Canidae Pet Foods Reviews

These last two bags of the food was different. We did not know about the formula change until today when we went to buy another bag. We wer talking to the sales lady and telling her about the problems we are having with our dogs. My dog has been scratching more and more, my daughters dog has gotten skin bumps that appear and then burst. She never even had a skin problem before and all the dogs have diarreha.

We thought it was strange when we filled their bowl about a month ago and none of them wanted to eat. But we didnt think much of it. As they did start to eat it. But then the diarreha started and the yellow vomit. We just didnt put it all togeather and now feel terrible to know for the last month we have been poisening our dogs. We will never use Canidae again. Hopefully they will like the new food and it will work out for them.

We also just found that Canidae has another new formula that isnt in stores yet. It is called Grain Free Formula with no grains at all. I dont know how much it will be...but It makes me wonder if they just tood the old formula...made smaller bags but kept the price the same and added the grains..and now they are comeing out with this grain free formula and I bet it will be much more money then the older formula. I wouldnt buy another thing from them ever.

I too spent painstaking hours researching all the various foods for ingredients and nutritional analysis and we tried many. We didn't get to transition because our Iams was recalled. I settled on Felidae and have fed canned only since late April 07. I order from Pet Food Direct as my local specialty pet stores were having a horrible time getting the food and I kept running out. PFD had the large cans in stock. Last month, I received a case of Platnium. I opened a can and immediately noticed the look, smell and consistency of thh food was different.

I fed it, the cats sniffed it and walked away. For 2 days they would not touch it. I called PFD and they readily agreed to replace it. They sent another case but it was the same lot # as the previous. I called Canidae and they were actually very nice. They inisisted the canned formulas had not changed but perhaps the batch had been cooked a little differently. I was able to find the Felidae canned Chicken and Rice at one pet store and bought that. They readily lapped it up.

My plan was to wait a month until that other batch was exhausted and then go back to the Platnium. When the pet store ran out of the C&R I ordered a case form PFD. Well, that too is different. It fell out of the can like soup and they again, will not eat it. My last communication with Canidae received a response of "I am sorry to hear you feel that way, can I be of assistance?"

These companies, all of them need to be held more accountable. Something is definitely different about the canned cat foods and no one seems to have an answer, or won't offer one. I have switched to Nutro.

The senior does have rice gluten but the regualar adult chk and rice does not. I know they had issues too but we tried so many food last year, and transitioned all of them slowly. Wellness gave them diarhea for days, Innova same thing (regular and Evo-they exploded), Natural Balance didn't go over well as per palpability.

Research on the Internet revealed that many other dogs are enduring the same problem as mine and confirmed that the formula change without notice that a transition period was needed is the cause of the problem.

My puppy is in distress. I am as well, considering the mess that has to be cleaned up constantly, not to mention the lack of sleep.

I intend to switch to a different food immediately. I see no reason to transition for a week or ten days - why should I continue to feed my dog something that is making her ill?

The economic damage is small, but physical distress inflicted on my puppy cannot be quantified.

I immediatly called the place I bought it from, the said Canidae had changed it's formula and they think they got a bad batch because they were getting other complaints as well. I brought it back, they exchanged for a bag of the 'old' formula.

When I got this last bag in August, I noticed the normal pullt ab was gone from the bag, and the food was lighter in color. My dogs have had problems aver since, they are having diarrhea, and something strange- they are always hungry. My dogs have never gotten into the garbage, even as puppies, but lately they keep trying to raid the garbage, the pantry, anything for food- and they don't want their dog food.

I have 2 90lb dogs and for them to walk away from a full bowl of dog food is unheard of. I am switching over to a different brand of food, I am hoping that this batch of food did not permanently harm them. I can't believe Canidae would not put a warning on the bag about the switch. I don't know what's different, but it's not good since obviuosly a lot of people are having the same trouble.

I loved the new consistancy in color and the smell to me was more appealing. I was hesitant like everyone else to get this new food as I was extremely please with the old food formula. I was assured with Canidae if thier was any issue's which they did not think I would have, I could take the food back to where I bought it and get a FULL refund! They even went one better and sent me a coupon for one free 5 lb. bag.

All I can say is right now I am happy. And Canidae did everything they could to make me feel good about the change and listened to all my hesitations. After all when your feeding AKC Champions with babies you surely do not want any upsets! Until I have an issue I will contintue to feed Canidae. Oh and I was not please with the new bag style and voiced my opinion, they are working on an even better solution then previously on opening thier bags. It is in the works and it is all about improvments for them. For now all is good. And I hope it stays that way!

When I heard the rumor they were letting Diamond do their manufacturing, I was alarmed, but still wanted to give the new food a chance. However, after going through two large bags of the new formula, my dogs' digestive problems can no longer be attributed to adjusting to the new formula. They should be done adjusting by now.

There is simply something wrong with this new Canidae. I am officially done with this brand. I've switched my dogs back to the more expensive (but more reliable) brand that we were feeding before. I think the next time a brand I'm feeding makes a significant change under the guise of improvement, I'll be switching my dogs to a homemade raw diet.

I didn't want to believe that it was his food but it was the canidae. I am afraid to try any other dog food until his stomach heals. For now I am feeding him prepared chicken, peas, rice and whole grain foods that I cook myself. This scare was enough for me.

To date I have thrown away at least 200 dollars in food..The new 40 lb smelled as though it was exposed to a Chemical bath..the canned food had of all things soy bean in it Whole Soy Beans..not suppose to be there..the Lamb and Rice had chunks of processed fat the that were not digestable as they were overprocessed and and resembled rubber. I re-orded canned food, the same mess. Our own 4 dogs became ill, vomiting and another with watery stool. Food problems that cause illness take many days to get over. Many people end up with dogs in a veterinay hospital. Something changed in that company....they need to be held accountable.

The least they could do is apologize to all of us that have used and recommended the food for so long, now having to deal with sick animals , loss of money, and a very RUDE company. Many people are very confused with having spent so much more money on a higher end food and found that the dogs got sick..worse yet Canidae could not care less. It's a food with cheap ingredients( Salmon is replaced by whatever fish they can get) It is not the Canidae we have known. I doubt that it ever will be again.

Unfortunately, that has all changed. A couple of weeks ago I purchased 5 bags of Canidae All Life Stages. I noticed that one of the bags was smaller, sealed differently, and when I opened it (last) that it was lighter in color. It worried me somewhat but having had such a good experience with the food I was not overly concerned. Almost immediately after I started feeding out of the bag an eight month old female became ill with watery diarrhea and severe vomiting. A lengthy (and costly) veterinary visit ended up with a diagnosis of dietary indiscretion.

Over the course of the next week I continued to scrape up yellow pudding and watch dogs who had formerly cleaned their plates with gusto pick at and walk away from their food. Some of the old dogs with firm yellow **** to start had intermittent diarrhea and vomiting. Finally, yesterday I could no longer deny to myself that there was something wrong with my dog food and I began my internet search, which is how I ended up here. I will be leaving Canidae as soon as I finish my current supply. If not for the involvement of Diamond coinciding with this food change I would be willing to stick with the food a while longer to see what happens.

While I have read that Canidae is only outsourcing production to Diamond and has not been bought out by them, that alone is enough for me. After filing a Freedom of Information request in 2006 with the FDA and reading the investigator's reports on Diamond, there is no way any of my dogs will eat a food manufactured in any of their facilities. I find it suspect that the bettering of Canidae's formulation coincides with the outsourcing of production to Diamond.

THis is strict a move to cheapen manufacturing costs, despite what Canidae says about the change. THey are losing customers by the droves and many are breeders who's reach goes beyond their own kennel to that of puppy buyers and breeder education. Canidae has shot itself in the foot by *fixing* a top notch formula that didn't need fixing. It doesn't sound like they are accepting consumer feedback as well.

Vet bills for stool & blood checks, clean up expenses due to bad stools.

now why on earth would you mess with a good thing, between the recall and canidae formula change has cost me over 4000.00,and the pain it has cost my poor dog who has no choice but to eat what I feed her, shame on you canidea and using a diamond facility your just adding insult to injury.

I thought she was getting into something. Never once did I consider the food, for I thought I was buying a premium dog food and protecting my dog from getting sick from her food. My brother-in-law who unfortunately lost a dog to the bad food a year ago, told me its the food. My response was, no it is not. I spend a lot more to protect my dog and have her on a premium food. Unfortunately he was right and I was wrong. I went on the computer to see if I could find a coupon for CANIDAE, and to my suprise, I found a lot of recent post's about what happened to other's dog because of CANIDAE. I was shocked.

I immediately called my pet food supplier who at that time had only one complaint. He recommended that I switch foods and offered to give me samples of 4 different foods. Thus, I switched her to a diffrent food immediately. The throwing up, yellow bowel movements stopped within a day.

I then called CANIDAE customer relations and got the rudest response ever. The woman was crude and rude! I told her what happened to my dog and asked why it was'nt on the package. Afterall, if they had a new and improved formula, one would think that they would want to advertise/market it. But no, to make this short and sweet, it was all my dogs fault that she got sick. They tested the food for over 6 months and my dog was the unusual one.

Because I was getting upset, I told her that I was not calling to place blame, I was calling to get my money back for the product I purchased from them under their 100% guarantee (as written on the package) and inform them of what happened to my dog under the improved formula and she told me that they could not give me a refund. Now, I was mad! I told her that I realize that she is doing her job, however, the company had a duty to warn consumers that the formula has been changed.

And she told me that they had passed out stickers to the distrubuters and it was up to them to label the packages. Basically, the company did all they could. I was shocked! I told her it was the company's responsibility to warn the consumer before the new formula was packaged, and they could have had new packaging made up stating it was a new and improved formula; and she said it was'nt their problem, they did what they could, my dog was the unsual dog. I was recommended this food by a dog trainer. I will never use one product of CANIDAE again!

Personaly, what they cost my 4 children in tears/worry about their dog plus the money to get the dog better I hope the company goes out of business. If they don't I think all of us involved should file a class action lawsuit against them.

By the way, I called my vet to inform him of what was going on with CANIDAE. It turned out that he had 5 other dog owners calling him with the same symptoms who all had their dogs on CANIDAE. When I went back to the pet store to purchase another small packet of a different dog food, the owner told me that he has had approximately 17 complaints since I spoke with him less than a week ago. But, CANIDAE will still say my dog is the unsual one!

The consequences is that CANIDAE is not a pet loving company as professed, they sickened my dog and made my children live a horrible month thinking that their beloved dog may die. The economic damage is insignificant because my dog lived and I paid what I had to in order for her to live. The damage is being done by CANIDAE and every pet food company like them. They should be closed down so that no other pet will suffer!

Like others are describing, I brought home a new bag of food and quickly noticed the easy opening bag was no longer easy opening. The ingenious peel open flap was no longer part of the bag. Didn't think much of it other than it must cost a few extra pennies to use that style, so I chalked it up to cost saving on Canidae's part. As soon as I opened the bag, I noticed the product was not the same, it had changed from a brown color to a lighter, almost yellow color and smelled different. Again, wow they've really made some changes.

Within a full day of feeding, I noticed that the dogs stool had become yellow in color with a very strong. Day two, stools became more yellow and turned to Isaiah with lots of strong gas. At this point I was alarmed because it was all three dogs. I took another look at the food bag and all labeling was the same as always before, no hint of a formula change. I then went to the Canidae web site and learned that the formula had been changed and to switch the dogs over to it gradually. Great, no warning of the change and I had none of the previous food left, that's why I bought the new bag. I struggled with this for 2-3 weeks with no improvement as the Canidae site said it should take only a few days to resolve itself. Well, it never did.

I emailed Canidae to there suggestion email address and also their US Sales email address and they haven't even bothered to return my email. Very, Very Rude.

I've taken my dogs off this food and will never use it again. My dogs are slowly getting better, but still not right yet.

At this point, we're only out $30 for the cost of the food. Hopefully no future vet bills, but the dogs are not fully recovered yet.

The problems most are experiencing on this product is that they did not get the opportunity to blend the old food with the new formula and it caused GI upset. The new formula was so significantly different then the old one that it is the same as switching brands. Most people know that they need to give about a week to switch over to a new food, but many of the dogs on this list didn't get that opportunity. Once the bowels become inflamed it is a downward spiral.

Although I am personally not happy with the new formula, the actual product is not the cause for most incidences listed here. The fault would lie with the retailers who failed to inform you that the food would be changing. Because the company well-informed their retailers and provided new product info several months before the actual change. I wouldn't stick-up for a company that was in fault, but I did receive the product literature in the mail, so it was made clear to me that the food was changing.

Consumers tend to get comfortable with a brand of food and fail to check-up on the ingredients. It is our responsibility to read the label and check products before we introduce them to our pets because even a small change can cause huge problems for some pets with dietary allergies. Food companies do not inform you of small changes, however something as simple as the introduction of a yeast product can flare-up a dog with allergies. were the same.

Is the new food better? It seems most owners do not see the proof in their pets and are going to leave Canidae brand foods. The bigger problem is that almost all the large pet food companies have started boosting their proteins and claiming to be grain free. Mind you, grain free doesn't mean carb free and the new higher protein levels are not necessarily meat derived. The major change is the introduction of potato flour and peas in a majority of pet foods.

These particular ingredients were previously void from pet foods and it is likely that most pets will have a sluggish adjustment period to the new food, and not all dogs will tolerate these new widespread additives. I will say however that the soft pasty yellow stool will become firm and the output will decrease if the pet is given enough time to adjust. It is best to decrease the daily ration by about 20% for the first week to allow for metabolic differences. A lower feed ration would be a benefit that can perhaps offset the recent price increases.

For the moment I am still feeding Canidae to most of my dogs, however I will have to change brands for the dogs that are not tolerating the added peas in the new Canidae formula. The new 35# bag is compact and easy to maneuver, however it is very hard to get the bag top open without the use of a sharp instruments to cut your way through the bag. All and all, I wonder why Canidae decided to change their product when their previous motto was to be consistent. Consumers were not complaining, so why mess with a good thing?

It never occured to me that it could be the Canidae, until I mentioned to the manager of the Pet Supply Store that I use, and she told me that EVERYONE is complaining of the same thing! I also show my PBGVs, and low and behold, they are blowing coat terribly, which has NEVER happened, as they are not a breed that sheds! Entry fees have been paid for an upcoming show, and I doubt it will even be worth attending.

I contacted the Canidae company about these issues & got a very rude response. It was assumed that I was a novice & hadn't transitioned them to the food properly. I assure you I am not a novice, I am a certified Dog Obedience Instructor/behavior & nutrition consultant. We now have 60 pounds of food that cannot be used. It had been poured into the storage bin & bags disposed of. I am very disgusted at this company.

After having heard a Canidae 'rumor' I looked online, and the symptoms were right on. No doubt, no other diet or environmental changes, etc... Changing a dog food formula with no warning, no label change and no in-store signage is absolutely irresponsible. As I've now been told, the new formulas are much richer with differing ingredients, and from new sources. Were this a baby or child food product, this switcheroo would not be tolerated. I can only suggest to others what I have done: go back to the retailer where you purchased the new Canidae food, and explain the problems your dog has experienced, and why you will no longer purchase Canidae.

The manager of Pet Supplies Plus in Wheaton was wonderfully responsive, calling Canidae and later calling me back to confirm the formula change with no notice - in new packaging as well as old - what the differences were, what the health complaints had been (numerous), and what to do to get my dog back on track. If Canidae as a company isn't willing to inform their loyal customers of a major change, we can only assume the best way to reach them is through their retailers. Hit them where the money is.

I will be taking both dogs to the vet in any case to let her know about this information and to have the stools tested. I not only won't be buying Canidae again; I will no longer be recommending it to anyone I know. Shame on Canidae. I hope that the drop in sales will finally wake these people up. Why change a wonderful food and cause all our dogs to have to suffer as a result.

The loss of the bag of food is just incidental. The discomfort of my dogs is the paramount issue. Yes, I will have vet bills as a consequence. At least my dogs will no longer be suffering as a result of this awful food.

It is funny how a product can go from being one of the top in the market to one that so many people are having problems with all in my opinion for the MIGHTY DOLLAR. I will never use recommend any product made by Diamond or made in any of the Diamond facilities. I have now switched to Merrick BG ( grain free ) the day after I started the transition my dogs stools started firming up they are now doing fine

When the puppy developed those symptoms, I took her and the two males to the vet because I did not suspect her food and thought they might have a virus. Antibiotics were prescribed and administered as was a round of Panacur for all three. That bill was over $200. Throughout these past two weeks, the puppy continued to have soft stools. Today we went back to the vet for a variety of tests to rule out some unlikely but possible causes for her discomfort. Today's bill was over $400.

This afternoon I found several posts from people whose dogs were also on Canidae (some on chicken and rice, others on the lamb formula) and experiencing the same problems as my puppy. The few people who posted in favor of Canidae did not specify whether their dogs were still on the old formula. Had the rest of us been able to have the old formula which worked so well we would not be posting on this forum. I have emailed Canidae expressing my concerns and asking do they still manufacture their products in their own factory or have they hired another manufacturer and are thus not in a position to do much about quality control.

My own dogs have all handled the change with no problems. I have used 12 bags of the new formula to date with absolutely no issues - in fact they love the stuff. I also have a small boarding kennel and have seen that many dogs owned by pet families do not keep them all that healthy , not enough exercise, grooming, quality of food, over vaccination , using flea/tick chemicals with abandon, etc. etc . In some cases the dog getting sick might be soemthing other then the dog food. I know many other people using the new Canidae with no issues. Some dogs cannot toleratge even a slight change in their diets. I believe this company still has the dogs best interest in what they are doing.

Canidae was RUDE and blamed me for not doing a gradual change (hard to do with no notice) Also lied and stated that only a very few dogs had problems.

I did not gradually mix this time because why would I mix a new food in with something that was already making my dog ill? Overnight she now has normal bowel movements, a lot less gas, she slept through the night, she finished the bowl of new food completely. She has not been scratching as much today and I hope that will decrease even more. I e-mailed Canidae last night and they responded back by saying if I sent my UPC code in that they would send me a coupon for a new bag. Why would I want another bag of this stuff? I already have a 40 pound doorstop. I then called them.

A lady who felt the need to tell me she has 16 dogs...no bulldogs, proceeded to tell me that very few dogs were having problems. She asked me who in the world told me to put my bulldog on the Lamb and Rice Formula. I told her that one of Canidae's reps told me that was the one that I should use. She then tried to tell me that I had not allowed enough time for a gradual change. When I told her I did it for a week and since then have given the food two more weeks to change and we are still having all of the problems. She told me that my dog (that she has never met) did not have excessive gas, I told the lady the dog did have excessive gas and bowel movements for her (the dog). She then said that the food could not possibly have anything to do with the skin problems.

She must have thought that she was speaking to a four year old and that I would just trust everthing that she said. The ONLY change that my indoor dog has had is the food so it does not take a whiz to figure out that the new problems are due to the food. Even if they told me that they would give me the old formula for free for the rest of my dog's life, I would not take it. My faith in them is gone. I cannot believe that they treat customers as if we are stupid and do not see the wool that they are trying to pull over our eyes. I was their biggest cheerleader...but no more. We have seen the man behind the curtain! Canidae, you should be ashamed.

Their reason for changing the food ( Rice etc) just does not justify risking the health of the animals

Because my dogs no longer are doing good on the food I am having to change to another food. WHy did they have to fix something that was not broken.. Whatever reasoning they give to the public does not make sence. They changed the formula and manufactures I wonder why. I feel they have lost the care for the animals for the biggest nightmare Their profit

I tried to control the diarrhea for about 1 months. So, we thought perhaps a food allergy and fixed her ground beef and rice and slowly moved her to a new dog food. When I was at the pet store the worker told me that Canidae recently changed their formula (my girls were on the chicken & rice Canidae dry food) and said that Canidae added more to it.

I didnt think much of this at the time but my second Labrador retriever, who was still eating the Canidae chicken & rice started getting severe diarrhea as well. Ive made a call to my vet to see if there was some kind of virus or flu going around but they havent had any reported cases recently. This is when I started to suspect the Canidae dog food. I've contacted my dog breeder and she also knows of other breeders that have been having problems with their dogs on this food. Poor marketing by Canidae! I couldn't believe that Canidae would change their formula so drastically that my poor girls would get sick.

Both of my dogs had severe diarrhea that had to be controlled. Costs not only include the loss of money from having to through out a brand new bag of Canidae dog food but of replacing it with a reputable dog food. Also, the cost of the vet for checking the dogs stool and the damage of uncontrollable diarrhea in my home and in my yard. The stress on me and my dogs was unnecessary as Canidae could have warned its consumers that dogs might have to be weened onto a completely new product disguised in old packaging.

I have since contacted the FDA, the BBB and Canidae. Canidae told the FDA they warned it's consumers about a reaction to the new formula. Please contact the FDA with your complaint if we want anything to happen

I am not really sure what is going on here but I will never buy or recommend Canidae ever again...

I didn't put two and two together until I decided to go on Canidae's website to see why the food looked different. To my complete dismay, they had changed the formula and didn't bother informing ANYONE! I asked the pet supply store if they knew about the formula change and they stated they weren't informed until people started returning the bags of food.

I then realized that my terrier mix's allergies re-emerged, both dogs were licking their paws, their stool was a funny color and quite a bit softer than usual, their coats were dull, and they had less energy than usual, which is quite noticeable in a feisty terrier. I started reading all these complaints on this website and my fury grew.

I do not know how this company can get away with changing a dog food formula and not inform their consumers. I also cannot believe they are trying to pass this change off as a good thing. They diversified their carbohydrates? Translation: brown rice is too expensive so we started using cheaper ingredients.

None of us started feeding our dogs Canidae because it was inexpensive. We fed it to our dogs because it was good for them. I can promise you that it did not increase the palatibility either, both dogs hated it. I also cannot believe that their website would suggest that you withhold food from your dog for one day. You shouldn't have to do that to get your dog to eat. Who has a bag of the old formula laying around anyway? I don't open the new bag until the old one is gone.

I have switched my dogs to Innova Adult Dog Food and they LOVE it. I have already noticed a difference in their energy level and, keep your fingers crossed, no vomiting for a few days. Shame on Canidae for changing it's formula and not informing anyone. I hope this company has to pay for messing with our babies!!!

Within 24 hours of feeding all 3 dogs the new formula, my 18mos. old lab/pit proceeded to vomit continously and had several bouts of severe diarrhea. There was no question, just looking at him you knew he was in distress. I did not feed or water him for 24hrs., did a bland diet of I/D per the vet's recommendation and still he was not coming around, the diarrhea continued. Took him in for xrays, bloodwork, fecal check, and all came back negative. Did subcutaneous IV fluids, cerenia, metronidazole, sucralfate and pepcid, as well as no food/water (npo) for another 24hrs., back on bland diet for 2 days. Started introducing a very tiny amount of the Canidae dry (never once suspecting it was the culprit) and our troubles started all over again!!

Meanwhile, my 7 yr old newfoundland who is typically a garbage gut, came down with severe diarrhea also and you could tell he did not feel good at all. Again, npo, bland diet, fortiflora probiotics were added, and still both dogs seem to feel better but both have a funky orangy/soft stool that is not consistent or normal for either dog. Tried the Canidae for a 3rd time with my pit/lab and again diarrhea. He is on bland diet again and I will NOT be giving him canidae.

My 12yr. old shepard did not experience G.I. issues but she did experience a sudden onset of K-9 vestibular disease, similar to vertigo. Yes, that could happen anyway with a senior dog but honestly, it's a little bit coincidental for me!

Meanwhile, I've incurred veterinary expenses, on top of having to have to purchase the Science Diet I/D and yesterday I purchased a 35# bag of Beneful. They were on Beneful and doing great before I opted to change them to Canidae. I thought I was doing a good thing! I submitted my situation to CAnidae but have not heard from them.

Canidae is the only thing in the house that's changed! They are strictly indoor dogs, that only go outside to walk around the neighborhood to potty! The haven't gotten into anything, other than this new formula of Canidae! They had a clean bill of Health on July 7th!

The next day she refused to eat a fresh bowl, and I just assumed she had eaten something that must have upset her stomach. However, she continued to refuse to eat on her next scheduled meal, and that was when I realized that she did in fact have an appetite, but for anything other than her Canidae.

I took the dog food back to the store where I had purchased it assuming I had just gotten a bad batch - no one at the pet store mentioned to me that the product had changed, but they did refund my money. I went to a different store to get another bag/cans in hopes that the first batch I had was just a bad one - but to my surprise, my dog refused to touch it.

I contacted my breeder who placed my dog, and told her the problems I was having with Canidae. She mentioned that the company had changed their formula and that all of her dogs were experiencing the same effects. She told me to change the food and recommended California Natural as a good alternative. I had no idea they had changed their product since there was no mention of it on the food I purchased, and no one at the pet store told me. I contacted both pet stores to inform them what I had learned and both places were shocked and said they never knew either!

I sent Canidae an email regarding my experience and a representative responded in an email by saying, Please visit our webpage to insure all of your questions are answered. Also, be sure to click on CANIDAE Transition Guidelines for more information I feel you will find very helpful.

TRANSITIONAL GUIDELINES?! WHAT A SHOCKING RESPONSE! How do they expect us to slowly introduce the new formula when we were not informed of a change. Had I read on the package that the formula had changed I certainly would have followed the guidelines. Canidae can bite me.

The vet put her on canned i/d to help her get back to normal. She was having a bad reaction to something in the i/d and was spitting up bile a few times a day so I have been cooking chicken and rice (the spitting up bile stopped) and trying to introduce a new food with no luck. I am so angry that this has happened as she was doing just fine on the old formula. She lost about 4 lbs. during all of this and being a fairly young dog, she didn't have it to lose. Could a change in formula cause all of this?

Cost of unused food. Vet visit plus meds and cost of cooking for her! I now spend my days on the computer reading forums and investigating new foods. She is still not well.

When I called to express my displeasure, I was told that the changes are minimal and should not affect your dog. Needless to say, I will never purchase their products nor will I ever encourage anyone else to do so. I now feed Barking at the Moon which is a bit more expensive but Dugga is beginning to lose the extra weight and is much more pleasant to be around.

Hope everyone babies recovery!!!

That is the problem I'm having with my four dogs, 2 of which are 12 years old. Granted, the changes may be an added benefit to their new formula but it's NOT a benefit if they don't notify their consumers that there has been quite an extensive change (15 OR MORE additional items) to their recipe. Meanwhile, I've had to deal with 4 dogs who have been vomiting and have bloody diarrhea as well as vet bills for the past 22 days because of Canidae's neglectful oversight on not informing their consumers.

I just found out about the NEW formula 9 days ago while researching Canidae on the web and found more disgruntled consumers. With so many dogs getting sick on the new formula I have to wonder if it's the added ingredients or something else (tainted??)in the formula. Perhaps the FDA should test the new formulas to rule out anything else. The one good thing I can say about Canidae (their old formula was great by the way) is thank God this can't be compared to the recall of last year that killed thousands of pets. By the way, what WAS wrong with the old formula????

My husband told me that he noticed the formula had changed and he thought that the new formula was making them sick, so I checked online and immediately came across this site with the numerous complaints about Canidae's new formula.

Needless to say, we're not feeding them any more of it. They should have somehow warned the consumers that this new food would make dogs sick -- most consumers know that if you CHANGE your dog's food, it can make them sick, but Canidae did it to the consumers without warning them.

I called the local sales rep who really didn't care and said they weren't having any complaints. He would have Diane at the company call me. No call. My breeding partner called Diane to tell her what they were going thru with their dogs and she was RUDE and didn't care and tried to blame us for feeding too much or doing something different. It was not their food!

We use, sell and recommend tons of Canidae food and told them they would be losing a lot of business and we are not using the food anymore. They did not care and did nothing for us. I am shocked at the way they handle their customer relations and that they think their food got better by changing. We have switched foods to Fromm Gold and the dogs immediatley got great stools and look so much better and are eating like they used to. Yea!

Since Im a very open and opinionated person, I feel like I ****** away over $1500 on dog food. Their coats are NOT shiny; a few of them look too lean for my taste even though I fed more according to their weight and activity level. In fact, I fed a few cups more to the ones I thought were too lean. They didnt gain an ounce. And yes, my dogs are on a regular de-worming program (Panacur), they are on Heartgard once per month, and I have a great veterinarian who comes out to my kennel.

So, I am back to the drawing board again. In angers me to no end that we, as consumers, have no idea what is safe to feed our animals. Do these dog food companies not realize that we LOVE our pets and want whats best for them? And let's face it, when you are a breeder and have multiple dogs, we have to take cost into consideration.

I returned the bag back to the pet store and found out they had changed their formula because ingredients had become more expensive. They did not notify consumers though!
My dogs have very sensitive stomachs. This simple change made them very sick. This is a complete disregard for the dogs they supposedly care for. I understand they need to make money but notify the consumer so they can make an educated decision or buy the old formula at a higher price.

I fed my dogs only one bowl and they both vomited for hours.

My dogs had physical and mental stress. I spent hours cleaning and the inconvenience of returning the food and finding a new food.

After a few days of diarrea and a bloated belly, I took my Mastiff to the vet....thank God I found it was the dog food and saved myself a major vet bill with the schnauzers. Now I need to get my carpets cleaned and find a different dog food for my pets. I am a professional pet groomer and until now have recomended Canidae to my customers. Also, this poor pet food cost me a day of work. I had to reschedule my customers for another day for fear of a virus and disinfect my shop. All in all, no virus just bad food.

A food that has been ok so far is a food called NOW and its by petcurean. I was also told to try FROMM surf and turf. Also, just so everyone knows it doesn't seem they've changed the Chicken formula yet, so 3 of my 4 dogs can handle the chicken formula still and my other one is on NOW.

The consequences has been stress and illness to my dogs and I am not forced to buy a more expensive food.

Out of curiousity I opened the other bag. It was just like the older bags. I fed it to her and her stool cleared up within a day. I then contacted Canidae who at first would not aknowledge that the products were different. I was lucky to have both bags in front of me and could see that much had changed. All of it looked good and reasonable to me, so after the Canidae rep told me that it might take some adjustment I decided to give it a try. I started mixing the food, 3/4 old and 1/4 new, and tried to over time transistion her over. Each time I was giving her more of the new product Elli would get sick again. I went slowly, back and forth, but it was no good. This process took several months.

I finally just decided that the new lamb was too rich for her and switched to the Chicken and Rice. She seems to be doing quite well now. I will certainly be more cautious now. I researched for a long time before deciding to feed Canidae. I may be forced to switch again if something positive is not done.

Cost was minimal, 3 bags of food, extra carpet cleaning, and worry for my puppy.

I contacted the company,explained my story and that I was very angry for this change without letting dog owners know. I never mentioned a price increase in my email. I did however tell them to not send me an automated response or insult me with coupons. And this is the email they sent me We understand your frustration and we are doing everything possible to keep the prices down on our end. Just so you know we have had only 1 price increase while others in our industry have had several and as well as the commodities just continue to skyrocket. We will send you some coupons to help offset the increase. Best Regards, Team Canidae Are you kidding me?

$500 in vet bills. Chicken and rice going on 3 weeks now. Cleaning vomit and diarrhea all over my house everyday. But most of all the stress to my dog!

I now question why the ingredients have changed and the price increased and now many of our dogs are experiencing problems? The feed store where I get my food may not even know this so I don't necessarily want to implicate them. But Canidae should notify all stores that sell it and give them a list of current ingredients. Mine is going back today.

Dogs have been having loose stools and vomiting.

I am really bummed out because it was really hard to find dog food that the puppy was able to tolerate well. There is definitely something wrong with the new Canidae formulation. I am switching her over to Innova today...

I currently have 3 sick dogs- 1 elderly dog, one puppy and one adult dog- the puppy started on the diet first and has been has been on several medications, has been checked for parasites etc- we have narrowed it down to the food. We just changed to Natures Variety and are starting to see some improvement after almost 2 weeks of her being sick! I am taking everyone off Canidae and am done with this food!

The cost of special food is not so much the issuse as the fear and worry of losing my beloved animals from the negelect of the company to warn us of the change in ingred. Not sure yet of the vet cost or damage to my dogs health or their life, it is to soon.

Now its cost over $500.00 in vet bills and they are not getting better yet.

The exact email I got back was The improved formula should not cause this as this is not what we have seen so far with our friend and families dogs. Can you please provide for us the production and exp date as well as the product #.

After some research I am finding many sites including this one with other pet owners having the same problem. I will be contacting the FDA and urge all of you to do the same. You can find the FDA phone number and address for your state at FDA.gov and go to the animal and veterinary section.

Thankfully I caught on to it being the food right away before any damage was done.

I took her to the vet, she was dehydrated, they had to give her fluids, put her on antibiotics. She was weak, lethargic, could hardly walk. It has been 9 days now, and she still isn't eating much. THERE IS SOMETHING WRONG WITH THAT FOOD PRODUCT AND THEY NEED TO FIGURE OUT WHAT IT IS. I want to file a lawsuit.

Diaherra, blood in stools, vomiting all over my new carpeting in 3 places , vet bills totalling $150.00

within about 2 days the antibiotic started to work and his stools started to firm up, but as soon as the antibiotics stopped the diarreha returned just as bad as before. to make a long story short, I went through everything, ie, chicken and rice, pumpkin all kinds of things. all of which worked to some extent, finally after about five weeks and $350.00 in vet bills, not to mention feeling like hell because my dog was in this situation, it finally hit me, could it be the food.

I stopped the food entirely and started him on anouther brand that I had researched and yes! within 2 days perfect ****! Then I find out about the change in formulation with Canidae and everything begins to make sense. I just truly hope that it was a formulation issue and not a bacteria issue. I alresdy feel bad enough that the poor dog went thru this for such a long time without my realizing it and I still cannot understand why Canidae would change thier formulation without some type of labeling on thier product. I have already proven to myself that this was the cause of his problem, It just angers me to no end thinking that I could have figured it out much sooner with just a little advanced warning. (A simple label).

$350.00 in vet bills.Hopefully the dog will have no issues later seeing as this is the most important time in his growth.

Well, I fed my dogs that whole bag of food (it took about a month) and they never were able to adjust to the change. My dog with the iron stomach even had problems (soft smelly stools, bad breath, etc), and my sensitive-stomached dog had severe diarrhea the whole time he was on it. Stupid me, I just bought another bag of the lamb & rice and fed it to my dogs for about a week, then decided we'd had enough of the explosive diarrhea. So I've switched them to another brand of dog food.

I sent Canidae an email about a week ago telling them about my dogs' reactions to the new formula and haven't heard back from them yet. I'm really bummed because the old formula was such a great food. Now I'm having a hard time trying to find a good food that my sensitive-stomached dog can tolerate. I've tried a couple of different brands already and so far haven't had any luck.

Economic consequences have been that I've been buying different brands of food to try & find something that my dogs can tolerate. So far, my sensitive-stomached dog hasn't been able to adjust to any of them. All of his stools have been either really soft or diarrhea. He also acted differently while he was on this food. He was lethargic and had a gurgly stomach a lot of the time. I could tell by looking at him that he didn't feel well. Both of my dogs also had really bad breath (they have very clean teeth) the last couple of months on this food.

I was told to either do a bland diet again and slowly reintroduce Canidae as now there is a new formula and/or to reduce the amount of food.

I had already done this without success.

I am curious as to why a company would change a dog food formula without prior notice to consumers to alert us to the fact our dogs may have problems.

I did try to discus a possible bad batch and/or the upc codes to which no answer was given just another plug for their new food.

duress on dogs, vet bills, dogs suffering and cleaning up soft stools along with process of elimination to figuring out problem.

I did as told it did not work and was being sold on this new formula. I have one dog with sensitive stomach/food isssues and after 1 whole year of a dogfood being fine my problems were not being recognized by Canidae. I do NOT feed treats or other recalled pet treat items to eithe of my 2 dogs. Their diet has not changed but their digestibility issues have!

Common sense indicates this is food poisoning, since most humans (mammals) react the same way when poisoned by food. I don't believe it's reformulation. I don't believe the phony posts placed on this site by Canidae company employee(s) saying their pet is just fine.

This began on a Friday evening, after the vet closed. We did not incur any vet bills, but have decided to switch brands, at least until we can determine what Canidae did to poison this particular lot of food that so many others have complained about.

As soon as I stopped feeding him the Canidae the hives went away and no more vomiting. I started him on California Natural and he is doing wonderful. I'm wondering if there is a bad batch out there or could it possibly from the new formula they have out? I'm not sure if we had the new or old formula since we tossed the original bag. However, my female boxer has not had any issues with the product, but I definitely will not be giving it to her anymore.

I read to her many of the recent complaints on your page and some of them made quite a bit of sense to me. I explained to her that after what we paid for our Puppy Great Dane and being a single income military family, we could not afford what these people are claiming to have paid for an emergency vet. I dont know if I would run to the vet for explosive diahrea or some vomitting. I don't do that with my children eiher, I take a step back and see if there were any other changes made with my kids recently. But just so that many of you know they just changed the formulation and probably what your pets experienced was basically a Change in diet, although you think you bought the same brand. I found them to be very helpful and informative. If I had a question and she didn't have the answer, she put me on hold and got the answer for me.

Apparently another thing I learned was to store the food in its own bag, dont empty it into a storage container (you can put the bag into the container.) The bag was specially made to retain vital oils and nutrients. The food can go rancid if not kept in it's proper method. They are AAFCO approved and follow their guidelines, which is equivalent to our FDA. I wouldn't buy a food that isn't AAFCO approved. Keep in mind that some people jump to conclusions when in a panic.

As for the customer service, the technician forgot to mark me off her call list and I got another call right in the middle of writing this up. So they do call back (return your calls), and make sure that you are comfortable with everything. They even end the call asking you, have we answered all of your questions. They have a great return policy... look it up. They really seem to stand behind their food. I just bought my first bag today and despite what has been on this site, I am going to slowly mix it into his previous food and give this brand a chance. I have talked to my vet and this brand came highly recommended!

My dogs have suffered diaherrea and weight loss. I am surprised to learn there may be a bad batch of dog food out there. Should there not be a recall of some kind in place, some consumer warning to alert pet owners as we have seen in the past. why is it still on the market with no warnings. Thank you

Medical bill at Emergency Vet - almost $400.

My 1st tip is to give your dogs filtered water. It's very important that you store Verus All Natural Pet Foods properly if using a plastic container! Plastic absorbs oil. Oils from the food can leach into the plastic and become rancid, thereby contaminating the next batch of food...This spoiled oil may contaminate any fresh food added to the container, causing vomiting or diarrhea when fed to your pet. They recommend washing the container with soap and hot water before the next dump of fresh food.

The bag of food cost $32.00 and I'm of course not going to feed it to my dogs anymore. I'm planning to e-mail canidae. I'm concerened however about possible long term effects. Does anyone know what it was in the dog food that caused these signs and symptoms????

I have never heard of anyone having issues with this food, and all negative posts that I have read, sound like your dogs have some form of allergies. Get an allergy panel done from your vet, and then you would know for sure if it was the food/ingredients. I have two dogs with extremely sensitive stomaches and skin allergies, when I made the switch to Canidae over a year ago, the issues went away and have not come back. Everyone is entitled to their own opinion, and I give Canidae 100%.

What a difference this dog food makes! Our older dog (11 year old chow/husky mix) is much more active, is loosing some weight (she was getting heavy on that other food with fillers), her coat shines again! Boxers are known to have GI problems so I was cautious at first but she too is in great shape, great muscle tone, her coat glistens, no stomach problems that a lot of boxers have. This dog food is wonderful.

All these dogs are in excellent health. My sisters both feed the chicken and rice kibble and canned; I feed the lamb and rice; my friend feeds the Platinum for Senior Dogs; my breeder uses the All Life Stages. I love this food, my dogs love this food, and my little girl, who previously had all kinds of gastrointestinal problems, has had an excellent response. My wife got a call back from the Canidae main office. Lois couldn't have been nicer and was so informative.

This food came with high regard from my local pet store, and when I switched, I thought I was upgrading. Beginning immediately, I am changing brands.

Dog that bloated is in the hospital. He had emergency surgery to untwist his gut and has heart issues due to the bloat. This is an ugly, painful condition and very expensive as well.

The Canidae food caused my dog to vomit, have fever and runny stools. My vet bill last Monday was $119.00. My puppy could have permanent damage to his digestive system.

The midnight emergency room bill came to $300 after the x-rays.

The pomeranians are no longer wanting to eat it, their food containers are barely touched by the next day so we've pulled the food. The distributor said she's heard stories but i'm her first complaint and she is going to ship me a new batch of food. But now i'm worried about feeding it at all and if the new food is better than the old even though they may be from a new batch.

My largest consequence is loss of a 2000.00 breeding animal(amount paid) and the puppies that she was carrying out of showline dogs. I dont' know what my long term results may be aside from heartbreak. I just purchased dogs in excess of 4000.00 for my breeding program with the pomeranians and could end up with a very large financial loss.

I have sent Canidae an email on their website and I have notified Pet Food Express, where I purchased this case of dog food. I'm anxious to see how Canidae responds. I am freezing the contents of the can, if anyone is interested in seeing it.