Pawp

Pawp Reviews

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About Pawp

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Pawp is a virtual pet health app that allows pet owners to access veterinary advice from doctors and nurses 24/7 at the tap of a finger. The app, which can cover up to six pets, offers several features designed to help pet owners take the best care of their pets. This includes unlimited video calls and texts to the virtual vet clinic, personalized vet recommendations, and an emergency protection fund of $3,000.

    Pros & Cons

    Pros
    • Optional $3,000 emergency fund
    • Free month trial
    • Certified veterinary team
    Cons
    • Only available on smartphones or tablets
    • No new prescriptions
    • Cannot provide diagnoses
    • No refunds

    What is Pawp?

    Pawp is a virtual veterinary consultation app that provides 24/7 care for cats and dogs. You can feel assured that veterinary advice is provided by a certified veterinary professional. Each veterinary professional tailors care plans to your pet’s specific needs.

    The annual membership covers unlimited virtual visits and follow-ups to maintain your pet’s well-being. It is important to note that Pawp is unable to provide diagnoses or newly issued prescriptions. For this reason, traditional veterinary care in combination with Pawp may be necessary.

    Pawp also offers a free Vet Finder service where you can find vets in your area and your budget.

    How does Pawp work?

    To start using Pawp, you will need to download the Apple or Android app. Once the app is downloaded you will create a profile. This profile will include your pet’s details, as well as your short- and long-term health goals for them.

    After your first virtual pet visit, you will then receive a follow-up care plan that is tailored to your pet’s health. You can connect with the vet if you have any questions or concerns about the care plan.

    You will receive continuous reminders and recommendations to provide successful pet care during and after your pet’s care plan is complete. You will also be able to schedule any follow-up virtual visits.

    Pawp coverage

    The Pawp annual plan covers unlimited video and text consultations. In addition, the annual plan covers limitless follow-ups to help you provide continual care for your pet. Pawp does not cover diagnoses or new prescriptions. It does include a virtual vet clinic complete with tools to help you get the best care out of Pawp.

    Pawp pricing

    At the time of publishing, Pawp offers two pricing options:

    • The $99 annual fee covers unlimited virtual visits.
    • An additional $19-per-month emergency care option is available. This provides pet owners a one-time $3,000 reimbursement for pet emergency expenses.

    Pawp FAQ

    Does Pawp offer online quotes?

    Pawp does not offer online quotes.

    Does Pawp offer discounts?

    Pawp does not offer discounts.

    Does Pawp have a money-back guarantee?

    Pawp does not offer a money-back guarantee. However, you can avoid being charged the annual $99 fee if you cancel your free trial before it expires.

    Does Pawp pay the vet directly?

    Your veterinary professional does not receive payment from Pawp. Pawp is a veterinary advice platform that provides optional one-time veterinary emergency coverage up to $3,000.

    Is Pawp legit?

    Pawp is a legitimate company for pet owners who may be confused or unsure if their pet needs in-person emergency care. Pawp is a good solution for pet owners who want continual care and overall health reassurance. It should be noted that Pawp only offers virtual vet care and services for dogs and cats.

    Pawp Reviews

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      How do I know I can trust these reviews about Pawp?
      • 4,481,718 reviews on ConsumerAffairs are verified.
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      Verified purchase
      Claims Handling

      Reviewed March 12, 2024

      Pawp is a bad faith insurance. This company is definitely one to avoid. I enrolled in their Emergency Fund, meticulously followed all the guidelines to ensure reimbursement, but my claim was still denied without any explanation. Upon reviewing other customer experiences, it's clear they habitually look for any pretext to reject claims—whether claiming "it wasn't an emergency," alleging failure to contact Pawp, or accusing customers of not submitting documentation in time. Despite strictly adhering to their protocols for my dog's emergency and timely submitting all required documents, my claim was unjustly rejected. I plan to report this company to all relevant government agencies. They masquerade as a pet insurance provider, but it's entirely a scam. Be vigilant and don't be deceived as I was.

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        Pawp Company Information

        Company Name:
        Pawp
        Website:
        pawp.com