Liberty Reverse Mortgage Reviews

I had a line of credit before with Chase Bank for 20 years and they’d changed the rules a couple of years ago and took it away. I always like the comfort zone of having it there just in case so when I lost it, I felt naked out there. I retired, sold the business I had in New Orleans and moved to Florida. I am just collecting social security and I got into a book writing project so if this thing hits, then great. I was in the position that I thought I was going to have it done in five months and now I’m a year and a half into it, and I’d better get a little back up in case. It was the impetus that led me to have a reverse mortgage. Liberty Home had some plan or deal like a very low cost closing that attracted me to them compared to other outfits.

I was working for a reverse mortgage and I got a business card from a guy who deals with Liberty Home Equity Solutions. Jim, the one who sold me the package, was very knowledgeable. I look up to him now almost as a brother. It all went smooth and it was all handled well. The only shock I got was that I tried it several years ago. I applied for a reverse mortgage with some other company and they were going to give me $220,000 and they wanted $25,000 to do it. I told them in very impolite terms what they could do their idea. I decided to get married to a Japanese lady and fix my house up and today is my 50th anniversary and I never took out anything out of the mortgage as for as equity, and then it was only $620,000 or $650,000 was the max Liberty would loan and they gave me $426,500. I was in shock! I did some renovating and bought a new car with the $426,000. Overall, it was an excellent experience.

Liberty Home Equity sounded like they're okay so I went with them. The interactions I had with their loan officer was excellent, and the guidance I received was good.

I needed a home mortgage and I just started the process with Liberty. My credit’s not very good and I have a house that I bought very cheaply. The person I bought it from had a Fannie Mae mortgage and there was a flood. There was a freeze about four months prior to my buying it and the pipes all blew and there was a $5,000 water bill and the person just let the house go. I bought it for $75,000. It sold for about $250,000 six years earlier and I’m in a neighborhood that had value. It had a lot of value and I had no mortgage and I needed cash to finish it. The guy I worked with at Liberty, Eric, was wonderful. There was a level of respect and concern and helpfulness that I never expected to receive. Liberty was fantastic and I would definitely recommend them.

Back in 2005 I had a reverse mortgage and then in 2014 I paid it off. I live in Perry and my kids hate this town. They live in Oklahoma City which is a bigger town and they like it there. They wanted me to enjoy life a little more and told me that a reverse mortgage would help me. So we decided to get one. I started searching and Liberty responded and it worked out great. The loan officer was wonderful but they had a problem getting an appraisal because people around here don't care about appraisals. And they finally ended up with a guy out of Oklahoma City. Other than that, it's a great experience overall and I'm just glad it's all done.

I was going to do a reverse mortgage and the salesman from Liberty came up and did it for me. I liked their professionalism and they made me comfortable. This is my second loan so I knew what I was doing but they were on the ball. It was an outstanding experience overall.

I heard about Liberty Home Equity Solutions on TV and I thought that’s fine if I could get it and didn’t have to pay it back. I discussed my options with the loan officer, and I had a very good interaction with her. I just got my loan and I'm happy with it so far.

My experience with Liberty Home Equity Solution was exceptional. I just made up my mind at what I was going to do. I got a reverse mortgage because I can take my time paying back what I borrowed. The loan officer was great and everything went along fine.

I needed money to live but according to everybody, I’m too old to work. A wonderful young lady, who works for me, used to be with a company that didn’t do a very good job and somehow she managed and ended up with Liberty Home Equity Solutions. They're very kind and helpful. They did a good job, and I have no hesitation recommending them.

I got a reverse mortgage for my mom because it seemed to be the best for her and it was Liberty Home who tried repeatedly to reach me since I’m hard to get ahold of. I kind of had some misgivings about how reverse mortgages work and the person I finally got to talk to took about an hour and a half to explain everything to me over and over which is very important because I'm trying to figure things out. I’m sure there was a way that this has been done before that wasn’t fair to the seniors and I can’t get that impression of it. He was very courteous, diligent and wasn’t pushy. It was just nice to get somebody that spends some time with you to explain everything, listen to you as well as explain it. That’s the reason I went with them. He sent the information and he’s been there the whole process.

My experience with Liberty has been very good. I'm 80 years old and still paying a mortgage. Also, I like to spend my own money myself rather than leave it for somebody else to spend it. I made a phone call after reading about Liberty Home Equity Solutions on the computer and I talked to a nice guy in California named Anthony. He was spot on and was accommodating. He returned phone calls. He started at the beginning as I didn't know anything about a reverse mortgage. I didn't think I'd be doing a reverse mortgage until I talked with him! I understand how it works now.

About 8 years ago, I applied to AAG and the place didn't appraise as much as we needed so I dropped it. One day, I went online with my telephone and I put in that I was inquiring. A gentleman called me and I talked with him and he asked me to give him some information and ran a credit check. We took it from there and that was in the first part of February. Most of the time, if I contacted the loan officer, he contacted me back although there was once or twice that I called him and didn't hear back from him. The problem, however, was either the company or maybe FHA or the federal government. After the appraiser did the appraisal, I felt like I was getting the runaround.

I was looking for home equity solutions, and Liberty was the first one to contact me and they did everything okay. Also part of the reason for choosing a reverse mortgage is that I don’t have payments to make. My mortgage has taken my Social Security and I was not living very well. Liberty Home explained everything clearly and they gave me a bunch of paperwork to look over then I made a decision for myself. Also, the loan officer knew what he was doing and everything went smoothly. It was a good deal and everything went okay. I was happy with them.

Liberty was one of the first providers that I saw while looking online and they seemed to offer the best advantage. I gave them the information and it worked out well. It took a while but it got done. I was confused about a couple of things for a time but it became clear after a while. They were helpful and competent and when I called, they were always there and somebody would answer.

I thought that having a reverse mortgage was the easiest and would save money. Liberty Home Equity Solutions was the one that came up on the computer. I then worked with the lady in Fort Worth, and she took care of everything for me. They did it well. They gave me a specific time that it would take and it was within that timeframe.

I had a friend that's a broker for some bank in Clear Lake, and he told me about Jennifer, a lady from Liberty. She came over to the house. We got to talk, and I said, "Yeah, I can do that." So that's what we did. I didn't want any payments. We didn't want a whole bunch of money, but we got the reverse mortgage to buy what we wanted. So it's not a big deal. Liberty had local representatives. Other companies were over the phone and I didn't want to do that.

There are things that my house needed and I wanted to be responsible in taking care of them in a manner that made me feel it could be done. Also, I haven't had cancer for a couple of years, so getting a reverse mortgage was the best decision for me to do. Initially, I was talking to AAG and I didn’t like the idea of talking to someone that was so distant. But my loan officer at Liberty was gentle with me and understood what I was talking about. He knew that I had doubts that a company could get all my information and I’d feel secure with somebody on the other side of the United States. It's a big decision and the first one I had to do by myself since my husband died so I was reluctant. But my loan officer took his time, answered all my questions and sent me letters right away.

My home needed a roof but I do not have a mortgage on my house and I did not want to go into my savings to pay for the roof. I decided to go to my local bank and get a credit line. In the process of doing that, and as much as I have a considerable amount of income, I was not given the credit line to my astonishment. I went to my financial adviser and told him the circumstances. He recommended me to look into Liberty Home Equity Solutions. When I went to Liberty, I learned that I could use the reverse mortgage as a credit line or I cannot pay it back if I don’t want to as is the custom of reverse mortgages. I saw the advantages of going this route. It was a very attractive interest rate and it cost me literally almost nothing. I paid $150 to listen to a government-approved counselor talk to me and my wife over the phone and give us the advantages and disadvantages of utilizing a reverse mortgage. He basically taught us about it.

We're pleased with the way Liberty Home was taking care of things. Michael was our loan officer and he kept us informed about what was going on, what we needed to do and set things up to do the counseling. He’s taken care of everything until we got set up with it. We spent an hour and a half on the phone and then, they sent us a bunch of paperwork and we went through all that. So, everything went pretty well. We were happy and satisfied with it.

Everything we have is paid for - our car, our homes, and there were no other available funds. People are saying that we probably have everything taken care of and we don't need a reverse mortgage. But I thought if I've had everything paid for it'd be really good. We also wanted a new car and a couple other things, and that broke the camel's back. Also, if we don't owe a bunch of money, we're out of luck and we didn't owe a bunch of money. I thought a reverse mortgage would be a good thing to do when I was younger.

Liberty provided a very informative brochure. A lot of the information that was laid out was very clear. Everything went smoothly and I'm completely satisfied.

I kept getting stuff in the mail that I could get more money out of my house. I had a reverse mortgage with Liberty Home Equity Solutions before so I thought of calling them and see what they got to say. I called and got ahold of Angie who was nice and professional. She was outstanding. She checked things out and said I indeed had some money available and I was eligible for it. She handled everything perfect and I couldn't be happier. They were good to me. I figured out to get as much as I can get at 79 years old. I would tell a friend that Liberty is very professional and I like the way they handle things. However, I don't like the hill back which is $5,000 until next year, but what am I gonna do? I was going to buy a new truck and I needed that extra five grand to get it. A new truck is about 45, 50 grand, which is a lot of money, so I have to drive the old one.

Two and a half years ago, I needed some cash and I figured reverse mortgage would be the best way to go because I knew I could always pay it back. Liberty was the only one that sounded really legit to me. I talked to my loan officers, Carol and Neil, on the phone a number of times and they were a blessing. They've been sweethearts all the way through.

We were at an age where we didn’t want to refinance or do other things so having a reverse mortgage worked really well for us. We dealt with Horrace at Liberty and he was knowledgeable as compared to the other two companies who wouldn't call us back when we had questions or do any follow-up. His level of knowledge was one of the highest that we had expected. I was in banking and knew what to expect, and we had everything in order so the process went really quick. Although it wasn't a situation where we were in dire financial straits, Liberty was very helpful and we're very happy with what we did.

I had a lot of cash in the house and it's not doing me any good. So I decided to have a reverse mortgage and take some of the money out of the house. I used Liberty Home Equity Solutions before and this is my second reverse mortgage. I went through an agency before that used Liberty and then I got a letter from Liberty saying, "Well, you can qualify for another reverse mortgage." So I went direct with them now instead of going through a broker. The loan officer who helped me was fantastic. Her guidance was excellent and she did such a great job, I took her and her husband out for dinner. I was very happy with what they provided and they saved me a lot of money and fees. I couldn't be more pleased.

I researched on the internet and Liberty Home popped up. I checked with the Better Business Bureau and they got a good report there, then I contacted an agent who went through everything, including the pros and cons, with us. He was excellent, very open, and just laid it all out there for us, and then he gave us some time to think about it. My husband and I talked about it and decided to go with the reverse mortgage as it was the right financial choice for us. However, Liberty Home seems to require a lot of paperwork, which I realized that they should do to protect themselves, but that kind of dragged things out a little longer than needed. But other than that, they provided all the information that we needed, there was no pressure to go with them, and we were able to make our own decisions. That was important.

I wanted to do what I can do and get the reverse mortgage while I can. I went to Liberty and Gary was the first person I dealt with. I got the money put to my account and go from there. Overall, the experience was really good and everything went all right. I'd recommend Liberty Home Equity Solutions to anybody that needs it.

When I took a mortgage out 15 years ago, I thought I'd be dead by now, but I'm in fairly good health and want to stay in my own home. I got some offers from reverse mortgage providers from different states, but I didn't think I'd be able to do it because I tried a local one and that was a bad experience. The rep said we could do it and then the poor man had open heart surgery and never got back to me after I sent him all my information. I've tried several things through the years to get something done with my mortgage. I had a $24,000 balloon payment due in December. My son complained to the Attorney General because my mortgage company didn't offer me anything and I had been good with my payments all these years.

My experience with Liberty Home Equity Solutions was wonderful. I have dealt with them first in 2014 and did a refinance with them recently. They were extremely responsive during the original loan and the refinance. I would say even more so on the second time. They kept an eye on everything and making sure everything is done and they call me when something needed to be done. They were just excellent both on the phone and then in e-mail. I got a very nice deal. I do not have to pay for the reappraisal and we've got some refunds too. They had the perfect service. They were very proactive and have a great deal of patience with me who knows very little about finance. I also felt comfortable knowing that this was all FHA-regulated.

I had recently acquired a home in Florida which my sister and I co-owned and then she signed it over to me. I needed the additional income because I’m retired now and I’m living beyond my means. The reverse mortgage with Liberty Home Equity Solutions allows me to have income that I keep each month so I don’t have to dip further and further into savings. I am a conservative shopper so I went online and looked at ratings of different organizations. I called eight of them and I asked several questions to try and compare rates. I asked, “If I died in two years, how much would the equity of my home if it was worth this would come to my heirs at that point?” I also asked them if I wanted to take everything as a monthly payment, how much it would be, for how many years and how much money I can get to see me through until I was 80 years old.

I had tried a different reverse mortgage and I wasn't too happy with the results. I called Liberty and got a young man who took care of us very nicely. Their level of knowledge was very good and I'd recommend them.

Having a reverse mortgage let us have money in our hands and we wouldn’t have to do the payments or pay the taxes. Also, the house would be paid for if something would happen to me and my wife is to have the house or vice versa. We chose to go with Liberty about the reverse mortgage and I felt comfortable with the loan officer as he was very approachable and easy to talk with. He explained everything to us. We didn’t have to go anywhere because he came to our house. He kept us abreast of what was going on and went through all the steps with us. He was patient, knowledgeable and thorough to all the little details. So that was pretty good. Overall, it was an excellent and outstanding experience.

I decided to get a reverse mortgage because I don’t have to pay it back right away. Liberty had a package and they had a loan officer come to my house and explained everything to me. Those are the advantages they have over other companies. We talked about different options and whatever questions I had, he answered it plentiful. He was very friendly too. The process took a little long, though, but overall, it was a pleasant experience.

A friend of mine was friends with Linda who does the reverse mortgages at Liberty Home Equity Solutions. Linda explained that a reverse mortgage was very beneficial to the buyer. I'm by myself and I don’t have any heirs or children, so it was the right thing to do. Linda was very knowledgeable, quick to respond and very helpful. She was at my house three times and she explained things to me and my stepson. She also let my stepson know when she was going to be here.

We wanted to try to travel a little bit and we had some reserves, but they're not enough to do what we really want to do. When my husband was on the internet looking at different mortgage companies, Liberty Home Equity Solutions was the only one that gave my husband a quote. He also said he felt that they were being forward and upfront. We worked with Liz in California and she was fantastic. We called her a couple of times about other questions and she was very helpful.

A reverse mortgage made the most sense in our particular situation and our experience with Liberty was all good. I was especially impressed with our loan officer, David. He jumped through hoops for us so I appreciated that. He did a good job of educating us on what the process was all about and keeping us abreast of all the paperwork and everything we needed to do. It all worked out beautifully and I am very satisfied.

We're happy with Liberty Home Equity Solutions. They were good. I applied for a reverse mortgage because I thought it would be good for us. I preferred Liberty Home Equity Solutions because they were straightforward and I like them. Reggie, the loan officer, was straightforward and very honest. He did whatever he said. I would deal with him again.

My husband passed away and I'm by myself now. I can't afford and don't have much income so I decided to get a reverse mortgage with Liberty. I heard that it is a really nice and dependable company. When I got my loan approved, everybody was fine in helping me with everything.

I first learned about Liberty Home Equity Solutions on my internet. They're very professional and helpful. The guidance I received in making my reverse mortgage decision was excellent and they always bend over backwards to help me. I had a good experience with them.

My mother told me she had done a reverse mortgage and it was a good experience for her. The mortgage helped her a lot so I decided to do it myself. I went online and Liberty was the first one that came up so I called them. As soon as I started speaking with someone, they were very kind and very understanding of what I had gone through. I had another lender before but that wasn’t a good experience so I had to find someone else. I felt comfortable with Liberty and decided to go with them.

I am a Senior person. The driver I had told me that he got a new reverse mortgage on his house and I said I was thinking about redoing mine. He gave me John’s name and another person. I called the other person because my driver said that he has a better rate than John's but I didn't like his tone and I couldn't stand to talk to him. It wasn’t going to work. I got a quote from him for certain things. Then, I called John who was a hundred percent better. I was so happy. What a relief.

The program that Liberty Home Equity Solutions offered which was the general closing course was very appealing. The loan officer was very helpful. I have nothing to complain about him. He was also very good and reasonably knowledgeable about the whole thing. It was a very positive experience. The entire thing went very well and smoothly. We were out of state and they worked it out and they were very cooperative.

I’m 74 years old and I wanted to have a product that will help me save cash. I have a home that I have to keep up. I love my house and wanted to take care of it. Also, I want my money to accrue in savings. I still work and every time I get up to $15,000 or more, then $5,000 would have to be used to do repairs on the house. I don’t want to leave this house so the reverse mortgage helps me stay here.

Reverse mortgage was the easiest to use. I did it with Liberty and everything went fine. Their mortgage professionals did a very good job. Getting a reverse mortgage line of credit cured some stress that I had.

The people I talked to at Liberty seemed knowledgeable and friendly. So, I decided to not bother to shop around. I didn’t want to have to keep paying a mortgage, and then, find that I might have to have some repairs to the house so I just went ahead and got it. The loan officer was Linda and she was just great. She followed up and explained everything. And she had wonderful patience. Overall, satisfaction guaranteed.

I’m retired and just getting divorced. My financial adviser said that reverse mortgage was a possibility and I could use that money. Liberty gave me three or four different choices, different percentages, and different costs. The others that I checked, they just gave you one cost and one percentage. And I’ve had experience with them before which I enjoyed. So, I knew them and that was important to me, too. Because I got letters saying, “Get a hold of us before the percentage goes up.” They realized the housing market has appreciated, so they want you to go with them. The loan officer is the same guy that I talked to before. This is actually an extension. So, because the market and housing has gone up, I think mine was originally $190,000 and it re-appraised at $235,000. That allowed me to get some more cash, have access to more cash and my line of credit.

My son didn't want the house, so I thought I'd do a reverse mortgage on it and accumulate a little money. Liberty Home Equity Solutions was easy to work with and they have all the information I needed. Their rep was very friendly, helpful, and was there every time I called him. Everybody I dealt with was very courteous and were quite knowledgeable as well. I started sometime last year. My interest has gone up so damn high and Pharmaceuticals are going up as well, and so I can use that money now to buy a part of my pharmaceuticals with. My experience with Liberty has been very satisfactory and I would recommend them to a friend.

Because of my age and the fact that I'm working, I was interested in a reverse mortgage. I have always been a little leery of it but I've been putting it off for 10 years. About four years ago, I had looked into it and filled out a form. Then Liberty Home Equity Solutions sent me some information but I put it on my back burner. Actually, maybe even about 20 years before that, I had looked into it and decided I wanted nothing to do with it. However, I recently got rear-ended and had to replace my car. I didn't use the reverse mortgage for that but I figured I might need some readily available assets. So I contacted the man that was on the brochure. The loan officer was very punctual and explained it all to me very completely. I wasn’t pressured by anything to do anything. They provided very good guidance in making my decision. The experience was very complete and they made it very convenient for me. I haven’t used any of it but I just opened a credit line with them.

My mother couldn’t make her house payment. She didn’t have enough income and my dad died. We decided a reverse mortgage was the best option. Our Liberty loan officer, Kelly, was really good. I liked her personality right off the bat and she's super helpful. We just hit it so, I knew she was a perfect match for helping us. She had the enthusiasm for helping and didn’t rush me. She took her time, went over everything and made sure that we had all the info in front of us before we actually did it. She has a really positive attitude about helping other people. Also, it took the burden off especially when they worked with us when we had an issue with fees. They were able to work with us in lowering them and it was a good outcome as far as that goes. It's been an awesome experience.

No one being here at my house, I went with a reverse mortgage. The loan officer was very nice, her conversation with me and her rapport too. I was in the phone with her several times. Probably six or seven, or eight and I didn’t have a problem with the guidance from them. However, many times I’ve tried to get a hold of them and I couldn’t for one reason or another.

My home was paid for but all of my extra money that I was getting had run out so I needed some extra money. I had nothing but my social security and I can’t live on that. So, I didn’t have any other alternatives. I was looking for someone to call about a mortgage and I came across Liberty. I called them and talked to Jim and he was very nice and very informative about their company. And the other people I had talked to didn’t show much interest in what I wanted and needed. I decided to go with Liberty and my experience with them has been very good. I don’t have the anxiety that I had before because I know that I have some money to take care of my bills. They were very helpful and they worked their time to explain everything because this was something entirely new for me and I didn’t understand a lot of things. And I was convinced that this was a good thing for me to do. They’re very nice people to deal with and I certainly would recommend it to a friend.

My credit was not very good so I couldn’t refinance my home equity line. I wanted to free up cash flow and then I realized I can free up some of my fixed income every month through a reverse mortgage. I got in touch with Liberty and the loan officer was very efficient, very professional and knowledgeable. He was in constant contact updating, addressed all my concerns, demands and issues. He was very good at what he did. It was just an all-around good feeling dealing with them. A couple of things came up, but they addressed that immediately and they eliminated any burden on myself. I've had a very good experience with Liberty.

We needed care providers to take care of my father's health. Since he worked for his home, he should be able to use it. We got a reverse mortgage through Liberty Home since it's the best thing to do at the time. Pete, their rep who worked with me, was really good. He was personable, he answered any questions, and went over and over with the information with my family. He helped them understand it. The entire process, on the other hand, took forever and it's horrible. I had to keep giving more documentations and had my poor father sign more paperwork. Other than that, having the reverse mortgage has taken the stress off of myself as far as figuring out how to take care of my dad in the way that I would want to be taken care of myself.

We have two other houses to leave to the kids. They’re not gonna need the money so we wanted to have a cash flow to pay for travels. We were looking into doing a reverse mortgage and were applying at other places. Liberty popped up when I was browsing online so I called them. They had the best rates and it was going to be less payments with them. Robert who was our loan officer was very good and very knowledgeable.

I contacted both AAG and Liberty but Liberty was more knowledgeable than AAG. When I talked to the guy at AAG, he wasn't even listening to what I was saying about how much we owed. He got it wrong every time. But at Liberty, the people were very helpful. If I had a question, I could call or email and they would take care of it immediately. Our loan officer called all the time, even when there was nothing to report just to say that they didn't have it approved yet and they're working on it. I'm completely satisfied with my experience with Liberty.

We had a $1,600 a month payment and we’d be 90 years old before we paid it off which didn't make sense. We’re retired and would like to fix things around the house. I learned about Liberty on TV and started thinking about it. Then I saw on Facebook that Linda who's my girl friend from 39 years ago was in a mortgage business and doing the reverse mortgage. I talked it over with my husband and he told me to give her a call. I contacted Linda and she assigned us to Liberty. She made an appointment and came out here which was wonderful. She told us about the whole thing. What she told us and what's on paper looked so good so we decided to do it. She hit everything in an hour and really did a great job. All our questions were answered. It was also very convenient because everything was done here at the house. They came and appraised it. She brought a notary with her for the paperwork.

We needed some money so we had a reverse mortgage. The terms and conditions of Liberty was better than anybody. They were very fast and pleasant when we call them. Joanne, the loan officer, was terrific. They were good and we did well with all of them. They were knowledgeable and we didn’t have a problem with any of them. Liberty was excellent, my husband is ecstatic and very happy about it. I would tell my friends to call Liberty, go with them and enjoy.

We knew we had a lot of equity in our house and I have a reasonably good-sized IRA, but it was going down rapidly. And a reverse mortgage was a good way to stop that from going down. We looked into several companies. Aside from Liberty, we talked to one other agent and we investigated a third reverse mortgage company. I also went online and compared 10 reverse mortgage companies. We tried to be thorough in our research of the company. Liberty was not rated the highest, but rated very well, and we liked Laura, the person we dealt with. She was friendly, very outgoing, patient with our questions and would go out of her way to answer them. So, we had a good rapport with her. She was also very knowledgeable. Things went reasonably well and overall, we were pleased with Liberty.

My grandson is in the financial business and he heard good words about Liberty Home. He then went online and researched about the company, and gave us their details. I ultimately chose to go with Liberty Home because the people were nice, and they explained the process to me a lot better than most people do, business-wise. I then chose their reverse mortgage because it seemed to be the easier program than the other three they had that I had been reading about. Our loan officer, Patrick, would call me every other day to explain the process to me very simply and ask how I want to go about it.

Liberty was the first company to finance our home about two years ago. I checked in with some of the other people that we got tons of notices from, and they were not all legitimate. Liberty was very good and professional and I just trusted them so we went with them to refinance. Then, they sold our loan to Ocwen. Our property values have changed tremendously here in Dallas which was unfortunate for taxes but fortunate for homeowners.

I’m especially pleased with Hope from Liberty Home Equity Solutions. She was a very nice lady and spent time with us. She would call and say, “How you doing? We are doing this. This is the next step” all the way through. Even when I left for Spain, she kept on top of things. It's the second first time that I've dealt with Liberty and I like the company. Everything was smooth and there were no surprises at the end. I have other companies to choose from, but I trust Liberty.

I had a great experience with Liberty Home Equity Solutions. They’ve done a great job and they’re impressive, and they treated me right. My wife Paula saw their ads on mortgages on TV. I did not know much about mortgages until I got to talk to Paula about it. The reverse mortgage would benefit me more the way that it goes. Paula gave me the name of the man and so I called him. He explained how it goes and that he had done a brilliant job about it. If I have had questions, he would get back to us by email or call us back in the morning. Liberty has greatly impacted our lives. I got to pay the three loans off that I had, so they're out of the way and I wasn’t worried back. After Paula and I decided to get married, I thought that it would be the best to have the loans stay in the bank. I built this house in ’78 and lived in it since, so it’s more like a home.

I have been considering doing a reverse mortgage but my financial adviser told me to wait until I was older. I was looking online for information on it and Liberty was the only one who called me. My loan officer, Eric, was excellent. He explained everything, asked if I had questions and answered them, sent me out things or told me where to read them. Everything went well.

I liked that with a reverse mortgage, I wouldn't have to pay the loan back if I didn’t want to. Liberty was the first one who answered my request and the loan officer came here and explained everything to us. She answered all our questions and I'm usually full of them so I appreciated that. We had to go through counselling which was really helpful.

My husband and I are retired and expenses are getting to be more than we could bear. We thought that a reverse mortgage would help us out. Our Liberty loan officer, Jim, kept in touch with us at least once a week to let us know what was going on. Another man named James handled all the paperwork. Both of them were very informative and efficient. They were always free to answer questions no matter how dumb the questions were. They treated us very well. I was really pleased to hear from them each time they called.

I had a home equity loan that was maturing. My housemate who had been paying me $400 a month ended up in a nursing home last March. The payments would be 2.5% of the balance which was over half of my income. There was no way I could make it and my ratio with debt to income was too high. I went to a bank and the man worked with me to get the ratio down, but they still said my income was too low. So, the only other option I could think of was reverse mortgage. I looked up reverse mortgages online and Liberty Home Equity Solutions was the first one that popped up. The other companies don’t do business in West Virginia so my first question to Liberty was, “Do you do business in West Virginia?” They told me they do and then they put me in touch with Karen.

I chose a reverse mortgage because I'm on a fixed income with disability. I compared 10 other reverse mortgage providers and with Liberty Home Equity Solutions Inc., my children would be able to pay off the loan and retain the house if something happened to me. The loan officer kept me up to date on what I needed. I was told that was one of the cleanest papers that they had as far as getting all the forms and everything to him in a proper time frame. It was four days from the time I signed the papers until it went through. They were very straightforward with my questions and very thorough with the answers. They also made sure that I understood what they were saying. They did not use mortgage bank talk so I enjoyed that experience very nicely. I was not talked down to but very informed. It was an excellent verbal service and they did what they said. I'd recommend them to anybody else who is going to do the same process.

We did our first reverse mortgage with Liberty Home Equity Solutions. They were more interested in working with us compared to other companies. Their loan officer gave good information and if he didn't have answers to questions we had, he'd get them. The process took about a little longer than a month. They were efficient and they got right on it and got it covered. They were honest about us and no surprises.

Four years ago, we started looking around for reverse mortgage, and we happened to call Liberty Home and got hooked up with them. I don't plan on moving and we're staying in our house for the duration of our life so we got the reverse mortgage to try to cut down on bills. Also to be able to get the equity out of the mortgage payment and have a portion of it put in the bank, and then have the rest of it put into the line of credit where it would be available to me after a year and it would be there if I needed it for different important situations that would arise. The reps explained to me everything that was going to happen. They said a lot of stuff which were hard to comprehend, but I understood the whole procedure of the reverse mortgage. Everything went pretty smooth and it was great.

I didn’t have any other choice but a reverse mortgage and my trust adviser suggested Liberty when I mentioned I may be looking at it. She works for a bank and she said they were up there in the Top 10. I had to talk to a counselor and they asked a lot of questions to make sure that I knew what I was doing and that the reverse mortgage was the right thing for me to do. I really liked that they had taken the time to care that I wasn’t making a mistake.

I was looking for reverse mortgage online when I stumbled upon Liberty. I then put in a request to have some more information, and learned that they have a local contact I could meet with face-to-face. I really liked the idea, and it made me pick them over the two other companies I was researching on, since they do not have such contact. The loan officer that I met with seemed like a very knowledgeable guy, being able to answer all of my questions. He also showed me on paper how he could answer all the questions I have. He explained to me upfront how long the process would take, and when we signed the paperwork, he came to the house and brought the title company agent with him. We sat here at the table with my wife and got it all done. I felt like that it was he dealt with me honestly and openly. It was an all-around good experience and it didn’t take too terribly long.

I googled home reverse mortgages and there were three top choices that were rated the highest and so, I chose Liberty. I’m pleased with them and they worked very well with me. Everybody I worked with was nice, polite and informative. It was very comfortable talking with everyone. The loan officer explained everything to the tee and I understood everything that was going on. It was a good experience.

I did a refinance with Liberty because I don’t have a lot of money, so I figured this way, I wouldn’t have to be paying the mortgage. It's to free up and have some money. The loan officer, Steven, was very nice and helpful. I enjoyed talking with him and he responds when I send him an email. He was also thoughtful and thorough. Working with Liberty makes life easier and I’m very happy with them.

We had a lot of equity in the house and wanted to pull it out. We didn't want to make loan payments and an equity mortgage and we just wanted to have a line of credit that we could use in case of emergencies. We tried several other companies and they weren't very responsive and also, not all of them would do a reverse mortgage on a manufactured home, which is what we have, so we ended up going with Liberty as sort of a process of elimination. Initially, everything went very well. The loan officer, Chris, was very informative and responsive and he would call us during the process and let us know about the status of things.

It was still taking me a few more years to pay off my home and having a physical job at my age, I knew that I needed to stop doing what I'm doing now. I did some counseling and I mentioned reverse mortgage to my financial adviser. He told me that I had enough equity in the house and that there were no negatives if I did it. I told him that it isn't my first choice. If I look at it selfishly, it is a good thing just for myself but the interest rate and insurance premium are high and starts building up quickly. I would love to still leave more property estate for my kids.

We wanted to remodel but then we ran out of money. We bought our property with cash so I was looking at reverse mortgage loans. Liberty Home Equity was really friendly. Despite the fact that I bought the property only a year before, they didn't think I was wack. Furthermore, they were really helpful and led me step by step through what I needed to do to qualify. They even sent me brownies. Also, Liberty told me that I had a lot of options. I looked into everything and decided that they were more qualified than I was.

I have a reverse mortgage with Liberty Home Equity Solutions. Everything went well and I didn't have any problem with their loan officer. I got good guidance with them. They didn't pull me into something that I didn't want. They let me know what's up front and what I was looking for. Working with them has greatly impacted my life.

I'm retired and I just wanted to be sure that I had extra money if needed. We called a couple of numbers about a reverse mortgage and the real estate guy that we worked with came out and talked to us. Liberty was the only one we talked to and the loan officer was nice, polite, gave us good information and helped us when we needed it. They closed quickly and that was good. The total experience was good, professional and quick.

I chose a reverse mortgage because it seemed like a way to get some money out of my house which I had already entirely paid for. I'm retired and I take care of my elderly mom. Reverse mortgage was an efficient means of getting some money to pay off other debts and buy some things. There were a few companies I checked out on the internet but Liberty Home was the first one to call me back. That was a couple of years ago when I got my first reverse mortgage. When I did the recent one, it was just restructuring, so I get a little more out of it.

I saw the reverse mortgage ads on television a lot and it sounded like it'd be a real simple deal. It's far more to it than I thought. It's basically a home equity loan. My home is paid off, I got a good amount of equity, I just retired. I no longer have a rainy day fund that I've always had. Then what appealed to me was that there's no monthly mortgage payment on it so I'm pretty much debt free. So I made the call to Liberty Home Equity Solutions. They took the ball and ran with it. I got the loan for about $90,000 and I had them give $30,000 to start with. It's there if I needed it for things in the past like a lot of medical co-pays.

I had an absolutely wonderful experience with Liberty Home Equity Solutions and I have recommended them to a few friends. I did a reverse mortgage with Liberty because it suited our needs more. I absolutely loved the lady from the company who came here. She was so happy-go-lucky and very confident. She knew what she was talking about and went over and beyond what I think she should have done for us. I ended up in the hospital and I couldn’t go to the place where we had to do credit counseling. So, she made it happen where we could do it over the phone. She also went an extra 20 miles for us.

I’m retired and I can’t get a home equity loan without having an income. I chose a reverse mortgage because I didn’t have to make a payment. I had looked at four different companies from TV or online and Liberty Home Equity was one of the bigger mortgage lenders in the market. After I went through and started looking at all the companies, it boiled down to a couple of the same factors over and over again. I pushed all the reps on the spread between the liber and what I’m gonna pay and how much they wanted for an origination fee. Finally, I ended up with Mike, from Liberty, because he was the most straightforward and they moved a little bit on the rates. Once I got through the phase where they quoted the rate and we agreed to it, we had to get the appraisal, which was a rigmarole. After that, we had to go through closing, which was another whole process. It took a full three months from start to finish and we got through it all.

Liberty had our first loan, and then we refinanced it through them. The reverse mortgage sounded good to us and we’re very happy with it, so we’re staying with it. Also, they answered all the questions we had. They’re very professional and we enjoyed being with them. Liberty was very good and everything has been very cooperative on both sides.

We've been with Liberty for almost three years and we've had a good experience. I wanted to check out a reverse mortgage to supplement our income. My point of contact has been really good so we're happy with them. We were going to refinance but they wanted too much. A reverse mortgage is where I put the equity that I have on my home then after, I got to pay back whatever I used plus the interest. That was an easy way to get some money. And it's not that much but it's enough to get us through. If my wife and I die, the kids could either pay off whatever equity we owed, sell the house and distribute the proceeds amongst themselves.

I tried to go through my bank for a home equity loan and my credit wasn’t good enough. They wouldn't do it because that was only 640 at that time so I went with a reverse mortgage. My wife passed away and I took her car in the garage. I didn’t renew the plates on it and I didn’t carry insurance because it was sitting in the garage. When I decided to go to Liberty, they told me I need so much down on the closing, so I sold it to the bank. I got a bill of sale but I didn’t make a copy of the title which I should have so, it took them three to four weeks before they even approved that. It was pretty good with the loan officer but the underwriters wanted this and that and gave me the runaround about it. They kept coming up with something else and it ended up taking about six months to get through it finally. I think it should've only taken a month but it was a fair experience.

We were looking to get a reverse mortgage because with our age, it was a little more comfortable for us. I'm 76 years old. We found Liberty Home Equity Solutions, Inc. on the internet. Better Business Bureau gave them a good okay. The Liberty loan officer was great and fantastic. She was also very helpful and very professional. They have explained the options with us and it was understandable. It was a good experience and it went down very well.

I went online and looked up for available places for a reverse mortgage. Liberty had an approved consultant who was closer to where we lived. They were only 45 minutes away while everybody else seemed to be a long distance away. I didn’t wanna deal over the phone as I preferred to speak face to face to whoever I was talking to. My interactions with Liberty's loan officer were very good though I had a hard time agreeing on the appraisal on my house. Also, I was given excellent guidance in making my reverse mortgage decision. Anytime I called, somebody always answered. The process took a little longer than I thought but I had no problems with the experience. It was very good.

My wife and I pretty much live on social security. We had folks doing a home equity loan but when you do that, you have a monthly note, so it does not really solve the issue. I figured it made more sense for us to go towards the reverse mortgage route, so I got in touch with Liberty in November last year but we decided to put it off for a while and we looked at home equity. The Liberty rep checked back with me once or twice and then from there, we had regular communication. He was really informative, so we were pretty well informed by the time we got to the point of writing everything on paper. They were very straightforward, fast, honest and they did what they said. We were satisfied on what we were doing.

I investigated reverse mortgages and received calls from different people and chose Liberty. Larry called me when nobody else did. He called several times and kept after me. It worked fine and I was happy with him. He came to Des Moines, sat down my wife and I one evening, showed us some examples of what the home mortgage did, and explained to us how it would work. He further explained how we would pay if we sold the house or left, and it would draw interest. It seemed a good way to use some of the equity and our plans are to put an addition on the house. I'm 80 and my wife's 79 and we do a little traveling so we could use the equity that we’ve lived in the house for quite a few years.

I didn’t know anything about a reverse mortgage until my loan with Liberty started. My son, Scott arranged everything for me. He called Angie, our loan officer, and got it then through her. I just had to do the paperwork and she would call me about whatever she needed to know at that time and everything went okay. She was really great, helping me and my son with everything. And I really appreciated that. She kept me updated on everything that was going on. I had her direct number and she had my home phone so we kept in touch a lot. She helped me get through what I needed to do and I would answer her back. Everybody at Liberty was very nice helping me out. I’m 77 years old and Liberty really helped me financially get out of a bind.

My wife has been wanting to consider doing a reverse mortgage. She's disabled and in her late 60's while I’m in my 70’s. We’d be able to live a bit more comfortably if we got the $1,600 a month mortgage off our tax and use the upfront money to pay some high interest credit cards. She decided it would be wise to ask for several quotes and though Liberty's was not the best quote, they seemed more professional than some of the other companies that quoted. About three other companies we considered just kept following up with phone calls and I didn’t like to be pressured and piss my wife. Liberty's rep, Steve, was knowledgeable and willing to provide answers without pressuring me, and that went a long way with me. I also liked that he was from Seattle which is closer to us. He would know the underwriters were not in the Seattle area. Some of the others who contacted us were from other states.

The reverse mortgage sounded like a clean deal to me. I’m going to be 80 years old so the timing was right. Also, I didn’t have to work down on the house. The experience with the loan officer was good. My contact was with only one individual and I still contact him every now and then. He had all the information that I needed and he guided me through everything that I had to do which was good. I felt comfortable with them and my experience worked out fine. I would recommend Liberty Home to someone.

I started doing the loan with the people from Michigan and it took them three months to get the fund ready. Then they sent it to Liberty to be purchased. I got a call from the gentleman who came to visit me talking to me about it, and I never heard from him that's why I didn't do the loan with him. I sent him months of bank statement and he said that they won't need that. If I sign it over, then they'll do it. When the papers arrived, the interest rate on the agreement was different than what was on the document so I refused to sign. That's when Pete came in and we transferred the loan to Liberty. I gave it to him in January and we finally closed. After the loan funded, I paid for my appraisal copy and I have to give him that then I had to contact him five different times to get it back.

Liberty was referred to me by one of my friends. I'm on a limited income and I have medical bills and I'm trying to utilize the equity that I have now. The loan officer from Liberty had a very good impact on me. He was very knowledgeable, informative and had a human ethic approach. The customer service followed up anytime we had to change or we had a little hiccup. He was always professional with my interest in mind. And when I had questions, he got back to me quickly so, it was a very good service. The educational process was explained very clearly and was followed up with questions. Everything is showed up in the pack and it was exactly what we talked about.

I was looking for reverse mortgage companies because of my finances and I had four of them lined up but I went with Liberty because of their people. Paul was the first contact and he was really helpful. My loan officer kept me posted all the time and answered any of my questions. I felt very comfortable with them. I got an hour and a half interview with FHA client interview. So, they informed me quite a bit also. Overall, they’re customer-orientated. Anytime I had any questions or anything, I call them and they get an answer for me right away. So, I felt a little more secure with Liberty than other people. The people on the reverse mortgage are salespeople and they’re not just like your banker giving you a loan. And so, some of them called me right back but some of them didn’t. And with the conversations I had with Liberty, I felt that it was the company I needed. The process took a couple of months, which was a long time but it was fine.

Years ago, my partner thought that Liberty Home Equity Solutions is one of the best we can choose for refinancing the house. Then a year later, my partner passed away and I desperately needed some money. Social Security took away half of my income. I then had a phone call from Alan and then we refinanced the house and I got more money. It was very quick, peacefully and fast. In the time, I was very tight on money, I was very happy to choose them. I will keep the house as to how long I'm alive and I don't have sisters and brothers, so I figured if something should happen to me, then they can take the house automatically.

I like the features of reverse mortgage, the agent that I was talking to and the explanation that he gave and the attention that he paid to us. The interactions were good, personable, available and attentive and I found their guidance to be excellent. The loan was finally funded by Ocwen but dealing with them has been a challenge. I have been in touch with my person at Liberty and he's trying to do as much as he can but it's very limited. Other than that, it's been a professional, protective, thorough and very knowledgeable experience.

The loan officer from Liberty was very pleasant. But I want my original papers back and I haven't gotten any of them. Other than that, everything was nice. Liberty is a great company to do business with and my experience with them went very well. It was fast and I was very surprised.

We did a reverse mortgage with Liberty Home Equity Solutions because it was the best deal for us since I’m 78 years old and my wife is 73. I had to go to a counseling session at first before I could do anything about it so they could explain the pros and cons of the situation. It was informative and it was what I had figured ahead of time. The loan officer was okay but they moved awfully slow. They also told me they didn't sell their loans, but they had sold it right away to Ocwen. I didn't appreciate them lying to me.

We lost our mortgage business and I survived a bankruptcy after my husband passed away. He must have been gone for five years then and I was alone. I had so few resources and I was 67 years old. All I had was social security. I looked at getting a refinance but I didn't have credit to be able to do that with Wells Fargo. And it wouldn't have been enough money anyway. It wouldn't have solved the problem and I feel bad that I'm living off of my son's inheritance, but he's far better off than I am. So he was very supportive of me going this way. So the reverse mortgage was a life saver for me. Otherwise, I would have had to sell my home and downsize and go live in some senior manufactured home parks somewhere.

My wife and I are both retired. We don't have a huge income but we had a lot of equity in the house. We felt we could use that to our advantage, make things a little bit easier, and do some things that we couldn't do otherwise. So a reverse mortgage seemed like the best fit for us then. I looked for reverse mortgages and went on the internet. Liberty was the first one that popped up and I liked that we had to go through all the test and take the classes from HUD in order to qualify for them. I felt it wasn't gonna be a ripoff and it was a good legitimate company.

The first time I heard about Liberty was when I got a reverse mortgage. The gentleman that I worked with the first time was very knowledgeable and seemed to be very honest and forthright. It was a tough decision to make and I didn't wanna do it but getting a reverse mortgage seemed like the way for me to go and I don't know what else I would have done. I needed cash but didn't want to be borrowing more money because I wanted to pay off bills and my house was totally paid for. And he was really good about helping me get through it.

I had heart surgery a few years back and realized that all our money was in our house and if I kicked off, my wife couldn't get to it. We were perfect candidates for a reverse mortgage because we had a lot of equity and not much of a mortgage left. They treated us well and made good when we drew stuff out. The representative, Ann, was excellent. So we got a reverse mortgage from Liberty for the second time and since I was already with them, we got a couple of discounts, especially for the closing cost which was good for us. I’m very satisfied with our experience with Liberty.

We worked with Judy and Steve of Liberty Home. Judy is absolutely fantastic and knows her business inside and out. She had an answer to any question. Steve is kind of a newbie and he had to go back and ask Judy some of the questions we asked him. But other than that, our interactions were wonderful. We were very satisfied with the results.

I had already done a reverse mortgage with another company and I hated them. So, I got in to my own money and paid it off to get rid of them. Almost 2 and a half years ago, I wanted to put a new kitchen in so I contacted Liberty. Then about three months ago, they sent me something in the mail that said they could refinance my reverse mortgage so I did it. I wanted to paint my fence, car port, and side porch. I had paints that I wanted done on the house but I didn’t want to take out of my income to pay for them because it would leave me with no money at all. And I’ve done quite a bit of work already. I’ve gotten the beds and one room of the house painted. I’ve gotten new light fixtures, too.

Doing a reverse mortgage seemed to fit my needs more because I didn’t want the expense of taking out a home equity loan. Liberty's customer service features seemed better than others. I talked to several different companies and their representatives, and I liked the way that Liberty approached the process better. They weren't high-pressure and always answered my questions. Also, I got good references from people who had used their products.

My financial advisor told me that I should look into reverse mortgages and he gave me three or four companies. One was with Nationwide and one was a Liberty representative. I called those numbers and asked for some information. Then I met with representatives from three to four different companies. My son is an economist for Federal Reserve so I asked him to help me understand what's the best way I should go. We eventually decided we want to go with Liberty because the program I went with was one where there wasn't any money down upfront. It's very good.

I'm happy that I went with Liberty Home Equity Solutions. They seemed like the best option for me. Their guys all did their job very well and professionally and they're very understanding. They explained everything in detail so I understood what was going on.

I have a wife who is either in a wheelchair or in a chair. And after a year's full time help has come in, my funds were almost non-existent. I had to have some money to keep her at home so I got a reverse mortgage. My son from Dallas said that Liberty was one of the better ones. I contacted the one that he said was number one but they were kind of pushy. I had a good relation with the lady who contacted me from Liberty so I went with them. At first, the experience was wonderful. I was very enthused about the lady who I was dealing with. When they told me that she no longer worked there, I was disappointed and almost quit at that time (which I probably should have). And later on, it was indifferent.

My significant other, Earl, has a reverse mortgage through someone else, and we refinanced the reverse mortgage through Liberty Home because I know somebody who works there. The loan officers were awesome. I used to do reverse mortgages so I'm pretty knowledgeable about that myself. It's been a lot of years though and things have changed since I did them. But they were awesome. I called them, they got right back to me and they knew what they were talking about. There was never a second wait. Everybody is in the process and kept in touch with me. They were very good about getting the counseling done. I have a hard of hearing boyfriend and they worked with me so it made things very easy for us. I was very impressed with them. I never had a better experience in my life. They're the best mortgage company I've ever worked with and I've been bragging about the company already. I would recommend them highly.

Steve from Liberty contacted me and was persistent in staying touch with me. Reverse mortgage was the only one left open to me and in the end, he came up with a better deal. He was there the whole time. He answered all my questions and was also there at the closing. Any fears that I had, he would double-check and come back with an answer. He made sure that I didn’t have any questions or issues. But I'd say my experience with Liberty itself was a little negative because they came back the day of the closing and the closing costs were higher than I had been quoted. They explained why and I understood, but I didn’t appreciate being topped on at the last minute. But it was a good experience overall.

I would just like to update my initial review back on 5/14/17. I have received my $100.00 Visa gift card and Liberty has kept their promise AOK. Thank You.

My home is paid for and I knew I needed a new roof and various things. I live on a fixed income and a reverse mortgage was the best and only way to be able to do it. Going with Liberty was a shot in the dark but they were all very friendly, nice and it was explained to me extremely well. I had loan counseling and the guidance I had was very thorough. It took longer than I thought it would but it worked out great.

I am very satisfied with Liberty Home Equity Solutions. Their process was very simple, easy, and nice. The people who work there were all good. They are friendly, helpful and knowledgeable. They gave me good guidance in my reverse mortgage decisions.

I got a reverse mortgage when the price of real estate was low. Our property is so much higher now that I remortgaged my remortgage. I picked Liberty Home Equity Solutions which was the closest to home. Their reps were friendly, gracious and kind. Whenever I had a question, I got an answer either through email, direct mail or phone call. They also gave me all the information I needed. Liberty Home Equity Solutions showed me that they were for real and I am very satisfied with them.

I was looking for reverse mortgages online and Liberty met the needs of my mother's current financial situation. I also liked the people who helped me. The first contact I had was excellent. Then I dealt with 2 other reps, Margaret and Howard. Howard made me feel like he personally was involved. I felt that I trusted him. He is an elderly gentleman - a gentleman in its nicest way. He took whatever time I needed so I can fully understand what we were doing. He laid out the options for me and the best way to do it. These three people were caring and efficient. They were all patient and helpful. They walked me through the process and got it done.

We're both elderly and our income is on social security. The income will be lost if one of us was to pass away so it would not be any helpful to anybody else. We felt that if we went the reverse mortgage route, we would be able to get the equities in the house to work for the survivor of the two of us. I started my inquiry into it and see how it worked. We've been looking into it for a year or so, and we decided to make the move. We've only been with Liberty for a couple of months but I don't foresee any problem with it. The way I was instructed by the person we had consulted with before we made anything is that, it's pretty much all controlled by HUD and it's not like it was when it started out 10, 12 years ago. It's all kinds of rules and regulations on it. And if we have any problem, we go right to the Federal Housing Department and make our complaint there. I had no problems with Liberty at all and I'd recommend them to a friend.

My loan officer from Liberty Home Equity did a fine job. He was courteous and professional and was able to fit my needs into everything that was going on. I felt that Liberty discussed all my options with me and I was completely satisfied. Any questions I had, they explained to me. Everything went pretty smooth and just like they said it would.

I had some debt and I wasn't able to get other products other than reverse mortgage. My daughter went online for me looking for debt solutions. She looked up a few and thought that Liberty Home Equity Solutions was fine. They were just about the best thing I have ever worked with. They were right in line with everything and answered all questions. They gave me more than what I needed as far as information went and they were all very patient. They told me anything I didn't ask for and became more aware of. In my situation, they really had everything that I could look for in anybody that I would go to in the time of help, and they were there for me. I really like them a lot and would refer them to others.

We had an enjoyable experience with Liberty. This is my second reverse mortgage and Liberty's rates on the loan were much more advantageous to us versus a couple of the other ones. Also, it was very easy to deal with Reggie, the rep from Liberty who we spoke with. He answered all our questions. We called and emailed back-and-forth. I had to scan some documents to my computer and email them to him. And everything went smoothly. He wasn't a pushy person and not the average salesman. He pretty much laid everything out on the table and gave us the option to go forward or not. And it was pretty straightforward.

Liberty Home Equity Solutions tried to make the experience well for me as much as they could and I've received nice guidance from them. But I owed my ex-wife some money out of it and she and her lawyer were bugging me. I was trying to hurry but I wasn’t hurrying fast enough so I had to pay a penalty. It was a little bit slow with Liberty. They kept adding stuff to it every time I thought it was over with. But finally, I got it over with.

Reverse mortgage best fits our needs and our experience with Liberty was very good. It has helped us with our bills. Also, our loan officer was fine. We didn't have any problems with them and I would recommend them.

We're in our 70s and reverse mortgage is the best way to get out of a mortgage payment. The guy who was helping us with our reverse mortgage put me through to Liberty Home Equity Solutions. The process went very smoothly. Their loan officer was helpful and was able to answer my questions. However, since that time, we have been getting mails about every other day from Liberty wanting me to borrow $201,000 and I'd like to see that stop.

I liked the way the Liberty representative who came to our house did business. I also liked the information that we were given and the monetary amounts that came out better for us. And so I chose to get a reverse mortgage through them. Liberty's loan officer, Marty, was extremely knowledgeable. He answered all our questions and was on call. We could call, text or email him and he answered us very quickly. Moreover, he got us a better deal.

We are retired and facing dwindling income... so the advantages of a reverse mortgage were very appealing... allowing us to remain in our home, with less financial stress. Our experience with the Liberty Home Equity Solutions team has been very positive. Most importantly our loan counselor (for the Pennsylvania area) explained everything slowly and in detail. He was always available and kept us updated during the entire process. He never let more than 2 days go by, without calling us to keep us updated on the status and reassure us that things were progressing. Within three months we had our home equity loan, with a closing arranged right in our house! We are totally satisfied with our entire experience with Liberty Home Equity and would highly recommend them!

Linda from Liberty Equity was wonderful. When I looked for reverse mortgage names and picked Liberty out of there, she then called me back the next day and we got started. She got everything done when needed and kept in touch with me through the process. During our one-on-one, I wasn’t just another person looking for a loan. She was very personable and professional. The guidance that she gave me was great.

When you’re older, it's a big step to borrow any kind of money. We had to become totally unencumbered. I had gone to a financial program at church. So we figured once we got squared away, I would approach Social Security and ask them to no longer take that because I don’t believe that we are going to have a tax burden once we’re totally just on Social Security, which will be 2016 taxes. When Paul retired last May, he paid off the mortgage when he got his profit sharing and 401K. Reverse Mortgage was the option for us because there was no payment involved. We didn’t want to remortgage and have a payment because now we’re both living on just Social Security.

I went online looking at and comparing different companies that were offering reverse mortgages. I read a bad review wherein somebody that had used one of the big companies, after wasting 90 days trying to get their loan done, pulled their loan app, went to Liberty and had it done in 30 days. That's what prompted me to call. Also, a friend of mine ended up doing a reverse mortgage. She used a broker but the loan ended up with Liberty. I had been thinking about doing a reverse mortgage for several years and was just apprehensive. But once I talked to Cindy, the loan officer, I was comfortable and ready to do it. She answered every question I had and she did right on cue anything she said she was gonna do. It was an extremely positive experience with Liberty.

This was the second time that we worked with Liberty Home Equity Solutions and we didn't have any problems. We were revising a reverse mortgage and that was best suited to what we needed. My loan officer did a good job and I talked with him so much on the phone. He also had other people that backed him up when he wasn't there or when there was a question that he didn't have the answer for, so I felt comfortable. When we got finished, we could trust Liberty and we're happy that we did it.

We're both retired and we wanted to save the monthly outflow so we chose a reverse mortgage with Liberty Home Equity Solutions, Inc. We dealt with Eric and Peggy. Both of them were excellent. My wife talked mostly with Peggy while I talked mostly with Eric. They answered every question we had, which was limited because information was covered good from the get go. They were also very personable. Eric even called a couple of days ago again to see how things were going. It's sad that more people don't know about the reverse mortgage for purchase. It's a slick program and everybody we've talked to about it and explained said, "Whoa! That sounds too good to be true." I said, "Well, we got it. So, it is true." It has been wonderful.

The people at Liberty Home have been very cordial and helpful. I liked their rep who came to the house. He was very good. On the other hand, I thought that maybe Liberty would disperse the money a little faster than five days, but it takes about seven days. Once I get used to that, I'll be okay.

If we won the lottery, we'd be able to pull our mortgage back in a year if we wanted to. But Liberty Home Equity Solutions gave us options and that's why we did it. We checked with some reverse mortgage providers and one of our problems was my husband is blind and deaf so we needed to have somebody come to the house to talk to him face to face. The guy from Omaha was the one who came, sat at our kitchen table, and discussed things with us twice. He came a couple of times so it benefited my husband. My husband did not want to leave where we live and did not want to do it. We live in a small lake and we've been there for 40 years, and he's 80 so he wanted to stay. I was ready to sell up and move up north but he wouldn't because we have a lake up there, too. But after having a couple of conversations with Liberty, he said, "It looks like we can get out of it if we wanted to."

I liked talking to Judy, the loan officer that I started out with at Liberty Home Equity Solutions. She was a pretty good talker and was friendly. Liberty also provided me good guidance and I had a commendable experience with them. They were very helpful and informative so I didn't have any problems. However, the problem was with Ocwen. I got a letter from them saying that the loan services were changed, but the loan number is not even the same so I didn't understand that. I then tried to get a hold of somebody at Ocwen Loan Services.

My loan officer at Liberty was fine. The process was not the easiest thing in the world to understand but he did a fine job trying to explain it all to me. He was there when I needed questions answered. It wasn't a bad experience but it was an experience that I would have preferred not to have done. I had some issues with the hospital bills with my sons and I needed to take care of them. Those were surprise stuffs and going with Liberty was the best way to go about it. There was more paperwork in a reverse mortgage than there was on a mortgage. The procedure also took a whole lot longer than I thought because my situation was a little messed up to begin with. But, we got through it and gave a shot with whatever the situation was.

My experience with Liberty Home Equity Solutions was really great. My daughter-in-law and her mother and Gary, her husband, had gone with Liberty and Daniel went down there. He was the one that came out and talked to me when I was thinking about doing it. I had my son and my daughter with me so that they could ask questions if I forgot to ask something. He was patient and was here two hours with us.

Liberty is the best place I've ever seen in my life. They are wonderful, and that's because of Christine. She's the best in the way she interacted with us and being very patient. We did a reverse mortgage and at the end, they told us we couldn't do it because of my husband. Christine said that it was too early for me then. By the time I was starting to make 62, we called each other and that's how we all got started. She made me understand everything. She's still going through things with me and helping me out a little bit with a lot of things. I'm glad that we did our reverse mortgage through Liberty because we always have money put up. It's beautiful.

I'm 82 years old and I have a lot of equity in my home. I'm not sure if my heirs are interested that much in my home so I figured I would go into a reverse mortgage. I plan to stay in the house. Then, I have a second home. Liberty Home Equity Solutions is a little behind times in terms of using technology. They needed to get into the 21st century. They asked all kinds of stupid requests to justify my loan, which I assume was a government requirement. It was pretty annoying. But, it got done. My loan officer named Anthony was very good and informative. He answered all my questions and attended to my needs. Also, the guidance I received from Liberty was good and educational.

My wife looked Liberty up on the website and said that they were at a good rating. So, we went with them, and our experience with them was okay. The process took a long time but that’s normal, and everything seemed to work out all right. Also, their lady rep was really good at informing us of what was going on. However, their general fees were more expensive than some of the others, and some places didn’t charge some of the fees they did. They said the appraisal was $400, but it ended up being $550. We paid the appraisal and then they billed us again for the appraisal, but we finally got it back. There was also another charge that we weren't supposed to get, but they ended up giving that back to us, too in a reasonable amount of time.

I needed to be able to not be paying a mortgage, and a reverse mortgage was best for what I needed. A reverse mortgage doesn't always make sense up front when you're first learning about it, and the Liberty loan officer explained everything and answered all my questions. He came out to me to fill out all the paperwork. I did not have to go to his office. He was really nice to work with and I appreciated that he took plenty of time to explain things to me. There was a couple of times that I didn't have some of the right stuff that I had to send in, but I could just fax it to them or scan it so that worked out real well. I would recommend them.

The loan officer was courteous and answered all of my questions, but the communication about the closing cost wasn't very thorough. A lot of it was because I misunderstood what they were saying. I'm not a financial person, so sometimes things are lost in the translation. But when I got the documents, it was all very clear. Maybe it was just that I read better than I hear. Everybody that I dealt with was very thorough and professional.

A person at church that I trusted gave me Phil's name at Liberty Home Equity and I got a reverse mortgage from them because of Phil. He helped me through the process and I got some money here last week. I'm just getting ready to pay off the pickup. The lady loan officer was real nice and very thorough in a meeting I had with her. I miscalculated on what I owed and had to ask her to send me some more papers to increase the amount that I borrowed and everything has turned out all right. It was fine overall with Liberty.

I own my house free and clear. I'm getting old and don't have any family to leave it to and figured I'm sitting on a cash box. My initial contact with Liberty Home Equity Solutions was really good. Also, I didn't want to apply to too many companies because each inquiry drops the credit score 41 points so I was limited to one. And after I talked to Liberty, I called my friend who was with them, too. The loan officers were really proficient and excellent. I wrote to their supervisors and complimented them. I received good guidance from them, too. But I had one negative at the end which was the closing notary that they sent. It was really bad, though it was a third party and wasn't part of the company.

I decided to get a reverse mortgage because it fits my needs from the payment. I had my mom in my house and other people helped. And when they left, everything changed. My mom passed away. She got me this house like she was living in it. So, it's a special thing and I needed to keep it rather than move. I went with Liberty Home Equity and have done two reverse mortgages with them at the same time of the year. The first one was a little hard. Laura, the loan officer was distanced and was just busy during that time. But she came out here for the first information, then we work through the process and then she came out with the notary. I liked that. In contrast, Jim, the loan officer during my second reverse mortgage, didn't do that. But he must have done differently because he knew that I had gone through it once. But he was okay. He even sent me a thank you card, which was very nice of him.

I chose a reverse mortgage mainly because it was a legal deal. This was my last resort. My wife and I are over 70 and we figured what difference did it make. I was gonna refinance and I originally had went through people I'd finance before to get a refinance. But I'd had to file bankruptcy about three years ago and I basically didn't qualify for FHA. It was a personal service in a sense from the local agent named Gary that I got, which set me up with Liberty. The agent came to the house and we sat down and talked over stuff rather than on the telephone or over the internet. However, Liberty cost me a little more money.

After I expressed interest through AAG, Liberty contacted me. I assumed that they were a part of a bank holding company that was owned by AAG. I didn't have a preference as to who handles the reverse mortgage, but I had a lot of questions about it. They answered my questions and sent me literature and I read it over. I was a broker/owner for 30 years. So I was familiar with the mortgage instruments in general and it was natural for me just to ask questions. I knew which questions to ask and they did a good job with providing me answers. The loan closer sucked but the originator did a great job for us. I'd recommend Liberty.

My brother had a reverse mortgage and said it alleviates a lot of worry. So we thought we'll give it a shot. My wife called someone with Liberty and he was honest. He explained things and was to the point. We were happy with the way he pulled it off. Everything was good with the loan officers too. They were patient and good at explaining. If we didn't understand, all we had to do was say so and they would go to great depths to explain it. However, getting the mortgage was a little slow and altogether, took almost a year. But that wasn't their fault because when we needed them they were busy and when they needed us we were busy as well. If anybody ever ask me, I will recommend them.

We thought a reverse mortgage would work better for us. We just closed and so far, so good. Angie and Peggy did a fabulous job. We would recommend Liberty Home Equity. It's nice knowing that we don't have a house payment now.

I've been battling cancer for 10 years and I've got medical bills. We have everything we need, but it doesn't pay anything substantial on all these medical bills. Our income is not big and mortgage was $500 a month. So to get rid of that, we decided to go with a reverse mortgage. Liberty Home was so helpful and did everything to get us the reverse mortgage. The rep we were assigned to, Anthony, was wonderful. The people they turned us over to in Michigan were also great.

I was looking around at reverse mortgages and talked to about three of them. One of them didn't really seem to think much of the whole idea. So, I left them out. I came across Liberty and one other outfit. Liberty is in the Sacramento area. I could get down there if I needed to, where the others were way out of reach. The Liberty loan officers were good. They seem to know what they were talking about. They answered my questions and did the paperwork. Everything went seamless even when I never saw any of them there because we were over the phone. At this point, things seem to be good. Going with them achieved the primary things that I wanted to do. I got rid of the house payments.

Money was our deciding factor to avail of Liberty Home Equity Solutions' reverse mortgage program. Murphy was our loan officer and he was very nice and informative. He came with a partner and after that, another woman came out who was from the funding company. We were there with her for about three hours.