Walmart Pharmacy Reviews

Put in for a refill on a Sunday, app said ready on Tuesday. Tuesday, still no notification that it was ready, checked app and said Wednesday. Wednesday still not ready, app then said Thursday. Thursday rolls around, not yet ready, says Friday at 10 a.m. We'll, 10 a.m. came and went, app now shows not even being processed! Called the pharmacy and got AI which also said no prescription being processed. What?! Refill started again and showed Saturday at 2:30 p.m., do you need it sooner? Well yes, yes I do. Friday at 3:30. Still no notification. Looked again and back to Saturday. Have tried calling to talk to someone in the pharmacy, twice, and no one will answer the phone. Have been there; they aren't that busy to not answer the phone. Sigh. If it weren't for our insurance, would go somewhere else.

I've never had a problem with Walmart pharmacy in North Huntington Pa until I've come under a hardship and I was already getting medication discounted. I'm currently fighting for disability haven't worked since 2023 and was told by my insurance that pharmacys aren't supposed to deny anyone their medication. When asked for help during my time of need was told they don't help with situations like that and if the insurance wanted to wave my co pay that they could and not only that but that my medication was basically over the counter which I fought for to get covered due to depleting funds when I no longer have an income. If under a hardship I would recommend CVS. They were more than willing to help me during my time of need for a short period. I am very grateful for CVS to help me with my medication when walmart was not.

I was excited for Walmart free delivery for rx's and changed pharmacies. They didn't tell me it was not free without plus. No problem. I now do the curbside pickup. They will not allow curbside pickup for rx's!! If they had a drive thru I would accept this, but they do not! I have to go into the store every time, CVS I'm coming back!!

I receive a text telling me they’ve filled two medications I only receive one. They are frequently out of my medications. One of which can cause extreme complications if I run out. I’m very tired of the staff at the neighborhood market in Mesquite Texas.

I had just joined Walmart Plus for all the things they claim to offer, they don't tell you how hard it is and how they have technical difficulties. I was told yesterday 8/20/26 my Omeprazole was ready. I called today to get my inhaler. Tried to set up deliver, but that site was having technical issues. I finally got the inhaler in the cart and got the deliver but realized the omeprazole wasn't in it. Too late. They wanted $10 more dollars to deliver that. I'm a walmart member but still had to pay $5 to get the inhaler delivered. I said cancel the omeprazole and reimburse the insurance co. That women acted like there was nothing she could do to add the omeprazole to my inhaler since it was going to be delivered. Good God. It was going to the same place. I'm cancelling the worthless walmart member plus and I'm changing to another pharmacy.

Bad service. Rude and got flagged and embarrassed from Jennifer. My dad has stage 4 cancer. 6 months to live. Sitting in pain because she felt the need to treat us bad. So sick of this crap. She said in front of everyone that it's flagged. It's a lower dose. It was for breakthrough pain. He just got a port put in for meds and he denied him. Let him be sick. Hurting and can't move because it's not after 30 days. Man this is sad. Whole family won't go back to Walmart pharmacy in Hillsboro. He has pancreatic cancer, liver cancer and popcorn lung cellulitis and sitting in pain because Jennifer would not approve his medicines. He already has 10s. They lowered it to fives for breakthrough pain but she wouldn't give it to him. She flagged it and then treated us like crap so I advise you guys to go to CVS, Kroger's or somewhere else because Walmart will not help.

I have had many issues with my doctors calling in prescriptions. Just an example today. Doctor called in script at 11:41 a.m. I got to the store at 1 p.m. Still wasn't done. Said they were going to lunch at 1:30 and would have it after that. Finally got a text at 5 pm that it was ready. They always say people that come in with a written script take priority. That is bs. It should be whoever calls in first.

I would give -5 stars if I could.. I've never in my life had such a hard time filling a prescription in my life. They treated me like a drug addict!!! Been with my pain management in Florida for over 9 years and small pharmacy for 9 years... A very small amount of opiate since I moved here is mind blowing! They interrogated me and told me they would have it filled right away for out of pocket then turn around and update the app saying I can't get it till next week that's been going on now for a week! It's one excuse after another!! It's not the Dr or insurance> IT'S WALMART! Walmart in Columbia South Carolina on Harbison.

They haven't been able to fill my new liothyronine dose. The Dr. reduced my levothyroxine from 100mcg to 75mcg, but I don't have the other drug. I'm tired and scared. Hope I don't have something crappy happen.

Price with GoodRx are the most expensive in Walmart Pharmacy. For 180 tablets Metoprolol Tartrate the price is $24 (Walgreens $14) but they charged me almost $40 because "the price vary" they say. They will tell you this after charging your card. I noticed the recipe exiting the store, returned to the pharmacy but they said once I left with the medication it is not refundable. This happened in Walmart Neighborhood pharmacy Covington LA. This is what Deep South is. Walmart became too greedy. Use CVS, Walgreens or other pharmacy.

Biased. Need to be sued into oblivion. Need to be in jail.

Yesterday afternoon I went to the drive through to pick up 4 prescriptions at the Walmart in Crestwood, Kentucky. The man who waited on me told me that I did not have any prescriptions ready. I told him that I had the text messages on my phone that said they were ready. He said no, they did not send me any texts. After waiting a couple of minutes he said that he had found the prescriptions but there was no apology from him for his mistake. He said they would be ready in "2 to 3 minutes." After waiting exactly 10 minutes I buzzed him again and he said he was busy "up front" and would get them now.

My mother is a 91 year old Hospice patient, who developed and oozing wound yesterday, Saturday 25. We called the on-call nurse who came to evaluate her wound. She physically called in a prescription to Delmont, PA Walmart at 6:30 pm, an antibiotic, literally 15 pills and the pharmacist REFUSED TO FILL THE PRESCRIPTION till the next morning. They had 30 minutes left till they closed. The nurse explained that this was a hospice patient with an oozing wound..and he STILL REFUSED!!! Because of HIS LAZINESS, she has missed 2 doses of antibiotics, and her wound has gotten worse. This is beyond WRONG and that pharmacist NEEDS TO LOSE HIS JOB!!! They are there to HELP patients, he was only worried about Going home. They were open for another 30 minutes, this should of never happened!

Excellent pharmacy. People are friendly and helpful.

The local staff does pretty well. However, they can't read the on-line database any better than we patients. Prescriptions hang in forever so there'a huge database to go through. All the info isn't available on one screen so analyzing is almost impossible. If you talk with corporate, they only deal with online orders, not the online database. It sucks! I'm also not wasting my time finding and attaching our latest 30 receipts. Just another huge Walmart waste of staff and patient time. Wonder what the doctors think?!

I went to Walmart pharmacy to pick up an rx that had been faxed by my ophthalmologist. The young girl who was angry from me questioning my previous interaction with her regarding the “brand” of my meds changing, told me that they had no fax. I called the Doctor who then called it in as well. Another tech told me that they had not had time to check faxes that day. She said “it will be 30 minutes”, and promptly put the prepackaged item to the side and started packaging up items for people who were not waiting. No one but me was waiting and only 3 people came in to pick up something during the 45 minutes I waited. I complained in an email to the manager of the pharmacy. She said that the fax was not sent in with the Doctor's location on it and they receive illegal prescriptions sent by the customer frequently. This made no sense as they said they “never looked at the faxes”. I have moved my prescriptions.

Walmart pharmacies do not care about their customers. They are rude and don't fill your prescriptions. Like, the doctor say they should be filled. I'm diabetic, so I'm on insulin, and they won't give me my needles to go with the insulin, or they'll give me needles without the insulin. It's a battle. I'm not winning, so I will never use Walmart's pharmacy again.

Jo Jo & All Of The Staff Was Very Professional. I will tell my Family & Friends of how great, good the service and is very appreciated. Speedy honest too. Helpful and excellent support. Excellent customer service.

I would like to thank Randy at Walmart pharmacy in Hazel Green for looking out for me, for my prescription needs Walmart pharmacy in hazel green is the best. The team is friendly and explain things perfectly. I wouldn't go anywhere else and thank you Randy. I couldn't believe you took time out of your busy day; Thank you so much V.Holmes.

If I could give this pharmacy ZERO stars! This is the worst pharmacy! My doctor sent over my prescriptions at 9 am! They didn’t get filled until almost 6 pm. I called to ask when they would be ready and the lady told me an hour and hung up on me! Then when I went to the pharmacy the girl at the counter was rude! When I told the pharmacist she rolled her eyes and said mockingly “I’m so sorry”. RUDE! I will going to Walgreens from now on!

Very friendly and knowledgeable staff! The online system works great, and Walmart Pay—once set up—is really easy to use. The value and convenience are excellent. I also appreciate that they remind me when it’s time for my annual flu shot. Great service overall!

Walmart Pharmacy is a joke. Last month, I had to come back three times to pick up an order because they failed to fill one of my prescriptions. And on the third time, they still didn't have it, and I still had to wait. The pharmacists are rude and unhelpful. I called today to check on the status of the same order for this month, and the same thing happened. And then they told me they try to get it done today, but they couldn't guarantee it. This was before noon. And I'm sure when I get there, they're not going to have it again, and I'm still going to have to wait.

My prescription was literally called in a day ago. I went in after work today at 3:30 p.m. and my prescription still wasn't ready after standing in line for 20 minutes and was told I would have to wait 20 minutes and come back and stay in that line again. This is flat out ridiculous. What made it so bad was by the time I walked out to my car I got a text saying my prescription was ready so basically if the lady at the checkout would have just looked over and asked somebody if my prescription was ready they probably would have told her yes they are finishing it up now. The lady waiting on me pretty much acted like she hated her job.

I went to Walmart in Grants Pass because I bought a device for testing diabetes. It was defective. They refused to help. I went to the pharmacy. They refused. Talk to the store manager. They refused. They’re all jerks personally had. Fire all of them.

The workers at Walmart in Alexandria KY do not care about patients. They are worried about leaving work early and do it often. They seem put out and bothered when you come to pick up a prescription. There’s a lot of eye roles. These people do not want to work.

I have had two prescriptions that required prior authorization. The pharmacy said in each case they were contacting the insurance company. I called the insurance company each time after about a week and they had nothing from the pharmacy. The staff just doesn't care.

They are absolutely awful. I was told to call back 3 days in a row to fill my script and treated awful every time I called. 3 people gave me three different dates. They are the only people who carry my medicine constantly so it’s a lack of options.

I transferred from Rite aid to Walmart pharmacy from Rite Aid when Rite Aid went bankrupt. I was apprehensive about the transfer process after being with RiteAid for 15+ years. There were a few hiccups mainly due to the difference in store policies but the walmart pharmacists, Amanda and Zach took time to thoroughly explain the issues and made sure my 9 prescriptions were up to date and quickly got the ones that were due filled. They automatically contact my doctors when the meds are due for a refill making sure there are no lapses in the prescriptions. Amanda always greets me with a wave and a smile. Overall, I made the right choice transferring to walmart pharmacy thanks to these two.

The customer service and pharmacist experience is disrespectful at best. I’ve had pills missing on more than one occasion from my controlled substance script (which are benzodiazepines). When brought to the attention to the receptionist - she simply dismissed my concern when asked if it could be counted in front of me, and then told me to have a nice day and hung up the phone. I called back and the asked to speak to the pharmacist. The pharmacist said “that’s not what I heard on my end” and I explained I’m sure it wasn’t what she heard but I was voicing my concerns of the miscounts and was then dismissed and hung up on.

Walmart’s Pharmacist are very unprofessional. They are rude and belligerent! The pharmacy has discount due to they only use Generic which sometimes are not comparable or compatible! Be careful with your prescriptions and how Walmart’s chooses to fill them!!! I also had to wait 6 days for insulin pen needles that are readily available at all other pharmacies and they were charged from the name brand BD to a name brand Embecta which cost me more due to they made more profit on the sale!!! Be careful Walmart’s pharmacist are crooks!!!

When I fill a prescription at Walmart, I can rest assured that everything that can go wrong, will go wrong. From long lines, to two week delays and randomly canceled orders, I know that I'll never have the prescription I need when I need it. Their automated system allows you to sign up for texts when your prescription is ready, but you'll never get them. Then suddenly, a member of their dedicated customer service team will call you, warning that your prescription is going back at 7pm that night, asking if you have "any interest in picking it up." Every day, in every way, Walmart Pharmacy makes my life harder.

I refilled my prescription for a statin. Price increased from $8.78 from 3 months ago to $107.85. I asked how that could be, was told it was my insurance company. I called insurance, they said no, my cost was still $8.78 & they have had dozens of calls regarding this same problem. They gave me quotes from other pharmacies. Will be going elsewhere. That was over 1,200% increase. Which medications will be increasing that much next?

I asked the girl if they received my ** 50Mg. She said, "No. We don't have any." Then she said, "Go to Walgreens to get it." I explained Walgreen does not take my Insurance but I want to get my Medications transferred. She jumps back, "Go to Walgreens to get your medication."

The pharmacy team in Cherryville — including Brittany, Chameka, Paula, Parul, Ansel, and Anthony — continues to impress me every time I visit. They’re consistently friendly and welcoming, which makes the whole experience feel less stressful, especially on busy days. One of the biggest strengths of this pharmacy is how well the staff communicates. Whether they’re checking on a refill, verifying insurance, or explaining medication instructions, they make sure you know exactly what’s going on. They work well together as a team, and it shows in how smoothly the line moves and how quickly prescriptions are processed. Their professionalism also stands out. Each staff member is knowledgeable and takes the time to answer questions without rushing you. They explain medications clearly, help with insurance issues when needed, and genuinely seem to care about customer health and comfort.

Do not ever go to Walmart on 31st. They are rude and not helpful at all. The pharmacy tech is so so rude. It was the main pharmacy and the lady yelled at me and hung up on me. I just couldn't believer how rude.

Arrogant pharmacist, he wouldn't fill my wife's prescription. When asked about store and insurance policies he started to rant about the problems the store has been having. He finally decided to fill the prescription at his recommendation and not the Doctors. Feed up, I finally told him to keep the prescription and I would have it filled elsewhere.

I contacted my insurance about not receiving my RX in the mail from Aetna Mail Service as it said delivered. They told me that they would do an override and to contact the doctor's office and have them ok a Rx from Walmart for 30 days. I did everything I was asked to do and then called Walmart. Their pharmacist in Roanoke, TX was rude as could be. I was trying to explain the situation to her, and she kept interrupting me and was not giving me a chance to say anything...so I did to her what she was doing to me...raised my voice so I could be heard.

I needed medication for my dog they called me but I missed the call, no message. I assumed her script was ready. No, they needed more info. Ok, I answered the questions and they needed more time. Ok I walked around the store for 15 minutes, returned and needed more information. 15 more minutes. I waited, went back and needed diagnosis from doc. This time I was not nice! I was tired and frustrated. I told them it was for anxiety but they wanted info from doc. The doctor game them some other diagnosis so they wouldn’t follow it. I just want to apologize for my angry outburst. It was not merited just because I was frustrated. To the pharmacist there last Saturday morning I apologize. I know you were just doing your job. I’m very sorry for my attitude.

I have been going to this pharmacy for over10 + years without a problem. The last year and a half they have not improved. They have greatly declined. I pick up meds for 4 people and ends up multiple trips.

Walmart doesn't know how to get ahold of the doctor. On the phone it said I had to wait two days for them to get ahold of the doctor. It's been 11 days and they're still telling me I have to wait for them to fax the doctor, and I'm still waiting on two antiseizure medicines.