Walgreens Pharmacy Reviews

1560 US HWY Williamston NC 27882. RFN# **. I am having a tremendous amount of pain and suffering from past visits to this pharmacy. If it's not one thing it's another. Everything was great before these two new employees started. It's almost as if they own the place, even seems the pharmacist is afraid of them considering the fact I spoke to her and everything was fine on my status of being a customer of Williamston Walgreens, even tho Mrs. ** told me I was not to have any more prescriptions filed there. Mind you, this is like no other Walgreens in the history of Walgreens. One pharmacist, closed on the weekends, opens at 10 and closes at 6 everyday but some how still needs a 2 hour lunch break in between and 6-7 employees to run the place.

If you want a garbage pharmacy this is it. You call get a recording saying call later and are hung up on. Called hours later. Same thing. Went to pick up prescription. I was the only one in line. 2 clerks behind counter. Small ** guy with glasses closed gate and told me lunch time with me standing there. Experience has shown the manager of store and pharmacist allow this kind of thing every day but this was ridiculous. This pharmacy has taken abusing customers to a new level. A pharmacy not run by the pharmacist but the techs. Can't supply receipt to verify my review due to not getting my prescription.

This company, or at least the Novi, MI location is deceptive, and engaged in false advertising. I searched online for a product before heading to the store. The site indicated the product was in stock, I could even order online for in-store pickup. My husband drove to the store and was sold a different product. When he returned home with the wrong item, I called the store to determine the best remedy. I spoke to someone who said her name was Kim. I requested that she check if the item was indeed in the store.

Just left Walgreens 6300 Pearl Rd, Parma Hts, OH 44130 due to the Head Pharmacist and Employees not doing their job and saying it's not their job when other Pharmacies do it. The Head P was so rude and disregarding, it's disgusting. I'm talking about: Contacting doctor when scripts need more refills or when a Prior Authorization is need for Ins. or even if doctor accidentally calls into wrong Pharmacy to call the wrong Pharmacy instead of telling me I have to call them to cancel. This is just some of the issues I had in the past year.

I'm getting sick and tired of Walgreens pharmacies. There is poor communication, prescriptions are not ready on time and staff are only inconsistently helpful. On three separate occasions I received text messages from Walgreens saying my prescription is ready to pick up. When I get to the pharmacy they have no record of a prescription being ready. Another example is the credit card that I have on file. Again on three different occasions they say they could not charge the credit card on file.

Walgreens in general is great. My issue is the Walgreens on Red Bud Road in Calhoun, GA. Their store employees and managers get a big ole thumbs down for customer service. The word NO must be in the training format 100x’s. They are so unhelpful and unwilling to clean up their own mistakes. I stay away from this location but needed a few things and it’s conveniently on my way home. I’ll never make that mistake again. Customers are important. But you wouldn’t know it here.

I waited 50 minutes after my appointment time for COVID and flu vaccinations and finally left when my questions why it was taking so long was ignored. The store manager witnessed all of this as he was in the pharmacy the entire time and would not even look at me. I called corporate customer service and spoke with a disinterested representative. She never took my name but said someone would call me back and that never happened. This occurred at 1215 West 43rd Street, Houston, TX on 09/17/2024. Rest assured I will never go to a Walgreens again.

The Walgreens corp. closed a pharmacy not far away in another part of town. So now the Walgreens I have been using is inundated by all the customers who used to go to the now closed pharmacy. And to add to this, the still open pharmacy was not well staffed to begin with. So now it’s incredibly bad. It’s the customer who suffers in all of this. Find another pharmacy.

My doctor’s Office called in a prescription for me on a Tuesday morning. This Walgreens Pharmacy received it. I went to pick it up at 5:30. They don’t close until 7 PM. Was told by the girl in the drive-through that because they didn’t know if I had insurance or not they didn’t get my prescription ready and I couldn’t pick it up until tomorrow after 10 AM. The following day I called the pharmacy. My prescription was not ready and they were closed due to hurricanes in my area. Only the pharmacy not the whole Walgreens. Only the pharmacy was closed due to hurricanes, but we don’t have hurricanes in Kentucky! Thursday rolls around. I called them. They still don’t have my prescription ready so Friday I had my doctor's office call into a different pharmacy.

Worst place to get medication possible. I deal with Mooresville, NC, Walkertown, NC and Mt. Airy. Rude unfriendly customer service. I have even had an instance where they actually lied about filling a prescription and I have seen where a pharmacist told my wife if she didn’t use drugs, she wouldn’t have a problem. My wife is dying from a disease in her back and it causes extreme pain. I wouldn’t use them but they are the only ones that takes my wife’s insurance. I Miss Rite Aid!!!!

Where do I start? 1. We almost never get scripts the same day. Once we had to wait 2.5 to 3 weeks for my Dad's heart meds. And when I aks for same day, like when I was at Urgent care of ER, they are like at the end of the day! What! I don't feel well, hurt and just want meds and go home. They always say they are short-staffed and hiring...but for an entire year?! They absolutely do not care. 2. The staff that work there are sassy and have these huge, horrible attitudes, save one of the pharmacist, which is their only redeeming quality. 3. One girl that works at the drive-through window breaks HIPPA, EVERY SINGLE TIME, when she sees me, she already knows who I am (because I've complained about her, more than once) and she doesn't say hello, or goodbye or anything. Not a word of greeting, then she states only one med is ready or whatever the case may be that day, with a smirk to boot! I'm so tired of these guys.

If I could have given a less than "1" score, I certainly would. The staff is confused. The service is inefficient. The medication delivery time fluctuates, while customers do not receive phone calls informing of delay for the Walgreens Pharmacy's new "controlled substances". The hold time on phone calls is literally over 1 hour, and time lost - even when dialing 'need for emergency service' is over 3-4 hours, and still nothing can be done until the next week when they presumably receive their orders, and presumably inform the customer. A pathetic attempt at serious big business efficiency.

We were one of the Rite-Aid closing casualties. Walgreens bought the Rite-Aid prescriptions. Already a complete mess. Prescriptions sitting unfilled for a week. An hour plus waiting to talk to a pharmacist and finally a human. Only to be disconnected. Call again to hear all the blather until you get in at the end of the queue. Massive incompetence.

I'm writing this review and concern to the free covid test kits that have been available at Walgreens. Supposedly Walgreens is false advertising these kits with insurance so be aware of their scam because once you get there you're going to pay dearly for them.

I can’t even give one star, but had to in order to post a review. They don’t answer the phone. When asked if they have a script they say no & then when you call the physician they have confirmed receipt. The level of incompetence at this location is deplorable at best. They act as if they are doing us a favor not their jobs.

Walgreens on the corner of Coursey and Jones Creek is the worst pharmacy to go to. The lines are always long. Customer service is really bad. They try to charge different prices for the same medication from month to months. I used this store for years but today I transferred my prescriptions to another pharmacy. My family will not use their pharmacy for the same reason. THEY ARE RUDE…. Someone else can take my money. I will not stay at a place and spend my money to be treated any kind of way.

After I had mouth surgery, my endodontist sent 3 prescription drugs to Walgreens. One was a common pain medication that I really REALLY needed as I was in pain. By the time I got there after leaving the endo office, the pharmacy was closing in a half hour and my endodontist office was already closed. Somehow the pain drug was delayed but shame as they could have notified the endo office that they could not dispense it and my doc could have prescribed another. They also didn't have ** (a common antibiotic), and STILL don't have it today, which is Saturday. I'll call the endodontist back on Monday to report this, but damage done.

Walgreens is the WORST pharmacy ever. Every month I get so aggravated over my prescription. They screw it up. No one there has any common sense. You have to major in stupid to work there. I have coupons on file & not to submit to insurance. They submit it to insurance anyway. I have to go to the store to have their stupid employees look up info. Then get the pharmacist, Paul, who is no rocket scientist either, look it up & tell the other stupid people what to do.

This has to be the worst staff in the industry! Countless times I’ve attempted to use this location in Livonia on Middlebelt and 7 mile and they never disappoint on rude combative behavior, which is unacceptable. I’d give 0 stars.

I absolutely refuse to tolerate the racist and discriminatory treatment I received from the pharmacist and incompetent pharmacy staff today from the Walgreens at 7851 Caton Farm Rd., Plainfield, IL. I have overlooked some of the nonsense in the past because most of the people responsible for filling order were high school students and I did not want them sabotaging my meds. However, that ends now. After witnessing the behavior of their supervisor, I can understand why they act the way they do. It's a clear lack of leadership! It was completely unacceptable for them to partially fill my order two weeks ago stating I will recover the rest in a few days. So upon my inquiry the pharmacist tells me that I have to wait until he decides to give me the rest of my order and that will be next month. Which means I have to pay again for something I have already paid for.

Got a prescription for **. First day, "Oh we gotta order it." Second day, "Oh the pharmacist has to review it." 3rd through 14th days, "It'll be ready tomorrow." Go down there and get told even with a script "You are not ALLOWED to buy ** even with a script." Excuse me, all I want to do is be able to breathe, but apparently it's easier in this day and age to get a decongestant from a street dealer than it is to get medicine.

I just left Walgreens Pharmacy on Pontchartrain Blvd in Slidell. Window drive thru Clerk Norah was very rude and unprofessional. I am still in disbelief and hurt trying not to feel like a victim but knowing quite well I was victimized, can someone help me. Here’s what happened…..after waiting in the drive thru for what seem like an hour wait, I was instructed by Clerk, then Mgr, then not sure if it was a Supervisor to drive back around or come into store. If I didn’t then they would call the police to have me removed from line/window. What started out as simply picking up my 17 yr old disable great, great Niece medication turned into a horror show.

I am out of a prescription for Shingles and the Walgreens I go to is now closed with no forewarning that this will be closed forever. When I went to another Walgreens they cannot transfer the prescription from one store to the next.. I have to go back through my provider and get a new proscription and wait several days to get it filled. This is unacceptable in this age of instant communication. I will find a new pharmacy. This used to be the go to store for all your needs, now you can do much better someplace else.

I have always loved Walgreens Pharmacy but the new automated system FORCES you to speak to call in a refill. If you don’t speak the final answer then it forwards you to a pharmacy staff member. Again, forcing you to speak!! The old system didn’t and it was so much easier to call in a refill. The new system is rude! Some people can’t speak or don’t want to. It’s extremely frustrating because now I have to wait until I am alone to call in my refill, for privacy sake, and by then I may forget and then remember when I can’t speak again! Screaming is more like what I feel like doing these days! Thanks Walgreens! Sheesh!!

Horrible experience and horrible customer service. I was out of meds yesterday. Came to get supply for few days which I've done many times in past until prescription was filed. She tells me, "No this is controlled substance" and they couldn't help. I told her she was wrong and gotten this many times over the years, she went away, came back with the supply, threw in tube and walked away. No "Have a nice day, sorry I was wrong." Nothing. It scares me that this ignorant rude person is handing my meds. Med is not opioid, not addictive but I have to take it every day or wean myself off very slowly. I am never going there again. She was just going to cut off and she was wrong.

I live in Castle Pines, Colorado. My local Walgreens pharmacy is excellent! They get my prescriptions done on time, work to fix insurance issues and are really nice! It’s almost like the old small town pharmacies that I loved.

You guys should have left rite aid alone. No reason why you needed to purchase it. You're going to leave a lot of empty buildings that people rely on for their medications on SUNDAY. Since you want to purchase rite aid you should be open on the hours and days that they are. They are open from 9:00 a.m. to 6:00 p.m. on Sunday which you should also be open on Sunday since you want to purchase their locations. You have a location on North main Street that you have a huge building sitting empty when you want to open a small little convenience store down the street.

I've used many pharmacies over my life and have never had to use a more ill equipped, understaffed and slow pharmaceutical provider. Long, long waits both inside and the drive through. I'm talking 25 - 30 minutes. My health care prescription provider requires me to use Walgreens so I'm stuck. This fall the providers pharmacy choice WILL play an important part in my choice.

Your pharmacy staff has got to be the rudest and most impersonable people around. I finally decided today that I will not EVER, NEVER use Walgreens for anything, especially prescriptions. I loathe coming in to pick up prescriptions we need. They never greet you nicely- no "smile", no "how may I help you" Just snarls for bothering their day. My most recent encounter was today. My son got his wisdom teeth pulled and 2 prescriptions were sent in at 7am. We called the pharmacy shortly after 9am (when they opened) to verify before picking up. The person was rude then and said it will be at least an hour. Of course I gave them plenty of time because I have this problem all the time and went in hours later at 2:15pm. The employee practically yelled at me for bothering her at all with the prescription request. She said when we called in, we only mentioned 1 prescription not two and it will be a minimum of a 45 minute wait for the other one.

Make sure you verify with your insurance company that they are covering a prescription. My local store manager told me there is a glitch in their system causing it to think insurance is covering when they are not but they apply some kind of manufacturer coupon to make it look cheaper when nothing is going to your deductible. See the image I uploaded showing they say insurance covered part of it when I called the insurance company and nothing was applied to deductible and they covered no part of it.

I went to a Walgreens 10563 Park Blvd Seminole, Florida 33772 pharmacy because I ran out on Insulin Pen needles and was a long way from home and this was the closest place to go. I went in explaining that I need to get a few needles to take my Insulin shot as my blood sugars were reading over 300. I inquired about purchasing as well if they had a few so that I can take my Insulin. The gentle whom was working behind the counter had no customer service concern to ask any one for assistance or even to see if they had spare needles or direct me to purchase a box. He just kept asking if I had a prescription when I was standing there with my Insulin pack with medication in hand.

I always have trouble there. They say the Dr's haven't called it in, which is always a lie. The lady Pharmacist is the worst, but the men that work there will get your prescription, she will not. The staff there are incompetent, and there is a new one every time you go there. I am taking my business elsewhere. They act like you do not matter and do not care to help you.

I had no other choice than to give one star. In reality they don't deserve one star. They lie about reasons for not having your prescriptions ready even after sending a message that it's ready. The left hand doesn't know what the right hand is doing. Twice now I paid for my prescription to come same day and when you call they just give a bunch of condescending excuses, even to the point of almost blaming you. They obviously don't have same day prescription service, so why lie about it and charge customers for an express service they know they can't deliver. Honestly every last Walgreens across the world need to be closed down. They treat your needed prescriptions like it's candy we just have a taste for, and not the fact that some people really need their medication when they refill it. This is not just at one Walgreens, but everyone that I've used. Also, calling the corporate office to complain is also just a waste of time.

On or about June 8 I called in a refill for my heart medicine. The woman on the phone tells me my prescription is blocked. I reply I'm holding a bottle in my hand that says I have 2 refills before October 2024. She says no I don't have any refills but did I want them to call my Dr for refills. I was confused but say ok. Next day I get a text my med is delayed. They are contacting Dr. Then I get another text saying no reply from Dr. I figure maybe Dr. don't want me to have the medicine anymore. A few weeks later I'm getting bad heart palpitations about to go to emergency room. June 27th I called Dr. Office. Dr. office left me a voice mail that I already have refills on my meds.

Walgreens store at 3901 Oaklawn Blvd in Hopewell, Virginia. Store is horrible. Most meds take 2-4 days to get filled. Worst store I have ever dealt with. No pharmacist, bad enough the pharmacy is closed on Sundays. Open Mon - Saturday 10:00 am to 6:00 pm. No back up pharmacist. So if pharmacist is sick.. nobody can get their meds. I have a heart condition and just had knee replacement. Online it said one was ready, good right ? Check to see about other meds, it said 3 were ready. Check again. It says work in progress and that they are running behind. Check again. Only one was ready. Spent total of 2 hours waiting on my phone waiting for someone to pick up. It was their usual. There’s 4 or more callers ahead of mine then the recording said one caller ahead.

My latest experience with Walgreens made me tear out my hair. I called in an RX to be filled. The pharmacy told me it would be ready in an hour. When I went to pick it up, I was told that they had already given it to me. What they had actually done was they gave me four tablets because they were out of this med. So, when I went back to get the rest, they refused to give it to me, saying that I had to use up all of the partial prescription (they claimed that they had given me five tabs), before I could get the rest. Mind you, this is a prescription that I have taken for years, and is not a controlled substance.

I have given Walgreens more than a fair opportunity to get it right. Since the change from Rite Aid, the auto RX's system has operated extremely poor to include leaving me without meds prior to vacation.

We made an appointment for covid/flu tests. We made it to the pharmacy, signed in and waited, and waited and waited. No one reached out or acknowledged our presence. We left after 30 minutes of waiting and no one even noticing us. I can't submit a receipt because no one ever noticed us and no services were rendered. Went elsewhere and bought a covid home test. Won't be returning although they probably don't care about that either.

I am at a total loss what to say, how do you get these kind of ratings and not do anything about it and expect customer to keep coming back this consumer affairs. Why isn’t somebody stepping in. This is a pharmacy, we go there sick, we need help and we get treated like garbage. I have tried to contact manager at the store by me, and I was told by this nasty girl that she was manager. I can’t even imagine.

06/15/2024 Store #9093. I just came from Walgreens and once again I was told to come back after they said meds were ready yesterday. Thought I would write a review while waiting. Pharmacist came to window and kept telling me I was wrong! I pick up meds for an ill family member on has been on a special med for years now. In order for them to get this med I have to take them to get lab work done monthly. Yesterday family member spoke with female who said the meds needed were ready. Male pharmacist who I spoke to today said no they not, because he was only the person there all day. Oh yes. He did try to give me some medications that were not needed. Before I paid for them I asked if the monthly medicine needed was included, which is was not. So, if he was only person there and did not speak to my family member, why did he have bags of unneeded meds ready for pick-up?

Wednesday, I had an Rx called in after an office visit, 11:07 AM Walgreens texted me: "we received 1 Rx for you". Late afternoon I called find status. Message: "Pharmacy is temporarily closed." Call for store staff: 'No one showed up at the Pharmacy today'. Their phone system doesn't help, it just causes me more time to speak to a human ie.: customers don't call to speak to a human.

Walgreens never has a particular medication I need in stock, which I understand that they have limited space and can't store 300+ medications, only the common ones. My problem is, I get automated calls saying my prescription has been refilled and ready for pickup (after 2-3 weeks). When I get to the store, the employees act confused as if they don't see the refill in the system. They offer to place the refill again rudely and insinuate I am too stupid to use the app, and the process continues. Thank god it's not a life saving medication (I can go without it up to a week) or I guess I'd be dead. The location I go to is not even that busy, and the employees are on their phones most of the time so they don't even have that excuse.

My son always gets his prescription filled at our local Walgreens. The app said delayed and to call. I waited 25 minutes to speak to a new pharmacist who said they don’t carry it and never have. We pick it up every 30 days so I questioned him. He told me no, that it is discontinued, then said oh wait, drive 45 minutes to get it but it can’t be transferred. I asked, "Isn’t that your job? How can you tell me all these things that I know to be false." He then yelled at me and said, "What do you want, for me to pull it out of my ass?" First off, to tell a long time customer when you are new something that they know to be false is ridiculous. To speak to someone with such rudeness and swear at them is beyond. We love the techs but we won’t step foot in there again. It makes me sad because they need customers, it has been rough for that store but we moved to CVS.

Store has different prices on shelves than what the item is actually priced at. It will say $4.99 but will be $14.99. This place is appalling and they should not be false advertising prices to get people to buy stuff.

The employee **, who works in the pharmacy, gave us derogatory treatment today, speaking to my wife in an ostensible and disrespectful manner, people like that should not be serving people, especially in a pharmacy. Then he called us to say that he did not mix the medications (antibiotics) and we had to return. Location: Walgreens, 13880 Towne Pl Blvd, Orlando, FL 32837.

Literally a Joke. Every day my girlfriend's phone is blowing up that per prescription is ready and I go up there and nobody can find it. They tell me Every time I can wait or come back. I always come back hours later sometimes it's filled. This time it was at another Walgreens and will be here in 5 days.

Walgreens has a phone bank that is horrible. The website is even worse. The staff would rather you die while waiting for your prescription than show empathy and understanding. I have a life ending condition and due to Walgreens I have been without medication for 4 days.

Received a text message stating prescription was ready for pickup. Drove up to pick up the prescription, I used the drive thru area and I was told to come wait inside because it wasn’t ready. I waited inside for about 15-20 minutes and was then told they do not have the prescription and it would be difficult to get there, and they “may or may not have it on Wednesday” which is two days from now. I was then told the text message you receive stating it is ready is automatic and it does not mean they actually have it ready.

Took 2 scripts in to get filled. 1 was filled. The other was ordered and was to be in the next day. The next day they said the doctor was on a DO NOT FILL list, which was a lie. And if so why did they fill the 1st script? Went to another pharmacy who reached out to Walgreens and they told them the same thing. The med is a med you cannot just stop taking as it has severe withdrawal symptoms such as seizures and even death. They had no compassion whatsoever. DO NOT USE THIS PHARMACY, they could care less about their patients. I ended up finding a local pharmacy. Oh and Taylor the Pharmacy Supervisor at that location shouldn't even be allowed in the Pharmacy industry. Talks over you and very condescending.

Simple terrible. I had hospital transfer medication order to Walgreens. Walgreens sent me emails they received the info and that I could go to the store I had picked, to pick it up last Sunday. I get there, nobody in pharmacy knew anything about it. I showed them the info I received from Walgreens. I still am out of my medicine, if I get sick due to this, Walgreens will know.

We didn’t choose Walgreens; we fell into it by a buy out of the Bi-Mart pharmacy in their store. There is a persistent personnel shortage. The person in front is woefully overworked and stressed. It comes out in a terse, dismissive attitude. Apparently there have been words exchanged with the customers; there is now a sign that basically states that we have to have mutual respect for each other. The hours were shortened. We now do not have pharmacy on weekends. We will be changing to a different pharmacy.

This place is always understaffed and and never available for your call. They never get my son's rx right NEVER. The sad part is I don’t have a lot of choices to use!! Walgreens Oak Ridge TN. GET IT TOGETHER BECAUSE SERVICE THERE AND COMPETENCE IS LACKING.

I am very worried about the vaccinations they give. I had a Nurse that seemed like she was spastic and spacey when I requested a flu vaccine and forgot which shot she was giving me. To be honest I came to Walgreens because it was a 24 hour pharmacy. If I am congested in the middle of night I am stuck waiting until morning because ** is held behind the counter. Also love it when Google hours are always wrong when it comes to them being open. There was a girl at the register that was trying to close a half hour early and her heart sank when I told her I was ready to check out. I can understand 5 mins before closing. I apologize for interrupting your work besties fun time counting the til. I didn't mean to be rude shopping for a medicine. I very rarely go to a Walgreens. I go to Albertsons because even though the prices are higher, I have better quality care and competent staff to take care of medical questions. Also they don't close early.

I was a Walgreens Pharmacy customer for years…Until I really needed a good pharmacy after my heart surgery I never realized how rude and incompetent the staff seems. I have a lot of issues and I’m on a lot of meds everyday just to be able to function at all. On refill day, when I pick up, it comes in a shopping bag with the paperwork stapled to the top. After being notified my prescriptions are ready I picked up and brought the bag home only to find 2 of my heart meds are missing.They had the order to refill for a week or so before they were ready.

I went through the drive-through to pickup my 90-day blood pressure RX. When I returned home, I realized that I only received 27 pills. I called the Pharmacist, who mentioned there was a machine count issue and agreed that I pick up the remaining 63 pills the day my additional pending RX would be ready. I returned to pick up the new RX and my missing blood pressure one. Ianna, who serviced me through the drive-through window, this day, didn’t see my old, missing order and advised me to drive around the parking lot so see can service others in line.

We have frequently had to wait in the pharmacy drive thru of the Fort Wright, Kentucky Walgreens for 28, 32, and 48 minutes for prescriptions that were called in hours before. Then when you get to the window and they close on you. What happened to serving everyone in line?? Today, I was told to come back in 15 minutes. I did and they closed 2 minutes early. I tried to run in the store and I had 1 minute left before closing time and they refused to open to give me my heart medication. This was the last straw. I plan to change to the Kroger pharmacy down the road. Shameful Walgreens!

I’ve been going to Walgreens for years. This is mostly because of the locations of the pharmacies, as many of them are close to my home. And I have to say, overall my experiences have been awful. And I’m not saying this based upon going there once or twice. I’ve gone there hundreds of time. And it’s no exaggeration to say that about 90% of the time there have been “issues.” Average wait time in a line of two to three people is about 20 mins. Everything is so slow: from the processing, to the tech having to speak with the pharmacist, to the tech/pharmacist checking out products that have nothing to do with a pharmacy at the checkout! Why do they allow patrons to check out non-Pharmacy related items?! To make the process more efficient, tell customers that you can only check out pharmacy-related It; anything else can be purchased at the register at the front of the store.

Terrible loud service here. An employee was making a fast, loud, automatic door slam noise when I was shopping. It’s supposed to be a gentle store that sells drugs but ends up pressuring wimpy, quiet shoppers. There was no security guard and the employees wanted local violence.

The Walgreens on 17th and Hoover in Longmont Colorado took 28 hours to fill up prescription for simple **. In order to get my prescription I had to call my insurance company which had been charged already the day before by Walgreens on 17th and Hoover.

I placed an order through this horrible app on Friday 4/12/24 prior to the store opening. I called Walgreens Customer Service number when I notice that the charge was applied to my bank account several times. I was told that this was an IT issue and that the funds should be returned to my account the next morning. I am a single mother on a single income so this was really stressful for me. I called back the next day and was told that I would receive my funds on Monday since this occurred on Friday.

The pharmacy never answers the phone in a reasonable time. It's taken over 25 minutes on several occasions to get someone to answer. When they finally answer they sound clearly agitated, rushed and extremely rude. I’ve been short on pain pills that were initialed showing double checked (they did correct this and were replaced). Very unprofessional, do not recommend. I don’t know how the rest of the store is run, but from what I can tell you, I would avoid this location's pharmacy.

The most rudest, disrespectful people I have ever dealt with. I have been trying simple change locations fer two YEARS and they still can not get it right. Then they say it's me. I can't change locations in their computer. All Of these disrespect people are the worst to deal with. I HATE WALGREENS PHARM.

I would voluntarily use Walgreens usually but recently I was forced to use them because I had trouble getting any medication from my usual pharmacy that actually delivers. Walgreens takes an eternity to do anything and the one I used actually lost my prescription from the doctor. How do you lose an electronic script? It’s also NEVER ready when they say it is. Then when it is ready they still take all day ringing it up. I hope the shortage on medication is over so I can go back to my old pharmacy because Walgreens sucks!

Never friendly. Always trying to override doctor's scripts and never right on the dates for the subscription. Have several life or death medication with them. Surprised I’ve made it this far in my life. I wouldn’t recommend going here unless maybe end of life care.

I use Walgreens to receive my medication. They recently took it upon themselves to split a 30 day prescription into a 15 day so they could charge me a second co-pay to get the remainder of my medication. I couldn't afford the second co-pay and had to wait for the next month to get a full prescription from another pharmacy. A second problem is that their automated system constantly notified me that my prescription was being worked on and when I would call to check on the status, they would later tell me that they hadn't received a script.

I had a prescription placed with Walgreens last night. It took until around noontime today for the prescription to be ready. That's fine. I selected same delivery and paid the extra $5.99 plus a courier tip so I would get my medication TODAY. Called the pharmacy at 5:15pm as it still hadn't been delivered and was told "the order never went through" (even though the website said that my order was waiting for a courier). Why the hell did I pay for same day delivery if there was no intention of getting me my prescription when I needed it?? That is really shoddy practices. They best reimburse me the same-day delivery fee and courier tip since I will be picking the prescription up myself tomorrow (I couldn't get there today, which is why I selected same-day delivery).

Walgreens Children's Cold, Cough & Runny Nose, had a Major Problem: Can not open bottle after first time use. Can't even cut open, can't hammer open, can't boil open, and multiple people tried opening it with nothing but a few drops coming out and that was with putting a screwdriver under the edge of the bottle. Cap upper part just spins, but nothing can open the safety cap.

Service is bad. Orders take way too long to get. If you are sick and can't get your new prescription what good are they. They have lost the last new order and my last refill. Had to manually reorder after 3 days. What seems to be the problem.

I WONDER HOW MANY PEOPLE WALGREENS PHARMACY HAS KILLED!!!! I would give 0 stars if I could. The staff is overworked and untrained. No one seems to know what they are doing. They doing do not operate regular hours. They open and close whenever they feel like it.

If I could give a -0 I would. Walgreens needs to clean house here. Been going to this Walgreens since 2005, was a great pharmacy, once. Too much to text, but if possible find another pharmacy, funny thing I believe the pharmacist would like the customers to go elsewhere. Sad.

Usually as any relationship in life everything isn't perfect, but today I called into put in my regular refill and Pat the pharmacist tried to make me feel less than. She 1st stated I didn't fill my prescription at Walgreens, then stated Walgreens doesn't take my Insurance, when for years, I have been using discount cards and paying out of pocket. Then she continued on to state why are using Walgreens, anyway, I stated because my husband pays out of pocket for my monthly prescriptions with me having sickle Cell, my husband ask me, "Why is she interrogating and Gas lighting you."

It’s one thing to see prescriptions as delayed but quite another to see that they have been pulled from the system with absolutely no contact, explanation or suggestions as how to proceed. I will be transferring all my medications to a different pharmacy. The lack of integrity is unacceptable!

Store #16326 2315 S KINGSHIGHWAY BLVD Saint Louis, MO 63110. February 07, 2024 • 09:21 AM. (314) 773-2767. I asked the clerk to use my Walgreens rewards and she refused. She is not the only one to have done this. 3 clerks have completely ignored my requests to use my rewards.

I must use Walgreens Pharmacy because of my health insurance preference. Always an absolute disaster, missed information, lost prescriptions, terrible customer service and a filthy store. Why do consumers have to deal with this?

I'm here getting a Covid test and this lady with crochet braids that's black and blonde has the worst customer service. She's trying to rush me through the process like I don't know how to read. She's rushing me and another couple to go back to sit down doing nothing. This was the first and last time I visited this Pharmacy. They are unprofessional and act like they do not want to help. The devil is trying to push my buttons. God bless. Go somewhere else for your care,.

Walgreens Pharmacy in Covington KY. From the get go when I went to pick up my prescription, the attendant, a lady with a rather dry demeanor, looked at my bag and made a sound of surprise with her mouth in front of other customers, then proceed to ask me if I was aware of the price, like maybe I can’t afford it. There was a mistake in the prescription and the price was exaggerated, I tried to explain that was the second time filling out that prescription, but she, rather than apply a little bit of empathy or understanding and to find out why the discrepancy, she walked away and call the pharmacist, dismissing me; she didn’t want to deal with me.

I was returning a pkg to fedex. The cashier said I should tear off old labels. I told her she can put the new labels right over the old ones. She said it could get scanned and come back to me. I told her to just cover that area and she was very rude and said well it's not her problem anyway. She is a foreign lady. I want to be specific as to whom I'm speaking about.

Prices marked as one price with stock and she wouldn’t honor the price that was on the shelf. Mind you she just had the same situation with another woman of a different race and honored the incorrect price. I wasn’t treated like a valuable customer. Kimberly is her name.

I tried to get prints there which they did print but when I got there they said I needed photographer permission. So I went home. Called daughter-in-law who said she printed the same photos with no problem. I got a pic of a signed permission then came back only to be told it had to be printed. I called once again and daughter-in-law who brought a printed copy. After 3 hours of driving back and forth she told them these weren't professional photos anyway. I never needed one. Wow the clerk was the rudest person ever and never got an apology. NEVER again will I go there for ANYTHING.

The pharmacy called to see how I was feeling after taking my new prescription. I told him about my reaction to the pills and he helped me talk through my other options. Stayed on the phone 10 minutes with me. Best experience ever with a pharmacy. I would recommend Walgreens in Marathon FL to anyone!

They have lost my prescriptions. Pharmacist is very rude. They refused to fill a prescription even after the doctor called and explained it to them! Terrible customer service. STAY AWAY! Worst pharmacy ever.

OGDEN AVE, AURORA, IL. The worst Walgreens ever!!! WARNING!! Per the pharmacist!!! Typo’s happen on prescriptions!!!! I was only supposed to be giving my dog a half a pill of **. My dog weight is less than 10lbs. My dog almost overdosed and died!! Because they put on his prescription bottle to give him a pill and a half! I know they did this on purpose!! On December 7th, there was a very rude ** lady at the pharmacy. And she had a problem with me for no reason! I know she did this! When I called today... the pharmacist stated that was a typo... and that happens. She also stated they’re unstaffed. I understand, no one cares... because it’s just a dog! But what if you're overdosing your child or loved one... JUST Because OF A TYPO from the pharmacy!?

Walgreens 806 McArthur St. in Manchester TN. Call and tell you prescription is ready for pickup. Get there and not ready. Then say you need refills. Takes hour to hour and half going through drive thru. Never had any pharmacy who has techs talking and laughing and sitting. While customers waiting on prescriptions. Someone needs to address this immediately.

I have been a Walgreens customer for over 20 years. I use to pick up my Rx from the store but was annoyed with all the text messages daily to pickk up my meds. So I called the store and asked the pharmacist to mail me the 2 prescriptions that I had. He said ok but never got the mail and still the text message to pm up my medication. Went to the store and asked why my request was not processed as promised, the technician with an attitude didn’t have an explanation.

I have been seriously ill with the flu. Tuesday, January 2, the ER doctor called in the prescription. When we got to Walgreens, they were closed. Closed because the pharmacist was a “no show” according to the girl inside. She suggested we go to the other Walgreens. It took over 4 hrs, almost to closing time to get the prescriptions. I will NEVER, I mean NEVER, use Walgreens again. My husband had a $20 coupon. Since they only filled part of the prescription, he couldn’t use the coupon; then he went back in because they didn’t include all meds ordered by the doctor. Well, he could have used the coupon but your workers are so terribly incompetent that by splitting the order, he had to pay twice and could not use it either way. **.

They are the most disgusting, hypocritical and dishonest company ever! Their $35 free shipping is a brazen and thorough lie. Once you reach $35, it always says the item exceeds the total free shipping limit and it will automatically add the same shipping cost, if not more. It doesn't matter how light or small the extra item is. And they often have false deals, like this olive oil in clearance for example, if you add some in your cart and try to check out, it will always prompt a message saying you can't buy them regardless of the quantity.

Long lines, inside or drive in only, not posted short hours. Good thing I had an extra hour waiting on my car in line to write this. Hint: fill up your car before you go! I hope all of the other Walgrees are not this bad. They need to solve the issues or close the doors. This is stupid!

I have used Walgreens for years, I set up an online account and used the app on my phone, I recently learned that someone else had an account using my phone number that I have had for over 10 years. Walgreens would do nothing about it, even though they required me to call in from my phone with that number. While I have had them delete my account, they cannot provide assurance that my personally identifiable info, prescriptions, vaccines, insurance, etc. is not available to the party who set up the account with my same number. It is ridiculous that a company that has such information has such poor security for those who set up and use online accounts with them. Do not trust these people with your info.

I hold on an hour only to have them HANG UP on me! Pharmacy is a JOKE!!! They send text stating RX is ready for pickup. When you go to pick up, NOT READY. You leave and call them and they tell you RX is ready for pick up! You go back and, Not Ready! Phones keep hanging up on you after holding an hour. Call back, rings 1 time and HANGS UP! Used different phone, Same Thing, 1 Ring and HANGS UP!!! Unfriendly Customer Service in Pharmacy! RUDE!!!

I went to pick up my prescription and when they were going to hand it to me at the drive through they wanted to know if it was on card on file and I explained to them that I already paid for it and their system has NO way of verifying it unless you use their app that collects every bit of information and floods your SMS and EMAIL with garbage! The pharmacy tech was quite rude and wasn't very helpful as they never are! I understand that they don't have a full staff but that's not my problem. I need to get my medication. This is why people use services like Pillpack! My insurance changes in 2024 and I will no longer be using Walgreens for my medications!!

This pharmacy is the worst. Out of stock on everyday medications, long lines and waiting time, zero customer service. They won’t answer the phone, never. Pharmacist lady is rude and knows nothing about service. I decided to move my prescriptions elsewhere. But don’t go there, the thing that they’re open 24 hours is nonsense, you go at 3am and they are out of your medicine.

On 12/11/23, I experienced distressing events at a Grass Valley pharmacy involving the accusation of prescription misuse. Despite having a valid prescription that was refilled the month before at the same pharmacy with no issue, I faced public accusations by the pharmacist and a breach of privacy. The pharmacist denied access to my refill history, hindering my defense. Unsubstantiated claims about using multiple pharmacies and unwarranted accusations of early refills were made. After consulting my doctor, filing a corporate complaint, and seeking legal advice, I am awaiting resolution, seeking the removal of red flags and a formal apology for unprofessional treatment. Overall, the experience raised concerns about privacy and fair treatment, and I have yet to hear about the complaint from corporate. As of today, I am out of my medication for my mental/physiological disorder. At a loss of words.

I have 4 blood pressure medicines that need refilling at the same time, but Walgreens changed the last refill date on one of them. So now I get 3 refills (on time) and have to wait one month for the remaining refill. Three times they have claimed to have fixed this error -- but today it remains WRONG! My Doctor says "have them call us and we will confirm that all are due the same time". BUT Walgreens does NOTHING!

I am starting a new Medicare Advantage plan that is effective on 01/01/24. I wanted to verify that Walgreens AllianceRx accepted this insurance so I can plan ahead and not risk a delay in my prescriptions. I called the number and it took about 15 minutes to just get through the painful automatic voice. I finally get a pharmacy tech on the line, I wish I would have gotten her name. She could not have been more disinterested if she tried. She yawned, mumbled and truly did not care whether I would be a potential customer.

I am have had the worst experience with the Riverton Utah Walgreens than I have ever had. They are so incompetent and rude. Especially Vikki. I can’t believe they handled my situation the way they did. They told me my RX could not be filled until the next day. The next day I called they told me they couldn’t fill it until the next day. Again. I talked to a guy and we finally figured it out. This was at 11:15 am. Then I received a text at 11:31 saying my RX was ready. Omg. I didn’t have a ride by this time to go get it.

We have several Walgreens’s in Salem OR and it’s always the same runaround long call waiting, people who have openly lied about a prescription being ready when it wasn’t, always wrong about information, prescription notifications not working. Seriously we have considered going elsewhere however I have yet to find one worth moving to. The best we’ve had is Walgreens in Bullhead City AZ but we aren’t there in the summer.

We have run out of Walgreens near us that can do their job. When we get rob calls that RX is ready it is not true more than half of the time. What makes it worse is that you typically can't get someone to confirm over the phone before you drive there to be told it's not ready and treated like a damn nuisance.

You can NEVER get someone on the phone. You are on hold Forever!! Then they hang up on you. Prescriptions are always late…..just to name a few. This Pharmacy is a joke. I don’t think it’s the employees' fault. It’s the corporation behind them. They need to come down off their thrones and work in the store. The policies and such that they implement, they need to see in action.

We went through the process of scheduling a few days ahead of time for our Covid and flu shots. We filled out all the information they requested as well as reviewing and signing the consent forms. We arrived 10 minutes early for our appointment. They began by asking for all of our information again and acted like they had no way to access what we filled out online. We both have Medicare and prescription coverage, but they kept telling us we were "TPR". We asked what that meant and were told it was 3rd party rejected. After 20 minutes, we left very frustrated. We ended up trying a CVS pharmacy online again and were able to get an appointment within a few hours on the same day. We walked in and were warmly welcomed and received our shots with no hesitation. We recommend avoiding Walgreens at all cost.

Dr. J (pharmacist) and her team were magnificent! Signed up for discount Rx plan as I'm uninsured. They were all so kind, knowledgeable and forthcoming. I left with a lighter heart than I went in with.

When you do an "On-Line" Vaccination Appointment it should Not Take 30 + Minutes After Appointment Time to get the Vaccination when you arrive 10 minutes Early! This is the 2nd and LAST time it will happen at Walgreens. Taking my Business Elsewhere now.

Left Walgreens 3 years ago only to have the pharmacy that I use transfer everything to Walgreens. The nightmare begins again. Multiple trips up there. Sent my prescription to another store after I called it into the local store. I don’t know how they could do any worse.

Walgreens pharmacy in Roscoe, Illinois has failed yet again. Auto refill doesn’t actually mean that. Spoke to pharmacist about 3 refills, yet only one was filled. Meds need to be taken first thing in the morning before eating. I only found out about the problem after getting a call this morning asking if I wanted to refill one of the ones I asked to be refilled yesterday. Too late to take today’s meds now because it is meal time for the pharmacist and I have to hope they are filled after that. I tried to move the scripts across the street to CVS so that I can get them filled, but they have to speak to the pharmacist, who is on lunch.

Dr prescribed medication for my child. Pharmacy took it upon themselves to change the prescription to a generic brand, even though the name brand is covered by my insurance and generic brand is NOT. When I went to pick up they stated it needs to be a cash payment since it’s not covered by insurance, not even telling me it’s because it’s a generic brand vs the name brand. It's not until I check my online account that I see why I was charged so much: $234 vs $40. When I call they tell me it’s because the system automatically changes prescriptions to generic even though it can cost the patient more. But they don’t tell you this when they go to fill your prescription or when you pick up-they just tell you that “it’s not covered”.

Prescription issued 10/11. Now it is 10/20 and still not filled. First out of stock and then insurance issue. Not the first time either. Maintenance prescriptions always out of stock or late. Very rude.

Called in script on 9th of month. Walgreens made no attempt (either via text, email nor phone) to contact me that script was ready. Called pharmacy on 17th of mo to inquire about script status. In computer loop for 25 minutes before pharmacist answered, only to be rude & curt. No explanation other than "computers were down" on why I wasn't contacted. This is meds we're talking about, folks. Could be a potential life/death situation.

Unorganized in processing my vaccination. Had to wait though l was on time. They would be bump me behind another customer who was early. Processing was dirty. Pharmacist was rude. Seemed to be stressed.

Chose this pharmacy due to our regular one being closed! Husband walked in! Turned in 3 prescription, himself, our son, & mine. Took 2 hrs, we call and they have no idea, who our son was. Sounded like a clueless teenager.

They had me waste two hours of my time because their phone system is faulty. My vet would call Walgreens Pharmacy but they would keep them on hold forever and not answer. My vet would leave a voicemail that would go unanswered. I do not recommend this pharmacy to people who have serious medical needs because they will not take you seriously.

This Walgreens in Santa Fe NM on Cerillos Rd is no good. They hateful, rude, and they don't answer phones. I filled a prescription with only partial and they said I am losing the other ones. So my doctor sent a new one and I want them to fill it cuz my insurance isn't going to pay twice in 1 months so I have to pay out of pocket and they don't answer. I live 30 min away and don't want to drive out there and they don't have them again since I lost 70 pills from my last prescription.

Poorest customer service I have experienced. Good luck trying to call. They are not concerned with taking care of customers or filling prescriptions in a timely manner. They are very rude, and I am thankful to be able to transfer now that I have new insurance.

I paid 30 dollars for a twelve pack of out of date beer. Instead of throwing it out because it expired its three year expiration, they charged double the price and got rid of garbage they should have thrown away.

They are constantly out of medications and no one working the drive thru which I need because I’m disabled. I live across the street from this Walgreens and it’s pointless because out of many meds and they don’t answer the phone so you can talk to a live person. Last 2 days I was left on hold for an hour till I gave up! I got a partial refill 2 days ago till more come in and no one answering every time I call. I can’t walk all the way to the back of the store and still aren’t working the drive thru. Reasons were computer there wasn’t working but the other registers up front are!!! Another reason is "we’re short of people working". NOT my problem! I asked if I could get it delivered. They said probably! WRONG. If they don’t answer phone I get NOTHING. IT'S not just once or twice. It’s every month!! Whoever’s doing the order is doing a rotten job!!!

I made an appointment for multiple shots, yearly Covid, Flu and Rsv for 11:00am, waited a hour. People that had appointments after me and walk-in got their shot before I did. I don’t understand why my insurance through Cigna recommended these worst pharmacy to us. The worst customer service in Nevada. Prescriptions never ready in time, fill the wrong prescription and dosage for medications you have never taken. I get stressed completely out each time I go to Walgreens. I rate them 0!

We have an opioid crisis, but should law breakers and those with no personal responsibility remove the beneficial pain relief that many cancer and otherwise pain afflicted patients have. A study from the Cochrane Review found that fewer than 1% of pain patients without prior addictions get hooked on opioids, yet they are the ones hurt by the often arbitrary restriction on their use. Is the Hippocratic Oath of relieving pain and suffering an artifact of the past? In what bizarre world does the DEA have the ethical and/or legal right in 2016 to limit opioid production. Limited supply by some questionable agency only results in increased prices and unwarranted pain for many with chronic pain.

No wonder there are no customers. A lady with a cavalier attitude behind the counter told me my prescription would be ready in 1, maybe 2 or more hours. It was a take it off the shelf and put a label on it kind of prescription and they had had it for hours already. They were not busy either. So I came back in 1.5 hours and she bothered herself enough to talk to the pharmacist who said I can get this over the counter. I asked, "Why didn't you tell me that 1.5 hours ago and I wouldnt have made a second trip." She lit up with an evil grin and said "I didn't know it then". The pharmacist was peering out from his cubbyhole at me like "so whatcha gonna do"? Not one other customer was there and I can see why. That is my last time to give that Walgreens any business at all. Back to CVS I go.

You better love "elevator music". Never less than an hour on hold + factor in 1 or 2 hang ups. Asking when your Rx will be available THEY LIE! Only question is how far from the truth is their response--available in weeks, days or hours. A patient portal or message capabilities would resolve the issue - website could have been designed better by my grandson.

I’m at 1661 w Florida Avenue and I must say the pharmacist service really really really sucks. I have been waiting for an hour to get my medicine and I get back at 1:30 and the cynical woman tells me that she is out for lunch and I have to wait 30 more minutes to see if she has my medicine or if I have to wait longer. This is the worst place I.

After months of receiving the poorest of service, concerning my monthly refills,(call me stupid, for staying with them as long as I have, with this low level of service), I am finally moving my prescriptions. I was just told that if you have a very important prescription, (for me, I cannot miss one day of), that even if it is on automatic refill, they might not have it in stock. WTF.