Identity Guard

Someone tried to open a bank account today in my name. I immediately received an alert from Identity Guard stating the bank had verified my identity. They listed the bank name. I was able to call them and shut down the fraudulent account immediately (it had JUST been opened). I subscribe to LifeLock, IdentityForce, Experian IdentityWorks, and Identity Guard. Only Identity Guard alerted me to this!

Working with Identity Guard, I'm not worried anymore. They're a great company and they give you a certain amount of security.

So far, so good. The service is worth it to me.

I went before with LifeLock and I was not happy. I have a Discover card and I also did this with them. Then I found Identity Guard. Their price was much better and their service is much better. Immediately, before anybody else, they notify me. That doesn't happen before, not with LifeLock and not with Discover. Everything's okay with Identity Guard. I know they still have some glitches with the app. But so far, I don't have any problem.

I had Identity Guard for five years. I just let it lapse as far as the payment. I was busy and was concentrating on different things, so, I got it signed back up. Recently, I got this email saying that I won a gift coupon at Walmart. I opened that thing up and they wanted my account number on my Visa. I gave it to them and my name and address too. One of the things that tricked me was they were saying that one of the coupons that they were giving out there at Walmart was for a new vacuum cleaner, and I had been looking at a vacuum cleaner at Walmart recently. The whole thing just fell into place. It was incredibly stupid on my part, but I went ahead and gave him my information. I talked to somebody at Identity Guard and they were very helpful. I also purchased this little additional coverage, that would help stop these other places on the dark web from selling my information and I'm glad I got that.

I had Identity Guard a while back and they use to be good about notifications every time a credit card or inquiry was made. Recently they do not. A credit card was opened in my name and I was notified by Credit Karma, but Identity Guard didn't send any notification email or text. My account is set up for both. This is not a company that can be trusted to alert you when accounts are opened in your name, but they are sure happy to take your money and make all the promises you want to hear.

During our initial assessment we were told about a new feature "Privacy Secure". As soon as this was installed, everything stopped working. Called CS and tech support. They say they created help ticket but cannot give an estimate on when it will be resolved. CS was rude and system is not working for almost a week now while we are being charged.

I was foolish enough to pay for the yearly plan and it's been useless for the last month. I've received no alerts concerning my financial accounts or credit monitoring. It was fine for the first month or two and since it's been absolutely silent. I'm a victim of the T-Mobile breach and while other services notified me that my information has been found on the dark web, nothing from Identity Guard. When I Applied for a credit card recently, once again other free services notified about it, I received nothing from Identity Guard. At this point I really regret having signed up with them.

If anything changes on my end, I get notified right away. That's very important. Identity Guard is not the cheapest in the market, but they have a good value to offer. It's very valuable to anyone that insure. It has made my life more and more seamless in terms of not having to think of the dark web, and all the spam that we get on a daily basis. It eases my mind for sure.

Identity Guard has been updating me on everything, so I have never had a problem. I just renewed again and they gave me a lower rate, which was good. When I had to change my charge card, they gave me a different rate when I had to renew the automatic payment. I also had a great experience talking with their rep.