Invicta Watches Reviews

I purchased an Invicta watch and it stop working. I tried call numerous time and was never able to get through. I was left on hold and the message said I had 40-52 people ahead of me with a wait time of 220-204 minutes. This is after a week of trying to call at various times throughout each day. Horrible customer service. After selling me the watch Evine Live claims to have no responsibility for the watch.

I am genuinely surprised to see so many negative reviews. I have been collecting Invictas for the last several years and now own over two dozen, and have had problems with exactly two. One of the issues is my own fault as I overwound a mechanical mechanism, and the other I wrote off as it was one of their cheaper watches. I rotate them and pretty much wear a different Invicta on a daily basis and, aside from the two mentioned, I've never had any issues whatsoever with function, durability, or overall quality.

We are not able to use any of the watches, the hand wrist just keep falling into pieces. And I have called the number. Supposedly they were special watches and were warranty for 5 years. I have spend 2 days 6 hours at the time in hold waiting for my turn and when my turn, there is a recording saying "Leave a message. Someone will call you within 24/48h." That was a month ago. I paid over $2,000.00... and I'm stuck with useless watches. Cheap, I'm just livid and need someone to make he/she responsible for all our monies. I call Evine and they wash their hands and said nothing they can do, that they will never do business with them in the future. I want my money. Take your useless watches. I'm looking for the best of the other orders because I was buying them couple days at the time. Customer #**... #** I will keep digging for the rest on my emails. I need someone to call me back asap.

Invicta has terrible customer service: I called their customer service number 4 times (1-800-327-7682). On all occasions informed on recording 40+ customers ahead of me and waiting time anywhere from 120-170 minutes to speak to a Customer Service Rep. I sent them 2 e-mails: 1. 1 e-mail to service@invictawatch.com (December 7, 2016). 2. 1 e-mail to sales@invictawatch.com (December 140, 2016). They never replied. They sent me the wrong watch that I purchased for my brother. Between my brother and I have purchased over 20+ Invicta watches. I will never again buy an Invicta watch. I'll prefer to buy Croton and Swiss Legend. They provide professional customer service where you don't have to wait over 2 hours to speak to someone. Also within 2-3 days they reply to your e-mails regarding customer service issues.

I have 28 Invicta watches from "Luna" to Reserve brands and I like the brand overall. However, my love for the watches is very much diminished by the fact that customer service is so bad. I've ordered 3 bands in March 2016, I finally got one of them in September but that one was defective with broken links... I was seriously up! I call them back to tell them a few days later when I had time to switch the bands out. I expressed disappointment and they hung up on me... called back on. Girl said she would email me back but never did and today I tried again to call customer service, which you have to do early, it ringed once, then a busy signal... what! I love these watches, but it seems they put all their energy into design and promotion but not work on advancing their customer service. I still waiting for help on my issues.

I recently from Invicta. When I received my watch it came in a box that was completely water-soaked. When I tried to call customer service for some type of answer why they would ship a box that was completely submerged in water. I waited on hold for approximately four and a half hours when I got to be caller number seven after being online starting out at 65 the call immediately disconnected. When you do get in contact with them they are trying to get as much money out of you as possible. This was another incident I had as far as a watchband which cost $100 and then $28 to ship it and then that one broke less than a year after me replacing it and it took them 5 months to send my watch back.

Ordered an Invicta watch from their store's website. After getting confirmation via email, money going out of my bank, getting a tracking email and waiting for 3 weeks for delivery (I live in the UK) I finally rang up to see where my order was. I was then told they had no stock of the watch and that my order was never sent. This is 8 days before Christmas, and they have all my money to purchase anything else. No one got in contact with me at any point to tell me there was any problem with my order. What a truly disgraceful company!!!

I have six Invicta watches. I did not know when I bought them how poor the quality is. I bought all six before the first of them broke, with no abuse. I contacted their customer service after waiting on for 90 minutes. I told them I have the extended warranty on the watch. They said they could not find a record of it! OK so paid $28.00 to send in the watch. They contacted me and told me it would cost another $78.00 to fix my $89.00 watch, plus another $28.00 to ship the repaired watch back to me. Also they quoted me three months for the repair. What a scam. I think they really do not want to repair the watches but make an extra $28.00 on their customers to review what is wrong with the watch. I am done with INVICTA. DO NOT BUY THIS BRAND!

I have bought approximately 15 different Invicta and I have a dilemma that has lasted for 2+ years now. I purchased an Invicta Bolt Model #0196 in Rose Gold. After some time the Poly band broke and it took some time get a new one once it was ordered from Invicta. I broke the replacement band about 2 and a half yrs. ago and called Invicta to order a replacement for the Bolt Model #0196 and a Subaqua Model #6177. After about 6 months I had to reorder both bands because their Customer Service could not find my order.

I sent in an Invicta Venom (Reserve) watch to the company's service center within the warranty period with instructions to replace the battery and the broken polyurethane strap. I included a personal check for the handling in the amount of $28 as instructed along with a copy of the original invoice from Evine. Three months later I received my unrepaired watch from Invicta with a letter stating that the company had tried to reach me on several occasions to discuss "repair fees". All my phone lines have voice mail, and no such message was ever received. The letter also stated that if I wanted to discuss the matter, I should call their customer service no. (800) 327-7682. I called the number (twice) and got the recorded message that the number is no longer in service. WTF? That's the last Invicta and purchase from Evine.

I purchased an Invicta watch and it ran for a while, so I sent it off for repair. So I waited and waited. I contacted the company and they said it was about finished. This, by the way was after waiting about three months. Finally received the watch and it didn't work so I sent it back for repair. So I waited and waited. I contacted the company and said it was finished. Received the watch...didn't work. All this in a span of five months. So I have two watches that don't work and I have to find a company to repair them and I'll have to pay for it. I absolutely love the sixteen watches that I have but I doubt if I'll buy anymore.

I have a Invicta Russian Diver that now has a broken band keeper on the replacement band. Dust has accumulated on the inside of the crystal. The bands cost more than the value of the watch. Very disappointing.

I own 25 Invicta watches. I recently have needed to contact them for service issues. The watches are OK but, they have the worse service department. If you call it is a one hour wait to talk to someone. If you email, they may or may not answer. I recently returned a watch which I purchased direct from them. It arrived in used condition with a scratched face. They have received the return item and over one week later, I have not gotten credit on my credit card. I now will have to file with the credit card company and fight for my money. Overall I would not recommend this brand because eventually you will need service and for the price, not worth the aggravation.

I have returned two (2) Invicta watches for repair all within one year. The first watch broke within 1 year and it cost me $28.00 for shipping and $68.00 for repair and it took 4 months to repair. The second watch lasted 5 months and again, I have to pay shipping $28.00 and who knows how much for repair. I mail in their warranty and apparently they claim they have not received. You can't speak to any customer service person. Whenever I call I am number 35 or 48 which is ridiculous just as their product.

I have about 30 Invictas. Unfortunately with two of them with rubber straps, the keepers just fell apart, literally. One is from the Leviathan and the other a model 0322. Now both these watches are useless. Can anyone point me in the right direction to buy new keepers as I cannot trust Invicta to help me out. I would not buy another rubber strapped watch from Invicta, but go for the stainless steel bracelets instead.

The watch stopped working after one week. Changing batteries made the watch working for another 2 days. There is no service, especially if you live not in the US. The warranty is for nothing. I would have to pay delivery cost to the US and to send them a check in the amount of USD 28 for the delivery back to me. I prefer to throw the rubbish away as this with is not worth the shipping amount. The original price was USD 1,085 for a watch worth less than USD 10. I bought the math as it was really nice and the appearance was like there was quality behind. The only positive thing was that I got a huge discount. However this was still almost USD 400. I hope to prevent other people buying watches from this zero service firm.

Simply put, this company is the worst I've ever had to deal with, regarding customer service and repair service. I only have two Invicta watches. One of them is an 1848 Russian Diver (left-handed) and the only problem I've had with it is the band. It has deteriorated and has cracked to the extent that I can no longer use it. This watch is listed on their site with an msrp of $1,395 but you can find it for much less online. I only mention the msrp because you'd think that a company selling a watch for that amount of money would be able to provide a replacement band for the watch with no problem, right?

I placed an order online over the weekend for a specific model number (4898). At time of checkout after my card was charged I'm made aware this part is out of stock, I contact Invicta the very next business day. I was told that yes they were out of stock. I was then placed on hold then I was told "yes we do have it" and it would ship the very next day Tuesday. I check my order Tuesday night and it still showed sitting at Invicta, I call in the next day Wednesday and now I'm given the "I don't know why it wasn't shipped but it would definitely ship by close of business Thursday." Friday morning I trace it and again it was still not shipped. I call in again and I'm being told it will ship by close of business again.

As I sit in my study contemplating my possible first ever purchase of an Invicta Pro Diver 22047 from Walmart I did my research as any experienced should do prior to buying anything. I have no need for a new watch and can't remember now how I ever came across the specific Invicta watch I'm considering but upon noticing the watch my interest peaked.

Several of the Invicta styles grabbed my attention and while they are not the least expensive watches, their affordable prices led me to purchase two watches ($125 and $240) within a few months of each other. I should have waited a little longer to purchase the second watch, since within days of that purchase, the winder knob on the first one popped completely off. When I called Invicta, I was told that I would have to mail the watch in at my expense and pay for the repair (which they wouldn't quote until they received the watch). They also said the repair would take up to 3 months. Within a few days of that experience, the clasp pin on my newly purchased, second watch fell off. Since I had only owned the second one for a few days, I physically went to the store to insist they fix it or refund my money. I was told again that, even though my purchase was only a few days old, I would have to send my watch off for 3 months to receive the repair.

I lost one of the Swarovski crystals in my Invicta watch. It was under warranty but it still cost me $28 to send in. After several weeks I received a watch back but it wasn't mine! After sending the wrong watch back, I finally received my watch with another missing crystal. I placed a call to Invicta customer service at 11:55 am. I was told that I was #12 in line. After 34 minutes, I was told I was #1 in line. After yet another 20 minutes I finally got to talk to a rep. She was very cold (and foreign). I asked for a manager after getting no satisfaction from the rep. I waited another 15 minutes to talk to a manager. I was finally told I'd receive an email with return instructions... the manager was very short with me. I haven't received the email. I'm DONE with Invicta. Will never buy another watch from them! By far, the worst customer service I've EVER received!

I personally own a # of Invicta watches, and also several other brands. All were purchased through Evine.live. I never purchase any of the extended warranties from Invicta or Evine.live, or shopnbc or whatever name they are using at the time. I have had minor problems with all my watches. Years ago my husband found a gentleman who does fabulous work on the watches. He will tell you straight up what the problems might be. He has always done a fantastic job, and no ridiculous prices to do the repairs. And the watches are done when he says they will be.

A year ago I bought an inexpensive Invicta watch. I just wanted something nice looking to wear when I went out. I haven't worn it in about 6 months so I was disappointed to find that the watch was dead. I took the watch to my local Invicta store where they told me that they didn't do battery replacements and didn't know of any Invicta store in the area that did. I called Invicta and spoke to a woman that told that I could get my battery replaced at any watch repair shop...but...if they didn't use Invicta tools or seal kit, moisture would enter the watch and ruin it.

I've owned as many as 7 Invicta watches at one time. I have 3 presently. One very nice one, that I've literally worn 5-6 times in the past 3 years, is in need of service. The hour hand won't pass 2 smaller dials. This I received re. getting repairs: "Please follow the instructions to send us your watch for repairs: Include a Copy of your purchase invoice with the date on it. Include a Personal Check/Money order issued to Invicta Service Center for the amount of $28.00 (for S&H) for each watch if sending more than one. For international shipping the shipping charge is $45.00 and money needs to be converted into U.S. dollars. Include a note describing the malfunction, as well as an email address for swifter response times. Include a return address, daytime telephone number and e-mail address."

I am writing to complain about a watch I purchased in April through Evine. Wore the watch 3 times. The clasp buckle snapped right in half like a cookie. I call customer service at Invicta watches. They told me to send pictures and a copy of my receipt which I did... I contacted them after a week of no response either by email or phone by them. I was told that I had to pay for buckle 85 dollars. I am still making payments on my Evine account for this watch. I feel that this is inappropriate because it is supposedly Titanium and should not just snapped when putting it on. I should not have to pay anything it is a manufacturer defect. I am an Invicta watch collector for over 15 years this is the first time something like this happened - customer service was no help at all. I think this should go to Mr. Lalo himself.

10 days ago I bought a band for my Invicta watch from invictawatch.com. They stated that it takes from 3 to 5 business days to. I didn't receive the band, so I tried to log in the site to check the status of the shipment, I couldn't although I am sure the password is right so I choose the forget my password option every time I receive an email with the password part blank. So I started sending them emails. Seven email up till now without any responses. It's like a scam or something. They don't respond to any of their social media accounts. I tried every single account, tried to call them. The phone rings once and then give me the busy tone.

After 6 months, my Invicta watch stopped working. I took it to a very good local jeweler to get the battery checked. The battery was fine but the inner mechanism was in question. I called World of Watches where I had purchased the watch and they informed me that they do not handle returns of Invicta watches. I called Invicta and was given instructions to send the watch along with $28 for shipping and allow 90 days for the process. Reviews show it can take months. Totally unsatisfactory! I will not deal with either company again and do not recommend them to anyone!

Horrible, horrible experience. Received an Invicta watch for Christmas and set the time to Mountain Standard Time. Mid-Feb flew east so reset the time. Flying back, tried to reset the time (so just the 3rd time ever), the pin / spoke thing broke off. I was then dismayed to find that not only would it take up to 3 months for it to be repaired, but I had to pay for insured shipping to Florida plus $42 CDN return shipping. Under warranty - really?

I have 4 Invicta watches, all work fine. These are 5 to 8 year old watches. I don't know why you folks say the Invicta watches are no good etc. When you buy watches off of cruise ships, watch dealers etc. nine times out of ten they are already in poor condition and fakes. Invicta makes good watches and great customer service... You think you're buying brand new when really they are refurbished second hand watches. Give me a break!!!

Greetings. I purchased my son one of Invicta's higher end diver series watches. When my son initially tried it on, it slipped off his wrist. Hitting the floor where the carpet meets the wooden floor, the crystal cracked. OK - accidents happen. When I sent in the watch for repair, I was advised that the cost to repair would be significantly more due to it being a diver's watch and therefore would need a vacuum pulled to ensure it did not leak when submerged. My response - OK, completely understood. Little did we foresee that it would take over five (5) months to receive his watch. Five months!

I collect watches. LOTS of watches. Every watch company I've ever dealt with makes it rather easy to buy (or even get free) a couple of extra metal band links. This is especially important for me, having an XXXL (8-3/4") wrist size. But after waiting forever and a day on hold, I was told they don't sell individual links! They want me to buy a NEW BAND just to obtain ONE more band link! Say WHAT? I own FIVE - and they are all very nice - working Invicta watches. But, I won't be buying any more.

After seeing so many negative reviews I thought I would share my positive experiences. I received a Sea Spider for Christmas and after almost a year I lost one of the screws in the band. I called Customer service and can't recall how long the wait was but my experience was great. I explained one of the screws came off and they sent me a replacement at no charge. I did not even have proof of purchase or had registered it for warranty. I also have a Leviathan Reserve that I purchased and sat on my dresser for the dresser for months before I wore it (I purchased it and was unsure if I wanted to keep it at 1st). I love it now and wear it almost everyday. I just recently had to change the battery and it's been 3 years.

I purchased this watch through Walmart and they went through area trend out of Canton, Ohio, which has over 19 bad reviews over the last few months. BBB was also brought into the subject. Anyway I bought this July 3, 2016. Got it in about about a week and a half, upon opening it, setting it all up, I put it on and noticed the big second had would stop. In order to get it going again I have to press the A button which is at two o clock, and keeps doing this. I thought maybe I didn't set it right, so I had all dial set at zero, set the time and pressed in the winder button, still doing the same. I named this watch part-time and for Walmart to go behind my back and buy it from someone else was just wrong!

Just an update to my review concerning the Excursion model 13081.After several more weeks of back and forth e-mails with Customer Service, they finally agreed to send the needed hardware to re-attach the band to the watch no charge. The items arrived yesterday and the watch is as good as new. I've updated my star rating to 3 for the satisfactory resolution although only 3 due to the headaches and delays it took to get there.

I was initially pleased with my Invicta pro diver auto. I liked the stainless steel, and the automatic function. However my watch is consistently 6 minutes slow every week. I would love to buy an affordable accurate watch, but I don't feel like putting myself through the pain of the non-existent customer service... so I will just never buy an Invicta again and encourage others to avoid Invicta.

I'm echoing the experience of so many reviewers on this site and others like Yelp! My Invicta Divers Watch was given to me as a gift and after a few years quit working. I tried navigating the customer service section of their website, which was obtuse to say the least. I followed directions and packaged the watch and sent it off to Florida, and was happy when I received an email after a week with a repair estimate, consistent with what the site said to expect.

03/19/2016 I purchased a ladies Grand Diver Watch mod. #19817. 03/25/2016 the item was received. 05/14/2016 the pin holding the safety clasp came out and was lost. The bracelet separated and is no longer usable. A few days later I contacted Invicta Customers Service. I was informed only the internal works are covered under warranty. However the customer service rep did advise I could return the watch with $28.00 to have the bracelet replaced with a new one for which I would be charged in addition to return postage. I presume this is the Invicta idea of customer service. A bracelet breaks on a watch which is 50 days old and it is the customers problem. Truly buyer beware! If you want a good inexpensive watch don't buy Invicta. They aren't inexpensive watches - they are overpriced CHEAP watches. There is definitely a difference between inexpensive and CHEAP. The lack of product support makes the difference.

I bought a watch in the $70 to $80 price range. The second hand fell off the following day. It jammed between the minute and hour hands, locking up the watch later that week. They want you to pay to ship it back, then they want $28 for return shipping. Fortunately I drive past the repair facility in Hollywood, Florida. Unfortunately, they refuse to receive watches from a consumer. I'm not spending half the value of a watch on warranty work, especially on a watch that broke the first day. Last time I saw the watch was sitting on the call box at the front gate of the repair facility. I consider it a $70 lesson.

Invicta Reserve watch1446 - When I first purchased the watch, it was a great timepiece. Nice weight to it and the appearance of quality. Boy was I wrong. Both knobs fell off after 6 months and chronographs stopped working. I'M GOING BACK TO SEIKO for better quality and peace of mind.

Recently I ordered an Invicta Watch (50mm Aviator) from a television shopping channel. The sale price was very attractive and I liked the looks and style of the watch. With that being said the watch arrived at my home in a timely manner but it was dead on arrival. It just wouldn't work. Now before I talk about Invicta's response I have to tell you how hard it is to get in touch with them. I tried calling on Friday April 22, 2016 and couldn't get through so I emailed them. I still haven't received a reply or my email.

I wanted to leave a review regarding my experience with Invicta. My son receive an Invicta watch for Christmas. I sent it to have warranty work because one of the dials was loose. My experience with the Invicta warranty process was top-notch from start to finish. Yes I had to pay $28 for return shipping, which I considered reasonable. Just because a product comes with a warranty doesn't mean everything is covered. With most watch purchases wear and tear items will never be covered, such as bands, pins, etc. Consumers need to review their warranty in full so that they know exactly what to expect when placing a warranty claim. That warranty list of covered items is available on Invicta.com. Fortunately for my case everything except the return shipping was covered. FYI the $28 return shipping fee is for overnight shipping to ensure your watch returns safely. Very happy customer here!! Thank you Invicta.

I bought a pro diver Invicta 8929 watch whilst on a Princess cruise ship in August 2015. The watch stopped after seven months with what appears to be spring breakage. Contacting Invicta in the first place was a chore with days passing with no response and it took more emails to get a response. That response was their standard demand for $28 before they would look at the watch. I asked about the one year warranty to which the reply was that everybody has to pay if the watch has exceeded 45 days since purchase. So in fact for the warranty to be free to the purchaser the watch cannot be older than a month and a half. Can't be bothered to return it. $150 wasted on a piece of garbage. Wish I'd never heard of Invicta. I've had better service out of $50 digital Casio. Still running after 20 years. Be warned. DON'T BUY INVICTA.

I got Invicta zeus bolt model 12746 and I am very disappointed about Invicta. Bracelet come, all bolts and parts off the watch and I call Invicta and Invicta said I have to pay 230 dollars for the bracelet. I recommend you guys never buy any Invicta use bolts and screws in the bracelet because it's a very poor quality.

I ordered an Invicta Men's Pro Divers watch $150.00 from Down Under watches. It arrived promptly 4 days after ordering. I chose the Pro Diver for its size and automatic movement (easy to see and no battery). The watch arrived on the Tuesday, got the band adjusted on the Wednesday morning, went for a swim Wednesday Afternoon. When I got out of the pool half of the pool was in my watch. The Pro Diver watch was sold as being water resistant to 200m. I sent an email to the company purchased the watch from and received a reply saying that I must send the watch to a service centre listed in the warranty booklet. I replied to Down Under watches stating that the only service centre in the warranty booklet was in Hong Kong (I live in Western Australia). The service centre also wanted a check for $28 to cover their return postage.

I purchased a Subaqua Noma III a few years ago. I have big wrists and need a big watch. Invicta was one of a few companies that made a 50mm watch that was chunky, industrial and robust looking... perfect! I also wanted a dive watch. 500m... beyond perfect! I actually have no real complaints with my particular watch, apart from the Lume which was utterly useless, I could not read this watch at all in the dark. I sold this watch after a year - so have no idea if it still works.

I received a Women's Pro Driver (white rubber band) as a gift from my husband for Christmas. Within a month the watch band started to become discolored. I contacted customer service to explain the situation and was told that I would have to purchase a new watch band! I had the watch for exactly 32 days, that is absolutely ridiculous! Invicta did nothing to attempt to resolve my issue, other than to tell me I needed to pay for another watch band. Once the band was ordered I was then informed that the band would take 90 days to arrive! Absolutely one of the worst customer service experiences I have had!

I called Invicta to have a watch I received as a Xmas gift repaired. I was told I was number 48 in line with a 28 minute wait. I decided to get refund instead, told I was #1 in line, waited 10 minutes. Told I needed to pay shipping and insurance of $28 to have repaired. Never buy an Invicta watch, look nice, but poor quality and absolutely no support from the company in making the watch right.

I ordered an Invicta Men's Pro Divers watch off the "Steals and Deals" segment of the Today Show. The watch was purchased as a birthday gift for my son's birthday on January 13th, 2016. He loved the look of the watch and wore it a few days and then the second hand fell off! How embarrassing! I had initially reported Invicta to the BBB, because the watch was promised within two weeks, but I didn't receive it for a month. I called Invicta and was put on hold by a receptionist and listened to a recording for 28 minutes telling me my order in the "hold" line, to speak to a customer service rep. When I was next in line, the phone hung up. I have emailed them regarding the second hand falling off, but have not (and probably will not) hear back from them. Please read all the terrible reviews!

I purchased an Invicta Grand Dive in August 2015. I saw the watch on Evine Live and it looked nice so I spent the $130. Evine Live offered no interest payments for 6 months so I went with that option. Last week the watch just stopped working, it's not the battery because it's an automatic. I called Evine Live and they said they can't help that and have to contact Invicta.

I bought an Invicta watch while on a Carnival cruise. The watch was $200, marked down from $800. It is the ProDiver and water resistant up to 300MT. It is round with a large face and chunky, masculine, stainless steel look. That is the only feature that works. It didn't keep time accurately within one month of purchase. It began to get condensation within the face within a year, not even water resistant to humid air let alone 300MT. It is a large, chunky piece of junk. I called the company a couple of times with no follow up, like most trouble-shooting experiences that turn into a wasted afternoon of phone systems and clueless staff, an enormous rigmarole.

I own the Invicta Sea Spider watch (model 0138) which comes with a polyurethane band with metal buckle. I bought it before 2 years. The wristband is made from a polyurethane band with stainless steel bars between them and with metal buckle. The band split on 2 different places where the rubber and metal meets (on connection with buckle) in the same time, and the problem is even bigger because I didn't even wore the watch all the time!!! That is because I have 2 other watches that I work while I'm working because Invicta is too big. So I had it on my hand maybe 3-4 months in more occasions and never worked something hard while wearing it!

I bought this watch on a cruise about 2 years ago. I did not send in the warranty information, yes, my fault. For the price of the watch, I never thought something as silly as this would happen. I dropped the watch about two weeks ago, as you can tell from the picture, everything inside came loose! I tried to email the company, and even send it in to see if they could fix it, but because I did not file the warranty information, the website won't let me file a repair claim, nor will Invicta email me back. Lost for words. Poor customer service. Will never buy from again.

I own two Invicta watches. The first is a Pro Diver Automatic that I've had for three years. As a watch, it keeps excellent time and has a very smooth movement, especially for the price, which was 90 dollars. I bought it for the looks not the fact that it is supposedly 100 meter water-resistant. For diving and snorkeling I use my Casio G Shock Solars which have never failed me. The second Invicta is a Grand Diver Automatic that I purchased about six months ago. Huge watch and (seemingly) excellent build quality. Time will tell. Again, I bought it for the looks not for diving. It cost me around 230 dollars. It's a bit large for my small wrists, but I wear it nonetheless.

I ordered 3 Invicta watches from the "Today Show" on "Black Friday Deals" in November 2015. Today is December 29, 2015 and I have not received the watches. Invicta collected the money from my bank account and have not delivered. I have left messages on the Invicta website, on the "Today Show" website, and on the Steals and Deals website, and have not received any response. I have tried to call on the telephone and waited 20 minutes for my turn, and when it was my turn, they hung-up on me. Terrible customer service! It's fraud and I will now contact the TV station in my area to see if they can help me!!!

Longer than expected wait time and got disconnected. Called back and the secretary put me at the end of the line.

I own 3 Invicta watches. 2 of the watches have the color matched bands (a yellow and a blue). When the links disintegrated on the blue I got in touch with the repair center and was told they were out of stock but they would notify me. It's been over 1 1/2 years. Since I wear many different watches I have been patient. However yesterday I took the yellow out of the box and went to put it on. The links also fell apart. I think it's disgraceful that this company does not stand behind their product. They should at least offer a substitute band that will work. They should also respond to legitimate consumer complaints.

Invicta Jason Taylor watch - The wristband of this watch is pure garbage. After 3 months of use it literally dissolved without any possibility of repair. Now I'm concerned because if I buy a new wristband is going to be build with the same material of the original one and again is pure garbage.

I have purchased several Invicta Watches over the past few years. I was completely disappointed with the Sea Spider watch band and how the poly band literally crumbled over time. I replaced the links and salvaged the band as long as I could but then bought another model. That band lasted about 3 months and the band broke at the connection to the metal clasp making it impossible to replace that band. Attempts to replace these were met with customer service pushing me to buy new bands again at $80 each, basically the half price of a new watch...hmmmmm.

I received an 11425 Invicta watch as a present a few years ago. Nice watch, kept good time. However before I had the watch for a year the battery died. I sent it back to Invicta for warranty work, they said the battery needed replacing and I would have to pay. Thought that was a bit odd, I paid anyway. Four months later several emails that were never answered, and then phone calls, plus a complaint to the Florida Atty. General I got the watch back.

I bought an Invicta watch which lasted about a week before it required a pin on the watch band to be replaced. Unfortunately, Invicta customer service informed me after I managed to persevere through hang-ups and poor phone etiquette, that the pin was on back order and may not be available for at least 3 months. Well months passed and I finally received a package only to realize they sent me a part for the wrong watch model. When I called customer service back to inform them of their error, I was met with a combative attitude and had to prove the parts they shipped was for the wrong model. This experience has shown me why these watches were being sold at such a discount. Ultimately, worthless, defective products with no regard to customer service or retention.

I purchased two Invicta watches from different cruises. One with a metal band and the other a leather band. The buckle from the leather band came loose. I contacted Invicta and ordered a new band using my credit card in May 2015. I was given a reference #. As to the present date I have not received my band. I call several times to speak with the supervisor. I was put on hold until the phone shut off. This review is to alert the public of Invicta and their practices.

I purchased two Invicta watches from Evine Live on sale for $49.95, free shipping, great deal, or so I thought. Watches came with "free" dive cases that are supposed to be waterproof and valued at $49.95 which makes the watch free. First I decided to test the boxes and found both leaked. Good thing the watches weren't in them. Both watches stopped working in two months. Customer service was a joke. Why should I pay for repairs to a watch under warranty? I decided to cut my losses and forgo the repair. The watches are cheaply made, customer service is a joke and for a product that is supposed to so exclusive you can find them everywhere including Sears and Kohls.

I own one of the Invicta Reserve pieces which comes with a polyurethane and metal band. The band split perfectly where the rubber and metal meets. Okay, I ordered a replacement band which cost 63.00 in June of 2015. I have several watches so I only wear each on specific occasions. I wore this timepiece in Aug. of 2015 and the band split perfectly across. This occurred from wearing this watch one time.

I first purchased an Invicta watch 4 years ago. It was the kind you keep in a winding box. You know automatic never needs a battery. It lasted around a year and a half before the time kept stopping and yes I kept it wounded up. I ended up selling it as is. Went to the mall and purchased two more Invictas. One of them being the reserve bolt which cost me 300! Now I wear this one on special occasions which means it's kept in box. Second time wearing it the center stem just came out as I was setting the date. Now this is a huge problem because how can the watch hold water if the center stem is out. Anyway I simply put the stem back in and kept it because I figured I wouldn't go swimming with it. So last night I fell asleep with it on and when I woke up the stem was gone. Can't find it anywhere. Now I have to send it in to get it repaired.

I bought for my birthday a #15461 Venom black and blue with a carbon dial. I am a female so of course I could not wear this watch. Yesterday I took my new watch into the Mall Of GA Invicta location to have the links taken out so I could wear my new present. When I got to my car on the way home I notice that the end cap on the clasp is missing so I cannot effectively clasp my watch. I went back this morning to the same location and they said it was not their fault. So by this time I have made 3 trips to them for about of hour per trip trying to get this watch fixed.

I bought a new Invicta watch ($795 MSRP) on a popular consumer website for a discount price. Immediately I noticed my watch didn't work. The minute hand didn't move and the stem fell out so I sent it in for repairs. I followed the instructions and insured my watch per customer service. Eight months later no watch. I called customer service and they couldn't find it. After several calls I finally spoke to a "manager." She told me to order a new watch and they would pay for it.

I bought a new Invicta watch ($795 MSRP) on a popular consumer website for $70. What a bargain (I thought). 5 months later I noticed the hands were loose. The minute hand moved about 1mm depending on which way I tilted it. So I sent it in for repairs. It came back 3 months later and the problem had not been fixed. I sent it in again. Same result: 3 months later the watch came back without improvement. The third time was a bit different. Invicta kept the watch 4 months before returning it... not fixed. So they offered a replacement. Not the same watch, but a replacement.

So far my luck with Invicta has been less than favorable. In July 2015 I purchased an Invicta Reserve Combat Bolt. When I took off the wrapping the stem came off. Okay sent it back - it is sold out so got a refund. Purchased the Invicta Bone Collector a week later. Received it, opened the box to take a look and the second hand came off. Okay, did not want to deal with sending watch back again so I just took it to a watch repair and had him take the second out that was just lying there. I can live with that, besides you could barely see it anyways. So this week I ordered another Invicta Reserve Bolt Zeus Mother of Pearl. Waiting for it to arrive. I do hope this one is a winner. Gotta tell you Evine does a great job selling this brand, they look so great on TV. Will give an update. If this one is a dud then time to invest in a nice tag.

Invicta watches have some of the most eye catching designs I've seen at an affordable price. Online prices greatly differ than retail. I have bought multiple Invictas. Unfortunately one issue with the Sub Aqua Noma III is with the polyurethane strap that attaches to the two bars connected to the watch. The thickness of the band that connects to the two rods is very thin and will tear fairly easy due to the weight of the watch and the thinness of the rubber strap holding on to the (bars) attached to the watch.

I have 8 Invicta watches and four others, including a Timex that I wear for work. I wear my Invicta watches sparingly for different occasions. My Reserve Level Excursion that I have had new for 2 years the band cracked in 2 places. Customer service said this was not covered under warranty? Why stand behind your product? These are not inexpensive watches but apparently don't hold up, they look good but that is all. I wonder if I used them for dive watches as they are called what a joke. These are basically costume jewelry. I will not purchase any others and will never recommend them to anyone.

As I read the negative reviews it was like I was reliving my invicta experiences. I bought a gold ladies' watch and gave it to her and it stopped working on the second wearing. I sent one of my invicta watches in and got a different one back. The pin would not fit the additional strap and I asked them to replace it. They said that it was going to cost me ten dollars even if it was sent to me defective. I told them never mind, that would get one locally. I was told that they repaired my watch but I had a right handed watch and got back a left handed one and after three months now it doesn't work either.

I purchased an Invicta watch online on HauteLook in July of 2014 (Model 16896) and within the first week of wearing it, water beaded up and fogged under the crystal (having only washed my hands while wearing the watch). The watch is rated to be water resistant to 100 meters. I returned the watch for "repairs" and after approximately four months of waiting received the watch and the identical occurrence happened. After expressing my discontent and requesting a brand new replacement, I was told I would need to send it back for a second "repair". After an additional 4 months of waiting for the timepiece to make its journey to Switzerland and back it has happened again!!

I own 17 Invicta watches ranging from $100 to $1,000. (MSRP: $300-$4,000.) After reading the awful reviews, I felt compelled to "set the record straight". MOST of the folks commenting are somewhat ignorant. Invicta quality ranges greatly from a VERY- inexpensive at an "ok" quality to more expensive for optimal quality. For example you can buy an entry level Invicta for under $100.00 that is made in China with inferior parts and craftsmanship. You get what you pay for. You can also buy a Swiss made, Swiss movement, COSC certified Swiss-automatic, surgical grade Stainless steel with diamonds and carbon fiber dial for around $1,000 that is likely in the $10K + range in other brands. Again, YOU GET WHAT YOU PAY FOR!

What a piece of junk. I bought an Invicta Bolt Reserve, Model 12760, watch the third week of May 2015. Two weeks in to owning the watch, I may have worn it three times and the 'pusher' (I believe they refer to it as) for the start and stop function of the stop watch, completely fell out of the watch. Apparently it is held in by the main spring because it appears to have broken at the same time that the 'pusher' i.e., button fell out. I contacted Invicta and was told to send them $28 and to ship the watch to them insured.

I bought two INVICTA watches for his and her presents, one in June 2014 (my 1000 metre waterproof) and the ladies about 2 months later. I wore my Venom roughly 5 times before my partner's watch arrived from USA. I wore it and went into a 1.5 metre swimming pool and standing up the watch was barely covered by water. Filled with water and then stopped. As the crowns on my partner's watch would not move- and emails advised they SHOULD- I returned them both. They arrived and were signed for mid-December 2014, although until I proved they had been delivered and signed for ** in Customer Service refused to acknowledge their arrival. The ladies Venom was returned in MAY 2015- the men's Venom STILL HAS NOT BEEN RETURNED.

I have 24 Invicta watches. Out of the 24 14 or 15 work. They are a beautiful watch but if you get a bad one the pin falls off, the arms fall off and they just stopped running. The battery on these watches are very difficult to change and even if you take it to the jewelry store some won't change them because they don't know how to. Invicta needs to step up their quality and quit having all the parts made in China or Taiwan or whatever Asian country they choose. The workmanship needs to be better because the cost is very high on these watches. Take attention and look and see your product and make it a better one.

I have had two Invicta watches and neither has been worth the money. They do not keep accurate time and one of them condensates badly. Watches look good, but not functional.

I have a Subaqua 3 get model# 1149. Sent it in for repair on 9/2/2014 because the second hand movements were off through. No fault of mine. The watch stay at the repair shop in Florida for 6 to 7 months. Got it back (not repaired mind you). Movements broken, bracelet bent, and strap torn. I have a 5 year extended warranty as well as a 1 year purchase warranty. I'm very angry about the way my watch was sent back to me. I will never do business with Invicta or Elite aka ShopHQ ever again. This is a $300.00 watch I paid for.

For a Christmas gift for my husband I purchased an Invicta watch on sale for about $100 through a local watch store. After a couple weeks my husband noticed the knob was loose, causing the hands to not hold the correct time. Eventually the hands fell off. He went back to the store to get it fixed. The shop owner said it would be better to send direct to Invicta to fix under warranty. My husband spoke to Invicta, followed their instructions to mail watch to them with a check for $28. Then, after they received it, told him that the "pusher" was not part of the warranty (absolutely crazy since that's linked to the operation of the hands).

I order two watch bands on 6/4/2015 - was told they had one and the other would take about 30 to 90 days. I said ok and was told it would cost 88.00 dollars. They charged me twice on my debit card. When I contacted them I have not got any results.

Hands on watch do not line up correctly. I even took the watch to a Jeweler. He said the watch was no good. I spent 80 dollars for something ready for the garbage can. I would like to get my money back. However, I lost the receipt. It has a beautiful dial. That's it.

Bought an Invicta a little over 5 years ago, and never had any problems until yesterday when a pin came loose at the clasp and battery died. Simple fixes -- 40 bucks at the mall to repair the pin, change the battery, and clean all of the scratches off. Recently spent 200 dollars on a Michael Kors watch and the Invicta looks and feels better in every way. My advice -- find one online at a deeply discounted price like I did, and change out the battery right away for ten bucks so you know you won't have to deal with it for a few years.

I am unable to buy a Invicta watch repair kit to replace batteries. I have approx. 8 watches that are dead and I want to replace the batteries myself to save some money but am unable to buy this repair kit and Invicta will not sell them. I have tried to get it at other stores but they're all sold out. So come on Invicta, get the repair kit out to stores so we can repair our watches.

Ordered on Amazon, 4.0 rating, received watch quickly, but not working. I'm going to change battery, but I will return to Amazon within 30 days if this does not correct problem. Very sad brand new watch. That's poor quality control. Their rubber bands are the worst too. I order them from China for 5.00 and they last forever. The Invicta bands last maybe 6 months. This will be my last Invicta, don't know why someone cannot take over this company and make good watches. I love the looks.

On a consumer standpoint, Invicta makes good watches for a rather decent price.... But, if this company is using inferior materials, as most of the polyurethane straps seemingly are, then Invicta should be a little more customer service-oriented. Trying to talk with representatives is almost impossible, and they can be rather rude and uncaring. I will never again purchase another Invicta watch due to their lack of customer support and lack of replacement options for the consumer.

I purchased three watches as gifts that were delivered to my PO Box. I sent back two of the watches back for full refund but one was after the 30 day so I had to send it in after paying the $28.00 for repair. I received a call stating they were unable to send the watch to a PO Box. My job requires me to travel, A LOT. I utilize a PO Box for this reason and remember the watches were delivered to the PO Box upon purchase. I was told they would hold the piece of crap watch for 6 months waiting on a physical address. I am in the process of turning these idiots over to the BBB. Suggestion is DO NOT BUY THE CRAP PRODUCT. If you do you will get crap service.

I bought my boyfriend a new Invicta watch for his birthday, the second time he wore it the knob fell off. I was told by and pick it is that since I didn't register the watch when I bought it but the warranty is no good and that I would have to pay for the knob, no problem. So that's what I did even though you could tell that the watch was brand new. Invicta got the watch and within 24 hours the payment for repairs. After 90 days I called them to ask where the watch was and they said that they had just shipped it out less than a month ago and that it would be another two months before I got it back. All in all my boyfriend had the watch less than a week or twice I paid $50 have the dial put back on and 28 dollars to have it shipped back, only to have them keep my watch for 5 months. Not a great gift for my boyfriend..

My wife bought me an Invicta hydromax for Christmas. After only a few weeks, pins came out of the band, fell off my arm onto my paved drive. The crystal shattered and the band came all to pieces from looking pins. Invicta says the warranty only covers the movement. So evidently workmanship and quality control can be extremely shoddy as long as it runs at all.

I purchased an invicta watch 1 1/2 and the battery needed to be replaced. So, I sent it in and 4 weeks later they told me that is was going to be $360.00 for a battery. Of course I told them that they were out of their minds and that they could return my watch to me. In this day and age, how can you sell a watch for $280 and then charge someone $360. Come to find out that it has pressure seals that have to be replaced at the time the battery is also replaced. I had wished that the company where I purchased the watch would have informed me of this inconvenience. I still haven't receive my watch and it has been more than 8 weeks now. They may be nice watches but repairs are a rip off.

About to Buy That Invicta? Wait!! Read This First!! In October 2014, I bought an Imperious Chaos in stainless and rose gold, model #Imp 1057. It's big and chunky like one of the specialty-style "hand made" watches by Invicta. I thought maybe I would not wear it and just have it in the collection. I placed it in the display case and finally could not resist it any longer. I had to wear it. I had held out almost a month. Within two hours, I noticed it felt a little loose. Turns out, one of the screws had come off!

Junk... Wouldn't give my $800.00 back even after the junk stopped ticking... Terrible product. Watches are supposed to be good at keeping .

Purchased two Invicta watches from a segment on The Today Show (steals and deals). Both watches ordered were incorrect and one received after Christmas when guaranteed delivery before Christmas. Ordered on 12/10/2014. Both returned with mailing labels they supplied. Email stated they could not issue credit on my credit card and would send the refund check on 2/20/2015. To date April 4, 2015 no refund received. I have emailed all concerned including The Today Show. The company now will not answer phone or emails and still owe me $157.90. Any assistance anyone can provide to get results please contact me. The worst ripoff company I have ever encountered!!!!!

I have to agree with **. My wife and I went away for a weekend in a casino. I like to take a couple of watches with me for the change of clothing, I like to match my watches to what I'm wearing. I had SA111 with me, gunmetal finish with a rubber strap. I took it out of my case and placed it on the desk. When we were ready to go to dinner, I picked up the watch by its case and the rubber straps on both sides of the case decided they didn't want to play. The broke off cleanly as though cut with a razor blade! No sign of wear as I'd only worn this watch less than a dozen times!

Complaint - Invicta Warranty & Service Dept. I purchased a 52 MM Bolt Zeus and only wore it four time before the short hand fell off and I wasn't able to set the watch. So you sent it in for repair which took up to 90 day before I received it back. Invicta shipped my watch back by FedEx and I never received my watch... I called FedEx and they said it had been delivered and eventually I called Invicta warranty dept to advise them of the problem and they consulted with FedEx and within about 4 weeks I was told that I could get a replacement for which I was very appreciative!!!

Trying to get parts to repair my # 17375 watch. Been waiting for about two months for the parts. When I called get same answer that parts are on order. Reserve limited edition watch that is useless because it fell apart at the band connection. Still waiting for the parts so I can make repairs so I can possibly wear. This timepiece they say is the best of the best??? Doubt that statement.

I bought an Invicta Diver's watch Model 8934 probably 10 years ago at least, and it's never had a problem, other than needing a new battery. It's stainless steel with a gold plated strip down the middle of the band, with a black face and gold plated trim around the rotating bezel. I've scuba dove at least 80 feet with it. And wear it quite a bit, except when doing manual labor. The gold plating is still nice and bright. The crystal has not scratched. And I've been very pleased with this watch. I purchased from ewatches.com for somewhere in the $100 range. (I think $85) I bought each of my children this brand of watch as part of their graduation presents.

I've had an Invicta pro diver watch for 3 years. I replaced the clasp after 8 months because it was releasing for no reason in normal everyday use. Now the replacement clasp is doing the same thing. I wonder if I actually used this watch as a diving watch, if it would be at the bottom of some sea.

Invicta cust. svc. refused to honor my watch which fell apart within (2) yrs. I have an extended (5) yr. warranty since it was purchased thru Evine (formerly ShopHQ). Invicta wants $124 to repair plus a $28 shipping return. Outrageous.

I have number of Invicta watches through several outlets and mechanically they are great. However, on two of their rubber watchbands on reserve watches, one a Bolt 2 and the other a Subaqua 3, the rubber wrist straps break. Replacements are expensive. They wanted $90 for the subaqua and band just broke on this one. I suggest that one avoid purchasing an Invicta watch with rubber straps. The other materials seem to hold up well - so far. I would buy another Invicta in a flash, but not one with a rubber wrist strap.

A year after my lupah watch invicta stop working I used three times only. I checked the box for manual instruction guess what.. Manual instruction is another watch but lupah. With many complaints in consumer affair I won't buy no more INVICTA'S WATCHES.

Watch broke. Sent back, no reply. Phone numbers busy. Cutting my losses, they can keep my broken watch!

I had bought 3 watches from the invicta brand and all 3 are crappy product. They say this is a great brand but if you want my advice don't buy from them. All 3 watches broke after the warranty and invicta wants you to send it to them with a blank check-- not. Please don't buy this brand. Very frustrated with them. I will never buy another watch from them. I live in California and they want me to send it to Florida to repair it. This is garbage. I called support and never got help from them.

48mm chronograph VALJOUX 7750 reserve. Purchased watch 7/17/2014 Rotor stopped spinning and watch stops working. Sent watch to customer service. Watch was signed for 1/12/2015. Tried calling 1 800 327 7682 - constantly busy. I just want a reply on where the watch is at and how long it will take to repair? 28 dollar ck and written problem was in box.. Waiting for your reply. Have purchased about 10 Invictas thru SHOPNBC, SHOP HQ. WHERE'S THE CUSTOMER SERVICE????????? THANK YOU. HOPE TO FROM YOU SOON.

I purchased this the Invicta professional 200m watch with the number 9211 on the back, while on a cruise ship. Great looking watch with what appeared to be good online reviews. I only wore the watch for 24 hours and had to reset it 4 times within the same day. Upon close inspection, the dial hand for the small minute and second dial had fallen off and were jamming the large hands on the main part of the watch. I contacted Invicta who kept me on hold for 38 minutes. They said they can will not replace the watch and might fix it. The fix will take up to 90 days. I would think that a replacement could happen much faster. Very unhappy with this product and regret the purchase. My Citizen brand watch which cost less than half that of the Invicta has lasted me 10 years and is still running. The Invicta did not last 1 day.

The association with Invicta seems to be a lucrative one for ShopHQ, now Evine. So you would think they would take notice of the problems with these watches. It's too bad because Invicta could be the best watch company in the world if they addressed some of their problems because none of these problems are insurmountable.

My wife bought an Invicta Ocean Ghost for me as a fathers day gift. I plan only to wear on special times, however the watch won't run. It gets to the 12:00 position and sticks, one watchmaker stated the stippling is not set and the cost to repair cost almost as much as watch. I tried invicta but they gave me the run around about sending to them for repair till warranty expired. Now they say prepay to ship it to them and within 3 mos they let me know what's wrong and cost. I too have a high priced paperweight. Please do not waste your hard earn cash with a company who will not stand behind their product.

While the Invicta watch I purchased was in the $100.00 USD price range, and said to be waterproof; you would expect after 2 months use it would resist water penetration under a Florida rain storm. Well, just a few hours later it was fogged inside. I sent it in according to the instruction in the owner’s manual and three weeks later, had to call various times till I finally was able to speak to someone who found my file and told me that the watch had to be sent overseas to be repaired. She told me it would take about four months (April 2015) till it would be returned. Five months to have a watch serviced from shipping to returned seem too much time and should just be replaced. While rare or expensive timepieces can take a while to service, this is not worth it. This is last time I'll buy this brand again.

When my battery died on my watch, according to the Invicta manual, only have Invicta change the battery. But they want to take 30 days to do it and charge a lot of money. I went to a watch shop, and they changed the battery just for $5.00, and did it in just a few minutes. The watch has always work perfect, but it weighs a ton! By the way, the Invicta Repair shop is 10 blocks from my house, and I am not allowed to go there to give it to them. They wanted me to ship it to them. :-(

I have bought many Invicta watches. I break all the bands. The watches do not last as long as you would think. When you go to replace the band or other parts you will find that you have to pay almost as much as you did for the watch.

Rubber straps just fall apart. Also keep your watch forever overcharge for replacement rubber straps. Called customer service. They hung up on me on the phone. Invicta is all about profit. I am scared to send my watch to Invicta. Will not do it.

Well my question is why buy a watch that you can't even have the battery changed without shipping it back to the manufacturer overseas. Duh! I'm done, one is enough- enjoyed the compliments for a year anyway.

My husband purchased the Invicta Pro Diver watch on board the Celebrity Constellation in November 2014. He began wearing it after we returned home and noticed it was not keeping time. There was something wrong with the movement, as the hands would stop every time they reached the 2:20 - 2:30 mark. We tried calling Invicta's customer service number and were never able to speak to a person. I spent over two hours on hold on two separate calls before giving up. Then we tried to open a service case through their website. Invicta requires you to pay for S&H to return/exchange/or have a watch repaired at their service center in Florida. I tried to make this payment twice on the website, and repeatedly received an error message informing me the payment had not gone through.

I purchased a invicta bolt with no second thought to their quality. I figured there’s no need as I have never had one issue with my three previous invicta watches, but the rubber band on my bolt fell apart in pieces . Much to my dismay the band is not covered under their warranty, as per the emails I received from the customer service rep. I too purchased a 100.00 band to replace it and no one can install it. I will not pay money to them to ship them the watch and repair a defect that they won’t cover. Now too I have 300.00 invested in a paper weight ...

It is true that these watches will not keep time. Within two days of receiving my I-Force watch it had stopped working. TWO DAYS!!! It's really my fault as I had read the reviews and should have known this would happen, but I really didn't expect it to be that bad. I spent $100 on the watch, which is not a lot of money, but should be enough to get a watch that at least functions (it's not like that requires an amazing mechanical feat in this day and age); however, less than one week in the watch has stopped working.

I have three Invicta watches. One a button got stuck and watch died. One doesn't keep accurate time and second hand jumps in 5 to 7 second intervals. One just stopped working.

My comments are based on the calls I made to Invicta about their warranty and my broken bands on all my watches less than three years. After I seen the prices for replacements bands, batteries, shipping and the time it takes to get them back, from all the negative comments which would have been in the $400 or $500.00 range. Which I think is way too much. My watches have been sitting in idle for over a year and a half or more like the guy said they make good paperweights. When I first purchase my bolts I didn't register them, I said to myself as good as these watches look I thought I would be passing these watches on to my son - I was wrong. Purchase at shop nbc invoice # ** /order # **, order date 10/04/2009.

Let me start by saying I have no illusions that these watches are high end and would say that I have figured out recently that the old adage "you get what you pay for" was definitely meant for a company like Invicta. I have 4 of their watches that I bought in the last 12 months, 2 on the higher end and 2 on the lower end price wise. One of the lower end versions quit working and because of the cost to fix it just went in the trash, however, a little bit of a different story on my Venom that was a little more money. Recently the band broke and after paying an inflated price for a new band ($88 after shipping) came to the realization that a local Invicta store, yes an actual Invicta store with their name on the front door, nor I could figure out how to get the old band off and the new one on. They sent the watch along with new band to a jewelry store close by nor could they get the old band off either and along the way they also managed to break one of the screws/pin that hold the band in place.

Ridiculous. You will never get a replacement polyurethane band and they break down almost like vegetables left on the counter. Worst example of being unhelpful in order to extract more money from people. The epitome of a non-local corporation externalizing every imaginable cost on to the consumer. Absolutely no responsibility to their customers. They really should be stopped legally. I wish they would get a class-action suit. There may be people on this site that can say they have been rough with their watches and they lasted great, but THIS IS THE EXCEPTION TO THE RULE! I have about 35 of their watches and have had numerous problems, especially with their automatics. One of my watches is the very best they sell and even that one is now having a problem. I have been through the 6 month repair vicious circle as well, and this was with the one they bragged over and over again was FIELD TESTED (It had no less than three separate hardware problems, including the automatic movement axle pin coming out of position so it could not freely wind the watch--this was repaired and then it broke again). I will never send my watches in for repair again.

Invicta Valjoux 7750 movement - I purchased one of their higher end watches last year, Subaqua Noma IV. I've had the watch now for almost a year and have had no issues whatsoever with this watch. After reading the vast amount of negative reviews here, I am actually both surprised and somewhat hesitant to purchase another Invicta watch (Valjoux 7750 automatic watch) from them.

I own quite a few Invicta time pieces. I spend my hard earned money for these particular watches. I have been in love with these things for years now. Lo and behold, when you need Invicta to do their part, they drop the ball big time. I did my part, I registered my watch, I got the extended warranty, I did all the right stuff. I purchased a Coalition Forces back in September 2014. I was able to wear the watch twice before the pins come loose and I lose them. I ordered the piece immediately. We are now approaching the end of December and still nothing from Invicta. It seems like when I do get to talk to someone, they BS me and just tell me stuff to get me off the phone. Very unsatisfied!

Please do not buy this brand, being as expensive as they are, the manufacturer warranty is terrible. I bought a watch for my daughter on 12/3/13 for Christmas, obviously, she did not get to use it until after Christmas day. The watch and the whole case is still practically brand new because she could not use it. The timing device is bad, it would stop intermittently and start again, so the timing was never right since she had it. My daughter finally brought it back to me (she was attending university away from home). I called them to explain the situation and ask if they would honor by repairing the watch under the warranty because it is really has not been used for a year. They said no and STICK with the day of my purchase, so I am out of luck. So buy a Timex instead, at least, you can throw it out cheaply!

I have purchased 10 Invicta watches and am very happy with them. I even have some that I purchased from Pawnshops. The only thing I have ever had to do is change the battery which is to be expected after 3-4 yrs. I like the quality and the looks of them and get lots of compliments on them. They range from $40 to $600 in cost. I usually buy from a reputable store like Kohl’s or Costco or the like, never from an online place as they might send anything. None have ever leaked and I use them every day. No showcase queens.

I bought an Invicta watch and loved its appearance, size and functions and thought it was a great deal, however one month after the warranty expired the watch quit working. I contacted their service department and sent the watch in and was told it would need a full movement replacement, which with the shipping costs and all the service cost was more than I paid for the watch. Further, it took over six months and many phone calls to finally get my watch returned to me. The repair job lasted exactly 30 days, the watch no longer works again. I contacted their service department once again and they said the repairs would be no cost if it were the same problem but I would need to pay shipping. What I take away from my experience is the old adage; if a deal seems too good to be true, it most likely is! When you buy a cheap watch you get a cheap watch!

I purchased a Invicta Russian Divers watch about 2 years ago. It was against my better judgement. I bought it even with a rubber watch band. I know that rubber watch bands dry rot. I took it to my local pawn shop to have them replace the band. They couldn't! My next step was to contact the company-which I did. I received a reply to send a check for $28, this raised a red flag because I'm sure the service to replace it. I also saw online that the rubber bands cost $30-$40. I want everyone to know that I found out from a local watch repair that Invicta does not have any representative in the United States beside the location in Florida. They give extremely poor customer service. BE WARNED: DO NOT PURCHASE A WATCH FROM INVICTA.

One night I was watching TV and saw these Invicta watches that I thought looked really sharp. It was near Father's Day so I proceeded to buy two Invicta watches, one for my father and one for me; kind of a bonding gift. My father was a highly decorated Vietnam Veteran. The guy is an American hero for Christ sakes. The watch read "For my hero." After I had his engraved. Anyway it's been about 2 years now and neither my dad nor myself really were very hard on these watches. I took mine in the shower and a swimming pool literally a handful of times and that is the extent of my punishment. So, one day I went to put on my watch and ALL THREE of the little silver looking rings that encircles the days, seconds and thirty minutes had fell off and were now freely moving about in the watch face. I'm not a watchmaker but one would think that at the very least a watch face is the hallmark of a watch company so it is of the utmost importance that it better be done right. Anyways I have not contacted the company yet which I definitely plan to do to see if they will fix this problem with my watch. I will update my review upon the settling of my claim.

I am very upset, that after having this watch less than 3 years it is no longer water resistant for even taking a shower.

I purchased a Subaqua Noma 4 which had the rubber wristband. It is a rose gold with rose gold accents on the band. The band has totally come apart where the inserts were applied. I spent too much money for this watch and I was told the band is not covered by the insurance that I purchased. If Invicta doesn't stand behind the watch it will be the last Invicta that I purchase. I have purchased several Invictas.

Purchased watch on a cruise. Never worked, sent back with large payment request as per plastic card instructions. Will not honor the repair and want me to pay additional monies. Supplied receipt, paid bank costs and appears they are set up intentionally to sell OFFSHORE... Cruise ships. No liability. Beware Invicta watch on cruise ships are a scam targeting rich old and not so old and rich.

Purchased a watch from the television show and after checking it out everything was broke. I thought that it was pulled out of the garbage can and mailed to me. It was for my son's birthday. After sending it back, a letter was sent to me saying it would cost me 44.00 dollars plus 28.00 dollars S&H to fix it. WHAT THE **, you're kidding me. I told them to keep the money and the watch. If I don't respond with them to pay it, they will gladly mail me a broken watch. Never again!!!! I will make sure everyone I know and don't know will hear about INVICTA. They must enjoy upsetting people and giving their company a bad name.

A year ago I was given as a gift model 3332 Lefty Black men's chronograph. 10 months in sub dials for chrono failed to reset. 11 months in after unsuccessfully seeking live Invicta help I wrote for help... only to be told "no receipt, no warranty." I was finally able to awkwardly get the receipt copy from gift giver and immediately forward it to Invicta to verify repair cost covered under warranty. With a month of back and forth emails clearly documenting watch failure inside warranty period, they summarily blew me off since "technically," I could only produce a receipt (for the gift) after warranty expiration. Utterly disappointed in this pathetic cheap junk hawker parading around as a glossy beacon of quality. Honestly, I am fully aware I got a $100 watch, not a higher end $5,000+, so the watch failing in first year of gentle use (I take great care of my things) is tolerable. The way this pathetic Invicta organization so decidedly demonstrated completely lacking warranty accountability has me seeing red. Completely disgusted with Invicta.

I have (unfortunately) several of these things; one by one failed in a very little time. I only could return 2 of them which didn't make it even for one day (one never worked, one crown fell, and the other one push buttons broken while setting the time for first time!!!) Anyways, I contacted Invicta (Miami) but you have to wait HOURS in the freaking phone, so I just sent to hell the calls. Of course tries email but good luck waiting for a response from them (you will get none). So far, I have this last one which worked I think 2 months before battery died. I changed it and guess what.....Yes, the stupid thing did not work anymore.... The only thing that seems to work randomly is the stupid chrono.

I bought a watch from Invicta, the band broke so I ordered another band because they don't sell links and pins. I paid $100, waited three months, only to receive the wrong band. They told me they had the correct band in storage, I should return the wrong band to get the right one. That was in Sept., it's Nov. and I still haven't received the band

The crystal of the new Divers model cracked after 3 months. I do not know how. No accidents happened. The inside of the watch face continuously fogged after that and the watch ran slowly. After return to the Invicta repair center, I received a bill from them for $S&H and a charge for them to repair the watch. I will never buy another Invicta. There are better companies out there to do business with.

I’ve had repeated terrible customer service experience after terrible experience with Invicta. Just now, one of your operators, named Sergio, just hung up on me because I kept asking him to answer a simple question and instead, he kept responding with the same route response. I sent in my watch because the watchband I ordered, albeit a while back, would not fit onto one of invicta watches (subaqua -- the original band just fell apart). I had two jewelers try to affix it to the watch to no avail because the holes in the watch don’t line up with the holes in the watchband. Keep in mind, this is an invicta watch and invicta replacement watchband.

Bought an Invicta Divers Watch last spring. Had it for 2 1/2 months when it started leaking, losing 2 minutes a week, and the chain came off. Sent it in for repair along with its box and all paperwork, because I figured they'd just replace it. They charge $28 for a warranty repair, and it ended up taking 126 days before I got it back minus the box and manual, which they discarded. Their customer service is terrible. You have to wait on terminal hold for 30 minutes each time you call and they don't help you at all - just provide repair status. Considering the delay in repair, I can only assume that they have a huge backlog of their crappy watches waiting to be fixed, and it forced me to have to buy another better brand watch because of the unreasonable delay in their poor service.

Bought an Invicta Reserve watch from an individual. Wore it for 6 months and the band just fell apart. Because I didn't buy it from a store I have no warranty. I called and was told it would take 6 months to fix and it would cost somewhere around 200 dollars. I can buy a new watch for that. I actually liked the watch and might would have fixed it but 6 months and an attitude that gave me the impression that they would rather me not send it in for repair so its now a paperweight on my desk. The watch works if you pick it up and shake it a bit from time to time but the band is still broke and anything I find online to replace it is not the same band. I don't know if they will work or not and so far I can't find anyone who has any knowledge to help me. Overall, I know I will not buy another Invicta Watch, not matter the price.

In 2010, I purchased an Invicta watch Model 6490 for $134.00. Within 3 months, the crown fell off and was lost. I was so frustrated that I put the watch in a drawer. So I decided to have it repaired and checked out their repair site prices. Handling fee ($28), New band ($30), Crown ($30), Battery ($32) for a total cost of $120. The cost for repair are just $14 short of what I paid for the watch. Invicta needs to review their fees and offer better prices for repair their faulty watches. I'm not a satisfied consumer.

My husband bought an Invicta watch through a Groupon deal. It did not keep accurate time. He sent it back and neither him or I will ever spend good money on junk Invicta watches!

I have been trying to just purchase two links for a 0677 titanium watch. This place in Hollywood Fla says it does not sell links for this watch anymore. This tells me that they had a problem to say anymore. The band is so tight I cannot snap it shut without cutting off my circulation to my hand. It was just manufactured too small. I am 5 ft 10 inches and 190 lbs. I am not exceptionally big. All I want is two links. Period. They want me to send it to Florida. Give them a cashier’s check for $28.00 for shipping to overseas. Also they want a credit card # for parts and labor. INSANE!

Purchased a Subaqua Noma # 2886. Wore the watch twice when the screws came out of the band - sent in for repair on May 5th 2014. Haven’t received the watch as of this date. Also the watch is a reserve collection - best of the best. Quality control sucks if there is any.

We bought about 6 watches through Amazon about 10 months ago. So far, 2 watches have issues. The boxes didn't have the warranty number, but we sent those 2 back for warranty service. Doesn't it seem odd that within several months 33% of the watches had problems? Well, as many people now know, they finally reached me for the postage to mail the watches to Switzerland. And why did we have to waste time and money sending them to the Invicta Watch Group in Hollywood, Florida? And, when I asked why I hadn't received any emails prior to the contact that took like forever, the female said that they had sent numerous invoices.

I purchased an Invicta watch Model 15219. The watch is good looking (rose-gold diver's watch). However, it is no longer usable (9 months old) as it goes through batteries in about 10 days. I had a battery replaced on 9/2/2014, it is today 9/16/2014. The previous battery lasted longer, about 2 months. So, in the past 2 months 2 weeks, I have gone through 2 batteries. I previously had a Seiko which went 2.5 years on a battery. I cannot remember having an issue like this battery issue with another watch.

I bought a couple watches from Invicta via HSN and my Pro Diver, while beautiful would fog up in the shower! Not something you would expect from a "Pro Diver" watch. When I tried to register it via their website for the extended warranty, the website would not take the information and would freeze up when I attempted to "SEND' it. I tried several times having to refill the whole page out. No luck. Then, when I tried to get the company to repair it, they tried to charge me $795 to repair a $105 watch!

I bought as a gift and within 3 months the glass face plate cracked. Under warranty?? Nope of course not. Was told one price for repair so I sent it to Hollywood with a check for that price. Nope, got an email stating that was the "shipping and handling" charge, not the repair charge. Pay the extra charge. Get an email that says it will take up to 90 days to get back. WHAT? Pitch a fit and get an email that says they ship it to Switzerland for repair and I may get it back sooner. Why did I send it to Hollywood then, just cut out the middle man!! Less than 90 days to get back? Nope! 90 days and I find out that they want a signature for delivery.

My wife purchased a Jason Taylor Zeus Invicta for Father's Day and a month later the watch quit working. The second hand goes around and sweeps but the working hand do not. Bought from Macys and will try and return because I cannot stay on the phone to Ft Lauderdale for 2 hrs at a time. No matter what time I call, I am always 60 or 70 in line. That means hrs. on hold. I have replace 2 other Invicta watch bands over 5 time each. Please. They so full of themselves. They need to get someone to run customer complaints and service. I went to the office in Florida to ** and it was locked up like Fort Knox. If I get this watch fixed, that's it for me. I'm done withe the ** games!!!

Purchased online, after watching tv ad. Only wore it out a few times. Babied it as a Dress watch. I go to set the time & the Crown pops out, just past the warranty phase. I wish I wore it more, it would have broke after setting the time a dozen times. Total piece of junk. I have 2 watches over the 100 year old mark. 1 is 112 years, one is 103 years, I've had both for min. 15 years, have wound innumerous times, they keep exact time, & best of all, The Crown doesn't POP out after setting time. This is a First for any watch I have ever owned & at one time the count was 200+ after I bought a watchmaker’s lot. Buy anything but invicta, maybe they should sell paperweight watches. After looking up more..... I see Orient watches would have probably replaced it. But more likely the crown wouldn't have popped out. Imo, invicta is trash.

I sent my watch for repair in Feb 2014. They told me it had to be sent to Switzerland and it would take 90 days. After 4 months I became concerned. I somehow was able to reach talk to someone in the "repair department". They told me there was a delay in shipping but it should take 2 weeks and I could check the progress by tracking the case number on line..... no you can't it is impossible. The two week excuse lasted another month. I emailed their "customer service department". I received the same run around. When I tried to call the person using the 800 number on the emails, I received a "no longer in service recording". I sent them an email to correct the problem... it was not corrected. They do not want to talk to you. Finally in July they admitted the watch was lost. They assigned a customer service representative who offered a credit towards a replacement. Unfortunately my model was not available so I picked out another one. It was more money but I paid the difference. The watch arrived two weeks later.

I purchased an Invicta Women's 15500 Ocean Reef Chronograph White Oyster Watch on November 27, 2013. I purchased it through Amazon. I spent $150.00 on the watch and an additional $20 at the Jewelers to have it sized to fit my wrist. In March the white ring surrounding the watch started to come out and appears to sit in a groove and held with groove. I have attempted to create a log in and contact you about the problem but hit a dead end. I decided to take it to the jewelers to have it repaired and the watch was no longer working, so again taking it to a jeweler and he tells me it's not the battery but a mechanism not working in the watch. So now the watch is no longer working and has only been used for 4 months before it stopped working.

Very pretty watches, but HORRIBLE SERVICE. I have two INVICTA dive watches that have stopped working, both under 6 months of owning them. I had the battery replaced and the watch still does not work. I shipped one to INVICTA to have it repaired, followed up with them today and was advised that the mechanism had to be readjusted. I was cool with it until the representative advised I would have to pay $46.64 for that service and another $28.00 to ship it back. That brings my ordeal to a grand total of $74.64. That is what the watch cost me! I explained this to the representative whom only could say that if I had my receipt, they would put my request in for warranty. But otherwise I would have to pay.

I bought an Invicta pro diver automatic. 4 months later the watch was not telling the time correctly. I sent the watch for repair and over 3 months later they have not send the watch back to me . The customer service department at Invicta is terrible, they are not willing to help the customer or take responsibility for their products. Invicta as a company and their customer service department are very irresponsible and they do not stand behind their product. I will never recommend anybody to deal with such a irresponsible company or buy an Invicta watch.

I've been collecting watches for a few years now and own 9 Invicta watches. Seems people either really like them or hate them. Out of all my watches I've had no major problems with any of them. Only issues I've had is a broken strap on my Russian Diver, but I wear the watch all the time and had it about 4-5 years before the strap broke. Contacted Invicta and received an email back the next day. I gave them the info to order a new strap and got within 2 weeks, no problem.

I'm have three Invicta polyurethane band watches - two of the bands have snapped and torn with no undue stress from me. I barely worn them. The third watch has a loop that has torn away. These watches were quite expensive. I don't think this is fair that Invicta will sell a product that's defective and cheap. This has turned me off. They make so many watches. They stopped caring about quality.

I was an Invicta collector for 4 years. Over that time I had bought 56 Invicta watches. Two arrived defective at the time of purchase. 8 have failed over the past 3-4 years. I liked the style of the brand. The prices seemed good for what I was getting. The silicone bands break within 4 years from what I can only describe as dry rot similar to that of a car tire. I rotated wearing the watches with those of other brands so the Invicta were very lightly used, perhaps worn 6-8 times per year. All in all these are OK watches yet there are better out there for less money. I would rate the value at 7 out of 10. From a business standpoint and customer interaction, I would give the company a 4 out of 10 rating. The warranty on the watches which range from 1-5 years is rather worthless as the S/H for a repair is cost restrictive as compared to the net value of the watch.

Calling Florida Customer Serv...is a trip... It's not customer service, it's denial, rudeness, waiting on a phone line on hold then call gets cut off, dial tone. Call made at the right time during their business hours...etc. I believe they are told and trained to divert complaint calls. Rude, disrespectful attitudes... They want to make you mad so you hang up... Anyway, ShopHQ hosts keep saying to go on Invicta website and upgrade your warranty. Really, sorry doesn't work...and or mail filled out warranty slip with proper documentation asked for.

I purchased the above mentioned watch two years ago. It has not missed a minute and when I lost a screw after one year, a phone call, and they replaced it in less than one week. I am 60 and have gone through many watches. Invicta is the best that I have ever owned.

My Invicta Dive Watch rated to 200 meters failed in 17 feet of water. Last Invicta watch I'll ever buy. They lost my business but haven't heard the end of me yet. I'm demanding Invicta replace my watch or repair it FREE. Please contact me!

I purchased a total 5 Invicta watches over the last two years. Last year, I bought my first reserve watch and I love it. My strap broke a month ago. I spent an hour on the phone on 4 separate occasions and never got through. I sent countless emails without reply so I bought another brand watch then I bought a parts watch to use the strap. It fits but not well. Then after posting on Facebook, I hear from Invicta and all they want to do is sell me what I need not counting my time or my cell phone minutes or the fact that I had to buy a work watch from another company. So if you want a nice watch that has quality workmanship with poor customer service and no one has parts for, buy Invicta - I will never again.

I have purchased 4 Invicta watches to have the hands fall off of each one. They just seem to come loose and move around on the inside. Watches are still under warranty and Invicta doesn't want to repair them. I have purchased my last invicta and will not ever recommend them to anyone.. These are not the cheap watches. They are the reserves.

I have a few Invicta branded watches that I have noticed have defective watch bands. The Silicone watch straps are not as durable as they state them to be. The first instance when I almost lost my Invicta Bolt Reserve was after only wearing it the sixth time. The clasp lug completely separated from the strap while exiting my car. Lucky for me I had quick reflexes to catch it before it could be lost or damaged. My other issue is with the Sea Spider which I have worn between 10-20 times only has a lug that separated from Silicone band under light usage. For the record these watches are worn very infrequently and don't undergo the heavy wear and tear, that it's what makes me find the watch bands they supply to be less than acceptable given the price point.

I bought this watch on a cruise, I loved it until I noticed the second hand was not working. That was 20 days from when I bought it. I emailed a customer service, she replayed to send it in for repair, $28.00 later and waiting 30 days I received it back. Not Working At All!!!! I emailed customer service that had contacted me before to find out she was out of town, no big deal. I got on the phone, waited being third in line waited 34 min, to be told I had to send it back. I asked will be gone another 30 days and yes more likely they ship everything overseas.

This company will not respond to address a problem with my watch that broke within two weeks. After six emails, I have yet to hear a word. All I wanted was to be mailed two pins for the watch band. Do not purchase from this company. They do not stand behind their products.

The people who answer the phone at Invicta Customer Service are poorly trained in customer service as well as argumentative and just plain rude. I purchased a watch from Invicta and I noticed 4 initials engraved on the watch case back. I called to ask whose initials these are and what do they mean. The idiot on the other end of the phone said, "That's the way the watch is made." (Huh?!!) Then he said he had no idea whose initials they are or what the significance is.

I received a sea spider from world of watches for anniversary present after very little wear on weekends. Only I noticed the watch would keep time if I didn't wear it as soon as I put it on it would stop after an hour or so. This was after the warranty ran out also. So I purchased a corduba carbon fiber from a jewelry store and here again I have the same problem with this watch. After very little wear it stops after an hour or so after I wear it. If I leave it in drawer its fine. I don't think I will by any more Invictas can't believe both have same problem from two different places. By the way the warranty was out on this corduba and the store closed, imagine that I tried calling Invicta could not get anyone to answer phone.

Received watch as a birthday gift from my son and daughter. $ months later the watch had moisture in the crystal. Had watch sent out to China, yes China, for repair. Watch says Swiss made. That's a blatant lie! Took 4 to 5 months to get the watch back. And now there is moisture in the watch again and you can't read the time. Secondly watch was sold saying it had illumination. None at all. This is a piece of crap and my recommendation to all is.... Do Not Buy an Invicta Watch from Amazon or anyone else!!!!!!! Truly the worst service experience ever. Just the old fashion run around. Buy a Seiko instead or even a Timex. They would give true service.

All my interactions with customer service on been through email. To begin with, twice I have emailed them questions, and received a response (with fair response time) that did not have anything to do with my question. I am not sure if the people who answer them do not speak English well. One inquiry was about a replacement band I ordered. I questioned if there was a location on the website I could view my orders, because it was over a week since the order and I was never informed if it shipped or anything. Their response: "Thank you for contacting our service center. Unfortunately no ma'am, you do have to give us a call at 1-800-327-7682 or 954-921-2444 to know the status on parts". How does that make any sense. Also to fix items under warranty it's $28, you ship to Florida and they send it over seas, which can take up to 90 days! - I have a couple weeks until I get my watch back. I recently ordered another watch, but I am DONE with this company. They act so fancy and high class, because this is ridiculous.

WORST SERVICE COMPANY EVER!!! In addition to what is below, today I called the main number and was connected with another disgruntled customer instead of Tony. Also their service rep, after not sharing his name sent me to voice mail jail and another one for hanging up on me should not be acceptable either. By the way, if you listen to the recording I have been nothing but nice and patient over the phone. I just want resolution. I've gone around and around with this for far too long with little to no response. Send me the watch. Get it approved somehow. Your website has not been functioning for quite some time now and your phone service is even worse. I assume no one can make an outbound call. I've gone to social media to even get a response and then you respond back that you guys made yet another mistake by sending me the incorrect model #'s to chose from?!?

First, for people who have misguided notions regarding the quality of INVICTA Watches, especially their stainless steel quality; they don't know what they're talking about. Our firm was established formally in the late 1700s as jewelers, dealers in antiquities and rare books etc. I was the 1st Authorized Breitling mail-order dealer in the U.S. I have, for decades, sold Rolexes, Breitlings, Juvenias, etc. I am also GIA-trained. I own a manufacturing company, am an author of two books (one of which is in four museum library permanent collections).

I purchased an Invicta Grand Diver (model 14442) through ShopNBC (now ShopHQ) back in November 2013. I travel internationally but don't like to wear an expensive watch when overseas. So I was looking for a cheap watch with a second time zone feature to always be "in sync" with my home time zone. This model had what I was looking for and wasn't all that expensive (#129). At that price, I figured it would be ok for travel and if it was lost, broken, or stolen it wouldn't be that big of a deal.

I bought a couple if Invicta watches from ShopHQ formerly Shop NBC because they look appealing to the eye and are over promoted on TV. Both watches I received had issues though. One watch would not hold time properly and the so called high quality rubber strap started cracking after 2 weeks. The other one would not stay clamped together on my wrist and hand literally fell off after one month. I called to have watches replaced or repaired and was amazed what they were asking for sending them in for repair even though these were the 5 year reserve model watches. Avoid Invicta at all cost!

The clasp over the dial adjustment broke as soon as I received it and wouldn't stay closed. The pins kept falling out of the metal band causing the watch to literally fall off my wrist on numerous occasions. The battery finally stopped working so I figured it was time to send it in for repair. They charged me $67+ for repairs and shipping! I still paid it. This was back in September 2013. They said it would be returned within 90 days. I called in January and They said to give it 2 weeks. I called back. They said it would be another 2 weeks. I called back. They said give it 2 more weeks. Now its almost March and they tell me the "status" is the same... over and over. The problem is this was a gift from my Grandfather. They also no longer make this watch and only just offered to find a replacement today - Almost 6 months later! They don't know when it will be back and said they emailed China over a week ago but have no response yet. There is also not a main contact point person for them to reach out to in China either. Poor quality watches, bad customer service, overrated company. I collect timepieces but I'll never own another Invicta watch.

Bought a new Invicta 12112 Ltd. Edition Pro Diver through Amazon. The watch arrived in their yellow box but some of the paperwork was missing (the Warranty Card) and the instruction book was torn. It was not wrapped in plastic but the watch was in excellent shape. No scratches, no dings - it was perfect. I am actually really pleased with how the watch looks and keeps time. It's great! Then I noticed the watch was not working - the battery was dead. I called Amazon and negotiated for reimbursement if I would go to a local jeweler and have the watch battery replaced. They were happy to accommodate that request. I called Invicta as well to let them know that the watch arrived with a dead battery to see how they would respond. They said I would have to pay to ship it back to them, plus include a check for $28 so they could mail it back to me once the battery was replaced. When I asked him about going to a local jeweler for a simple battery replacement they said that would void the warranty. Really?

Horrible company. Shipping item back $28.00. Preposterous! Invicta watches - imported & made in China.

I bought an Invicta watch from World of Watches. Unfortunately after 2 months of ownership, the watch stopped running. Invicta 1-year warranty covers all repairs and battery replacement up to 1 year after date of purchase. I called Invicta and the customer service representative said I had to include a $28 check or money order to pay for return shipping cost. I told her why she couldn't mail it USPS for about $6. She responded, "We ship our watches overseas to get repaired." Totally unfair!

Invicta Men's 6977 Pro Diver Collection Chronograph Black Dial Black Polyurethane Watch purchased on June 24th, 2013. Went to put it on yesterday and the face is clouded! NOT EVEN 6 MONTHS OLD??? It is keeping time, it is in perfect condition and it is fogged in! My proposed solution is that Invicta replace this watch post haste free of charge and that Invicta incur the cost of return shipping for defective watch. The alternative is that I will share my story with the world using social media and explore local and state consumer product remedies available under law. I will be dammed if I spend 21% of the purchase price for return shipping fee on a product that did not last 6 months. E-mail is being sent 24 hours after I placed a call to your customer service department and waited 21 minutes 49 seconds to be treated like dirt. I look forward to your speedy response.

Invicta's customer service is a scam. The crown fell off my watch after only a few months, supposedly under a five year warranty. Yet when I contacted them for the repair, they wanted $28.00 in shipping charges alone plus an additional thirty to fix the crown. Stay away from Invicta watches. They were originally a Swiss company but have since been taken over by a company in Florida which does not honor the warranty. The BBB has it rated an "F"!

I wrote the other review about the replacement watch that was sent to me. About it being used, I forgot to mention that it was a reserve watch, but sent to me in a yellow box. The paperwork did not match the watch and there wasn't a receipt for the check I had sent in. Also, there wasn't invoice that is needed if the watch is under the warranty. I say this with all sincerity, I hope that the Invicta representatives read this and treat their customers with more respect and commitment to resolving problems the right way, rather than being vindictive.

It has been about a year now since I first sent my broken watch in to the Invicta Service Center. After paying all the shipping charges and insurance three times because the watch came back to me twice still broken, they finally had my watch replaced. They extorted more money from me. I wouldn't get the watch unless I paid. I got my replacement watch in the mail the other day and when I opened it I noticed that it wasn't wrapped in plastic as all watches are when they are shipped. I also saw buckle marks at three different areas of the strap. There were also scratches on the sides of the case. It is obvious that this watch had already been used.

I have an "I by Invicta" watch. Called the company JUST TO ASK WHAT TYPE OF BATTERY THE WATCH TAKES. The response was "I am not allowed to give you that information." What a sad company!

I have two Invicta's, a Russian Diver and a Specialty Collection model 11243. I ride a Harley Sportster and these watches take a beating from the vibration. I have had them for two years now with no problems. I also have a friend with a Russian Diver and his watch looks like someone beat it with a chain and it keeps going. I guess some people abuse things and that's why they have issues or there are not telling the whole story on how their watch broke. As for me I will keep buying Invicta's. I like their looks and the prices are right. I don't see the difference between a hundred dollar Invicta and five hundred Citizen.

I only gave one star because I have to. I was stupid enough to purchase many Invictas when I got into watch collecting. So did my friends. This brand brags about their warranty but there really isn't one. If you have to send your watch off, you have to send money and wait about 6 months to get it back. Sometimes it isn't even fixed so you have to pay again and send it back. The watches are not of good enough quality to even pay the warranty fee. Lots of Invictas get tossed because they are not worth sending off. They are not Swiss Made watches, many times, when backs are pulled off, the movement is stamped Made in China (Eyal Lalo, the CEO of Invicta, issued a statement on the watch forum Watchgeeks.net and basically said that it was okay for him to say Swiss Made on the dial because there was a loophole in the law that he utilized).

I bought the Invicta Men's 1088 Russian Diver Mechanical Skeleton Dial Black Polyurethane Watch as a gift and the hands broke off in the watch within 60 days of purchase and 30 days of my friend receiving it. He wore it only seven times before the watch broke. When I called Invicta customer service and explained the situation, they told me there was nothing they could do because I was outside of the 45-day return/replacement period as stated on page 56 of the policy handbook. I informed them I had never received a policy handbook, which she informed me was my responsibility to download from their website (even though I purchased it from Amazon). I was then informed I had to pay for shipping to send the watch back to them with a note describing the problem and requesting a replacement.

Invicta customer service is a complete joke. I've been without my Invicta Pro Diver watch now for 5 months because it leaked the first time it saw water. They charged me $30 shipping, plus I had to pay to ship it to them. Mind you, this is a defect on a watch I only paid $60 for. I shouldn't have to pay anything to resolve their problem. So I've invested an additional 70% of the watch's value to wait 5 months for Invicta to fix a leak. I called them several times to check on the status and they can't tell me anything other than "it's in process", "we send our watches back and forth on ships", "we don't deal directly with customers", "we're only a processing center", "we're not Invicta", and "please send your complaints to the CEO". I will never deal with Invicta again.

I had bought an Invicta Subaqua Specialty Watch the year before last in December. Ten months later, in October, the crown fell off. I sent the watch in to the Invicta Service Center. After three months, the watch was sent back to me . I unscrewed the crown to set the time and the crown fell off again. It looked like someone had tried to glue the crown to the watch. I sent it back again and explained what had happened. I was told that the watch had to be sent out to be repaired. This time, I waited four months to get it back. I did not even finish taking the plastic wrap off the watch, when the crown fell off again. I sent it back this time with a letter stating that I want a refund because it seems as though the watch cannot be repaired. I am also willing to make a trade. I have already spent over a hundred dollars for shipping and insurance needed to send the watch to their company. It has been a couple of weeks, and I still have not received any response from them yet. I hope they will honor my request since their representatives are always mentioning how reputable the Invicta Watch is on Shop NBC, and that they always stand behind their warranties.

The first Invicta I ever bought, Pro Diver 0432, amazing, durable, and a simple great look, still works to this day. However, when I went to buy the Pro Diver 10305, almost 200 dollars more than my original Invicta (just over a hundred dollars), the first one broke after about 4 months, the tension piece inside that runs the gears snapped.

I was given an Invicta watch for Christmas as a gift. The crown fell off of the watch within 3 months after intermittent use. I contacted Invicta to find out the repair process, assuming that it would be covered. They indicated to me that the warranty/repair process is: Provide receipt and proof of purchase, I have to pay to ship the watch there and their only location is in Florida, they will review the watch and let me know if it is covered by warranty (unclear warranty) and I must pay $25 flat to have the watch shipped back to me (regardless of outcome).

September 2011, my broken watch was sent in to Invicta along with a check ($75), a warranty receipt, and a photo copy of all to Invicta. 20 days later, a CSR emails me and says it will be an additional $85 to repair my watch. I was stunned as the watch only cost $250 brand new. I gave the OK for my credit card. 4 months goes by, no word. Mid February 2012, I emailed Invicta and I get a return email--watch unrepeatable. Ok, I want my money back. Invicta manager says "no refunds," but we will sell you a full retail price of your watch instead and they even tried to pawn off 2 watches, one for $79 and the other for $85. No chronograph, no gold watch--just 2 cheap watches.

So far I have a loss of $780.00. The watch was allegedly shipped. I have called, e-mailed and made a personal call to the customer service superintendent. I am frustrated, they are non-responsive to refund the watch and the fee for fixing and mailing.

The watch was not working when the box was opened. I had to return the watch and pay postage. This was a gift for my brother's birthday, and I was upset when I could not give it to him because it did not work. I had to give my brother another gift that day and promise him that I would give him a watch soon.

I am having a real problem getting any satisfaction regarding an Invicta Watch I received as a Christmas Gift. The watch is clearly defective. ShopNBC refers me to Invicta because the Purchaser bought the Item on October 30th in anticipation of Christmas.