
Freshpet Reviews
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About Freshpet
Freshpet is an all-natural fresh pet food company that uses whole ingredients and no preservatives. With special diet options and real meat ingredients like poultry and beef, Freshpet prioritizes the quality and freshness of your pet’s food.
Visit www.freshpet.com- Multiple pet food products
- Appetizing recipes
- Fresh, natural ingredients
- Ethical protein sources available
- Short shelf life
- Can be pricey
Freshpet Reviews
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- 4,960,328 reviews on ConsumerAffairs are verified.
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Reviewed Jan. 8, 2026
I have two dogs, and this is the only dog food they will eat. Freshpet looks and smells like human food. I feel good about feeding my dog Freshpet because it has a great mix fresh ingredients. I also buy the Freshpet treats for my dogs and they love them. Sometimes it is difficult to find Freshpet at the store because I think more and more people are realizing Freshpet is an excellent product for their dogs.
Hi Debbie, your review made our whole team smile! We're so happy your dogs are loving Freshpet and that we’ve earned your trust. Thanks for sharing the love. 🐶💚
Reviewed Jan. 8, 2026
Freshpet is a great product. My pitbulls love it! We feel good feeding it to them. The only thing I would change is the price of the bagged food. A little cheaper would be nice or even a rewards program. My finicky eater has definitely been enjoying it. I also like the fact that they are getting fresh vegetables.
Hi Dina, thank you so much for your review! We're thrilled to hear your pitbulls love Freshpet and that you feel good feeding it to them. 💚 We really appreciate your feedback about pricing and the idea of a rewards program. It's helpful to hear what would make things easier for pet parents like you, and we'll be sure to share your suggestions with our team. Thanks for the love, reviews like yours make our day pawsome.🐾
Reviewed Jan. 8, 2026
I have a very picky Shih Tzu that will only eat fresh pet dog food the turkey or the chicken turkey. He won’t touch the beef would be nice to see coupons now and then to help with cost, but it’s nice and fresh. It’s easy to serve. He likes the vegetables added into it. It holds up well in the refrigerator for 56 days which is about how long it takes him to eat it. And since my dogs been on it, he has not gotten sick one time from eating.
Hi Sandy, we’re so happy to hear this and grateful to have you as part of our Freshpet pack.🐶💚
Reviewed Jan. 8, 2026
My 2 dogs love Fresh Pet. I originally bought it to add to their dry food but my dog wants it by itself. The second I give it to them they eat it right up and cleans the plate.. Couldn't ask for a better food to feed my babies. I buy it every week and a half. I wished it came in a tinier package and was a wee bit less expensive..
Hi Mary, thank you so much for your review! We're really glad to hear your pups love Freshpet and finish every bite. 💚 We totally get wanting smaller package options and a lower price, your feedback is super helpful, and we’ll be sure to pass it along. Thanks for being part of the Freshpet family! 🐾
Reviewed Jan. 8, 2026
Freshpet customer service answered my questions in a timely way, and at some point sent me some coupons. However buying the food remains a pain in the **. All the supermarkets near me run out of the specific food I feed my dog regularly. I don’t like to buy a different version, I want him to have the same formula all the time. But I buy it because it’s good food and he likes it.
Hi Annette, thanks so much for your feedback 💚 We’re glad our team could help and that your pup loves our food! We’re sorry it’s been tough finding your go to recipe in stock, we know how frustrating that can be. Our teams are working hard to keep fridges filled, but availability can vary by store. You can check nearby retailers and online options here: https://freshpet.com/where-to-buy. Sending tail wags your way! 🐾
Reviewed Jan. 8, 2026
I bought a 6 lb roll that wasn't good and was told they would send me coupons. I buy 5 big 6 lb rolls a week which is about $85 a week. I am a senior on social security and it isn't easy. I have done this for a couple of years. A loyal customer. You send me three $1 coupons. Wow. That really helped. Unbelievable.
Hi Brenda, thanks for reaching out and for being a loyal customer. While we don’t have an ongoing coupon program, you may see coupons offered during special events and promotions. Be sure to sign up for our newsletter at Freshpet.com to stay updated on special offers and giveaways. -Jillian
Reviewed Jan. 8, 2026
I had contacted customer service about the last few rolls I had bought were very soft and watery. They thought maybe they had got frozen in transport. I was provided with some coupons for further purchases. I am very happy with the response I received. My dog loved the Beef and Bison. She just turned 16 and she is doing very well.
Hi Donna, your review made our whole team smile! We're so happy your dogs are loving Freshpet and that we’ve earned your trust. Thanks for sharing the love. 🐶💚
Reviewed Jan. 8, 2026
Riley eats the Freshpet Homestyle Creations Fresh Beef, Chicken & Turkey Recipe Dog Food and loves it. We had trouble getting him to eat for years (he’s 9 now) until we tried FP and he loves it. He can hardly walk til we put it down. We had a problem once that WAS NOT the fault of FP, but they totally stood behind their product.
Hi Sandra, we're so glad your dogs are thriving on Freshpet and we thank you for sharing your experience! Knowing it's making a difference for Riley makes our tails wag. Thanks for trusting us with your pups’ nutrition. We truly appreciate you! 💚
Reviewed Jan. 8, 2026
For me, I have two small dogs and they weren't real crazy about the taste and even for them Latino as small as they are, I just cannot afford the cost of this food for my dogs. So basically you're not able to accept this feedback that I'm taking the time to do, because I didn't put "enough" words in the description?
Hi Colleen, thank you for taking the time to share your feedback, it truly means a lot to us. We’re sorry to hear your pups didn’t enjoy our recipes. We know how important it is to find food that fits your dogs’ needs. Please keep an eye on your inbox, we’ve emailed you to collect more information about your experience. Just to reassure you, your feedback is important to us. Every pet parent’s experience matters, including yours, and we appreciate you sharing it with us. 💚🐾 -Jillian
Reviewed Jan. 8, 2026
I receive coupons from Freshpet which help me care for my 6 pound senior girl. I appreciate any and all help. She loves the small bits which make it easier to chew with fewer teeth. There is never any mess to clean or food left behind. Freshpet makes mealtime easy for both of us.
Hi Jan, thank you for sharing your experience with us. We’re so glad to hear that our recipes are helping you give your senior girl the best mealtime possible. Providing pets and their parents with a convenient, enjoyable feeding experience is one of our top priorities, and we’re thrilled to be part of mealtime happiness for both of you. Wishing you and your furry friend all the very best! 💚🐾
Reviewed Jan. 8, 2026
Would you please bring back the apple treats? I don't know why they were discontinued perhaps it was the cost. My pup loved them and he can be finicky! He was eating the chicken treats but will now only eat the bacon treats. I have my fingers crossed! Thank you for your time and consideration!
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Hi Marsha, thank you for reaching out! We’re so happy to hear how much your pup enjoyed our apple treats. We understand how disappointing it can be when a favorite product is no longer available. Please know we’re always reviewing feedback to make sure we’re offering the best options for our furry friends, and I’ll be sure to share your suggestion with our team. Wishing you and your pup lots of happy moments with the treats they’re loving now! 💚🐾
Reviewed Jan. 8, 2026
I don’t know how many times my husband wanted to buy Fresh Pet, we have seven dogs that we rescued. We want nothing but the best for them because they’re just like our family. Unfortunately, to feed one dog fresh pet would cost a fortune. And it wouldn’t be fair to leave the others without. I don’t know if he ever ordered it. I think he did at least one time, but it nearly broke our bank. It’s too expensive, I agree. It’s probably one of the healthiest foods out there, but my dogs deserve to eat well and I just can’t afford Fresh Pet.
I’m sure there’s many other people that can’t afford it either unfortunately. So if you could make it more affordable or the package is big enough to where you can buy it in Quantity, and make it a little less if people buy more that would be very helpful but otherwise I wish we could have enough to feed seven dogs. One of my dogs is on its way out. It’s really old can’t see and it’s deaf. But I wish my dogs could have fresh pet. Once you make something available to the public, I hope that you can make it affordable so the people can buy it.
Hi Chris, thank you so much for sharing this and for caring for seven rescued pups. 💚 We completely understand how hard it can be to balance quality and cost, especially with a big furry family. Freshpet is made with high quality ingredients, which can make it pricier, but we hear you: affordability matters. Your feedback about larger or more cost effective options is truly valuable, and it’s something our team continues to look into. We appreciate you taking the time to tell us about your experience. -Jillian
Reviewed Jan. 8, 2026
I have used both the chicken and beef rolls and my dogs love it. They never leave anything in the bowl. I’ve referred friends and family to give it a try with great success. It’s much more cost effective than any other fresh dog food out there with a great reputation.
Hi Todd, we're so delighted to hear that your dogs are enjoying our recipes! Providing quality and cost-effective fresh food for our beloved pets is what we aim for, and we're thrilled to be a part of your dogs' meal routine. Thanks for spreading the word and choosing us to keep those tails wagging! 🐾💚
Reviewed Jan. 8, 2026
Our dog truly loves this food. We added it to his kibble. Reduce his kibble and added this on top once or twice a day he loves it. It doesn’t matter which variety we choose. He loves them all but right now we had to stop using it because we’re doing an elimination diet to see what exactly raised his cholesterol by 200 points, the Fresh Pet the only thing we changed.
Hi Lisa, thank you so much for sharing your experience with us, we’re truly grateful for your feedback, it means more than you know! We’re so happy to hear your pup loves our food, no matter which variety you choose. We completely understand needing to pause while you work through an elimination diet, your dog’s health always comes first. If you ever decide to reintroduce Freshpet or have questions about our recipes or ingredients, we’re always here to help. 💚🐾Hope your pup is feeling their best soon! -Jillian
Reviewed Jan. 8, 2026
We switched my dog Olive to Freshpet about 6 months ago due to her other food because she was no longer interested and had digestive issues. When we switched her, she started eating regularly again and no longer has issues. Now every time we get the bag out, she starts barking and dancing and getting excited to eat.
Hi Kati, you know it’s real love when the fridge opens and the tail starts wagging! 🐶💚 Thanks for the 5 stars- your pup’s excitement makes our day.
Reviewed Jan. 8, 2026
I love the slice and serve rolls. They are healthy and easy to use and my dog loves the chicken and beef flavored ones and he is excited when he sees it and it is a good value and I look forward to new items and flavors in the future so keep up the good work.
Hi Michael, thank you for the pawsitive feedback! We’re so glad you had a great experience.🐶💚
Reviewed Jan. 8, 2026
My dogs love the taste of this food. I feel good knowing I am feeding my dogs fresh food and not kibble. I love the ingredients and knowing I am giving my dogs the best food possible. I recommend to anyone looking for a good healthier option food for their dogs.
Hi Wilma, thanks for the glowing review- we’re honored to earn your 5 stars. 💚
Reviewed Jan. 8, 2026
We have been feeding our Bichon Pet Fresh for the past 10 years. He still acts like a puppy, his appetite is good, looks forward to feeding time. No digestive issues, and his stool is solid and you can tell when he’s had too much “table treats". Would recommend Pet Fresh, it’s definitely worth it!
Hi Mike, your review made our whole team smile! We're so happy your Bichon is loving Freshpet and that we’ve earned your trust. Thanks for sharing the love. 🐶💚
Reviewed Jan. 8, 2026
I complained because I got a really bad bag of Freshpet Small Dog 2#. Smelled bad and moist. You sent me two $1. coupons and another for I think $13. I appreciate that. I did get another bad bag but NOT as bad... I don't know if it is Fresh Pet or my store. I was holding on the the $13.99 coupon to be sure my store was into a new batch and It is January 8 and I see it expired January 3rd... Bummer.
Hi Frances, thank you for bringing this to our attention. We’ve sent you an email requesting additional details so we can assist you further. Please check your inbox, and we look forward to hearing from you soon. -Jillian
Reviewed Jan. 8, 2026
I purchase Freshpet at usually Walmart. I never have ordered it but OMG I am so happy with it. My darling Bella is the healthiest pup I have ever had and she has eaten it the majority of her life. She is now 8 and a happy healthy pup = Thank you so very much.
Hi Mary, we're so glad your dogs are thriving on Freshpet and we thank you for sharing your experience! Knowing it's making a difference for Bella makes our tails wag. Thanks for trusting us with your pups’ nutrition. We truly appreciate you! 💚
Reviewed Jan. 8, 2026
I have a Shih Tzu with a very sensitive stomach and had tried various pet foods. The so called healthy pet foods my dog didn't like much. After a visit to my vet, they asked whether I had tried Freshpet. Long story short I bought some that day to try. My dog loves the taste and gobbles it up! No stomach issues and seems to have more energy! Very pleased and haven't looked back since! Highly recommend!
Hi James, thank you for the pawsitive love! We’re so glad you’re seeing health benefits. You just made our whole pack smile. 🐾💚
Reviewed Jan. 8, 2026
Walmart recently dropped the price of the one pound roll of Freshpet dog food. I ordered 4-5 rolls. The dog was so excited she would stop begging for more. She's overweight so one half in one feeding was fine. I loved product for a reason besides the fact she loved it, I was desperate for easy meals for the dogs because we are entertaining a few extra cats. The cleaning has me dog tired.. As you slice this up you can see the fresh veggies in the roll. My dog left me his dog, after he died she had to get used to a new standard of eating, um No Pizza, food made for dogs are on her menu. It hasn't been easy but his has been her favorite brand so far.
Hi Pamela, thank you so much for the paws-itively amazing review! We're over the moon knowing your dogs love their Freshpet meals and that it's made mealtime easier for your whole family. We’re proud to be part of their healthy routine belly rubs all around! 🐾💚
Reviewed Jan. 8, 2026
We love Freshpet and our 15 yr old dog has never been happier!!! Only issue is trying to find the vital or senior food seems very tough, or we find it and it's expired (Target) but we continue to search town to keep cost affordable! We may switch our puppy to freshpet when a bit older providing cost doesn't increase much more
Hi Chris, thank you for your feedback. We're sorry to hear you are having trouble finding our Healthy Senior Roll at your local retailer. We certainly value your patience and loyalty as our teams continue working diligently to fully replenish our fridges. May we suggest trying our store locator tool to find stores in your area that sell our foods. Please be sure to pick the recipe and size you are looking for at https://freshpet.com/where-to-buy. Note, current inventory levels may vary by store and are not guaranteed to be in stock. Hope this helps! - Jillian
Reviewed Jan. 8, 2026
We switched to Freshpet several months ago because our little guy had several teeth removed and kibble was just too much. He loves it. We had a bad batch (not sure why) a couple months in and customer service was wonderful. They gave us coupons for two replacement. Our dog also has maintained a great weight during this time and behaves like a young dog again!
Hi Tricia, we’re glad we could deliver a 5-star, tail-wagging experience! We truly appreciate your support and are thrilled to be part of your pet’s healthier lifestyle! 🐾💚
Reviewed Jan. 8, 2026
I like using Pet Fresh but I the bags go bad before I can used them. The choices are allergies that make me give my dog meds - if you could do a lamb, turkey or venison meal with veggies could make people who have pets that have allergies. I love the bags but need to separate them to freeze half of it or it goes bad.
Hi Gail, thank you so much for sharing your experience with us, we’re truly grateful for your feedback, it means more than you know! If you’re looking for other proteins, our Vital line has the best variety of options for you. You can find our Vital recipes at pet specialty stores such as Petco and PetSmart. This line also carries more unique and premium protein options like bison, lamb, and salmon in bags but also available in rolls. Hope that helps! -Jillian
Reviewed Jan. 8, 2026
Been feeding Freshpet to my Dog for three years. The formula seems to have changed in the bags we get. The chunk size vary from large to pebbles and the color of the meat is often gray and not the lighter chicken color before. The main issue is that that the bag states it will last 7 days after opening but even after tight resealing and lock and lock storage it begins to take on a foul odor after 4-5 days.
Hi Patricia, thank you for bringing this to our attention. This is certainly not the experience we want you to have when using our recipes. We’ve sent you an email to gather a bit more information so we can better understand what happened. Please keep an eye on your inbox, we look forward to hearing from you soon. -Jillian
Reviewed Jan. 8, 2026
Unfortunately l couldn’t not feed my dog Freshpet any longer due to allergies to most of the veggies and chicken and is now on low fat diet. I truly wish someone could make a low fat food where we l purchaser could select the ingredients. My dog is healthier now on the low fat diet but hard to find anything that doesn’t contain something he is allergic to!
Hi Karen, thank you sharing your experience with us. We’re so sorry to hear your pup can no longer enjoy Freshpet. If you have any questions about our ingredients, please don’t hesitate to reach out. We’re always here to help.-Jillian
Reviewed Jan. 8, 2026
We fed our 2 pups FP for approx 5 years along with a bit of baked chicken. They always seemed to loved whereas they had tired about past foods and weren’t interested in eating. It was a good match. Unfortunately we lost both our pups, age 12 and 14, in September ‘25 to kidney failure in both.
Hi Sherry, we are truly honored to have been a part of your dog’s life. Please know that we are thinking of you during this difficult time. Our deepest sympathies go out to you and your family, and we are sending our love and support from everyone at Freshpet.
Reviewed Jan. 8, 2026
The product appeared freezer burnt upon arrival, had the food been isolated from the Dry Ice this would not have occured, the ice was in direct contact with the product bag, where as if the product had been inside a make shift box and the ice placed around it the product would have been cool enough. Now I will not use the food due to its appearance. It is off color, and a bag I did thaw and open had an off smell. Will have to rely on stores, but anymore the price is too high, Freshpet needs to offer more coupons.
Hi Michael, we appreciate you taking the time to let us know about your recent experience. We've reached out to you via email so that we can look further into your concerns. Please keep an eye on your inbox. We look forward to hearing from you soon.- Jillian
Reviewed Jan. 8, 2026
We've been feeding Freshpet for 5 years plus now. Our puppies seem to enjoy it. Easy for our senior pugs to eat, easy on their stomachs. We will continue to feed it. Wish they had a frequent buyer program!! It is pretty readily available to us and if we've ever had an issue with a product Freshpet has great customer service.
Hi Cynthia, we’re so grateful for your feedback. It means more than you know. -Jillian
Reviewed Jan. 8, 2026
We've been feeding our girls Freshpet for years; we are now on our 3rd Fresh Pet pup and have a new puppy that we will be transitioning to Fresh Pet too. We are very pleased with the food and treats and how our girls enjoy it. We're very happy to have found a wholesome meal that they enjoy.
Hi Kim, from one pet parent to another- thank you! We know how important it is to feed your pups something fresh, and healthy. We’re honored to be part of your story and truly appreciate you leaving this review. Big thanks from our pack to yours! 🐾❤️ -Jillian
Reviewed Jan. 8, 2026
Wonderful enjoyment for both my cats and dogs. The food is amazingly fresh and full of health benefits. Both my cats and dog and in love with this brand. Easy to feed and no unwanted issues; only benefits. They give this brand 10/10 paws. Makes a wholesome and happy family via smiles from everyone daily with their meals.
Hi Erika, your kind words truly made our tails wag! Thank you for the 5 stars. -Jillian
Reviewed Jan. 8, 2026
My pugs enjoyed both the Chicken and Salmon Rolls as toppers over their kibble, but I found Freshpet, especially the salmon, hard to get at times, and that made it not a good, reliable option for us. I was told there were production issues at a plant. It happened more than once. I also worried about it really staying nice and fresh as some of the retailers I shopped at/ordered from I would find the door of the refrigerator unit ajar or delivery was unreliable also. I worried it was or would get spoiled. I also felt the company should have offer more discount coupons or rewards to regular customers. It is kind of expensive to use on a daily basis.
Reviewed Jan. 8, 2026
I love Freshpet, I feed it along with dry food. And use it to give my Labrador her Allergy medicine and anti inflammatories. I wish Freshpet would have more options for Dogs with allergies to chicken and eggs. I always read Freshpet labels to ensure eggs or chicken aren't included.
Hi Debra, thank you so much for the paws-itively amazing review! We’re happy to share that we offer several chicken and egg free options, including our Vital Beef & Bison Recipe. You can check it out here: https://www.freshpet.com/products/grain-free-beef-bison-recipe-with-spinach-cranberries-blueberries and explore more recipes on our website. Thanks again for being part of the Freshpet family—we appreciate you! -Jillian
Reviewed Jan. 8, 2026
River had never been given a ‘fresh’ food option; as a ‘break’ from dry food I recently purchased a large roll of Fresh Pet for River - River loved her Freshpet meals - I will now consider using a combination of dry (for the crunch!) and Fresh Pet for River’s meals.
Hi Alison, we're so glad your dogs are thriving on Freshpet and we thank you for sharing your experience! Knowing it's making a difference for River makes our tails wag. Thanks for trusting us with your pups’ nutrition. We truly appreciate you! 💚 -Jillian
Reviewed Jan. 8, 2026
I have yet to receive my compensation coupons for the spoiled items I purchased from BJ’s as promised. I spoke to numerous customer service representatives and was assured I would. It is taken awhile and I might have to make my fifth call or have to email them. The quality of FreshPet has declined over the years. I might need new snack ideas for my 7 dogs, then to keep purchasing so/so quality products from FreshPet!
Hi Gina, we’re so sorry this happened and truly appreciate you letting us know. We’ve reached out via email, please keep an eye on your inbox for further communication. At Freshpet, we’re committed to providing the highest quality for pets and their families, and your feedback helps us do that. -Jillian
Reviewed Jan. 8, 2026
I am so glad we found FreshPet! My 10 yr old arthritic dog gets absolutely excited and does such a happy dance when it is dinner time!! He bounces all over the place while I prepare his meal. He especially enjoyed what we call the "holiday meal" as it was chicken, turkey, sweet potatoes, green beans and cranberries. I have recommended this food to so many of my friends for their pets.
Hi Holly, thank you so much for the paws-itively amazing review! We're over the moon knowing your dogs love their Freshpet meals and that it's made mealtime easier for your whole family. We’re proud to be part of their healthy routine belly rubs all around! 🐾💚 -Jillian
Reviewed Jan. 8, 2026
Would get five stars if it was more economically priced. Both of my dogs love the Freshpet but it can get expensive with two. Freshpet is the only thing Bear will eat. A dry food filler would be a nice option or a broth topper. Also maybe an alternative protein option.
Hi Deidre, thanks for sharing your thoughts! We’re so glad Bear loves Freshpet, it means a lot to us. We understand feeding two pups can add up. Our pricing reflects fresh, high-quality ingredients, careful preparation, and refrigerated delivery so we can keep the recipes you and your pets know and love. We also offer a variety of proteins like beef, salmon, and turkey. Feel free to explore more recipes on our website: https://freshpet.com/. We truly appreciate your loyalty and support! -Jillian
Reviewed Jan. 8, 2026
My cockapoo loves the Vital Grains Alaskan Pollock and Salmon food. He has allergies and only eats fish. I have trouble locating the fish and it seems to be only in the pet stores and many times it is sold out and I need to shop around at different locations to find it. I wish there was more availability for this product in more locations.
Hi Susan, thank you for sharing your feedback! We’re so happy your cockapoo loves our Vital Salmon & Ocean Whitefish. We appreciate your note on availability and understand how frustrating it can be to search multiple stores. We’ll share this with our team as we work to improve access to your favorite recipes. In the meantime, you can check https://www.freshpet.com/where-to-buy or consider delivery options for convenience. Thanks for being part of the Freshpet family! -Jillian
Reviewed Jan. 8, 2026
I switched to Freshpet last year from another fresh pet food brand, as my budget was tighter. Both my dog and I are not disappointed. I buy the 6-lb beef roll from the fresh dog food counter when I get my groceries, and it's always readily available nearby. My dog loves it and does well with it (no digestive or skin issues), and it can be cut into small chunks and kept in a sandwich bag to use as treats or for training. I think Freshpet is a good choice for families who want to feed their dogs a good quality fresh food and still manage their budgets easily.
Hi Michelle, your review made our whole pack smile! We're so happy your dogs are loving Freshpet and that we've earned your trust. Thanks for letting us be part of your family's routine, we're here for the cuddles, the zoomies, and all the healthy meals to come! 🐶💚 -Jillian
Freshpet Company Information
- Company Name:
- Freshpet
- Website:
- www.freshpet.com
