Follow us:
Need a credit report site?
  1. Home
  2. Finance
  3. Credit Report Sites
ConsumerAffairs Unaccredited Brand

TransUnion

TransUnion
Overall Satisfaction Rating 2.58/5
  • 5 stars
    95
  • 4 stars
    142
  • 3 stars
    181
  • 2 stars
    59
  • 1 stars
    160
Based on 637 ratings submitted in the last year
SHOW RATING DISTRIBUTION

Need a credit report site?

We'll match you with the right company that knows what you need.

This company is not yet accredited. To learn more, see reviews below or submit your own.

Get trending consumer news and recalls

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Need a credit report site?

    We'll match you with the right company that knows what you need.

    Are you this business?

    TransUnion Reviews

    Sort: Recent
    Filter by: Any

    A link has directed you to this review. Its location on this page may change next time you visit.

    Page 1 Reviews 1 - 10
    Rated with 1 star
    profile pic of the author
    Verified Reviewer
    Original review: Feb. 11, 2020

    TransUnion are nothing but liars. The just play games. Very unprofessional. They tell me I have never had a credit history with them when my score was 606 and went down to 0. They need to be shut down because they ruin people credit. They should be investigated for the crimes they commit.

    Be the first one to find this review helpful
    Rated with 1 star
    profile pic of the author
    Verified Reviewer
    Original review: Feb. 11, 2020

    This credit reporting agency is inaccurate, tight with any increase in points and doesn't stay up to date with factual information. My score is always lower with them than the other agencies and the information is the same. I have grown to despise them and wanted to let others know of my experience. Don't let them upset you. Just tell everyone what a terrible agency they are and watch their scores go down!!

    2 people found this review helpful

    Not sure how to choose?

    Get expert buying tips about Credit Report Sites delivered to your inbox.

      Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      We value your privacy. Unsubscribe easily.
      Are you this business?
      Rated with 2 stars
      Verified Reviewer
      Original review: Feb. 6, 2020

      Transunion allowed someone else to use my SSN to set up a member account using my SSN. That person then in turn, opened a CC using my SSN. Now I can’t open up a me, bed account using MY OWN INFO. How are they supposed to help protect my identity and credit if they don’t do their own fact checking.

      2 people found this review helpful
      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: Feb. 4, 2020

      I have been in contact with TransUnion for months and every time I speak with them they are always stating they are going to fix it. But after a short period of time everything is still the same. I don’t understand how the government keep allowing a company like this to keep doing the same thing over and over and nothing happens. I get when something happens to them then they will get it. Another complaint that will go nowhere.

      2 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Feb. 4, 2020

      TransUnion is at least 2 months behind the other 2 bureaus on reporting credit card balances. Pathetic company. They really should get up to par with the other reporting agencies. The information is obviously there they just take their sweet time about reporting it.

      2 people found this review helpful
      How do I know I can trust these reviews about TransUnion?
      • 2,204,041 reviews on ConsumerAffairs are verified.
      • We require contact information to ensure our reviewers are real.
      • We use intelligent software that helps us maintain the integrity of reviews.
      • Our moderators read all reviews to verify quality and helpfulness.

      For more information about reviews on ConsumerAffairs.com please visit our FAQ.

      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: Feb. 3, 2020

      I agree with all the other terrible reviews. How they are in business in the US is unbelievable. I've called several times needing a U.S. Rep...they say they are here yet they are NOT in the US. No one can understand their "English". First lie. Next, they included a fraudulent baseless collection agency on my perfect report with no accountability. The other agencies tossed it without even a question-knowing it was a scam. My score is over 800..I have no issues and don't need any more credit. My attorney advised not to give them any information...TransUnion is not to be trusted. So this is a warning, use the other agencies. Stay away from Transunion. Hope this helps.

      2 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Feb. 2, 2020

      I called them to find out why my score drop from 601 in December to 0 in January. All you can talk to is people from a different country even though they say they are open from 8 to 5 Saturday and Sunday. I talked to one gentleman that was very helpful and he told me the only time a credit score drops like that is if one of your creditors reports you dead. Now I have tried to talk to their consumer relations department but like I said the Filipinos will not transfer you to anyone in this country to get any information on the cause of the problem.

      4 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Feb. 1, 2020

      By law, TransUnion has to provide a free credit report each year upon request. Their telephone line, set up to do so, rejected me without allowing me to input the first piece of information. I tried three times, with the same lack of success. I then phoned their "customer service" line but was only put on hold.

      2 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Jan. 30, 2020

      Transunion decreased my score by 95 points literally overnight. I do not have any credit inquiries or new collections. In fact, I had several accounts deleted from my credit reports and my credit increased steadily over the past year. Out of nowhere, only TransUnion has dropped my score by 95 points with no explanation. They insist I pay them in order to find out why. A guy from the company even lied to me saying someone had tried to take out a mortgage in my name. He said he deleted the account. I called back and the supervisor had no record of any mortgage being on my account. Some kind of scam is going on here. I have worked so hard to improve my credit over the past 2 years. There is something odd going on here. Please look into this company. I’m begging for justice here. Please.

      4 people found this review helpful
      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: Jan. 21, 2020

      Amazed to find out that the Company that deals in the credit reporting of US customers have their Customer Service located outside US and have no representative to talk to in US. How you feel safe sharing your SSN to someone located outside US and can't even speak English. We keep hearing identity threat from thieves located in Central America and Asia, how could you trust a credit reporting agency operating from outside US. This calls for a lawsuit and privacy breach of personal details. Please join hands to sue this company and other credit reporting.

      11 people found this review helpful

      Not sure about TransUnion?

      Take our two minute quiz to find the right Credit Report Sites for you.

      Loading more reviews...

      TransUnion expert review by Barbara Friedberg

      TransUnion is a global risk information solutions company. The company is committed to providing the most complete and multidimensional credit information. TransUnion works with businesses and consumers in 33 countries. They have been in business for over 40 years and partner with TrueCredit.com to help millions of customers improve their credit.

      • Free trial: Customers receive a free credit score and $1 credit report along with a free seven-day trial.

      • Credit protection: TransUnion Credit Lock freezes access to the consumer’s credit report, preventing others from access until the consumer unlocks it. This keeps criminals from gaining access to the consumer’s credit report.

      • Instant alerts: When lenders request access to the consumer’s credit, the customer receives an instant email alert about changes that could negatively affect his or her credit.

      • Education: TransUnion provides assistance disputing incorrect credit report items. Additional articles about important credit-related topics are found on the website.

      • Credit report assistance: TransUnion offers products and services to help the consumer in the following categories: access to free annual credit report, credit report disputes, credit freezes, credit disclosures, fraud alerts and fraud victim resources.

      • Credit and debt analysis: Credit and debt analysis tools help guide members toward smarter credit decisions.

      • Trusted: TransUnion is highly regarded and one of the three main credit bureaus.

      • Monitoring: TransUnion monitors customers' accounts on all three credit bureaus to alert consumers to suspicious credit activity.

      • Partnerships: TransUnion partners with banks, healthcare providers, property managers and others to best serve their customers.

      • Business services: TransUnion offers extensive products and services to serve the business community.

      • Best for: Victims of identity theft, consumers who have a major upcoming financial decision and consumers who need credit monitoring.

      by Barbara Friedberg Personal Finance Contributing Editor

      Barbara Friedberg, MBA, MS is a former investment portfolio manager with decades of financial experience. Friedberg taught Finance and Investments at several universities. Her work has been featured in U.S. News & World Report, Investopedia, Yahoo!Finance and many more publications.

      TransUnion Company Information

      Company Name:
      TransUnion
      Year Founded:
      1968
      Address:
      TransUnion LLC P.O. Box 2000
      City:
      Chester
      State/Province:
      PA
      Postal Code:
      19022-2000
      Country:
      United States
      Phone:
      (800) 916-8800
      Website:
      www.transunion.com

      Make the best choice, every time

      Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations.

      Our community members are happier with their purchases than consumers who didn’t research before buying. To see why, sign up below!

      Thank you

      Keep an eye on your inbox, the latest consumer news is on its way!