Equifax Reviews

Well, Equifax is getting very poor to evaluate credit score. 2 months ago they removed 6 points for a $10 balance on one of my credit card, even if was paid. Today the removed 33 points because I have $300 balance on the same card, but the closing is at December 22nd, not today! I am ALWAYS PAY OFF MY BALANCE BEFORE THE CLOSING DAY. Today is December 7th, I will pay off my balance on December 22nd. Well, Equifax will never return the points they removed for a no good reason. They really work to ruin the score!

Worst system ever. Processing time is very slow. I have to call several times before they can fix the problem. I have a feeling that Equifax is sharing customers’ information with other parties. I don’t really trust this system.

Equifax is a scam company with shady business practices and should not be a credit bureau listed with the other two credit agencies that are valid good companies: Experian and TransUnion. Unlike those two companies, Equifax is a scam that cannot manage their website cannot verify identity and has zero customer support. Equifax should be put out of business and all of their employees should be deported. They are worthless scammers and should not have any of our personal information.

Really terrible customer service. The customer service representatives are not fro the U.S. and they are incredibly incompetent. It's been over a year and I still cannot login to my Equifax account. I asked to be transferred to a support team and the representative, for whatever reason continued avoiding my request. It was very strange. I can see now why they're always dealing with a lawsuit.

Horrible company. I have Equifax thru Norton 360 with LifeLock and they constantly make outrageous errors on a yearly basis. My most current episode is inaccurate credit report with false information on it. They also had my wrong birthdate listed on my account. You are never able to download documents on their website. Customer service speaks broken English so you can't understand them. They have had multiple class action lawsuits against them including their Data Breach years back which. This company does not follow the Fair Credit Reporting Act at all. I will not and cannot recommend this company at all.

Their website won't let me log in. When I called for assistance it took forever to reach a person. She asked me to download their app and I can't log in there either. In addition, I asked them to put a freeze on my account months ago and they never did.

Very dissapointed with Equifax. I have a monthly payment for their services, that I thought they were good, but I applied for a credit card here in Florida, removed first the lock and I didn't get an alert of the inquiry, I got the card, I activated and used it. And just today November 7 I got an Equifax alert that I have a new card since October 22. What kind of protection do they provide..??

Why is there even a credit system in this country? This Equifax LLC which means even if it's not correct they are not liable. I recently found out the address I resided at 15 years ago was still in their records as my current address. I gave them online a copy of my now lease. I have rented at over 5 different places in 3 different states since. None of these are on their report. Now I get a letter in the mail saying the information I uploaded didn't match their records. Of course no shirt that was the purpose because equifax information is not up to date. I'm now looking to move abroad because this company is hindering me from living my best quality of life

Why is there not a 0 rating? The worst of the worst! Please get your credit score elsewhere or get scammed by these thieves. My husband and I have called over 12 times and are told differently every time. Paid over 30.00 To get a free credit score. LOL. Still can’t get it unless we pay another approx. 30 within 1 week of already paying. Was told we need to be on the phone at the same time so I can get my husband's score so we did 3-way calling and they magically don’t accept 3-way calling. Any excuse to get more money. DO NOT USE This place!! NEVER!

Equifax has got to be the worst credit reporting agency. Horrible customer service, no sense of responsibility in removing incorrect information or reporting correct information. Why we allow a company outside of the US to handle sensitive information and hold us captive with credit scores is unbelievable.