Credit Sesame

4. Credit Bureau mortgage processing. I don't want mortgage through them (delete and deactivate my account if possible).

Not refreshed. Be careful out there especially these you never know with anyone especially when comes to privacies related (we all need to respect each other privacies and knows from right from wrong and so on) if knows what I'm saying. Very scared and nervous and worried about this especially with people these days.

A few hours later I get a message from PayPal that says a $19.95 transaction was not authorized due to insufficient funds in the account. This was a second charge. The first had already been approved because there was enough money in my PayPal account to cover it. I contacted Credit Sesame about all these unauthorized charges and was given the run around. I got on their FaceBook page and let all their followers know what happened. An hour later I get a call from Credit Sesame. The person who called me was named Tony. Tony starts out lying to me. He immediately tells me it's impossible for Credit Sesame to have charged me $19.95 because they don't have a $19.95 plan. The most expensive one is $15.95. I take a screen shot of my account page that shows 3 plans. 1 for $9.95 1 for $15.95 and 1 for $19.95.

I inform Tony that Credit Sesame does have a $19.95 plan and asked him for an e-mail address to send the screen shot to him verifying this. He finally admits that Credit Sesame does have a $19.95 plan. Then he tells me it's impossible for Credit Sesame to have made a $25 withdrawal from my bank account because my bank account wasn't linked to anything. I took a screen shot of my bank account that showed the $25 withdrawal from Credit Sesame and sent it to him VIA e-mail while I was on the phone with him. Then he told me that the transaction would not post that it would remain pending for 3 days then go back to my available balance. The transaction did post while I had him on the phone so I sent him a screen shot of it posting. My bank charged me an overdraft fee of $37 for this transaction because I only has $21 in the account. I informed Tony of this.

Now I have been charged $15 for the initial account, $25 taken out of my checking account that I did not authorizes. $37 for an overdraft fee and a additional $19.95 when I tried to cancel my $15.95 subscription that still had 26 days left on it. Tony finally tells me that my account is a test account and that is why I was charged the $19.95 when I tried to cancel the $15.95. He said that there was no $19.95 plan on Credit sesame except on my account because mine was test account. (The same thing was on my friend's credit sesame account.) I got the $19.95 back. Tony refunded the original $15.95. Then this left the matter of the $25 and the $37 over draft fee. Finally Tony tells me the $25 was taken from my Bank account to fund my cash account. I did not authorize this transaction. Tony tells me that I had linked my bank account to my Credit Sesame cash account and initiated the transaction. (Another lie.)

I have a section on my bank account page that shows me what companies I have linked my bank account to and when I unlinked them. It clearly showed that I had unlinked my bank account 36 hours before I even opened the cash account. Later that day I sign into my Credit sesame account and see the $25 pending deposit into the cash account. I log on later that evening and my cash account was closed. (I did not authorize that either.) The $25 was gone. Later that evening the $25 was back in my bank account. I am still out of the $37 for the overdraft fee my bank charged me for the transaction. This company cost me $37 and I only had my account for 3 days. Tony told me a bunch of more lies. I recorded the entire conversation. I have still not been refunded for the $37 overdraft fee I had to pay. Tony blamed me for the $19.95 transaction and the $25 transaction. Do not do business with this company. They lie and try to steal from you.