LifeLock Reviews

I have been a member of Lifelock for a little while! I started when I had some good credit. Although it's not great now the program has never failed me and always alerted me to issues from creditors to score alerts to child safety. I will be back.

I like fast alert responses, and follow-up.

I am so pleased with the service I have received from LifeLock since becoming a member. They are right on top of every alert and communicate with you until the situation has been settled. I feel so content and comfortable knowing that LifeLock has my back and is protecting my credit and well-being. Thank you LifeLock.

LifeLock Team has been incredibly helpful with every step of navigating the confusing web of my identity theft. They even went back into records that happened several days before we signed up for their service and helped me contact agencies just to help me out. They were kind, empathetic, took the time needed without rushing me during a time that was somewhat overwhelming in scope. I give them an A+!!

I have been a client of LifeLock for several years. I enjoy the fact that 'someone' has my back. When I've made significant purchases 'out of state', I have been called by LifeLock to confirm my identity. Also, when opening a store account I am contact by LifeLock, again to confirm my identity. Knowing someone can check my identity and possibly deter another person trying to 'steal' my identity is a valuable service.

My experience with Lifelock has been nothing but excellent. Your staff has been very kind and knowledgeable. I am experiencing major problems with identity theft and Lifelock is putting a stop to it. I cannot thank you enough. Everybody there has been so kind and courteous makes me feel someone actually cares.

I'm a LifeLock customer for years. Sometime in April & May of this year, I received an alert from them on my cell phone. There were several attempts trying to open an account under my personal info but didn't succeed. LifeLock told me what to do.

So far I have had no identity theft problems, but I believe that LifeLock has the organization and skill to protect me and my family. I truly hope I never have to find out how good they are.

I was notified that a credit card was applied for with just my social security number. No name or Date of Birth. I had not applied for any new cards or added to any and Safe Lock was on this immediately to notify and confirm this. They contacted the business and they did not have my personal record on file. So they have closed the case. I called Experian and added a fraud alert. Great service they provided. Thank you.

My last dealing with LifeLock was simply to change my password. Other than dealing with a stubborn machine, the task was accomplished successfully but it wasn't as simple as I thought it should have been. On several attempts in providing my chosen password (which received a high rating on feedback); when trying to activate the new password it was rejected by the machine program given that all the prerequisites were met. It took several attempts, always ensuring all the proper requirements were properly met that the machine finally accepted my choice. I enjoyed playing the game but some would not have been as patient which could result in loss of an impatient customer.

LifeLock has always been promptly with informing me of any problems I might have. Always courteous in communication. Very satisfied.

Usually, I am not do calling your company. However, once a while, when I call you, you always do prompt response and services. I like that.

I am completely happy with the service provided by LifeLock. The prices are reasonable and they deliver what they promise. What more could you ask?

I've been with LifeLock for a few years now. What I like the most is how they protected my cards over the banks. The banks say they can protect your cards. They say similar to LifeLock. Don't listen to the banks. They are wrong. I just went through a bad experience with bank with their fraud division. Even after I answered all the bank's security questions they still did me so very wrong.

No issues - pleased with service.

They are so fast in catching things. If I open a change, they call 2 to 3 mins later. Also when I talk to someone they are so much help and so nice. I really love LifeLock. It is great to have. I would tell anyone to get it if they can. It gives me peace.

Quick response to the problem. Very satisfied with our experience.

Going over small credit card monthly bill, I came across a small item I knew was NOT mine. It was a charge for something purchased by e-mail out of the country-easily recognized since there was a small foreign transaction fee included - and I have not made any purchases out of the country. I called the vendor, refused the bill and called the credit card (Discover).

While I understand the need for protection of my personal information, I have found out that if you do not live in a large city and do not bank at one of the 8,000 banks in the data bank of LifeLock, you might not have all of your financial information protected with this enhanced product as you thought you would after all. I have been trying for months now to get my bank inserted into this database and, yes it is a small bank in a sparsely populated area of our country, but it would really have been nice if these restrictions had been made known to a prospective customer before they paid the extra monies for the enhanced product. I do understand that I am trusting the people at my bank and at LifeLock to get the necessary paperwork processed for this connection, so I guess this is just a classic case of buyer beware.

Great peace of mind.

I have recommended LifeLock to family and friends. I feel safer now that I have it. I am 85 and I am thankful for your service. Good job!

Leased a car. Process was blocked because Experian had a freeze on my credit. Within minutes of unfreezing Experian Lifelock called and sent me an email warning me that things were happening with my credit. Had that not been me doing that, I would have known right away that I was a victim of ID theft.

We were informed by the IRS that someone had attempted to file our tax return using specific information including names, addresses and SS numbers. We are longtime subscribers to LifeLock so immediately called to find out what we had to do! The CS agent was extremely knowledgeable and walked us through all the steps to take with all the agencies we needed to contact to protect ourselves. The agent made this extremely stressful process understandable and gave us assurances that the process would take care of our concerns! Thank you LifeLock for being there when we most needed your help!

I received an email warning me that my driver's license was used to open an account with T-Mobile. The response was to keep an eye on my checking account. It's nice to see that LifeLock is working. Thank you.

I am pleased at this point with Lifelock so far.

It took a while to get things set up, but now I feel confident that my wife and I are protected as well as we can be in today's environment. Would recommend to everyone.

I have called on a few occasions and every time I get a professional person with knowledge of your product and I get the information I need in a timely manner. I trust LifeLock in protecting me and my family and have told other people about your service. I heard about you from Glenn Beck and Rush on the radio and have been a member for a few years. God Bless You Always!!!

Medical events required sending a POA to LifeLock. Prompt, professional & courteous. Negative: original contact phone representative hung up on me. Positive: validated LifeLock protects privacy & information as advertise.

I am a private subscriber to LifeLock. I was recently concerned that my personal information might have been compromised and notified LifeLock. The representative who spoke with me was professional, helpful and knowledgeable. I was left feeling a sense of relief following this contact as she explained my options and reassured me that I was in good hands with LifeLock.

Having LifeLock is awesome. I wouldn't be with any other company.

Very good service.

Had an issue with someone trying to open a charge account in my name. LifeLock was on it. Got a call and an e-mail. They helped me thru the process with no fuss or muss. The Rep. that helped me was excellent and knew her job, spoke fluent English and cut thru the red tape to resolve the problem quickly. What do you know a service that actually works.

I emailed about a fraudulent charge on one of my credit cards. The person responding to my inquiry explained everything in a way that made it easy to understand. They responded in a timely way and were very courteous.

Best service. Help and completed resolution. Have recommended this service to everyone. Great job LifeLock.

LifeLock caught two attempts of identity theft using my name and SS#. These successful defenses, easily saved me money and more importantly many hours of my time trying to undo the damage to my credit later.

I worked with Samantha regarding a couple fraudulent applications and charges. She worked on my behalf and took care of the issues in a efficient, friendly matter. LifeLock is worth every penny. Thanks, Samantha (from AZ)! You rock!

Excellent service and protection!

I am not keeping up as in recent months but can still appreciate the communication of knowing what is or is not happening with my account. Thank you.

Wonderful company. Every time I have applied for an account or loan LifeLock has contacted me.

There have been NO breaches in any financial business to present, so any monetary process that I have used has NOT been transgressed.

I am a very elderly widow and did not understand some mail that I received from you folks. So I called and a very nice gentleman explained the whole thing to me. He was so patient. Thank you for having these kinds of people working to help people like me!!

We experienced ID Fraud that affected our credit at several businesses and when we filed our income tax. LifeLock was very responsive and contacted the vendors to correct the fraud. Additionally, they advised us about actions to take with vendors, federal government and state government. As a result problems were resolved and we received our tax refund. They were courteous and informative and a great help during a difficult time in our lives.

LifeLock notices if I have applied for a new credit card or applied for a loan. They are on top of my account like a Rottweiler dog guarding my property. They don't miss a thing.

Having LifeLock makes me feel safe and secure from losing my personal identity and both debit and credit cards.

I was already a client of LifeLock when my total identity was stolen. They alerted me to the illegal use of my social security number and I would never have known I was a victim without this service in place. I am winning the war, not the thieves.

I am very pleased when I was given multiple notifications updating the status of the alert. Also the LifeLock representative coordinated a call with Verizon to resolve the issue.

It was a great day when we enrolled with this security service. I was shocked at the prompt alerts I received when I applied for credit at different stores. It was AMAZING! I congratulate LifeLock for this outstanding service and have been telling my family and friends about their amazing security system.

Someone opened 8 checking or savings accounts with Bank of America. LifeLock alerted us and Jennifer **, with LifeLock, handled all the paperwork to get this resolved. She had the 3 credit report companies send us a copy of our credit report. These reports showed nothing had been charged to these accounts. We are thankful for her help.

I am happy to say that we never receive any phone calls or e-mails from LifeLock about our accounts. However a few weeks back I did open a new checking account for my mother and my name is also on the account. This means that my social security number is also on the account. LifeLock called the very next day when the bank was processing the account and also sent me an e-mail that someone was using my social security to open a bank account. I gave them the info needed that it was me.

I was very happy with LifeLock. Just taking a break while the US Government is my security for the next three years.

LifeLock is one of the best products I have to protect my account. Offered by Bank of America, LifeLock has called on numerous occasions and prevented potential threats to my accounts. Thanks.

LifeLock notified me that someone was trying to take out payday loans and a Nordstrom debit card under my name. I did not authorize any of the loans or card. LL contacted the authorities and told me to call the credit bureaus. The issues were resolved. I appreciated the swift attention in contacting me and resolving the issues.

I really like these folks because I don't hear from them! That was said tongue in cheek because while I don't hear from them means that what they say and stand for, is what LifeLock is all about. The less we speak, the better my financials are being protected. Thanks a bunch and hope everyone thinking about security will at least "try" LL... Who knows, maybe you'll like 'em, I do!

Kind of silly isn't it when e-mails received headline "you want to hear from me" then proceed to send the message in unreadable code. When brought to your attention the response, in effect, was that you were having trouble with Charter.net. Is that my problem? You are selling a service. You have the ITs. Tell them to solve it. I guess your service is OK since I seem not to have a problem. But what good is it if I can't read your e-mail and your only suggestion is that I ought to download another thing to correct the problem. At age 82 the only thing I want to download is another year of good health and even LifeLock can't guarantee that. Otherwise, if something significant goes south, please have someone who speaks clear English call me. Thanks. Nice to have this opportunity to vent.

An occasional e-mail tells me nothing. I am disappointed that you do not give me an annual credit report. I did as you instructed and the report I got was wrong. They reported that I owed $15,000 on a card. I do not owe anyone anything. They also do not give your rating unless you pay for a membership.

My CC was compromised while out of state. Since my annual payment came due at this time, LifeLock agreed to allow me to wait until I returned home to make payment with new CC.

Hey... I just started LifeLock and got my first credit score. But the score seems it's wrong or made up. 1st, Credit Karma's score is very different from what I have in LifeLock and Credit Karma's one makes sense to me. Dudes... I just created my card a few months ago, it's not even possible that I can have that score. I don't think I'll be back after my 30 days trial.

I have been a customer with Lifelock for about 7 yrs and I am very satisfied with their services. Whenever I had a problem or needed information regarding my account, the customer representatives have always extended courteous service and treated me very kindly with patience and helped to solve whatever problem I had. I even was emailed the answer to questions on my account and even alerts regarding anything affecting my account. I am truly satisfied and grateful to Lifelock.

Someone in Jacksonville used my name, telephone number (I think that is how the collection agency got the number), and social security number to open a Comcast account and then stopped making payments. The bill they left was around $1,340.00. LifeLock communicated with Comcast after I sent in all of the materials needed to prove that I live in Tallahassee and it was not me and got it solved. I sent in all of the forms sent to me by LifeLock. I was very satisfied with the guidance and help I received from both LifeLock and Comcast.

For $10 per vendor you can freeze your credit report with each of the 3 major credit bureaus. What I was most disappointed with, was the immediate rise in cost for a dependent whom turned 18 while I was subscribed. Every major insurer from automotive to health will allow me to keep my child on my existing policies as a dependent, but LifeLock immediately began charging me as an "Adult" for his policy. This to me seemed highly predatory.

LifeLock notified me quickly and helped me resolve this issue. I am very satisfied with the service that LifeLock provides.

Very little information was given to me.

After being referred to LifeLock, I am so glad I signed up! I appreciate the "alerts" and I feel that all my accounts of secure to the best ability it can be with LifeLock. And ever I need to call with question or concern, I receive a quick response from your team and they are ALWAYS pleasant and helpful! Thank you! I appreciate you looking after me!

Talk about staying on top of things! They don't miss a thing!

I wanted to use LifeLock for years but always put it off, believing that I wasn't too vulnerable since I didn't use credit cards much. Debit card, yes, credit cards, no, but rarely at big stores. Then I dodged the bullet when OPM got hacked but it made me nervous. When my cell phone company got hacked, I finally took the plunge and signed up for LL. It's all good, but I get frustrated since one of my three accounts has to be routinely reconnected and another initially connected but now never connects, due to something in my bank's computer set up. Hopefully the latter's computer set up is equally effective against hackers.

My kudos to your staff that handled my possible ID theft problem in October of 2015. Very concise and professional and helpful during my ordeal with ID theft.

First, I would recommend LifeLock to co-worker, friend and/or relative. They notify you the minute something looks funny. Thank you very much for being there.

I started LifeLock two years ago when I was concerned that my delayed IRS refund might have been victim of identity theft. This is an IRS problem not included by LifeLock. Now I file as soon as I can and an amended return when I get the rest of my 1099's and K-1's. There have been no big disclosures of theft from hackers getting into large databases. Nothing from LifeLock in the two years. Figuring I'm a low risk, I stopped my subscription. I was satisfied with LifeLock.

Have alerted me as to possible uses of my "stuff". I'm very appreciative of the quality of LifeLock. Have recommended the services to many of my peers.

Early notification on loan processing.

In this day and age of computer hacking and credit card fraud, it is nice to know that someone is overseeing my financial affairs. I take as many pro-active steps as I can, but LifeLock goes above and beyond that.

I depend on LifeLock to keep monitoring my credit for any frauds. My credit scores are important to me. I've cleaned them all up, thanks to LifeLock, any marks I had against my credit score. Thank you LifeLock! Great Job!

LifeLock is a life saver. We was alerted about an identity theft, and we will like to thank you all for doing a good job.

I recommend it to all my friends. I give it as a gift. In this era of potentially invasive electronic intrusions, I feel much safer knowing that LifeLock cares about what happens to me. LifeLock does the things I cannot do to protect my family and goes way beyond the electronic mile for me. The LifeLock operators are superb.

If you are thinking about signing up with LifeLock, do it now. They mean what they say and say what they mean. One of the few companies left you can trust. Awesome is not a strong enough word to describe them. Thank you LifeLock.

I received an alert text from LifeLock within 10 minutes after applying for CreditCare at my dentist. Since I didn't respond to first text, I received another text urging me to confirm or deny the inquiry. I'm extremely pleased with the service I receive from LifeLock. Thanks LifeLock!

Someone was attempting to set up phone accounts with two different carriers. LifeLock alerted me via text message & e-mail and followed up by arrange a joint call (LifeLock rep, me and the carriers). I received acknowledgements from both carriers as well as the three major credit bureaus that these would be removed from my credit history. Thank you LifeLock and your efficient and knowledgeable representative who walked me through the various steps.

On three occasions, someone was trying to get some of my personal information and LifeLock called me and took care of it promptly. Very p!eased with LifeLock.

Consistently have helpful phone contact with professional, helpful people. Open new account, they contacted me immediately. Thank you!!!

Someone tried to open 3 different accounts in my name and thanks to LifeLock, they were stopped immediately. Not only was I notified in time, thanks to their personnel we were able to contact credit card companies and banks that were receiving applications in my name. I was given all the information I needed to file a Fraud charge with my local Police Department. All credit agencies were put on notice and so far all has been taken care of. I highly recommend anyone to please use LifeLock to protect your name and accounts. THANKS AGAIN LIFELOCK and the employees who got me thru this situation. All were great to work with.

I had my identity stolen from me in 2007 and was feeling like "who just took 480 dollars out of my checking account? Who are they and how did they do this?" I was robbed electronically and was feeling very vulnerable. Then I found an ad for LifeLock. Not only did they help me, but I haven't had that feeling of vulnerability since. Thank you LifeLock for being my electronic big brother.

LifeLock is wonderful. Every time a check is cashed for over $500.00, I get a notice. I can either acknowledge it as a valid item or notify LifeLock immediately of the erroneous nature. So far, all have been fine. This is a wonderful feature.

Responses from LifeLock have been immediate and professional. We are pleased with their service.

We are very happy with our Lifelock experience and the feeling of security it gives. The monthly report is much appreciated, as well as scams to be aware of. Thank you!

I haven't had any serious breaches with my credit cards, but I do get emails letting me know that all is well. Also what's really comforting is knowing LifeLock is watching for any problems that might come up and they will contact me immediately. That's very reassuring!

I like the way I get alerts when there is a transaction on my accounts. So they are looking out for me and makes me feel a little safer.

You have never noticed fraud charges on my credit cards.

All of my experiences with LifeLock reps. have been positive.

I love the alert notices. They are very easy to review and simple to clarify. I would like to see some advancement with being able to set up recurring bill pay settings.

I am very pleased with the service that I receive from LifeLock, they have been very quick to inform me of any credit inquiries and have resolved any questions I have in a very timely manner. I believe that I am receiving great value for the cost of service. I would gladly recommend LifeLock to anyone.

Very happy with LifeLock. Wouldn't have known that someone was using my SSN if it wasn't for LifeLock. Their alerts via text messages gave me peace of mind and I knew I would receive good and care in resolving my ID compromises.

After two hang ups and two incapables my last agent and the one who eliminated my free service with AOL was corrected. Dennis Prager's suggestion is why I enrolled.

Enrollment was quick and courteous.

Requested a change in my coverage plan from LifeLock and the request was handled quickly and without any issues.

LifeLock notified me immediately about unusual accounts being opened in my name. The representatives from LifeLock walked me through what to do next. Thankfully we stopped the fraud within a few days. I still have much to do to get this cleared up, but in the meanwhile I am telling everyone I know to buy a subscription to LifeLock. Thanks!

I highly recommend LifeLock. My first phone call I was upset with my problem. The LifeLock employee made me feel very comfortable & explain everything that I could understand easy. I made another phone call 2 days later again most. Thank you LifeLock.

As a victim of recent identity theft, Nancy was extremely helpful in dealing with all my fraud alerts. She was clear with all the info I needed to know and do in order to protect my good name. She slowly walked me through the interviewing process with all creditor and credit bureau representatives. She completely understood my stressful situation and stayed on the phone with me for as long as it took to answer every question I had. Thank you, Nancy!!!

LifeLock is the most comprehensive financial protection tool out there. It is relatively easy to set up and use and it informs me of any and all activity on all my registered accounts. I trust that if any of my accounts were to be compromised, it would also be relatively painless to resolve.

I love the fact that you are so much better prepared for anybody trying to use any of your personal information or accounts. The ease with which it is to log in and then go to any specific area and see what if any activity has taken place. The home page gives at a glance anything that might be wrong or an update for your credit score.

Every inquiry has been handled to my satisfaction. I am well satisfied.

I value greatly to be a part of the LL community. Their attention to the details for which we care is great, and I would and already have recommended them to anyone who will listen. After my recent experience with ID theft, there were many others who recommended LL to us, not only in our family but others as well. Thanks LL.

We have such peace of mind because LifeLock is always protecting us. We appreciate the monthly notifications from them. And, we are especially impressed with immediate inquiries as to large or out-of-area purchases made by us are being checked upon. They rate up at the top of our confidence and satisfaction meters!

We subscribed to LifeLock at a time when we are dealing with identity theft issues and we are very happy with the excellent and prompt service. We have encouraged all our family members and friends to do the same. Thank you.

Thank you LifeLock for catching a fraudulent attempt to open a credit card in my name. The agent was helpful and efficient. I recommend this service to friends.

I count on LifeLock to constantly observe and review to protect my information from being stolen or misused. I feel at ease knowing that they are busy protecting my information. That's a great comfort to me.

My oldest son recently moved his cell phone service from AT&T to Verizon. Shortly after he opened this service I received an alert from Lifelock due to name match. I was able to confirm he had done this within minutes and make sure everything was ok. His quote to me when I called him to inquire was priceless, "That is crazy that you found out about me doing this that fast!" Thanks for the peace of mind.

Great results from a questionable credit inquiry.

My experience has been good. On the rare occasion when I opened a new account, LifeLock was quick to verify with me. I have never had an identity theft so I have no experience in that regard and I hope I never do.

Unauthorized credit at Seventh Ave. store in figure very large. Was reported to me and taken care of within minutes. Very pleased.

I and my wife have been members for several years. Overall I feel LifeLock is too expensive. Discounts are given to new members but loyal current members have to fight to get a 5% discount. Also a husband and wife with joint properties and bank and credit cards still have to pay for two memberships to protect the same items. Probably will not renew next year.

Representative was courteous and helpful.

I thought I was doing well with you until I got a new Credit card from Capital one. They issued a new card with a Chip in it and my billing was added from my old Credit Card #. I have called three times to straighten this out and each time have been told it was taken care of. How can you monitor my accounts when you can't get my account corrected?

Within minutes LifeLock sent me an email to inform me of someone attempting to get a credit card in my name. With that we called the bank and had the card canceled and the inquiry removed from my TRW report.

We were notified by LifeLock about accounts that were opened by phone and E-Mail. It was very detailed and fast! They were legitimate transactions and openings but they told us right away. Had they been illegal we would have had plenty of time to notify all parties involved. They do a very nice job!!

I called LifeLock and the rep. in customer service told me that since someone used my information to open a credit card account your company does not cover any part of my situation. He told me it was a financial information and LifeLock doesn't cover financial, or fraud. I just want to know what in the hell do I even need LifeLock? I was told in the beginning that LifeLock had my back, hahaha not true. Someone bought a h-p printer with my paypal info and a new account card for Paypal. Someone attained property that was not me.

I had a pleasant and informative conversation on October 28, 2015 with Tamika ** in the Restoration Dept. She was very helpful in explaining the procedure to file my claim regarding the recent Capital One identity theft using my name, mother's maiden name and my social security #. I have had ongoing identity theft issues for several years, including IRS. This is why I signed up for LifeLock's protection.

LifeLock will notify you the instant they notice something wrong on your account. They helped stop identity fraud on me.

I was very surprised when a LifeLock Alert came up regarding our address change. Fortunately, we really had moved. But if we hadn't, it could have been an identity nightmare. When I called to verify the change, the gentleman I spoke to was informative and polite.

I feel protected since I was a victim of identity fraud. LifeLock helped me call the correct agencies and has given me peace of mind. Thank you.

LifeLock did a tremendous good job investigating my situations. They cleared my name. You really saved my identity. THANK YOU SO MUCH! Much appreciated. I will stay with you for life.

I like knowing I have someone or thing watching over my business.

I have had Lifelock for a few years. Every time I have contacted them, they have been polite and very helpful. I have referred others to them and will continue to do so.

Lifelock is the only ID Theft provider that I have had that actually sends me emails when my IRA account has activity. I also get notifications of Sex offenders in my neighborhood as well as notifications of bank account activity. Love it.

We all live in uncertain times. Only those that do not care and are not aware are the ones at major risk. Being a reader and wanting to know what is going on, helps to prepare us for most any event. Simply said: LifeLock is the way to "Peace of Mind". Wish we could afford the best protection. Retired, on fixed income. Enough said...

I have had a very difficult time in getting our new address and telephone number into your database system. The information that you had was our old address and telephone number until I changed it and put in our new address and new telephone number again. With respect to the alerts that you have provided me, they were something in response to some credit related action I had taken.

The person helping was very nice and kind.

Credit card opened w/o knowledge - Handled rapidly and correctly.

I have an inch thick file of attempts to use my identity to open credit cards and bank accounts over almost a whole year. I'm so thankful that I had LifeLock who has followed each incident and investigated hoping they are able to find the perpetrators. Had I not had Lifelock, I don't know what kind of trouble I would be in a year after the first try... So I am very thankful for this service and know that the attempts will still take place in the future but Lifelock will take care of it.

Very helpful and friendly. Thank you.

I have been with Lifelock a few years and have never felt so safe from identity theft. I recently changed my email address and Lifelock was most efficient in helping me, so that I know they will contact me if needed. I have recommended them to several friends and I know some have followed through and are now members.

They give me peace of mind knowing that they are watching out for me.

It's the best protection for citizens hard earned financial status and credit from robbers who think that everybody owe them instead of working for it. They think they can just steal from others and get off easy. I'm very pleased with LifeLock.

LifeLock keeps a close watch on my finances and lets me know if anything major happens. So far it has all been transactions I have actually made.

I was notified by LifeLock that my email address and birthday were stolen from a hacked website and were on the "black market." I never got notified by the website that they had been hacked! Thanks.

We recently started re-financing our home to get a lower interest rate. As usual there are the Credit Checks which you would expect so when LifeLock sent me the alerts I checked them out and then cleared them. But at the same time I purchased some software online and during the check-out procedure it asked if I wanted a credit card. I clicked the No Thanks box and went about checking out. Then I was asked to verify my info so I did. The next thing I know that same company was checking my credit and had in fact set up a credit account even though I had said No. When I reported it to LifeLock the representative said this is becoming all too common and people don't realize they've had an account started without their permission. LifeLock is a great tool to have so that things like this don't happen and then years later you're trying to figure out, How Did That Happen. Thanks LifeLock.

I have been a victim of identity theft for several years and I turned to LifeLock for help. Your representatives were amazing. They went above and beyond to fix my mess. I tell everyone about your service and urge them to join LifeLock. I still have isolated identity theft incidents but I always get a phone call from LifeLock or the establishment where the thief is trying to use my name, because of the fraud alert I have at the three credit bureaus. LifeLock was instrumental in setting that up for me. Thank you for your well-trained agents.

My bank initially recommended LifeLock protection. Eventually, as I began to notice the additional forms of protection offered by LifeLock, it seemed like manipulation. If these additional forms of protection were so good, why didn't Lifelock just add them to existing accounts, instead of offering varying levels of protection. So, I secured protection from a source other than LIfeLock. After a year of comparing the service I received from each source, it was very clear to me that LifeLock was the least favorable, so I cancelled my LifeLock protection.

I haven't had LifeLock long enough to fairly comment. So far so good. I haven't had any issues as yet. Feel much safer having LifeLock...

I still do not know where and how I can get the security questions answered in order to add my account monitoring.

Recently LIFELOCK notified me of an attempt by someone to obtain a credit card in my name. My information was apparently stolen (possible data breach) and there have been several additional attempts to get bogus credit cards. LIFELOCK's notification allowed me stop the issuance and to place a fraud alert with the three credit bureaus - thus preventing several other attempted applications for credit cards.

LifeLock alerted me online about possible identity theft. They phoned telling me the credit card company. Contacting the company, I recalled that I had requested an online loan. The credit company said all was OK.

Take your money each month and do nothing. Sorry outfit. The Union Bank and Trust been in business for years and you cannot contact them.

It's such a good feeling knowing someone is watching out for your interest.

I feel very comfortable knowing someone is monitoring my finances, so I do not have to worry about losing everything to a stolen identity.

The Agents at LifeLock are a professional group making the process of monitoring your credit and financial information a one stop place to ensure your credit information is under your control through LifeLock Process. The many steps are made easy by the LifeLock team. They move you through the process seamlessly and the on-going monitoring process is high quality. Followup is required by the individual and this ensures you are paying attention to your valuable information.

So far very happy with the experience. The only negative is my bank had problems with me giving out my login. After 4 tries it has finally worked out.

It's the BEST investment I have made in a long time!!

Whenever I have a question about the services LifeLock provides I am always very satisfied with the answers given.

I have been a member of LifeLock for almost 18 months . During that period, I got one auto loan and two credit cards. I never received any Alert message from LifeLock. I called LifeLock and was told that I should not worry. If anyone misuses my SS #, Lifelock will spend up to a million dollar to fix that. Frankly, I am not fully satisfied with that answer. I do not want a problem to happen in the first place.

There needs to higher limit on the number of credit cards that can be registered.