
Freshpet Reviews
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About Freshpet
Freshpet is an all-natural fresh pet food company that uses whole ingredients and no preservatives. With special diet options and real meat ingredients like poultry and beef, Freshpet prioritizes the quality and freshness of your pet’s food.
- Multiple pet food products
- Appetizing recipes
- Fresh, natural ingredients
- Ethical protein sources available
- Short shelf life
- Can be pricey
Freshpet Reviews
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Reviewed Jan. 9, 2026
Have been giving my pup FreshPet for about 1 1/2 years now and we absolutely love it! Her coat is softer and has really helped keep her weight down. We use the 6lb roll of the turkey or chicken with the brown rice and veggies. The quality is always consistent. FreshPet is the only choice for us.
Hi Christine, your review made our whole pack smile! We're so happy your dogs are loving Freshpet and that we've earned your trust. Thanks for letting us be part of your family's routine, we're here for the cuddles, the zoomies, and all the healthy meals to come! 🐶💚
Reviewed Jan. 9, 2026
Our pups love Freshpet. I love the delivery of the food. I love they tell me how much to feed them. Has made my life easier. We used to have run to the store when we were low on food, now I just check and make sure I am getting a shipment soon, or stop for a week and have it arrive when I am on my last two bags. Great deal! Great food!
Hi Bonnie, nothing beats a timely delivery and a hungry pup- thanks for the 5 star shoutout! 🐾❤️
Reviewed Jan. 9, 2026
I had to stop using your product because several times the variety without chicken was not available. Also several times I found mold in packages I bought. I could no longer chance my pups with allergies to try to buy your product. I switched to another company I feel more confident purchasing for my pups.
Hi Cheryl, thank you for taking the time to share this with us. We’re very sorry to hear about the difficulties you encountered. This is absolutely not the experience we want for you or your pups. We truly appreciate the time you spent feeding Freshpet and trusting us with your dogs’ nutrition. Your concerns are important, and we will be sharing them with our team as we continue working to improve the consistency and quality our pet parents expect from us. If you ever consider giving Freshpet another try in the future, we’re always here to help. -Jillian
Reviewed Jan. 9, 2026
Lately the rolls that I've been buying have an odd smell like they are spoiled. All the rolls were purchased at Walmart. They had a pretty good date but smelled bad when opening. Some of it was slimy when opening and sort of discolored. I will not feed my dogs anything that doesn't smell or look right. These rolls are too expensive to buy and just have to throw away.
Hi Kathy, we’re so sorry this happened and truly appreciate you letting us know. We’ve reached out via email, please keep an eye on your inbox for further communication. At Freshpet, we’re committed to providing the highest quality for pets and their families, and your feedback helps us do that. -Jillian
Reviewed Jan. 9, 2026
11 years ago, when I adopted a 2 year old Shih tzu and a lab mix puppy, I knew that I needed to find a food for them that wouldn't cause skin problems and would be good for them. I had skin issues with a my previous fur baby that I had tried different foods on, but nothing worked. So I saw FreshPet and thought that I'd give it a try. I mean why not, I had tried everything else. They loved it! Now, 11 years later, my shih tzu (Baby) has lost most of her teeth and is will be 13 this year and my lab mix, (Bella) is 11 and they still eat Fresh Pet daily. They have no skin issues, their coats are shiny and they are still happy dogs.
I have tried a couple of the different Fresh Pet products on them, and the only one that they didn't care for was the grain free. They love the rest of them. I usually buy the chicken in the big roll. I need 3 of them to last them a week but they are worth the cost. I've also used the chicken in the big bag that's already in the cut up chunks. They also like the beef, which is what they have been eating lately. Thank you Fresh Pet for making my dogs happy, healthy. We don't deserve dogs, but at least I know that giving them Fresh Pet is the best that I can do for them.
Hi Angela, we're so glad your dogs are thriving on Freshpet and we thank you for sharing your experience! Knowing it's making a difference for Baby and Bella makes our tails wag. Thanks for trusting us with your pups’ nutrition. We truly appreciate you! 💚
Reviewed Jan. 8, 2026
My dog Lou has been eating fresh pet for at least 7 years now. He will not eat anything else! The log mixed with chicken/ turkey bits with all the veggies does the trick! He also loves your treats! Love your products, I’d like to see some coupons.. Spending about 40 a month, takes its toll.. A little help would be nice..
Hi Roberta, thank you so much for your review! We’re thrilled to hear that Lou has been enjoying Freshpet for so many years, that loyalty means the world to us. 💚 We understand how the cost can add up, especially when you’re buying regularly, and we appreciate you sharing that with us. While we don’t have an ongoing coupon program, we do offer savings during special events and promotions. Be sure to sign up for our newsletter at Freshpet.com so you can stay updated on any offers that become available. Thank you again for being part of the Freshpet family, give Lou some extra love from us! 🐾💚
Reviewed Jan. 8, 2026
I buy all my Freshpet products at my local Pet Supplies Plus.store. They have an excellent refrigerator and have always found Vital and Beef and chicken roll to be completely fresh. My cat loves both. I am of the school of thought that fish is potentially harmful to a cat's endocrine system leading to hyperthyroidism. Freshpet does NOT include fish as cheap fillers in their foods. I am so delighted. My cat loves both the Egg, Spinach and Chicken Vital, and the Chicken/Beef roll. I sometimes add Landmark chicken (grain and fish free) and Tiny Tiger Turkey (grain and fish free) to his beef roll for variety, but your products are the main foundation for his diet. Please know my niece has two labradoodles. After telling her about Freshpet, they are now eating only Freshpet in their diet.
Hi Robin, from one pet parent to another- thank you! We know how important it is to feed your pups something fresh, and healthy. We’re honored to be part of your story and truly appreciate you leaving this review. Big thanks from our pack to yours! 🐾❤️
Reviewed Jan. 8, 2026
Good food, but expensive!!! I use it to supplement kibble dog food. Too expensive to feed solely alone. Wish it was cheaper but don’t know what to do about it. I buy at the grocery store and kind of guess how much to feed. Overall it’s good but at 21.00 a loaf that’s a lot.
Hi Vicki, thank you for sharing your experience with us. Like many food brands across the country, rising costs of fresh ingredients, high quality meats, labor, and freight have led us to reevaluate our pricing. After careful consideration, we made the difficult decision to adjust our prices so we can continue providing the same high quality fresh food your pets know and love. This wasn’t a choice we took lightly, and we truly understand how these changes impact many of our pet parents. We sincerely appreciate your loyalty, and your feedback is very important to us. We’ll make sure your concerns are shared with our team as we continue working to make Freshpet as accessible as possible. 🐶💚
Reviewed Jan. 8, 2026
Both my dogs love Freshpet Small Dog small bites beef and egg food. My issue with the product; however, is the size of the pieces. My larger dog weighs less than 15 pounds and my smaller dog weighs less than 5 pounds. They both eat so fast that occasionally they choke and vomit unchewed pieces. I would prefer smaller pieces that still pour out of the bag easily. I stopped feeding Just food for dogs because it is gooey and the clean up is more difficult.
Hi Valinda, thank you for sharing your experience with us. We’re happy to hear both of your pups enjoy our Small Dog recipes! 💚 We understand your concern about the piece size especially with fast eaters and we’re grateful you brought this to our attention. Thank you again for your review and for being part of the Freshpet family. 🐾
Reviewed Jan. 8, 2026
Hi I'm leaving a comment, not a question. My dog Petey loves your food. I wrote to you a while back because a vet tech said that it was dangerous to give him fresh food in case it has salmonella, but your reassurance helped me decide to continue on with Fresh Pet as Petey has been more energetic and very, very happy with his meals.
Patty
Hi Patty, from one pet parent to another- thank you! We know how important it is to feed your pups something fresh, and healthy. We’re honored to be part of your story and truly appreciate you leaving this review. Big thanks from our pack to yours! 🐾❤️
Reviewed Jan. 8, 2026
My 2 little poodles love the chicken Freshpet with their hard blue buffalo. We have recommended fresh pet to several of our friends for their dogs. We usually buy the small tube for 3.99. Wish it came in different flavors than chicken. We have been using fresh pet for many, many years. The quality of it is superb and cannot be compared to other food. Actually, my dogs will not eat their hard food. If fresh pet is not on top of it. Thank you and keep up the good work with this type of food
Hi LeAnn, your review made our whole team smile! We're so happy your dogs are loving Freshpet and that we’ve earned your trust. Thanks for sharing the love. 🐶💚
Reviewed Jan. 8, 2026
Tender Chicken 1# roll. My Yorkshire Terrier loves it and no more loose bowels from dry kibbles. I highly recommend Freshpet for everyone’s dog. Easy to serve. Readily available at Walmart and now at Publix where I shop. 1/8 ounce in the morning and 2/8 in the evening is all I feed her and she has maintained her weight for about a year now
Hi Johnny, thank you for the kind words and recommendation! Our mission is to make mealtime simple and healthy for the dogs you love, so we’re thrilled they’re enjoying it. Sending tail wags your way! 🐾
Reviewed Jan. 8, 2026
I have fed Bowie, my four year-old terrier mix, Freshpet since he was a puppy. I purchase the small breed turkey/chicken formula. He always is eager to eat it; he has not liked other brands. There have been a few times in the past, where consistency was mushy. I let your company know and was compensated with coupons to cover cost. Which I appreciated. I wish freshpet would also make a multi-grain small breed. Bowie is happy with your product and I will continue to purchase it.
Hi Nancy, we're so glad your dogs are thriving on Freshpet and we thank you for sharing your experience! Knowing it's making a difference for Bowie makes our tails wag. Thanks for trusting us with your pups’ nutrition. We truly appreciate you! 💚
Reviewed Jan. 8, 2026
My dogs love it and I feel like I am feeding them healthier than regular dog food. You can see the fresh veggies as you cut it. Only thing is I wish that it had fresh fruits as well. The cost could also be a little less, it's hard when you have multiple dogs. I end up splitting each slice and mixing it with regular kibble to offset the cost my relative do the same thing I do with their dogs. A salmon flavor would be nice as well. Because my one dog is sensitive to chicken. Just a little bit makes him itch.
Hi Linda, your kind words truly made our tails wag! Thank you for the 5 stars. 💚🐾
Reviewed Jan. 8, 2026
I fed my last two dogs Freshpet. They both weighed 16 pounds or less, small dogs. They lived to be 16 years old. My current dog is 66 lbs. Freshpet in the last 1.5 years has gone up over 25%. Freshpet is cost prohibitive.
Hi Charles, thank you for sharing your experience with us. Like many food brands across the country, rising costs of fresh ingredients, high quality meats, labor, and freight have led us to reevaluate our pricing. After careful consideration, we made the difficult decision to adjust our prices so we can continue providing the same high quality fresh food your pets know and love. This wasn’t a choice we took lightly, and we truly understand how these changes impact many of our pet parents. We sincerely appreciate your loyalty, and your feedback is very important to us. We’ll make sure your concerns are shared with our team as we continue working to make Freshpet as accessible as possible. -Jillian
Reviewed Jan. 8, 2026
My dog loves it and I can't get the bag opened fast enough before she starts barking and doing her happy dance. Also I know that it's better than can food. When I open the bags the fresh smell is more of a fresh meat smell and it doesn't have that canned food smell which kind of gags me.
Hi William, you know it’s real love when the fridge opens and the tail starts wagging! Thanks for the 5 stars- your pup’s excitement makes our day! 💚
Reviewed Jan. 8, 2026
I have two dogs, and this is the only dog food they will eat. Freshpet looks and smells like human food. I feel good about feeding my dog Freshpet because it has a great mix fresh ingredients. I also buy the Freshpet treats for my dogs and they love them. Sometimes it is difficult to find Freshpet at the store because I think more and more people are realizing Freshpet is an excellent product for their dogs.
Hi Debbie, your review made our whole team smile! We're so happy your dogs are loving Freshpet and that we’ve earned your trust. Thanks for sharing the love. 🐶💚
Reviewed Jan. 8, 2026
Freshpet is a great product. My pitbulls love it! We feel good feeding it to them. The only thing I would change is the price of the bagged food. A little cheaper would be nice or even a rewards program. My finicky eater has definitely been enjoying it. I also like the fact that they are getting fresh vegetables.
Hi Dina, thank you so much for your review! We're thrilled to hear your pitbulls love Freshpet and that you feel good feeding it to them. 💚 We really appreciate your feedback about pricing and the idea of a rewards program. It's helpful to hear what would make things easier for pet parents like you, and we'll be sure to share your suggestions with our team. Thanks for the love, reviews like yours make our day pawsome.🐾
Reviewed Jan. 8, 2026
I have a very picky Shih Tzu that will only eat fresh pet dog food the turkey or the chicken turkey. He won’t touch the beef would be nice to see coupons now and then to help with cost, but it’s nice and fresh. It’s easy to serve. He likes the vegetables added into it. It holds up well in the refrigerator for 56 days which is about how long it takes him to eat it. And since my dogs been on it, he has not gotten sick one time from eating.
Hi Sandy, we’re so happy to hear this and grateful to have you as part of our Freshpet pack.🐶💚
Reviewed Jan. 8, 2026
My 2 dogs love Fresh Pet. I originally bought it to add to their dry food but my dog wants it by itself. The second I give it to them they eat it right up and cleans the plate.. Couldn't ask for a better food to feed my babies. I buy it every week and a half. I wished it came in a tinier package and was a wee bit less expensive..
Hi Mary, thank you so much for your review! We're really glad to hear your pups love Freshpet and finish every bite. 💚 We totally get wanting smaller package options and a lower price, your feedback is super helpful, and we’ll be sure to pass it along. Thanks for being part of the Freshpet family! 🐾
Reviewed Jan. 8, 2026
Freshpet customer service answered my questions in a timely way, and at some point sent me some coupons. However buying the food remains a pain in the **. All the supermarkets near me run out of the specific food I feed my dog regularly. I don’t like to buy a different version, I want him to have the same formula all the time. But I buy it because it’s good food and he likes it.
Hi Annette, thanks so much for your feedback 💚 We’re glad our team could help and that your pup loves our food! We’re sorry it’s been tough finding your go to recipe in stock, we know how frustrating that can be. Our teams are working hard to keep fridges filled, but availability can vary by store. You can check nearby retailers and online options here: https://freshpet.com/where-to-buy. Sending tail wags your way! 🐾
Reviewed Jan. 8, 2026
I bought a 6 lb roll that wasn't good and was told they would send me coupons. I buy 5 big 6 lb rolls a week which is about $85 a week. I am a senior on social security and it isn't easy. I have done this for a couple of years. A loyal customer. You send me three $1 coupons. Wow. That really helped. Unbelievable.
Hi Brenda, thanks for reaching out and for being a loyal customer. While we don’t have an ongoing coupon program, you may see coupons offered during special events and promotions. Be sure to sign up for our newsletter at Freshpet.com to stay updated on special offers and giveaways. -Jillian
Reviewed Jan. 8, 2026
I had contacted customer service about the last few rolls I had bought were very soft and watery. They thought maybe they had got frozen in transport. I was provided with some coupons for further purchases. I am very happy with the response I received. My dog loved the Beef and Bison. She just turned 16 and she is doing very well.
Hi Donna, your review made our whole team smile! We're so happy your dogs are loving Freshpet and that we’ve earned your trust. Thanks for sharing the love. 🐶💚
Reviewed Jan. 8, 2026
Riley eats the Freshpet Homestyle Creations Fresh Beef, Chicken & Turkey Recipe Dog Food and loves it. We had trouble getting him to eat for years (he’s 9 now) until we tried FP and he loves it. He can hardly walk til we put it down. We had a problem once that WAS NOT the fault of FP, but they totally stood behind their product.
Hi Sandra, we're so glad your dogs are thriving on Freshpet and we thank you for sharing your experience! Knowing it's making a difference for Riley makes our tails wag. Thanks for trusting us with your pups’ nutrition. We truly appreciate you! 💚
Reviewed Jan. 8, 2026
For me, I have two small dogs and they weren't real crazy about the taste and even for them Latino as small as they are, I just cannot afford the cost of this food for my dogs. So basically you're not able to accept this feedback that I'm taking the time to do, because I didn't put "enough" words in the description?
Hi Colleen, thank you for taking the time to share your feedback, it truly means a lot to us. We’re sorry to hear your pups didn’t enjoy our recipes. We know how important it is to find food that fits your dogs’ needs. Please keep an eye on your inbox, we’ve emailed you to collect more information about your experience. Just to reassure you, your feedback is important to us. Every pet parent’s experience matters, including yours, and we appreciate you sharing it with us. 💚🐾 -Jillian
Reviewed Jan. 8, 2026
I receive coupons from Freshpet which help me care for my 6 pound senior girl. I appreciate any and all help. She loves the small bits which make it easier to chew with fewer teeth. There is never any mess to clean or food left behind. Freshpet makes mealtime easy for both of us.
Hi Jan, thank you for sharing your experience with us. We’re so glad to hear that our recipes are helping you give your senior girl the best mealtime possible. Providing pets and their parents with a convenient, enjoyable feeding experience is one of our top priorities, and we’re thrilled to be part of mealtime happiness for both of you. Wishing you and your furry friend all the very best! 💚🐾
Reviewed Jan. 8, 2026
Would you please bring back the apple treats? I don't know why they were discontinued perhaps it was the cost. My pup loved them and he can be finicky! He was eating the chicken treats but will now only eat the bacon treats. I have my fingers crossed! Thank you for your time and consideration!
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Hi Marsha, thank you for reaching out! We’re so happy to hear how much your pup enjoyed our apple treats. We understand how disappointing it can be when a favorite product is no longer available. Please know we’re always reviewing feedback to make sure we’re offering the best options for our furry friends, and I’ll be sure to share your suggestion with our team. Wishing you and your pup lots of happy moments with the treats they’re loving now! 💚🐾
Reviewed Jan. 8, 2026
I don’t know how many times my husband wanted to buy Fresh Pet, we have seven dogs that we rescued. We want nothing but the best for them because they’re just like our family. Unfortunately, to feed one dog fresh pet would cost a fortune. And it wouldn’t be fair to leave the others without. I don’t know if he ever ordered it. I think he did at least one time, but it nearly broke our bank. It’s too expensive, I agree. It’s probably one of the healthiest foods out there, but my dogs deserve to eat well and I just can’t afford Fresh Pet.
I’m sure there’s many other people that can’t afford it either unfortunately. So if you could make it more affordable or the package is big enough to where you can buy it in Quantity, and make it a little less if people buy more that would be very helpful but otherwise I wish we could have enough to feed seven dogs. One of my dogs is on its way out. It’s really old can’t see and it’s deaf. But I wish my dogs could have fresh pet. Once you make something available to the public, I hope that you can make it affordable so the people can buy it.
Hi Chris, thank you so much for sharing this and for caring for seven rescued pups. 💚 We completely understand how hard it can be to balance quality and cost, especially with a big furry family. Freshpet is made with high quality ingredients, which can make it pricier, but we hear you: affordability matters. Your feedback about larger or more cost effective options is truly valuable, and it’s something our team continues to look into. We appreciate you taking the time to tell us about your experience. -Jillian
Reviewed Jan. 8, 2026
I have used both the chicken and beef rolls and my dogs love it. They never leave anything in the bowl. I’ve referred friends and family to give it a try with great success. It’s much more cost effective than any other fresh dog food out there with a great reputation.
Hi Todd, we're so delighted to hear that your dogs are enjoying our recipes! Providing quality and cost-effective fresh food for our beloved pets is what we aim for, and we're thrilled to be a part of your dogs' meal routine. Thanks for spreading the word and choosing us to keep those tails wagging! 🐾💚
Reviewed Jan. 8, 2026
Our dog truly loves this food. We added it to his kibble. Reduce his kibble and added this on top once or twice a day he loves it. It doesn’t matter which variety we choose. He loves them all but right now we had to stop using it because we’re doing an elimination diet to see what exactly raised his cholesterol by 200 points, the Fresh Pet the only thing we changed.
Hi Lisa, thank you so much for sharing your experience with us, we’re truly grateful for your feedback, it means more than you know! We’re so happy to hear your pup loves our food, no matter which variety you choose. We completely understand needing to pause while you work through an elimination diet, your dog’s health always comes first. If you ever decide to reintroduce Freshpet or have questions about our recipes or ingredients, we’re always here to help. 💚🐾Hope your pup is feeling their best soon! -Jillian
Freshpet Company Information
- Company Name:
- Freshpet
- Website:
- freshpet.com
