Sharper Image Reviews

We have two Ionic Breeze Quadra air purifiers plus an earlier model air purifier from The Sharper Image. My breathing problems really began after purchasing the two additional Ionic Breeze Quadras. The units have since failed to work.

I bought an ionic breeze, it quit working. They did replace it, and this one also quit working (broken).

I have been using the Ionic Breeze for years. I LOVE it. I have two actually, and they keep the house smelling great. I have cats and no one ever knows when they come to visit. I hope the item is safe after reading some complaints. But I think it is an amazing product otherwise. Consequences: None that I know of. I have been using them for years. It said on the website to let you know good or bad. I'm sure you mostly get bad. So I wanted to let you know that my experience has been good, so far.

I am upset that I was not informed about the class action suit filed because of the Ionic Air Purifier. I purchased two of them. I had no idea that they did not do what was advertised. They are not quiet, at least mine isn’t - one of them hisses. I paid for them at retail price. If they are not doing what they are supposed to do, purify the air, then I have been misled, and I would have purchased one that would have been effective. I have no idea what the damages are for misleading advertising and selling a product that does not perform as advertised. Since one is in a bedroom and the other is in my home office. I assumed that they were cleaning the air and if they are not then I want a refund of the purchase price.

We purchased two Ionic Breeze products from Sharper Image for $800.00 plus dollars with an extended warranty. In less than a year, one is not operating at all. Where do we turn to now?

I have (2) $150 gift/reward cards to Sharper Image. When tried to use one earlier this year, I was told that I would have to spend $300 in order to get $150 off using the card. When I refused to do this, I was told that this is only temporary while the company reorganizes. I should hold onto it - as I would soon be able to redeem the card as I had done with other cards for many years in the past. It has been months. Every once in awhile I check the website. Nothing.

A few years ago, we purchased 2 Ionic Breeze machines for obvious reasons. After some time, I started having anxiety attacks with difficulty breathing. My husband got into a conversation with a co-worker (who exhibited similar symptoms) about these attacks and she told him that her Dr. had asked if she owned an Ionic Breeze...which she did. She was instructed to stop using it and see if it made a difference on her attacks. It did. We tried the same and almost immediately my attacks subsided. We took the machines back to the store where we purchased them. They would not give us our money back, just a Merchandise Certificate for the purchase amount. We have since tried to use that voucher but were told it could not be used due to the legal problems they were having. I would like to know where I can go or to whom I can speak about either getting monetary equivalent in merchandise or preferably a full refund. The amount I am out for these is $568.23. Any help or suggestions you can provide will be greatly appreciated.

I love the product and no problems whatsoever!

I purchased an ionic breeze that doesn't work. Now I find that they are causing harmful effects. I am concerned and I have a warranty on a product that doesn't work. What do I do?

In Dec. 2007, I bought two Ionic Breeze Quadra and also bought a 3 year extended warranty. I've had to return one of them 3 times and the other one 4 times for failure to continue to work. They are both NOW not working at all and I am unable to get in touch with anyone to have them replaced OR get my money back. PLEASE HELP!

Marc of Babylon NY (09/30/08

George of Tallahassee FL (09/30/08

I feel betrayed that a product such as the Iconic Air Purifier by Sharper Image did not produce the results as advertised. I ahve surchased over $1000.00 dollars. Now I understand they have a libel suit against their product. How and when will I be compensated let alone my family's health!

I purchased 5 ionic breezes and they have a 5 year warranty and sharper image filed bankruptcy how do I get them repaired most of them are not working

Used product for approximately 6 mons. then RED light came on indicating it was time to clean. Cleaned product according to instructions but RED light comes back on. Product is not ionizing. We would like a refund, a repair or a new replacement. WE have 2 of this model which we purchased in March 2008. Both do the same thing.

I went on the Sharper Image site today because I wanted to find out whom I could contact to find out what can be done about my unit. I purchased two Ionic Breeze Air Purifiers a while back. To tell you the truth I work two jobs and have very little time. My Ionic Breeze stopped working maybe just short of one year after purchasing it. It has taken me a little bit to get moving on who can resolve this issue for me. Apparently, from what I'm now reading I should be glad that it broke, if it is true that it can actually harm us.

I purchased one of the Quadra air purifiers 3 years ago because I battled terribly with allergies which would lead to bronchitis several times a year. I would be sick for months and usually end up missing work for a week or so at a time. Since I purchased the Quadra, my allergies have improved and I have NOT had bronchitis! I know this is all due to the Quadra.

We have the Sharper Image Hybrid. It all of sudden quit working. There is no Sharper Image store to take it to to get fix.

We purchased an Ionic Breeze in late 2006 and have taken it back 4 times for replacement. It is again not operating, and the store is closed.

unit is broken , 5 year warranty, cant get the warranty honored

Expensive air claner is a health hazard

Purchased 5 sharper image ionic breeze' thru info commercial. Total 759.88. Paid off early Jan 08. Called in May 08. 1 making horrible noise, the other lights just flash on and off. They said I needed to pay a past due balance of 34.75. Then I could call and they would pay shipping to return the 2 for repair. Now they are out of business.. all phone lines down. Cleaned as required and 700 bucks later, 2 are unusable. Not sure when the other 3 will go??

About four or five years ago I purchased two units of Sharper Image Ionic Breeze Air Purifier. I gave those two units to my mother due to her all year round allergy thinking that it would benefit her and might improve her condition based on what they've advertised on television. About a year ago, I purchased four more units of air purifier and gave them to my sister and my father-in-law as a gift.

problems. the doctor called it alergy.

I adore my Sharper Image ionic breeze and use 3 of them all over the house. I have a cat and 2 dogs and the ionic breeze works so efficiently and quietly. I wanted to buy another only to discover the company has gone bankrupt. This is outsrageous and every effort should be made to help this pioneering company. This is the kind of innovative, imaginative engineering we desperately need to surmount the global warming challeng.

I'm reading these stories about the Sharper Image Ionic breeze air purifier & it worries me a bit. I have had one I my bed room for the last three years & now I'm reading it could cause health problems!! How do I find out what this thing has done to me & my family? Are we at risk? If so who do I talk to with Sharper Image?

I can not say if anything bad happened as I have not experience anything different. I bought it thinking my chronic cough was from the dirt that comes into my apartment since it sits on a highly traveled road. I would dust black particles on my window sills as well as other places. I bought the product thinking it will help my cough I developed. Yes the filter would be black when I would clean it and I cleaned it often. I didn't feel there was a difference in my cough so I stopped using it. So this expensive $200.00+ item is sitting somewhere in my studio apartment. I was planning on using it for the cat room at my fiance's place but now just reading this today (8/28/08) I don't want to get them sick (their bills are already high enough).

I have been using the Ionic breeze since late 2001. I even upgraded to the GP Quade 2 of them in 2005. I have asmtha and have notice my semptoms getting worse. I too have shut my units down but I am not sure as to what damage has been done.

bought two ionic breeze air purifiers, model S1867, on 3-19-08. Neither one works . won't even come on. Paid, $$400.51, including taxes

This store has been very considerate and replace my Ionic Breeze everytime they don't work. However this time I did purchase the up-grade. 11/19/2007 I purchased my SI945YY $254.89. Please help this has not been working for many months. Sorry I did not realize the business was CLOSED.

I was given a credit by the above store on April 11, 2008 for a faulty microdermabrasion machine. The credit is for $54.07. I went to use the credit on August 20, 2008 to find that the store had closed.

I bought an ionic breeze about 5 years ago. My husband kept saying he didn't believe it was working but those metal bars in it were getting dirty so I said it had to be doing something. Well a year ago we came home from being out and it had caught fire. Sharper Image would not would not do anything because they said we didn't have a warranty. On top of that we fould out that when we first bought it they had taken more money out of our bank account than was agreed.

I bought the Hybrid GP with Germicidal air purifier. It has not worked for the last couple of months and I took an extended warrantee on it. It cost me close to 500 dollars. I have an immune deficiency and need an air purifier. Now i'm stuck with a broken piece of junk. I called Sharper Image and get no answer.

I bought Ionic Breeze from Sharper Image and it's not working. I paid $500.00.

I currently own 7 Ionic breeze units. These are wonderful units. The oldest one I purchased in 1999 and the newest 2 I purchased in 2007. I wouldn't trade them for anything. They pull quite a bit of junk out of the air and remove odors. I have also owned oreck and holms, which I HATE. The oreck is useless it doesn't remove any particulate from the air and the smells linger- I had it in the room with the litter box. The ionic breeze beat it hands down. The holms is ok, but the cost of the filter replacement became prohibitive.

I purchased two Ionic Breeze units about seven years ago and used both in our large bedroom to cut down on dust etc. I thought they were working pretty good, but there always seemed to be a lot of dust still in the air. After about two years, one unit had quit operating. The second unit quit after four years of operation.

I have the Ionic Breeze with warranty that has quit working. I called Sharper Image which said they would replace the unit and for $12, charged to my credit card, they sent me a UPS label to return it for replacement. I packed as instructed, delivered to UPS and received the package a few days later with Unable to deliver-Out of Business on the return label. I'm out $12 for the label and have an Ionic Breeze with warranty I can't get repaired/replaced. The thing was expensive. Is there an option for getting a replacement/refund?

Purchased the Room Ionic Breeze Air Purifier approximately Sept./Oct. 2006.

Ionic breeze has stopped working and I need service, I have not been able to contact them. I unit was great and the dirt out of the air was a lot but I need it fixed.

We purchased two (2) Quadro Ionic Breeze machines and two (2) regular Ionic Breeze machines. We spent a total of $1,000. None of the machines work and now Sharper Image is in bankrupcy.

ionic breeze air purifier failed for the 3rd time previous 2 replaced by sharper image. Now sharper image in backruptcy. What can i do? filter starts emitting melting plastic smell and makes buzzing noises

15 years ago Channel 7 News did a study and showed that Hepa Filters did ten times the work (and used almost that much more electricity) as an Ionic Breeze and that the Breeze can't keep up with the real world. Later infomercials kept lying in order to compare it to Hepa Filter systems.

I returned a merchandise about a year ago and sharper image issued a store credit for USD 370. I went to purchase an item two days ago (6/7/08) and the store refused to honor the credit.

For christmas my husband received a stress reducing machine from Sharper Image. He used it for the trial period and it did not work for him. After following the instructions of Sharper Image I mailed it back on 2/8/08. On 4/22/08 I called Sharper Image to tell them I had not received the $323.95 merchandise credit. I was told it was mailed to me several weeks ago. They confirmed that they had the correct address (which they did) and told me they would send another merchandise credit to me. This they said would arrive between 10 to 15 business days.

We purchased, via the Sharper Image website, 3 of the Ionic Breeze Quadra Air Cleaners and have had problems with them ever since. They've replaced two already, but they still aren't worth the money.

It is indisputable that ozone gas causes permanent lung tissue damage. I just discovered after using the Ionic Breeze Quadro Silent Air Purifier since the year 2000 (2 of them) - one 2' from my bed - that they give off sometimes very unacceptable amounts of ozone gas. I was recently diagnosed with COPD, a serious lung disease. I will never know for certain if the purifier caused this disease, but certainly no one can deny that ozone gas causes permanent lung damage. I am furious because there was no recall of this product! Also I am health conscious and that is why I purchased this machine 8 years ago when I had NO lung problems.

My father in law bought the buy one ionic breeze and full price buy the second at half get the third one free. Well he only recieved two of them and was billed in full. Since he is in his eighties, I helped him with this problem. First Sharper Image claimed he did get it, then they said it was on back order. They did refund his credit card to invesitage, but after the credit card company investigated they decided that it was not there problem and put the charge back on his card. We were told that it was the shippers problem and the shipper said it was Sharper Images problem and on and on.

Purchased one Midi Air Cleaner from Linens N' Things and, after seeing how much dust was on the blades, we purchased another. The product manual suggests cleaning the blades once every 2 weeks. We cleaned them after only 3 days and, gradually we were cleaning them every morning. Within a short period of time we began to experience severe symptoms. My husband began to cough violently and to have severe nosebleeds.

I went to use a $360 store credit. At the time that Sharper Image issued the credit, I was told that it was good anytime, at any store. I went to use the credit last weekend, and was informed that I had to purchase goods worth twice the value of the credit in order for them to honor the credit. I have a few problems with this. This redefines the terms under which the credit ($360) was issued. The manager told us this is a policy of our bankruptcy. I went online, and found out that this is *not* a bankruptcy policy, but rather is a policy of Sharper Image to get as much money in their coffers as they can prior to Ch 13. They will not refund the face value of the credit, so I am left with $360 useless dollars. What can I do?

Each day, minutes after arriving home and coming in from the pristine Colorado air, sinuses immediately attack. Never had so many issues and being in the military, haved lived all over the world. Wife (military) has documented sinus issues in her VA chart, with claim sinus issues are much worse in our home here than anywhere. (Pain akin to migraines.)

I went to store to use large credit on my account due to a return for which I was issued credit. (I guess I should have asked for a check.) I was told all credits are frozen. If they have merchandise in store and are going bankrupt, I should at least get to buy store merchandise with my credit.

NOT A COMPLAINT! This is an ENDORSEMENT of the Ion Air Cleaner. After the cleaner had run for about three days friends came in and remarked on how fresh the house smelled. Pleasant surprise. We hadn't noticed the change. Soon the 'Needs Cleaning' light came on. I removed the element to find it covered with dust. Not as much as my vacuum cleaner picks up, but there was no 'blow-by' with this unit. Placing my hand near the bottom intake, I can feel a steady breeze passing into the unit. No fan to make noise, just a natural flow of air drawn, I suppose, by the action of the cleaner. The IONIZED air produced NO ill effects to our breathing. It sits beside my recliner, so if it were emitting harmful elements, I should have sensed it over time.

I had 3 surgeries on my sinuses within a few months of each other. My husband and I talked about getting the Ionic Breeze Quadra GP. Right away I was having issues with it. It would get dirty so quick. Ok... we had a lot of dust. We bought an add-on unit for ozone. My unit worked for 2 months. It stunk so bad it made my sinuses worse. We removed it, and now it doesn't work at all. The bedroom unit quit even sooner. Since we bought 2, that was a lot of money down the drain. We tried to get our money back, and all they wanted to do was exchange it. We just ended up saying forget it. It really wasn't a good product at all, and we are so sorry we bought them. Over $500 went down the drain! We learned our lesson!