Canidae Pet Foods Reviews

I just felt that I needed to let others know that my problem did not end up being the food. My lab had the upset digestive system on the Canidae, but that may have worked itself out if I had been able to transition him slowly to the new food. I have switched him to Fromm and will continue to use it because he is doing well. The Cocker Spaniel has been using Fromm and is also doing well.

I guess I was stupid, as I simply didn't equate all of this to her food, as I had been feeding her this brand her whole life. Myself and my kids searched the yard for something she might have gotten into that may have caused this problem, but couldn't find anything. I gave my kids strict orders not to give her anything else to eat except her dog food, as I thought maybe they had given her some people food that was causing the problems. So, in desperation, I went online to see what I could find out about her sudden symptoms and planned to get her into the vet that week. That is when I was led from one link to another and found out about the change in the Canidae product and the problems others were experiencing.

I was shocked! I went to the shop where I purchase my dog food and asked them about it. They said they tried to let everyone know about the change in the product, but I must have fallen through the cracks. The owner said she had one bag left of the old stuff and gave it to me. Most of her symptoms were gone within a couple days of feeding the new food! She continued to scratch a bit longer, and I had to use a skin conditioner to help heal her hot spots, but now, she seems back to normal. I can't help but wonder what could have happened to her if I hadn't figured this out. I don't know what they did to change their food, but this kind of thing should not happen.

It is more than a simple allergy to the food. It seemed more like food poisoning to me. I am shocked that a company would let this happen to so many dogs and I am saddened that something isn't being done about it. I now tell everyone I know about it to spread the word as I don't want any other dogs to suffer like mine did. I hope this company is held responsible for what they did to my dog and so many others. Shame on them.

WE took him to the vet and he is on an antibiotic for skin infection, benadryl for itching, and the vet immediately suggested we change the food. She said that it appeared something with the NEW formula was causing the allergic reaction. With so many dogs having reactions to the new formula we feel this is a consumer alert!! Our Pet Store has also had customers complain about the new formula causing loose stools. She did give us a full refund on the last bag we bought of Canidae and helped us choose another food to try. We love our food store Prohund and the owner is very informative! We will not be feeding Canidae anymore to our dogs. Our Golden has already had less eye boogers since we switched the food in less than a week and our mixed breed with the skin infection is itching less and starting to heal. Both dogs are now pooping only one time a day with normal consistency!!!

WE ARE VERY UPSET with Canidae allowing another company to manufacture their food and changing the formula that had worked so well for our dogs for many years. It is also irritating that the new bags do not have printed anywhere on them NEW FORMULA! It is frightening that DIAMOND is the company manufacturing the food after all the scare and deaths of dogs that were in Diamond recall years ago. WE are very disappointed with Canidae and do not feel we can trust this food to our dogs ever again!!!

As the months passed, he continued with an occasional problem and many of our friends suggested that poodles have temperamental stomachs; suggesting that the poodle side of him is always going to have an occasional problem. Yesterday, we opened a new bag of Canidae and yesterday he spent about an hour losing Canidae kibble, over and over again. I should of saw it sooner but this time it was very clear: my poor little guy has been suffering from food poisoning? We have now thrown away all of our Canidae products and replaced them with products recommended many. To my surprised, he inhaled his dinner last night and his breakfast this morning (the first time I've seen him enjoy his kibble). Today, he appears to have much more energy and thus far no stomach problems. IMHO, this thread may have helped save my dog's life. Thank You.

Here's where it gets interesting. I contacted Canidae the very day I took my dog to the vet. After I explained what had happened, immediately they said that the food was spoiled and it had sat in the sun too long. I told them it wasn't a spoiled smell, that there is chemical smell to it. I have smelt spoiled animal food before, and this is not it. They faxed me some paperwork, I filled it out. Every two weeks or so, I would send them an email, which they would say, "We'll look into it and get back to you," which they never did.

The day before Thanksgiving, they mistakenly called my house instead of the vet. Still I heard nothing. On 11 December, they called me and said, "We did a thorough review and found the food to have been spoiled." I asked them if they tested the food, they said yes. I called the pet store. They still have the bag at the pet store. So they didn't test it. The whole time they were very defensive and said their product could not possibly have anything wrong with it.

I went to the store today, 12 December, and found out, I wasn't the only one. At least two other people at the same store had the same problems with their food from Canidae. Not only that, Other stores all over the US had the same problem with their food. I'm only out about $150 in vet bills, but clearly Canidae has a problem with their food. I felt that Canidae was blaming me. I have never dealt with a company that was so defensive about their product from the get go. Canidae had their mind made up from the second I called them what the problem with the food was. Well, I kept a sample of the food, and I'm going to send it get it tested to find out what is wrong with it.

I got onto the Canidae website and found more complaints than I could read regarding the newly re-formulated version of what once was a highly bragged about human grade dog food. I am very disappointed that they felt the need to mess up such a good thing. I am in the process of dumping the rest of the new dog food back into the bag and taking it back to the feed barn where I got it. Looks like I'll have to put them on Wellness.

When I sent an email to Canidae a couple of weeks ago, I got a reply, basically blaming bloggers for trying to ruin their great reputation. The proof is in the pudding. Or in this case, in the barf, stools, etc. of our dogs. I am so sorry to hear of more severe symptoms for some dogs - liver issues, seizures. Shameful on Canidae's part. I am glad that I got my dogs away from this food in time.

He explained that the formula had changed and they had told all of their customers. We were never told and found that odd since we are in there so much, they know us by name. We immediately took the food back. In addition, we have contacted Canidae in regards to their product. The representative told us that they are not required by law to put anything on their packaging and it was our responsibility to read the label of every bag. I'm not in the business of keeping every bag so that I can compare it to the next one. We had trusted this product. Furthermore, the company has stated that signage was sent out to stores that sold their products. I have found no signs indicating a change in either store that sales the product in my area. Needless to say we will never purchase Canidae again nor will we visit the local retail store that finds no fault in not telling their customers.

We took her to the vet and $450 later, x-rays showed no blockage and her vitals checked out normal, so the vet gave us medicine for an intestinal/bacterial infection and said to feed her chicken and rice only. She won't even eat that thus we can't give her the medicine! She's getting sicker, moping around and we're talking about a border collie who was in perfect health and very energetic before this. She is our baby and it makes us very sad to see her in so much discomfort. We are going to get her back to the vet for an IV drip for nutrition. We are so scared and worried about our baby! I can't believe with all of the complaints that Canidae has not been sited and they are still selling this horrific new food and horrible plant - Diamond!

Last week we brought him back to the vet and they did blood work. They then put him on medication for the seizures. That same day, I put two and two together and found all of these complaints. I noticed that he was having the seizures right after he would eat. So, I switched dog food and did not give him the medication. He has not had an episode for 7 days, where he was starting to have them almost every day! I am so upset that I am going to have the dog food tested! This is my family!!! I will never feed this food to my dog again!

We kept feeding him high end foods for a couple more months and then switched back to new bag of Canidae over a month period with a little gas and soft stool but nothing serious. After 2 mo. had passed and he was back to 100% Canidae with no problems other than gas, we started mixing and feeding some of the remaining amount of the BAD Canidae from 1 yr. before and within 1 week his symptoms started to develop all over again like before. Remember this was only a small portion of the original food that caused the problem mixed in with the new bag we had been feeding. This was proof that Canidae almost killed our dog after swearing nothing was wrong with their food when we called about the problems.

My puppy started intermittently vomiting. The barfing increased as the % of new Canidae ALS increased. I was only up to about 30% new food and the last day he started barfing about every 3 mins. It was foamy yellow bile. As I called the vet to take him in, he started having diarrhea. This was just under 2 weeks from the day I opened the new bag.

I don't believe for one second that the only addition or change to the formula were those four ingredients. I think they lied and added other things b/c no way could those 4 innocent ingredients create so much dietary upset. At the vets we did rads to see if there was an obstruction. Then a barium study to make sure. Nothing. Just an empty gut and gas pockets in his bowels.

This change was all about money for the company. In their stupid condescending statement, they act like it was bad change-over procedures that created the probs for most people but that is NOT true. I changed slow and it made no difference. He was horribly sick. Wretching up foam and nearly choking on it, lost weight, hair was falling out like never before and his breath was foul. The bags of food got smaller, the price got higher and the ingredients were changed to who-knows-what REALLY. I think Canidae should send out REFUNDS (at the very least!). But hopefully the damage has been done and will put them out of business.

I contacted Canidae and they said nothing had changed in their canned formula, perhaps the batch had been cooked a little different. I called PFD and they credited me and sent a new case. Same thing so I went out and found some Felidae Chicken and rice and fed that for about a month, figuring this would give time for a new batch of the Platinum to hit the market. Before I stopped feeding the chicken and rice, that too changed. I bought it at my local Gourmet Pet store and opened that up one night to find a very red looking and soupy product.

I started ordering the Platinum again in October and was shocked to see that the recent batch has changed yet again - is exceptionally light in color (looks like lots of chicken) and chunks of carrots. Consistency is gross and I cannot even tell you the poop issues and as this is their primary food, can't really transition them. I am so **.

I spent a lot of time researching foods after the recall and I was really dismayed by how the company handles complaints, by lying and saying nothing has changed, then seeing the letter here from the owners and then the company choosing to go with a company like Diamond which had its own huge recall a few years back and seems to still have some quality control issues. In this last batch, I noticed the can tops were thinner, they pop right off. So far, two were already sort of popped and when I opened them, they came right off and the food was all moldy.

I have switched the cats to Nutro Naturals as they don't tolerate Wellness, Innovo OR Natural Balance. They just don't seem to ever get used to them. I hate that I am giving them something so commercial but it seems that Canidae has sold out anyway and have lied about it. They should go under for being so deceitful.

Maybe they shouldn't be like Wall Street and others of recent history trying to make more money by ripping off the public. Shame on you Canidae. Reap the failure you deserve.

We also treated for parasites. No improvement. We steadily increased her portion to help with the weight loss. We had just scheduled a series of blood tests at the vet when we learned at the feed store about the reformulation. We had never heard anything about it. We changed to a new dog food and everything went back to normal. We are out nearly $100 in vet bills for this, but I am glad we found out before the blood work. What a horrible change to make in a product that had been so successful, and how unconscionable not to put a large reformulation notice on the bag itself!!!!!

Everyone who cares for their animal will try to give them the best possible life no matter how many times you go to the vet or not. They are like children. Their health is in our hands and we feel responsible. So if indeed it is Canidae All Life Stage Dog food I truly hope that more people like me will see there are others out there with the same problem and consider changing their dog food.

I asked the manager at the pet store if they had been notified of a change in the food and they said they had not been notified of any changes in the formula or preparation of the Canidae foods. Due to my dogs continued health problems, we switched foods and the problems stopped immediately. Once I began searching the internet, realizing that many, many others had experienced similar or worse problems with their pets, I became angry.

Canidae continues to promote themselves as such a positive, forward thinking company regarding best practices for the health of your pet, yet they participate in business practices that result in poor quality products and misleading, borderline fraudulent advertising/marketing strategies. I certainly understand a business needing to make changes in order to survive in today's economy, but making poor decisions and then being dishonest about the results of those decisions (changes in formula providing optimal nutrition, etc) won't keep my business and when I'm feeding 3 large dogs, my business can be pretty important.

Canidae will never get another dime of our money. This seems to be what they were after, taking a good product and reformulating and using the Diamond Facility to formulate their products. Now they have a rotten product as you can see by the hundreds of complaints. Let's hope the word gets out to all of their customers before anymore of our loving pets have to suffer.

I am now feeding Wellness. I have contacted ALL of my puppy buyers and told them to stop using Canidae. After the dog food recall last summer, I can't believe Canidae hasn't pulled this new formula off the shelves! They're still denying there's anything wrong. What goes around comes around Canidae. You'll be out of business soon.

I replied back stating that I found it strange that a company required a pet owner to alter the feeding routine or method in order to use their product; however, I would consider trying a smaller bag of this new formula if they could assure me that there are no issues with this food that will affect the health of my dog. I have re-sent this same statement twice now and have received no reply - 5 days. I am guessing that Canidae does not have a great deal of confidence in their product. I will not purchase another product from this company and will tell everyone that I know to check out this site.

Weeks later now, he is less explosive, but is not fully adjusting to the food. He has lost weight too. I will admit that his already good coat looks even better. We will be switching foods. We're angry that Canidae did not make a very good effort to warn customers. I have also read on some websites that they added gluten, a common dog allergen, to the food. I haven't checked that fact really recently though. Fitting this same timing, my parent's dog stopped eating her Canidae food entirely and lost a lot of weight to the point of poor health. Their dog is a half year older than mine and had been eating Canidae longer also with success. My folks have since switched foods and are putting weight back on the dog easily.

We had used Canidae ALS for 5 years on all of our dogs, and were extremely pleased with the result. We actively promoted it, in fact, and had our local Feed Store bring it in for us. They had a great deal of success with the food. Everybody was happy. So, when the formula changed, we continued to use it. And that's when the problems began.

For the first four days, we had two dogs with severe diarrhea. So, we cut back on the amount fed, as recommended by Canidae. That seemed to fix the problem. But not for long. Within a week, four additional dogs ended up with severe diarrhea. We knew they couldn't tolerate the new formula, so started researching other foods to feed to our crew.

Well, we needed to get more dog food since the 30 pounds don't last as long and my husband picked it up and he was angry about the cost of it, paid it and then started to look up Canidae online and tried to compare other good dog food to replace it. Lo and behold, he found this website with all the complaints. So it just clicked, my dog started to get diarrhea after he started with the new dog food that was 30 pounds, thank God it only lasted for over a week compared to what other people went through.

The new bag that my husband bought, since it is not opened yet, it will be taken back to the Pet feed store and I will be letting them know about this site and what happened to some of the dogs that consumed this crappy product. I will encourage them to discontinue selling this product. My husband called his brother because his dog also eats this same dog food and actually has been sick for the past couple of weeks, lethargic, vomiting and had a fever, and plus, he was extremely gassy which was extremely unpleasant, they had to take him to the vet yesterday, now he is on antibiotics. He also stopped eating for 3 days, vet suggested to give him some rice.

So, I believed that the mustard yellow runny stools would eventually firm up... not so. To this very day - my dogs have loose yellow stools. My younger dog, also had a bout with watery diarrhea for over a week. I had to go to the vets to put him on meds. The tests came back negative for parasites... the diarrhea did go away with the meds.. so that perhaps was not due to the Canidae.. but it does make me wonder.

I want to tell you that I did call Canidae to complain about the lack of warning about the formula change. No apologies from them. They told me the new formula was better. I don't believe so. I compared the old formula to the new on my own, and I do not like what I see (less brown rice, new rice bran, ocean fish instead of herring, added natural flavors, etc). I had spent months looking for a good food for my dogs, after the melamine scare.

Canidae's original formula was affordable and had great ingredients. My dogs were happy and had normal stools. After picking up more yellow loose stools this morning and searching the web for other complaints, I will again start another search for a good dog food. I'd better do it quickly...Too bad I just bought another bag... I suppose I have been prolonging the inevitable. I am sorry to read that many dogs have gotten really sick! Canidae should have kept their old formula. They have lowered their quality, made the packaging smaller and kept the same price. I wish they had only raised the price!

Now my dogs are the type of dogs who eat as if it's their last meal, so for two to all of a sudden stop frightened me. The only thing I could think of that was the cause was the food. Then 2 days later, my other Staffy got sick, which then I knew something was wrong cause he has a iron stomach. What I did find strange is that it was not a continuous sickness. They would be sick for two or three days, which during this time, I would put them on rice and boiled chicken. They would recover, and then I would gradually add the Canidae and by the second or third day, they would be sick again. I am very saddened as 2 of my 3 dogs have been on Canidae all their life and for this to happen, is very disheartening. I will no longer purchase anymore Canidae products

I immediately took them off Canidae. We did emergency lifesaving surgery to try and save my male, however he died many days later. In the interim, I contacted Canidae. They were not forthcoming about a new formula and denied that their food could have had anything to do with this. Canidae is a very bad, sneaky company and deserves to go under. I personally have been to all the local feed stores with my story as well as spoken to many, many breeders who have since switched from Canidae. I will certainly keep up my vigilance of telling other dog people about the perils of Canidae and my experience.

As I mentioned, I have used Canidae for several months as my dog was tolerating it well, given the fact she takes allergy shots once a month. I will also note that my cat has been suffering from vomiting also. It occurred to me that she occasionally stole a morsel or two from my dog's bowl - Canidae made her sick also. A personal note from me to Canidae - YOU ARE MAKING ANIMALS VERY SICK IN THE NAME OF THE ALMIGHTY DOLLAR!!! I would love to see a class action lawsuit form from this nightmare. The anguish this has caused me and the extreme discomfort my dog had to bear was in a word, wrong. Shame on you, Canidae.

With absolute worry and frustration, repeated vet visits, tests for parasites, meds for vomiting, diarrhea and out of control allergies, we helplessly watched our pets continue to worsen. Canidae was a name we had come to trust, so the association with the so-called new and improved formula of Lamb and Rice dumped into their food bin, followed by their deteriorating health didn't make an immediate connection.

It wasn't until we started questioning the quality of their food that our research led us to the Consumer Affairs website. After reading the endless heartfelt complaints by owners explaining the suffering of their dogs from the newly formulated Canidae, we knew beyond any doubt that our own precious dogs were being, for lack of a better word...poisoned.

After immediately introducing a new food (Natural Balance), their healing and recovery begin within the first 24 hours. Now five weeks out, our boys are back better than ever. Canidae, your lack of integrity and accountability is truly shameful. Why has there been no voluntary recall? Why are you still allowing countless animals to suffer and in some cases die? How disgusting that it must be pure greed that has clouded your ethical judgment. Never again, Canidae.

Subsequently all three of my dogs (12-year-old Dalmatian, 4-year-old Pit Bull and my 2-year-old Cattle Dog) have all had very soft smelly yellow stools for 2 months now and the dogs do not seem overjoyed any longer to eat their food. 2 of my dogs developed bad urinary infections which they are currently on antibiotics for - as I said I am a vet assistant and my dogs receive excellent care. My 12-year-old dog lost a considerable amount of weight (a geriatric blood panel was done on him just a few months ago so there is nothing underlining and he does not have worms as he receives Panacur now and then because he also gets raw meat as treats).

We are now out of the Canidae dog food but I don't think I will purchase another bag from Canidae especially since learning many other people have had similar issues. I feel the formula was fine the way it was - customers were happy so why change a good thing? I feel it is NOT the increased protein causing the disgusting stools - as we have began feeding them solely raw meat and their stools have become normal.

Well, this dog got to the point that she would pull out the Canidae from her bowel to eat only the Paul Newman food. I discontinued the Canidae totally and returned her back to Paul Newman's and she is back to her normal self. What I remember about the Diamond plant is that they were the first to be involved with the Petfood problem last year and in 2006. I hope this dog food company has done a complete clean out of all of the melamine that was found in the Diamond food. But all-in-all, will never switch Princess off the Paul Newman ever again.

I checked the bag and it didn't even have any new advertising, or state that it was a NEW formula. VERY SNEAKY INDEED!!! I decided, "Well, it can't be that bad. It's Canidae." I begin feeding her the new food. By the way she was absolutely beautiful and full of life as she is only 1 and has been very well taken care of. Almost IMMEDIATELY, she started vomiting. She had yellow, loose stools, with diarrhea. Every time I took her outside, she would pull me to the grass so she could eat a bunch of it and make herself sick. She had extremely bad gas, and then after about a week of feeding the food, I noticed she was digging herself constantly, scratching, chewing her feet, tail, back, wherever she could reach.

Then in another week, I noticed her hair was falling out in big patches all over her, and she had hard bumps all over her as well, but mostly on her head and face, with rash every where else, along with the vomiting, loose stool, etc. So this was it. I had been feeding it to her for about a month and it was just getting worse, so I decided to contact the company. First time I had to leave a message, but no one EVER got back to me, so I decided to fill out the online web form for complaints or concerns, and then eventually a customer service agent returned my message and had confirmed that they changed the formula, and for me just to continue feeding it to her that she would get better with time - it's just a transitioning period!

Believing yet again in the company I did what they said, and fed for about another month. By this time my dog was hardly moving at all. She just wanted to lay around and sleep. She was pretty much bald and had bigger lumps all over her with blood and pus constantly running out of them from her scratching and she had lost a lot of weight!!!! Does this sound like normal transitioning???? I think NOT!!! I had been putting a topical antibiotic on the lumps on her body to prevent infection and had been bathing her once a week in Canadian Medicated Shampoo as well from the vet, but nothing! So I finally decided to take action.

I sent an email to Canidae and said that they obviously have done more than change the formula as my dog looked as if she was dying (!!!!) at only 1 year old, and she had been healthy as a horse before the change! And that I'd be going to the vet. But during this time, I did switch her to Orijen, grain free, 5 fish formula, which is supposed to be the best food you can get, and it's not cheap, 85 Canadian dollars for only a 30-lb. bag. But I believe I am forced to buy it as I can't trust any reputable dog food companies anymore, and I'm not rich. So thank you Canidae for almost killing my dog!!!!!! Shame on you!

Two weeks ago, however, she began having an increasing number of stools, 3-5 x daily, some of them loose and lighter in color. She seemed sluggish during the day and restless at night. She started shaking and throwing up bile in the early morning hours. We even noticed a red tint to her urine on one occasion which really frightened us. Our vet ran a cPL test and diagnosed her with pancreatitis. She has since been on antibiotics and other medications to control her vomiting. We were advised to feed her several small, bland meals of chicken and brown rice until her symptoms alleviated at which point, we could incorporate her regular Canidae diet. After a few days, she seemed to be doing well, so we started to mix in the Canidae. Wouldn't you know that when we began increasing the Canidae, the vomiting started again.

My husband and I have spent hundreds of dollars in vet bills and felt desperate for help, so we decided to look online for more information. We were horrified to find that so many other Canidae users experienced similar problems. Obviously, we discontinued the Canidae immediately. We have since started feeding her Wellness brand canned food and have noticed an unbelievable difference already. Her urine appears normal in color, she is making 1-2 bowel movements daily, and her stool is smaller and firm. She is no longer shaking or vomiting and seems to have more energy.

I used to buy Canidae online and have recently contacted the distributor, petfooddirect.com, for a full refund for my latest order. I have yet to get a response, however, and am somewhat reluctant to send it back for fear that it will be shipped to another unsuspecting dog owner. For those who may be concerned that their Canidae is contaminated in some way, here is the information from my order: 20 lb. bag of Canidae Lamb and Rice dry dog food- RM 3 Apr 03 09, expires Apr 03 09 (bar code #6 4046101220 6, product #1220). 24 case of 13 oz. Canidae Lamb and Rice canned dog food- E1213815414, best by June 2013 (bar code #6 4046101213 8).

After medication, fecal smears, blood tests, x-rays, and an endoscopy that revealed mild to moderate irritation in his stomach and the mouth of his intestinal tract, the DVM determined it was one of two things: 1) Parasites; 2) Food allergy. The DVM placed Cody on Hill's Prescription Ultra Allergen Free Z/D diet. We started the transition to Z/D about a week ago. Cody has not vomited since the transition. Now I have to find a new dog food for Cody. I started to research the food allergy theory. I discovered we bought our first bag of the new formula around the same time Cody started to get sick. Then I found this website and found out Cody was not alone. I am convinced the new Canidae formula caused Cody's ailments and will no longer be a Canidae customer.

Since Kendall had not changed food before, I assumed the loose, yellow, odorous stools were normal when changing dog food. I had only a small amount of the old food left when I opened the new formula food, so I was unable to do the transition as recommended on line. I did add a Canidae dog treat to her food to assist with the transition, and this seemed to help with the consistency of the stools. However, after being on the food for almost 2 months, her stools continue to be soft, yellow, and odorous and she is gassy. She has also vomited a few times lately and has been trying to eat grass frequently. Luckily, she has not had any allergy type symptoms.

I wish I had been warned that they were changing their formula so I would have checked that first instead of spending money on unnecessary tests and having sleepless nights worrying about what could be wrong with my dog. I believe there is something more than just a formula change, as my dogs seem to change very easily from one food to another and with the drastic changes I saw in them, there is something very wrong with that food. The company should be shut down and investigated. I had to spend quite a bit of money on vet appointments and tests to find out why my dog was steadily losing weight. This all happened while my husband has been on strike with the machinists union and has been a huge financial hardship.

In the next few days I noticed her energy level drop. She just laid on the floor during the day. I stopped the food the day after that when I noticed her scratching herself continuously and that her hair from her belly started to fall. I fed her rice for a day or two to settle her stomach then switched her over to Orijen. Right after the first meal of Orijen, the diarrhea was gone. I spoke to customer service at Canidae and they were very defensive. They did not seem to care at all. My dog got very sick. I can't imagine what would have happened if she kept eating that stuff. Canidae says they won’t switch back to their old formula. The lady even said she is surprised at my dog reaction - stated dogs have been doing great on the new formula. I was shocked when I read these posts! I will never feed Canidae ever again!!!!

After a weekend of no longer vomiting, we started her back on to the Canidae dog food. She has started to vomit again. I went to my pet store and asked them what other type of food they recommended and that's when I heard about the formulation changes. I am so angry that my dog had to suffer. I feel that the packaging should of explained that there was a new formulation. We had no idea that there was a change. I would not recommend this product to anyone. Something is making all of these dogs sick.

One of my dog's eyes constantly wept and her left eye would from time to time have white tissue protrude from the outside corner around the bottom, pushing her eye back and up in the socket. Of course, I spoke with my vet about this and everyone drew a blank. It was not a cherry eye and would happen repeatedly in a single day. If I applied gentle pressure, it would correct itself. I was preparing her for early spay surgery and asked that her eyes be checked while she was under. My vet thought it might be a growth of some sort putting pressure behind her eye.

THEN prior to her surgery, I switched her food from Canidae to HealthWise and in 48 hours I noticed her face looked markedly different. She looked like she USE to look... only I hadn't noticed the gradual change that had taken place. Her face had been swollen and the protruding tissue was the exposed swelling from around her eye. Because she's a giant breed, I had not noticed the physical change. After the switch in foods was when I noticed she looked like she use too and I asked my boyfriend if he noticed anything different about her. He said, "Her face... It's like her sinuses were swollen and now they aren't."

Can I say for sure it was a reaction to the new Canidae? Not without my vet having treated her... but it is interesting that since I changed her food, the tissue around her eye has not protruded, her eyes aren't constantly weeping and her face isn't swollen any more. So IMO, I believe it was related and she was having a reaction to whatever they have put in their new recipe. And the other issues my dogs were dealing with are also clearing up. My other female dog lives to be in water and never had a problem with it when eating the old Canidae, but on the new Canidae whenever she would get wet, there was some odd reaction between the water and her female parts... She would cry, lick and chew at her private area when she would get out of the pool. Since the change in food, this has also stopped. She again enjoys the pool with no ill effects. They are no longer lethargic, sleeping all the time and they are playing and eating regularly again.

Shame on you Canidae. Shame on you! You did more than add meat and barley and take out the rice. You know you did and so do the rest of us. Why don't you be honest. Too many pets and pet owners are suffering and spending money on unnecessary vet bills for it only to be some barley and more meat. Get real.

Now I'm still trying to find a food my dog can tolerate. Canidae shouldn't have messed with the formula and I don't want to feed my dog smaller portions of their crappy food a few times a day. According to my retailer, they've heard a lot of similar complaints and sales of Canidae have gone way down. Not only did they screw us, they screwed themselves.

Then the switcheroo with no heads up. Which I find offensive that Canidae didn't even bother to put on their bag "New and Improved Recipe!" Unless they knew it was not an improvement. And they switched manufacturers, raised the price and lower the size of the bags! Were they hoping we wouldn't notice? My extremely well housebroken dogs began to have accidents in the house with loose stools and a weeks’ worth of belly troubles. I had no idea what was going on... and decided to ride it out and if things got worse. I would have to take them to the vet. From reading other complaints, I consider myself lucky. At least I had no vomit to deal with along with the loose stools. Then one dog began constantly scratching, her ears, her belly and chewing on her legs and feet. I now realize this too is because of the new Canidae recipe. She didn't have this problem prior to their change.

My boyfriend took his older dog into the vet because of her chewing and losing hair to find out she now has an "allergy". We assume to the new recipe because like my girl, she did not have this problem before. Her skin is waxy and she has lost almost all of the hair on her belly. When I contacted Canidae personally by phone and by email both times, I was told some dogs would have a little trouble with the new recipe but VERY few. That they have hundreds of very happy customers and sales have only gone up since the changes. And basically it's not their food, but more my dogs.

However, I just spent the entire afternoon researching foods driving around to four different natural pet food store and none Canidae for sale any more. They all said the complaints were across the board. All I can say though is my dogs MUST have caught on about the switcheroo before I did, because slowly, they stopped eating it. Now one of my dogs won't eat it at all. Which is fine because we are switching foods today.

Well, I had my dog on about 5 different types of dog food these last 6 months with absolutely no problems making the transition between them. That's not the case with this Canidae CRAP. I'm on the second day of feeding this to him and he has now got yellow runny poop, and some horrible gas. This is the last time I feed him Canidae dog food. Oh yeah, I followed the directions Canidae gave on transitioning your dog to this new formula and it didn't make one bit of difference!!

What blows me away is this... after all the clamoring from so many people with identical symptoms, people that have spent hundreds of dollars in vet bills, plus countless hours of worry and heartache, how can this company not admit that they made a mistake? Instead the fault is turned on the customer for not being able to read their minds and on the uninformed retailers for not getting the word out which simply adds insult to injury. There are many examples of transition from the old to the new that still went badly. And, not all dog foods are for every dog, but their old formula seemed to be! Every time I try to talk to the people at Canidae I only get the standard, scripted insults.

Finally my point: Not long ago, I bought an edible bone treat from a company that caused my dog to have the runs for 2 days and once it was out of her system she was fine. I called the company, being sure that it was their product that caused all of the mess, just to let them know about the reaction my dog had. The person I spoke with was speaking to me pleasantly and personally and very sympathetically. She asked me questions and finally stated that on rare occasions, certain sensitive dogs react this way to their product. She then told me that she would be happy to send me a refund. I told her that I no longer had the receipt or the package and that I was not calling for compensation. I thanked her for her time. In a couple of weeks I received a large package filled with dog toys, bathing and grooming products and treats for sensitive tummies. Amazing! That, Canidae, is customer service.

In August, I bought a new bag of food, and when I opened it up, the kibble looked and smelled totally different. I was sure that the rumor was true about the food change. I had no time to transition my dogs to the new formula since the new food was packaged the exact same way as the original formula. Who knew that this was the new formula except the ingredients were different. I was a member of the breeder program so Canidae did have my address and email information. I began to feed my dogs the new Canidae formula, and after their second feeding, they became quite sick. My three Belgians had very loose yellow stools. The stools were soft and like a yellow pudding. Prior to the change, my dogs never had any problem with loose stools. I added rice and potato to the food and removed any cooked food that I normally added to the kibble. The dogs became extremely sick and had to be treated with antibiotics to calm their intestinal tract.

I now found myself at the mercy of the dog food company. I immediately called Canidae and they said I should have transitioned. I told them there was no way to know when the new food was going to be packaged. I told Canidae that I was quite annoyed with their new product that they claim is better. Several of my friend's dogs had the same occurrences. My dogs are long haired and you can only imagine the mess besides the sore stomachs of my canines. This all occurred right before my wedding and was a total inconvenience. I have since switched my dogs to Eagle Pack Holistic and they are doing terrific. I would never use another Canidae product. I feel very violated and feel that Canidae misrepresented their product. What a way to lose loyal customers.

But honestly... for those of you who write that you 'noticed a change in the bag, the price, and color of the food, but just assumed that there was nothing wrong with it because you trusted the company', are you crazy? A responsible pet owner, or consumer for that matter, should always always always follow guy instinct. If something looks different, it probably is. We should all feel like we can trust who we buy our pet's food, or our own food, or even our children's toys. But we can't. I think that watching the news over the last several years will prove that standards are lower in some companies and countries than others.

Always do your research. Always trust your instincts.

I hope Canidae will change back to their original formula. Many people changed their dog's food based on my growing recommendations of Canidae's original formula. I will be letting my supplier know that I am changing so they don't get stuck with excess inventory, and I will let the people I convinced to use Canidae to be aware of changes in their dog's health. Thanks again for making this site available.

I WAS so happy with this food... and fed it for a great number of years & referred it to adopters within my rescue organization and to other members of the dog show community... I am now disgusted with this company and cannot believe the utter lack of compassion & business savvy. Shame on them. They will certainly lose more than money on this stupid decision. They have lost their reputation.

I didn't have the opportunity of switching out gradually b/c I had no warning about the change and couldn't procure a bag of the old food. This persisted for over a month and I switched to a different brand. Still had loose stool and bad diarrhea. This had never happened before. I have incurred over a thousand dollars in vet bills. The vet thought it might be worms (although I treat with a preventative) and I, thinking that might have been it, went back to the Canidae. Still bad, bad smelly diarrhea and bad itching and digging at her back and tummy. Red spots on tummy after she eats.

I finally realized that it is the food after reading one after another complaint with dogs with similar symptoms. She even had and was treated for an anal abscess b/c her stools were so loose she wasn't clearing her anal glands, not usually a problem for her breed. I am so so so upset that I trusted Canidae and should have went with my instincts and switched off the food from the start. The reason I didn't is that I was afraid that I wouldn't find the source of the problem if I made too many changes to her habits and diet at once. It was the food all along. And Canidae had the incredible nerve to not tell me when I emailed them that they switched to the manufacturer Diamond.

I would never, never, never buy a dog food from a manufacturer with so many known issues. As a matter of fact, that is why I chose Canidae in the first place. It was rated A+ and safe and local. I am so angry and am telling everyone not to buy Canidae. Today, when I went to my local dog store to report this, there were two other customers there with the same complaint. At the vet today (where I am back for yet another fecal recheck) one client's dog had diarrhea and vomiting and their dog eats Canidae. I am so angry. I want my vet bills back. I want my dog's intestines to be healthy again. I want Canidae to be punished. I will tell everyone I know and there is no doubt in my mind that they are negligent and I will sue.

My 2 litters at the time had non-stop runs for 10 weeks and i spent a lot of money on vet ills, medication and fecal exams to rule out worms and parasites. My adults were also having vomiting and the runs, but i never could figure out why... finally a friend talked me into switching foods claiming that the food she feeds gives the pups hard stools no matter what and instantly the pups had firm stools. Still i didn’t think it was the Canidae that I trusted completely until someone sent me a link to this website. After investigating several brands I decided on a new high-end brand and will no longer use or refer anyone to Canidae.

Concerned, I contacted the company, and a young woman said that they had changed the formula, and if my dogs were experiencing soft stools to mix water into the food and/or add some cooked rice to the food. If I wanted to cook for my dogs I would- isn't why we feed packaged food for the convenience?? Funny thing is - our 11 1/2 year old has always had to have his food ground & mixed with enough water to make a slurry as he has mega-esophagus, and had and still does, have the softest stools of any of them. So, I switched to the ALS formula of Canidae, the results are a little better, not much. I am thoroughly disgusted with the company for their lack of any notice on the food bags that there was a change in the formula, and for the increased cost for an obviously inferior new formula.

Thankfully my dogs have not developed any deadly effects - YET. I am returning the food and will switch to Nutripet or Innova.

I was first alerted to the formula change by a Cavalier website. Thank goodness they did inform me, but what of Canidae? They gave no notice that the ingredients weren't the same. When I called the company, I got a very polite person who stated that the new formula is improved, and they'd never compromise the dogs. Well, comparing the ingredients, from the old bag to the new, the fat content has increased. I learned when comparing pet food ingredients that fat content is what is done to appeal to the animal, but it negatively affects the animal. While all animals need some fat in their diet, they don't need the amount that is in the 'improved' Canidae.

I was told by the company spokesperson that the problems that people are having with the new Canidae are the result of bad press from other people hoping to smear Canidae. I seriously doubt that there'd be 51 pages of reports of bad effects with feeding dogs the new Canidae. In reading of all the reports, there were only 2 or 3 that were happy with the new formulation of Canidae. And if the new formulation of Canidae was so good, why didn't the company inform the buying public of this change?

Finally, if this is indeed a conspiracy, why did everyone that had dogs negatively impacted not promote one brand? Wouldn't it make sense that someone promoting another brand would stick to that one brand? I find it sad that this company in an obvious attempt to make their food cheaper to manufacture, has made dogs ill or die. I'm thankful that I still have half a bag of the old formula Canidae to transition to a new brand of dog food where hopefully the makers will have more morals.

I have a third sheltie, not Canidae and he was and is fine. Never got sick!!!! More proof. I strongly feel Canidae should settle with all the families, whose dogs got so sick from the new formula. My dogs did not need to suffer like that, I certainly did not need a $500.00 vet bill because Canidae decided to change the formula without a warning on the new product. Even if they did, I strongly feel there is something wrong with the food. The company should do what is right, find out what is wrong with the food and reimburse the customers for their vet bills that their food caused.

Now, about three weeks into it, he continues to have soft stools, a lot of gas, always acts famished and now he vomited up the food. This is the last straw. There has to be something ELSE that is different about the food besides what the company claims to have changed. Why else would there be such negative results? I did email the company to notify them that my four-year-old dog is now experiencing negative consequences from eating their food. I don't want nor expect anything from them, except their honesty as to WHAT REALLY changed!

I cannot afford to waist money on your product and have switched.

We apologize to all who have voiced their concerns with our new formulation. Canidae distributed letters to retailers, breeders, updated packaging, and provided in-store signage, however it appears that this message did not reach all of our customers.

The new formulation, with increased levels of meat protein, lowered carbohydrates, and an increased overall complex carbohydrate quality, provides the most nutritious, all natural, palatable products. Canidae never uses soy, corn, wheat, by-products, grain fractions, or fillers in our food.

If you believe your pet has experienced challenges related to the new formula we suggest feeding smaller portions multiple times a day. Adding warm water can decrease the chance of pets eating too quickly and not chewing thoroughly. Its not unusual for pets to experience some digestive issues when transitioning, but if your problems persist, contact your veterinarian to rule out any underlying health concerns. For more tips, visit canidae.com/transitioningfromorig.html.

Due to increased commodity costs, weve changed our packaging sizes, reducing the overall weight by approximately 3-5 pounds per bag. The new sizes are more consistent with other brands and allow for easier handling.

We are committed to bringing quality products to pet owners and in June that commitment led us to Diamonds manufacturing facility. Diamond facilities have rigorous quality control processes, utilizing a 141-point ingredient test protocol. All products are subject to a 10-point final product safety review and Canidae has also implemented hourly testing to confirm quality and product safety in our onsite laboratory. All Canidae products meet or exceed AAFCO nutrient profiles in USDA and FDA approved facilities.

At Canidae, we are committed to providing you and your pets the highest standard of excellence for product quality, palatability, and customer satisfaction. Please call 800-398-1600 or visit www.canidae.com to let us know what we can do to serve you better.

Canidae
Scott Whipple and John Gordon
Owners
PO Box 3610
San Luis Obispo, CA 93403

Canidae has made all of the typical excuses (better for the dogs, etc. - literal crap!) Runny stools from my two young purebred dogs, previously perfectly healthy, have put an immediate halt to their using Canidae products. This is exactly what Iams did to change a previoulsy good food to a horrible grocery store food. Shame on you Canidae!! We expected more from you.

In the morning he would wake me up (he sleeps in the bedroom with the door closed) and really run to the water bowl and drink huge amounts. I took him to the vet. The vet thought he must have eaten something he shouldn't have, like garbage. But I never saw him near the garbage. He was put on antibiotics and anti-diarrea medication. His stools got a little better.

After the medication ran out he became worse again and then started scratching non stop head to tail and chewing on his legs and feet. Another trip to the vet. This time the vet thought he had possibly colitis and allergies. He received a prednisone shot. The doctor said if it was colitis it should improve with the prednisone. There was very little improvement. I could not pick up any of stool with a ****** *******, it was so bad. I decided to change dog food just in case he was allergic to something in the food. This dog never had allergies before (but I know they can develop at any time).

I changed brands, switched to Merrick Wilderness Blend. The dog began to improve quickly. He stopped scratching and itching, his stools are normal, he's back to his old self. I did not know about the switch of formula by Canadae until I heard about the problems dogs were having on an email list. The problems were the same as my dog had. I just thought he was having problems with the food, not that the food was making many dogs sick. This is unacceptable.

I had two vet trips costing me over $300. My dog was very sick and I was afraid to leave him alone for any length of time because of the loose stools. He was lethargic. I have no doubt in my mind that he would have continuted to be sick and would have been going to the vet trying to help him get better, had I not changed his diet to another brand of food. I hope that the company finds out what the problem is with this dog food.

However the last 2 bags that I purchased have been causing them to have very loose stool and they have been vomiting after they eat. I knew some thing had changed, the food looked different and it had a very unpleasant smell to it, each bag that I bought was the same way. The last trip that I took to get their food I spoke to an associate at the store and he informed me of the changes that had taken place with the company and the products.

They were cheaper ingredients to cut costs. I am NO LONGER feeding my dogs your dog food. Cutting corners to save money is loosing you customers, and causing dogs to become unhealthy!!! Its sad that such a good trustworthy food/ company has become what it is.

The last 2 bags that I purchased have been causing them to have very loose stool and they have been vomiting after they eat. I knew some thing had changed, the food looked different and it had a very unpleasant smell to it, each bag that I bought was the same way.

Within two weeks we had weined both of our dogs off of Canidae and for Zoey we were in time for her health but for Sadie it was too late and the damage to her kidneys was fatal. We believe that the new formula was too rich for her digestive system and she developed renal failure from vomiting and severe diahrrea....the vet that treated her would not confirm our theory but gave it a lot of weight and suggested we file a report with Consumer Affairs. In spite of spending almost $2,000 to save our pet we lost a beloved member of the family.

I think it was completley irresponsible of Canidae to make such a signifigant change to their food without informing it's customers thereby, giving them a chance to make an informed decision about whether they wanted to continue to use this product. Our hearts are heavy with our lose that didn't have to be.

After four weeks, things getting worse even with the slow transition, I decided enough of this. The most I got to was 1/2 to 1/2. I could not put my dogs thru this anymore. I can only image what would have happened if I went to all the new formula. Four weeks is more then enough time for the so called transition of the dog food.

I had talked to someone at Canidae when I heard about the change. I got the song and dance about how great this new formula is and would be so much better. I loved the old formula that is why I tried to stick it out. As I said after FOUR weeks I never got to feeding them all the new formula. People, this formula is BAD, the transition does not work. I will never use Canidae again. I feel terrible that I waited as long as I did before I switched foods.

To have such fast results from terrible diarrhea that had this aweful color and smell to normal poops it two days just by switching dogs foods tells me that there is a major problem with the food. I talk to the store where I got the Canidae, at first they said there were no complants. I talked to the manager and she said yes there have been a number of problems with the new formula.

For three weeks, beginning around Labor Day weekend, he had disgusting loose stools, a bit of vomitting, and a terrible lack of energy. He even developed a sinus infection and had to go on antibiotics. We thought that the symptoms were caused by the sickness, but now think it was likely all caused by the Canidae!

After three weeks of constant vet visits and cleaning up digusting stools from the back yard, gross nasal discharge, and stumbling upon this website, we swtiched him to Wellness Super 5 Mix. He made an IMMEDIATE recovery. His stools became normal again, his sinus issues went away, and he has the energy of a normal puppy now, instead of just sleeping all the time!

I am absolutely disgusted and disheartened that a company as well respected as Canidae would stoop to such tactics to save money. I think Canidae should be held responsible for the vet bills and replacing the food - I had to throw away an almost full 35 lb bag of food because I simply could not risk killing my dog to save money! I will NEVER buy Canidae again, and I hope that pet food stores stop carrying it! Canidae clearly has no conscience for the well being of animals. It took this website to alert me to the issues, so Canidae saying they alerted vets, breeders, and pet stores is hardly accurate!

However, my male dog began scratching and licking his feet and pads. He is also still vomiting occasionally. I am extremely worried after reading all of these complaints and Im changing their food today.

When I was changing over to the new formula and giving 1/2 & 1/2 etc he was ok. We are 1/2 way threw the new formula bag and I am not going to give him any more. I thing he is not doing well on it. Is Canidae useing Chineese contaminated grains? or proteins which are contaiminated? Thank you

After a day of no vomiting and regular stools, I mixed some of his Canidae ALS dry food in with the chicken and rice to gradually transition him back to his regular diet. Three hours after doing this, he vomitted his food up and began with diarrhea again. Once again, I replaced his meal with rice and chicken and have had no problems since taking Canidae out of his diet.

Curious if it was the Canidae making him sick, I stumbled on this web site and printed off 69 pages of complaints all sounding like mine. Canidae should be held accountable for not only the food cost but the vet bills and the pain and suffering of all these dogs. How dare they get away with this by issuing a simple explanation of how they assumed the consumers were aware of the changes. Why would you mess with perfection?

I am going to the pet store this afternoon and will NEVER buy Canidae again. What a shame they couldn't leave well enough alone. My Westie was sick for three days with vomitting, diarrhea and gas. Would not eat the Canidae

I think I speak for most of the Canidae customers I know when I say that I would gladly have paid more for the original formula All Life Stanges if it had become necessary for the company to charge more to cover increased costs. A very honest letter to customers, or at least retailers, explaining the need for that would have played out MUCH better than an integrity-compromising quick switch to arguably cheaper/lower value ingredients. That would perhaps have permitted me to still have faith Canidae and to continue to my dogs.

I became aware of the switch fairly quickly, and was able to switch to a different brand before having to subject my dog to potential bad effects. Whether or not the new food is lower quality or causing problems is not even the main issue to me. The primary issue, the egregious thing, is the underhanded, sneaky in my opinion, way that Canidae made this quick change. They were definitely not forthcoming or honest about it. And anyone who is the least bit knowledgeable about dog nutrition knows that even if you are switching your dog to the best food in the world, you must make a gradual switch to the new food or you will most likely cause upset to your dog's digestive system. By being so covert about the change, and so quickly replacing the old one, Canidae made it virtually impossible for most dog owners to switch over to the new food in the gradual way that is proper and healthy.

Regardless of whether the new food will continue to cause issues or not, the way this all was handled is enough. I no longer trust or respect Canidae and I can no longer recommend their products to my friends for their dogs. I am very sad and disappointed that Canidae chose this way to conduct their business.

One dog had to be treated by our vet for intestinal upset. Shot of Pepcid and shot of fluids so he won't become dehydrated due to excessive vomiting. Needed to get X-rays done to determine if anything was physically wrong. Xrays were negative.

Total cost $400.

Since, according to the vet this is a problem that has been seen in several dogs...this product should be lookoed at more closely. thank you

I will NEVER feed Canidae again but I did keep 1/2 a bag of the new formula in case it is found there is something wrong with the food...Which I strongly suspect. Shame on Canidae for selling out on us & our beloved fur friends.

Shortly after I started feeding my kids ALS new formula (2x per day), two of my dogs developed yellow, VERY stinky, loose stools and diarrhea. I thought that it would eventually clear up as they adjusted to the new formula, but that never happened. Instead, these same two dogs also started waking up in the middle of the night vomiting. This went on for several weeks. Unfortunately, it didnt even dawn on me that the new formula could be causing these changes, until I found a kernel of corn mixed in with the ALS new formula. Now, how could that be, I thought. This is supposed to be a no corn formula.

This drove me to doing research on the internet, where I found many, many dogs have issues with the new formula. And I read about the outsourcing to Diamond.. probably producing Canidae right next to a line of food that contains corn. I am a volunteer with Cairn Terrier rescue and have been very loyal to Canidae. I cant tell you how many times, especially during all the dog food recalls, that I have recommended people to feed their dogs Canidae. Again, I trusted Canidae. Now, many of them, as do I, are feeding other foods.

The Canidae was thrown out and my dogs are now eating Blue Buffalo. Their stools look great and the vomiting immediately ceased. Yes, Im paying a little more, but am getting a true quality product for my money. Why Canidae fixed what wasnt broke, Ill never know. I feel betrayed and let down by Canidae. A real shame.

Sadly, I bought the food thinking everything was normal until I opened the bag. I noticed the food was larger in size had more of a yellow color. I was confused, but I was stupid and thought nothing of it because the bag was exactly the same. The bag did not have a sticker indicating the new change in formula. I gave my lab the food, and I noticed he started to eat extremely fast. My dog would never touch his breakfast until I was sitting down and I was eating my breakfast. I also noticed he wanted more and more of the food. So I increased his food by a half cup, but that still didn't seem to fill him up. I noticed that he started to have gas and bad breath, which he never had before. He had loose, yellow stools, and went more frequently than normal. He started to want to eat grass, which he never did before.

Finally, my brain figured out that the food had to be the issue because that was the only change in our routine. I went to my favorite pet store, and they informed me that indeed Canidae did change the formula to save money because like everything in our economy things are getting more expensive to produce. This made me so angry and sad, because I love my dog and I would have happily paid for the increase in production price, but unfortunately I and the rest of the consumers of Canidae didn't have that option. They chose to go the cheap way and instead they have lost my business and I hope many many more consumers. I am now slowly switching my dog to a different dog food, that is twice the price of Canidae which I am happy to pay. I hope this new food will work for my dog.

Well, after seeing so many negative comments and having already opened the new bag with no other alternative, I thought I'd give Canidae the benefit of the doubt and at least try it out. My dog didn't seem to get the runny stools that others have experienced (at least I didn't notice since we live in the woods) but I did notice an overall lack of energy and enthusiasm from my dog. I felt that I would stick it out at least for a couple weeks and see how she would do on the new formula. She started to get her energy back after a week or so but then began to lose clumps of fur and lost her shiny coat.

I decided to do a little more research and ended up on this site. After seeing the problems everyone here has had and the way that Canidae has treated their customers I am done with them. What a shame as I was so happy with the quality of the old formula and wholeheartedly recommended Canidae to everyone I knew that had dogs. Now it's back to the drawing board to find a suitable replacement food. I am quite disappointed.

Monetarily I am out a half eaten bag of food and the 'free' bag I would have received after purchasing my twelfth bag. Not to mention having to constantly vacuum my house and brush my dog and wonder if she would improve on the new formula after a couple of weeks transition time.

At first, her stool was just really mushy and yellow and she was having noticably more gas. Then it started becoming liquid, yellow diarrhea 3-4 times a day with maybe a mushy, yellow stool one time a day. She also started eating less and drinking a ton of water. Both my husband and I thought that maybe she was just drinking too much water and that over-hydration might have been the cause for her diarrhea. It never really occured to me that she wasn't tolerating the food and that all of our problems were related to this new formula change until today, when I heard her howling and found that she had an accident in her kennel and that there was diarrhea all over. She has NEVER done that before and only then did it occur to me that all of these problems started about a month ago when she started eating the new formula.

Historically, Siberian Huskies don't eat a lot for their size so I suppose that is why I wasn't too worried about her intake amount, but the loose, watery stool has had me worried for awhile and I was about ready to take her to the vet when I read about all of these similiar issues regarding the food. Now, I am convinced that this is the cause and immediately switched her to a bag of puppy food my vet had given me at our first visit. Not only did she devour this food the instant it hit her bowl a few minutes ago, something she had NEVER done with the new formula, she also didn't spend 5 minutes at the water dish.

I also mentioned her coat problems and after reading about other people's experiences I am feeling really stupid that I didn't connect the dots sooner. Around the same time of the formula switch her coat started looking greasy and ratty. Before, it had always been really soft and silky with no hint of this greasiness and coarseness that we were now seeing. Being a first time Husky owner I thought that maybe this was just how their coat looked when they were shedding in the summer so I tried to make it look better with regular baths, conditioning treatments, and brushings. Nothing worked and now, as I read about everyone elses experiences, it makes perfect sense that this all started at the same time as the formula change.

I am very upset about the consequences my 5 month old puppy had to endure until I woke up and finally realized what was going on. I am glad I didn't spend an additional $100 at the vet trying to find a cause for all of these problems. I knew it probably wasn't due to intestinal worms since we had just had a negative intestinal worm test (standard puppy procedure for first time visits to a new vet and she had been on a heart worm medicine that had a de-wormer in it) done right before we started feeding the new formula CANIDAE. So, being stupid, I just thought maybe she was just drinking too much water.

So we not only had emotional and physical consequences but also economic despite not having a vet bill. Since it cost over $40 for the bag and of course, I bought the biggest bag, and beacuse she wasn't eating very much I still have about half the bag left and no way to be reimbursed for it since I store the food in an air-tight bin and don't keep the bag or the receipt.

I am know switching to Eagle and will never go back to Candiae they just lost my business for ever and its alot of business feeding 3 large dogs and 2 small dogs.

I DID the change over, all dog/cat people know that for Petes sake. What an insult that is. Also, my dealer was NOT notified the change.

I have been feeding ALS to both of my GSDs for 3 years & had been more than happy with it. More than a few have used it also & now are having some major problems with this new stuff.

Now I have a EPI dog who is reacting to the feed after only 4 feedings. My male, who is very healthy, has refused his meals twice in the last week. This is a dog who inhales his food & lives for meal time.

Both dogs have gas & tummy pain with soft yellow stools. What could this be??? Of course it's the new & Improved Canidae! I'm not a happy camper at all.

We EPIer's have enough to deal with without having to find yet another food to feed our dogs.

I have contacted all my friends/family who have fed ALS for years & advised them to stop NOW! BTW, several of these folk are breeders.

When I asked why fix something that isn't broke I was told you never advance without change. That may be true in most cases but not in this one for sure.

Shame on you Canidae & I hope you go out of business! You've lost at least 100 dogs that I know of myself.

Ecomomic damages are nill as I SHOULD get a full refund. I'm not here to ask for money. I just want to tell folk what Canidae is doing to our furbabies.

Physical damages: Who knows with my EPI girl at this point? I pray I stopped it in enough time to prevent further damage to her system.

I just took my dog to the vet last night, so my expense has been minimal compared to the others, but after $79 dollars at the vet and over 1/2 a $40 dollar bag of food left, I'm going to immediately remove her from eating Canidae today.

I decided to give the food a chance instead of switching because of the diarrhea and vomiting from the first bag. I fed three more bags (11 dogs ate from these) and the stool did firm up for some and for others there would be some days with firm stool of a light color and some days a soft sticky stool. Yesterday I opened a fourth bag and today the trouble started full force again.

The 9 month old female I had to take to the vet the last time had yellow, watery diarrhea by this afternoon (every hour). The other 5 nine month old dogs had yellow pies and straining. The 5 old dogs so far seem unaffected, except for one who has vomited at least twice. This does not surprise me, because I am aware that it is young dogs who are the more severely affected by toxins when there is a dog food problem.

Three of the bags have identical lot numbers or whatever they are called, and the food in those bags appeared to be the same color, a lighter color than the old formula. The bag I opened yesterday differs in some of the numbers and is a darker color than the other three. Did they tweak the formula again??? Is the food not being produced consistently the same from batch to batch??? I'm not an expert therefore I am not sure what the difference in color indicates, except that I don't think it is anything good.

This afternoon I purchased a different brand of dog food and for dinner mixed 25% of it to 75% Canidae (except for the sickest one who had rice and broth). Everyone cleaned their plate except the super intelligent sibe, who carefully picked out every single grain of the new food and left every single grain of the Canidae.

I do intend to contact the FDA. I have all of my bags and I will be supplying them with the bag lot numbers. I would suggest that anyone who is still feeding the food or has switched and still has their bags in possession hold on to them just in case this is more than a matter of Diamond being unable to produce consistent food from batch to batch. I will also be keeping a sample of the food from this bag.

Normally I would be providing this information to Canidae, but since they did not reply to my first email several weeks ago I will not be contacting them again.

I threw everything away and bought a bag of IAMS LAMB AND RICE FORMULA (in the red bag) at my mom's suggestion. I fed him a bowl last night and this morning without any transition. He is doing great, even had a normal bowel movement this morning and he loves it! I just wanted to thank all of those who posted on this site and let you know that you all saved me and my dog a lot of misery. I am calling the pet store in which I bought the food to make sure they know there is a problem and that they alert customers in the future.

Loss of $30 worth of dog food.

Within two days, my sweet guy lost control in both front and rear legs and his body began to curl up into a fetal position. I rushed my lethargic and very sick dog to my veterinarians office and the vet had to give him intervenous in his back because he was highly dehydrated. He had a fever, an inflamed intestine and was very sick and weak. The vet had do perform an internal, give him an antidiarrheal shot, an antibiotic shot and 15 days of antibiotics and 15 days of antidiarrheal pills. I had to give him those pills every 24 hours without missing. I had to lose a day of pay to stay home with my buddy to see if he was either going to make it or die. I was just sick over it! The vet charged me $100.00 for the evening emergency visit and another $180.00 for all of the above performed on my dog.

I'm very upset with [Canidae]. I have paid approximately $45.00 per bag of food and though I was getting a very good, safe and healthy product for my dogs. How could [they] not inform people [of the] changed recipe. I almost lost a great friend and I also lost a great deal of money and time and suffering to save him! I've thanked the Lord that I was able to save my sweet guy Blue! He's all I have. I will never use product again and as a consumer will pass the word on about my horrible experience. I feel that everyone that experienced what I experienced should get together in trying be reimbursed for any expenses for their losses and also mean possible loss of our dear pets lives as well if any by this company!

I contacted CANIDAE, by phone, email, it has been 3 days and they didn't respond to me. I hope they can't sleep at night & I wonder what they feed their dogs. I then checked the internet for any complaints on their dog food they were on a year ago....NUTRO Natural Choice Lamb & Rice and I was shocked...numerous dogs and cats are seriously sick or dying from this pet food. I called the FDA of Minnesota and reported I felt my bag of CANIDAE dog food was contaminated or tainted with something. I gave her all the information and I gave her this websites of the complaints. She was going to have someone check into it.... EVERYONE NEEDS TO CONTACT THEIR STATE FDA ASAP! They don't go out looking for complaints, you have to advise them!

I am cooking for my dogs right now and they seem to be doing okay for now. Expense this far is dog food and my cleanup and search time from all this mess and their suffering!

I still have 2.5 cases unused. called and no care attitude by canidae customer service. I have lost much sleep over this.

Even when he showed me the food he brought with him I didn't believe it was Canidae because it looked so different. Come to find out, they had a formula switch and Sadie never adjusted. She had always been a little rashy baby but after the Canidae switch she got huge pumps on her head that spread down her neck and she had red scaly patches on her skin. We took her to the vet where she was said to have pyoderma and was put on antibiotics and shampoos. She continued to have incredibly loose, yellow colored stools ( I assume from the new coloring in the food) and her gas got a lot worse. Her hair began to fall out around her face and her skin began to smell.

We just switched her to Kumpi food after talking extensively with their nutritionist and founder. We've already seen the stool firm up and her rash is getting better! I am so upset at Canidae. Why take such a good product and go and do this to it? It worked great the way it was - and [they] went and ruined it and hurt a lot of dogs in the process. I am never going back to corporate dog food again and will never use another Canidae product the rest of my life.

Other than the weight and color, there was no indication on the packaging that the formula was changed. We counted on Canidae to provide a healthy food for our pets and were seriously let down. I'm glad we caught this in time before our dogs suffered worse symptoms and will never buy or recommend Canidae products.

$28.88 for the 15lb bag of food. No vet bills yet but the well being of our beloved pets has been compromised.

I spent a lot of time researching brands and settled on Canidae. My dogs LOVED it. I didn't do the traditional gradual change over, and my dogs experienced no problems. Everything has been great. I even worked for a pet store that sold a LOT of Canidae, and can count on one hand the number of individual dogs it didn't work out for. Our store sold over 80 of the 40# bags a week! That's feeding a lot of dogs.

Well a few months ago I got the first of the new bags. I wasn't happy about the price but it was my first time buying from that particular store so I thought they just were higher priced. Then I noticed the 5# smaller bags.More money for less food doesn't make me happy.

When I got home, I noticed the new ingredients. Now, I KNOW ingredients, the pet store I worked in required me to know this stuff as we had a high number of clients with allergy dogs. I wasn't impressed, took a deep breath, and put it in their bowls. Only one dog finished his dinner that night. Out of 5!

It only got worse, and my allergy dog began digging at himself and got greasy skin and hair. I immediately knew it had to be the food and emailed Canidae. Their response was that the food is now better. I might have bought their explaination if I didn't already know so much about dog food.

I went to the store and they told me that Canidae had again raised prices, forcing them to raise prices. $45 for a 35# bag is way too steep for me! She said other customers were complaining as well, and that Canidae wasn't selling very well.

After looking at every brand of food in the store, I was forced to go with Diamond Natural. I just can't afford to spend more on dog food.

I loved Canidae, my dogs looked so good on it. They look ok now, but not like they used to. I'm realy disappointed.

Canidae had not labeled their new formula on the bag so I had no idea it was new until I went online to the Canidae website. Once I learned it was new formula, I took my dog off of this food and gave him some Blue Buffallo lamb and rice. He stopped vomitting and his stools firmed up within 24 hours. He is still not 100% but I pray he heals up soon.

Please!!! call the FDA now if you have a problem 1-888-463-6332. File a complaint and they will investigate. I have already contacted the FDA but if more people call it will certainly drive this into the spotlight. Don't just write a letter on this website, do something to stop this company from poisoning your dog. Keep your used bag of poison. We may need it to put these people out of business.

Their coats were gorgeous, they smelled great and never an ear or skin problem. Almost never a digestive issue and they always passed small stools. Until the NEW formula that is. Non stop gas, itching and worse was the gigantic mountains of yellow mushy stool that we picked up for 2 months along with unexplained vomiting. Our female also began to eat out of the litter box, something she had NEVER done prior to the new Canidae ALS formula. The male pooped in his crate and on our rugs several times which is out of the ordinary for him.

If Canidae had made their new grain free formulas available when they improved their other formulas, We probably would have tried one and may have stayed a Canidae customer. We most certainly were not going to try another of the improved formulas after seing what the improved ALS did to our dogs.

In all fairness to Canidae, our retailer WAS aware of the switch and we were able to do the slow transition. It did not matter in our case as our dogs were still not tolerating the new formula after alost 2 months of being on it.

I am posting this because I know there are complaints out there, yet no one is willing to write anything about how wonderful the changes are. If you actually look at the ingredients in their new formulas, you will notice that the health benefits to dogs outweighs any complaint on this site. I did alot of research on the ingredients and this is what I found...

Brown Rice: Least damaged rice because only the outermost layer, the hull, is removed, avoiding the unnecessary loss of nutrients. Contains manganese which produces energy from protein and carbohydrates and is involved in the synthesis of fatty acids, which are important for a healthy nervous system and in the production of cholesterol which is used by the body to produce sex hormones. Brown rice also helps to prevent colon cancer with its Fiber and Selenium.

White Rice: Helps to prevent cancer. Strengthens the digestive tract.

Rice Bran: Help the body fight harmful molecules known as free radicals.

Peas: Tonifies the spleen-pancreas and stomach. Harmonizes digestion. (Interesting fact: used to treat spasms, vomiting, hiccups, belching, coughing, constipation, carbuncles and boils).

Potatoes: Rich in vitamin C, the B-complex vitamins and has good doses of the minerals Iron, Calcium, manganese, magnesium and phosphorus. Great as a digestive remedy! Considered a good liver remedy and can be helpful for gallstones and other gallbladder problems.

Oatmeal and Cracked Pearl Barley: Reduces levels of blood glucose, insulin & triglycerides. Reduces risk of coronary disease.

Millet: Cuts cancer risk by decreasing the toxicity of certain bile acids. Reduces LDL (bad? cholesterol) levels without lowering HDL (good? cholesterol) levels. Makes pets less likely to develop colorectal, stomach and endometrial cancers & heart disease. Slows starch digestion, which may help diabetics avoid steep rises in blood sugar levels following meals.

Tomato Pomace: Reduces gastric acid secretion (this is a great digestive aid). Helps to reduce stool volume and odor.

Papaya: Rich source of antioxidant nutrients, such as carotenes, vitamin C and flavonoids; the B vitamins, folate and pantothenic acid; and the minerals potassium and magnesium; and fiber. Protects against heart disease, promotes digestive health, has various anti-inflammatory effects, supports the immune system and promotes lung and respiratory health. Controls premature ageing as well as assisting in the increase of male fertility.

Pineapple: Loaded with Vitamins and minerals, such as calcium, potassium, fiber and Vitamin C. Low in fat and cholesterol. Strengthens bones and connective tissue. Contains bromelain, which has been found to help suppress coughs and loosen mucus. Aids in digestion. Helps rid the body of stones. Is a diuretic & diaphoretic. Soothes gastric irritability.

This company still uses ingredients from the USA ONLY!!! Their ingredients are still ALL NATURAL and they are one of the only companies out there that are willing to tell us who is manufacturing their food for them.

Last but not least, if you think about the change of carbs (from rice alone to the addition of essential carbs)you would notice that if you add water to any carb, what happens.....the moisture is absorbed. Don't you think obviously that diahrreah would not be caused by the carbs? I know that in their Lamb & Rice formula, they added Fresh Lamb Meat. Because the food is tastier now the dogs are eating it faster than they did before. When I over eat, I know I have digestive upset....that is the same for dogs.

In closing, if you complain, make sure you know your facts first! I for one am very satisfied with their formulation change and will continue to buy their foods for my current and any future animals I adopt as well as recommend them to everyone I know!

I quickly deduced that she was not off her food as she acted otherwise completely normal and ate all the biscuits I could give. I promptly called my pet food store to report I thought something must be wrong with my dogs Candidae. They immediately informed me that they've been receiving many complaints about Candidae over the past few days and that there had been a change in formulas. Immediately it all made sense, the allergies, the gassiness and now her flat out refusal to eat. I promptly switched her over to another brand of food and she ate with gusto (I would have loved to have mixed it in gradually but there was no way I was going to force her to eat that Candidae after her reaction to it).

It's clear that this new formula has some major issues. I never received any notice that there were changes in the formula and no warning that this could happen.

My dog suffereed for 3 weeks with a severe allergic reaction, and we spent $100 on a vet visit and countless more time and energy trying to diagnose her allergy issue. Also wasted $25 on bag of dog food which now has to be thrown out.

Message: I just wanted to let you know personally that I will be changing foods after seeing your new formula and who is manufacturing your product. I did a lot of research on foods when before we rescued our two great danes and your product came well recommended. We have been SUPER happy over the past year and have recommended your product to numerous other dane owners! However I'm very disappointed by your decision to outsource your manufacturing to Diamond. I'm also not pleased with the new look and formula of the food. The green color is off putting and the dryness of the kibble makes it look like any other store brand rather than a premium kibble. That is all just looks and opinion though. My dogs have experienced an increase in gas and looser stools on the new formula. So, now I have had to do my research all over again and will be switching to Eagle Pack which still is manufactured in their own facility and controls their ingredients. I just wanted to let you know why I'm switching and why a lot of people I know are switching rather than just being a number on a sales report. I think you may find that the demand that you could not meet in your old facility will no longer be an issue when everyone switches over rather than feeding something made in a Diamond facility. I wish you would have considered who feeds your food and the demands for quality that we have for our pets

We have successfully switched to Eagle Pack with wonderful results.

Our quality of raw material as well as quality control has actually increased not decreased. Yes we have diversified our complex carbohydrates as rice continues to climb and high quality availability decreases. Our products are better than ever and more consistent. Our economy is facing some challenging times and we are being proactive in offering you the highest quality products, yet affordable enough for our consumers to purchase. We are not sure about other companies and their plans for change or their reasons in the past, however we feel we are being open and honest about our changes. We are getting a lot of positive feedback from our customers that are actually feeding their pets our improved formulas.

"We thank you for your comments, and hope your pets continue to receive the benefits of CANIDAE Pet Foods."

no concern at all for our pets I changed To taste of the wild and the problems went away overnight and my dogs love it I say good buy Canidae you have lost me my daughter and everyone I can tell

Still thinking it was something else and not the food we assumed it was giardia and again tested .. negitive! Now I was making hamburger and rice for him, he weight loss was horrendus. I was at wits end, then I decieded to change him over to Eagle Pack thinking it could'nt hurt more than whats going on. Within 2 days his stool was normal , no blasting ,no vomiting ,he didn't look like he was going to pop.He was a playful pup again. It took about 3 weeks to figure this out, how dare Canidae do this to our family. He is now 6 months old and smaller than he should be but I think he'll catch up to his litter mates who didn't suffer as much as he did.

Vet bills over 500.00. Bag of food I threw away 42.50. Not to mention the pain and suffering this pup went through.

About a week later my younger litter started having problems. The runt of that litter especially. They used to all run to eat the sofened kibble, and about the same time all stopped eating. I spent many sleepless nights pumping them full of liquids. I had 2 more pups in this liter with hypoglycemia. I was able to bring them out of it, but after 12 days it was all to much for the smallest one, and he died in my hands trying to give him one last meal of puppy formula.

I like the others suspected everything except the dog food because I had learned to trust it. Once I figured it out, and switched, my older dogs have also recovered.

I also believe

it caused the little poms mother's milk to dry up about the same time they stopped eating and started getting sick. She was lifeless and weak looking. I cooked them all chicken to entice them to eat. I also have a King Charles Spaniel, that has been pregnant through this whole thing, and am very concerned about her little unborn pups. I had to switch the food cold turkey, and for the most part, most have improved. I'm sure the puppies were just not strong enough to take it, with me feeding it to them plus receiving it through the mother's milk. It was particulary hard to loose the older ones, who were already weaned. At that age they are usually happy and healthy, and ready to go to their forever homes.

So I lost a total of 3 registered Pomeranain puppies, and could have lost much more if I had not been alerted to the food issues. I feel that it could have been all prevented if I had known. I expect to see a full recall soon, so that won't happen to other unsuspecting breeders that go the extra mile to purchase what they believe to be a top brand dog food.

45 dollars in food that caused problems requiring many extra hours of care and cleaning.

Right after starting my dogs on what I now know WAS the new formula, all the ones eating it (I have 5 dogs, 4 were eating the Canidae and one is on another hypoallergenic food from a different company)started having very yellow diarrhea and occasional vomiting of a yellow frothy type.

I work in a veterinary clinic, and I took in stool sample, all of which were negative for bacteria or parasites. I thought my dogs had picked up something. I treated them all with antibiotics and anti-diarrheal meds. Nothing woked. I had been fighting the diarrhea for a motnth when another breeder friend sent me the notices about other people having the same experiences with their dogs on the new formula.

Now, it has clicked with me that the problems are being caused by the Canidae. I have been showing purebred dogs (Rough and Smooth Collies) for 18 years and been a breeder for 9 years. Because of my experience and my job working in a veterinary hospital, I am fully aware of how to gradually swith dog foods. I was unaware that the formula had changed, and after a month, the dogs should have been adjusted anyway. Not happening.

I went out yesterday and bought Avo-Derm brand and started switching my dogs over. Just overnight with only a small amount of the Avo-Derm mixed with the Canidae my older retired champion girl, who had the worst diarrhea has shown an improvement in her stool.

When i heard that Canidae had switched to Diamond as their manufacturing source, that just gave me shudders. My dogs are first and foremost, beloved family members, and secondly, they are valuable show dogs and breeding animals. I WILL NOT risk their health by feedng them a poor quality dog food. I will never buy, or recommend Canidae ever again. My cats eat the Felidae cat food, and even though they have not been negatively affected (yet) I will be switching them to another brand of cat food. Canidae did not need to fix something that was not broken. They had a responsibility to their consumers to let us know of the formula change, which they neglected to do. Their decision to use Diamond to manufacture their food was a very poor decision due to Diamond's well deserved bad reputation and past history.

I spent 4 weeks trying to diagnose the problems my dogs were having with my veterinarians. Even with my employee discount at work, I spent around $200 in medicines and tests.

We nursed him back to good health with fresh vegetables, fruits, yogurt, chicken broth and Gatorade. Not suspecting the Canidae food, after he got better, we tried to get him to continue to eat it, to which he ran from the food bowl.

After discussing this with the owner of the pet store, I now know that the food was most likely the problem. I would like to know if anyone knows when this formula was changed and what markings should I be looking for on the bag that may indicate that the product that I have is the New Formula. Regardless, I would not recommend this brand of food to anyone.

Vet bill = $950

My dog is now staggering when she walks. I have taken her to the vet twice withing two days. They asked me if she ingested any poison or something she shouldn't have. I now realize this Canidae dog food has made her not only ill, but may have cause nurological damage.

My dog is now tird, off balance, and seems to be out of it a little. The vomiting improved as soon as I took her off the Canidae doig food, but the balnce probelem has not, she is still off balance. THis has never happened to her before. She's only two years old.

Jus to describe my own dog? Severe, mucusy diarrhea, like I have never seen in his life. And no - I did not transition too fast. I did only 1/3 Canidae to 2/3 his regular diet. It was awful. I will no longer be recommending this food until some amendments are made.

at this time I have 14 dogs in my home several different breeds due to rescue , I came upon Canidae as I said about 3 years ago and fed and was doing very well with it , I fed most of the dogs the all stage formula and the whippets were on the lamb and rice formula ,

about a month back (early august ) I purchased 2 bags of all stage and a bag of lamb and rice , I opened the lamb and rice and it was light in color and a different shape so I was alarmed wouldn't feed that night called Canidae in the morning , the women I spoke to told me that they had changed their formula and the color was due to the slow cooking process and they had real lamb now and lowered the Rice content , I felt safe to feed after talking to the women on the phone , I fed everyone right away , within HOURS all my dogs not just one or two but all had severe diarreah some looked ill feeling depressed no energy so I gave everyone a dose of Immodium let there tummys rest and the next day the same thing ,

I fasted everyone for 24 hours then again started same thing , I had horrible messes and very sick dogs all live in the house mind you . I called Candidae back and the women I talked to then was not helpful nor polite , she said you have something going on with your dogs it is not our food . and no one has complained except for you being the first one . I took stool samples in to vet NOTHING no paristites no Giardia nothing but very upset stomachs .

I went to the feed store and my dealer told me to try Fromms Gold Adult Holistic , I did and I am here to tell you everything is back to normal my dogs coats are getting back to nomal stools are back to normal , I have NEVER in all the years and changes of food ever encountered this problem. I will never use another Canidae product again

The Rep was rude at the recent San Diego Wags 4 Wishes event and even went so far as to call me the evil one because I dared to ask her why they had changed their formula, lessened the bag size by 5 pounds and increased the price all at the same time? This seemed reasonable questioning to me. I have recommended this food to my puppy people and training clients for years and will never do so again. When I also asked the Rep. where the food was being manufactured, she told me that she did not know. This seems very unlikely to me!

My dogs are all miserable. They have all been chewing on themselves and have bitten holes into their coats at the base of their tails and are even bleeding. My older dog has explosive dihareea! I find it very unlikely that there would be any other cause as all of my currrent dogs have been raised their entire live's of 3 - 7 and 12.5 years on this one formula. I have been a loyal customer for 12.5 years to this company but now I am forced to look for a new food. I am now shopping for a new company that cares more about the dogs than their bottom line!

My dogs are working search and rescue dogs. We are scheduled to attend a class that will cost about $1000 in just two weeks and possibly certify one of them. I am praying that their loose stools and eating habits improve and do not affect their performance at this event or it will be money wasted!

These last two bags of the food was different. We did not know about the formula change until today when we went to buy another bag. We wer talking to the sales lady and telling her about the problems we are having with our dogs. My dog has been scratching more and more, my daughters dog has gotten skin bumps that appear and then burst. She never even had a skin problem before and all the dogs have diarreha.

We thought it was strange when we filled their bowl about a month ago and none of them wanted to eat. But we didnt think much of it. As they did start to eat it. But then the diarreha started and the yellow vomit. We just didnt put it all togeather and now feel terrible to know for the last month we have been poisening our dogs. We will never use Canidae again. Hopefully they will like the new food and it will work out for them.

We also just found that Canidae has another new formula that isnt in stores yet. It is called Grain Free Formula with no grains at all. I dont know how much it will be...but It makes me wonder if they just tood the old formula...made smaller bags but kept the price the same and added the grains..and now they are comeing out with this grain free formula and I bet it will be much more money then the older formula. I wouldnt buy another thing from them ever.

I too spent painstaking hours researching all the various foods for ingredients and nutritional analysis and we tried many. We didn't get to transition because our Iams was recalled. I settled on Felidae and have fed canned only since late April 07. I order from Pet Food Direct as my local specialty pet stores were having a horrible time getting the food and I kept running out. PFD had the large cans in stock. Last month, I received a case of Platnium. I opened a can and immediately noticed the look, smell and consistency of thh food was different.

I fed it, the cats sniffed it and walked away. For 2 days they would not touch it. I called PFD and they readily agreed to replace it. They sent another case but it was the same lot # as the previous. I called Canidae and they were actually very nice. They inisisted the canned formulas had not changed but perhaps the batch had been cooked a little differently. I was able to find the Felidae canned Chicken and Rice at one pet store and bought that. They readily lapped it up.

My plan was to wait a month until that other batch was exhausted and then go back to the Platnium. When the pet store ran out of the C&R I ordered a case form PFD. Well, that too is different. It fell out of the can like soup and they again, will not eat it. My last communication with Canidae received a response of "I am sorry to hear you feel that way, can I be of assistance?"

These companies, all of them need to be held more accountable. Something is definitely different about the canned cat foods and no one seems to have an answer, or won't offer one. I have switched to Nutro.

The senior does have rice gluten but the regualar adult chk and rice does not. I know they had issues too but we tried so many food last year, and transitioned all of them slowly. Wellness gave them diarhea for days, Innova same thing (regular and Evo-they exploded), Natural Balance didn't go over well as per palpability.

Research on the Internet revealed that many other dogs are enduring the same problem as mine and confirmed that the formula change without notice that a transition period was needed is the cause of the problem.

My puppy is in distress. I am as well, considering the mess that has to be cleaned up constantly, not to mention the lack of sleep.

I intend to switch to a different food immediately. I see no reason to transition for a week or ten days - why should I continue to feed my dog something that is making her ill?

The economic damage is small, but physical distress inflicted on my puppy cannot be quantified.

I immediatly called the place I bought it from, the said Canidae had changed it's formula and they think they got a bad batch because they were getting other complaints as well. I brought it back, they exchanged for a bag of the 'old' formula.

When I got this last bag in August, I noticed the normal pullt ab was gone from the bag, and the food was lighter in color. My dogs have had problems aver since, they are having diarrhea, and something strange- they are always hungry. My dogs have never gotten into the garbage, even as puppies, but lately they keep trying to raid the garbage, the pantry, anything for food- and they don't want their dog food.

I have 2 90lb dogs and for them to walk away from a full bowl of dog food is unheard of. I am switching over to a different brand of food, I am hoping that this batch of food did not permanently harm them. I can't believe Canidae would not put a warning on the bag about the switch. I don't know what's different, but it's not good since obviuosly a lot of people are having the same trouble.

I loved the new consistancy in color and the smell to me was more appealing. I was hesitant like everyone else to get this new food as I was extremely please with the old food formula. I was assured with Canidae if thier was any issue's which they did not think I would have, I could take the food back to where I bought it and get a FULL refund! They even went one better and sent me a coupon for one free 5 lb. bag.

All I can say is right now I am happy. And Canidae did everything they could to make me feel good about the change and listened to all my hesitations. After all when your feeding AKC Champions with babies you surely do not want any upsets! Until I have an issue I will contintue to feed Canidae. Oh and I was not please with the new bag style and voiced my opinion, they are working on an even better solution then previously on opening thier bags. It is in the works and it is all about improvments for them. For now all is good. And I hope it stays that way!

When I heard the rumor they were letting Diamond do their manufacturing, I was alarmed, but still wanted to give the new food a chance. However, after going through two large bags of the new formula, my dogs' digestive problems can no longer be attributed to adjusting to the new formula. They should be done adjusting by now.

There is simply something wrong with this new Canidae. I am officially done with this brand. I've switched my dogs back to the more expensive (but more reliable) brand that we were feeding before. I think the next time a brand I'm feeding makes a significant change under the guise of improvement, I'll be switching my dogs to a homemade raw diet.

I didn't want to believe that it was his food but it was the canidae. I am afraid to try any other dog food until his stomach heals. For now I am feeding him prepared chicken, peas, rice and whole grain foods that I cook myself. This scare was enough for me.

To date I have thrown away at least 200 dollars in food..The new 40 lb smelled as though it was exposed to a Chemical bath..the canned food had of all things soy bean in it Whole Soy Beans..not suppose to be there..the Lamb and Rice had chunks of processed fat the that were not digestable as they were overprocessed and and resembled rubber. I re-orded canned food, the same mess. Our own 4 dogs became ill, vomiting and another with watery stool. Food problems that cause illness take many days to get over. Many people end up with dogs in a veterinay hospital. Something changed in that company....they need to be held accountable.

The least they could do is apologize to all of us that have used and recommended the food for so long, now having to deal with sick animals , loss of money, and a very RUDE company. Many people are very confused with having spent so much more money on a higher end food and found that the dogs got sick..worse yet Canidae could not care less. It's a food with cheap ingredients( Salmon is replaced by whatever fish they can get) It is not the Canidae we have known. I doubt that it ever will be again.

Unfortunately, that has all changed. A couple of weeks ago I purchased 5 bags of Canidae All Life Stages. I noticed that one of the bags was smaller, sealed differently, and when I opened it (last) that it was lighter in color. It worried me somewhat but having had such a good experience with the food I was not overly concerned. Almost immediately after I started feeding out of the bag an eight month old female became ill with watery diarrhea and severe vomiting. A lengthy (and costly) veterinary visit ended up with a diagnosis of dietary indiscretion.

Over the course of the next week I continued to scrape up yellow pudding and watch dogs who had formerly cleaned their plates with gusto pick at and walk away from their food. Some of the old dogs with firm yellow **** to start had intermittent diarrhea and vomiting. Finally, yesterday I could no longer deny to myself that there was something wrong with my dog food and I began my internet search, which is how I ended up here. I will be leaving Canidae as soon as I finish my current supply. If not for the involvement of Diamond coinciding with this food change I would be willing to stick with the food a while longer to see what happens.

While I have read that Canidae is only outsourcing production to Diamond and has not been bought out by them, that alone is enough for me. After filing a Freedom of Information request in 2006 with the FDA and reading the investigator's reports on Diamond, there is no way any of my dogs will eat a food manufactured in any of their facilities. I find it suspect that the bettering of Canidae's formulation coincides with the outsourcing of production to Diamond.

THis is strict a move to cheapen manufacturing costs, despite what Canidae says about the change. THey are losing customers by the droves and many are breeders who's reach goes beyond their own kennel to that of puppy buyers and breeder education. Canidae has shot itself in the foot by *fixing* a top notch formula that didn't need fixing. It doesn't sound like they are accepting consumer feedback as well.

Vet bills for stool & blood checks, clean up expenses due to bad stools.

now why on earth would you mess with a good thing, between the recall and canidae formula change has cost me over 4000.00,and the pain it has cost my poor dog who has no choice but to eat what I feed her, shame on you canidea and using a diamond facility your just adding insult to injury.

I thought she was getting into something. Never once did I consider the food, for I thought I was buying a premium dog food and protecting my dog from getting sick from her food. My brother-in-law who unfortunately lost a dog to the bad food a year ago, told me its the food. My response was, no it is not. I spend a lot more to protect my dog and have her on a premium food. Unfortunately he was right and I was wrong. I went on the computer to see if I could find a coupon for CANIDAE, and to my suprise, I found a lot of recent post's about what happened to other's dog because of CANIDAE. I was shocked.

I immediately called my pet food supplier who at that time had only one complaint. He recommended that I switch foods and offered to give me samples of 4 different foods. Thus, I switched her to a diffrent food immediately. The throwing up, yellow bowel movements stopped within a day.

I then called CANIDAE customer relations and got the rudest response ever. The woman was crude and rude! I told her what happened to my dog and asked why it was'nt on the package. Afterall, if they had a new and improved formula, one would think that they would want to advertise/market it. But no, to make this short and sweet, it was all my dogs fault that she got sick. They tested the food for over 6 months and my dog was the unusual one.

Because I was getting upset, I told her that I was not calling to place blame, I was calling to get my money back for the product I purchased from them under their 100% guarantee (as written on the package) and inform them of what happened to my dog under the improved formula and she told me that they could not give me a refund. Now, I was mad! I told her that I realize that she is doing her job, however, the company had a duty to warn consumers that the formula has been changed.

And she told me that they had passed out stickers to the distrubuters and it was up to them to label the packages. Basically, the company did all they could. I was shocked! I told her it was the company's responsibility to warn the consumer before the new formula was packaged, and they could have had new packaging made up stating it was a new and improved formula; and she said it was'nt their problem, they did what they could, my dog was the unsual dog. I was recommended this food by a dog trainer. I will never use one product of CANIDAE again!

Personaly, what they cost my 4 children in tears/worry about their dog plus the money to get the dog better I hope the company goes out of business. If they don't I think all of us involved should file a class action lawsuit against them.

By the way, I called my vet to inform him of what was going on with CANIDAE. It turned out that he had 5 other dog owners calling him with the same symptoms who all had their dogs on CANIDAE. When I went back to the pet store to purchase another small packet of a different dog food, the owner told me that he has had approximately 17 complaints since I spoke with him less than a week ago. But, CANIDAE will still say my dog is the unsual one!

The consequences is that CANIDAE is not a pet loving company as professed, they sickened my dog and made my children live a horrible month thinking that their beloved dog may die. The economic damage is insignificant because my dog lived and I paid what I had to in order for her to live. The damage is being done by CANIDAE and every pet food company like them. They should be closed down so that no other pet will suffer!

Like others are describing, I brought home a new bag of food and quickly noticed the easy opening bag was no longer easy opening. The ingenious peel open flap was no longer part of the bag. Didn't think much of it other than it must cost a few extra pennies to use that style, so I chalked it up to cost saving on Canidae's part. As soon as I opened the bag, I noticed the product was not the same, it had changed from a brown color to a lighter, almost yellow color and smelled different. Again, wow they've really made some changes.

Within a full day of feeding, I noticed that the dogs stool had become yellow in color with a very strong. Day two, stools became more yellow and turned to Isaiah with lots of strong gas. At this point I was alarmed because it was all three dogs. I took another look at the food bag and all labeling was the same as always before, no hint of a formula change. I then went to the Canidae web site and learned that the formula had been changed and to switch the dogs over to it gradually. Great, no warning of the change and I had none of the previous food left, that's why I bought the new bag. I struggled with this for 2-3 weeks with no improvement as the Canidae site said it should take only a few days to resolve itself. Well, it never did.

I emailed Canidae to there suggestion email address and also their US Sales email address and they haven't even bothered to return my email. Very, Very Rude.

I've taken my dogs off this food and will never use it again. My dogs are slowly getting better, but still not right yet.

At this point, we're only out $30 for the cost of the food. Hopefully no future vet bills, but the dogs are not fully recovered yet.

The problems most are experiencing on this product is that they did not get the opportunity to blend the old food with the new formula and it caused GI upset. The new formula was so significantly different then the old one that it is the same as switching brands. Most people know that they need to give about a week to switch over to a new food, but many of the dogs on this list didn't get that opportunity. Once the bowels become inflamed it is a downward spiral.

Although I am personally not happy with the new formula, the actual product is not the cause for most incidences listed here. The fault would lie with the retailers who failed to inform you that the food would be changing. Because the company well-informed their retailers and provided new product info several months before the actual change. I wouldn't stick-up for a company that was in fault, but I did receive the product literature in the mail, so it was made clear to me that the food was changing.

Consumers tend to get comfortable with a brand of food and fail to check-up on the ingredients. It is our responsibility to read the label and check products before we introduce them to our pets because even a small change can cause huge problems for some pets with dietary allergies. Food companies do not inform you of small changes, however something as simple as the introduction of a yeast product can flare-up a dog with allergies. were the same.

Is the new food better? It seems most owners do not see the proof in their pets and are going to leave Canidae brand foods. The bigger problem is that almost all the large pet food companies have started boosting their proteins and claiming to be grain free. Mind you, grain free doesn't mean carb free and the new higher protein levels are not necessarily meat derived. The major change is the introduction of potato flour and peas in a majority of pet foods.

These particular ingredients were previously void from pet foods and it is likely that most pets will have a sluggish adjustment period to the new food, and not all dogs will tolerate these new widespread additives. I will say however that the soft pasty yellow stool will become firm and the output will decrease if the pet is given enough time to adjust. It is best to decrease the daily ration by about 20% for the first week to allow for metabolic differences. A lower feed ration would be a benefit that can perhaps offset the recent price increases.

For the moment I am still feeding Canidae to most of my dogs, however I will have to change brands for the dogs that are not tolerating the added peas in the new Canidae formula. The new 35# bag is compact and easy to maneuver, however it is very hard to get the bag top open without the use of a sharp instruments to cut your way through the bag. All and all, I wonder why Canidae decided to change their product when their previous motto was to be consistent. Consumers were not complaining, so why mess with a good thing?

It never occured to me that it could be the Canidae, until I mentioned to the manager of the Pet Supply Store that I use, and she told me that EVERYONE is complaining of the same thing! I also show my PBGVs, and low and behold, they are blowing coat terribly, which has NEVER happened, as they are not a breed that sheds! Entry fees have been paid for an upcoming show, and I doubt it will even be worth attending.

I contacted the Canidae company about these issues & got a very rude response. It was assumed that I was a novice & hadn't transitioned them to the food properly. I assure you I am not a novice, I am a certified Dog Obedience Instructor/behavior & nutrition consultant. We now have 60 pounds of food that cannot be used. It had been poured into the storage bin & bags disposed of. I am very disgusted at this company.

After having heard a Canidae 'rumor' I looked online, and the symptoms were right on. No doubt, no other diet or environmental changes, etc... Changing a dog food formula with no warning, no label change and no in-store signage is absolutely irresponsible. As I've now been told, the new formulas are much richer with differing ingredients, and from new sources. Were this a baby or child food product, this switcheroo would not be tolerated. I can only suggest to others what I have done: go back to the retailer where you purchased the new Canidae food, and explain the problems your dog has experienced, and why you will no longer purchase Canidae.

The manager of Pet Supplies Plus in Wheaton was wonderfully responsive, calling Canidae and later calling me back to confirm the formula change with no notice - in new packaging as well as old - what the differences were, what the health complaints had been (numerous), and what to do to get my dog back on track. If Canidae as a company isn't willing to inform their loyal customers of a major change, we can only assume the best way to reach them is through their retailers. Hit them where the money is.

I will be taking both dogs to the vet in any case to let her know about this information and to have the stools tested. I not only won't be buying Canidae again; I will no longer be recommending it to anyone I know. Shame on Canidae. I hope that the drop in sales will finally wake these people up. Why change a wonderful food and cause all our dogs to have to suffer as a result.

The loss of the bag of food is just incidental. The discomfort of my dogs is the paramount issue. Yes, I will have vet bills as a consequence. At least my dogs will no longer be suffering as a result of this awful food.

It is funny how a product can go from being one of the top in the market to one that so many people are having problems with all in my opinion for the MIGHTY DOLLAR. I will never use recommend any product made by Diamond or made in any of the Diamond facilities. I have now switched to Merrick BG ( grain free ) the day after I started the transition my dogs stools started firming up they are now doing fine

When the puppy developed those symptoms, I took her and the two males to the vet because I did not suspect her food and thought they might have a virus. Antibiotics were prescribed and administered as was a round of Panacur for all three. That bill was over $200. Throughout these past two weeks, the puppy continued to have soft stools. Today we went back to the vet for a variety of tests to rule out some unlikely but possible causes for her discomfort. Today's bill was over $400.

This afternoon I found several posts from people whose dogs were also on Canidae (some on chicken and rice, others on the lamb formula) and experiencing the same problems as my puppy. The few people who posted in favor of Canidae did not specify whether their dogs were still on the old formula. Had the rest of us been able to have the old formula which worked so well we would not be posting on this forum. I have emailed Canidae expressing my concerns and asking do they still manufacture their products in their own factory or have they hired another manufacturer and are thus not in a position to do much about quality control.

My own dogs have all handled the change with no problems. I have used 12 bags of the new formula to date with absolutely no issues - in fact they love the stuff. I also have a small boarding kennel and have seen that many dogs owned by pet families do not keep them all that healthy , not enough exercise, grooming, quality of food, over vaccination , using flea/tick chemicals with abandon, etc. etc . In some cases the dog getting sick might be soemthing other then the dog food. I know many other people using the new Canidae with no issues. Some dogs cannot toleratge even a slight change in their diets. I believe this company still has the dogs best interest in what they are doing.

Canidae was RUDE and blamed me for not doing a gradual change (hard to do with no notice) Also lied and stated that only a very few dogs had problems.

I did not gradually mix this time because why would I mix a new food in with something that was already making my dog ill? Overnight she now has normal bowel movements, a lot less gas, she slept through the night, she finished the bowl of new food completely. She has not been scratching as much today and I hope that will decrease even more. I e-mailed Canidae last night and they responded back by saying if I sent my UPC code in that they would send me a coupon for a new bag. Why would I want another bag of this stuff? I already have a 40 pound doorstop. I then called them.

A lady who felt the need to tell me she has 16 dogs...no bulldogs, proceeded to tell me that very few dogs were having problems. She asked me who in the world told me to put my bulldog on the Lamb and Rice Formula. I told her that one of Canidae's reps told me that was the one that I should use. She then tried to tell me that I had not allowed enough time for a gradual change. When I told her I did it for a week and since then have given the food two more weeks to change and we are still having all of the problems. She told me that my dog (that she has never met) did not have excessive gas, I told the lady the dog did have excessive gas and bowel movements for her (the dog). She then said that the food could not possibly have anything to do with the skin problems.

She must have thought that she was speaking to a four year old and that I would just trust everthing that she said. The ONLY change that my indoor dog has had is the food so it does not take a whiz to figure out that the new problems are due to the food. Even if they told me that they would give me the old formula for free for the rest of my dog's life, I would not take it. My faith in them is gone. I cannot believe that they treat customers as if we are stupid and do not see the wool that they are trying to pull over our eyes. I was their biggest cheerleader...but no more. We have seen the man behind the curtain! Canidae, you should be ashamed.

Their reason for changing the food ( Rice etc) just does not justify risking the health of the animals

Because my dogs no longer are doing good on the food I am having to change to another food. WHy did they have to fix something that was not broken.. Whatever reasoning they give to the public does not make sence. They changed the formula and manufactures I wonder why. I feel they have lost the care for the animals for the biggest nightmare Their profit

I tried to control the diarrhea for about 1 months. So, we thought perhaps a food allergy and fixed her ground beef and rice and slowly moved her to a new dog food. When I was at the pet store the worker told me that Canidae recently changed their formula (my girls were on the chicken & rice Canidae dry food) and said that Canidae added more to it.

I didnt think much of this at the time but my second Labrador retriever, who was still eating the Canidae chicken & rice started getting severe diarrhea as well. Ive made a call to my vet to see if there was some kind of virus or flu going around but they havent had any reported cases recently. This is when I started to suspect the Canidae dog food. I've contacted my dog breeder and she also knows of other breeders that have been having problems with their dogs on this food. Poor marketing by Canidae! I couldn't believe that Canidae would change their formula so drastically that my poor girls would get sick.

Both of my dogs had severe diarrhea that had to be controlled. Costs not only include the loss of money from having to through out a brand new bag of Canidae dog food but of replacing it with a reputable dog food. Also, the cost of the vet for checking the dogs stool and the damage of uncontrollable diarrhea in my home and in my yard. The stress on me and my dogs was unnecessary as Canidae could have warned its consumers that dogs might have to be weened onto a completely new product disguised in old packaging.

I have since contacted the FDA, the BBB and Canidae. Canidae told the FDA they warned it's consumers about a reaction to the new formula. Please contact the FDA with your complaint if we want anything to happen

I am not really sure what is going on here but I will never buy or recommend Canidae ever again...