Walgreens Pharmacy

This is for pharmacies' owner: Walgreens bought out our pharmacy and there was a retention bonus that should be paid after 360 days, they refused to pay the balance on the due date, even though we have a contract and agreement!

Few years ago I ordered something online on the Walgreens website and had very negative experience, there were some glitches, I do not remember which one but remember I promised not to deal with them in the future. Now I decided to give it one more try in hope the fixed online platform errors. They did not, it became even worse. First of all, my payment was not accepted multiple times with error "Try later", on 6th times 2 days after it finally worked, but instead of FSA card which I specified as a payment method they charged second one, additional non-FSA card. Then address line 2 wiped off apartment number many times, and I ended up making an order w/o apt number. Then instead of promised 2-3 days of shipping it happened to be 4 business days + 2 weekends. I think they should fire head of their IT department if they want to succeed in selling things online, terrible experience that does not improve over time.

The Walgreens pharmacies in Colorado Springs that I go to are horrible! They lose prescriptions. The lines are long just about every time you go and they move like slugs. They are so incredibly slow! They're so slow when it comes to filling prescriptions and finding prescriptions that I can’t stand to go in there! The managers or pharmacists need to light a fire under their butts! I’ve tried other pharmacies, but they they don’t have some of my prescriptions, so I’m stuck with Walgreens. I CANNOT STAND GOING!!!

Walgreens 2310 Oregon Avenue Philadelphia Pennsylvania 19145. Shopping there day or night is very uncomfortable because people take things right out the door without paying. The teenagers and the older folks even scared the customers because they become volatile. The manager does nothing except maybe call law enforcement who does nothing. The thieves always get away and come back and the situation continues every day. The workers are scared to come to work. Their security guard sleeps practically all night and nothing gets done. What's wrong with their system. With all that's going on can someone make a change A.S.A.P?

Walgreens never has my prescription that I have to take every day. I always have my prescriptions on auto-fill, however, they never have my meds when it’s time to refill. They’re now closed on weekends, so if and when I run out on Friday and they don’t have my prescription ready, I won’t have any meds for an entire weekend. I can’t miss a day of meds. On top of that, they’re always understaffed. My mother has had the same issues! I have used Walgreens Pharmacy for decades, but today I am transferring my prescriptions.

Walgreens refuses to fill over-the-counter requests for ivermectin to customers, even though Tennessee Governor, Bill **, signed a law making it legal for citizens to purchase ivermectin with no prescription. Walgreens should stay out of politics and bribery from Big pharmacy - and just ethically run a fair and unbiased business.

Walgreens is the worst pharmacy. If I had a choice I would go to any pharmacy, except CVS, but my insurance won't let me go anywhere else. They are very unprofessional and seem to never have the medication I need. Do not go to Walgreens if you have a choice.

The Walgreen pharmacist lies to me twice! They said they had my prescription in stock and they said they had my insurance on file. After I had my prescription transferred, I got a text that they did not have them in stock and that I'd have to wait. The whole point of transferring the prescription was to get it right away. Finally, I go to pick it up and they make me wait at the drive up for over a half hour. (They serve everyone inside before taking drive up, even though I was there first.) He asks for my insurance, which I did not have because the woman told me it was on file. She lied to me twice! I asked him to call Cub because they have it. He refused. I will never ever go to Walgreens again. Cub has my business from now on. They are fantastic!

Walgreens price to fill my prescription for a generic drug was nearly $1000 when other pharmacies could fill the prescription for $17. I attempted to transfer the prescription to another pharmacy. Walgreens refused to transfer the prescription. The only reason given was that it was company policy. I had to go back to my doctor, have the prescription at Walgreens cancelled, and have a new prescription sent to the more reasonable pharmacy. All of this was very inconvenient for me and for the doctor and took a long time to complete. Thank goodness the prescription was not something I needed right away. This incident gives the strong impression that Walgreen is holding hostage medication people need for their health. That seems shameful to me.

My mother has been having nothing but problems using Walmart Pharmacy in New Haven, Ct at 87 Foxon St. They continually give her issues with her prescriptions where they won’t tell her which of her medications are filled when specifically asked. She has had so many problems, she told them she wanted her prescriptions transferred to a different location which they blatantly ignored! Then when she tried having a prescription called into the new Walgreens location she wanted to use she was never told the New Haven office had the order sitting there.

VETS BEWARE!! Walgreens pharmacy "WILL NOT" offer "ANY DISCOUNTS FOR VETS", even if you pay cash and no insurance or if you want to use GoodRX or other coupons. They state that the VA should pay them full price. I paid $150 for 3 prescriptions that I could have paid $34 with GoodRX. Contacted both store and corporate and was told this is the pharmacy policy. WHAT A SCAM!!! 11/14/2022

Location at Preston and Lebanon in Frisco, TX always has long lines, frequently has issues processing prescriptions and most recently the pharmacist was very rude. Avoid this store. We had doctor send prescription 3 times. Each time the store said they never received it. Doctor sent it across the street to Tom Thumb and we had it in 30 minutes.

I called my local Walgreens so I could pick up a medicine and they said it was in stock. But they call back saying it's not in stock. So I have a child with ADD testing tomorrow without medicine. You little ** give me the medicine so my child can test with medicine so his academic records don't get messed up because of some ** company who doesn't give people the things they need to live and succeed in life. ** you all!

Horrible and incompetent pharmacy. Insurance company forces us to use AllianceRx Walgreens to order Chemo meds. Can never order online as it always says to call. Complained about it numerous times yet they fail to fix it. Called this Tuesday. Spoke with rep. Ordered chemo meds. They gave me a delivery of Friday. Friday comes. No delivery. Call on Monday. They claim they have no order placed. I told them I called. They gave me a Friday delivery and they say they have no recollection of an order. Incompetent company all around. Don't use Alliancerx Walgreens if you have a choice. They are terrible and put your life literally at stake withholding Chemotherapy Medication.

Front staff at Walgreens Pharmacy at Elmwood Ave at Rochester, NY is very rude and not professional, will never use that location again. They mock and laugh and do not help with request. Their manager dismissed complaint.

I’d like to give a commendation for Patrick (pharmacy tech). He was so friendly, personable, energetic, and friendly! He went above & beyond regarding one of my prescriptions, that was a little expensive! He wound up saving me a heap of dollars, seeing 1 of them costs over $126.00!!!! My husband was so happy, I’d thought he’d faint! Patrick was kind, approachable, and friendly! He saved me money, and I appreciate that!!!!

I purchase 2 pairs of glasses which started off with a cashier pressuring me to join their "club" for better discounts if I was willing to give up my email, cell number... I replied that I am sick of companies using my info and the senseless calls that interrupt my day. The following day I attempted to return the glasses with receipt and credit card used; however, she also wanted my driver's license. It was provided and she attempted to scan it for information which was denied. Walgreens wants your info and has no customer service skills whatsoever.

Pharmacy hours are only open Mon through Friday 9-5pm. The pharmacy is NOT open on the weekends. How is that sufficient for a customer that works a daily job to pick their prescriptions after that time, it's not. Had to drive 30 minutes to pick up prescriptions for several months. One store lists open 24 hours online but that is not accurate with the store actual hours. Wait time in drive thru is at least 20 minutes. I'm not a complainer but this is disgusting. How about putting accurate store info online, not long wait lines and most importantly closing a pharmacy at 5pm and closing it over the weekends. What a joke.

I ordered a pickup order online at the Walgreens at Hwys. 54 and 55 in Durham NC. This morning. Their webpage said it would be ready in 30 minutes and that they opened at 7AM (normal business hours). I received an e-mail approximately 2 hours after placing my order (placed at 8:00 AM) saying my order has been delayed. I called the store for more info at 10:30AM. The manager (I guess) answered and simply said no employees showed up for work today, so the store is closed!! She could not give me any idea when I would be able to pick up my order. Fortunately, she was able to cancel my order. It is no wonder that Walgreens reviews are so poor.

Yesterday my doctor called in 2 prescriptions to the local Walgreens, Cambridge, MD. This am, 12:23 they called and left a message on the answering machine that they were ready. I went there at 1:30pm to pick them up and was told that one was ready and that the other would not be available until after lunch. Looking at the clock to verify the time I commented that someone had called and said that they were ready for pickup. She said that they would be available after 2:30. Now 5:09 pm and still no call that they are in fact ready.

The least customer focused and by far the least reliable pharmacy. DO NOT count on them to keep any appointment with their pharmacy. I had them not honor my appointment on multiple occasion. Today was the last straw where I had an appointment which I double confirmed (yesterday) and still when I showed up, they told that they are having a problem with their system and would need to reschedule my Covid appointment but they willing to give my flu shot (hmm what system problem that accepts flu shots but not Covid vaccine). They lie and they don't care.

Absolutely awful wait times, customer queues & service. Store #04730 - Mill Creek, WA. averages 15 minutes per car in the drive-through - usually 4-5 car waiting at any given time so you do the math. The average wait time at the pharmacy counter is 45 minutes to 1 hour. Upon calling the pharmacy, I have sat on "hold" over an 1.5 hours only to have the call dropped and having to start again. It is always blamed on staffing shortages, pandemic, excessive demand - you pick the excuse. Drug inventory shortages are becoming more prevalent due to management metrics on inventory stocking levels & associated carrying costs. The result is multiple trips to obtain a complete prescription fill.

If you need urgent medications from your doctor, avoid this pharmacy. There are other pharmacy, like Safeway Pharmacy at Country Club, Stockton. A lot of issues about this Walgreens Pharmacy. Avoid this.

I called to refill my prescription at 3715 Mechanicville store#4488. The tech hung the phone on me. I called back to clarify my prescription request. The tech took my request and hung the phone again. She did not ask if I needed another refill and had a very poor attitude. Not really sure if my request was actually filled...

The Walgreens on 1217 are totally awesome and flawless. Especially the pharmacy. Dr. **, is one of outstanding pharmacists, who is well knowledgeable with good manners. His medicines supplies are all up to date with no shortage. And if indeed there is any out of stock, he'll get it promptly with no delay. The staff is also very friendly. Most importantly is the pharmacy's hours of operations that beats all the rest of pharmacies with long hours 7 days a week. I am so pleased to transfer all my medication to this location and will recommend it highly to each and all patients.

I have used Walgreens for 20+ years. Well it was never the gold standard of customer service, recently it has reached a new and horrible low! This July I was going on a week’s vacation. I had run out of my blood pressure meds, so used the Walgreens app to renew my prescription; I checked the app and it said my prescription was ready. Off I went to pick it up, BUT, guess what? It wasn’t ready! The pharmacy assistant told me they had to put it back because the prescription was up that day, even though I had one refill. I went on vacation without the meds, meanwhile getting a new prescription called in by my doc.

The pharmacy staff walked off in June and I heard it was because of mandatory 16 hour days. I do not blame them. Walgreen's needs to hire more qualified people. This is a Walgreen corporate problem that is causing problems with customers and over-stresses the pharmacy staff. I suggest using another pharmacy. I plan on changing out of my Walgreens Rx plan as soon as it renews. Cannot wait to drop Walgreens.

I am a recent kidney transplant recipient and because of my BCBS Insurance, I am dictated to get the majority of my anti-rejection meds through Walgreens. I have had so many issues with the Pharmacy located on Chapel Hill Road in Douglasville, GA with getting medications in a timely manner. I placed an order on July 15, 2022 and since the Pharmacy had not notified me that my order was ready, I stopped by on July 18th at 9:30 a.m. to check on the script and I was told by one of their pharmacy technicians that my medicine was short filled because they didn't have enough pills in stock and the remainder of the order would be in the next day.

I've been using this pharmacy for 3 years, and the service has grown progressively worse. Delayed refills, incorrect quantities, even the wrong dosage. The past 3 months have been horrible getting refills on my maintenance medications I use every month. Today I learned Corporate is now routing all Deming refills through Phoenix, AZ, and are no longer stocking their Deming Store. Resulting in all refills taking anywhere from 10 to 14 days from the date requested for you to get your meds. Insurance will not pay if ordered early so expect to run out of your needed medications at least a week before you receive your refills. This information came straight from their pharmacy tech! I'm Done, will be changing pharmacies. DON'T USE THIS PHARMACY!