LifeLock Reviews

Having LifeLock is awesome. I wouldn't be with any other company.

Very good service.

Had an issue with someone trying to open a charge account in my name. LifeLock was on it. Got a call and an e-mail. They helped me thru the process with no fuss or muss. The Rep. that helped me was excellent and knew her job, spoke fluent English and cut thru the red tape to resolve the problem quickly. What do you know a service that actually works.

I emailed about a fraudulent charge on one of my credit cards. The person responding to my inquiry explained everything in a way that made it easy to understand. They responded in a timely way and were very courteous.

Best service. Help and completed resolution. Have recommended this service to everyone. Great job LifeLock.

LifeLock caught two attempts of identity theft using my name and SS#. These successful defenses, easily saved me money and more importantly many hours of my time trying to undo the damage to my credit later.

I worked with Samantha regarding a couple fraudulent applications and charges. She worked on my behalf and took care of the issues in a efficient, friendly matter. LifeLock is worth every penny. Thanks, Samantha (from AZ)! You rock!

Excellent service and protection!

I am not keeping up as in recent months but can still appreciate the communication of knowing what is or is not happening with my account. Thank you.

Wonderful company. Every time I have applied for an account or loan LifeLock has contacted me.

There have been NO breaches in any financial business to present, so any monetary process that I have used has NOT been transgressed.

I am a very elderly widow and did not understand some mail that I received from you folks. So I called and a very nice gentleman explained the whole thing to me. He was so patient. Thank you for having these kinds of people working to help people like me!!

We experienced ID Fraud that affected our credit at several businesses and when we filed our income tax. LifeLock was very responsive and contacted the vendors to correct the fraud. Additionally, they advised us about actions to take with vendors, federal government and state government. As a result problems were resolved and we received our tax refund. They were courteous and informative and a great help during a difficult time in our lives.

LifeLock notices if I have applied for a new credit card or applied for a loan. They are on top of my account like a Rottweiler dog guarding my property. They don't miss a thing.

Having LifeLock makes me feel safe and secure from losing my personal identity and both debit and credit cards.

I was already a client of LifeLock when my total identity was stolen. They alerted me to the illegal use of my social security number and I would never have known I was a victim without this service in place. I am winning the war, not the thieves.

I am very pleased when I was given multiple notifications updating the status of the alert. Also the LifeLock representative coordinated a call with Verizon to resolve the issue.

It was a great day when we enrolled with this security service. I was shocked at the prompt alerts I received when I applied for credit at different stores. It was AMAZING! I congratulate LifeLock for this outstanding service and have been telling my family and friends about their amazing security system.

Someone opened 8 checking or savings accounts with Bank of America. LifeLock alerted us and Jennifer **, with LifeLock, handled all the paperwork to get this resolved. She had the 3 credit report companies send us a copy of our credit report. These reports showed nothing had been charged to these accounts. We are thankful for her help.

I am happy to say that we never receive any phone calls or e-mails from LifeLock about our accounts. However a few weeks back I did open a new checking account for my mother and my name is also on the account. This means that my social security number is also on the account. LifeLock called the very next day when the bank was processing the account and also sent me an e-mail that someone was using my social security to open a bank account. I gave them the info needed that it was me.

I was very happy with LifeLock. Just taking a break while the US Government is my security for the next three years.

LifeLock is one of the best products I have to protect my account. Offered by Bank of America, LifeLock has called on numerous occasions and prevented potential threats to my accounts. Thanks.

LifeLock notified me that someone was trying to take out payday loans and a Nordstrom debit card under my name. I did not authorize any of the loans or card. LL contacted the authorities and told me to call the credit bureaus. The issues were resolved. I appreciated the swift attention in contacting me and resolving the issues.

I really like these folks because I don't hear from them! That was said tongue in cheek because while I don't hear from them means that what they say and stand for, is what LifeLock is all about. The less we speak, the better my financials are being protected. Thanks a bunch and hope everyone thinking about security will at least "try" LL... Who knows, maybe you'll like 'em, I do!

Kind of silly isn't it when e-mails received headline "you want to hear from me" then proceed to send the message in unreadable code. When brought to your attention the response, in effect, was that you were having trouble with Charter.net. Is that my problem? You are selling a service. You have the ITs. Tell them to solve it. I guess your service is OK since I seem not to have a problem. But what good is it if I can't read your e-mail and your only suggestion is that I ought to download another thing to correct the problem. At age 82 the only thing I want to download is another year of good health and even LifeLock can't guarantee that. Otherwise, if something significant goes south, please have someone who speaks clear English call me. Thanks. Nice to have this opportunity to vent.

An occasional e-mail tells me nothing. I am disappointed that you do not give me an annual credit report. I did as you instructed and the report I got was wrong. They reported that I owed $15,000 on a card. I do not owe anyone anything. They also do not give your rating unless you pay for a membership.

My CC was compromised while out of state. Since my annual payment came due at this time, LifeLock agreed to allow me to wait until I returned home to make payment with new CC.

Hey... I just started LifeLock and got my first credit score. But the score seems it's wrong or made up. 1st, Credit Karma's score is very different from what I have in LifeLock and Credit Karma's one makes sense to me. Dudes... I just created my card a few months ago, it's not even possible that I can have that score. I don't think I'll be back after my 30 days trial.

I have been a customer with Lifelock for about 7 yrs and I am very satisfied with their services. Whenever I had a problem or needed information regarding my account, the customer representatives have always extended courteous service and treated me very kindly with patience and helped to solve whatever problem I had. I even was emailed the answer to questions on my account and even alerts regarding anything affecting my account. I am truly satisfied and grateful to Lifelock.

Someone in Jacksonville used my name, telephone number (I think that is how the collection agency got the number), and social security number to open a Comcast account and then stopped making payments. The bill they left was around $1,340.00. LifeLock communicated with Comcast after I sent in all of the materials needed to prove that I live in Tallahassee and it was not me and got it solved. I sent in all of the forms sent to me by LifeLock. I was very satisfied with the guidance and help I received from both LifeLock and Comcast.

For $10 per vendor you can freeze your credit report with each of the 3 major credit bureaus. What I was most disappointed with, was the immediate rise in cost for a dependent whom turned 18 while I was subscribed. Every major insurer from automotive to health will allow me to keep my child on my existing policies as a dependent, but LifeLock immediately began charging me as an "Adult" for his policy. This to me seemed highly predatory.

LifeLock notified me quickly and helped me resolve this issue. I am very satisfied with the service that LifeLock provides.

Very little information was given to me.

After being referred to LifeLock, I am so glad I signed up! I appreciate the "alerts" and I feel that all my accounts of secure to the best ability it can be with LifeLock. And ever I need to call with question or concern, I receive a quick response from your team and they are ALWAYS pleasant and helpful! Thank you! I appreciate you looking after me!

Talk about staying on top of things! They don't miss a thing!

I wanted to use LifeLock for years but always put it off, believing that I wasn't too vulnerable since I didn't use credit cards much. Debit card, yes, credit cards, no, but rarely at big stores. Then I dodged the bullet when OPM got hacked but it made me nervous. When my cell phone company got hacked, I finally took the plunge and signed up for LL. It's all good, but I get frustrated since one of my three accounts has to be routinely reconnected and another initially connected but now never connects, due to something in my bank's computer set up. Hopefully the latter's computer set up is equally effective against hackers.

My kudos to your staff that handled my possible ID theft problem in October of 2015. Very concise and professional and helpful during my ordeal with ID theft.

First, I would recommend LifeLock to co-worker, friend and/or relative. They notify you the minute something looks funny. Thank you very much for being there.

I started LifeLock two years ago when I was concerned that my delayed IRS refund might have been victim of identity theft. This is an IRS problem not included by LifeLock. Now I file as soon as I can and an amended return when I get the rest of my 1099's and K-1's. There have been no big disclosures of theft from hackers getting into large databases. Nothing from LifeLock in the two years. Figuring I'm a low risk, I stopped my subscription. I was satisfied with LifeLock.

Have alerted me as to possible uses of my "stuff". I'm very appreciative of the quality of LifeLock. Have recommended the services to many of my peers.

Early notification on loan processing.

In this day and age of computer hacking and credit card fraud, it is nice to know that someone is overseeing my financial affairs. I take as many pro-active steps as I can, but LifeLock goes above and beyond that.

I depend on LifeLock to keep monitoring my credit for any frauds. My credit scores are important to me. I've cleaned them all up, thanks to LifeLock, any marks I had against my credit score. Thank you LifeLock! Great Job!

LifeLock is a life saver. We was alerted about an identity theft, and we will like to thank you all for doing a good job.

I recommend it to all my friends. I give it as a gift. In this era of potentially invasive electronic intrusions, I feel much safer knowing that LifeLock cares about what happens to me. LifeLock does the things I cannot do to protect my family and goes way beyond the electronic mile for me. The LifeLock operators are superb.

If you are thinking about signing up with LifeLock, do it now. They mean what they say and say what they mean. One of the few companies left you can trust. Awesome is not a strong enough word to describe them. Thank you LifeLock.

I received an alert text from LifeLock within 10 minutes after applying for CreditCare at my dentist. Since I didn't respond to first text, I received another text urging me to confirm or deny the inquiry. I'm extremely pleased with the service I receive from LifeLock. Thanks LifeLock!

Someone was attempting to set up phone accounts with two different carriers. LifeLock alerted me via text message & e-mail and followed up by arrange a joint call (LifeLock rep, me and the carriers). I received acknowledgements from both carriers as well as the three major credit bureaus that these would be removed from my credit history. Thank you LifeLock and your efficient and knowledgeable representative who walked me through the various steps.

On three occasions, someone was trying to get some of my personal information and LifeLock called me and took care of it promptly. Very p!eased with LifeLock.

Consistently have helpful phone contact with professional, helpful people. Open new account, they contacted me immediately. Thank you!!!

Someone tried to open 3 different accounts in my name and thanks to LifeLock, they were stopped immediately. Not only was I notified in time, thanks to their personnel we were able to contact credit card companies and banks that were receiving applications in my name. I was given all the information I needed to file a Fraud charge with my local Police Department. All credit agencies were put on notice and so far all has been taken care of. I highly recommend anyone to please use LifeLock to protect your name and accounts. THANKS AGAIN LIFELOCK and the employees who got me thru this situation. All were great to work with.

I had my identity stolen from me in 2007 and was feeling like "who just took 480 dollars out of my checking account? Who are they and how did they do this?" I was robbed electronically and was feeling very vulnerable. Then I found an ad for LifeLock. Not only did they help me, but I haven't had that feeling of vulnerability since. Thank you LifeLock for being my electronic big brother.

LifeLock is wonderful. Every time a check is cashed for over $500.00, I get a notice. I can either acknowledge it as a valid item or notify LifeLock immediately of the erroneous nature. So far, all have been fine. This is a wonderful feature.

Responses from LifeLock have been immediate and professional. We are pleased with their service.

We are very happy with our Lifelock experience and the feeling of security it gives. The monthly report is much appreciated, as well as scams to be aware of. Thank you!

I haven't had any serious breaches with my credit cards, but I do get emails letting me know that all is well. Also what's really comforting is knowing LifeLock is watching for any problems that might come up and they will contact me immediately. That's very reassuring!

I like the way I get alerts when there is a transaction on my accounts. So they are looking out for me and makes me feel a little safer.

You have never noticed fraud charges on my credit cards.

All of my experiences with LifeLock reps. have been positive.

I love the alert notices. They are very easy to review and simple to clarify. I would like to see some advancement with being able to set up recurring bill pay settings.

I am very pleased with the service that I receive from LifeLock, they have been very quick to inform me of any credit inquiries and have resolved any questions I have in a very timely manner. I believe that I am receiving great value for the cost of service. I would gladly recommend LifeLock to anyone.

Very happy with LifeLock. Wouldn't have known that someone was using my SSN if it wasn't for LifeLock. Their alerts via text messages gave me peace of mind and I knew I would receive good and care in resolving my ID compromises.

After two hang ups and two incapables my last agent and the one who eliminated my free service with AOL was corrected. Dennis Prager's suggestion is why I enrolled.

Enrollment was quick and courteous.

Requested a change in my coverage plan from LifeLock and the request was handled quickly and without any issues.

LifeLock notified me immediately about unusual accounts being opened in my name. The representatives from LifeLock walked me through what to do next. Thankfully we stopped the fraud within a few days. I still have much to do to get this cleared up, but in the meanwhile I am telling everyone I know to buy a subscription to LifeLock. Thanks!

I highly recommend LifeLock. My first phone call I was upset with my problem. The LifeLock employee made me feel very comfortable & explain everything that I could understand easy. I made another phone call 2 days later again most. Thank you LifeLock.

As a victim of recent identity theft, Nancy was extremely helpful in dealing with all my fraud alerts. She was clear with all the info I needed to know and do in order to protect my good name. She slowly walked me through the interviewing process with all creditor and credit bureau representatives. She completely understood my stressful situation and stayed on the phone with me for as long as it took to answer every question I had. Thank you, Nancy!!!

LifeLock is the most comprehensive financial protection tool out there. It is relatively easy to set up and use and it informs me of any and all activity on all my registered accounts. I trust that if any of my accounts were to be compromised, it would also be relatively painless to resolve.

I love the fact that you are so much better prepared for anybody trying to use any of your personal information or accounts. The ease with which it is to log in and then go to any specific area and see what if any activity has taken place. The home page gives at a glance anything that might be wrong or an update for your credit score.

Every inquiry has been handled to my satisfaction. I am well satisfied.

I value greatly to be a part of the LL community. Their attention to the details for which we care is great, and I would and already have recommended them to anyone who will listen. After my recent experience with ID theft, there were many others who recommended LL to us, not only in our family but others as well. Thanks LL.

We have such peace of mind because LifeLock is always protecting us. We appreciate the monthly notifications from them. And, we are especially impressed with immediate inquiries as to large or out-of-area purchases made by us are being checked upon. They rate up at the top of our confidence and satisfaction meters!

We subscribed to LifeLock at a time when we are dealing with identity theft issues and we are very happy with the excellent and prompt service. We have encouraged all our family members and friends to do the same. Thank you.

Thank you LifeLock for catching a fraudulent attempt to open a credit card in my name. The agent was helpful and efficient. I recommend this service to friends.

I count on LifeLock to constantly observe and review to protect my information from being stolen or misused. I feel at ease knowing that they are busy protecting my information. That's a great comfort to me.

My oldest son recently moved his cell phone service from AT&T to Verizon. Shortly after he opened this service I received an alert from Lifelock due to name match. I was able to confirm he had done this within minutes and make sure everything was ok. His quote to me when I called him to inquire was priceless, "That is crazy that you found out about me doing this that fast!" Thanks for the peace of mind.

Great results from a questionable credit inquiry.

My experience has been good. On the rare occasion when I opened a new account, LifeLock was quick to verify with me. I have never had an identity theft so I have no experience in that regard and I hope I never do.

Unauthorized credit at Seventh Ave. store in figure very large. Was reported to me and taken care of within minutes. Very pleased.

I and my wife have been members for several years. Overall I feel LifeLock is too expensive. Discounts are given to new members but loyal current members have to fight to get a 5% discount. Also a husband and wife with joint properties and bank and credit cards still have to pay for two memberships to protect the same items. Probably will not renew next year.

Representative was courteous and helpful.

I thought I was doing well with you until I got a new Credit card from Capital one. They issued a new card with a Chip in it and my billing was added from my old Credit Card #. I have called three times to straighten this out and each time have been told it was taken care of. How can you monitor my accounts when you can't get my account corrected?

Within minutes LifeLock sent me an email to inform me of someone attempting to get a credit card in my name. With that we called the bank and had the card canceled and the inquiry removed from my TRW report.

We were notified by LifeLock about accounts that were opened by phone and E-Mail. It was very detailed and fast! They were legitimate transactions and openings but they told us right away. Had they been illegal we would have had plenty of time to notify all parties involved. They do a very nice job!!

I called LifeLock and the rep. in customer service told me that since someone used my information to open a credit card account your company does not cover any part of my situation. He told me it was a financial information and LifeLock doesn't cover financial, or fraud. I just want to know what in the hell do I even need LifeLock? I was told in the beginning that LifeLock had my back, hahaha not true. Someone bought a h-p printer with my paypal info and a new account card for Paypal. Someone attained property that was not me.

I had a pleasant and informative conversation on October 28, 2015 with Tamika ** in the Restoration Dept. She was very helpful in explaining the procedure to file my claim regarding the recent Capital One identity theft using my name, mother's maiden name and my social security #. I have had ongoing identity theft issues for several years, including IRS. This is why I signed up for LifeLock's protection.

LifeLock will notify you the instant they notice something wrong on your account. They helped stop identity fraud on me.

I was very surprised when a LifeLock Alert came up regarding our address change. Fortunately, we really had moved. But if we hadn't, it could have been an identity nightmare. When I called to verify the change, the gentleman I spoke to was informative and polite.

I feel protected since I was a victim of identity fraud. LifeLock helped me call the correct agencies and has given me peace of mind. Thank you.

LifeLock did a tremendous good job investigating my situations. They cleared my name. You really saved my identity. THANK YOU SO MUCH! Much appreciated. I will stay with you for life.

I like knowing I have someone or thing watching over my business.

I have had Lifelock for a few years. Every time I have contacted them, they have been polite and very helpful. I have referred others to them and will continue to do so.

Lifelock is the only ID Theft provider that I have had that actually sends me emails when my IRA account has activity. I also get notifications of Sex offenders in my neighborhood as well as notifications of bank account activity. Love it.

We all live in uncertain times. Only those that do not care and are not aware are the ones at major risk. Being a reader and wanting to know what is going on, helps to prepare us for most any event. Simply said: LifeLock is the way to "Peace of Mind". Wish we could afford the best protection. Retired, on fixed income. Enough said...

I have had a very difficult time in getting our new address and telephone number into your database system. The information that you had was our old address and telephone number until I changed it and put in our new address and new telephone number again. With respect to the alerts that you have provided me, they were something in response to some credit related action I had taken.

The person helping was very nice and kind.

Credit card opened w/o knowledge - Handled rapidly and correctly.

I have an inch thick file of attempts to use my identity to open credit cards and bank accounts over almost a whole year. I'm so thankful that I had LifeLock who has followed each incident and investigated hoping they are able to find the perpetrators. Had I not had Lifelock, I don't know what kind of trouble I would be in a year after the first try... So I am very thankful for this service and know that the attempts will still take place in the future but Lifelock will take care of it.

Very helpful and friendly. Thank you.

I have been with Lifelock a few years and have never felt so safe from identity theft. I recently changed my email address and Lifelock was most efficient in helping me, so that I know they will contact me if needed. I have recommended them to several friends and I know some have followed through and are now members.

They give me peace of mind knowing that they are watching out for me.

It's the best protection for citizens hard earned financial status and credit from robbers who think that everybody owe them instead of working for it. They think they can just steal from others and get off easy. I'm very pleased with LifeLock.

LifeLock keeps a close watch on my finances and lets me know if anything major happens. So far it has all been transactions I have actually made.

I was notified by LifeLock that my email address and birthday were stolen from a hacked website and were on the "black market." I never got notified by the website that they had been hacked! Thanks.

We recently started re-financing our home to get a lower interest rate. As usual there are the Credit Checks which you would expect so when LifeLock sent me the alerts I checked them out and then cleared them. But at the same time I purchased some software online and during the check-out procedure it asked if I wanted a credit card. I clicked the No Thanks box and went about checking out. Then I was asked to verify my info so I did. The next thing I know that same company was checking my credit and had in fact set up a credit account even though I had said No. When I reported it to LifeLock the representative said this is becoming all too common and people don't realize they've had an account started without their permission. LifeLock is a great tool to have so that things like this don't happen and then years later you're trying to figure out, How Did That Happen. Thanks LifeLock.

I have been a victim of identity theft for several years and I turned to LifeLock for help. Your representatives were amazing. They went above and beyond to fix my mess. I tell everyone about your service and urge them to join LifeLock. I still have isolated identity theft incidents but I always get a phone call from LifeLock or the establishment where the thief is trying to use my name, because of the fraud alert I have at the three credit bureaus. LifeLock was instrumental in setting that up for me. Thank you for your well-trained agents.

My bank initially recommended LifeLock protection. Eventually, as I began to notice the additional forms of protection offered by LifeLock, it seemed like manipulation. If these additional forms of protection were so good, why didn't Lifelock just add them to existing accounts, instead of offering varying levels of protection. So, I secured protection from a source other than LIfeLock. After a year of comparing the service I received from each source, it was very clear to me that LifeLock was the least favorable, so I cancelled my LifeLock protection.

I haven't had LifeLock long enough to fairly comment. So far so good. I haven't had any issues as yet. Feel much safer having LifeLock...

I still do not know where and how I can get the security questions answered in order to add my account monitoring.

Recently LIFELOCK notified me of an attempt by someone to obtain a credit card in my name. My information was apparently stolen (possible data breach) and there have been several additional attempts to get bogus credit cards. LIFELOCK's notification allowed me stop the issuance and to place a fraud alert with the three credit bureaus - thus preventing several other attempted applications for credit cards.

LifeLock alerted me online about possible identity theft. They phoned telling me the credit card company. Contacting the company, I recalled that I had requested an online loan. The credit company said all was OK.

Take your money each month and do nothing. Sorry outfit. The Union Bank and Trust been in business for years and you cannot contact them.

It's such a good feeling knowing someone is watching out for your interest.

I feel very comfortable knowing someone is monitoring my finances, so I do not have to worry about losing everything to a stolen identity.

The Agents at LifeLock are a professional group making the process of monitoring your credit and financial information a one stop place to ensure your credit information is under your control through LifeLock Process. The many steps are made easy by the LifeLock team. They move you through the process seamlessly and the on-going monitoring process is high quality. Followup is required by the individual and this ensures you are paying attention to your valuable information.

So far very happy with the experience. The only negative is my bank had problems with me giving out my login. After 4 tries it has finally worked out.

It's the BEST investment I have made in a long time!!

Whenever I have a question about the services LifeLock provides I am always very satisfied with the answers given.

I have been a member of LifeLock for almost 18 months . During that period, I got one auto loan and two credit cards. I never received any Alert message from LifeLock. I called LifeLock and was told that I should not worry. If anyone misuses my SS #, Lifelock will spend up to a million dollar to fix that. Frankly, I am not fully satisfied with that answer. I do not want a problem to happen in the first place.

There needs to higher limit on the number of credit cards that can be registered.

I am a new member. I really haven't had time to formulate a qualified review, but my experience so far has been competent & professional.

LifeLock has been very helpful with current fraudulent attacks on my credit. Their alerts and representatives have worked with me and third party creditors to stop online thieves from opening accounts in my name. They are continuing to increase their monitoring and restoring any damage to my credit. I don't know where I would be without them.

I just joined LifeLock a month ago. Whenever I called for whatever reason, everyone was pleasant and helped me through the process. The reason I didn't rate a 5 star is because I haven't been a client very long.

I feel confident that my accounts are secure with LifeLock.

My son had his identity stolen a few years ago. Right after that I started hearing about LifeLock. After checking them out and having a long call with a representative, we decided to join LifeLock. Feeling protected as is possible these days, we are glad we joined. I also like that each month we get our tri-bureau credit report and can monitor that.

I recently had three attempts to take money from my accounts or get a new credit card in my name. Thanks to the vigilance of my credit card companies, no funds were stolen. I reported this to LifeLock and was told by email this is not the kind of thing they are capable of detecting or doing anything about. After discussing this with LifeLock by phone I felt that they were very disorganized and didn't even know how to get to my original email or LifeLock's response. I am wondering why I even have a subscription.

We were traveling in Israel and Jordan when we received an email from LifeLock asking if we had made 2 purchases with our Discover Card of about $1500 each. We had not. Based on this alert, we called Discover, stopped payment, halted the purchases, and closed the account number. The alert saved everyone a great deal of problems. Even the online store through which the purchases were made were happy because they did not finalize the sale. When we returned home, we changed our Ebay and PayPal passwords. We feel far more secure now about how our finances are protected by LifeLock.

So far I am satisfied with the whole experience, I just enrolled a few weeks ago so cannot give a high rating at this time. Still on a trial basis so once I know how it really works in time to see how I'm protected then maybe give a better survey.

Lifelock has been on top of every account or mortgage I have opened. They seem very good at watching my accounts. Appreciate the safety.

They called me before I knew someone was trying to open an account under my name. They held me by the hand to get things addressed before it created credit issues and worked with me and the creditor. They also gave me a clear path to address additional issues should they arise. Glad I had the service!

I signed up for the service for myself and my husband. It wasn't clear to me that my spouse would be charged separately, all I saw was add an additional family member. The $195.00 fee was expensive for us, we are seniors on a limited budget, but I thought I'd try it. Then after the monthly trial, I got the alert that my card was being double charged the same fee. I called, and was told about it being an individual fee so I cancelled it. They cancelled everything just fine. Now I'm left wondering what you do with the private information you now have on us and if you'll be hacked next! They cancelled the service, but no one could tell me our information would not be in the system, or that it would be safe. That in itself is disturbing. I'm not happy and would not recommend the service to my friends because of the risks you have to take in trusting your company.

I feel very safe knowing the LifeLock is monitoring my credit cards and other important aspects of my life! I sleep a lot better, too. A friend of mine recommended LifeLock to me.

LifeLock alerted me regarding a credit report that was used with my ss#. I received this days after it was actually pulled. It was a legit use of my ss# but I was a little surprised that I was not notified sooner.

The website is easy to use and monitoring your finances is very easy.

I received a text at 3 o'clock AM from LifeLock, someone was attempting to open a phone account online in my name. I declined the text and LifeLock listed it as fraud... Thank you LifeLock.

Among the things I like about LifeLock is the monthly notification that 'all is well.' It is reassuring. And if there is a problem, I'm confident notification will be instantaneous. Also, I appreciate talking to a real live person right away when I have called.

I think you are very good and look out for our cards and id too. I tell a lot of my friends. I would like if you all would send us our credit report two times a yr so we can see it. We pay you we should get something from you... And I would like to get my Daughter on this too. She has had tax fraud. Someone has sold her idea and forget too.

Have been really happy with LifeLock. Think it is a little pricey, but overall, excellent.

I had contacted LifeLock to help correct a fraudulent attempt by someone other than myself to get a Verizon cell phone using my SSN. My LifeLock membership was started after the date of the fraud; therefore, your rep was unable to help unless I paid for the service to correct this with credit bureaus. This I understand but would have been more pleased if it could be handled without a fee. Your rep was excellent in the way she handled the inquiry. Service as 5 star except for the proposed fee.

We joined LifeLock and know that we made the right decision. We have had nothing but excellent and prompt experience as we are dealing with identity theft issues... We have already encouraged all our family and friends to join... The price is right.

Had a Problem with my password, got it fixed really fast. Also very happy with how fast LifeLock responds when new activity takes place in my name. So "Thank You" to all of you!!

Possible Alert - All was well. I was very satisfied with all I talked with at LifeLock.

Hassle-free protection. Million dollar guarantee.

Someone applied for credit in my name. LifeLock, investigated, cleared it up if the payday company, and told me how to put a fraud alert on my credit. Excellent care, service and concern.

When cancelling this service, the customer service agent was very aggressive in persuading me otherwise. This is not the right approach. I am not sure if I would try this service in the future due to this incident.

This is the first time I have ever joined LifeLock and honestly I love their customer service. They are fast, easy and very efficient. They answered all my questions very simple. And honestly joining LifeLock has given me a true peace of mind.

It gives me comfort to know that I'll be watched by the knowledge that my affairs have had action, notification to me either by phone or received on my computer that there is activity taken against my name on any and all matters.

I've only had LifeLock for a few weeks. Nothing has happened and I hope nothing will, but I feel safer with you looking out for me.

They are really awesome. I feel safe with my credit and my other things.

The rep was professional, courteous, and the problem was resolved during the first telephone call.

I purchased LifeLock Ultimate Plus for myself just to keep a second set of eyes on my financial accounts. I soon realized that with their notices of transactions at the amount I was able to set was priceless, as it caused me to look at my bank statements to double check myself. Within a couple weeks I purchased three new accounts, the LifeLock Advantage, for my wife and two grown children. Now we all are protected and appreciative of the service. On the one or two times I had to call for information I was treated with the professional respect that I believe more companies should copy. I was given answers in terms that I could understand. I have and will continue to recommend LifeLock to my friends and family.

It was very difficult to get cards and accounts listed and in fact I am still struggling with one bank account. The operator that assisted in enrollment was very good and I would never have made it without her. I am not interested in criminal reports just credit thief.

We have been members for several years and have had no problems. The peace of mind is wonderful.

I love the fact that LifeLock is on top of my activities. The moment an account is opened, or my credit is checked, I get a call from LifeLock. I can rest at ease, and sleep comfortably. Thank you LifeLock.

I like LifeLock because I was scammed two different times. I was very fortunate because my credit card actually caught these two scams in time & they called the web sites they had used and I was given new credit cards and was able to avoid the two scams. This is when I knew I had to join LifeLock in order to receive some security and I have not been scammed anymore. LifeLock gives me peace of mind!!

I recently opened a credit account with a local retailer and within 30 minutes of returning home I received an alert from LIFELOCK that activity had taken place with a credit card being opened in my name. I now feel safe that when there is activity taking place involving my name I will receive an alert from LifeLock.

Someone was trying to get a credit card in my name and LifeLock is taking care of it for me.

Opened new acct. They contacted me right away. They keep me informed in a timely manner.

Being electronically challenged, I was having a hard time getting logged in. I was able to call and be connected to a real person, not a computer. She (I believe her name was Christy) was able to walk me through the process. She stayed with me while I moved around on the site. She invited me to call again, if I had any more questions or problems. I have, do, and will continue to recommend LifeLock.

I was notified via cell phone call of an alert on my account. I contacted LifeLock and they explained that due to a credit check by the Navy Credit Card system an alert flag was sent. I advised the person that the credit check was fine. The person was very helpful, professional and courteous.

I am happy to have LifeLock in my corner and watching over me.

I was concerned as to which email address had been compromised. When I contacted LifeLock the representative explained what to do and which address had been compromised. The entire experience was quick. Thank you LifeLock.

The representatives I talked to were very helpful and resolved my situation in a timely manner.

I spoke to Theresa, she explained that I got an alert that someone was filling out an application for credit with my social security number. She suggested that I sign up for the Advantage plan, which I did. They were courteous & helpful.

I would highly recommend the services of LifeLock to a friend.

I have not had any serious problems with LifeLock and I appreciate the notification of Sex Offenders in my neighborhood. I rely heavily upon it to prevent and swiftly inform me of any possible indication of ID Theft!

Very pleased with the way I was treated and how quickly everything was handled. Gives me peace of mind to know that your company is watching over all my personal items. Feel very safe and at ease with LifeLock. Just wish I would have done it sooner. Thank you very much, it's a pleasure doing business with this company. Will be with your company for many years to come. Thank you so very much.

I have used LifeLock for several years and I have been very pleased with the service they provide. I have had a few scares and LifeLock has been there for me each time.

The young lady who guided me through the process was very helpful. She was kind and patient and expressed all the qualities an employer would expect from an employee. She is indeed a valuable asset to your company.

Seems like a very thorough program. Coverage seems quite flexible for the three programs (Ultimate Plus, Advantage, and Standard) depending on one's needs. I will consider subscribing to LifeLock when I get the opportunity. Your representative (Haley) was excellent.

I was recently notified by LifeLock of a possible sale of my personal information on the black market. When I called my bank to ask if my credit card had been compromised, they assured me that no record of any wrong-doings was listed. Because of LifeLock's notification, I was able to bring this to the attention of my credit card company so they could be on alert to any purchases that appeared "out of the ordinary." Being forewarned is definitely forearmed!! I consider LifeLock the most valuable protector of my personal information, and I wouldn't be without it!!!

A very satisfying experience. Customer service was extremely good explaining the functions of the company, very courteous. Happy with them.

I think the best thing is that I am unaware of them and what they are doing as I have not had any difficulties... THAT IS A GOOD THING! But I do know that they are in control and will catch any issue as it arises. That gives me a great peace of mind. I also like how easy it is to have the payment set up so that they are paid automatically and all I have to do is put it in my registry to keep track of payment.

The services provided by LifeLock is great! I will definitely recommend to family and friends.

Recovering account information - Very professional and excellent service.

A fraud charge on my credit card. SHE WAS VERY PROFESSIONAL and right to the problem. Everything was discussed and solved. THANK YOU VERY MUCH.

Needed assistance with sign up. Lady was very helpful in getting my new passwords set up.

Internet access is problematic. A password is reset and never recognized thereafter, requiring a phone call to discuss an alert. Also, user name is not intuitive or related to anything. Pretty impossible to remember. Alert feature is timely, accurate and appreciated.

I have been very pleased with LifeLock. They are always available and ready to help. I sleep better at night knowing they are working for me.

The person could help. So far he try his best.

I was charged for a subscription that I did not want. Felt comfortable calling LifeLock; however they said I should call the bank. The assistants were supportive but I would have preferred that they call the banks etc, which was the case with previous financial security companies that I had used.

I have had my identity stolen and after paying a large sum of money, a friend told me about LifeLock and now I can sleep at night. Great Company and Great Service.

When I called in to respond to my alert the clearance questions were perfect and gave me a sense that they were protecting my accounts. Additionally the rep was knowledgeable and very courteous. All in all a very pleasant experience with extremely qualified staff. Thank you.

Excellent security especially in this day and age. Twice we (legit) opened new accounts and you guys called on it. Thanks for the attention as we feel better knowing you're there for us... Dan & Marge.

My experience has always been great. They have been very patient and understanding. When we talk on the phone they have helped me by repeating things. They would slow down with their speaking if I asked them to. They were always positive speak.

Called several times to cancel service and still received renewal notice in the mail, prompting another phone call to ensure not being billed. Poor customer service.

LifeLock notification: Black market website activity. When I was told that LifeLock cannot stop actions like this, only make me aware of them, I became upset.

I had ordered something online and never received the item or was I billed for it. I was concerned about the way and the information I was ask for and gave over the phone. I was assured by the person from LifeLock there should not be a problem and she explained why there should be no problems. The explanation satisfied me and I haven't had any difficulties with that order. Thanks.

Applied for and was granted a new JC Penneys credit card. I received an alert by the time I came home. I responded and cleared the alert. I talked to a rep and the whole experience was first rate. Thank you.

After one year of a basic plan, I decided to upgrade to the Advantage Plan when I renewed my LifeLock membership. I have been very, very pleased to know that I have someone watching my accounts and credit cards for any thievery. Also, I will get a credit score and annual credit report with my new upgrade, which I consider fantastic. The people at LifeLock have been very patient with me in assisting me and extremely helpful, each and every time that I find it necessary to call them on the phone. Thanks, LifeLock!!!

I was alerted of an attempt to use my identity for a credit card at Sears. When I denied it was I who applied LifeLock immediately proceeded to rectify the problem and my credit was protected. Thank you.

Really appreciate that we are notified any time there is any activity involving our accounts, inquiries in our name, and the potential of opening a new account. I was opening a new account for our cable service and within 30 minutes (I was still sitting with the cable rep) I received an alert. Fortunately we have not had a 'problem' but I am confident that if we do, LifeLock will be right there for us.

I'm very pleased with this service. I always get excellent customer service. The staff are very courteous, knowledgeable and professional.

Excellent Customer Service. I was given affordable monthly payments for LifeLock service instead of the yearly fees.

I literally sleep better knowing I have LifeLock protection!

Lifelock has been great to notify us of any unusual activity within our financial and identity fields. I definitely would not do without Lifelock.

Whenever I have called customer service, they have ALWAYS been very courteous and knowledgeable. Made good recommendations. I appreciate that you can call them 24/7. Glad I am a member.

Lifelock has provided a sense of great security. I use my credit cards a lot and I travel. When an alert about an unusual transaction comes in to me to be verified, I know that they are paying attention to my financial safety. Thanks, Lifelock!

The most professional, deterrent security system in use today. I truly thank you. God Bless You!