Bath & Body Works Reviews

I am sure they used some chemicals that have caused it. It must have definitely given out some fumes that penetrated deep inside my bedding and clothes and my hair. I will be going to the doctor tomorrow to get a checkup. I checked on BBW website, they don't have any phone numbers given and all I could do is fill out a form, which I am sure they will not be bothered about checking.

On 8-13-08 I brought the item back to the store and wanted to just exchange it for something else that might work better because this item did not work for my acne type or just get store credit as in the mean time I had lost my receipt knowing I would not be able to just get a refund. It did not matter to me about a refund because I am, or was, a huge consumer of BBW. I was promised a 100% guarantee. This statement is clearly on their receipts of purchase as well.

The clerk stated to me that she needed to ask someone something. She came back and only would give me a store credit of 10% back. She stated to me that it was over half used and that it should not take a month to figure out if it works and that I should have tried returning the item after 2 weeks. I stated to the clerk that I do not get to the Mall of America that often. She also stated to me that every retail store out there has their policies in place for a reason. She stated to me that I would not be able to buy a pair of jeans from a store, wear them for a week and then try to return them.

I was furious with this. Especially when the clerk encouraged me to take the product home and acted like it was not difficult at all and gave me that cushion to say here, try it. If it does not work we will refund or exchange for something else.

I had also purchased a gift for a friend at the time I purchased the acne medicaton. After the clerk sold the product to me, her receipt printer malfunctioned. I asked for a gift receipt and I was told not to worry about a gift receipt because they will exchange the product of equal value if my friend does not like her gift. They say this with all of their purchases. My friend stated to me that she had a difficult time exchanging without the receipt.

I will never buy or test anything from BBW that requires time to get results. I am contimplatng buying anything at all from them anymore. I am sick and tired of this type of service. Obviously this is just not the clerks policy since she had to ask her manager what she should do.

The use of gas driving 25 miles to purchase this at a larger BBW store and then another 25 miles back to exchange. Not all BBW stores offer this item. Them embarrasment I felt as the clerk scolded me in front of her staff and other customers.

I've worked in retail and know what its like to have a manager that speaks nasty to you and make you dislike your job. I don't want to see any of the girls leave that store on account of that manager. she really needs a class on commnication in the business, because noone deserves that especially not the girls at the nanuet store.

She then said someone from insurance would contact me. They did! But only to inform that on the box it says that the product may leak. WOW! She said they could not issue damages to me as it says on the box that is should not be placed on finished surfaces! I for one never read either of these things and will be investigating this further! My question is how can they continue to sell a product that is used in peoples homes, kitchens, bedrooms, living rooms, etc. so at any given time if their product leaks they are not responsible because they warned you it could leak! WHERE EXACTLY IS IT SAFE TO PUT THIS HOME ITEM? It would seem to me that they should pull it off the shelf until they can ensure that it does not leak. For instance, if you plug it in and it happens to leak into the electric socket directly below it, this could cause a fire. They are not responsible because they told you it may leak.They should have a visible warning label printed BOLDLY for all to see. If this were the case, would people still purchase the product? I think not. At least I would'nt have! What a crummy way to do business!

My dresser that was less than a year old is worth over $500 and is now damaged. Unfortunately for me it is part of a set.

I was humiliated and hurt for getting kicked out. I have never been throne out and what she did was disrespectful. Having a manager who knows the rules and regulations of the store throw you out is uncalled for and damaging to someones emotions. She emotionaly made me feel unwelcomed and unapreciated. I as a customer did not desirve that no one does. I am emotionaly rected and humiliated and i cannot let it go. A customer or a client or associate should not go through the physichal and emotional pain I am going through right now.

Today, 9/24, is the last day of the offer, and I went back to the store, only to find they still haven't received the advertized products. Those is no damage done, but I have been a long time Patricia Wexler product user, and have spent several hundreds of dollars on her products. Please don't mail out special offers, if they are not going to actually be available

I put cold water on each surface in my car that had the Bath & Body Works car air freshner that leaked on it. First, the black material came up, next the faux wood, then the surface near my vent and the gear shifter surface was literally bubbling up and eating away at my cars interior. This is going to cost me hundred or not thousand of dollars it get repaired if it's even possible to repair. My car is a4 month old, 2006 Saab 9.3 convertible, a $44,000 car. And this substance turned my finger nails black.

I will shop elsewhere and because if Bath and Body allows people like her to work for them then my money will be spent where they want my business.

I asked to speak with a supervisor due to his attitude. The supervisor was helpful and polite. I explained the situation and she said she would put Mike back on for my address (they would send a new warmer) and for the stores information. I told Mike I had purchased a blue warmer due to the scent. He said he had a red one open and they were just different colors, all smelled the same. He took my address and that was it.

I received the red one this week. Ugghhh. The scent is not the same Mike! He was also pompous enough to state in his letter the directions and to note that he had highlighted them for me on the cardboard. Mike, I can read directions when they are provided. This accident occurred due to the store selling me a warmer in a plastic box without the cardboard bottom/directions (probably a return)!