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About Kanguro pet insurance
Kanguro Pet Insurance provides comprehensive coverage for pets, helping owners manage unexpected veterinary expenses. Its plans are customizable to fit different budgets and coverage needs. Claims are processed through its mobile app; most are processed in less than five days.
- Unlimited video chat with a licensed vet in under 60 seconds
- No network restrictions
- Mobile claims and 24/7 support
- English and Spanish services
- No coverage for preexisting conditions
- Higher premiums for larger dogs
- Limited routine care coverage
What is Kanguro pet insurance?
Kanguro pet insurance provides customizable plans that cover accidents, illnesses and some routine care. It allows pet owners to visit any licensed veterinarian. For routine or preventative care, optional wellness coverage is available. Kanguro’s 10% multipet discount is an added bonus for families with more than one animal.
How does Kanguro pet insurance work?
Kanguro covers accidents, illnesses, surgeries, diagnostics and other essential treatments. Some routine and preventive care is available through a wellness add-on. There are no network restrictions, which means pet owners can visit any vet. Like most pet insurance companies, Kanguro doesn’t cover all medical treatments and has specific policy restrictions.
Policies can be changed or canceled through the app or via customer support. There’s no cancellation fee, but it’s important to review policy terms. Coverage begins after a 14-day waiting period.
How do I file a claim with Kanguro pet insurance?
You can file a claim with Kanguro pet insurance through the company’s app. Claims are typically processed in less than five days. Kanguro reviews a pet’s past medical history before approving the first claim, but later claims don’t require additional review unless specified.
To start a claim, log into the Kanguro app. You’ll answer a few questions and upload any relevant invoices and medical records. Once submitted, claims can be tracked in real time, with most reimbursements handled through the app.
Kanguro pet insurance plans
Kanguro pet insurance offers two main plans: Essential and Essential Plus. Coverage is nearly identical for cats and dogs, with minor differences in wellness benefits.
The following is a consolidated breakdown of what each plan covers. Certain procedures and illnesses are subject to payout limits.
Essential plan
| Coverage | Details |
|---|---|
| Diagnostics | Blood tests, urinalysis, X-rays, MRIs, lab work, CT scans, ultrasounds, behavioral exams. |
| Procedures | Prosthetic limbs, mobility aids, cremation, euthanasia (up to $1,000), vet exam fees, surgery, hospitalization, specialty and ER care, cancer treatment and dental illness (up to $1,000/year). |
| Medications | Prescription medication, chronic conditions, hereditary conditions, blood disorders, eye disorders, musculoskeletal disorders and respiratory conditions. |
| Exclusions | Preexisting conditions, routine wellness or preventive care, spaying or neutering, experimental procedures, cosmetic surgery, supplements, routine dental care, breeding, pregnancy or birth. |
Essential Plus plan
The Essential Plus Plan includes all Essential Plan coverage plus routine wellness benefits.
Wellness add-on benefits
| Service | Cats | Dogs |
|---|---|---|
| Routine wellness exam | Up to $60 | Up to $50 |
| Heartworm test | Up to $50 | Up to $40 |
| Vaccines (up to three) | Up to $90 | Up to $75 |
| Internal parasite or fecal test | Up to $45 | Up to $35 |
| Blood test | Up to $80 | Up to $65 |
| Flea, tick and heartworm medications | Up to $80 | Up to $65 |
| Routine teeth cleaning | Up to $150 | Up to $150 |
Kanguro pet insurance cost
Kanguro's pricing is based on factors like pet type, breed, age and coverage selection.
- Dog insurance: Starts at $55 per month
- Cat insurance: Starts at $35 per month
- Annual limits: $5,000 to $30,000
- Deductibles: $100 to $1,000
- Reimbursement rates: 70% to 90%
After answering some general questions about your pet, like age, breed and sex, you can select the coverage that fits your needs. Keep in mind that, for dogs, size can influence your monthly premiums. There’s a 10% discount if you sign up with multiple pets.
Kanguro pet insurance FAQ
Does Kanguro pet insurance offer online quotes?
Yes, Kanguro offers online quotes through a straightforward and easy-to-use online form.
Does Kanguro pet insurance pay the vet directly?
No, you’ll pay your vet directly and then file a claim. Kanguro will reimburse you once the claim is approved.
Can I keep my vet with Kanguro pet insurance?
Yes, you can keep your vet. You can visit any licensed vet in the U.S.
Where is Kanguro pet insurance available?
Kanguro is available in the following states:
- Arizona
- Arkansas
- Colorado
- Florida
- Georgia
- Indiana
- Iowa
- Kansas
- Louisiana
- Maryland
- Missouri
- Nebraska
- Nevada
- New Mexico
- North Carolina
- Oklahoma
- Ohio
- Oregon
- South Carolina
- Tennessee
- Texas
- Utah
- Virginia
- Washington, D.C.
Is Kanguro pet insurance worth it?
Yes, Kanguro pet insurance is worth it for pet owners looking for customizable coverage, fast claims processing and the flexibility to visit any vet without network restrictions. The 10% multiple-pet discount makes Kanguro a good option for households with multiple pets hoping to reduce overall insurance costs.
Customers with large breeds or those looking for routine wellness coverage might want to shop around a little before choosing Kanguro. Large breed dogs may have to pay higher premiums and caps on routine wellness coverage are a bit low compared to other companies.
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Kanguro pet insurance Company Information
- Company Name:
- Kanguro pet insurance
- Address:
- 1800 SW 1st Ave., Ste. 407
- City:
- Miami
- State/Province:
- FL
- Postal Code:
- 33129
- Country:
- United States
- Website:
- www.kanguroseguro.com
