Canidae Pet Foods Reviews
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About Canidae Pet Foods
CANIDAE is pet food made by pet people. We use the same ingredients we want for our own pets to make our foods. From working hard to form relationships with the farmers and ranchers that supply ingredients, to opening our own facility to cook the food—we’re dedicated to providing the best nutrition possible for the beloved dogs and cats that enrich our lives in so many ways. Sensitivities, picky dogs, multi-pet households, or healthy food on a budget, CANIDAE has your solution!
Visit canidae.com- High-protein formulas
- Grain-free options
- Meat or fish as first ingredients
- Pricey
- Few sensitive diet options
Canidae Pet Foods Reviews
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Reviewed Feb. 17, 2009
I have been a vet tech for over 20 years. I have 5 German Shorthair Pointers from 2 yrs to 11 yrs and have fed all of my adult dogs Canidae ALS for over 4 years with no issues... However, since the fall, ALL of my dogs began having various issues starting with tremors, seizures and vomiting bile, with 3 of my 5 dogs having triple phosphate crystals in the urine (the senior male dog developed a severe bladder and prostate infection needing 4 ultrasounds and a specialist). My regular vet and boss was amazed that there were multiple dogs with the crystal problem and insisted it could be my food or water (which was tested for ph and phosphates and was ok).
I defended Canidae, as I had fed for over 4 years with no issue. (Come to find out, there was a formula change that I did NOT know about!!) I called other breeders who fed the food to see if there were any crystal problems with their dogs and found out all this other info that other pets are experiencing. Meanwhile, in the fall my puppy was weaned onto Canidae from Eukanuba puppy and had 3 grand mal seizures within 2 months (requiring a visit to the neurologist); ALL 5 dogs were having central nervous tremors/vibrating a few weeks prior to his seizures, so we were suspecting a toxin and/or change in the environment.
After reading other pets' problems with tremors and crystals and suspecting finally I might have my answers to my pet's health problems. I called Canidae and got a return phone call telling me that my dogs’ problems could not be caused by the food. They only added vegetables and kept treating this as a single dog problem. I had to remind her of ALL 5 dogs’ issues. AFTER I told her I was a vet tech, she told me I could FAX my records to be forwarded to their vet on staff. I did fax them and have had no response.
My dogs are NOT eating Canidae now; all 4 vets who have seen my dogs are highly suspicious of the timing of all the problems and have said food can have toxins or create bad urinary health. My neurologist tells me that we won't know if the puppy or other dogs will have permanent CNS damage as we can't test for what we don't know; and maybe the toxins might pass out in 3-4 weeks. Funny how the dogs that were on the sd or cd prescription diets to dissolve the crystals did not have tremors or vomiting and now the others or off Canidae; the tremors have stopped.
We are still doing testing on the urinary issues and have one more ultrasound to go on my senior dog to recheck the bladder/prostate infection. I am passing the word on to everyone I see at dog shows and hopefully other pets will not have to suffer. My expenses are OVER $2,000 for rx, lab work and specialists, etc. and that is with my 50% staff discount. And all along, it was my precious Canidae!!
Reviewed Feb. 13, 2009
I have five dogs of which only two were eating Canidae. I was transitioning off the food as when the formula changed the dogs were all experiencing itching and constant backwards sneezing. Two dogs were less bothered so I let them finish the bag. Interestingly enough, both dogs came down with serious infections at about the same time. One in his lymph glands and the other in his prostrate. The Canidae is gone and after courses of antibiotics both dogs are doing well. I feed mostly a raw diet that I make myself and feed some kibble mostly to bump the calories in the working dogs. I fed Canidae for years with good results so honestly didn't think of the food first and still am not sure if the infections were food related. It is curious though that the only two dogs on Canidae were the ones who got sick.
Reviewed Feb. 12, 2009
My dog has 3 years and I switched to Canidae Dog Food about a year ago (bought 3 bags). I have realized in the past 6 months that she was licking her paws a lot. 2 months ago I saw that she had some little bumps on her front paws. At first I thought it was caused by salt (Canada's Winter). But I started to worry when I discovered today that she was scratching her face a lot and saw that one side of her mouth was swollen. Everything coincides with the time I start to feed her with Canidae. And by reading everyone's feedback on the internet, I am learning that I am not the only one.
I am very disappointed to learn that many dogs got food allergy symptoms after eating Canidae Food. I thought that it was a great product but I will have to stop feeding my dog because of the reaction it is causing her. I am starting to question the quality of Canidae and most of all the ingredients. Thank you for listening and hopefully I will get answers from that situation. I want to know if Canidae is under investigation for all the dogs that got allergies by eating their food.
Reviewed Feb. 12, 2009
Thanks to Canidae, my dog is living a happy, healthy life. Prior to feeding her this wonderful dog food, she licked and chewed at her paws continually and suffered from chronic ear infections. I did a lot of research which lead me to Canidae. A month after switching her to Canidae, her symptoms disappeared and her ears are healthy and clean. Her coat is shiny, soft with little to no shedding. I have a large family and everyone feeds their dogs Canidae with the same results I have experienced.
Reviewed Feb. 12, 2009
I have NO issue with the place of business that I purchase my dog food. They do everything they can to satisfy their customers. I am Happy with the service that has been given to me for the last four years of doing business with them. For four years, they have been selling my dog food to me and I have never had a problem. I usually purchase the Product #1130 Canidae Lamb and Rice meal but due to income, this last time I purchased the dog food, I picked up a cheaper bag 12/03/08 of Canidae Chicken Meal and Rice formula. It was $32.51 charged to my Visa.
I noticed the dog not eating daily and having problems with her bottom, licking and thought maybe it was worms. I took a sample to the vet 12/10, first checked for worms, $31.01, and none found. Expressed anal glands and found blood in one infected, medication $28.49. I didn't do anything different, only changed her food once from the lamb to chicken in December. For 2 years she has eaten the lamb. Had to go back to the Vet, Jan 14th, express $12.69, the other was infected and more blood came out. The doctor gave her more meds, had to leave her there to have the anal glands flushed and $228.00 later, with a higher dosage of antibiotic, I am maxed on my charge card.
I heard that Canidae changed their formula and never told anyone so I didn't pay attention to changes. I purchased the 30-lb bag which lasts me two months. I still have two feedings left that I didn't give her as I was told to switch her food to another brand and stop Canidae immediately. The upc code is: 6 4046101130 8. We never had any problems prior to feeding her this new bag of Chicken Meal and Rice.
I would like to know if you can check into this for me because I'd like a refund on my dr. bills credited to my Visa and for the food that made her sick. I didn't feed her one evening after being told to stop the food and gave her just rice and chicken the following day, I began small amounts of the new food as I couldn't add the old to the new as it created her to be ill. She didn't want to play, laid around and slept. She ran a low grade temp, I think. Since I have changed her food I see a difference in her personality. She wants to play again and is acting normal.
I would like the company, not my place of purchase to refund my money if this UPC code is the one that they did not inform their customers of a change, or is outdated. My dog has been on the Lamb and Rice meal for two years now and never had an issue until the Chicken meal. I'm sure the store of my purchase has no idea either that the food was changed without anyone knowing. I have not bothered them with this until I speak to someone and am starting here before I call Canidae. I don't know what to do next. Thank you.
Reviewed Feb. 8, 2009
My wife posted on here back in September about our Black Lab that we lost. We read about all of the other people’s pets that are getting sick after eating Canidae and we feel horrible. We had clicked on the box about having an attorney contact us. We were contacted and the process began. We (my wife and I) believe our dog died from aflatoxin poisoning, after looking at the evidence that we had the attorney had our food tested. Unfortunately, we had put the unused food on our three season porch (which gets very cold) and the tests came back negative. We looked into aflatoxins and discovered that the cold kills the bacteria that causes aflatoxin poisoning.
The point of me telling all of you this is. If you are taking the time to tell people what happened to your dog after eating Canidae dog food, take the time to talk to an attorney. It doesn't cost you anything but a few seconds of your time. Maybe one of you out there has a bag of food that can put Canidae out of business, then no more dogs will get sick and or die. PLEASE DO NOT click on the box that says I do NOT want an attorney to contact me about my complaint. Take a few seconds and maybe you could be the person to stop the sickness. Thank You.
Reviewed Feb. 5, 2009
These surgeries cost me more than $4000. NOTHING else in their diet had changed. I called Canidae and they took NO responsibility, just told me, "Sorry, this happened to your dogs." PLEASE don't use this food.
Reviewed Feb. 4, 2009
We were ALL misled by Canidae pet foods. They did NOT notify us of any changes nor was it posted in my breeder style... high volume type pet food store. If we had better agencies monitoring, we'd have had ACTION against this unprofessional company. The FDA needs a TOTAL overhaul, i.e., deadly pet food incidence... peanut butter illnesses and HUMAN deaths! Canidae needs to be sued... as at least we'll have SOME recourse and they will be FORCED to cover our companion animals' vet bills. I have two show dogs that were affected by this "food".
Same problems as previously listed. GI problems, skin allergies... even blew their coats inside of three weeks from ingesting. Sadly, what I TRUSTED to be a nutritious and SAFE food. Nothing could be further than the truth. I notified the company of my situation and received NO RESPONSE. Perhaps companies like Canidae and that salmonella infested peanut factory... will be brought to justice under the new administration as they've promised an overhaul of the FDA. The current AAFCO is a joke...as it's owned and funded by the pet food companies themselves! That is the very impartial "group" that oversees pet nutrition and feeding guidelines.
AAFCO is on EVERY commercial bay of pet food to make it look official. It is NOT. After the last pet food scare... I was forced to to days of research and watch the senate sub-commitee hearings on the illness and death of so many of our beloved companion animals. Senator Dick Durbin D Illinois was committee chairman. The senator exposed the pet food industry single-handedly. Email him and tell him of YOUR experience. WE CAN MAKE A DIFFERENCE. Let's document and publish ALL our experiences with Canidae and ANY other pet food company who thinks that they are above the law. THEY ARE NOT. WE CAN MAKE A CHANGE.
In the meantime...research your pet food choices CAREFULLY. Most grocery store brands are owned by the major food manufacturers and the food is "not fit for human consumption" trash that didn't make it into our food supply...just into our beloved pets. RESEARCH. It is true... Knowledge is liberating and VERY powerful. Thanks for your time and be well.
Reviewed Feb. 2, 2009
I have fed Canidae ALS to my 5 dogs for 4 years. I did not notice any changes in any of my dogs when the formula changed. Actually, their coats look great!! I trust this company and I feel that any changes that they make in their products is only for the best. I feed the kibble and the canned daily and have had absolutely no problems with this product!
Reviewed Feb. 1, 2009
Our Border Collie has been sick for about a month. Couple of changes happened at the same time. One change was that she was vomiting her dog food, a yellow/green bile, and lost significant weight. Another change was that she started to lose her fur in clumps. Still another change was her fur had lost its shine and was very dull and dry looking. Her stool has a strange yellow color and consistency. She has been very distressed, not able to get comfortable and paces. Since the start of these changes, we have taken her to 3 different vets but they have not been able to isolate what the problem is. We have been using Canidae All Life Stage Formula dog food for about 3 years with good results.
We got a new bag in December and since then, these problems have all begun. We decided to stop giving her Canidae Dog Food this week and feed her chicken and rice, or beef and potatoes and she has not vomited in several days now. I am concerned there is a problem with the Canidae dog food we bought which has BEST BEFORE 26 JU- 09 on the bag. Until one month ago, my dog was very healthy, strong and vibrant. Even though she has stopped vomiting, she is still quite ill, and weak. I am praying, that with time my wonderful, healthy dog will return to us.
Reviewed Feb. 1, 2009
PLEASE READ!!!!! I have been feeding my English Mastiff Canidae since she has been 8 weeks old. She is now 8 months. I always keep my dog food stored in an airtight container, and I am the only one who feeds my dog. Today, I scooped out her breakfast from the bag of dog food, and I found a dirty rusty nail as I poured it into her food dish. I work for a Doctor and have no construction going on at home, so where would it have come from?? Thankfully, I noticed this before she started to eat. If I can give anyone a bit of advice regarding this brand of dog food, DON'T USE IT!!! This may be a once in a lifetime occurrence but that is enough for me. I have contacted the company regarding this and funny enough they have not gotten back to me... Imagine that.
Reviewed Jan. 30, 2009
Our dog, a Sheltie who is 8 months, has been eating Canidae hard and can for months. She has experienced repeated bouts of diarrhea and vomiting up undigested food off and on for the latter part of this period. In checking this site, we found many other pets experiencing similar symptoms. While at first, we did not suspect the food because it came highly recommended by our breeder and others, even the Vet was initially unsure what the cause was but suspected more serious issues and in fact she could have more serious problems as a result of eating this food.
Reviewed Jan. 23, 2009
I would also like to report my experience with Canidae Dog food. My year old Springer Spaniel had been on Canidae for about 6 months when we noticed the change in her stools when we started a new bag of food (yellower kibbles, larger) I did not immediately think it was the food, but her stools became yellow and soft, and eventually like goo with no form. She was always hungry and she never really was one to eat her food right away. She was stealing from the counter, which she had never done before.
Over the course of 1 40 pound bag, she was losing weight; coat was dimming in color, she looked sad all the time, and was having anal gland problems. We brought her to the vet throughout this time period and had her tested for worms, etc. Everything came back normal. We changed her diet gradually to another holistic Wellness diet, and she continued to be sick. After 3 switched of food, she was not better. One day, she had an accident in the house, and it had NO odor whatsoever. When I scooped it up into a baggie, I realized it was very heavy and mostly undigested food.
I brought her back to the vet, and they again tried to switch her food to a Core diet of all protein and veggie, no grain, as they thought perhaps it was a grain allergy. I insisted on a malabsorption test as I truly believed that she was not digesting any food. They did not think this was the case, but ran the $200 test, and found that indeed, her pancreas was not functioning. She is now on Pancrease which assists her in digesting her food, and is doing great. She has gained back almost all her weight, and is content again with normal stools and appetite.
I truly believe that the formula in Canidae caused her pancreas to shut down and somehow poisoned it. The blogs show most dogs have similar stools and issues. I would implore you to also get your dogs tested for malabsorption syndrome, as it is rarely if ever seen in a young dog such as mine. Hopefully, her pancreas will rejuvenate, but if it does not, she will be on this medicine for the rest of her life.
Reviewed Jan. 22, 2009
Similar story; my Labradoodle pup started having chronic diarrhea in November at age 7 months. We did the chicken and rice thing, like most here thinking it couldn't be her kibble, as she had been on Canidae ALS since weaning. But every time we'd reintro the Canidae, the diarrhea would return. Poor thing was barely house broken and had so many accidents inside, emergency trips outside 8 and 10 times nightly. We were going crazy with it, not to mention the damage to my bedroom carpet!
After over $600 at the vet, FortifFora, antibiotics, same story as many here, someone told me to visit this site. Yikes! It's the Canidae! I called them, but they gave me that slow transition to the new formula song and dance. Forget it. We switched to Taste of the Wild dry kibble with Natural Balance Tube soft food twice daily and it put the doodle back in our Labra. She is much better. Shame on Canidae for not admitting their error - like I said, when I called them - if it ain't broken, don't fix it! Why would you change your formula??
Reviewed Jan. 20, 2009
I am updating on my earlier post. After switching to Natural Balance Duck and Potato, our dogs are doing much better. Although now it seems that any small change in their food causes an issue. I used to be able to change their food up as they seemed to get tired of a particular flavor or brand. That isn't an option anymore. Obviously something in the Canidae is irritating the systems of all these dogs. Maybe it isn't a particular ingredient or contamination. Maybe it is the combination of certain ingredients that cause a toxic reaction. Either way, Canidae should take some kind of responsibility and be held accountable.
Reviewed Jan. 14, 2009
Since the end of December, our 3-yr-old Great Dane (Molly) has been throwing up her dog food. First, I thought she had been getting into something. Note: I Never feed her any table scraps, just Canidae & the dog treats. The vomit was always just the dog food and seemed undigested? She has been on Canidae since 8 weeks old. I also have recently noticed her going out more, coat getting dull not to mention the vomiting up her food many times a day. She was also losing weight. Still not thinking it was the Canidae, I tried fasting her for 24 hrs. Vomiting stopped so I then started feeding her small amounts many times a day, which did not work. She started throwing up the food again.
I never thought the dog food that we pay dearly for & trusted to be top quality would be the cause. I even recommend this product to friends & family. The other night I, for some reason, searched complaints on Canidae dog foods and found this site. She goes to the vet, 1/15/08. I wrote Canidae prior to finding this information so we will just see what they have to say to me!! Last night, I bought a bag of Science Diet Nature's Best. So far she has had 2 small feedings and made it through the whole night without vomiting!!!
Reviewed Jan. 13, 2009
My experiences with the change in Canidae's formulation have been the same as many below. Specifically, my 5-year-old Boxer has been on Canidae ALS her whole life with no problems, and I always praised and recommended the food to others. My boxer also suffers from a sensitive stomach, and Canidae was the only food I ever found that her sensitive stomach could handle. B/c of this, I always kept a close eye on her diet, and I was well aware of the change in Canidae formulation - not through Canidae directly though, but b/c I was reading a pet food review online and the change was mentioned.
In October 2008, I went ahead and purchased a bag of the new Canidae, and over the course of one month, I changed my Boxer over to a diet of only the new formula, by mixing the new Canidae in with her remaining old Canidae slowly. Unfortunately, her health has slowly deteriorated since October. I only hope now that my boxer's health problems are reversible, but that has yet to be seen. My boxer's symptoms, like many, began with vomiting and gas, tendency to chew her feet, and an overall lethargic/uncomfortable look to her. I attributed this all to her sensitive stomach issues, although never to the Canidae directly. She would temporarily be put on a diet of chicken and rice or Prescription I/D until her stomach would even out, then back to the new Canidae we would go. We have repeated this cycle for the past 3 months.
Approx. one month ago, however, my Boxer simply refused to eat anymore of the Canidae. To know my dog is to know this is a significant finding, as my boxer is perhaps one of the most food driven dogs I have ever met, and she never misses a chance for a meal. A visit to the vet, 4 days worth of Cerenia (anti-nausea med), and we were back to eating the Canidae again. Never once did I doubt the quality of her dog food, nor did my vet. However, after the Cerenia wore off, complete refusal to eat the Canidae once more. Because her symptoms were so severe, and by this point she has lost a significant portion of weight, my vet worried that there may be some other underlying condition.
The following were performed: complete blood work-up, analysis of kidney function, analysis of liver function, x-rays, and sonograms. Everything appeared 'normal', my boxer was placed on Cerenia once more as well as an antibiotic. It was only after further weight loss and refusal of Canidae one again after completion of the Cerenia, that I began to question the quality of her food and spent some time online noticing that many others have had similar problems. My Boxer has now been on a prescription diet for 12 days. Although she no longer refuses food, she still is lacking that spring in her step. Since I continued to feed her the new Canidae for approx. 3 months despite the various symptoms that were present, I'm afraid this has had a lasting impact on her health.
Now that the connection between the decline in her health and the change in her food formulation has been made, and in light of the many other complaints, we are headed back to the vet for further testing. I am keeping my fingers crossed at this time that her current state is simply due to a very troubled digestive system from this new formula and nothing further, and that this is hopefully reversible, at least in time. Perhaps eventually she will return to her bubbly Boxer self after a complete switch in diet.
I simply cannot express how disappointed I am in this company, and the embarrassment I feel for speaking so highly of, and recommending, this company for so many years. The timing in health issues and the change in food for my dog is too coincidental for my tastes, and my dog will never be fed this food again. Like many others, I wonder why they decided to change a product that so many already loved? I would have paid a higher price for the same formulation any day, to ensure my pet's continued health.
Reviewed Jan. 12, 2009
I posted previously on 2/13/08, citing a horrible experience with Canidae. I have followed this website and I am truly outraged that Canidae has gotten away with this. They should be shut down at the very least. I am glad that people are catching on (at a horrible expense) to this company's foul practices. I ended up with a dead dog and $6000.00 in medical bills, not to mention watching my companion die a long, painful death. I know the dog food made my dogs ill. All three of them improved when off the food and then resumed being ill when they began eating Canidae again.
When I called Canidae in February of 2008, they totally denied any formula changes and now they are claiming they had a formula change?? How does this work? Please pass the word to feed stores, vets, breeders and friends. I have already turned over 5 breeders off of this food and intend to keep passing the word. It takes a certain type company with certain types of individuals working for them to produce such a product.
Reviewed Jan. 12, 2009
Wow! I just found this website and am absolutely shocked. I'd like to add our experience. We adopted two adorable puppies in September of 2007. They were very healthy. This was right after the pet food scare and we were testing out different premium dog foods to see which ones they liked. We chose Canidae due to its taste and recommendations of quality. All was going well. The dogs liked it and our older dog did as well. It was very difficult to get at that time and it was quite frustrating.
However, I think now that it was a godsend because we had to feed them different foods half the time. In addition, all dogs were eating Eukanuba Fish & Potato dry dog food because our older dog had a food allergy. In February of 2008, the puppies were spayed and neutered. At that time we switched to Canidae exclusively as I found a store that could order it by the case for us. We also ran out of Eukanuba and switched to Canidae dry. At this same time a friend gave us a decorative candy bowl. Our older dog was often lying in front of the main water bowl and often the pups couldn't get to it, so I decided to just fill up this other bowl and put it in a different location.
I noticed that during recovery, one of the pups (the male) wasn't feeling well. I took him into the vet and his incision had become infected. They put him on antibiotics, etc. and said he should have a speedy recovery. Then I noticed that our older dog wasn't feeling well. His symptoms were the same as the puppy. Complete lassitude, lack of energy and a worried look on their faces. The other puppy (female) was feeling fine. The male pup's infection cleared up, but still he and the older dog were still not feeling well. They were not throwing up, but just obviously were feeling ill.
All of a sudden, I thought of two facts - we were feeding Canidae exclusively now and we were using that new bowl. I thought, what if the new bowl has lead? So, not knowing which was causing the problem, if any, I decided to throw out both the bowl and the Canidae - and both dogs recovered immediately! So, to this day, I don't know, but I will never touch another can of Canidae just to be safe. Perhaps unfair to Canidae and it could have been the bowl, but I need to keep my dogs safe.
Reviewed Jan. 10, 2009
We have been feeding our two dogs Canidae for over four years, and raved about the product to others. Our younger dog, a 4-year-old Papillon/Pomeranian mix, has always been the picture of robust good health - she once ingested some drywall as a pup, and never even got sick. So you can imagine our shock as her health began to decline over the last two months. She's had a lot of gas and yellow stools, and she began licking her paws, which she never used to do. She's also shedding a lot more than usual, and her coat seems a bit more dry. We suspected it was the produce and yogurt we often give her - I never suspected Canidae, as we trusted that it was premium food. During the Chinese dog food crisis, I believe Canidae touted their product and the lengths they go through to keep it safe.
Dolly has not had much of an appetite lately for her kibble, although she still eats fresh fruit and carrots and other healthy treats. But her gastric distress was so pronounced and prolonged a few days ago that we took her to the vet. A mass was found near her spleen, and she is having surgery on January 10. Several vets have told us they think it is benign, since she is so young, but we are terrified. I have no doubt that Canidae's new formula is poison and it has sickened my dog, perhaps fatally. She was examined in July 2008, and there was no evidence of a mass then. But this week, the vet felt it during the exam. Obviously it grew quickly and aggressively.
The money we will be spending is considerable, especially as my husband recently lost his job. But we will gladly spend it to hopefully restore our little girl to health. You may be wondering why our other dog is fine, since he also eats Canidae. He's also a very picky eater, and he has essentially refused to eat his kibble the last few months. He eats mostly Halo soft food, and has none of the problems our other dog currently suffers from.
Going back, I can see that the problems began a few months ago, but I just assumed Dolly was eating too varied a diet. She was also overweight, and we started limiting her food. I assumed her recent weight loss was due to that, but now realize it all happened too quickly. I am so angry at myself for not realizing that the Canidae was causing her problems, and should have taken her to the vet sooner. But she seemed mostly fine until just this week.
I pray that we have caught this mass in time, and that it's not cancer. I'll never forgive myself if she dies, and we could have prevented it by doing something as simple as switching her food. I have kept a sample from the last bag of Canidae, and the bag itself. We are going to look into having it tested. I am also interested in pursuing a class action lawsuit. It's not the money - it's the principle. Canidae needs to be punished for this.
Reviewed Jan. 6, 2009
I am horrified that so many people are having the same problem with the new Canidae dog food formula. I have been feeding my dogs Canidae for the last 3 1/2 years. Both dogs were very healthy until December. When I bought the last bag of Canidae, I noticed that the color and the smell was different but didn't think much about it. Both of my dogs experienced horrible gas and runny stool. Unfortunately, my American Eskimo dog started vomiting foam and yellow bile. He then began having seizures.
I took him to the vet and they found low phosphorus and iodized calcium. On a gut feeling, I started to research his food and found similar complaints. Immediately I switched their food and the vomiting and loose stool stopped within days. No seizures since and the blood work has started to normalize. This food could have killed my dogs and I am ashamed of a company that once could pride itself on being a top-rated human grade food. Furthermore, when I realized they switched manufacturing to Diamond, I was astounded. Diamond Pet Food made my dog sick when he was a puppy and I later found out their food was killing pets. I have spent $400 on veterinary bills so far and will need further testing. This has been a very emotional experience for me and a traumatic physical experience for my dogs.
Reviewed Jan. 5, 2009
I've been feeding my 5 year old American Bulldog Canidae All Stages since the last horrific dog food scare. She loved it, and was a happy healthy girl. At the end of this summer, she started itching so badly I had to put a cone on the poor girl. She's seemed fine since, but after reading the stories here (and never having been informed of the change or other issues from my distributor), I'm afraid to feed her Canidae anymore. Now I'm at a total loss what to feed my dog. I'm afraid to go back to Nutro (reference last dog food scare), and she has a sensitive stomach and doesn't tolerate many things easily. This dog is close to 100 pounds. Cooking for her would bankrupt me! Please--if anyone has any advice on what to feed my dog, I just want to be a good and responsible dog owner!
Reviewed Jan. 4, 2009
Our 3 large dogs suddenly developed diarrhea in late June. We came home to a whole house of yellow watery diarrhea from one end of the house to the other. We have had to have the shampoo carpeting people out three times since then and at no time did we suspect the expensive holistic dog food we had been buying and feeding for over a year. One of our three dogs is older than ten and it hit her particularly hard. Never dreaming it could be the food, we took her to the vets who began a systematic check by starting with several doses of expensive worm pills over a six week period, to no avail.
Then the vet tried a stomach medication to try to stop her perpetual diarrhea and it included an antibiotic as well as a substance to try to firm her up. Once we knew she had been hit the hardest, we followed all the dogs when they were taken out to do their business and I saw that the other two were also very soft yellow slimy stools almost as bad as the third one being treated. Another trip to the vet who suggested we switch brands of dog food and suggested one of his brands, which I knew to be inferior, so I declined and went home to research dog foods. I put in Canidae dog food customer reviews and was floored to find what looked like my own diary of digestive problems described exactly as what we have been going through from the color and consistency of the soft or watery stools to the frequency of the carpet cleaners on perfectly house trained dogs and the vet expenses.
The worst is that switching dog food for the worst one is not helping and I have had to return the new dog food to the store. I now have to cook chicken and rice and give her even more medications to try to get rid of what seems to be permanent damage because of this dog food. The latest trip cost over 250.00 for a full kidney, liver, thyroid and red and white cell check. All came out normal but she was found to have no bacteria in her intestines, good or bad, possibly due to antibiotics she shouldn't have had to take to begin with had Canidae not pulled this fast one and switched their formula with no warning.
My Holistic dog food store assured me they had not been informed, nor was there any warning on the package. Of course the price had gone up and the weight had gone down which is an economic stunt companies pull, but to add 18 new ingredients, and I read Millet was one of them which most dogs are allergic to was unconscionable. I can only continue this expensive vet schedule and try to get her back to normal. The other two cleared up after switching the food, but she appears to have suffered possibly permanent damage. And the Canidae company seems perfectly content to blame their customers and suggest all these expensive vet bills for a problem THEY created.
Updated on 01/18/2009: Update on my dog who was sick from Canidae new formula dog food, for people who need to help their sick dogs who are also on the dog food. For those of you who are at your wits' end, as we were, here is what finally fixed our dog. After erroneously treating her for worms and then giving us Albon which was supposed to be an antibiotic and a stool hardener, she appeared to be doing better on that Albon, but since we were still giving her the Canidae dog food, having no idea it could possibly be the expensive food, she got worse.
Took her to another vet who found NO bacteria at all in her intestinal tract, could have been the Albon killed everything. So he put her on 30 days supply of FortiFlora to mix into her chicken and rice (we could not give her any dog food at this point and were cooking for her) and after three days of that (no change), I called them and they said to add the Tylosin powder (which works in conjunction with the FortiFlora).
The FortiFlora adds bacteria back into the dogs stomach much like yogurt and acidophilus milk does with people. The Tylosin powder kills any bad intestinal infection and leaves the good bacteria alone. On the third day, we picked that up and that night she had her first normal looking stool. We continued that routine for 10 days, chicken and rice cooked for her, then the FortiFlora and then the Tylosin all added to her food, plus a little vitamin powder to give her what she was missing with her lack of regular dog food. After ten days and seeing her begin to have normal stools, we gradually added Innova dog food, a proven good food that all three dogs did well on, and little by little gave less chicken and rice and more dog food.
Finally, we are seeing a normal dog stool every time for over a week now. We can only pray that this will continue and she will get back to her normal self and eat the great Innova dog food and not need the home-cooked versions she has been given. She was also very happy to see the crunchy dog food which I'm sure was necessary to add some bulk for the stools. If you are having problems with the Canidae and your dogs aren't getting better, this might work for you. Please post if you try it and it works. I am cautiously optimistic that we may be getting back to normal. Canidae needs to be sued and we should contact every dog and pet website, including the ASPCA and get the word out to others who have no idea why their pets are sick after being on this dog food for years. The first order of business is relieving the animals' suffering. Then...SUE.
Reviewed Jan. 3, 2009
We have two beloved German Shorthairs, a two-year old female, and a one and a half-year old male. We had fed them a very high quality, all natural dog food their entire lives; however switched in November due to inconveniences with mail ordering. We decided to go with Canidae, another all natural food, partially because we could get it at our local pet store. After a little over a week, our female got extremely sick!!! She had a fever, and massive diarrhea and vomit all over the house!! The very next day, our male became ill with the exact same symptoms!! They are normally extremely active dogs; however they would not eat, go outside, nothing.
The vet thought that they had probably gotten into something outside, such as a mouse. We had them on antibiotics and anti-diarrheal medications for a week, which seemed to help. Our dogs had horrific smelling gas and burps, and we noticed them losing weight and having to go outside much more frequently. They were still having awful diarrhea, even trouble with having bowel movements- a lot of straining!! On New Year’s night our male had bright red blood covering his entire back side and was bobbing and shaking his head, displaying seizure like activity. The emergency veterinarian told us that he had ingested rat poison, which is ABSURD!! We have no rat poison around our home!! His stomach and intestines were completely full, bloated and stretched!!!
I am totally not a computer person by any means, but for some reason I decided to look up Canidae on-line. My heart stopped when I saw this website!! I cannot believe the testimonials of all these people who have gone through exactly what we are right now!!! Dogs are becoming extremely ill left and right and DYING!! How can this POISON still be on the shelves???!!!! My dogs were completely healthy before this supposed all natural junk entered their bodies and has eaten away their stomachs for weeks!!! This is just sickening!! I will NEVER feed my beloved pets Canidae ever again!! Despite the hundreds of dollars in vet bills, including the six hundred dollar emergency holiday charge we've spent, the point is that something needs to be done! Families are suffering from the loss and illness of their precious animals. No other family should have to go through this horrifying experience!
Reviewed Jan. 2, 2009
My dog had been on Chicken and Rice formula for 9 months when I switched in September of 2008 to Lamb and Rice (both are from Canidae). I managed the switch slowly over five days to allow her GI tract to settle. Immediately, she had constant GI problems with flatulence, yellow diarrhea and after a few days I noticed blood in her softened stool. I took her to the vet after a few days and they did a physical and ran a few exams and gave me a stool hardener for her to take. Her GI movements remained irregular and continue to have diarrhea soon after the medication was used up.
After four weeks I took her off lamb and rice and moved her back to chicken and rice. At the time, I thought it was just particular to my dog, but after finding this website today I am positive it was the food change as I am extraordinarily aware of what my dog ingests during mealtime and otherwise. Additionally, the food was large kibble unlike the older formula. I am furious that the positive changes noted by the company has resulted in all these complaints and at the possibility that my dog could have sustained longstanding health complications due to a food brand I had been shelling out my hard earned money for.
I am switching brands as of this afternoon. If you have had success with Canidae's new formula, then that is fantastic. But if your dog has had difficulties around the time you have purchased the new food formula and not much else in their diet has changed, please be aware and act immediately.
Reviewed Jan. 2, 2009
We have used Canidae dry dog food for 2 years, but since September, have had 3 dogs that needed to be put to sleep and now wonder if the food is to blame for at least two of their deaths. Two of the dogs were 12 and 13 years old, and the older dog (a Dalmatian) was on seizure medication, was losing her eyesight & hearing, and was taking Condroiton pills for her bones. Toward the end, she was having problems with balance and getting upright. The Vet said she was in no pain & we realized it was only a matter of time before we would lose her. So, when the Dalmatian stopped eating and drinking, we weren't surprised, and she was the first dog we sent to Heaven in 2008.
When the 12 year old Golden starting showing symptoms of slowing down less than a month after our Dalmatian died, we attributed it to her age as well. The fact that she had a tumor removed less than a year prior led the Vet to examine her stomach area and she believed she felt multiple tumors. It had been two days since she ate or drank anything, so the Vet took her for x-rays and confirmed the diagnosis. The fact that she was getting sick on her food and throwing up yellow mucus was mentioned to the Vet, but since cancer was presumably the culprit, there was no reason to look elsewhere. Pets age and that was an acceptable fact (so far).
However, when our black lab (on thyroid medicine & slightly overweight) began either coughing, clearing her throat, or sneezing, we again called the Vet. She said she seemed to be getting over a slight case of bronchitis but didn't see any real problem. A week later, we called again because even though the cough was slightly better, our dog wasn't eating right and we were worried. The Vet came out and took blood but was of the opinion we were looking again at a diagnosis of cancer. Somehow, I think we all should have had the hairs on the backs of our necks raised this time, but the Vet didn't seem alarmed, knowing the physical problems this dog had and again, for the third time in 3 months, we had to put another pet to sleep.
The reason I logged onto this website tonight is that we came home from dinner this evening and one of our English Setters (7 years old) who has had diarrhea for 2 days came up to me very slowly walking in a way I've never seen a dog walk before (like his body was rigid in either a spasm or like one gets with gas buildup). He normally would run out to greet us and go right to the door to be let outside, but tonight, he even looked crooked as he inched his way to us. We rubbed his belly and found it to be very hard, but it seemed to help and he did go outside.
All seems OK now, but the hairs did go up on my neck this time. This dog is not old and has been healthy as a horse since we've had him, so why, for two days, has he had the runs and what was that stiffness in his body due to tonight???? Maybe he woke up stiff from laying funny, but I'm not going to lose another dog and I am getting this dog food analyzed to see what's up!
After seeing all the comments here, I wish I had checked a month ago when our black lab got her cough, but 2 and 2 didn't make 4 until tonight! I can't imagine what the Vet bills were for my daughter and her boyfriend for all the animals they treated and lost, but I will have her get her receipts tallied. She not only lost 3 dogs and has one sick right now, but she also lost her father in November 2008, good riddance! The food is going back and I hope a class action suit is brought up against the dog food company because this is WRONG!!!! How many more dogs are going to get sick and die because of greed by corporate suits? How many more of man's best friend will we lose before someone does something to stop the sale of Canidae dog food?
Reviewed Jan. 1, 2009
We have been feeding our Jindo dog Canidae Lamb and Rice for a few months now and for the last few weeks or so, she has been vomiting (looks like yellow bile) every other day or so. I did not think much of it until I saw this website and looked at other complaints. It did worry me when I saw her vomit, but I thought it was just her eating up the stuffing from her new (Xmas) toys. But it is happening more frequently, so I am going to change to a new brand of food. Hopefully the vomiting will stop.
Reviewed Jan. 1, 2009
Healthy 7 year old male golden retriever...never had any issues with foods. Was on Canidae for over a year...no issues…then all of a sudden itching, ear infections, loose stool usually 4 hours after eating...Spent over $500 at vet for blood work, tests, all came back normal. Vet then guessed at different causes...IBS, etc...We noticed that if we added rice to the food his loose stools went away...but other symptoms remained. We changed back to previous dog food Nutro brand (which we have used for 15 years on all of our goldens with no problems) and in 24 hours he was back to normal. Loose stools GONE, itching GONE, ears cleaned up in about 3 days and have been CLEAN for several weeks now. It’s unfortunate that reading the Canidae owners letter, they BLAME their customers and advise taking your dog to the vet for exam and testing. YOUR $$ to spend on Canidae's problem. I strongly urge you to stay away from this manufacturer’s product. They simply do not have your dog’s best interest in mind, regardless of their marketing and very lame letter.
Reviewed Jan. 1, 2009
We have 3 shelties ages 8, 7 & 1 yr. old. We started feeding the 7 & 8 yr. olds Canidae about 2 years ago as we were looking for a good dog food without any fillers to keep them healthy and keep their weight under control. Our 7yo has slight hip dysplasia and an underactive thyroid for which he receives medicine, so we started them both on the senior formula that was fortified with glucosamine. Their routine is 1/2c. food twice a day (5AM & 5PM) and no table scraps or treats. We also try to walk them about 4mi/wk. They both did so well on the Canidae that their vet actually asked me what kind of food I was feeding them. We were thrilled and recommended the Canidae highly to everybody we knew. In fact, they did so well that we decided to switch them to from the Platinum to the ALS this past Fall.
When I called our local pet store (smaller family owned store) to order some additional food in mid September 2008, the owner did tell me that they did not get their regular shipment of the food that week. She told me that apparently the company was changing the size of the bags & increasing the price a little. She assumed that this was the reason for the shipment delay. When I told her that I wanted to try my boys on the ALS, she gave me several sample bags and advised me that some dogs will have more problems with the lamb formula than the chicken. Although I took all of the samples she gave me, I didn't even give my dogs the lamb recipe as I didn't want to even chance their not being able to tolerate the food and getting sick.
When I opened the first bag of the food, I noticed that it was different than the Platinum that I had been feeding them in both color and smell, but I didn't think too much about it since I was switching foods within the brand. Since switching to the new food, on 2-3 occasions, our 8yo has vomited a small amount of foamy, yellowish looking bile. Although it was odd for him to do, I never attributed it to his food. I also noticed that he licks his paws constantly. Probably the biggest change that I noticed was that our 7yo has developed a terrible case of smelly, odorous gas. They both have also lost more weight which seemed unusual to be as I expected a small weight gain when I switched them from the Platinum. Our 1yo is just finishing up with his last bag of Bil-Jac Puppy food after which I had planned to start him too on the Canidae.
My sister who lives in Charlotte and has 5 shelties (and who initially recommended the Canidae) called me last night to inform me of the problems with the Canidae since the formula change & warn me not to feed it to our dogs as her dogs are experiencing problems with the food. We were totally unaware that there had even been a formula change.
After reading many of the stories of other users on the web, my husband and I are absolutely outraged! To think that a company can be allowed to operate this way and continue to sell this dog food to unsuspecting customers is appalling. We are now forced with trying to find an open pet store on New Year’s Day to find a new food to buy our dogs so they'll have something decent to eat tonight. My husband has packaged the Canidae back up and intends on having the food analyzed to determine exactly what is in the food that is making all of these dogs so sick. I also plan on calling both our local pet store and our vet and letting them know about the problems that have been experienced with this product.
Reviewed Jan. 1, 2009
We have a wonderful 14-year-old Shepherd-Husky mixed breed that we adopted when she was a puppy. We fed her Science Diet for most of her long, happy, healthy life with no problems. In the spring she started itching and developing allergy-like symptoms. At this point we switched to Canidae based on many recommendations.
After about two months (following the ingredient change) she suddenly began vomiting yellow bile, losing weight, and becoming very lethargic. The vet asked the standard questions regarding possible poisoning, change in diet, etc. $1500 later, liver malfunction was diagnosed as the problem. We immediately put her on the vet-recommended food (non-Canidae) to ease digestion issues, and medication to help heal the damage to the liver. She gained weight, and a blood test showed her liver functions began to improve slightly. However, she continued to lose muscle mass and seemed somewhat restless. We just returned from the vet today (Dec 31, 08) after a follow-up blood test and check-up, and found the liver functions heading back down. I'm not sure it was the Canidae, but after reading so many similar events, it certainly seems likely. At 14 (or any age) liver problems will most likely be fatal, and there is nothing that can be done now. However, if the cause is related to something in the food and enough people speak up, perhaps we can save other dogs.
Reviewed Dec. 31, 2008
I have a strong suspicion that Canidae Platinum may be the root cause of a major medical bill that I just had on my Jack Russell Terrier. A few weeks ago the dog suddenly began licking its paws a lot. Then on December 21st the dog suddenly began having major abdominal pain. (I had recently switched her to Canidae food) and the bags were the new formulation. I had used the old formulation of Canidae for a year or so with no problems. The dog quit eating and had extreme abdominal cramping. There had been no other changes in her diet. She started having trouble passing stool. To my knowledge, she never vomited. The vet took x-rays and ran a barium test. There appeared to be no obvious blockages. However, the dog continued not to eat and be in pain.
Finally, exploratory surgery had to be performed in case there was a bowel obstruction related to something she might have swallowed or a tumor. The surgery found nothing other than a highly irritated stomach and bowel. Three biopsy samples were taken. The lab results were negative for cancer on all three samples. The dog still cannot ingest food so we are having to force feed her (not Canidae!). She is also on a regimen of antibiotics, stomach antacids, pain killers, etc. Since nothing had changed in the dog's life (other than the food), I suspect the Canidae food (for whatever reason) triggered this illness. All of the dog's blood work has been perfect. We have sustained several thousand dollars of veterinary expenses in the last ten days due to this event. We are still not sure whether the dog is going to recuperate.
Reviewed Dec. 31, 2008
I began using Canidae platinum in July 2008 to help my cairn terrier, Molly, lose weight. She seemed to love the food and she was losing weight...Everyone was happy!! To make a long story short, at one point I had to buy her old food that she was eating before Canidae because the pet food store where I purchased the food was closed and we were totally out of food at home.
As she appeared to be putting a little bit of weight back on I switched her back to the Canidae. I opened up a new bag just a few days ago and noticed the change in appearance. Molly has always loved to eat so like any other time, she gobbled it right up. That was about 5 days ago...since then she's suffered from 5 grand mal seizures!!! I can't help but believe that the formula change is the cause!!! It's heartbreaking to watch beloved family member suffer!
Molly has an appointment to see the vet in 2 days. Our vet has instructed us on what to watch for in case she needs immediate medical attention. As a responsible pet owner I thought I was feeding her a quality product. I truly believe that if you feed your dog quality products, along with proper exercise, etc., they can help your pet live a long, happy, healthy life.
To be totally honest, my husband and I are not in a financial situation that will allow us to spend thousands or even hundreds of dollars on our Molly....It brings me to tears to think of what might happen to Molly. My husband and I along with our 2 young children adore our beloved pet. I only hope and pray that we are able to afford her medical care. It sickens me to think that the food that I've been feeding her may have caused all this!!!
Reviewed Dec. 31, 2008
We have been feeding Canidae Lamb & Rice for over a year to our Shelties & Collies as well as 4 rescued Terriers. All was going well UNTIL this past Late Summer/Early Fall. Our yearling Shelties who typically are excellent eaters started throwing up right after eating! Not all the time but enough for me to take them in to the Vet! Nothing showed up but the only thing was the food, unfortunately we didn't know Canidae had changed its formula and we were bringing home old food then new food, back and forth which was yanking at the dogs' GI systems.
We called the Pet Store, they told us about the change but covered their story with they didn't know until now. The Canidae Representative called us and send a few coupons out for more bags of food. Things calmed down once we were on the New bags of Canidae. We did notice a new thing though, itching. We bathed and treated for everything but the food, never did we think the Food was the culprit!
Then this past November one of our older Collies, a very stable girl of 9 who always ate well stopped eating. No matter what we tried that day, she would not eat. We took her to the Vet and was SHOCKED to watch this lovely girl decline right in front of us on the Vet's table. The Vet asked if she had ingested some sort of poison. POISON I thought, NO WAY, we are 1,000% safety around here and there aren't any poisons.
Once the blood tests came back, the Vet had horrible news, Maddie was dying of possible Liver Cancer and the most human thing would be to put her down! My husband and I were in shock. How can this be? She was just frolicking with the Shelties not three days earlier. The whites of her eyes are yellow, her skin was yellow. In less than 48 hours Maddie is gone and not until I found this site and read some of the people's stories did I ever think ... Canidae ... but now!
Reviewed Dec. 31, 2008
I have used this dog food for over 3 years and had no problems with it until the last few months and we began to notice the changes in our 3 shelties. All have thrown up, itched and licked their feet a lot and had trouble going to the potty. Two of them have lost weight as well.
Reviewed Dec. 30, 2008
I have been feeding my dog Canidae for the past year and noticed a difference the last couple of months. He has constant issues with foul gas and does not eat until he has licked the food beforehand for some length of time. His stools have become softer than usual and he is losing weight and his coat is thinning out. After reading about the formula change, it's starting to make perfect sense given the time frame. I am changing to another food. I thought by buying an expensive all natural food, I was providing my pet the best food out there, but I guess when it comes to profits the consumer is always the victim. The original 40 lb. bags have been replaced with 35 lb. bags but at the same original cost of the 40 lbs. So long Canidae. I hope many others read these letters and show their disdain by switching to another company.
Reviewed Dec. 29, 2008
I have not had any issues with my dogs and the Canidae formulation change. I learned about it through the website. If Canidae sent out alerts to distributors, then it is up to the distributors to pass that info on to the consumer so the consumer can make an educated decision. I get my food from several distributors and NOT ONE made the change public. I learned through my habits of periodically checking the sites of the companies I purchase various pet products from.
None of my dogs (three Shelties and a Great Pyr) have had issues with the change at all. Now, this is not saying that some dogs will NOT have issues - but this can happen with any product. Also in regards to bugs being found in food, the FDA permits a certain number of insects and rodent bits in all foods: pet and human. Not many consumers know this. If you get a bag that the bits happen to be eggs, guess what? Also small insects can get into tiny holes in bags while at warehouses or stores. Canidae also has released new formulas that are grain free.
I have fed Canidae before and after the change and have had no issues with my dogs ranging in age from 1 - 8 1/2 years. I have had far more issues with other brands of dog food that did not make changes public until people started label reading. It is not Canidae's fault that places that they sent alerts to did not inform the public. Consumers need to be more savvy and willing to do research of their own.
With millions of dogs in the US - some will react to the changes in formulas, but many will not. As for bugs in food, well, talk to the FDA - they set the regulations. I have found flies in bags of pet seed, etc. I have found bugs in cereal boxes in sealed bags. As for contaminated food, then yes, this I will hold a company accountable for IF the contamination is their fault. Contamination can also happen through improper storage at warehouses. It can happen at the stores. A bag that gets damp and then allowed to dry out can result in contaminated food. Just yesterday, I was watching a couple store employees going through cans of cat food because there was an odd odor and it was suspected a can seal was broken. This could have happened in shipping, storage, packing at the plant or some customer's kids playing with can tabs or the plastic film on some containers and cracking the seal.
Yes, we need to jump on the bandwagon but we also have to do so with education and logical thought. Jumping blindly is not the way to go and can cause more harm than good in the long run. However, if an issue has been attributed directly to the food and proven that it happened with the company and some other factor once the product leaves the building, then they have to be accountable.
I have had issues in the past with illness in animals due to formula changes and absolutely NO public notice by the company. But Canidae tried to alert. I know people who lost animals due to formula changes that companies denied (though later admitted after pressure). I read labels to check for changes. I keep track of sites. I know the various ways contamination can happen and the FDA rules regarding bugs. We have to be educated consumers.
Reviewed Dec. 26, 2008
Today would have been my Lab's second birthday. However, we had to have her euthanized yesterday, on Christmas morning. She had lymphoma, which I have been told is extremely rare in a dog that young. She had eaten Canidae ALS since she was about three months old and initially did very well on it. However, in the late summer/early fall of 2008, she began having symptoms similar to those reported here by others. She started having excessive itching and hair loss. Her coat was dull, even after a bath. She was doing a lot of licking.
During the fall, we noticed her having a lot of foul gas. She was also having more frequent bowel movements and seemed to be straining at times. She vomited a couple of times right after eating and on two occasions I found odd, yellow, frothy vomit in her pen in the late afternoon. At no time was I ever informed of a change in her food. As a result, I never questioned her food even though I noticed a slight change in the kibble. I assumed that some of her symptoms were due to being a Lab and possible seasonal allergies. That all changed dramatically for us on Nov. 21st. I took her to the vet immediately when she got up one morning with excessive drinking and refused to eat.
I was shocked when I was called in the afternoon and told that her condition was very serious and that her blood calcium levels were very high. Her vet initially suspected that she had ingested a toxin and most likely had vitamin D toxicity due to rat poison. We never had anything like that at our home and our dog was constantly supervised. She was hospitalized for that possible condition for four days and appeared to be recovering. During that time, she was switched to another food and her symptoms immediately disappeared. Her coat became soft and silky. The scratching stopped and there were no more gastrointestinal issues.
Unfortunately, that is not the end of our story. As a precaution, she was also tested for the possibility of cancer. One test came back positive and we continued to do further testing, which was initially inconclusive. However, within a couple of weeks, she did develop the symptoms of lymphoma which led to her death yesterday. She was an expensive, well-bred hunting dog with nothing like this in her lineage. We will probably never know what part nutrition played in the development of her illness. I do know, though, that as a consumer I was not made aware of any change in her food, which I resent. If I had known, I would have had the opportunity to make a change when I saw some of the symptoms being attributed to Canidae.
I became aware of this website when I googled Canidae after our vet suspected that she had ingested a rodent poison. I remembered that I had opened a bag a couple of months ago and found a dead mouse in it. I was shocked to find hundreds of similar complaints. I have been in contact with the company and ideally, would like to have the food sample that I saved analyzed. They are not willing to do that because I no longer have the original packaging and UPC code. I know for sure that we had the new formula since late October and am quite sure that we actually started it in Sept. 2008. If there is a positive side to this, it is the fact that I have become much more educated about pet foods and hope that any experience that I have had with this company will in some way help someone else.
Reviewed Dec. 26, 2008
We have been using Canidae food for our Shelties for almost 3 years with very good results: they had good coats, no digestive problems and their weight was under control. We opened a new bag about a month ago and found worms in it so we returned it and picked up another bag. We opened that bag and found no worms but the size and color weren't the same, but we had no other food and thought the color may had been changed or the lot was different. We were never told that changes had been made to the food.
One of my shelties ate the food and started with yellow diarrhea with a terrible odor. Dragging his butt over the ice and snow as if he itched or just had to get rid of the poop. He had this 3-4 times a day, not at all usual with him. Then he stated vomiting undigested food and yellow bile. The other sheltie only ate part of her food (again not normal) and then she too had digestive problems with gas, gagging, itching and loose stools. Both dogs started itching and biting at their legs and feet. We checked them over and saw nothing. Our third sheltie was not on this food as she is too little and she has been fine.
We went online finally and discovered that Canidae had changed their food. Whatever the changes are THEY ARE NOT GOOD. We have changed the food and they are better but not themselves. The energy level is still low and the gas is still present, the diarrhea has stopped. How dare this company make such changes and not inform the public. There were enough problems with pet food before and now Canidae hasn't learn from that experience that people will not tolerate having their animals made sick by poor quality food. The cost of this food is not cheap, we expect to have the best when we buy the best or so we thought. I will NEVER buy Canidae food again.
Reviewed Dec. 26, 2008
We have spent thousands of dollars on veterinary costs this year for 3 Standard Poodles who have been on Canidae ALS dog food. All 3 had been fed this food for 2-3 years with no problems, but this year, starting in June, we have had constant problems --- including losing one of them (who was a healthy 7 year old dog) after spending thousands of dollars in vet bills, and almost losing one of them this week (who, after having off and on digestive upsets for months, and oddities on his blood work but no definite diagnosis, bloated and had to have surgery).
Our dogs have been treated for urinary tract infections, neurological symptoms, lymphoma and have had odd growths removed. They have lost muscle tone and energy as well. We did not suspect the dog food since we had been using it for several years but tonight we read on the Consumer Affairs website about similar problems that others have experienced with this food, so we are going to immediately take our dogs (the 2 that are still alive) off of it.
Reviewed Dec. 24, 2008
After I got my boxer, he had diarrhea. After weeks of trying to find a dog food that worked for him, I found Canidae All Life Stage Chicken and Rice. It was my saving grace. No more diarrhea, no more gas, great coat. Not knowing about the formula change, I got what was to be our last bag. When I opened it, I noticed the difference in the kibble. Didn't really pay no mind to it. Almost immediately, bad yellow diarrhea, gas, his coat was horrible. I found out about the formula change online in a forum. I took the bag back, informed my local feed store of the change (they had no idea!). I am to this day trying to find him a food he is able to tolerate. Thankfully I am just out the price of dog foods he can't tolerate. I am so upset with this company. I feel they should be held reliable for all this. The product should be pulled.
Reviewed Dec. 24, 2008
I submitted a complaint about the change Canidae made in their dog food back in October. My Cocker Spaniel was very itchy and we had made several trips to the vets. On a visit in early December, an retired vet was covering and he decided to do a skin scraping for mange. He did not find anything, but two weeks later my dog was continuing to decline so they did a skin scraping again and still did not find anything. They decided to treat him for mange because we live in a very rural area. In seven days he was much, much better. He had his second shot for treatment of mange yesterday.
I just felt that I needed to let others know that my problem did not end up being the food. My lab had the upset digestive system on the Canidae, but that may have worked itself out if I had been able to transition him slowly to the new food. I have switched him to Fromm and will continue to use it because he is doing well. The Cocker Spaniel has been using Fromm and is also doing well.
Reviewed Dec. 23, 2008
I fed my dog Canidae for over a year with no problem. When I purchased a new bag, I noticed it was smaller in size and the kibble appeared larger, but I didn't think much more of it and fed my dog as usual. Within 24 hours of her eating it, she began gagging and throwing up mucus and had the urge to go more frequently and when I let her out to go, I would notice her straining to go. This would happen over and over until I finally went outside to see up close and that is when I noticed that her stools were loose and were an odd color and just weren't normal looking. She also stopped drinking her water, started scratching more and became lethargic. She would constantly scratch her ears, bite her tail and bite her feet. She was miserable and I was scared.
I guess I was stupid, as I simply didn't equate all of this to her food, as I had been feeding her this brand her whole life. Myself and my kids searched the yard for something she might have gotten into that may have caused this problem, but couldn't find anything. I gave my kids strict orders not to give her anything else to eat except her dog food, as I thought maybe they had given her some people food that was causing the problems. So, in desperation, I went online to see what I could find out about her sudden symptoms and planned to get her into the vet that week. That is when I was led from one link to another and found out about the change in the Canidae product and the problems others were experiencing.
I was shocked! I went to the shop where I purchase my dog food and asked them about it. They said they tried to let everyone know about the change in the product, but I must have fallen through the cracks. The owner said she had one bag left of the old stuff and gave it to me. Most of her symptoms were gone within a couple days of feeding the new food! She continued to scratch a bit longer, and I had to use a skin conditioner to help heal her hot spots, but now, she seems back to normal. I can't help but wonder what could have happened to her if I hadn't figured this out. I don't know what they did to change their food, but this kind of thing should not happen.
It is more than a simple allergy to the food. It seemed more like food poisoning to me. I am shocked that a company would let this happen to so many dogs and I am saddened that something isn't being done about it. I now tell everyone I know about it to spread the word as I don't want any other dogs to suffer like mine did. I hope this company is held responsible for what they did to my dog and so many others. Shame on them.
Reviewed Dec. 21, 2008
I have been feeding my 3 dogs Canidae pet food for the past 2 years. Never a problem until September when my 15 year old beagle became ill. She had experienced vomiting and diarrhea (mucus and loose stool). I changed her food to another brand after a few days of this thinking that could be the problem. She was fine afterwards. After reading through all the other complaints, I learned that Canidae changed their pet food formula. I plan on changing to another brand. This is really scary. They were supposed to be one of the high end brands... They increased their price, give less in quantity, and now the dogs are getting sick. Never again will I feed my dogs this food. My lab and greyhound also have more flatulence and more gurgling in their stomachs from this same food my beagle ate. I am going to change to another pet food for all 3.
Reviewed Dec. 20, 2008
We have been feeding our dogs Canidae ALS for almost three years without any problems at all UNTIL NOW. We always recommended this food to everyone who complimented how beautiful our dogs coats were and their shine. After introducing the new formula our dogs had softer stools, more frequently, and stools were yellowish in color. We did exactly what Canidae had suggested about eating smaller meals and mixing old formula with new (only located on their website). The stools did improve some but one of our dogs were pooping several times a day. Recently we noticed a small scratch near one of our dogs eye; which at first we thought this had occurred during running and playing with our other dog. Within two days of the scratch he was self mutilating himself and scratching all over, his eye became red all around the lid. The scratch was not from playing but was from itching and scratching at his eye, then his head, under his chin. Everywhere! HE WAS MISERABLE.
WE took him to the vet and he is on an antibiotic for skin infection, benadryl for itching, and the vet immediately suggested we change the food. She said that it appeared something with the NEW formula was causing the allergic reaction. With so many dogs having reactions to the new formula we feel this is a consumer alert!! Our Pet Store has also had customers complain about the new formula causing loose stools. She did give us a full refund on the last bag we bought of Canidae and helped us choose another food to try. We love our food store Prohund and the owner is very informative! We will not be feeding Canidae anymore to our dogs. Our Golden has already had less eye boogers since we switched the food in less than a week and our mixed breed with the skin infection is itching less and starting to heal. Both dogs are now pooping only one time a day with normal consistency!!!
WE ARE VERY UPSET with Canidae allowing another company to manufacture their food and changing the formula that had worked so well for our dogs for many years. It is also irritating that the new bags do not have printed anywhere on them NEW FORMULA! It is frightening that DIAMOND is the company manufacturing the food after all the scare and deaths of dogs that were in Diamond recall years ago. WE are very disappointed with Canidae and do not feel we can trust this food to our dogs ever again!!!
Reviewed Dec. 18, 2008
In May of this year, my family got its first dog; a three and a half year old Labradoodle. The prior owner recommended we feed him Canidae because it's his favorite?. Sometime during the summer, he started coughing and occasionally that cough would lead to a small spit of an ugly yellow liquid (two to four ounces). Unfortunately, when I asked my vet about this, she didn't relate the problem to his diet (and yes she asked about his diet); instead she suggested that he might have allergies to something in our yard or something in our house.
As the months passed, he continued with an occasional problem and many of our friends suggested that poodles have temperamental stomachs; suggesting that the poodle side of him is always going to have an occasional problem. Yesterday, we opened a new bag of Canidae and yesterday he spent about an hour losing Canidae kibble, over and over again. I should of saw it sooner but this time it was very clear: my poor little guy has been suffering from food poisoning? We have now thrown away all of our Canidae products and replaced them with products recommended many. To my surprised, he inhaled his dinner last night and his breakfast this morning (the first time I've seen him enjoy his kibble). Today, he appears to have much more energy and thus far no stomach problems. IMHO, this thread may have helped save my dog's life. Thank You.
Reviewed Dec. 17, 2008
I'll make this short, I own a kennel in Rockville, Maryland and I've been using Canidae for over 5 years. This is the only product I used in my kennel, except for what the customers brought with them. Since the company has changed its product I've had nothing but problem. Just like everyone else, lots of problems with all the dogs. The latest is my 1yr old yorkie almost died the weekend of 12/7/08, cost will be close about $5,000 not including the cost of maybe an operation. They put her on special food, which cost $28 for 7lbs bag. Said it could be her liver, now I have to take her back to the specialist in about a week for follow-up. I really don't have this kind of money, If I'd known about all these problems back then I'd stopped using the product long ago. Maybe we all should take the company to court, well I plan to see what I can do. A lot of my customers have told me they have had some problems with their dogs when they took them home, now I know why. Would love to say more, but I do have a kennel to run and it means a lot to me.
Reviewed Dec. 17, 2008
Used this food with confidence for years. Something is different now. My dog doesn't like it as much. Reading about Canidae making dogs sick - this is so sad. Something should be done.
Reviewed Dec. 17, 2008
I switched my dogs to Canidae because it was a little cheaper than the food I'd been feeding them. Plus, the gal at the store convinced me it was better. Got it home, opened the bag, and thought it smelled funny, but I'm used to our old food smelling so good I figured it was just that I wasn't used to it. I gave it to my Sheltie. She nibbled at it, then walked away. She came back later and ate the rest, but not happily. About four hours later, she threw up. I'm taking the rest of the bag back tomorrow.
Reviewed Dec. 12, 2008
Wow, my story is so similar to everyone else's here. I had been feeding my dogs Canidae for over a year. I bought a bag back in October. Then fed it to my dogs that night. Two of them wouldn't touch it. The third one ate about 3/4 of her bowl. I thought that was unusual since my dogs usually wolf down their food. I smelled the food that was in their bowls. The food had a terrible chemical smell to it. The next day, the dog that had eaten some of it, got lethargic and had explosive, bloody diarrhea. I took her immediately to the vet and he told me it was food poisoning, and it was the most blood he had ever seen in diarrhea. I returned the food to the store, and got a different brand. Since then my dogs have been perfectly fine.
Here's where it gets interesting. I contacted Canidae the very day I took my dog to the vet. After I explained what had happened, immediately they said that the food was spoiled and it had sat in the sun too long. I told them it wasn't a spoiled smell, that there is chemical smell to it. I have smelt spoiled animal food before, and this is not it. They faxed me some paperwork, I filled it out. Every two weeks or so, I would send them an email, which they would say, "We'll look into it and get back to you," which they never did.
The day before Thanksgiving, they mistakenly called my house instead of the vet. Still I heard nothing. On 11 December, they called me and said, "We did a thorough review and found the food to have been spoiled." I asked them if they tested the food, they said yes. I called the pet store. They still have the bag at the pet store. So they didn't test it. The whole time they were very defensive and said their product could not possibly have anything wrong with it.
I went to the store today, 12 December, and found out, I wasn't the only one. At least two other people at the same store had the same problems with their food from Canidae. Not only that, Other stores all over the US had the same problem with their food. I'm only out about $150 in vet bills, but clearly Canidae has a problem with their food. I felt that Canidae was blaming me. I have never dealt with a company that was so defensive about their product from the get go. Canidae had their mind made up from the second I called them what the problem with the food was. Well, I kept a sample of the food, and I'm going to send it get it tested to find out what is wrong with it.
Reviewed Dec. 11, 2008
My 12 year old poodle started vomiting a few months ago. I had her to the vet twice. He gave her medication but didn't help. I started looking to the internet for answers. I came across all the information about Canidae formula being changed. I took the food back to the pet store and gave them this website. They suggested a new brand and the vomiting stopped the day I took her off the Canidae. She is acting fine and eating fine now. I am planning to take her back to the vet to get her checked out and make sure she doesn't have permanent damage. She had been on the Canidae for over a year and didn't get sick until they changed the formula. They need to recall this dog food.
Reviewed Dec. 11, 2008
I have a 10-yr-old Springer Spaniel who finally found a food that didn't upset his stomach. I've had him on Canidae for few years now with no problems. Then I just purchased a new bag, thought they just decreased the bag size and notice the food was larger size as well. My dog has been acting funny and has the shakes. Something he never has had. I called the store where I purchased it and they will take it back, though now I have to search for another food that will make him ok, after preaching how great your product was! Why change something if it's not broke, cause now you broke more than your customer base, now it's trust. Too bad, especially when you guys have never been on a recall list ever. I think it's time, what about all the people who don't have internet access that are spending a lot of money in vet bills right now or putting their dogs down from a sudden illness they can't explain! You should also issue a national statement and to all vet offices!!! Shame on you, very irresponsible!
Reviewed Dec. 10, 2008
I have been using this food for several years with wonderful results until recently. We get our food from a locally owned feed barn, and I'm in there every 2-3 weeks buying dog food (I have 4 dogs). My 6-year-old Black Lab has had 2 seizures in the past 2 weeks, my English Bulldog has been barfing constantly and farting like a pack mule. Several years ago, my Lab had a seizure and my vet attributed it to her food. We switched and not a seizure since, so the first thing I did when she started seizing again is look into her food.
I got onto the Canidae website and found more complaints than I could read regarding the newly re-formulated version of what once was a highly bragged about human grade dog food. I am very disappointed that they felt the need to mess up such a good thing. I am in the process of dumping the rest of the new dog food back into the bag and taking it back to the feed barn where I got it. Looks like I'll have to put them on Wellness.
Reviewed Dec. 10, 2008
My male Golden Retriever has been showing signs of food allergy so I thought this food might benefit him. We have had 3 days now of vomiting and mucus-y diarrhea. The poor dog is exhausted. I put him on a fast day and now back on his regular diet. I wish I'd read all these bad reports about this dog food before spending almost $15 on a small bag of it and making my poor dog sick.
Reviewed Dec. 10, 2008
I just returned from the vet with my two dogs because I fed them from a new bag of Canidae Lamb and Rice dry food at 7:00 AM and 6:00 PM today, and one of them vomited several times while the other had loud bowel sounds (rumbling stomach). Then, within hours they both started stumbling around like they were drunk. I just returned from the vet who administered activated charcoal. The dogs are still stumbling around, especially the one that didn't vomit.
Reviewed Dec. 7, 2008
I posted here on Nov 22nd about my three dogs all getting sick from Canidae (after feeding it to them for 3 years with no problems prior). It's now 2 weeks since we stopped feeding them Canidae All Stages dry food - went to the pet store, they happily took it back for us, and we picked out another brand of food. NO MORE VOMITING. Dogs are healthy and happy again. Coincidence? I think not....
When I sent an email to Canidae a couple of weeks ago, I got a reply, basically blaming bloggers for trying to ruin their great reputation. The proof is in the pudding. Or in this case, in the barf, stools, etc. of our dogs. I am so sorry to hear of more severe symptoms for some dogs - liver issues, seizures. Shameful on Canidae's part. I am glad that I got my dogs away from this food in time.
Reviewed Dec. 4, 2008
Like many other reports on your site, my dogs also experienced issues with the new formula from Canidae. We had been feeding our two terriers Canidae for almost 3 years. We purchased a new bag in November and did notice that the color and shape were slightly different but didn't think much about it. The bag didn't indicate that any change in food had taken place nor did our local retailer say anything. After 3 days on the food one of our dogs began vomiting. We immediately took her to the vet where she was hospitalized for 4 days. After returning home she continued to have symptoms (not as severe) and our other dog started refusing to eat the Canidae. I became suspicious of the food and called our retailer.
He explained that the formula had changed and they had told all of their customers. We were never told and found that odd since we are in there so much, they know us by name. We immediately took the food back. In addition, we have contacted Canidae in regards to their product. The representative told us that they are not required by law to put anything on their packaging and it was our responsibility to read the label of every bag. I'm not in the business of keeping every bag so that I can compare it to the next one. We had trusted this product. Furthermore, the company has stated that signage was sent out to stores that sold their products. I have found no signs indicating a change in either store that sales the product in my area. Needless to say we will never purchase Canidae again nor will we visit the local retail store that finds no fault in not telling their customers.
Reviewed Dec. 4, 2008
About 1.5 weeks ago, I bought a 35-pound bag of lamb and rice Canidae dog food for my 2.5 year old Olde English Bulldog. I noticed it had changed in color from a dark brown to a lighter yellow and the size of the pellets were larger. I thought it was just a change in formulation. She has been eating a mixture of 50/50 Innova Evo/Canidae Lamb and Rice for about 1 year with no problems and has had no prior health problems. After starting her on the new Canidae formulation, she began having loose yellow stools almost immediately and within the last couple of days she has been vomiting. Just today, she had a short episode of seizure-like activity. The first thing I thought of as a cause was her recent change in diet and googled recalls on Canidae and saw that quite a few people are having the same problem.
Reviewed Dec. 3, 2008
SHAME ON YOU CANIDAE! YOU NEED TO RECALL YOUR FOOD IMMEDIATELY! We have been feeding our dog Canidae dry food for years and loved it. We purchased a new bag over a week ago and she immediately got very sick - diarrhea, just like all the other complaints. We took her off the food right away and she started to get better. We fed her the Canidae again in the hopes that she'll get used to it but again, she got sick. Only this time, she got worse and started vomiting, and then stopped eating all together and stopped pooping too.
We took her to the vet and $450 later, x-rays showed no blockage and her vitals checked out normal, so the vet gave us medicine for an intestinal/bacterial infection and said to feed her chicken and rice only. She won't even eat that thus we can't give her the medicine! She's getting sicker, moping around and we're talking about a border collie who was in perfect health and very energetic before this. She is our baby and it makes us very sad to see her in so much discomfort. We are going to get her back to the vet for an IV drip for nutrition. We are so scared and worried about our baby! I can't believe with all of the complaints that Canidae has not been sited and they are still selling this horrific new food and horrible plant - Diamond!
Reviewed Dec. 1, 2008
We have been feeding our 4 year old Yellow Lab/Golden Mix Canidae dog food since he was a puppy. About 2 months ago, we noticed that the dog food had changed color and size. We just figured that the formula had changed, no big deal. About the same time all out of the blue our dog started having head seizures. This 1st seizure lasted about 3 minutes. About a week went by and he had another one. We then took him to the vet and was told to wait and see if he has more. He has and they seemed to be becoming more frequent and lasting longer.
Last week we brought him back to the vet and they did blood work. They then put him on medication for the seizures. That same day, I put two and two together and found all of these complaints. I noticed that he was having the seizures right after he would eat. So, I switched dog food and did not give him the medication. He has not had an episode for 7 days, where he was starting to have them almost every day! I am so upset that I am going to have the dog food tested! This is my family!!! I will never feed this food to my dog again!
Reviewed Dec. 1, 2008
We have been feeding out 4-year old Cocker spaniel Canidae Lamb & Rice for about a year now and everything was fine but since the new formula came out and we started using it, our dog has been throwing up and has soft stools. Why would they change the food and also never tell the public that it was changed? Makes me mad that my dog is now sick. Had many trips to the vet. Upsetting to us because our poor baby is sick.
Reviewed Nov. 26, 2008
We switched our GSP to Canidae around 1 yr. old ( May 2006 ) with no problem until Oct. 2007 when we purchased a new bag. Symptoms started within 24 hrs. - vomit, diarrhea, then skin problems with scabs and scratching followed. Within 2-3 weeks, this field conditioned dog had lost 10 lbs. from bloody diarrhea. We switched foods after 3 weeks but the damage had been done. We made many trips to the vet with no idea what was causing the problem since he had been on Canidae for a long time before with no problems and Canidae said nothing was wrong with their foods during the recalls. After testing and treating for anything the vet could think of, plus us home cooking for months he started to recover after about 4 mo. About 6 mo. from the time this all started, he was almost 100%
We kept feeding him high end foods for a couple more months and then switched back to new bag of Canidae over a month period with a little gas and soft stool but nothing serious. After 2 mo. had passed and he was back to 100% Canidae with no problems other than gas, we started mixing and feeding some of the remaining amount of the BAD Canidae from 1 yr. before and within 1 week his symptoms started to develop all over again like before. Remember this was only a small portion of the original food that caused the problem mixed in with the new bag we had been feeding. This was proof that Canidae almost killed our dog after swearing nothing was wrong with their food when we called about the problems.
Reviewed Nov. 25, 2008
Our 4 year old poodle-lab mix has been eating Canidae for about 3 years. We switched to after some research, and in order to share food with my sister's new puppy. Although our dog was never a very enthusiastic eater, we never had any problems with the food. Recently, she has been having bouts of diarrhea, bright yellow in color, and terrible gas. After a particularly bad night - gas wise - I took her to the vet, as she has had gastro problems in the past. X-rays showed no blockage, but plenty of gas and irritation. In discussing possible causes, the vet asked about her food. When I told him we feed Canidae, he mentioned complaints on the internet regarding their new formula. When I found this site, I could not believe all the similar stories. I never would have suspected her food. As I think back, I can see that all of my dog's issues started with the last (smaller) bag of food I purchased.
Reviewed Nov. 24, 2008
We had been feeding our Golden Retriever and Poodle Canidae Dog Food for quite some time. Both dogs began turning away from the food. The Golden Retriever broke out with hives over his entire body and his behavior became agitated. The Poodle would vomit the food. We learned of the manufacturing changes to the dog food and symptoms reported by other dog owners and believed the symptoms our dogs were experiencing may be related to the dog food. Within two days of taking both dogs off of Canidae, the dogs improved significantly. The Golden Retriever has not had any new hives but has lost nearly 50% of his hair and his skin is flaking.
Reviewed Nov. 24, 2008
I, like everyone else had issues with the formula change. I believe that Canidae contributed to my dog having a mini-stroke. We had to drive an hour in the middle of the night, costing us over 900.00 just for the emergency care. Not to mention all the bills prior just trying to figure out why she kept having diarrhea with blood. I used to be a devout Canidae consumer, but never again! This has put a huge strain on our finances. Trying different kinds of Canidae, vet bills etc... I run a breed rescue and am not non profit yet. I will have to miss a house payment because of this.
Reviewed Nov. 24, 2008
I recently lost my 4 year old Black Lab to liver failure. I am starting to believe after all I read that maybe it was the food I was feeding her. I had never had any problems with her until the last 2 weeks after starting a new bag of food about 3 weeks ago. She urinated on the couch and we thought it was a standard UTI. We brought her to the vet with a urine sample only to find she had no bacteria present, but a lot of blood and bilirubin. We did more tests and the vet was in shock at her liver function. She should have already passed by the looks of her blood levels, but she was still a bubbly Lab. The vet informed us that her liver and body with the levels they were at would not survive and it was in her best interest to put her down. I have the leftover bag of food and am considering having it analyzed if I can afford it after all my vet expenses. $118 for original visit, $175 for additional testing and $240 to euthanize my baby.
Reviewed Nov. 23, 2008
My story is the same as all the others on here. 7 month old GSD, fed Canidae since he started eating sold food. I got him at 7 weeks and continued with it. I learned about the change in formula and called my pet food store and asked. They said that the change was the addition of peas, white rice, rice bran and barley. Didn't sound like a big diff really. The grain % had not gone up, just become more diversified. I got a new bag (44#) and slowly, gradually mixed it with the old Canidae.
My puppy started intermittently vomiting. The barfing increased as the % of new Canidae ALS increased. I was only up to about 30% new food and the last day he started barfing about every 3 mins. It was foamy yellow bile. As I called the vet to take him in, he started having diarrhea. This was just under 2 weeks from the day I opened the new bag.
I don't believe for one second that the only addition or change to the formula were those four ingredients. I think they lied and added other things b/c no way could those 4 innocent ingredients create so much dietary upset. At the vets we did rads to see if there was an obstruction. Then a barium study to make sure. Nothing. Just an empty gut and gas pockets in his bowels.
This change was all about money for the company. In their stupid condescending statement, they act like it was bad change-over procedures that created the probs for most people but that is NOT true. I changed slow and it made no difference. He was horribly sick. Wretching up foam and nearly choking on it, lost weight, hair was falling out like never before and his breath was foul. The bags of food got smaller, the price got higher and the ingredients were changed to who-knows-what REALLY. I think Canidae should send out REFUNDS (at the very least!). But hopefully the damage has been done and will put them out of business.
Reviewed Nov. 23, 2008
I submitted a post here in August but it's not here. After feeding the Felidae Platnium canned since the Menu Foods recall, I was quite dismayed when my shipment of Felidae Platnium arrived end of July. I opened the can and the food looked different - darker and just strange. I put it out for the cats, they sniffed and walked away. Two full days and they refused to eat it.
I contacted Canidae and they said nothing had changed in their canned formula, perhaps the batch had been cooked a little different. I called PFD and they credited me and sent a new case. Same thing so I went out and found some Felidae Chicken and rice and fed that for about a month, figuring this would give time for a new batch of the Platinum to hit the market. Before I stopped feeding the chicken and rice, that too changed. I bought it at my local Gourmet Pet store and opened that up one night to find a very red looking and soupy product.
I started ordering the Platinum again in October and was shocked to see that the recent batch has changed yet again - is exceptionally light in color (looks like lots of chicken) and chunks of carrots. Consistency is gross and I cannot even tell you the poop issues and as this is their primary food, can't really transition them. I am so **.
I spent a lot of time researching foods after the recall and I was really dismayed by how the company handles complaints, by lying and saying nothing has changed, then seeing the letter here from the owners and then the company choosing to go with a company like Diamond which had its own huge recall a few years back and seems to still have some quality control issues. In this last batch, I noticed the can tops were thinner, they pop right off. So far, two were already sort of popped and when I opened them, they came right off and the food was all moldy.
I have switched the cats to Nutro Naturals as they don't tolerate Wellness, Innovo OR Natural Balance. They just don't seem to ever get used to them. I hate that I am giving them something so commercial but it seems that Canidae has sold out anyway and have lied about it. They should go under for being so deceitful.
Reviewed Nov. 22, 2008
We only learned of Canidae this past Labor Day at the US National Drags in Indianapolis. Canidae sponsored Jim Dunn's car in the drags and handed out small samples. Our dogs loved it and wouldn't touch the Hill's science diet we had been buying. 3 bags later, opened the bag and wondered what went wrong. The dogs quit eating and the older one losing weight. Just went last night took back the one we bought, tried a different style, which was no different than the other trash we just returned. So back, we go to return that bag to never waste my time or money on that garbage. Hopefully Canidae will pull their heads out of the sand and start producing the quality product they once had, or go out of business.
Maybe they shouldn't be like Wall Street and others of recent history trying to make more money by ripping off the public. Shame on you Canidae. Reap the failure you deserve.
Reviewed Nov. 22, 2008
Our Golden Retriever, Lily, came to us from the breeder with a bag of Canidae All Stages Lamb and Rice mix. She has eaten happily ever since. In October we noticed she was losing quite a lot of weight, and her stools had been difficult. She started vomiting periodically. We took her to the vet, who asked if we had changed her diet. We had happened to switch from the lamb formula to the chicken formula recently, so we switched back to Lamb Formula.
We also treated for parasites. No improvement. We steadily increased her portion to help with the weight loss. We had just scheduled a series of blood tests at the vet when we learned at the feed store about the reformulation. We had never heard anything about it. We changed to a new dog food and everything went back to normal. We are out nearly $100 in vet bills for this, but I am glad we found out before the blood work. What a horrible change to make in a product that had been so successful, and how unconscionable not to put a large reformulation notice on the bag itself!!!!!
Reviewed Nov. 22, 2008
We have fed all three of our dogs Canidae dog food for the past 3 years. In the last month, all three of them have been vomiting bile, have had bad poop, etc., all of the things people here describe. Had the Dachshund into the vet and there was no explanation for it. BUT, I came here out of frustration, after Googling "Canidae dog food vomiting" and found ALL of these people saying the very same things we have been. We've called our local pet store, and they will take the food back, reimburse us for it, and help us find something else tomorrow. I just recommended the food to a friend with a new dog last week. I've already called her to tell her about this. A horrid, horrid experience. Shame on Canidae. May they reap what they have sown.
Reviewed Nov. 19, 2008
I have had my Bernese Mountain dog since she was 7-8 weeks old, she is now 8 month. Since having her she has been fed Canidae All Life stages dry formula. Throughout her life she has been constantly attending the vet with stool bacteria and UTI. It seems that she is never done with medication. This I put down to just a sick puppy; one of those things. Now having read other complaints along with similar symptoms, it makes me think that perhaps the food has something to do with it. My vet has been constantly asking me if I was on the same dog food and my reply has always been yes. I thought it was the best. As of today my Canidae is getting trashed with the hope that the health of my dog will improve.
Everyone who cares for their animal will try to give them the best possible life no matter how many times you go to the vet or not. They are like children. Their health is in our hands and we feel responsible. So if indeed it is Canidae All Life Stage Dog food I truly hope that more people like me will see there are others out there with the same problem and consider changing their dog food.
Reviewed Nov. 19, 2008
My dog had been eating Canidae dog food for about 7 months without any problems. We purchased a new bag at the pet store we always purchase his food and found that the food was completely different in color and in texture. We double checked the expiration date and it was not expired. Since my dog had always done well on this food, we went ahead and gave it to him. He developed extremely loose and bloody stools and lost weight to the point that people began to ask if he was sick.
I asked the manager at the pet store if they had been notified of a change in the food and they said they had not been notified of any changes in the formula or preparation of the Canidae foods. Due to my dogs continued health problems, we switched foods and the problems stopped immediately. Once I began searching the internet, realizing that many, many others had experienced similar or worse problems with their pets, I became angry.
Canidae continues to promote themselves as such a positive, forward thinking company regarding best practices for the health of your pet, yet they participate in business practices that result in poor quality products and misleading, borderline fraudulent advertising/marketing strategies. I certainly understand a business needing to make changes in order to survive in today's economy, but making poor decisions and then being dishonest about the results of those decisions (changes in formula providing optimal nutrition, etc) won't keep my business and when I'm feeding 3 large dogs, my business can be pretty important.
Reviewed Nov. 18, 2008
I have fed my Golden Retriever Canidae for 8 years without a problem. I have recommended this food to family and friends throughout the years. Our fantastic dog deserves the best. She has never had any reason to go to the vets for anything more than her regular check-ups. She was a perfectly healthy dog... That is until Canidae changed their formulations without notifying the public. We noticed her lethargic behavior and hot spots breaking out over her entire back causing great discomfort. Took her to vets and $200 later and much care, she is on her way to recovery. This is a wonderful dog who is an important part of our family.
Canidae will never get another dime of our money. This seems to be what they were after, taking a good product and reformulating and using the Diamond Facility to formulate their products. Now they have a rotten product as you can see by the hundreds of complaints. Let's hope the word gets out to all of their customers before anymore of our loving pets have to suffer.
Reviewed Nov. 17, 2008
I'm furious with this company! I breed miniature schnauzers, and have 20 dogs. Two years ago I started feeding them Canidae Chicken & Rice. They all loved it, and even my puppies were weaned onto it. I knew about the change in formula, but figured it was no big deal... until I found this site and read about all the sick dogs. Thankfully I still had a 40 pound bag of the original formula. My dogs never ate the new food... thank god. What a mess I would have had!
I am now feeding Wellness. I have contacted ALL of my puppy buyers and told them to stop using Canidae. After the dog food recall last summer, I can't believe Canidae hasn't pulled this new formula off the shelves! They're still denying there's anything wrong. What goes around comes around Canidae. You'll be out of business soon.
Reviewed Nov. 17, 2008
I have had my beloved Lab/Dalmatian/Bull Terrier mix Gracie on Canidae dry dog food for approx. 2 years now. It was one of the few dog foods her sensitive stomach could tolerate and I wanted her to have only the best. My story is very similar with the vomiting and illness. THIS COMPANY SHOULD BE HELD LIABLE!!
Reviewed Nov. 17, 2008
I had been feeding Canidae for a couple of years and was pleased that I was feeding a quality dog food to my pets that I love so much. I'm in the breeder program and I knew the formula was changing, but it didn't occur to me that my dogs losing weight was the new formula. I somewhat expected the stool change since it tends to happen when you switch dog foods. My miniature dachshund lost so much weight (over 3 pounds) that I took her to the vet to find out why. Needless to say, $200 later and finding these complaints, I now know the food is to blame!!!! My labradors also lost weight and had no energy! I have switched food now and my dogs are looking healthier than they ever did on Canidae. I will never again feed Canidae a.k.a POISON to my dogs again!!!
Reviewed Nov. 16, 2008
My dog has been fed Canidae dog food for all of his life - 4 years. As I went online to purchase another bag, I found this website with all the people who were having problems with the new formula. As a result, I contacted Canidae and explained that I was concerned based on what I read about the new formula. They replied and pointed out that they had responded with a statement on the site.
I replied back stating that I found it strange that a company required a pet owner to alter the feeding routine or method in order to use their product; however, I would consider trying a smaller bag of this new formula if they could assure me that there are no issues with this food that will affect the health of my dog. I have re-sent this same statement twice now and have received no reply - 5 days. I am guessing that Canidae does not have a great deal of confidence in their product. I will not purchase another product from this company and will tell everyone that I know to check out this site.
Reviewed Nov. 16, 2008
My 7-month-old dog has been eating Canidae since we got him at 2 months and has, until very recently, done very well on the dog food. When we, 3 weeks ago, got a new bag of Canidae, he immediately got the runs and his stool color changed to a mustardy yellow. For a while it was quite explosive. At this same time, we noticed that the Canidae dry food had changed in look though there was no marking on the bag and we saw no posting in the store. We know that dogs need to adjust to new food, but since we had no knowledge of a recipe change and were out of the old food, we had no choice but to give him the new recipe.
Weeks later now, he is less explosive, but is not fully adjusting to the food. He has lost weight too. I will admit that his already good coat looks even better. We will be switching foods. We're angry that Canidae did not make a very good effort to warn customers. I have also read on some websites that they added gluten, a common dog allergen, to the food. I haven't checked that fact really recently though. Fitting this same timing, my parent's dog stopped eating her Canidae food entirely and lost a lot of weight to the point of poor health. Their dog is a half year older than mine and had been eating Canidae longer also with success. My folks have since switched foods and are putting weight back on the dog easily.
Reviewed Nov. 16, 2008
My Shepherd has been having gastrointestinal upset for several weeks now - loose, yellow/brown bowel movements, vile-smelling. I woke up to vomited, partially undigested food a few mornings ago on the floor. She has been raised on Canidae All Life Stages, so I did not suspect the food until I decided to do some research today online - I am shocked that the formula has been changed and I will no longer purchase Canidae.
Reviewed Nov. 16, 2008
After feeding my animals Canidae, each and every one of them were symptomatic, diarrhea, vomiting, aggression, ear problems-swelling, itching, weight loss.
Reviewed Nov. 16, 2008
I have used this Canidae Life stages dog food with my 2 Pit Bulls and my White German Shepherd for over 2 years now. Since the formula change, I have noticed my Shepherd has had loose and bloody stool and VERY BAD gas. Today I have switched it out to use a brand called BLUE. I hope this helps.
Reviewed Nov. 13, 2008
My dog, who has always been very healthy, suddenly started vomiting at night. We put him on chicken and rice and he stopped. We began to reintroduce the Canidae and he got sick again. We just got back from the vet's office ($400.00) and I decided to check online. I should have done this earlier. He got sick the same night we opened a new bag of dog food. The very least Canidae could have done was print something on the label. We will not use their product again and I am telling everyone I know with a dog.
Reviewed Nov. 13, 2008
I have been feeding my two Akitas Canidae dog food for more than 3 years and thought it was a quality dog food. Just found out this weekend that Canidae had changed the formula. I had been having minor problems with my two dogs as mentioned in the other write ups, but not severe enough to go to the vet (loose yellow stool, paw licking/chewing (allergy?)). The change could explain it. I thought it was something in the yard, as I have recently moved to the South. I'm going out now to buy some different dog food. Hopefully that will fix the issues. Canidae is losing yet another once satisfied customer.
Reviewed Nov. 13, 2008
I had 2 dogs develop spleen tumors while feeding Iams food. After the second dog was diagnosed (necropsy results), I searched out another food that would not poison my family members with 4 legs. I have had excellent results with Canidae until the last 2 bags. My Presa Canario has developed diarrhea and such deadly gas production that he is even offended by it. My Australian Cattle Dog has become unmanageable and aggressive and not eating much but some of the new product.
Reviewed Nov. 13, 2008
Well, my dogs have been on Canidae for over a year now. I had also noticed the recent change in size and color. My 3 year old dog now has blood coming from his rectum and strains to defecate. And when something does come out, it's diarrhea, and he is vomiting. We just returned home from the vet and spent almost 300.00 dollars.That's not including any follow up visits.There is no obstruction because x-rays were done. My vet had brought up this Canidae situation which I had read about and was going to switch to a company that cared what was happening to their customers' animals... now I know for sure a different company will be getting my business.
Reviewed Nov. 11, 2008
I was, apparently, one of the few who knew that Canidae was changing formulas. I had heard rumors on various dog forums, and went to Canidae's website where the upcoming changes in the formulas were clearly stated, as were the new *bag weights*. Canidae, instead of offering 40# bags, would be offering 35# and 44# bags. I also heard that Canidae would be using Diamond's Manufacturing plant(s). I emailed Canidae, and they quickly wrote back, confirming this information.
We had used Canidae ALS for 5 years on all of our dogs, and were extremely pleased with the result. We actively promoted it, in fact, and had our local Feed Store bring it in for us. They had a great deal of success with the food. Everybody was happy. So, when the formula changed, we continued to use it. And that's when the problems began.
For the first four days, we had two dogs with severe diarrhea. So, we cut back on the amount fed, as recommended by Canidae. That seemed to fix the problem. But not for long. Within a week, four additional dogs ended up with severe diarrhea. We knew they couldn't tolerate the new formula, so started researching other foods to feed to our crew.
Reviewed Nov. 10, 2008
I have had my boxer on Canidae for almost 2 years now and he has done very well on it. I recently got another Boxer puppy a few months back and also put her on Canidae...no problems. About 3 weeks ago I bought a 40-lb bag of Canidae and instantly they both started having yellow, mushy, foul smelling BM's and not to mention the horrible gas. My puppy was pooping at LEAST 4-5 times a day with not much consistency, and my older boy now has runny poops. It wasn't till yesterday that I found out they had changed their formula and then I put 2 and 2 together. I just bought a bag of another grainless food he use to be on and I think I will stick with it. I came across this website and couldn’t believe how many others were in the same situation... shame on them for not being more clear on their formula change. I am praying that there isn't any permanent damage to my babies because of this!
Reviewed Nov. 10, 2008
I'm sick over what I believe Canidae dog food has done to my dog! Now over $500 in vet bills and no resolution, I want something done! This product that I trusted to be good could have done damages to my dog for the rest of his life. I can't link it to anything else and someone need to be held responsible! There was no warning of a change in ingredients. My local pet store or vets office knew nothing about it and was quite surprised about the link to Diamond foods, another questionable outfit. I will be seeking legal advice and can only hope ALL those who have had a problem will join together and fight with me. The food needs to be taken off the shelves and vet bills need to be paid, not to mention and most importantly the future good health of our dogs! He is our baby and a huge part of our family!!!
Reviewed Nov. 9, 2008
Last month when I bought the Canidae dry dog food, I was surprised that I paid the same amount for 10 pounds less food. I thought that was a big difference in price. I can understand that prices go up couple of bucks but to delete 10 pounds and for the same cost was not right. Anyway, I decided to pay because my dogs deserve the best and have been giving them this food for years. After I gave my dogs the food, my Male started to have diarrhea for over a week and kept grazing on the grass and could not figure why, I just thought he got into something he wasn't suppose to and got the runs.
Well, we needed to get more dog food since the 30 pounds don't last as long and my husband picked it up and he was angry about the cost of it, paid it and then started to look up Canidae online and tried to compare other good dog food to replace it. Lo and behold, he found this website with all the complaints. So it just clicked, my dog started to get diarrhea after he started with the new dog food that was 30 pounds, thank God it only lasted for over a week compared to what other people went through.
The new bag that my husband bought, since it is not opened yet, it will be taken back to the Pet feed store and I will be letting them know about this site and what happened to some of the dogs that consumed this crappy product. I will encourage them to discontinue selling this product. My husband called his brother because his dog also eats this same dog food and actually has been sick for the past couple of weeks, lethargic, vomiting and had a fever, and plus, he was extremely gassy which was extremely unpleasant, they had to take him to the vet yesterday, now he is on antibiotics. He also stopped eating for 3 days, vet suggested to give him some rice.
Reviewed Nov. 8, 2008
Canidae changed their dog food formula without warning. I wish I had known the change was taking place so I could take appropriate measures to insure the health of my pet. Regardless of how much better they claim their new formula is, we can no longer use it for our dog. We have gone through a full bag of the new formula hoping that the issues developed would work themselves out but they have not.
Reviewed Nov. 6, 2008
I've been feeding 3 rotties Canidae for 5 years, I have had no problems until recently, 1 of the rotties has now been sick for a couple of weeks. The other two seem to be fine but have had some skin/coat issues lately. I love my dogs, they are like my children and I can't believe they have been subjected to this crap that Canidae calls dog food. I will now be looking for a comparable dog food for them that is approximately the same price. It amazes me that even though one of these people that have complained has actually lost one of their dogs and Canidae has no response to it. It is ridiculous and I can't believe that they aren't doing anything about it.
Reviewed Nov. 5, 2008
I had been feeding my two dogs All Life Stages by Canidae for 2 years and was very happy with the product. A few months ago, when purchasing a new bag, I found out the old formula had changed! Why ruin a good thing? A sales clerk at the store where I buy my pet food told me that customers were very upset that the formula changed without warning... not even the store was aware this was going to happen. I was not able to gradually change over to the new food, since I had run out of the original formula.
So, I believed that the mustard yellow runny stools would eventually firm up... not so. To this very day - my dogs have loose yellow stools. My younger dog, also had a bout with watery diarrhea for over a week. I had to go to the vets to put him on meds. The tests came back negative for parasites... the diarrhea did go away with the meds.. so that perhaps was not due to the Canidae.. but it does make me wonder.
I want to tell you that I did call Canidae to complain about the lack of warning about the formula change. No apologies from them. They told me the new formula was better. I don't believe so. I compared the old formula to the new on my own, and I do not like what I see (less brown rice, new rice bran, ocean fish instead of herring, added natural flavors, etc). I had spent months looking for a good food for my dogs, after the melamine scare.
Canidae's original formula was affordable and had great ingredients. My dogs were happy and had normal stools. After picking up more yellow loose stools this morning and searching the web for other complaints, I will again start another search for a good dog food. I'd better do it quickly...Too bad I just bought another bag... I suppose I have been prolonging the inevitable. I am sorry to read that many dogs have gotten really sick! Canidae should have kept their old formula. They have lowered their quality, made the packaging smaller and kept the same price. I wish they had only raised the price!
Reviewed Nov. 5, 2008
I, like many others, have been suffering through this new formula of Canidae. They changed the formula without letting us know, and for the past two months, my 3 dogs, who have been on Canidae all their lives have suddenly fallen ill. First, it was my Pit Bull, who had a weak stomach anyway, so I didn't think much of it, until she stopped eating altogether. She went almost two days of not eating and after about $400 in vet bills, I started cooking for her instead. Then shortly after, my Staffy girl started to have the same symptoms of vomiting, diarrhea, lethargy, and not eating.
Now my dogs are the type of dogs who eat as if it's their last meal, so for two to all of a sudden stop frightened me. The only thing I could think of that was the cause was the food. Then 2 days later, my other Staffy got sick, which then I knew something was wrong cause he has a iron stomach. What I did find strange is that it was not a continuous sickness. They would be sick for two or three days, which during this time, I would put them on rice and boiled chicken. They would recover, and then I would gradually add the Canidae and by the second or third day, they would be sick again. I am very saddened as 2 of my 3 dogs have been on Canidae all their life and for this to happen, is very disheartening. I will no longer purchase anymore Canidae products
Reviewed Nov. 4, 2008
I made in post in Feb. of 2008. I had three German shepherds who got very ill while eating Canidae dry dog food. I know it was the Canidae because all three dogs became sick at the same time. I then took them off Canidae and they improved. Thinking it may not be the dog food, I began again to feed them Canidae. Subsequently, within days, my extremely healthy male shepherd bloated and the other two dogs had G.I. symptoms again.
I immediately took them off Canidae. We did emergency lifesaving surgery to try and save my male, however he died many days later. In the interim, I contacted Canidae. They were not forthcoming about a new formula and denied that their food could have had anything to do with this. Canidae is a very bad, sneaky company and deserves to go under. I personally have been to all the local feed stores with my story as well as spoken to many, many breeders who have since switched from Canidae. I will certainly keep up my vigilance of telling other dog people about the perils of Canidae and my experience.
Reviewed Nov. 4, 2008
I have been feeding my dog (who suffers from allergies) Canidae Senior Overweight formula for several months now with no issues. I purchased a new bag in early October and within a week, my dog started becoming very, very sick - vomiting, loose stools, severe stomach discomfort (moaning, groaning, gas). After 10 days, when it became apparent to me that it was indeed the food making her sick, along with numerous phone calls to the Vet's office, I began giving her home cooking (rice/hamburger). Within a week, she was returning to her old self. I saved a sample of the food, simply because I thought it was poisoned, took photos of the lot numbers and of the bag itself, then returned it to my local pet food supplier for a full refund. It was the folks at the pet food shop who told me that Canidae changed their starch source - I can only imagine that due to the cost of rice, they went with a cheaper alternative.
As I mentioned, I have used Canidae for several months as my dog was tolerating it well, given the fact she takes allergy shots once a month. I will also note that my cat has been suffering from vomiting also. It occurred to me that she occasionally stole a morsel or two from my dog's bowl - Canidae made her sick also. A personal note from me to Canidae - YOU ARE MAKING ANIMALS VERY SICK IN THE NAME OF THE ALMIGHTY DOLLAR!!! I would love to see a class action lawsuit form from this nightmare. The anguish this has caused me and the extreme discomfort my dog had to bear was in a word, wrong. Shame on you, Canidae.
Reviewed Nov. 4, 2008
I have 11 dogs and have used Canidae for 8 years now. Since the formula change, every one of my dogs have experienced diarrhea. After multiple vet visits and hundreds of dollars, we have decide it is the food. I have even went to the Chicken and Rice and after 2 months still no change. I cannot continue to use or promote your product. I am involved in many performance sports and own a Flyball team and have gotten my whole team on Canidae. They have all changed to either Evo, Merrick or Chicken Soup brands. I am devastated as Canidae was the best food I have ever fed and now I am searching for a new one. My dogs are all currently on a sensitive stomach vet brand that I can barely afford. Please return to the original recipe.
Reviewed Nov. 3, 2008
I fed my dog Canidae All Life Stage Formula for 9 years. Then the company change the formula without notice. Not one pet store in the area I purchased the Canidae Dog Food had knowledge of the changed formula. I contacted the Canidae company and was told they were not aware of dogs having all the physical problems my Labrador was having and they had the nerve to send me a coupon for $2.00 off on my next purchase of Canidae product.
Reviewed Nov. 1, 2008
There was no denying, our beloved labradors were both in trouble. The constant, mustard yellow, hold your breath smelling diarrhea, the intermittent throwing up right after eating, the days of abandoning their food entirely, the obsessive paw licking and toe chewing to the point of hair loss and sores, their once playful nature replaced by personality changes, lethargy and sickness had mysteriously consumed our less than three year old boys.
With absolute worry and frustration, repeated vet visits, tests for parasites, meds for vomiting, diarrhea and out of control allergies, we helplessly watched our pets continue to worsen. Canidae was a name we had come to trust, so the association with the so-called new and improved formula of Lamb and Rice dumped into their food bin, followed by their deteriorating health didn't make an immediate connection.
It wasn't until we started questioning the quality of their food that our research led us to the Consumer Affairs website. After reading the endless heartfelt complaints by owners explaining the suffering of their dogs from the newly formulated Canidae, we knew beyond any doubt that our own precious dogs were being, for lack of a better word...poisoned.
After immediately introducing a new food (Natural Balance), their healing and recovery begin within the first 24 hours. Now five weeks out, our boys are back better than ever. Canidae, your lack of integrity and accountability is truly shameful. Why has there been no voluntary recall? Why are you still allowing countless animals to suffer and in some cases die? How disgusting that it must be pure greed that has clouded your ethical judgment. Never again, Canidae.
Reviewed Oct. 31, 2008
I would prefer if Canidae kibble would go back to its original formula. I feel formulas should not changed unless consumers are in favor of it FIRST. After all, WE are the ones buying and using the product! We used Canidae lamb/rice dry food for quite some time - our dogs went from smelly fur to clean smelling shiny fur and they loved their food. First I'd like to say I am a veterinary assistant and my dogs are completely healthy so I was disappointed last bag I purchased when I noticed the kibbles were larger and yellower in color and appear WAY more processed - which is NEVER a good thing.
Subsequently all three of my dogs (12-year-old Dalmatian, 4-year-old Pit Bull and my 2-year-old Cattle Dog) have all had very soft smelly yellow stools for 2 months now and the dogs do not seem overjoyed any longer to eat their food. 2 of my dogs developed bad urinary infections which they are currently on antibiotics for - as I said I am a vet assistant and my dogs receive excellent care. My 12-year-old dog lost a considerable amount of weight (a geriatric blood panel was done on him just a few months ago so there is nothing underlining and he does not have worms as he receives Panacur now and then because he also gets raw meat as treats).
We are now out of the Canidae dog food but I don't think I will purchase another bag from Canidae especially since learning many other people have had similar issues. I feel the formula was fine the way it was - customers were happy so why change a good thing? I feel it is NOT the increased protein causing the disgusting stools - as we have began feeding them solely raw meat and their stools have become normal.
Reviewed Oct. 31, 2008
I bought my first bag of Canidae lamb and rice for my 6 year old Princess and I followed the instructions on how to change over the food. OMG, I had not even gotten to more than 1/4 cup when she started experiencing listlessness, vomiting, constant gas and yellowish, foul-smelling, bowel movements about 6-7 times a day (I had been feeding her Paul Newman's Own Organic before) and from what I had read, it was supposed to be better than Newman's so that is why I tried her on it. Princess is a Jack Russell Terrier, and if anybody owns one of these, know that they will eat anything.
Well, this dog got to the point that she would pull out the Canidae from her bowel to eat only the Paul Newman food. I discontinued the Canidae totally and returned her back to Paul Newman's and she is back to her normal self. What I remember about the Diamond plant is that they were the first to be involved with the Petfood problem last year and in 2006. I hope this dog food company has done a complete clean out of all of the melamine that was found in the Diamond food. But all-in-all, will never switch Princess off the Paul Newman ever again.
Reviewed Oct. 27, 2008
I got my English Bull Terrier from the breeder back in April /08 and she had been feeding Canidae ALS to all her dogs forever. So I just continued to feed it to her when she came here as I knew it was an excellent food! Then one day around the end of July/08 I purchased a new bag as I was out and I get home and opened it and I notice the kibble is bigger and more yellow in color, but the bag appears the same. I thought maybe there was a mix up, so I called the store where I purchased it, and she had no idea why it was different??? She said she would get back to me. A few hours later, she called me back and said, "Oh, I just found out from my supplier that Canidae had changed the formula," so I was thinking, "OH GREAT, and how am I going to transition with only about a cup of food left?"
I checked the bag and it didn't even have any new advertising, or state that it was a NEW formula. VERY SNEAKY INDEED!!! I decided, "Well, it can't be that bad. It's Canidae." I begin feeding her the new food. By the way she was absolutely beautiful and full of life as she is only 1 and has been very well taken care of. Almost IMMEDIATELY, she started vomiting. She had yellow, loose stools, with diarrhea. Every time I took her outside, she would pull me to the grass so she could eat a bunch of it and make herself sick. She had extremely bad gas, and then after about a week of feeding the food, I noticed she was digging herself constantly, scratching, chewing her feet, tail, back, wherever she could reach.
Then in another week, I noticed her hair was falling out in big patches all over her, and she had hard bumps all over her as well, but mostly on her head and face, with rash every where else, along with the vomiting, loose stool, etc. So this was it. I had been feeding it to her for about a month and it was just getting worse, so I decided to contact the company. First time I had to leave a message, but no one EVER got back to me, so I decided to fill out the online web form for complaints or concerns, and then eventually a customer service agent returned my message and had confirmed that they changed the formula, and for me just to continue feeding it to her that she would get better with time - it's just a transitioning period!
Believing yet again in the company I did what they said, and fed for about another month. By this time my dog was hardly moving at all. She just wanted to lay around and sleep. She was pretty much bald and had bigger lumps all over her with blood and pus constantly running out of them from her scratching and she had lost a lot of weight!!!! Does this sound like normal transitioning???? I think NOT!!! I had been putting a topical antibiotic on the lumps on her body to prevent infection and had been bathing her once a week in Canadian Medicated Shampoo as well from the vet, but nothing! So I finally decided to take action.
I sent an email to Canidae and said that they obviously have done more than change the formula as my dog looked as if she was dying (!!!!) at only 1 year old, and she had been healthy as a horse before the change! And that I'd be going to the vet. But during this time, I did switch her to Orijen, grain free, 5 fish formula, which is supposed to be the best food you can get, and it's not cheap, 85 Canadian dollars for only a 30-lb. bag. But I believe I am forced to buy it as I can't trust any reputable dog food companies anymore, and I'm not rich. So thank you Canidae for almost killing my dog!!!!!! Shame on you!
Reviewed Oct. 26, 2008
My husband and I fed our 3-year old miniature dachshund, Abby, Canidae Lamb and Rice, dry and canned formulas for nearly two years, and she seemed to do well until recently. She had a history of skin allergies as a puppy while on other pet foods, but cleared up nicely while on the Canidae. That's why we were concerned when we noticed that Abby started increasingly biting at her paws as well as scratching at her eyes and ears last month. A few weeks ago, she developed open sores on two of her back toes from the constant biting and licking. After several trips to the vet and trying antibiotics, anti fungal and antimicrobial sprays, none of them seemed to help. We couldn't imagine that the Canidae was the problem as our vet didn't know of any issues with the brand, and she was eating, drinking and going to the bathroom normally.
Two weeks ago, however, she began having an increasing number of stools, 3-5 x daily, some of them loose and lighter in color. She seemed sluggish during the day and restless at night. She started shaking and throwing up bile in the early morning hours. We even noticed a red tint to her urine on one occasion which really frightened us. Our vet ran a cPL test and diagnosed her with pancreatitis. She has since been on antibiotics and other medications to control her vomiting. We were advised to feed her several small, bland meals of chicken and brown rice until her symptoms alleviated at which point, we could incorporate her regular Canidae diet. After a few days, she seemed to be doing well, so we started to mix in the Canidae. Wouldn't you know that when we began increasing the Canidae, the vomiting started again.
My husband and I have spent hundreds of dollars in vet bills and felt desperate for help, so we decided to look online for more information. We were horrified to find that so many other Canidae users experienced similar problems. Obviously, we discontinued the Canidae immediately. We have since started feeding her Wellness brand canned food and have noticed an unbelievable difference already. Her urine appears normal in color, she is making 1-2 bowel movements daily, and her stool is smaller and firm. She is no longer shaking or vomiting and seems to have more energy.
I used to buy Canidae online and have recently contacted the distributor, petfooddirect.com, for a full refund for my latest order. I have yet to get a response, however, and am somewhat reluctant to send it back for fear that it will be shipped to another unsuspecting dog owner. For those who may be concerned that their Canidae is contaminated in some way, here is the information from my order: 20 lb. bag of Canidae Lamb and Rice dry dog food- RM 3 Apr 03 09, expires Apr 03 09 (bar code #6 4046101220 6, product #1220). 24 case of 13 oz. Canidae Lamb and Rice canned dog food- E1213815414, best by June 2013 (bar code #6 4046101213 8).
Reviewed Oct. 26, 2008
Cody, my 1 year old boxer, has been on ALS Lamb/Rice formula since he was 10 weeks old with no problems. In August, he started to throw-up a bile colored (with a tinge of blood) liquid every 3-5 days. I also noticed his stools were softer and changed color, consistent with peanut butter. The problem persisted for a couple of weeks. We thought the problem would correct itself, but it didn't. At the time, the shop owner where we buy our Canidae told us there was a slight change in the formula but we didn't think anything of it. I didn't think a slight change in the formula would have that much of an impact in such a short period of time. We took Cody to the vet. Since mid-September we have spent just under a $1000 trying to determine what's causing his loose stools and vomiting.
After medication, fecal smears, blood tests, x-rays, and an endoscopy that revealed mild to moderate irritation in his stomach and the mouth of his intestinal tract, the DVM determined it was one of two things: 1) Parasites; 2) Food allergy. The DVM placed Cody on Hill's Prescription Ultra Allergen Free Z/D diet. We started the transition to Z/D about a week ago. Cody has not vomited since the transition. Now I have to find a new dog food for Cody. I started to research the food allergy theory. I discovered we bought our first bag of the new formula around the same time Cody started to get sick. Then I found this website and found out Cody was not alone. I am convinced the new Canidae formula caused Cody's ailments and will no longer be a Canidae customer.
Reviewed Oct. 26, 2008
My 4 year old Boxer was on Canidae ALS dog food. This was the food that her breeder recommended. Since I have had Kendall, I also have recommended Canidae to several friends. Since early SEPT. 08, I have feed Kendall the new formula. I was surprised by the change in appearance and color of the food. I called the pet store where I purchased it. They confirmed it was a new formula and I read the updates posted on the Canidae website. I had recycled the bag already that week, so I could not confirm if the bag noted the change in formula.
Since Kendall had not changed food before, I assumed the loose, yellow, odorous stools were normal when changing dog food. I had only a small amount of the old food left when I opened the new formula food, so I was unable to do the transition as recommended on line. I did add a Canidae dog treat to her food to assist with the transition, and this seemed to help with the consistency of the stools. However, after being on the food for almost 2 months, her stools continue to be soft, yellow, and odorous and she is gassy. She has also vomited a few times lately and has been trying to eat grass frequently. Luckily, she has not had any allergy type symptoms.
Reviewed Oct. 25, 2008
I've been feeding my dog Canidae brand lamb and rice kibble for two years with no complaints. I bought a bag recently that was packaged differently and noticed the color of the kibble was different. My dog ate a few bowls but has now stopped eating it. She will go hungry rather than eat it. Also the packaging has changed from heavy paper that was easy to roll up at the end to flimsy plastic that does not roll up. It makes it hard to keep the kibble fresh. I have to switch brands now. The whole reason I sought out a specialty brand like Canidae is because my dog has digestive problems. Now, this brand that I trusted to be consistent has changed and my dog refuses to eat it. I had to throw away one bag of kibble and look for a new brand that my dog will tolerate.
Reviewed Oct. 25, 2008
I am a veterinarian researching this site because I had a patient on Canidae develop some issues about a month ago. When I saw the AAFCO statement on the Canidae bag, it raised a red flag for me. It is formulated not tested. What this means is that the food was never fed to actual dogs in a controlled environment to see if it is appropriate for long-term health. It was simply formulated based on calculations of required nutrients. What you are all experiencing are the hazards of feeding an untested food. I will continue to recommend Nature's Best by Science Diet because it is clinically proven by feeding tests and it has no corn, fillers, or by-products.
Reviewed Oct. 23, 2008
My dogs have eaten Canidae All Life Stage Formula for several years. I had no idea they had changed their formula and my Basenji/Shepherd mix suddenly started losing weight. My Yellow Lab started having diarrhea and an upset tummy most of the time. He also suddenly started eating dog feces. My Basenji mix went through many vet appointments and had many tests to determine why she was steadily losing weight. On one of those visits I mentioned that I was wondering if Canidae had changed their food and the vet stated that he had other clients who had asked that. I immediately started the process of changing to a new food and within a week the Basenji mix started gaining weight and has more energy than I have seen in her for a long time. The Lab also has way more energy, less tummy problems, and has stopped eating feces.
I wish I had been warned that they were changing their formula so I would have checked that first instead of spending money on unnecessary tests and having sleepless nights worrying about what could be wrong with my dog. I believe there is something more than just a formula change, as my dogs seem to change very easily from one food to another and with the drastic changes I saw in them, there is something very wrong with that food. The company should be shut down and investigated. I had to spend quite a bit of money on vet appointments and tests to find out why my dog was steadily losing weight. This all happened while my husband has been on strike with the machinists union and has been a huge financial hardship.
Reviewed Oct. 22, 2008
My Doberman pinscher was put on Canidae All Life Stages approximately 5 months ago after trying 3 other foods which didn't work for her. Finally, I stumbled on this food which worked miracles for her. Her coat was shiny, her stools were normal and her energy was through the roof. One day I opened a new bag of Canidae and noticed that the color was lighter, a different shape and a different smell. I imagined they changed the formula without advertising it on the bag. I fed my dog this formula for 4 days, thinking that her symptoms would get better - i.e. adjusting to the change. Right after the first meal, she had uncontrollable yellow diarrhea which never ceased. She had extremely foul-smelling gas.
In the next few days I noticed her energy level drop. She just laid on the floor during the day. I stopped the food the day after that when I noticed her scratching herself continuously and that her hair from her belly started to fall. I fed her rice for a day or two to settle her stomach then switched her over to Orijen. Right after the first meal of Orijen, the diarrhea was gone. I spoke to customer service at Canidae and they were very defensive. They did not seem to care at all. My dog got very sick. I can't imagine what would have happened if she kept eating that stuff. Canidae says they won’t switch back to their old formula. The lady even said she is surprised at my dog reaction - stated dogs have been doing great on the new formula. I was shocked when I read these posts! I will never feed Canidae ever again!!!!
Reviewed Oct. 21, 2008
I have had my 2 Sussex Spaniels on the canned Canidae dog ford for 2 years. With in the last 2 months they have had foul smelling gas, loose stools chewing feet and smelly ears. I feel that not only the dry formula was changed it was also the canned. I have as of this day stopped feeding this food to my dogs. I will never go back to it again.
Reviewed Oct. 21, 2008
Canidae changed their dog food formula. My one year old German Shepherd started to refuse to eat. She lost a substantial amount of weight. She had a tremendous problem with itching. We've run up several hundred dollars in vet bills. She started to get back to normal soon after we changed dog food. Our two other mature dogs didn't seem to have any problem.
Reviewed Oct. 21, 2008
Re: Lamb & Rice formula .. My dog recently stopped eating, started vomiting and having skin rashes, and was extremely lethargic. I stopped feeding Canidae immediately and he is back to normal, full of his normal vitality. I am furious with this dog food company!
Reviewed Oct. 21, 2008
Our two Labs have been on Canidae dog food for over two years. They did really well on the dog food. I saw positive changes in their behavior. All of the sudden, my older female Lab started throwing up about 4-5 hours after eating her food. She gets a cup in the morning and a cup at night. My other Lab has not seen any reactions from the food. So I waited a couple of days, until I reached out to my vet. They told me to bring her in for a checkup. We spent the entire day at the vet. They took X-ray after X-ray to see if my dog has swallowed something. Because we were going out of town, I could not bring her in the following day for more tests. I started feeding her beef/rice mixture and she stopped vomiting.
After a weekend of no longer vomiting, we started her back on to the Canidae dog food. She has started to vomit again. I went to my pet store and asked them what other type of food they recommended and that's when I heard about the formulation changes. I am so angry that my dog had to suffer. I feel that the packaging should of explained that there was a new formulation. We had no idea that there was a change. I would not recommend this product to anyone. Something is making all of these dogs sick.
Reviewed Oct. 21, 2008
Update. We switched our dogs off Canidae cold turkey 4 days ago. We didn't bother with a gradual transition. Not only did our dog's stools return to normal immediately, my male stopped belching, and the one dog that was constantly scratching and chewing on herself stopped that day. But something I had not noticed also corrected itself.
One of my dog's eyes constantly wept and her left eye would from time to time have white tissue protrude from the outside corner around the bottom, pushing her eye back and up in the socket. Of course, I spoke with my vet about this and everyone drew a blank. It was not a cherry eye and would happen repeatedly in a single day. If I applied gentle pressure, it would correct itself. I was preparing her for early spay surgery and asked that her eyes be checked while she was under. My vet thought it might be a growth of some sort putting pressure behind her eye.
THEN prior to her surgery, I switched her food from Canidae to HealthWise and in 48 hours I noticed her face looked markedly different. She looked like she USE to look... only I hadn't noticed the gradual change that had taken place. Her face had been swollen and the protruding tissue was the exposed swelling from around her eye. Because she's a giant breed, I had not noticed the physical change. After the switch in foods was when I noticed she looked like she use too and I asked my boyfriend if he noticed anything different about her. He said, "Her face... It's like her sinuses were swollen and now they aren't."
Can I say for sure it was a reaction to the new Canidae? Not without my vet having treated her... but it is interesting that since I changed her food, the tissue around her eye has not protruded, her eyes aren't constantly weeping and her face isn't swollen any more. So IMO, I believe it was related and she was having a reaction to whatever they have put in their new recipe. And the other issues my dogs were dealing with are also clearing up. My other female dog lives to be in water and never had a problem with it when eating the old Canidae, but on the new Canidae whenever she would get wet, there was some odd reaction between the water and her female parts... She would cry, lick and chew at her private area when she would get out of the pool. Since the change in food, this has also stopped. She again enjoys the pool with no ill effects. They are no longer lethargic, sleeping all the time and they are playing and eating regularly again.
Shame on you Canidae. Shame on you! You did more than add meat and barley and take out the rice. You know you did and so do the rest of us. Why don't you be honest. Too many pets and pet owners are suffering and spending money on unnecessary vet bills for it only to be some barley and more meat. Get real.
Reviewed Oct. 21, 2008
I am enraged that for years I have fed my dogs Canidae platinum. After $213 in vet bills to find out what was wrong with them, I come to find out that not only was the packaging different, which didn't phase me that much..... but the FORMULA INGREDIENTS were changed. I was totally unaware of these changes until I questioned the feed store where I purchase this food. I think it is TERRIBLE that this was NOT put on the packaging when the food was CHANGED. It could have saved a couple of hundred dollars in exams and blood work for dogs that had vomiting and loose stools. SHAME ON YOU CANIDAE.
Reviewed Oct. 20, 2008
Add this to the experiences of other dog owners who fed their pets the new formula of Canidae. I thought the altered bag aesthetics were just that: aesthetics, for whatever marketing reasons. Also thought I had been giving my senior-ish pooch a high quality food. New bag opened Oct 2. We were on vacation from Oct 4-12 though caretakers kept him on same (mild) meds for allergies that he's been on for years. This past Saturday, frightening 36-hour episode of vomiting, inappetence, lethargy, and finally bloody diarrhea. Emergency room. He's on bland diet now, appetite returned late Sunday, out of the woods, I hope. This canNOT be simply a formula change, too many violently averse reactions. So I throw ours into the mix, in hopes anybody investigating Canidae as a new food for their dogs will approach such a switch cautiously and forewarned. $330 in vet bills so far but more importantly an inflamed gastrointestinal tract in our dog that caused him considerable pain and misery.
Reviewed Oct. 20, 2008
My dog has been on Canidae for over 9 years. Last Thursday we bought a new bag and apparently they changed their formula. After forcing him to eat it by adding gravy (he only ate ONE serving), he has had diarrhea for 2 days. We should have paid attention because he was putting it in his mouth and spitting it back out!!! Guess he's smarter than we are. We will never use this product again especially after reading all the complaints and realizing a company that we trusted doesn't seem concerned.
Reviewed Oct. 19, 2008
I have been researching many dog foods to find the right one for my dog. Upon my ingredients search on Canidea ALS I found this particular item that could be the cause of most of everyone's problem. Enterococcus faecium. Enterococcus infection can cause complicated abdominal infections, skin and skin structure infections, urinary tract infections and infections of the blood stream. E. faecium is known to have a resistance to several types of antibiotics including quinolones and aminoglycosides. Resistance to penicillin was first observed in E. faecium in 1983, and in 1988 the first cases of resistance to the antibiotic of last resort, vancomycin, were detected in Europe. Resistance to several antibiotics and tolerance for adverse conditions makes E. faecium a major concern for the medical community, which has dubbed this microbe a supergerm.
Reviewed Oct. 19, 2008
Canidae changed their formula (without notification) in mid-2008. We had all three dogs on it and they went from having sporadic bouts of (very smelly) gas (which we could live with, as we knew the food was higher quality) to very frequent (MANY times a day), highly noxious fumes coming out their rumps. We returned the last bag of Canidae ALS that we purchased and will now go back to our earlier dog food. I am frustrated over two things - 1) Canidae didn't have the sense to leave a good thing alone. 2) The lack of early notification in change of ingredients, along with the fact that they didn't mention what sort of side effects could occur.
Reviewed Oct. 17, 2008
I feed my dog Canidae. About a month and a half ago she stopped eating as much. She always got one cup in the morning and one in the evening. She started eating only one cup a day. She has been breaking out in rashes, has an eye infection, and has some hair loss. She hardly even plays with her toys; she just lays around. Last week after eating dinner she threw up. I got an email about Canidae changing the ingredients and I changed her food immediately. Now she is eating all of food at feeding time and playing again.
Reviewed Oct. 17, 2008
My cocker spaniel has always had a sensitive stomach and I finally found a food he could tolerate, which was Canidae lamb formula. He's done great on it for 2 years and then, completely unannounced, they changed the formula. Suddenly he was having diarrhea and gas & it wouldn't go away. So I eventually realized it was the Canidae.
Now I'm still trying to find a food my dog can tolerate. Canidae shouldn't have messed with the formula and I don't want to feed my dog smaller portions of their crappy food a few times a day. According to my retailer, they've heard a lot of similar complaints and sales of Canidae have gone way down. Not only did they screw us, they screwed themselves.
Reviewed Oct. 17, 2008
The company changed formula without informing customers. Bags were not labeled with changes. Have been feeding to three highly prized dogs.
Reviewed Oct. 16, 2008
Canidae changed the ingredients of their dog food but did not inform the public. I had heard through pet forums that Canidae was the food to feed. I had a new pup and wanted to give her the very best I could afford. After much research, Canidae was the food I selected. After I started her on the old recipe, I adopted two more dogs. So all in all I have 3 Newfoundlands and my boyfriend also has three Newfoundlands. I got him turned on to Canidae so we would be feeding all our dogs the same thing. Our dogs were doing so well on the old Canidae that he told two co-workers about it and they decided to try it for their dogs. And so by word of mouth alone, Canidae was sweeping our area.
Then the switcheroo with no heads up. Which I find offensive that Canidae didn't even bother to put on their bag "New and Improved Recipe!" Unless they knew it was not an improvement. And they switched manufacturers, raised the price and lower the size of the bags! Were they hoping we wouldn't notice? My extremely well housebroken dogs began to have accidents in the house with loose stools and a weeks’ worth of belly troubles. I had no idea what was going on... and decided to ride it out and if things got worse. I would have to take them to the vet. From reading other complaints, I consider myself lucky. At least I had no vomit to deal with along with the loose stools. Then one dog began constantly scratching, her ears, her belly and chewing on her legs and feet. I now realize this too is because of the new Canidae recipe. She didn't have this problem prior to their change.
My boyfriend took his older dog into the vet because of her chewing and losing hair to find out she now has an "allergy". We assume to the new recipe because like my girl, she did not have this problem before. Her skin is waxy and she has lost almost all of the hair on her belly. When I contacted Canidae personally by phone and by email both times, I was told some dogs would have a little trouble with the new recipe but VERY few. That they have hundreds of very happy customers and sales have only gone up since the changes. And basically it's not their food, but more my dogs.
However, I just spent the entire afternoon researching foods driving around to four different natural pet food store and none Canidae for sale any more. They all said the complaints were across the board. All I can say though is my dogs MUST have caught on about the switcheroo before I did, because slowly, they stopped eating it. Now one of my dogs won't eat it at all. Which is fine because we are switching foods today.
Reviewed Oct. 16, 2008
Canidae changed the ingredients of their dog food..but did not inform the public.
Reviewed Oct. 14, 2008
After Canidae switched their formula, both of my dogs that were on it began throwing up violently, 4 to 5 times a day. There was no notice on my bag of food that anything had changed. I've spent hundreds at the vet all because of an irresponsible company that cares more about their bottom line than the dogs they feed. I would love to see something done about this to protect anyone else that is feeding their dogs Canidae.
Reviewed Oct. 14, 2008
Our two Dobermans also experienced the diarrhea and foul-smelling gas with the new formula in Canidae All Stages dog food. We gave it over a month for our dogs to acclimate to the new Canidae as our distributor suggested, but I finally wised up and checked the Internet to see if others were having problems like ours. After 2 courses of antibiotics with little relief, I found this website. We switched cold turkey to Natural Balance Salmon and Sweet Potatoes, and the results were immediate. I strongly suggest that we all contact the FDA as another person previously suggested on this website (check the FDA website for the Consumer Complaints Coordinator in your region). And take the unused dog food back to your distributor if you still have the bag. The product is guaranteed. Don't let them get away with this. This should be a class action law suit.
Reviewed Oct. 9, 2008
I am a Havanese dog breeder. We have used Canidae dog food for nearly 8 years and were very happy and all my puppy buyers use this because I recommended that they use it. When buying a new bag of Canidae dog food, I could tell it looked different. I went ahead and fed it to them and all of my dogs puked and had severe runny stools. One of my dogs couldn't even move - she was so sick. Then I had at least 25 calls of past puppy buyers telling me their dogs were throwing up and had runny stools. When we bought the bag of dog food, it didn't list any changes on it and I called Canidae and they said that was up to the store I purchased the food at. I just flipped. If you can only imagine the cleanup I had with all my long coated dogs. Also it made their coats blow out. I am so unhappy about how Canidae has treated their long and trusted customers. The lady I spoke to on the phone at Canidae was not very bright. She told me it would take about 2-3 months before they would acclimate to the new food. My dogs would have been dead if I wouldn't had taken them right off the poisoned food.
Reviewed Oct. 8, 2008
This new Canidae formula is garbage!! I had been feeding my Weimaraner Canidae ALS for 2 years with no problems at all. I decided to start trying other foods for him the last couple months because I have no retailers near me who sell Canidae so I have to order it off the net and just wanted something more convenient. Well, after 6 months or so of trying out other dog foods, I really wasn't satisfied with any of them, so I went back and placed an order for Canidae ALS not even knowing they changed the formula until two days after I placed the order. It wasn't marked anywhere on the website I order from that the formula had been changed. Not that that would have stopped me from ordering it again. I read all the bad reviews for this new formula and just kinda figured everyone's dogs were having these reactions because their dogs are not used to a change in dog foods.
Well, I had my dog on about 5 different types of dog food these last 6 months with absolutely no problems making the transition between them. That's not the case with this Canidae CRAP. I'm on the second day of feeding this to him and he has now got yellow runny poop, and some horrible gas. This is the last time I feed him Canidae dog food. Oh yeah, I followed the directions Canidae gave on transitioning your dog to this new formula and it didn't make one bit of difference!!
Reviewed Oct. 8, 2008
We have fed Canidae All Life Stages for years and am on their breeder program. I've NEVER been happy with their customer service, so contacting them at this point seems senseless. Yet I would like my experience to be heard so it might help others. My dogs began to have similar symptoms described by others on this list. After only the second feeding on the new Canidae All Life Stages formula I began seeing changes in their stool, severe vomiting, and an overall change in well-being. The severity of vomiting by my dog with the worse reaction was so shocking I took pictures. It was alarming how quickly this new formula caused such a severe reaction. Changes were made immediately, and I will not continue feeding Canidae products. I fail to see how transitioning, or a lack of, could cause such violent and/or debilitating reactions like the ones I’m reading on this list. I just hope I changed soon enough to avoid any serious health problems.
Reviewed Oct. 7, 2008
I think that it's safe to say that all of the frustrated people who have entered these complaints would agree that we will NEVER be so trusting of a company that produces food for our beloved pets. EVER. I had Canidae on the highest of pedestals. I based this on them making a food that seemed to work for everyone regardless of how sensitive their pet might be. I would even go as far as saying that their food was OUTSTANDING.
What blows me away is this... after all the clamoring from so many people with identical symptoms, people that have spent hundreds of dollars in vet bills, plus countless hours of worry and heartache, how can this company not admit that they made a mistake? Instead the fault is turned on the customer for not being able to read their minds and on the uninformed retailers for not getting the word out which simply adds insult to injury. There are many examples of transition from the old to the new that still went badly. And, not all dog foods are for every dog, but their old formula seemed to be! Every time I try to talk to the people at Canidae I only get the standard, scripted insults.
Finally my point: Not long ago, I bought an edible bone treat from a company that caused my dog to have the runs for 2 days and once it was out of her system she was fine. I called the company, being sure that it was their product that caused all of the mess, just to let them know about the reaction my dog had. The person I spoke with was speaking to me pleasantly and personally and very sympathetically. She asked me questions and finally stated that on rare occasions, certain sensitive dogs react this way to their product. She then told me that she would be happy to send me a refund. I told her that I no longer had the receipt or the package and that I was not calling for compensation. I thanked her for her time. In a couple of weeks I received a large package filled with dog toys, bathing and grooming products and treats for sensitive tummies. Amazing! That, Canidae, is customer service.
Reviewed Oct. 7, 2008
After Canidae changed their Chicken & Rice Dog Food formula, I ended up with Diarrhea and/or bad gas with all of my dogs. And, it was ongoing through 3-4 sacks. The last sack of Canidae that I opened turned out to be the old formula, and everyone's stools went back to normal. After I finished that sack, I switched brands to Prairie Chicken and Rice and have had no problem ever since. I posted Canidae to complain and was offered coupons for another of their brands, a bunch of excuses, and no apology. I posted back and told them I was off their food and what didn't they understand about this! They again posted me back offering more coupons! They made a big mistake and now they won't listen to the consumers who have to deal with their mistake!
Reviewed Oct. 7, 2008
I purchased the Canidae All Life Stages for my dane pup. The second bag I purchased was smaller and a different appearance. My puppy has had a problem with super loose stools and began vomiting for several nights straight. I have been to the vets and we have been treating her with meds. I feel strongly that the new food is not agreeing with her. I had even gradually worked the new food in slowly. I will not continue feeding my dog this food. I feel so bad that my pup had to suffer so much!
Reviewed Oct. 6, 2008
I breed and train Belgian Sheepdogs. I have been feeding Canidae Adult Chicken and Rice Formula for probably 13 years. During this time, my dogs have thrived beautifully with very little health problems and beautiful coats. About 2 months ago, the Canidae Dog Food Company began distributing a new formula of dog food to their retailers. I had received an email from a friend describing the new formula of food but truthfully, many emails are bogus and I could not imagine that Canidae would switch formulas when they had so many loyal customers.
In August, I bought a new bag of food, and when I opened it up, the kibble looked and smelled totally different. I was sure that the rumor was true about the food change. I had no time to transition my dogs to the new formula since the new food was packaged the exact same way as the original formula. Who knew that this was the new formula except the ingredients were different. I was a member of the breeder program so Canidae did have my address and email information. I began to feed my dogs the new Canidae formula, and after their second feeding, they became quite sick. My three Belgians had very loose yellow stools. The stools were soft and like a yellow pudding. Prior to the change, my dogs never had any problem with loose stools. I added rice and potato to the food and removed any cooked food that I normally added to the kibble. The dogs became extremely sick and had to be treated with antibiotics to calm their intestinal tract.
I now found myself at the mercy of the dog food company. I immediately called Canidae and they said I should have transitioned. I told them there was no way to know when the new food was going to be packaged. I told Canidae that I was quite annoyed with their new product that they claim is better. Several of my friend's dogs had the same occurrences. My dogs are long haired and you can only imagine the mess besides the sore stomachs of my canines. This all occurred right before my wedding and was a total inconvenience. I have since switched my dogs to Eagle Pack Holistic and they are doing terrific. I would never use another Canidae product. I feel very violated and feel that Canidae misrepresented their product. What a way to lose loyal customers.
Reviewed Oct. 6, 2008
I bought canidae all stages dog food for my dog. She has been on it her whole life. Unknown to me they switched the formula of the food. My dog got very sick, throwing up and diarrhea. She could not eat or drink for 2 days.
Reviewed Oct. 6, 2008
I am writing in response to the numerous amounts of complaints against Canidae's new formula change. I work in the pet food industry myself, and while I too was not aware that the formula change was going to happen, I am not surprised that it did. A lot of companies are coming across the same problems that Canidae had. I understand your frustration with Canidae. I too believe that they should have given more warning than what we received. And it's also true that several dogs are going to be intolerable to the new changes that they made to the food. And some of what you're experiencing could be just transitional problems too.
But honestly... for those of you who write that you 'noticed a change in the bag, the price, and color of the food, but just assumed that there was nothing wrong with it because you trusted the company', are you crazy? A responsible pet owner, or consumer for that matter, should always always always follow guy instinct. If something looks different, it probably is. We should all feel like we can trust who we buy our pet's food, or our own food, or even our children's toys. But we can't. I think that watching the news over the last several years will prove that standards are lower in some companies and countries than others.
Always do your research. Always trust your instincts.
Reviewed Oct. 6, 2008
My older cocker spaniel and young lab have been eating Canidae dry food for over two years with wonderful results; however, they both have developed problems. My cocker spaniel has developed severe itching and hot spots, and the lab has become very gassy. I discovered this website while trying to look at the ingredients in Canidae's Lamb and Rice formula to see if that might help my cocker spaniel. Without this site, I would never have related both problems to the change in their food. I now have a lot of research to do to decide what to feed them, but their diet changes today.
I hope Canidae will change back to their original formula. Many people changed their dog's food based on my growing recommendations of Canidae's original formula. I will be letting my supplier know that I am changing so they don't get stuck with excess inventory, and I will let the people I convinced to use Canidae to be aware of changes in their dog's health. Thanks again for making this site available.
Reviewed Oct. 5, 2008
I regularly mix canned dog food into my dog's kibble. After many recommendations from other dog owners, I tried Canidae canned dog food. After a few days, I noticed that my dog's stools were becoming loose. After a few more days, the stools began to have mucous in them. I stopped the Canidae and started mixing Instinct canned food into the kibble instead. After a short while, his stools became normal again. I thought maybe it was some sort of stomach flu that had gone away. I had quite a few cans of Candidae, so I began using it again. He immediately had loose, mucous filled stools so I stopped the Canidae. He is back on Instinct and appears to be doing fine.
Reviewed Oct. 4, 2008
After Canidae made a very discreet formula change to my dog's kibble, he immediately began to get very gassy & had VERY loose bowel movements that would not go away. It was not until I changed brands that Zephyr started to have regular bowel movements again. At the same time, the company decreased the size of the bags, but did not change the price... I feel like we got ripped off twice. I think Canidae owes its customers more than a deep apology - but some money for vet bills & for time spent scraping diarrhea off the grass & carpets of their consumer's homes and yards. Whoever's idea it was to change the formula should be fired; if it's not broken don't fix it.
I WAS so happy with this food... and fed it for a great number of years & referred it to adopters within my rescue organization and to other members of the dog show community... I am now disgusted with this company and cannot believe the utter lack of compassion & business savvy. Shame on them. They will certainly lose more than money on this stupid decision. They have lost their reputation.
Reviewed Oct. 4, 2008
I adopted my very healthy dog (at the age of three) a year and two months ago. I was feeding her Canidae dog food for the duration. She always was in perfect health, with firm stools and a strong stomach. Starting in August, Canidae changed the formula, and later to find out, the manufacturer of their dog food. I didn't notice a change in the packaging, so I bought the food as I normally do. I brought the food home and noticed that it was a different shape and texture. I contacted Canidae and they told me that they increased the protein content of the food and ii would take some time for my dog to get used to it. I thought it strange, but would give it a chance.
I didn't have the opportunity of switching out gradually b/c I had no warning about the change and couldn't procure a bag of the old food. This persisted for over a month and I switched to a different brand. Still had loose stool and bad diarrhea. This had never happened before. I have incurred over a thousand dollars in vet bills. The vet thought it might be worms (although I treat with a preventative) and I, thinking that might have been it, went back to the Canidae. Still bad, bad smelly diarrhea and bad itching and digging at her back and tummy. Red spots on tummy after she eats.
I finally realized that it is the food after reading one after another complaint with dogs with similar symptoms. She even had and was treated for an anal abscess b/c her stools were so loose she wasn't clearing her anal glands, not usually a problem for her breed. I am so so so upset that I trusted Canidae and should have went with my instincts and switched off the food from the start. The reason I didn't is that I was afraid that I wouldn't find the source of the problem if I made too many changes to her habits and diet at once. It was the food all along. And Canidae had the incredible nerve to not tell me when I emailed them that they switched to the manufacturer Diamond.
I would never, never, never buy a dog food from a manufacturer with so many known issues. As a matter of fact, that is why I chose Canidae in the first place. It was rated A+ and safe and local. I am so angry and am telling everyone not to buy Canidae. Today, when I went to my local dog store to report this, there were two other customers there with the same complaint. At the vet today (where I am back for yet another fecal recheck) one client's dog had diarrhea and vomiting and their dog eats Canidae. I am so angry. I want my vet bills back. I want my dog's intestines to be healthy again. I want Canidae to be punished. I will tell everyone I know and there is no doubt in my mind that they are negligent and I will sue.
Reviewed Oct. 4, 2008
I am a breeder and have had all my dogs and new puppy families on Canidae ALS for years and years. We were all very happy. Being a breeder and part of Canidae's breeding program where they supply me with free food and puppy packs to send home with the puppies. I was very upset that they never told me of the formula change and only changed the bag and added the formula change information to their website AFTER getting loads of complaints of sick pets. I’ve talked with tons of families and they definitely put the new formula in the old bags and didn’t even put a sticker on the bag letting people know it was a different formula.
My 2 litters at the time had non-stop runs for 10 weeks and i spent a lot of money on vet ills, medication and fecal exams to rule out worms and parasites. My adults were also having vomiting and the runs, but i never could figure out why... finally a friend talked me into switching foods claiming that the food she feeds gives the pups hard stools no matter what and instantly the pups had firm stools. Still i didn’t think it was the Canidae that I trusted completely until someone sent me a link to this website. After investigating several brands I decided on a new high-end brand and will no longer use or refer anyone to Canidae.
Reviewed Oct. 3, 2008
I have fed Canidae chicken & rice for the last two years and was very happy with how my 5 cocker spaniels did on it, not to mention the price was very reasonable. My dogs range in age from 11 1/2 years to 2 1/2 years. I noticed about two months ago, when after purchasing a new bag that the color was more yellow, but didn't think anything of it, as I totally trusted the company. Within hours my dogs developed gas and very soft, bright yellow stools. Several of them vomited a bile-colored liquid over the course of the next few days.
Concerned, I contacted the company, and a young woman said that they had changed the formula, and if my dogs were experiencing soft stools to mix water into the food and/or add some cooked rice to the food. If I wanted to cook for my dogs I would- isn't why we feed packaged food for the convenience?? Funny thing is - our 11 1/2 year old has always had to have his food ground & mixed with enough water to make a slurry as he has mega-esophagus, and had and still does, have the softest stools of any of them. So, I switched to the ALS formula of Canidae, the results are a little better, not much. I am thoroughly disgusted with the company for their lack of any notice on the food bags that there was a change in the formula, and for the increased cost for an obviously inferior new formula.
Thankfully my dogs have not developed any deadly effects - YET. I am returning the food and will switch to Nutripet or Innova.
Reviewed Oct. 3, 2008
I'd switched Canidae ALS food for my Cavalier after consulting with an independent site that evaluated dog foods. Our previous brand got only a C+ while Canidae received an A+. I didn't care about the extra cost, only if it would benefit my dog. My dog has been eating the previous formula of Canidae for about 2 and 1/2 years with superior results. Her coat with the old formula was glossy and full. When I purchased the new bag of Canidae ALS, I noticed that appearance of the bag had changed, but didn't really think that the quality had changed.
I was first alerted to the formula change by a Cavalier website. Thank goodness they did inform me, but what of Canidae? They gave no notice that the ingredients weren't the same. When I called the company, I got a very polite person who stated that the new formula is improved, and they'd never compromise the dogs. Well, comparing the ingredients, from the old bag to the new, the fat content has increased. I learned when comparing pet food ingredients that fat content is what is done to appeal to the animal, but it negatively affects the animal. While all animals need some fat in their diet, they don't need the amount that is in the 'improved' Canidae.
I was told by the company spokesperson that the problems that people are having with the new Canidae are the result of bad press from other people hoping to smear Canidae. I seriously doubt that there'd be 51 pages of reports of bad effects with feeding dogs the new Canidae. In reading of all the reports, there were only 2 or 3 that were happy with the new formulation of Canidae. And if the new formulation of Canidae was so good, why didn't the company inform the buying public of this change?
Finally, if this is indeed a conspiracy, why did everyone that had dogs negatively impacted not promote one brand? Wouldn't it make sense that someone promoting another brand would stick to that one brand? I find it sad that this company in an obvious attempt to make their food cheaper to manufacture, has made dogs ill or die. I'm thankful that I still have half a bag of the old formula Canidae to transition to a new brand of dog food where hopefully the makers will have more morals.
Reviewed Oct. 3, 2008
I have been feeding Canidae to my four dogs for three and a half years. The dogs have always done very well on it, but here is where my story differs from the rest. My dogs are doing just fine on the new formula, and I was perfectly happy with the company's change. When I found out that there was a new formula, I asked my boss who is friends with a Canidae rep, and she said that her friend had made sure to let her know about the change. I went to the website, and found all the information on the new food, and was happy with what I saw. I was a little upset about the change in bag size, especially because the cost of the food has gone up so much (we used to get a 40 lb bag for $28!), but I have always had good results with their food, so I figured I'd deal with it. My dogs are still doing fine after two full new bags, and my bosses dogs are doing very well too. Both of us noticed increased palatability in our picky eaters as well.
Reviewed Oct. 2, 2008
I was using Canidae for the past several months. The last week I purchased a bag of dry dog food - almost immediately in the next 24 hours the dogs became sick. Multiple bouts of diarrhea. Duke, my male started drinking large amounts of water. Then I learned of the formulation change. No notice. No advisement posted. No pre-release announcements. I WOULD ADVISE EVERYONE TO AVOID THIS DRY DOG FOOD - it might be safer to buy food from China than from Canidae.
Reviewed Oct. 2, 2008
You're all stupid. The company changed their bag design and size when they switched formulations. Why wouldn't you look to see if the formula had changed? My purebred Labrador switched from the old ALS to the new with no problems. It seems that it is actually more palatable and better for him.
Reviewed Oct. 2, 2008
Canidae changed formula in All Life Stages. My dogs (3) suffered from diarrhea, vomiting for weeks until I switched food. Canidae lost a lifelong customer. I will NEVER go back to using their product unless they want to replace my Pergo flooring every 3-6 months!!!
Reviewed Oct. 2, 2008
Very sick dog. Once again a great product succumbs to corporate greed! Well you screwed up boys and girls your new formulation stinks, literally and has made my 5 yr old Cocker Spaniel quite ill for the past 2 weeks but no more no more no more, I threw a new bag $40 of what was once a great product in the trash. Your awareness program was non existent in our area a little tag on the bag would have been all it took but if you ask me kids, you tried to slip this one by and it has come back to bite you in the ass! Bye bye Canidae. Now I buy Nutro Max and my Cocker is ok, I hope!
Reviewed Oct. 2, 2008
I am another dissatisfied customer of Canidae. Have been feeding my shelties canidae ALS for 4 years.This summer in the beginning of Aug. one of my shelties got sick, diarrhea, vomiting. $250.00 vet bill. The following days my other sheltie got sick same thing. Couldn't get him over it and went to the vet again, $300.00 vet bill. Vet and I suspected the food change, especially finding all over the internet and many many retail stores receiving complaints with the same symptoms. There is no denying it, all these dogs were sick from the food.
I have a third sheltie, not Canidae and he was and is fine. Never got sick!!!! More proof. I strongly feel Canidae should settle with all the families, whose dogs got so sick from the new formula. My dogs did not need to suffer like that, I certainly did not need a $500.00 vet bill because Canidae decided to change the formula without a warning on the new product. Even if they did, I strongly feel there is something wrong with the food. The company should do what is right, find out what is wrong with the food and reimburse the customers for their vet bills that their food caused.
Reviewed Oct. 2, 2008
I have had my Cocker Spaniel on Canidae All Life Stages for over a year. He did very well on it. A few weeks ago, I purchased a new bag of the same food. Except I noticed that the kibble looked a bit different. More yellow toned. I fed it to him anyway, since I trust that the company would advise its customers if anything changed. However about a week into this new food he started to have soft stools. A few days after that he vomited yellow bile. I did some research and discovered that Canidae changed the formula of their food. According to their website the change they made doesn't appear to be negative. Thus I continued to feed him the food.
Now, about three weeks into it, he continues to have soft stools, a lot of gas, always acts famished and now he vomited up the food. This is the last straw. There has to be something ELSE that is different about the food besides what the company claims to have changed. Why else would there be such negative results? I did email the company to notify them that my four-year-old dog is now experiencing negative consequences from eating their food. I don't want nor expect anything from them, except their honesty as to WHAT REALLY changed!
Reviewed Oct. 1, 2008
I used to use Canidae as part of my rotation. Thankfully, I had switched off before the new ingredient list! Thankfully, my dogs do well on other higher quality products. I am getting a lot of complaints from my clients, and referring them to local canine nutritionists for help. One of them told me that she tried to get the new ingredient list and was told they only give it to vets! So, now, we are supposed to buy food and not know what we are feeding our pets??? If I can't see the label, I don't buy - might as well be melamine, guys - not buying anymore.
Reviewed Sept. 30, 2008
What a shame that you choose not to take responsibility for the negative changes in your new dog food formula. I threw away an entire large bag of food when my dog became ill after eating the new formula. I tried mixing he old with the new but it was apparent it did not matter how long I prolonged this, it was the new formula making him sick. Yet you tell your consumer to check with their veteranarian! Nice, since it is most obvious that this many people have experienced the same thing!
I cannot afford to waist money on your product and have switched.
Canidae Pet Foods Company Information
- Company Name:
- Canidae Pet Foods
- Year Founded:
- 1996
- Address:
- 1975 Tandem Way
- City:
- Norco
- State/Province:
- CA
- Postal Code:
- 92860
- Country:
- United States
- Fax:
- 951-738-9210
- Website:
- canidae.com
