Hartville Pet Insurance Reviews
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About Hartville Pet Insurance
Hartville Pet Insurance offers customized pet insurance plans for cats and dogs. It provides clear details about its comprehensive and customizable plans and coverage. Serving pet parents nationwide, it offers online quotes and policy management.
- Wide range of options
- Personalized online quotes
- Detailed online info
- Up to 30 days for reimbursement
- Premium increase as pet gets older
What is Hartville Pet Insurance?
Hartville Pet Insurance offers broad coverage for help with veterinary bills. It provides coverage for dogs and cats. It offers a wide range of accident, illness and wellness coverage. Available nationwide, it offers online quoting and plan management. It aims to give pet owners easy access to coverage tailored to their pets' needs.
How does Hartville Pet Insurance work?
Hartville Pet Insurance offers accident, illness and wellness insurance for pets. The claims process involves submitting a claim after paying the vet bill. Pet owners must wait up to 30 days for reimbursement. The company provides transparent information about its plans, coverage options and terms. There is a 14-day waiting period after sign-up. Customers can sign up for coverage through Hartville Pet Insurance’s website or by phone and manage their policy online.
Hartville Pet Insurance coverage
Hartville Pet Insurance typically covers accidents, illnesses, hereditary conditions and behavioral issues. The company also offers an optional add-on package for preventive care to cover annual exams, vaccines and screenings.
What Hartville Pet Insurance doesn’t cover
Hartville Pet Insurance generally does not cover preexisting conditions, breeding costs or cosmetic procedures. Some preexisting conditions may be covered if the pet has been cured and has been free of treatment and symptoms for 180 days. This excludes knee and ligament conditions.
Hartville Pet Insurance pricing
Hartville Pet Insurance offers convenient and detailed online quotes. Pricing appears to vary greatly depending on age, breed, location and coverage options.
| Male basset hound puppy in Los Angeles, California | Accident-only (cheapest) | Complete Coverage with preventive care add-on (most expensive) |
|---|---|---|
| Annual limit | $2,500 | $10,000 |
| Reimbursement rate | 70% | 90% |
| Annual deductible | $500 | $100 |
| Monthly cost | $12.06 | $148.94 |
| 10-year-old female Maine coon in New York, New York | Accident-only (cheapest) | Complete Coverage with preventive care add-on (most expensive) |
|---|---|---|
| Annual limit | $2,500 | $10,000 |
| Reimbursement rate | 70% | 90% |
| Annual deductible | $500 | $100 |
| Monthly cost | $14.16 | $199.96 |
Hartville Pet Insurance FAQ
Does Hartville Pet Insurance offer online quotes?
Yes, the company offers a detailed online quote system that allows customers to input their specific information to receive a tailored quote.
Does Hartville Pet Insurance offer discounts?
Hartville Pet Insurance offers a discount of 10% for each additional pet you insure. It does not limit how many pets you can add.
Does Hartville Pet Insurance have a money-back guarantee?
Check the contract for information about a money-back guarantee. On a sample provided by Hartville Pet Insurance for Oklahoma, for example, it specifies that if you cancel within 30 days of the effective date, it will refund the premium as long as no expenses have gone toward your deductible or reimbursed.
Does Hartville Pet Insurance pay the vet directly?
No, pet owners are required to pay the vet directly for services rendered. They can then submit a claim for reimbursement online.
Is Hartville Pet Insurance legit?
Yes, Hartville Pet Insurance is a legitimate company that offers comprehensive coverage options for pet owners. It provides customizable plans. However, potential downsides include reimbursement timelines of up to 30 days and annual limits on coverage. Overall, pet owners seeking flexible coverage options and transparency in pet insurance might find a plan worth considering.
Hartville Pet Insurance Reviews
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Reviewed Feb. 11, 2026
Very Disappointed with the Transition to Hartville. I carried pet insurance for my last seven dogs through 24PetWatch and was always satisfied with the coverage and service. Unfortunately, when they discontinued their insurance program and transferred my policy to Hartville, my experience changed significantly. Since the transition, my premiums have increased while my coverage appears to have decreased. Items that were previously covered — such as supplements and prescription diet food — are no longer being reimbursed. In addition, customer service has not been helpful, which has added to my frustration. With one senior dog and another managing seizures, changing providers isn’t a simple option for me. I truly expected a smoother transition and comparable coverage. I hope Hartville will take steps to improve both their coverage consistency and customer support for long-time policyholders.
Hartville Pet Insurance Company Information
- Company Name:
- Hartville Pet Insurance
- Address:
- 1208 Massillon Road, Ste. G200
- City:
- Akron
- State/Province:
- OH
- Postal Code:
- 44306
- Country:
- United States
- Website:
- www.hartvillepetinsurance.com