TransUnion Reviews

I have been fighting with Transunion to correctly update my credit file since my bankruptcy in April of 2005. I have filed all of the proper papers, and even faxed over my bankruptcy papers and letters from companies including my student loans showing I am not delinquent. They even messed that up, instead of correcting my student loan, they added that to my bankruptcy. Which you can't even include student loans. I called them, and said they couldn't find my papers and would have to research. This was 2 months ago nothing has changed.

TransUnion is almost always used, and their information is out-of-date. I cannot get past their security system, to change or dispute the information, because their security system uses that out-of-date information to prove that I am me. I cannot find any e-mail address, to which I can send a complaint, and they provide no address to write them by. Only a toll free number.

I paid off my bills in April of 04. The 3 major credit co's did not remove 3 accounts that I paid, including 1 court judgement. Since that time I have repeatedly tried, without success, to borrow money for various business and personal reasons. I did find out that they failed to remove the cases in Jan of this year.

In 2003 I noticed that nother lady's name was on my personal credit report under my social security number. I contacted TransUnion (The only one of the three listing this other name) and was believed it be to corrected. I run a credit check again this weekend only to find out that nothing was ever done and the other lady has declared bankruptcy. After talking to the bankruptcy court I was able to determine that our last four digits are the same in our SS number, but that is all. TransUnion continues to put her information on my account. Since this is not intentional fraud, a fraud alert does not help me. Who holds TransUnion accountable for the damage they do to individuals for their inaccuracies?

I am at my wit's end with Trans Union! I was lucky enough to get a good bonus at work in September and used the money to pay off debts. Before making a big purchase, I decided to get copies of my credit reports. Experian and Equifax are reporting my accounts correctly, but Trans Union is still reporting the old, high balances that I had before I paid them off in October (it is now the middle of January).

Transunion has my wrong name in their records. There is no way to change this. I have called them numerous times in the past to no avail. They insist on calling me Nancyellen Ellen xx. I am Nancyellen Francis xx. I feel they sell this information because I get flyers and various junk mail in the mail with the name Nancyellen Ellen on it, or Nancyellen E. Ellen or solicitors calling and asking for Nancy Allen.

I aplied for a mortgage loan and was denied. Part of the decision was based on two items on my credit report in the amount of $4200.00 and $110.00. Both of these items have been satisfied.(several YEARS ago!) yet they have not be removed from my report.

I wanted a cell phone and went to TMobile. They used TransUnion to verify who I was and claimed my social security did not match up to who I was. I had to give them original utility bills, photocopy both sides of my SS#, driver's license, etc. Trans Union still said I was not me. I phoned social security, who agreed I was me, spent the morning at ss where I received documentation from them also agreeing I was who I was, had this faxed to them via TMobile - and they still say I am not me. I was offered a free report if there is a dispute, yet after going through their automation, was again, denied.

I recently got a new mortgage and TransUnion had information from 14 years ago that was incorrect on my report. Later I ordered a full credit report form and credit protection service and found that much of TransUnion's info was old and different from the other two agencies.

I was online trying to purchase a credit score. I used my credit card and was told that the charge did not initially go through (declined). When I called my bank they informed me that the charge did indeed go through and that I should contact Transunion. Upon contacting them, the transaction was completed and I was assured that my card would not be charged twice.

I tried to order the free trial of the transuion credit report, and when i selected it, I was funneled into a different, $30 plan. IT was deceptivley confusing. When I called to complain and spoke with a customer service rep and a manager, they were willing to refund $10 of the $30, but not all of it.

I went to annualcreditreport.com to get my free annual report. WhenI selected Transunion, I could not remember my sign in name and password from last year. I was directed to a page that asked for my last name, last 4 digits of my SS#, email address and zip code. I gave them all the CORRECT info & the next screen stated that the info did not match their records. I had problems last year with them too.

A few months ago I was turned down for a mortgage and received a letter stating the primary reason as serious delinquency and length of time of delinquency. I was shocked and called the bank immediately. The bank informed me TransUnion showed delinquencies reported to a collection agency from MCI (I've never had MCI) and a public library over 1000 miles away that I have never even set foot in. In order to access my credit report via their website TransUnion made me pay $10. Even though it seemed ridiculous for them to make money off their errors I paid because it said I'd have access for 30 days.

I also have had a problem with transunion not correcting issues on my credit report as paid even though the credit company reported to them twice that it was paid with them. I have obtained a number in which you can speak with an actual live person I feel the need to share this number since I have read that so many people cannot get in touch with a person, only a recording. The number is 1-800-916-8800. Once prompted to press or say a number, please say or press the number 2 and it will transfer you to a customer service rep.

Of all the three credit reporting agencies, this is the worst!! Inaccurate, outdated information. Unable to access e-mail,address,or phone. Was able to update home address from 7 years ago..but since the rest of the report was not negative.. wasn't worth fooling with such an organization

I have repeatedly asked them to remove me you know the opt out number they give to the lists of our names they sell? I have visited the website to try and get a copy of my credit report, and I am told I have an account. I don't think so. I keep asking them to check on it and I hear nothing. I can't get a copy of my report from them and a person I filed a sexual harassment complaint against has been applying for auto loans, credit cards, home loans.

I have been trying to get an innaccuracy corrected for about 9 months and it cost me money to keep checking my credit report. I have a homecomings financial account saying derogatory. It also says included in bankruptcy. I have paid this loan off and made every payment. I have disputed this several times and get the same answer back. VERIFIED,NO CHANGE.

I sent a check for 5.95 to get my credit score. They have cashed this. I also sent my required information to obtain a free credit report. I have gotten nothing in return. I sent this information first class mail the first week of March. I can provide the cancelled check.

A credit report was denied on line from Transunion (was able to receive Experian and Equifax). I was unable to speak to a human being at Transunion. All I could get was "recorded" information. There isn't any problem with the other two agencies.

For the past five years I have been disputing items that are on my credit report that have not been taken care of. I have three people on my credit report. Transunion reports a very low credit score and I have not been able to get this corrected.