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Purina Pet Foods
Overall Satisfaction Rating
2.13/5
  • 5 stars
    12
  • 4 stars
    6
  • 3 stars
    1
  • 2 stars
    8
  • 1 stars
    53
Based on 80 ratings submitted in the last year
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    1441 Purina Pet Foods Consumer Reviews and Complaints

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    Page 1 Reviews 1 - 30
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 13, 2018

    We have two older cats that have ate Friskies Pate wet cat food daily for years. We bought a 24 can pack around three weeks ago from Walmart and suddenly the cats will not touch any of it. It doesn't matter what flavor we set out for them they refuse to eat the cat food. Evidently there is something that is bad with the cat food. Don't know why Purina has not had a recall on the food.

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    Rated with 2 stars
    Verified Reviewer
    Original review: Dec. 7, 2018

    My dog loves the chicken chunks but there are hardly any in the bag. I might as well buy just any cheap dog food as to buy this now. I will consider changing dog food for him now. Thanks for your consideration.

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    Rated with 2 stars
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    Verified Reviewer
    Original review: Nov. 28, 2018

    I rescue cats so have quite a few and can't afford more expensive food. I give them canned chicken or turkey pate once or twice each week. I buy it fresh at the store and at Chewy.com. A couple years ago I noticed that the fish varieties of Fancy Feast (also Purina) had become slimy and gray vs the previously pink meat. Fish is bad for any cat so I try to avoid it, especially after seeing that. Purina never answered my inquiry on that. Last week I gave them Turkey canned pate with water and had several that vomited.

    Over the past week even more have vomited. I have taken away all Purina products in my house so hopefully it will stop. I am very worried the food was toxic, the fish added (can't avoid fish except in the Mixed Grill which is probably road kill) was rotten or something even worse. I can't prove it, but this started immediately after they ate the canned Friskies. I have enough cats and enough years of experience to know something is wrong. There is nothing else in my house they could have eaten or gotten into. Being Purina doesn't answer questions when something bad happens, I do not trust them at all. If any of my cats dies, I will certainly be pursuing this further.

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    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Nov. 21, 2018

    I have two cats who have eaten canned Fancy Feast all their lives twice a day along with FF dry food. They loved it! The last few months they have been vomiting all over the house and the litter box shows very smelly diarrhea with some blood. One cat lost 15 lbs within weeks. Both cats eventually stopped eating Fancy Feast altogether. They sniffed it and walked away so I switched them to another brand which they ate immediately. (I've tried to switch them back to Fancy Feast 3 times and they will not touch it.)

    One cat has improved a little since discontinuing Fancy Feast but my other cat is still gravely ill and probably isn't going to make it. He was too sick before I figured out that the canned food was the problem. I beg for investigation into Purina Fancy Feast! It's probably too late for one of my dear cats but hopefully the other one will survive now that she's eating a different brand. Please help to save other cat owners this heartbreak. I bought all Fancy Feast from Chewy. A screenshot from my recent orders is included with this summary.

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    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 7, 2018

    Both cats began to refuse their food but were hungry and would beg to be fed and became very ill not eating or drinking. One cat started getting better with the other one having to go to the vet whereby she received antibiotics and prednisolone to increase appetite. There was no diagnosis as the blood work did not show a disease only dehydration. Purchased some high-end sensitive stomach formula feed and they began to eat slowly. My cats very clearly rejected their normal Friskies feed when they started getting sick. They would still take treats and chicken and rice. I feel the feed is the cause of them getting sick. Once my cats were well I started investigating the food.

    Friskies Seafood Sensations 22-pound bag purchased at Walmart in August 2018. UPC 50000-29083 LN-8536-569-K9 04/05/2018 08:20. So it appears to me out of date feed is being sold. I never thought to check the date but I will from now on. Please pass this on to appropriate personnel to prevent other animals from getting sick. It was very touch and go for the one cat for about a week before she started getting better.

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    3 people found this review helpful
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    Rated with 1 star
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    Verified Reviewer
    Original review: Oct. 21, 2018

    I have 2 Maine coon cats and have had problems with both of them constantly throwing up. Their diet has been Friskies Beef in Gravy, Turkey and cheese in gravy, salmon in gravy and turkey and giblets in gravy. On the evening of October 9, 2018 my female let out a loud yowl and threw up. Second time she threw up it was like a brown pudding substance. 2 days went by and she refused to eat acting normal drinking etc. but would not eat. Went to vet and found nothing wrong even had blood work done. After (9) days of refusing to eat the vet started her on rebound. She still refused to eat. The vet gave me a free can of HILLS to try her on. I came home placed some FRISKIES salmon on 1 side and the HILLS on the other.

    She sniffed the salmon but SHE ATE all of the HILLS and licked the dish clean wanting more. I started feeding her a teaspoon of the Hills every half hour and within 1 day she ate the whole can. Today she comes and asks for her small feedings. Last evening I searched for any recalls on Friskies and ran across this site. When I read the 1157, 1159, and 1161 #'s I checked the cans I had. LO and BEHOLD every one of my cans had those #'s, so Walmart here I come tomorrow. My cat was clearly telling me the FRISKIES was not safe for them to be eating. She would have died before she would eat that FRISKIES. And before anyone asks, NO she is not vomiting after eating and neither is my male cat.

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    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 12, 2018

    Purina One is the only dog food that my dog seems to like. However, I am noticing that whenever he eats, he makes a squealing noise. He never makes that noise otherwise. Has anyone else experienced this?

    8 people found this review helpful
    Customer increased Rating by 4 stars!
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    Verified Reviewer
    Resolution response: Oct. 26, 2018

    Purina was more than helpful with resolving my issue, Their help was efficient and resolved quickly.

    Thank you Purina

    Original review: Oct. 9, 2018

    I bought a bag of Purina Beneful Originals with beef yesterday and opened it today (Canadian Thanksgiving). As I was putting some into my dog's bowl I noticed a couple small flies and then some larva. I then poured the bag into a clear container and noticed live flies, dead flies and many larva which were loose and stuck on the food, I was so sickened, I could not even eat my dinner, let alone feed my pets any dry food. Will never buy again!!!

    7 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Oct. 1, 2018

    I recently received a bag of dog food from a pet supply store that had mold in it. I expressed my concern to Purina and they immediately addressed the situation and got all the details and sent me out coupons to use towards future dog food. The store I purchased the food from already gave me a refund but Purina went above and beyond and still sent me coupons! :)

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    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 1, 2018

    So on Saturday September 29, 2018 I bought Purina Beneful original beef dry dog food (vet recommended) for my dogs to see how they would do. I have one that began shedding horribly and another that was vomiting and acting unwell and has a nasty skin infection on his chest armpit area. I did notify Purina as all this took place in less than 24 hours after they ate it. I will not be feeding Beneful again... Most of my dogs did enjoy eating this food but 2 of them actually refused to touch it...so we need to convince Purina to pull this food from the shelves and literally go over every ingredient with a fine toothed comb and look for mistakes. Remember we are supposed to trust these companies when it comes to feeding our dogs if 1 dog gets sick that's too many.

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 22, 2018

    In the past year certain cats that I have rescued from poor circumstances have come to me with an apparent food intolerance for all dry foods, and for any canned foods that contain carbohydrates or fish. The symptom is diarrhea. It begins suddenly as soon as they ingest an offending food, and it stops immediately as soon as they are given food that does not trigger diarrhea. Extensive stool testing reveals in no causes for the diarrhea. It seems to result only from their dietary limitations.

    The single factor I have isolated that is held in common with those having this symptom is that they were previously free-fed on Purina Complete dry food for cats. They had become addicted to it and did not want to change to eating canned food without a great deal of struggle on my part. Other cats in the household are not affected. The problem does not appear to be contagious. My suspicion is that an over-exposure to some ingredients or contamination in Purina Complete has caused their food allergy or intolerance for all carbohydrates and fish. It does not resolve in the time I have cared for them. Can proper research be done to duplicate or verify the possibility that this can happen to cats subjected to this food that is apparently of very poor quality and perhaps contaminated by unknown ingredients?

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    5 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: Sept. 22, 2018

    Since I've rescued my darling Jenna in November 2015, she's been on Purina One dry food. Today I reached on the bottom 3/4 of the bag to from her bowl and found a piece of metal sticking out. I poured into her food bowl and was amazed by the size of it! I have always had Purina with all my dogs (3 in total) and was shocked and scared. I'm worried she may have eaten smaller pieces I didn't see. I wrote Purina immediately and I'm awaiting their response.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Sept. 18, 2018

    I have Australian Cattle Dogs. They belong to the AKC herding group and are a smart, high energy dog. I do show them in performance events. These dogs need a good high source of protein to go the distance. ProPlan is the perfect kibble for them. I have been feeding Purina for YEARS... and have never had a problem. All of my dogs lived long and healthy lives. I would not feed anything else.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 3, 2018

    My cats are very sick with an unknown parasite infestation, and so am I. This has been going on for me for almost a year, and for Macy much longer. I have had numerous trips to the doctor and ER desperate for help and the unbearable pain I eventually had in my head, neck, ears (I have blood on Q-tip after cleaning my ears), and chest-abdomen. Called Purina to warn them about their products back in May and told them about this website as proof of big trouble. They thanked me at first for the information, and I will leave it at that. I truly do not know how they can sleep at night, and pray for their souls when they have to enter into the next life. It won't be good.

    To make a long most horrible story short, please keep close tabs on your own health. I am oh so sorry for pain and loss all of you who have had endure the experience the loss and suffering of your beloved furry family members, I know first hand the suffering they endured. As of now, I am on my fourth antibiotic treatment and have another appointment this week. Also, Jo Jo threw up a puddle of bile filled with parasites that I took to the vet in order to find out what this very dangerous "genius" is along with the enormous hairballs full of sesame seed shaped (eggs?) larva Macy has expelled and vomit that looks like red, brown, black, white grains of sand that sometimes has larger black "rectangles" and red oval "entities". Please keep a close eye on your children and self, will let everyone know results this week from Dr.'s visit. Blessings to all and good luck.

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    10 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 27, 2018

    Our two cats have been eating Fancy Feast dry cat food for several years. I alternate between the fish and chicken flavors, which are their favorites. They have both been voracious eaters of the food until recently. A few days ago they were throwing up the food from a new bag of fish-flavored Fancy Feast and then refusing to eat. I thought that maybe there was something wrong with that particular bag, so I purchased a bag of the poultry-flavored Fancy Feast and had the same problem. Today I gave them a different brand of cat food from another manufacturer, and they both ate with no problems. Something is very wrong with the latest batches of Fancy Feast that I purchased, and I no longer trust the manufacturer enough to purchase any of their cat foods.

    10 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 17, 2018

    So, I had a senior chihuahua who had lost most of his teeth I ran out of his normal canned food and was at Walmart and decided to get him some Purina Alpo canned food. The first few times I tried to feed it to him he refused to eat it. Not like him. He likes to eat! He literally gummed the hard food to avoid this canned food but I kept trying thinking he was being picky. Eventually, after multiple tries I got him to eat some it was a small amount but he did eat it. Afterwards I did notice he threw up a few times but I didn’t put two and two together. The very next time of getting him to eat it he actually ate it ALL. He may have been an old little guy but he was still spunky and playful and hanging in there. However, that night after I had given him the food that he finished, he began to breathe funny. It was rapid and like he was hot but it wasn’t hot at all but I left my door open to circulate the air just in case.

    Then at bedtime he refused to eat his bedtime treat which he was always excited for. I wasn’t sure what was going on. He seemed anxious and his breathing became very rapid. I sat on the floor with him and he wanted me to let his head like normal. Anyways, after several hours and long sad story short he passed away in my arms. It was an extremely traumatic experience. I’m gutted. At first I thought it was just his time but I realized he was fine until he ate so I looked into the food I fed him and I’m not happy with what I am seeing. I feel so guilty that I fed him this crap that a I am now sure killed him. I am almost certain it was this food. He was fine until he ate a full serving. It’s not worth the risk do not feed you dogs this food. My heart is beyond broken, I don’t want to see another fur baby owner lose their beloved pet! This stuff should be removed from shelves period!

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    10 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: Aug. 2, 2018

    Waggin Train by Purina - Bought these treats (Chicken and apple wrap) at Walmart yesterday and gave one to my pup in the evening. Besides these he hadn't eaten since the morning because I was at work. Within hours he began panting and shaking really badly in spite of the cool air, then he vomited the treat up. After that he continued to vomit white foam and had an accident in the house for the first time ever. It was very runny and he was in a lot of pain. My baby is current on all vaccines and was completely healthy until this awful poisonous product.

    8 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: July 3, 2018

    My 11 year old Dachshund started eating Purina Pro recently. She is overweight. All of a sudden, she wants to play ball and run around! What did you add to this food? She is just like that dog in the commercial. Still fat too.

    5 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: June 27, 2018

    I changed his cat food thinking he'd like fish taste and he did for awhile till he started barfing it up. I immediately switched back to the regular food that's made for Indoor cats (Purina Cat Chow Indoor). Fish makes his tummy hurt.

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    Rated with 1 star
    Verified Reviewer
    Original review: June 27, 2018

    Waggin' Train chicken jerky tenders - I’ve been giving our German Shepherd these treats for twenty days. Two days ago she stopped eating And last night severe diarrhea and vomiting came on! Her liver enzymes and white blood cell count were high! Thank gosh I saw the reviews! On a ton of meds. Poor baby. The treats are poison! Four hundred and thirteen dollars later! I’m so disgusted that this treat is on the market after numerous complaints have been lodged!

    9 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: June 26, 2018

    Purina Fancy Feast doesn't offer a lot of dinners to choose from. I pick the kind with the gravy mixes as I don't care for the pate mixes. I have had my cat try the food.

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    Rated with 1 star
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    Verified Reviewer
    Original review: June 25, 2018

    My cats ate it back in 2007, they all began vomiting, so sick. I didn't know what was wrong. Took them to the vet, they weren't sure, Blackkitty died, the rest sick. Masie lost a lot of teeth from vomiting bile. I was telling my cousin about it, her cats were doing the same thing, I began to research it and found similar complaints and stopped the food. Within a day my cats were eating. NO vomiting. I screwed up and accidentally bought Mornings by Purina, my cat MOUTH died 3 days after eating it. Purina is made in the Global Marketplace which when pinned down on the phone, the lady admitted China. God knows what is in that food. I have seen pictures of plastic, worms, mold, bits of unknown materials, you name it. I will never feed my cats Purina again, it's written on their charts at the vets. NEVER feed that to them if they are there.

    15 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: June 24, 2018

    My cats enjoy the Purina Fancy Feast Medley and the Gravy Lovers varieties! It's their favorite and when I switch up and give them something different they get mad at me!

    2 people found this review helpful
    Rated with 5 stars
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    Verified Reviewer
    Original review: June 23, 2018

    Although Fancy Feast has a lot of variety, my cat is finicky and only likes the pate. It could be that she's aging and it's easier for her to eat. She also only prefers seafood over more traditional varieties like chicken, turkey and beef.

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    Rated with 4 stars
    Verified Reviewer
    Original review: June 22, 2018

    Gentle formula for my older kitty and Purina Indoor for my second kitty. My kitties enjoy the variety of flavors. Mostly they prefer the pate flavors/consistency. They also eat Purina cereals.

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    Rated with 1 star
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    Verified Reviewer
    Original review: June 17, 2018

    My 15 yr & 5 yr old cats have been eating Fancy Feast wet & dry food all their lives and have both gotten violently ill recently after eating it. Changed brands & no more throwing up but am having a hard time find a replacement they like.

    9 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: June 15, 2018

    When I got a kitten almost two years ago, my Mom told me she always used Fancy Feast so as my kitten's wet food I got Fancy Feast. My cat would vomit all the non fish flavors and with the fish flavors he will eat the first half but will not eat the rest of the can a few hours later. I have given it cold out of the fridge, room temp and it doesn’t matter. He refuses to eat it. FF must have changed the formula as this never happened before. I am growing increasing afraid to feed this once reliable brand.

    4 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: June 13, 2018

    I have had my 15 yr old cat on Purina Fancy Feast for years, and he loves it. He loves the pate...he has a sensitive digestive problem so the pate is great for him and he has no troubles.

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    Rated with 4 stars
    Verified Reviewer
    Original review: June 12, 2018

    My cat has always ate a variety Fancy Feast canned flavors. These days he prefers tuna and shrimp, tuna, and trout flaked only. He never cared for dry food.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: June 11, 2018

    I have a cat that has some health issues and lost almost all her fur at one point. We spent hundreds of dollars at the vet and specialty foods to try to help her. After trying Purina Naturals indoor formula - blue label, with chicken & turkey - my cat miraculously healed! This food was not the most expensive nor the least, but did the trick. Only the blue label indoor formula worked for my cat. I'm grateful for this product - especially after trying many expensive organic brands and science diet - nothing worked, but the Purina Naturals indoor formula - blue label. If anyone else is having allergy issues with their cat and if it's losing fur along with having rashes - I recommend giving Purina Naturals indoor formula a try. It worked for us!

    4 people found this review helpful
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    Purina Pet Foods Company Information

    Company Name:
    Purina Pet Foods
    Website:
    www.purina.com
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