Equifax Reviews

Very dissapointed with Equifax. I have a monthly payment for their services, that I thought they were good, but I applied for a credit card here in Florida, removed first the lock and I didn't get an alert of the inquiry, I got the card, I activated and used it. And just today November 7 I got an Equifax alert that I have a new card since October 22. What kind of protection do they provide..??

Why is there even a credit system in this country? This Equifax LLC which means even if it's not correct they are not liable. I recently found out the address I resided at 15 years ago was still in their records as my current address. I gave them online a copy of my now lease. I have rented at over 5 different places in 3 different states since. None of these are on their report. Now I get a letter in the mail saying the information I uploaded didn't match their records. Of course no shirt that was the purpose because equifax information is not up to date. I'm now looking to move abroad because this company is hindering me from living my best quality of life

Why is there not a 0 rating? The worst of the worst! Please get your credit score elsewhere or get scammed by these thieves. My husband and I have called over 12 times and are told differently every time. Paid over 30.00 To get a free credit score. LOL. Still can’t get it unless we pay another approx. 30 within 1 week of already paying. Was told we need to be on the phone at the same time so I can get my husband's score so we did 3-way calling and they magically don’t accept 3-way calling. Any excuse to get more money. DO NOT USE This place!! NEVER!

Equifax has got to be the worst credit reporting agency. Horrible customer service, no sense of responsibility in removing incorrect information or reporting correct information. Why we allow a company outside of the US to handle sensitive information and hold us captive with credit scores is unbelievable.

Many mistakes and fraud on my account. It took very long to correct this. Over 4-5 months of constantly submitting dispute requests and they did not handle this in a timely manner. They should have relationship managers, that can take on this work and complete it within a couple days for their customers.

I am sadly disappointed after dealing with frustrating and unhelpful customer service at this company. After several calls on several days and having to hold on each time and then authenticate my ID card and my face, I still cannot get into my account which is the reason why I called in the first place. Instead of seeking solutions they're trying to blame my laptop for my not being able to get into my account. On my last call the representative promised that they would address the situation and follow up and call me back and of course no one did and I am done with the company.

Despite their poor communication, once they received the specific things they were looking for, they processed the dispute very quickly.

Holy hell this is horrible. The more up you get with supervisors, the ruder and more unhelpful the service. Somehow unable to provide tracking for a physical credit report, and unable to understand why customers are unable to login and access their credit report. Each person I spoke to offered me different information and solutions and told me their supervisor would tell me the same thing. Each time the supervisor presented me with completely different information which also didn't work. The top supervisor was the rudest of them all. Horrible, horrible, horrible.

What a nightmare. Trial for 4.99 is not worth it. They say you can cancel on their website but the cancellation button is greyed out so you have to call. 30 minutes, on hold multiple times, and I won't even know if it worked until the next billing cycle. The representative is in a crowded noisy room and the language barrier doesn't help.

The whole system that Equifax uses is flawed, someone can register a loan against your credit without Equifax knowing it's really valid. Equifax cannot do anything to remove the fake registration...what a bunch of idiots. Then they try and sell you the other stupid items they offer...stupid people!