Walgreens Pharmacy Reviews

Store 13080, 3081 S. Range in Denham Springs, Louisiana. I shopped Walgreens frequently and always noticed extremely long check out lines and few employees on the floor. When I worked there, I discovered why there is such poor customer service. The managers are all sitting in the managers office. I worked 9 hour shifts, with supposedly a 30 minute lunch and 2-15 minute breaks. I was stationed at the front register and was never allowed to take my breaks because management would not provide anyone to relieve me and they would never leave their office.

After coming from Emergency Room I went to Walgreen to have my prescription filled. A worker followed me around the store. This is not the first time. This makes me very angry. I am a customer. This was the last straw. I will go elsewhere.

Walgreens makes huge dangerous mistakes and is never held accountable for them. One is when they accidentally gave my husband someone else's medication that ended up being a heart medication. The only reason he knew is he noticed the amount of pills was wrong. It was not until I looked at it that I noticed it was not his prescription at all. Luckily he had not taken one yet. Also Walgreens does not hire enough help. You can sit sometimes for 40 min in the drive thru until your car nearly overheats. They occasionally will jip me on a pill or will have only a broken half.

Yesterday I tried to fill my prescription ** 30mg 180 and the manager in the phar. would not fill it but last month they did fill it. Now mind you last month Walgreens call my pain management doctor to confirm. I have had five back surgeries and in a lot of pain so today I had my doctor call and still they will not fill my prescription. The phar. is trying to play god. I call the head office of Walgreens and was told that the CEO of the company cannot do anything to help me. I have never ever heard that before. Can someone please help. I cannot get into my e-mail so if you could call me at ** I would be very very grateful. Thank you.

I was followed around Duane Reade on Columbus between W 89 and W 90 St. NY NY 10024 on April 2, 2015 approximately around 8:40 - 9:00 AM while I was shopping for my daughter for Easter. I was accused of shop lifting and I was put in a chokehold for no reason by a male employee. No man should have to put his hands on a woman. I know cameras are in the store. I want to prove I did nothing wrong. He also said I go in the store and do it all the time which is a lie. I had injuries to my neck which I had to go to the emergency room.

I went to Walgreen's off Freedom Drive in Charlotte, NC to pick up my prescription. The pharmacist at the drive-thru window asked for my name, DOB, and address. I verified all my information. Paid for the prescription and I drove off. As I was driving, I noticed that my prescription felt different, so I opened it and looked at it. To my surprise, it was not prescription. This person had my same last name, but the other information was totally different.

Every time me and my children come to this Walgreens. I don't know if it's our race / us taking our time looking and buying. Almost every employee in the store watches us. Truth be told, I use to work at Walgreens. I don't steal and never have! Thank you!

Anytime I go into the Oakland Walgreens the ** there are rude. Doesn't matter if its management or anyone else. I've never been treated politely. Most of the time they reek of cigarettes, look as though they wished to kill themselves... Obviously this is not only the worst place to shop, but even worse to be employed there... If I could give ZERO stars I would.

Evergreen Way Store, Walgreens. Sent my husband in to pick up syringes after work. He was basically ignored. He was told we needed a prescription. So he asked if they would call our vet at Pilchuck animal hospital. They refused. We were out of syringes. I thought we had another box but as it turned out we didn't. I drive in to talk to them and I think I took our old box, maybe the container of insulin. They apologized and gave us a whole box of syringes. Said next time all we needed was the plastic bag syringes come in. The Walgreens closer to us, I decided to call on Mukilteo Speedway heard my experience. The woman said she'd order the syringes and all we needed to do was bring the bag in. So this time, my husband went there with the bag and was refused. He asked them to call Pilchuck vet. He was refused. He said he asked 4 times.

03/021/2015, my wife went to store #12126 in Machesney Park, IL. to get just 10 capsules of Gabapentin, 300 mg out of the 90 on open prescription but told them not to count this against the 90 on the prescription as I would only need ten until 03/24/2015. They agreed and sold her 10 for $16.00. That left 80. I saw my doctor for my severe lower back problem on 03/24 and he agreed that only the Gabapentin would work at this time @ 5 capsules /day. I called Walgreens store 12126 and spoke with the Pharmacist about the 80 left and she instantly and flatly said I couldn't get them. I told her the situation and to call the Doctor's office which she refused to do and I know in such short time she could not possibly have checked the computer. Besides she didn't ask my DOB.

I received a package not ordered or paid for by myself at my place of work. Called to find out where it came from - drugstore.com will not release that information. Have been trying to return the package but they say it will take up to 21 days to get the return form. When I told them I'm a victim of credit card fraud, drugstore.com told me I shouldn't worry about because I was not the one who was charged for the item. This is part of a larger scam. No wonder why credit card fraud is so hard to stop...the stores protect the thieves, so they can keep their sale - in hopes that the credit card company will eat the cost.

One afternoon I stopped in Walgreens after work to buy a book bag. I asked a employee in the cosmetic department if the store carried the bags. She replied, "No, but you must check in the your bag you are carrying at the front counter." I asked why? She stated that people come in the store stealing. I told her that I wasn't stealing and that a sign should be posted at the front door informing customers of bag checks. The Walgreen employee told me that I must leave my bag at the counter if I wanted to shop there. I left the store angry feeling stereotyped and discriminated against. I called the store manager and informed her of the incident I had. I was told that bag checks was not store policy and the employee normally don't act that way and she would talk to her and report the complaint to her supervisor.

Ive been on the same Rx since 10/2008. Due to my husband's employment we travel the west coast most of the year and I transfer my prescriptions as well as keep in close contact with my doctor. I've never had any problems with my prescription other than insurance wise until now. I had my dr call it in to the Walgreens at 111 W Washington, Escondido, CA 92025. I informed them that I only pick up 30 at a time because I pay cash for them right now. She says,"Ok we will order them and you can pick them up tomorrow." The next time I go to pick up the second set of 30 I'm told they've got to order them and I can pick them up a day later again. 3rd set of 30 rolls around and it's the same story. I asked the Pharm why they've got to order 30 of my Rx each time when the prescription says 90. Why not order all 90 at once? She tells me their "strictly regulated" and can only order the prescription worth at a time. Ok the whole prescription is 90, order them...

Hello. I have worked near this Walgreens 6360 E Evans Ave Denver, CO 80222 for 3 years now and I have given them enough chances to amend their bad staff or bad attitude. The young man that works in the pharmacy not only is unfriendly but in 2014 July, when there was an insurance mix up, he told me he would call my insurance to figure this out, and for an entire week, I called to check and he told me he is working on it. I finally showed up on Friday because I didn't want to wait for his "call back," it turns out he has done nothing and had to wait 45 mins for my medicines while he called the insurance. Then, he again made a mistake in the quantity and he made me wait another 45 mins to fix it. Then, he advised me that this was very inconvenient for him and for me to at least complete the survey. Then, I promised him that I will never return here.

I work at Walgreens 1 hour before but today I quit! People there are so horrible and managers too! They have issue opening a bathroom doors, mopping the floor and giving instructions. Pharmacy are the worse! They embarrassed employee there saying things like "did you clean the bathroom, why are you here." One of the manager ** almost throw my cart outside the store, employees working on the floor acts like a manager and taking it too personal. Employee they hired quitting after 2 months or 3. Discrimination is one of them.

I have four pain disorders, so my physicians play around with my pain meds because after a while they stop working. Walgreens pharmacy is making me to feel as though I am a drug addict seeking drugs. I hate that my body has to be rattled with pain constantly, and I don't take the meds as prescribed. When I drop off my prescription sometimes I'm unable to pick it up for several days. Would a drug addict do this, of course they wouldn't. They have flagged my chart so it doesn't matter which one I go to I get the same treatment. They contact the DEA to see when my last Rx was filled. I hate Walgreens. Why must you abuse your customers.

Been going to Walgreens Pharmacy in Orlando Fl on Michigan St, for over 5 years - (switched back from CVS) with the same meds and same qty. Brought my scrips in on Friday 13th cause that was the day of my appt. - last month's scripts were filled on the 13th also but Feb caused some confusion which I do understand -- no problem. My problem is with a single staff member. When my wife went to get my meds when they said they would be ready, they weren't. Had to take time from her work to get them for me as I was not able to get to the store. Upon getting there she (wife) said that they should have been ready, that's when its issue comes in.

I went to Walgreens this afternoon get a toothpaste. The cashier put it in the other customer's bag and that was the last one. He get one I also get one. The cashier told that is it very arrogant. Her name is ** and the shift manager too was there. I think they did it because of my color. They make me very upset. Will never go back there.

I've been shopping at Walgreens for long time; never had an issue before but met the rudest employee on March 15 when I went to the store (3400 North Belt Line RD, Irving, TX). She accused me of stealing $6.00 worth eyeliner when the fact was I was in the store (not left the store yet) and not done with my shopping yet. She told me to leave the store in a very rude way but I told her to call the cops because I knew I was not stealing. She called the cops; cops didn't listen me and he gave me the Criminal Trespass Warning. I was their loyal customer. How can she treat me like that when I shop there all the time and do Walgreens think that I will steal $6 eyeliner? Who donates money every month to the needy ones?

My prescription was supposed to be ready four days ago and it still is not. I will be switching pharmacies and telling everyone I know not to go there. This is stupid and should not happen. Now I have been 4 days without medicine that I need.

I have been on long term chronic pain medication since 1998. I go to my doctor once a month and get a prescription each month to take to the pharmacy, I sometimes have trouble finding my prescription but usually Walgreens has it, even though most of the pharmacists treat me like a drug addict. I get exactly 30 days worth of meds each month and I never run out early, I take my prescription as directed. I have noticed on several occasions that the pharmacist makes comments like "Are you sure you aren't using more than one doctor and more than one pharmacy?" I can't believe they can even talk to me like that!!! Because there are 31 days in December and 31 days in January I tried to get my rx filled one day early in February and was told I could not do so, when I asked why I could not have it one day early I was told it was the law.

There aren't enough words to describe the treatment I received. I had a valid script... Written via a licensed np... My insurance had approved the script...I had a pharmacy tech illegally telling me she was a licensed pharmacist... And even though my script was ready on 12th (the bottle has that fill date and time) and it was written for 12th... I was told to pick it up on 13th... When I called their 24hr open 7 day open store at five am I was told it was ready but I wasn't "allowed."

I ordered some basic over-the-counter items from drugstore.com. I also paid for 2-day shipping ($9.99). I received part of the order in three business days and the other items I never received. I called Customer Support and was told that it was the fault of the shipper. There was no offer of a rebate for not honoring the 2-day shipping and I was asked if I still wanted the items! I explained that I had already paid a premium for the items and that unless they could rebate my shipping, yes, I would still like the items I had not received. Incidentally, this is the second time I've had a situation similar to this with drugstore.com, so I guess it's really my fault. Lesson learned. I won't use them again!

I recently purchased a medication and I forgot to give them a coupon. This is a very expensive medication that we use on a monthly basis. I gave the coupon to the attendant and he tried to redo the order and after a few minutes she stated that it could not be done. I insisted and she stated that I should come back the next day that she was going to speak to her manager. She kept the medicine and the coupon. I came back the next day and another attendant stated that the manager said no. I asked for my money back and he refused. I was very upset because I wanted to buy this medication at another pharmacy. The attendant stated once the medicine is processed there is nothing they could do. I told them I never took the medicine and that they had it and it was never opened that the carton was intact. The attendant refused stating that the manager had said no.

I went to Walgreens because I need assorted products. Grabbed their sale paper, it stated "spend $30.00 get 5000 points." Got to the counter, as usual the clerks were laughing and talking to each other, while checking people out. Line as usual, very long-- there is never more than 1 or 2 clerks at the registers during rush hour, after work. A male clerk checked out, I put in my points membership number, No points registered. He said "you need to spend 30.00 after your rewards discounts it went down to 29.00." "Ok," I said and threw in 2 packs of gum and a candy bar, balance came to 30.20 before tax and 31.67 with tax. No points. "Sorry," from the clerk, "must be your milk?" I said "well that is not represented in your ad and I am more than unhappy." Asked for a manager, said there wasn't one on site. Shame on Walgreens. Horrible service, long lines and false advertisement. Grade F.

I ordered a power toothbrush from Drugstore.com to be shipped to someone as a gift. I placed the order and two days later logged in to see if it had been shipped. The order was showing 'Cancelled'. I called them and they said it was showing my credit card was declined. I'll give them the benefit of the doubt and say I entered the number incorrectly. They had not contacted me in anyway to inform me the order was cancelled and it had been cancelled for 2 days. I sent them an email asking why I was not contacted, they didn't reply.

I have been with a pain management doctor for over 7 years, and also with Walgreens. I never had a problem filling my prescriptions. I have to go every month to get them and do a pee test. I walked into Walgreens, left my prescriptions, and waited until they were done. I sat there for an hour, finally they said they were not going to fill them, because the combination is not good. I have been detoxing for over 3 days, and can hardly walk. What gives them the right to take my life from me.

I have been a customer of Walgreens for many years. A few years ago, I had to have a spinal surgery due to a severe and life-threatening cervical disc herniation that was causing severe spinal stenosis. Due to continued problems I had to have another surgery to revise the first a year later, and unfortunately have had to endure numerous procedures and am in pain management due to permanent nerve damage caused my the stenosis and other related problems. I've always used Walgreens. Sometimes I'd go to other pharmacies, but it's always been my pharmacy of choice.

Drugstore.com is a straight rip off. They is getting over on people. They is not even placing your order under drugstore.com that's why you can't never see the charge on your credit card statement cause It's under this name. What name this is? I don't know but it's zjdunjian.com. Like if it's drugstore.com and It's legit why put it under another name? That's all I'm saying so if I was, y'all I will call my bank and see if the charge on your card says drugstore.Com are zjdunjian.com.

I am disabled gay man and after trying to fill a prescription, I feel very offended at the lack of care I received today. Keeping mind that all the time I was there, they kept playing the same advertisement about Medicare Part D while they told me it is not their policy to help me. I'm on Medicare Part D but they did not even look at my card. They just said that my script was not written correctly and I do not meet their criteria. The guy that was waiting on me just handed the script to someone else and she told me that. It felt very discriminatory to be refused help from a pharmacy. I will never go back there or any Walgreens again. Made me feel like I was at Chick-Fil-A.

Why the hell does anyone come here? We were told by CVS that they would have the pain medication we needed, but once we got there, they said that they couldn't fill it because we've never been there before. When I asked how it was possible to fill any prescriptions with them as new customers there when we hadn't before, the girl literally just "shrugged" at me. My father was in a horrible motorcycle accident where he broke both legs.

At the end of January 2015 I no longer had Kaiser which meant with UHC I had to find all new Dr's. I am on long term ** therapy for RA until they can control it with treatments. I went to Walgreens to fill one of my pain meds and he would because the "system" cite that Kaiser overmedicated me. I then called Kaiser the next day and found out they had entered more than one script but the one was cancelled.

I had back surgery on February 19,2015. Fusion l4 and l5 third time same place. I was in pain but stood at the drop-off counter. I watched Libby as she was on the phone taking down someone's request. I know I stood there 15 minutes waiting then she sees someone whose prescription was ready. She called Mr. ** up so I moved out of the way respecting his privacy for using the debit machine. Mr. ** left then she takes the old man behind me prescription. I was truly ready to cry with pain at this time. She saw me standing there before she called that man up to get his prescription. She never said, "One moment please," or "I will be a minute" or anything. After she got the old man's script, she finally got mine. She said, "Are you going to wait?" I said yes. I also wrote my birthday down for her so that much would be done on my script. She takes my script, says "Let me see if we have it in stock." I told her, "As of this morning, you did. I called."

I needed a passport photo, I walked in and waiting there and nobody came. I had to ask someone at the register if there someone here for the photo section. The girl told me to wait... yeah and I'm still waiting. So the passport photo said it could be ready in a minute. ALL LIES! If I knew it wasn't going to take so long, I would have just print out a picture off from my phone. This girl told me to come back tomorrow to get my passport photo. Really? It takes that long.. just to upload it and photo print it. Walgreens' advertising is all a lie. Please do not post 1 MINUTE READY when it takes a whole day.

I was diagnosed with Shingles last week and am now dealing with postherpetic nerve pain. My family doctor saw me today and prescribed ** and a sleep aid. The Vicodin prescription had to be hand written, and I delivered it to Walgreens at 3:00. My doc sent the others in via computer. At 4:30, I received a robo call from Walgreens saying that my prescriptions would be delayed and I would be notified when they was filled. I called the store back immediately, knowing my doctor's office closed at 5:00, and being Friday, would not be open again until Monday. After going through a myriad of numerical options, I finally got to the pharmacist, who said the sleep aid was ready, the ** was "processing," and the ** was waiting on approval from my insurance company. They would call me when it was ready.

My husband went to pick up his prescriptions, and they gave him the one that was discontinued ago along with the new medication that is supposed to replace it. We caught it at home before he actually took duplicate medication, so fortunately he didn't get sick from that. He had an adverse reaction to the old prescription, so it could have been pretty bad. I thought pharmacists were supposed to look at what they hand out so they won't do that. Not only that, but when he called to report that he thought something was done in error, they blamed that one of his other doctors had prescribed the older medication. However, they had put the name of the doctor who changed it on both. We had just been in there a day ago because of the same problem. We aren't going back. They wouldn't even refund money, even though giving him something he shouldn't take was their error.

Yesterday, I went into Walgreens Pharmacy on Foxon Road in New Haven, CT to refill a prescription for my pain medication. The employees behind the counter were rude to begin with, but, nothing compared to the pharmacist. After reviewing my prescription, she said she would not fill it without a phone call from my doctor, as I should have some left. I explained to her that it was a different dosage and amount, but she refused to fill it.

Received email from Walgreens with the following message: "Thank you for ordering your prescription(s) with Walgreens. We are unable to submit payment to your insurance carrier. This has caused a delay in processing the following prescription:... ** 10MG TABLETS. There are various reasons this may have happened. Please contact your insurance company or benefits administrator for details about the coverage of your prescription(s)."

I am a CVS customer, in need of **, a cancer medicine. I called CVS and they are responsible and treat patients like humans and not numbers in a computer, they told me it will take 5 days. Because I was in an emergency I called Walgreens and they told me I will have it in 2 days. Since it is a special medicine they needed to order it so it became more than 5 days. The medicine was supposed to arrive Wednesday February 25. Last night at 8:30 I got a message that the credit card I gave was not saved by the computer and they needed to go over. I called right back to no answer. The department was closed. To call next day 8:00 am central time.

I ordered THE ONLY perfume I ever wear from Drugstore.com... Hermes Kelly Caleche. Received it in the mail and the eau de toilette was pale green in colour - when it is supposed to be pale pink - and smelled nothing like Kelly Caleche. I told them, and I sent it back, received another one - EXACTLY THE SAME. I thought the 1st one might have been left out in the sun on the loading docks or something - but two times, no - I do not think so. Also called Hermes to double check and they said definitely NOT one of theirs. BUYER BEWARE.

I was talked to & treated inappropriately when picking up my meds. I was told It was a day early (day 29 outta 30 day supply) to pick up and that it wasn't his problem if I ran out!! WHAT!!!! FOR REAL!! To which I responded by stating "I was not out, but I'm here NOW" and he flat out said "That's a lie!" And this was heard by ALL 10 people waiting. At which time I pulled out my carry around bottle to show him, and everyone else I wasn't lying. He continued to verbally violate me by then stating "This is the last month You can get your scripts here. This combination you're on is deadly!" Are you KIDDING ME! Again EVERYONE heard. I've been on the same scripts for 15 yrs, SAME. If there was to be a death it would have happened long ago. And last I checked his no college going self, didn't recently finish med school. What on God's earth gives him any right? He doesn't know me and sure as heck knows squat about my health.

The Walgreens on the corner of Deer Valley and Davison in Antioch, CA has given us problems time and time again. We are done dealing with them and will not be going back. They have gone from not understanding the quantity on a prescription (thereby causing me countless phone calls to them, the doctor's office, and insurance to try and rectify their mistake) to not giving us the correct dosage to a medicine and doing nothing to fix the problems. With this latest issue, I had carefully measured out each dose of my child's antibiotic, as I always do, with the measuring device Walgreens provided. I was extra cautious, because as I told my husband when I administered the first dose, it didn't seem like there was enough medicine in the bottle. Well sure enough, we were short a whole dose.

On three separate occasions I purchased from Walgreen's photo online. 3 for 3 horrible experiences. First one I selected a simple photo book to be picked up same day. I went instead the following day (Xmas Eve) to pick it up. Apparently it had never been printed. Apparently their machine was broken and they never thought to call the customer whose orders were placed. That was a fun day. Long story short I ended up at another Walgreen's on the other side of the city at 9 pm on Christmas Eve. That was fun. Second time was Valentine's. I ordered a book that was advertised as same day pick up later to find out it takes several days to arrive via mail. Empty handed Valentines Day gifter, I was.

Rude, Unhelpful Manager (1745 East main St, Torrington CT) - I came to this store looking for an item and the female manager couldn't be bothered. All she did was walk to the isle and say they didn't have it. She didn't bothered checking in the back, or their systems unlike all previous stores I had gone to.

My husband has legitimate back issues.... flipped a car 5 times as a young man and now deals with chronic pain. He has MRI's, and a very reputable Dr in our area. We quit filling his meds at Walgreens after every so many months of filling same scripts they would red flag him.... nothing had changed. Next few months fill again.... we finally had enough and switched him to Wal-Mart, who has been WONDERFUL!!! We have had not a single issue with Wal-Mart for 8 months. This month the long acting pain med he takes was on backorder.. told us try back next week. We left went on vacation. We had prepaid for 5 days.... came back, still on backorder. My husband drives all over and after no luck because small stores don't want to accept insurance, he decides to try Walgreens... what a joke...

Purchased Rx on 02/12/2015 for granddaughter who was visiting. Decided not to give medication prescribed unless it was felt necessary. It wasn't. Tried to return medication on 2/17/2015, but was refused request for return. Pharmacist said was policy not to accept returns once medication had left store (even though still factory sealed). When I asked "what should I do with it, throw it down the drain?", his response was "yes, or I could mix it with cat litter and dispose of it". Very frustrating that with the high cost of U.S. medicine and the millions of people who cannot afford medication, this was the response - which is a very ignorant, uncaring and irresponsible corporate policy. Oh well, as usual in this delivery system, the pharmaceutical company and Walgreen's did not get left holding the bag - only the consumer and the patient with unmet needs.

Today is 13 February 2015. Anyway my doctor ordered 2 medications for me for a severe viral infection. An antibiotic and a steroidal nasal spray. According to Walgreen's in Marina, California they are unable to fill this prescription because my doctor allegedly had this same prescription filled at 2 other pharmacies besides this Walgreen's. So of course Medicare and my insurance are rejecting having it filled. I know 100% that my doctor only sent one prescription and it was to Walgreen's.

I went pick up my mom's medicine.The pharmacy guy told me to come back about 15 minutes later because they need more time.... Waiting, and my sick mom was waiting all this time.... Went up again about 30 minutes later to give more time. Anthony ** (bad attitude person) told me to wait another hour because it was not ready. And I asked, "You guys told me it will be ready about 15 minutes and I gave you about 30 minutes." He just said it's not ready and just wait. No sorry or anything... But move over and just wait!!! OMG!!! I'm not waiting another hour and there was manager, Vanessa **, who didn't even know or care... Just said, "sorry that we gave you wrong time frame. I will let them know next time"...... No apologies about bad attitude but I will let them know to give right time frame... And she gave her name and the other guy's full name and left. I still waited about 45 minutes more... Nothing CHANGE. What a special treat I got from them.

I was stopped when exiting a Duane Reade and what was supposed to be shoplifting. (I wear a cane and put it into my pocket). I went to pay and they said $20. I saw a sign for $10. I went back up, decided I will not buy this, and left it on the nearest counter. When I left the store, no alarm went off but I was pulled back into the store. I offered to show him everything in my pockets, but he found nothing. He then patted me down. In my many things in my pocket, things he found a package of Halls and asked me where I bought them. I said in the store. He asked for a receipt and I didn't have it.

Today 2/11/15 around 5:30 I made a purchase and a cashier named ** was disrespectful and was not helpful. I asked to change my payment to my card. I went to get it and as I went to leave she started talking to other people rudely about me (York St. New Haven, CT).

My girlfriend is having this exact issue. We went to a Walgreens in Altamonte Springs Florida, across from Florida Hospital Altamonte. She has a spinal stimulator for pain management, and it has broken, and is now malfunctioning and sending electrical shocks straight into her spinal cord. To have this implant put in it required drilling holes in her vertebrae...this is NOT a small procedure. This of course is causing great amounts of pain.

Walgreens Pharmacy guaranteed me a price of $68.00 for my medication that I was paying $125.00 for from a different pharmacy if I joined their RX savings club. The family plan costs $40.00 a year. I transferred my RX. They did not have the medicine in stock. When my RX was ready, instead of $68.00, the RX was $178.00. When I asked them why, they told me it was because the RX had been out of stock. I wasn't really shocked, because years ago they had given me ear drops instead of eye drops for my infant daughter. It's a good thing I was paying attention because they sure were not.

I went to Walgreen's to refill a prescription. I was told I would have to wait at least a half an hour. I advised the person taking the prescription that I would wait. I did a little shopping while I waited and returned to the pharmacy waiting area. After 50 minutes, the woman at the register asked me what my name was and what I was waiting for. I gave her my name and told her I had been waiting for almost an hour. She spoke to one of her counterparts and then returned to the register and told me that they didn't have the prescription I had been waiting for.

I ordered pictures and a poster online. It took me several hours to get through their system that is not user friendly. I reviewed a phone call letting me know that they were completed and to pick them up. Also that a few of the pictures I needed released for. I asked direct what pictures. They told me and I explained I took those pictures. When I went to the store to get them the staff was unfriendly and grouchy. They demanded a photo release for pictures they did not mention. I feel they wasted my time. Needless to say I left without my pictures and a whole lot of frustration!!! I will never shop Walgreens again!

Made appointment for my mother in law. When they arrived the girl at the front said that they had a few people in front of her. She explained she had made a appointment. The girl got rude and said she would have to wait until the three other people were seen. Then after calling to see if what my mother in law needed was doable they said no and treated her like a leper. Rude Rude.

I ordered some hot pink lipstick by wet n wild for I think 3.99. I ordered 2 of them and they charged my card I think it was 14.99 because of shipping and handling. I never received the product. I called customer service. They said there was No purchase made and No account made. He asked for the item number, I didn't have it. I looked up the lipstick again it wasn't there. They had removed the product but it didn't say item not available or they made it look like they never sold that item. So I was cheated 14$ because they took it off my bank card.

On my initial visit at Walgreens pharmacy, the pharmacy assistant was very welcoming and pleasant as usual, my narcotic script was handed to pharmacist and he then stated he would not fill due to it being I filled one 3 weeks earlier but a different mg. I said yes, but it's a med change increase therefore it's acceptable and insurance agrees. He then called my doctor who was seeing patients and could not get to the phone so had an APRN who is also licensed to write scripts to approve it. He then told me he still would not until doctor called back. He then handed script back to me with his writing "do no fill until this date." He is not a doctor or even a licensed DEA numbered script writer. I was upset and asked to see Walgreens policy in writing that he needs to speak to head doctor from practice, he said it's his policy.

My hubby has Stage IV colorectal cancer. He was having extreme pain and the dr gave him an Rx for a common pain med. Not only did Walgreens not stock this med, but would not call other Walgreens so I wouldn't need to drive all over the county trying to find a Walgreens that had some in stock. CVS called all their stores for me. Walgreens pharmacists said that they do not stock this drug nor will they call other stores for their protection. In other words, they are afraid they might get robbed, so my husband has to suffer. What jerks! How about arming the employees and if a robber tries to steal, then SHOOT THEM!!! This way, the actual people who need the drug can get it. I will never ever go to Walgreens again, for anything.

Lately it seems Walgreens has begun to do everything in their power to either not fill certain medications or make you feel incredibly uncomfortable when doing so. I have a pain management Dr, I have been filling pain meds for about 4 years now, almost entirely at Walgreens. I just recently had my 4th back surgery so the surgeon took over my care until I was released back to my pain mgmt. Dr. saw some meds have been changed. I tried to explain this to the pharmacist and even brought paperwork from the hospital to try to prove I'm not a junkie or a seeker. They had my history printed out on a piece of paper reviewing.

As an 18+ year employee with Walgreens, I would let it be known that I have been devalued by this company to the point that my wage is permanently been capped. Having not even a cost of living raise in almost 3 years has left me on the corner of foreclosure and bankruptcy, yet the workload has increased, as well as the expectation of loyalty and the demand of secrecy about their payroll practices. Although it is not my intent to begrudge the powers that be their obscene rates of compensation, it most certainly is my intent to expose their utter disregard for the well-being of the very people who make it possible for them to draw such comparatively outrageous profits.

I am a breast cancer patient currently undergoing chemotherapy. One side effect is mouth sores. My doctor prescribed a mouthwash to help me be able to eat and talk without discomfort. I went to my usual Duane Reade. The mouthwash is a mix of various medications. Without even looking the pharmacist said, "No! I don't have it." Didn't offer to order it. He was just too lazy to mix it and as it was the day after a major snowstorm it was empty. I went back two days later (to get something else) checked pharmacy and someone different was there. Guess what? They had it! I know they had it the other day because the cashier asked him do we have it and he didn't even look. I take all my meds to be filled there. He had nothing to do and he just wanted to continue doing nothing. It took the girl all of 5 seconds to mix it up.

I usually fill all my scripts at CVS. However, this occasion 4 CVS didn't have ** 75 mcg in stock. I went to Walgreens in Mt. Ephraim to see if I could fill it there. The assistant took my insurance info and my Driver's License info. She was ok. Not welcoming, but more "I'm here to do a job" candor. It didn't bother me as I tend to sympathize with pharmacy personnel as their work is stressful and monotonous. She returned my Insurance ID which is AETNA MEDICARE HMO but kept my d.l. and handed it with my prescription for ** 75 mcg, 15 patches, 1 per 48 hours. It is prescribed to me by my pain management company.

I mentioned to a friend that I had gone to the clinic today and needed to go to pick up my medication. I never mentioned where and why I went to the clinic. He is a sweet guy and I cannot be mad at him for wanting to do something nice and be helpful. He took it upon himself to go and pick up my medication. The next thing I know, I get a text from him saying that he had picked up my meds. I didn’t think anything of it at first. Then I noticed that my address is on the freaking bag. This guy now knows my address. I called Walgreens really pissed off that they even sold my meds to someone I'm not even related to.

I fill prescrip. for my mother who has Parkinson's & is in a great deal of pain. She is disabled & unable to even walk at this point. Walgreens in Lewiston, Idaho has rude pharmacy staff on their night shift. The girl working on 1/27/15 didn't like that I was upset at having arrived at the drive thru for the 3rd time in one week to pick up mom's pain medication only to be told there was none. They finally found it unfilled of course! I had gone there on a Friday & was told they didn't have enough & I should come back on Monday. I did so & was told it wasn't ready, to come back later. This is Wednesday, & it was never even filled at all.

Had to go to hospital to get prescription filled there. I was on hold for over an hour on the phone with Walgreens at 301 East 18th Street, Oakland. I drove to the pharmacy and witnessed an Asian girl behind the counter lifting up the phone and hangin up and anyone that called... This is completely deceitful of the company to be stating "[I’m] Next in line", when clearly the girl has been hanging up on people all day. Most importantly, I have Ulcerative Colitis, and have been waiting for my prescription for more than a month. No calls. Nothing. And then I show up to this... Meanwhile, my symptoms have come back, and I had severe cramps. This company and store is grossly mismanaged.

I spent 15 minutes on waiting for someone to ring me up. I asked someone to help me find something and they were like, "I will get someone and never did." The ladies that waited on me was very rude and she wanted to argue with me for 20 minutes about my coupons. I will never go back to any Walgreens due to the fact they don't help you. They have to rudest customer service...

I received a prescription for spe pain medication after just going through surgery. After the prescription was picked up and brought home to me I opened up the bottle and counted the pills just to make sure I had what I needed. I was short a few pills so I called the store, was on hold for 20 minutes and got hung up on. At this point I just went in to the location and told them what had happened. They just straight out told me that they count the pills twice and there were the right number in my bottle when it left the building. Not even concerned by the way I was in pain waiting to get my proper amount of medication.

I attempted to get my rx filled which resulted in my being told that the pharmacist at the Palatka Fl Walgreens needed to speak with my doctor about an issue. My doctor called in and was told that I was good to go and could pick my rx up anytime. When I returned to get my rx I was told that the employee who spoke with my doctor didn't make the correct notation and I was denied yet again. Now I'm going out of town where I will be unable to get to another pharmacy. And because of the employees at this Walgreens, I will be forced to be without my medication which is much needed. This is not the first time I've had an issue like this at this pharmacy, and it will not receive my business again.

Been dealing with Walgreens 20 years. In the last few years it's been terrible. I can't deal with it anymore. They are out of my meds, say nothing about ordering for me and when I ask they can't say if and when it will be in. Another Walgreens tells me on phone they have med. I go there only to be told they have to call my doctor. Come back next day now out of stock. 3 months ago I dropped off a rx, they lost it. Yes, unbelievable, but what a joke. I filled out complaint form, called etc. Was never contacted.

I have recently moved from Colorado and located to Tallahassee, Florida. There is a corner Walgreens in my neighborhood. It's very convenient because it's right down the road. Surprisingly whenever I shop there I get rude customer service. I am not sure whether there is trouble at the workplace but it would be nice to walk in and see happy people. There also needs to be more products on the shelf. I am pretty sure with a group effort this store can be like the walgreens in colorado that I use to go to. Just a thought :)

I Bobbye ** POA for Dawn ** demand immediate action be taken against Manager at 5200 Newportville Rd. Levittown PA 215-943-2448 for the UNDUE harassment caused to my client, Dawn ** an American disabled citizen 1/10/15 BETWEEN 11 AM-3 PM .THE MANAGER WOULD NOT GIVE HER NAME. SHE HAD DARK HAIR AND WAS THIN. The unnecessary calling of the police department and the cruel lack human dignity /empathy allowing my client who is mentally disabled to stand outside the store without a coat on in 20 degree temperatures to wait for a cab. Not to mention the false accusation that my client, who is very wealthy and is heir to Merck Sharp Pharmaceuticals, was stealing candy...

Walgreen's will not allow me to fill my prescriptions online unless I provide them with personal private information that is none of their business. They are assuming they know things such as the car I drive but they have outdated information. I do not want them gathering private information about me. It is none of their business. It is a violation of my privacy and an inconvenience. I was not permitted to re-order my prescriptions because their collection of private information about me does not even match reality and there is no way to change their idea of facts. What stupidity. Re-ordering via phone is inconvenient. They will lose me as a customer if they don't get their act together.

The Pharmacist is very rude. My prescriptions were called in by my doctor. My prescriptions were not ready when I was told they would be. I even went in person to check and make sure they got them and was told to come back in 2 hours since they were short staffed. They had someone from the Photo Dept in the Pharmacy. I doubt he had any training regarding HIPAA laws. When I called to inquire why my prescriptions were not ready, the Pharmacist lied and told me they were dated for the next day. (I have proof that they were dated right and will provide it if needed.) He was very rude and hung up on me. All they cared about was getting off work right at 9:59 pm and closing the store promptly at 10:00 pm.

I have had issues with 2 stores in Brevard County Florida. One in Indialantic on A1A and the 24 hr store in Melbourne on Eau Gallie & Wickham Rd. They pick and choose who gets their meds and that's NOT EVEN RIGHT!!! The Indialantic store has been known to "misplace" my children's scripts from their doctor and you can forget having scripts sent over electronically or by fax at both stores. I can call them 3 hrs after my doctors send a script over and they don't have it. By this time, the doc's office is closed but then it magically appears around 8:00 or 8:30 pm and they close at 9 pm.

I assume every pharmacy have their own rules and procedures but a little sensitivity goes a long way. My wife had her doctor call in a script for her depression meds at the local Walgreens. When my wife went to pick it up, the tech asked if she wanted a 30/60/90 supply. My wife said a 90 day supply and when the tech gave her the cost, it seemed a lot higher than we normally paid but my wife needed the meds and bought them.

I have been on the same controlled medications for years and used to use Rite Aid until I had a very bad experience with one specific pharmacist that I didn't want to affect me again. So I began to use Walgreens, which worked fine for a little while but for the longest time now has been an absolute nightmare. Everytime I have gone to fill my two controlled Rx which I VOLUNTARILY CHOSE TO REDUCE as I introduced a host of additional meds, I have experienced a revolving set of lies, half-truths, insults and remarks about me using my Rx "inappropriately". I am Type I bipolar and have had numerous suicides in my family, and I do not smoke, drink, or take any drugs aside from my medications. I noticed it was a PERSONAL thing when I was able to fill the Rx with certain pharmacists while others showed me the door.

I am deeply disappointed in my experience with Walgreens, a feeling I have had more and more frequently over the years whenever I deal with this company. Walgreens used to be a great company. Not so anymore. Customer service is a joke. I recently had a contact lens order cancelled because of a discrepancy in my prescription, which is fine, but they made no attempt to notify me of this whatsoever. When I finally called to check where my order was, the only solution they offered was to re-place the order and wait another week or more for it to arrive. Now, I realize they are under no obligation to offer free expedited shipping, but they should have nevertheless, especially since if they had brought this problem to my attention I could have dealt with it days ago and my order would already be on its way, if not here. This is one in a long string of poor customer service experiences. I have lost my patience with Walgreens, and they have lost a once-loyal customer.

I went to Duane Reade today to request one blood pressure pill because I left mine home in New Jersey. The pharmacist refused to give me because I was not a customer of the pharmacy. My pressure is now through the roof and I am now having to go to a clinic so I can get a pill to make it home without having a stroke. I was not asking for a pain med or a controlled substance. One pill and she was completely uncaring that my BP was high. This is complete lunacy! I just hope I don't have a stroke in the meantime! Done shopping at Duane R!

The pharmacist Vijay told me to come in and if he verified my prescription he would fill it. I went there and long story short after he spoke to the dr. He kept me waiting there an hour and a half in an empty store to then tell me he couldn’t fill it. It’s a legit prescription from the same dr. for over 2 years. But he said a year ago one pharmacist in another Walgreens denied me so he can’t do it. I need my medication to work and support my family and begged with him and it’s up to him if he wants to do it. He lied and lied right to my face and could have done it but just didn’t want to. I was so angry and Walgreens is the worst.. period.

I need to fill a pill minder for a blind person because she can't see what pills she is getting, and stroke affects her also. Walgreens never has enough on hand to fill a full prescription. They want to give you five and make you come back for the rest in a couple of days. That messes us up. It sets us up for errors in filling her med box because its always missing something (** this time. This has happened twice with **. Even baby ** they couldn't fill a complete months prescription). You can't just fill it, tape the second week shut and let her do it. And she can't do it by herself so it messes up two people... her caretakers and her. Plus prescriptions change over different vendors so trying to determine by the shape or color of the pill that is already in the med box is a major headache when you have to come back to it. We have to go look them up online. Plus, we leave town and they evidently expect us to sit around and wait for our next pill.

On January 2, 2015 I went into Walgreen's in Peru, Il to pick up a prescription. I have a Wal prescription card and have had one since 2012. The prescription has run around $80.00 and when I went in to get the prescription today the price was $239.99. Needless to say I did not get the prescription. I went across the street to CVS to check out their price - it was $47.00. They now have all my business. The pharmacist at Walgreen's was no help and had a poor attitude and the shift supervisor was of no help.

I had called Walgreens on the 30th of Dec. here in Colorado Springs to obtain a refill on my sleep medication and was told it would be ready on the 1st of Jan. after 10 am. I've been told this before, just to drive down there and then for some reason, there's a problem and it's really not ready. So, I called to verify at 9:30 am that it was going to be ready and was told it would be. I get there and the pharmacist informs me that I can't get it filled because it's too similar to an anti-anxiety medication (that some people also use to get sleepy apparently) that the same doctor prescribed to me (and has been doing so for quite a while). He then said he would have to verify with my doctor that I wasn't trying to "get away with something," but since it was Jan. 1st, that the doctor was closed, so he wouldn't be calling today.

Ok, get this - I live in Nashville. When I had my leg amputated, Walgreens in Ashland City, TN refuse to fill my pain meds cause I had no insurance. This was in March of 2014. So I use Rite Aid now because they are nice and not rude and let you fill your scripts every 29 days so you have your meds to take when you wake up. Now get this - fast forward to about a week ago. My Rite Aid was out of my pain meds. I take 2 different kinds. I checked everywhere and they were out except one - Walgreens that I had used in the past. This pharmacy manager refuse to fill my pain meds cause she said she needed to talk to my Dr cause I don't need to be on a breakthrough med and extended release pain med. I told her to look at me and look down.

I am a 57 yr. old who suffers from depression (after the loss of my dad and murder of my son) as well as anxiety, which has caused migraines for many years. All under control, thanks to adjustments in medications made by doctor. It seems walgreens thinks they know more than my own doctor when it comes to this medication. Since when did the pharmacist become more qualified than a licensed physician?!?!? I am NOT one of these people that doctor shop for drugs, I see my doctor every 3 mos. (as required by ins.) and take my med's as prescribe, why am I being treated this way? Every month (whether I have a refill or not) I go through the same headache, literally, the aggravation causes my anxiety to intensify to the point of a headache! Now walgreens is demanding my medical records to explain why I'm taking this medication.....absolutely ridiculous! According to my resources, this seems to be a reoccurring issue with ONLY walgreens. Hopefully cvs will be less aggravation. Done with walgreens!

Walgreens pharmacy due to whatever reasons, (perhaps all of these tight regs. on the sched. medicaments) has lost a valuable consumer/customer. I routinely spent $300.-$375.00 @ month in their store for the usual household necessities while waiting for my several orders to be dispensed. They do not care; and after corresponding w/ their Corp. H-Quarters In RE: this fellow's inappropriate remarks, very disparagingly/disrespectful treatment, & so on.. I was actually threatened/harassed openly in front of other customers by their "Pharmacy Manager." [...an ill-tempered, "Weasel-Like" little runt who, [I promise] on another day & time would very probably need to unzip his trousers "Fly" in order to check & have a look at what the weather was like... IF y'all know what I mean by this... lol...]

Have been a WG customer for many years. About a year ago the lady manager of WG said that the Dr I had been going to for 3 years was now too far away from my house. She suggested a local pain Dr. I changed to him. She then said I was not on enough extended release medicine, so the Dr. gave me more medicine. Then after 5 months on this medicine she said that I had filled my prescriptions a day or two early a few times so I would need to wait two days to refill. Keep in mind it's the Dr she said go to, the medicine she wants me on and also the prescription was due to be refilled. Along with the fact the new ** is POISON. I am so sick of WG. She also tells me all of these things loudly so that the line of people behind me gets to hear that I'm a druggy. Usually one of the people in line leaves so they don't have to go through this. I wonder how WG can stay in business selling POISON and treating people this way.

The past two years I have been self administering my allergy injections. My allergist would write a prescription for the hypodermic needles and the serum was delivered by mail. One night after leaving the gym I arrived at the Walgreens located at 1101 Hill Road Pickerington Ohio. It was approximately 7:30 pm. The pharmacist came from behind his work station and came to the drop off counter. The first words out of his mouth were "Whats Up." His greeting caught me off guard. From previous experiences of micro aggression I knew there was going to be a problem. I handed him the prescription. He took the prescription and held it to the ceiling lights checking for validation by the water marks. As he was doing this I made eye contact with the pharmacist assistance and I could tell by the expression on her face she was ashamed. Ashamed for me and also ashamed for his actions. Without looking at my customer history or asking for identification he gave the prescription back to me and said we are not going to fill it. I asked him why. He said, "It's my decision." I chose to take the higher road that day!

I shop at Walgreen's just about everyday so I decided to bring my prescription to the Walgreen's located at 3890 Van Dyke Road, Lutz Fl. The first time I had my prescription filled it was not a problem. When it was time to have it refilled again I was told by the Pharmacy Manager Kim that the last time was a "courtesy" refill and that I can not have my Rx's filled there unless l have all of my RT's filled there. I permanent nerve damage & in pain every day. She told me that if I give her the OK to transfer my Rx's that she will not have any problem filling my prescriptions. I find that pretty odd. I feel like if I don't buy my toilet paper there I won't be able to buy my paper towels there. That is how ridiculous I find this. To top it all off, she then proceeds to call me two days later to tell me that I can't have any of my Rx's filled there because my doctor is too far away. Um mm I do believe that we have use of computers and phones now a days. She acts as if my doctor is in another state, when in reality he is only 35 minutes away. I will never step foot in a Walgreen's ever again. It was a horrible experience and I have been shopping at Walgreen's for 20 years but now I will take my business else where.

My 12 yr. grandson was recently diagnosed with Leukemia. His mother had been getting his RX's from Cooks Children's Hospital Pharmacy in Ft. Worth, Tex. She knew that as his treatment slowed at the hospital, she would need to get them locally instead of going to Ft. Worth. She had my grandson's Medicaid account already established at the Walgreens on Main Street in Weatherford and tried to get one RX filled there. It was a nightmare. They kept telling her it hadn't been authorized. This went on for days.

Around eight months ago, I was referred by an orthopedic specialist to treat w/ a pain specialist in center city phila. due to residual severe pain. that was caused by a faulty slab of concrete, while riding my tenspeed bike. Immediately after seeing my new pain specialist/Dr.in c.c.phila. I was prescribed, **- (tiqd). #5mg. qty.120 a one month supply. Only after two other pharmacies couldn't fill it, did I stop @ Walgreen's. I specifically asked for a price $$ to fill script. I was given a $$ of $ 65 and this cash $$ was to avoid any ins. complications, since I was treating privately in this matter!!!

I bought a toothbrush for $189 on 12/15. Bought the same toothbrush on their site 5 days later, price was reduced to $140.99. I called requesting that they credit my 1st order down to $140.99. I was told that the price was the price, and too bad for me. By a supervisor. I asked if they would prefer I return both, and was told yes, return them. Which I am doing.

On 12/19/2014 at 8:30 pm my husband Derrick **, was turned away from Walgreens because he did not have his Cigna medical card. My husband asked if he could give them the necessary information verbally because the card was at home. In fact, I was on the phone with him with the card in my hand and information readily available. The pharmacist REFUSED to assist him because they needed the BIN# and an actual copy of the card to provide him with his prescription. Why wasn't this requested in the past? Why are the pharmacist looking for a bin# and there is no bin# designated on my card? We did explain this to the pharmacist that a bin# was not on the card and he said he could not help us until he gets the card.

3rd pharmacist in 3 months denied me. I offered my scripts, all legit. She took the 1 dated for next month. I can’t read the chicken scratch (Dr.’s hand writing). Called my Dr. Dr. said all was correct. Walgreen’s files showed a mix up but scripts still good. Rachel, latest pharm, denied me anyway & blackballed me from getting any script fill. It was done on purpose. Sp hill road store says 11th person today. Similar issue & all old customers. No druggies. Walgreens corp. says this is not right. They have been convicted of illegal sales & they blame us & the pharmacy can’t even do their job. Just blacklist everyone & during Christmas when Dr.’s offices are closed. I'll never walk in there again & my son works there. This is pitiful. Anyone file a lawsuit yet?

Been with Walgreen 14 years and all of a sudden they stop filling my prescriptions and there seems to be a problem with the pharmacists filling prescriptions narcotics when it come to black people. All of this came about starting October this year. I have ever had a problem with this this year.

So here's our dilemma. My poor wife has rods in her back, an artificial disk implanted, fused vertebrae, and now a bone spur growing into her spine. She is in constant unyielding debilitating pain every moment of her life, asleep or awake. Because of some rotten apples in our world, pharmacies are limited to how much of certain medications they are allowed to carry in stock so supplies run out very quickly. Because they are afraid of getting robbed, they can't or won't tell you when their next shipment is due to arrive. You have to physically go to each store in person everyday hoping to win the lottery and find one who has it (they can't or won't tell you over the phone).

Walgreen's has been filling my script all year for my pain pills ** now they won't fill it anymore. I'm 55 I fractured both my hips 3 pins in my right hip and 4 in my left hip taking my pain pills helps me to be able to walk. I haven't had my pain pills in 2 months I’m back to using my wheel chair. I'm also taking medicine for high blood pressure. Not being able to take my pain pills and in so much pain my blood pressure keeps going up. I really need my pains pills.

I went in to get my meds filled at the closest Walgreens to my doctor. ** 10/325 at 45 pills, take one every 4 hours. It had been 25 days since my last fill. I usually fill at Mom and Pop cause Walgreens are so obnoxious but it was a Sunday so i had no choice. I was 15 DAYS past my refill date. Anyway real quick, this is what the pharmacist said to me: "I'm sorry sir, I can't fill this for you because this doctor writes way too many of these small prescriptions for pain and that is not how you treat chronic pain."

I ordered Total Mins. They arrived with a VERY short expiration date. I contacted Drugstore.com by phone and was told that I can return the product for an exchange. However they can't guarantee that the replacement will have a later expiration. In fact, it may be even shorter! Alternatively, I can return the product for credit. Either way, I have to use their shipping label at a cost to me of $4.99. I am not likely to do business with them again.

Gave all info to pharmacists and he wants and never put my card for Medicaid or ask for my name or nothing. He said you drug and urine test and all med records from doc office. That is a HIPAA violation and the state interviewed the pharmacists at Walgreen’s, and welcomed physician’s patients to come there to have their paperwork filled there. Nothing filled and the specialist come in and spoke w/ David and he denied that no one came in never heard of this person coming in. He lied and we was outside and the state said he had to save his ass or lose his job. This Walgreen no case action suit is coming. Get your doc to sign you up for the $$$. Grand Jury is doing the case right now $150,000 million. They are like CVS, Publix and small store in Melbourne, FL.

The first part of my issue was I was shopping late at night, which resulted in the cart reflecting discounts I didn't actually receive. There was a sale running and even though the cart had been refreshed several times, between double checking products and visiting Paypal for payment, the discounts didn't go away until AFTER I pressed "confirm order". That was when the total went from $36 to $45.

Took my prescription to the Walgreens located at 22449 Port Charlotte Florida 33980 to have two scripts filled. One was for ** 168 pills, the other was ** 750MG 56 pills + 2 refills. Well I have been getting the same meds filled for over 3 years. Well anyway I took the prescription to have the meds filled and the woman said that the doctor was giving me to many ** pain meds and that she refused to fill them all. She said that I had a doctor that was trying to kill me and that he should have his license taken away from him. Then she said she would only fill 120 of the ** but the funny thing is that she filled all 3 months supply of ** 750 mg which was 168 pills. She did this without my O.K. This woman is no doctor! I went back and told the doctor what she said. He was very upset about this I was in a very bad car wreck years ago. My neck, back, and right leg is in very bad shape and I have MRI reports to back up my reason for needing my meds. Because of this, I am never going to use WALGREENS again!!!

I tried to have a prescription filled at a Walgreens located at the corner of Old St. Augustine Rd. and University in Jacksonville, Fl. I have shopped this particular Walgreen's for over fourteen (14) years. The clerk who was waiting on me and unfamiliar to me. The clerk made the decision that I fell under the Good Faith Dispensing Program violation list. I have had two major back surgeries in the last two years. Pain is tolerable with taking pain medicine known as **. The pharmacist, a Mr. ** (last name unknown), is unfamiliar to me. Young man backed the clerk who did not know me. Tried to get the prescription filled elsewhere but because of Walgreens policies other pharmacies in town won't take new patients. When did a random clerk in a Walgreen's become the arbiter of the Good Faith Dispensing Policy for the Company? Management at this particular Walgreen's is afraid to take a position because the Walgreen's CEO has taken the position that this is good policy for Walgreen's. If you value your freedom, boycott Walgreen and its holier than thou attitude. Dr's prescribe medicine to patients. Clerks are clerks for a reason.

I went to the Walgreens at 5555 Edmondson Pike, Nashville, TN on Friday December 5th. I took my pain medicine prescription there every month like I always have been for 7 years. (Not the same Walgreens but ALWAYS a Walgreens store). I left and within 15 minutes the tech called to tell me that they could not fill my script due to the Dr leaving the DEA number off. She told me to come back and pick it up because the doctor's office was closed and they couldn't get in touch with anyone to get the number. I went back to pick it up and was told that I could bring the script back the following Monday when my Dr office opened and they would call and get the number needed to fill the script. When I got there after the tech handed the script back to me, she told me to hang on, the pharmacist wanted to speak with me.

I went to a Walgreens that I've been using since I moved to Mississippi 6 months ago and they refused to fill my ** prescription that I had just received from my pain doctor. Over the past 10 years I've been rear-ended 3 times by idiot drivers leaving me with injuries to my spine. I currently have a large tear in my shoulder. I'm awaiting surgery for a cyst on my lower spine. Who is this pharmacist to decide he knows more about me than the doctor I've been seeing for 6 months who has done testing on me? I was so embarrassed and made to feel like a crack addict with an illegal prescription!!

I had a cervical spinal fusion surgical procedure October 7, 2014 at Jacksonville Mayo Clinic. I was discharged October 9th. I fill prescriptions occasionally at the LPGA Holly Hill location, however this particular day I needed ** in liquid for 10 days and a muscle relaxant as well. The pharmacist asked why did I need the prescription. The prescription was on a Mayo Clinic prescription form with adequate information for him to make contact for verification. He never read the liquid prescription based on the 10 day supply, which was prescribed for swallowing affected of the surgery. I had a prescription for 100 pills of ** that was to be fill on or after October 18th.

Happened at the Walgreens in Deland, FL. It was December 1st, 2014. I go to my neighborhood Walgreens where I have been on the SAME dosage and type of pain medication for the past four years (due to a severe autoimmune disease). To my shock and dismay, I was treated like some kind of criminal and denied service with NO valid explanation as to why. I started researching - was this happening to anyone else? I was surprised at my discovery. Seems that EVERYWHERE - at Walgreens all over the Country - this is happening. And then, this afternoon I saw this on my local news station: **. SO Walgreens has gone and gotten themselves into trouble. And now they are taking it out on their honest, loyal customers. Well for me, make that a FORMER Customer. I will not ever set foot in another Walgreens. Well done, Walgreens. Maybe you'll change your mind when you've lost your entire customer base.

I have been on pain meds 8 years, 3 car wrecks and physical work. Have never gone up on dosage or mills. Went to three Walgreens last 3 months. Said will know in 24 hours if they were approved. They said should be NO problem. The next AM, I received a call from Walgreens denying filing. Everything came out 100% but still denied me. Not only that but they were EXTREMELY rude!!! Acted as if I was a druggie. Legitimate pain 4 MRIs! And the 2 people in front of me I heard the same story. You will know in 24 hours less.

My wife and I have been Walgreens customers for over a year since moving from NY. Recently when our Walgreens store does not have our medication we would go to another Walgreens to get our script filled. They refuse to fill our script telling us because people from out of the local area get scripts. They are faking away from their local customers. No other Walgreens would fill scripts for her telling her the same thing. What is someone's recourse to get medication when your local Walgreens is out? Is there a law?

In October 2014, I was yet another one of the Victims of their Good Faith Policy! Ha! I've shopped at various Walgreens over the last 20+ years depending on where I was living. Only years ago at the College Park pharmacy did I encounter any unprofessional attitudes with a female pharmacist there. Skip ahead to current situation, when possible on a couple prescriptions like antibiotics and such I'll shop where something’s free or at an extremely lower price point. Since, Walgreens has 24-hour locations spread out I may have to use a different location. I used to have a Walgreen s pharmacy card as well but, let it lapsed. Anyway, I only get one controlled prescription, **, which my doctor switched me to because my original medication was always unavailable due to shortages.

My prescription fill date 11/27 Thanksgiving, my regular pharmacy closed. I do not go out Black Friday weekend, 11/20 called Walgreens (WG) pharmacy explained date on script. He told me, "we don't like to transfer medications like that and it's against the law." I called WG local Corp office asked if there was a law she said no, I told her about WG palm/shaw. She said that location Shaw +Villa I advised her my intersection. She said, "the Kings Canyon out yes. No law, you will be able to get script filled palm shaw." 7:30 am drive thru verify all info, gave my ID, told me be back in 1.5 hrs. 9:00 am different pharmacist gave name, I verified info. He looked @ computer screen I heard insurance. I called my insurance, "yes that script has gone through wait it's been reversed??" I asked what the problem was he walked away came back with another person. I again asked why won't fill script, told me to leave or calling cops I left. After checking other pharmacies open, Rite Aid had only a partial pharmacist. Advised I would lose the rest no. @ 11:30 dropped off @ WG Shaw and Villa be back 1.5hrs. 1 pm YES I got script.

After filling the same medication from the same Dr at the same Walgreens where they knew me by name I failed the Good faith criteria on proximity of Dr, pharmacy, my house? Because 1) I pass another Walgreens, Winn Dixie, and Mom & Pop place that Do NOT carry my meds or take my insurance, 2) don't fill anti-inflammatory every month when I'm ordered to take 2 months/off 2 due to risk on another diagnosis, 3) accused of filling early because pre new regs Dr wrote for 28 days. They were rude, obnoxious, refused to explain and stated I was now flagged in all 8000 some odd stores nationwide and report sent alerting DEA of their decision to refuse fill? One RPH can decide I'm at risk for diverting meds to the street, question my Dr's order, and not even be required to verify any of that?

I received an automated call from my local Walgreens saying there was a problem with my insurance. I called that number back and he said they are checking my insurance. Ever since I joined their drug program I have asked that they put in my records that I DO NOT have insurance. I explained that and the gentleman told me the cuts and names of the drugs. I asked him to hold the prescriptions because I wanted to check the price elsewhere. I had to call back to ask milligrams and number of days and the gentleman said he had no such prescriptions!! I told him I just talked to someone and they told me the names of the meds..eye drops for pink eye and an antibiotic.

I walk to Walgreens like any other day to buy a foundation that I need it... What a surprise - when I was paying a worker got close to me and ask... “What do you do with the make-up that you grab?” I never been so embarrassed on my life! :( I can't believe somebody accuse me of stealing!!

Walgreen's now has a policy that they cannot call any other stores to see if they have available prescriptions. In the past six months, a few of my wife's prescriptions were out of stock at many stores but I was able to call and the closet drug store that carried it was 20 miles away but they were able to give me information on the phone about being in stock. Now they cannot release any information at any drugstores. I have driven almost 2 hours this past weekend before I found a drugstore that carried it. My wife is sick and needs these pain medications. This is not a game, this is the life of my family. I am just waiting for the next time I have to travel to get these prescriptions when all the surrounding stores are out of stock again. I love my wife more than the world and I will travel anywhere if need be. I pay allot of money for my health insurance and now have to pay for gas, wear and tear on my vehicle, and time lost with my family. How sad!!!

I've been using this company since 2009. The store I was using stopped making photo books. I had to start using the next closest store at 4890 N HIGH ST, COLUMBUS OH 43214 Near: SEC of High St & Morse Rd. So unprofessional management. I put in my photo book order one day. They messed it up. They gave me my books at a discounted rate of $5.00 each book. I paid $30.00. This was in Nov. 2013. I've sent other photo orders and photo book orders to this location since then. Nov. 14, 2014 I put in my photo book order. The order was cancelled several times. Then I got a call on a Sunday morning from shift supervisor saying their manager ** said they send my orders to a different store. They no longer are taking my orders.

I went to Walgreens to have a fake prescription for ** filled after months of having fake scripts filled at other pharmacies with no problems. On the rare occasion a pharmacy did suspect it of being fake, the worst they did was tell me I'd have to come back after they verified it with Dr. But Walgreens didn't fill it or just tell me no, they had the nerve to tell me would be ready in 30 mins so I'd wait then call cops and have me arrested! I had to go to jail and was on probation 3yrs and am now a felon. If they didn't want to fill it all they had to do was say no like other pharmacies, there was no need to have me arrested! It didn't affect pharmacist either way!

Went to fill my medicine and pharmacist that I always go to told me he wasn't comfortable filling so I went to another store. They said that something was wrote in my file. I said “By who?” Because he didn't explain so I went back and show pic with tip of finger cut off and was stab and beat all in police report and he was on vacation for a week, said I would have to talk with him. Why would I have to live through this every time I get my prescription filled? So I will never use Walgreens again. I told the woman the month before it was domestic violence, when the man ask I said it was from 5 broken ribs. 4 months before that puncture my lungs and bruised other, he said “That wasn't good enough.” I also have pic of my husband stab 14 times in same attack, almost died. Do I have to tell them every time why I need my prescription? Should I ask my lawyer what I can do?

I am a retired Marine officer and a 100% disabled veteran. I suffer from chronic sinusitis. Yesterday my doctor told me to use ** in addition to a shot and antibiotics. I did not have my driver's license. However, I had a state issued mobility impaired ID card, a retired military ID, a Dept veterans Affairs 100% disabled ID and numerous other forms of picture ID. After being denied the ** by the clerk, I requested to speak to the manager and was told that the only way I could purchase ** was with a driver's license. When I asked, "What about people that do not drive?" The manager replied that "they just can't purchase it". If this is Walgreens' policy, it is ridiculous. If it is the manager's policy, then he is about as smart as a box of rocks. Anyway, after many years of shopping at Walgreens, they will get no more of my business until I receive an acceptable explanation. After all, your computers accept other forms of ID.

I am a physician who prescribes medications through Walgreens. I have been very unhappy with their customer service this past year. As pharmacists are too busy giving flu shots, doctors and patients wait endless hours on hold. As phone calls are not answered in a reasonable amount of time by a pharmacist, physicians and patients are taking their business elsewhere. I simply cannot continue to support a company that is so flagrantly rude to physicians and patients. Walgreens should make a decision about whether they want to continue the business of filling prescriptions. If so, get sufficient staffing and don't take pharmacists away from the job of filling prescriptions.

I had been filling my scripts with Walgreens for years. Most recently the head pharmacist changed. She declined to fill my scripts based on the "GOOD FAITH" guidelines! When I asked her what that was and where I didn't fit in, she simply told me that she couldn't tell me and that she would not fill any of my prescriptions controlled or non, and that NO WALGREENS, A.N.Y.W.H.E.R.E. would either. Upset, I contacted corporate and asked what happened and what I needed to change to fit into their "guidelines" and was told that based on what the pharmacist decided (she judged me on her own prejudice) that I wouldn't be able to fill at any Walgreens ever again and that I should go to the competitors.

I am under the care of a board certified Neurologist, Pain Specialist for the last 4 years for a painful bone spur between my c2 and c3 vertebrae.. I have been getting ** and a few other meds filled at my same Walgreen neighborhood pharmacy for 9+ years now and they all know me by name. I just ran into an issue of them being out of ** and the same with all other Walgreens pharmacies in the area. They don't know when they will get more in stock so anyone trying to refill through them will most likely run out of their needed pain meds. They clearly let this happen on purpose through poor planning as they have a certain customer base that uses their store on a regular basis and fills their stock based on this. I went to Publix and was told Publix and most other pharmacies have the medication in stock and that this is a Walgreens issue. I've always been treated very well by my Walgreens’ staff but this lack of supply of what is now a Schedule II med seems a bit fishy to me - like they just don't want to deal with it. I will be switching over to CVS, Publix or Costco pharmacy soon if this keeps up. It looks like they may not want to keep many of their long term customers. They also said they had a partial fill in stock but could not partial fill my script due to new laws.

My husband dropped off script in the am on Friday 21, 2014 @ Walgreens on Center St Malden. They put it through and "Do you wanna wait?" "No I got to go to work." Told him it will be ready later. Now I went around 9pm. Not too early and then pharmacists said not till Monday 24th. I said I have the bottle. I filled it on Oct. 26th. Now 28 days would be Nov. 22 because of the 31 days in Oct. Well he said, "My computer says you picked up on the 27. I don't care what your bottle says and I don't care if it was the 25th. I'm going by when you picked them up." My question is how is that ok?

I went to Urgent Care due to bad coughing. They diagnosed bronchitis and wrote script for cough medicine and antibiotics (I never take meds so that shows just how bad it is). After waiting in line for 20 minutes, I was told it'd take one and half hour to fill scripts. I went back after two hours and it still wasn't done. Went back for A THIRD time, waited in long line again, and got my meds. They were busy so they had Walgreens staff helping out at the register. She handed me my package and took my money.

Save your Time and minutes on your phone. I have tried calling Walgreens in San Antonio (Corner of Wurzbach and Medical Ctr) to speak to a pharmacy but after 2 days and nights, and each 40 mins wait, I'd expect to at least hear a human voice. Not only the pharmacy is too busy to pick up the phone during the day and early in the morning, they will hang up once you finally thought you have finally get to speak with a human. I believe the pharmacist either turned off the ringer or they are just jacking each other off... Why bother to become a pharmacist if you suck at customer service. What happen to the good ole days when customer service was important. Bring me back to those better time.

I tried to drop off my script for ** so it would be filled and ready for pickup on the day the script was due to be filled and was told that they could only put the script on file 3 days before it was due to be filled. I was 1 day early. I have been going to this Walgreen's for over a year and this is the first time they have refused to file my script for me until it could be filled! It's like they sit around in their spare time thinking of new ways to torture their customers and if you dare say a word to them they ban you from all Walgreen's!!

I use the Walgreen's prescription mail-in service as well as their in-store prescription services. It is the exception that they provide service that is without a glitch or problem in filling prescriptions. In addition, their website is basically useless. I attempted to email them at the address they included in an email notification to me and their address came back as undeliverable with the explanation that it was an illegal host/domain found. I need to move my business to another vendor.

I have herniated, bulging and fused discs in my cervical and lumbar regions. I am in pain management and had been using Walgreens for all of my medications which includes two different narcotics for over a year. Same pharmacy unless they were out of stock or did not have enough to fill. Two months ago I was told that this was the last time they could fill my pain meds because of new regulations but to check when it came time to refill. So, when I went in with scripts in hand, was turned away. I went to several other pharmacies and no one had it in stock. I took a chance and went to another Walgreens who told me “No problem. We will have it filled in about an hour.” That hour turned into five days of overwhelming hassle.

The Winn-Dixie Pharmacy that I've been using for 15 years closed. Apparently, Walgreens bought out their customer list. In all the years that I was with Winn-Dixie, I never had to wait for more than 2 days to have my prescriptions refilled. I'm a diabetic, and they refilled my **, but won't refill my pen needles as they're waiting for a fax from my doctor (Winn-Dixie never faxed - they called them). My medication for hypertension, same story - can't get them, even though I still had refills on them. It's Friday night now, so at best, I won't have my medicine for two more days. My glucose is at 267 and other than not eating, I have no way to deal with this.

I think you should be aware of the poor customer service at the LOOK boutique, Duane Reade,1350 Broadway, NY. I personally feel that I was unfairly treated and even directly discriminated based on national origin. On October 20th 2014, I went on a class trip with 27 students from the Atelier Esthetique Institute to visit this LOOK boutique.

In my entire life, I have never encountered a business as unprofessional, unethical, dishonest, & deceptive as Walgreens. My mother & I have been customers of the Walgreens on Boonsboro Rd in Lynchburg, Va. I completely stopped getting any scripts filled at that store several years ago because of extremely judgmental & hurtful remarks made by a pharmacist named Jane. Much like many other Walgreens pharmacists, Jane overstepped her duties often & acted like she was a doctor. She denied to fill a script one time because she didn't think I needed it. Her ego is huge, & she is very uncaring & mean spirited to anyone she has deemed not worthy of medication. I quickly left the store & moved to another pharmacy, where I have encountered NO problems. But my mother remained at Walgreens & soon also became fed up with Jane's laws. Often Jane refused to refill her scripts, even for ibuprofen, claiming they were too early. However, they were never early & instead several days overdue. Either the woman is ignorant at math or being very difficult.

I went yesterday to have my husband's script for pain meds filled. I went to 3 Walgreens. First one was in DeL and, FL where I was told they were out. Then I went to the 2nd Walgreens in Orange City, FL and the pharmacist (**) did not even hardly look at the script and said that due to the Good Faith Policy that she would not fill it. I asked what is the Good Faith Policy and she refused to tell me. But she did indict that she had the meds just would not give them to me. I informed her that she could call my husband's doctor to verify the script that my husband just had brain surgery about a month and half ago. She said that she refuses to call doctor. I went and spoke to the store manager (**) and I explained the situation and he called her. She informed him that it was that she just did not feel comfortable filling. Even though my husband's name is in their system and he has had in the past the med script filled before. I wanted an explanation and no one could give me one.

I'm not sure why they do this because as far as I know I've never done anything to them. I have many illnesses including mental illnesses and schizophrenia. They've done things like mimic me while they're still on the phone, probably believing the connection was over but it wasn't, and today the female in the pharmacy dept triggered me - they know what does it - causing me torture.

I tried to fill a new prescription of ** at Walgreens in Orange Park, Fl (Blanding & Kingsley) last week. I was told by the pharmacist that he has a checklist he has to follow before filling my prescription. I said okay, so he took my license, insurance card, and prescription. He said he would have to call my Dr. to verify if it is a valid prescription and find out what my diagnosis is. He said he would call me and let me know as soon as he talked to my Dr. About 15 min passed and he called and said he cannot fill it based on good faith. I questioned him and he said my Dr.'s office was not prepared for his questions. I told him I was coming to pick up my prescription. When I got there he advised me not to go to any other Walgreens pharmacies. I was in such shock how this pharmacist treated me. I am a registered nurse with a valid prescription that is in actual pain. I called my Dr's office immediately to find out what the pharmacist said/asked. The nurse said he was asking way too many questions that violated HIPPA policies. She said she answered what he needed to know in order to fill my prescription and he should have.

They are so disorganized. They don't enter meds properly so unable to get refills. And waiting time is ridiculous, only to be told they don't have meds.

I attempted to drop off my prescribed prescriptions from my physician, who were same rx & physician for many years. I was called to the counter & told, "no longer will fill my rx due to 'Good Faith Police' (look it up..I had to)." Also had a black male backup observing/overseeing situation. Was told if I attempt other pharmacies I'd be flagged "pharmacy shopper!" Seriously??? These meds were prescribed to me for a reason from a reputable physician!!! Whose fault? Walgreens.. Who has been fined $80 million for lack of controlled dispensing??

I am a Government employee in Jacksonville, same job, same place for over 20 years. I have always used Walgreens and at times CVS. I read the new policy for Walgreens and pain medications, so I went to have my prescription filled, fully prepared, knowing they will need to call the doctor, etc. I was told it will take up to 2 to 3 days. A few hours later the pharmacist called and said I failed the checklist, but would not tell me why. I am in shock and I made calls and will write letters to Mr. Wasson. This is beyond unbelievable. I have been a law abiding American my entire life and this is how I'm treated when I need my prescription filled. Even criminals are told why they are arrested. I will never, ever step foot in another Walgreens.

Walgreens refused to fill a valid prescription for ** that I have been on for years due to severe arthritis. I have been a school teacher in Jacksonville, FL since 1984, and am not a drug addict trying to get high, just a hard working arthritis sufferer trying to do my job. I cannot function without my medication, and am facing the fact that I will probably lose my job since I won't be able to be on my feet all day, every day doing the best job I can to teach my students. In addition to that, I am now going through withdrawal symptoms that have me so sick I cannot even cook for my family. I have petitioned Class Action.org to review this matter, and I have started a petition at Change.org to bring some attention to this travesty.

Need a 24 hour pharmacy: read my story from tonight before you make your choice between Walgreens and CVS on Main St in Lebanon. This is the review I posted on Walgreens FB page. Actually if I could give a rating of 0 stars I would! Tonight at 5:30/5:40 I had left the emergency room with my 3 yr old son who's sick and running 104 temps for the past 5 days... Anyways make a long story short we had already been to Dr on Fri and today ended up at ER... I had one prescription for ** liquid that he needed filled! It was 5:30pm so the other location closed at 6pm on Sundays, so I came here (Walgreens on West Main) to the 24 hour location.

Ordered L'Oreal lipsticks offered as a special - buy 1 @ $9.99, get 1 for $5. Ordered other items also. When order arrived, it was short one lipstick. After looking at the tube it did not even compare with the L'Oreal I already had but showed the same color number and name. As compared with the color of what I had it was totally off. Now I have to wonder if any of the products ordered from them over the years have been the real thing! As a result of the order being short, they gave me credit for both lipsticks via PayPal so I did not pursue the issue.

My husband takes a strong pain medicine for his spine/disc prob in his back. Since then, he has been diagnosed with Diabetes and Neuropathy. He understands his pain med is strictly for his back, however, he claims without it, he'd die. Says the pain he feels from the Neuropathy is equivalent to standing in a block of ice. His feet feel 'cold' like frostbitten feet may feel. And the pain med takes that 'coldness' away. So thank God he has this strong, pain med because without it, poor guy would be suffering 100% more so! We believe God will one day heal him. Until then, he has this and other Meds.

I tried our new Walgreens. It's only been there a couple of months. I was forced to go to their pharmacy because my old Pharmacy couldn't process Medicare B. I spoke with Walgreens pharmacy first. He was curt but answered my questions. He did offer to get the info from my doctor for diabetic supplies. Told me to call them back later. I did and was told they were ready. When I got there it took them forever to process me as a new customer with insurance coverage and everything. When I walked up, the pharmacist was talking to a social contact it appeared. Didn't assist me and I waited for a clerk. I got my supplies and no one offered to explain anything to me. Parts were missing when I got home. I went back. The clerk tried to help but the pharmacist said I would have to call the 800 number for the company to get the missing parts. The pharmacist would not speak to me or assist in any way. I called a customer service number and she put me into contact with another Walgreens store that was willing to give me the missing parts and help me use the equipment if need be.

For over a year Walgreens has failed to properly add completely fill prescriptions. On the bottles if you have 90 pills they will charge you for 90 pills and only give you 20-40 and cross out on the bottle the 2 given. They put partial refill available when it should be the full amount given. They charge you for all the pills at once and when you get the others they owe you they charge you again and the insurance company.

My husband went Walgreens to fill my morphine script. He came back and opened the sack. My script was filled incorrectly. My doctor had raised my dosage from 30mg to 45 mg and my husband called to check on it with the pharmacist. She treated my husband like he was stupid. She denied the possibility of having an error. Eventually, she went back to my account and stated that it was correct. I should've received a 30 and a 15 but there were no 15's so for me to "Just cut a 30 in half and that will work just fine". What she neglected to do was include the information that you CANNOT cut a ** in half. In doing that it changes the effect of the script of ** because it was time released.

I had my tonsils removed this morning around 8:45 and dropped my prescription off at 12:44 PM and asked them to please rush the prescription because I was in pretty extensive pain. It took over 2 and a half hours to get a message letting me know it was ready for pickup, and upon arrival, after waiting over 15 minutes to even be greeted, I was told that it would be 101+ dollars. I immediately called my insurance company (Anthem) who told me that the cost should only be around 7-8 dollars for the generic and around 11 for the non generic version. I asked to speak with the pharmacist on duty and was rudely interrupted by an employee, who identified herself as "Lauren", and said "she would handle it". After explaining the situation to her and letting her know I was on the phone with member services, she walked away mumbling that "she wasn't aware I work for the insurance company" in a snide tone.

I was at Walgreens store with my mom and sister looking at Christmas candy. I was bent all the way down looking at candy and on top of the shelf they had a manikin sitting on top of the clothes and it fell about six feet down and hit me in the head and I went to the er and they said I had a concussion and a sore neck. And the stupid thing is the manager came over and put the manikin back up on the shelf after it fell on me. I did not touch the shelf, I had candy in my hand looking at it when it fell. What if it was someone really old? A hit to the head the wrong way can really hurt someone.

On Friday October 31 I came to Duane Reade at 535 5th avenue to make a picture for Russian visa. I waited at a photo station for 15 min, looking around for someone to help. Even after I addressed pharmacist to help me find a photo specialist - I still had to wait until Elizabeth, photo specialist of Duane Reade, came. I explained to her the format of the photo I need, gave her the details of the scale required, told her it's for Russian visa- I even had a list with notes for her. But she wouldn't listen - she made American format picture she's used to make, and gave it to me. I told her it's wrong, It's not the format. She scanned the picture to the computer, found a template for Russian visa, made the picture smaller to fit the format. As a result half of my body was cut off!!! I told her it looks wrong, but she said nothing can be done- this is a format and sold me picture this way. The visa center did not accept this picture, so next week I had to go back to this Duane Reade to change it.

Simply put, I picked up my prescriptions and discovered that there were two different pills inside one medicine bottle... 7 different pills in my 90-quantity bottle. Yes! 83 oval pills, and 7 round pills. I called and spoke to the pharmacist who apologized and said he would find out if it was manually or machine dispersed, and tried to pacify me and asked me to bring the medication to him which I did and requested a call from whoever was his superior as he was hesitant to give me any contact information or names...

I have been working for walgreens for about 1 and a half years, I was working approximately 38 to 39 hours a week. The last few months I had some family issues so I had requested certain days off since I do not have set days off that I could work around. Also I had to move my daughter off to college and my son was in the hospital. Since then I feel they are retaliating against me or something. They have moved me out of cosmetics, cut my hours back to 8 to 15 hours a week (if that last week they didn't even have me on the schedule). I also feel when I am there they have started treating me very rude and most of management doesn't even talk to me. Ever since I started working there I noticed that they have their favorites there and that certain people don't do the work they are supposed to and it seems I’m being told to do their jobs as well, while they sit in the warehouse or office talking or pretending to work. They keep adding more stuff for me to do while I’m there and if I don’t get it done I get scolded for it.

Several times, not just with pain medicines, but any medicines within the last few months I have had problems getting them refilled. I contact the pharmacy, told I have to wait for Dr approval, nothing, call pharmacy again, told they will call Dr, nothing. Call Dr myself, told the pharmacy needs to contact them, call pharmacy, have to get an attitude...THEN and only then do I finally get my refills! We're talking DAYS without medicines I need. So my latest one I called in the first time on THURS, it is now TUES and I'm still fighting trying to get a 1 month supply of acid reflux medicine refilled that was last refilled on Oct 2. Do the math!! I'm now feeling very sick and likely will miss work and money due to the pharmacy employees and their lack of following through!

I called in 3 script on a Wednesday that same day I saw my Doctor. When I went to pick up my scripts only two were available. The one missing was my anti anxiety med. They said they called it in and to come back the next day. I went back on Thursday and no refill. While I was in her office I saw her send the prescription orders to Walgreens. I went on Friday and the same thing, no script. I figured they were always honest in the past so waited until Friday evening and still no script. I went all weekend without my medicine. On Monday Walgreens said they called in the script. They told me that the week before. At 4:00 I called Walgreens and my script still not ready. I called the Dr. office and they said they placed the refills on the previous Wednesday. They said they never received a call from the pharmacy. I am not sure what to do. I suffered for 5 days because of this behavior. What should I do?

Pain management patients beware! I have been on pain management since 1991. After my pharmacy was out of my breakthrough pain medication due to the D.E.A. placing restrictions on how much every pharmacy can get in a years time. So anyway I called around to locate my **. After calling at least a half a dozen pharmacies, I called a Walgreens, gave them my full name and date of birth. As anyone who takes **, it is a well known fact that a pharmacy will not tell you anything about these types of meds over the phone, which is why I gave them my info so they could look up my profile. I was told that they did in fact have my medication in stock and had the appropriate amount. I drive 20 miles, wait for 30 minutes, and then they call me to the consult window. The pharmacist who by the way was the same person I had spoken to on the phone tells me that they will not fill my prescription. When I asked why, and explained that I had talked to her on the phone, she then tells me it is because I also am prescribed **.

Pharmacy staff is rude. I was on hold for a long time. I had to waited 4 day to get a refill.

I am INFURIATED. I have herniated discs in my L6 and L7. Severe pain at night. My legal, family doctor, who practices literally 0.5 miles from the walgreens, I've ALWAYS filled my RX at, has prescribed me ** 7.5. Well recently we went to 10mg due to worse pain. I caught word about the DEA and FDA changing policies and classes on ** and said "ok, it's a written prescription with no refills, I'm fine." So I take my RX to walgreens on October 17th, only to rudely have it handed right back and be told "** is out of stock, it's the manufacturers problem, not ours... and no I don't know when they'll be shipping us more." So I said "ok, let me see your supervisor." Supervisor shows up and basically says the same thing, adding "try to switch to **. That's what everyone is doing." I say "listen man... I'm comfortable with **, I don't need new medication, I'll check back in a week."

My wife and I dropped her prescriptions and we explained that my wife's previous pharmacy could not fill her pain medicine any longer. We Told the pharmacy tech how important this was. She assured us that they could fill this prescription plus the 6 others she had. We were told it would be 24-72 hours to get approval thru the DEA. We told them to fill all of them together. We even had them transfer other scripts from her old pharmacy. Got a phone call the next day saying the scripts were ready. I picked them up. We specifically said to fill all of them at the same time which they didn't do. I figured the pain medicine was not ready yet.

Went to get antibiotics at our local Walgreens. The experience was astonishing. I suffer from chronic pain and was asked over and over to give them just a few mins and it be ready. I got a bag of meds after about 3 hours and was in a lot of pain by then and did not open till I got home and they had give me meds I did not need at the time and no antibiotics and I called to ask about them and they had them. Was told they did not know why I did not get them, I had to make a trip back to get them. It was very clear they did not care. Was treated just like I meant nothing. Nobody should be treated that way. They want the money they make from all us nothings! I will never go back. I moved to a hometown drugstore and sure feels better to be treated like a person. At Walgreens you are nothing but a number in their computer system!!!

My 9 yr old g.daughter is on seizure meds that she must take every 12hrs. The store in highland in on Indlps also in Hammond in on Kennedy gives us hell each time a refill is due. They don't have it or it's on back order and they don't know when they will get it. The pharmacy staff is rude. The doctor's nurse has explained to Ericka in the highland store that this is an emergency. Rude Ericka said sorry, there was nothing she could do. I should mention that every month Walgreens say they will keep the meds in stock for the child, however each month we've to drive all over Ind. looking for it!! We don't wait until we run out by the way. One of the meds is **. Walgreen, you need to hire people with a heart. Sorry won't save my g.daughter's life.

Pharmacy offered no help to fill a prescription. They told me they could no fill. Rude employees. 10/28/2014, 3:30 pm est.

I went to the Duane Reade pharmacy on Broadway, between Prince and Houston Streets in New York, having recently accidentally ingested a food that I was violently allergic to. It had been many years since I had such a reaction, and I didn't have my medication with me. I told the people behind the pharmacy counter that I was urgently in need of an **, due to an anaphylactic reaction. I gave them my doctor's contact info for the prescription and gave them my credit card. I wanted to take a ** to tide me over while they contacted my doctor, but they refused to give me water to help me swallow the pill, even though I explained that my throat was swollen. By then my throat was closing. I let them know I was in trouble and that, left without treatment, I could go into shock and die.

I have been taking ** for quite some time now due to multiple major shoulder reconstructive surgeries. The closest pharmacy to my home is Walgreens. Since my last surgery I have had NOTHING but problems with them, don't ever try and phone the pharmacy, they just ignore your calls... The last time I did I waited 45 minutes on hold only to be hung up on. I went to pick up my medication recently and was left standing at the counter while at least 5 employees chatted about how "tired" they were... The employees are flat out RUDE and overcharge those who are uninsured.

This day has been infuriating, thanks to Walgreen's. I tried to call in a refill for the ** that I have been taking for 15 years, for bone-on-bone knees, kidney stone attacks, and arthritis in the spine - was told last Friday that the Feds changed the law to disallow refills, so I waited until Monday to get a new Rx from my doctor, who has been treating me for 2 years. I wish they had told me not to go to Walgreen's, because you have an outrageous new 12-step procedure you have to go through AFTER you turn in the new Rx. Not only is Walgreen's adhering to the new regulations, but have implemented their own STRICTER policy (what gives them that right??)!

I went to Walgreen. I'm really sick and they didn't have a medicine. No dye free? Why why why? You guys make so many medicine. This is real. You guys have time to make Dye free!

Sent script to be filled by daughter who is caregiver. Was advised won't fill, need to speak with doctor. I Have been on this medication for years.. Pharmacist Stated "I see doctor changed a medication and you filled it elsewhere." The pharmacist proceeded to put in system throughout Walgreen's "do not fill, doctor needs to approve" according to a worker there, advising me my doctor refused script. I stated "No way, my script is legitimate and how did the doctor disapprove the script in hand on a Saturday, didn't replace it with something else and let me SUFFER!!" MY PAIN IS SOOOO... BAD. And after he wrote it and I have not been changed from this med. fill, forcing me to not be able to get my script filled as usual. THIS IS UNACCEPTABLE. THE PHARMACIST IS PLAYING WITH PEOPLE LIVES THAT NEED THEIR MEDICATION. I'M NOT NEW TO THIS. IT HAS BEEN SINCE 1987 when I first was placed on pain meds following an almost tragic auto accident and many more after that, leaving me disabled. And continually and constantly in pain.

I needed to know if a script was available and was told they couldn't give me that info without seeing the hard copy. No problem with other pharmacies answering my question. Doctors, stop referring them! They have no compassion.

Walgreens in Florida is now in the process of dropping all pain victims that require chronic narcotic therapy. An associate of mine who is a Walgreens pharmacist says it is a result of intimidation and threats by the DEA, Local and State Law enforcement. It is going to get really bad for us pain victims now and a class action lawsuit is in the works as well as a complaint citing human rights violations as well as violations covered under The Americans with Disabilities Act. (If a disabled person needs meds as a result of pain caused by the disability and is refused the valid/on time prescription then according to the ADA a violation/discrimination has already occurred even if they tell you why they are refusing it.)

On 09/19/2014 I turned in a "rx" for pain medication (**) at my local Walgreens. They told me that due to their new policy they would have to contact my doctor to confirm the "rx" and that it would be up to 72 hrs to get a response. This was on a Friday and my dr. Office like many others are closed on weekends and to make matters worse policy dictates you can only turn in "rx" for controlled substance 1 day early. Normally this would not be a problem but at this point I was going to be out for 2 days.

So, I've been on the same regiment of medications for about 15 years, the same practice for 14 and the same doctor for 5 years. Among those medications is **. I've never had trouble filling this before but all of the sudden, it's a big hassle. I always check my prescriptions on Thursday evening and fill my weekly pill boxes. If I'm short, then I use the Walgreen app to refill via scan. The next morning the prescription is ready, usually by 10 am and I get a nice convenient text telling me I can come pick it up. So one week ago I did just that...and I never got my text/email telling me it was ready so it slipped my mind. When I ran out on Monday night (last pill was Sunday). I scanned the refill again. So Tuesday evening, when I hadn't heard from them, I dropped by. The Pharmacist, whose name is Chris, said, "sorry it's not in the system and it's a 'controlled substance' so I can't give you any partials" even though I told her that I had used the app and was now out.

Walgreens does not answer phone. I was on hold 40 min and hung up. They cause me stress. Waste my time holding a phone to my ear. I am giving up. I have a longer drive but I never had this problem with CVS. New Orleans Lake Forest Walgreens needs staff or needs new staff. I need a nerve pill to deal with their BS.

Well, it seems that the poor clerks and pharmacists at Walgreens, my local Houston TX store, are under siege. Today Walgreens at the West Road location actually turned off their overloaded phone system. The phone system was actually made to hang up on everybody. When my niece went in to pick up my properly scripted prescription for Norco, she was greeted with "We don't know when we will get your prescription filled. We don't have any in stock and it may be two to three weeks before we get any in."

I have been trying to contact Walgreens since 10:30 this morning to transfer and fill prescriptions. Each time I call and go through the prompts after listening to recordings, I get disconnected. I get disconnected from the customer service store link as well. I finally contacted customer service through the 800 phone listing and reported the phones not working...that is after another 10 minutes of being on hold. The representative tried to transfer but could not connect either, she said she would email the problem. After waiting several hours, I tried my store again...same issue, no connection. I even called another local Walgreens and had the same outcome, their lines aren't working either. So, my thoughts of local phone line outages proved wrong because this other location in another city is down as well. Again, I called customer service and after waiting 15 minutes they finally said the phones were down. Well, just found out from my neighbor this is not the first time their communications have been down.

I have been doing business with Walgreens for twenty years. Now they won't fill my prescription in though it is from the same dr., even using the new dea scripts pad. I spend about $400.00 a month there. I will not go near a Walgreens now, they lost my business and I will do my best to tell everyone I know about them. This is not the first scandal they have been involved in. I hope this cost them million nationwide.

I am writing from Greenville, SC. On Friday, October 17th, my 61-year-old husband had extensive oral surgery, including the pulling of four teeth and the implanting of bone grafts in those four locations. The periodontist said he should expect to be "in quite a lot of pain," given the depth of the roots, and the length of surgery and gave me a written prescription for Norco. I went to my local Walgreens on the way home, with prescription in hand, and the pharmacist said, "Oh, that has been back ordered." "Well, my husband JUST had surgery," I replied. "When do you expect it in?" She blithely replied, "Oh, it could be months and months. I don't know." I felt panicked. I asked if any other Walgreens, in this city of 300,000 might have it in stock, told her that he needed to take it immediately, according to the doctor. Her reply was, "No, every Walgreens COUNTYWIDE is back ordered. PLEASE DRIVE ON."

I have been receiving narcotic pain medications for over 10 years now for a debilitating back and neck problems. Have had numerous surgeries. I went to my local Walgreens #3613 and was told I do not meet their good faith dispensing requirements anymore. HUH? Why, I asked. Answer I got is "Sorry I can't tell you that information." What? Well, I have a copy of that paperwork questionnaire for the good faith and I can not see anywhere I may not be in good faith. The DEA has put the fear of hell into these pharmacists. Why, why must a person in good faith who puts all medications in a safe and safe place be denied the help they so need? I am fed up with all these ways they pull to NOT give you the medications. Thanks, Walgreens. You just lost 3k a month worth of my business. Enough is enough.

I've been prescribed one controlled substance or another for nearly 30 years in small amounts for various ailments. Never have had any problem. No police record. Professionally employed man of retirement age. Now in the past few months I can't seem to get my prescriptions filled without a huge hassle. I've been waiting over a month for the last one only to be told they're on 'back order'. When I called customer service today, I was told that their orders had to be approved by the DEA. She then proceeded to tell me.......I WOULD HAVE TO CONTACT THE DEA MYSELF TO GET INFORMATION ABOUT WHY WALGREENS IS NOT FILLING THIS PRESCRIPTION. Could hardly believe what I was hearing. Has anyone ever heard of anything so ridiculous????? So I called my doc and THEY called Walgreens and were told that their supplier no longer manufactures the medicine. A national chain can't get a low tech pill that's been produced for over a century??? Every time there is an inquiry, there is a different story. I just don't get it.

I have been a regular customer of Walgreens pharmacy many years. Basically, I feel that they have violated my rights when they discussed my pharmaceutical needs in front of a group of people (the pharmacist actually came from behind the counter and admonished me for all to hear). I will complete the details of the situation when necessary. Apparently, the company needs to do a better job in training their technicians et al about proper customer relations. The best form of advertising and goodwill, in my opinion is "by word-of-mouth". My scripts were returned to me and I was told not to go to any other Walgreens pharmacy to get them filled as she already entered into the computer system my situation, for all the world of Walgreens to see. Hipaa and other Federal and Local Laws.

This chain is crap, they get sued for being ** ups and they make their customers pay the price. ** you walgreens.

I used to love Walgreens in Mission Viejo. Not only did I get my pain medication refilled there over the years, but I spent about $100 each time I was waiting for refills. They can kiss that $100 GONE. Walgreens is now the police. Twice, while trying to refill my ** with a written prescription, I've been subject to public humiliation which is in violation of HIPAA LAW! I digress. I have serious arthritis. And, yes, I'm one of millions who was given ** in the 80's. So all these years later, I'm now being treated like a drug fend! EVEN with my written RX they are hassling me in front of people! I'm so done with them. I only went there because they have a better generic than CVS. But, I'm so over it. This is the 2nd time they've humiliated me. No more.

Tried to refill my ** which is a class IV controlled substance and was told I had to wait 2 weeks AFTER the last expiration because of federal laws. I then did my research only to find out that the only stipulation is no more than 5 refills in 6 months. Explaining that was like talking to a wall because not only did they have it wrong, the idiots at the pharmacy did not even calculate for the months with 31 days. Why are we paying them 6 figure salaries if they can't at the very least do basic math?

I am a 9 year chronic pain sufferer with very bad lower back degenerative joint disease. Following a number of unsuccessful invasive therapies, I was prescribed a ** therapy for pain control. I have seen the same doctor the entire time, and have always "followed the rules" in my narcotic use (no "doctor shopping", taking the medication as prescribed, etc.). The Georgia State Assembly on 10/6/2014 adopted a change in the classification of ** preparations from Class III to Class II, following Federal Law which did the same. The Georgia State Law clearly allows any ** preparation prescription refills to be honored, as long as the ORIGINAL prescription was written and initially filled prior to 10/6/2014. OK, so far so good. I last visited my Pain Management physician around the 1st week of August, 2014, and was given my routine ** prescription, which had 2 refills. I had my prescription filled on or about 8/18/2014, had my 1st refill one month later on 9/18/2014.

I called in a refill, and the automated system told me it would be refilled and ready at 2 PM. However, when I got to the pharmacy at 7PM, the pharmacy technician told me that it could not be refilled for another 3 days. I wasted time, gas, and wear and tear on the car for nothing. This was the second time the automated system proved its worthlessness.

I went to get my medication today as I have done every month at my local Walgreens and today I was informed that due to their "good faith policy" they would need to contact my doctor. When I asked what that policy was they said they weren't allowed to tell me but they would call me later. After I left, I went home and did my own research on the policy and I'm shocked. I have multiple medical issues that make it very necessary for me to take pain medication. I have always gone to the same doctor, pharmacy, hospital and I have never asked to pick up my medication early. My medical issues are all permanent and I have done everything under the sun along with taking the pain medication to treat my medical issues. My doctors have done all they can just to make sure I have the ability to walk most days so my pain meds are very necessary.

I have been a customer of Walgreen’s for over 20 years. I am a homeowner and a retired disabled woman at 56. I was going to Venice, Florida Jacaranda store for past years when relocating to Venice, FL. I own a mobile home at ** that rent out. I had a problem last week and went to my pain management doctor including the police to report an incident I experienced. My doctor had to write an additional prescription for the month of October. I went to the Jacaranda location and the normal pharmacist that knows me called the Center Rd. pharmacy and sent me there because he could not fill it. I go to Jacaranda monthly around the 18th of each month. Dropped my prescription off and told it would be ready in 1 hour.

I been trying to get hired at the Duane on 137th and Broadway store #14489 and they haven't hired me because ** the shift leader has a relationship going on with one of the employees, ** that is now having his child. All this started inside the store. I try to contact the store manager. I spoke to a manager name ** and l told her what was going on and told her about one afternoon I passed by the store and heard the employee ** say she having ** child and that they had sexual intercourse in the store bathroom while on break. This was so nasty yet horrible because I been shopping at that location since 2012 and never heard such thing till now. My I also witness with my own eyes when they both kissed while ** was coming out a black door in the back of the store and ** in. I guess that's the break room. Last is not fair. They don't hired me because ** wants to have his worker ** and as professional and managers this should be happening. I even told the manager ** if they needed me to go down to the store and point at them and confront them I will do it. That's no problem for me. I hope this problem is resolve cause is a ugly situation yet is making the store lost clients like me. Thank you.

I have been using the Walgreens in Eustis Florida for 7 years now. I have had a lot of problems with my son's medications either not being ready for weeks at a time or else they will split the medication into smaller doses than what the doctor wrote for and make me pay my co-pay 3 & 4 times for the same prescription. They have really gotten greedy with how much medicine they will mete out to us at once, and worst of all they held my pain medicine script written by the same doctor same drug for 3 days claiming they needed to call the doctor to get confirmation even though I have refilled it at their store for years, then blamed it on some new policy! My "new policy" will be to find another pharmacy. Btw I spend a LOT of money at that store, but no more.

My oh my. The spin these chains are putting on their refusal to refill valid Rx for ** after the DEAs new ruling has gone into effect shows how little these chains care for us consumers and how much they can & do try to control whatever they can in pursuit of the almighty $$. Walgreens pharmacist told me-- "I can't refill your prescription because of me DEA ruling." To which I replied, "yes, you can because the new DEA ruling allows for refills of Rx already in the system as class II until April 8, 201." She then replied, "we don't know if state of Texas will be in alignment with that ruling so we need to wait & see." "Hmmmm, I looked it up on Texas website where it says Texas will follow the ruling as written." She added that the big chains had checked with each other & decided not to honor the refills since their systems can't handle the new requirements.

I am in extreme pain most of the time with scoliosis and a ca wreck that broke my back. I turned in my Legitimate prescriptions from my pain management Dr. as I do every month and was told, "there will be a 72 hr hold on these, it's a new law". I did not raise my voice or swear or anything, I was just making sure the pharmacist understood the severity of what she was putting me through. She called my doctor, told him I was rude and refused to fill all of my pain medicine on that basis. I am lying here unable to get up or function because of that pharmacist. No other pharmacy has the amount of meds I was on in stock so I am sentenced to suffer agonizing pain for no reason!!!

I don't like going to the Dentist or Dr, always freaks me out even though I'm healthy. My dentist prescribed me ** to take care of my stress levels. The directions they sent to Walgreens was to take 1 pill 1 hour before appointment. (I did not know this info) The bottle told me to take 1 pill every hour up to the appointment. So I took 1 every hour up to the appointment, equaling 5. There were only 5 pills so I figured it must be a slow way for it to take effect. Not the case! I've felt sick for 2 days, really weak and all around crappy. I called the manager at the Walgreens and he's giving me the runaround. What should I do?

My stepson had a prescription for a solution called "magic mouthwash". They told us the first day that we had to wait a for the insurance to through. The next day they said it was not ready due to they had to mix the solution by hand. The insurance never was resolved and we paid 37$ for the prescription. Once at home, we discovered that the pharmacist had just taken someone else's script and put my stepson's name and info sticker over top. My husband called the 800# and was told to call the pharmacy manager and that they had no way to contact individual stores. My husband protested knowing they would give him the run-around. Then she suddenly had an e-mail address. We called the pharmacy and the pharmacist who answered was the one who did this screw up. She became rude and defensive when my husband told her why he wanted to talk to the manager. We are still waiting for the manager to call back.

I have been using Walgreens for my pain medications for years. When I brought my prescriptions in on Monday, they told me it would be an hour and a half wait. I waited all night and they were not filled. I went into the store the following morning and they told me it would be an hour. My 6 year old and I waited for an hour. Then the pharmacist called us up and told me that I no longer fit their criteria and that they would not fill them. Ever again. I use the same doctor, there have been no changes in my prescriptions. I get them filled on the day they are due. I had back surgery in mid July and I am so not amused. Since I do not fit their criteria for medication any longer, my money no longer fits their criteria either. And we used that store for everything imaginable. There were times we spent money there more than 4 times a week. Bread, milk, personal products, cigarettes. No longer. Luckily I found another pharmacy immediately, but I still went 24 hours without anything for pain.

I order Paul Mitchell Awapuhi Moisture Mist and received something in the PM bottle that was NOT the product I ordered. It did not work like the authentic product and did not smell the same. When I notified them of the problem, they quoted the disclaimer on the PM bottle: "We cannot guarantee the authenticity of this product if sold by any supermarket, drugstore or other unauthorized retailers. Guaranteed only when sold by a professional hairstylist." As if this excuses them from the problem with their supplier. Even the product description on the order was blank! I should have known better than to order from Drugstore.com. I will never buy from them again.

I have been getting my prescriptions filled at Walgreens including my pain meds for years. @ weeks ago I went to get my scripts filled and now they tell me every excuse in the world not to fill them. I have been to every pharmacy 30 miles in every direction from my house and all I get is a range of excuses why they can't fill my pain meds. Their Pharmacist refusing to fill necessary Medication is leading to Suffering, lost time from work and wasting resources like gasoline.

My son's prescription was filled incorrectly 11 time from September 2013 to August 2014. My son's doctor and I discovered this and we both contacted Walgreens on 9/30/14. The doctor's office spoke to the pharmacy and I contacted the 800#. I was told I would be contacted in 2 days. On 10/3/14 I went to Walgreens to speak with the Pharmacy Manager who said that this is the first she is hearing of this. I was infuriated. She did offer to give me my co-pay back as a refund but that is not my main concern. What is most important here is that my son has been suffering due to Walgreen's mistake. I did contact the 800# again today who assured me that the email had been sent on 9/30/14 to the Pharmacy Manager. This matter is now being escalated to the District Pharmacy Manager and I was told I would get a call back in 3 business days. I am awaiting the call to see how Walgreen's plans on handling such a serious situation. This is also a matter in which I will be seeking legal consultation.

Ever since the implementation of Walgreens 'Good Faith Dispensing' program that has pharmacists second guessing Board certified pain management Doctors, it has become a nightmare getting prescriptions filled. What's especially bad is when ones prescription plan is Walgreens since my spouse is a manager with nearly 20 years and I am disabled due to several painful autoimmune disorders including mitochondrial myopathy, polymyositis, Addisons disease, as well as degenerative disc disease and severe arthritis in both knees. I have been on various pain regimen for 10 years with no issues until this asinine policy was put in place. Because of policy changes within Walgreens, pharmacists now report directly to the manager. My partner has the misfortune of having a very antagonistic relationship with the head pharmacist and he has used this policy as an excuse to get back at my partner by saying he is no longer comfortable filling it.

I've been associated with a lot of other pharmacies but NEVER one as bad as Walgreens. Just had my prescriptions transferred to Walgreens by the pharmacy they bought out (a private pharmacy). Had more problems since that transaction than ever in my life. Couldn't even talk to anyone today on the phone to get a refill. Stayed on phone for about 30 min, cut off twice and finally had to get in my car and drive to the store. Talked to the very young pharmacy mgr, and she said no one else can I talk to about the LOUSY service. Can call the 1-800 # but the complaint will just come back to her to inform her of the problem. There is not enough staff to handle their problem & the young mgr. can't do anything and said they have already told her they won't hire anymore personnel to correct the problem. I'm probably going to transfer my business to another pharmacy. Don't know where because I understand CVS is just as bad.

I experienced work place bullying as an older woman by a much younger male manager. I used the "open door policy "and it failed me terribly. I was retaliated against to the point I was forced to quit. I became very ill, mentally and physically. I believed in the pharmacy America trusts and never imagined something like this could actually happen. Especially at 57 years of age. I have become an activist against workplace bullying. I attended the shareholders' meeting last January in Chicago. I shared my experience and the CEO, Greg Wasson, said Walgreens has zero tolerance for retaliation and invited me to speak to the human resources president, after the meeting. I did and was introduced to a corporate attorney. He promised to get in touch with me to reach a resolution. I had to finally call him, only to have him try intimidation by calling me a liar. Walgreens is unethical and ruthless. Definitely not the corner of happy and healthy. I plan to continue public protests and WILL be at the next meeting. Nobody should endure the pain I have suffered at the hands of this horrible corporation.

Each time I get my pain pills, they find an excuse not to fill it! Not enough time, don't know diagnosis codes, don't know me, your driver's license was expired, new pharmacist. I've taken same dosage for thirteen years, no changes!

I got a letter to call the pharmacy. Twice I called and waited for near 10 minutes and got no answer so I say if they need me they can call me back. The bad part is upper management does not want nothing to do with the complaint and as far as upper management is considered customer service is great but little do they know it is very very poor.

Bad attitude at photo department always. Today is the worse. Not going back. Must be Walgreens doesn't need the money. No one cares!!!

I love the actual store but the pharmacy should be closed down. They are rude, judgmental and screw up so much and people suffer and have to wait wait wait days past their last medication. That are medications you should never just stop. They tell you one thing then do another. It's ridiculous and I believe dangerous and life threatening especially when it comes to people's meds that they need or could die. There should be no excuse for mistakes or there shouldn't even be any mistakes when dealing with people's life. A vending machine can do their job better.

Went to store on US 1 North Vero - need medicine you don't have. You can't help locate - all you can do is put down doctor who prescribe such and refuse to call another location. Very unprofessional.

I've been taking ** 200 mg tablet for the last year. I usually get it from Walmart where the price is $18.00 for 120 tablets. No insurance required. Never had a problem. I went back to work in December and the Walgreens is on my way to the office, making it convenient to purchase refills. So I transfer my prescription and the co-pay is $7.00, not a problem.