LifeLock Reviews

I really like Lifelock and it lives up to its promises. Several times it has already stopped identity theft.

Recently my husband and I had our identities stolen. LifeLock has been absolutely WONDERFUL!! We would not do without them. They have responded quickly and gotten derogatory information taken off of our credit reports that affected our credit score. Thank you LifeLock. We love you!!!

Got LifeLock with my AOL account and love having the peace of mind that someone is watching out for you and your money! They also let you know that your accounts are safe by email!!!

I would highly recommend this to anyone. It's been a good learning experience for me.

They sent me an email and called on the phone when someone tried to open a new phone account using my name and info. They resolved the problem and walked me through the process of setting up alerts with the credit unions. Great job and I am glad they provide the excellent service by keeping my identity safe.

Good work and finding about my credit.

I think LifeLock should notify the public listings not to put its members in their files. I think it is horrible that my name is on so many lists for anybody to find me. I don't see why I need to provide my driver's license to anybody to have to be removed.

Because of my ignorance of computers, I called, for I had received a phone message, that my account had been checked. This I knew about, and approved of the checking. Actually, I called two times, and spoke to two different young women. Each was helpful and patient with my ignorance, and answered my questions, walking me through your sign on system. In all I am very pleased with the service and your representatives.

Debit card was compromised and new card was issued by my bank. Excellent customer service was given.

Credit card inquiries - Even though I was mistaken, Lifelock took the time and effort to follow through to make sure that my identity had not been compromised. I feel embarrassed but I am reassured that Lifelock has my back.

Lifelock was very quick in alerting me to a credit inquiry and resolving the situation. I'd also like to take the time to recommend them because of their "Sexual Predator" alerts and their "Credit Score" updates. Their professionalism, quick response and total dedication to the customer is well worth the cost.

LifeLock officials have been so very considerate with me by allowing additional time for me to take care of my obligation. They have been more than fair and for such consideration I'm thankful. Lifelock is a very fair organization...

I love LifeLock. It gives me and my family a peace of mind. That someone is protecting what means so much.

I am a hearing impaired person. I don't have any difficulty with deeper pitched voices but after 2200 decibels my hearing is very problematic. I called your 24 hour service and found it impossible to carry on a conversation with your representative. She was asking complicated questions and she had a very high pitched voice with a heavy accent. I finally gave up and asked to speak to somebody with a deeper voice. After holding for a long time I hung up.

Renewing account with new card exp date. Was in hosp at renewal time. Caught up on when got home... Staff very helpful.

Since my enrollment in LifeLock, I have had several notifications of possible attack on my accounts. Each of these was handled very easily by a communication from LifeLock and a very friendly and helpful discussion with the LifeLock representative. We feel much more safe re: our bank accounts, checking accounts, charge cards, etc.

Undoubtedly great to have that $1 million support once someone has messed with your identity and credit. But part of the promise was to alert me when new accounts were being opened. Discontinued my account after two years during which the customer service reps (all extremely nice) could never tell me why I didn't get alerts to new accounts opened in my name, even though it was part of the service I had paid for. There are different levels, by the way. Initially they tried to explain that LifeLock didn't get information from every company, but Amazon, HSN, Home Depot, TJMaxx not part of their monitoring? Frankly, it seems like it will be easier to stop any fraud if I know immediately that someone has opened an account in my name. Don't count on LifeLock for that protection.

I had just walked in the door from a very overwhelming Monday. Your rep was so pleasant and calming as I sat down I was very comfortable in the conversation and at ease. LifeLock you need more reps like her and I forgot her name. But please recognise this rep, she should be employee of the month or even day. Thank you rep. An application was ran twice for credit on a bank I was not familiar with. The rep that followed up with me tonight went out of her way to get the job done and taken care of today with the phone call to the bank the app was ran on. Turned out it was ok but really should have been ran only one time and that is on the company who ran it.

When you have LifeLock, you are free from worry. They are always there for you. I am very appreciative of their protection.

LifeLock has been most professional, courteous, & thorough in my dealings with them. They have saved me thousands of dollars and headaches from warding off fraudulent attempts on my finances.

Very happy with everything. I love the alerts and instant checkmate. I really love everything about LifeLock.

Computers are very hard for senior but one of the men went all the way with me on the phone and that really helped.

As most folks know, it's rare anymore to have timely, courteous, thorough (top-to-bottom!) service. This crosses all consumer-driven business & is quite frustrating. LifeLock is exactly as promoted. Excellent job.

When I first signed up for LifeLock on June 20, 2012 my fee was $120. Now almost 4 years later it has spiraled to $280. So here it is April 29th and you are already sending an invoice to pay yet more money. I thought I could just renew on my anniversary date. And why have the fees gone up? I emailed you several days ago with no response.

LifeLock was very helpful. I saw some things on my credit report I do not know anything about. The representative was very helpful explaining the different kinds of plans. I feel a relief knowing LifeLock is keeping an eye on my Identity. I have been telling others to give LifeLock a try.

I had tried to notify everyone of our move, but somehow I overlooked LifeLock and was pleasantly surprised that they picked up on the different locations I was using credit cards. They notified me and had it been someone else, we would have been on top of it right away. That is good service in my opinion. I feel secure with LifeLock watching out for me.

Love the fact that LifeLock keeps me informed about attempts people have made trying to steal my credit. If it were not for LifeLock I would not be warned about such attempts and possibly my good credit would be harmed. Thank you.

Satisfied with your service. I have encouraged others to do the same because I was a VICTIM. Your service found out and alerted me. I was able to follow up and get Officials to take care of things because I'm disabled. There are Dangerous people out there that take advantage of Good people, but with Your service it keeps us Alert. Red Flags GO UP. THANK YOU FOR YOUR SERVICE. KEEP UP THE GREAT WORK. LIFELOCK MEMBER FOREVER. MORE THUMBS UP!

Someone Stole Our Identity. Not to worry. We already are members of LifeLock. Can't afford to be without it these days. Kids don't know what to buy you throughout the year? How about LifeLock? Forget Christmas, birthdays, anniversaries or Mother's Day/Father's Day. Just buy LifeLock for your loved ones and for everyone's peace of mind.

I had an alert and Michael called me to double check everything. From the moment we got connected he was extremely courteous and helpful. I feel he went far beyond the call of what he is required to do. My issue was resolved and after him calling all the credit Bureaus and the company (a credit card company) we had all removed. He even went as far as to send me all my info in an easier format to read and I am getting a hard copy of my reports mailed to me. THANK YOU SO MUCH LIFELOCK FOR EMPLOYING PEOPLE LIKE MICHAEL!

I have been a LifeLock subscriber for many months now and I had a fraud case that my bank said was a legitimate charge so I tried to get the matter resolved through LifeLock. This company promised to send documents and sent only part of them, promised to have their "restoration team" call within 3 days and never called, and then weeks later sent me an email (the same email 7 times on the same day) saying, "Where are the documents?". This company spends a lot on buying people's sponsorship and on advertising but for me they were useless!! I finally went back to my bank and got it resolved (it was over $1,000) but no thanks to LifeLock. You just pay and get nothing in return. Also do you really think that they are not going to get hacked with so much inefficiency and poor systems?? Buyer beware!

I was very pleased with LifeLock being able to monitor new credit cards being opened and new services being started. I do not have anything negative to say. Everyone is helpful, and thorough.

Had no problem at all. We closed our account because we have an account with the bank that does about the same as LifeLock for less than half the price.

I had an alert from LifeLock with regards to someone opening a new account in my name and SS# with Capital One. I went through the process of saying it wasn't me and then got alerts that this was reported to the 3 credit bureaus.

I feel confident about my personal information being secured on especially when I am overseas.

Why is it that my debit card was compromised twice and my wife's card was compromised once and she receives an alert and I didn't?

I've had LifeLock for years. Fortunately, I've not had a potential fraud alert until recently. LifeLock notified me, and I was able to work with them to quickly get the issue resolved. Their customer service is the best! I often look at my credit reports and other types of alerts through their member portal. I can see where families with children would find their Sex Offender Notification very informative. Their service also allows you to monitor changes made to your address and potential bank account takeovers, use of your license number, etc. I have their premium package and recently added my wife to their service. Worth every penny!

LifeLock is a great company. They have always been fair and accurate. This company has always been up to date and any alerts or problems they contact you right away to resolve any possible breaches. I would recommend this company to anyone who is on the fence about their identity and how to protect it. You can start out with the minimum and always upgrade. However the minimum works well for most of us who just want to make sure no one is stealing their identity. Thanks.

I did not open this account and was notified by LifeLock. When I responded a service representative (I don't remember her name. This was all such a shock to me) called to resolve the problem. She was most helpful. It was determined that the only thing that matched was the SS number and it was not a typo. Your representative put me in touch with someone at Synergy so I could verify that I had not opened the account. The bank is supposed to notify me of how and when this is resolved. I am so grateful to LifeLock for having discovered this problem and for taking care of resolving it up to this point. I'm glad I enrolled for this service.

I love your company because you let me know whenever anyone is checking my credit. I just love it and I have told all my family and friends about you. Thank you so much for your help.

Got alerted on someone trying to open two credit cards, one by Best Buy, the second one Capital One. Both were cancelled due to the alerts by LifeLock.

I received two alerts concerning my one new credit card and one renewal of an older card. I am senior lady and both customer assistance helpers were very patient and helpful on the phone, when I had trouble putting in my old password. I really appreciated their computer technology expertise. Ms. ** also helped me learn how to secure my debit/credit cards, license, etc. Now I am more confident when going online. Thanks for the alerts on a weekend and the resolution of my computer problems.

I like LifeLock because I don't have to worry about anyone taking money out of my account or using my SS card to buy things.

The person helped me with an alert. She was excellent and most polite and professional. I believe her name was Mahita.

Wow. This place is awful! They never answer the phone and they are very rude and condescending! Tried to opt out and they refused that also. Filed a complaint with the FCC. Avoid this company!

I have had y'all since 2009, and I think y'all are great, I have no problems. Everyone I talk to, have been super nice, and they answer all my questions. LifeLock is alright in my book. I have no worries.

I was regularly receiving messages from you to verify transactions and also received a couple notices that were unclear to me concerning my Accounts Covered. I have not received and messages about transactions for some time making me question if my accounts are still covered and protected. Also I'm concerned that the site indicates that my profile is only 60% complete and am not sure what info I need to supply to reach a 100% coverage.

Someone used my social security no. and opened various accounts with utility companies. The offenders paid the bills for a few months then quit and were evicted. The bills came to me and collection agencies started harassing me. LifeLock took my personal info. and solved the issues for me. I received apology letters from the creditors and collection agencies. No arrest was made but my credit was restored. LifeLock had knowledge that I didn't have and it helped me regain my sanity.

I had only belonged to LifeLock a year but the service was good and they gave me monthly updates on my security. I did cancel because we don't overuse our credit cards (only 2), pay them off monthly, have never used debit, and have our credit frozen with the three credit companies, plus I keep on track of my score. We felt that we did not need someone to watch as we have always tried to be watchful ourselves. We absolutely have no complaints about LifeLock.

I recently had 5 attempts to obtain credit fraudulently using my SS #. LifeLock contacted me ASAP and has or is working on resolving all attempts. LifeLock representatives I have spoken to have been very helpful and knowledgeable. I have been a member of LifeLock for 8 years and will continue do so and will be adding my son to the account.

LifeLock notified me within 30 minutes of my opening a store credit card in case it was fraudulent. Amazing protection!

Very useful and thorough check-out of the possible issue. Friendly, capable, interested response by LifeLock.

I have had LifeLock for a year now and are very satisfied with their service.

Victims of identity theft. LifeLock has been a rock. Thank you Lifelock! Great professionals.

To be sure, get good service from the companies I pay fee to. Do a service to be good. I do.

I was informed through a text from LifeLock early Saturday morning of a credit app in my name. I responded to the alert by phone. An investigation was initiated by LifeLock and I was kept in the loop through the entire process. Credit was denied and fraud alert was reported. LifeLock nipped it before it got out of hand. Thank you LifeLock.

I thank you for your service. It was comforting to know you had my back.

My SSN was used to attempt to establish credit and an account in my name with Sprint and Verizon. The Lifelock agent I spoke with connected me with both businesses so the affair has been halted. I truly appreciate the skill and ease with which your rep handled this with me. Her knowledge and people skills are most admirable.

The agent (female) who took my call was very professional!!! She answered every question and very pleasant and patient. Thank you LifeLock for the wonderful experience.

I got a text message saying there was black market sales inquiries on some of my accounts. LifeLock put a squash on it, informed me how to stop this from happening again. All done in less than 15 minutes.

I have always been very glad I have LL watching for unusual activity on my accounts. Wish I could afford the very best program LL provides but I'm a disabled Vietnam vet and have to watch every penny I have. That is another reason I enjoy the comfort of knowing LL is watching out for me.

It wasn't until today when I opened my mail from CareCredt credit card that the bank involved was Synchrony Finance. I'm having Dental work done and I didn't know they already set up an account for me. I will be discussing this with them on Monday, March 28. So the alert was my indirect actions. I want to thank everyone involved for their patience and teamwork to put this to rest.

Do not subscribe to LifeLock; they do nothing they promise. I had my social security number stolen and they did absolutely nothing - they just gave me the runaround. I will file with Pennsylvania BBB. Also, they have a class action suit against them because they are thieves.

Well, so far, as a new LifeLock customer, I have no complaints... And can honestly say that I am impressed with their services (again, "so far"). I've known about this company since they first started doing business but did not think I would ever be a customer. But lately, I have been shown that it would probably be a good idea to implement an 'anti-I.D.Theft' monitoring system to assist me in watching over my personal and financial affairs. And after researching my choices online (comparing one company with another), I finally chose LifeLock because they seemed to be the BEST in the business of helping people to stay out of trouble with the cyberspace "bad guys". The good reviews and the price were what convinced me to become one of their customers. But, like I've already stated, I'm just getting started but hopefully, in a year from now, I'll still be one of their satisfied customers... Which is something I'm counting on.

LifeLock brings us peace of mind. They do an excellent job of notifying me when necessary. It's an insurance against identity theft that I won't be without. It's also very easy to get in touch with LifeLock. Their customer service is admirable. I would and do recommend LifeLock.

Since I've been with LifeLock over 3 years now. I have been very satisfied with their service. They really know when someone is trying to use your info. And will alert you all the time even if it's you. They stay on top of things. I'm glad I have Lifelock. It keeps me from worrying about identity theft. Thanks Lifelock.

I can count on be informed of any wrongdoing on my accounts at any time that is happening thanks to LifeLock. This really a big peace of mind and I thankful for their services.

In today's modern world with identity theft happening more and more I feel secure that LifeLock is monitoring my accounts and transactions. I received notifications immediately whenever I open an account. Whenever I call Customer Service is always friendly and extremely helpful even when if it's because I forgot my password. I highly recommend LifeLock to my family and friends.

Following up on an Alert Notice both Domingo and Dominique were very helpful in resolving this alert to our complete satisfaction in a confidential, competent and cordial manner that reinforced our decision that subscribing to this service is a great value in protecting our identity. Also I really appreciate the soothing background music while on hold.

As soon as I told them that my information was stolen they got on it.

LifeLock is the only reason I stay with aol. They contact me every so often just to let me know if my account has been tampered with or has not and I feel like they actually are checking and actually care! They just do their job without me having to do it for them and I so appreciate that!

I've been with LifeLock for many years, I've been fortunate not to have any issues with fraud. Until recently I had an issue but it turned out to be between my bank and myself. It scared me to death but LifeLock walked me right through it.

Amelia was wonderful. She helped me every step of the way. I couldn't have done it without her or LifeLock.

ID was compromised and LifeLock notified me asap re: loan taken out in my name. Whenever there is even what looks like something is wrong, I like receiving an alert. That Alert lets me know that LifeLock is on top of it with due diligence.

My identity was stolen. My purse was stolen. I called them. They were right on the spot to protect my social security card. I would recommend this company LifeLock to everyone. Thank you again.

Giuseppe was great. I believe I had 3 different "hits" over 2 months. Each was handled very differently. One I was to contact Teletrack and answer 10 questions. The second again Teletrack, 10 questions, and some other instructions. The third time, Teletrack said they had nothing on me, would send me no paperwork to that effect, and about 15 hours of getting police reports, etc. As far as I could tell, I was starting from scratch each time. But the referral to 7 year fraud alert and the government website was very reassuring. Should that have happened the first time? Thanks.

I needed for someone to protect my I.D. from theft!

I'm 100% pleased with LifeLock. They send me regular alerts and every time I have a question and call, the LifeLock agent is extremely polite and very helpful. I have peace of mind because LifeLock will take care and watch over my accounts and alert me right away if there are any irregularities in my accounts. My neighbor took my advice and is a LifeLock member now and so is my daughter and her husband. We all know people who had problems with crooks and their bank accounts. I do not wish to be in their shoes. I highly recommend LifeLock to everyone!

Fortunately I never had to use the protection provided by LIFELOCK... Yet but it is nice to have the backup Plan B if needed!

Was a member of LifeLock in 2013 until my credit card company called with some fraudulent activity on my account. Someone in Qatar was trying to use my card to rent a luxury hotel room. CC company caught the fraud and cancelled the card, not one word from LifeLock. I called to inquire what happened on their end and was told that the bank my CC was with wasn't in their network! I then cancelled my subscription. I assumed that the subscription was cancelled until I got a charge on my CC from LifeLock for automatic subscription (something they neglected to mention).

Someone using my credit card number to open an account. I would like to know what info the Capital One Bank from the person who illegally used my CC number to try to open an account.

I was recently approached to apply for a new credit card. When I returned home, I received an email AND a phone call asking if I had actually applied for a card. Excellent service. I tell everyone I know that they are tempting fate if they do not join LifeLock! Thank you LifeLock!

LifeLock has been my savior once again. My identity was stolen about 4yrs ago & if not for LifeLock I would have another credit card fraudulently gotten. The rep that handled it did almost everything for me so all I had to do was answer a couple questions from Capital One. He answered most of my questions I had for him before I even asked them, which shows how knowledgeable they are & good at their job. I believe that anyone should spend the small price it costs for LifeLock.

Every time I get to call I know it will be taken care of quickly.

This is for those living in fear of losing whatever they have to swindlers. I strongly advise to become a member of LifeLock. You will have peace of mind and will be well taken care of just like me.

LifeLock absolutely excellent, very helpful anytime you need to speak with someone and very on point. I applied for a credit card, within 5 minutes LifeLock sent a text & email wanting to make sure it was me that applied. LifeLock is the best, everyone should have LifeLock!

I believe I am being scammed by Raise.com. I was looking for a gift for some friends who were getting married on March 24th and for Cheesecake Factory and I was told that they are out of them and they wanted to sell me LETUS $100 gift cards for this lovely couple and I do not think these friends are close to a LETUS company and therefore I wanted Cheesecake Factory and they said that they are out of them presently. I was wondering if you can help me. Thank for your time and patience with this matter.

Jean was excellent and her professionalism during our merchant calls to clear the fraudulent applications was comforting. She is a pro. After working with her, I was completely assured that the problem was handled. That is why I subscribed to your service.

Well, I knew there was a problem, but I was unsure to the degree that the damage had been done to. I received a few letters from credit card companies saying that I had signed up for credit card services, when I knew that I didn't! So I called LIFELOCK and had an error in my own typing while I was entering my own personal information. I had to phone in, the entire staff was extremely helpful! One person stood out to me that night helping with a calm smooth voice, and he had great VERBAL SKILLS, and good knowledge of the interface and menus on the LIFELOCK website. With his help it made everything easier for to complete my enrollment, and it feel like a ton of bricks were lifted off my shoulders. Thanks LIFELOCK for everything!

LifeLock has been a great asset to me, they have caught fraud attempts on my credit through the years and it is even more important today to have their service. I feel it is worth whatever the cost to keep your credit protected. I would recommend this service to anyone. Thank you LIFELOCK.

I've had an ongoing problem with a person using my social security number and if it hadn't been for LifeLock, my identity would have been in jeopardy. This company notifies me when the particular culprit uses my number. It's happened too many times to count that the individual decides my SS number is associated with better credit so they use it. LifeLock has resolved my issues many times over.

LifeLock and I are inseparable now while I'm going through this identity theft issue. Who knows how long it will take before the thieves to get more tired than I am.

My identity has been stolen so it has been very important to me that LifeLock is there to make sure it isn't abused further. All the agents involved in resolving this latest issue have been prompt, professional and courteous. So nice to know you have my back! THANK YOU!

Wish you guys gave credit when someone referred a client to your site and they signed up. I feel your clientele was very helpful especially Valerie.

They are quick to alert us ASAP.

Since joining LifeLock I no longer worry about hackers and thieves. I am not a person who has a great deal of money, which makes it even more important that I am careful. Now I have LifeLock to do that for me. I encourage everyone to join LifeLock to receive the same peace of mind.

Had a quick question. Their response was quick and very helpful.

I decided to get LifeLock because I like being secured. Did not know how they would be. But my first experience came yesterday. I got a call and also several emails about a alert on my credit report. I would say one thing: get LifeLock. It pays to be safe.

I've been alerted in several instances of account activities and I was pleased to know that they do what I expect them to do. When I completed my responses their follow ups were welcomed. I have no reason to not recommend their services to anyone I know or come in contact with.

I worked for Lifelock from 2007 to 2011. I feel good about the insurance.

I am very pleased with LifeLock. They informed me that someone attempted to open a credit card in my name. They helped me talk to the issuing bank and credit company, and gave me advice on what else to do. Very Pleased.

Having LifeLock gives us a feeling of security so are very happy. Would have been better if I could have received more info on problem like why was AT&T running credit check on me.

Last year someone opened a Visa card in my name. LifeLock immediately stopped the card and there was no charge to me. Thanks for keeping an eye on my account.

Each time I opened a new account or purchased a new car, within 24 hours they were asking if I was the person conducting the transactions. I like having access to all my credit scores and getting updates on sexual offenders in my neighborhood.

I am 78 years old and have Alzheimer's for several years. At times my brain doesn't work. When I have had those issues, LifeLock has helped me with great patience. I value their assistance.

I think this company is one of the best monitoring company I ever dealt with. They are really thorough, and they help you to understand just about anything you really need to know and they keep you up to date with everything that is going on with your account and also what is going on in your neighborhood or other communities close by. I am well pleased. I intend to stay with them as long as I need them.

Outstanding Customer Service over the phone. The representative was extremely helpful and got the changes incorporated into my account.

I glad I got LifeLock. I don't have to worry anymore if someone is trying to take my identity.

The people I spoke to at the Alerts Dept were very helpful and professional.

Thank God for Lifelock, especially now with the dangerous world we live in.

Ever since I became a customer with LifeLock I feel very supportive and comfortable with LifeLock. I have no more worries knowing that I'm protected and in great hands. Thanks LifeLock.

LifeLock is worth its weight in gold as far as I am concerned.

I have had & still having problems with my identity being stolen. I still have no idea how to fix the damage that has been done to me and my future. I have no idea how all of this even came about. I have not worked since my accident 6-18-2005 & yet the IRS has informed me of tax returns 3 yrs in a row – someone is using my identity. State in which I live has informed me that when I applied for food stamps someone is using my identity. Every bank account I have had since 2010 is illegally used through the internet. The small savings I had is gone & I owe 4 banks large amount of money due to them paying companies & charging me NSF fees for services & products I never received or ordered. I had never bought off the internet or used the internet to pay bills nor have I ever applied for loans using the internet. Who knows how much dept I really owe. It just seems to keep festering on me.

Excellent to work with. Very thorough and extremely honest.

I called in after I attempted to apply for a social security account and they questioned recent purchases that were never made. Rep assured me no activity like buying a house or car had been done.

So far, I have found the staff to be helpful. I appreciate the service they provide.

I did not realize that a simple notification as reporting a change reporting my new telephone number was so important. Thanks to LifeLock. Nothing is too small to alert customers about.

I had several checks on my credit that I did not expect. LifeLock had alerted me of this situation. I requested a check on the report. They contacted me through security verification and talked to me about the problem. It was solved! I really appreciate my membership in Life Lock!

I have only been with LifeLock a short time and they have already helped me so much. My identity had been stolen and LifeLock knows who to call and how to help. I know it won't be the last time I need their help but I sleep better knowing they are there. You don't think it will happen to you but when it does it's good to have LifeLock in your corner.

I have a new server (not by choice old company was bought out) and they changed the e-mail system 3 times. I didn't know if they had the new e-mail information. Also the credit card was renewed but had a new expiration date. Couldn't use the e-mail as I had no idea what the username and password were. Called, I have a hearing problem and told the girl that answered but she didn't couldn't make me understand her, passed the phone to my husband and she wasn't allowed to talk to him even though I had explained and he is also a member. Result: I talked to her, didn't catch half of what she said. She tried to sell me something else but I just declined, no idea what she was saying. Suggest you come up with a system that allows for this kind of thing without compromising security.

First, I want to opt out from any promotions or offers. In case any entity pulls my file illegitimately; l would sue that entity. My main concern is to prevent any scammers to use my info from my credit file, to apply for credit for themselves.

I called as I was initially upset about not being notified from LifeLock about charges to two of my credit cards from an illegal source. After talking to your representative and reviewing my information on-file I realized it was my fault. Memo to all members: visit your account once or twice a year and update your personal (phone numbers, etc.) information and any changes to your credit card data. Mine was outdated. I thanked the representative and updated my information. She made me realize how important the service you provide really is and how critical it is to keep my credit information and personal info up to date. Thanks for a great service.

Ever since I got in LifeLock everything seems ok. It's fine.

It's comforting to know that you have someone watching out for you all the time. I had problems before and if I had LifeLock things would have turned out a lot better for me I know. I hope you will give them a try. Thank You.

It would be VERY helpful if a fella could log into his account without having to amputate a body part!!

Very helpful, on phone and account service is excellent. Courteous, very helpful.

Anytime I request or ok a new credit card, LifeLock always contacts me to make sure I am the one requesting the new card. Sometimes it is me and sometimes not. I really appreciate their careful scrutinizing of my accounts. I feel so much safer regarding my credit dealings with organizations, department stores, etc. Thank you Lifelock.

Someone hack my computer, took my identity and have been trying to open different types of credit in my name. From loans to phones, but thanks to LifeLock so far whomever this is hasn't been successful.

Very good experience. Very helpful.

I feel safe with LifeLock.

This experience really put my mind at ease to know that someone (LifeLock) is right on top of things so quickly, looking out for me. I was really impressed!

Excellent Service. Caught my identity theft immediately and resolved it quickly and thoroughly.

By far the best app ever. I use it everyday on and off work. I can't imagine not having it. This is a must have app.

I'm very happy with the service. Thank you. You guys made my life easier helping me to take care all the issues.

Any movement on my credit I'm notified right away.

Heather was so helpful and professional. She helped make the call with the bank painless. Thank you!

Why does the same transaction show up at the same time. Same date, same amount. And my wife gets notification that you can't get into her bank account? Please advise how to fix that.

Someone had stolen my daughter Identity about 6 or seven different places. LifeLock were able to solve all of the issue and had all of them remove from her credit report. Thanks Life Lock. They assign me to an agent and she work hard to resolve all of them and kept me up to date on everything that went on. Definitely was a great experience to have Life Lock on our side.

I am a member of LifeLock. During January 2016 I received a credit alert from them. Upon investigation it was determined that two applications for credit cards had been made. One of which was approved and the card had been issued and the other had been disapproved. LifeLock took action to resolve the problem, making sure that my credit was still intact and the issued card was cancelled. Without a doubt I am sure LifeLock saved me a lot of money and financial trouble.

I love the service. It's great experience for me and I appreciate everything they provide or help they provide for the customers who need help with their protection of fraud and identify theft.

When a request of LifeLock is made - there is very little wait time for a response. The company continues those responses until there is satisfaction or closure. To us that is extremely important.

I have LifeLock for 2 years and every time I have applied for credit within minutes there is an alert to review to make sure it was me. I do a lot of banking and bill pay online so having LifeLock makes me feel so much safer knowing that if anyone tried to use my information they are watching and are there to help me dispute it every step of the way. Thank you so much!

Your site was easy to use and I had no trouble making a change caused by my bank selling and changing names, as well as their routing number and my account number. I've had to do the same for other companies, but they had no internet link to use, making it much harder to make the change. Thanks for your good site.

Always try to make secure purchase, nice to know LifeLock has my back also, and added security with my visa.

I have been busy and active online and wasn't sure the information was protected and Lifelock assured me that all my personal and other information would be safe and secured. They gave me relief from the fear that my privacy would not be invaded. Thank you LifeLock.

I was very pleased with the speed in which I was alerted of 2 incidents of someone trying to open credit accounts using my identity. I was able to contact the banks, credit bureaus, FTC, and make a local police report in a timely fashion. The help and information given was very helpful and quite reassuring in a stressful situation. I'm so glad I have LifeLock to help protect my identity. I highly recommend them.

The customer representatives were very helpful. They continued their investigation until the problem was rectified. I felt a sense of relief and satisfaction after speaking with LifeLock. Thank you.

For several months... actually over a year, I have had difficulty adding and/or maintaining banking connections to the protected accounts. Each time I seek help with LL, it is a frustrating experience. This is not due to agent helping but the fact that nothing ever gets resolved. It has resulted in our decision to probably reduce our coverage on our two ultimate accounts back to advantage because the primary reasoning for this upgrade was to monitor certain banking accounts.

LifeLock was very helpful and notified me of the application, otherwise I would not have known about it. They answered all my questions nicely and politely, and calmed my fears. This has happened before with fraudulent credit applications etc. I am grateful to LifeLock for helping me.

LifeLock is so good at their business. I was alerted to a possible fraudulent Checking/Savings account opening using my social security number and other identity information within hours of the account setup. I responded immediately and within days we had conference calls with the Bank, also the Credit Bureau and the accounts were in process of being investigated and closed. We also had a 90 day alert for all the Credit Bureau's setup and an FTC (Federal Trade Commission) ID Theft Affidavit completed which will extend the Credit Bureau Alerts to 7 years. Plus the FTC has also offered free services to further help protect my identity. Life Lock also immediately released to me an Insurance claim form to recover any losses incurred during this process.