for standard shipping and it still came in 2 days. Also I was wondering why they charged me sales tax since they don't have any locations in California. Other than that, I'm SUPER satisfied with my order!

Ordered 8 bottles of natural cleaner 2 weeks ago. First, they sent it to the wrong address (address didn't exist), then I had to reroute it for them to my po box. When I opened the box, there were only TWO, not EIGHT bottles inside. Customer service was non-apologetic, making it sound like he was doing me a favor shipping me out 6 replacement bottles "free of charge." (Yeah, you'd better, wth?) and giving me a $10 coupon I'll never use because the service is SO BAD. I wonder how long and when/if I'll get the next shipment. What a terrible company.

I feel as though I have been discriminated against since the pharmacist, ** at the Walgreens at 20 Telegraph Rd. would not fill my RX. I was told that he needed to VERIFY THAT MY SCRIPT WAS LEGITIMATE!! I understand that it's a controlled substance from TX however, the address on the script & license match, I have been getting this medication from Walgreens for numerous of years in both states WHICH IS IN THEIR SYSTEM! Additionally, I was just in the state of MI in March of this year & had a controlled substance filled at THE SAME LOCATION WITH NO PROBLEM!! So this medication that I need daily is at the discretion of the pharmacist and WALGREENS CORPORATION HAS NOTHING IN WRITING about policies, procedures for customers. I urge all patients to be made aware that NOTHING IS STANDARD ACROSS THE RX CHAIN & the corporation allows the pharmacist to operate the store.

I tried to use a manufacturer coupon at the Duane Reade store located at 1888 Westchester Ave, Bronx NY. As I went to make my purchase the cashier advised printed coupons are not accepted due to fraudulent reasons. I asked for a manager and he advised it was company policy. I went online for the company policy For coupons. As per the policy "all coupons are welcomed especially printed coupons!!" They were rude and not welcoming! I will be going to CVS for now on.

I was totally screwed up, Walgreens 107 McDowell close to I-10. I wait, drive through and my prescription promise time two hours and I was to go pick up. After two hour 20 min plus wait, I drive through 8 min. When my turn come the lady on window, she say to me, "Your prescription not ready, you can come inside and wait." She is so rude, bad behavior.

My husband and I went for our flu shot in October 14, 2014. Walgreens took our medicare numbers (they said they didn't need our insurance supplement numbers which surprised us). A bill for $39.99 dated April 20, 2015 was the first bill we received - but just for my husband (William). After we made calls to Walgreens and gave them insurance/medicare numbers again, we keep getting bills in May and June (they also stated that my insurance wasn't billed either but I never received a bill; however I gave them my insurance information also). I called Walgreens on 4/11/15, 6/2/15, and 7/7/15; and, each time gave them insurance information.

I've been with Walgreens for nine years now. And yes I'm looking for another job but getting one here is not easy. Moving here from Texas to Washington I thought was a good move but it's not. My hours were cut from forty to 32-34 a week. I make barely over $1000.00 a month. A $7000.00 cut on my tax return. That I can prove. How can a person live on that? They can't. If it wasn't for my son I'd be out on the street. One thing about managers at Walgreens they have their pets. They get away with not doing their work and if you say anything they always have an excuse why it wasn't done so I don't say anything anymore because it does no good.

I dropped off a prescription for a higher dose of ** than I am currently taking. I told the pharmacist I understood that my insurance would not pay as I currently still have the lower dose, and I would have to pay out of pocket. I was told come back in two hours. When I went back two hours later, they told me they could not fill the script without talking to my doctor. Well, I dropped off the prescription while my doctor was still at his office. So, no new prescription for me. I understand that they may need to contact my doctor, but they should have told me that before I left, when my doctor was still available to verify.

I received my order today from Drugstore.com and I had ordered 4 nail polish products and 3 eye shadows. I could smell the box before I opened it and it was toxic. Well, whoever packed it just threw the polishes in with the eye shadows and one of them broke with all the rattling in the shipping. They should have been more padded or something. I called D.S.COM and the girl that answered the phoned was snippy with me and proceeded to ask for a credit card number so she could send me a new bottle at no charge. I use Paypal because it is safer and by her own admission she told me that she needed a C.C. number just to send me the product because she can't get into my Paypal account. Well, thank heavens! Just read the other comments made by people on this site. I cancelled and she is crediting my Paypal account. I wouldn't use them again or recommend them.

Becky **, the Pharmacy Manager, is rude and unprofessional. I am 61 and will not tolerate anyone speaking to me or my wife the way Becky ** speaks to us! My wife takes two pain medications for chronic pain associated with Post Polio. Becky ** threatened that if we didn't have all of our medications, about six different medications, she would not fill any our medications prescribed to treat other medical problems not associated with pain. She has been rude to us so many times. I filed one complaint and nothing has changed. Another problem with Walgreens is they do not always have medications in stock or only enough for a partial prescription. The Walgreens stores at Main and Flood streets and 12th avenue and Alameda have poor customer service making customers wait in line. Both pharmacies are poorly managed and the techs are not well trained.

Last Sunday, I picked up a rx from my doctor's office. It had been waiting to be picked up since 7-17-15 but I was unable to pick up due to illness. I dropped the rx off at 4pm and pharmacy closes at 6pm. Brandi, the pharmacist, promptly called me after I left and advised I was trying to fill my rx ONE DAY too soon. Actually, I thought it was 2-3 days early and explained I have gastroparesis and have been vomiting my medications. I explained this happened a couple of times but I saw the whole pill so I took meds again. This is NOT something I should have had to explain to the pharmacist!

I have been a Walgreens customer for the last 10 years and for the past 3 years have been using their pharmacy. I have asked multiple times if I have rx insurance and every time was told no. Recently I found out that I do have coverage, just not one they accept. I understand they are a business but I have been going to these people consistently before my son was born and the 18 months since he's been born. We know each other and see each other consistently. And every time they ask if I have rx coverage to and I ask them to look and they tell me no.

This is by far the worst pharmacy in the rogue valley. Their lack of friendliness and compassion shows thru each employee that works there, specially Andrew, he is by far the worst and is out to ruin you. He will not keep any of your personal information confidential and will tell anyone he can. So please please stay away from this pharmacy at all cost.

Wrong medication, generic **, substituted for prescription pain medication. Had no idea until after I took it and it seemed not to work... thought my back pain was way too intense for anything to help. My husband found the mistake after he saw it looked different from his pain medication and he pill identified it. I had already thrown away my bottle, but will not use this pharmacy again.

I am a senior citizen who travels alone twice a year from Florida to New Hampshire and I use a TracFone for emergencies and to keep in touch with family. This year, I accidentally dropped my phone on a tile floor and destroyed it the night before leaving Florida. I rushed to Walgreens at 9:30p.m., bought a new TracFone, charged it for 3 hours and then had my minutes transferred to the new phone. Unfortunately, I didn't try the phone until the following night when I stopped in No. Carolina. I could not receive incoming calls and the only way to disconnect an outgoing call was to remove the back of the phone and take out the battery. When I got to NH, I immediately called TracFone and LG.

We placed an order June 29. Drugstore.com "tracking" showed "order completed" when they turned it over to LaserShip. I had to call to D.com to find this out. When the delivery date passed I called LaserShip and found the package coming from NJ to MA was in FLORIDA! Then I got the following from LaserShip: Thank you for your tracking inquiry. I apologize but your package has arrived to the wrong LaserShip facility. We are currently forwarding the package to the correct facility for delivery and expect the package to be delivered no later than 7.8.15. Please let us know if there is anything further we can do to assist.

They keep putting prescriptions on auto refill and I never signed up for that. I hate it. I have gone to Walgreens for 35 years. Never before has this happened until 3 months ago. Also recently have not had my medicine. Never happened until 6 months ago. The people in the pharmacy are great people. No complaints about them. If this continues I will switch to CVS.

I called the pharmacy on Buffalo Speedway on Thursday around maybe 2:00 p.m. to order ** Cream. The pharmacist on-duty informed they would not have it until Monday - that was fine but then I asked did she think another store might have it...she replied she did not know. Not one time did she offer to call another store for me so I had to ask her if she could call the location down the street. She said she would call and call me back. I have not received a call yet, the call was very unprofessional. I have been with Walgreens Pharmacy for a while, this is the first time I wanted to go to CVS... But tomorrow I will call the other location - something that I feel should have been taken care of for me like always...very disappointed.

Wasn't advised they were out of my medication and they could only give me a few days supply when I handed them the prescription. When I picked it up, they took my 10$ copay and told me my medicine would be in within 3 days. It didn't come in for a week and I was out of my medication for 4 days. Then when I picked up the remaining amount I was owed, they tried to charge me a second copay! They should advise the consumer they can't fill the prescription before they accept it and before they take your copay and bill your insurance company. They have lost my business and I went back to Walmart Pharmacy.

I had after 15 years a scam on me and other clients at the local pharmacy in Winchester, Tn. I needed to change my pharmacy. Thought I could trust a Walgreens pharmacy. I was wrong and humiliated in the process!!! I am 63 years old, had an awesome life training and showing horses as well as being an all out tomboy. I have numerous bone problems and agoraphobia with severe aggressive anxiety attacks. Long story short... Took my script in for **. The older man pharmacist looked at it then at me, and said, "We refuse to fill this script and I cannot believe your doctor prescribed this to you!!!" I've been on these meds for 30 plus years. What the hell... It is not his right to determine what meds I should be on nor question my rx scripts.

On several occasions the Walgreens at Idaho and Apache Trail in Apache Junction AZ has sent a fax requesting approval to fill a prescription to doctors that I've never had contact with. Of course these doctors can't approve a prescription for someone who is not their patient. This has occurred at least three times over the past couple of years. While things eventually get resolved it is very frustrating to have the pharmacy tech insist that the doctor that they sent the fax to was on the prescription. It makes me wonder how many times this happen through out their system. Where do they dig up these phantom doctors? Other than that they are ok but we are considering moving to CVS.

I placed an order on a Monday and received my items right the next day! The items purchased were comparable to any other store and I received free shipping so not only did I save time having to browse aisles/search for exactly what I'm looking for only to be disappointed that the store(s) don't carry the item(s) but I also saved money in gas to get to the place!!! Will definitely be using them in the future!

I had my prescription for ** patches filled at Walgreens on 06/27/15. Today 07/01/15 I noticed the patches the pharmacy dispensed to me are expired! They expired 05/15. These patches are a very strong pain medicine. Each prescription comes with sheets & labels explaining how to apply the patches along with warnings & safety information. After an Internet research on expired ** Patches I have learned that expired patches could possibly release not enough or too much of the medication. I understand that pharmacists must go through checklists while dispensing prescriptions. How can an expired expiration date slip through that checklist?

Last 4 months of getting meds refilled has been a joke. By time I get home they call and say to come back that they messed up! The text confirmation they have sucks! Best of luck to those who use them. Smiths is better!!!

Tonight I went into Walgreens as I have for 20 years to fill my pain medication with a new prescription from my primary care physician and I was told that they were out of the drug and did not know when the distributor was going to send in that medication. I knew this did not make sense as I had been filling this same drug since at least 2003. They advised me to go to another Walgreens to see if they had the drug in supply. I went home and called another store and asked for the pharmacist. This pharmacist ** told me they wouldn't fill it either. I asked why and she told me it was because I was prescribed ** and it was a dangerous combination even though my drug was prescribed as needed.

Walgreens in Magnolia on Hwys. FM 1488 and FM 1744 filled my medication wrong. When I went to the doctor yesterday, my blood pressure was low and cholesterol was really high. She said it had to be the medication. When I picked two medicines up on May 27th, I noticed one was for a generic that I had never gotten. The receipt said the name of my usual medication and had the correct co-pay on it. I should have questioned this but I just assumed it was the generic for what I take. After taking this medication for over three weeks, I noticed I was really tired. When the doctor told me my medicines had to be wrong, I checked when I got home. The generic med was a blood pressure med. So I was getting double dose of blood pressure medicine and no cholesterol medicine.

I moved Thanksgiving Day 2014 from Arizona to Colorado. Nov 4 I went online to BC/BS of Arizona to see if I had any refills left, I did. So I ordered it and received it before I left. I have the form and where the box says # of refills - it is blank. The post office had my forwarding address effective Thanksgiving Day. In January I noticed my credit card had a charge on Dec 21 from Walgreen's for $30 (that "was" my co-pay). I called them and asked why I was being charged? I was told they mailed my prescription. I said I didn't order it, nor have I received it. I was told there was nothing they could do. It was mailed and I could call the post office and see if they have it. I was given an 800 #. I tried for 4 days during my lunch time never got through.

Worst pharmacist, never friendly. Meds never ready, always a floater, never a steady pharmacist, and more.

All the stores in the Naples, FL area. I have been with them for about 4 years until now. Due to my condition, the doctor ups my pain meds every now and then. The stores in this area do not properly train the employees to handle a Class II narcotic. I have been suffering for a week without meds because someone forgot to order it. I was told I could not pick up my script and take it somewhere else because it was in the system (lie). I called corp. - that was useless. Between my wife and myself, we spend about 700.00 a month there, but they don't care. I have filed a complaint with DEA. Now I will call my insurance co. as Walgreens tries to fill scripts that I no longer use and bill for them. I will not use them again. I also set up a meeting with a lawyer for the delay in my treatment.

In the past year I have been publicly embarrassed by the pharmacy staff. Lousy discussing my business so others can hear my personal info. I have an ongoing open ear drum, Osteomyelitis, and mastoid infection. See same 2 dr who are in contact with each other to manage my high level of pain. Went to ER last week. Received 20 ** 5 mg. Dr knew I went and I was going to be admitted. The er staff decided to allow me to go home. Treated like a darn junkie. They withhold meds with a legit rx until THEY feel it's time. The pharmacists is NOT AN MD.

I ordered a particular brand of cosmetics online, 13 items. The next day RiteAid had the same brand on sale. I contact Walgreen's to ask if they price match and was told no. I then asked if I could return the items once I received them to a local store for a refund and was told I wouldn't get a refund, I'd get a gift card. Then I was told I could return the items for free and get a refund if I used their return label and sent the items back to the warehouse. Out of the 13 items, I kept one that cost $2.99 and returned the rest.

The worst customer service ever. I went to purchase a few items and on my way out I hear an employee yelling at several young girls who are walking out of the store with a bag. The employee was telling them that they didn't pay for something. As me and my children walked to the car which was parked right outside the door, another employee comes from the store and starts taking pictures of my car. I get out of the car and explain to them that I was not the person they were looking for and she brushed me off while walking back into the store. I then go into the store to let her know I'm not the person and noticed that the first employee was telling her the same thing that it wasn't me.

I don't want to write review. I want to complain about 2 of your employees at the store on #14499 133141 DYCKMAN STREET. On the month of May I went to this store with Prescription for the Vaccine of Shingles however the script said Varicella not Shingles. Well this 2 employees refuse to take my script and told to go back to the Dr. I knew this was wrong. They were too busy talking. They told that I have to go to hospital.

I have been getting my prescriptions filled at Walgreens for 5 years now. I have never had a problem until recently. This past Monday my husband went in to get a prescription for me. Keep in mind I was told Saturday it would be ready today. The pharmacist decided at the last minute to try to change my script from a two week to a month for me. That would have been fine had she not waited until the day it was supposed to be filled. My husband did not quite understand and he was trying to talk to her. She informed my husband since there are issue then she would fill it this time and then we needed to find a new pharmacy to fill my prescriptions.

My son has Crohn's. In a way, it is good that Walgreens has this Home Infusion Services. It makes everything easier for us. He can get his infusion at the comfort of our home while the nurse comes over and does it here. Their nurses are awesome. They know what they are doing. They are very experienced and polite. Extremely patient as well. The negative part of Walgreens is what goes behind the scenes. The operations.

Most of the time the pharmacy doesn't have my pain medications and never keeps up with my auto refills and never contacts my doctor when my meds need to be refilled! The worst pharmacy I've ever been to! I will be changing to another place soon!

I was a Walgreen customer for 12 years. My monthly drug cost was over 600.00 a month. I have had 6 failed back surgeries, Trigeminal Neuralgia and peripheral neuropathy. T N is known as the suicide disease, as it is debilitating I take Narco and several other meds for nerve impulses and nerve pain. When I went there the tech said “We are not taking any Narcotic script from that Dr.” I said “What?” She then got a dirty look on her face and said, “He is under suspicion with his scripts and we won't fill them.” She was not quiet and I was embarrassed. Needless to say they lost all my business. I hope they go out of business as I now go to a Mom and Pop Pharmacy! Order number is from a different scrt. They did not fill my Narco and its been a year so I have no bottles left.

I'm on insulin and I use needles my MD put as directed on the needles and twice a day on the insulin. So I ran out of needles. When I first refill they told me I was too early but I had no more. I call and spoke with a pharmacist and they said they fixed it, come in but they only had 80 out of 100 ready. Pick up 20 balance in 2 days. When I went back they said I had to wait 4 more day to pick up the balance because the insurance company will not pay. This was a balance I was picking up. At the end the insurance who I call said no and they refilled for the full amount and they did not understand what the pharmacy was doing.

On June 2, 2015, I received a package full of baby diapers sent by drugstore.com to my house. This box was full of diapers. I never ordered these diapers and no one in my house requires diapers. I called drugstore.com and explained to them that someone used my name and credit card number and placed an order without my knowledge or consent. I asked if they are going to investigate the matter and get back to me, since a crime was committed, and the matter should be reported to authorities. She said "No, we are not going to call you back and we do not investigate!"

It's 730 in the morning and my ** walgreens isn't open yet. This happens too much at this Walgreens. They think they can open whenever they feel like. Poor employee sits here waiting. I hope she is going to get paid for every time she sits here. This is at 10801 Central Florida Parkway off of John Young in Orlando Florida.

Walgreens denied that they shorted pills. Dealing with my insurance company I was out my copay and the monies they paid to insurance company. My insurance company aarp/united health care was able to get me my 3 pills from another pharmacy to last till I could renew my prescription. But after dealing with Walgreens I am moving all my prescriptions to another pharmacy.

Been a faithful customer for more than 15 years. 4 days ago I went to Walgreens in person for a refill and line was long. Did not want to wait. Went there 3 days later. Order was not refilled but two tier prescriptions were. No apologies, nothing. I asked what happened. No one knew. Got the refill and worker tried to speculate why order was not filled. Told her I was not blaming anyone and she still took it personal. Pharmacist tried to distract me while talking to her by running the card while I was talking to the other employee. When pharmacist talked to me, she put her hand in the direction of my face (from where she was she was 10 feet away) telling me to talk to him.

So my wife goes to have her pain medication filled and is told "We can't fill for her here." I ask why? "Because she had a prescription filled somewhere else!" Yes because you did not carry it and now the doctor prescribed her something that you have and you won't fill it? "No we won't because she was ONCE prescribed **." Yes at a hospital E.R. for a Panic attack. "Oh well we won't fill for her anymore." You people really need to consider the FACT that some people are legitimate and need their medicine. Would love to see Walgreens hire a Human being for a Pharmacists and not Homicide Detectives. Even the DEA said no pharmacist should worry about filling a LEGITIMATE prescription!!! So why did this happen???

I took in a prescription a month ago. It kept saying it needed a PA on it! So tonight a month later just because I didn't know exact date they said there was nothing there... I was trying to ask a few questions about different product. They was just very unfriendly if they can't keep up with one little script plus attitude which people are constantly getting into fists fights down in parking lot! But big company like that are suppose to keep things on file. I don't usually go there unless it's late and after my pharmacy closes or I wouldn't use them at all because the whole staff is unprofessional except 2 that works midnight shift. So stay away from East Stone Drive Kpt TN. I feel like calling back down there.

I attempted to have prescription filled, Walgreens won't accept OUR Military insurance. That a sorry way to treat our NATION'S Veterans and their dependents.

Walgreens keeps changing their closing time. On the website it says it closes at 10 pm. I was told if I wanted it fast I had to come in the store and wait. I said "how long would it be?" She said "45 minutes", so I ran across the way to Walmart and when I got back the store was closed. I was so exasperated I couldn't believe it. I'll never go back to Walgreens again. My husband and I both agree that Walgreens is not a good business. Here is the Walgreens information from the websites that indicates it closes at 10. Walgreens $$ Pharmacy. 4000 W 27th Ave, Kennewick, WA 99337. (509) 582-7781. Open today 8:00 am 10:00 pm.

I took a prescription to Walgreens to be filled on 5/6/2015. I was told by the pharmacist that he would put the order and it will be there the next week, which was Tuesday 5/12/15. Since no one called me to say that it was ready I called them on 5/13/2015 to find out that they DID not have my son's medicine at all and they DID not notify me that they DID not have and when I mentioned this to the lady she tells me and I quote "You can come pick up your prescription" and take my business elsewhere if I don't like how they run things.

Had some really expensive prescription filled and ** went out of her way and helped me find a coupons to help me get a good savings. Every time I go in she is so friendly and really good with her customers. She's awesome and deserves recognition for her great personality. 790 west Granada Ormond beach highly recommended this pharmacy. Thank you ** for your great personality you give to your customers. If only everyone had the same attitude. Walgreens should be thankful they have a employ like you working for them. Thank you.

I like Walgreens because they have almost everything I need. But lately this store # 0972, the customer service just isn't worth it. They don't know what they're doing, move like snails. I'm done with this store. I won't mention the name of the cashier but this is like the 4th time I've been rude to.. Not just this cashier either. The manager is very nice but the cashiers are horrible. Let's just say they have preferences!!! I will now drive out of my way to go somewhere else. I've tried but this is ridiculous. I called the corporate office and placed a complaint.

We received flu shots this year at Walgreens in El Sobrante, CA. The pharmacists handled customers and cash before us. The pharmacist had torn gloves that were never changed to administer the shots. He dropped something on the ground, picked them up & came into the shot room to give us our shots. After the injection, he placed his hand/finger (with the torn gloves) over the opening (not cotton) then used the same gloves and process to inject my wife. Also after sitting in the drive-thru line for 20 minutes, after being called & told, "Your pills are ready," they can't find them & make you drive around again & get back in line. You then have to drive through the homeless people who harass you.

I have been a faithful customer my entire life. My parents trusted and relied on Walgreens for all our medications. I will no longer go there. I brought in 2 paper prescrips as is standard for my grandson's adhd meds. When I called to have the 2nd one filled, first they said they couldn't find it. They said they would call back and I waited over 30 minutes. I called again and was told they actually filed the wrong one and that I would have to go back to his doctor to get another one. This was a saturday. He was out of meds and doctor's office closed and he was going to be going to school on Monday with no medication. Not good.

On 05/16/2015, I went to the Walgreens at 9455 Hammerly Blvd. to pick up my husband's Rx. I went through the drive through, the clerk told me that if I didn't pay the fee on top of the co-pay, I couldn't have the prescription. The "fee" is an accounting foul up because of diabetic supplies that were sent by our former family doctor. If they knew they didn't have the contract to fill these things, why did they fill it? They said "No Charge" and would bill the insurance. They are demanding $35.39 to be paid and if not, no prescriptions!!! I've been a loyal customer for over 35 years, their loss.

Drugstore.com suffers from very lax security - I found a charge of almost $100 on my debit card from them and then found that I was locked out of my own account. Apparently, someone had gained access to my account, changed the email address and my password and then used my debit card info to purchase products. Drugstore.com failed to alert me about the email address change - the sort of thing that one expects from a seller - and they also failed to let me know about the password change - a very big red flag. I won't use them again. I've been a customer for years but they've given me problems in the past (billing FSA to my debit card despite my having a valid FSA card on file) and shipping broken items. I won't be to sad to move my spending elsewhere.

I had lost my Walgreens debit card so I purchased a replacement card at the store. Walter's would not allow me to register it as a replacement card and I was not allowed to use the new card on my PayPal account. They kept declining the payment I was making even though I had put the money on the card. I called into the number on my card and was told I am only allowed 1 card and since I did not buy the replacement online and cancel the 1st card I would have to fax my ID, Social security card and a utility bill in for verification. MOST PEOPLE WILL NOT SEND A COPY OF THEIR SS CARD. After they approve they will Regis the 2nd card. Called in a week later and was told the fax was too dark to read my ss card and I had to now mail a copy of my social security card and wait 3 weeks for their decision yet I can not withdraw the money the card not use it with my PayPal account... This is not right. BEWARE...

My wife went into Walgreens here in Stockton on March Lane on 05/11/2015. She had a prescription for her monthly ** pain meds. The pharmacist refused to fill the prescription because the doctor who ordered it had an office in Antioch CA and one in Stockton CA. They told her that they do not fill scripts from out of county doctors, and so refused her her meds. But one of the advertisements Walgreens does is that they will fill your prescriptions anywhere in the country so that you never have to worry about being out of your meds. Antioch is only 40 miles away and my wife has both Medical and Medicare. Medical is statewide and Medicare is countrywide. She has never had a problem like this before.

I called to see if my son's prescription was ready and they said they were working on it and would be ready in 15 mins and I said "Great, I'll be there in 15 mins". When I went to the counter the pharmacist said they did not have the prescription I needed and they would have to order it. I told her I just talked with someone and they said they were working on it. She told me they didn't have the correct dosage and I asked why they didn't call me back and tell me this? I would have been more understanding if this exact thing didn't happen to me last year with my own prescriptions. That is why I personally switched to CVS but I was picking up my son's while he was at work. I had gone in 3 times and they still didn't have my prescription because the distributor they use was out of them. They kept telling me it would be in a couple of days and it never was. This was the type of prescription that you need to take every day or you would have withdrawals.

Yesterday, May 8, 2015, I went to a Walgreens pharmacy in Hyde Park, Ma on Truman Parkway. My hubby was discharged from a rehab facility after a stay for a broken pelvis. I don't normally use this pharmacy, but I went in for convenience. Long story short, I gave his info to the pharm tech and was told to wait for 20 minutes. I shopped and went to pick up the meds. Told to come back in 6 minutes. (Strange. OK.) Went back. Was told by the kid on register that there was no script. Spoke to original tech. She ignored me. Pharmacist says she needs to verify authenticity.... Huh?

I tried to have a prescription transferred from a pharmacy to Walgreens. The refill clearly says one refill until 10-10-15. **, the rude lady at the Walgreens @ 22 N Constitution Dr, Aurora, IL was dismissive and rude when I tried to get a legitimate prescription transferred and refilled. Not a big deal since another pharmacy took the transfer and refill right away, but I always have issues with Walgreens and refuse to go there again. Stay away consumers. Rude staff and horrible attitudes await your arrival.

I walked to Walgreens because its only 2 blocks from the apartment complex. Needed some Lysol household spray, the prices was way too high compare to other stores $7.99. When I decided to go to the next store, $4.99. It's not just the house items that are too expensive, it's the frozen items, snacks pretty much everything in the store is overpriced. Why shop there when you go the nearest Walmart and get it at a much affordable price. WALGREENS IS EXTREMELY TOO EXPENSIVE...

I received 2 packages for drugstore.com that I never ordered and was never charged to me. I called them and they gave the person 1st name and state they lived in and I don't know them. The representative claim they were going to contact the person that ordered the item to let them know about the fraud. But I got another package which I refused. This is not good especially since just about everyone has been a victim of identity fraud.

I waited for a customer to make a complaint to the pharmacist. The customer was loud and annoyed; repeating the same questions, asserting her viewpoint. The pharmacist stayed calm, and I couldn't hear her answers. When the customer departed, the pharmacist left the customer area. However, I waited an additional six minutes while the two assistants discussed the entire incident in front of me. I was the only other customer in the area. When I got their attention, I felt that I was just another irritation. I got the same reaction in the same visit when I took four cosmetic items to the general check out... the register operator asked ME where the cosmetics girl was! This store is one mile from my home, and was recommended to me by AARP/United Healthcare. If this is your S.O.P., I will send them a request not to use you.

Walgreens is the worst pharmacy that I have ever dealt with, not to even mention how long it takes to wait in lines.. I had a surgery done on a Friday, came to fill in prescription, they told me 30min came back and said one will not be ready until Monday. I needed my prescriptions in order to recover from painful surgery. Monday came around I get a recorded phone call saying my prescription was "Delayed" - really after I waited all weekend for it.. I called the pharmacy and they said they would have to order it!! Did they really expect me to wait who knows how much longer.. And I waited at drive through forever!! Absolutely angry, upset.

Apparently I was their entertainment for the day. Waited in the drive-thru pharmacy line for 10 min without anyone acknowledging me. Pushed button, was then hung up on 4x. Watched cashier help 5! People without coming over to me. People who had just walked up because you can see in both huge windows. So I KNOW they weren't waiting in line, like they tried to tell me. Had 3 people then come to the window who were rude and would not apologize for me blatantly being ignored. Finally after the 4th person. The 2nd pharmacist to come to the window was nice (FINALLY), she gave me some decent customer service. Before that, I watched customers also walk up and look over and laugh at me several times. So I guess they were talking smack about me too. Worst customer service I have ever experienced!!

My daughter fills her scripts every month at Walgreens. It is an ordeal every time. Even though it is the same day they always say it's too soon or insurance won't cover it yet. She needs her meds to keep her emotionally stable. They seem to play mind games with her. Every month it takes two to three days to get her settled down. I am really upset with their practices so much that I am pulling all of our family's scripts to another pharmacy. Not to mention letting everyone I know how they perform as a pharmacy, which in reality is they suck!!!

My husband and I had occasion to seek information, advice, and service from the pharmacist at Walgreens in Palos Park IL on April 22, 2015 regarding a pneumonia shot and blood pressure issues. We feel very fortunate to have been helped by the pharmacist, **. We brought in two blood pressure monitors because they were providing conflicting results. ** calibrated them with the Walgreens machine and determined which one of them was malfunctioning, and provided information on dietary guidelines for dealing with high blood pressure. She also answered our questions about pneumonia vaccines and gave my husband the proper inoculation. Throughout our visit, ** was very pleasant and helpful, in addition to being professional, knowledgeable and confident. We look forward to dealing with her in the future. We hope that her exceptional service will be duly acknowledged and rewarded by Walgreens.

Every time I walk in the store with my book bag on, the security guard gotta make a show and harass me because I have a book bag on. I guess I'm there to steal because of it. Every gotta stare at you like you're doing something wrong already or did in the past. Where does it say you can't wear book bag into a Walgreens store? Straight harassment. Told him I wasn't there to steal and I just turned around and left. Elmwood ave Walgreens in Providence, RI. Saturday night 10pm 4/25/2015.

Walgreens in Opelousas is the most dumbest place I have ever been. I been dealing with them for 2 years and my meds are free because worker's compensation pays for my meds. They around 1,500 a month. Every time I drop my meds off they call me in a hour telling me my meds are ready when I know comp has not approved it yet. So I call them and tell them, just like I have told them when I dropped it off, "It's under worker's comp." "Oh, we did not run it like that." "Well, why the ** not? I told you that 2 hours ago."

They had my medicine at a store in a different town but same County, Middlesex in N.J. The Manager ** from Sayreville N.J. Walgreens, said they have the medicine but she wasn't going to fill it because the other Walgreens near me were RESPONSIBLE FOR MY MEDS. I explained to her they were in back order and did not know when they would have them. She didn't budge, I told her if I don't have this medicine I could go into withdraw and have seizures. Does she really have that much say in who she prescribes to or not??? This is really bothering me. Does anyone know any truth to this???

I went to the Walgreens pharmacy at 2295 East Bay Drive in Largo on Saturday April 18th 2015 to get my monthly prescription refilled because my regular Walgreens, believe it or not, was close at 5 o'clock on a Saturday. Who ever heard of a pharmacy closing at 5 o'clock on Saturday? When I arrived at the East Bay Drive location the two girls behind the counter, one was a pharmacist, were both very rude and short with me.

The Pharmacy at this location is extremely horribly managed. Both the manager and one of their female staff (the worst manner) who are on duty April 17, 18 afternoon are unprofessional service attitude and not helpful at all. They've delayed my 80 yrs old mother's prescriptions for two days and worst thing is not only they had made up total BS without admitting their ignorance or mistake but made up such irresponsible excuses like they don't receive doctor's replied them back of the refill authority which I've had double checked with my doctor earlier and told he already faxed over to Walgreen earlier that day. In fact doctor's assistant had faxed to them three times. I even had received email sent from Walgreen earlier that day informed me the refills are ready for pick up before noon but I end up had drag my poor mother. Went there second time but the refills still not ready!

Walgreens in my area have bought out all of the mom and pop drugstores in my area. All of our prescriptions were supposed to be sent to Walgreens. They now have so many scripts it takes 1 hr to turn them in and 1 hr to get filled. I take ** and they ran out of their allotment. 4 days later I called another drug store and had my dr call in script cause they wouldn't transfer it. Got it filled, drove to Walgreens and told them to cancel it. Next morning I start getting calls it was ready. Called them and canceled it. Have been there 3 times and called 3 times. Still getting calls to pick it up.

I'm finding it very difficult to get prescriptions filled; I sent in 6 prescriptions, they received them quickly but I feel that I had to jump through hoops to get them filled... So many phone calls back and forth for days. I still cannot get one of my prescriptions filled. I will get it at Walmart and I will not have a problem; I will just get a new prescription. I never had problems with Caremark and I wish my health plan would fire Walgreens and utilize Caremark for all their prescription needs.

They charged my credit card for Nicotine Gum, sent an email to confirm. Even got the right shipping address. We didn't even order it. We don't Smoke! Used our acct for someone else's order. Called them to get it reversed. All they would do is close our acct and told us to talk to our bank to get the charges off. They didn't care. Had to cancel the card due to a "fraudulent" charge. Now all the other accts we had with that card has cost us days of work and bounced charges on autopay because they wouldn't just stop shipment and reverse the charge. Thanks Drugstore.com for all the headaches and problems you caused.