Liberty Reverse Mortgage Reviews

Steve from Liberty contacted me and was persistent in staying touch with me. Reverse mortgage was the only one left open to me and in the end, he came up with a better deal. He was there the whole time. He answered all my questions and was also there at the closing. Any fears that I had, he would double-check and come back with an answer. He made sure that I didn’t have any questions or issues. But I'd say my experience with Liberty itself was a little negative because they came back the day of the closing and the closing costs were higher than I had been quoted. They explained why and I understood, but I didn’t appreciate being topped on at the last minute. But it was a good experience overall.

I would just like to update my initial review back on 5/14/17. I have received my $100.00 Visa gift card and Liberty has kept their promise AOK. Thank You.

My home is paid for and I knew I needed a new roof and various things. I live on a fixed income and a reverse mortgage was the best and only way to be able to do it. Going with Liberty was a shot in the dark but they were all very friendly, nice and it was explained to me extremely well. I had loan counseling and the guidance I had was very thorough. It took longer than I thought it would but it worked out great.

I am very satisfied with Liberty Home Equity Solutions. Their process was very simple, easy, and nice. The people who work there were all good. They are friendly, helpful and knowledgeable. They gave me good guidance in my reverse mortgage decisions.

I got a reverse mortgage when the price of real estate was low. Our property is so much higher now that I remortgaged my remortgage. I picked Liberty Home Equity Solutions which was the closest to home. Their reps were friendly, gracious and kind. Whenever I had a question, I got an answer either through email, direct mail or phone call. They also gave me all the information I needed. Liberty Home Equity Solutions showed me that they were for real and I am very satisfied with them.

I was looking for reverse mortgages online and Liberty met the needs of my mother's current financial situation. I also liked the people who helped me. The first contact I had was excellent. Then I dealt with 2 other reps, Margaret and Howard. Howard made me feel like he personally was involved. I felt that I trusted him. He is an elderly gentleman - a gentleman in its nicest way. He took whatever time I needed so I can fully understand what we were doing. He laid out the options for me and the best way to do it. These three people were caring and efficient. They were all patient and helpful. They walked me through the process and got it done.

We're both elderly and our income is on social security. The income will be lost if one of us was to pass away so it would not be any helpful to anybody else. We felt that if we went the reverse mortgage route, we would be able to get the equities in the house to work for the survivor of the two of us. I started my inquiry into it and see how it worked. We've been looking into it for a year or so, and we decided to make the move. We've only been with Liberty for a couple of months but I don't foresee any problem with it. The way I was instructed by the person we had consulted with before we made anything is that, it's pretty much all controlled by HUD and it's not like it was when it started out 10, 12 years ago. It's all kinds of rules and regulations on it. And if we have any problem, we go right to the Federal Housing Department and make our complaint there. I had no problems with Liberty at all and I'd recommend them to a friend.

My loan officer from Liberty Home Equity did a fine job. He was courteous and professional and was able to fit my needs into everything that was going on. I felt that Liberty discussed all my options with me and I was completely satisfied. Any questions I had, they explained to me. Everything went pretty smooth and just like they said it would.

I had some debt and I wasn't able to get other products other than reverse mortgage. My daughter went online for me looking for debt solutions. She looked up a few and thought that Liberty Home Equity Solutions was fine. They were just about the best thing I have ever worked with. They were right in line with everything and answered all questions. They gave me more than what I needed as far as information went and they were all very patient. They told me anything I didn't ask for and became more aware of. In my situation, they really had everything that I could look for in anybody that I would go to in the time of help, and they were there for me. I really like them a lot and would refer them to others.

We had an enjoyable experience with Liberty. This is my second reverse mortgage and Liberty's rates on the loan were much more advantageous to us versus a couple of the other ones. Also, it was very easy to deal with Reggie, the rep from Liberty who we spoke with. He answered all our questions. We called and emailed back-and-forth. I had to scan some documents to my computer and email them to him. And everything went smoothly. He wasn't a pushy person and not the average salesman. He pretty much laid everything out on the table and gave us the option to go forward or not. And it was pretty straightforward.

Liberty Home Equity Solutions tried to make the experience well for me as much as they could and I've received nice guidance from them. But I owed my ex-wife some money out of it and she and her lawyer were bugging me. I was trying to hurry but I wasn’t hurrying fast enough so I had to pay a penalty. It was a little bit slow with Liberty. They kept adding stuff to it every time I thought it was over with. But finally, I got it over with.

Reverse mortgage best fits our needs and our experience with Liberty was very good. It has helped us with our bills. Also, our loan officer was fine. We didn't have any problems with them and I would recommend them.

We're in our 70s and reverse mortgage is the best way to get out of a mortgage payment. The guy who was helping us with our reverse mortgage put me through to Liberty Home Equity Solutions. The process went very smoothly. Their loan officer was helpful and was able to answer my questions. However, since that time, we have been getting mails about every other day from Liberty wanting me to borrow $201,000 and I'd like to see that stop.

I liked the way the Liberty representative who came to our house did business. I also liked the information that we were given and the monetary amounts that came out better for us. And so I chose to get a reverse mortgage through them. Liberty's loan officer, Marty, was extremely knowledgeable. He answered all our questions and was on call. We could call, text or email him and he answered us very quickly. Moreover, he got us a better deal.

We are retired and facing dwindling income... so the advantages of a reverse mortgage were very appealing... allowing us to remain in our home, with less financial stress. Our experience with the Liberty Home Equity Solutions team has been very positive. Most importantly our loan counselor (for the Pennsylvania area) explained everything slowly and in detail. He was always available and kept us updated during the entire process. He never let more than 2 days go by, without calling us to keep us updated on the status and reassure us that things were progressing. Within three months we had our home equity loan, with a closing arranged right in our house! We are totally satisfied with our entire experience with Liberty Home Equity and would highly recommend them!

Linda from Liberty Equity was wonderful. When I looked for reverse mortgage names and picked Liberty out of there, she then called me back the next day and we got started. She got everything done when needed and kept in touch with me through the process. During our one-on-one, I wasn’t just another person looking for a loan. She was very personable and professional. The guidance that she gave me was great.

When you’re older, it's a big step to borrow any kind of money. We had to become totally unencumbered. I had gone to a financial program at church. So we figured once we got squared away, I would approach Social Security and ask them to no longer take that because I don’t believe that we are going to have a tax burden once we’re totally just on Social Security, which will be 2016 taxes. When Paul retired last May, he paid off the mortgage when he got his profit sharing and 401K. Reverse Mortgage was the option for us because there was no payment involved. We didn’t want to remortgage and have a payment because now we’re both living on just Social Security.

I went online looking at and comparing different companies that were offering reverse mortgages. I read a bad review wherein somebody that had used one of the big companies, after wasting 90 days trying to get their loan done, pulled their loan app, went to Liberty and had it done in 30 days. That's what prompted me to call. Also, a friend of mine ended up doing a reverse mortgage. She used a broker but the loan ended up with Liberty. I had been thinking about doing a reverse mortgage for several years and was just apprehensive. But once I talked to Cindy, the loan officer, I was comfortable and ready to do it. She answered every question I had and she did right on cue anything she said she was gonna do. It was an extremely positive experience with Liberty.

This was the second time that we worked with Liberty Home Equity Solutions and we didn't have any problems. We were revising a reverse mortgage and that was best suited to what we needed. My loan officer did a good job and I talked with him so much on the phone. He also had other people that backed him up when he wasn't there or when there was a question that he didn't have the answer for, so I felt comfortable. When we got finished, we could trust Liberty and we're happy that we did it.

We're both retired and we wanted to save the monthly outflow so we chose a reverse mortgage with Liberty Home Equity Solutions, Inc. We dealt with Eric and Peggy. Both of them were excellent. My wife talked mostly with Peggy while I talked mostly with Eric. They answered every question we had, which was limited because information was covered good from the get go. They were also very personable. Eric even called a couple of days ago again to see how things were going. It's sad that more people don't know about the reverse mortgage for purchase. It's a slick program and everybody we've talked to about it and explained said, "Whoa! That sounds too good to be true." I said, "Well, we got it. So, it is true." It has been wonderful.

The people at Liberty Home have been very cordial and helpful. I liked their rep who came to the house. He was very good. On the other hand, I thought that maybe Liberty would disperse the money a little faster than five days, but it takes about seven days. Once I get used to that, I'll be okay.

If we won the lottery, we'd be able to pull our mortgage back in a year if we wanted to. But Liberty Home Equity Solutions gave us options and that's why we did it. We checked with some reverse mortgage providers and one of our problems was my husband is blind and deaf so we needed to have somebody come to the house to talk to him face to face. The guy from Omaha was the one who came, sat at our kitchen table, and discussed things with us twice. He came a couple of times so it benefited my husband. My husband did not want to leave where we live and did not want to do it. We live in a small lake and we've been there for 40 years, and he's 80 so he wanted to stay. I was ready to sell up and move up north but he wouldn't because we have a lake up there, too. But after having a couple of conversations with Liberty, he said, "It looks like we can get out of it if we wanted to."

I liked talking to Judy, the loan officer that I started out with at Liberty Home Equity Solutions. She was a pretty good talker and was friendly. Liberty also provided me good guidance and I had a commendable experience with them. They were very helpful and informative so I didn't have any problems. However, the problem was with Ocwen. I got a letter from them saying that the loan services were changed, but the loan number is not even the same so I didn't understand that. I then tried to get a hold of somebody at Ocwen Loan Services.

My loan officer at Liberty was fine. The process was not the easiest thing in the world to understand but he did a fine job trying to explain it all to me. He was there when I needed questions answered. It wasn't a bad experience but it was an experience that I would have preferred not to have done. I had some issues with the hospital bills with my sons and I needed to take care of them. Those were surprise stuffs and going with Liberty was the best way to go about it. There was more paperwork in a reverse mortgage than there was on a mortgage. The procedure also took a whole lot longer than I thought because my situation was a little messed up to begin with. But, we got through it and gave a shot with whatever the situation was.

My experience with Liberty Home Equity Solutions was really great. My daughter-in-law and her mother and Gary, her husband, had gone with Liberty and Daniel went down there. He was the one that came out and talked to me when I was thinking about doing it. I had my son and my daughter with me so that they could ask questions if I forgot to ask something. He was patient and was here two hours with us.

Liberty is the best place I've ever seen in my life. They are wonderful, and that's because of Christine. She's the best in the way she interacted with us and being very patient. We did a reverse mortgage and at the end, they told us we couldn't do it because of my husband. Christine said that it was too early for me then. By the time I was starting to make 62, we called each other and that's how we all got started. She made me understand everything. She's still going through things with me and helping me out a little bit with a lot of things. I'm glad that we did our reverse mortgage through Liberty because we always have money put up. It's beautiful.

I'm 82 years old and I have a lot of equity in my home. I'm not sure if my heirs are interested that much in my home so I figured I would go into a reverse mortgage. I plan to stay in the house. Then, I have a second home. Liberty Home Equity Solutions is a little behind times in terms of using technology. They needed to get into the 21st century. They asked all kinds of stupid requests to justify my loan, which I assume was a government requirement. It was pretty annoying. But, it got done. My loan officer named Anthony was very good and informative. He answered all my questions and attended to my needs. Also, the guidance I received from Liberty was good and educational.

My wife looked Liberty up on the website and said that they were at a good rating. So, we went with them, and our experience with them was okay. The process took a long time but that’s normal, and everything seemed to work out all right. Also, their lady rep was really good at informing us of what was going on. However, their general fees were more expensive than some of the others, and some places didn’t charge some of the fees they did. They said the appraisal was $400, but it ended up being $550. We paid the appraisal and then they billed us again for the appraisal, but we finally got it back. There was also another charge that we weren't supposed to get, but they ended up giving that back to us, too in a reasonable amount of time.

I needed to be able to not be paying a mortgage, and a reverse mortgage was best for what I needed. A reverse mortgage doesn't always make sense up front when you're first learning about it, and the Liberty loan officer explained everything and answered all my questions. He came out to me to fill out all the paperwork. I did not have to go to his office. He was really nice to work with and I appreciated that he took plenty of time to explain things to me. There was a couple of times that I didn't have some of the right stuff that I had to send in, but I could just fax it to them or scan it so that worked out real well. I would recommend them.

The loan officer was courteous and answered all of my questions, but the communication about the closing cost wasn't very thorough. A lot of it was because I misunderstood what they were saying. I'm not a financial person, so sometimes things are lost in the translation. But when I got the documents, it was all very clear. Maybe it was just that I read better than I hear. Everybody that I dealt with was very thorough and professional.

A person at church that I trusted gave me Phil's name at Liberty Home Equity and I got a reverse mortgage from them because of Phil. He helped me through the process and I got some money here last week. I'm just getting ready to pay off the pickup. The lady loan officer was real nice and very thorough in a meeting I had with her. I miscalculated on what I owed and had to ask her to send me some more papers to increase the amount that I borrowed and everything has turned out all right. It was fine overall with Liberty.

I own my house free and clear. I'm getting old and don't have any family to leave it to and figured I'm sitting on a cash box. My initial contact with Liberty Home Equity Solutions was really good. Also, I didn't want to apply to too many companies because each inquiry drops the credit score 41 points so I was limited to one. And after I talked to Liberty, I called my friend who was with them, too. The loan officers were really proficient and excellent. I wrote to their supervisors and complimented them. I received good guidance from them, too. But I had one negative at the end which was the closing notary that they sent. It was really bad, though it was a third party and wasn't part of the company.

I decided to get a reverse mortgage because it fits my needs from the payment. I had my mom in my house and other people helped. And when they left, everything changed. My mom passed away. She got me this house like she was living in it. So, it's a special thing and I needed to keep it rather than move. I went with Liberty Home Equity and have done two reverse mortgages with them at the same time of the year. The first one was a little hard. Laura, the loan officer was distanced and was just busy during that time. But she came out here for the first information, then we work through the process and then she came out with the notary. I liked that. In contrast, Jim, the loan officer during my second reverse mortgage, didn't do that. But he must have done differently because he knew that I had gone through it once. But he was okay. He even sent me a thank you card, which was very nice of him.

I chose a reverse mortgage mainly because it was a legal deal. This was my last resort. My wife and I are over 70 and we figured what difference did it make. I was gonna refinance and I originally had went through people I'd finance before to get a refinance. But I'd had to file bankruptcy about three years ago and I basically didn't qualify for FHA. It was a personal service in a sense from the local agent named Gary that I got, which set me up with Liberty. The agent came to the house and we sat down and talked over stuff rather than on the telephone or over the internet. However, Liberty cost me a little more money.

After I expressed interest through AAG, Liberty contacted me. I assumed that they were a part of a bank holding company that was owned by AAG. I didn't have a preference as to who handles the reverse mortgage, but I had a lot of questions about it. They answered my questions and sent me literature and I read it over. I was a broker/owner for 30 years. So I was familiar with the mortgage instruments in general and it was natural for me just to ask questions. I knew which questions to ask and they did a good job with providing me answers. The loan closer sucked but the originator did a great job for us. I'd recommend Liberty.

My brother had a reverse mortgage and said it alleviates a lot of worry. So we thought we'll give it a shot. My wife called someone with Liberty and he was honest. He explained things and was to the point. We were happy with the way he pulled it off. Everything was good with the loan officers too. They were patient and good at explaining. If we didn't understand, all we had to do was say so and they would go to great depths to explain it. However, getting the mortgage was a little slow and altogether, took almost a year. But that wasn't their fault because when we needed them they were busy and when they needed us we were busy as well. If anybody ever ask me, I will recommend them.

We thought a reverse mortgage would work better for us. We just closed and so far, so good. Angie and Peggy did a fabulous job. We would recommend Liberty Home Equity. It's nice knowing that we don't have a house payment now.

I've been battling cancer for 10 years and I've got medical bills. We have everything we need, but it doesn't pay anything substantial on all these medical bills. Our income is not big and mortgage was $500 a month. So to get rid of that, we decided to go with a reverse mortgage. Liberty Home was so helpful and did everything to get us the reverse mortgage. The rep we were assigned to, Anthony, was wonderful. The people they turned us over to in Michigan were also great.

I was looking around at reverse mortgages and talked to about three of them. One of them didn't really seem to think much of the whole idea. So, I left them out. I came across Liberty and one other outfit. Liberty is in the Sacramento area. I could get down there if I needed to, where the others were way out of reach. The Liberty loan officers were good. They seem to know what they were talking about. They answered my questions and did the paperwork. Everything went seamless even when I never saw any of them there because we were over the phone. At this point, things seem to be good. Going with them achieved the primary things that I wanted to do. I got rid of the house payments.

Money was our deciding factor to avail of Liberty Home Equity Solutions' reverse mortgage program. Murphy was our loan officer and he was very nice and informative. He came with a partner and after that, another woman came out who was from the funding company. We were there with her for about three hours.

We've been thinking of calling Liberty for a couple of years, and when we finally called, our initial representative was Liz. She was very nice and she really didn't pressure me. When we took a little bit long, she called and checked with us. After passing all the initial stages, we changed to Peggy because that's another step, and she was equally as friendly as Liz. We live in a 200-year-old house in an extremely rural community and we had trouble with the person that comes to give us a value of the house. It was somebody that they hired to give us an impartial value on the house, so we knew how much we could do it, and she was extremely horrible. When we had to have her come back to inspect, she was on vacation. And nobody else could do it. So, we had to wait for like five or six weeks for her to get back from her vacation.

Barbara was honest and forthright. I checked with a couple other reps and both of them were devious, while Barbara answered the questions that I had and made everything simple and straight to the point. Liberty was supposed to follow up with some paperwork but I didn't get the one on final closing cost. Other than that, I'd recommend Liberty easily.

I needed the money and a reverse mortgage is the only way I figured I could get it. Liberty was the first one I called. Their loan officers were quite helpful, courteous and seemed to know what they were doing. They discussed the options for me quite well. We managed to get through it and the process took three months. Their fee is separate, but reverse mortgages aren't what they're cracked up to be because we're only getting 60% of the equity of our house. Other than that, everything worked out okay for me.

I chose a reverse mortgage because I didn't want to make payments. I'm retired and on social security, so that's great for me. I went with Liberty Home Equity for my reverse mortgage because I thought they were related to my original loan company that had told me a long time ago to call them if I was interested in that type of loan. The Liberty loan officers were excellent, flawless, and perfectly informative.

We got online and finally decided on a reverse mortgage. I did some looking at the Better Business Bureau and Liberty is in the top 10. And I was very pleased with the person that I contacted. They began sending emails and stuff to read. And then, they sent us a sample contract about the middle of November. We spent over two hours on the phone, going over page-by-page of about 120 pages of documents. They made it clear that they would sell the contract to someone, probably OCWEN. We were working with Liberty the whole time and we worked primarily with two people, and this was all by phone. We trusted them.

I wanted to get out of a house payment because I refinanced and then they made more payments on me. The house wouldn’t have been paid for until 2035. I’m getting older and don’t know how much longer I’m gonna work so I got a reverse mortgage and Carol, the loan officer from Liberty, was awesome. She was nice and answered my questions and everything I needed. I really appreciate her. I also received good guidance though I had to go through the counseling on the phone. Since I did the reverse mortgage, I just had to pay the insurance and taxes and didn't have to make any payments on the house. That was a big thing off of my shoulders. Liberty treated me well. I’ve already recommended the company to somebody.

I was very happy with the way Greg explained the process to me. I'm very pleased with his efforts. He was very patient. He made me feel like he knew what he was talking about and I was the only one in. There's still a few things I don't understand but the part that I do understand is what counts. My house isn't whole value, and it isn't worth very much. I looked into the reverse mortgage, and didn't make an instant decision. This was not an emotional decision for me but under the circumstances it made good sense to do this. But I've never seen so much paperwork in my life. Just from the notary itself is so much paper work. Other than that, I'm a happy camper. I'm guessing that they get a lot of buyer's remorse on this, but not me.

Liberty Home Equity was easy to work with. The loan officers were helpful and if there were questions, they were very clear with it and laid out what I needed to provide and kept me updated. But the real benefit was the counseling session that explained the whole process in more detail. I’m certainly going to recommend Liberty. The process moved along steadily and the outcome that I wanted was only provided by the reverse mortgage.

I wanted a reverse mortgage and I went through the internet to search it out, and I found Liberty. They were wonderful and they mailed me stuff appropriately, and the deal was just fine. My only concern is it's a floating mortgage-- what it's gonna end up being. But Steve was very good and answered all my questions and explained everything.

I could only save 150 dollars a month, so I decided to start working to get a different mortgage. I thought I called AAP but it was Liberty. I called AAP afterwards and none of them could give me the money that Liberty was gonna give me. Overall I would tell others to go with Liberty. They're better than some of the known ones.

Laurie was very informative and we worked quite well together. She's very calming and was able to answer my questions. I had a good experience with Liberty Home Equity.

Overall, Liberty is great. I was looking online and it said, "Click here for information on reverse mortgages." I clicked on it, and I filled out my name and my phone number and then I went back to reading my email. About 15 seconds later my phone rang and it was that quick. When I dealt with the guy at Liberty, Eric, I asked him a question and it took us ten minutes on the phone before we were comfortable with our communication styles, which was not negative, that's just life. If I meet somebody and start talking to him and I start describing something, I don't know that he's getting what I'm describing until I get feedback. That's what we each did with each other. We just talked, and we established a bit of a rapport so that I can ask him a question or a quick question in email and say, "Well, no. I need to look more on this." It was absolutely great.

I qualified for a reverse mortgage. It initially started out that the competitors were gonna charge me $5,000. Then I got connected with Liberty Home Equity and they said that I would not have to pay that much because they had a different way of getting the loan money. Though they told me that it would still cost them $5,000, it would be shouldered to me and they would take it out over the loan term instead.

I was doing online research on reverse mortgages and Liberty just seemed right for the time. We're up in years and we had two cars with extremely high mileage. We do a lot of travelling. So, we decided to buy a new car and use some of the equity in our home that's not doing anything just sitting there. One thing that wasn't made clear initially was the counselling session took place two-thirds of the way through the process rather than telling us, "Do this first." So, that delayed things for maybe two weeks but we weren't in a hurry.

The gentleman from Liberty Home Equity Solutions that I spoke with was informative. I checked out four different companies but he explained more thoroughly than anyone else. It couldn’t have been any nicer and I wish he could keep walking me through everything else we sell in the house. On the whole, it was an absolutely wonderful experience and I have recommended Liberty.

I was looking at Liberty and one other company and had talked to both, but the best response that I got was from Liberty's agent, so I got a reverse mortgage with them since it has a no payment feature. Their loan officer was very thorough in her original presentation of the program. She was also punctual and kept me informed all the way through the process. We were able to communicate through email and everything just went smoothly. I’m a retired real estate broker- loan officer and I haven't been in the business for more than 10 years, so it surprised me how much the paper load grew and it was unbelievable how much paper I printed out and received.

I have no idea why I went with Liberty but it's okay. The fellow I worked with was very helpful and patient. And that was important for me because I didn't understand a lot of stuff and I wanted to always clarify. But I was satisfied with Liberty. The only thing that I was disappointed in is that I didn't know who the company was that would be taking over the paperwork after they are through. It would have been nice if they would have told me who was gonna be taking over my loan because I was under the impression that HUD would.

I found Liberty on the internet and I ended up getting a response from Andy. It worked out fine and that was good. However, it came through not quite as quickly as we thought. Other than that, we're all set.

My son told me about Liberty. I wanted to fix my house up and I didn't have any money. My wife had just died. She had this big check amount with her Social Security. So, when she left, I needed some help with upgrading the house. Mr. **, the loan officer, was helpful. A lot of things kept getting tangled, problems with taxes. It took a while but once it got straightened out, it was okay.

It was good with the Liberty loan officer. The only problem I had with them is from the beginning, they said it'll take six to eight weeks and everything will be good to go. And it took four months. If it's gonna take four months, tell me and I don't have a problem with that. But if you tell me its gonna be six to eight weeks, I expect that.

The appeal of having large cash and line of credit made me get a reverse mortgage. My primary concern was long term in case of severe illness and the ability to use it or not as the needs develop and not have to pay anything for it. The loan officers were very helpful. I had a fantastic experience with Liberty.

Liberty gave me a better deal. We talked about a lot of different refinancing and home equity loans, but a reverse mortgage was what we decided we were going to do. Their loan officer, Thomas, was wonderful and really nice. I'd call him anytime I have a question and if he didn't answer the phone, then he would call me back as soon as he's available. We only pay the insurance and taxes. It's given me a little more money from month to month. On the first month, we didn't have to make house payment so we put the money in our savings account. My experience with Liberty was wonderful. However, my experience with their mother company, Ocwen, is awful.

My wife is ill, therefore I had to stop working on my part-time job. A reverse mortgage gave me exactly what I needed at that time. It gave me the opportunity to pay off all of my bills and to do some home things to make it more comfortable for her. The first individual that I spoke with was Carlos and he was very understanding, very thorough in his explanations and followed through on everything that he said right on time. If he said he was going to send me something, I got it almost immediately. So the process itself went wonderfully well.

I wanted to have a backup. I got in touch with Liberty and the rep I talked to was terrific. He explained everything very thoroughly, it was easy to understand and he followed me through the process. On the other hand, the process was longer than expected. They kept coming back with little things that I had to do and I had to provide proof of certain things. In spite of that, I wasn't annoyed by it and I figured after a while that it's going to take a while.

When my wife and I got married years ago, we had two kids. I blink my eyes and we had five kids, and my wife had to take off work. I got in financial trouble so I looked into getting a reverse mortgage and went with Liberty Home Equity Solutions. When the maturity date was getting close, Ocwen was sending me letters and they were frightening me. Greg and James took care of me and assured me, "Hey, that's just procedural work for them. We're in charge now. We got everything under control." Both of them worked tooth and nail all the way to the end.

Liberty's rep Linda came to the house and explained everything very thoroughly. She was excellent. And then it took a long time for everything to start progressing. Then there's another lady when it came towards the end and she was also nice and proper. There's also another lady that came out and gave the estimate on the house. She had just gotten over Pneumonia and she was really sweet to talk to. Everybody was very professional and clean-cut.

At this point in our life, a reverse mortgage was the only option. I went with Liberty and I had very informative and helpful interactions with their people. They were easy to get a hold of, too. There was a lag for a while that we had to make a couple of phone calls in between the paperwork all being done and the appraiser. And this time of the year, winter, is also not the easiest time for us to get an appraiser on the house.

My husband and I were talking about getting a reverse mortgage and one of Liberty's advertisements online caught my attention. We checked them out and Anthony was the one I spoke with who did a good job. We called and emailed each other. Everything went very well after we had filled out all the papers and Anthony had kept me up to date on everything since it was an East Coast, West Coast transaction. I'd report back to him too. After we signed everything, I got turned over to Steve there in the office and we hit it off. I have Steve's email address for business reasons but I send him some goofy emails too. He emailed me back and thanked me. At one point when we were discussing my business, Steve told me that when he comes to work the first thing he does is go through his emails. If he sees one from me, he opens it because he loves my funny emails.

I had an equity line of credit on this house and decided I didn't feel like to keep on paying it that high. My house was appraised at $809,000. I had a $30,000 or $40,000 line of equity, and every month, they want me to pay this and that, and I finally got tired of it. I started researching and went with Liberty Home because they were willing to pay all the side costs and the closing costs. However, I didn't know at the time that it was that complicated. A rep drove over a couple of times and he was very excellent, but I had to go through a lot of stuff. I sat and signed a bunch of papers.

I got a 2016 HECM from Liberty Home Equity Solutions aka Ocwen. There are multiple companies and HUD involved. In 2016, my home was insured and county property tax appraised for $230,000. Now it is 2017 insured and county taxed appraised at $250,000, with a premium new roof, premium new Energy Star windows, new Energy Star premium glass doors, new Energy Star premium French doors, and much, much more. $60,000 more money has been put into my home. I am never leaving. I am here for at least 40 more years. In no time, this great home with five different terrific flower and shrub gardens in an extra big backyard will be worth more than $300,000. The outstanding landscaping alone cost $15,000 plus.

A reverse mortgage seemed like the better thing to do for me and, for this, I went with Liberty Home Equity Solutions. The loan officers were good. Everyone was courteous, helpful, and responsive. I received good guidance in making my decisions.

I got a better deal from them than anybody else was offering, which is why I went with them. The loan officer did a good job. Better than Liberty itself. He made more promises than they could keep. They promised me a rate that they couldn't give me because the processing was too slow and the interest rates started going up. He got turned down and he didn't like it either. He said, "Here's the rate you got. Sign here and it's locked in." It turned out it was so slow it wasn't locked in. So that's where the disagreement come in. I was satisfied with some parts of it but I'm dissatisfied with the slowness of it. But they did end up pretty close to the original. If I had to do it again, I'd probably still go back to them because of what they tried to do, they just got turned down by the head honcho.

I didn't want to be put in the position of having to pay something back, at least not while I'm alive, so I went for a reverse mortgage. I chose Liberty Home Equity for the added terms. Their loan officer was professional, pleasant to deal with, and answered all my questions. I was told all the options, what it entailed, and what was gonna happen afterward and I was really informed. The process was a little bit easy and it was a good and pleasant experience overall.

My sister had done a reverse mortgage with Liberty so when I was looking to find out about reverse mortgages, I called them. The loan rep, Jenna, was quite pleasant. She understood every question I asked and we got along really well. They answered all my questions and made sure that I understood everything. They treated me with respect. I had talked to some other people that sounded like they were trying to sell me a used car, but Jenna was so much better. She knew some of the questions before I even asked them and it made the process so much easier. She did not let me panic over anything.

When I was looking for a reverse mortgage, I found Liberty and thought that they were the best route to do. We then had the closing in January and I'm surprised to see that they sold the mortgage already, but I didn't know they were gonna do that. It was not discussed with me at all. But it's okay since I've got the information. One thing I didn't realize was that when they had the closing, the title company was gonna pay the taxes and the homeowners insurance. I want to pay my own taxes and don't want some other name up there on my tax record. And it's the same way with the homeowners insurance because I was really thinking about shopping around to see if I could do better. And it's fine if it's just a one-time thing.

I wanted to help my daughter go into business and didn't want to get a mortgage that we would have to pay back right away. The reverse mortgage seemed to be the best thing so we decided to get it. I let her choose what to get and she chose Liberty. The loan officer we worked with was very nice. He called regularly to see how we were doing. We received good guidance from them and they made it as easy as possible for us. We had no problems at all and everything is fine.

We're older and the reverse mortgage was best situated for our situation. Liberty's loan officer helped us so much because he was very knowledgeable and answered all the questions that we had.

I’m getting pretty long in the tooth and I wanted to make sure if I went that my wife would have a place to live. I decided to get a reverse mortgage and Liberty happened to be the one I got a hold of. Their interest rates were a little high but everything is. One loan officer I had was a very nice guy but he went to work for another company so I was left in limbo but they took care of me. The first guy explained things pretty well to me but the other guy was a fill-in. It was a mixed-up deal and it's nobody's fault that this would happen.

I contacted about three reverse mortgage providers and Liberty Home Equity Solutions is the one that called me back. Their loan officer was very cordial. Both she and the gentleman that I had to do the counseling with were nice. They explained everything to me and answered my questions. Their rates were outrageous but what am I gonna do? Neither one of my children showed an interest in taking the house so when I die, they can sell it. So the interest rate is not a big deal to me.

We don't have enough to pay off all of the bills that I wanted to pay off, but by not having a payment right now through a reverse mortgage, I can go ahead and concentrate on getting the other bills taken care of. And then I personally will give payment on the house. I would like to leave the house to my children, but at the same time, we weren't in a really good position as far as too much credit card debt is concerned and a few other things here.

I had a possibility of using a home equity loan. I had that for 10 years for emergencies although I never used it. My house is all cash sitting there, so I decided that I might as well take some money out it rather than spending my savings. I found Liberty Home Equity Solutions on the internet and it popped up under reverse mortgages. Since, their agent was nearby, I went with them. But it was a fairly complicated process, which was unavoidable since that's the way the national laws are. That dissuades a lot of people from getting into it, though. It's relatively straightforward but there's so much stuff to look through. Having set up the equity loan before, you go through a whole bunch of stuff such as the appraisals. Also, there are so many rules and regulations from the HUD. The guidance from Liberty was very good, but it would be nice if the process was simpler. Although I still recommended Liberty Home Equity Solutions to my friends.

My realtor friend suggested I get a reverse mortgage so he went to the bank with me and I had a couple of choices but I chose Liberty as they sounded more friendly. I had a consultation and then we went through the one who appraised my house. It took about an hour and a half to sign all the paperwork but we got through that. I talked with two different people, one was Jim and the other one was James, and I give them a call if I had any questions. Their guidance has been fine and they were very professional. I looked into a reverse mortgage on my house that I lived in for 40 years since it pays my house insurance and my property taxes.

We like the ability to use our house again to do whatever we needed or to have the extra money so we got a reverse mortgage. I had gone to different websites, but Liberty was the first one I called. The different individuals we went through all knew what they were talking about, but I liked Greg better. He sounded more mature and gave the impression he's been in the business for a long time. Our second contact, Katie, was very helpful too and kept us up to date on everything. Our experience with Liberty was something that was useful to us, although it may not work for everybody. There were some hiccups along the line, but all in all, it worked out well for us and we were very happy with the outcome.

Jim, the guy I initially worked with at Liberty, was absolutely wonderful. I could not have asked for anyone to be any better. However, Felicia, the other rep, had attitude problems. I'm 77 years old so sometimes things are not exactly clear to me. And if I called and asked her, I got, "I told you," which I did not like. If she said "If we previously discussed" I would have been fine. It's not leaving a good impression on Liberty because she's the one you deal with the most. That's when I started dealing back with Jim and I had absolutely no problems. He is an asset to the company.

I had a wonderful experience with Liberty. I got a reverse mortgage, which was an interesting alternative over other mortgage products. Liberty offered great guidance and their loan reps have been pleasant. They explained everything thoroughly and the rep, Gary, answered any questions that I had.

I specifically chose reverse mortgage because of my age and I know that the economy in Colorado is booming. So I realized that my taxes would wind up increasing and I'm retired. I worked with two people. Katherine came to visit me and we talked. Both were very trustworthy, made me feel comfortable, and worked with me on whatever I needed. They did everything they could to accommodate me even by having someone come with the paperwork to where I was staying, so I can sign it and be timely with my reverse mortgage. I had an excellent experience with Liberty Home Equity Solutions.

The lady rep that I talked to at Liberty was great. She was really friendly, explained things well and I liked her. I've had a good experience with them. I recommend them.

A relative of ours had been through the reverse mortgage process and gave us the information about Liberty, so I called Liberty. All of our funds are tied up in our home and we could have gotten a home equity loan but we really didn't wanna have to pay it back now, we wanted to wait until we sold the house. And a reverse mortgage was a perfect solution to give us additional income every month. We had gotten a quote from Jim in California and based on that quote we decided to go ahead. So we did an application, he sent us everything and we filled it out and sent it back. Then we were scheduled for an appraisal.

I was thinking of selling my home and buying something else and that would've worked well for me and what I had hoped to be able to do. Unfortunately, that fell through because the taxes were absolutely outrageous at the place I was looking at. So I decided I would just do a reverse mortgage on my own home and the main reason I've done that is because I'm a recent widow. I don't have a very big income and my husband's life insurance policy wasn't all that large, so I need to have some kind of security.

I was after security, that I could stay where I could stay and it wouldn't run out even if I did get cash out. I felt that with a reverse I could at least stay in my home and I wouldn't have to go. I've had a very good experience with Liberty and I would attribute it all the way to the guy I spoke to whenever I had a question. It was because of his thoroughness and persistence. He did an excellent job of explaining what the reverse mortgage was all about and he was extremely wonderful to deal with.

I own a house free and clear and there's no sense in me just passing all of that along so I decided to do a reverse mortgage. Gary from Liberty Home Equity called me and I said I was interested in talking about it so he came and visited me. At the time, I told him I'd call him when I'm ready. I wanted to be 76 when I do it. I had numerous calls from other people for almost a year but I came back to Gary. We filled out all the paperwork and I got all the stuff he asked for. It took about two months to get it done. I got everything turned in and got the appraisal on the house. We accomplished what I wanted to accomplish. I'd recommend Liberty Home Equity.

I compared advantages and disadvantages and decided that a reverse mortgage seemed to be the most practical for me to get. I queried five different providers and Liberty seemed to be the best. However, I almost reached the conclusion that I chose the wrong group because Liberty was not very interested in furthering my business. For example, the FHA appraisal mark is in shambles right now, and yet the cost of the appraisal goes up and up. Knowing this, they neglected to send an appraiser and he appraisal cost ended up over $700 when it started out at $250.

Liberty loan officers are first class. I had a conference call with my son who's my financial adviser and the Liberty representative, and we initiated proceedings there for my reverse mortgage. It's one of the best financial decisions I've ever made. In fact we recently refinance the reverse mortgage for a better situation. I was pleased with the way Liberty conducted the contract. They're a very good company.

A lot of the other lenders didn't answer me back but Liberty did. And Chris, the guy who did answer back, was really nice. The next guy I had was Ian and he explained everything to me. He told me what to expect and got the ball rolling. He held my hand all the way through the process. Overall, Liberty is good.

My loan officer, Thomas, was very helpful and very friendly. Anytime I needed something, he made sure he was there. I would recommend Liberty Home to anybody.

I went online to investigate reverse mortgages, and James, one of the representatives from Liberty, contacted me. He came out to my house to explain everything about the process and then we proceeded from there. He was very candid with me and said it would take a few months, which it did, and I understood that. Though the process could have been done a little quicker, I understand all the reports and the people that were involved, plus the fact that the weather had a hand in the situation because the appraiser couldn’t get out that fast.

I'm 74 years old, I don't have enough income at the moment, and a reverse mortgage seemed like a good idea. I'm not particularly money-conscious, so if I could arrange to have a steady income, that would be comfortable, and that was what I was looking for. A couple of years earlier, I had looked into and spoke to another provider. I didn't find that provider as user-friendly and decided at that time, not to go ahead with it.

Liberty paid the closing cost so I went with them. Their loan officers were efficient and anticipated the questions I would have which was very little because they really know their stuff. They ask the right questions so that they zeroed in on exactly what we were looking for and helped me determine if it was doable with the way that we were doing it so we were very pleased. Having gone through loan applications recently, it seemed like we had to push to get any information. But Liberty worked with me every step of the way and their communication was the real highlight of it all. They were very good at anticipating what they and I needed, and it made the process very smooth. They sent emails every step along the way and let me know what was going on. We didn't have to chase anything. Every aspect of the loan with Liberty was perfectly done.

All the companies that I looked at said the same thing, but it was Liberty Home that first called me back so I went with them. I called them a couple of days ago because I had some questions to ask, but the young lady said she doesn't have all the financial information so she couldn't answer and told me to call back in two weeks. I'll give it time since this is my first month and I don't know how the whole enchilada works.

We applied for a reverse mortgage for my mother's house with Liberty and they took care of her really well so I'm quite happy with it. The application took a while because they had to look over everything and kept wanting more information. But it wasn't their fault and they did a great job. They have top-notch employees who do things in a timely manner. You don't have to ask questions, they have it all laid out and everything is broken down to you as you go so you can understand what is going on. Also, the person we were dealing with named Kelly was very nice, knowledgeable and helped us a great deal. We had a great experience with them.

Liberty got back to me faster than other companies I've considered but the process I've gone through was slow. I can't blame them for that because it was some time right before Christmas so it went into two holiday weekends. They handled that Monday and that was the closing company hadn’t paid my taxes by the 1st of the month. They called the people that closed it, the lawyer’s office, and that afternoon they got back to me saying they had contacted the third party and the check was in the mail to the city. Overall, it was a good experience.

I had a bad mortgage with Credit Union so I was trying to get some money and the guy at Liberty said that I'd be able to get money anytime I wanted it. When I talked to who I first talked to, I told them what kind of shape I was in. Up to then, I wasn't getting the monthly check for $700 that I wanted. I thought I was going to get the money faster than when it was released. It turns out, I wouldn't get anything until December this year and he didn't say anything about that. I have to wait a year for that. The loan officer said there was nothing I can do about it though it wasn't explained to me upfront. Also, they charged me a $175 for a counselor although the counselor didn't charge me anything. I called Liberty but I could get no answer from them. Things got worse with Liberty and it cost me $5,000. I'm no more safer now than I was before I started. It was a bad experience and I definitely wouldn't recommend Liberty to anybody.

We had a loan with Bank of America and we got screwed up really bad. We applied for a reduction in the loan. They told me that I had to be behind in my payments for a certain number of months and if I wasn't I could not get the loan reduction. Luckily, the girl that took care of us here in Denver and the gentleman out in California, both worked for Bank of America and knew about this stuff. They told us that they would lower our monthly cost on the loan, then they wanted us to pay a $100 more a month for 30 years which was basically a newer loan but we had to pay that $100 more a month and the interest is higher. All the way around it is stupid. So, we refused that. My wife and I decided that we'd try to see if we'd get a reverse mortgage. These two people were able to go through the whole thing and help us out getting the reverse mortgage.

I was looking for places to check into and Liberty was the one I saw on TV. I also checked with AAG but they didn't seem to offer the extra services that Liberty did. Interacting with their loan officer was great and their advice was helpful. I would recommend them.

I started with another company for a reverse mortgage, but I like the idea that Liberty Home has a representative locally, so I ended up switching and going with them. The process took longer than I had hoped, but that's not surprising. The main thing that held it up was the appraiser and that's just the sign of the times, so I didn't hold Liberty responsible for that. But everybody, especially my main contact there, was really good and very responsive. If I sent him a question or a comment, he responded almost immediately. He bent over backwards for me on some issues because it was a little bit confusing situation, and he really stepped up to the plate. I felt really good about the way he handled everything. I was very pleased.

I am 76 and my husband is 79. We recently had a house built six, seven months ago, paid cash for it and decided that maybe we regretted that decision because it didn’t leave us a lot of leeway as far as travel and besides that our kids don’t need the money. So we decided that maybe we would use the equity and do some things that we wanted to do.

I'm old and a reverse mortgage is the only thing I need right now. I looked at all the providers and Liberty was the second or third largest in the country and that's one I checked instead of the largest. I thought I could get better service out of them. I talked to Michael at first. He seemed like a nice guy and we got things rolling. I asked him how long it would take and he said it would be three or four weeks but I went through all kinds of problems to get an appraisal. Sometimes, I've had to inquire about something and sometimes that would take weeks before somebody can get back to me.

I went with a reverse mortgage for convenience. The person who answered the phone from Liberty Home Equity was so personable and very down-to-earth. His name is Randy and I could talk to him regarding anything, and he kept in touch very diligently. In fact, Randy called back yesterday to see how I was feeling since I had surgery. I felt like I had a friend and he was so concerned with my well-being in every situation. It was not just my illness but in money and making sure that I understood all the facts before I jumped into the water. He was really what I needed at that time. I was given excellent guidance.

We thought that a reverse mortgage might be the best way for us to go at the time. We only talked to two different providers and I liked the loan adviser from Liberty better than I did the other. I felt we had better communication. We hesitated at first before we decided to do that because we weren't sure of the procedure but the loan officer explained thoroughly, including the good and the bad, and we felt very comfortable with this. He mailed and emailed me a lot of information but also knew that I wouldn’t be able to rush through it because my husband was dealing with cancer and surgery. I told him it would take me time to get the required papers together and he was very patient and understanding which meant a lot to us because we didn’t want to feel rushed through it. He was excellent. I would certainly do business with Liberty again and would certainly recommend them to others that were thinking of doing the same thing.

We're at the right age for a reverse mortgage to be able to stay in our home and Liberty had a salesman who came out to the house. The loan officer was very helpful but the process was absurdly prolonged. There was one hurdle after another hurdle and it went on and on and on for a year and a half. It wasn't the loan officer's fault but the other people who were above him kept drawing up obstacle after obstacle and were saying they gotta have this and that. The most irritating one was at the very end when we were all done but all of a sudden they have to have a picture of our perfectly working swimming pool. It was in December and it cost me $500 to do that.

We had an article about reverse mortgages in a senior association AMAC that I looked at and they had some recommendations where Liberty was one. I wound up talking to three different companies and went with Liberty because I like the experience, the people I talked to seemed knowledgeable than some of the others, and they were offering lower fees on themselves. They started by asking the obvious questions of what I was looking for, what's my equity, do I have an existing mortgage, ages, and the basic eligibility type questions, and then they sent me a very big package of information about reverse mortgages. There were some initial forms I filled out to give more detailed information so they could give me an accurate quote. They went through the whole process step by step in a very logical and easy to understand way.

I would recommend Liberty Home Equity Solutions but with reservations since our reverse mortgage took longer than expected, but Karen worked diligently to do what needed to be done in a timely manner. She was very good and I appreciate her a lot. The problem was somebody on a desk somewhere didn't process paperwork in a timely manner, and if it had not been for Karen, who put an extraordinary effort, we probably wouldn't have gotten it completed on the timeline that was necessary for us.

My realtor provided me with the name Jim of Liberty and also had others if I was not happy with him. I started out with Liberty figuring that I would finish with them and we went step by step. Things like this drag out when one gets anxious but I'm dealing with refinancing my home basically, and so it was done in a reasonable amount of time. It wasn't great, but it was a fine experience and they did everything they said in a fairly timely manner. I would recommend them to someone.

I'm older and I don't want to have to pay out every month, so for convenience, I looked into a reverse mortgage. I went with Liberty, and my experience with them was fine. The person that I dealt with was very confident and nice. In fact, the people at Liberty were very professional and courteous.

My husband passed away a year ago, and with that, my income was cut in half. I still had over $100,000 mortgage on the house. And since I have no children, sisters or brothers, I figured why not have the house pay me instead of me paying for the house. I've made up my mind to do the reverse mortgage so when Liberty was recommended to me, I dealt with them directly. The rep that I talked to was so helpful and was always there for me when I had questions.

Getting a reverse mortgage seemed to make sense. I have all the equity in my home, and I decided I might as well make use of it. I liked Liberty's loan representative, Steve. He is a good guy and he is very personable. In fact, I chose Liberty because he seemed to know the most about reverse mortgages and he followed through on my questions. My experience with Liberty was fine. Everything went along as it was supposed to.

I had gone online to look into some reverse mortgages and then we received a call from Liberty. We had excellent communication and we were very satisfied. The requirement of a counseling through an outside agency was very important for us because we could actually ask questions and release some of the fear because we heard so much about reverse mortgages like they're gonna own the house and other different things. We were able to get answers that put us at ease for that.

I googled a bunch of places and Liberty Home Equity Solutions seemed to have what I was looking for. I talked with my loan officer and with some other people a few times and when I was ready to make a decision, my loan officer came to the house and filled out the papers with me. They then started trying to process it. When one aspect of my fraud insurance was all messed up for a year, the woman at Liberty was so patient and was so kind. The people at CEMA were impossible for me to figure out, but she took all the time that she needed to figure it out and get the right people at it. We conference called and it took forever but she kept at it. I will always be grateful to her. I am extremely satisfied with my experience with the company.

A reverse mortgage made sense for us after looking at everything. We should have never met with Liberty's rep but he's very expeditious. Also, there’s too much paperwork that at the final closing, there were 167 pages which no one that ever could read. In addition, we requested some money which should've taken two days to get it but it took us 2 weeks. We even requested an account number at the bank and they ended up mailing us a check. After we finally received the check, it still hadn’t cleared a week later. There was a problem with the second disbursement and they said that they didn’t have all the paperwork when closing even though we’d closed a month earlier.

My Liberty loan officer, David, was excellent and my experience with the company has been good so far. However, Liberty didn’t contact me that they sold the mortgage to someone else down in Florida. I got a mail from the company that stated they were the new owners of the mortgage. I hope everything’s the same with them as it was with Liberty.

Due to my situation, reverse mortgage was the most desirable. I did a lot of research, but I called and talked to White in the office. After talking to him, I got a lot of information, was really impressed with him and the guidance was very excellent. Liberty did a great job, was very informative, explained everything and there weren't a lot of pressure to take the product. They left it up to me to make up my mind, which I really appreciated. The people that I dealt with was very personable and realized my situation.

I went online, checked Liberty out in there and talked with Susan. And then, our financial advisor also had a reverse mortgage person that was doing a seminar that had a little talk on it and I went to visit with him. But I decided to go with Liberty instead because I felt more comfortable and it was a little cheaper. Their loan officer answered all my major questions and then the ones that I didn't think of. There's a lot of stuff to learn. So, it took a while to absorb it all. But she was patient and worked with me. So, it's enjoyable. The signing processes took long but it's like doing a loan. And the follow up was good. We made sure that the money coming in, and that there were no surprises with giving the check first and then the automatic deposit. Plus, if they wanted to change it, we can do that for a minimal sum. Working with Liberty relieved a lot of the worries that I was thinking about a reverse mortgage.

Liberty was fine and they did a good job. Their staff were very responsive, but there were always new things coming up at times that they needed and they hadn’t prepared us for in terms of information of various kinds. Some of that was around new construction. There were some wrinkles around new construction that they sort of stumbled around. Overall, the length of time was too long. It took us roughly 10 weeks to do it.

The first person I spoke to from Liberty was very good. She was assigned as my adviser. However, the people after her were not good. They kept giving me times when it would be finalized but it wasn’t. And I also had to resupply documents at least twice. We thought we’d provided everything and they kept asking for more. It just kept dragging on.

We had something similar to a reverse mortgage with Wells Fargo. We got a brochure from Liberty Home Equity Solutions in the mail and it's a really good company so we took a reverse mortgage with them. I talked with Steven and Risa a couple of times. They gave the right answers to our questions and they responded to emails. Steven was right in there and responded as requested. So far, it's been a very good experience.

I had some large bills to pay and some work to be done with the house. Liberty Home Equity Solutions was here on my doorstep so I took advantage of their reverse mortgage services. They gave me excellent guidance and they were very knowledgeable. There were a few bumps in the road but my experience with them went very well. I highly recommend them.

A reverse mortgage seemed like a good idea and Liberty Home Equity Solutions was the first one I talked to. My loan officer was wonderful and we had a lot of conversations back and forth. The people I worked with at Liberty were first class too and I was treated very well. They provided me required information. I had done some research on this on my own, to begin with, but they answered whatever questions I had and they sent materials. It definitely was a long drawn out process, but they were very clear to me on the next step to take each time. They were very patient and very helpful. I'm pleased and it was a great experience.

I'm retired and I didn't want to end up being broke. A reverse mortgage seemed to be the best thing for me at that time so I got the help of Liberty Home Equity Solutions. My decision was made up when I applied for the information. Since it's one of those things that almost seems too good to be true, I was skeptical through the whole thing even with people that had gone through the process telling me about it. The only thing was, all the way through the end and then the house inspection came, and my house failed. So, I asked how my house can fail when it originally had a VA loan on it, and their rep said that HUD is strict. And that was the first inkling that I had, that it was a HUD. So, their reps walked me through the whole process which was simple with their help.

Liberty Home Equity Solutions is a direct lender. Their salesperson was wonderful and their loan officer was informative. She answered all questions and I felt very comfortable with her. I received excellent guidance and I'm very satisfied. The company is a first class outfit. They made me feel like they had my welfare in mind and was not just trying to sell some products. It was well done all the way around.

I went online and Liberty had good reviews so I picked them. The loan officer that I dealt with was courteous. Liberty did the best they can as far as the two properties being set to taxing. The underwriter wanted one tax bill and not two. But they worked it out and took care of everything.

My first interaction with Liberty Home Equity loan officers was good. It's just that I underwent a long drawn out process. I got a vacant lot up where I live and the gal from Liberty Home wanted to know why I didn’t have insurance on it. They kept asking a lot of stuff like that. But the guidance which I received in making the reverse mortgage decision was good.

I did an inquiry online, got a response and Liberty offered the best deal. I had a couple of phone calls with the gentleman that I dealt with and then I invited him to the house to explain it more in detail. He came and I got the level of confidence when he showed me what was going through and I had enough detail. He was right down to show me the figures and potential figures for it and what I could expect, what the implications were and gave me time to consider it. And we went ahead with it. The process took longer than we expected, but that was because we had a solar unit on the house. We had to get the solar contract amended in order to go forward because the underwriters had an issue with the contract. We closed just before Christmas. Every time I had a question they got right back to me and I was very pleased with the response I got.

I got a reverse mortgage because I needed the money to fix my house. Liberty Home Equity Solutions gave a better quote than AAG did. James, their loan officer, was a great guy. He got as much information from me as he could. I'd call him, leave a message, and tell him I'm his favorite customer and to give me a call back, and he always does.

I was browsing on the internet and was interested in getting a reverse mortgage. I keyed in on that line and got connected with Liberty Home Equity Solutions. We had a second mortgage on our house and it's going to take about 10 years to get it paid off. My wife and I are nearing our mid-70s and I didn't need that payment over my head. I figured if something happened to one of us we will stay in our home. That's one reason I did a reverse mortgage, to help bolster my savings and get rid of that payment.

A lady friend of mine was looking into a reverse mortgage and she said that she had a good experience with the rep of Liberty Home. So I called them and the rep called me and he was so reassuring. And then he turned me over to a girl named Peggy. She was further in the process. She was also easy to talk to and get in touch with. She also returned calls promptly. It was always a very smooth working relationship. And everybody I talked to from Liberty built so much confidence in me. I had no worries, ever. I’m completely satisfied and I'd recommend Liberty.

Liberty was quick to respond, clear to explain terms and procedure, and competitive. I think we completed the entire process in about one month. They were helpful and clear but never pushy. I looked at the other companies and choose Liberty. I recommend them.

I liked the person that I was talking to - he was very clear. They offered me what I thought is a good plan.

My husband and I are both in the retirement age, but we still had a balance left on our home and it was difficult to make the mortgage payment for the next three or four years. The reverse mortgage paid it off and allowed us to continue living in our home, which we love. The loan officers at Liberty were terrific. They were friendly and knowledgeable. We always got a quick response if we had a question and they were always available. We were very pleased with the service that we received from them.

I have my reverse mortgage with Liberty. Carol, the lady I worked with, was really nice and easy to work with. We had phone calls and e-mail about various questions I had or information she needed. She was always helpful and gave the information and didn't mind me bugging her about a lot of stuff.

I had a good experience with Liberty Home Equity Solutions. They were very good. Stephen would call and make sure that everything was okay. If something was going wrong, he'd make sure I know what was going on.

Getting a reverse mortgage was the best thing for me to do and I went with Liberty. I had very nice, friendly and professional interactions with their loan officer. The guidance I received was what I needed.

I liked the way Liberty handled me. Their rep answered all of my questions. Everything was fine.

I spoke with another company about a year ago and didn’t get a real good feel for it, so I left it alone. Then when I started the process of reverse mortgage again, I started out with Liberty and I felt comfortable with the guy that I had initial contact with. The guidance I received from them was very good, informative, and all my questions got answered. However, it took longer than I thought it was gonna take. We kept running into little snags, but eventually it got done. But I would still recommend them.

I needed a little cash and I had the house and I won't be leaving it to anybody so a reverse mortgage fits. I talked to another outfit but it was Liberty that kept getting back to me and giving me more information. Also, their representatives were good.

I considered selling the house but my daughter and granddaughter live with me. There's five of us and for us to move, it would've been difficult to find a house that we could all be together when I already had this one. Every time we did the pros and cons, we realized that this was not the way to go and that a reverse mortgage would make life a little easier. So I contacted several reverse mortgage companies and was not pleased with what I had been told. Liberty was one of the ones on my list, and I got Larry directly. He was fantastic and walked me through every step. He came to the house and it was a wonderful experience. I decided to go with Liberty because of him. He was the difference in whether I take this loan with the company or not. The guidance I was given was great. Larry guided me through every step and told me what to expect. And any question I had, immediately, he would call me back if he missed me.

We never considered a reverse mortgage until our financial advisor suggested this option as part of our total plan. He referred us to Liberty, and we are so glad he did. Our Liberty agent made this a simple process, and she held our hand all the way through, which we needed, as this was a new experience for us. Now we are so glad to be free of mortgage payments. Yeah!!!

Liberty Home Equity Solutions had a good standing and I liked the lady that I talked to so I went with them. She gave me excellent service. However, we had a tough time getting an approval for an FTA but they stayed with me and didn't waver.

I opted to go for a reverse mortgage because I figured independence. I’d own the place better. So I compared several providers and because it gave me control over everything I chose Liberty. The people were very nice to me. The lady that came out here so much took care of things and was really a sweet person. I had a great experience with them.

I researched online looking for the top reverse mortgage providers and Liberty was listed as somewhere in the top five. When I selected Liberty, everything looked okay to me and the products were very familiar to the ones I had looked at before. So I didn’t see any problem with it. The loan officer was very helpful. He explained everything thoroughly and gave me the pros and cons of reverse mortgage and made sure I understood it. Then they explained it the whole way. And as I received the documents, we went over those in preliminary before we got to the final step. In all, it was done very professionally and it was an excellent experience. If I happen to talk to anyone who was interested, I would recommend them.

A reverse mortgage suited what we needed so we got one from Liberty. Their loan officer was very attentive, helpful, and knowledgeable. We knew what we were doing and what we were getting into, and overall it was a very pleasant experience.

The man I talked to at Liberty seemed really nice. He would call me right away and seemed on top of it. However, they told me I would get the check on the day that they came out to sign the papers. I asked them repeatedly about that because I had one before so I thought it was kind of strange. It turned out to be several days later and I wasn't happy with that. It's not a huge deal but still not nice. Everything else was fine.

Liberty Home Equity Solutions seemed to be more qualified. Eric, the loan officer, was great and he explained everything. Yvette explained a lot of stuff to help me through it too. They are both a credit to Liberty. They were very polite and nice through the whole transition. Everything was fine.

I talked to several reverse mortgage providers and Liberty gave me the best deal. However, I’d call and leave my loan representative a message, and he wouldn’t call me back. Also, I was supposed to get $9,000 when we closed. It ended up going down to $3,000, and when I said no, they put it back up to $5,700. I then took it, but I was supposed to get $34,000 in a year that I could use as a line of credit. It went down to $29,000. They changed things constantly, and I'm very dissatisfied.

I wouldn't recommend Liberty Home Equity Solutions to anybody. They appraised my house at $248,000 and they said they'd give me somewhere around $170,000. But I found that if I were to die, they could collect $320,000. It does not make sense. They told me that was something about interest accumulation, and I am not satisfied with that answer.

I found good reports on Liberty Home Equity Solutions online. I have equity in my home and Liberty seemed to fit my needs, and they indeed helped me reach them. The only disappointment I had was when I thought we were all finished and ready to close, it was still three weeks and a number of visits from a notary public to get my signature on documents.

I was pretty happy with the whole procedure though at times, my experience with Liberty was good and sometimes it was bad. However, Liberty had sold my mortgage to somebody else and I didn’t like that. They never told me they were gonna do that.

Our experience with Liberty was really good. Jim, the individual who came out and helped us with it was pleasant and courteous. In fact, we went with Liberty because of him. I would recommend Liberty.

Liberty was recommended by a friend of mine. I shopped around and found out that they had a good offer. Additionally, I was very pleased with the conversations that I had with Laurie, their loan representative, so I went with them. She was wonderful. She answered all my questions, brought up a couple of points I hadn’t considered, and was very helpful. Liberty made the process simple. My dad had a stroke and he has Parkinson’s, so they had a notary come over and we did a power of attorney thing so I could sign for my dad. He still had to sign a few things, but my mom had to sign everything, and I could sign in my father’s place for most of it which made the process go faster and much easier on my dad. It was a helpful hint, and they were very respectful to my parents, which I greatly appreciated.

At first, I pursued a couple of reverse mortgage companies that I looked up online, but I went with Liberty Home Equity Solutions because they were easy to deal with. Also, their agent, John, was close and he could come out and see me quickly. When I showed him the other quote that I had, they were willing to match it. He was very knowledgeable. We had a lot of papers going back and forth but no hang ups. Everything went well.

I was surfing the internet trying to find somebody to do a mortgage or a reverse mortgage. And then, David out there in California was the gentleman that contacted me and he was very helpful. He took the time to explain everything so that I understood that the reverse mortgages aren't the way people perceive them to be. He's wonderful and he worked with me in everything. I thought it was the best thing for me since I am a widow on a fixed income so I agreed to do it. David was the rep in the beginning and then when it got put over to New York, Felicia was the one that did the final stuff and she was wonderful, as well. They both went beyond everything to help it go through right. I've referred a friend of mine to them.

I was trying to look for a reverse mortgage company. The only other alternative my wife and I had would be to sell the house, but we didn't want to move. Although our children are all gone, we still do not want to downsize. We like the house, so that limited the number of options. I talked to three companies that did this kind of service, and the personality of the Liberty Home Equity rep was more in tune with my wife and me than those from the other companies who were a little too aggressive. I felt that our rep, Steve, was the ideal guy, and we got along fine. The experience was very informative, constructive, and beneficial and they were very thorough with the guidance they gave. I have no complaints, and in fact I have recommended them to a couple of friends.

Because of my age and my retirement situation, and also because everything is tied up to my house and I wanted to access that money, I got a reverse mortgage and Liberty was a good company with good reviews. The loan officer was friendly and really good to deal with. He was very professional and I felt at ease with him, like I was dealing with an honest company. Their people told me what was going on, kept me ahead of the process and got back with me when they said they'd get back with me.

Liberty Home Equity is very informative. They certainly provided me with a number of pieces of material, directing me to HUD, which they’re required to do, but had no hesitation to do so. I’ve had people there who I always go back to. You’re getting these things where my mortgage was being moved from one person to another who was transmitting it finally to a bank. I ended up there with a maze of about two or three different people before it passed on to the final outfit where I do my business with right now.

My worst experience with a company is with Liberty Home Equity Solutions. We started off with me getting a quote, which I felt was very good, then we went into the processing for income. I'm a tax professional and I keep very good documentation, which I had provided, and whoever was doing the document or reviewing it asked me to prove the most stupid questions I have ever encountered. One of them is I own a property that I'm selling for contract for deed. They paid me $825 a month in cash. I usually deposit this into an ATM, which does not take $5 bills, or all of the bills that they give me. So I have to make two deposits, and I had to explain this. They take $5, but my worth says that I get $825. $5 is not going to kill anyone one way or the other. That was just one of the many stupid things that I had to prove, and it took over four weeks.

I wanted to get out of credit card debt, so I went with Liberty. The woman who came and talked to me knew a lot and she really helped me through it. She was also friendly and able to answer my questions.

I took a class and Liberty explained everything very thoroughly. I had a lot of questions 'cause I didn't know a lot about it. They provided some information that I asked for after everything was completed and were very thorough.

I'm not happy with Liberty. They underestimated the price of my home and I fought with them about that. I paid nearly $2,000 for mortgage insurance and now I'm being charged $179 a month for more mortgage insurance when they have over $200,000 in my fund. They did talk to me, but I'm not pleased with some of their reactions to things and I know I'm right. I did all of the comp myself and I had proof and they still messed with me. It was the little things like I was told that I would have to pay so much for a comp but that was wrong. We had to go through all kinds of stuff which were fine but it irritates me when I got screwed like that in the end.

My experience with Liberty has been very easy. They are friendly, helpful and courteous. I found out that my first month earnings for not touching the principal were $270, so that was more than I expected and I like that.

The people at Liberty Home Equity Solutions were all courteous. However, it seemed like the process took forever and I had to jump through hoops before I ever got through it. It was not like what they advertised. Other than that, I'm satisfied with Liberty.

I'm pleased with how everything works with Liberty Home Equity Solutions. It is the second time I've worked with them, my first was a few years ago and I did an update recently to get a lower interest rate. At that time there was a person actually in my community who worked for them. So I actually had a physical contact and I chose Liberty at that time because I was able to meet with the person. There were lost paperworks a couple of times that I had to redo but I am happy with them.

I sent emails out to everybody I could find on the internet who provided reverse mortgages, and Liberty was the first to get back to me. I had a stellar interaction with their loan officer. I would highly recommend them every time.

I kept seeing commercials about reverse mortgage for about a year. The more I saw that commercial, the more I heard about reverse mortgages, and the more they appeared on the internet, the more curious I got! So, I finally clicked on one of those banner things on the internet to find out some information and that's how I found out about Liberty. Liberty was the one I clicked on and they gave me all the information about how their product work and what I can get.

The lady loan officer that I talked to was courteous and convinced me that a reverse mortgage was a good thing to do, so I did this with Liberty Home Equity Solutions. However, as time went on, certain things came up afterwards that I didn't know about and that should have been taken care of in the beginning, so it seems that she didn't have all her facts together.

The rep of Liberty in California that I talked to made a deal on the closing cost and I got the closing cost for about half of what the local company would’ve charged me. It’s signed, sealed and delivered now, and the cash that Liberty sent is all in the hands of my financial adviser.

When we bought our home, we paid cash for it. But we had some extreme difficulties with contractors doing more damage than they did good and we ended up going through the cash that we had to remodel the house. So a reverse mortgage was a very good option for us at this stage in our life. We talked to other companies, but decided to go with Liberty Home Equity Solutions. It's been easy and smooth with Liberty. The loan officer, Carol, was our initial contact and she was wonderful. She walked us through the process and sent out the information. If we had any questions, she was right there. She made it a really easy transition. We knew exactly what was going to happen at any given time. Everything they said happened in the time frame that they said it would happen and it doesn't get any better than that.

I chose Liberty because of its no-cost angle, no closing or appraisal. Everything was excellent from the first gentleman I talked to in Sacramento, who was very knowledgeable, to Peggy who did the closing. They were both very nice and professional. I'd recommend this company. Everything went fine, no doubt about it.

I was originally going to go for a home equity line of credit, and I felt that the reverse mortgage that I picked from Liberty was the correct one because it was similar to a home equity line of credit. I could go in and out of it, I could prepay it and there were no closing fees. I spoke with the original loan officer and she was great, and the processor, as things were going on, couldn’t have been more accommodating. Both of them were very professional and helpful.

Although the process took a long time due to extenuating services, I was pleased with the continual communications from the Liberty Mutual staff members. They constantly kept me informed on the process and what was needed.

Liberty Mortgage made the Reverse Mortgage experience both educational and understandable. Always quick to respond to my questions at each step throughout the process, and then following through showing me at each step exactly what they promised.

My entire experience with Liberty Home Equity Solutions was excellent. From receiving information on HECMs to application to final closing, all at Liberty Home Equity were professional, extremely helpful and patient. I would strongly recommend Liberty Home Equity Solutions to anyone considering an HECM.

I am satisfied with the people I talked to at Liberty. I received good guidance from them in making my reverse mortgage decision. Their staff was pleasant, courteous and was able to answer all my question.

I got a phone call from Bharat and he discussed about Liberty with me. He did a good job telling me the ins and outs about their home equity solutions and I really thought that that would be something that could help me out of my home situation. They really helped me a lot, everything went smooth, and it didn't take that long. I was able to get in contact with all the people I need to be in contact with. Yvette and Bharat called and kept up with me. I could call them anytime like if something came up that I didn't understand. The DebtHelper people also really helped me and were very kind. It was really a good experience for me.

I'm 75 years old widow and I only get $2,000 a month. By the time all the bills are paid, I'll end up broke so I decided to get a reverse mortgage from Liberty Home Equity Solutions. They sent me all kinds of stuff that was already cut out for me so I could go back and look at it. So far, it's been mellow right now. I would recommend them.

I don’t have any problems with Liberty. They seemed to know what they were doing. They got the reverse mortgage pretty well put together. What I wanted and what I got was a credit line and I have $80,000 sitting there, waiting for me to either use it or not. The process seemed pretty easy and I would recommend them.

I was looking to supplement my social security income so I got a reverse mortgage. My loan officer from Liberty, Randy, was fantastic. It was a pleasure working with him to get this done. Everything went great.

My experience with Liberty Home Equity Solutions has been very good. They were responsive and good to deal with. We had a couple of minor bumps along the way, but they are to be expected. I'm happy with Liberty.

Liberty's loan administrator was great, bubbly and happy all the time. She called me when she really didn't even need to have to call me. Everything was pretty prompt and on a timely manner. However, I got this thing from PRC, I don't know if they were the underwriters and I was under the understanding that Liberty was going to hold the loan.

I was tired of paying a monthly mortgage payment so I looked up reverse mortgage on the internet and Liberty was one of the places that popped up. Their staff members were very pleasant and helpful anytime I called. If I didn't get them right away, they always called right back. They were excellent. I was very pleased and satisfied with Liberty.

Liberty Home Equity Solutions is a great company to work with! I enjoyed working with Michael ** and his team. They worked together to guide me through the entire process and they were quick to follow up on any questions that I had. Very competent and thorough with offers of help in seeing my R.M., to its completion. Thank you all!

My sister and my next door neighbor used Liberty. They were really happy with it so I started thinking about it also. All I ever wanted was to have no house payment but I had a lot of equity in my home and I was concerned about losing all that. After really looking into it and talking to people, I was pretty much convinced that that really wasn't the way it was. So I felt pretty confident about getting a reverse mortgage. Everything went smooth with Liberty and I was real happy with everything.

I've got quite a bit of money in my retirement 401(k) but I'll never take money out of it. I have to pay taxes and it reduces my amount of monthly income so I thought a reverse mortgage would be the best thing to do to preserve what assets I do have. The loan officer at Liberty was very good. He was very cooperative, answered all my questions, and sent me all the pertinent literature. I'm very happy with the relationship.

I needed to make some home repairs that I didn't have cash for so I opted for a reverse mortgage. This way I could also get cash out without increasing my mortgage payment which I couldn't afford to have an increase. The rep from Liberty that came out and talked to me was wonderful and I liked him. I checked with one other company after just to say that I looked into it and they didn't really offer anything better. Once I decided to go ahead with it, it was an easy choice to go with Liberty. I would recommend them.

Everything was good with Liberty Home except for one thing, and that was when we did all the paperwork. We gave a canceled check, our account number and other information to the people they hired in Denver. We came home one day and found a package in our front door from FedEx. It is just a small package with a $25,000 check in it. It had been in our door for over a day. That didn't go over too well. We talked to Katie who was our closing officer. She pursued it and said it was just a mistake. She turned it over to her boss and he supposedly talked to them, though she couldn't get a reason why this company did that. But that’s just the one thing. Everything else I have no problems with.

I was talking to a guy about the home mortgage I have now. They were charging all these fees and everything. I also saw AEG, another home equity place, on the internet and I thought I’ll give them a call. Somewhere along the line, with all the popups I get on my computer, I looked at the thing, pushed the button and Liberty came up. Talked to them and they told me about the no-fee this and that, and that they give more interest on the money I can pull out, and what they charge. So I thought, “Yeah. Why not?” I was going to do it anyhow, but it was a hell of a lot better deal.