Walgreens Pharmacy Reviews

Very disappointed with my service at the pharmacy, or I should say lack of service because I did not receive any! I waited in line for 5 to 10 minutes while the pharmacist tech and pharmacist had a lengthy conversation about an airline going out of business! I was completely ignored while waiting at the counter for help. After 5 to 10 minutes standing there, a woman walks straight up in front of me and the pharmacy tech came over and helped her, even though I had been standing in line and I know she had seen me waiting there, while carrying on her conversation. Completely disgusted at the service will be taking my prescriptions and business elsewhere!! Avoid at all costs 13130 Dale Mabry, Tampa Fl.

Most reviews tend to come from frustration, but I wanted to take a moment to recognize a truly great experience. Prescriptions can be complicated, with a lot of moving parts, and it’s easy for things to fall through the cracks. That’s why I really appreciated the help I received from ** at the Walgreens on 137th Ave and 153rd Street in Miami. Instead of giving a routine answer or sending me elsewhere, she went out of her way to find a solution. She took the time, made the effort, and genuinely cared about helping me—not just completing a transaction.

On a recent request to refill a prescription using GoodRX, the price that the pharmacy quoted me was almost three times more than the coupon I saw online. I asked one person why and they told me that I would have to call GoodRx. I called back in another day and the second person that I spoke with did not give me an answer that made sense to me. I got the feeling that they were both just wanted to get me off of the phone. I understand that it may have been busy, so if that was the case they could told me they would research the matter and call me back. I would up having the prescription transferred and as a result I saved more than $80 dollars.

1 star is the lowest that is allowed but is still higher than they deserve. Prescriptions are always delayed, I'm not sure if is because of upper management or poor department managers. I am now waiting for the 8th day for my prescriptions.

I went in to Walgreens this morning looking for Memory Support by Walgreens, since I knew what the package looked like I went up and down the vitamin aisle twice not finding it. Sue, a pharmacy tech came up and asked what I was looking for and joined the search. We both went up and down the aisle not finding it. Sue brought out her phone and could not locate them (must have been discontinued last month after I bought 4 boxes for the ladies at the retirement home). She was so very nice, helpful and apologetic (I didn't she should apologize for something she has no control over). I would give more stars if I could.

For over 30 years, I have been happy with my Walgreens at 8000 Lake Underhill, Orlando, but I have to say when I went yesterday, it was close to lunch and I knew there would be a line of cars but I had to get my prescriptions. I was prepared for a long wait. Luckily, I was the 4th car in line so I thought, ok, not bad a half hour maybe. Happily, it was less than 10 minutes, and the young man at the counter was so good, in TWO minutes of driving up to the window, he handed me my prescriptions. He is pleasant but mostly fast and efficient. It was like watching a commercial in fast forward. I really appreciated not having to wait long. It was great to see Walgreens having such hard-working people to take care of their customers who need their medicine.

I have been with Walgreens-Arleta for years (my mistake for sticking with them that long!). Usual problem I have with them is… I have to wait for certain medications to get ready because they’re always out of stock (every month!). Messes up my pick up schedule (every month!). I have to do several pick ups instead of one per month. Delivery is not an option for me because they just leave meds wherever and get lost in our apartment building. The other complaint I have is, the Walgreens app says my meds are ready.

How are they still in business? Never have my prescription in stock, zero communication. They need to shut it down. What a disaster.

Walgreens Honeyeye fall NEW YORK. The lady at the cash register. She asked me for my insurance card. I gave it to her in her Hand. When you gave it back to me. SHE PUT IT ON THE COUNTER! NOT MY HAND 4/2026. She is very prejudiced. So how can someone trust THEM TO GIVE YOU THE RIGHT MEDICATION? CAN'T BE TRUSTED. 4/20/2026

My Husband and I have used the Hoover Walgreens for six years with acceptable prescriptions filled in timely manner. Both written prescriptions and the electrically sent prescriptions. More recently however the situation is not good. My husband had shoulder surgery Monday April 13th. My son in law took the paper prescription mid afternoon to Walgreens and was told that it would be about 30 minutes to an hour to be filled. (oxycodone). In about two hours my family member went to pick up the pain prescription

Doc called in script. Clerk said they didn’t get it. Then said it was under a 10-year-old address in another state. They wouldn’t remove the old “account.” Then they claimed insurance wouldn’t cover, but when I returned with them on the phone, they said they didn’t have the brand. When the insurance company and I said any brand would do, the pharmacist claimed state law prevented her from filling the script that described the medication as x mg of x drug, instead of stating the brand. Exasperated, I asked them to delete my data from their database, and they refused, claiming that only “corporate” could do that. “Corporate” then on the phone read me the old address and then said they didn’t have any records of me in their database. Huh? These people are insane.

The worst!! Most rude employees I've ever encountered. They need an entire new pharmacy staff...

I’ve been a loyal Walgreens customer my entire life—my parents filled my prescriptions here when I was a kid, and I’ve continued that loyalty as an adult. After my recent experiences, but specifically my experience tonight, at the Central Ave location, I’m honestly questioning why. I had a prescription that had been pending for an entire week. I was told it would be ready today, yet I received no updates or communication of any kind. Because I needed it urgently, I called the pharmacy multiple times throughout the day. Each time, my call was either picked up and immediately hung up, or I was left on hold for extremely long periods—over 30 minutes once, and more than 16 minutes another time and then was still hung up on.

It seems like Walgreens is out of stock often on medications my doctor prescribed. I will probably change pharmacies.

My husband gets the same prescription every month and every month it's a nightmare getting the prescription filled. Either they are out of stock, they need to know why he's taking the medication, refuse to fill the script as written or it's "pending" with no time frame on when it will be ready. RIGHT NOW I'm sitting in a Walgreens pharmacy waiting OVER AN HOUR for my husband's prescription and the cashier's attitude was very flippant towards me when I said I needed to wait for it. The cashiers and pharmacists at this location leave a lot to be desired.

I want to thank Walgreens Pharmacy. They were so incompetent, and I told them so. For this reason they told me to never come back. That was the best idea EVER!!!! I am now with Amazon Pharmacy. They are cheaper, and efficient, and they keep up on my prescriptions without any problems, and they are shipped eight to my home. Thank you again Walgreens for asking me to go somewhere else.

This is the second month in a row that I have had to wait for my Adderall. Last time it was 3 days, this time it is going over a week. I have cerebral palsy and Adderall helps my brain a lot, right now I am suffering from severe headaches and very anxious. I am 66 years old and have been on ths medication most of my adult life, Walgreens is really messing my life up by doing this, my quality of life doesn’t exist right now and that's terrible because they do not know how to reorder or help patients at all!! If there is a lawyer that can help pls do?!

I am writing to share my concerns regarding the pharmacy service at the Walgreens location on 33rd and Boulevard in Edmond, Oklahoma. Unfortunately, the level of customer service at this location has been consistently disappointing. It is extremely difficult to reach the pharmacy by phone, as calls often go unanswered. Additionally, many patients report ongoing issues with their prescriptions not being ready upon arrival, despite prior confirmation or reasonable processing time. This leads to unnecessary delays and frustration, especially for those in need of timely medication.

Walgreens Park Avenue, Grand Junction. There is little resolution in writing a review. Nothing changes. But I will write this for my own satisfaction. I started using the pharmacy from Walgreens on Park avenue when my daughter worked there. It was 7 years ago. I get one script filled there, all my other scripts are sent somewhere else. They are the worst. They have closed for days at a time with little warning in the middle of my script being filled because they did not have a pharmacist. They have changed their hours without warning, sometimes being closed on the weekends. The list goes on.

They are a health care provider and should be kept to the same standards even though lacks responsibility and laws. They do not! Use CVS or another pharmacy! Not these fools That lie they cheat they give you the run around. I called to make a complaint and was told I would get a callback from customer service, no call!

Sold me a gift card, allowed me to upload it to my account, and will not allow me to spend it. No available in store, or online support. A phone that just puts me on hold. Just thieves. Absolutely intentional.

Went to Walgreens to pick up RX and was told my insurance cancelled end of 2025. I ended up paying full price for an RX I needed. Medical rep called WG to find out why this happened, only to find out their employee(s) transposed some numbers in my insurance info. Also had requested RX refill 10 days ago. Kept getting a 'it should be in soon' robo message. 10 days late I asked what is going on. Pharmacist told me another WG 12+ miles away had this RX in stock and I could go get it there. Would not have it delivered either to me or to their store for pick up. WHAT KIND OF CUSTOMER SERVICE IS THIS!! The least Walgreens could do is reimburse me for the RX I had to pay for out of my pocket because their employees entered my information incorrectly. Wish I could go elsewhere - insurance says I have to use WG. AAAARRRGGGHHH!!! Rio Rancho User/Northern store.

3/11/26 at 2:44pm. When I drive up to the window, I saw the clerk, but I was not acknowledged for several minutes. I continued to look at her for a while. Then, I drove off. I feel like she could have at least acknowledged me by saying that she would be with me shortly. I don’t get it.

Walgreens in Buda has the worst pharmacy customer service in the whole world! When you call in, you have to wait in line for over an hour, and then they usually hang up the phone so they put you back into the queue. I literally have been trying to get a prescription filled for the past 15 days and the right hand doesn’t know what the left hand is doing, and it never gets filled when you go there in person. It appears that they’re short staffed. They’re always very busy and hectic and chaotic. This translates to rude customer service. I’ve never experienced anything like this, and I’ve lived in New York City! I’ll be following a report with the pharmacy board as well.

Yesterday, I stopped by the drive up window as I always do to pick up my wife's monthly prescription. The pharmacy technician said it would be $13 and some change. I gave my Florida Drivers license, my credit card, and waited. The technician said that they could not release my wife's rx because my driver's license had expired. It is a valid state identification, issued by the free State of Florida. So, I went back today with my wife's driver license, her prescription card, and her medicare card in hand. They still would not let me pick up her rx. This company is stupid. Their employees are stupid. And, as I am a very old fellow, I have a very low tolerance for stupid. Have been a Walgreens customer for about 50 years now. Will be changing to one of the many competitors in the area today. They just lost my business, my wife's business, and my family's business and anyone else that I can come in contact with. Americans vote with their wallets.

This is the worst pharmacy in America today. They constantly screw up prescriptions, never fill on time, they are driven by greed and overcharge customers they have a completely incompetent customer service and it's usually nonexistent or lazy and incompetent. Every store within a 30 mile radius of me has a 1 star rating out if 5. I'm stuck using the crooked, incompetent crooks this month, but next Rx fill I'm going elsewhere. I post on every site I can to warn others do not use Walgreens. Their stores overcharge on every single item they sell. Their pharmacy only employs incompetent crooks and their corporate office is the worst and does nothing to assist people because they simply do not care one bit about customer service!!! Literally the worst store operating in America today!!!

I recently left the hospital after 10 days stay at the ICU plus a few at the intermedia PICU. I was prescribed quite a few medications and I now depend on oxygen 24/7 situation that was explained to them in order to get my meds as soon as possible. I did get ZERO meds in time. When I called they blamed me for not calling, the kicker? I did call, was put on hold 3 times, all of them over an hour with no answer. I explained that to them and the employee proceeded to tell me how lucky I was because people have to wait two or more hours to talk to them.

So I’m a customer Walgreens In Simpson Rd in Kissimmee, which is 3001 Simpson Rd. The problem I’m having right now. They are not picking up the phone at the pharmacy. They have me on hold for like half an hour. They pick up the phone and they hang up without saying hello. That’s number one. Number two I called the store manager. They got nothing to do with the pharmacy. They try to help me. The same thing happen again.

I am writing to express my disappointment with the service I received at the Walgreens store on Covington Highway on Saturday, February 21, at approximately noon. Despite visiting this store over 10 times in the past decade, I have never had a more unpleasant experience. Upon entering, I noticed a lengthy queue, which I was willing to accommodate as I was there to use the Western Union service. However, I was disturbed by the interaction between a manager and an elderly customer at the register. The manager was dismissive and rude, directing the customer to check the pharmacy without offering assistance or resolving the issue. Notably, the manager repeatedly stated that she was the only one working on the floor, implying that the customers were somehow responsible for the lack of staffing.

Walgreens 13031, across the street from Britton in South Tampa. I have to say, that there is a new pharmacy team with improved service. The staff is professional and knowledgeable. I am pleased with the change.

Rude and disrespectful. Do not waste your time and money here. The Pharmacy Techs at the Coors and Montano location are disgusting, the way they treat customers. Seriously go anywhere else.

Let me start by saying I am disabled now. I have never in my life been treated so poorly by a company like I do at Walgreens. On top of the fact I am sick and tired of a foreigner at the cash register who speaks no English. I'm sick of the foreigners at my local Walgreens treating me like crap. Walgreens is not a better pharmacy. My entire family hates it hates it. I hate the people because they're disgustingly rude. I hate being on the phone ordering my medicine and it never gets done and then I get excuses excuses excuses as to why they don't do their damn job. There's a ** kid that stands in the drives through and plays on his phone and tells you to wait until he gets a chance to deposit. I am leaving this crappy company for Costco. I can't stand it.

Worst customer service I’ve ever experienced. They make me feel bad about having to serve you. Staff including pharmacist was unprofessional, and it takes a week after script is entered to receive it. This is the worst experience I could imagine.

The service at the store on Mathis Dr. is just wretched! EVERY time I go there, lines are very LONG and SLOW. Clearly the store, pharmacy in particular, needs more employees!!!! With the prices you charge, the LACK OF SERVICE is COMPLETELY RIDICULOUS. Customers apparently do NOT matter.

I have a life and death illness. I have been trying to get my insulin for about a week now. Every day I get a text saying that it's out of stock. Today I went to the local pharmacy to see if it was in. They said, "No, it's not." So I asked if there was a nearby pharmacy that had it in stock. They told me the town near me had it but I needed to talk to them. So I called the nearby pharmacy and spoke with someone. They said, "Yes we have it in stock", and it will be ready in a hour and a half. I went there after waiting for 2 hours. Got up to the counter and the pharmacy tech told me it was not in stock. That when I called, I never spoke to someone in their store. I talked to someone in a different state. Never use Walgreens. Especially if your life depends on the medication!!!!

Waited to get a prescription for 15 minutes to find out it wasn't filled. Waited another 15 minutes for it to be filled, then as told to get back in line to pick it up. I didn't realize I had signed up for almost an hour to pick up a prescription!!!

I always have a problem when it comes to picking up my prescriptions! It’s giving ghetto pharmacy to me! I’ve been here to the location on Barnett Shoals rd 3 times and I’m still having a problem picking up my prescription! I even called first and the system said that my prescriptions was ready and told me how much I needed to pay! But when I got here I still can’t pick up my prescription. 😩

Hate the answering machine, can never have a choice to talk to a person. Have left a prescription refill on this, checked back on the day it said it would be ready, and said there was no record of this refill. This has happened numerous times. Pharmacy has said they would put on automatic refills, but it doesn’t happen. Always have to wait in drive through and window. Employees walk right by, but never acknowledge you are there. Only knowledge of Sauk CITY, Wisconsin Pharmacy.

THE WORST COMPANY IN AMERICA...Been all over the USA and they all are bad..I could write a book on all my horrible experiences but not gonna give them that much of my energy..JUST STAY AWAY ..I recommend little mom and pop pharmacies. Anything but this so called business..

The Walgreens Pharmacy on Sand Lake Rd, Orlando, FL is terrible and dangerous! I have complained repeatedly about their inability to dispense medications correctly, in a timely manner and keep records accurately. I’m surprised they haven’t killed anybody, yet! They have recently been found guilty in an $100 MILLION class action lawsuit for overcharging customers for generic medications, so not only are they unable to do the basic job of a pharmacy to dispense medications efficiently, but they want to cheat you and have, as well. Also, always count your pills, preferably in front of them before you leave the store, or they’ll say you are wrong and they couldn’t possibly do such a thing! Right. I have made several complaints about their errors and customer service issues directly to the store pharmacy and their District Office.

I have used this pharmacy for many years. About a year ago the service has decline. Most of the staff is not friendly on the phone or in person. A man named Mark is the only reason I stay with them, but when he is not there it’s terrible. I have been out of one of my critical medications for three days. They are telling me I should have enough until a few weeks from now! I’m switching my meds over to a different pharmacy. It’s not the first experience I have had regarding them putting off filling my prescription. At least 80 percent of the time, they do not have anymore of my medication and they have to order it. I’ve been on most of my meds for about over 10 years and I need them filled once a month.

I take Lyrica for fibromyalgia. The Pharmacist refused to fill my prescription. She was more concerned with her license than being a kind compassionate professional. Told me my Dr was incompetent and that she needed to do better. Corporate is getting a call today. The store manager, Mandy said the pharmacist can do whatever she wants, it's her license. So now I'm being told that I'm a drug addict. Really? My Dr and insurance says this is the medicine I need to live functional. Without pain. If I go too long without it, I could have cluster seizures. Pharmacist basically acting as God and overriding the Dr's prescription. Run away and spare yourself. This pharmacist will belittle you and make you feel terrible just because I need a medicine. Like a diabetic needs insulin.

More than twice that medications will not be available for refill and pick up. This is dangerous to my health. Everyone in this area is complaining, maintenance medications are not available for many days after prescription sent in. Terrible!!

I am submitting a formal complaint regarding repeated unprofessional conduct by pharmacist ** at the Walgreens located at 750 W. Wheatland Rd., Duncanville, TX 75116. Beginning in October 2025, I experienced ongoing difficulty refilling my blood pressure medication due to unresolved duplicate prescriptions in the system. On December 1, 2025, the pharmacist spoke to me in a rude and accusatory manner while I was recovering from surgery, resulting in my paying $27 out of pocket for a partial fill. Similar behavior occurred toward my daughter when she contacted the pharmacy on my behalf. On December 31, 2025, during a three-way call with BCBS Express Scripts, the insurance representative witnessed the pharmacist’s hostile and unprofessional conduct despite confirmation that the refill was approved.

I have consistently had horrible experiences with this pharmacy. When new prescriptions are sent in, they will sit for 3-4 days without being filled. I have to call them or show up for them to be filled. The on hold wait times are usually more than 1 hour. Customer service is absolutely awful.

I attempted to use Walgreens Nighttime Cold and Flu syrup (acetaminophen as the active ingredient). The taste was so incredibly repulsive that It made me puke. I do not recommend it for anyone going through illness.

Never going back. The whole pharmacy staff closed up and walked out for a half dinner break... The entire staff just had to go at the same time. People were waiting. As slow and nonchalantly they walked and without a care, I doubt they made it out of the building in half an hour. Never have seen anything like it. McDonald's doesn't close down and go on break at the same time. Absolutely and completely ridiculous. My family's prescriptions will never be sent to a Walgreens again.

The worst pharmacy in the world! Every location the same: 45 mins minimum telephone wait. Totally understaffed. Walk in & drive thru service just as bad. $7 billion business that has no regard for customers. Doubt my review? Call ANY location! They are all the same. They should lose all their pharmacy licenses.

Worthless order. My prescription four days before it was due to refill get a text on the fifth day saying it’s out of stock and it won’t be available for four more days. That really sucks. Piss poor management and piss poor inventory. Accountability just piss poor customer service, slow, and heartless.

They contacted me and said my prescriptions were ready via text and through their online portal. I'm very sick. I drive all the way out there and they say, they can't release one prescription. I get upset because I don't feel well. I would've waited til the next day had I not gotten a notification to pick up BOTH of my prescriptions. When I complained the pharmacist, like a coward, blames it on another medication. The fact is, you're **. Gd company notified me to pick up BOTH and when I get there you offer conflicting information.

I wish I could give zero stars!! Waited on a long line to pick up a baby blanket I still have to mail and they told me at the Walgreens on Washington it wasn't there when I knew it was. Customer service was AWFUL, kept me on the phone 45 minutes then hung up. As I write this 12/9 I stopped in the store 4:30 pm. Terrible.

Absolutely horrible customer service. Their app and online pharmacy services is a joke. Attempted to refill my prescription in advance, still says pending after a week. Now I'm out of my meds, tried calling and no response. Kept getting disconnected. Walgreens needs to be revamped!

I just went to Walgreens. I usually prefer it because there’s never a line — no waiting, unlike CVS. But recently, I’ve noticed they charge way more for my medications than CVS. Today my wife and I went in for a COVID shot. We had already checked in through the app, so we expected it to be quick. When I walked up to the counter, the staff member immediately said, “Step away.” Not exactly the friendliest way to greet someone.

Crestview Florida Walgreens pharmacy is the worst, I get notifications saying that my perceptions are ready for pickup and I get there NONE of them are ready and then I'm told that some of them will be in late because they're still on the truck. Walgreens in general are screwed up. I've switched pharmacy. 😊

Walgreens is the worst place to ever get your prescription from. I went to get my husband's insulin. They charged me almost a hundred dollars. When I can get it at Walmart for 25 dollars. For the same brand and everything. They are overcharging people for product that the desperately have to have.

The Lee NH pharmacy has had my prescription for medically necessary ** for three days and failed to fill it using the Lilly coupon I provided. This is not the first time I have had problems with this store getting the prescription filled, but by far this is now the worse. I have spent hours in line over these three days with them claiming there is computer trouble and they are waiting for the billing to go through, but nothing happens and I don't get called back as promised. I think they are annoyed there is a problem and they are they are overworked, so they are not bothering to get through to their company's tech support to get this resolved.

Gone downhill big time since taking on Rite Aide customers. Very slow in filling scripts, long wait lines, they inform you your script is ready about 20 minutes before they go to lunch. The list goes on and on!!!! It’s taken 4 days to fill a script for me!

I got banned from the Walgreens near me because I complained the tech was rude. So I switched to a different location, but now they're refilling my scripts at literally any Walgreens in the city and I have no way of knowing which. I should not be driving all over the city asking "do you have my meds? Do you have my meds?" at so far 4 different stores.

Worst pharmacy I have ever encountered. Dispensed the wrong prescription. Cancelled or delayed orders with no explanation. Deceitful and rude staff. I verbally chastised them and I am now banned. Please beware. They are dangerous!!!

If you can use another pharmacy, please do so! Especially if you have prescription coming in every month and is a long term business with a pharmacy then RUN! Horror, The absolute worst! I m gonna say: I don’t think is people that work there/ staff/ employees, I REALLY believe they are rotten from the inside and that is the COMPANY itself, owners, people in charge, you name it! Their whole structure man, ENTIRELY! The mistakes they make are not from this world! The UNRELIABILITY, the answers you receive, the lies, the gaslight, the lack of care for anything! The way they waste your time is unreal!

Using the same medications for years (insulin!), I expect them be in a pharmacy instead of ordering in the last minute. Always problems! Always worries! What if insulin is not there? Sure enough, it is not! Does Walgreens think the diabetes will go away miraculously and the next month insulin is not needed. Unbelievable!.

When you have employees complaining openly about their company and process it makes an uncomfortable and unpleasant customer service experience. It’s obvious they hate their jobs and they take it out on the customers. It’s pathetic, stop spending money on commercials that make this place look decent and invest it in training and hiring decent employees.

Went through drive through and they said one hr. So I go run errands and come back and they say 1 hr again. If the lady in green wouldn't twirl her hair. Put it up and work like she should be instead of prancing around with a cicada tattooed on her chest. Then 100 percent things would be running more smoothly. I never have a problem here. Now this is a new person but if this is her basic form of work. I'd be looking for someone who tries to get things out the door. Fridays are always the busiest days. Make sure you have a staff that can accommodate the work load.

Poor inventory management or deceptive business/medical practices. Walgreens Hates Diabetic Patients. Multiple times in the past they have declared my prescriptions "delayed". When I hold them accountable, they magically and immediately find my prescriptions. This last accountability discussion resulted in the pharmacist stating multiple times in our face-to-face conversation he did not want to fill the prescription. When I told him to do what he ethically felt was right, he reluctantly completed the prescription (needles for the diabetic medications he filled earlier).

Had 2 scripts to fill. 1 is for oxycodone 120, the other one is for 60 Adderall. They stole 20 oxy pills and 17 Adderall was told this job is more important to risk it on 37 pills. Are you stupid? They sell this stuff for a lot of money. They gave me the 20 oxy. They said they saw it on video but couldn't see the Adderall, unreal. I am so sick and tired of running out of pain meds and all along they are stealing from me. I'm calling the police

The older gray haired lady that's supposed to be a manager in the pharmacy is very rude and unhappy in life. I called the corporate office on her and made a report. Hopefully they will fix this issue! Thank you.

I live 2 miles from Walgreens. Shopped for 10 yrs, quit using them. Reason often had to back order meds, long wait because problems of people in front of me having problems with orders. Now this is not an issue with individual store but corporate mgmt not providing tools individual stores need. Like ample staff, adequate inventory. I now order all Meds online from a competitor, cheaper, faster and less hassle.

It used to be that when a script was sent in it would be ready same day or next morning at the latest unless they were completely out of stock. Now this “central fill” pharmacy is grabbing all of the incoming scripts meaning you’ll have to wait 3+ days to get your meds. This would be fine for refills IF they would fill them in advance, but they don’t. But it’s definitely NOT fine for new scripts that your doctor wants you to start taking right away. Pharmacist doesn’t care. Tech staff are powerless. Time to switch pharmacies after two decades of using Walgreens.

‼️Heads up for people using Walgreens pharmacy‼️: Call ahead different pharmacies for pricing! We just found out that we can get a special medication muuuch cheaper at Publix pharmacy than at Walgreens! Price was 6x higher at Walgreens!!!! They have lost my business for sure and their customer service is terrible (constantly hanging up on you while transferring you)

Fifteen days and still waiting on Walgreens to fill a simple prescription they been filling for over ten years for me. It sickens me to learn the truth why myself and so many more are enduring the issue on our medication. The corporation and some pencil pushers decided that it's about cost effectiveness and to not have the pharmacy's stock certain medication therefore allowing more room for the higher volume medication to be sold producing more revenue and money.

1 star is too much. I had to write something. I have cancer and chronic pain, and other things. Waiting 3 days, nothing, no updates, the worse thing is I can't eat without meds. I'm having withdrawals, thanks, **. Hopefully soon they will be gone real soon. Pathetic!!!!

I’ve been a loyal customer here for almost two years, but the current pharmacy manager has been repeatedly rude and condescending. He talks down to customers, pretends not to hear you, and gives inaccurate information. I even witnessed him yelling at a pharmacy technician in front of everyone completely unprofessional. Unfortunately, some of the staff seem to follow his example. A few treat certain customers with patience and respect while being dismissive toward others — as if they were trained to do so.

I have been getting my post-transplant immune suppressants & other medications I need from the Walgreens Specialty pharmacy in Albuquerque, NM for almost a yr. now after complete frustration from dealing with the incompetent obstinate staff at the CVS Specialty pharmacy in Aurora CO who consistently failed to deliver my medications before I ran out. I so appreciate this Walgreens pharmacy’s great customer service & efficiency of their pharmacists & staff to deliver my prescriptions on time that I am posting this 5 star review. Every month THEY call me & deliver by FedeX as scheduled to my home free of charge. I highly recommend using them to others that need life-dependent Specialty prescriptions to be delivered on time with caring efficiency & reduce your stress.

Every time I have called Walgreens Pharmacy in Ponte Vedra Beach with a question about a prescription, I was put on hold for 10-20 minutes and at the end I was put thru a voicemail to leave a message.

This morning on 10/21/2025 I went into Walgreens on Rose in Oxnard. I ask where is the pharmacy, one employee told it’s at the back and this was around 8:45am. I walked back there and it wasn’t open. I tune around and seen another employee with really short hair look red but it could be brown. I ask her what time the pharmacy was opening, she said at 9 am, she was stocking vitamin on shelves. I ask do you know anywhere who does check for A1C, she claims she didn’t. I said okey thank you . Then went to other Walgreens right next to Walmart on Rose. Luckily it was open the pharmacy, she was helping customers, after she did she helped me. I ask her if it’s possible can you check my A1C please. Her response back they don’t do that. I said okay thank you.

This is not a gripe against any of our pharmacy staff here in Baraboo, WI. They do a great job and are friendly even when being very busy between the walk up and drive up! My complaint, they have recently switched from several smaller size pill bottles to now a gigantic size that is impractical for the small pills I get, even 90 day supplies. I can see where going to 1 giant size makes it easier to control inventory on their end, but when you have 4-6 scripts like I have you need a much larger space to even put this large containers. Please go back to stocking the smaller bottle size, which must handle a large portion of the pills distributed.

The Pharmacist name Kelly ** is a prejudice. She's a racist when it comes to who she wants to serve or accept as a customer for narcotics. No professional person in the area of health or medicine shouldn't be given that kind of power as to whom they want to serve in the public arena. I even filled a complaint with Florida Department of Health and they said they don't investigate conduct or behavior of Professionals. Shame on them for having such a regulation to support unethical behavior! Please see my attachment.

West Hartford, CT. North Main Street. The pharmacy team is grossly understaffed. The organization is truly lacking. I was promised a notification for refill that was disputed by insurance, as soon as it was settled and the medication was ready to be picked up. It never came. I had to go to the pharmacy to inquire about it. I was at first grilled if I checked with the doctor, the insurance (yes and yes!) and told again to wait for the notification. When I insisted that the technician check if the refill was by any chance ready, she very grudgingly agreed to check. Lo and behold it was ready, we were never notified. I was told to come in 30 minutes. 55 minutes later the refill was still not ready. It took another 10 min.

The pharmacy? The worst!! My prescription for a common antibiotic was put in Wednesday. Today is Saturday. I stayed on hold on the phone for over a half hour and then hung up. I’m still being told that “They are working on it”. I am not waiting for an order of laundry detergent. I am waiting for medication to arrive to treat an infection. Walgreens has put family-owned pharmacies out of business, and this allows them a cavalier attitude towards understaffing and non-communication with the patient. The staff is very pleasant despite having to work in these conditions. It’s the company’s fault entirely. I’ll be switching pharmacies as soon as I can get someone on the phone. Terrible!! In the meantime, my infection has gotten worse, and there appears to be no forthcoming medication to eliminate it because this company is in the position not to care, so it doesn’t. Go somewhere.

In Walgreens Celina in Brookshier first. The staff have no manners whatsoever in dealing with you and they deal with you with extreme arrogance and mockery, as if the customer is a scum or a stingy person. Scound had a frustrating experience with Walgreens. The medications are consistently delayed, and they have no commitment to their promised timelines. Delivery is always late, and often the app will indicate that a medication is ready, but when you arrive, it’s actually unavailable. This results in long wait times and a lack of communication and transparency.

The worst company and will be shocked if it's still around in 5 yrs. They literally charged 120% higher on most products than Target and any other store. Don't shop here. I bought a few things today at Walgreens in CO and it cost me $30 more than had I gone to another store has a red target bullseye in its logo. Ended up returning everything and buying somewhere else. This is price gouging. I'll never shop here again unless if I'm desperate.

Some pharmacies go the extra mile when it comes to their customers. The Walgreens at 1309 Richmond Road in Williamsburg Virginia DOES NOT. I’m out of a prescription that I must take and it is now on backorder. Walgreens makes no effort to locate the medicine elsewhere or work with the manufacturer directly rather than rely totally on the distributor. It may be on backorder for months—they couldn’t care less. Plus, they always contact me weeks before I need a refill and then when I finally go to get it it’s been sent back. To where? Shouldn’t the distributor have it on hand since it was returned. Bad, no nonexistent customer service. Today I called and was greeted with downright rudeness from the pharmacy. I spoke to the store magazine who was neither helpful nor polite. This store is a nasty place with nasty people.

Horrible pharmacy Vinit **. Worst human ever. Rude and terrible to the customer. Wrong prescriptions and nasty attitude. He made us wait and then gave us the wrong items. I had a disappointing experience with pharmacist Vinit **. The customer service wasn’t what I expected — I felt rushed and my questions weren’t really answered. It’s important to feel listened to when dealing with medications, and unfortunately, that wasn’t the case this time. Hopefully things improve for future customers.

I had another awful experience with this store on October 2,2025. I have no clue as to what is wrong with your staff at the Flowood pharmacy on Hugh blvd. I called in to inquire about a prescription, and the person with whom I was speaking rudely raised her voice because I continued to have inquiries about the history of my prescriptions of which she was not able to provide me with details. She continued to insist that something was closed. That was not a sufficient response simply because access to my history of prescriptions should be available. She initially was telling me that my insurance would not cover the prescription of which I responded that in the past it has and wanted to know why it was not covering it now. Hence, I requested that she review my history in hopes that would provide some context. As I insisted she became frustrated apparently and raised her voice saying vehemently, “It’s closed Sir!”

Review for Walgreens Pharmacy – 9797 Edmonds Way, Edmonds, WA 98020 (Store #15404): I was prescribed antibiotics for a severe eye infection and had them sent to this pharmacy. When I arrived about three hours later, I was told, “Sorry, we don’t have it ready, come back after 4 PM.” I returned after 4 PM, only to be told again, “It’s not ready, come back tomorrow.”

All cons about Walgreens are my recently visit being correct. Starting hours would keep me waiting until I asked for help. I see this business not having a future unless a new owner is willing to tackle its future.

They gave me 20 pills instead of the 90 pills, 3 month supply my doctor ordered. I called and explained that my prescription I received was wrong. They looked it up and yes, they messed up. Instead of apologizing and try to fix it right away, they said the rest of my prescription wouldn’t be available for an hour. I had driven 40 minutes to get there. I didn’t have time to wait. I asked for it to be ready in 30 minutes. The lady said it doesn’t work that way. It will be ready when it’s ready.

No incoming phone calls to Tonawanda, Young St. Walgreens For the past 2 days. On hold 35 min. Then disconnected 2 times. Out of med. No way to contact store. Walgreens is a bad pharmacy that seems to care little about customers' health. No phones to pharmacy 18th & 19th. 6 calls in 2 days. 30 min. each. Holding almost 3 hrs!!! Over 2 days never talked to a store employee pharmacy or other.

We started using the Laurens SC Walgreens pharmacy 5 or 6 years ago basically since they have a drive through and I have a bad back making walking painful. The most common issue is the online site to place refills seems to NEVER get the attention of the staff. Placing the order 2 or 3 days in advance to arrive and they have not yet filled the order is a common occurrence; why have an online site if the store employees ignore it??? Then after explaining the issue, kindly, with various store employees, I usually receive rude responses. This has been going on WAY TOO LONG, which is why we are transferring our account to another pharmacy in the area. Don't take my word for it, look at the Walgreen pharmacy reviews at a 1.2 out of 5 with over 2500 reviews. Walgreen corporate needs to get people in place who can manage their pharmacies MUCH BETTER than is the case now!!!

This place has gotten worse since the closing of the other stores. if you call the store, plan to be on hold for a long time. They keep pushing buttons on phone not to answer the call in the hopes that you hang up. If you need medicine, they have to order it, and this can take up to a week or more. I am stuck here because of my insurance. Let's all hope they go by the way of Rite-Aid so you get service at a real pharmacy.

Walgreens has gotten so bad since Rite Aid closed. They are way too busy to handle the new customers. My doctor can't even call them and speak to the pharmacist in the store. He first has to be on hold with the tech center and then request to speak to the pharmacist in the store and get stuck on hold yet again. The Walgreens in Orchard Park is horrible. I've been a customer of Walgreens for years and I never had to explain my condition with ANY pharmacist from ANY drug store but for some unknown reason, the pharmacist I spoke with yet again today, needed to know about my condition. I've never had to do that ever. Even at other Walgreens locations. That information is between me and my doctor. NOT A RANDOM PHARMACIST!!!! I'm definitely going to CVS. They're $20 more for my prescription but it's worth it to avoid all the issues with Walgreens.

The Walgreens on Highway 6 and Bellaire, everybody needs to be fired. They always say your medication is ready and when you get there, nothing is ready and sometimes people be having attitudes with you for no reason. If I tell you I need my medicine today because I don't have any and you tell me you are going fill it but when I come back 2 hour later and it is not filled and plus you tell me tomorrow how can you tell me when my medicine is going to be ready when I've already told you when I want my medicine and I need it now because I don't have any but yet you tell me that my medicine going to be ready tomorrow after I just got through talking to you.

Time to find another pharmacy! For whatever reason—probably the migration of RXs from RiteAid—Walgreens is now UNACCEPTABLE for any prescriptions. You cannot get through on the phone—and we have waited 2 hours in the drive through for pick up. Going inside makes no difference—25 people in line, and one person on duty. We tried going during the early morning and late night, but they just cut staff to the bare minimum so there is one person moving slow—and no quicker service. I tried delivery this week of my asthma medication, and it's been 5 days with no refill, no acknowledgement, no communication and I cannot reach anyone to find out if I can switch to picking it up. DO NOT TRY TO USE THEM FOR CRITICAL MEDICATIONS. I will be looking for another pharmacy, even though my insurance only discounts for Walgreens. There is NO EXCUSE FOR NOT ADDING MORE STAFF at times like this. SHAME ON YOU, WALGREENS.

Closes without notice because corporate unable to adequately staff. Short hours, again a staffing issue. A new Rx was called in Tuesday morning and had not been filled this morning (Friday). This afternoon I tried checking online, their website is down. Called and was put on hold. I waited 48 min. and 22 sec. during which time I prepared dinner, and I finally hung up. According to the recording, 1 customer was ahead of me. The most routine refills take at least 3 days to be filled. Most are filled at an unknown location and transported to this Lexington, KY store. Past issues include filling 90 day supplies for 30 days. The plus is, as far as I know, the bottles contained the correct medicine.

I have a painful medical condition. This is something I will have to deal with for the rest of my life. Walgreens has made it their job to request a plan from my doc on how they are working to get me off the medication for my pain. When I told them that this is a lifetime ailment, they refused to refill my script that I have been getting filled every month for YEARS. Since when did the pharmacy become able to dictate what my doc and I decide is best for me??

I needed a prescription refill for a medication I only use when I have a flare up of symptoms and the medication needs to be started asap. I went on Walgreens website to request the refill and specified I needed to pick it up the same day. I received an email saying I could pick it up after 3:00 the same day. When I arrived I was told the prescription wouldn’t be ready for 4 days. Walgreens central fill facility had pick up the refill and it takes 4 days to be delivered to the store. I can’t wait 4 days to start this medication. When I said I was going to change pharmacies their response was “that’s probably the best thing for you“. They don’t even care about their customers. Central Fill Facility isn’t working because it is dangerous to the customers to wait that long for a medication that needs to be taken asap.

I’m writing to share my recent experience with a phone support system, which left me feeling quite frustrated. Earlier today, I attempted to resolve a pharmacy-related issue by calling your support line. Unfortunately, I had to navigate through more than ten automated prompts before reaching a live representative. Once connected, I was asked to repeat and spell my name multiple times, followed by another round of questions. After this lengthy and repetitive process, I was finally transferred to the local pharmacy, which was able to assist me effectively. While I appreciate the assistance I ultimately received, the time and effort required to get there were excessive and disruptive to my day. I hope you’ll consider streamlining your phone system and enhancing agent training to ensure a more efficient and user-friendly experience.

I’ve had repeated issues with this Walgreens pharmacy spontaneously closing without notice, even after confirming with staff that my prescription would be ready. Most recently, I spoke directly with the pharmacist who assured me my medication was available and he was filling my prescription right then. When I arrived a short time later, the same day, the pharmacy was closed with just a note on the sign.

9/2/25, 7:05 pm, Tried calling multiple times, when they answered they immediately hung up and transferred me to the waiting line over and over for at least 20-30 minutes, and again and hour later. A simple "can you hold" would be professional and polite. These staff members seem so incompetent to handle a little pressure. I wish Walgreens had some type of service quality control. I am definitely changing pharmacy now!

It’s bad enough having to be asked if you need your pills the same day, otherwise you don’t get you prescription for 4 days. But having to deal with the pharmacy workers who obviously don’t want to be there makes the experience even worse. Asking a question shouldn’t come with an attitude.

My husband got some ** for post surgery, when we came home we counted the pills, there were supposed be 18, he only got 12, when we called the guys implied that those pills were missing in our hands. Then we processed to reported to higher management. Hopefully they do an investigation. Pharmacy is at Four Corners, Clermont.

I was a customer at Walgreens Lauderhill by the Sea this past week to receive vaccines for international travel. The employee named Schlordine checked in myself and my family member. We stepped aside and another couple was behind us. She told them why we were seeking treatment from Walgreens pharmacy. She violated HIPAA laws. This could be a lawsuit against Walgreens, for announcing what another customer’s medication or medical care they’re receiving at their establishment place of business: Walgreens Lauderdale-by-the-Sea. I proceeded to tell Schlordine that she was breaking HIPAA laws and she proceeded to tell me, she told the customers behind me because they ask why I was there because they had an appointment as well. I again proceeded to inform her that is against HIPAA laws and you cannot do that. She proceeded to argue with me telling me to leave Walgreens, “No one wants us there.”

They are incredibly slow. I'm pretty sure they say they fill prescriptions when they don't and that's what causes long waits. Multiple times I've sat in the driveway for over 30 minutes with no movement. I have no idea what they're doing in there.

On 2 occasions I attempted to purchase a propane tank at Walgreens, 571 John Fitch Hwy, Fitchburg, MA 01420 (978) 343-8329. Both times by the same girl working the check out register I was told they were all out. The first time it happened, I went out and looked into the cabinet and noticed many tanks with the blue safety seal. I went back into the store to tell her the cabinet had many full tanks. She very reluctantly went out and got me a full tank of propane. This evening at 8:30pm on August 15, 2025, I went there again and the same girl said the same thing, we are out, so again, I went out to look, the cabinet was full of tanks with the blue seal. I went in and told her.

Went in to pick up a prescription at Walgreens in Eagle River, WI, the lady that helped was extremely rude and not helpful at all. Wouldn’t look up my insurance when asked. Wanted my prescription card which I did not have on me but am in their system and refused to look me up. I had to run my son’s prescription through GoodRX because she wouldn’t run it through my insurance in which my deductible is met and probably would have not paid hardly anything for or at all. Ended up having to pay 50$ for it. Asked if it was a new prescription and when I said yes she rudely gestured me to leave her window and speak to the pharmacist in which she basically tossed the prescription over to his window.

Tried to contact store 4 times. Each time I was on hold with a looping message for about 20 minutes, then they hang up on you. I called and asked for manager and she said they will pick up 101 right away, it rang and rang then put on hold then hung up on again. Never using this store again. Every time I go into store they are the rudest unhelpful people.

This Walgreens has to be one, if not the worst Walgreens there is. The pharmacy is beyond terrible. Don't waste your time trying to call the pharmacy because they won't pick up. I called. Was on hold for 45 minutes. Went to the pharmacy while I was still on hold. When I got to the pharmacy there wasn't any customers waiting and the pharmacist were sitting there doing nothing while people are on hold. One was their phone on social media. It honestly feels racist at this point. They do it because it's heavy minority population in that area.

The constant mistakes, miscommunications and general lack of basic customer courtesies has made this pharmacy nearly unusable for me. I am consistently given false information through text updates or voice mail messages such as the status or availability of my prescription. This issue is only further exacerbated by the fact that it is nearly impossible to reach this pharmacy by phone at any hour or day of the week. I have found it necessary for all communication with them to be made in person, regardless of inconvenience.

Worst pharmacy I have ever dealt with. I am a cancer patient and on strong meds. Every month there is a problem filling my prescriptions and the staff is so rude. They all are horrible except one really nice blonde women. If I didn't get my scripts for free I would never use the 8500 New Falls road location.

The worst pharmacy I've dealt with my entire life. It took 5 days to get a prescription that should have been stocked. They kept sending me text messages saying it would take several days and after the 4th text I became frustrated.

Absolutely the worst Walgreens. Prescribed a medication? Don’t expect same day relief here! Avoid altogether. You’ll just get treated with attitude as they move at their leisure. I waited 4 hours for a couple of prescriptions just to be told it’s still not ready. In fact one was never touched. After the 4 hours they said 20-30 min and after 20 minutes they said they don’t have it. Will never use this pharmacy again.

This is the worst pharmacy I have ever used. They don't answer the phone, screw up prescriptions (don't call they won't answer), have extremely long lines. I suppose if you were willing to go to the pharmacy at midnight, you might get help. The waits are typically from a minimum of 30 minutes to 2 to 3 hours. They should have class-action suits filed against them. I'm surprised it's not happened yet. Poorly managed, understaffed, uncaring. I have to use this store because of Medicare. Avoid them if at all possible.

DO NOT USE THIS PHARMACY!!! If you need to fill a prescription to get relieve for you/your kid/your loved one, go anywhere else. There is usually a CVS JUST DOWN THE ROAD, and Walmart pharmacy are everywhere. My child was sick and in pain. I asked the doctor to send the prescription to Walgreens of Lebanon Rd in Frisco. I went to pickup and drive through said it didn’t see the prescription. I went inside, and asked them to please check again. I was told that they did had the prescription information, but it wasn’t ready because they just received it…. I asked how soon they could have it and they said 1 hour. I took my kid home to get her comfortable. Got my sick kid back in the car and went back to the pharmacy 1 1/2 hours later (giving them an extra 30min to get it).

Infuriating that they close the entire pharmacy Twice a day because the pharmacist is on 'meal breaks' -- my regular years long refill requires no input of a pharmacist--why can't I pick up a refill? If a pharmacist was needed then I would have to come back, but no refills of mine have ever required a pharmacist. This is a busy location, there is enough staff on duty to stagger meal breaks and keep the window open for refill pickups. What's worse, every time I am out and try to pick up they are closed, so when I get a notice they will hold my refill until today, and I sit there waiting 20 minutes, and then they tell me they already reshelved it and now I have to wait a few more hours and come back, again, if they happen to not be closed to eat, again.

I called THIS pharmacy because it was, of course, another holiday!🙄 "Three customers ahead of me", I wait. At 14mins it's my turn but all of a sudden the phone starts to ring on their end. It keeps ringing & ringing! They have just connected me to a "dead line" & I can hear it ring. Dirty trick. Make people on the outside think you're putting people on hold when actually you're getting rid of them. I've seen it done. It rang for 2 mins & :34secs. I hang up of of course, then called back, there are "more than 3 ahead of me". They don't do this at the Walgreen's on MLK Blvd, where I usually go, but then, it's another holiday🤨. I am out of meds, but I'll wait until "MY" Walgreen's & "MY" people, who are kinder, more empathetic & know how to answer the phone, get back tomorrow, July 5th!

I had 2 prescriptions sent to Walgreens in Skowhegan Maine by my Doctor. When I get there, I am told they won't be ready for 30 mins. I came back an hour later only to be told I cannot have the one prescription because I have a current one that is not due for refill for 2 weeks. My doctor just increased my daily dosage starting immediately, so the pills I have left in my current bottle will run out in a few days. This prescription is to cover this increase in dosage. The pharmacy worker STILL refused.

NEVER use Walgreens for prescriptions -- you will be sorry. In FIVE years, my local Walgreens has never ONCE gotten my order right, even though their app sent me messages again and again assuring me the entire order was ready. Not a single month went by when I did not not have to return twice, or even three times, to get all of my medications filled.

Strongly recommend against getting prescriptions through this location. They incorrectly partial filled my prescription, but marked it as completed and charged the full copay. This means to get the rest I'd have to pay out of pocket because the rest would not be covered by insurance. In the past with other locations it would have been sent to another location or completed when they had the rest in. They said I could get a refill when it ran out but of course insurance is not going to cover this premature refill. This place just basically said I'm SoL too bad, took no accountability or apology.

Wait times on phone 10 minutes plus. Wait lines at pharmacy typically 10 plus people. Pharmacists not helpful and inconsistent in following policies. One pharmacist does it one way and another another way. Customer service overall in pharmacy has been consistently poor for the last year.

I’ve consistently had bad experiences at this location and started actually going out of my way every month to get my regular medication. Because the west side ran out I went back recently and the woman was rude and tried to persuade me from getting my meds there. Then gave me a partial prescription for two days which ran me out on a Sunday not realizing they were closed Sundays and I’d have to go without my medicine. I believe the woman knew what she was doing based on her other indicators. I never write reviews either so this is a special occasion I think needs mentioned.

This has gotta be the worst pharmacy I have ever been to in my life. They have no common sense, They have no idea what they're doing, and then they're ignorant on top of that. Do yourself a favor and go anywhere but the Walgreens in Williamstown, you will save yourself a lot of time and aggravation.

This location is horrifying. They literally refused to help me today claiming I didn’t look immunocompromised. Yes, really. I didn’t “look” sick enough for them. They wanted me - in public, not even in another room - to state my health history in front of other customers. Hello HIPAA violation! Avoid at all costs. These pharmacists are not your friends.

Another month and another flawless review for my local Walgreens at 2519 Kettering St. Janesville, WI 53545. ** (lead pharmacist) has ALWAYS exceeded my expectations when it comes to customer service and going above and beyond what any other pharmacist would even think to do. He also apologizes on behalf of his pharmacists that make mistakes and then try to turn it around and make the customer out to be at fault instead of owning up to his personal mistakes. ** has taken it a step further and issued me a $10 in store voucher as an apology. Not many customer service oriented employees swallow their pride and apologize for someone else's mistakes, led alone issue a voucher on top of it. This is just one of the many small gestures that ** has done for me personally as a customer and I want him to know that I genuinely appreciate his service.

They have this new cool phone system but once it finally gets you to the pharmacy they put you in hold, again and again and again. 6 times so far and 15 minutes. This is after the call back!!! I have removed all my prescriptions from Walgreens but due to laws with controlled substance I have to go here because all pharmacies are full.

These poor reviews speak the ultimate truth, the pharmacist seemed utterly lost and the pharmacy tech are none the better. Be careful with these people especially if you are transferring from Rite Aid, they will be so quick to say "WE DIDN'T RECEIVE ANY MEDICATION REQUEST" when it overflowing in their queues that HAVE NOT been reviewed. I waited a total of 70 minutes for 1 prescription.

Props to Gina at Walgreens Military Hwy & Indian River Virginia Bch, VA. Even though she was busy herself she saw where the help was needed. She went behind the pharmacy counter and checked people out until the line was manageable.

I am writing to express my ongoing frustration with the Walgreens located at 199th Street and NW 2nd Avenue in Miami Gardens, Florida. I have experienced repeated issues at this location, but my most recent experience has compelled me to formally voice my concerns. There have been numerous occasions where I arrived to pick up my prescriptions, only to be told they were not ready or unavailable. Additionally, the wait times are consistently excessive, with long lines and very slow service.

Well, I see I’m not the only one that hates Walgreens. I come in to pick up my prescriptions and show Teddy that when I select a prescription it has a little bottle box on it and I have to restart the app. Not customer friendly Teddy says people have been telling him about it and I’ll need to contact Walgreens. I tell him that’s what I’m doing, telling him the apps messed up. He tells me he doesn't have anything to do with the app, I’ll have to contact Walgreens them about the app. il it easier for me to do that when I don’t know who I’m supposed to contact or for this kid that works there to contact the necessary party. What is wrong with customer service that no one thinks anything is their job except to ring you up and get you out of the dead pharmacy???

Waiting for a pain med, ibuprofen, 3-4 days is unacceptable. What has happened to Walgreens? They provide terrible service stocking meds. Not blaming the staff. It must be the corporate directive to Walgreens locations. Looking to move my meds to another pharmacy.

From my experience, if you need to speak to somebody in the pharmacy about an order, you are just out of luck. Calling my local pharmacy earlier today about an order ended up without a connection with a live person.

I live here in Bay City Michigan apply for a job at Walgreens. Failed their assessment test, the manager told me I wasn't as qualified as the other candidates and I'm in the medical profession, what a joke. If these assessment tests are so spot on why do they have a high turnover rate and poor customer service. Once again this is an example of corporate apathy and greed. I should be thankful I didn't get a position there, because I understand they're going to fold.

Lost prescriptions, can't count pills, nothing ever in stock, looooooong lines, lie about insurance coverage sometimes if they're out of stock of things. Fulfillment not always processed at the correct location. Absolutely the worst.

The staff here is SO. BEYOND. RUDE. I have been coming here since I was a kid and nothing has changed. Staff is rude and does not give you the time of day. They act like they don’t want to be there and that it’s inconveniencing them when you pick up your prescription. It costs $0 to be nice to someone and they really lack customer service. There are plenty of other pharmacies in the area.

I took detailed notes on everything I went through to get ONE dose of a prescription I’m supposed to receive every 4 weeks. It took 5 people (me, my husband, the immunology nurse, and 2 infusion nurses) at least 18 phone calls and more than 3 hours on the phone. Every time we called we spoke to multiple people, having to correct the same mistakes over and over again with each person. My prescription was supposed to be delivered to the infusion center on Friday for my Monday appointment, and it wasn’t. Then it was supposed to be delivered to my house on Saturday so I could take it to the infusion center myself, and it wasn’t. Instead, it was delivered to the infusion center on Saturday when it was closed.

The communication with the customers is appalling! I have had 2 separate stores; on multiple and separate occasions tell me over the phone. That my prescription was in stock and ready to be filled. So I fill it again, after already filling it through the system. I will never use these pharmacies again.

Just opened the sealed plastic bag with the receipt attached, the printed-out info along the Rx bottle filled with three month's worth of my thyroid medication. Meds that I have received packed like this in the past have been filled elsewhere, and delivered to my local Walgreens, where I pick them up. So it's understandable that my pharmacy would assume that the contents of said packaging contained the medication noted, in a clean bottle. Accidents happen, and things get overlooked easily when you barely get a moment to think. I noticed something brown on the inside of the lid when I opened the bottle to take out a dose and was pretty grossed out. This medication isn't brown, so this was disturbing. I then set the lid down and noticed whatever was contaminating the inside of the bottle, was on the outside of the lid as well.

I have surgery in two days. The Walgreens Pharmacy has temporarily closed. I have meds faxed to the pharmacy. I can’t get them. I am out of my insulin shots also. The Walgreens is in Anchorage Alaska at 725 Northern Lights. I want to change pharmacies but it’s a weekend and my Doctor's office is closed and I cannot get my needed medication sent to another pharmacy.

I have been going to Walgreens for several years...got so tired of never having my prescription on time, always running out having to order another waiting process, I changed pharmacy,,,,and family member convinced me to go back to Walgreens. I did and the same old same ole.... it's ridiculous. And the waiting time on the phone for a hr and then get hung up on and have to start all over...I mean come on do better by your customers Walgreens. It's more than frustrating.

My wife has an emergency prescription, she fell and fractured her hip in two places. With over a half hour left on their posted business hours, an approved prescription from her doctor and approval from insurance. The tech refuses to fill it because she can't count to ten within a half an hour. Anxious to get home to "Judge Judy" I guess.

I have done a lot of business with Walgreens in Austin TX on Anderson Lane for a very long time, however, I have had a horrible experience since the hiring of a pharmacy technician named Dillon. He refused to locate a medication for me after I was told that it was "instock"..He then made up a story and sent the lie to my physician. I am in the process of filing a complaint with the pharmacy board. I no longer recommend walgreens

Rachel is my hero! Pharmacist in Oneida. She went over and beyond for us. They were closing at 8 and I needed my meds, just got home from surgery. She waited for him past closing time!!! There's still people out there that have compassion. ❤️

I do not understand why Walgreens will NOT transfer my current medication prescriptions to my new Mail Order pharmacy. I have been a customer since 2018. I am very frustrated with their policy. My other pharmacy transferred my prescriptions to my mail order pharmacy.

Extremely long wait in person, in drive thru, on phone. Usually 1 hour wait time on the phone. 30 minutes minimum wait time in drive thru with 1 car in front of you. 30 minutes in person for pick up. It's sad I had to transfer all my meds and the few that still go to this location I just have to go without those because I just don't have enough time to wait for 1 hour minimum to pick up. Waited 1 hour and no one answered.

Avoid Walgreens 610 Pleasant St Brockton, MA 02301 pharmacy at all costs. There was an issue on the prescription filled that I needed to return, which I did within 2 hours of purchase. Bag was still stapled shut from pharmacy, items unopened obviously due to bag being sealed. Took back to pharmacy at which point the pharmacist unseals the bag to examine unopened contents and then responds saying Walgreens cannot accept returned because the bag is opened which is what they did. Escalated issue to Walgreens Corporate over two weeks ago with the continued promise that I would be contacted within two business days which has continually not happened. It is no wonder to me why Walgreens is now closing 500 locations with this exceptional lack of interest in its customers. Apparently they haven't received the memo that no company is too big to fail.

Be sure and check your medication prices. A simple medication that millions take atorvastatin at Walgreens out of pocket $400. Go to Walmart and get it for $72 big difference. And the cashiers in the pharmacy are rude as all get out. Done with Walgreens.

Walgreens in Trenton Michigan stole 46 pain pills from me! Beware, count your pills, I thought I was short a few times, but this time I decided to count them and I was right! So someone working in the pharmacy is stealing from the customers. I'm not going back there and I am pulling my parents outta there as well.

I'm disgusted the treatment I received. I was lied to, I waited my my rx. They didn't fill it, said my insurance declined it. I called my insurance company and they lied. The next morning the pharmacist called me a junkie. I'm on medication that's written by a specialist & she is not a doctor but she has refused to fill it because she has a personal history & problem with filling controlled substances. Then she shouldn't be a pharmacist. I talked to my neighbor who is 77 & has real problems & guess what the same woman did to her? Called her an addict & she was lied to about her insurance. She called them, they laughed at the pharmacist & said no, that's a lie. So she had to go back up there to confront her on why she lied. My husband's medicine was refused for no reason so he had to change pharmacy. That is 3 people in the last 90 days that have had problems filling controlled meds sent by specialists.

Terrible customer service. I have a membership but they make it difficult to use that membership to get the advertised deals. Went there on a quick run for my child. Will drive further next time to go somewhere else.

Walgreens Selma Alabama is about the worst I've seen. They are very rude, they lie. I called to speak to the pharmacist and a man said he was pharmacist, but I know better than that because they have only one p. And she was out with flu and had to close store. The man working in there is very rude and just has a bad attitude. People like him is bad for business. I understand now why they shutting down so many store because of employees with that kinda attitude.

The store itself seems ok, but the pharmacy is the worst I've ever experienced! I've tried three times and it's always bad. I won't go back. The Rx on the app aren't updated, don't bother calling because they do not answer. Meds always out of stock but they don't notify you. Need an insurance approval? You'll never know until you go there in person. I recently went a month without my meds. They're understaffed and undertrained on processes. I had my doctors call everything into Amazon and it's been great. Adios, Walgreens!