Invicta Watches Reviews

Ok..so I have ordered 3 watches from Invicta.. First two were simple style.. 3rd was a 1,000 dollar watch... Garbage... About a month over delivery time, and the watch does not let me adjust time or date, skips thre goes to auto wind.. Now have to take to a watch Smith to get fixed.. Customer service is horrid, do yourself a favor and don't be led on by their sales!!! But off ebay ... Least they work correctly.. Money down the drain..

I have been a faithful Invicta brand customer. As of today I will never ever purchase another item from them. Customer service deserves negative stars and reviews. Called to inquire about a purchase I made on June 30, 2025 and the agent was rude and arrogant. Still no update or order and was told as a customer I should have read the fine print 'cause most customers don't. Was told I could not be given a refund because the order is processed but so is the payment and still no answer on my products. NEVER EVER EVER AGAIN... Last time for Invicta not because of products but Horrible Customer Service. Do better Invicta. You are losing customer based on customer experience...

Model 54525 specialty, 44614 aviator - both are chronograph watches. Love the watches. Will build new to watch collecting. Both came from department store. Can't wait to get more? I have several styles and brands. Thanks.

Poor quality, warranty service. One of the worst I’ve ever seen. I bought the watch on a cruise ship. Was 250 dollars if I remember (.1/2 of retail) but liked it, impulse buy. Heard of the name before and was very good looking time piece. I don’t wear watches much with a phone always in my pocket except going out with family or friends. On the fifth time wearing it yes five days of active use the hour hand disconnected. I went through the website for the warranty repair, they refer you to their watch repair vendor for all repairs, you have to ship it yourself to them and they then charge $40 for return shipping and evaluation of the watch which I never heard of that arrangement for a warranty repair. After the evaluation was done, I was told I had to pay them $80 to repair the watch because it was broken due to impact shock.

I’m extremely disappointed with Invicta’s shipping service. My order was supposed to be delivered 1-5 business days. After 6 days I received an email saying “we still processing your order”. This situation is very disappointing and leaves a bitter taste as a loyal customer. Shady business dealings with terrible customer service.

I’m extremely disappointed with Invicta’s shipping service. For a company that sells premium watches, their shipping and customer service are shockingly poor. It’s unacceptable that orders frequently get lost or go untracked for days, with little to no follow-up. A brand of this size should have a reliable logistics process and proper oversight—yet they seem completely disconnected from what happens once a watch leaves their facility. This isn’t just frustrating, it’s bad business. Invicta needs to seriously step up and take accountability for their shipping operations.

Ordered my watch about 2 weeks already and it's still not here. Was told it was going to be delivered today and it's going to be delivered until Monday now not even in time for Father's Day. Lame shipping service. I don't know if it's Invicta or FedEx but they're both lame.

I purchased 2 watches on 6/5. I emailed the same day to make sure the recipient wasn’t included with the package. The order was supposed to be delivered 1-5 business days. 6/10 I received an email saying “we still processing your order”. I reply the same day asking if the package will make it by Father’s Day and as of 6/12/2025, no response. This is beyond disappointing as the watches are gifts for Father’s Day. At this point I want a refund!

SCAMMERS!!! Do not order a watch from these people unless you don’t care about when you get it or how much you pay for it. I ordered a watch for $70 and paid for 2 day shipping for my boyfriend’s birthday. Long story short the watch didn’t ship for 3 weeks and the price changed on the watch from 69 to 29 and they would not give me the difference or an explanation. Would give them zero stars if I could. Not to be trusted.

I sent my watch in for a battery replacement and paid $35.00 and ended up paying $75 to replace the second hand. This was in Jan 2025. Customer Service said it could take up to 90 days for the repair. After the 90 days they told me they still don’t have the part. In April 21st I asked them to refund my $75 since repairs have not been married and send my watch back to me. I have called and emailed several times since then and still no watch and it is now June 6th 2025. They have basically stolen my $75 and watch. Terrible customer service and shady business dealings. Never again!!

My order still hasn't said it's shipped, I've tried to call, etc. No answer, no response by phone or email. I usually get off amazon or other sites, but ordered from Invicta and it's been processing forever, should just cancel, this is crazy.

Bought lots of launches from them. But the last one looks like they gave me a return, no plastic on it. Whatsoever and scratched up on the gold. Their advice was to mail it back. Total headache. I guess I'll keep it even though there's a few scratches.

I placed an order for off their site for model 46548 sale price $69.90 after 14 days my order still showed that the shipping label was created but had not been picked up by carrier. So I checked if the model was still in stock which it was but not at the same sale price when I had originally ordered. I emailed customer service asking for an explanation on why my order had not shipped. The response received was the order had been picked up by carrier and was in transit. The next day I received a credit back for my order with no explanation received from customer service on why my order was not going to be fulfilled.

Order a bracelet and while waiting for shipping I called and spoke to a rude female who claims "we have 5 business days to ship". They literally shipped it out on the 5th business day within 10 minutes of closing. Pretty bad shipping and rude customer service, especially when you pay $12.99 for ground shipping. Even though the bracelet may be nice (not sure as haven't received yet) I think the price for shipping and to the shipping time and rude customer service...just not worth it.

I purchased an Invicta watch in September 2024 and it loses 2 to 3 minutes time, each week, and it has done so since I purchased it. I was slow to return it for repairs and waited about five months and had to send a $29 check for diagnosis and return shipping just to get the service center to even look at it. After only five months of use they told me that the movement needed adjustment and it would cost me another $49, all for a watch that was only five months old! I have been scammed on this watch from the purchase and now service and wouldn't recommend my worst enemy buy an Invicta watch. Buyer beware!

I ordered a stainless steel diver's watch for my nephew. He’s a big collector of the watches and Invicta boxes also. He’s saw a watch being shown on JTV, that came with a new light blue box he really wanted. I ordered the watch and box for him and I received a plain black plastic box. Typical bait and switch tactics. I’ll be returning the entire order. JTV was no help either.

I would love to give this watch five stars. I love that it's in analog. I love the color. Everything about it was perfect except that I was replacing a $10 Walmart watch with a quality watch that my husband got me for my birthday 3 months ago and already the bands that keep the watch band in place have broken on this quality watch and their warranty doesn't cover it so my $10 Walmart watch has lasted far longer than this quality watch that my husband thought he got me.

Worst customer service ever. I have ordered several watches and I will never buy another one from Invicta. They are rude, inconsiderate and only care about making money. When you call you are on hold for an excessive and unacceptable amount of time. Stay away from this company unless you want to be ripped off.

I will NEVER purchase another Invicta watch again in my life. Absolute worst experience ever. I purchased a brand-new Invicta watch style #26972 while on a cruise vacation at one of the shops on the ship. Five days later while back home the watch stopped working. I reached out to the cruise line, and they advised to reach out to the manufacturer for repair. First, they charged me a fee to ship the watch and perform a diagnostic. While I was not happy about this, I paid the fee. Then they sent me an invoice for watch repair EQUAL TO WHAT I PAID FOR THE WATCH.

Stay away from this watch company. Customer service agent is a liar. When I caught her lying she hung up on me. This company only cares about sales. You have been warned. Stay away. My watch is still after 3 months in their repair shop for a band to be replaced. Believe it or not.

I bought a higher end Invicta watches in Colombia and the 1st time my wife put it on, the band fell off. I took it to an Invicta Store and they told me that bands are not covered but because it was less than a week since I bought it, they would help and repair it. A week later, the same thing occurred and as I was looking at it, another link fell. This is when I reached out to Invicta. They said that they could not help because bands are not covered and the watch was bought out of the country. They could not assist in anything and this was after weeks of emails and phone calls. Shame on this company. I will never buy a product from them or recommend them.

I just ordered a watch. It is inoperable. The quartz watches are horrible, maybe the automatic ones are better, my watch is a brand new Mickey Mouse watch. Mailing it back is too much time & money. Do not buy watches online.

I also ordered replacement straps for my Invicta watch and the straps seem to be rotted and fall re apart upon receipt. Loss of my time and money. I will never buy another Invicta product again. Customer service never responded to my emails regarding my request for replacement. Took my money and sent me a product that I cannot use.

I am writing this review with no malice intended. My dear friend passed away and his family gifted me his beloved Invicta S1 Watch, which meant the world to him. I decided to replace the watch band because of wear, so I shipped to Invicta to have this done correctly. The 1.5 month process did not bother me as I know others no doubt had repairs as well.

I ordered, from Invicta, a replacement watch strap, 15145, and it arrived damaged. I immediately emailed Invicta, twice, with a copy of receipt and photos in July. It's Aug. 31, 2024 and have not heard from them. I have several of their watches, gifts from my Daughter, but have asked her not to buy more and why.. I do not recommend buying their watches.

One star for overall looks of the watches and one star for the horrible customer service they offered me. I thought more of the Invicta but now I think SUPER less of them. I bought two watches two months ago and both of them are now broken. The band broke off the first one immediately after wearing one time. The other broke just now as I'm writing this review. To sum up, the brand LOOKS good, but the quality and craftmanship is just COMPLETELY not there! Beware of this company and their non-quality watches!!!! Also beware...you will not get any service at all!!! Will never buy the brand again. They are equal to the $40 watches you find on Temu.

BEWARE: Customer service and their general assistance is pathetic. Recently purchased 2 watches from Invicta and I need to add that I have NOT had a problem prior. Well after several delays in shipping, I found out they were shipping my watch to an OLD ADDRESS. I called Invicta spoke to “Angie,” was told basically they could not help as “I” must have entered it wrong. Insulting that they think I do not know where I live and it had been well over a year since I moved. Now I call UPS to change address they have in system explaining of the problem. Their position was they have time to correct but communication has to come from shipper. OK I figure all Invicta needs to do is make “1” phone call and my purchases are corrected. Guess what, Angie said she can’t make the call that it was my fault it’s going to wrong place. She is the “ Social Media Community Specialist”. How’s that for service.

I bought the Chase Durer Conquest, Yellow silicone band. Everyone comments on its look. So, here is the problem - even though it is an automatic it is not self winding. As a result the watch doesn't keep time after about 48 hours causing you to remove the watch and reset the time - buy a self winding and do yourself a favor.

I purchased 2 watches and the hands fell off of one and the band wouldn't close on the other. The sales woman said the warranty covers everything and the repair was declined. I will never buy Invicta again!

I can only speak for Carnival, possibly only the Venezia, and Invicta watches. I purchased two watches on this ship that were "discounted 75%" already. Since I don't buy internet packages/services I had no method to research before buying. We disembarked on March 3. On March 4 I found both of the exact same watches available online at Invicta for purchase. One purchased on Carnival for $179.00 – online for $109.90 and the other at $189.00 – online for $98.00. That’s $69.10 and $91.00 savings if I had not spent my money on Carnival. What is Carnival’s price protection on items bought from Carnival? I contacted Carnival by email asking what the price protection policy is and they did respond by email only to tell me to discuss the issue by phone. I asked for an email response and have received nothing further.

Purchased an Invicta watch on Amazon and it quit working after three months. Did not read the Amazon warranty that it’s not returnable after 30 days and had to rely on the Invicta warranty. Then learned Invicta charges $29 to look at the watch even under warranty. Sent it in and they declined to repair it under warranty.

I gave a TechnoMarine MoonSun watch to my wife for Christmas 2 years ago and the seconds hand fell. I called Invicta and they told me that they have a 3 years warranty. They approved my service and I have to pay almost $30 to send the watch (they didn't told me that I had to pay to send it out and they charge me for looking at it). Then they wanted to charge me $100 for fixing it. I paid $57 for that watch, so I declined the offer. They sent me the watch back with 3 hands that fell instead of 1! The watch isn't good and they have the worst customer service ever!!! A total ripoff!!!

I purchased a Chicago Cubs watch from Invicta. It's a beautiful watch but is a piece of crap when it comes to how it runs. You have to baby sit it either wearing it daily or shaking it as it's an automatic which wasn't explained during purchase. If you leave it sit for any length of time not only do you have to reset time but also the date turning 24 hrs each date until you reach your desired date instead of like normal watches you just have a setting that moves the date. Their watches are sharp but old and outdated when it comes to how the watch itself actually functions. I have 18 watches and like to switch up every day. This watch I have to shake every day or it stops running. The second star is for the look of the watch. Otherwise never again would I purchase an Invicta watch! R.L.

I recently sent 2 Invicta watches still under warranty to Invicta for repair. I received an estimate of 189$ USD for the repair. That is per watch. Invicta doesn’t understand the word warranty or owning the responsibility of sellling a good product. I told them to keep them. On the other hand the vendor Jomashop is no better. I was told "We ship you a good watch." So stay away from both dream teams and shallow gene pool. Rudy

The watch had a promo code which I thought I would input it into the following page after I put in my credit information online. The screen just said it was bought. I called right after and the agent said the label had already been created and it was in the process of being shipped and they can’t do anything. Can cancel the order to give me the promo… and I’ll have to send it after I receive it. Which after looking at the terms is subject to a 40% restocking fee… I feel scammed. This is bad business.

Your watch is garbage and so is your customer service. Awful watch. Awful company. Definitely not purchasing your watches ever again. You don't stand behind your product. It's trash. I gave you to chances. There's better watches at Walmart. Disgraceful.

To begin, I own over 20 Invicta watches and starting in September 2023, I had sent a $1500.00 watch back for repair to Invicta watch repair service in Sandy Utah and received an estimate to repair the watch a week later via email for $350.00. I submitted payment and that is the last I heard from them. I have called numerous times and remained on hold for hours without anyone picking up, or calling me back or answering my emails. The only time a guy by the name of Eric ** called me back from customer service is when I cancelled and withdrew my credit card payment 3 weeks later. He said they were very busy and would have my watch repaired immediately. However, that is the last I heard from them.

I have purchased 5 Invicta watches. Personally I liked the look of them. However I have had nothing but trouble with them. I have one that the hands are loose and can't be set or used. I have white collar job so no abuse of these watches at all. Out of the 5 I have one working and they are two years old. I am very disappointed in them. Would never buy one again.

I purchased a Invicta woman's watch Feb 2023 and today the minute hand broke off. I contacted invicta and was told I had to pay $28.00 to send it back to invicta when the watch cost was $49.00. That's half of the purchase of the watch. I will not be buying any more watches from invicta.

Didn’t receive my order. UPS delivered my package at the front door. Never rang the bell. Just left it to be stolen. A package that required signature release. Informed Invicta & they refuse to take responsibility for the carrier they chose. Would not replace or refund my money. Lost $380. Released my package in front of my door without even an attempt for a signature.

While on board a Holland America cruise I purchased an Invicta ProDiver 45 black watch, Model No. 22417 for $159.00, invoice no. ** from the cruise Shops. My salesman was Imran **. The day after I bought the watch the stone in the bezel at 12:00 fell out and was lost. I spoke to Mr. ** and he suggested that when I return home I send the watch to Invicta and have them replace the stone. He did not have another watch of this model to exchange. When I returned home I went on the Invicta website and I found that this watch could be purchased for $99.90 from their website. This price is nearly $60 lower than the price I paid on board. I was very surprised as Mr. ** had told me that the watch sold for over $400 and that the $159 price was especially good. However, the Invicta website has the suggested price for the watch as $259 with their sale price of $99.90.

I bought my first Invicta Watch almost 20 years ago. I still have it and wear it regularly. That being said, how times have changed. Website has wrong descriptions, newer watches fall apart. Customer service iffy at best. Never again will I buy an Invicta. NEVER!

I’ve always heard great things about Invicta. it wasn’t until just recently when I was given one of the Invicta divers Women’s watches and fell in love on the spot with Invicta! I’ve had this watch going on 3 years now and it’s still keeping time, and has never let me down! 5 stars!

Don't be suckered by the attractiveness of these watches. You're basically buying an expensive paper weight. This company doesn't stand behind their products and doesn't honor their warranty. I bought an Invicta watch for $180 exactly 8 months ago. I wore it about 20 times and took exceptional care of it. Suddenly out of nowhere it stopped working. I thought it might be the battery so I took it to a local jeweler, but it wasn't the battery. I contacted Invicta customer service and uploaded my receipt of the purchase. I paid $39 and Fed Exd the watch to their warranty and service department for repair. After all it was well within the 1 year warranty period. After a week or so, I get an email from the repair department stating that I owe $170 to get it repaired. What a joke! $210 to repair a watch that is under warranty but only cost me $180 (before tax) to buy in the first place. Now I can't get a hold of them and they won't return my watch.

Apparently, Invicta is charging customers' credit cards almost a week before shipping. The actual time to receive your purchase will be closer to 2 weeks. Customer service is rude and nasty, especially Gloria, a supervisor, who hung up on me after I informed her that one of her customer service agents invited negative feedback. Invicta, in spite of their products, had the rudest, most infuriating customer service people I have ever encountered. I probably won't deal with them again.

I'm a Invicta watch addict. Own 25+ watches! All gorgeous. Have 1 watch not working properly, contacted Invicta via their website. You aren't able to have a CC of email as typical with fill the form scenario. Has been weeks, no response. Warranty or not, I want watch to work. I can fix myself. No issues with all other watches. This one in particular is a favorite. Does Invicta stand by warranties? Do they even do customer support? I give "0" stars on this issue of no contact. All other watches at this point "10" Stars.

I have over 175 watches in my collection from hundreds of different brands. Invicta gives you exceptional value and quality. I can honestly compare the Invicta brand to watches that cost thousands of dollars. They are on par. Stick with reserve level and up. You won't have one negative thing to say about the brand. I have some of them for over 8 years with not one single issue. For the folks who say otherwise, many of them are just liars. I only buy direct through Invicta ▶ **.

I ordered a watch online through InvictaStores.com. The purchased was delayed in receipt. I called the online customer service number and was told they were having shipping issues. I received the watch on 5/25. It was too large for my husband. I called customer service and they sent a return label. I return the watch 5/26. On 6/13 I emailed customer service advising them I had not received my refund to date. They emailed back 6/13 saying the watch had been received and that the refund would be processed with PayPal within 24 hours. Today is 6/16, and I've stilled not received my refund. I filed a claim with PayPal for resolution. I would not order anything from InvictaStores.com again. Buyer Beware.

I have bought 2 watches from Invicta. The first watch I really liked the picture on the website but when I got it was not totally the same, it did not look as nice. It was close and I kept it. The next watch I bought and received was not even close to what was pictured. I really liked the bright blue colors and brush gold looked. But what I received was not even close. The blue strap was dull. The blue on the watch was like black and the brushed gold was actually polished. Not even close. Invicta promises that if you are not satisfied they will take the watch back and return your money – it is definitely not true. I emailed them several times with no answer. I tried calling and could not get through to anyone, for a refund they tell you to email, I did and again no answer. It has been 1 month and still no answer. Buyers beware. Their marketing is really enticing.

I ordered at watch and paid extra for 2 day shipping. They didn't send it 2 day shipping, they sent it 4 day shipping. I emailed them for a refund of the shipping cost and they told me they would not be refunding my money because I was getting the watch in 4 days. That made no sense to me but it was easy to see they don't care about customers, just money. This will be the last watch I ever buy from them.

I emailed twice about a store credit or exchange for a watch, and no answer in 2 months. Called customer service numerous times, but always a long hold. Finally was able to speak to a representative in Feb., but then midstream he must have accidentally hung up.

The biggest pieces of junk on the market, you can get a much better watch at Walmart at a fraction of the cost, also when the say Swiss movement is a load of crap, had a jeweller tell me the one I had which was a Swiss movement was a load of garbage, it was Chinese, he also said mine couldn't be repaired because it wasn't worth the cost, so in the trash it went, none of them are anything but fle market trash, don't waste your money, go to jewelry store and buy a real watch. Or Walmart watches are way better quality for $9.99.

Where to start? I purchased 6 watches Dec 6th and didn't receive them till February 16th. I emailed them several times and called. I finally got someone on the phone and they said they were backed up on their orders to be patient and I would receive them by end of week. I didn't receive them for another 3 weeks. When I got them there was one I needed to size. I went to their store and they sized it but it was too big even with all the links out. As soon as I showed the woman at the store the watch she told me there was a design flaw. That a lot of customer complained that even with all the links taken out it was still too big.

Phone is completely automated refers you to website...website states they will contact you in 24hrs. I have sent an e-mail a day and nothing. I ordered over 800.00 in merchandise and want to return a $65.00 item. I am trying to return according to their timely return policy. Time is running out. Over the years I have spent over $10,000.00 on Invicta watches and boxes. This is my first return and it will be my one and only. I have unsubscribed and will no longer purchase any Invicta merchandise online. I am a regular Joe. $65.00 in their pocket or mine. I want it in mine. It is money and principle! Quick to take your money. ZERO customer service. Don't blame it on Covid...If you had the manpower to take the order, charge the credit card, and process order...then you have the manpower to handle returns... Very dissatisfied with Invicta Customer Service!

I placed an order based on previous reviews. My order was placed on 12/11/21, they stated via email it would be processed in 5 days, well needless to say it wasn't. Tried calling and would get hung up on. They sent an email apologizing for the delay and that they will give me a $20 coupon for my next order. What in the world makes them think I would ever buy from them again after my experience with them.

In this day of throw-away products, who would think watches with a $500 dollar retail price (lol) would be one. Buying a simple thing like replacement band is more expensive than just buying another watch, also when they are clearing out watches for $34.00 that were hundreds originally should be a clue. I own 2 watches less than 5 years old. Will not buy anymore.

I bought a diver's watch with a chronograph. It took over a month to get delivered. When it did get delivered, the chronograph did not work properly. I let them know, first the run around of what type was it and when it was purchased. I even called them. They told me they couldn't change it because it was 30 days from purchased. It took them longer than that to deliver it. When I kept complaining so send me an email that they were sending a self address envelope to exchange it. Never happened. What I got was another email with links to where I could send it to get repair. I would have to pay for shipping and depending on what they claim the reason it wasn't working right also the repair. I know a chronograph isn't a big deal, I don't use it, but it was an expensive watch and everything should work on it.

I have purchased 6 Invicta watches and 2 of the 6 has wristband malfunctions. Leather band unglued and fell apart. The SS band clip, just snapped off. Unable to find Invicta replacement bands. When I contacted Invicta in Florida, the customer service rep was useless. I stopped purchasing Invicta product.

The fact that they treat a fan who professes extreme appreciation for the quality behind their product is mind blowing! This has happened repeatedly. On my recent purchase, I called multiple times, including today checking on an order I placed 2 weeks ago this upcoming Monday. Today their service rep lied to me! I was told that my order would ship and I’d be emailed tracking info by 5:30 pm today. According to the Invicta WebSite neither happened. Ineptitude is one thing, but dishonesty is definitely another! My late father instilled in me a love for collecting things, especially baseball cards and watches. Today, I still collect both. I have everything from vintage Rolexes, TagHeuer, Seikos, Cartiers and Invictas, plus many others. Despite my much more expensive options, my 2 favorites are my G Shock and my Invictas.

I've purchased many watches from Invicta over the years. I look at them now and wonder why I purchased most of them. The ones I wore frequently lasted only a few years. Crowns fell off, hour/minute hands fell off, crystals fogged up. I also researched their automatic movements and found that many are very low grade and manufactured in third world countries. That apparently was why Invicta's prices are so low. I also purchased several leather watch straps on sale or in bundles of three or more. Turns out the reason the straps were on sale was that the straps were very short and barely fit my average size wrist.

When I purchased my Invicta S1 Rally 23078 watch, their website advertised it as having a Swiss quartz movement (chronograph). The nightmare starts when fog starts to show up under the crystal. It got wet in the rain, but it is supposed to be WR to 100m (or so it says on the watch). Evidently, it isn't. It gets worse. The battery died very quickly, which isn't a big deal. I brought it to my local jeweler who opened it to change the battery. I asked to see the movement. To my surprise and horror, it was Chinese. A whole lot of white plastic with a teeny Chinese movement in the middle. I went back to their website and it now said it was a Japanese quartz movement. I contacted Invicta to share my discontent at this blatant false advertising. After many attempts to contact Invicta (customer service, repairs, sales), never got an answer or even less a reply to acknowledge my complaint...

I was a loyal Invicta customer for over 15 years. But after a recent experience with invicta customer service and how they responded to the situation I was extremely disappointed. It showed me that this company does not care about the people that buy their watches. They lost me as a customer and I'm sure they will lose many others as well.

I purchased my Venom character watch back in February 2019. After wearing it a few times and owning for 6 months, the cable around the bezel broke. Disappointed in finding out the warranty doesn't cover the exterior of the watch, I send the watch for repair in October 2019. I still have yet to receive my repaired watch and now it's October 2020. While I understand and appreciate the extra precautionary measures companies are taking, given the current COVID issue, I cannot justify why a simple repair like this cannot be done in 12 months or the warranty didn't cover a manufacturing issue.

I saw a Invicta grand diver Army edition which I ordered for my dad for Father’s Day. By the end of June the camp around the dial was peeling and looked horrible here we are in sept it’s pretty much all gone. I called invicta immediately, they said nothing they can do. My dad is a watch fanatic and takes meticulous care and swaps out so it was never worn in the yard nor everyday. How pathetic they talk about quality yet within weeks it was peeling and they did nothing. I was a huge invicta fan and have had a few issues but this is final straw, I’m done with this company. Quality is that of a cheap Chinese knock off. It’s a disgrace to the Army to put this watch out and be of such poor quality.

I have in my possession a minimum of 15 Invicta watches with the polyurethane bands. I love the looks of their watches and the 50mm-53mm faces in gold and rose gold. I stopped purchasing several years ago because if you wear them very often the bands break and the bands are either not available or the costs is astronomical. I have the Invicta repair kit as well and if you are not a jeweler by trade it is difficult to even replace a battery and the cost to replace the band is 3-4x's the cost of any other brand. I have contacted customer service many times with no response and this was all before COVID-19 so that is not the excuse. I have been trying to resolve the issue even offering to pay shipping to and from but no response. Beautiful pieces of jewelry but maintenance and repairs are very expensive and time-consuming. I think I would stick with the metal bands if I ever buy another one... Beware!!

At the beginning of last month I purchase several watches from Invicta. To this date I have yet to receive one order. I have made numerous attempts to contact them through email the site and my phone. I've gotten through twice to the same guy who's working out of his home. I asked him for his boss or a supervisor to find out what was going on with my orders. He gave me an email for his supervisor supposedly sent her two emails she never responded. Ended up filing a complaint with the Better Business Bureau and I'm still waiting on my watches to be delivered Weeks Later. There's something very fishy going on with this company. They are collecting people's money and sitting on it for six to eight weeks before they even process the order. Why hasn't someone in Authority done something about this. Just like me tons of people have complained but no one's taken any action to correct the errors of this company. Why?

I had order over 50-65 Invicta watches from their website in just 2-3 months due to the fact that I'm a Watch seller and I work with few different companies. Unfortunately with Invicta.Com the shipping time is beyond slow. Most of the time I have to wait 3 weeks to 1 month and half for them to shipped off an Watch. I have never in my life had to wait that long to receive one watch at any time. Don't get me started on FedEx. They are so bad as well. I suppose to receive my watches in two business days after they shipped it and every time FedEx take an extra 2-7 days to deliver the watches... As an business owner that is unacceptable. Shipping time means a lot to me because as I'm an highly customer of their's, they will lose out on a lot of business from me if they continue to do this.

Purchsed several Invicta watches from a online Invicta retailer, Evine/Shophq, for great prices. Women's diver watches, 1 quartz,1 automatic. The retailer used to extend warranty for 5 years if registered, did. Both the watches gold trim around date and extra dials on the face came loose floating inside face catching on watch hands. Anyhow 28.00 to pay for return shipping, PER watch. Then another 20 to send them. Evine warranty changed so both were not covered, So around 80 bucks to find that out, then wanted $118 for 1 repair and $78 for the other. I don't have that kind of money and was more than I actually paid for the watches themselves ($59 and $79), supposedly 300-500 regular retail. So I should have kept my money and just got another watch for the shipping price. Like I said, will get a better quality auto like Citizen instead. Limited edition has no bearing on quality. SAD.

I am purchase watch Invicta Coalition Forces Men’s model 32726 in 07/12/2020 Order ** to my father birthday and the watch never arrived in my home and I call many time to customer service Invicta and never have Answer about my order. This is company is a big disaster. Don’t have respect to the customer.

I purchased 3 items on April 13, 2020. Within 1 week I received 2 of the items, I have sent emails and called. I was told that all items will be shipped on April 30, 2020. If it wasn’t mailed your funds will be returned, to this day May 8, 2020, I do not have the watch nor a refund, nor have I been contacted by anyone from the company. This is my second time ordering from the company, and they did take a couple weeks to send one item, but I got it, now however, nothing. Not sure I will be ordering again.

My mom had an Invicta ceramic watch she sent out to them just after New Year's. Long story short, we went through a whole runaround with a duplicate ticket, then ordering a part from Switzerland, then getting the wrong part. Two months later, we requested a refund and returning the watch as is. Nothing. Now we're settling it through our card company and filing a dispute. If you paid with a card, go through your bank or company and file a dispute ASAP. That is the ONLY way you will get any results.

I purchased 3 watches from Invicta.com. After I received 2 of the watches they were not what I expected, so I returned them to invicta, after 1 month did not see credit so I called. They told me it takes roughly 6 weeks to see credit. Fast forward it's now 3 months and they only credited Partial amount, I called several times and sent numerous emails to them regarding this credit, they told me it was still in processing. I cannot believe a return would take this long, I will never purchase an invicta watch again, not worth the aggravation for a measly 350.00 credit.

Love the look of the excursion model Invicta watch I just received today through FedEx. Problem is that it was DOA, as confirmed by Invicta's watch service center. Bad enough. Now I hear that I likely won't see a replacement for 2-3 weeks. Having already waited almost two weeks for my watch to arrive, I'm pretty pissed.

I've had several Invictas and not one kept time. I paid $109 for one of their automatic diver models just last week, received it a couple days ago...guess what, not winding with motion...surprise, surprise.

Sent watch in for crystal replacement. HUGE cost to replace proprietary crystal that Invicta will not sell to watch repair shops. After 1 month, watch returned with incorrect crystal (no magnifying window). Sent watch back, as of now, it's been gone 3 weeks. Got an email today in response to my email inquiring as to when I might expect return. Told to send full name/address, model & serial number of watch, date of purchase, signed receipt, etc. etc. Just what the hell is going on with this company? Are they on this planet? NEVER buy one of these watches, regardless of the price they ask for. If you do, you'll pay for that choice in abject despair!

Management stepped in and issued a credit back for the order after seeing I had repurchased the exact item at the correct price hours later and even issued me a 25$ store credit.

I own more than 10 Invicta watches and keep them all in a watch case and pull the stem out when not in use. However, on two watches the chronograph function stopped working. I took them to the Invicta store in Times Square (I live in NY) and was told that they ONLY repair watches that were purchased in the store....though they ship out to Invicta's repair shop on Mars or some other planet...and that I will be contacted before the repair begins.

I bought three Invicta Diver watches, all failed within one month. No exposure to water, no rough treatment, no damage of any kind. They wanted one-third the cost of a watch to make a warranty repair. The word "FRAUD" comes to mind.

Worst phone service and no response on emails. Call center argues with me, laughs at me and hangs up. Twice now after 40 minute wait to get through. This was like after lie and no way to get help. I will never buy again. They are all but a scam service.

This is one of the worst shopping experiences I have ever had and the number one worst for a Christmas present. I ordered a watch three weeks ago. Their site says it is shipped within 4-5 days. The order was never received even though they didn't have a problem charging my bank account! I called a representative and she lied to me saying it was packaged and ready to be shipped out that day. I believed her and didn't go find anything else for my big Christmas present. Then I get an email the same night saying they don't even have the watch from the manufacturer even though they took my money for it already.

My daughter bought a watch for me online at 12 pm eastern time we are in Florida. Invicta is in Florida. She told me what she did at 9 a.m. When invicta opened I called to cancel the order and was told I couldn't do it because it was already ready and processed to be shipped. Which I believe to be a lie. I order a watch 11 days ago and has not been shipped as of today. Both concerns were handed on the same call. How can one order take 11 days to ship and an order placed 9 hours ago be all ready to be shipped. It's an outright lie hoping you keep both instead of just cancelling the second order. I will never buy online again

I have an Invicta Tritnite I bought a few years ago, I think I paid around $80 or so for, supposedly (wink, wink) marked down from $250. I love the big hunk of gold metal with blue trim on my wrist. The 1st time the battery went dead, I took it to my local jeweler & he put in a new one for around $15, no big deal, but I have multiple watches (Seiko, Citizen, Bulova + several off brands) so I didn't want to spend $15 every time I needed a $3 battery, which is frequent. I went to Harbor Freight tools & bought a watch back remover tool so I could start replacing them myself & saved a bunch of money doing that.

Can I give 0 star? Never ever again. I bought an Invicta watch about 10 months ago that cost 350. Every 2 month I had to take it to the store because the watch stooped. Every time they changed the battery alleging that some times batteries are bad due to long time storage. This happened like 4 times until I told them that something was clearly wrong with the watch, so they suggested to send it to the international watch service center for repairs promising me that if something was wrong with it, the warranty will covered. They charge me of course 30 bucks for the shipping and handling. Just let me tell you that this guys the international watch service center, their only business is get their hands in your money. They first contacted me saying that they had inspected the watch and that the repairs will cost 250 bucks. Ticket: **. Order: **.

I own 20 Invicta watches and I LOVE THEM, I had 1 that I bought from Evine that had a bad movement. I contacted them sent the watch back and got a replacement with no issues. Other than that I've been completely SATISFIED and will continue to purchase them as I feel they are a GREAT WATCH BRAND PROUD. END OF STORY!!!

I've had a terrible experience with Invicta. I have 2 watches, one was a birthday present and the other I inherited from my father who passed away. The one that was my father's didnt have battery so I took it to an Invicta store and the store manager told me to come back in 45 min to pick it up. When I came back to pick my watch the store manager told me she couldn't change the battery because she didn't know what battery she needed. She told me to go to another watch store. The guy from this store told me that when Invicta's store manager opened my watch she messed it up and it was not going to work even if I changed the battery.

I have 6 Invicta reserve watches. Stems broke on two of them and the other one couldn't keep time, so I sent them in for repair. The first one was $168 to repair the crown and tube, the second and third ones were going to cost $365 each to repair....haha no way! The tech was nice and I told him, "That's ok, just keep them and I would buy a Seiko or citizen!" He asked me what he should do with them? I told him to either nail them to the board as an example of how not to build a watch or throw them in the trash! Be prepared to spend at least a $1000 bucks for a great watch! As an example my last Seiko lasted 15 years! MY DISAPPOINTING LOVE AFFAIR WITH INVICTA IS OVER!

I have three Invicta watches, but I never bought another one, in less than a year the band broke and when I called customer service they don't want to replace it because the warranty does not cover it, also the customer service department is very bad and supposedly talk to a supervisor.

I own about a dozen Invicta watches. When I brought one to my local jeweler after 2 years he pointed out that the Invicta logo of the face was missing the a! I called Invicta and the person said they could correct it... for a charge. I politely refused since I received it like this. Unusual but I guess things happen but I'm surprised a large Co. like Invicta would not make this right. I'll have to re-think my Invicta purchases going forward. I wish I could post a picture.

I purchased an Invicta Pro Diver watch in Austin Texas in July 2019 during a holiday to the USA from Australia. They told me it had a worldwide warranty. The watch is gaining about 5 minutes per week. There is no repair agents in Australia and only a few in the world. Hong Kong. Netherlands, Colombia and the US. So much for the lies they said about WORLD WIDE Warranty. I have contacted them and they have zero customer service.

I just received a brand new Invicta Submariner Pro Diver watch with the Seiko NH35A movement. This upgrade from the older NH25 includes manual self winding and hacking (synchronization of second hand to minute hand functions. Well, my watch rotor on the back says NH35A. However, both functions which were non existent on the NH25 are supposed to work on the newer NH35A. Both functions are mission on my brand new watch, purchased on Ebay. I looked at the pictures of the movement comparisons, and it sure looks like I received the older NH25! I had to send it to Invicta, who probably does not know what to do. And yes, I had to spend $28.00 to send it in. I learned a valuable lesson.

Bought my daughter an Invicta 5 years ago "on sale" 99.00. Wanted over 100.00 to repair. Swiss made - joke. Assembled in China. Don't get sucked in as these watches suck. Recommend you get a Seiko. You'll be happy.

Okay....either I'm a knucklehead or just bad luck. I have ONLY water resistance watches because I Scuba Dive. Just completed a trip to Bahamas and yet another Invicta (Russian Diver, Reserve) has went belly up. It is rated 100 meters. Deepest dive was 110 feet, way from 100M. It will go into my pile of about 6 Invicta Watches that about from the company, Evine. I will not attempt to return because of the lengthy process and it will be a dead end. Avoid the headaches of buying from this company. Go through a local dealer you can actually have face time with in case something goes wrong with the watch. NO MORE INVICTAS for me.

About a year ago I bought an Invicta watch from Evine item# 658-607. Lately the watch stopped when it was not on my wrist. I decided to have it serviced. Before shipping I took a few pictures of the watch. The watch was received by International Watch Service Center (IWSC) and on 7-22-19 I got an email from them saying that after an evaluation I will get another email with their findings after 2 business days. No sign from IWSC for a week, so I called customer service to get an update on 7-29-19. Call started @ 1:02 pm EDT.

I bought the Invicta 9094OB automatic watch for €115, in early July 2019 from watch store in Athens, Greece. It was imported from France, according to the seller. I have not experienced any issues so far. Time is a very accurate and waterproof watch. At least for swimming. The engine is made by Seiko. l only replaced the bracelet with a blue rubber band. I am completely satisfied with my purchase.

My watch had a yellow Invicta price tag that priced it at $995.00. But, no one was selling it for more than around $150.00. Actually a lot less. The quality was really never there and replacement parts are nonexistent. Needed a replacement glass/crystal a short while after buying the watch and not only could I not see the part...but the watch itself was not found on the Invicta website. Not at all impressed....

Most of the people that rate these watches are not taking care of quality watches. Like the person that complains about the "rubber" watch band.... You can't abuse things and expect them to last. Yes I have several, and all are automatic, swiss etc. Never had one issue or problem. Also they have increased in value...

I bought a new Invicta on a Royal Caribbean cruise this past May. I didn't want to wear it until I went back to work after the cruise. The first day I wore it the pin holding the watch bracelet to the watch came loose twice; I couldn't keep my new watch on my wrist. I took it to one of our local Invicta stores inside a mall only to be told not only do they not have any pins to replace the defective pin but the only thing I could do is send it to Invicta Customer Service and the cost would be $28.

These watches are throw aways. If you ever have the battery changed out, you void the warranty, unless you spend $30 to mail it to Invicta, $30 to send it back, Plus $30 battery. So it adds $90 EVEN though i used a reputable Jeweler, the same guy that changes out my battery for my TAGs for $40. DOESN’T MAKE ANY DIFFERENCE TO INVICTA. They must change out battery or your warranty is void. I have a Gold Sub Aqua Noma 1, really like the way it looked, it has a white Mother of Pearl face but loses 10 min./day. Had battery changed & it made no difference. Had it changed again, no difference. Sent it to Invicta, they said warranty is void as they didn’t do the battery change.

I have about 10 Invictas because they are nice looking watches. Most of the chronograph mechanism do not work right on any of them. Some of the buttons just don't work and the others do not reset to 12:00. I have purchased 3 automatics and none of them keep accurate time. One will lose 5 minutes a day. I talked to Invicta Ryan about this and he said he has the same watches and has never had a problem. Company line. Did some research recently and found Invicta does not make any of it watch works and they are some very cheap even the ones that indicate Swiss Made. I am thru with the brand. A good Seiko or Pulsar will last you many years.

I bought my sister a watch for Christmas. She only wore it once, second time around before putting it on she noticed that one of the hands fell off. We went to the store, paid the $30 to sent it to the repair center and now they want to charge me with the repair! A watch that's less than 6 months old!! It was always kept in its own box in the same place. When I called to check why they were charging me because this clearly was a manufacturer defect they replied they dont cover accidental issues. How they got to that conclusion? I'll never know. It's not like the watch was used to play baseball with it! I used to love this brand but never again. I prefer to buy a $20 watch that lasts even longer. I send emails and they dont reply, over the phone horrible experience as well. They dont stand for what they sell. Dont waste your money with these people.

I know I'm not the only one who has had this. The bands that are colored, any color and are metal, the colors instantly start to rub off, 1 wear and they show damage and it is not covered!!! They say only mechanical items are covered. So if you get any band other than leather, silicone or rubber...IT will show wear and damage. I work in computers, I sit at a desk or walk around. No violence on my watches at all BUT they show the colors rubbing off! I thought the iridescent ones since they are supposed to be FLAME treated would be different, NOPE. Wears off just like the rest and they WON'T do anything for you. So if you are NOT paying under 10/month on Evine for a watch with that type of band you will be ripped off! Beware!

I mailed Invicta a watch I bought in January 2017 aboard a cruise ship for repair. The watch runs slow about a minute per day and therefore, needs to be adjusted everyday. I sent the watch to be "calibrated/adjusted" with $28 for shipping. They emailed me that the cost would be $68 to repair. I replied that I wasn't interested in repair because it was supposed to be warrantied for three years. They called me on the phone to "negotiate" the repair cost down to $38.00. I agreed to that and received the watch a week later. Much to my surprise (not really), the watch was NEVER fixed. The sent me a note that it was watertight. Dah! I knew that. So, my watch still runs slow every day. I won't be wearing it any longer.

I love the design of these watches so I have purchased 4 of them. The last watch I purchased 6 months ago. It stopped working so I took it to my local watch repair place to get the battery replaced thinking that was the problem. The technician told me that the gear was bad and he was unable to get parts for it. I thought...no problem, it is under warranty. So to send it to Invicta repair, you have to pay them $30 that they claim is for shipping, plus you have to pay to ship it there (total of $46). They get the watch and send me an invoice for $159...huh? I respond twice telling them it should be under warranty. They write back and say the warranty does not cover "accidental" damage. I asked them what they were talking about and they told me that the gear was bad due to high impact. Mind you there is no outside damage to the watch.

I’m a 59 year old CEO that purchased 8 Invicta Watches. Within a few months of purchase each and every one of them malfunctioned! (Straps, crystals, stems, hour indicators falling off, movement, etc.) Needless to say I will NEVER buy another Invicta watch as long as I live. I highly recommend you don’t either! To compound matters I sent 2 of the aforementioned watches to their watch repair service center. International Watch Service Center (IWSC). I can honestly say I’ve NEVER dealt with a more Moronic group in my life! They actually quoted me a repair cost greater than or equal to what I paid for the watch! Please call me at ** and I’ll go into even greater detail why you shouldn’t buy an Invicta or use International Watch Service Center. In fact I intend to report both to the Better Business Bureau and began a lawsuit against both!!! Michael **

Sent watch in to Invicta’s 3rd party repair company. Email communication was prompt and appeared to be good, but this changed after a phone call with one of the customer service reps. The guy had terrible customer service skills and tried to convince me that I dropped my watch and caused the mainspring to break, which simply did not happen. The watch did not keep time since it was new. After 20 minutes on the phone they offered to waive $150 overhaul fee and make me pay $79 to replace the mainspring. The guy says there is a chip on the crystal and that’s why they won’t repair the movement...really?! They are pretty much just gonna make up a reason not to honor the warranty, so save your money sending it in for evaluation because they will only send you a bill and a bunch of BS excuses. Their repair shop should be ashamed of themselves.

I bought a Invicta Women's 'Sea Base' Quartz Stainless Steel Casual Watch (Model: 20391) for my wife on Amazon In November of 2018. I am on a fixed income and it took us over 5 months to save up the 200.00 for the watch. In January 2019 the hour hand stopped working. As per instructions on the website to take care of the 3 Year warranty, I took it into the Invicta store at the mall to process the defective watch. The store manager noticed the X for 10 had also fallen to the bottom of the inside between the crystal and the face of the watch. The store told me it would cost $28.00 plus $2.00 insurance to have it warranted. I said ok even though they were charging me 15% of its value to have it fixed UNDER Warranty.

I too wish I could rate lower than one star. Extremely disappointed! Apparently when you spend $100 on a watch and it stops working correctly shortly after the allotted time frame that's just too bad. Too late to return to Amazon, and when you call the company they are useless. The employees must have taken a course in terrible customer service. They charge $28 to send it in for service! Could not believe it. Only had the watch for a few months. They want you to pay even though their product is garbage. This watch will not keep time or the correct date. Buyer beware! I wouldn't recommend any product from this company to my worst enemy. The claims they make on their products are terribly misleading. They boast of quality and value and their products possess neither! Some value... I spent $100 on a hunk of trash metal!

I do not recommend buying an INVICTA watch. I bought a Pro Diver 6983 as a gift for my father and after 1 year the band started breaking. It was breaking in several places too indicating that the quality of the rubber band was clearly low. I called customer service to request a replacement band and they told me that the bands weren't part of the warranty. I asked them if they thought it was normal that such a nice Swiss watch would break so quickly and they had no answer. So now I have to replace the band for $38 before tax and shipping and I don't think that's right. That band should have been replaced by the company. I will not buy another watch from them. Customer service is EVERYTHING. Sure, it would have cost the company $38 to replace my band, but at least they would have kept a customer.

I purchased an Invicta watch in February 2018--not yet a year old. I wore the watch once. I found it to be losing time so I contacted the company. I was told the battery could be weak since there was no way to determine how long it had been on the shelf. This sounded reasonable, so I had the battery replaced. The watch still lost time. I then contacted the company via email and was told I needed to send the watch in for inspection--for a fee of course.

At first, I was excited about Invicta. But, without going into a heap of detail. They make money by discounting already poorly made product. Had a watch. Didn't last 7 months. Warranty on website reads: the issue I had was covered up to 3 years. PDF SAYS, nope it's not. So, they're betting on people not putting up a fight. So, now I gotta make a complaint about this watch company and their horrible plot of bad customer services as well as ripping people off. DO NOT EVER BUY an invicta watch and do not visit the INVICTA store at the world trade Center. HORRIBLE! I'm glad to see I'm not the only one. Definitely -100 on a rating.

If I could rate Invicta lower than 1 star, I would. I'm embarrassed to say I have been an Invicta collector for 10 years with about 150 watches, but no longer. They appear to be a great value with heavy build quality and great style... But God help you if you need service. Their service has got to be the worst of any consumer goods company, from my experience. But the real purpose of this review is to warn you to NEVER buy an Invicta watch with a polyurethane or rubber strap. It will last you 3 yrs average. The bands dry rot and crumble into pieces sometimes when you're wearing them... Talk about embarrassing!!! It took me a few years to find this out and now I have at least 12 of these watches with rotted out bands with more surely to follow. But don't fear because Invicta will be happy to replace them for you for an average price of $150 as they are not covered under warranty which doesnt matter anyway because Invicta warranties are worthless.

I am floored that the watch I paid good money for less than four months ago is not covered under warranty. This watch was worn about 10 times and then the hour and minute hands basically quit working unless you shook the watch. They would then spin freely. Invicta said this is not a manufacturer defect but a sign of the watch being dropped. This watch was taken off and never dropped or hit a doorway or anything else they tried to claim. What appears to be a quality product is nothing more than a hunk of junk. The only thing worse is their so called warranty. I will never purchase another Invicta product again. Unbelievably Bad Customer Service.

I currently own eight Invicta watches, and have owned several others. I like the variety of designs they offer. I also like the overall quality of their watches. Although I've read some horrendous stuff regarding quality, I have yet to experience any big negative issues in that regard. Sure, I've had some minor issues, but nothing I wasn't able to take care of on my own. I also can't say they're the best made watches on the planet, either. I've had one minute hand come loose, a band pin fell out, and one date set pusher was offset. But, certainly nothing major. If I was solely rating their customer service, I'd give it one star.

Bought an Invicta 6210 GMT alarm watch 7/2018. When I received the watch the alarm did not work. I contacted the company. They referred me to their repair company. They wanted $28 plus shipping costs to send it there. Even though the watch was brand new and never worn and came with a 5 year warranty. When they received the watch, they called and said it would take about 10 days to fix. They said they would have it repaired and sent back. After about 3 weeks still didn't hear anything from them. I called to see why it hasn't been returned. They said that the movement needed to be replaced and they would have to order a new one which would take about 5 weeks. It would then have a new movement installed. After about 6 weeks we finally received the watch back (ALARM STILL DIDN'T WORK).

Bought Invicta watch 8927 as gift from the Invictastores.com, June 5, 2017. It is a self-winding (automatic) watch, the watch is wound on wrist as well as with attention to winding to be sure it has been sufficiently wound. The watch arbitrarily stops and has to be reset and again wound, this happens overnight as well as at any given time during the day. The watch came with a 5 year warranty that at this point seems nonexistent as when we reached out to the company, they directed us to a repair company, "International Watch Service Company" we followed instruction and sent the watch with a required $16.00 for inspection as well as postage.

I believe your customer service can improve. It would be nice if the customer service representatives can speak freely rather than sounding like a machine. They memorize their lines well but it’s better to talk to a human being. They sound robotics! Be more human.

I have 60 Invicta watches. Watches are good however their customer service cannot be worse. They lie about the warranty. When they say the warranty is for 5 years and now I guess 3 years it is a lie because they do not tell that the warranty is only for the internal moving parts (I guess the movement). They do not cover any manufacturing defects. I had very bad experience with their customer service department. Now I go to a local watch repair shop to get the watches fixed. Their CEO Eyal Lalo does not care.

A great looking and working watch at a reasonable price. I constantly get compliments on my watch. So many people think it’s a Rolex and I wear it every day instead of my 40 year old Rolex, one great watch!

High Style and better than average quality. Owned several through the years and had no problems so far. They have a great selection from fancy to conservative and the Pro Diver Line is my favorite.

Invicta makes Swiss or Asian movement watches. Lots of features and a broad price range depending on where the watch is manufactured or the type of movement. I own several watches of this brand and very pleased with the all the types and movements I own.

I just read the review from the gentleman on the cruise ship and thought that maybe I somehow signed up and wrote a review and forgot about it. The EXACT same thing happened to me. I purchased a Pro Diver 17882. I was told it retailed for $800 but I could get it for the special price of $229. (Same watch sells at Sam's for $110). Within one month the chronograph by the 9 stopped working. I have followed all the push button instructions and it doesn't work. Oh well.

I tripped going up some stairs in the rain and severely damaged the crystal. Some fine diamond paste and elbow grease made the crystal shine. For a 4 year old watch it is still working and looks like new.

I purchased an Invicta Watch on a cruise ship - the watch fell apart the first time it was worn. The watch itself still tells time but looked bad with piece missing. I sent it in with cost of ~30$ plus paying for FedEx shipping. I assumed it was under warranty - but the warranty only covers the internal working parts of the watch - not the appearance. It was 75$ to repair the watch that had only been worn once. Needless to say, the watch itself on the ship cost $120 (supposedly a great discount from the usual price). I learned a lesson - Don't BUY WATCH ON CRUISE SHIP and DON'T BUY INVICTA WATCHES.

I have purchased several Invicta watches. 11 total. Only one still works. Every watch has broken, or stopped working at approximately one year! Their watches are great looking, and will catch a lot of eyes! But my Timex has lasted 13 years, and hasn't cost me a penny more. I took the time to place the extended warranties on all my watches. They don't back them. I called the company and spoke to them about the issues. Was told to ship all watches to them, and they would fix them. 1 watch was sent to them, a Venom that I paid over 400.00 for. Cost me 35.00 to ship it, that was 4 months ago, has not been returned. They state they never received it, but I have the signed receipt showing they did get it. Sent them copies, via email, and no response. That was 2.5 months ago. Stay away from this company. I will never purchase another Invicta P.O.S again. That is my experience, and opinion.

Invicta watches for women - I really like the style of the watch. However the quality isn't what the site boasts. First of all it shows how expensive they are but you can get them at such a discount on amazon.com. The reality is for ex: the rose gold watch coating rubs off and the batteries run down in less than 6 months. Would not recommend. Too bad, like I said, love the style, dislike the quality.

My waterproof 200 M 17465 Invicta Reserve Bolt "Twisted Metal" Swiss Quartz Chronograph Strap Watch. This watch rotted away. After 3-4 months gave it back to the store to send back to Switzerland to fix $75 for one side. Five months later when I received it. Bone side fell off, and they tell me this is nothing they can do only send it back and pay $150 for it to break again. And the secondhand keeps falling off. Mine had a warranty from eBay store that sold it. Did not do any good.

I own way too many Invicta watches. These watches were not inexpensive but they are cheap. Cheaply built that is. I bought all my Invicta watches within the last 4 years. 90% of them have issues now. The hands fall off the subdials. The silicone straps dry rot and break. Some movements just plain quit working. The handful of automatic Invictas I have are seldom used but are still working. Invicta in a nutshell - stylish, overpriced, unreliable, and they have a short life span. If you're looking for a watch that lasts about 2 years then Invicta is the brand for you. Stick with the older brands - Seiko and Timex for longevity.

As discussed I contacted Invictawatch.com about their warranty. This is their response. The 28.00 fee covers the evaluation and returns shipping. Now my reply. Under consumer law here you are in fact charging for a warranty claim. A warranty is just that the manufacturer of the item warrants the item for 12 months to be free from defects and will repair or replace the item at there discretion no charge. This is the standard clause regardless of the warranty content. I refer to this because on previous communications with them that have stated the fee is in the warranty booklet.

I have never owned an Invicta watch until now. On wearing it daily it has proven to be a good choice. I was somewhat apprehensive after reading some 245 reviews all with a one-star rating. I am not affiliated with this company in any way. I enjoy watches as a hobby. I decided to throw caution to the wind and throw it in a 20-litre bucket of water. I left it there for 30 minutes throwing it from side to side. On retrieving the piece no problems. None. It keeps perfect time and I mean to the minute. The model is the Aviator model 19410. As for their warranty charge I am in discussion with them currently and have mentioned legal action as a way to address this issue. Keep you all posted.

I have several Invicta watches, all purchased through Evine. They're really pretty and unique looking, but I'm really disappointed in the quality. As others have said, and in my humble opinion, their watches aren't durable. The batteries last just about a year, which is a big disappointment for a factory installed battery. I expect such a short life out of a replacement battery, but not from an original. I didn't test the warranty because it's such an ordeal to log in to the website to contact the company, and besides, a battery wouldn't be warranted. All my Invictas are dead, sitting in a jewelry box. I opted for an automatic watch from a different manufacturer and am very pleased with it.

My son received a Invicta watch for Christmas in 2017. He wore it like every other kid does, all the time. When the new year came the date did not change. My husband tried to turn the dial for the date and it broke. I sent the watch in for warranty work. Paid for the shipping which was $18.00. The repair company, International Watch Service Company, called and told me that they do NOT warranty anything that was broken on this watch. To have it fixed it would cost be $200.00. The watch cost $90.00. When I said that's not right and how can they not warranty THEIR defective product. The response for Austin was, "the watch was machined manufactured, we do everything by hand." How can companies sell you a defective item and then not stand by their product? I am so disgusted with BOTH Invicta and International Watch Service Company. Anyone have any suggestions on what to do? Thank you!

I purchased my watch on 11/25/2016. I own a 22576 vintage men 45 watch. The winder knob popped off and I can't get the watch to work now. I have only worn the watch a few times for special occasions and always put it back in the box for safe keeping. I went to go turn the winder knob and it just popped off. I went to my local Invicta store and they said that I had to send it out and pay for shipping and the repairs. When I contacted the company I got the same response. When I spend a couple hundred dollars on a watch I would expect the warranty would cover things like this. Very disappointed and will never buy one of their crappy watches again.

Without even stepping into the store the manager bombarded me with questions and yelled at her sales associates for not stepping up, calling them names and talking down to them. I tried to explain that I was only looking but she insisted I needed the watches even if I couldn't afford many of them. As I left I heard her say "that is how I deal with poor people."

On 7/18/2015 I purchase a Invicta Reserve 52mm Bolt Zeus Swiss Chronograph Mother of Pearl Men Silvertone watch, it was about $600.00 WATCH. I sent it back last year and had the crown repaired. The whole experience was awful! I was accused of dropping it and that's why they said it broke, which never happened, and then it took 3 months of emailing and calling their repair center and dealing with David **, and another gentleman in Florida. They finally repaired it at no cost, the problem is, the same thing happened again, there is an obvious defect in the manufacturing of this watch that I purchase. When I received the watch back from the repair center, I only adjusted the time once, after a month or so my watch's second hand was stuck in one area of my watch and it was bouncing, I went to adjust the time so I loosened the crown, and it was loose and wobbling like it's going to fall out, like the last time, and it did fall out.

I purchased an Invicta watch last year for myself. I have never had a high quality watch before. My mistake was thinking it was high quality. I had the watch for 3 months and had to send it back for repair. All my contact information was in the box. I never heard from them. I finally called them and they told me it would $120.00 to repair my watch. I said it was still under warranty, why would I have to pay? They already cashed the $28.00 dollar check I sent in, they told me that is just to have them look at it. The watch battery needed to be replaced...it was under a year old. Are you kidding me! Also the dollars to put back on. Please think twice about purchasing a watch from this company. I am in now for about $300.00. What a rip-off.

I have purchased many Invicta watches over the years. Recently I had to send two watches in for service, one of which was the day I bought it. The watch that was not even a day old had to go for service because of water damage (it's a dive watch). The other was a year old and needed a new movement. After waiting for the first watch for over a month, they said I need to pay $80 to have it fixed. The other watch I needed to pay $160 for a new movement. I can see if the watch was beat up or something, but there wasn't a scratch on it! I'm wondering why they even offer a warranty, if they aren't going to cover anything?

Bought a top of the line watch. Only wore it a little and in less than a year the number marks fell off inside the face. I took it to the store and they sent it in for repair. When it came back they charged me 100 and did a not acceptable repair. I took it back and they said they would take care of it. 2 month later they wanted to charge me more. I told them to send the watch back to me and I'm still waiting. STAY AWAY FROM THIS WATCH COMPANY. THEY ARE DISHONEST CROOKS AND SCAMMERS.

I bought this watch brand (Invicta 0756) and 3 days later it has water on the inside of the glass! Yay. It's meant to be 300 meters water resistant. It can't handle a shower! I bought it on a cruise ship P&O on the last day, cheeky buggers! I asked if they had a service center here, their reply was "yes we have them all over the world." They knew there wasn't a service shop in Australia. Now I have a nice looking paperweight. I have had no reply from Invicta. Nothing. Zero. Zip. Great work Invicta! Keep it up! Hope you go bust!

I have an iridescent watch that I purchased from Evine (Invicta 40mm Subaqua Noma II Ltd Edition Quartz Chronograph Abalone Dial Watch). Watch was purchased end November 15th. I went to wear the watch sometime after Christmas and noticed that one of the small hands was no longer in its place but floating down at the bottom of the watch. I would have returned the watch to Evine but it was sold out and I really liked the watch and didn't want to part with it. Also I read the warranty and saw that was covered under warranty so I followed the instructions provided to me from customer service and sent the watch to the Utah location. On January 24th I received a call from the service person (Austin) who told me that I would have to pay $58 for the repair and shipping. I asked Austin if my repairs were covered under the warranty and he said no. I went home and took out the little black book with yellow writing to see what I missed.

I received this watch as an Anniversary gift from my wife. I had it 3 months and when I changed the date the crown pulled out of the watch. It went back in but now the second hand stopped and the sweep hand started in the small dial, could not switch it back. I went to an Invicta store the following month and they sent the watch back for service. 2 months later I contacted Invicta by email and on the following day I received an invoice for repair, Saturday at 4 pm. I was instructed to pay the service invoice by Monday or the watch would be sent back to me. The invoice for repair, $138.00. I wore the watch maybe 20-25 times, it is in perfect condition. I think they know the watches are junk, they just look good. I will recommend that you stay as far away from these watches as possible.

Invicta Watch Model VD 53 B - I received Invicta Watch for a gift 3 months ago and the watch band failed, retainers for excess band broke small rubber piece that holds excess band, called customer service for replacement they refused. She also discussed this seems to be a problem with this model, however refused to help with replacement (watch band) and was quick to offer the website to purchase a new one. With this type of customer service I will not be satisfied with this company. So Much for your Slogan "Smarter by the Second".

Invicta dumped the computer program that held account information for watches registered by account. This erased all of the information associated with the 5 year warranty process. I don't even have an account on the Invicta website since they dumped the computer program. Now the warranty offered is only 3 years instead of 5 years that originally came with the watches. The Invicta warranty program is a joke cause nothing is covered under their warranty. And the consumer has no recourse.

I bought 2 Invicta Watches. One with quartz battery and one wind up skeletal watch and both broke within wearing them only a handful of times. I am very dissatisfied with the quality of the watches and brand. Will never buy again. A big waste of money and no recourse.

This is a piece of junk. This watch never worked properly. Warranty is a joke. Never fixed it the right way. It is good for paperweight. The customer service told me they had to send it to China. Waited 2.5 months to get it back. Never fixed and glued the front of the watch. A complete joke. Do not buy Invicta watch.

I purchased an Invicta Venom 16805 watch on Amazon in February. It was supposed to have a 5 year warranty. A week ago the watch started losing time. I am a pharmacist so watch has never seen any harm. When I contacted Invicta they told me that the warranty was only 1 year since it was purchased on Amazon. I sent it to them - They charged $28.00 to look at it. I received an invoice for repairs today for $149.99. Said movement has to be replaced. They said my warranty was void because it had scratches on the crystal and band. It did not have a scratch when it left my hands. They also said that warranty was void because battery was changed in watch. This is total BS. I purchased new in February. DO NOT DO BUSINESS WITH THIS COMPANY. I have 3 INVICTA watches and currently putting them on eBay for sale. TERRIBLE PRODUCT! Extremely poor customer service.

Invicta watches are hit or miss. I have been a lucky one. In the past 4 months I have purchased. 14. Now this was due to deals they were having. "Buy one get one free". And buying as gifts for others. With that said. I will NEVER use Invicta's warranty. It crap!!! Still have one in the Invicta repair shop from 3 months ago. And still no word from them. I've called several times to no avail. It was a cheap watch 50$. Wife liked it a lot so paid to get it in. Wish I hadn't now that I found a watch repair down the street from my house. It's the only way to go with Invicta watches $6 bucks to replace battery and bands can be bought on eBay and Amazon. This is what Invicta wants, that's obvious to me.

I bought this watch on vacation for my son. He was so excited to get a nice watch. 2 days after wearing it, it fogged up underneath the glass. He did wear in shower, but it is water resistant. Now home from vacation thinking I could send to Invicta for a repair. I have to pay $28 for them to evaluate it. What a joke, This is a rip off. I am so disappointed. I should never make a purchase when on vacation again. Now I have a heartbroken son and lump in my stomach. I sent pictures to their customer service hoping they would consider waiving the fee. Also, the band unsnaps easily and I'm worried he will lose it.

I bought my Invicta Angel Watch Model 20323 new and with tags on eBay for 70 dollars when it's an almost 900 dollar watch retail price. I got on December of 2016 and loved it and the way it looked and felt on my wrist. It doesn't turn my wrist green and all the diamonds have held on. It's been nearly a year and it's held up great and I'll be purchasing another one this Christmas. I have only one complaint and it's that some of the gold on my watch band has rubbed off but it's very minimal and the watch still looks great. I've seen the other reviews and I suppose I'm just lucky. I would recommend Coach or Citizen watches if Invictas aren't for you. They're quite similar and close in price.

I have a Sea Base watch that was very expensive and I have had to replace the band numerous times. It's a rubber band that keeps breaking in half. The first few times the band was 85.00 to replace. Now they want 217.00. My tires on my car cost less and have way more rubber and require more work to produce. Rip Off! I will be getting rid of my Invicta and never purchase another one! Save yourself the aggravation and look elsewhere for a watch.

I purchased an Invicta Thunderbolt in October of last year. I also purchased a no hassle protection plan that covers three years. The time adjuster hit my wrist and broke off. Neither Invicta nor the company providing the protection plan will cover the damage. I thought Invicta would stand behind their product. The protection plan should have covered as well. I am paying to have it fixed and I own 7 Invicta Watches but I refuse to purchase another.

I am done with Invicta; Service is a RIP OFF. Every one of my watches with the rubber bands the loops have broken, and also two of my 11 watches the bands have broken. What I already spend on the repairs by Invicta I could buy a new watch with a metal band. Stay away from the watches with the rubber bands or better yet, STAY AWAY FROM INVICTA.

Things you should know about Invicta Watch service. You must send your watch to the service center with a payment for $28.00 upfront for them to even look into the problem. Now add something as simple as a battery change and you are in for another $26.00. You cannot take your watch to any other place for a battery change (warranty voided) so you are automatically out $58.00 for this service. Once they open they will say you now need new seals, movement needs replacement or any other thing they can rip you off for. A new crown, (glass) will be $59.95. In my case after the initial $28.00 fee the repair was quoted as $159.00. I initially only paid $165.00 for the watch during a Carnival Cruise.

I have purchased quite a few Invicta watches. Happy to say, I sold them all. I’ve had good experiences and bad ones. On more than 3 of them the crown pulled right out, they were still under warranty at the time. The Flame Fusion crystal, as they call it, is definitely one of the strongest I’ve ever seen. Never a scratch or crack and I’ve slammed some of them against a wall and floor tile. I recently was watching Evine where the one spokesman said that the components are Swiss, but the watch isn’t Swiss made, that’s how they get around calling it Swiss made. Gotta say, that was enough for me. Not going to be buying another one. I actually ordered one before hearing Evine saying that and promptly returned it as soon as I got it.

I own three Invicta watches. The Pro Divers are my favorite. Yes, I saw the other reviews. Sorry, but I happen to have good luck with the watches. They perform perfectly, including keeping great time - but any good quartz watch should do that. They look way cool. Yes, that matters. The one thing to keep in mind is that the 'suggested' retail price is meaningless. Online prices vary wildly. Definitely shop around. Do not buy one on a cruise ship or tourist destination. You may well pay too much. That said, the watches are modern, fashionable and did I mention look way cool? Oh yeah, the ones I own also work just fine. Have gone swimming, but not diving, with the Pro Divers. No problems. In my book, 5 stars.

INVICTA - Pro Diver - Men's Watch. This watch is supposed to be waterproof up to 200 m dive - I was wearing it in my pool and the crystal became foggy as water leaked in the watch. Invicta service has requested me to pay for the shipping back to them but also for the fee of 28.00$ for an estimate of the repair!!! Very bad service - Invicta watches are just junk. Definitely not to buy anymore.

I purchased a Disney Pirates of the Caribbean watch online from Invicta in late August, despite all of the poor reviews and complaints. Wary, I didn't even try the watch on- just pushed in the pin to start it to make sure it worked. I checked the next morning, and the watch only ran 2 hours before it died. I emailed Invicta for a return label (which they did send promptly) and sent it back via FedEx, which they received on 9/5/2017. Waited the 7 business days for my refund before I started emailing them. After 3 emails and no response, I said I was contacting the Florida AG and posting on the Disney fan boards. Someone did then reply, and said they were backed up because of the hurricane but they had received my watch and it would be processed and I would receive a credit in 3 to 5 business days.

Bought Nexus 6p Google HUAWEI cell phone from Google. After less than a year, the battery would go from 50 to zero and then die. Called Google and they gave me techno smoke in my face. Clear the cache... close programs... bla blah brehch. Bottom line is their battery is defective and they deliberately misrepresented battery life through software illusion. badproductslaw@gmail.com are lawyers and are going to sue them in a class action. If you want to be in, contact them.

I purchased a SWISS Invicta Venom "Diver's" F003 in the local mall for about 500 dollars, I then purchased the identical watch for my son about 3 months later when I saw it on TV for about 400 bucks. A little over a year later the minutes hand falls off and in turn jams the hours hand. Watch is broken. I take it to the Invicta store who admits that there is not a scratch or any abuse to my watch but since it has been over a year, the charge would be 42 dollars for a "hand alignment", which I reluctantly pay. In the meantime I figure I will wear my son's F003, since he never wore his because it was uncomfortable for him. I take a shower with my "diving watch" and I see the glass is fogged up. I put it in rice to no avail, and I try blow drying it which temporarily cleared it up until the fogging returned.

I bought the expensive Elite Diamond model 22689 watch from Evine 7/16/17. The band never did work properly but I thought my jeweler could fix it at the same time of sizing it. I took the watch in about 2 weeks after receiving it. While it was sized he was unable to fix the clasp. I was told to return it for repair. I contacted Evine and was then told it was over 30 days for return so I was directed to contact Invicta directly for any repairs. I did. Guess what? Invicta doesn't guarantee the clasp! Then to top things off, they don't even have the clasp in stock for purchasing. I could see if I had the watch for a few months maybe but to have just received it is just poor customer service. Shame on you Invicta. Your name has now been tarnished and I will shout it from the rooftops, of your poor customer service and warranties!!! I am now stuck with a watch I can't even wear! Nothing like kissing hard earned money down the drain!!!

I received an Invicta watch about a month ago, and I really liked it. It worked well, looked nice and was very comfortable. I wore it almost constantly since I got it. However, while on a trip and swimming in about three feet of water, the watch leaked and got water in the face. Water that will not come out no matter what I do. Which is rather frustrating as this watch is supposed to be fit for recreational scuba diving. But apparently that doesn't mean much. This in itself normally would not incite me to write a one star review, however, I have been trying to get into contact with Invicta for over a week to get the watch serviced with no success.

I purchased 5 Invicta watches in May 2017 - July 2017 the circle around the face came off, I took it back to the store, it came off again Aug 2017. The other watch I purchased the battery died in Aug 2017. Ridiculous. I should have just spent the total amount and bought a Tag. These watches are not worth the headache and they do not have the best customer service in the store. (Christiana Mall, DE)

This watch was only 3 weeks old and quit working. The repair people for Invicta in Utah told me the watch was kind of beat up. The mainspring needed to be replaced and watch cleaned. How does this happen? They said not covered under warranty. Said watch was discontinued. Why would they not stand behind the watch? They are a bad company. Try to get something done. They keep referring to repair. Seems all they want is your money. No other help. They are a sad company. Now I am fixing the watch at a cost of 126 dollars.

I purchased an Invicta Russian diver watch. I went swimming with the watch. Water went inside ruined the watch. I send it to the Invicta repair center. They are coming up with lies about the watch that was customer abuse and it's not covered under warranty. They want to charge me over $200 to fix it. Hi everyone including Sheila & Eric and other managers come up with lies and reasons to not fix the watch.

Ordered 3 watches in a week. Inventory, web page and customer service indicated the watches were in stock. After paying for the watches the "track my order" showed it as being in processing. After calls, found out that they were not in stock. Wanted me to select another watch. They keep your money and use the bank float to refund costs. Total crap and a total scam. Stay away.

Second Invicta watch. After 4 months dial started to fog up and bezel wouldn't turn on pro diver watch. Paid 21.00 Canadian to ship watch to repair centre. 28.00 handling fee. 32.00 shipping return with an additional 60.00 because it was shipped to Canada. No charge for the repair... However I was charged taxes for the repair which I was later refunded by courier company. Total of: $141.00 US. After receiving the watch back, after a couple of weeks it started fogging up again. Bezel is still stiff. Called Invicta and of course they will fix it for free. Just pay for shipping and handling fee. Repair is only good for 45 days. They will not ship parcel post. Hmmm I wonder if they make money on shipping?? Really? Last Invicta watch I will buy. No customer satisfaction here. I am not about to pay another 141.00 for no guarantee fix. Amazon gave me a full refund on the watch... Now that is customer service!!!

I have been an Invicta fan for years. This recent experience was so awful. I will never purchase another Invicta watch in this lifetime. I purchased my Invicta watch in Nov. 2016 and someone the Crown simply fell off and I have no idea when or how this happened. I'm like "Ok, no worries, it's under warranty." I called the # on warranty card around 8:30 am, (954) 921-2444, spoke with a lady. She told me that department didn't open up until 11 am Eastern Time.

Invicta Bolt Anniversary Reserve Watch Model 6478 - My Invicta watch band just deteriorated, broke on both sides. I talked with Invicta customer service and they told me that I would have to send my watch to Utah for sizing (they did not have the service part) and a similar band would be found (approx. $295) for the band. Clearly there is a product defect in the rubber that caused the band to deteriorate and break on both sides. Customer service is poor, less than satisfactory. I will never buy another Invicta watch... looks nice, quality poor, service poor and no replacement parts.

Bought an Invicta watch. Battery ran out 2 months later. Returned it to the store and they replaced the watch. A year later the rubber band broke, it just deteriorated. Must be replaced with an Invicta band, because it has two pins on each side. Was on the phone for hours to get thru. Finally got customer service. They wanted me to send my watch in, said it would be a minimum of three months, because they didn't have the band in stock. So, I order the band for them to mail to me as soon as it was available. Got it 7 months later. Battery then died less than 2 years after buying the watch. The 2nd band is starting to deteriorate like the first band did. I like the look of their watches, but I wouldn't buy one with a rubber band. Buy a stainless steel band. Also, the shop I went to couldn't get the back off to replace the battery. I'll have to find another shop. I'm worried I'll easily spend more on the watch than what I paid for it. Is it worth it?

I was on the Invicta bandwagon for about 2 plus years. Was buying on the payment plans with ShopNBC which is now something else. I bought over 50 watches. Well long story short the best Invicta was the very first one which is automatic. The rest are falling apart sitting in the case. I have a bunch of scrap metal that I have collected. Embarrassing but I would not recommend these watches. If you don't believe me simply buy and see for yourself.

I own many Invictas and find that their warranty is a total joke when it comes to the bands. They want $144.00 plus the cost to evaluate what is wrong when a blind person can see the band is falling apart. The watch does not even cost that much new. I have found a Brand New watch online for $110.00. I will never purchase another Invicta again. When you send an email to the company they do not even reply. Stay away from Invicta.

I purchased a Swiss Made Pro Diver on 11/8/2016 (6 months ago) from "The Watch Store" for $331.00. The watch has not been worn in any extreme conditions and has not been the water. A couple days ago the band came apart but not where it has removable pins. The watch fell to the pavement and damaged the bezel. I called Invicta and explained that (In my opinion) the pins that hold the band together were not long enough to properly hold and stuck out less than 1/16 of an inch into the side that came apart. Invicta said there was no warranty on the band or damage that occurred from it breaking regardless of whether the watch was made correctly or not. There are many choices when purchasing a watch and I can tell you this... I will never purchase another Invicta Watch.

Bought recently a Subaqua but lost one of the bracelet attachment screws. A small item, easy send by post. After numerous attempts; it is just impossible to make contact with Invicta HQ. No reply, no answers. Invicta aftersales is horrible, never a Invicta watch again! Has anyone a broken Subaqua? Please reply, I need your bracelet screws. Thanks!

Ordered a watch for my son. As it appeared to ship we checked tracking number and it never moved. I contacted FedEx and they say the shipper never shipped it. I called 5 times and it always said I was calling during non business hours even though I was not. Once I got it to tell me I was 4 callers away only to be on hold for 10 minutes and then it put me into having to leave a message. I also emailed multiple times with no response. I finally got a hold of the repair department who would not put me into a customer service but said he walked over and had them submit the refund I told him I wanted. He said he watched them do it. I have yet to see if it actually went through yet as this just happened but I was amazed customer service wouldn't speak to me and try and save the sale. How are these people in business? Do they actually have a customer service department? Terrible company. Stay away.

I placed an order on April 5, 2017 11:18 Pacific time and paid extra for expedited 2 day shipping for $29. I followed up on April 7, for a status on my order and it still says processing. I called the customer service number and after several attempts was unsuccessful and I never get a chance to speak to an agent because I have been on hold for so long and the automated message will advise you to leave a message instead of staying on hold. I even tried calling at 5:30 am Pacific time because the automated message stated they open 8:30-5 pm Eastern time, and their message states they are still close. I call again at 7 am Pacific time and finally the message changed to open. I also emailed the customer service help desk on 3 separate occasions and still do not receive a response or a callback.

Very Unprofessional. I placed two orders and paid for two watches on Sunday. Website said both items were in stock. Received confirmation e-mail and even the shipping confirmation. After my order being stuck in limbo and labeled as "In Processing" for two days, I thought I better call them. I tried to contact them on the phone number listed on the website, but you always get the exact same message. First you are told there is one caller ahead of you and the wait is four minutes. This will be repeated three time. Second, you are told the wait time is two minutes and you are told this two times. Last, you are told to leave a message. I went thru this little ritual four times. There is obviously no one willing to speak with you on the telephone.

I have been in contact with Both Evine and Invicta for months and still no resolve with many issues. At this point I want to take legal action and seems like I am not alone in this matter. 1. False warranty or no warranty provided. 2. Non contact within the company to resolve issues in timely manner. 3. False claims on charging for non-issues related to warranty. Anyone else please add to this.

I have two Invicta Watches. They look awesome but are very disappointing watches. They ALWAYS break down. Invicta will charge a fortune to repair it and guarantee it for 30 days. After which I assure you it will break down again and again and again. DO NOT BUY THIS WATCH. YOU WILL BE SCREWED.

Purchased 2 watches on Invicta store website. Watches were both on sales and available. Spent in excess of $700.00 on both after sales price. Received confirmation e-mail and even the shipping confirmation. 2 days later get another e-mail saying there was an out of stock on one of them and "sorry here's a coupon for 15% off your next order." Still waiting for a refund of the canceled watch. Have sent 3 e-mails, called multiple times and left as of today 4 VM. No callback, no customer service. AVOID THESE GUYS. BUY ON AMAZON OR OTHER TRUSTED STORE. INVICTA.COM IS HORRIBLE AND YOU WILL BE DISAPPOINTED.

Placed an order on Invicta's website on 3/14 and the order seems to be stuck in processing limbo. Customer service is garbage. They either don't pick up the phone, hang up on you, or simply disconnect. Have not been able to speak to anyone at this awful company. They didn't have a problem processing the payment which has now cleared. Will be contacting a lawyer buddy now to deal with these ass clowns. BUYER BEWARE... STAY AWAY FROM THIS COMPANY!

I had been a customer of Invicta for several years and currently own Invicta 15 watches. An Excalibur (model no. 18602) which in March 2016 started to show signs of a problem with the winder. It felt and sounded like it was skipping every few notches while winding. Mind you, I could still wind the watch, but I wanted to get this corrected before it got worse. I followed Invicta's instructions for repair, paying the $28 for shipping, and mailing the watch to the service center on 22 December 2016. I tried following up with the service center via email but never received a return email. Then I received a letter in the mail from IWSC stating that I owed $112.09 for needed repairs of the watch for "Movement Repair" and "Mainspring". Surprised that I was getting a bill at all, much less for movement which I expected to be a warranty covered item.

I ordered two watches from the Today show deals. Received my watch and it was defective. I immediately sent an email stating what happened and they did reply back to me along with a return label and stated that they would ship out a replacement. This was on December 27, 2016 and it is now March 16, 2017. I would never buy from this company ever again and I would be sure to double check any purchases from the Today show deals.

I was a fool to listen to someone. I bought my first overpriced Invicta watch on a cruise ship. Then started buying online at Evine and world of watches. I purchased 3 watches that fell apart within a couple of months, the first one, my Bolt Chronograph, ironically I got a hold of customer service, the strap was out of stock, surprise surprise, now a year later still out of stock. But this is the warranty. The other watch is a Venom, a month after having it, the crown fell apart. I sent it to customer service, they want to charge $185 for repair plus shipping back even though it is under warranty, they can keep it. It is more than I paid for the watch.

Purchased a watch from Invictawatch.com on 3/4/2017. Got a tracking # to follow up on delivery. I kept calling to track movement of pkg. Today is 3/8/2017, pkg has not been shipped. Called only to find out it's not in stock. This watch company is the absolute worst. Would not recommend this to anyone!!!

I purchased 2 Invicta watches thru the Today show Steals on December 2, 2016. When I received it and when I tried to set the time on the watch it stopped working. I finally was able to contact someone and sent it in for repairs. I received the watch back and it wasn't working again so I sent it back again for repairs and when I got it back, it still didn't work.

I am trying to get the customer service dept for inquiring on watch band loops, and can't get any help. This is outrageous and unheard. Was on the line on hold for 2 hours, and still no answer. This is my second bad experience with Invicta customer service. The first one was when I purchased the watch. And to pay $28 for shipping of watch that cost $75, in my opinion it does not worth it. This is how they get you. Never again.

I have purchased several Invicta watches. Recently one of the reserve timepieces I own started to malfunction. When I call the warranty repair phone number, it was suggested that I send the watch in. To my surprise, my full warranty was not what it was cracked up to be. I was told I had to pay $28.00 to have someone inspect the watch before any repairs would be done. Well, in my case, it was the battery. I just received the bill $49.00 to replace the battery. All total my battery replacement cost over $80.00. Invicta just lost a loyal customer. Buyer beware.

Very dissatisfied with this watch. When I first received this I loved it. Only wore it a few times and forgot I had it on in the 2 foot pool with my kids and killed my watch. Said was waterproof up to 1800 feet and tried multiple calls to talk to someone now. After spending 31.00 dollars for shipping and insurance now just spent another 6.95 to mail this back for repair.

I received a JT S1 Rally watch in September 2016. It did not work. Sent it to Invicta for repairs under warranty. They received the watch on September 29. They have not acknowledge receiving it and I have had no luck in contacting them. I have over sixty Invicta watches and have a second one that needs warranty work. I am afraid to send it since I have heard nothing about the other one for almost five months.

Very poor service from Invicta Collections. Same experience as "Autumn of Roseville, CA on Jan. 25, 2017" Posted. I purchased a watch from the NBC Deals from Invicta Collections. Watch does not keep time and I have emailed them repeatedly requesting watch be replaced. Have not received any response from the company. Buyer beware!!! No receipt came with purchase.

I received an Invicta diver's watch (model #13930) as a Christmas gift. Just got around to having the bracelet adjusted and trying the watch this past week. It loses time. Set it twice to time.gov to make sure. It's an automatic watch that loses time. None of my other watches, automatic or quartz do that. Well, the watch is well under warranty and Invicta will fix it free of charge, right? WRONG! Invicta imposes a $28 dollar fee for ALL warranty returns. They say that includes RETURN POSTAGE, charged to the customer, and something they call an "EVALUATION FEE". NO other watch manufacturer I know of does this. In my case, the $28 is about ONE-QUARTER the price of the watch!

I have been buying Invicta watches for over ten years and the last 5 I have ordered the band metal wears out, the gold rubs out. I have ones that are old and the band coloring never wore off. They are making them cheap now. I had one I wore for a week and the gold wore off for no reason, so it's no longer any use to me. I am very disappointed in Invicta now, made cheap and getting expensive!!!

Was on hold for over an hour before I was connected with a customer service representative. Placed me in touch with the technician working on my watch (the hand on the 6 o'clock subdial had detached for the SECOND time). Technician accused me of being too rough on the watch. I had only worn the watch a few times and the watch was never subjected to any blows or dropped. He stated something as minor as playing golf while wearing the watch could cause the hand to detach. Really?

I ordered an Invicta watch after watching the Today Show advertising a Christmas sale, a selection of watches for $69.00 + 9.95 shipping. Unfortunately they sent me the wrong watch, which was a Christmas present for my husband. Tom ** a customer service specialist emailed me back who wanted me to confirm the item #, I confirmed the item # by email the next day letting him know I had ordered the black watch but had received the brass one that also shares the same item # that was advertised with 2 optional colors. I did select the black watch, when I had ordered the watch online December, 2.

I have had an Invicta Excursion watch for about 2 years. The watch runs fine however the band recently wore out. Tried to order a new one that was shown as in stock online only to find out after I ordered it, it was not in stock... Order cancelled... No stock, no eta for new stock... Then I tried to order a different watch altogether. This order came back confirmed only to be cancelled because I did not reflect International Shipping on the order. I then checked the order and it did in fact reflect international shipping. That was enough. I will take my business elsewhere. Poor customer service.

I have a Baby Lupah watch. I was so hopeful it would be a great watch that I purchased three other sets for family members. I love the watch but don't wear it often. The many assorted bands are very stiff leather and don't conform to the wrist well. I purchased the watch from Amazon and the Amazon purchase was of course smooth and pleasant.

I have been collecting Invicta Watches for 2 years and have about 150. I have never ever had any problems with their watches or service. For the money, there is no other brand that gives the variety, and build for the money. Invicta! Smarter by the second.

I received Jason Taylor watch. It didn't work at all. No movement whatsoever. Read the instructions. Even got online. Nothing. Called the main office. Was told to call the 800 number. No one ever answered. Was told to call back. Stayed on the phone for 50 min. No one answered.

They are well balance jewelry store - customer service, pricing, reliability and the professionalism that they show their customers that they do care and they do matter and go out of their way to satisfy any or all unsatisfied customers. There is a vibrant atmosphere every time you walk in the store. Everybody dress nice and smells good. You never hear swear words or make you feel like a tough job is an easy job with confidence and professionalism. They let each individual employee has on their shift. The store is also kept clean, bathroom is well kept that means that they care and are concerned about hygiene in the bathroom. They're always willing to go the extra mile to bring a smile on the :-(. They know their jewels and they know a lot about their product and products that they repair.

I purchased an Invicta Pro Diver watch. Within two months after receiving it moisture started to form on the inside of the watch lens. It would clear up then fog up over time. I found this quite disturbing for a Diver watch promoted to be waterproof to 200 meters. Eventually the problem got worse to the point where droplets formed inside the watch after swimming in a hotel pool. It stopped working. I sent the receipt with watch to Invicta for warranty repair. Invicta called me today stating that water damage is not covered under warranty. It's a Diver's watch which should be waterproof? THIS WATCH COMPANY IS A JOKE. I am hoping Jet.com can assist in making this right.

Invicta does not support their 5 year warranties. Once the watch is sent into them, they will give you a lame reason why the issue is not covered under warranty. I'm done with their false claims and will never purchase again.