TransUnion

I called them and waited on the phone for 3 hours and 15 minutes. Nobody answered. They did not verify my identity because they did not answer and I could not rent the house. Stay away. Or try them and learn the hard way. In the next year, you will see they will be bankrupt. I hope so. Worst service I have ever seen

In checking my credit ratings today, I see something funny and that is my TransUnion score dropped by 3 points from 807 to 804. When I looked at the details I see the reason it dropped is because I have a balance of a whole $20 on my Lowe's credit card due to a recent purchase. Can anyone believe a credit score would drop 3 points over a $20 balance? In the same time frame the other agencies reported an increase in my credit score because I paid off most of my credit cards.

So the website "can't verify me." Says to call the number. That number puts me in a text chat with a non-English speaking person (the text chat is broken English). Then "he" proceeds to make me wait several minutes, send me forms to fill out, then tells me he can't help me and to call the number (that I already called). I called the number, couldn't understand the person. That person plays dumb and has no idea why it says "can't verify" on the website. Then proceeds to update my current address. I then get a mailing address where I can send hard copy, with cover-letter my issue. So this "credit" company has inaccurate negative items on my credit report, but can't even manage its own website. It has no clear path for resolution is hot garbage. I am forced to care about this company because I want to buy a damn house and this turd of a company can cost me tens of thousands of dollars. This company needs to be dissolved.

The site hides the price of its service. While attempting to look for a credit score (which Equifax provides for free) it asks for a card to "verify your credit." It then proceeds to charge the card with no confirmation that you will be charged. I strongly advise AGAINST using this company as they provide no real service.

Transunion is an ultimate fail. Off shore. Will not help. Nightmare to deal with. WARNING! IF YOU CHECK YOUR CREDIT RATING IN THE EVENING, GONE NEXT MORNING. CUSTOMER SERVICE NO HELP AT ALL. JUST EXCUSES.

Not trustworthy and will not communicate with you. I called and cancelled service to then get charged an hour later for next month. They never told me anything like this when I cancelled service. I have to fix my car. Now I can't. Thanks TransUnion for being the worst.

I like many other on this site cannot log into the Transunion site. Even though I pay every month it is impossible to get help whether it be them constantly having website problems or representatives that has nonexistent communication skills! Beside log in trouble they continue to lower my credit score as they have done lately for paying off credit cards the statement from them is, "good job you've paid off this account" and then they go and reduce my score by 42 points!! ** Hire some Americans!!!! Because you obviously can't intrepid data correctly!!!!

I was using ShareAble for hiring from TransUnion. The experience was a disaster, to prove your identity you need to call them and wait on the line for more than 30 min. I called several times. It's a very useless service. Waste of time and money.

This is broken on so many levels I cannot tell you, this is why their NPS score is -6, yes that's a minus. When you call to dispute, they dispute you. I was looking at my freshly generated credit report by TU and they told me I was wrong, was staring at it on the phone with CS. When I got a Supervisor after I validated 12 different questions...understand security, but they would not validate me until I pressed them. More validating with Supervisor.

Been trying for several days to access my account. I know my user name and password. After finally connecting with a human, I still not having success. They can't seem to send me the email as promised to access my account. I pay monthly for the worst service I have ever experienced. Will ConsumerAffairs investigate or just print complaints?