Liberty Reverse Mortgage Reviews

Liberty is recommended by AMAC and I contacted Liberty through them. I really liked my original loan person but he was fired so I had to go with another one, and they could use a little more experience. In the end, they sent me the numbers of the loan and stuff for me to sign without ever discussing with me what they were doing or how they were setting up the loan. I told them that I wanted to set up the loan in certain ways and could best benefit me according to my experience with the counseling but I never got the opportunity to discuss any of those things with them.

Liberty Home was a good company and interacting with their loan officer was favorable. I'd recommend them.

Liberty's loan officer was really good. She had a personality to her and her voice didn’t irritate me like one company did. This guy called me - it sounded like he was coughing and it irritated me, and I just couldn’t stand listening to him. Liberty's loan officer gave me information which helped me a lot because I was a little bit hesitant. She was very patient with me.

When I started, I had $14,000 owed to the mortgage company and I looked into three or four different places to remortgage my house. I wanted to be very careful about what I was doing 'cause my husband died in October last year and my income went down 70%. I have a mobile home and only a couple of places do mobile homes. I first started dealing with Liberty in January, and when I first called, Carol was the one I was able to reach and she took her time with me and explained how things worked.

I was running out of money to continue living in my home. And in getting a reverse mortgage, I didn’t have to pay it back. The lady that I was dealing with was very informative and she answered all my questions. And also, I called the Liberty loan officer a few times and asked her questions, and she was very good. The only problem she had with me was she could not understand my rural route address since I live out in the country. But I’m very happy with Liberty. They were very good in discussing my options and the counseling helped a lot.

Considering my age, the time I have left to pay on the mortgage and because I needed some help, I opted for a reverse mortgage. An agent in Chicago referred me to Dave from Liberty Home Equity Solutions. He was involved, concerned, more upfront and active with me. He explained everything and if I had any questions, he was open for my calls at any time and I could ask him again. He worked with me and tried to get things completed along with Karen, the lady we had to go to get this notarized. Liberty's guidance was better than what I received before. It was very pleasing to know that every time I took another step, Dave was behind me and kept me up on everything. It was a great experience and I would recommend Liberty to a friend or anybody else. Dave and Karen were very helpful and worked well with me, and I appreciated that.

Because of our age, we decided to do a reverse mortgage. Eric was the one who initially helped us at Liberty and he was very encouraging and knowledgeable. He laid out what steps we had to take and gave up the information that we needed each step of the way. He let us know what the timeframe was and we were more impressed with him. He was really good and very professional. The loan officer was also very professional, friendly and very helpful. They were very organized and always available if we had any questions, so that was good. They had excellent customer service and were very caring and concerned.

I followed up on reverse mortgage and Liberty is the one that came up. Their reps were all very pleasant, very helpful and very caring. They also did a very good job in discussing my options. My funds were running down to nothing, so I appreciated the efforts. It was long and drawn out, but other than that it was great. It was very enjoyable and the ending was wonderful.

I did an early retirement and not being able to work at a regular job and knowing I needed some repairs done to my house, I started looking into reverse mortgage a year and a half ago. I talked to a lady named Ellen at Liberty and she was always so nice to me. But I put it off for a year then several things happened to the house this year and it was just getting to me. But I felt that life is too short to be so stressed out about everything. I didn't have a job and I needed some help to take care of the repairs or just to get the stress off of my life and Liberty helped me do that.

My husband and I are seniors, and a reverse mortgage was something I wanted to take advantage of. I talked to Liberty and the next day I had information in the mail. They were informative and I found out some things that I didn’t know about reverse mortgages. And we also talked to a counselor, so that helped a lot. At first, I was skeptical and I was wondering why Ocwen was pushing for Liberty. After talking with them and Ocwen, they convinced me that they were two separate companies under the same parent company. Also, I was concerned at first because we had wanted to get refinancing for the lower interest rate, but they said they couldn’t do it because we were not behind on our mortgage. It didn’t sound right, but then they suggested we do a home equity loan. We thought about it for about a year and then we decided to do it.

A reverse mortgage seemed to be the right thing to do for my wife and I. Liberty Home Equity Solutions called me when I responded to something online about a reverse mortgage. My loan officer was informative and helpful in getting everything accomplished for us to sign with them. Liberty was straightforward in answering any questions that my wife and I had and was helpful in solving our problem. I would recommend them to anyone who is interested in doing a reverse mortgage.

I'm almost 70 years old, I live by myself and I'm short of cash. I retired early and I got myself in a little bit of trouble. With the reverse mortgage, I can get out and do things that I want to do. My brother-in-law did most of the research and Liberty had one of the top ratings on the internet. It was the one we went to first and it seemed to be good. The people I dealt explained it and everything else so I signed up with them. Abby was the first one I dealt with and she was tremendous. Katie was good too.

My wife is very sick and we don’t have any long term medical insurance. Sooner or later, one of us is going to wind up in an institution that’s going to drain a lot of our money. Looking at my assets, I have no way of paying for that, so I set up a line of credit for that particular purpose. Liberty was one of reverse mortgage companies listed to do business with online, so I saw their name and figured they must have some integrity to get on the list. I went to an education process and I was always on the phone. HUD asked me a number of questions and gave me their perspective on the line of credit. They didn’t blow the whistle while I'm doing business with Liberty and Len, the guy I worked with, thought that the line of credit was very helpful.

I wanted to refinance my reverse mortgage and Auckland referred me to Liberty. They’re all pleasant and they’ve done their job. I’ve refinanced and in another 18 months or two years, I’m sure I’ll probably go through them or whoever Auckland would recommend. They did a good job.

My wife recently passed and my income had been reduced by a third. I needed a way to live without having to go on welfare and I thought there's an investment in the house and I don’t have anyone else to need to have it. My kids are well off and even though they don’t come visit me I go visit them. I was also facing possible cataract surgery and I didn’t have enough money to do that even with my Medicare supplement chipping in. I went online looking for a reverse mortgage and I was attracted to the title, Liberty. So that’s the one that I clicked on and started answering questions.

There aren’t any products that enabled me to get funds other than a reverse mortgage. I've had a great experience with Liberty. Their loan officer was wonderful and I felt perfectly fine with their guidance. I even found out that one guy at Liberty was a distant cousin of mine and it was wonderful.

Liberty was recommended by a friend of mine. Their loan officer was very thorough, concise, precise, and he explained everything. The whole process took six weeks, which was a little longer. We bought and paid for this place and we've been here for 11 years, and it wasn’t put in our name. So, we had to jump through some hoops, and if it hadn’t been for that, the process would have taken four weeks. Overall, it was a very pleasurable experience. Doing a reverse mortgage seemed the wisest thing to do, and we're very happy we went with Liberty. And if I had to do it over again, I would definitely go back to them. I would also recommend them to anyone I know.

Liberty Home Equity Solutions does a very good job, and the process was very simple. The loan officer was very good and was able to answer all my questions. They also have someone here in Palm Beach, whom I can talk to and can come over and talk to me. Getting a reverse mortgage seemed to be the right thing to do, so I got one from Liberty Home, and I am happy keep, and would recommend them.

My husband passed away, and my brother told me about reverse mortgage. The Liberty Home Equity Solutions rep, Patrick, was very good to me and he was very understandable. I love him. We started the loan process about a month ago and everything was good. I’m very satisfied.

Our niece works for Liberty and she told us about their company. Because of our age, we decided to choose a reverse mortgage. We looked at another company, but we liked the persons from Liberty that we were working with. We worked with Carol and another young lady named Yvette. The process was arduous because of HUD and all the stipulations that they have, plus the loan stuff and the builder. But Carol was a good worker and was very much on it. She pursued everything she could until we reached the stop-gap waiting for somebody else to do something. Yvette had the part of getting the application to the underwriter and getting through that. It was a tiring process but we'd still recommend Liberty. We liked them, they did a good job and the difficulties we had were not their doing.

I don’t have children so I'm not worried about leaving anything but I'd rather not have a loan against the house. I've been on disability for 15 years and when I was first sick, my insurance company cancelled me and I was homeless for a while. A reverse mortgage was so much easier than going through the bank and Liberty Home Equity Solutions was recommended by my neighbor Linda. At that time, I actually had not done my research and I was convinced that I would eventually lose my home. I really needed to know that that would not happen and the Liberty team was able to calmly, logically and naturally explain everything. My very first experience put me at ease about making the decision to get the loan and working with this particular person. And then, the next person was great too and everybody has been super nice. They've made sure I'm absolutely comfortable with the process and I do not hesitate to call if I have any questions at all.

I had quite a difficulty with the first person. He wasn’t able to understand what I wanted. But it seemed like Liberty had it together. The experience was a fairly pleasant experience when I got a hold of the right person who had the right answers. I worked with four of their representatives and three of them were pretty good. One of them was a bit naive to the whole process, but the last person who I spoke to was the most informative. The process took no more than two weeks which was very quick. The appraisal came through in three days after I requested for it. There was one incident when they wanted to close the day I was talking to them on the phone and I wasn’t quite ready for that so we closed the next day. It would’ve been faster had I gone ahead and closed the day they wanted to close on.

The first guy I talked to was Gary. I talked to about four different home equity companies and I decided to go with Liberty, because with the way I wanted to use it, Gary told me they'd work best for me and I agreed with him. Then he passed me along to another gal who did a fine job and we got it done. So far so good and I got all my questions answered. I haven't taken any of the money out yet, but it's there and ready to be used. It's nice to know that it's there if I needed it. I don't know if that changed my life, but it’s taken some pressure off my brain. Plus currently, I wouldn't have to sell my house right away and I have time to sell it.

My son used to sell real estate and he looked into seven reverse mortgage providers, and he said Liberty was the best option for me. I took his advice. Liberty's loan officer was very pleasant, courteous and patient. She had a lot of information, which she explained to my son who then made it easier for me to understand. The process went smoothly because I had gone through Citigroup three months ago and tried to get a loan. The things that I needed when I got to Liberty already had the information.

Greg called me around 2013 and I liked his voice. He was funny and I could talk to him forever. We talked about everything and he is a really good person. He left me his phone number and I decided to go with him and Liberty Home Equity Solutions. I've been reading up on reverse mortgages and I knew what to expect. Greg confirmed everything that I thought but there was no pressure on his part at all. We were both worn because three months ago I had a really bad appraiser but everything went so smooth.

I did a reverse mortgage given that I won’t have to pay it back and went with Liberty because of Dan, my loan officer who used to work for me at Gulf States Mortgage. Although I had talked with other people that I picked up off the internet, I knew Dan and he was local. The Liberty staff was very accommodating. They came to the house and did the closing to take the loan out. His staff in California is not quite as expeditious as he is, but that’s what I got for dealing long distance. The experience has been good and the guidance given to me was fine, and having worked in the mortgage business myself, things were a lot easier for me. The money has wound up in my bank account. I just got through reading their statement and literature and I have some questions but thus far, I’m completely satisfied with my experience.

I wanted to go with a company that had a reputation and was reliable. Then I found about Liberty Home Equity Solutions online. Larry the agent was super good. He told me to call him anytime. I really liked him. Their loan officer was also good. They were easy to get along with. They went through everything and anything I didn’t understand, they would stop and explain it. They stayed in contact with me throughout the whole process.

My mom passed away a year and a half ago so I had to start paying a lot of the bills that she had. It was harder and harder to make ends meet and I thought if I got a reverse mortgage, I could pay off some of the bills and not worry about paying the money right then. My loan officer at Liberty was very informative and it was real good working with her. The whole experience with them was pleasant and helpful.

We were running low on cash and we wanted to free up extra funds, so we thought of getting a reverse mortgage. My nephew Mitch, who is a loan broker, recommended Liberty Home Equity Solutions. He and his company worked with Liberty. I talked to him about the alternatives and about shopping someplace. He said, “If you want to, you go right ahead. But, basically, they’re all the same.” When we started this process, we were going to let Mitch do it. However, it took about a month before he finally got back to me. He told me that Liberty has not yet responded to him and suggested to go to them directly instead.

Liberty Home Equity Solutions gave me exactly what I was looking for in a reverse mortgage. They have an excellent process and the loan officer did an excellent job, went above and beyond and worked very hard to explain everything to me. Everyone that I worked with was helpful and very understanding. Everything went well and I’m very pleased and happy that I’ve worked with Liberty Home Equity Solutions.

Wade, the guy from Liberty Home Equity Solutions who took us through the whole process, contacted us last summer. We had the house appraised and he gave me an estimate for that. At that time we needed $2,500 to close and I told him I can't do that. So we came back this year, had the house reappraised which came up $32,000 more than last year and everything worked out. Wade did an outstanding job. The whole process took a couple of months and the timeline was fine. I would recommend him and Liberty to anybody else who's looking for a reverse mortgage.

I was directed to several lending companies and checked three of them. I liked what I heard about Liberty Home Equity Solutions the best and went with them. I dealt with a woman there who was fantastic. Every question I had, she answered. When I got anxious about when the loan would be approved, she called me anytime she heard anything and I really appreciated that. I had to have counseling too. I had a very good experience and I would definitely recommend Liberty.

We don’t think our son will be able to keep the house after we have passed. So we decided to get what we can of the house now and go with a reverse mortgage. Liberty was the only one that called and they're local as well. Their loan officer was courteous, very informative, patient, and respectful. I started the process in July and it's completed now. They were efficient and every time I had a question, they were there to answer it for me.

I needed a reverse mortgage for another income and to get out of debt. Liberty was the first one I talked to and I liked the way they treated me. I trusted them and they’ve been great to us. The ones I’ve talked to over the phone and the ones that came and did the paperwork have been nice. The appraiser was a little moody, but he wasn’t exactly up to par on his health. He made a rude comment and I just ignored him. Other than that, they were great. They explained everything and did everything exactly like I wanted it to, and I didn't have any problems getting a hold of them when I need them. Overall, it’s been a fantastic experience. They send me all info and an example of how to read my monthly statements. They’re breaking it down, so people who don’t understand stuff like that can read and know what they’re looking at. If anyone asked me, I will recommend them.

I own my house outright and I was sitting on a lot of cash that I could put to use and a reverse mortgage seemed to be the best way to go. The rep from Liberty took painstaking time to explain it to me so, I felt really confident with him and with the programs that they offered. He walked me through the whole process of what was going to take effect and what the implications of doing it were, and the upsides, and if there were any downsides. He stayed in contact with me all the way through the whole process. It seemed like everything that he was saying was what I wanted to hear. He made it very easy for me. The whole program was run very professionally. And it took a month from start to finish and it moved along very quickly.

I looked up Liberty along with some other companies, and they had the best reviews. Also, a friend of mine told me about them. The loan officer explained everything and answered all my questions. They were very patient with me and it was an overall good experience.

We went for a reverse mortgage with Liberty and it worked out. There was a lot of paperwork but everything was spelled out. We were well informed and everything in the process went fine. Overall, it was a good experience.

I did a refi through Liberty before and based on what I read online, I decided to do a reverse mortgage with them. My loan officer Mike and I are on first name basis now. He was so informative that when somebody else called because they had a different part of the job, I knew what to expect. It was excellent and choosing Liberty worked out well for me.

We decided to do a reverse mortgage and Liberty had the best to offer us. The first person we dealt with was good but the second person was pretty awful. She never got back to us. I started the process in May and I got finished last week, which isn't in a timely manner. It was a very frustrating experience.

I'm the youngest son and I've lived here all my life. I'm 61 and I'm bound to my mother since she's been through three different accidents. She's 93 and she's having abandonment issues, memory loss and a little bit of dementia. She's gone through two nursing home type of rehabs and based on the way she was treated, I didn't want her to have to go through all of that. The alternative was to keep her in her home but she can't get around on her own, cook or keep her balance. She's had constant care and I've been paying for the doctors. I'd like keeping the home too but I'm not making any money. I'm really living off of her Social Security and this house until I get to 65 but I don’t know if we're going to make it at this rate.

I've had a reverse mortgage before but when I called to see if I could do a new loan, that company said they don't do loans anymore and they gave me the number of Liberty. When I started, Liberty rep Mika was a darling. We got along so well because I've done this before so I knew what I was doing. She said we should be able to get the loan done in 30 days and that it's going to be an easy one. Every time I called, she was there. That first part went really well because, right away, I got my test done at the first weekend, so we didn’t have to wait on that. Then she turned me over to Chris which was a big mistake. He was very nice, but everything took twice as long. He was running around like a chicken with his head cut off. This loan ended up taking me almost 3 months, which is ridiculous. I would never do that again. Plus, they didn’t compensate me for having so much trouble and waiting so long. I would never recommend them to anyone.

Liberty Home Equity Solutions was concerned that everything went all right, and everything worked out according to what Eric, the loan officer, said it would. He took care of me and I have his direct number in case I need anything. The loan process took a long time but Eric told me upfront that it was going to. The only problem I’ve had is they promised me my abstract back but I haven’t got it.

I was looking for a reverse mortgage and Liberty Home Equity Solutions was one of the larger names that came up and it looked reasonable. With a reverse mortgage, my responsibility to pay back does not necessarily have to happen and I let them take the account out of my estate. The Liberty reps were very knowledgeable and quick to send me paperwork that I needed to review. They started with one man and after they got me going, they transferred my mortgage over to another department which carried me on through where I was able to start receiving the money. Other than the fact that I had writer’s cramp after I got to sign all the papers, everything else was okay and they did a very good job. They were very professional and they let me know what happened. They deserve a raise and a coffee break after I got through asking all kinds of questions.

Liberty is a good company to work with, and I've been very satisfied with them. Their reps were very helpful, informative and personable. I had good dealings with them. The guidance that they gave me was outstanding. They laid out exactly what was required, what the steps were and kept me informed every step of the way. I'd recommend them to anybody that’s looking to go with the reverse mortgage.

I decided I wanted to move. I could afford the amount of the house that I wanted, but it wasn’t going to give me any money that I could be saving. Someone suggested reverse mortgage purchase. I've heard of reverse mortgages but not reverse mortgage purchase so I did some research on it. My realtor recommended Liberty. My realtor has never done reverse mortgages before so this was a really big learning experience for them. They really appreciated me because they ended up having a class. They gave me two choices. I called one person but the guy didn’t call me so I’m not sure who they were with. And then the lady with Liberty called me back so I went with them.

I heard about the reverse mortgage on TV, went online to check out the company, inquired on reverse mortgages and Liberty was one of the two companies that answered. Liberty called me and I talked to Thomas. By that time, I received another call from AIG, but that lady wasn’t very receptive and didn’t have the quality like Thomas had. She needed to get some classes on how to talk to people. Thomas, on the other hand, explained everything in detail to me. Every question I had was answered right away, and I felt very, very comfortable. He’s the best and Liberty should hire more people like him.

I'm living on Social Security and I ended up going for a reverse mortgage since I couldn’t afford anything else. When I talked to the Liberty representative, I liked what I was hearing, so I stayed with them. They are really concerned about me and they explained everything. They helped me and I didn’t feel like they were pushing me along. I was completely satisfied with them and I'd recommend them.

I heard about reverse mortgage on the TV and I went and looked up somebody. Everybody at Liberty Home Equity Solutions seemed professional. However, I was told that I didn't have to pay any fees but they had other stuff that I got to pay.

We opted for a reverse mortgage because of our age. Liberty’s loan officer was very knowledgeable and he did very good service. He told us everything we needed to know and we were very happy with him. The whole procedure went very well. I’m a Realtor, so I’m very familiar with things like these. They did a great job. To do the closing, they had someone come to the house at 6:30 in the morning because we were leaving town. We’re very satisfied overall.

Liberty was in the local area while the other providers were out of state. The first person I talked to came to our house three times and he was very good, polite, talkative. With Liberty, we didn’t have to give our credit card and social security numbers when with a claim. And the process took two and a half months from beginning to end and it went very smoothly other than the stack of papers that they kept giving me. We’ve got six copies of the same papers but a guy said that it was mainly because it’s a government deal, so that’s what they made them do. Everything has been finalized and I’m happy with them.

I've been watching Liberty Home's ad on TV for months and I felt the need for a reverse mortgage. I’m 70, retired and I didn’t have a whole lot of choices at that time so that’s the best that could work. I liked their loan officer’s attitude when I got started so we kept it that way. I called them every time I had a problem and they helped me right out. They explained things quite well and I got counsel from the managing person in all the things I got through. I got so many different choices on how I can get this situated and settled so that I can program it for my own life and I really couldn't go wrong. They're very good and I was happy with my experience.

I was looking for different bits of information about something like a reverse mortgage and Liberty Home sent me some inquiry if I was interested in it. We have no heirs and we want to use the equity in our property and Liberty seemed like a good way to do it. They contacted us and they seemed very reasonable in all stages. We got it and it all went fine.

Liberty charged a higher interest rate but I didn’t pay the fees upfront and closing cost. Everybody was great and very congenial. The women who came to the house to do the processing of the application and the loan were nice and proficient. They were fairly accurate and responsive. The process took a little long but it wasn't Liberty's fault and part of that was because I was on a vacation and we went away for some weeks and when I got back, they had to have the appraiser and it took a while to get the appraiser lined up.

I had to get some extra money because my income was so low that I could not afford the upkeep in the house. Everything was so much and when I was trying to get a reverse mortgage with Wells Fargo here in Montrose, the man I was working with there contacted Liberty Home Equity Solutions for me. I've talked to several of their loan officers and they've all been good. Overall, the company’s been there when I needed them.

My health is free and clear, and I did not want to have a second mortgage where I had to make a monthly payment, so I researched about reverse mortgages on the internet. I came across with Liberty Home and they responded to the inquiry that I put out on their website. The dealing with their loan officer went great. I was getting the paperwork and this reverse mortgage set up with the first person I spoke to when I was passed off to another person, and then to a third person so I was a little disconcerted. They were all very helpful, but I had thought the way the website went I would be with one person from beginning to end. Other than that, everybody was pleasant and knowledgeable. I was treated professionally by an organization I was in contact with.

I belong to a group almost like AARP and I learned about Liberty through the Association of Mature American Citizens. My wife and I looked at one other company and we had been thinking a couple of years ago of doing it. But the group that I belonged to had Liberty as one of their sponsors. We also looked online about all the reports for Liberty and they seemed pretty good. We took a reverse mortgage because of the no payment per month. We also figured it was like borrowing from our bank and the interest rate was pretty decent. We also wanted to finance a motor home to do some more traveling and we figured we'd have to pay monthly on the mortgage for the motor home plus the interest was a little bit high. So we figured we'd use our own money.

I went online to see if I would qualify for a reverse mortgage, and then Liberty Home Equity Solutions contacted me. They were clear and upfront about everything. I felt good once I talked to them because they were helpful and understanding, and explained everything the way I needed it explained when I got confused. I worked with two women there and they were helpful. They gave me their phone numbers and they reached out to me. They were not pushy in trying to get me to do the reverse mortgage. They told me, "Make sure you think about this. And here's the number you could call for the counseling" because I had to take counseling before anything else.

Liberty Home Equity Solutions had a product and I had a need due to hospital bills. I approached, asked, and they gave me the answers and I appreciated it. My realtor initially told me about the company and I already had a reverse mortgage with them. Carolyn was our loan officer and she came over and we talked about it. She did some very nice things and kept me in touch all the way. I went in the assistance and we talked to them and they taught us all about it. I learned an awful lot from them. Then I went back to Carolyn and she did everything she could. She showed up at the closing while the gal from the notary public who was supposed to go through and sign all the papers didn’t make it. Carolyn sat here and stuck with us for an hour and a half while she negotiated her coming over and getting copies so she could notarize it. She did a gallant effort and I enjoyed dealing with her.

In a reverse mortgage product, I don't have to pay back the loan. I then decided to get this product and I went with Liberty Home Equity Solutions since their ratings on Google were higher. James, the loan officer, helped me out. He and another guy were awesome and walked me through the whole process and through everything. Liberty Home Equity was awesome and very customer-friendly.

Back in 2014, I did a reverse mortgage. I went in to take the class to be informed about it where they wrote down two names for me to call if I wanted to and I called one which was Cambridge Mortgage. I went through them because WCC and all the radio stations I listened to talked about Cambridge all the time. It's also a local and really good company. Then they sold the reverse mortgage to Liberty. And last year, I started getting offers telling me to refinance since the value of my property has gone up. One day I got a phone call when I was going to start calling some of the offers. It was Gary from Liberty and since I was already with them and I liked him, I stayed with them.

Reverse mortgage was appropriate for our situation being semi-retired and 68 years old. We decided that we have good equity in that home but we're never going to pay it off entirely and we'll downsize before we pay it off anyway. We were referred to Liberty by er, there were a couple of other individuals who I engaged with on the phone. They were also helpful once the process was turnedour financial adviser in Denver, Colorado. I talked to one other reverse mortgage company and they were fine also but we decided to go with Liberty where the representative was very helpful and moved along very quickly with it. The loan officer educated us as to what the whole process and product were. We went through the counseling session over the phone which was required with the third party. The whole education process was good. After we went through the process with the loan offic over to them.

I wanted to remodel my picket fence around the house and I had a couple of credit cards. But I already had a mortgage with Ocwen plus I was given a loan, and I had to continue paying both. So when I talked to Ocwen, they told me about getting a reverse mortgage and it sounded like a good idea. I was already with them for 15 years and when they suggested Liberty as the first option, I went with them. The ladies that I talked to at Liberty were very nice and seemed caring. The first one explained the different ways of going about the reverse mortgage and walked me through it. I had a problem understanding at the beginning but after I've had time to read the papers over and over again, I understand it better now.

I read reviews on a company and everything was just terrible. They talked about it being a call center and how they never got to talk to the same people. I kept looking through all those reviews and I found one that said, “I just threw my hands in the air and I called Liberty. And they’re the best and I’m very happy with them.” I called them as well. My house was paid in full and I wanted a reverse mortgage as part of my retirement plan.

I didn’t want a regular refi where I had to pay the money back, and reverse mortgage seemed like something that I didn’t have to pay back. Liberty was willing to work with me on the assessment and a few other things. It was pretty expensive and I didn’t have the $500, but they worked beyond that. I was working with a couple of other companies, but I liked Liberty the best. The rep, Richard, and I went back and forth quite a few times and he was very helpful. At every stop in the process, the reps handed me off to someone else, but Richard was instrumental in getting me to go with Liberty because he was very knowledgeable and I felt comfortable dealing with him.

My granddaughter told me about Liberty Home Equity Solutions and I got a reverse mortgage from them since it offered me something that I could have until I die. Their reps have been courteous and explained everything well. A lot of work was needed on their paperwork, but they're good and efficient. My counselor also told me all about what to expect and what not to expect. I like that he mapped it out good for me. It’s been an interesting experience.

I chose to go with a reverse mortgage since I’m retired and I didn’t want to have to make a payment. I put in a request at Liberty really quick, then somebody called me. Things ran smoothly after that. The loan officer that I talked to was very professional and our interaction went well. They weren't pushy or partial. It was a professional and timely experience overall.

My father is 92 and on a fixed income. The first reverse mortgage that he and my mother had was used to pay for all her medical bills, so he was worried that he wasn’t going to have enough money in case something happened to him if he got sick. He got a reverse mortgage with Liberty and everybody there seemed very nice and friendly. My father forgot to find some papers and when the message got to me, it was not a complete message from the people in California, so I called the woman in Texas and asked for her help. She gave me the name of the person to call in California and really helpful. But when the notary came out, I found out the pay-out was going to be in monthly installments and he was under the impression that it was going to be a one month sum.

We wanted to be able to get money but we didn't want to take a loan out then have to pay it back because we might not use that much. So a couple of years ago, we thought about doing a reverse mortgage and we dealt with a gentleman from Liberty Home Equity Solutions. They were right in the ballpark price with most of the companies and we were pleased with them, but we didn't push through with the reverse mortgage at the time.

I learned about Liberty through my former company and the reverse mortgage appeared to suit my needs. Things went well with the loan officer with the way the steps and the advantage it would be to me were explained. Overall, it was an effective and helpful experience with Liberty.

We have done a home equity loan already plus I want to try to keep my mother in the house and the reverse mortgage was the best way to do it at that point. The loan officer came to the house and that's good. With that home equity loan, anything I did would come out of a checking account. When PNC went to collect the payment, there wasn’t any money in the checking account, so we ended up with a late charge. We got that resolved, but it was a mess because there was a problem with the coordination between the pay-off amount. After Liberty paid off the PNC home equity loan, there was still a balance left on it and I had to pay the balance. But the agents that were involved were very cooperative, very helpful and I had a pretty good idea about what I was doing.

I went online and saw a few different companies advertising and chose reverse mortgage because I don't have to make payments or anything on it this year, tax-free. I contacted other reverse mortgage providers but they did not really respond that well. But when I talked to Liberty, they were very friendly and called me every time. They were available for any questions or anything that I needed and answered everything for me right out. My dealing with their loan officer was fantastic. I had a very good experience with Liberty Home.

Liberty Home Equity Solutions was the third company I decided on. The first one that I talked to I never got off of first base. The guy who called me ticked me off over the phone before I even got to know the company. I was also dealing with another company but I got discouraged with them because of some of the things that they told me one time and then told me something different. I then got in touch with Liberty and I was more than satisfied with the way things were handled. What they told me they were going to do, they did it. I wanted to stay in the house that I'm in and I needed financial help to keep it up and keep going so I got a reverse mortgage.

I had come to the end of a long-term paying nothing but interest. When I had first gotten hitched up with Ocwen 15 years ago now, Liberty Home was in one of Ocwen’s communications. The information that they sent was all very positive and easy to follow so I made the phone call and worked with them. Everything was great including the other ancillary people I had to deal with as part of the process. I saw a well put together package of things to do. I told the gentleman that I had dealt with most that I was going to put him in my address book and call him every now and again and talk to him. What was nice about him is he had worked in Cleveland upon a time so it was like dealing with somebody who knew where I came from. My experience was a very positive thing, all the way around.

I had put a lot of pension to my house and needed to get some of it out so I called Liberty. I am glad that they have responded more quickly and with more information. The loan officer that I spoke with was very understanding and pleasant. He explained things to me thoroughly. Although I was not happy with the speed with which was the transaction closed. It seemed to take longer than it should. It took three months and there were reasons. It might not have been quoted three months. It would seem to me that they would do one thing then the next day, do something else. But it's done and I have my money. They also did not do very well at explaining about having my escrow accounts. They told me that we were going to escrow funds for paying my taxes and insurances, but that was all.

The company that I talked to first was Lending Tree. I started off with them, but the rep wasn’t explaining too much to me, which turned me off. That’s when I began my Google search and found Liberty. I'm 62 June of 2017 and when I found out that that’s a qualification, I started and I was right on the mark. I spoke with Jim and he was wonderful. He answered all my questions and put me at ease. I live in a condominium, so they had to deal with the management company. There were a couple of hiccups, but it had nothing to do with Liberty. Now I can do things with the money I would have sent out to Chase for my mortgage payment every month. I don’t have to send that anymore and that stays in my account. I don’t have any money worries now because of Liberty. They were very professional and I'm happy I did this. I'd tell my friends that Liberty would do a superior job.

I started off with AIG and talked to a guy four times but I couldn't get him to give me the information I wanted, so I just gave up on him and went to the internet and found Liberty. Their loan officer was excellent and the guidance I received from Liberty in making my reverse mortgage decision was excellent as well. All of them were very helpful, informative, answered questions and very pleasing to work with.

Liberty's loan officer was magnificent and I like her. She's very friendly and knowledgeable. The experience was all good but it was disappointing that I thought we will get a little more cash on our hands because of the equity. It didn't turn out to be that way, but still, it was better than nothing. We had a referral from someone in Minnesota and she sounded good, too. But because of the relationship we developed with the loan officer of Liberty, I decided to stay with her. Although the lady from Minnesota had offered us more money.

Jim, who is a friend of mine, went through a reverse mortgage with Liberty Home Equity Solutions and he sent me the information. He had a fantastic experience with Katherine, the loan officer, and he highly recommended her. Katherine and I hit it off. It was like we've known each other for years and she was great. If I had a question, she had an answer. She also sent me everything. My experience with Liberty has been great and I'd recommend them.

We thought long and hard before we did a reverse mortgage because it's a big deal. We got a hold of Liberty Home Equity Solutions, Inc.'s rep and he made it a good experience. I'm almost 80 years old and still working. I had some money saved and I need to work on my house. Their rep came down and explained to me how it worked and I'm not taking the chances anymore. They used to have a horrible reputation but he explained it in ways, more than once, that it was not scary when you work all your life. You're not losing it. He made three trips down here so he could sit down and explain and not talk on the phone all the time. He told me the things that he could do. It was all laid out good and in layman's term for everybody to understand what was going on. Also, he wasn't pushy at all. He did a good job and I was able to call him if we had any question. He took time to answer it and went in detail. So, I was really pleased with him.

I got my first loan from Liberty Home Equity Solutions so I naturally went to them when I refinanced my reverse mortgage. I know that Liberty would take good care of me and be honest and realistic. The processor was very nice, good, and accommodating. I was very satisfied with the care that I have received.

Liberty was great. They were really informative and helped me and my family understand the reverse mortgage more. We needed some money and we were guided where we could tap in to get money without selling the home. The loan provider was always there when I texted her. She would also get right back to me.

I decided to do a reverse mortgage because of my age partially and the way the cash figured out, and when I called Liberty, they’d listen. Peggy first contacted me and she was a liaison with Liberty. She was fantastic and the best. When I had problems with the loan officer, Peggy would get it straightened out right away. The loan officer just seemed so confused, although she was knowledgeable but that’s once you figured out what she was doing. It all worked out in the end. I hear and tell, and I got a few laughs out of it, so no harm, no foul. They were helpful and got the job done, and overall, it was a good experience. So many people are confused about reverse mortgages and I’ve told a couple of people my age that have a similar financial situation that this is the best thing I’ve ever done.

I don't want to go bankrupt, and this reverse mortgage with Liberty seemed like the only way I can get it. Christine’s my loan officer and she is great. I talked to other people, or my son talked to one and Liberty matched the offers from other companies. I just called last week and they emailed me the forms so I could take some money out of the account. The service is great. I am fully satisfied with the experience. You couldn't match it, couldn't beat it.

We wanted to free up some cash and we had a lot of equity in our home. And a reverse mortgage seemed like a good move. I looked online and I saw that Liberty was very close to our house. Our Liberty loan officer, Patrick, was outstanding. He was very knowledgeable, patient, and went out of his way to accommodate us in every way he could. So it was a very positive experience. I would certainly recommend them.

My son started a reverse mortgage with Liberty for me and I'm very pleased with it. It was frustrating at first and I had to get so many things together. But I wanted to do that so if something happens to me, then they get their money back, and I don't have to make monthly payments. The officers were very nice and they gave me very good guidance. I was able to pay off credit cards and a lot of bills. It was very nice overall.

We want to remodel the bathroom and my husband needed a new truck. By the time we saved enough money to do it we’d be dead so we decided a reverse mortgage was right for us. Then I went on the computer and picked the one that had the best rating with the system or bureau. We chose Liberty just off the reviews and their loan officer was very professional and good. They called almost every day and we knew what was going on all the time. We also had to do counseling to make sure we understood what we were doing. So far, everything is good and I've told people about them.

Reverse mortgages have a lot of bad publicity and I looked into about 12 different companies that offered them on the internet. I talked to Liberty and to the number one company, which was AAA. The one who came out first from Liberty and made an appointment was Lori and she was a very good salesperson. She gave me all the information that I needed to make the decision. I would highly rate Liberty and the people that work for them. But the government had all these people come out, estimate on my house and pick a lot of stuff apart that was stupid. They caused me a lot of problems and nothing but headaches. But it was all done in spite of the estimator.

We bought the house from CalAtlantic and Liberty was our mortgage company. I dealt with somebody in California and in Florida. The one in Florida told me it’s good to close, and the one in California said there's no way. That went on for three times and on the fourth time, we were told to meet our realtor at their office at 4:00 o'clock, so we did. When we got there, she asked if we brought anything to eat. We said no and she replied she doesn't have any paperwork for me to sign. We sat there for an hour and ordered a pizza, and she kept waiting for something to come over on our computer. She said I got to have a mobile notary.

When we decided to do a reverse mortgage, Liberty was the first one that called us back. We had no problems with them and it went smoothly.

Somebody referred me to Evergreen Home Loans in Poulsbo and we worked with Dawn. She was in Liberty, which was who they went with, and we had a reverse mortgage with them. Then we refinanced and worked with their loan officer Chris whom we had a good interaction. He was good, easy to get a hold of and kept us up to date. They did what we wanted and everything went fine.

I thought reverse mortgage was the best thing available and Liberty seemed to be the most hands-on and most concerned. The loan officer was very pleasant-mannered and my interaction with him made me want to deal with them completely. Liberty's reps were also very informing, very understanding and the manner in which they conducted themselves was quite acceptable.

We went for a reverse mortgage to basically get rid of the house payment. It would save us some cash flow for retirement. I worked with two reverse mortgage companies and both sent us paperwork. But Liberty was better and they were less pushy. They offered a little bit more guidance and it was real good. The appraisal team ended up lower on the house than I expected, and they resolved that problem. It was also very nice when they sent us something they did. Plus, they were willing to work with us on different things.

I was given a phone number and a name. I called and it was the Liberty Home Equity Solutions office in Phoenix. I gave them my name, phone number and address. Later, I got a call from the office in Carson City, which was the office with the broker. I then got a call from somebody in California. A reverse mortgage started there somewhere. It would have been simpler having to deal with one or two loan officer or a broker or somebody from their office. I'm sure they planned on making some money which is a good deal off me unless I got the reverse mortgage but everybody I talked to was friendly, knowledgeable and quite professional.

People at church told me about Frank and I went with him. We saw each other at church on occasion and I trusted him. He was always very helpful and available when I had a question. I did the phone call preview, and everything was well-covered. It was excellent.

I figured that a reverse mortgage would fit the situation I was in. It was for my 85-year-old mother. There was a bridge loan that I was looking at but that requires her to move into a facility, and she hasn’t yet. A reverse mortgage looked like a pretty efficient bang for the buck. The Lockheed Employees Credit Union referred me to a Liberty guy in Florida. I felt comfortable with them and I didn’t go out and get a bunch of other reverse quotes from competitors. Liberty gave good guidance and I was happy with them. Everybody was very attentive. A couple of times in the process, their rep showed me the other options as part of the due diligence of going through signing things but it was clear which one was best for us, so we locked in on one pretty quickly. Overall, they had a sense of urgency. It's nice that things move as quickly as they can.

A reverse mortgage was a better solution for us at our age. A lot of the other reverse mortgage companies were out of state and I wanted to do it on the phone or online. Liberty had an agent and he came right here, sat down with us, and explained everything. If we didn’t understand something, we called him up. We called him several times and he was very obliging and very helpful. The guidance that we received was great because he went step by step. And if there was a step that I was confused about or my husband wasn’t sure about, our agent went over it again.

I needed a reverse mortgage to make a living and the Liberty agents who came to my house were nice and easy to talk to. Every one of them was very good. They made me believe that Liberty is a good company and they answered all of my questions. However, I'd like to get a copy of everything that I signed. I got the copies here but without my signature. The agent who came here said she's going to call and send it to me.

I got to looking into reverse mortgage and Liberty Home happened to be the lender that was first on hand and the first one I talked to. The loan officer was very informative and knowledgeable. She answered all my questions and gave me very good guidance. The process was longer than I thought it should be, but it wasn’t exceptionally long. I had a very good experience and was well satisfied with Liberty Home.

A reverse mortgage was suitable for the age and I chose Liberty Home Equity Solutions because of my lawyer. Dealing with the loan officer has been pleasant. They were professional and the guidance they provided me was good.

I had called Liberty about four years ago and I just wasn't ready at that time. My credit was good but because of lack of income, I didn't have a lot of options but to do a reverse mortgage. When I wanted to pursue it again, I called the number and talked to the same agent, Elizabeth, who I had talked to before. I was impressed that she was someone who had stayed with the company that long. She was very informative and professional. She stayed on top of things, returned calls and had answers to my questions. I hope that things work out the way we had discussed them.

I’m almost 60 and I’m disabled. I’m still working a little bit, but I’m tired and I want to retire but with social securities, we won’t be able to afford our loan. We got a letter saying that we can do reverse mortgage through Liberty. They’re good, very helpful and went through the process smoothly with us. We got what we heard from them and what we needed to know. I’d recommend Liberty Home Equity Solutions to others.

I'm going to be selling my house shortly because my income level went down and in preparation I have to throw some money into it, paint and do some things. So I thought that getting reverse mortgage would be the best. I went online with AAG and filled out some form then they sent it to whoever they deal with. Liberty and somebody else were rated top two and within minutes Liberty was the first one to email. The Liberty loan officer was very local so I was able to meet with him. He spent a great deal of time going over what it was. First I had to do some kind of a 10-minute or a half hour education thing over the phone. I could have done that without staying with that particular person but I decided that particular person had spent enough time with me. I understood it and so I decided to go for it.

Our mortgage was paid off, we don't need any other kind of mortgage, and a reverse mortgage can be a line of credit for the future. I went with Liberty Home as they have no fee. The reps were very helpful. However, I was told the reverse mortgage would not be shifted to Ocwen as I had called to discuss the legal issues, but it was, so I was disappointed about that. But anyway, we only have a $1 mortgage so it's easily paid off, and other than that, everything went very smoothly. It was an excellent experience.

My experience with Liberty Home Equity Solutions was excellent. We talked to a girl and she was trying to help me, but I just couldn’t make up my mind for over a year. She didn't panic and stayed with me whenever I changed my mind about doing a reverse mortgage. Finally, I told her, “I'm going to go ahead and do it now.” I also heard about reverse mortgages 'cause I have a friend that has one. I'm 71 and that’s the only thing I could justify. I didn’t need a partial real mortgage, full mortgage, or any of that kind of stuff.

Liberty seemed to have better reviews so I got a home buyer reverse mortgage from them. It was good with the loan officer and he was pretty straightforward. There were a few hiccups with surveys but it came through. Also, they provided all the information we needed and it's part of the process that I got to go to counseling for an hour or two. Then, I can apply and it was fine overall.

I had a home equity line of credit that was expiring this month of August and it seemed like it was appropriate to do a reverse mortgage instead. I went to Liberty Home Equity Solutions because they had a local representative in Houston. I like that I can go face-to-face with somebody if necessary instead of just over the phone.

I wanted access to the equity and I don’t wanna have to pay interest. Liberty was local and so I used them. Their mortgage provider was very knowledgeable, understanding, patient, and answered all my questions. However, its closing takes a long time. But it was convenient because the representative was here when I wanted him to be here.

I have a hell of a salesman from Liberty, and that's Dave. Any questions I have even now, I call him. Dave has been like a personal friend and I wouldn’t replace him with anything. He will look up on anything I want to know. He's very knowledgeable, friendly, honest, and I never caught him in a lie yet. Then the guidance I got from Liberty was very good and the people I worked with there were fantastic. They really work hard and they knew what they’re doing. They have never done me wrong and if I thought they did, they would hear some very bad noise from me.

I was questioning whether a reverse mortgage was something I would want to do. Then I saw Liberty Home Equity Solutions ads, went ahead and followed up on it. My savings account was getting low. We had a flood and it slowed down the sale of my house. I've been building homes on the water and then selling them for 35 years. This one, because of the flood, delayed the sale of the house so my savings started to go down a little bit, so I said I'll check in on the reverse mortgage. James was nice. I talked to three men at the California office and they were all fine. They took care of everything. They did a wonderful job and they made it easy for me. I was the one who was holding everything up trying to decide because it took me about a year and a half to decide to do it. They answered all my questions and they were prompt. Everything happened on time.

I was looking for a reverse mortgage. I thought I would just use the equity in my house to do some improvements and also get some extra money. I went online and Liberty was the first one that called. Greg, the rep I talked to was really helpful. He answered all my questions and made me feel that I was dealing with a good company. I've talked to a few different people at Liberty and they've all been very helpful, nice and professional. I felt real comfortable with them. I feel like they had my best interest at heart.

I got the money to pay cash for my house because I got a divorce. I'm 70 years old and in three years, I'll lose my spousal support. While I have social security, I want money to live on and my kids don't need and want my house, so I decided to get a reverse mortgage. I filled out an application form and the lady from Liberty Home Equity Solutions called me.

I have helped my mother-in-law through the whole process with Liberty Home Equity Solutions. I had numerous mortgages myself and I'm fairly familiar with how mortgages worked so I looked at the various aspects. There were a number of attractions that a reverse mortgage has that we felt her circumstance would be beneficial so we went that way. Given her stage in life and her personal situation, she could not have to worry about a mortgage payment anymore. She also had her home for 30 years and she has no intent to leave it. So it worked out very nicely with the way that the property was valued and the process was a lot quicker than a conventional loan. It went through very quickly and very efficiently with a lot of care and consideration.

I liked the lady from Liberty that came to the house. She seemed honest and knew what she's talking about. The credit line fits our bill pretty good so we chose a reverse mortgage and she went through it step-by-step like you'd talk to anybody without trying to sell them something. They were friendly, nice and they helped us out and made it simple.

My financial advisor told me that a reverse mortgage would be the best for me. It’s also through her that I learned about Liberty and they were excellent. The loan officer was always available. He did very well going over everything with me. I've done the process twice now and took a normal amount of time of three to six weeks. I enjoyed the experience very much. Jim was excellent as was the staff. If you are interested in qualify Liberty reverse mortgage would be a very good way to go.

My loan officer from Liberty Home, Richard, was honest and upfront. I explained my concern that I was helping my parents with a reverse mortgage and he treated them with respect. He took time to explain and answer every question that they had. He also included questions that I had and walked us through the contract step by step.

I listed a number of lenders, looked at their ratings and picked the best ones. The terms and agreement of Liberty made me decide on them over the other providers. The Liberty loan officer stayed in touch with me and gave me advice on what was going on. I heard from him every few days until it was done. Overall, they did very well and I’m pleased.

I screwed up and a reverse mortgage fits my current needs. I signed up for something on the internet to get more information about it then Liberty Home Equity Solutions called me. I'm glad they did. Their reps were very professional, very knowledgeable, know what they're talking about, and very good personality-wise. Dealing with their loan officer has been absolutely great, too. If I'm in Indiana and he's in California, he might as well be sitting right here across the desk from me. It was that easy. After completing the business with him, my application went through the underwriting then it went to two other departments. One in Kansas and one in Florida, and those were also great.

I was in a situation where I had no choice and Googled on reverse mortgages. I chose Liberty because of the response I had from Nelly. She was very friendly, helpful and made me feel comfortable and at ease with my situation. And whenever I had questions, they were answered. I had to look for an option I wanted to go, but I was given the pros and cons. I was used to one processor and the loan officer answering my emails or giving me a call and then in the last two and a half weeks of the process, my package was transferred to a new processor whose method and ways of processing was not what I was used to. I started to get frustrated. She wasn't following up and responding to my phone calls or emails until I started cc'ing the loan officer.

We live in a manufactured home and we never found anyone to get a refi on a manufactured home so we went for a reverse mortgage. Liberty Home Equity does business in a friendly way. The loan officer was excellent and let us know when things were going and kept us up to date.

I began discussions with Carol, a loan officer of Liberty Home Equity Solutions, about a reverse mortgage a couple of years ago. Liberty Home got to talking informally with me, and one thing followed another. But it took a long time before we could really move ahead since I had to get an agreement with Internal Revenue. Carol is a sweetheart and she guided me through the whole process. She cares about the people she works with and I was comfortable with her. So, I stuck with Liberty and didn’t even consider another company. They were responsive and breathed a lot of confidence. They were willing to share any information they had and they were very open and honest about it. They kept in touch with me and let me know where they were at all times. I was quite satisfied with Liberty Home and I would recommend them to anyone.

A year before I worked with Liberty, there was a local person who said that she worked with Liberty to do the reverse mortgages. And so, when we decided that we wanted to go ahead and do it, I called Liberty directly. They were the first one I called and that worked. Our goal is retirement income, and with the reverse mortgage, that's what amounted to. My interaction with the loan officer went great because of the promptness of getting things done. The only delay was for the appraisal. The guy and the company that did it dragged their feet for a month and a half. But other than that, everything went fine. It was all done by phone, except for the class we took in Medford. It was an easy experience. We've already received a monthly payment and the amount of money that we ended up getting was what we expected. I just told them what I wanted to do and that worked out well. I would recommend Liberty.

I ran across Liberty Home Equity Solutions on the internet a year ago. They were very helpful, patient, knowledgeable and I had already gotten quite a bit of my information to them so I went with them. I didn’t have a mortgage on my home, I needed backup cash and my credit wasn’t the greatest so I didn’t want to get a home equity line of credit and pay interest, so I opted for a reverse mortgage. It's all great. The loan officer was friendly enough and would always get back to me when I need to ask questions and just Johnny-on-the-spot.

A good friend of mine recommended Liberty to me and their team was real nice and helpful. I take their guidance one day at a time so everything is getting better and better. I'm letting myself do something with my life, and get ahead of all the bills and keep them in a certain level as we're going on. At the moment, I am very happy and satisfied with Liberty Home Equity Solutions.

My brother-in-law's wife passed away and we received a letter stating they had a loan payment due on their house. We knew we couldn't get financing for him to do a straight mortgage, so we went with a reverse mortgage. I liked working with the lady who was my main contact at Liberty, so I didn't shop elsewhere after I found them. My brother-in-law's case was a bit of a struggle and she was positive, patient and went to bat for us. She was great that way. The whole process took about two months and it would have gone much faster, but we had a hard time demonstrating that he lived in his home since all his bills would come to my house. Overall, Liberty took a complicated process and made it easy to work with.

I went with a reverse mortgage because I couldn't afford the payments on a conventional mortgage. Linda, an agent for Liberty Home Equity Solutions, recommended the company to me. She helped me qualify in spite of many hurdles that got in the way and the guidance I received from them was excellent. I was satisfied. Also, somebody that worked in Rancho Cordova, but not my agent, sent me a personalized hand-written thank you card and I appreciated that.

The people at Liberty were absolutely marvelous. Everyone we dealt with was just terrific, from executives to the lady who had the papers signed. We had a person named Tony and this guy knows everything. He takes care of you and helps you. We had our home sold when Tony called us and explained every possible thing that there was. And he was there any time day or night. If we had to call him, he would answer anything that we needed. We then canceled the sale and stayed with Liberty and got a reverse mortgage instead. And it was perfect. We did everything that they wanted done and signed all the papers.

We are in our late 60s and scuffling to keep our head above water. When I stopped working, it really became our problem. My health was getting worse and my husband had two heart attacks, and it's been the reason we came out from under the pressure. We had to have some place to live regardless, so we didn't want to give up our house. Plus, there was no one to leave it to. Doing a reserve mortgage was one way that we could live in it and not feel so much of the stress of the house. I didn't like the way another company handled us and we were stressed. The gentleman didn't stay in communication and we needed that. We ended up with Liberty and had Mika one time. She connected with me and had a very sweet personality. We went with her for almost a year, but they turned us down.

I compared two providers, and the cost and customer service was better at Liberty Home Equity Solutions so I had a reverse mortgage with them. As a result of our previous experience, I called them again for another reverse mortgage because I didn't want to make mortgage payments anymore. The first time I dealt with them, they did not have a loan officer in Arizona. But this time, they did and she was very good and customer-oriented. However, there seems to be a problem in communication between her office and the home office in California. The people in California thought they knew everything but they don't understand the laws are different in Arizona and that caused some delays.

Liberty Home was wonderful. Michael was the first guy that was working on the case and he was always on top of everything. I like him pretty well but he had an injury that was too nagging. I worked with another guy and I would always tell him to touch base with me to let me know if there are any other changes or anything that was needed. But it seemed like if I’m trying to call him, he was always at meetings. So, I got somebody else who did a great job. Everything was excellent and I would definitely recommend them.

All these advertisements on TV make reverse mortgage sound real nice. You can use your equity money for whatever you want -- pay your bills, take a nice long vacation and live comfortably with just your income. For me I needed a roof so I decided I'm going to reverse mortgage my home and use the money for it. Also I had my niece living with me but she died about seven months ago. I was here by myself and my brothers wanted me to move out and sell the house. I told them that they never helped me with payments, no nothing, so why should I leave them the house. If I die Liberty can have it.

My mother is 83 and our house is still in her name. Because of her financial situation and us wanting to keep the house in the family, getting a reverse mortgage was the best solution. And so, we decided to get one with Liberty Home. One of their loan officers, Larry came up here twice. The first time, he came to explain their reverse mortgage. The second time, he came to do paperwork in order to get the mortgage processed. In talking to Larry, the written information was very understandable and they all lined up with what I've seen on the internet. She has had the reverse mortgage for three months and at this point, it looks like it's working out really well. Overall, Liberty was very professional and their people were all very courteous and helpful. They answered all questions that my mother had along the process.

Liberty Equity Solutions has better rates and the loan officer I worked with was very excellent, helpful and polite. The process didn’t go smooth due to the city of Chicago but with Liberty, I felt very comfortable all throughout and everything was excellent.

We chose a reverse mortgage as we needed some equity case. Then we checked providers on the internet and we thought that Liberty was the best. They finished the paperwork and we filled it out. It was very good except for the appraisal person and that wasn’t Liberty's fault. The appraisal company first called and said that they had to have the money upfront. My understanding was that the appraiser was gonna come out of the settlement.

As far as my mother's circumstances, Liberty was really the only option to use the equity in our home. Liberty's loan officer was very attentive and he responded to all of our questions and emails in a timely way. They were very positive interactions. The only thing is that he answered the questions as well as he could, but up to the point of underwriting, he didn't necessarily have those answers. My mom had another loan that was being paid off through this reverse mortgage, and the details there were a little unsure. But it was still all right. I just wanted to make sure that it's taken care of, which it was.

I learned about Liberty Home online and we went with them because of the knowledge of Ron, the first rep we dealt with. They have knowledge of the reverse mortgage process, explained everything well, and did a good job.

Got a reverse mortgage from Liberty Home. The people I deal with were unbelievably nice and accommodating. They were smart about what they were doing and answered all the questions I had. They were very upfront and so I felt secure with them. Overall, my experience with them has been very easy.

I have dues on and I chose to get a reverse mortgage from Liberty Home Equity Solutions. The loan officer did a great job and the guidance I received when making my reverse mortgage decisions was fine.

Liberty Home Equity Solutions' program suited our needs. I talked to them and they made the process easy on us and unstressful. The girl that handled it was cordial, sweet, and knowledgeable. It was like talking to a friend. She always accommodated me and would call me after 6:00 o'clock when I got home at night and would explain everything in detail. I was proactive in what they needed to do because I was a mortgage lender before. The only hiccup was they went with the first appraiser that lied to them and me as to the timing when he could get out and get the report back. It delayed us for a week but we still closed on the date that was in our buy-sell agreement.

I answered one of the questionnaires online then got about a million phone calls and Liberty Home Equity Solutions was the only one who really understood what I was saying so I decided to go with them. The mother of the original loan officer I worked with died in the middle of the process so we switched over to somebody else. Even so, everybody I worked with was fine and I was very satisfied with the lending process. Also, the woman who did my settlement had never dealt with Liberty before and she was very impressed with the deal I got with them. Besides that, a representative of one of Liberty's competitors, who was not quite so nice as the Liberty people, told me that I should check Consumer Affairs' website because Liberty did not have very good ratings. I checked the website and Liberty's ratings were just as good as his company’s rating.

My brother-in-law died in May 2016 and at that time the house was paid off, but our income was really diminished. I started looking and then I got in touch with Liberty in June of 2016 and they seemed to be the friendliest over others. They sent the information and then the loan officer followed up every couple of months because I told him that we were still settling the estate. Finally, in April of this year, we finally followed with him again for the last time in getting a brand new loan. I was really pleased with the representative that we had. He kept us advised of what was going on and if I sent the wrong information. Their guidance was very good and we finished the process by the end of June. Overall, it was really a nice and painless experience. We’ve never done anything like this before and between that and settling my brother-in-law’s estate, this was perhaps one of the easier things we did.

My significant other and I have been thinking about a reverse mortgage because I’m retired and my only offspring is financially set for life and doing very well. I have no other relatives nor does my significant other. We wanted to take advantage of the equity and the place, and do some repairs so we could remain here in our dwindling years. Mike, the loan officer from Liberty, was very nice to us and that’s why we chose them. He even tried to smooth things over when Liberty itself was clumsy in the handling of the finalization.

Something came in the mail and it intrigued me so I called Liberty Home Equity and we decided that we would go ahead and see if things would work out for us. And as it began to unroll, it was very obvious that they would. There were no dumb question except the one you don’t ask. We had a couple of glitches, but we managed to get through those and it came out with very little wear and tear on us. At first, we had trouble getting someone to check the house. But once the gal came and did it, she had the information back to Liberty within a week. I was very impressed with her too.

Liberty Home Equity Solutions matched or bettered the offer of other companies. They gave me many options and helped me make my final decision. I chose their reverse mortgage because it was the best thing for me at that time. Their loan officer knew what he was talking about and it was quickly done. It was a great experience overall.

I dealt with Ed from Liberty Home Equity Solutions in Atlanta and he was helpful. The loan officers (Peggy and Anthony) did a good job as well. They always call me back when they said they would. They're dependable, always did what they said, and work hard on it.

I am approaching retirement age and I don’t want to pay my mortgage anymore so I put in reverse mortgage online and got a phone call within three minutes from Liberty Home Equity. I researched other reverse mortgage providers but the fellow I dealt with from their company made it seem a lot easier than other companies in terms of the information they wanted and what I needed to do. They’re government backed so basically it’s the same as far as dollars and cents. The loan officer was a nice guy. He was very patient with me and was very specific on the information that they needed. Everything has been executed and I got the payoff on my conventional mortgage and the taxes and insurance were paid. It was a bit of a long process but a good experience and I would recommend them.

When the house was paid, we needed some things to be done like replacing the air conditioner. A reverse mortgage was something we needed. I helped my mom with it and we're very pleased with Liberty. The process took a longer time than I thought but we got it all taken care of and the guidance we received was perfect. Liberty was exactly what we needed and they were very courteous, knowledgeable and helped us all we could.

I’m old and decided on a reverse mortgage. I called one company but they didn’t answer my questions, but when I somehow got Liberty's number, they answered them. Frank came out to the house and he was good. However, there was one lady that I had a little problem with. Frank called when the paperwork got started and told me that Felicia was going to be my contact. A week later when she called and I asked questions, she acted like, “Why are you bugging me with all these stuff?” She got problems. Also, I had an appraisal and it just happened that I had a bunch of work to do in the house and I got the work all done. And when I called the guy that did the appraisal, he was on vacation in England. Then I called Felicia since she was who I was supposed to call about problems and she told me that they were getting somebody else. She said it three times when I called. But she lied.

We didn't have enough credit to get anything else other than a reverse mortgage. I don't have an income, just Social Security. I wasn't thoroughly convinced on the guidance I received from Liberty. We received a CD in the mail from one of those actors, Tom Selleck. I thought about it and decided to try them because we weren't getting anywhere. Dealing with my loan officer was up and down for a while. We didn't know what was going on half the time but finally got it through.

I was an accountant before I retired and I looked at a lot of different things. There's no payment in reverse mortgage so I chose to do it. The whole point of taking it was paying off all my credit cards so I could live on my income. A friend of mine dealt with Liberty Home Equity before and he was very pleased and when I connected with them I also got a really nice lady, Liz. She was a doll. She walked me through the whole thing, was helpful and I really was impressed with her. The process took a long time because there's a lot of weird papers I had to come up with but once I got all the paperwork together it went like a breeze. I got what I wanted and I’m happy.

My experience with Liberty was great and I'd recommend them.