Liberty Reverse Mortgage Reviews

Reverse mortgage was appropriate for our situation being semi-retired and 68 years old. We decided that we have good equity in that home but we're never going to pay it off entirely and we'll downsize before we pay it off anyway. We were referred to Liberty by er, there were a couple of other individuals who I engaged with on the phone. They were also helpful once the process was turnedour financial adviser in Denver, Colorado. I talked to one other reverse mortgage company and they were fine also but we decided to go with Liberty where the representative was very helpful and moved along very quickly with it. The loan officer educated us as to what the whole process and product were. We went through the counseling session over the phone which was required with the third party. The whole education process was good. After we went through the process with the loan offic over to them.

I wanted to remodel my picket fence around the house and I had a couple of credit cards. But I already had a mortgage with Ocwen plus I was given a loan, and I had to continue paying both. So when I talked to Ocwen, they told me about getting a reverse mortgage and it sounded like a good idea. I was already with them for 15 years and when they suggested Liberty as the first option, I went with them. The ladies that I talked to at Liberty were very nice and seemed caring. The first one explained the different ways of going about the reverse mortgage and walked me through it. I had a problem understanding at the beginning but after I've had time to read the papers over and over again, I understand it better now.

I read reviews on a company and everything was just terrible. They talked about it being a call center and how they never got to talk to the same people. I kept looking through all those reviews and I found one that said, “I just threw my hands in the air and I called Liberty. And they’re the best and I’m very happy with them.” I called them as well. My house was paid in full and I wanted a reverse mortgage as part of my retirement plan.

I didn’t want a regular refi where I had to pay the money back, and reverse mortgage seemed like something that I didn’t have to pay back. Liberty was willing to work with me on the assessment and a few other things. It was pretty expensive and I didn’t have the $500, but they worked beyond that. I was working with a couple of other companies, but I liked Liberty the best. The rep, Richard, and I went back and forth quite a few times and he was very helpful. At every stop in the process, the reps handed me off to someone else, but Richard was instrumental in getting me to go with Liberty because he was very knowledgeable and I felt comfortable dealing with him.

My granddaughter told me about Liberty Home Equity Solutions and I got a reverse mortgage from them since it offered me something that I could have until I die. Their reps have been courteous and explained everything well. A lot of work was needed on their paperwork, but they're good and efficient. My counselor also told me all about what to expect and what not to expect. I like that he mapped it out good for me. It’s been an interesting experience.

I chose to go with a reverse mortgage since I’m retired and I didn’t want to have to make a payment. I put in a request at Liberty really quick, then somebody called me. Things ran smoothly after that. The loan officer that I talked to was very professional and our interaction went well. They weren't pushy or partial. It was a professional and timely experience overall.

My father is 92 and on a fixed income. The first reverse mortgage that he and my mother had was used to pay for all her medical bills, so he was worried that he wasn’t going to have enough money in case something happened to him if he got sick. He got a reverse mortgage with Liberty and everybody there seemed very nice and friendly. My father forgot to find some papers and when the message got to me, it was not a complete message from the people in California, so I called the woman in Texas and asked for her help. She gave me the name of the person to call in California and really helpful. But when the notary came out, I found out the pay-out was going to be in monthly installments and he was under the impression that it was going to be a one month sum.

We wanted to be able to get money but we didn't want to take a loan out then have to pay it back because we might not use that much. So a couple of years ago, we thought about doing a reverse mortgage and we dealt with a gentleman from Liberty Home Equity Solutions. They were right in the ballpark price with most of the companies and we were pleased with them, but we didn't push through with the reverse mortgage at the time.

I learned about Liberty through my former company and the reverse mortgage appeared to suit my needs. Things went well with the loan officer with the way the steps and the advantage it would be to me were explained. Overall, it was an effective and helpful experience with Liberty.

We have done a home equity loan already plus I want to try to keep my mother in the house and the reverse mortgage was the best way to do it at that point. The loan officer came to the house and that's good. With that home equity loan, anything I did would come out of a checking account. When PNC went to collect the payment, there wasn’t any money in the checking account, so we ended up with a late charge. We got that resolved, but it was a mess because there was a problem with the coordination between the pay-off amount. After Liberty paid off the PNC home equity loan, there was still a balance left on it and I had to pay the balance. But the agents that were involved were very cooperative, very helpful and I had a pretty good idea about what I was doing.

I went online and saw a few different companies advertising and chose reverse mortgage because I don't have to make payments or anything on it this year, tax-free. I contacted other reverse mortgage providers but they did not really respond that well. But when I talked to Liberty, they were very friendly and called me every time. They were available for any questions or anything that I needed and answered everything for me right out. My dealing with their loan officer was fantastic. I had a very good experience with Liberty Home.

Liberty Home Equity Solutions was the third company I decided on. The first one that I talked to I never got off of first base. The guy who called me ticked me off over the phone before I even got to know the company. I was also dealing with another company but I got discouraged with them because of some of the things that they told me one time and then told me something different. I then got in touch with Liberty and I was more than satisfied with the way things were handled. What they told me they were going to do, they did it. I wanted to stay in the house that I'm in and I needed financial help to keep it up and keep going so I got a reverse mortgage.

I had come to the end of a long-term paying nothing but interest. When I had first gotten hitched up with Ocwen 15 years ago now, Liberty Home was in one of Ocwen’s communications. The information that they sent was all very positive and easy to follow so I made the phone call and worked with them. Everything was great including the other ancillary people I had to deal with as part of the process. I saw a well put together package of things to do. I told the gentleman that I had dealt with most that I was going to put him in my address book and call him every now and again and talk to him. What was nice about him is he had worked in Cleveland upon a time so it was like dealing with somebody who knew where I came from. My experience was a very positive thing, all the way around.

I had put a lot of pension to my house and needed to get some of it out so I called Liberty. I am glad that they have responded more quickly and with more information. The loan officer that I spoke with was very understanding and pleasant. He explained things to me thoroughly. Although I was not happy with the speed with which was the transaction closed. It seemed to take longer than it should. It took three months and there were reasons. It might not have been quoted three months. It would seem to me that they would do one thing then the next day, do something else. But it's done and I have my money. They also did not do very well at explaining about having my escrow accounts. They told me that we were going to escrow funds for paying my taxes and insurances, but that was all.

The company that I talked to first was Lending Tree. I started off with them, but the rep wasn’t explaining too much to me, which turned me off. That’s when I began my Google search and found Liberty. I'm 62 June of 2017 and when I found out that that’s a qualification, I started and I was right on the mark. I spoke with Jim and he was wonderful. He answered all my questions and put me at ease. I live in a condominium, so they had to deal with the management company. There were a couple of hiccups, but it had nothing to do with Liberty. Now I can do things with the money I would have sent out to Chase for my mortgage payment every month. I don’t have to send that anymore and that stays in my account. I don’t have any money worries now because of Liberty. They were very professional and I'm happy I did this. I'd tell my friends that Liberty would do a superior job.

I started off with AIG and talked to a guy four times but I couldn't get him to give me the information I wanted, so I just gave up on him and went to the internet and found Liberty. Their loan officer was excellent and the guidance I received from Liberty in making my reverse mortgage decision was excellent as well. All of them were very helpful, informative, answered questions and very pleasing to work with.

Liberty's loan officer was magnificent and I like her. She's very friendly and knowledgeable. The experience was all good but it was disappointing that I thought we will get a little more cash on our hands because of the equity. It didn't turn out to be that way, but still, it was better than nothing. We had a referral from someone in Minnesota and she sounded good, too. But because of the relationship we developed with the loan officer of Liberty, I decided to stay with her. Although the lady from Minnesota had offered us more money.

Jim, who is a friend of mine, went through a reverse mortgage with Liberty Home Equity Solutions and he sent me the information. He had a fantastic experience with Katherine, the loan officer, and he highly recommended her. Katherine and I hit it off. It was like we've known each other for years and she was great. If I had a question, she had an answer. She also sent me everything. My experience with Liberty has been great and I'd recommend them.

We thought long and hard before we did a reverse mortgage because it's a big deal. We got a hold of Liberty Home Equity Solutions, Inc.'s rep and he made it a good experience. I'm almost 80 years old and still working. I had some money saved and I need to work on my house. Their rep came down and explained to me how it worked and I'm not taking the chances anymore. They used to have a horrible reputation but he explained it in ways, more than once, that it was not scary when you work all your life. You're not losing it. He made three trips down here so he could sit down and explain and not talk on the phone all the time. He told me the things that he could do. It was all laid out good and in layman's term for everybody to understand what was going on. Also, he wasn't pushy at all. He did a good job and I was able to call him if we had any question. He took time to answer it and went in detail. So, I was really pleased with him.

I got my first loan from Liberty Home Equity Solutions so I naturally went to them when I refinanced my reverse mortgage. I know that Liberty would take good care of me and be honest and realistic. The processor was very nice, good, and accommodating. I was very satisfied with the care that I have received.

Liberty was great. They were really informative and helped me and my family understand the reverse mortgage more. We needed some money and we were guided where we could tap in to get money without selling the home. The loan provider was always there when I texted her. She would also get right back to me.

I decided to do a reverse mortgage because of my age partially and the way the cash figured out, and when I called Liberty, they’d listen. Peggy first contacted me and she was a liaison with Liberty. She was fantastic and the best. When I had problems with the loan officer, Peggy would get it straightened out right away. The loan officer just seemed so confused, although she was knowledgeable but that’s once you figured out what she was doing. It all worked out in the end. I hear and tell, and I got a few laughs out of it, so no harm, no foul. They were helpful and got the job done, and overall, it was a good experience. So many people are confused about reverse mortgages and I’ve told a couple of people my age that have a similar financial situation that this is the best thing I’ve ever done.

I don't want to go bankrupt, and this reverse mortgage with Liberty seemed like the only way I can get it. Christine’s my loan officer and she is great. I talked to other people, or my son talked to one and Liberty matched the offers from other companies. I just called last week and they emailed me the forms so I could take some money out of the account. The service is great. I am fully satisfied with the experience. You couldn't match it, couldn't beat it.

We wanted to free up some cash and we had a lot of equity in our home. And a reverse mortgage seemed like a good move. I looked online and I saw that Liberty was very close to our house. Our Liberty loan officer, Patrick, was outstanding. He was very knowledgeable, patient, and went out of his way to accommodate us in every way he could. So it was a very positive experience. I would certainly recommend them.

My son started a reverse mortgage with Liberty for me and I'm very pleased with it. It was frustrating at first and I had to get so many things together. But I wanted to do that so if something happens to me, then they get their money back, and I don't have to make monthly payments. The officers were very nice and they gave me very good guidance. I was able to pay off credit cards and a lot of bills. It was very nice overall.

We want to remodel the bathroom and my husband needed a new truck. By the time we saved enough money to do it we’d be dead so we decided a reverse mortgage was right for us. Then I went on the computer and picked the one that had the best rating with the system or bureau. We chose Liberty just off the reviews and their loan officer was very professional and good. They called almost every day and we knew what was going on all the time. We also had to do counseling to make sure we understood what we were doing. So far, everything is good and I've told people about them.

Reverse mortgages have a lot of bad publicity and I looked into about 12 different companies that offered them on the internet. I talked to Liberty and to the number one company, which was AAA. The one who came out first from Liberty and made an appointment was Lori and she was a very good salesperson. She gave me all the information that I needed to make the decision. I would highly rate Liberty and the people that work for them. But the government had all these people come out, estimate on my house and pick a lot of stuff apart that was stupid. They caused me a lot of problems and nothing but headaches. But it was all done in spite of the estimator.

We bought the house from CalAtlantic and Liberty was our mortgage company. I dealt with somebody in California and in Florida. The one in Florida told me it’s good to close, and the one in California said there's no way. That went on for three times and on the fourth time, we were told to meet our realtor at their office at 4:00 o'clock, so we did. When we got there, she asked if we brought anything to eat. We said no and she replied she doesn't have any paperwork for me to sign. We sat there for an hour and ordered a pizza, and she kept waiting for something to come over on our computer. She said I got to have a mobile notary.

When we decided to do a reverse mortgage, Liberty was the first one that called us back. We had no problems with them and it went smoothly.

Somebody referred me to Evergreen Home Loans in Poulsbo and we worked with Dawn. She was in Liberty, which was who they went with, and we had a reverse mortgage with them. Then we refinanced and worked with their loan officer Chris whom we had a good interaction. He was good, easy to get a hold of and kept us up to date. They did what we wanted and everything went fine.

I thought reverse mortgage was the best thing available and Liberty seemed to be the most hands-on and most concerned. The loan officer was very pleasant-mannered and my interaction with him made me want to deal with them completely. Liberty's reps were also very informing, very understanding and the manner in which they conducted themselves was quite acceptable.

We went for a reverse mortgage to basically get rid of the house payment. It would save us some cash flow for retirement. I worked with two reverse mortgage companies and both sent us paperwork. But Liberty was better and they were less pushy. They offered a little bit more guidance and it was real good. The appraisal team ended up lower on the house than I expected, and they resolved that problem. It was also very nice when they sent us something they did. Plus, they were willing to work with us on different things.

I was given a phone number and a name. I called and it was the Liberty Home Equity Solutions office in Phoenix. I gave them my name, phone number and address. Later, I got a call from the office in Carson City, which was the office with the broker. I then got a call from somebody in California. A reverse mortgage started there somewhere. It would have been simpler having to deal with one or two loan officer or a broker or somebody from their office. I'm sure they planned on making some money which is a good deal off me unless I got the reverse mortgage but everybody I talked to was friendly, knowledgeable and quite professional.

People at church told me about Frank and I went with him. We saw each other at church on occasion and I trusted him. He was always very helpful and available when I had a question. I did the phone call preview, and everything was well-covered. It was excellent.

I figured that a reverse mortgage would fit the situation I was in. It was for my 85-year-old mother. There was a bridge loan that I was looking at but that requires her to move into a facility, and she hasn’t yet. A reverse mortgage looked like a pretty efficient bang for the buck. The Lockheed Employees Credit Union referred me to a Liberty guy in Florida. I felt comfortable with them and I didn’t go out and get a bunch of other reverse quotes from competitors. Liberty gave good guidance and I was happy with them. Everybody was very attentive. A couple of times in the process, their rep showed me the other options as part of the due diligence of going through signing things but it was clear which one was best for us, so we locked in on one pretty quickly. Overall, they had a sense of urgency. It's nice that things move as quickly as they can.

A reverse mortgage was a better solution for us at our age. A lot of the other reverse mortgage companies were out of state and I wanted to do it on the phone or online. Liberty had an agent and he came right here, sat down with us, and explained everything. If we didn’t understand something, we called him up. We called him several times and he was very obliging and very helpful. The guidance that we received was great because he went step by step. And if there was a step that I was confused about or my husband wasn’t sure about, our agent went over it again.

I needed a reverse mortgage to make a living and the Liberty agents who came to my house were nice and easy to talk to. Every one of them was very good. They made me believe that Liberty is a good company and they answered all of my questions. However, I'd like to get a copy of everything that I signed. I got the copies here but without my signature. The agent who came here said she's going to call and send it to me.

I got to looking into reverse mortgage and Liberty Home happened to be the lender that was first on hand and the first one I talked to. The loan officer was very informative and knowledgeable. She answered all my questions and gave me very good guidance. The process was longer than I thought it should be, but it wasn’t exceptionally long. I had a very good experience and was well satisfied with Liberty Home.

A reverse mortgage was suitable for the age and I chose Liberty Home Equity Solutions because of my lawyer. Dealing with the loan officer has been pleasant. They were professional and the guidance they provided me was good.

I had called Liberty about four years ago and I just wasn't ready at that time. My credit was good but because of lack of income, I didn't have a lot of options but to do a reverse mortgage. When I wanted to pursue it again, I called the number and talked to the same agent, Elizabeth, who I had talked to before. I was impressed that she was someone who had stayed with the company that long. She was very informative and professional. She stayed on top of things, returned calls and had answers to my questions. I hope that things work out the way we had discussed them.

I’m almost 60 and I’m disabled. I’m still working a little bit, but I’m tired and I want to retire but with social securities, we won’t be able to afford our loan. We got a letter saying that we can do reverse mortgage through Liberty. They’re good, very helpful and went through the process smoothly with us. We got what we heard from them and what we needed to know. I’d recommend Liberty Home Equity Solutions to others.

I'm going to be selling my house shortly because my income level went down and in preparation I have to throw some money into it, paint and do some things. So I thought that getting reverse mortgage would be the best. I went online with AAG and filled out some form then they sent it to whoever they deal with. Liberty and somebody else were rated top two and within minutes Liberty was the first one to email. The Liberty loan officer was very local so I was able to meet with him. He spent a great deal of time going over what it was. First I had to do some kind of a 10-minute or a half hour education thing over the phone. I could have done that without staying with that particular person but I decided that particular person had spent enough time with me. I understood it and so I decided to go for it.

Our mortgage was paid off, we don't need any other kind of mortgage, and a reverse mortgage can be a line of credit for the future. I went with Liberty Home as they have no fee. The reps were very helpful. However, I was told the reverse mortgage would not be shifted to Ocwen as I had called to discuss the legal issues, but it was, so I was disappointed about that. But anyway, we only have a $1 mortgage so it's easily paid off, and other than that, everything went very smoothly. It was an excellent experience.

My experience with Liberty Home Equity Solutions was excellent. We talked to a girl and she was trying to help me, but I just couldn’t make up my mind for over a year. She didn't panic and stayed with me whenever I changed my mind about doing a reverse mortgage. Finally, I told her, “I'm going to go ahead and do it now.” I also heard about reverse mortgages 'cause I have a friend that has one. I'm 71 and that’s the only thing I could justify. I didn’t need a partial real mortgage, full mortgage, or any of that kind of stuff.

Liberty seemed to have better reviews so I got a home buyer reverse mortgage from them. It was good with the loan officer and he was pretty straightforward. There were a few hiccups with surveys but it came through. Also, they provided all the information we needed and it's part of the process that I got to go to counseling for an hour or two. Then, I can apply and it was fine overall.

I had a home equity line of credit that was expiring this month of August and it seemed like it was appropriate to do a reverse mortgage instead. I went to Liberty Home Equity Solutions because they had a local representative in Houston. I like that I can go face-to-face with somebody if necessary instead of just over the phone.

I wanted access to the equity and I don’t wanna have to pay interest. Liberty was local and so I used them. Their mortgage provider was very knowledgeable, understanding, patient, and answered all my questions. However, its closing takes a long time. But it was convenient because the representative was here when I wanted him to be here.

I have a hell of a salesman from Liberty, and that's Dave. Any questions I have even now, I call him. Dave has been like a personal friend and I wouldn’t replace him with anything. He will look up on anything I want to know. He's very knowledgeable, friendly, honest, and I never caught him in a lie yet. Then the guidance I got from Liberty was very good and the people I worked with there were fantastic. They really work hard and they knew what they’re doing. They have never done me wrong and if I thought they did, they would hear some very bad noise from me.

I was questioning whether a reverse mortgage was something I would want to do. Then I saw Liberty Home Equity Solutions ads, went ahead and followed up on it. My savings account was getting low. We had a flood and it slowed down the sale of my house. I've been building homes on the water and then selling them for 35 years. This one, because of the flood, delayed the sale of the house so my savings started to go down a little bit, so I said I'll check in on the reverse mortgage. James was nice. I talked to three men at the California office and they were all fine. They took care of everything. They did a wonderful job and they made it easy for me. I was the one who was holding everything up trying to decide because it took me about a year and a half to decide to do it. They answered all my questions and they were prompt. Everything happened on time.

I was looking for a reverse mortgage. I thought I would just use the equity in my house to do some improvements and also get some extra money. I went online and Liberty was the first one that called. Greg, the rep I talked to was really helpful. He answered all my questions and made me feel that I was dealing with a good company. I've talked to a few different people at Liberty and they've all been very helpful, nice and professional. I felt real comfortable with them. I feel like they had my best interest at heart.

I got the money to pay cash for my house because I got a divorce. I'm 70 years old and in three years, I'll lose my spousal support. While I have social security, I want money to live on and my kids don't need and want my house, so I decided to get a reverse mortgage. I filled out an application form and the lady from Liberty Home Equity Solutions called me.

I have helped my mother-in-law through the whole process with Liberty Home Equity Solutions. I had numerous mortgages myself and I'm fairly familiar with how mortgages worked so I looked at the various aspects. There were a number of attractions that a reverse mortgage has that we felt her circumstance would be beneficial so we went that way. Given her stage in life and her personal situation, she could not have to worry about a mortgage payment anymore. She also had her home for 30 years and she has no intent to leave it. So it worked out very nicely with the way that the property was valued and the process was a lot quicker than a conventional loan. It went through very quickly and very efficiently with a lot of care and consideration.

I liked the lady from Liberty that came to the house. She seemed honest and knew what she's talking about. The credit line fits our bill pretty good so we chose a reverse mortgage and she went through it step-by-step like you'd talk to anybody without trying to sell them something. They were friendly, nice and they helped us out and made it simple.

My financial advisor told me that a reverse mortgage would be the best for me. It’s also through her that I learned about Liberty and they were excellent. The loan officer was always available. He did very well going over everything with me. I've done the process twice now and took a normal amount of time of three to six weeks. I enjoyed the experience very much. Jim was excellent as was the staff. If you are interested in qualify Liberty reverse mortgage would be a very good way to go.

My loan officer from Liberty Home, Richard, was honest and upfront. I explained my concern that I was helping my parents with a reverse mortgage and he treated them with respect. He took time to explain and answer every question that they had. He also included questions that I had and walked us through the contract step by step.

I listed a number of lenders, looked at their ratings and picked the best ones. The terms and agreement of Liberty made me decide on them over the other providers. The Liberty loan officer stayed in touch with me and gave me advice on what was going on. I heard from him every few days until it was done. Overall, they did very well and I’m pleased.

I screwed up and a reverse mortgage fits my current needs. I signed up for something on the internet to get more information about it then Liberty Home Equity Solutions called me. I'm glad they did. Their reps were very professional, very knowledgeable, know what they're talking about, and very good personality-wise. Dealing with their loan officer has been absolutely great, too. If I'm in Indiana and he's in California, he might as well be sitting right here across the desk from me. It was that easy. After completing the business with him, my application went through the underwriting then it went to two other departments. One in Kansas and one in Florida, and those were also great.

I was in a situation where I had no choice and Googled on reverse mortgages. I chose Liberty because of the response I had from Nelly. She was very friendly, helpful and made me feel comfortable and at ease with my situation. And whenever I had questions, they were answered. I had to look for an option I wanted to go, but I was given the pros and cons. I was used to one processor and the loan officer answering my emails or giving me a call and then in the last two and a half weeks of the process, my package was transferred to a new processor whose method and ways of processing was not what I was used to. I started to get frustrated. She wasn't following up and responding to my phone calls or emails until I started cc'ing the loan officer.

We live in a manufactured home and we never found anyone to get a refi on a manufactured home so we went for a reverse mortgage. Liberty Home Equity does business in a friendly way. The loan officer was excellent and let us know when things were going and kept us up to date.

I began discussions with Carol, a loan officer of Liberty Home Equity Solutions, about a reverse mortgage a couple of years ago. Liberty Home got to talking informally with me, and one thing followed another. But it took a long time before we could really move ahead since I had to get an agreement with Internal Revenue. Carol is a sweetheart and she guided me through the whole process. She cares about the people she works with and I was comfortable with her. So, I stuck with Liberty and didn’t even consider another company. They were responsive and breathed a lot of confidence. They were willing to share any information they had and they were very open and honest about it. They kept in touch with me and let me know where they were at all times. I was quite satisfied with Liberty Home and I would recommend them to anyone.

A year before I worked with Liberty, there was a local person who said that she worked with Liberty to do the reverse mortgages. And so, when we decided that we wanted to go ahead and do it, I called Liberty directly. They were the first one I called and that worked. Our goal is retirement income, and with the reverse mortgage, that's what amounted to. My interaction with the loan officer went great because of the promptness of getting things done. The only delay was for the appraisal. The guy and the company that did it dragged their feet for a month and a half. But other than that, everything went fine. It was all done by phone, except for the class we took in Medford. It was an easy experience. We've already received a monthly payment and the amount of money that we ended up getting was what we expected. I just told them what I wanted to do and that worked out well. I would recommend Liberty.

I ran across Liberty Home Equity Solutions on the internet a year ago. They were very helpful, patient, knowledgeable and I had already gotten quite a bit of my information to them so I went with them. I didn’t have a mortgage on my home, I needed backup cash and my credit wasn’t the greatest so I didn’t want to get a home equity line of credit and pay interest, so I opted for a reverse mortgage. It's all great. The loan officer was friendly enough and would always get back to me when I need to ask questions and just Johnny-on-the-spot.

A good friend of mine recommended Liberty to me and their team was real nice and helpful. I take their guidance one day at a time so everything is getting better and better. I'm letting myself do something with my life, and get ahead of all the bills and keep them in a certain level as we're going on. At the moment, I am very happy and satisfied with Liberty Home Equity Solutions.

My brother-in-law's wife passed away and we received a letter stating they had a loan payment due on their house. We knew we couldn't get financing for him to do a straight mortgage, so we went with a reverse mortgage. I liked working with the lady who was my main contact at Liberty, so I didn't shop elsewhere after I found them. My brother-in-law's case was a bit of a struggle and she was positive, patient and went to bat for us. She was great that way. The whole process took about two months and it would have gone much faster, but we had a hard time demonstrating that he lived in his home since all his bills would come to my house. Overall, Liberty took a complicated process and made it easy to work with.

I went with a reverse mortgage because I couldn't afford the payments on a conventional mortgage. Linda, an agent for Liberty Home Equity Solutions, recommended the company to me. She helped me qualify in spite of many hurdles that got in the way and the guidance I received from them was excellent. I was satisfied. Also, somebody that worked in Rancho Cordova, but not my agent, sent me a personalized hand-written thank you card and I appreciated that.

The people at Liberty were absolutely marvelous. Everyone we dealt with was just terrific, from executives to the lady who had the papers signed. We had a person named Tony and this guy knows everything. He takes care of you and helps you. We had our home sold when Tony called us and explained every possible thing that there was. And he was there any time day or night. If we had to call him, he would answer anything that we needed. We then canceled the sale and stayed with Liberty and got a reverse mortgage instead. And it was perfect. We did everything that they wanted done and signed all the papers.

We are in our late 60s and scuffling to keep our head above water. When I stopped working, it really became our problem. My health was getting worse and my husband had two heart attacks, and it's been the reason we came out from under the pressure. We had to have some place to live regardless, so we didn't want to give up our house. Plus, there was no one to leave it to. Doing a reserve mortgage was one way that we could live in it and not feel so much of the stress of the house. I didn't like the way another company handled us and we were stressed. The gentleman didn't stay in communication and we needed that. We ended up with Liberty and had Mika one time. She connected with me and had a very sweet personality. We went with her for almost a year, but they turned us down.

I compared two providers, and the cost and customer service was better at Liberty Home Equity Solutions so I had a reverse mortgage with them. As a result of our previous experience, I called them again for another reverse mortgage because I didn't want to make mortgage payments anymore. The first time I dealt with them, they did not have a loan officer in Arizona. But this time, they did and she was very good and customer-oriented. However, there seems to be a problem in communication between her office and the home office in California. The people in California thought they knew everything but they don't understand the laws are different in Arizona and that caused some delays.

Liberty Home was wonderful. Michael was the first guy that was working on the case and he was always on top of everything. I like him pretty well but he had an injury that was too nagging. I worked with another guy and I would always tell him to touch base with me to let me know if there are any other changes or anything that was needed. But it seemed like if I’m trying to call him, he was always at meetings. So, I got somebody else who did a great job. Everything was excellent and I would definitely recommend them.

All these advertisements on TV make reverse mortgage sound real nice. You can use your equity money for whatever you want -- pay your bills, take a nice long vacation and live comfortably with just your income. For me I needed a roof so I decided I'm going to reverse mortgage my home and use the money for it. Also I had my niece living with me but she died about seven months ago. I was here by myself and my brothers wanted me to move out and sell the house. I told them that they never helped me with payments, no nothing, so why should I leave them the house. If I die Liberty can have it.

My mother is 83 and our house is still in her name. Because of her financial situation and us wanting to keep the house in the family, getting a reverse mortgage was the best solution. And so, we decided to get one with Liberty Home. One of their loan officers, Larry came up here twice. The first time, he came to explain their reverse mortgage. The second time, he came to do paperwork in order to get the mortgage processed. In talking to Larry, the written information was very understandable and they all lined up with what I've seen on the internet. She has had the reverse mortgage for three months and at this point, it looks like it's working out really well. Overall, Liberty was very professional and their people were all very courteous and helpful. They answered all questions that my mother had along the process.

Liberty Equity Solutions has better rates and the loan officer I worked with was very excellent, helpful and polite. The process didn’t go smooth due to the city of Chicago but with Liberty, I felt very comfortable all throughout and everything was excellent.

We chose a reverse mortgage as we needed some equity case. Then we checked providers on the internet and we thought that Liberty was the best. They finished the paperwork and we filled it out. It was very good except for the appraisal person and that wasn’t Liberty's fault. The appraisal company first called and said that they had to have the money upfront. My understanding was that the appraiser was gonna come out of the settlement.

As far as my mother's circumstances, Liberty was really the only option to use the equity in our home. Liberty's loan officer was very attentive and he responded to all of our questions and emails in a timely way. They were very positive interactions. The only thing is that he answered the questions as well as he could, but up to the point of underwriting, he didn't necessarily have those answers. My mom had another loan that was being paid off through this reverse mortgage, and the details there were a little unsure. But it was still all right. I just wanted to make sure that it's taken care of, which it was.

I learned about Liberty Home online and we went with them because of the knowledge of Ron, the first rep we dealt with. They have knowledge of the reverse mortgage process, explained everything well, and did a good job.

Got a reverse mortgage from Liberty Home. The people I deal with were unbelievably nice and accommodating. They were smart about what they were doing and answered all the questions I had. They were very upfront and so I felt secure with them. Overall, my experience with them has been very easy.

I have dues on and I chose to get a reverse mortgage from Liberty Home Equity Solutions. The loan officer did a great job and the guidance I received when making my reverse mortgage decisions was fine.

Liberty Home Equity Solutions' program suited our needs. I talked to them and they made the process easy on us and unstressful. The girl that handled it was cordial, sweet, and knowledgeable. It was like talking to a friend. She always accommodated me and would call me after 6:00 o'clock when I got home at night and would explain everything in detail. I was proactive in what they needed to do because I was a mortgage lender before. The only hiccup was they went with the first appraiser that lied to them and me as to the timing when he could get out and get the report back. It delayed us for a week but we still closed on the date that was in our buy-sell agreement.

I answered one of the questionnaires online then got about a million phone calls and Liberty Home Equity Solutions was the only one who really understood what I was saying so I decided to go with them. The mother of the original loan officer I worked with died in the middle of the process so we switched over to somebody else. Even so, everybody I worked with was fine and I was very satisfied with the lending process. Also, the woman who did my settlement had never dealt with Liberty before and she was very impressed with the deal I got with them. Besides that, a representative of one of Liberty's competitors, who was not quite so nice as the Liberty people, told me that I should check Consumer Affairs' website because Liberty did not have very good ratings. I checked the website and Liberty's ratings were just as good as his company’s rating.

My brother-in-law died in May 2016 and at that time the house was paid off, but our income was really diminished. I started looking and then I got in touch with Liberty in June of 2016 and they seemed to be the friendliest over others. They sent the information and then the loan officer followed up every couple of months because I told him that we were still settling the estate. Finally, in April of this year, we finally followed with him again for the last time in getting a brand new loan. I was really pleased with the representative that we had. He kept us advised of what was going on and if I sent the wrong information. Their guidance was very good and we finished the process by the end of June. Overall, it was really a nice and painless experience. We’ve never done anything like this before and between that and settling my brother-in-law’s estate, this was perhaps one of the easier things we did.

My significant other and I have been thinking about a reverse mortgage because I’m retired and my only offspring is financially set for life and doing very well. I have no other relatives nor does my significant other. We wanted to take advantage of the equity and the place, and do some repairs so we could remain here in our dwindling years. Mike, the loan officer from Liberty, was very nice to us and that’s why we chose them. He even tried to smooth things over when Liberty itself was clumsy in the handling of the finalization.

Something came in the mail and it intrigued me so I called Liberty Home Equity and we decided that we would go ahead and see if things would work out for us. And as it began to unroll, it was very obvious that they would. There were no dumb question except the one you don’t ask. We had a couple of glitches, but we managed to get through those and it came out with very little wear and tear on us. At first, we had trouble getting someone to check the house. But once the gal came and did it, she had the information back to Liberty within a week. I was very impressed with her too.

Liberty Home Equity Solutions matched or bettered the offer of other companies. They gave me many options and helped me make my final decision. I chose their reverse mortgage because it was the best thing for me at that time. Their loan officer knew what he was talking about and it was quickly done. It was a great experience overall.

I dealt with Ed from Liberty Home Equity Solutions in Atlanta and he was helpful. The loan officers (Peggy and Anthony) did a good job as well. They always call me back when they said they would. They're dependable, always did what they said, and work hard on it.

I am approaching retirement age and I don’t want to pay my mortgage anymore so I put in reverse mortgage online and got a phone call within three minutes from Liberty Home Equity. I researched other reverse mortgage providers but the fellow I dealt with from their company made it seem a lot easier than other companies in terms of the information they wanted and what I needed to do. They’re government backed so basically it’s the same as far as dollars and cents. The loan officer was a nice guy. He was very patient with me and was very specific on the information that they needed. Everything has been executed and I got the payoff on my conventional mortgage and the taxes and insurance were paid. It was a bit of a long process but a good experience and I would recommend them.

When the house was paid, we needed some things to be done like replacing the air conditioner. A reverse mortgage was something we needed. I helped my mom with it and we're very pleased with Liberty. The process took a longer time than I thought but we got it all taken care of and the guidance we received was perfect. Liberty was exactly what we needed and they were very courteous, knowledgeable and helped us all we could.

I’m old and decided on a reverse mortgage. I called one company but they didn’t answer my questions, but when I somehow got Liberty's number, they answered them. Frank came out to the house and he was good. However, there was one lady that I had a little problem with. Frank called when the paperwork got started and told me that Felicia was going to be my contact. A week later when she called and I asked questions, she acted like, “Why are you bugging me with all these stuff?” She got problems. Also, I had an appraisal and it just happened that I had a bunch of work to do in the house and I got the work all done. And when I called the guy that did the appraisal, he was on vacation in England. Then I called Felicia since she was who I was supposed to call about problems and she told me that they were getting somebody else. She said it three times when I called. But she lied.

We didn't have enough credit to get anything else other than a reverse mortgage. I don't have an income, just Social Security. I wasn't thoroughly convinced on the guidance I received from Liberty. We received a CD in the mail from one of those actors, Tom Selleck. I thought about it and decided to try them because we weren't getting anywhere. Dealing with my loan officer was up and down for a while. We didn't know what was going on half the time but finally got it through.

I was an accountant before I retired and I looked at a lot of different things. There's no payment in reverse mortgage so I chose to do it. The whole point of taking it was paying off all my credit cards so I could live on my income. A friend of mine dealt with Liberty Home Equity before and he was very pleased and when I connected with them I also got a really nice lady, Liz. She was a doll. She walked me through the whole thing, was helpful and I really was impressed with her. The process took a long time because there's a lot of weird papers I had to come up with but once I got all the paperwork together it went like a breeze. I got what I wanted and I’m happy.

My experience with Liberty was great and I'd recommend them.

I had a line of credit before with Chase Bank for 20 years and they’d changed the rules a couple of years ago and took it away. I always like the comfort zone of having it there just in case so when I lost it, I felt naked out there. I retired, sold the business I had in New Orleans and moved to Florida. I am just collecting social security and I got into a book writing project so if this thing hits, then great. I was in the position that I thought I was going to have it done in five months and now I’m a year and a half into it, and I’d better get a little back up in case. It was the impetus that led me to have a reverse mortgage. Liberty Home had some plan or deal like a very low cost closing that attracted me to them compared to other outfits.

I was working for a reverse mortgage and I got a business card from a guy who deals with Liberty Home Equity Solutions. Jim, the one who sold me the package, was very knowledgeable. I look up to him now almost as a brother. It all went smooth and it was all handled well. The only shock I got was that I tried it several years ago. I applied for a reverse mortgage with some other company and they were going to give me $220,000 and they wanted $25,000 to do it. I told them in very impolite terms what they could do their idea. I decided to get married to a Japanese lady and fix my house up and today is my 50th anniversary and I never took out anything out of the mortgage as for as equity, and then it was only $620,000 or $650,000 was the max Liberty would loan and they gave me $426,500. I was in shock! I did some renovating and bought a new car with the $426,000. Overall, it was an excellent experience.

Liberty Home Equity sounded like they're okay so I went with them. The interactions I had with their loan officer was excellent, and the guidance I received was good.

I needed a home mortgage and I just started the process with Liberty. My credit’s not very good and I have a house that I bought very cheaply. The person I bought it from had a Fannie Mae mortgage and there was a flood. There was a freeze about four months prior to my buying it and the pipes all blew and there was a $5,000 water bill and the person just let the house go. I bought it for $75,000. It sold for about $250,000 six years earlier and I’m in a neighborhood that had value. It had a lot of value and I had no mortgage and I needed cash to finish it. The guy I worked with at Liberty, Eric, was wonderful. There was a level of respect and concern and helpfulness that I never expected to receive. Liberty was fantastic and I would definitely recommend them.

Back in 2005 I had a reverse mortgage and then in 2014 I paid it off. I live in Perry and my kids hate this town. They live in Oklahoma City which is a bigger town and they like it there. They wanted me to enjoy life a little more and told me that a reverse mortgage would help me. So we decided to get one. I started searching and Liberty responded and it worked out great. The loan officer was wonderful but they had a problem getting an appraisal because people around here don't care about appraisals. And they finally ended up with a guy out of Oklahoma City. Other than that, it's a great experience overall and I'm just glad it's all done.

I was going to do a reverse mortgage and the salesman from Liberty came up and did it for me. I liked their professionalism and they made me comfortable. This is my second loan so I knew what I was doing but they were on the ball. It was an outstanding experience overall.

I heard about Liberty Home Equity Solutions on TV and I thought that’s fine if I could get it and didn’t have to pay it back. I discussed my options with the loan officer, and I had a very good interaction with her. I just got my loan and I'm happy with it so far.

My experience with Liberty Home Equity Solution was exceptional. I just made up my mind at what I was going to do. I got a reverse mortgage because I can take my time paying back what I borrowed. The loan officer was great and everything went along fine.

I needed money to live but according to everybody, I’m too old to work. A wonderful young lady, who works for me, used to be with a company that didn’t do a very good job and somehow she managed and ended up with Liberty Home Equity Solutions. They're very kind and helpful. They did a good job, and I have no hesitation recommending them.

I got a reverse mortgage for my mom because it seemed to be the best for her and it was Liberty Home who tried repeatedly to reach me since I’m hard to get ahold of. I kind of had some misgivings about how reverse mortgages work and the person I finally got to talk to took about an hour and a half to explain everything to me over and over which is very important because I'm trying to figure things out. I’m sure there was a way that this has been done before that wasn’t fair to the seniors and I can’t get that impression of it. He was very courteous, diligent and wasn’t pushy. It was just nice to get somebody that spends some time with you to explain everything, listen to you as well as explain it. That’s the reason I went with them. He sent the information and he’s been there the whole process.

My experience with Liberty has been very good. I'm 80 years old and still paying a mortgage. Also, I like to spend my own money myself rather than leave it for somebody else to spend it. I made a phone call after reading about Liberty Home Equity Solutions on the computer and I talked to a nice guy in California named Anthony. He was spot on and was accommodating. He returned phone calls. He started at the beginning as I didn't know anything about a reverse mortgage. I didn't think I'd be doing a reverse mortgage until I talked with him! I understand how it works now.

About 8 years ago, I applied to AAG and the place didn't appraise as much as we needed so I dropped it. One day, I went online with my telephone and I put in that I was inquiring. A gentleman called me and I talked with him and he asked me to give him some information and ran a credit check. We took it from there and that was in the first part of February. Most of the time, if I contacted the loan officer, he contacted me back although there was once or twice that I called him and didn't hear back from him. The problem, however, was either the company or maybe FHA or the federal government. After the appraiser did the appraisal, I felt like I was getting the runaround.

I was looking for home equity solutions, and Liberty was the first one to contact me and they did everything okay. Also part of the reason for choosing a reverse mortgage is that I don’t have payments to make. My mortgage has taken my Social Security and I was not living very well. Liberty Home explained everything clearly and they gave me a bunch of paperwork to look over then I made a decision for myself. Also, the loan officer knew what he was doing and everything went smoothly. It was a good deal and everything went okay. I was happy with them.

Liberty was one of the first providers that I saw while looking online and they seemed to offer the best advantage. I gave them the information and it worked out well. It took a while but it got done. I was confused about a couple of things for a time but it became clear after a while. They were helpful and competent and when I called, they were always there and somebody would answer.

I thought that having a reverse mortgage was the easiest and would save money. Liberty Home Equity Solutions was the one that came up on the computer. I then worked with the lady in Fort Worth, and she took care of everything for me. They did it well. They gave me a specific time that it would take and it was within that timeframe.

I had a friend that's a broker for some bank in Clear Lake, and he told me about Jennifer, a lady from Liberty. She came over to the house. We got to talk, and I said, "Yeah, I can do that." So that's what we did. I didn't want any payments. We didn't want a whole bunch of money, but we got the reverse mortgage to buy what we wanted. So it's not a big deal. Liberty had local representatives. Other companies were over the phone and I didn't want to do that.

There are things that my house needed and I wanted to be responsible in taking care of them in a manner that made me feel it could be done. Also, I haven't had cancer for a couple of years, so getting a reverse mortgage was the best decision for me to do. Initially, I was talking to AAG and I didn’t like the idea of talking to someone that was so distant. But my loan officer at Liberty was gentle with me and understood what I was talking about. He knew that I had doubts that a company could get all my information and I’d feel secure with somebody on the other side of the United States. It's a big decision and the first one I had to do by myself since my husband died so I was reluctant. But my loan officer took his time, answered all my questions and sent me letters right away.

My home needed a roof but I do not have a mortgage on my house and I did not want to go into my savings to pay for the roof. I decided to go to my local bank and get a credit line. In the process of doing that, and as much as I have a considerable amount of income, I was not given the credit line to my astonishment. I went to my financial adviser and told him the circumstances. He recommended me to look into Liberty Home Equity Solutions. When I went to Liberty, I learned that I could use the reverse mortgage as a credit line or I cannot pay it back if I don’t want to as is the custom of reverse mortgages. I saw the advantages of going this route. It was a very attractive interest rate and it cost me literally almost nothing. I paid $150 to listen to a government-approved counselor talk to me and my wife over the phone and give us the advantages and disadvantages of utilizing a reverse mortgage. He basically taught us about it.

We're pleased with the way Liberty Home was taking care of things. Michael was our loan officer and he kept us informed about what was going on, what we needed to do and set things up to do the counseling. He’s taken care of everything until we got set up with it. We spent an hour and a half on the phone and then, they sent us a bunch of paperwork and we went through all that. So, everything went pretty well. We were happy and satisfied with it.

Everything we have is paid for - our car, our homes, and there were no other available funds. People are saying that we probably have everything taken care of and we don't need a reverse mortgage. But I thought if I've had everything paid for it'd be really good. We also wanted a new car and a couple other things, and that broke the camel's back. Also, if we don't owe a bunch of money, we're out of luck and we didn't owe a bunch of money. I thought a reverse mortgage would be a good thing to do when I was younger.

Liberty provided a very informative brochure. A lot of the information that was laid out was very clear. Everything went smoothly and I'm completely satisfied.

I kept getting stuff in the mail that I could get more money out of my house. I had a reverse mortgage with Liberty Home Equity Solutions before so I thought of calling them and see what they got to say. I called and got ahold of Angie who was nice and professional. She was outstanding. She checked things out and said I indeed had some money available and I was eligible for it. She handled everything perfect and I couldn't be happier. They were good to me. I figured out to get as much as I can get at 79 years old. I would tell a friend that Liberty is very professional and I like the way they handle things. However, I don't like the hill back which is $5,000 until next year, but what am I gonna do? I was going to buy a new truck and I needed that extra five grand to get it. A new truck is about 45, 50 grand, which is a lot of money, so I have to drive the old one.

Two and a half years ago, I needed some cash and I figured reverse mortgage would be the best way to go because I knew I could always pay it back. Liberty was the only one that sounded really legit to me. I talked to my loan officers, Carol and Neil, on the phone a number of times and they were a blessing. They've been sweethearts all the way through.

We were at an age where we didn’t want to refinance or do other things so having a reverse mortgage worked really well for us. We dealt with Horrace at Liberty and he was knowledgeable as compared to the other two companies who wouldn't call us back when we had questions or do any follow-up. His level of knowledge was one of the highest that we had expected. I was in banking and knew what to expect, and we had everything in order so the process went really quick. Although it wasn't a situation where we were in dire financial straits, Liberty was very helpful and we're very happy with what we did.

I had a lot of cash in the house and it's not doing me any good. So I decided to have a reverse mortgage and take some of the money out of the house. I used Liberty Home Equity Solutions before and this is my second reverse mortgage. I went through an agency before that used Liberty and then I got a letter from Liberty saying, "Well, you can qualify for another reverse mortgage." So I went direct with them now instead of going through a broker. The loan officer who helped me was fantastic. Her guidance was excellent and she did such a great job, I took her and her husband out for dinner. I was very happy with what they provided and they saved me a lot of money and fees. I couldn't be more pleased.

I researched on the internet and Liberty Home popped up. I checked with the Better Business Bureau and they got a good report there, then I contacted an agent who went through everything, including the pros and cons, with us. He was excellent, very open, and just laid it all out there for us, and then he gave us some time to think about it. My husband and I talked about it and decided to go with the reverse mortgage as it was the right financial choice for us. However, Liberty Home seems to require a lot of paperwork, which I realized that they should do to protect themselves, but that kind of dragged things out a little longer than needed. But other than that, they provided all the information that we needed, there was no pressure to go with them, and we were able to make our own decisions. That was important.

I wanted to do what I can do and get the reverse mortgage while I can. I went to Liberty and Gary was the first person I dealt with. I got the money put to my account and go from there. Overall, the experience was really good and everything went all right. I'd recommend Liberty Home Equity Solutions to anybody that needs it.

When I took a mortgage out 15 years ago, I thought I'd be dead by now, but I'm in fairly good health and want to stay in my own home. I got some offers from reverse mortgage providers from different states, but I didn't think I'd be able to do it because I tried a local one and that was a bad experience. The rep said we could do it and then the poor man had open heart surgery and never got back to me after I sent him all my information. I've tried several things through the years to get something done with my mortgage. I had a $24,000 balloon payment due in December. My son complained to the Attorney General because my mortgage company didn't offer me anything and I had been good with my payments all these years.

My experience with Liberty Home Equity Solutions was wonderful. I have dealt with them first in 2014 and did a refinance with them recently. They were extremely responsive during the original loan and the refinance. I would say even more so on the second time. They kept an eye on everything and making sure everything is done and they call me when something needed to be done. They were just excellent both on the phone and then in e-mail. I got a very nice deal. I do not have to pay for the reappraisal and we've got some refunds too. They had the perfect service. They were very proactive and have a great deal of patience with me who knows very little about finance. I also felt comfortable knowing that this was all FHA-regulated.

I had recently acquired a home in Florida which my sister and I co-owned and then she signed it over to me. I needed the additional income because I’m retired now and I’m living beyond my means. The reverse mortgage with Liberty Home Equity Solutions allows me to have income that I keep each month so I don’t have to dip further and further into savings. I am a conservative shopper so I went online and looked at ratings of different organizations. I called eight of them and I asked several questions to try and compare rates. I asked, “If I died in two years, how much would the equity of my home if it was worth this would come to my heirs at that point?” I also asked them if I wanted to take everything as a monthly payment, how much it would be, for how many years and how much money I can get to see me through until I was 80 years old.

I had tried a different reverse mortgage and I wasn't too happy with the results. I called Liberty and got a young man who took care of us very nicely. Their level of knowledge was very good and I'd recommend them.

Having a reverse mortgage let us have money in our hands and we wouldn’t have to do the payments or pay the taxes. Also, the house would be paid for if something would happen to me and my wife is to have the house or vice versa. We chose to go with Liberty about the reverse mortgage and I felt comfortable with the loan officer as he was very approachable and easy to talk with. He explained everything to us. We didn’t have to go anywhere because he came to our house. He kept us abreast of what was going on and went through all the steps with us. He was patient, knowledgeable and thorough to all the little details. So that was pretty good. Overall, it was an excellent and outstanding experience.

I decided to get a reverse mortgage because I don’t have to pay it back right away. Liberty had a package and they had a loan officer come to my house and explained everything to me. Those are the advantages they have over other companies. We talked about different options and whatever questions I had, he answered it plentiful. He was very friendly too. The process took a little long, though, but overall, it was a pleasant experience.

A friend of mine was friends with Linda who does the reverse mortgages at Liberty Home Equity Solutions. Linda explained that a reverse mortgage was very beneficial to the buyer. I'm by myself and I don’t have any heirs or children, so it was the right thing to do. Linda was very knowledgeable, quick to respond and very helpful. She was at my house three times and she explained things to me and my stepson. She also let my stepson know when she was going to be here.

We wanted to try to travel a little bit and we had some reserves, but they're not enough to do what we really want to do. When my husband was on the internet looking at different mortgage companies, Liberty Home Equity Solutions was the only one that gave my husband a quote. He also said he felt that they were being forward and upfront. We worked with Liz in California and she was fantastic. We called her a couple of times about other questions and she was very helpful.

A reverse mortgage made the most sense in our particular situation and our experience with Liberty was all good. I was especially impressed with our loan officer, David. He jumped through hoops for us so I appreciated that. He did a good job of educating us on what the process was all about and keeping us abreast of all the paperwork and everything we needed to do. It all worked out beautifully and I am very satisfied.

We're happy with Liberty Home Equity Solutions. They were good. I applied for a reverse mortgage because I thought it would be good for us. I preferred Liberty Home Equity Solutions because they were straightforward and I like them. Reggie, the loan officer, was straightforward and very honest. He did whatever he said. I would deal with him again.

My husband passed away and I'm by myself now. I can't afford and don't have much income so I decided to get a reverse mortgage with Liberty. I heard that it is a really nice and dependable company. When I got my loan approved, everybody was fine in helping me with everything.

I first learned about Liberty Home Equity Solutions on my internet. They're very professional and helpful. The guidance I received in making my reverse mortgage decision was excellent and they always bend over backwards to help me. I had a good experience with them.

My mother told me she had done a reverse mortgage and it was a good experience for her. The mortgage helped her a lot so I decided to do it myself. I went online and Liberty was the first one that came up so I called them. As soon as I started speaking with someone, they were very kind and very understanding of what I had gone through. I had another lender before but that wasn’t a good experience so I had to find someone else. I felt comfortable with Liberty and decided to go with them.

I am a Senior person. The driver I had told me that he got a new reverse mortgage on his house and I said I was thinking about redoing mine. He gave me John’s name and another person. I called the other person because my driver said that he has a better rate than John's but I didn't like his tone and I couldn't stand to talk to him. It wasn’t going to work. I got a quote from him for certain things. Then, I called John who was a hundred percent better. I was so happy. What a relief.

The program that Liberty Home Equity Solutions offered which was the general closing course was very appealing. The loan officer was very helpful. I have nothing to complain about him. He was also very good and reasonably knowledgeable about the whole thing. It was a very positive experience. The entire thing went very well and smoothly. We were out of state and they worked it out and they were very cooperative.

I’m 74 years old and I wanted to have a product that will help me save cash. I have a home that I have to keep up. I love my house and wanted to take care of it. Also, I want my money to accrue in savings. I still work and every time I get up to $15,000 or more, then $5,000 would have to be used to do repairs on the house. I don’t want to leave this house so the reverse mortgage helps me stay here.

Reverse mortgage was the easiest to use. I did it with Liberty and everything went fine. Their mortgage professionals did a very good job. Getting a reverse mortgage line of credit cured some stress that I had.

The people I talked to at Liberty seemed knowledgeable and friendly. So, I decided to not bother to shop around. I didn’t want to have to keep paying a mortgage, and then, find that I might have to have some repairs to the house so I just went ahead and got it. The loan officer was Linda and she was just great. She followed up and explained everything. And she had wonderful patience. Overall, satisfaction guaranteed.

I’m retired and just getting divorced. My financial adviser said that reverse mortgage was a possibility and I could use that money. Liberty gave me three or four different choices, different percentages, and different costs. The others that I checked, they just gave you one cost and one percentage. And I’ve had experience with them before which I enjoyed. So, I knew them and that was important to me, too. Because I got letters saying, “Get a hold of us before the percentage goes up.” They realized the housing market has appreciated, so they want you to go with them. The loan officer is the same guy that I talked to before. This is actually an extension. So, because the market and housing has gone up, I think mine was originally $190,000 and it re-appraised at $235,000. That allowed me to get some more cash, have access to more cash and my line of credit.

My son didn't want the house, so I thought I'd do a reverse mortgage on it and accumulate a little money. Liberty Home Equity Solutions was easy to work with and they have all the information I needed. Their rep was very friendly, helpful, and was there every time I called him. Everybody I dealt with was very courteous and were quite knowledgeable as well. I started sometime last year. My interest has gone up so damn high and Pharmaceuticals are going up as well, and so I can use that money now to buy a part of my pharmaceuticals with. My experience with Liberty has been very satisfactory and I would recommend them to a friend.

Because of my age and the fact that I'm working, I was interested in a reverse mortgage. I have always been a little leery of it but I've been putting it off for 10 years. About four years ago, I had looked into it and filled out a form. Then Liberty Home Equity Solutions sent me some information but I put it on my back burner. Actually, maybe even about 20 years before that, I had looked into it and decided I wanted nothing to do with it. However, I recently got rear-ended and had to replace my car. I didn't use the reverse mortgage for that but I figured I might need some readily available assets. So I contacted the man that was on the brochure. The loan officer was very punctual and explained it all to me very completely. I wasn’t pressured by anything to do anything. They provided very good guidance in making my decision. The experience was very complete and they made it very convenient for me. I haven’t used any of it but I just opened a credit line with them.

My mother couldn’t make her house payment. She didn’t have enough income and my dad died. We decided a reverse mortgage was the best option. Our Liberty loan officer, Kelly, was really good. I liked her personality right off the bat and she's super helpful. We just hit it so, I knew she was a perfect match for helping us. She had the enthusiasm for helping and didn’t rush me. She took her time, went over everything and made sure that we had all the info in front of us before we actually did it. She has a really positive attitude about helping other people. Also, it took the burden off especially when they worked with us when we had an issue with fees. They were able to work with us in lowering them and it was a good outcome as far as that goes. It's been an awesome experience.

No one being here at my house, I went with a reverse mortgage. The loan officer was very nice, her conversation with me and her rapport too. I was in the phone with her several times. Probably six or seven, or eight and I didn’t have a problem with the guidance from them. However, many times I’ve tried to get a hold of them and I couldn’t for one reason or another.

My home was paid for but all of my extra money that I was getting had run out so I needed some extra money. I had nothing but my social security and I can’t live on that. So, I didn’t have any other alternatives. I was looking for someone to call about a mortgage and I came across Liberty. I called them and talked to Jim and he was very nice and very informative about their company. And the other people I had talked to didn’t show much interest in what I wanted and needed. I decided to go with Liberty and my experience with them has been very good. I don’t have the anxiety that I had before because I know that I have some money to take care of my bills. They were very helpful and they worked their time to explain everything because this was something entirely new for me and I didn’t understand a lot of things. And I was convinced that this was a good thing for me to do. They’re very nice people to deal with and I certainly would recommend it to a friend.

My credit was not very good so I couldn’t refinance my home equity line. I wanted to free up cash flow and then I realized I can free up some of my fixed income every month through a reverse mortgage. I got in touch with Liberty and the loan officer was very efficient, very professional and knowledgeable. He was in constant contact updating, addressed all my concerns, demands and issues. He was very good at what he did. It was just an all-around good feeling dealing with them. A couple of things came up, but they addressed that immediately and they eliminated any burden on myself. I've had a very good experience with Liberty.

We needed care providers to take care of my father's health. Since he worked for his home, he should be able to use it. We got a reverse mortgage through Liberty Home since it's the best thing to do at the time. Pete, their rep who worked with me, was really good. He was personable, he answered any questions, and went over and over with the information with my family. He helped them understand it. The entire process, on the other hand, took forever and it's horrible. I had to keep giving more documentations and had my poor father sign more paperwork. Other than that, having the reverse mortgage has taken the stress off of myself as far as figuring out how to take care of my dad in the way that I would want to be taken care of myself.

We have two other houses to leave to the kids. They’re not gonna need the money so we wanted to have a cash flow to pay for travels. We were looking into doing a reverse mortgage and were applying at other places. Liberty popped up when I was browsing online so I called them. They had the best rates and it was going to be less payments with them. Robert who was our loan officer was very good and very knowledgeable.

I contacted both AAG and Liberty but Liberty was more knowledgeable than AAG. When I talked to the guy at AAG, he wasn't even listening to what I was saying about how much we owed. He got it wrong every time. But at Liberty, the people were very helpful. If I had a question, I could call or email and they would take care of it immediately. Our loan officer called all the time, even when there was nothing to report just to say that they didn't have it approved yet and they're working on it. I'm completely satisfied with my experience with Liberty.

We had a $1,600 a month payment and we’d be 90 years old before we paid it off which didn't make sense. We’re retired and would like to fix things around the house. I learned about Liberty on TV and started thinking about it. Then I saw on Facebook that Linda who's my girl friend from 39 years ago was in a mortgage business and doing the reverse mortgage. I talked it over with my husband and he told me to give her a call. I contacted Linda and she assigned us to Liberty. She made an appointment and came out here which was wonderful. She told us about the whole thing. What she told us and what's on paper looked so good so we decided to do it. She hit everything in an hour and really did a great job. All our questions were answered. It was also very convenient because everything was done here at the house. They came and appraised it. She brought a notary with her for the paperwork.

We needed some money so we had a reverse mortgage. The terms and conditions of Liberty was better than anybody. They were very fast and pleasant when we call them. Joanne, the loan officer, was terrific. They were good and we did well with all of them. They were knowledgeable and we didn’t have a problem with any of them. Liberty was excellent, my husband is ecstatic and very happy about it. I would tell my friends to call Liberty, go with them and enjoy.

We knew we had a lot of equity in our house and I have a reasonably good-sized IRA, but it was going down rapidly. And a reverse mortgage was a good way to stop that from going down. We looked into several companies. Aside from Liberty, we talked to one other agent and we investigated a third reverse mortgage company. I also went online and compared 10 reverse mortgage companies. We tried to be thorough in our research of the company. Liberty was not rated the highest, but rated very well, and we liked Laura, the person we dealt with. She was friendly, very outgoing, patient with our questions and would go out of her way to answer them. So, we had a good rapport with her. She was also very knowledgeable. Things went reasonably well and overall, we were pleased with Liberty.

My grandson is in the financial business and he heard good words about Liberty Home. He then went online and researched about the company, and gave us their details. I ultimately chose to go with Liberty Home because the people were nice, and they explained the process to me a lot better than most people do, business-wise. I then chose their reverse mortgage because it seemed to be the easier program than the other three they had that I had been reading about. Our loan officer, Patrick, would call me every other day to explain the process to me very simply and ask how I want to go about it.

Liberty was the first company to finance our home about two years ago. I checked in with some of the other people that we got tons of notices from, and they were not all legitimate. Liberty was very good and professional and I just trusted them so we went with them to refinance. Then, they sold our loan to Ocwen. Our property values have changed tremendously here in Dallas which was unfortunate for taxes but fortunate for homeowners.

I’m especially pleased with Hope from Liberty Home Equity Solutions. She was a very nice lady and spent time with us. She would call and say, “How you doing? We are doing this. This is the next step” all the way through. Even when I left for Spain, she kept on top of things. It's the second first time that I've dealt with Liberty and I like the company. Everything was smooth and there were no surprises at the end. I have other companies to choose from, but I trust Liberty.

I had a great experience with Liberty Home Equity Solutions. They’ve done a great job and they’re impressive, and they treated me right. My wife Paula saw their ads on mortgages on TV. I did not know much about mortgages until I got to talk to Paula about it. The reverse mortgage would benefit me more the way that it goes. Paula gave me the name of the man and so I called him. He explained how it goes and that he had done a brilliant job about it. If I have had questions, he would get back to us by email or call us back in the morning. Liberty has greatly impacted our lives. I got to pay the three loans off that I had, so they're out of the way and I wasn’t worried back. After Paula and I decided to get married, I thought that it would be the best to have the loans stay in the bank. I built this house in ’78 and lived in it since, so it’s more like a home.

I have been considering doing a reverse mortgage but my financial adviser told me to wait until I was older. I was looking online for information on it and Liberty was the only one who called me. My loan officer, Eric, was excellent. He explained everything, asked if I had questions and answered them, sent me out things or told me where to read them. Everything went well.

I liked that with a reverse mortgage, I wouldn't have to pay the loan back if I didn’t want to. Liberty was the first one who answered my request and the loan officer came here and explained everything to us. She answered all our questions and I'm usually full of them so I appreciated that. We had to go through counselling which was really helpful.

My husband and I are retired and expenses are getting to be more than we could bear. We thought that a reverse mortgage would help us out. Our Liberty loan officer, Jim, kept in touch with us at least once a week to let us know what was going on. Another man named James handled all the paperwork. Both of them were very informative and efficient. They were always free to answer questions no matter how dumb the questions were. They treated us very well. I was really pleased to hear from them each time they called.

I had a home equity loan that was maturing. My housemate who had been paying me $400 a month ended up in a nursing home last March. The payments would be 2.5% of the balance which was over half of my income. There was no way I could make it and my ratio with debt to income was too high. I went to a bank and the man worked with me to get the ratio down, but they still said my income was too low. So, the only other option I could think of was reverse mortgage. I looked up reverse mortgages online and Liberty Home Equity Solutions was the first one that popped up. The other companies don’t do business in West Virginia so my first question to Liberty was, “Do you do business in West Virginia?” They told me they do and then they put me in touch with Karen.

I chose a reverse mortgage because I'm on a fixed income with disability. I compared 10 other reverse mortgage providers and with Liberty Home Equity Solutions Inc., my children would be able to pay off the loan and retain the house if something happened to me. The loan officer kept me up to date on what I needed. I was told that was one of the cleanest papers that they had as far as getting all the forms and everything to him in a proper time frame. It was four days from the time I signed the papers until it went through. They were very straightforward with my questions and very thorough with the answers. They also made sure that I understood what they were saying. They did not use mortgage bank talk so I enjoyed that experience very nicely. I was not talked down to but very informed. It was an excellent verbal service and they did what they said. I'd recommend them to anybody else who is going to do the same process.

We did our first reverse mortgage with Liberty Home Equity Solutions. They were more interested in working with us compared to other companies. Their loan officer gave good information and if he didn't have answers to questions we had, he'd get them. The process took about a little longer than a month. They were efficient and they got right on it and got it covered. They were honest about us and no surprises.

Four years ago, we started looking around for reverse mortgage, and we happened to call Liberty Home and got hooked up with them. I don't plan on moving and we're staying in our house for the duration of our life so we got the reverse mortgage to try to cut down on bills. Also to be able to get the equity out of the mortgage payment and have a portion of it put in the bank, and then have the rest of it put into the line of credit where it would be available to me after a year and it would be there if I needed it for different important situations that would arise. The reps explained to me everything that was going to happen. They said a lot of stuff which were hard to comprehend, but I understood the whole procedure of the reverse mortgage. Everything went pretty smooth and it was great.

I didn’t have any other choice but a reverse mortgage and my trust adviser suggested Liberty when I mentioned I may be looking at it. She works for a bank and she said they were up there in the Top 10. I had to talk to a counselor and they asked a lot of questions to make sure that I knew what I was doing and that the reverse mortgage was the right thing for me to do. I really liked that they had taken the time to care that I wasn’t making a mistake.

I was looking for reverse mortgage online when I stumbled upon Liberty. I then put in a request to have some more information, and learned that they have a local contact I could meet with face-to-face. I really liked the idea, and it made me pick them over the two other companies I was researching on, since they do not have such contact. The loan officer that I met with seemed like a very knowledgeable guy, being able to answer all of my questions. He also showed me on paper how he could answer all the questions I have. He explained to me upfront how long the process would take, and when we signed the paperwork, he came to the house and brought the title company agent with him. We sat here at the table with my wife and got it all done. I felt like that it was he dealt with me honestly and openly. It was an all-around good experience and it didn’t take too terribly long.

I googled home reverse mortgages and there were three top choices that were rated the highest and so, I chose Liberty. I’m pleased with them and they worked very well with me. Everybody I worked with was nice, polite and informative. It was very comfortable talking with everyone. The loan officer explained everything to the tee and I understood everything that was going on. It was a good experience.

I did a refinance with Liberty because I don’t have a lot of money, so I figured this way, I wouldn’t have to be paying the mortgage. It's to free up and have some money. The loan officer, Steven, was very nice and helpful. I enjoyed talking with him and he responds when I send him an email. He was also thoughtful and thorough. Working with Liberty makes life easier and I’m very happy with them.

We had a lot of equity in the house and wanted to pull it out. We didn't want to make loan payments and an equity mortgage and we just wanted to have a line of credit that we could use in case of emergencies. We tried several other companies and they weren't very responsive and also, not all of them would do a reverse mortgage on a manufactured home, which is what we have, so we ended up going with Liberty as sort of a process of elimination. Initially, everything went very well. The loan officer, Chris, was very informative and responsive and he would call us during the process and let us know about the status of things.

It was still taking me a few more years to pay off my home and having a physical job at my age, I knew that I needed to stop doing what I'm doing now. I did some counseling and I mentioned reverse mortgage to my financial adviser. He told me that I had enough equity in the house and that there were no negatives if I did it. I told him that it isn't my first choice. If I look at it selfishly, it is a good thing just for myself but the interest rate and insurance premium are high and starts building up quickly. I would love to still leave more property estate for my kids.

We wanted to remodel but then we ran out of money. We bought our property with cash so I was looking at reverse mortgage loans. Liberty Home Equity was really friendly. Despite the fact that I bought the property only a year before, they didn't think I was wack. Furthermore, they were really helpful and led me step by step through what I needed to do to qualify. They even sent me brownies. Also, Liberty told me that I had a lot of options. I looked into everything and decided that they were more qualified than I was.

I have a reverse mortgage with Liberty Home Equity Solutions. Everything went well and I didn't have any problem with their loan officer. I got good guidance with them. They didn't pull me into something that I didn't want. They let me know what's up front and what I was looking for. Working with them has greatly impacted my life.

I'm retired and I just wanted to be sure that I had extra money if needed. We called a couple of numbers about a reverse mortgage and the real estate guy that we worked with came out and talked to us. Liberty was the only one we talked to and the loan officer was nice, polite, gave us good information and helped us when we needed it. They closed quickly and that was good. The total experience was good, professional and quick.

I chose a reverse mortgage because it seemed like a way to get some money out of my house which I had already entirely paid for. I'm retired and I take care of my elderly mom. Reverse mortgage was an efficient means of getting some money to pay off other debts and buy some things. There were a few companies I checked out on the internet but Liberty Home was the first one to call me back. That was a couple of years ago when I got my first reverse mortgage. When I did the recent one, it was just restructuring, so I get a little more out of it.

I saw the reverse mortgage ads on television a lot and it sounded like it'd be a real simple deal. It's far more to it than I thought. It's basically a home equity loan. My home is paid off, I got a good amount of equity, I just retired. I no longer have a rainy day fund that I've always had. Then what appealed to me was that there's no monthly mortgage payment on it so I'm pretty much debt free. So I made the call to Liberty Home Equity Solutions. They took the ball and ran with it. I got the loan for about $90,000 and I had them give $30,000 to start with. It's there if I needed it for things in the past like a lot of medical co-pays.

I had an absolutely wonderful experience with Liberty Home Equity Solutions and I have recommended them to a few friends. I did a reverse mortgage with Liberty because it suited our needs more. I absolutely loved the lady from the company who came here. She was so happy-go-lucky and very confident. She knew what she was talking about and went over and beyond what I think she should have done for us. I ended up in the hospital and I couldn’t go to the place where we had to do credit counseling. So, she made it happen where we could do it over the phone. She also went an extra 20 miles for us.

I’m retired and I can’t get a home equity loan without having an income. I chose a reverse mortgage because I didn’t have to make a payment. I had looked at four different companies from TV or online and Liberty Home Equity was one of the bigger mortgage lenders in the market. After I went through and started looking at all the companies, it boiled down to a couple of the same factors over and over again. I pushed all the reps on the spread between the liber and what I’m gonna pay and how much they wanted for an origination fee. Finally, I ended up with Mike, from Liberty, because he was the most straightforward and they moved a little bit on the rates. Once I got through the phase where they quoted the rate and we agreed to it, we had to get the appraisal, which was a rigmarole. After that, we had to go through closing, which was another whole process. It took a full three months from start to finish and we got through it all.

Liberty had our first loan, and then we refinanced it through them. The reverse mortgage sounded good to us and we’re very happy with it, so we’re staying with it. Also, they answered all the questions we had. They’re very professional and we enjoyed being with them. Liberty was very good and everything has been very cooperative on both sides.

We've been with Liberty for almost three years and we've had a good experience. I wanted to check out a reverse mortgage to supplement our income. My point of contact has been really good so we're happy with them. We were going to refinance but they wanted too much. A reverse mortgage is where I put the equity that I have on my home then after, I got to pay back whatever I used plus the interest. That was an easy way to get some money. And it's not that much but it's enough to get us through. If my wife and I die, the kids could either pay off whatever equity we owed, sell the house and distribute the proceeds amongst themselves.

I tried to go through my bank for a home equity loan and my credit wasn’t good enough. They wouldn't do it because that was only 640 at that time so I went with a reverse mortgage. My wife passed away and I took her car in the garage. I didn’t renew the plates on it and I didn’t carry insurance because it was sitting in the garage. When I decided to go to Liberty, they told me I need so much down on the closing, so I sold it to the bank. I got a bill of sale but I didn’t make a copy of the title which I should have so, it took them three to four weeks before they even approved that. It was pretty good with the loan officer but the underwriters wanted this and that and gave me the runaround about it. They kept coming up with something else and it ended up taking about six months to get through it finally. I think it should've only taken a month but it was a fair experience.

We were looking to get a reverse mortgage because with our age, it was a little more comfortable for us. I'm 76 years old. We found Liberty Home Equity Solutions, Inc. on the internet. Better Business Bureau gave them a good okay. The Liberty loan officer was great and fantastic. She was also very helpful and very professional. They have explained the options with us and it was understandable. It was a good experience and it went down very well.

I went online and looked up for available places for a reverse mortgage. Liberty had an approved consultant who was closer to where we lived. They were only 45 minutes away while everybody else seemed to be a long distance away. I didn’t wanna deal over the phone as I preferred to speak face to face to whoever I was talking to. My interactions with Liberty's loan officer were very good though I had a hard time agreeing on the appraisal on my house. Also, I was given excellent guidance in making my reverse mortgage decision. Anytime I called, somebody always answered. The process took a little longer than I thought but I had no problems with the experience. It was very good.

My wife and I pretty much live on social security. We had folks doing a home equity loan but when you do that, you have a monthly note, so it does not really solve the issue. I figured it made more sense for us to go towards the reverse mortgage route, so I got in touch with Liberty in November last year but we decided to put it off for a while and we looked at home equity. The Liberty rep checked back with me once or twice and then from there, we had regular communication. He was really informative, so we were pretty well informed by the time we got to the point of writing everything on paper. They were very straightforward, fast, honest and they did what they said. We were satisfied on what we were doing.

I investigated reverse mortgages and received calls from different people and chose Liberty. Larry called me when nobody else did. He called several times and kept after me. It worked fine and I was happy with him. He came to Des Moines, sat down my wife and I one evening, showed us some examples of what the home mortgage did, and explained to us how it would work. He further explained how we would pay if we sold the house or left, and it would draw interest. It seemed a good way to use some of the equity and our plans are to put an addition on the house. I'm 80 and my wife's 79 and we do a little traveling so we could use the equity that we’ve lived in the house for quite a few years.

I didn’t know anything about a reverse mortgage until my loan with Liberty started. My son, Scott arranged everything for me. He called Angie, our loan officer, and got it then through her. I just had to do the paperwork and she would call me about whatever she needed to know at that time and everything went okay. She was really great, helping me and my son with everything. And I really appreciated that. She kept me updated on everything that was going on. I had her direct number and she had my home phone so we kept in touch a lot. She helped me get through what I needed to do and I would answer her back. Everybody at Liberty was very nice helping me out. I’m 77 years old and Liberty really helped me financially get out of a bind.

My wife has been wanting to consider doing a reverse mortgage. She's disabled and in her late 60's while I’m in my 70’s. We’d be able to live a bit more comfortably if we got the $1,600 a month mortgage off our tax and use the upfront money to pay some high interest credit cards. She decided it would be wise to ask for several quotes and though Liberty's was not the best quote, they seemed more professional than some of the other companies that quoted. About three other companies we considered just kept following up with phone calls and I didn’t like to be pressured and piss my wife. Liberty's rep, Steve, was knowledgeable and willing to provide answers without pressuring me, and that went a long way with me. I also liked that he was from Seattle which is closer to us. He would know the underwriters were not in the Seattle area. Some of the others who contacted us were from other states.

The reverse mortgage sounded like a clean deal to me. I’m going to be 80 years old so the timing was right. Also, I didn’t have to work down on the house. The experience with the loan officer was good. My contact was with only one individual and I still contact him every now and then. He had all the information that I needed and he guided me through everything that I had to do which was good. I felt comfortable with them and my experience worked out fine. I would recommend Liberty Home to someone.

I started doing the loan with the people from Michigan and it took them three months to get the fund ready. Then they sent it to Liberty to be purchased. I got a call from the gentleman who came to visit me talking to me about it, and I never heard from him that's why I didn't do the loan with him. I sent him months of bank statement and he said that they won't need that. If I sign it over, then they'll do it. When the papers arrived, the interest rate on the agreement was different than what was on the document so I refused to sign. That's when Pete came in and we transferred the loan to Liberty. I gave it to him in January and we finally closed. After the loan funded, I paid for my appraisal copy and I have to give him that then I had to contact him five different times to get it back.

Liberty was referred to me by one of my friends. I'm on a limited income and I have medical bills and I'm trying to utilize the equity that I have now. The loan officer from Liberty had a very good impact on me. He was very knowledgeable, informative and had a human ethic approach. The customer service followed up anytime we had to change or we had a little hiccup. He was always professional with my interest in mind. And when I had questions, he got back to me quickly so, it was a very good service. The educational process was explained very clearly and was followed up with questions. Everything is showed up in the pack and it was exactly what we talked about.

I was looking for reverse mortgage companies because of my finances and I had four of them lined up but I went with Liberty because of their people. Paul was the first contact and he was really helpful. My loan officer kept me posted all the time and answered any of my questions. I felt very comfortable with them. I got an hour and a half interview with FHA client interview. So, they informed me quite a bit also. Overall, they’re customer-orientated. Anytime I had any questions or anything, I call them and they get an answer for me right away. So, I felt a little more secure with Liberty than other people. The people on the reverse mortgage are salespeople and they’re not just like your banker giving you a loan. And so, some of them called me right back but some of them didn’t. And with the conversations I had with Liberty, I felt that it was the company I needed. The process took a couple of months, which was a long time but it was fine.

Years ago, my partner thought that Liberty Home Equity Solutions is one of the best we can choose for refinancing the house. Then a year later, my partner passed away and I desperately needed some money. Social Security took away half of my income. I then had a phone call from Alan and then we refinanced the house and I got more money. It was very quick, peacefully and fast. In the time, I was very tight on money, I was very happy to choose them. I will keep the house as to how long I'm alive and I don't have sisters and brothers, so I figured if something should happen to me, then they can take the house automatically.

I like the features of reverse mortgage, the agent that I was talking to and the explanation that he gave and the attention that he paid to us. The interactions were good, personable, available and attentive and I found their guidance to be excellent. The loan was finally funded by Ocwen but dealing with them has been a challenge. I have been in touch with my person at Liberty and he's trying to do as much as he can but it's very limited. Other than that, it's been a professional, protective, thorough and very knowledgeable experience.

The loan officer from Liberty was very pleasant. But I want my original papers back and I haven't gotten any of them. Other than that, everything was nice. Liberty is a great company to do business with and my experience with them went very well. It was fast and I was very surprised.

We did a reverse mortgage with Liberty Home Equity Solutions because it was the best deal for us since I’m 78 years old and my wife is 73. I had to go to a counseling session at first before I could do anything about it so they could explain the pros and cons of the situation. It was informative and it was what I had figured ahead of time. The loan officer was okay but they moved awfully slow. They also told me they didn't sell their loans, but they had sold it right away to Ocwen. I didn't appreciate them lying to me.

We lost our mortgage business and I survived a bankruptcy after my husband passed away. He must have been gone for five years then and I was alone. I had so few resources and I was 67 years old. All I had was social security. I looked at getting a refinance but I didn't have credit to be able to do that with Wells Fargo. And it wouldn't have been enough money anyway. It wouldn't have solved the problem and I feel bad that I'm living off of my son's inheritance, but he's far better off than I am. So he was very supportive of me going this way. So the reverse mortgage was a life saver for me. Otherwise, I would have had to sell my home and downsize and go live in some senior manufactured home parks somewhere.

My wife and I are both retired. We don't have a huge income but we had a lot of equity in the house. We felt we could use that to our advantage, make things a little bit easier, and do some things that we couldn't do otherwise. So a reverse mortgage seemed like the best fit for us then. I looked for reverse mortgages and went on the internet. Liberty was the first one that popped up and I liked that we had to go through all the test and take the classes from HUD in order to qualify for them. I felt it wasn't gonna be a ripoff and it was a good legitimate company.

The first time I heard about Liberty was when I got a reverse mortgage. The gentleman that I worked with the first time was very knowledgeable and seemed to be very honest and forthright. It was a tough decision to make and I didn't wanna do it but getting a reverse mortgage seemed like the way for me to go and I don't know what else I would have done. I needed cash but didn't want to be borrowing more money because I wanted to pay off bills and my house was totally paid for. And he was really good about helping me get through it.

I had heart surgery a few years back and realized that all our money was in our house and if I kicked off, my wife couldn't get to it. We were perfect candidates for a reverse mortgage because we had a lot of equity and not much of a mortgage left. They treated us well and made good when we drew stuff out. The representative, Ann, was excellent. So we got a reverse mortgage from Liberty for the second time and since I was already with them, we got a couple of discounts, especially for the closing cost which was good for us. I’m very satisfied with our experience with Liberty.

We worked with Judy and Steve of Liberty Home. Judy is absolutely fantastic and knows her business inside and out. She had an answer to any question. Steve is kind of a newbie and he had to go back and ask Judy some of the questions we asked him. But other than that, our interactions were wonderful. We were very satisfied with the results.

I had already done a reverse mortgage with another company and I hated them. So, I got in to my own money and paid it off to get rid of them. Almost 2 and a half years ago, I wanted to put a new kitchen in so I contacted Liberty. Then about three months ago, they sent me something in the mail that said they could refinance my reverse mortgage so I did it. I wanted to paint my fence, car port, and side porch. I had paints that I wanted done on the house but I didn’t want to take out of my income to pay for them because it would leave me with no money at all. And I’ve done quite a bit of work already. I’ve gotten the beds and one room of the house painted. I’ve gotten new light fixtures, too.

Doing a reverse mortgage seemed to fit my needs more because I didn’t want the expense of taking out a home equity loan. Liberty's customer service features seemed better than others. I talked to several different companies and their representatives, and I liked the way that Liberty approached the process better. They weren't high-pressure and always answered my questions. Also, I got good references from people who had used their products.

My financial advisor told me that I should look into reverse mortgages and he gave me three or four companies. One was with Nationwide and one was a Liberty representative. I called those numbers and asked for some information. Then I met with representatives from three to four different companies. My son is an economist for Federal Reserve so I asked him to help me understand what's the best way I should go. We eventually decided we want to go with Liberty because the program I went with was one where there wasn't any money down upfront. It's very good.

I'm happy that I went with Liberty Home Equity Solutions. They seemed like the best option for me. Their guys all did their job very well and professionally and they're very understanding. They explained everything in detail so I understood what was going on.