Walgreens Pharmacy Reviews

The workers are all wonderful, everything in one stop, prices right, like home no matter what state. They open 24 hours. You can do everything in one place, send money, food, clothes, medicine. Only they quit letting you buy their gift card with credit card. We buy medicine with Walgreens gift card.

I am satisfied with Walgreens. Previously I used CVS but became dissatisfied with them and switched to Walgreens. I glad that I switched. Waiting time is less and prescriptions are filled quicker. I don't get hassled with messages urging me to refill my prescriptions when I am not ready.

It's a great store with very helpful employees. The store is convenient and usually has what I need, including groceries and pet supplies and medicine. Everyone is very helpful and the sale prices are great!

85% of the pharmacy staff are helpful and seem to care. Then you have the other 15% that should not work with the public in the medical field. The manager is very good and if there is any issue, he assist in resolving them.

My experiences at Walgreens varied by store. I've used Walgreens in three states. My current home Walgreens in Virginia Beach is outstanding because of the staff -- very customer oriented, knowledgeable, friendly and responsive. It is also close to home. I would not rate other locations as highly. I've used other chains but Walgreens has been the most convenient for me to use.

They do not process insurance in timely basis and mix prescriptions up. They are not well informed and rude at times. There are some well trained personnel there who are thoughtful and courteous however they need consistency in performance .

January 12, 2017 I left the emergency room at 4 a.m. The next day I went to drop off scripts. I went thru drive thru to the lane for drop-off. There was 1 car in pickup lane. They left. I had already sent me scripts the employee left and I was sitting there for 5 mins. I press the call button several times. I blew my horn several times and nothing. After sitting there for 5 mins a car pulls up in pickup lane and they come immediately to take care of them. I blew the horn and yelled, "I've been waiting for 5 mins you need to take care of me." The man in the other car rolled down his window, cussed me out and said he didn't care how long I was waiting there. She had literally put my scripts to the side and grabbed them to process now.

I have been going to Walgreens for many years, and love the low prices and variety of items. The pharmacy staff is outstanding. Customer service is exceptional, and rewards are awesome.

Trouble with the pharmacist making changes to meds. I do not like when they try and change my meds to generic brands without checking with me first. They take it upon their selfs to do this and if that is what the Dr. order then fine, but not for them to decide.

I have not waited in long lines and they are always working to improve their rewards program including those from healthy living habits. The specific store I visit is usually excellent, however I have been in other Walgreens that are not.

Wait time is often at least one hour, I usually have to come back. But overall, a great pharmacy. Love that they are open 24 hours and have a drive-thru window. Also, the pharmacy techs go above and beyond if one encounters a problem getting a prescription filled.

On Thursday Jan 12, 2017 my Doctor sent an electronic prescription to Walgreens at approximately 3 pm. I was still in her office. Later at 635 pm I contacted Walgreens to see if my prescription was ready and I was told that they had not received the electronic prescription. After I contacted them I received a voice mail informing me that my prescription would be delayed. This is a consistent ongoing issue with Walgreens. Bottom line I have an infection and cannot take medication because Walgreens has refused to fill my prescription and this is not the first time. At this point it has been about 18 hours without my prescription.

We live near a Walgreens that closes at 10:00 although there is a 24 hour pharmacy a little further away but sometimes we miss the closing time when coming back from work. Wait times are not bad although sometimes they don't have an item in stock and it takes a lot longer than it seems it should to get the medicine. Also the reward program is okay. We like our local Walgreens - staff are friendly and helpful!

I have been doing business here for many years and the people are very friendly and helpful. I love the pharmacists there. We lost one who was transferred and am hoping we don't lose Kristi. She is the greatest. She makes sure when I am given a new prescription that I know how to take it along with my other OC supplements. The new pharmacist is very nice too. Even though they may be very busy they make you feel that you are very important to them. I have never encountered a rude person and the reward program is very nice. It saves us some money.

My refills were not able to go through because according to Presbyterian, my insurance, the ladies at Walgreens were running it through incorrectly. I was told 2x I would get a call back and did not. I've filed a complaint with the Walgreens headquarters and their boss.

I enjoy the service and the employees at Walgreens. They are very polite, happy, and responsive to my questions. The store is clean and well lit, and the shelves are fully stocked. But lately, the wait time has been excessive and it seems they have a lack of enough employees working.

The store lacks customer service and professionalism. Pharmacist was slow and didn't have a professional demeanor about her action toward the customers. There was enough staff to assist customers with concerns. We had to track down staff for help.

The store is short of help. Yesterday I waited in drive-thru for longer than usual... I think it was because they were helping people inside and forgot about drive thru traffic...

Pharmacist is willing to look up info if answer is not known. Usually at least a two to six hour wait. Most of the pharmacy staff are good tempered and patient, helpful. I have one location I go out of my for as this location is where I've had the best professional help.

I always use Walgreens. They are very helpful and always have what you need or they order it and have it the next day. They call and let you know that you have a prescription ready. They try very hard to please you. Overall they are a good and friendly place.

This Walgreens located in Onalaska, WI HAS to be one of the finest in the Country. It's a pleasure to just visit there. We go here frequently as we have a lot of prescriptions to obtain. They have a very helpful staff all around. I can talk to a Pharmacist at almost anytime and get answers to almost anything. This store is run efficiently, it's clean and items are marked specifically. They also offer about anything one would need to purchase outside of just pills, etc. Top of the line facility - Five Stars!!!

I love my pharmacy, they know me by name and by voice, they help me better than any other pharmacy ever has. They actually explain things to me when I ask questions. I love the rewards program, just wish that they would add your points to every prescription like they say they do. Also wish they didn't text me every time my prescriptions were NOT ready.

I've been going to Walgreens for my Rx's for a long time because I trust the pharmacist's knowledge of the Rx's I take and can ask questions at any time. The pharmacy hours are very convenient too. I wouldn't take my Rx's anywhere else. A while back our insurance carrier stopped using Walgreens as an approved pharmacy (it had something to do with the contract between Walgreens and Anthem). We had to temporarily take our Rx's to a different pharmacy. It was awful! And I was so happy when our insurance carrier and Walgreens finally came to terms and worked out their "issues".

Shopping experience on January 3 and January 5, 2017 and before. I am a customer at Walgreens since 2011 and have noticed since approx. 2 years that the pharmacy at Park and King is desperately understaffed. Walgreens tries to alleviate the problem by using floaters or part-timers some of which are totally inexperienced, rude and have no idea of how to deal with customers. If Walgreens tries to give a chance to uneducated people they should to say at least provide some training in social behavior not even speaking of product knowledge which they lack entirely.

When I placed a prescription with the pharmacy I was told by my insurance company the cost would be $22.00 for a 30 day supply. I called before going to pick up the prescription and was told the cost was $108.00. The employees first were HORRIBLE TO DEAL WITH. Then I was transferred to a pharmacists who was even worse than the counter person. They just wanted me off of the phone and were happy to tell me if I hang up it would be better for all concerned. I did and transferred the prescription to another pharmacy that was 2 dollars more than the original price Walgreens quoted me. I transferred ALL MEDICATIONS from Walgreens and sent a letter to the insurance company advising them of Walgreens' practices and reconsider using them.

On Tuesday January 3, 2017, Walgreens on 585 Dekalb Ind. Way Decatur, Ga. I went to the front to checkout. There was 3 people waiting, no cashier. I asked the man in the photo dept to call for someone to check us out. He came over and call the lady in cosmetics to check us out. She told "no" out loud. She said it 3 more times, "NO." He had people in photo dept. This is unacceptable. My name is Yvonne **. I shop at Walgreens all the time. Never had a problem like this before. Would like a response. Thank You???

On January 2, 2017 between approximately 630 and 730 pm I just got out of the emergency room and we will I dropped off a prescription at the window and was told it was a 20 minute wait so I parked my car and went inside. It was just my seven-year-old daughter and I. When I went in the store I noticed all the Christmas items were on clearance so I went direct to the clearance aisle and started to purchase some of the clearance items. While I was over there I noticed a very large deck of cards that were open on the counter and said to my daughter who loves playing cards, "look at the size of these. Maybe we can find some in the box."

My wife had surgery to fix a broken ankle. A nerve block was used on her leg for the surgery. While the block was still in place, I dropped off a prescription for pain pills to the Walgreens pharmacy at Dublin and Union. That night the nerve block wore off and my wife realized that the pain pills which she had were not adequate, so she had me pick up a prescription for something stronger. I dropped it off, and was told that it would take an hour to fill. During that time, my wife got a call from her doctor, according to him the pharmacy called and told him that we had picked up the prescription from the day before. This was not true. Walgreens could have caused my wife to go through agony all weekend. Luckily the doctor bothered to call her, he could have just canceled the prescription. We will be using a different pharmacy from now on. A pharmacy that treats my wife and I like junkies does not deserve our business.

On 12/4, I went to the Walgreens on 6603 Wadsworth Blvd in Arvada, CO to purchase Christmas gifts. One of the gift was a $75.00 gift card for Burlington. Yesterday, when the friend who received that gift went to use it, she was told the card had 0 balance on it. I called Walgreens today, Manager put me on an almost four minute hold, then hung up on me. I called back, she said they "can't help with third party cards." Then, when I asked for help, she said to come in tonight with my receipt, but when I asked her who I should ask for, she informed me "Well, I'm out of here at 3 pm, and the assistant manager can't really help anybody." I then asked why she couldn't help me on the phone, since I had all the receipt and gift card numbers. She was very put out, I could hear an annoyed person in the background saying "just get her number."

I made an online order and realized that I left out an item. THERE IS NO WAY YOU CAN CANCEL THE ONLINE ORDER. I shop at many online companies and there is always the option to cancel the order immediately. I was told that all I can do is refuse the package when it arrives. Ugh!

For years, I went to Walgreens to get my son's script filled. Every time, there was an issue with filling (It was always resolved). However, There was always some long drawn out story about the cost. I always had to go back and forth calling insurance, calling Walgreens, again, calling insurance, etc. The last script that I refused to have filled, I wast told it was over $200. Which made no sense to me because it was a tier one, controlled substance drug. I was given some ** backwards explanation and didn't have it filled. Thank goodness my son was getting out of school within a few weeks and did not need it over the summer.

I'M SO DISAPPOINTED WITH THE SERVICE I RECEIVED FROM THIS LOCATION TODAY!!! I ordered thank you cards for the sympathy we received from a recent death in our family. I ordered a total of 65 cards via online because I like the convenience of picking it up when it is ready but it turned out to be more of an INCONVENIENCE!!!

The Walgreens stores specially the pharmacy stores don't have licensed pharmacy technicians. They used volunteers, cashiers and managers to fill the prescription and most of time people in risk because they don't want hire pharmacy technician instead they used that explained above. So guys careful. Don't sent your prescription especially, Santa Rosa, Rohnert Park, and Cotati and other stores in Sonoma County. Not good so careful guys. Thanks.

I used to order photos at Walgreens all the time (about 5 years ago before I moved overseas, then returned). I prefer a matte finish, so I get the mail order. When picking up at the store, the gloss quality is inferior and the image actually wipes off the paper if you try to trim it. I ordered a print and got a tracking number, but it stayed at a certain facility for over a week. I called Walgreens and they had no idea what happened to my print, but reordered it and upgraded the shipping. I received both on the same day. Not having learned my lesson, I ordered another print. It's been a week since I got the shipping notice, and it still hasn't arrived. What's more, the tracking number has it starting 20 minutes from my house (Maryland) then going to Ohio, then New Jersey??? It's a good thing these are not gifts or they'd be late. The coupon codes make the offers tempting, but the service is terrible.

I placed an order on Walgreens.com on November 30, 2016 for 7 bottles of shave cream. As someone who shops online frequently from a variety of retailers, I was surprised when I did not receive a shipping confirmation email within 24-48 hours (the email I initially received confirming the order stated my item would be shipped and arrive to me within 1-3 business days. Obviously that was a lie. This is where my horrendous experience with Walgreen's customer service team begins.

I was enrolled in the Walgreens Mail in Pharmacy as directed by the insurance company in NJ that covers me from a work related injury in my practice as an RN. The first month (11/2016), they made a med. error. They put two medications in the wrong labelled bottles! When I called to report this serious incident; I was told by their pharmacist Donna "too bad! I caught it, so it's no big deal!" Now - month 2, I'm told I don't meet their "good faith review"? I do meet it. There is a PDF of this form online. I reviewed it and both my doctor (of over 16 years) & I meet or exceed their bullet points & questions.

Walgreens: $190.88, Sam's Club: $24.00. A real attention getter for me. Maybe you also! Same medicine, same size, same quantity. In both cases, a cash transaction. The Sam's Club pharmacist surprised me, when all on her own, she apologized for the huge price charged at Walgreens as if to say how "unethical" it is in her profession. Her words.

On November 29 my husband went to pick-up a prescription for an salve for an open wound I have on my foot from a recent surgery. The Walgreens at Northwest Highway and Dryden in Arlington Heights said they did not carry it and that he would have to go to the Walgreens in Mt. Prospect on Elmhurst Road and Golf Road. When he went to pick it up he was told that our Blue Cross/Blue Shield policy did not cover it. The cost was $168. Since this wound has been a problem for a month we decided I had to try something else.

I have been taking very low levels of the same dosage pain medication for over 6 years. I have life threatening allergies to all NSAIDs. I get whole body deep tissue hives including in my lungs and stomach. If I take any sort of pain meds other than the one my Dr prescribed, he has told me I could kill myself fairly rapidly. I actually hate the narcotic painkillers I am now forced to use. I would do anything to be able to use ** again although I suspect the use of ** to block my pain for years (I was told I would never walk or work again as a result of being a passenger in a car accident at 27) helped create the severe muscle and joint pain I now suffer from.

My partner and I went to Walgreens on Cass Rd in Joliet last Friday, November 25th, 2016. We ask if it would be possible to refill his medicine (which is very important not to miss a dosage) that night. They told us that our medicine will be ready today, Monday November 28th, 2016 in the morning. I asked the clerk if our medicine was going to be ready for sure, and she said "YES". However, today I call to double confirm and the pharmacist in charge told me that she wasn't aware of it. That she was going to begin to submit my prescription for tomorrow at 2:00 pm. Should I trust the pharmacy of Walgreens at Joliet again? I don't think so! Lack of negligence, organization, and the pharmacist unfriendly tone voice, is helping me to reflect and reconsidering if I should go back to Walgreens.

Main Street Pharmacy had wonderful people capable of filling prescriptions. It was purchased by Walgreens. Then Walgreens proved to be unable to perform the task of filling the prescriptions that were on file with the pharmacy they purchased. Also the people employed there are not capable of understanding the difference between a 30 day supply of a medication taken 3 times daily and a 90 day supply of a medication taken once daily. I must come to the conclusion that these poor people do not know how to read and therefore should be nowhere near medications or the distribution of any medication as an interest in public safety.

Walgreens Pharmacy had, delayed by 2 weeks, my important med twice for PTSD and delayed my service animals anti-seizure meds, as well! Complaining on their f/b site does NOTHING! Calling their Customer Service does little or nothing at All! (Had been doing both for 2 months and NO HELP) I finally realized how to work their 'system' and wish to share with you: Go Directly to Store Manager and tell them to call District Rep immediately with your complaints/concerns. District Rep will call you in a couple of days - tell them! IF, District Rep blows you off - demand to speak with their boss and tell District Rep to contact them immediately and call you! Boss did call me back, pronto and compensated me with a Visa $150 gift card - not enough but better than nothing! I refused the first offer of a Walgreens gift card as I will never step foot in any Walgreens again!

I have been a regular Walgreens customer for over ten years, not always the same one due to moving a few times but I have always used one close to my home. WALGREENS in Bridgeville, DE has recently had a change in their head pharmacist. Her name is Jessica. She will no longer fill my pain medications because SHE has determined the QUANTITY is too dangerous for me, WHAT THE HELL!!! Pharmacist are NOT doctors, and she called me in the back office and explained that my doctor is not doing what is best for me and that she will not partake in filling this amount of pain medication.

I went to the pharmacy at West and Clinton here in Fresno Ca. I handed my prescription to the pharmacist. He said he couldn't fill it unless he called the Doctor. I said call him. He did and then told me he couldn't fill because he needed to know what was wrong with me. Was he going to examine me? I snatch the prescription out of his hand and told the little rude kid I would go somewhere else. I went to Rite aid and they filled my prescription immediately with no problem in 20 mins.

Most people tend to complain about the pharmacy for whatever reason and yes most of the reasons are valid reasons to complain about. I would just like to praise my Walgreens in Houston, Texas. I have been going for 10 years now. And through the years the pharmacy staff has change from management to technicians and cashiers, they know exactly who I am and treat me like family. And I enjoy that. And any issues I encounter such as medicare issues or the medicine not being ready by the the promise time, they always seem to care and try to correct the problem.

I have been having problems with clerks not being available in the photo department at both Walgreens in Yuba City, CA. Today, I went to the Walgreens on Colousa Hwy in Yuba City. No one was working in the photo department. I selected all my photos. By that time, there still was no one in the photo department, so the poor young girl working up front had to dash over to help me and still try to hold the fort at the front by taking money for purchases. She called three times for help in the photo department and no one ever responded to her calls. So, she had to keep running back and forth to help me in that department.

I went to pick up all my daughter diabetic medicine. I received someone else prescription and not my daughters. I had to wait until the next day. When the ** expired, I am thinking about switching to CVS. This is very unacceptable and the lack of the privacy act. The pharmacy tech should of been more diligent. And my daughter ** was still at the pharmacy. I work in the health care business. I would be suspended with out pay.

Would like to know when a pharmacy technician when he call the doctors and the doctor said it was ok and he filled it last month but now he said he don't think I need it and he don't have any documentation. He talk to the doctor. If he had any questions why didn't he ask the doctor? Now the pharmacy technician at Walgreens knows more to the doctor so I am telling everyone Walgreens pharmacy technician think they are better than your doctor.

An anti viral medication was ordered 11/2/2016 at about 2 PM. Heard nothing from Walgreens in text format... called and was told it was being processed. What they really meant when I spoke to someone in the store was that they did not have it! I have been dealing with this store for about 6 years. They have my phone number to text me about status. If I wanted, I was told, I could drive about 10-15 miles and pick it up at another Walgreens. I called that mentioned store and was told they did not have it! This is the worst service, but perhaps all service centers like this are similar. I will try CVS and have my account transferred. I depend upon pharmacies because I must have a continuous supply of medications. I am an insulin dependent Type 1 diabetic. If you have succeeded with a pharmacy chain, please state the name.

I went in to refill my medications on Nov. 2, which my bottle said, they would not fill it because I came in late. I go by my bottles not when I picked them up. The location of this store is in Madisonville, TN. The lead pharmacist is Paul, I called corporate and they are investigating this matter. The customer is right and the assistant tech asks why I am complaining about 52 miles both ways to my home, and it costs money to come back to the store to get my meds, that he travels 100 miles one way to his job, I told him that is not my job and I'm disabled, and should have gotten my medication, and it's not my fault that the wrong date was on the bottle.

I am writing to make certain that pharmacists when they make mistakes resolve their errors in an ethical and compassionate manner. On Friday, October 28, 2016, I took 3 prescriptions to the Walgreens in Tustin California. The place was like a circus and it was topped off with a digital billboard with your name and your disposition posted for the world to see in violation of HIPPA Law. That disturbed me as I felt like my privacy was being violated and I asked not to be posted on the board. However, I was pretty much ignored. There was no way for them to reprogram the board and allow for someone to be truly private.

I have written several complaints past, I will not be doing that again! Because I now shop CVS. The service is 100% better, they call me as soon as my scripts are ready, very customer friendly! And to top it all off they give you a bottle of water (no cost). Thank I sold all my stock in Walgreens.

My employer recently switched to a different insurance plan, and when I went to pick up my prescription Walgreens said my new insurance wouldn't cover my medication without prior authorization from my physician. I needed my medication so I paid out of pocket, and Walgreens said that after my physician gave my insurance company prior authorization Walgreens would reimburse me. My medication cost me $280 out of pocket, whereas I normally pay $30, so a reimbursement was important to me.

The pharmacy department at the Winder, GA location has been the worst that I have ever experienced. The lead pharmacist is a complete jerk questioning my meds and asking me why I am taking them. I have been taking the same medications for 4 years and I have never had anyone question it or ask me why. The lead pharmacist was very rude to me and said that he would have to call my doctor to verify the prescription.

I use Walgreens a lot. When I'm in Gainesville I use Walgreens. I never have to wait for my medicine no longer than 10-20 minutes top. When I use Lake City Walgreens my wait is always 2-3 hours why then you do wait all that time to get your medicine when do pick it up. Then they tell you to wait another 10 or 15 min which is ridiculous. The staff is never on the same page. I feel like boycotting and telling people not to use Walgreens. Something really needs to be done. Like me and others in my situation disabled and sick we know we have to wait on our meds but 2-3 hours is ridiculous when you have to catch a ride or just wait until the next day that puts us in another situation of trying find a ride. I don't understand why Gainesville and Lake City doesn't work the same.

My order was a mess when I received it. Everything was tossed into the bottom of a vastly oversized box and a few plastic air pillows put on top. I had placed a large order (>$100) to stock up on sundries as I was aware that this site is closing down. Bad mistake. A skin cream jar was open, an oil bottle had leaked, boxed items were crushed, and everything was coated with the mess. Not going to have pleasant memories of this company.

I have been refilling my prescription of 10ml ** Insulin for over a year at Walgreens. I have a Walgreens savings card for prescriptions which cost $20 a year. I have been paying $211.00 for insulin for my cat every 3 months. This month I refilled prescription and asked if cost had increased and they said no. Then next day I went to pick it up and they said it cost $345.00. I asked why has the price increase so much. They said because the manufacturer increases their prices and then Walgreens increase on top of that.

Going to Walgreens in Merritt Island resembles going to the small town pharmacy. They know you by name also know those who live with you and always send their best regards. Specifically noting (alphabetically) CHERI & SHANTEL, TRACY. THEY ARE TRULY OUTSTANDING!! It's a delight to see them and they go OVER and ABOVE to assist, inform and provide our pharmacy needs even when it's busy or the end of the day. They make it worth going out of your way to go to this pharmacy. The store area is brightened by Kat. She helps you locate what you need and helps you maximize the savings available on products. WITH THIS TEAM...I personally couldn't ask for more!

I order my meds around 7 or 8 am. I called them at 4 pm they didn't have my meds ready. Tried to say they would fill them the next day. This is about the 4th or 5th time they have done this so I went off on them. Fraud and false advertisement is against the law. They don't seem to care if they do their job or not. I live in Asheville NC. The store is on NC 63.

I have been purchasing insulin ** for years and the price is going up and up. Now I pay $561.00 for a month supply from Walgreens. I am now in the gap. So I have been shopping around. I found that Walmart was the cheapest around, at $100.00 for a month supply, 4 TIMES AS MUCH. I have been going around telling people not to shop at WALGREENS. They overcharge the insurance co, and that is why they have store on every corner. STOP SHOPPING WALGREENS.

My daughter took a script to the pharmacy and told her they can't fill just one script. It has to be several. When just last month they filled just one script. They override Doctors' orders.

I was at the Walgreens at 7:20 pm at the 2575 Broadway NY, NY 10025 location. I made a complaint about a man who I believed at the time to be a shopper. This guy who is described as ** male about 6 ft with a white tee and burgundy jeans and dread locks with a scar on his left side of his face and had a beverage in his hand appearing to be under the influence of some type of substance who followed me from the entrance to the escalators, catcalling me and did it again when I came upstairs with my items to pay for them. I gave him the finger and went on the line. He kept looking at me and pacing around where I was and walking in and out of the store while I was on the line and I felt unsafe so I told the cashier who is described as a light skinned possibly ** male with salt and pepper curly hair.

Walgreens never provides good customer service. My insurance forces me to go there and every time, it's a nightmare. I wish I could spend my hard earned elsewhere like CVS or Rite Aid, where they treat their customers with respect and don't judge them based on their medication. I take antidepressants and ADHD medication and every time, the cashier gives me looks like I'm a crack head. I've sent half a dozen complaints to customer service. Never have they even replied. I suggest to everyone, spend your money somewhere else, anywhere else.

I ordered product from Drugstore.com via Amazon. 31 days later, it has not arrived. I went to track the package and saw it's been held up since August 4. Today is August 28th. No email, no communication, nothing to inform me of a hold up, delay or anything. It's a good thing I remembered that I ordered these items. They were part of a very large order on Amazon so it didn't occur to me until yesterday. I had to spend half a day trying to unravel the mystery and get a refund. Then they refunded a card that is no longer valid. So I will have to spend more time working with my bank to get the refund on the correct card. Never again.

Walked in only for prescriptions with an bottle of 20 oz coke almost down to the rim empty. Management makes accusations that I'm a shoplifter even though I never went near that isle of the fridge. Got the drink from home where I have an entire case. Didn't have the guts to press charges because I would've won in court. Nasty manager GRABS THE DRINK OUT OF MY HANDS leaving me confused!!! Then disappears up an aisle!!I hadn't any idea why he did it! Figured hey-he can have it, my lips were all over it, I got my meds in my pocket! I left and I'm surrounded by police!!! They're telling me he accused me of shoplifting a 20 oz coke!

Never use this pharmacy for lifesaving medications. The particular store in Lauderdale by the sea goes only by the corporate rules. I needed medication that I have taken for over 10 years to help my anorexia. I ran short and requested the medication 1 day earlier than my usual pick up date, when I requested it a day early, they refused. They treated me like a drug addict and told me to wait till the next day. I am in need of nutrition and without this medication, will eat one bite of something and stop eating. I have lost so far, 5 pounds of my already skinny body. I have to go without the will to eat until I get this medication.

Numerous calls and texts to pick up my prescriptions that were supposed to be ready. When I arrived, they were not ready. I decided to return a few days later and was then told that my prescriptions must have been put back because I did not come in to pick them up. A pharmacy tech then decided to look in a basket of prescriptions that were never picked up by other customers and she found a prescription for ** which was the prescription I needed. She consulted with another tech and decided to remove the label and printed one off with my name and placed it on the bottle.

If I could give "0" star rating I would. I have never received such unprofessional service at one pharmacy in all my life. The pharmacist, Brandon **, at the Walgreens at corner of Lem Turner Rd and Dunn Ave in Jacksonville, FL has shown unprofessionalism more than once to me and other family members. After many incorrect filled prescriptions (wrong dosage from old prescriptions), auto calls from Walgreens that my prescription was ready but drove to the store to be told the prescription was not ready, and days in delay of having my prescription filled because the pharmacist is contacting my doctor for verification, I call my doctor's office and they have NOT had a call from Walgreens pharmacy. Every time I call Walgreens customer service, I was told someone would call me back within 2 days. Sometimes someone would call, sometimes not. When someone did call it was...Brandon **, pharmacy manager.

Awesome company. If I did have an issue in the past, the customer service department satisfied the problem. Much better pricing than I can get in brick and mortar stores. Reading some of the complaints makes me think people are not very reasonable especially thinking they will "investigate" non-deliveries and credit card problems. If you see a charge that should not be there, simply dispute the charge instead of being a detective. Things happen. I just wish they would continue their 5% back, but will still keep shopping from them.

Pharmacist should not be allowed rely on a pharmacy tech to verify prescriptions or input prescription details into computer system. This is the second time Walgreens pharmacy tech assumed the prescription was for the person that dropped off prescription. Tech never asked for birthdate. Tech called wrong doctor. She only spoke with a secretary of doctor which information given did not apply to the handwritten script of person on that script. This resulted in a discharge. The handwritten script from doctor to patient that was to have meds filled was not notified at present time of the mix up of customers other than script was not filled because it was altered. Lol.

On 08/10/16 I purchased Renuzit air fresheners that where advertised on sale in the circular at $.89 each. A coupon savings was advertised in the circular in most Sunday papers. The manufacturers coupon read, buy 4 air fresheners and get 2 free. The cashier could not get the coupon to work and then called an assistant manager for help. The assistant manager could not get the scanner to accept the coupon so she went to the general manager for help. The manager was too busy and would not come out to assist us. Store #07831 8345 Langdale St New Hyde Park NY 718 470 0208.

Went to Walgreens at 29th St and Gage Ave in Topeka Kansas. There are NO HANDICAPPED CART! If Walgreens cared about the elderly handicapped shoppers they would provide them, I know that they can well afford them. I think that Walgreens makes a lot of money from elderly and handicapped people.

My insurance only allows me to purchase medication at Walgreen only and Walmart only, therefore I'm stuck with these two stores. Walgreen is closest to me. I have had horrible experience with them to point that I will change my insurance in open season in order to be able to have a choice of using different pharmacy. They have terrible customer service. They are not attentive and if you want to speak to the pharmacist, you need to wait on line for at least 30 minutes which then they will hang up on you. The maker of the medications they have are low quality and they are very limited in choice. I cannot wait to stop using them when I change my insurance. This is monopoly when consumer has no choice. When you have to continue putting up with bad service and low quality medicine.

Walgreens has messed up numerous medication fills. My most recent problem started back on June 1st. They over filled one (1) prescription and under filled another. Then they had the nerve to use MY once a year vacation refill to fix the problem. Now I'm short on my medication, and the problem is still going on. The pharmacy manager Bryce refuses to admit they counted wrong, even when I brought the medication in for proof.

I went there to pick up my order, and was told I can't pick them up because they are passport photos. If your policy is that we can't print them, notify us before we process the order. I am not happy the experience. I always have pretty good image about the Walgreens but not anymore!

Let's face it. We all at times do use cash to pay for things and at times we can't find the receipt for some of those things that either are defective after purchase or if health and beauty or a pharmacy over counter item may not be working or you're allergic or it isn't what you had thought. But in today's world most retail stores make you feel lesser than when you don't use a reward card or find your receipt. It becomes management discretion which almost always you're told "Without receipt can't take it back" or "Without receipt I have to give you the lowest selling price." That is not what it states on the return policy on walgreens.com.

Walgreens in Vallejo has been a source of ongoing aggravation (wait time always about 40 minutes to an hour) for us for years. It is the closest pharmacy to us so that's why we have been putting up with it but today's experience pushed us over the edge. I dropped off an urgent antibiotic script yesterday afternoon. Half an hour wait in the driveway was asked to leave a phone number that would be called within an hour or two when the script is ready. We confirmed the number twice. No phone call still 24 hours later. So I call. The automated system tells me there is no script waiting to be filled neither is a script ready. So something went wrong. I push zero to talk to someone holding on the line for 30 minutes. Losing patience, I drive to the pharmacy. The pharmacy is CLOSED!

Hardly ever would I make a complaint unless it needs change. This store experience was the Worst I ever been through. What a shame outlook for this company. They were very rude, unprofessional, and unpleasant. I made a purchase on my (Visa debit) gift card. Not thinking about returning an item I threw away my gift card, it was all used up. So, I decided to return the item I bought because it did not work. When I went to the store and return the item the cashier was pleasant but needed an override from the manager so she can give me back cash.

On June 14, 2016 I brought a prescription to Walgreens Pharmacy at 960 Powerline Road in Pompano Beach, Florida 33069, telephone number 954-970-8869. I was informed that the prescription would be filled the next day. The next day, as I am handicapped, I requested a friend to pick up the medicine at Walgreens. A few days later I noticed that one small tube of medicine, ** was charged $300.34. I went online and discovered that with the free coupon the price was $81.57.

Recently I had a medication filled at my local Walgreens. Found the number of pills was less than half the amount supposed to be in the bottle. I called customer service, whereupon I was informed they had verified the count prior to me picking up the medication. Unfortunately this is not the first time this has occurred, and in both instances it was pain medication. Their lack of interest in my situation was increased upon their flippant attitude, insisting "they" were right, and I was the one who was mistaken. Thank you for your time, and I hope this will be of some assistance to others.

I was in there shopping a few days ago. I went to check out. The cashier was leaning over saying "yuck". I thought maybe she had seen a spider or something. I waited. I then witnessed her putting her socks and shoes into a shopping bag putting flip flops on her feet!! She put one of her feet up on the bag stand. Continued touching her feet. During this transaction she was rude, but this is not my issue. She proceeded to TOUCH my beverages with her hands that she did not wash. Nor did she sanitize, since touching her feet. I contacted Walgreens customer service twice since this incident and have not received one reply back. This is a sanitation and safety concern. Not to mention that this company does not care to reply to its customer's concerns.

I had the worst experience at this Walgreens. Searching for Wild Adventure tickets at a discount I called and was told that they sold the tickets there. I was sold the wrong tickets instead was sold Adventure Landing Waterpark. I called to see if they could return my money. The manager would not even come out and talk to me I had to talk to a associate. I return within minutes and was rudely told that they would not return my money.

Up until today, I would have given this Walgreens 5 stars. I am a very loyal regular of this Walgreens pharmacy in which I get my medication for my ADD. Got my monthly prescription this past Monday - as I do every month. It wasn't until last night that I noticed the bottle seemed a little low. I administered a count and the bottle was exactly 30 pills short of the 60 total pills I should have been given for the month. I was shorted by half! I didn't think to count the pills when picking up because I've been going to this pharmacy for a few years now and have never had any issues. It's just become so routine for me.

Had a tech try to tell me ** is a schedule II narcotic, when it's a schedule V. Keep insisting it was. Pharmacist told me he was discontinuing my pain meds because I didn't need them. Told let me break your neck a C1, C2 level with multiple surgeries. She claimed since I could walk I didn't need. Who are these people? I been with them 3 months and they are doctors without an exam? Guess this is my fault for wanting to save time in traffic. Going back to my old pharmacy now. Wow Walgreens love your business model. "We know more than doctors and patients" expect you all to fail soon you greedy buttheads. Yeah you online check out 80 million dollar scam and your new secret plan to be doctors.

I am on pain medication due to a back injury I sustained in an accident at work. I have been on this medication now for a couple of years and am slowly weaning myself off of it at my own pace which is fine with my doctor. Walgreens has filled this prescription for me for a good year. My local Walgreens closed down. I drive to the next closest Walgreens and tell them this same story and ask that they please fill my prescription. I tell them that I have severe back pain and if I do not get my medication I will go through withdraws and can get very sick even possibly die.

My name is Pastor Rita **. I have put up with Walgreens many years but moving to Las Vegas is really bad! I attempted to fill my ** 5 mg at Walgreens. I didn't fill it immediately cause I wasn't out. They kept the script for 8 days. They did not call to say they wouldn't fill it. When I called this morning they said I did not meet the requirements of a new policy they are implementing at their store. I asked the pharmacist what if I can't fill it by tomorrow I'll be out. She very rudely and sounding like she enjoyed this said, "I guess you will go into withdrawals"!! I only take 4 medicines, ** is the only one for position. I find it appalling a pharmacist did not care at all that she was placing me at risk. As researched I found Walgreens is doing this all over the USA putting critically ill patients at high risk and leaving many in pain. I believe Walgreens needs to be boycotted!

I am a volunteer at St. Vincent de Paul. I tried phone the pharmacy and use my credit card to pay the copay for a prescription for one of our friends in need. I was told that it is Walgreens' policy not to accept phone in credit cards for prescriptions. I had to drive 30 minutes to pay the $5.35. Walgreens should come into the 21st century and accept phone credit card authorizations!!

When refilling a prescription in May 2016 at the Walgreens located at 10600 West Parmer Lane in Austin, TX 78717, I had to wait while they corrected the amount. I had motioned for the car behind to use the other lane since there were 2 at the drive-thru (the driver smiled and waved Thank you to me). The Pharmacist herself, ** , came to tell me to either pull around the building and come back through or she'd call the Cops. I was stunned. When I asked why, ** snapped at me that I couldn't hold up their business. There were no cars in sight except myself so I told her to go ahead and call the Police which I guess she decided not to do.

I am out of state on emergency care of my parent. My regular dr called in medications at this store. The store left msgs my scripts were ready. When I went to pick up 6 hours later they were not done. They then filled 3 of 5. I had to pay for those. Then wait another 30 minutes for others then pay again. When I got to my parents house two were incorrect. I had to call my pharmacist in another state. He checked to see if I could safely take the incorrect meds. He was NOT a Walgreens employee! I was not the only one to receive bad service. A little lady before me went through the same thing. The clerk said he had been there 16 hours. There was no caring, just bad behavior unless it was a cute young lady they were moved to the front of the line. I will never use this store again and don't plan on trying another one. Thank you.

Why did you changes pharmacy hours? Makes it very inconvenient to have to wait so late in the morning there. I will have to change to Walmart.

For 25 years I have been a loyal customer of Walgreens, both for myself, and my family. I am over 70 and take 8 meds per day, many of them are 2x per day. That means in a year I fill over 100 scrips with Walgreens and they profit. I am not medicare, but carry top of the line Blue Cross with full scrip coverage. I am now leaving Walgreens for other suppliers such as Sam's or Costco or CVS or whatever. Will find the best for me. But here is why. This is how they operate. They will honor a fill on the generic drug at a low price to you, but they are getting the price from the insurer that is allowed per the list. If it is a patent/proprietary drug, you pay a copay that can be substantial, and they get a payment from the insurer that is also substantial.

My complaint is with Walgreens pharmacy staff at the store in prospect Heights Illinois, on camp McDonald and route 83. The pharmacy staff has very poor customer service plus they are not honest. My medication was not filled in full. I received half of a very costly medication I paid in full for. The management refused to admit any responsibility, they showed zero respect for my feelings. Zero respect for my future cost. They offered no reasonable answer on how this could happen. Instead all responsibility was put on me. Shamefully they involved my Dr in a disrespectful way. Shamefully. They did tag my account for future medication for a error THEY made!

If you are a disabled person on pain meds or anyone on pain meds they would either not have my pain meds or tell me of I would take what they had or couldn't get the rest and wouldn't tell me when they would be in. I am 60, have a neurological disease and a cancer survivor and after being treated like a drug addict and left sick and having anxiety every month I would have to feel with them. Took my business to another drug store that wasn't fined 80 million for their greed and don't make the customer pay for their greed... Walgreens is 2 minutes away and I gladly drive 40 round trip to be treated like a human... I haven't been in a Walgreens in 3 years and will never go back.

Very unprofessional people looking down at me because I'm getting a doctor-prescribed med! Chesterfield, MI. Very rude!!!

I went to one of your stores. Got what I wanted. Generally for coupons checker knows it's on sale and gives sale price. Today they did not do it. Also said 1 coupon expired. 2nd one I didn't see where got credit. The other thing after got what I wanted and paid for it they give me a coupon to use. I find out when I get home the coupon is good for one day. Today after getting all I wanted. So all you can do is throw it away which means no savings. Unless you keep going in and out all day each time you get coupon. You know my daughter through ins has spent close to $100.000 in drugs. Yes $100.000 for the HIV drug. Maybe we should go elsewhere we would be liked for our business.

Through gross incompetence, the Cleburne Texas Walgreens filled my ** (diabetic medication) with a mix of ** and a very potent anticonvulsant medication that looked similar and which I had not been prescribed. After inadvertently taking several of the anticonvulsant pills, I had such a severe dizzy reaction, I thought I might be dying and had my son take me for medical treatment. The dizziness remained for several days after ceasing use. Upon returning the pills to the pharmacy, the Walgreens pharmacist acknowledged that the prescription had been incorrectly filled. For the emotional damage and breach of trust to me and my family, I believe Walgreens should compensate me to ensure that they take such errors more seriously.

I went to Walgreens on Pole Line Rd in Twin Falls, ID. I made an order for some hand cream, since they do not carry it in the store, but online. I ordered on a Monday, paid for it, and was told that when it arrived they would notify me that it had arrived. One week went by, and I check on the following Tuesday (6 days). The item still has not arrived, and was told to wait for the call.

I have repeatedly experienced rude and intrusive pharmacy staff conduct at my local store. I have many, many monthly Rx's that have been filled for over 10 years and never had a problem with any other drugstore until switching to Walgreens. I have done some major research online and see that I am NOT alone in my experience. They have criminalized me for 1 of my narcotic medications that I have been on for many years and NO, I'm not addicted. I have even seen an addictionologist to ensure I would never have another problem in addition to many health problems.

Today at 12:15 this afternoon I called in my prescription and I speak to a real live person not the machine. She says "your order will not be ready until 3pm". I said "ok thank you". I walk over to Walgreens to pick up my order. Its after 3 pm. The pharmacist ** tells me that I have to wait for an hour because he was alone. Then why have the phone number to call and place orders over the phone? And then you go into the pharmacy and you are told to wait another hour? So I am very upset.

Walgreens Pharmacies are understaffed. Pharmacy workers are expected to do too much. Walgreens' corporate greed endangers customers and staff. I removed all of my 92 year old parent's prescriptions from a Walgreens in Massachusetts because there was problem after problem from the automated phone service with inaccurate notifications resulting in unnecessary trips to the store and general confusion over the status of scripts.

I arrived at my local Walgreens at 5 a.m. to pick up a prescription. I sat at the drive-thru for 30 minutes while an employee work inside and ignored me. The sign posted outside states it's open 24 hours but not this morning. It is terrible customer service. The last time my prescriptions are filled at Walgreens.

Very poor quality generic drugs that do not work for conditions.

I have been using GoodRx for generic ** 12.5mg. My insurance will not pay for it. The price on GoodRx is $51.58 in March 2016 and paid only $51.58. I went to my local Walgreens where I get all 7 medications per month filled. When I went to pick up my prescription, I was told it was going to be $94.83. I questioned why was the GoodRx price was not honored. I was told by the pharmacist that they no longer accepting that plan. I emailed GoodRx to tell them that they needed to update the website because Walgreens was not a participant in the program.

I have been shopping at Walgreens for a long time, almost 8 years. The customer service, the cleanliness, the cheerful attitude of its employees always make me come back. I have put my feet at CVS just twice in 8 years because my husband's insurance assigned him to CVS but I don't like their stores. The carpet smells funny, like they have not been cleaned in ages.The people is overwhelmed and underpaid. The cashiers are there with no smile, just to collect your money and keep going. I feel The Walgreens at 13317 North Blvd tries really hard to make their customers happy. They strive for excellence. They carry new items before anyone else (like The Garnier Whole Blends). I plan on keep coming back.

I have been with Walgreens for years. I used them because we never had any issues with our prescriptions and the store was so close. About 15 months ago things started going downhill. They call, say your prescriptions was ready and it wasn't or they never call to tell you it was ready. I bought the prescription savings card for $35.00; it was great at first, all my prescriptions were on there. Now my prescription is on the current list until I go to the pharmacy to pick it up and the price is no longer the price and the terms have changed. I would love to have the old Walgreens back but it doesn't look like that is ever going to happen. Too bad for them.

I have been dealing with Walgreens for a while. My wife wanted a separation after 35 years marriage so I am staying with a friend in New Port Richey, Florida. I have been doing my prescription on Mass Ave and it was fine. I went to fill my prescription and I still have my NH license because I still own the house in NH and may get back with my wife. We are not sure yet. Why do I have to have a Florida licence to get my prescription filled in Florida. It's a picture ID. Please explain. Do all the snow birds change there for the winter?

I have been a customer of Walgreens from eight years and with my last visit I have been ripped off by Walgreens. On 2016-April-11, I visited Store #02957 1660 Winchester Blvd, Campbell, CA, 95008, for picking up **. I was told my insurance denied paying for it as I was older than 29 years of age and its price is $218.99. When I called customer service and asked for out-of-pocket pricing for it she said it's $125 and I can go back to the store, return the cream, get the refund and pay by cash for the amount of $125.

My mother contracted shingles about 3 weeks ago and her DOCTORS prescribed the shingles vaccine. I emphasize Doctors because their pharmacist refused to give her the shingles vaccine stating that their so-called training doesn't let them give the vaccine if it's been less than a year. My mother went alone and when she told me about this I was concerned. I never heard of this and found it really strange. I looked up the CDC website and it states that ANY point one could get the shingles vaccine even after an outbreak. Her first doctor instructions were to come back for the prescription vaccine once her shingles erupted and scabs started to fall.

I tried to fill a prescription for a medication designed to treat ** addiction at the Walgreens in Espanola, NM. I was told to come back in two hours, came back in six and was told that it wasn't ready. Asked why, they said the pharmacist needed to call my regular pharmacy. "Okay," I said, "that's why I gave six hours time." And asked when that could happen? Was told 24-48 hours. I was the only one in the store.

So I went into my nearest Walgreens here in Elkins Park, Yorktown in PA. On 4/07/16 I notice other Walgreens locations was having a clearance sale on toys in the city so I went to the one near me proceed to look for some toys on clearance. Found some items, filled my cart with toys went to the cashier to price check serval items, it rang up full price. So I told the cashier I thought they was on clearance for 90% off? She then said okay I will give it to you for that price. So I paid for all my items for that sale price. When home, this was around 12:17 pm and later on in the da,y I notice a bag of my stuff was missing so I called the store to see if I had left anything in cosmetic and a girl picked up. I told her about my bag with the toys and stuff then she told me to hold.

Went to Walgreens on Skokie Blvd., Skokie. I'll to fill my pain medication, 100 pain pills for the month at around 4 pm. Then went home and at 7:30 pm I counted the pills and was short 9 pills. Went back to complain to the head pharmacist. He tells me I should count them at the front counter before I left, and if I don't like it in the future I should go to another Walgreens. He was very rude! I have been going to this store for 5 yrs. This is a controlled substance and I think this is very serious. My next step is to call security at the main office and call the DEA.

I went to the pharmacy to drop off my prescription and the person helping me was very sarcastic and rude when I was giving my information... She even told me to "not be smart" after I repeat my DOB slowly because she could understand the first time I give her the information. After that, she made me wait 10 min until another girl come to help me. It happened at the Walgreens located in Coconut Creek, Florida. The people at this pharmacy were very unpleasant and they were laughing at me when I spoke with the assistant of manager. I actually know nothing will happen to this person, but at least I'm doing my part trying to expose what happened to me. I wish the other customers better luck than I had with them. :-(

The Walgreens Pharmacy in Jacksonville, Illinois took double copay from my checking account. They will not refund the money. The assistant manager totally refused. When I then told them to transfer all of our prescriptions to another pharmacy, to prove a point, their pharmacy tech showed me someone else's protected health information! We are now in contact with the person whose health information was compromised. All over a 30.00 mistake.

I dropped off a prescription at Walgreens store #5499 around noon. After waiting 15 min I was told to come back later that day because the pharmacist was too busy to fill my order. I came back that evening around 6:43pm. I was then told by the pharmacist named Chinedu ** that he didn't fill my order because I could just buy it off the shelf. I told him I just wanted to buy the one from the pharmacy that I've tried the ones from the shelf and that's why I went to the doctor.

I called the Palm Bay Road/Dairy Road Walgreens to check on a refill that I was told would be available today. My husband tried to pick it up today and was told that it wouldn't be released until tomorrow. I called to speak to the pharmacy and the technician that answered the phone was so abrupt when I inquired why the prescription wasn't released and she loudly told me that lots of folks are having the same issue and when I further inquired why there was a problem, she loudly told me that if I didn't like her answer I can go to another pharmacy chain. I have been a good customer with Walgreens for 14 years and never have I ever received such service. We moved and changed our former Walgreens Bayside, Palm Bay for this new one and the customer service at the pharmacy has been terrible.

Promised time on a prescription 8:02 pm on a medication we needed TONIGHT. I even gave them ample time over the promised time. I arrive at 8:50 and they tell me they don't have it in stock. I ask why I wasn't called before I drove up there, and the assistant said, "Well I JUST NOW gave it to the pharmacist and she said it's out of stock", as if that's an acceptable excuse. So it's fine that you didn't call to tell me because you JUST started on my script 50 minutes late??? She acted as if it wasn't their fault. I was the only one in the store, and no one in the drive up line. At 9 o'clock at night. On a Monday. Great service, Walgreens. I cannot submit a receipt obviously, because they didn't HAVE ANYTHING FOR ME TO BUY.

Walgreens on Randolph in Crown Point, Indiana. The lady in the pharmacy was very rude. She was not helpful at all. I was checking in my mother insurance that she have had since 1991 and she said that she called AARP and they stated they didn't have my mother on file. Then I asked her to let me speak with them and she went over and started talking about me to another lady. I don't need that type of service. I'm talking about the young lady with the ring in her nose. RUDE.

My complaint was the drive-thru at Walgreens Store # 11307 824 N. 3rd St. Bardstown, Kentucky, 40004. I was appalled at the customer service at their drive-thru. First, I had one vehicle in front of me at 9:10 A.M. to drop off my prescription, and when I finally did get to the window, after 10 minute wait, the guy there was so smug, repugnant in every sense of the word, slow as a turtle in spring, and looked upon me as if I was some third-rate citizen. I am 56 years old, and an American citizen as long. Not one smile from this over-paid, unrefined, arrogant receptionist.

This local Walgreens is a mess. Disorganized, poorly trained staff and dirty. People hanging out by counter chatting with front end staff. Picking up medicine three days after request and being told it was put back already. Always having to wait. Frustrating, until I took my money elsewhere.

Once upon a time, I enjoyed my consumer relationship with this company and its employees. Fair prices, good selection of products, and cordial and even cheerful face-to-face contact with the "face of the company" were the norm. I even stopped in and bought items that were priced like those in convenience stores because (wow) I could do my banking there (Chase). No more! What a dizzying decline in dependability, decency, and decorum. Employees are disinterested in the customer, disloyal to the company, and probably dead-set on departure from such a dead-end deal for them. What is going on in the corporate head shed? This company has gone from classy to competent to clueless in the space of a few months. It's nothing short of miraculous that deluded shareholders are not waking up and dumping stock with alacrity. Shades of Exxon.

On 03/05/2016 I purchased 6 colognes online and paid $143.94 through PayPal. My Order No. **. Today 03/08/2016 I received a email saying my order was canceled. I was shocked. The reason -- I missed a chance to buy this cologne from any other place. I called several places to buy this cologne but failed. Name of the cologne is Nino Cerruti Image Eau De Toilette Spray, 3.4 fl oz. I am in perfume business. As soon as I paid for the item I called my customers and said I got the cologne, and send them as soon as I got them. What can I tell my regular customers now? I never lied to my customers. How can I face them? This is a very good lesson to everybody. I asked the reason for cancellation. They never replied back to me.

My husband went into Walgreens last Friday to get his very strong pain medication refilled. The pharmacist said that he should have had at least 12 pills left. Enough to get him through the weekend and would not fill the new prescription. My husband did not take the recommended amount so in reality he should have had more than 12 pills left. So ** on the weekend. He picked up the new RX for 50 and we both counted them. He is seven (7) pills short. Count your pills, check to see that the amount on you RX bottle is circled and initialed. Ours was not.

I called the pharmacy and spent a hour waiting for someone to answer. No one ever did. When I got to the window at the drive though. The lady working has no people skills at all. Then she was able to find my medication. I told her they needed to hire some help and someone needs to answer the phone. She never even acted like I had spoken to her. Not even a "thank you". I can't remember the last time I had good service at Walgreens. Oh yes I do. It was in Oxford Mississippi. There you always receive great customer service and they treat you like they value your business. Walgreens in Texas City TX treats you like they wish you would take your business elsewhere.

Walgreens now does this stupid trick - doubles the prices, hopes you forget what they were, then puts the products "on sale" (yellow tag) by 20%. But you're still paying way more than you were before, sometimes double or triple! That's why I don't shop there anymore. Walgreens is pathetic to do this and think its own customers are dumb enough not to notice. I've noticed, you should notice, and share this with others. Much better values elsewhere.

Around February 2016, I received a medication prescription intended for my wife, but it had my daughter's name, incorrectly attached to the prescription. The name of the medication is ** (10mg capsules). Fortunately, before we mistakenly administered it to our daughter, my wife and I figured out the medication wasn't meant for her.

I went to a University Place, WA Walgreens at 27th & Bridgeport to buy a Starbucks drink, and a string cheese for a snack while waiting for a client to pick me up there. I got in line, and the cashier was very chatty with the 2 ladies ahead of me and taking much longer than what would be polite, or reasonable. Then when I handed her a $20 for my bill of $3.49 she gave me change for a $10. I said "You're short by $10 with my change". She proceeded to 'act stupid'. I could not tell if it was ineptitude, or intent that caused the situation but I really felt helpless since now she had closed the drawer and it was her word against mine. I demanded my change be made right, and the cashier called the manager. I told her I never say a more inept cashier and she said "I'm outta here for my break". The manager had as bad an attitude as the cashier, and said she now had to 'count the bill' while I had to now wait for that as if my time had no value.

Went to fill our family's scripts here in Fort Mill, SC at the pharmacy on SC160. We recently changed insurance. They told us that Walgreens no longer accepts our insurance. After driving back home, and contacting our insurance, they let us know that Walgreens in fact SHOULD accept our insurance. We took the time to transfer ALL of my families' scripts over to CVS across the street as the insurance said they are also in our network. Just talked with CVS and all the scripts are ready AND COVERED. Now you've lost not only our prescription business, but also our "while we are in the store" purchases, all because a little dark-haired girl behind the pharmacy counter, was nonchalant about her job and helping her customers. It's horrible business practice.

Last year I picked up the same medication. I pick up every month and I didn't pay attention to label on the prescription (I know I should have) and I took the entire prescription. I went to call in my refill and noticed the medication wasn't even mine. It was the same type medication but different mg and dosage. OMG I was upset with the pharmacy and myself.

This pharmacy charges copayment amount as usual but when you go back at the end of the year to get your print out for the yearly medication purchased for tax purposes they only document partial amount of what you actually paid them (if you paid $50 they document $18) and what I understand after I've talked with the pharmacist today is that I must have given someone a coupon in which I never knew you can do that if you have insurance and in return he said unless I get him a receipt or something that there is nothing he can do about it. Well I've picked up this medication once in June last year and I either paid cash or debit and I had someone pick this medication for me and I know that is what they've paid because they showed me the receipt.

Last year after taking my prescription medicine I was checking for the number to call for a refill and I noticed that the date was expired. I went to pick up my next prescription and noticed that the date was less than 4 months from expiring. I am worried that these people have been issuing expired or almost expired medicine. I spoke to the pharmacist and she tried to assure that the medicine is oK. But I wonder if this is true. Also they insist on giving you generic medicine even if the doctor ordered brand or even if you are willing to pay for the one you want.

Products are overpriced, waaaay too much. I bought an electrode machine in another store. Was so happy with it, I decided to get my mom one. This store was just near work so decided to drop by. The $25.99 machine was priced for $45.99 with a $10-less coupon but still too much. Replacement pads that are only $15.00 were being sold for $25.00. Anyway, I decided not to get it. I decided to buy a bottle of **, I was heading to the pharmacy counter which had a very long line. The line was really long, like there were 20 people in front of me.

I have been getting my prescription filled there for 9 years, and every month they would bill my insurance the $3000 a month This year I had to change my carrier and without letting me know they did not use my carrier, even though I had called my script in, no one notified me that they didn't take it until I went to pick it up and offered no help in how to get it somewhere else. They were just done with me after collecting over $30k a year for 9 years! No customer service at all... I give them 0 stars if I could, I will never step into a Walgreens again! Thanks for nothing Walgreens!

My mother uses Walgreens Pharmacy in Pikesville, MD on Reisterstown Rd. I was very shocked and elated when a walgreens employee delivered my mom's prescription. I called it in on Sunday, not thinking that it would arrive until sometime next week. This past Friday, we had a blizzard, and were left with over 2 feet of snow. My street has not been plowed yet, so I didn't expect anyone to deliver the rx. To my surprise, I received a knock on the door Tuesday, and my prescription was brought up to my house. She actually came to my street, and walked up the street to my house. She didn't have to do that, so I just wanted to let Walgreens know that I appreciate what they did, and would recommend to anyone. Thank you for your wonderful service.

We were waiting at the counter and notify two of the employees that we were waiting for passport photos. Finally a man came, but instead of asking us, he asked a white lady first and fulfill their need. Although we come first at the counter. He asked what we need and left. Tired of waiting. I left the place. I think it is faster to get it at the post office. So do not waste your time getting passport photo at Walgreens!

Feeling very ill, I visited the health clinic inside Walgreens located on Sibley Blvd., Calumet City, Illinois. I was appalled to find the store outside and inside littered and dirty before 10 a.m. on Sunday morning, January 24, 2016! The parking area was littered with uneaten food in styrofoam containers, a bag with empty liquor containers and packaging - presumably drank on the premises - which my daughter and I picked up and disposed of.

I ordered some product for my hair online on this website. They offered 2 for the price of one in comparison to other websites (including Amazon). I was very apprehensive if I would get the product to actually reach me given the poor feedback online but it was delivered within 2 days and the contents of the box was accurate. I am a very happy customer!

I ordered an item through Drugstore.com with 2-day shipping, planning to get it as a Christmas gift. It arrive 13 days later, so I returned it. I got a confirmation email that they had received the return about a week after I returned it. Then nothing. I sent an email to inquire and heard nothing back. I then called and was treated pretty rudely by the representative, being reprimanded for not having a tracking number for my return (even though I'd received an email that they had gotten it) and being told that I hadn't followed the correct procedure (even though I'd done exactly what the website had directed). It was honestly a little bizarre. It took a month and multiple inquiries to get me the refund on my return - I've no doubt that I never would have gotten it if I hadn't been persistent. I'll absolutely never be using drugstore.com again.

I am with Walgreens some years now. In the beginning I only had to wait about 15 to 20 minutes to get my prescription filled.. I am using Walgreens, it is only around the corner from where I live. I have 2 very bad knees, walking is impossible now. So I wait at Walgreens without going home and coming back. Things have changed for the worse. Some month ago I notice the workers at the pharmacy made me wait for 2 and three hours, I wondered why, they did not tell me.

I have been a customer over 20 years with Walgreen's and went to drop off a prescription inside of Walgreen's because this is supposed to be quicker service. So the first plan of action they attempted to discourage the customers with is to tell them it is going to take 45 minutes to get it ready while I wait in the store. So at the counter I asked them if I drop it off then how long will it take to come back and pick it up. And the technician told me about a hour but had a texting system that would text me once it was ready.

I have been a customer of Walgreens pharmacy for about 5 years. There were times I got completely frustrated with them and switched over to Walmart and a local pharmacy, but their app is very convenient so I kept returning. However, my last several experiences with their techs really make the app useless. The techs rely so heavily on the automated system it does not seem as though they know how to communicate and call in a timely manner when there seems to be an issue with a prescription.

Walgreens at Larkin and Ingalls in Joliet IL. Daughter is bipolar and needs her meds. Doctor faxed over new prescription and they won't fill. This is the second time in a week we have received rude snippy service. Don't go near this pharmacy. Really horrible service.

One of the worst pharmacies I have ever used in my life. They have declined rapidly the past few years we've used them and now the place isn't worth the time. Not a single one of the pharmacy techs or pharmacists has ever indicated that they give a single thought to helping customers or doing their jobs well. The best you can hope to get is the one girl who is at least polite, while the rest are surly and entirely unhelpful. They must also be chronically understaffed because they are seemingly unable to handle more than one customer every 10 minutes. Large lines will back up if more than 2 people need assistance and it's typical to have just one person servicing all of these customers, often jumping between counter and drive-thru or not doing either and just typing crap into a computer for 10 minutes while customers stand around staring at them.

I've been a customer of Walgreens store since I was a small child. I remember my parents bringing me there for prescriptions anytime I was sick and I always preferred the store even over the competitors like Eckerd's and now CVS. But now I'm really questioning what kind of service I've been getting all along and why I haven't given much consideration to other competitors. My change of heart began today, hours before I decided to sit down and write this. I needed a physical exam and wanted to use my insurance to have it done before the 1st of the year for tax purposes. I decided to give the walk in clinic a shot.

I purchased two Dunkin Donuts gift cards tonight from Walgreens on 12/22/15 at 10:30 pm. I got home to attach the gift cards to the receipts and noticed that the numbers on the back on my cards did not match the numbers on the receipts. I went back to the store and the manager Megan said there was nothing they could do to rectify this. I spent $30 and she did NOTHING to try to help me. Now I am out 2 Christmas gifts for my daughter's kindergarten teachers for the morning and $30. I have 2 Unactivated gift cards that are garbage!!! I WILL NEVER SHOP AT A WALGREENS AGAIN AND WILL DEFINITELY SPREAD THE WORD!

This store is always in shambles whenever I go there. It is not maintained well. The customer service is some of the worst I have experienced. I even get no help and attitude when there are no baskets for me to shop and I ask for a basket. The shopping baskets are being used to store merchandise by the way. If you ask for help finding an item, forget it, you are in for a rough time. And so many prices are mislabeled, that I always have to argue about price at the counter, and the clerks are too lazy to go check the price tags when I tell them it was labeled at a different price than what they are ringing me up. If they do, they are rude, take forever, and make me wait forever. They never end up honoring the labeled price, even though it's their mistake. So many items are priced incorrectly. The customer service at this store is just appalling, I only go here as a last resort at night, or on my way home from the subway, if I really need to.

I just left this store. I have been coming to this Walgreens for the past 7 years and I may not always have had the best experience, but the good definitely always outweighed the bad. Today, however, is not that day. I'm in the store browsing for stocking stuffers and have been in for a good 15 minutes or more when my 5-year-old daughter says she needs to use the restroom. I stop shopping and take her to the cashier knowing I need them to unlock the door to the restroom when the cashier tells me there's no public restrooms.

My family member use to work at Walgreens and shop there if I need anything like pictures done, toys for my son or make up as a gift for family members. I got a call from my family. A former worker who asked "why do you go everyday to Walgreens?" They said they ran into a worker who told them I go everyday!! Really? I don't go everyday. Once or twice a month to get pictures done etc. They lost my business. I have nothing to hide. So my son likes to ride his bike to the store, it's a 5 minute walk wtf!

Person who had surgery brought RX for a low dosage "controlled" medication to Walgreens Pharmacy. The past RX's had been filled at Walmart. After waiting a week for Walmart to get this Med in with no luck, they told us to try Walgreens. They had called & confirmed that Walgreens had this RX in stock. I called Walgreens to discuss that patient had a "Pain Contract" that specified Walmart as the place RX had to be filled. Pharmacist advised me that he could fill it but any violation of said contract was between patient & Doctor. This was just after 4:10 pm CST. The patient arrived at Walgreens appx 4:30 & gave RX to pharmacy clerk explaining the circumstance. Well over an hour later, he called me to say they couldn't fill the RX.

I used to shop at Walgreens often, weekly during lunch. When I would purchase beauty aids (soap, shampoo, cold meds, deodorant) I would be denied check out service at the main counter and told I have to use the beauty supply counter, which is NEVER manned when I arrive. I'm told they will "call her". Many times this takes several minutes. Once she was on lunch and I waited 6 minutes for someone to arrive when all along, the main counter is customerless and could be checking me out. I've been late return to work several times and I know this cannot be a company policy. Unsure why this happens but someone needs retraining and redirection on customer service and procedures.

I have chronic muscle spasms in my back and a herniated disc that is above my tailbone. Unfortunately I have to take ** pain medication or I cannot function at all. I went to fill my prescription at Walgreens on Saturday evening because my regular pharmacy is closed Saturday and Sunday, which I did not know. I drop off my 2 scripts and was told it would be ready in 2 hrs, 8 pm. I go back at that time and then am told to hold on, the pharmacist wants to speak to me. She comes to the window and tells me that she cannot fill the script for the pain medication or muscle relaxer without calling my doctor on Monday.