Purina Pet Foods Reviews

Coupons earned from app take almost 1 month (3-4 wks) to arrive due to USPS Mail delivery. Only delivery. (Archaic). And recent purchase of 16 pound dry cat food was defective/spoiled and Purina confirmed refund for repurchase. I’m still waiting for $18 refund for replacement for almost 2 months & my email inquiry receive different status story with each reply (5 emails proving Disrespectful, incompetent & unappreciative of customer loyalty).

I purchased a 48 lb bag of Purina dog chow and After a week of all of my 6 Chow Chows eating it they all started to vomit and had diarrhea. What a mess I had! I had to feed them chicken and rice with FortiFlora and give them Metronidazole for over a week now. Never again will I purchased anything made from Purina.

I recently switched my puppy to Purina lamb and rice recipe and the food has caused digestive issues and vomiting. My dachshunds didn't have any issues until I tried Purina again. Several families contacted me complaining about the throwing up and bloated stomachs. They also had issues with not producing bowel movements. My advice is to not give your dogs or puppies Purina as this has been an ongoing issue for years. We gave them one more try and it's yet failed again.

Love the food. It has been great for all my dogs. However it only comes in two sizes. Largest being 22lbs. I have 3 large breed dogs and we go through a bag a week at 77$ on the Pro Plan sensitive stomach and skin, lamb and oatmeal.

I paid for a 40 pack of pate cans. When I opened them, they were not pate. I sent a video of me clearly opening the cans that were labeled "Chicken Pate", the cans were clearly sealed, I showed them everything. I could not use the product because I did not know what was inside - it was some sort of gravy filet but an undetermined type of meat. I reached out to customer service, they asked ridiculous questions, and CLOSED THE CASE WITHOUT EVEN SENDING ME A COUPON! They did not care that I spent money on their products that I could not use, they did not care that the packaging was wrong, they did not care that my cat could have become VERY sick from a different type of protein source, they did not care at all about my concerns. Please avoid them. They are monsters pretending to care about their customers and pets, but they clearly do NOT! I lost money and could not use their product, I had video footage and was ignored.

2 dogs on Purina Lamb and Rice opened new bag Sat, Jan 17 and by Sunday morning, 1 dog is vomiting all throughout day, won't eat or drink. Took to vet Mon Jan 19, has to do explained surgery. Acute GI inflammation and gas with no known cause or other illness and has to be out on IV fluids and has been in hospital for 2 days. The other dog is exhibiting same symptoms by Monday and tracked it down to being the dog food, removed dog food and hoping my dogs get through this. Lot 12

The Pro Plan Hydra Care product for cats decreased in pouch size by 12% which equates to about 1.5 less pouches per box and is kept at the same price. Times are incredibly difficult for all Americans and this is what a huge company does to its customers that it “cares deeply” (accordingly to their website) about? Keep in mind this company grosses multiples of billions annually. I have 3 senior cats with renal failure using this product daily. Ages 18.5, 19, and 17.5 years of age. This is one of many daily supplements they take for maintenance, so it’s fair to say I am deeply angered. Disappointed in their company for doing this to us. And not only have they reduced the size, but the recipe is different, it looks different and my cats don’t like it as much. I would LOVE to find an alternative for this product and will do my due diligence to do so.

My dogs smell and need bathing more than they are supposed to be bathed. Within the 6 months since I switched I had a dog that went constantly downhill and had a stroke and another that gained a lot of weight. I won’t buy another bag. Period.

3 bags of food in 3 months have had moth larvae in them. Disgusting. Is it that hard to have an exterminator come to the processing plant every once in a while? I shouldn't have to clean out my pantry every 30 days to feed my dog.

I use wet and dry food for my cat. The one I used was discontinued so started Purina 1. My cat is so fat on a super small portion. She gained 2 lbs in 6 months and I don’t realize it because she has always had a measured portion. New food but no one should be able to feed this to their cat. It is so bad.