
Super Chewer Reviews
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About Super Chewer
Meet Super Chewer: This monthly subscription box is made for dogs who play harder and demand a challenge. Each month, you and your dog receive an immersive adventure of 2 tough toys, 2 full-sized bags of treats, and 2 meaty chews. Super Chewer's in-house toy designers create interactive all-natural rubber and nylon toys with features like puzzles, treat-lock systems, 2-in-1 toys, fetch-flinging toys, and more! All chews and treats are made in the USA and allergy-friendly options are available for pups with dietary restrictions!
Visit super-chewer.com- Includes 6 toys and treats each month
- Products for dogs of all sizes
- All-natural and made in the U.S.
- Subscription renews automatically
Super Chewer Reviews
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Reviewed Jan. 25, 2019
The Super Chewer BarkBox is perfect for my GSD who loves to chew. There are a wide variety of toys from balls to pull toys to just plain toys to settle down and chew. This month there was a fabulous ball that unscrewed in half and a box of treats that screw into the ball. He loved working hard to get the treat, it’s also an incredible bargain for 3 toys that are impossible to destroy, 2 bags of treats and 2 large chews. Also the monthly themes are clever funny and well thought out. 100 stars. NO COMPLAINTS about the Super Chewer BarkBox.

Hey, Connie!
We are so happy to hear that Frankie is loving those Super Chewer toys and even more excited to hear that our Treat Lock Ball was a challenge! Gotta keep those GSD busy!
If you ever need anything at all, or just want to send in a cute picture of Frankie and his fur-siblings, Molly and Baby, please don't hesitate to reach out to our Happy Team!
Reviewed Jan. 25, 2019
My dog and I love it. He doesn't seem to play with the toys in the same way as the basic box. Obviously I don't want him tearing through a toy in 1 day, but it would be great if some of the aspects of the original box could be added to a heavier duty toy.

Hey, Kelsey!
We are so happy to hear that Bandit has been enjoying the boxes so far! We know you mentioned wanting a little "Classic" in your life in combination with the Super Chewer... We now have the option to tailor your boy's box to include 1 Classic toy and 1 Super Chewer toy! We will have someone reach out personally to see if this would be a good option for Bandit! If you should need anything in the meantime, please don't hesitate to reach out to us!
Reviewed Jan. 25, 2019
My two dogs, Sophie (Doberman) and Ellie (Giant Schnauzer/Doberman) love the Super Chewer Boxes and can hardly contain themselves when one of them arrives. I find the themes and the related toys very cute. I especially liked the DogNess Monster, and it is one of Ellie's favorites. Both girls enjoy the treats too.

Hi there, Cynthia!
Thanks so much for reaching out and letting us know about Sophie and Ellie's Super Chewer experience! We are very happy to hear that it has been a great one so far! The DogNess Monster was definitely a fan favorite! If you every need anything at all, please don't hesitate to reach out to happy@barkbox.com and one of our Happy Ambassadors will make sure to get you and those girls all taken care of! :)
Reviewed Jan. 25, 2019
My dog loves his Super Chewer box and all the treats that come with it. Literally the only toys that he cannot destroy! I highly recommend BarkBox to my friends and Super Chewer for those destructive pups.

Hey, Georgia!
We are so incredibly happy to hear that the Super Chewer box has been a hit for Duke! We hope to continue getting your boy some extra tough toys that hold up to his chewing! If you should ever need anything at all, please don't hesitate to reach out to happy@barkbox.com! :D
Reviewed Jan. 21, 2019
I have an 8 month old Golden Retriever and he received the Super Chewer box for Christmas and destroyed the toys in under 5 minutes. We contacted BarkBox to see what they could do because it’s a 45$ toy... SO it took them 3 weeks to finally send out a new shipment and just put 2 toys in there THROWN IN WITHOUT PLASTIC COVERING so who knows where that came from...and my dog is not even interested in those toys at all... They will NOT contact us back and when we try and call they always tell us to text them. They never answer. It’s very very very POOR customer service and not good quality toys AT ALL.

Hi there, Amanda! Thank you for reaching out and bringing this to our attention. Our Super Chewer BarkBox is still pretty new and we are always working to better understand the experience of a power chewer in order to provide them with the best BarkBox Day ever!
We were not able to find an account under the email or name you have listed. We are going to have someone personally reach out in order to make sure you and your pup are all taken care of! If you should have any questions in the meantime, please don't hesitate to reach out to us!
Reviewed Dec. 27, 2018
My mom got her grandpup Remi a 3 month subscription. It was SUPPOSED to be for the Super Chewer. He is a large German Shepherd. Additionally, she paid the extra $19 for double everything in his first box and an additional $15 for expedited shipping so he could have it for Christmas. We got 1 super chewed chew. He didn't get double toys, and the toys he did get were not super chewer... They are tube squeaker soft toys that will be destroyed pretty quick. He had 2 toys, 2 chews, and 2 bags of treats. And we didn't get it until 2 days past Christmas! I don't think I will continue with my own subscription after this.

Hi there, Mira! Thank you so much for reaching out and bringing this to our attention! This is absolutely not the experience we want for you and Remi! We truly are so sorry for this frustrating experience and want to make it up to you guys! We definitely want to make sure that your big guy is getting the correct toys for him! We are going to personally reach out to you guys and make sure that going forward, Remi is all taken care of! Please let us know if you need absolutely anything else in the meantime!
Reviewed Dec. 12, 2018
Don't waste your money on this company. My dog chewed the super chewer toys to bits in less than 30 minutes. The treats included in the box gave him such severe diarrhea that he had to go to the vet 2 months in a row. When the next box arrived the treats went directly into the trash unopened. When I complained, all I got was a response that they'll send more toys. Each email was answered by a different person. They would not cancel my subscription. I've had better service from magazine companies who WOULD cancel my subscription because I was not happy with their product. Very poor customer service. I'll stick with PetSmart in the future, better customer service and product guarantees.

Hey there Lori and Buddy! Thanks so much for taking the time to give us your feedback! We are so very sorry to hear about this and that is not the experience that we want you or Buddy to have at all. We can't keep Buddy happy if those toys are not lasting. It looks like Buddy is currently getting our monthly super chewer boxes. These toys right now are 100% plush free and are the toughest toys that we have right now. Then with the themes changing in the boxes monthly from time to time the durability can as well. We know how important it is to find long lasting toys and that is what we strive to do. With that being said not every toy is going to hold up to every pups chompers and that is something we are aware of. So for times like pleae feel free to reach out to us and we will make it right for you and your pup with another toy on us. Then as mentioned if the toys are not working out right now we are able to customize your boxes monthly to better fit your needs and your pups. With introducing any new treats into your pups diet it can cause an upset tummy from time to time and that is not what we want. If your pup happens to have allergies we can also cater to those needs! We would love to make this right and turn this experience arounf ro you and your pup. Please email us directly at Lindz@barkbox.com and we would love to make these boxes work better for you and your pup going forward in any way that we can.
Reviewed Dec. 10, 2018
I ordered a 12 month subscription to be billed monthly for the “super chewer” package. 20 minutes after the dog got his toys he had each one chewed to pieces. I sent a picture via text that same day and received no reply from BB. I sent an email a couple days later along with the picture asking that the subscription just be canceled since it obviously isn’t something that was going to work for my dog. Again, NO REPLY FROM BB. I then see they charged my card again for the next delivery. (At least now I know they are still alive!) The next delivery is said to be on its way so I email them AGAIN requesting that they reverse the charge, do not charge my card again or send any more deliveries. Huh, NO REPLY FROM BARK BOX.
Today I went to their website and did a live chat. Was told they have the text and picture I originally sent but didn’t receive the emails I sent (which were sent through their Contact Us page). And basically, "Too bad, we can send you more crap toys but you can’t cancel before the 12 months is up." He did fill me in that there was a one month offer that was a little more expensive and maybe I should have gone that route instead. Shame on me I guess for having a little trust that the product they were selling was going to be as advertised. During our chat today I told them I was going to send the next chargeback as authorization revoked and if necessary close my card completely. Answer still was basically, "Too bad." They hate for me to have to go to all that trouble but that’s what it’s going to take I guess.

Hey there Theresa and Kenai! Thanks so much for taking the time to reach out to us and provide your feedback. We are so very sorry to hear about this experience. That is not the experience that we strive to provide! Our main focus is making sure to keep your pup happy and you as a customer as well. Then currently with it being the holiday season we are having a higher than normal volume with customers. So response times may be a little delayed compared to normal. However if you give us a call, chat us or chat us directly off fo Facebook we do our very best to get you and your pup taken care of ASAP!
Additionally i'm so sorry to hear that the super chewer toys didn't hold up for you. We can't keep your pups tail wagging if the toys are not lasting. Then right now with the themes of the boxes changing monthly from time to time that can also mean the durability can change with the toys. Not to worry though! If your pup doens't love something or something doesn't hold up we are more than happy to work with you and find a better fit on our end. So i would love to send your pup out some better suited toys to help with this. Then it does look like you and your pack signed up for the year billed monthly. We would love to discuss some better suited options if you and your pup don't want to commit to getting boxes every single month for the year. We do offer the option now to get those boxes of goodies every other month. We can also now tailor those boxes to include less toys if you would like your pup to get more treats and chews to make up for this. Please email us directly at Lindz@barkbox.com and we can get you and your pup all taken care of and better cater those boxes to fit your needs and your pups.
Reviewed Dec. 4, 2018
I ordered my 35 lb 6 month old puppy a “super chewer” BarkBox for dogs 20-50 lbs. When the box came, the toys were gigantic - far too large for my dog. I called and customer service was extremely nice and immediately agreed to replace the toys and adjusted the type of box we’d be receiving in the future. Several weeks later I received an email requesting that I review customer service based on our experience with this problem. However no replacement toys had arrived. I called customer service again and they are sending the toys and also gave me a free subscription month for the hassle. The customer service rep was extremely apologetic, kind, and professional. I would recommend BarkBox subscriptions based on the quality of the items as well as their outstanding customer service. Yes, they made a couple of mistakes but they were readily willing to fix them as well as compensate me for the time spent fixing them.

Hi there, Kimberly! Thank you so much for taking the time to share your experience! We are sorry to hear that there were a few hiccups in the beginning of you and Oddie's BarkBox experience, but we are absolutely thrilled to hear that our Happy Ambassadors were able to get the two of you taken care of! We hope that Oddie is enjoying his toys and treats! Please let us know if you ever need anything else at all!
Reviewed Oct. 12, 2018
I signed up for BarkBox at the beginning of July after reading great reviews and the company standing behind their product. Well I received my first email confirmation for delivery, when I didn't receive the box a few days after this date I reached out to "my contact" via email at BarkBox, she explained the move to the new warehouse and things have taken longer to ship, for the inconvenience she added on two additional months to the end of my YEAR long subscription at no cost.
When I finally received my first box and gave the toys to my Pitbulls they destroyed them within 2 hours so I emailed "my contact" asking what my options were. I received a return email stating that their mailbox was full and my email wouldn't be received. I tried several times after that and finally someone else emailed me and stated I would hear from "my contact" within 48 hours, that of course never happened. I reached out via Instant Messenger on the computer and someone apologized and told me I could upgrade to the next level for no additional cost. I agreed to that and she also said that she would send me two super chewer toys to try at no cost.
I then received a call a week later from BarkBox stating that this person promised me items that were not in inventory so they will need to send me something else. She agreed to send me a new Super chewer box at no cost and for my troubles this far she would not charge me for August and September. After receiving the boxes promised to me (July & August) I have not received any more. I signed up for a year subscription so I went online to chat with someone. The person I chatted with told me my subscription was only for the month, which makes absolutely no sense since the very first person I talked to added two additional months to the end of my 12 months subscription.
When I explained that they said they seen a very extensive chat history in my only 2 months of having BarkBox but the only thing they can do is re-sign me up. She was less than helpful so I asked to have a manager call me. That following Monday an Ambassador called me. He was less than helpful as well. Pretty much told me sorry but there is nothing they can do. After that conversation I received a survey that I filled out as unsatisfied. Last week Thursday I received an email from a Manager Greer and asked what happened and how he can help me.
I thought FINALLY a Manager, however here we are over a week and I sent him two emails and NO response at all. I sent him an email with a suggestion to make this right. I have not received anything. In the few months that I had BarkBox I have had nothing but problems and no one with authority to make it right or even the willingness too. It is extremely disappointing. At this point I would not recommend this product to anyone.

Hey there Olivia, Scar and Bronx! Thanks so much for your time and for reaching out to us. We are so very sorry to hear that this is the experience that you guys have had. We can totally see how this can be frustrating with all of the confusion and some account issues! Not to worry though! We would love to get this all cleared up for you and make this right on our end as promised. We want nothing more than to make this right for you and your pup and to turn this back into the fun experience! We are sending you a direct email to get this all taken care of on our end!
Reviewed Sept. 28, 2018
I just started BarkBox for Zander. My first experience was a little wobbly. I went online and started a subscription, wanting to make the monthly payments, but it charged me the full annual fee of 235$. The problem was fixed pretty quickly and I got my refund. And a free regular box because they couldn't stop the order. So that was really great. I had to get everything straightened out over the phone because the website didn't give me the option to do the Super Chewer box with monthly payments. So after getting everything figured out I got my free box yesterday. My dog went absolutely crazy with joy. He loved the treats and has not put them down yet. Now being that this was a regular box, I already expected my dog to rip through them right away because he is a super chewer.
Flash forward to 12 hours after getting the box... the toys are obliterated. Nothing left but fabric and one ball that came out of the stuffed toy and was the (BONUS) toy. Nevertheless he still chews on them. Also one last comment. There were so many squeaker in the toys that he went crazy with joy. So I get my Super Chewer box on Saturday and I'll update ya'll how "super chewer" it really is, because I definitely have a SUPER chewer. :)

Hey there Alexis and Zander! Thanks for your rating and welcome to the pack! We are so very sorry to hear that your checkout process with us was a little rocky! We recently changed out checkout process which would be why you ran into some trouble. We are so happy to hear that you got it all taken care of though! Then since your first box is not the super chewer box if Zander happens to rip through something let us know. We are always more than happy to send out another item on us that might work better! Just email us directly at lindz@barkbox.com! Then we can't wait to hear all about how that super chewer box works out for you guys! We love hearing that the first box was such a hit! If you or Zander need anything else please just let us know. We are always more than happy to help at any time.
Reviewed June 17, 2018
SALEM LOVES HER BARK BOXES THAT COME EVERY MONTH. She like all her toys and treats. Now that she has been upgraded to the super chewer everything is so much better. When she see her box she is so excited. We open and she picks out what toy she wants first then she will not get another for about a week. Keep up the good work.

Hello Greg and Salem! Thanks for the great review. We love hearing that Salem is enjoying these boxes so much because we love sending them right to your door! If you or Salem need anything going forward please don't hesitate to let us know. We are always happy to help at any time.
Reviewed June 15, 2018
We have 8 dogs and when we BarkBox it was a blessing. The staff is very helpful with finding exactly what we need for our boys. The toys and treats are enjoyed by all and the boys know when the box arrives… We attempted to go to the super chewer but they did not like those as well as the other toys. Staff is pleasant and accommodating.

Hi Corinne,
WOW! What a big pack, that is awesome! We're so happy we were able to find the perfect assortment for your pups. We absolutely love spoiling them! :)
Reviewed June 15, 2018
We are not big on treating our pups. We treat them with toys, walks, Hikes and backpacking. So when we receive our BarkBox every month it's a disappointment that once again we have a plethora of treats vs toys. We ordered the super chewer box and our dogs still find ways to rip the toys to bits.

Hi Andrew,
Thank you for reaching out! We can actually customize the box to include only toys. This way they would have more toys to enjoy, resulting in longer lasting play time and you don't have to worry about the treats that you aren't using. Please email us and we're more than happy to get that changed for you and your sweet pups!
Reviewed June 14, 2018
Quality treats and toys, made in America, delivered directly to your door at a super great price. Boxes are customizable for food allergies or preferences as well as what types of toys your dog likes (squeaker, chewy or super chewy). My dogs have received two boxes every month for over a year (regular box and super chewer box) and we have never been disappointed.

Thank you so much for your kind words Kimaree and for being such a loyal member of the pack! We hope that we have been able to provide lots of favorite toys for your pups over the past year! Along with plenty of overjoyed tail wags! If you ever need anything going forward at all please don't heistate to let us know. We are always happy to help in any way.
Reviewed June 14, 2018
Molly was chewing the toys in the beginning, the customer service team gets an amazing review from me moving her to a super chewer and fixing the problem! She got replacement toys, and now she gets only toys in her box monthly! Molly looks forward to the mailman to bring her bark box monthly??? They get 5 stars from us!!

Hey Gayle and Molly! Thanks so much for the great review and kind words. We are so happy to hear that the super chewer boxes are working out great for Molly! If you guys need anything at any time please don't hesitate to let us know.
Reviewed June 14, 2018
Tino is a super chewer and the toys that are shipped each month typically stand up to his big mouth. The treats are wheat, soy, and corn free and he loves them. I have been very happy with the customer service. Anytime there was an issue with the toys they were replaced immediately. They are easy to do business with.

Hi Cynthia,
We're so happy to hear the goodies have been a great fit for your pup. Their happiness is out #1 goal!
Be sure to give your special pup lots of belly rubs from us!
Reviewed June 14, 2018
We have truly enjoyed our experience with BarkBox. With the roll out of their super chewers box, we now receive toys that last our dog a long time, sometimes several months. If he does happen to destroy a toy, we can simply email and ask for a replacement. I love this aspect of their customer service. When we were on their super chewer plan, we requested a replacement every month and never had any issues. The value is great as well. Toys singly can easily cost $15 each. For a $30 monthly fee, we get 2 toys with a possible third if one is destroyed, plus 2 bags of treats and another chew.

Hi Amanda,
We're so happy to hear you and your pup have had a good experience so far! We're always happy to help in any way. Take care,and have a fantastic day!
Reviewed June 14, 2018
I have had nothing but excellent experiences with BarkBox, from the very beginning when we discovered that we would need the super chewer box the customer service has been phenomenal. Without question I would and have recommended BarkBox to my friends, they stand behind there product so you feel confident that you are going to get something great each month.

Hi Casandra,
We're so happy to hear the goodies have been a hit each month. We absolutely love spoiling your pup!
If there's ever anything we can do to help, or if you just want to share cute barkbox day pictures with us don't hesitate to reach out! :)
Reviewed June 14, 2018
Charlie has been getting the super chewer box, and he loves it! The toys are long lasting, and he is a powerful chewer! He loves the treats and chews as well. I love the different themed box each month. Charlie and I always look forward to getting his bark box!

HI Charlsie!
We're so happy to hear the Super Chewer box has been a big hit for Charlie. We absolutely love spoiling him each month!
Please don't hesitate to reach out if there's ever anything we can do to help :)
Reviewed May 26, 2018
In January of 2016 I adopted two Greater Swiss Mt. Dog x Black lab pups, each one like their respective parent in looks and temperament. As young pups they liked similar toys and nothing lasted long in the onslaught of teething puppies! Very early on I heard about Chewy.com and had been getting treats and toys from them as well as their food - big fan of pet delivery services! As they got older they developed very different toy likes, with Arabella (GSMD) being a rope and nylabone girl and Chauncey (BL) wanting balls, stuffed squeaked, and treat holders. Stumbled on BarkBox one day surfing FB offering a free extra toy with 6/12 mo subscriptions. That was almost two years ago and it has been one of the best subscription services I've ever encountered.
I cannot say enough about their customer service! Friendly, helpful, knowledgeable, genuine concern for your pets, punny as heck, and fast. The very few issues we've had were handled so quickly and professionally, it's been amazing. Lots of toys are stuffed, and if your dogs are like my crack lab, they will meet their fluff- spread demise pretty quickly, but there is usually a fairly durable heavy duty rope or nylon/rubber toy at least every other box. If your dog has jaws of steel, I'd recommend the Super Chewer box which we get for our Boxer/moose mix Boudreaux who is chewing fool! Second subscription also came with an additional free toy for 6/12 mo plans AND we got a free box for our regular dogs!
Our Trio of Terror always knows when the BarkBox has arrived and treat us to some pretty hysterical door dancing and tail-on-fire type wagging! Love that everything is made by BarkBox using humanely sourced products and right here in the USA. Just the right amount of treats to last for a month, and our kids love them! Between both boxes it's 50.00/mo but we get 90.00-110.00 worth of goodies (6 toys, 4 bags of treats, 4 various chews/bully stix/jerky) and no hassle since it's delivered to your front door. We would give 10 stars if we could - 4 thumbs and 12 paws up!

Hey there Lissa and pack! Thank you so much for your kind words. Nothing makes us happier than to hear about how much you guys are loving those boxes and the pups as well! Please give them all of the love and belly rubs from us. Then in the meantime if you guys need anything going forward just let us know. We are always happy to help at any time!
Reviewed Nov. 17, 2017
Bailey really like the toys - just wish they werent all "soft" toys as she destroys them within the week. We were told they were putting her in the "Super Chewers" program - thought that would include more "hard" toys. Bailey really loves all the treats that are included in the boxes too.

Hi Mickie and Bailey! Thought we'd check in and see if the boxes are a better fit! If not just let us know and we'd be happy to modify for you. Thanks for the love and glad to hear the treats are a hit! :)
Reviewed Nov. 13, 2017
Barkley loves to get his BarkBox every month. He gets so excited when it comes in the mail, because he knows it is all his. The toys are sturdy and the treats are tasty. Even for a super chewer the toys keep him happy for a long time. Barkley loves the spikey balls inside other toys. It's like getting two toys in one.

The toys that have other toys inside of them, are the best toys, aren't they?? Happy to hear that Barkley is loving those!
Super Chewer Company Information
- Company Name:
- Super Chewer
- Website:
- super-chewer.com
