Walgreens Pharmacy Reviews

I am extremely disappointed with my recent experience at the Clermont, Florida store on Bloxham Road, specifically at the pharmacy drive-through window. During my visit, I was assisted by a pharmacy technician named Azaria. Unfortunately, her behavior was unprofessional and disrespectful. She repeatedly rolled her eyes and displayed a sarcastic attitude, making me feel as though I was inconveniencing her simply by asking for assistance. As a customer, I expect to be treated with courtesy and respect, especially in a pharmacy setting where professionalism and customer care are essential. I would strongly encourage management to review any available drive-through video footage from the time of my visit. Her body language and overall demeanor were clearly unprofessional and did not reflect the level of customer service that should be expected from a member of your pharmacy team.

I’ve been a customer at Walgreens in Whitman MA for a while now. I almost died from long Covid, was in a coma, now I have brain damage and other Ailments. I have been fighting with this Walgreens for a long time, even called corporate and talked to store manager and nobody cares about getting my meds on time. So the week of May 25 I called in my meds and got the run around for my medicine I need for my head because of my brain damage. Saturday came around and I finally had.

I hate Walgreens. They’re slow, they’re rude, they screw orders up. The mobile app seemed like it would be better, but the people who get the alerts from the app screw things up. I feel trapped because HEB for some reason, isn't accepted at my insurance carrier. But I hate Walgreens so much I’m transferring all of my medications to HEB and will pay out of pocket for convenience.

1 Star. I have been a customer of Walgreens Pharmacy on Roosevelt Road in Lombard for years, and my recent experiences have been beyond disappointing. I am a Type 1 diabetic who relies on insulin to survive. I called in my insulin refill on May 22, 2026, and was told it would be available on May 25. After hearing nothing, I received an automated call on May 27 stating they were still working on the refill and would contact me when it was ready.

Walgreens in Pensacola at Mobile hwy and Fairfield is horrible. They constantly lie and blame the doctor's office of not sending over the prescription. They are constantly out of medicine and can only partially fill a prescription. They will double and triple charge when you return to get the meds they didn't have, calling it a refill. For example, Doctor writes for 90 pills, Walgreens only give you 30. You pay for full prescription. You go back when they have more in stock, give you 60 and charge for full prescription again. I called my Doctor while waiting in line after they said the doctor's office didn't send prescriptions. The clerk demanded that I get out of line and refused to talk to the doctor's office. DO NOT TAKE YOUR PRESCRIPTIONS TO WALGREENS.

The Wagreen’s at NW Expressway and Council is the worst pharmacy I have ever encountered. I called on a refill that they did not fill as promised, and waited on hold for 9:30 minutes before the phone system hung up on me. I called back, waited 13:00 and was hung up on again. I physically went to the pharmacy and explained how upset I was and that I was going to move all of my prescriptions to another pharmacy. I asked if they could get the RX ready for me, and the clerk said, “I thought you were moving all of your prescriptions.” I called her a **, rightly so, and clerk number two said I needed to not call people names. This place deserves to go out of business, and likely will.

Today my husband and I picked my husband medicine at Walgreens pharmacy 875 DR MARTIN LUTHER KING JR ST N ST PETERSBURG, FL 33701 for medicines like we do for last 6 years. But unfortunately every time is worst the service on the Pharmacy area. Not nice or empathy plus always need wait. More and more. Yesterday confirmed ready for pick after 1.5pm but don't care. We arrived almost 2pm and need wait until 3:01pm. Waste our work time there. I love Walgreens we used for last 12 years in Orlando and last 6 here on St petersburg but really think move to another provider may be soon. Is like nobody take care about nothing, service quality or value of customer time.

Several times over the last few months my prescriptions have been delayed. I submit them early so they know there coming., get a text it's too early and then when they are due they are back ordered.

I am currently waiting for my Wife’s prescriptions to run their course at the Whitman, MA Walgreens, and I have transferred all my prescriptions to the Walgreens pharmacy on Main Street in Brockton because of the poor service, wrong medication and also someone else’s name on my wife’s prescription, and I didn’t realize it until I got home. The Pharmacy in Brockton is so much better but unfortunately, it’s a longer drive. The people at Whitman Pharmacy have been rude at times to people, while I have waited in line for a long time I-might ad and it also seems to be a gossip factory by disgruntled workers. I’m sure there are some good people there but the store and the Pharmacy are poorly run.

The pharmacy on 1530 Lafayette Ave in Saint Louis is not very clean inside and is full of trash on the pharmacy premises. It’s very sad to see a pharmacy surrounded by trash in a first world country like the USA where you would expect cleanliness to be a top priority for a pharmacy location. It’s very disappointing and disgusting to go there.

I have been ordering from them, and they have been using FedEx for a bit then they switched to USPS. I really hate USPS here! USPS is really SLOW!!!! I have to wait for 1 to 2 weeks for my orders. NO MORE ORDERS FROM ME!!!! GOODBYE!!!!

Never order your prescription online with Walgreens. Those people are lack of experience and knowledge. You don't get a instant response from any human. I don't believe they were that too busy for responding. And also same goes to the pharmacist at Walgreens. I have to keep the cream that was not what I ordered and won't let me a refund or return. First time and will be the last with Walgreens. There's many pharmacies and online order for meds. GO ANYWHERE BUT NOT WALGREENS!! They don't even worth a star.

Walgreens Pharmacy Palm Harbor, Florida, off Alderman Road. This store is terrible. I asked them to call my pharmacy up north to get my prescription transferred, which is an easy thing to do. I filled out a form requesting that. When I called 24 hours later to speak to the pharmacy to see if it had been done yet, I was put on hold for thirty minutes and then hung up on. Then I checked with my pharmacy up north, and they hadn't been called. Then I went to the Publix Pharmacy. They called while I waited. Customer service was excellent. I found my new pharmacy.

This place is horrible. They need to close it because they don’t value their jobs or the customers. This latest experience which led me to have to go out in the rain to get my meds from the store. I get there to be lied to my face that they attempted delivery three which was a lie and they said my mom called the day before to get my meds but she’s been dead since August and the older lady showed me the delivery pkg with my mom's name on it but they wouldn’t give me that envelope. We live in two different buildings so if they attempted delivery to her no one would accept it either way but they never came.

The only reason I’m giving this a two star review is because the pharmacy tech was beyond helpful and apologetic of how rude the pharmacist was. I came in for a flu/covid test which I made an appointment for in advance. The pharmacist spoke to the tech as if I wasn’t standing right there. She said she’s going to have to wait we’re behind. The tech said, "Okay well she did make an appointment online and she was her before her time." Jennifer, the pharmacist, said, "Well it doesn’t matter. Tell her it will be 45 minutes." I said, "Okay. Well I have a busy day can I leave and come back." Again, I’m standing right in the middle of these two ladies and Jennifer is in my direct view. Jennifer says, "If she leaves and comes back she will lose her spot in line and it will be another 45 minutes. So she can do what she wants but she’ll end up waiting longer."

I am absolutely shocked and disgusted by the incompetence and lack of care shown by the Walgreens pharmacy on Palm Beach Lakes Boulevard in West Palm Beach. Yesterday I was released from Palm Beach Gardens Medical Center after undergoing major open-heart surgery for aortic valve replacement caused by bicuspid aortic valve stenosis. The hospital sent NINE critical prescriptions to this Walgreens location before my discharge so I could begin recovery safely at home. When I arrived almost 20 hours later to pick them up, I was informed only ONE prescription was ready. The other EIGHT had not been filled because they “had to order them.” Nobody called me. Nobody warned me. Nobody attempted to transfer the prescriptions to another pharmacy. Nobody seemed to care that I had just come home from heart surgery and medically depended on these medications.

I am advising you not to do business with Walgreens. I have pancreatic cancer and need medicine to extend my life. My doctor sent a prescription for CREON, an expensive pancreatic drug. The order was made on Monday, May 4th. I was told the pills would be ordered that day… I got a text from Walgreens the next day (5th) saying the prescription was on hold -reviewing insurance, and no action is needed. On the 6th, since I desperately need this drug, I went to the store and talked to the pharmacist. She said someone from the upper echelon at Walgreens had randomly put the drug on hold because it said the medication must be taken with food. She said it was out of her hands didn’t know when this would be resolved.

Consistently not having my scripts when needed. I always run out. They made a mistake on my dosage and now I can't get my meds for another 7 days. I went in yesterday to resolve the issue. I was told it would be taken care of by about 4 pm. It is now the next morning, I just called them and nothing has been done to resolve the issue. This is just one account of problems with them and my prescriptions. Unfortunately there's not another place to get my meds due to my insurance company. Please fix the problems at the Greenville Michigan location. I can not go without my meds all the time because of their mistakes.

Very disappointed with my service at the pharmacy, or I should say lack of service because I did not receive any! I waited in line for 5 to 10 minutes while the pharmacist tech and pharmacist had a lengthy conversation about an airline going out of business! I was completely ignored while waiting at the counter for help. After 5 to 10 minutes standing there, a woman walks straight up in front of me and the pharmacy tech came over and helped her, even though I had been standing in line and I know she had seen me waiting there, while carrying on her conversation. Completely disgusted at the service will be taking my prescriptions and business elsewhere!! Avoid at all costs 13130 Dale Mabry, Tampa Fl.

On a recent request to refill a prescription using GoodRX, the price that the pharmacy quoted me was almost three times more than the coupon I saw online. I asked one person why and they told me that I would have to call GoodRx. I called back in another day and the second person that I spoke with did not give me an answer that made sense to me. I got the feeling that they were both just wanted to get me off of the phone. I understand that it may have been busy, so if that was the case they could told me they would research the matter and call me back. I would up having the prescription transferred and as a result I saved more than $80 dollars.

1 star is the lowest that is allowed but is still higher than they deserve. Prescriptions are always delayed, I'm not sure if is because of upper management or poor department managers. I am now waiting for the 8th day for my prescriptions.

I have been with Walgreens-Arleta for years (my mistake for sticking with them that long!). Usual problem I have with them is… I have to wait for certain medications to get ready because they’re always out of stock (every month!). Messes up my pick up schedule (every month!). I have to do several pick ups instead of one per month. Delivery is not an option for me because they just leave meds wherever and get lost in our apartment building. The other complaint I have is, the Walgreens app says my meds are ready.

How are they still in business? Never have my prescription in stock, zero communication. They need to shut it down. What a disaster.

Walgreens Honeyeye fall NEW YORK. The lady at the cash register. She asked me for my insurance card. I gave it to her in her Hand. When you gave it back to me. SHE PUT IT ON THE COUNTER! NOT MY HAND 4/2026. She is very prejudiced. So how can someone trust THEM TO GIVE YOU THE RIGHT MEDICATION? CAN'T BE TRUSTED. 4/20/2026

My Husband and I have used the Hoover Walgreens for six years with acceptable prescriptions filled in timely manner. Both written prescriptions and the electrically sent prescriptions. More recently however the situation is not good. My husband had shoulder surgery Monday April 13th. My son in law took the paper prescription mid afternoon to Walgreens and was told that it would be about 30 minutes to an hour to be filled. (oxycodone). In about two hours my family member went to pick up the pain prescription

Doc called in script. Clerk said they didn’t get it. Then said it was under a 10-year-old address in another state. They wouldn’t remove the old “account.” Then they claimed insurance wouldn’t cover, but when I returned with them on the phone, they said they didn’t have the brand. When the insurance company and I said any brand would do, the pharmacist claimed state law prevented her from filling the script that described the medication as x mg of x drug, instead of stating the brand. Exasperated, I asked them to delete my data from their database, and they refused, claiming that only “corporate” could do that. “Corporate” then on the phone read me the old address and then said they didn’t have any records of me in their database. Huh? These people are insane.

The worst!! Most rude employees I've ever encountered. They need an entire new pharmacy staff...

I’ve been a loyal Walgreens customer my entire life—my parents filled my prescriptions here when I was a kid, and I’ve continued that loyalty as an adult. After my recent experiences, but specifically my experience tonight, at the Central Ave location, I’m honestly questioning why. I had a prescription that had been pending for an entire week. I was told it would be ready today, yet I received no updates or communication of any kind. Because I needed it urgently, I called the pharmacy multiple times throughout the day. Each time, my call was either picked up and immediately hung up, or I was left on hold for extremely long periods—over 30 minutes once, and more than 16 minutes another time and then was still hung up on.

It seems like Walgreens is out of stock often on medications my doctor prescribed. I will probably change pharmacies.

My husband gets the same prescription every month and every month it's a nightmare getting the prescription filled. Either they are out of stock, they need to know why he's taking the medication, refuse to fill the script as written or it's "pending" with no time frame on when it will be ready. RIGHT NOW I'm sitting in a Walgreens pharmacy waiting OVER AN HOUR for my husband's prescription and the cashier's attitude was very flippant towards me when I said I needed to wait for it. The cashiers and pharmacists at this location leave a lot to be desired.