Walgreens Pharmacy Reviews

Staff is among the best. Corporate is treating staff like crap. Pharmacist is single handedly working 7 days a week and did for months. Out of medicines and other medical needs. Today I was on hold for 45 minutes then the recording saying 3 in line today. Switched to Kroger and guess who was there the old Walgreens pharmacist and another.

I've refilled through the Walgreens app consistently, always about a week ahead. Multiple times, they've cancelled the prescription the same day it was due and restarted the process from scratch—no notice, no explanation. I've called ahead specifically to confirm a prescription would be ready, only to find out it was never actually ordered, or it wasn't there when I was told it would be.

I've had this issue multiple times where my pharmacist tells me "I don't have any prescriptions on file" when I should have. Now it's Saturday, the doctor's office is closed and I can't get my medication. Every time it's the same old b.s., my psychiatrist sends in 3 prescriptions, I get a text message do I want to fill this prescription right now, I say no, 30 minutes later I get a message from Walgreens "It's too soon to fill your prescription", 1 prescription just got tossed into the garbage bucket for no reason at all. I see 2 more prescriptions available and like a normal person that KNOWS I cannot fill my prescription early because it is a class II substance, I wait until the day I can fill it.

Sat in lines for 20 minutes with only two cars in front of me. This pharmacy is not run well. Person who waited on me said they're fully staffed which is a joke. Would not recommend going to this pharmacy at all.

My physician sent a prescription for pain medicine to Walgreens on Old Orchard Rd in Skokie, Illinois 60076 on Friday morning, July 17, 2026. I knew that they are slow in filing prescriptions, and so I waited until 9am Monday, July 20 to go in. They told me that it was not scheduled to be filled until 11:30am that day. I asked why it would take 3 days to fill and what did she mean it was scheduled to be filled at 11:30? At that point, she told me I could wait 15-20 minutes and they could have it. I had an appointment, couldn't wait and left.

I would Highly recommend shopping around before considering Walgreens. This company completely overcharges customers. I purchased a medication from them for my pet, and about fell in the floor when I went to check out and the pharmacist told me the price was $460.00. After I got home I went online and shopped around for that same medication at other legit online pharmacies like petmeds.com, chewy.com, etc, and everywhere I checked I could buy that exact same medication for around $70.00. I couldn't believe how much they overcharged me, especially since I have been out of work for a couple months and literally don't know how I am going to pay my bills next months. This company took advantage of me and I'm sure they do the same to others. Shame on this company!

My doctor called in a prescription for me to Walgreens at 1:30 on Wednesday. It was for a "Z" pack (azithromycin). Here it is 9:30 on Thursday and I still haven't heard from them. If you don't know, a Z pack is prepackaged in a blister pack, so it simply has to be taken out of a box and put in a paper bag. I won't use Walgreens again.

Walgreens Pharmacy has went downhill tremendously!! They leave you on hold forever! Temporarily close down whenever they feel like it, and don't care if you get your medication! I'm constantly fighting to get my son's seizure medications! It should not be this difficult!!

This review is for Walgreens pharmacy in Shorewood WI. Staff are not friendly, and I don't understand why they are unhappy when other customers and I apply discount coupon to pay for drugs. Drugs are so expensive, and we need coupons to help saving some bucks. I believe the staff will do the same when they need to pay for drugs for themselves and relatives. Walgreens needs to screen people when recruiting people for a job. Please don't hire if they don't have a service mind. They should go work with non-humans instead.

I dropped off a prescription at the Walgreens on hwy 42 in Prairieville on July 3rd. This is a compound liquid prescription for my cancer treatments. They told me they have all the ingredients but 1. They told me they would order it and call me the following week. I called today to check on it (July 12th) since I hadn't heard from them. They told me they have no record of ever receiving it. I told them what time I was there and exactly what the employee said about the delay. I sat on hold and when they came back on, they said to just have my Dr. call in another one tomorrow. She then told me that there would still be a delay because the statin and the lidocaine are both on back order. I asked her, if have no record of this prescription being dropped off, how do you know that these two drugs are in it? She told me it was just a guess. I warn anyone using that pharmacy to stop. It's like a runaway train in there. Incompetence from bottom to top.

The pharmacy in Glenview Illinois is severely understaffed. Calls are left unanswered, or you are put on hold so long you just end up hanging up. The violation of HIPAA is egregious. The drive through speaker is often broken and you have to shout all your information to the person inside (name/date of birth/address, etc). The same is true when you use the pharmacy inside. Your personal details are asked for and repeated for everyone in the line to hear, and they call out the medication you are picking up.

I had an incredibly frustrating experience at this Walgreens location trying to make a simple cash deposit into my account. Not only was the customer service bad, but the store manager completely lacks basic knowledge of Walgreens' corporate policies. Manager turn me away from depositing money into my account for no reason except he claim I said his name at another Walgreens while making a deposit. I don't know what that has to do with my deposit, but yeah I was able to make my deposit because he needs to talk with his district manager first. Crazy town!

Walgreens sucks. I have been getting a medication at my Walgreens pharmacy store on Peachtree Street for over two years. this is not the first, but this time they told me that they did not have my medication, even though the prescription had been there for weeks. They would have to go out and find the medication, but they had no idea of when it might come, this, makes it very difficult to be a patient when you don’t know when you might be able to get your medication.

After last Friday I really don't want to deal with the pharmacy anymore. I arrived at approx 1:10 pm to pick up prescriptions that were supposed to be ready for p/u according to a phone call I had just received. Well they were having a problem finding them on the computer and there was a discrepancy in the price. The head pharmacist recommended they shut my transaction down until after lunch. The cashier wouldn't do it, then the pharmacist proceeded to lecture me because I was interfering with lunch. She was very discourteous and unprofessional.

I've been using Walgreens for my pharmacy need for at least 10 years. I get messages telling me my prescription is ready to pick up only to be told that it's not once I arrive. I tried their delivery service this last time only to get a call 2 days later asking me to pick it up. (?) Computer glitch they say. I've just had enough and had to switch pharmacist. No one in particular is to blame, seems to be short staffed. Would recommend to my enemies.

0 stars Walgreens is the worst pharmacy in California. They refuse to take me off auto-renewal, despite multiple requests. Their app is a disgrace, considering how big of a company they are. Their checkout employees at the Powell branch are extremely rude, yelling at me for putting a cart on the counter, 'I just cleaned this, what are you doing?' (I was holding the cart my entire time in the store.) They recently forgot to give me a prescription I had ordered, telling me I was wrong, only to call later to ask if I wanted to renew that very prescription. I also made a purchase, and asked to use all my 'points' (accumulated dollars), only to have the cashier use $5, instead of all my points as requested. WALGREENS IS THE WORST.

Why Walgreens do not send a TEXT message for Medicine Pickup? While CVS sends the text message to pickup medicine? While Both have the Phone Number of Customer. I think Due to this Small reason CVS will be making more Customers and more Sales than Walgreens. Two days ago my wife visited the Doctor's office who is the PCP also. The PCP of my wife informed that she Prescribed Medicines for her. The Pharmacy name my wife gave was CVS . My wife waited for the Text Message from CVS to pick-up medicine. She did not get the message by the end of the day. Next day she called Doctor's office to know if they have sent the Medicine Prescription to pharmacy or not. The Doctor's office informed that they sent the Medicine Prescription to Walgreens by mistake instead of CVS.

Having suffering a heart attack on Wednesday and being released from the hospital on Friday, I went to pick up the medications prescribed by the doctors at the hospital and was told that there was only 2 of the 5 medications available at that time and I would have to wait until the next Monday for them to complete the order.

How can a pharmacy take days to fill a prescription. One that can cause fatal results if stopped cold turkey. Their response to that was many people who could face fatal consequences without medication are also waiting. Our hours are restricted so nothing we can do

I gave the store a one, because it was the only number past zero; I walked in the store: greeted the cashier who was sitting: no response: asked for my purchase; she then slapped my change; coins and bills on the counter! I'll be sure to forego another trip to Asheville Hwy Hendersonville NC Walgreens!

I have used Walgreens pharmacy for over 20 yrs in NC and FL, however the pharmacy in Kinston, NC on Heritage St is deplorable. I've excused the long waits and the lack of full disclosure in a prescription vs over the counter cost. The latest has caused me to change my location. A prescription called in by the doctor was not filled and I was not notified.

Previous to Rite Aid closing their doors I would have given Walgreens a 5 no lower than a 4. Since the closing of Rite Aid, Walgreens has had trouble with filling my prescriptions. Either they don't have the medication or they give me 5 pills out of 90 to hold me. It wasn't as if the Rite Aid bankruptcy was new news. All pharmacies had time to adjust their stock of medication and how to handle the influx of new customers. The shortcomings require more trips to Walgreens and they do not offer free delivery. I have used Walgreens for probably 7 to 10 years. Additionally they said one of my prescription could not be refilled because it was too soon. Last refill was on 03/03/2026 and I received the message on 06/01/2026. That is 88 days later, how can that be too soon.

I am extremely disappointed with my recent experience at the Clermont, Florida store on Bloxham Road, specifically at the pharmacy drive-through window. During my visit, I was assisted by a pharmacy technician named Azaria. Unfortunately, her behavior was unprofessional and disrespectful. She repeatedly rolled her eyes and displayed a sarcastic attitude, making me feel as though I was inconveniencing her simply by asking for assistance. As a customer, I expect to be treated with courtesy and respect, especially in a pharmacy setting where professionalism and customer care are essential. I would strongly encourage management to review any available drive-through video footage from the time of my visit. Her body language and overall demeanor were clearly unprofessional and did not reflect the level of customer service that should be expected from a member of your pharmacy team.

I’ve been a customer at Walgreens in Whitman MA for a while now. I almost died from long Covid, was in a coma, now I have brain damage and other Ailments. I have been fighting with this Walgreens for a long time, even called corporate and talked to store manager and nobody cares about getting my meds on time. So the week of May 25 I called in my meds and got the run around for my medicine I need for my head because of my brain damage. Saturday came around and I finally had.

I hate Walgreens. They’re slow, they’re rude, they screw orders up. The mobile app seemed like it would be better, but the people who get the alerts from the app screw things up. I feel trapped because HEB for some reason, isn't accepted at my insurance carrier. But I hate Walgreens so much I’m transferring all of my medications to HEB and will pay out of pocket for convenience.

1 Star. I have been a customer of Walgreens Pharmacy on Roosevelt Road in Lombard for years, and my recent experiences have been beyond disappointing. I am a Type 1 diabetic who relies on insulin to survive. I called in my insulin refill on May 22, 2026, and was told it would be available on May 25. After hearing nothing, I received an automated call on May 27 stating they were still working on the refill and would contact me when it was ready.

Walgreens in Pensacola at Mobile hwy and Fairfield is horrible. They constantly lie and blame the doctor's office of not sending over the prescription. They are constantly out of medicine and can only partially fill a prescription. They will double and triple charge when you return to get the meds they didn't have, calling it a refill. For example, Doctor writes for 90 pills, Walgreens only give you 30. You pay for full prescription. You go back when they have more in stock, give you 60 and charge for full prescription again. I called my Doctor while waiting in line after they said the doctor's office didn't send prescriptions. The clerk demanded that I get out of line and refused to talk to the doctor's office. DO NOT TAKE YOUR PRESCRIPTIONS TO WALGREENS.

The Wagreen’s at NW Expressway and Council is the worst pharmacy I have ever encountered. I called on a refill that they did not fill as promised, and waited on hold for 9:30 minutes before the phone system hung up on me. I called back, waited 13:00 and was hung up on again. I physically went to the pharmacy and explained how upset I was and that I was going to move all of my prescriptions to another pharmacy. I asked if they could get the RX ready for me, and the clerk said, “I thought you were moving all of your prescriptions.” I called her a **, rightly so, and clerk number two said I needed to not call people names. This place deserves to go out of business, and likely will.

Today my husband and I picked my husband medicine at Walgreens pharmacy 875 DR MARTIN LUTHER KING JR ST N ST PETERSBURG, FL 33701 for medicines like we do for last 6 years. But unfortunately every time is worst the service on the Pharmacy area. Not nice or empathy plus always need wait. More and more. Yesterday confirmed ready for pick after 1.5pm but don't care. We arrived almost 2pm and need wait until 3:01pm. Waste our work time there. I love Walgreens we used for last 12 years in Orlando and last 6 here on St petersburg but really think move to another provider may be soon. Is like nobody take care about nothing, service quality or value of customer time.

Several times over the last few months my prescriptions have been delayed. I submit them early so they know there coming., get a text it's too early and then when they are due they are back ordered.

I am currently waiting for my Wife’s prescriptions to run their course at the Whitman, MA Walgreens, and I have transferred all my prescriptions to the Walgreens pharmacy on Main Street in Brockton because of the poor service, wrong medication and also someone else’s name on my wife’s prescription, and I didn’t realize it until I got home. The Pharmacy in Brockton is so much better but unfortunately, it’s a longer drive. The people at Whitman Pharmacy have been rude at times to people, while I have waited in line for a long time I-might ad and it also seems to be a gossip factory by disgruntled workers. I’m sure there are some good people there but the store and the Pharmacy are poorly run.

The pharmacy on 1530 Lafayette Ave in Saint Louis is not very clean inside and is full of trash on the pharmacy premises. It’s very sad to see a pharmacy surrounded by trash in a first world country like the USA where you would expect cleanliness to be a top priority for a pharmacy location. It’s very disappointing and disgusting to go there.

I have been ordering from them, and they have been using FedEx for a bit then they switched to USPS. I really hate USPS here! USPS is really SLOW!!!! I have to wait for 1 to 2 weeks for my orders. NO MORE ORDERS FROM ME!!!! GOODBYE!!!!

Never order your prescription online with Walgreens. Those people are lack of experience and knowledge. You don't get a instant response from any human. I don't believe they were that too busy for responding. And also same goes to the pharmacist at Walgreens. I have to keep the cream that was not what I ordered and won't let me a refund or return. First time and will be the last with Walgreens. There's many pharmacies and online order for meds. GO ANYWHERE BUT NOT WALGREENS!! They don't even worth a star.

Walgreens Pharmacy Palm Harbor, Florida, off Alderman Road. This store is terrible. I asked them to call my pharmacy up north to get my prescription transferred, which is an easy thing to do. I filled out a form requesting that. When I called 24 hours later to speak to the pharmacy to see if it had been done yet, I was put on hold for thirty minutes and then hung up on. Then I checked with my pharmacy up north, and they hadn't been called. Then I went to the Publix Pharmacy. They called while I waited. Customer service was excellent. I found my new pharmacy.

This place is horrible. They need to close it because they don’t value their jobs or the customers. This latest experience which led me to have to go out in the rain to get my meds from the store. I get there to be lied to my face that they attempted delivery three which was a lie and they said my mom called the day before to get my meds but she’s been dead since August and the older lady showed me the delivery pkg with my mom's name on it but they wouldn’t give me that envelope. We live in two different buildings so if they attempted delivery to her no one would accept it either way but they never came.

The only reason I’m giving this a two star review is because the pharmacy tech was beyond helpful and apologetic of how rude the pharmacist was. I came in for a flu/covid test which I made an appointment for in advance. The pharmacist spoke to the tech as if I wasn’t standing right there. She said she’s going to have to wait we’re behind. The tech said, "Okay well she did make an appointment online and she was her before her time." Jennifer, the pharmacist, said, "Well it doesn’t matter. Tell her it will be 45 minutes." I said, "Okay. Well I have a busy day can I leave and come back." Again, I’m standing right in the middle of these two ladies and Jennifer is in my direct view. Jennifer says, "If she leaves and comes back she will lose her spot in line and it will be another 45 minutes. So she can do what she wants but she’ll end up waiting longer."

I am absolutely shocked and disgusted by the incompetence and lack of care shown by the Walgreens pharmacy on Palm Beach Lakes Boulevard in West Palm Beach. Yesterday I was released from Palm Beach Gardens Medical Center after undergoing major open-heart surgery for aortic valve replacement caused by bicuspid aortic valve stenosis. The hospital sent NINE critical prescriptions to this Walgreens location before my discharge so I could begin recovery safely at home. When I arrived almost 20 hours later to pick them up, I was informed only ONE prescription was ready. The other EIGHT had not been filled because they “had to order them.” Nobody called me. Nobody warned me. Nobody attempted to transfer the prescriptions to another pharmacy. Nobody seemed to care that I had just come home from heart surgery and medically depended on these medications.

I am advising you not to do business with Walgreens. I have pancreatic cancer and need medicine to extend my life. My doctor sent a prescription for CREON, an expensive pancreatic drug. The order was made on Monday, May 4th. I was told the pills would be ordered that day… I got a text from Walgreens the next day (5th) saying the prescription was on hold -reviewing insurance, and no action is needed. On the 6th, since I desperately need this drug, I went to the store and talked to the pharmacist. She said someone from the upper echelon at Walgreens had randomly put the drug on hold because it said the medication must be taken with food. She said it was out of her hands didn’t know when this would be resolved.

Consistently not having my scripts when needed. I always run out. They made a mistake on my dosage and now I can't get my meds for another 7 days. I went in yesterday to resolve the issue. I was told it would be taken care of by about 4 pm. It is now the next morning, I just called them and nothing has been done to resolve the issue. This is just one account of problems with them and my prescriptions. Unfortunately there's not another place to get my meds due to my insurance company. Please fix the problems at the Greenville Michigan location. I can not go without my meds all the time because of their mistakes.