Consumer Complaints and Reviews
These people are cruel animal killers!!! I purchased Hartz Ultra Guard for my daughter's 4 month old kitten. He is now bleeding from skin, and swaying back and forth. You people are sick just trying to make a dollar. We will open lawsuit.
REVIEW OF HARTZ MOUNTAIN FLEA & TICK SPRAY - I had a Persian cat which had fleas. I spray my cat and gave her one tablet of dog & cat quick tabs. She went to sleep in a closet without a door. I found her dead when I got up about three hours later.
I sprayed my 4 year old yorkie chihuahua and my 5 year old Jack Russell lightly with Hartz Ultra Guard. Approx 7 hours later my chihuahua broke out in rashes and was scratching intently. Approx 18-22 hours later both dogs vomiting. Today approx a day later my jack Russell had a seizure. Short but still could have killed him! These are indoor dogs that only go outside to poop and pee! Unbelievable and I know we are not only ones to watch this destroy our animals!
I used Hartz UltraGuard Flea and Tick ointment on my 5 year old cat. Everything seemed okay. No reactions until about 3 weeks later. I noticed a large white scab at the application site. It started to brush off, but mainly stayed on for another week or so. The scab disappeared and now my cat is losing his fur at the application site. There's a small bald patch and it looks like new fur is starting to grow. I will not be using the other 2 applications.
I put the drops on my cat just as the directions said. Within 20 seconds my cat started to gasped for breath and acting like she was having seizures, and the smell of the drops were so strong you could smell it in the whole house. I grab up my cat and started washing it off her. There was no way of getting it off her. I just started blowing in her face and putting cold water on her then she started having diarrhea. She is doing ok now but getting that off her took at least 3 shampoos and still it has been a week and the smell is still there.
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About 36 hours after applying Hartz UltraGuard Topical Flea and Tick prevention to my pug, he had a grand mal seizure, his first ever. 22 hours later, a 2nd one. Now, we're just waiting and watching. His vet said that when he worked in an ER he saw many adverse reactions to Hartz Flea and Tick products. The consumer line "medical department" for Hartz (actually, a 3rd-party veterinarian contractor answering the phones) suggested we bathe him with dishwashing detergent, which has been done. But the woman there refused to provide any information on the number or nature of adverse reactions to this product. The Internet is littered with adverse reaction anecdotes on Hartz flea and tick products. I shall do my best to spread the word: Hartz = poison, and not just to fleas and ticks.
I've used Hartz Ultra Guard on my dog after returning from holidays where tics and fleas are rampant with great success. We were in Waterton Lakes National Park Canada where Bison, bears, elk and deer are everywhere and unfortunately, my dog did get fleas while rolling around in the scrub and sagebrush. This product worked immediately on his itchy infested skin with absolutely no adverse side effects. I have read many negative reports on this product and was quite apprehensive about applying it on my boy, but his great discomfort and several sleepless nights was the deciding factor. Almost immediately, his scratching stopped and was asleep at my feet within five minutes. I would use this product again and would most definitely recommend it to my friends with large dog breeds.
On Friday, Sept, 2, 2016, I treated my Boxer/mix for fleas with Hartz Ultra Guard flea & tick prevention for dogs & puppies (use only on dogs and puppies 12 weeks and older weighing 1 to 150 lbs.) I followed directions to the letter. Saturday, the 3rd, she was ok. Sunday, the 4th, she only ate 1/2 her normal food. Monday, she did not eat at all. Tuesday, the 6th, she was paralyzed in her hind quarters. I used the medication as directed, applying between shoulder blades. down her back to the base of her tail.
My daughter called the vet and was told to wash her with Dawn Liquid dish soap ASAP, which we did. This morning, (Wednesday, Sept 7, 2016) shows no improvement other than she is eating a little more. I contacted Hartz on Tuesday evening but offices were closed. The automated answering machine gave me the number to their product safety/poison control people. I called and spoke with a lady named Nancy and was informed rather rudely that their product did not cause paralysis in animals. I called Hartz Corporation this morning and spoke with a person named Dale in the animal emergency department and was told the same thing. I was also told to contact my vet or the animal shelter and have them to contact the company and the company would tell them what to do. My pet was in very good health prior to me treating her for fleas. She has had no ticks on her.
Needless to say, I am very upset and angry. Hartz acts like they could care less about animals. I HIGHLY RECOMMEND THAT NO ONE USE ANY PRODUCT MADE BY HARTZ MOUNTAIN CORPORATION unless they want to have a sick or dead or injured pet. I regret I did not check on this product & company before I medicated my Rosie. I have since read several "horror" stories from others about what they have gone through with their pets due to Hartz products.
I put this on my cat and my cat got very sick and now has a big sore on his neck. It looks like a burn. I will never buy this again. I am writing this to let everyone know this med is very bad for your pets!!!
I put Hartz flea and tick drops for small dogs on my 3-year-old dog. I followed the directions on the package and applied accordingly. Her hair from her neck all the way down her spine to her tail started falling out, and burn marks appeared. I gave her a bath but the damage was already done. Now her hair is falling out on her sides and underbelly. DO NOT put this product on any of your animals!! Plus the company doesn't care at all.
Our poor baby, Julio, a 55-pound boxer-lab mix has been itching like crazy! The fleas seem very bad this year. We have tried numerous remedies, spent lots of money on products that do not work. I picked up a Hartz ultra guard flea & tick collar at our local grocery outlet for $3.96. Put it on last night. This morning, no itching!!! It's a miracle! It smells good, easy to put on, it actually works. Who knew? I highly recommend this product and if Julio could talk, he would too! Thanks, Hartz. They ought to call this Hartz doggie butt saver 'cause he doesn't bit his poor butt anymore, either lol.
On 8/26/16 gave one dose as directed on 8 year old female feline named Clover. Following morning Clover awoke drooling, no appetite for 24 hours, slept entire day in a few different places - this morning on 8/28 she was back to her perky self with appetite and activity. I will pursue returning for credit to Hartz and/or discard this product and NEVER USE AGAIN! Will also let our Vet doc know. We are one of the lucky ones!
After reading other reviews I too am so far lucky, we put that poison on our cat and she now has severe chemical burn and fur loss. Will never buy a hartz product again.
Both of my small dogs had reactions the next day to the use of the flea and tick ampules that are applied from the shoulders down. They both had RED eyes, the smaller of the two could not open her eye and was lethargic. I saved all the vet bills which amounted to about 700 dollars. I was not expecting full compensation but I would expect a large company to be a bit more compassionate.
They wrote back saying I did not apply the drops properly and there is no way an allergic reaction can cause a corneal ulcer. Dogs and Cats die from this product and they question a different allergic reaction. The chemical is absorbed in the blood, both dogs had reactions. The smaller dog's eye was irritated by the chemical and became infection and they deny the connection. The box only says moderate eye irritation! They replied! I will never buy anything from this company. The chemicals are harsh and they are not even required to list all the ingredients on the box! How dare they try and blame me for their misuse of chemicals. DO NOT USE ANY THING FROM THIS COMPANY...
You think when you go to the store and you purchase a product from a company that's been around for years that it is perfectly safe for your animals. I am really pissed off right now. I just put this product on my adult female cat and immediately she started convulsing and foaming at the mouth and getting sick and started running around and hiding and crying in pain. I wish I would have read these reviews first before I applied it and I pray to God that I haven't killed my cat. I was going to apply it on two of her kittens that are 12 weeks old but she had this immediate reaction. I've done the best I can to wash it off in warm water and Dawn and I pray that I got most of it off.
All I can do now is watch her and hopefully she will be fine. I don't understand after reading all of these reviews of death and poisoning why Hartz even has this on the market. They ought to be ashamed of themselves. I'm taking this back to Walmart where I purchased it but if something happens to my cat they can't replace her life from this poisonous product. WTF Hartz?
I purchased at Walmart on Aug 6, 2016 and when I got home applied to my 9-year-old cat. The next morning 01:30 am I awoke to her having a grand mal seizure. I took to vet 7 am with her stitching and drooling. The vet gave her ** to calm her. This did not work and then they gave my cat ** to no avail. They had to put the cat down. I do not want any money back but for the love take this off the market... It is too late for my cat but it may save others.
My cats needed a flea treatment due to a kitten we had adopted a few months back that had fleas. So my boyfriend bought this product at Wal-Mart mostly due to the cheap price. HA well there's a good reason it's so much cheaper than all the other brands. 10:30 am I applied this Hartz product to two of my cats. My oldest 9 yr. old male cat, and my 1 year old female cat. 10:45 am by this time, Stevie (female) is howling in agony, running around, hissing, and panting like a dog. She is flying through the house and she can't sit still and when she does she's trying to roll on her back. I'm guessing to rub this poison off.
Baby Kitty (male) is drooling like a faucet from the mouth, he's slobbering/foaming everywhere his eyes were tearing up. I'm a wreck by this point balling my eyes out trying to call the nearest animal hospital. I'm told to use Dawn soap to wash it off immediately which I did to the best of my ability. I went through the most terrifying hour of my life thinking I just killed my two babies. It took over an hour for them to finally calm down after washing off their back with warm water and soap. 2 days later, I see raw pink skin and blister/burn marks on the back of Baby Kitty's neck from this garbage. I'm still debating on whether or not pressing charges because I have no idea how this toxic trash is still on the shelves.
No one should ever go through anything like this. They are doing fine and well now, besides the clear evidence on Baby Kitty's neck and shoulder, but this could have been so much worse had I used one entire tube per cat LIKE IT INSTRUCTED instead of sharing one between the two of them. I'd give this review 0 stars if that were an option.
When I applied this ointment to my 5 year old male cat he was running around meowing like he was in extreme pain, within a day he has been scratching violently and losing hair at the site of application. My cat has become very paranoid of everything including me. I had 2 doses left, these were immediately thrown in the trash. Some of the reviews I read, I consider my cat lucky by not having some of the more major problems other pets have had. The reason for this review is so other pets will not be exposed to this lethal flea ointment. Please Hartz Mountain, take this dangerous stuff off your shelves and see what the problem is.
To all pet owner's and veterinarian's: On Mon., Jul 18, I applied Hartz Tick & Flea oil on the back of my dog per directions. A few hours passed and all of sudden my dog could not walk. Took him to the vet. Did blood work and urine. Blood work came in as very high diabetes and blood in the urine. So the veterinarian said "Bring him in the next morning and we will check the blood work again." This time it was normal. So the veterinarian concluded that it was from the Tick & Flea application. Today is day 4 and showed a slight improvement, but still falls over and has scratching spells.
I went online to see all the reviews and like many others wished that I had read them beforehand. With so many complaints why hasn't there been anything done to this company? I had called them and talk to this women named Kim and assured me that this is an isolated case. Well I ask her then why is there over 208 complaints, her response was that you cannot believe everything you read on those reviews. I hope and pray that my Ikie pulls thru. Does anyone have any information on where one would go to file claim against them for animal cruelty, or has someone done this already and if so how do you find out. Something has to be done for all the pain and suffering that all our beloved animals have to go through. Please help.
WARNING: This product is HORRIBLE! Do NOT put this on your cat!!! My cat started twitching severely, drooling uncontrollably, panting like crazy, was meowing in agony, dry heaving and having seizure-like symptoms. I had to wash it off to give him some relief. I thought he was dying!!! This needs to be recalled and taken off of the shelf immediately!!!
I applied the prevention just like it said to and it did nothing, did not kill the fleas and my dogs are still scratching and biting themselves. I can still see fleas on them. I don't have a lot of money so I got this due to the price hoping it would work. I guess I should save my money to get the more expensive to make sure it works.
This was my second time using this product for my two cats and the same reactions occurred. I was already hesitant to try it again because of the reactions they both had the first time. Immediately after application they darted off and were running frantically. I noticed saliva coming from my cats mouth and she then began to foam out of her mouth. (Same exact reaction the first time) I quickly grabbed dawn soap and water and began to scrub off the medicine the best I could.
About 10 mins later she began to become more calm. In the other room I could hear my other cat beginning to vomit and she had both of her eyes closed and looked like she was in pain. I did the same exact thing to her as my other cat and they seem a lot better now. Both of my cats are over a year old and weigh about 8 pounds so they should not of been in danger of this product. I already feel ridiculous for even trying this a second time so I can assure you I will NEVER be using it again. I've read constant reviews now where cats are dying and having the same reactions. I do not recommend this product and don't think it should even be allowed for purchase.
I applied to all 3 of my cats (who have had diff types of Hartz in the past), all adults, over 9+ lbs. Within 10 min they were crying in pain and running around the house very agitated. One started drooling and panting. The other just kept running into things. I read these comments and immediately washed all three. They are immediately more relaxed but now almost exhausted, won't stand or sit. Only lie down. Maybe a prev commenter was right that it is dog strength. Maybe it was an error on their end but hasn't been recalled. I purchased from Walmart and will be returning tomorrow. I hope we are truly in the clear and washing did the trick???
Hartz Ultra Guard Pro for cats - We put this stuff on our full grown cat about one year old this morning and went to work. Got back and she is running all over irritated and cannot sit still. She is breathing pretty fast as well. I have seen this before when someone out a dog flea med on a cat by accident and that cat acted the same way. All our vets are closed and we have no emergency clinic near us so we will have to wait and hopefully she will make it through the night. If she dies or I have to pay any vet bills I WILL be getting Morgan & Morgan law firm here in Central Florida to look into getting reimbursed plus pain and suffering.
Ok so I got a new kitten and she is now almost 4 months. So I got flea medicine before she gets them too bad. So I shopped different brands. Well my other cat I had I put Sergeant flea and tick on him and by morning he was lying in the floor in my dinning room seizuring and foaming at the mouth. Well long story short that crap was ** and killed him and this stuff hasn't made her act any different. So I guess we will know in the AM.
Within 15 minutes of application my cat began running and darting around frantically, slight drooling, heavy panting, tongue out and curled, agitated, charged at me like she didn't know me, ran to the litter box and defecated. I called the 800 number on the box and reported the side effects. Washed the area with soap and water as instructed. Offered treats/food. After another 30 minutes she showed some improvement. I am watching her closely. Very scary experience. I thought my cat was going to die. As a precaution I washed it off my other two cats. This should be off the market. I hope there are no long term effects. My cat is hiding under the desk at present.
I applied this product on my 4 year old American pit bull. After I applied the drops, he started running around and scratching himself against the wall. He looked like he was posed. I immediately went online to look at the reviews, and I was faced with endless heartbreaking stories about many dogs and cats dying because of this product. I have him a shower about right after, but it seems like he is still itchy because he's still scratching himself like crazy. I am so scared that he might not make it. This dog means everything to me. I don't understand how this company still sells its products after so many complains. HOW MANY CATS/DOGS have to die before this product is banned from the market?
Terrible!!! Made MORE fleas on BOTH cats!!! Obviously it doesn't work Hartz!!! Or don't you already know that IF you read the reviews? Shame on you!! Not working & some cats DYING!!! Isn't that illegal in America any more, or does ANYTHING GO as long as your company is making millions?? Wake up politicians, this ain't RIGHT, no matter how you cut it!!! Bring Hartz forward to answer charges of "where shall I start?" The list is so long. Hartz, how do you sleep at night? Probably fine, with all that illegal money. You make me SICK. Karma, watch out.
This stuff smells worse than nail polish remover. All three of my cats started having bad reactions to it within 10 minutes of application. They appeared to be anxious, itch and be in discomfort at the site of application. Also, between the shoulder blades/neck or not, my cats are like owls and can turn and lick just about any part of their back, including shoulder blades. I've never been so worried. I will never buy this poison again. I'd rather keep my cats indoors than risk giving them something like this. I washed it right off them as soon as they started reacting badly. I don't know why this poison is even legal for stores to sell.
This poison does terrible things to your cat. I'm surprised with so many complaints, it's still allowed in the market. My cat couldn't sleep, had anxiety, pacing, and hair fell out at the application site. Unfortunately, like most other people, I didn't read the reviews until after she had symptoms. I would definitely not recommend this product.
Hartz Mountain Flea & Tick Drops Company Profile
- Company Name:
- Hartz Mountain