Equifax Reviews

I applied for a home mortgage with US BANK, once the credit report was pulled the phone calls from other lenders began at 6 am NON STOP for two days!! I couldn't even attend other calls. I finally called my bank and was told that these agencies are so desperate for business that they are making money off selling consumer info!! Will not be ever using them in future.

I had called 5 times. The first 3 they hung up on me and the 4th time the lady said she couldn't do anything for me so I asked to speak to a supervisor and she transferred me to the French department where I was told in English he couldn't help me and I had to call back so I called back again and they hung up on me.

I called 18773259239 to get my 2018/2019 W2s. I was cut off before I finished the survey. Megan was super friendly, thorough, professional and pleasant. I just wanted to compliment and praise her. 12:58 pm today was when we spoke. It was the easiest customer service experience I have ever had, she explained instructions very clear and directly and resolved a very difficult situation in minutes. Thank you Megan! You made my day so much easier and I appreciate it so so much.

Why is this sham of a company still in business in this country?? THEY DO NOTHING BUT SCAM PEOPLE FOR MONEY!!! Both other credit bureaus fixed a mistake dip in my score. This sham of a company does nothing unless you pay them a bunch of money!! I submitted multiple disputes with supporting docs and they literally have a robot that responds to all disputes with a generic letter DOING NOTHING TO ADDRESS THE ACTUAL DISPUTE then it says “dispute closed” within 24 hrs!!! They give no explanation and do nothing to address the issues! It is an absolute joke!! The call center is not in America. It’s in a 3rd world country!!. The reps & supervisors don’t speak English. There’s no point of contact in America!! No accountability whatsoever!! WHAT A SHAM THIS COUNTRY IS TURNING OUT TO BE!

This company is located in the US with a call center in the Philippines. How is Canadian Data allowed to be accessed across the world. Secondly I was as of today a Equifax customer Since April 15th 2023 I am asking them to fix errors which they have not. They took my money for service and did not provide it. This is fraud.

I have always maintained a credit score of around 765. Credit karma notified me that my score changed. It only changed with Equifax. It somehow dropped from 764 to 698. The reason they gave me was that my mortgage account had closed. This is NOT true!!! I double checked with my credit union whom I have the mortgage with and they were as confused as I was! It is not closed. How on earth did equifax acquire this misinformation??? Transunion did not have this misinformation and my score with them is still 764. I am furious and want to know where they received this misinformation or did they make it up to try and bait me into some plan with them where I pay to have my credit “improved”??? This is such ** and someone needs to call them out on it!!!

They never sent the password reset email even after I waited 45 minutes SMH. And credit shouldn't matter for getting internet service. The credit system is a fiasco that's run by the credit report mafia.

I paid off my car loan and my cards and apparently they won't up your credit score when you pay your stuff off. How does that make any sense? Scam other people to raise their credit score. Don't pay them.

As most people know. Negative impacts on your credit, like a collection etc usually last 7 to 10 years. You dispute them, but some way or somehow Equifax don't do their job in deleting anything, or updating anything. In fact, they are lazy and their "investigation" you still owe for something is sooo old like 10 years and 2 months for 1 collection. If I was to be able to give 0 ⭐ I would have.

So I get a credit pull and the company tells me, "Hey you have a negative report for a company on Equifax." I disputed this item, wait 40 days and nothing so I call them. Mind you they go through extensive measures to get you verified to give you your own information. So I call in 3 times to speak to 3 different supervisors. So I say, "Hey this is fraudulent. This shouldn’t be on my account." They all say, "The only thing we can do is dispute this item and you have to call them to get it removed." So I call them. They said they don’t have any signed documents so they have to remove the item on my account. So I tell them, "Yes I’ve already called and disputed the item." They told me they do not have any signature of mine or court documents so they removed all my information from their system. Is there any way you can call them to confirm this so they said they have to receive a letter from them.