ASPCA Pet Health Insurance Reviews

Having insurance felt natural after growing up in a home where our family pets were always covered and I opted for ASPCA Pet Health Insurance when I got my own dog. The enrollment process was quite smooth and left no negative impression, which was a relief.

I've had a good experience with ASPCA Pet Health Insurance. As a monthly contributor to ASPCA rescues, I discovered they offered regular pet insurance. I liked what it offered, so I decided to get it. The price is comparable or even a little less expensive than that of other companies. There are options tailored to whatever I want to do for my animals. Some don't offer that.

I decided to choose ASPCA Pet Health Insurance when we got our two kittens. We wanted to ease the cost of their care and the coverage seemed fitting for our needs. What truly solidified my choice was the discount we received through Adrian's job, which made it an even more attractive option compared to other providers. We've been policyholders since 2019, and the experience using their services has been quite straightforward. Whenever we need to make a claim, we simply submit our bills through the app and receive reimbursements for part of the expenses. The app is user-friendly, making the process seamless—Adrian manages it, submitting everything the same day we get the bills.

My wife and I felt the pricing of ASPCA was competitive compared to other companies. Since becoming a policyholder in early January, I recently faced a situation where I needed reimbursement for surgery on one of my dogs. The claims process seemed slow, but I received an email indicating that it was finally being processed after my vet provided the necessary details twice. Overall, I’d rate my experience as a 4-star due to the delay in the process, but it appears to be moving in the right direction now.

My cat’s starting to get a little bit older, so I figured it was time to get an insurance for her. The enrollment process with ASPCA was simple. Overall, it's been a pretty good experience. But there was an instance with the first claim I submitted that they denied for a pre-existing claim, and I kinda understand where they're coming from. It was still a little upsetting at the time. Now that I've actually read the doctor notes, it makes a lot more sense.

We've been ASPCA members for 8 years and it’s been very good to us. For what we pay monthly and what we've gotten back, it's helped out because vet bills are quite pricey. The enrollment process was simple and straightforward. I liked that when our policy was up last year, we were able to change things and make it work for us. We just put a claim in a week ago ‘cause we had to take our dog to the urgent care for an allergy shot, and it was super easy. We went online, filled out the paper, submitted it, and they got back to us right away. ASPCA has done what they promised us from the start.

It's been over 10 years since I've been with ASPCA. It’s easy to file a claim, especially now that I do it on the app which I’ve been using for two years now. Before I used the app, I would just submit online, and they’ve only called me a couple of times when they've had questions about something. When there’s a claim, I pay the bills and then they reimburse, and it's fairly quick.

When I was getting a new puppy, I was looking through different websites. When I had my first Schnauzer, I used a different company. Then I looked at ​​ASPCA and thought they are the way to go. My son-in-law agreed with me. Their customer service is wonderful. I've not had one bit of trouble at all.

I researched a lot of pet insurance 10 years ago. ASPCA has the same rates and was for a good cause, so I did that. One has to have it, a hundred percent. Having a pet should mean being able to afford food and insurance. Service has gotten better through the years. At first, it took a long time to get payments, and reimbursements would take six to eight weeks. Now, it’s two to four, which is fine.

We have three cats that have pet insurance with ASPCA. Enrolling with them and going through their website were easy. My wife takes care of filing the claims. She does it online and submits all the information required.

The process with ASPCA was super easy. I took my puppy for health checkup and vaccinations. I filled out a form and emailed it to ASPCA, along with a copy of the receipt. They then direct-deposited the money to my account.

After much thought, I chose ASPCA Pet Health Insurance mainly because they allocate part of their proceeds to charity, which resonated with me. Plus, their pricing is quite good. The enrollment process was straightforward and hassle-free.

I’ve been with ASPCA for about six years when they were the most affordable pet insurance. I have a French bulldog who has allergies, and I’ve utilized the insurance consistently for general health services and emergencies. It’s helped relieve some of the financial burden. During COVID, their processing times were unreasonable and took two to three months. But it’s gotten better with their turnaround time on paying for medical care. When I call in, they’re very helpful and they cover pretty well.

Having coverage is very valuable, so I was looking for pet insurance online, and ASPCA was one of the options. Enrolling was pretty easy. The entire process was quick.

My vet recommended ASPCA Pet Health Insurance to me, and I've had it for around three years now, ever since we first adopted our dog. Recently, we've been using the insurance a lot because, unfortunately, our dog got cancer. Overall, I would rate my experience with ASPCA a 5. Everything has gone smoothly, just as we expected when we signed up. Right from the start, we were able to choose the type of coverage we wanted, so we knew what to anticipate. So far, they've been great.

We have had our 5 pets insured for several years. Our insurance goes up $100's per month yearly. Then on preventative care I made a call and asked what 4 different vets charge for specific preventative prices. ASPCA cover only $20 that all vets are charging $20's more and ASPCA will not reimburse you. I had my pets preventative yearly shots, exam etc.. ASPCA only covered $60 of around $300 invoice cause they do not cover enough dollars for my area I live in. Complete garbage!! I pay $1000'S a years for my pets premiums then get not even 3/4 of my preventative items covered.

I need help with the vet bills and stuff because they've gone up with everything. So it's getting kind of expensive. I just want to make sure that if ever they had anything serious happen, I could have some help with those costs. It seems to work out well for me so far. I haven't had any issues at all. It's real valuable.

I’d been researching pet insurance because my puppy was previously with Hannah’s Pet Society. I have two dogs, and I wasn’t happy with the service or care my older dog was receiving, and I didn’t want my puppy to be stuck in the same situation. While doing my research, I came across ASPCA and decided to look into it further.

I’ve been with ASPCA for more than two years and I had a great experience so far. The signup process was straightforward, and having pet insurance is very valuable especially as pets get older around age four or five. The insurance I pay for, from the monthly premium to the deductible, feels quite high. It is what it is. I have the insurance to provide some backup for us.

I worked at a vet clinic, and ASPCA came in and did a presentation a long time ago when I first signed up. I want to give financial security in case anything ever came up with one of my animals. I didn't wanna have any restrictions on the care that I could give them. I've used it like three times. Very valuable. They were super easy to work with. Any time I've had a claim, I don't really have any issues getting kind of coverage. Pretty much, if I have a claim and it falls under their policy and restrictions, it's very seamless both times I've done it.

I started looking into insurance when I got my first dog. I Googled some insurances, narrowed it down, and went with ASPCA. It's fairly easy to get a hold of their reps. They have been very attentive, very helpful and clear with any of my questions or concerns.

I always had pet insurance, then I changed to ASPCA Pet Health Insurance for my puppy and my senior dog. So far, we have experienced excellent service and have been very satisfied. Whenever I submit the claim form, I’m reimbursed within a few days. Speaking to some of the operators on the phone has also been a very pleasant experience. Having the ASPCA Insurance makes a difference in vet bills. I've been very satisfied with them and have recommended them to friends.

This is a racket, don't do it! Put aside the amount of money you would spend on this pet insurance into a different account. I have paid close to 30K to ASPCA Pet Health Insurance over 14 years and have only been reimbursed $3809. Kept telling myself it was "peace of mind". You are way better off setting up a bank account. You could rescue and help hundreds of animals with the money you would save!

ASPCA Pet Insurance makes it very easy to upload documents for reimbursement. It also makes it easy to select the pet that received the vet's exam, treatment, or vaccination, which is particularly important with three dogs. I also appreciate receiving a notification when they receive and begin processing my submission. I would highly recommend ASPCA Pet Insurance.

ASPCA is a well-known organization and their pricing seemed good at the time. I signed up with them online and I've already filed a claim. I went through the app, which was easy to use, and they were able to reimburse me afterwards.

I’ve had my Yorkshire Terrier covered by ASPCA for five years. Setting it up was pretty normal and business-like. I picked the policy according to how much I wanna cover and sent the payment. I have the payments on autopay or direct deposit. Their website was a little glitchy for me at the beginning. But it's good now. The online claims process is fairly straightforward, and everything gets taken care of. It’s neither terrific nor terrible, but functional. Overall, it's been a good experience.

I was looking for pet insurance and I chose ASPCA Pet Health Insurance because they’re a recognized brand. The sign-up process was straightforward and it was easy to navigate online.

It was hassle-free signing up with ASPCA. When I looked online for insurance for my cats, they were the first one that I saw. I just filled a form, it was quick setting it up. The customer service was very good. My experience with them has been good so far.

We’ve had different Pet Insurance before and it was nothing but a hassle! Many things were reviewed and not approved claiming preexisting conditions…. Unfair! ASPCA INSURANCE has been really on top of submitted claims, processing them really fast like in a week or two….. Way improved from past years. We are happy!

I got this insurance for my puppy when we first got him. I wasn’t sure which pet insurance to choose but after reading reviews I decided on ASPCA. I am so glad I did. Every claim I have had to process for my pup has been an easy process. They have processed any claims with no problems. The portal is easy to use and they only ask for the receipt and visit notes which is all reasonable to process a claim. They have processed my claims quickly and without question. I would highly recommend this insurance program - it is what insurance should be - peace of mind.

This is my first time using pet insurance. It was a life saver when my newly adopted puppy required dental surgery at a dental surgeon. The claim process was quick and easy. I have preventive care for both my dogs now and like the peace of mind knowing that expensive vet care is covered. I like the customizable coverage options for each pet.

I just re-enrolled with ASPCA for my two puppies. It was relatively simple, right online and straightforward. They ask about reimbursement rates, like 70%, 80%, or 90%, and obviously, the higher the reimbursement rate, the higher the monthly cost.

I had a claim processed on 2/11/25 and have yet to receive my reimbursement. My payment method was on file, but they opted to send a check instead. I had to call to find this out. If I could rate 0, I would because on 2/11, I called ASPCA and was told reimbursement will be deposited into my account via payment method on file. They flat out LIED to me!!! NEVER AGAIN.

ASPCA has been a trusted insurance company for my dog Lily for 2 years. The claims process is seamless and efficient. The reimbursement was in my account within four days. 10/10 I would highly recommend. Thank you for being there my fur baby! We will continue to use ASPCA in the years to come.

I ended up in the emergency vet clinic with my cat and spent about $800, and that’s when I realized we should probably get some kind of insurance. I’ve been a policyholder of ASPCA for about a year now. Their app is good, and it’s been fairly easy to file claims. I do feel like I should have gone ahead with a lower deductible because I basically paid for all of the services while also paying monthly this past year.

I used to work as a veterinary technician. Just when I read everybody’s policies, I liked the way that ASPCA Pet Health’s was set up. It’s better and felt like they were more trustworthy. They’ve always been really easy to work with and they actually care. They’re a legit company. Being a veterinary technician, I have access to preventative care pretty easily which I think ASPCA offers now. So far, things have been great with ASPCA. I’m so glad I’ve done it. It's probably a little pricey but worth it.

I’ve made a couple of claims, and every claim has been very easy. I provided them with vet records, and within a week, they sent a reimbursement. They were quite expeditious in processing claims. I’ve had two other pet insurances prior to this one, and they were more complicated and took a lot more of my time to get the claim.

I’ve had my cat for a few years. When I started looking into pet insurance, she was still fairly young. I had a friend who had expensive vet bills, and another who works for a pet insurance company. I just started thinking about it. When I looked it up, ASPCA came up on a Google search, and the enrollment process was really easy.

My dog’s in the fourth quarter of his life, so there's definitely more issues and complications and doctor visits, and having ASPCA goes a long way. I've been a member for about five years. What’s important to me is to make sure that they honor their word and give back the reimbursables, and that they have an understanding of whatever complications arise with dogs. They've been great.

I got pet insurance to have coverage for my animals. I never thought it would be so easy to make claims and honestly never thought I’d get reimbursed so fast. Thank you for creating a system that is easy and efficient. I would recommend your pet insurance to family and friends.

I have absolutely no complaints. I think ASPCA is great. We had them years ago, and when my dogs had a clean bill of health, I made sure to get the insurance again. I love my two awesome Cavalier dogs and I can afford it better now than I could before. We haven't had to use it, but I'm thrilled with them. I've already been recommending it because I think it's a good thing.

I got ASPCA because my cat was a stray, so she’s had some problems. So far, my experience with them has been good. Submitting a claim was super easy. I just had to submit a picture of the vet bill, and it was done within a few days. After the experience I’ve had, I would say pet insurance is very valuable.

I was looking up pet insurances and ASPCA Pet Health Insurance was the first one to come up. They've been very quick about my claims, which is nice. When my cat passed away, they were quick to deactivate his account without me having to call, which I really appreciated. I've recommended them to a lot of people.

I have a three-year old lab spaniel mix. I got her when she was just a puppy at 12 weeks old, and knowing that I wanted pet insurance, I did a Google search and ASPCA came up. After looking at them and a few other companies, I decided to go with the ASPCA and have been a policyholder for around three years now. They had great preventative coverage for dogs, as well as the reimbursement. I had a few friends that used ASPCA before and, just like any vet bill that is covered after I meet my deductible, the reimbursement process is so easy. And it’s just very easy to use and navigate.

I’ve been donating to ASPCA for almost a decade now. And when I was looking for pet insurance, it was one of the ones that popped up when I Googled. Getting everything started was a pretty positive experience. It wasn’t too hard to set up the profile or put in information about my pets. There were different price points for different coverage options and I chose different ones for my different pets which included preventative care for both of them.

If I could give a ZERO, I would. My dog has hip dysplasia and she injured her left knee and they denied the claim saying it was pre-existing. How can a hip and knee be the same thing. IT CAN'T!!! Plus it was an injury. She has never had an issue with her knee. STAY AWAY from them unless you have a brand new pup.

I have insured two dogs through ASPCA Pet Health Insurance and I have found them to be excellent partners in my pets’ health. It is easy to make a claim through their app and they are quick to process them. Their communications are very clear and thorough. I feel secure knowing my precious pet has good health care coverage. Thank you ASPCA Pet Health Insurance.

ASPCA insurance is very timely with getting reimbursed with claims and I have never had any issue with getting approved for a covered claim. From the time I send in my claim to getting reimbursed it has never taken more than a week. I'm able to submit supporting documents via the app and can upload pictures of the receipts and medical record from the vet even if written medical records.

I’ve only had this insurance for a couple of weeks and I don’t like it. Put a claim in and ASPCA wouldn’t reimburse me back. I had to take my pet to the vet after the waiting period and they refused to reimburse me! Currently looking for a new pet insurance.

I recently enrolled my 7yr old Irish Setter after many years with Nationwide whose premiums went through the roof. My first experience with ASPCA has been satisfactory, but many delays in getting reimbursed. Requesting information previously submitted. My Vet is used to submitting back-up on pre-existing conditions so that was not a problem, the problem was at your end. I even received an email apologizing for the delay.

I like the people I've always dealt with. They have always been there and caring. I was delighted with Stephanie. She helped me out in getting my pets’ insurance straight. That's the kind of help I always found at ASPCA Pet Health Insurance, but in recent years, things have changed. I've always been satisfied, but the younger people today are not trained. They're not as caring. Also, ASPCA always had very good people. Nowadays, the help doesn't always seem as good. I don't always get the people with the interests and they've always had people with very strong interests and very helpful. Also, they were more accessible years ago. It's now more difficult to get someone to talk to. It doesn't happen that often I need to talk to them, thank God.

The enrollment process at ASPCA was easy. The health insurance has been good. I'm glad I have it.

Both my Boxer dogs were in need of medical care this year. They have had X-rays, blood work and biopsies. Peaches especially, at age 3 gets herself into pickles chasing balls. Digging holes and runs around with the zoomies! Wrangler is like me just getting old. Both dogs are walked everyday and for the most part very healthy.

BIG MISTAKE! I purchased accident coverage through ASPCA for my 5 year old black lab. I researched several companies and they claimed to cover more issues than others. My lab tore her TPL and they refused to cover because they stated this is a common thing for labs and they consider it an illness. Nowhere did they state cover TPL for dogs except labs. They knew she was a lab and could have notified me that this may cause an issue and that the illness plan would have been better. My vet even sent a letter stating her TPL tear was accidental and her ligaments were healthy. So now I am stuck paying $5000 for something I expected would be covered.

Our Siamese cats are covered by ASPCA. Our first cat is 15 years old, and he's been covered for 15 years. We just got a kitten, so I just signed him up 2 weeks ago. There were very basic questions. I did everything online. It was very easy to just add him and sign him up for it. It was very quick, and the website is very user-friendly. The only frustrating part is, depending on the vet that you go to, you have to file the claims yourself, so it's a little bit of a process doing that, but the claims can also be done online, which is easy. But I've been to multiple vets, and there was one vet that could do it for you, which is a lot easier because then they have all the records and they can just put the claim in for you versus different vets who will give you the receipt and then you have to do the work.

I've been rescuing shar-peis since 2003. Where I live, the max you can have is four. I usually have the max and I have an ASPCA insurance policy on each of them. Usually, if you register a new pet, it takes a month for the plan to kick in. Shar-peis are known for having eyelid surgery because their faces are so wrinkly. When I first got one of my shar-peis, I had to pay for the surgery out of pocket because the insurance hadn't kicked in yet. But a few years ago, he had to have a second surgery. They needed to take more skin from his upper eyelids, and the insurance covered it. Shar-peis also get cancer and ASPCA has been very helpful in that regard.

I wanted to be able to afford any vet bills that might catch me, which was why I sought pet health insurance. For now, it’s a waste of money. But in the end, it's gonna be worth it if there's something wrong. I love my experience with ASPCA. The only thing that I have against it is that it's a reimbursement insurance. But it’s not a biggie.

ASPCA was recommended to me by a friend who uses them and the enrollment process was easy. One of my cats loves to eat things he shouldn't and he had to get a surgery to remove a blockage from his intestines. The pet insurance is definitely helpful in that. ASPCA is really good.

The last online enrollment experience I had with ASPCA is terrible. It doesn't really explain anything or answer any questions. So, you have to call to get some type of clarity on what you need for your dog. I was trying to get some information on exactly what the policy covers and it doesn't really explain what's going wrong with it or what’s the best coverage for your dogs.

I placed a couple of claims within the last couple of months for my two cats. ASPCA's online service was easy enough to do it myself but both claims were denied. They put some kind of code and when I read about the code, it said preexisting condition. But nothing was preexisting condition. I'm not very happy with ASPCA right now.

I have three very sick dogs that use ASPCA all the time, and they've been great. I've got one dog on one plan and two of my dogs on a different plan 'cause they've changed the plans. With the new one, you can customize it based on annual amount that you get back and on deductible, which is what I like more. I recommend ASPCA all the time. I've had them for over 13 years and I like that they are sponsored by a non-profit organization. I like their percent reimbursement as well.

I had a couple of friends who had used ASPCA and they're one of the few companies that allow colic and accident coverage without mortality. Having the insurance is valuable. I had to use it once when my horse got in an accident. She was tied to the trailer and broke her back. Between me and all my friends and the horse world that I've been associated with, ASPCA has always been easy to work with and an easy insurer. I usually recommend all my friends to it and my husband trains horses. So, I usually recommend it to our clients as well.

I’ve had nothing but a great experience with this insurance! We all know our pets are our children, so taking this extra step to insure them only makes sense. Gus has had a heck of a year, between getting attacked to allergies that seem to keep flaring up in new ways. This insurance is very helpful!

I appreciate the confidence having insurance for my 4 cats gives me. I had 3 pass from various illnesses while on ASPCA insurance, and the confidence of being able to access care for them, knowing that my claims would be dealt with quickly and fairly, took a huge burden off my heavy heart. My current crew just had annual check ups, almost all covered by their preventative care plans. In the past, I might have skipped yearly exams for my indoor only cats, vaccines and exams were too costly without insurance. Having them checked regularly, though, has helped me identify and start treating things that could lead to illnesses later. (Looking at you, Mister 17 pounds of sass.)

It was easier than I expected! My healthy 1 1/2 yr old puppy had suddenly started inexplicably salivating out one side of his mouth, lost his appetite, wouldn’t drink much, and became lethargic. I had to do an emergency vet visit because he had a clear bill-of-health 2 weeks earlier at his annual checkup. The vet noticed a lump in his throat and growth under his tongue. She wanted to attempt antibiotics and pain meds before more drastic measures. This visit met (and exceeded) my deductible. My exceeded amount was covered at 80%, as well as the vet’s required follow up visit (to ensure that more treatments weren’t necessary). Thank you!

Go with a different company. ASPCA does not care about your pets like they claim. I have been jumping through hoops on a claim and they will not respond to the emails. On the phone they say they reworking on it. Meanwhile it shows complete and it isn't. They seem to just care about the revenue and not the pet/pet parents.

I was very nervous and looked at many pet insurance companies and the reviews. But when my medical insurance recommended this insurance I decided to give it a try and I am very pleased so far. I just submitted my first 2 claims and it was easy and quickly exams and refunded. I highly recommend ASPCA Pet insurance.

I consider ASPCA pet insurance to be very good. I have never had a negative experience. Very easy to submit a claim thru the app, the turnaround time is also quick. I would seriously recommend to anyone that it's worth every penny. If you have questions or information they are a phone call away and explain with dedication. Thank you ASPCA.

Submitting a claim is very easy on the website. Terms are clear and I always get a notification when renewal period is coming up with updates to terms if there are any. I've never had to fight to get a claim approved and paid. My pup has had mostly accident claims submitted and I'm overall very happy with my coverage.

In my opinion, ASPCA Pet Insurance was the worst pet insurance I’ve ever used. I paid nearly $100 a month for coverage, but they denied every claim I submitted. A minor error in the veterinarian’s medical records was cited as the reason for denial, even though my vet provided an official addendum to correct the mistake. Despite this, ASPCA Pet Insurance still refused to pay. Over the previous four years, I had other pet insurance companies, and none of them behaved this way. They processed claims without excessive delays or excuses. Based on my experience, ASPCA Pet Insurance was the only provider I’ve used that repeatedly refused to pay claims.

I have the ASPCA pet insurance and have been back and forth to my local vet. My deductible is 250 dollars. I have paid out over 1500$. Recently brought my pet to the vet for a wellness check and paid 195$. Just received my reimbursement check and it was for a grand total of 15$??? Called customer service rep and was informed that the blood work that was done only covered the lab test but did not cover the taking of the blood. Seriously?? My issue is why am I paying over a thousand dollars a year paying out an additional 1500$ on top for vet costs and having my pet insurance company tell me that I have not yet met my deductible yet??? I have kids so I know that the schools have taught our kids a new math but this is almost as bad as a ponsi seem.

I can't recommend ASPCA pet insurance enough. My dog wouldn't have celebrated his 2nd birthday if I didn't have this insurance last year that literally saved his life. I love how easy it is to file claims as I am not tech savvy and get overwhelmed easily. Great customer service as well.

Easy enrollment, timely claims review, prompt reimbursement! Highly recommend! Excellent customer service when questioned about adding another pet! Pricing is competitive and one can choose if additional coverage is desired. Many services are covered with available plans and we are very happy with ASPCA Pet Health Insurance, as are our two cats and new puppy.

I can’t even begin to describe how much ASPCA has helped us. My dog Pebbles got so sick with IMHA and she almost died and had numerous hospitalizations and I will be on prescription food and many meds for the rest of her life. Without ASPCA we would never be able to get her what she needs! It’s wonderful to think your pet won’t ever get sick but if they do like our baby did at just one year old it's unbearable mentally and financially. Having ins to help is a true lifesaver!! Pebbles would have never survived and thrived like she has without the financial support of the insurance. We could have never afforded all the care and food on our own. I have also had to talk to customer service on a couple occasions and they were great and took care of any issue immediately!!! I tell anyone I know that gets a puppy to sign up!

Ty for the awesome customer service. I never had any trouble with website. It's easy to file a claim. I did not have to wait long for reimbursement. Thankyou for everything, I am glad I chose your company and I tell people all the time about you. I appreciate you and so does Popeye.

The service of ASPCA has been good. But there were times when they had to open up a stomach or do something serious, I didn't know if I'd have $2,000 lying around to get reimbursed later for it. I would prefer them to do it upfront. They were kind. But there was also not a lot of clarity as to the timing of things or numbers. They were just ambiguous. They weren't able to give me all the information I was asking for.

I've been with ASPCA for over 7 years now. I have filed a claim and it's an easy process and they're great about it. I even had some very high expenses for my last dog and there was no problem. They pay out when they say they will. It's not like some insurance companies that might try to fight things. I am very happy with them.

Having pet insurance has been one of the best decisions I have made. Being able to take my furbaby to the vet when he has an emergency or has an illness takes some stress away knowing he will taken care of that I can count on his insurance to cover most of the costs. The claim process is pretty straightforward and easy to submit. Highly recommend.

I was looking for health insurance. I was worried my Chihuahua was gonna get sick and I wasn't gonna be able to afford it. ASPCA was good for Chihuahuas. So far, it's been good. Enrolling with them was easy. In terms of filing things, it's also easy as well.

ASPCA was recommended to me and I joined with my dog, who's now 12, when she was about seven months old. The enrollment process was very straightforward and I've just done another one for my daughter. I was impressed with the pleasant customer service team and the ease of getting in touch with a person was most helpful. The customer service is very good. They communicate with you so, it works very well. I've been very happy with them.

We are active in animal advocacy and we run an animal sanctuary. We compared a lot of different insurance companies and rates and what they offer. We went with a company but we were not pleased with them. We did some more research and thought that ASPCA offered the most for the animal without being crazy expensive. We're very pleased and happy with them. It's simple to submit a form and they cover what they say. We've paid upfront and then been reimbursed.

It's nice to have insurance for my dogs. I went with ASPCA and they've been great, so far.

As soon as I got a dog, I knew that I would get insurance. Because the animals eat things they're not supposed to, and do things they're not supposed to. I wanted to make sure I was properly prepared. The enrollment at ASPCA was super easy. It's very valuable. Everything's been great and I've had great experiences.

We have 3 cats and 1 dog. ASPCA insurance has helped us on several occasions with illnesses and injuries. Claims are easy to file, quickly processed and paid per coverage terms. Their rates for coverage are fair and the company is good to deal with. We were not compensated for our review.

The rates are reasonable compared to other insurances, the reimbursement is deposited into my bank account quickly, they respond to emails fairly quickly, and when one of my dogs passed away, they refunded his insurance cost right away and sent a condolence card. I have not had any issues with ASPCA insurance.

We have carried ASPCA pet insurance for our now nearly 17 year old Lhasapoo for several years. We are delighted with the processing of claims and reimbursement speed and efficiency. The only thing we would like to see is coverage for cold laser therapy, which is considered holistic and therefore, not covered resulting in high vet bills for Bella. We appealed that denial, to no avail. This is the humane way to treat a ligament injury in an older, and more frail animal. It works incredibly and pet owners deserve covered access to this therapy.

One thing that stood out for me was how wonderfully I was treated when my pet cat, Bootsie Collins, died. I even received a sympathy card! My claim was processed quickly and the adjustment to the health insurance policy was done efficiently. I received an email stating that I did not have to worry about taking care of any changes/modifications. Thank you. Alfreda

Coverage is amazing and claims are processed quickly! I have never had a problem with the service or with processing any of the claims. I have two dogs and one is a puppy so there is a constant need to go to the vet or grab a test as they pass things back and forth. ASPCA covers all the critical things and helps with reimbursements.

I have a French Bulldog and they have lots of health concerns. I use the coverage consistently because my dog has a seizure disorder. So, she has lots of medications and had to be hospitalized. Overall, ASPCA is a good investment and nice to have when you have an emergency. The only “complaint” that I have is the insurance is going up substantially every year and it's getting to a point where the return is probably not gonna be worth spending the money on.

I had high expectations of the insurance company due to the ASPCA, however all they seem to do is (like every other insurance company) look for reasons to reject my claims. At this point I think it's more economically feasible to cancel the insurance and just continue taking my pets to the vet for their monthly treatments and forgo the insurance.

Our experience submitting claims and getting reimbursement has been really fantastic and fast. Thank you for helping us ensure we can get timely and appropriate care for our dog (especially emergency care) without having to make major decisions based on cost alone. Before pet insurance was a thing, many families had to put their dogs down due to overwhelming cost of care. Now we can really focus on health. Thank you again.

In general, I do not find ASPCA pet insurance to be good. Only covering flea OR heartworm medicine is not in the best interest of my pets. I treat year round for both. Also your reimbursement rates are less than 25% of the actual costs on top of incredibly slow payments. I don't even go to a high cost vet! One would think you didn't actually care about animals. Thankfully I haven't had an actual accident or illness with my pets, because I'm certain that this insurance would be laughable.

So far, everything with ASPCA is perfect. The user interface of the application is great, and every time I created a claim, it was processed so fast. I would recommend this insurance.

I only had this insurance for 3 months prior to my boy suddenly becoming very sick and eventually passing. After thousands in vet bills, they paid what they said they’d pay, no questions asked. Claim turnover time was short and they offer direct deposit for paid claims. They even cancelled my policy for me after they received the death certificate. Will be buying this insurance again when I’m ready to have my heart filled again.

ASPCA Pet Health Insurance seemed to be the most reasonable and they have some good reviews. We had gone to a different company initially due to rate but switched to ASPCA. The reimbursement of the claim cycle and process is reasonable which is what continue to hook us even though rates continued to go up a bit annually. But we're satisfied. Every time we put in a claim, we have low deductibles. It makes it nice where we could start recouping some of that outlay. Fortunately, our dogs are healthy. But vet bills are very expensive nowadays. I do everything online. I would upload the invoice. I would identify if it was a new accident, illness, or hold an existing. One of the guys has just meds that he takes for a continual problem. There would be no questions. Within a couple of days, it would be processed and we get a check in the banking account. We're happy.

ASPCA Pet Health Insurance has been great. I have a good policy. I've been getting reimbursed for things that have happened.

The enrollment process at ASPCA was good. It was quick and easy. I made a claim and I already got the money back for that. Everything's good. We're happy with the policy that we got for our baby.

I was looking for dog insurance and I came across ASPCA. I thought they were good and went with them. I've been with them for 12 years now. My previous dog had a lot of medical stuff and we had no insurance. So, when I got my pet as a puppy, I said, “Now I'm gonna get insurance because at least I'll get part of it back instead of fishing it all out at once.” It's just a little on the expensive side for what you get back. But at least I'm getting something back. I'm not just paying out of my pocket. And she has to have another operation. This will be her third one and it's coming in at $1,800. I may get $800 of it back. I'm happy with them.

My pet had some dental issues and teeth removed. Now he's got Lyme disease and heart issues. The coverage of ASPCA has been okay. I'm still spending more than I ever take back, but that's what insurance is. ASPCA handles claims quickly. Unfortunately, mine went to the wrong bank account so I have a big delay getting paid, but it's not their fault.

I like the ease of filing claims with ASPCA and not having to fight them, especially, when you have a major thing going wrong with your animal. I usually submit my claims online through their website and it's really easy. I have Yorkies and they're expensive. And it sometimes helps offset some of the stuff that goes on with their finicky little diets and little crazy things that go wrong with them.

I've been impressed with how helpful it's been to have some insurance. The reps have been very nice. The price is higher than I would have expected. But considering how many pets I've got insured, it's not unreasonable.

I submitted for the 1st time in a few years my first claim & moved 2x since a divorce. I thought once I changed my new bank information into your system that both the 'claims' and 'paying my premium' (always on time) for 8 years that my claim reimbursement would have been sent to my current bank. Unfortunately, my claim for $273.14 & $32.21 went to my old bank account which my ex husband still holds & claims the $$ was not sent to his account.

ASPCA is very worth it. They've been excellent. Healthcare for animals has gotten extremely expensive. Surgery is even worse than the routine visits. And I wouldn't be without it.

ASPCA made everything very simple, which I like. I didn't go through any complications. The enrollment was a breeze. When you have to file a claim, it has to be approved. Then they will reimburse you via direct deposit. You can go through mail as well. I had to take my pet to get a booster shot two more times. So, the price adds up a bunch. So, having pet insurance saves a little bit of money. It's essential.

I have been really impressed with this pet insurance company. Highly recommend. We got it for our puppy and have had to use it a couple of times. No problems submitting claims. You get your payment in a timely manner. Definitely a must at to have with new puppies who are accident prone.

I was very pleased with turn around time. I thought it was very helpful and considerate about how I was kept informed of the progress of the claim. I have highly recommended ASPCA Pet insurance to my friends and family that have pets. I also think your prices are reasonable especially with the price of Vet costs and surgeries these day. I would give it a 10 out of 10.

Quick, courteous service and payment. Helpful, easy to use. Reimbursement is reasonable and timely. Much better than experience with other providers. My experience has been very different than the experience of other pet owners I know who used other companies. Have used them for many years without complaint. They communicate with the vets office and quickly review claims.

I just love Aspca pet health insurance. They are the best health insurance around. They do things the correct way and they love animals and they also love their customers. I would highly recommend this pet health insurance. The customer service is phenomenal and the products that they offer is the best around

I have insurance for 4 of my cats. I have never had any problems with ASPCA. They are efficient, helpful, and fast. Any questions I have unanswered I call and they assist right away. I have never had any issues with getting reimbursed. My cats are in good hands under this insurance.

Very bad experience, for foreigner who bring your pets from other country, do not choose ASPCA because the medical record from other country are not accepted it that what I find out when I did claim, they require at least 2 year medical record but I moved from France to CA only one year, also for the claim take so long to processed. I paid one year insurance fees for nothing.

I had not used this insurance for many, many months. On October 3rd I called to cancel because on Oct. 1st they raised my rates without notifying me. They pro-rated my cancellation which I find ridiculous, this pet insurance is a rip-off. Buyer beware.

It's hit or miss with ASPCA. I'm not in love with it but I still need it. There've been some stuff that they've denied that's questionable and there are other stuff that they've accepted that probably shouldn't have been accepted. The coverage is great when they do what they claim they do and I like that I don't have to talk to a human being to submit a claim. But the customer service line is confusing and uses ambiguous language. It's very difficult to get through to where you need to go. Then when you do, a lot of their customer service people have no clue what they're talking about. I called the other day to discuss an injury on one of my client horses, and the girl had no equine knowledge. It made the conversation very infuriating, and I was not happy about it.

I was comparing different various pet insurances and ASPCA seemed to offer the best within the best price range compared to others. I've had them for half a year now and I've used the insurance once. I went to the vet and had whatever I needed done. Then I submitted the bill from the vet to the insurance and they went from there. I like the coverage because you can custom choose what you want. So, I picked my deductible and I know what I'm getting. I also get most of my regular wellness visits reimbursed. ASPCA is really simple to use and their customer service is pretty easy to work with.

My sister's dog and my dog are brothers. My sister's dog had an auto immune disease, and it was so expensive to save him. I figured I better insure my dog in case of emergency. I was with Perfect Paws, but they went out of business. I googled the next best insurance online and found ASPCA. On January 1st, George, my dog, was lethargic. I rushed him to an emergency vet. They had to keep him for 14 hours and it was $1,400. I filed the claim with ASPCA and at first, they said no. I called them up and they told me they would get back with me. Then they sent me $1,300 back. The $100 was for the deductible.

It was so easy to file my claim after my puppy became sick and needed emergency care. So worth the money!! I do the 90% plan with a small deductible. I only ended up having to pay a couple hundred dollars out of pocket instead of thousands! It is easy to sign up. It is affordable monthly. It is easy to file the claim.

We are thankful to have had this pet insurance for our last cat. We were heartbroken to learn that he had cancer at only one year old. Having pet insurance took much of the stress out of getting an accurate diagnosis for him. I won’t get another pet without ASPCA insurance.

Very happy with the service I got filing my claim for Circe. Was made easy and persons I spoke with very considerate. Will continue using with any new pets I get of which we already have acquired two rescue kitties. I am encouraging my friend to get insurance for their pets and of course letting them know how happy I am with yours.

Every time I had to reach out the staff have been considerate and empathetic to my situation. When my dog died earlier this year and I had to cancel his policy the staff member had patience with me as I tried to deal with his passing. When my other dog had to update his policy the staff were kind to explain and help me with the process of choosing the right one for him. All have been helpful at each encounter.

I've deleted coverage as my pets have died over time, but I'm very tempted to delete the ASPCA coverage because they keep jacking it up every time my dogs get older, which seems a little mean. While I understand that dogs cost more as they get older, it becomes prohibitive if you have a bunch of old dogs. So I'd love it if they did a bulk discount or did something that enabled people who have old dogs to keep using their great supportive health insurance for less.

I found ASPCA online as I was doing some research after we got a big vet bill and it seemed to be the one with the best reviews and a pleasing website. It’s easy to navigate. The enrollment was all online and took me less than 30 minutes. I’ve been with them for two years and it has saved us a lot of worrying over how much, if we'd even be able to afford it. So, it's valuable.

My workplace offers ASPCA as a benefit, and signing up was easy. Everything was online and it was easy to navigate the website. I like it. It's nice and laid out easy to find everything. I've used the insurance this year so it's come in handy. I paid for the cost out of pocket then I submitted a claim to get reimbursed and that went smoothly and quickly. I've been pleased with ASPCA and everything's gone well so far.

You never know when or if you are going to need to use your pet's health insurance. I am so glad that I had it on my fur baby. ASPCA Pet Insurance was an absolute life saver. I had so much to worry about without having to worry about the expenses I had when my fur family member was diagnosed with a neurological disorder. They were so easy to work with and I received my reimbursement in a very quickly manner. I sound like a spokesperson when I talk about my dog's health insurance with friends and family. That is how much I would recommend. I will always recommend pet's health insurance with ASPCA.

ASPCA has better coverage overall. Also, the turnaround time for paying back is within days when I submit the proper papers exactly. Their turnaround is quick and responsive online and they send it right into my account. The only problem I had with them is that their allotted amount for spading was very low compared to what prices are in my city. I had to pay the difference. I'm located in Arizona and ASPCA covered $200 but the vet charged 400.

The breeder that sold me my dog told me that ASPCA is good. Signing up with them was easy. At the beginning, they used to take a long time to repay you. But now, it's quick. I've told many people about them. I have a bulldog and a lot of other insurance companies charge me way more than what ASPCA is charging me. It's been the same amount for the past four years. When my bulldog had to get his throat operated and his nose widened, they covered that. They cover other important things but they should also cover neutering.

I like ASPCA's price and how they give to the animals. Enrolling with them was easy but I wish it was more of a monthly thing instead of annual benefits. We have a puppy and we need booster shots but they only cover one well care visit. Everything else is pretty good.

I’ve only been a policyholder for about three months and it's through my employer. The reimbursement is my favorite part. It's fairly easy to submit claims and do everything through the app. Everything has been fairly easy and self-explanatory. The app is really easy to use. When I called to get the cost, I signed up within that phone call. It was the best deal for us.

We are switching over to another company because I didn't know the deductible was 250 and I had to pay the annual first. I didn't know they start at 250 when we first did it. When we did the treatment for our pet the other day, I didn't know that we have to pay that first and then start getting to get the money back to start doing a reimbursement. So we already paid for the $200 treatment. ASPCA didn't explain all of it in the beginning when we didn't know how it works. They had other plans that I don't have to do 250 deductible. When I got plan and called them, then they explained about the deductible thing, but I was already looking at other plans, so I'm going to end up switching, which is why I never paid them again.

ASPCA has been responsive, knowledgeable, and fair. I have filed a few claims for our horse and they process quickly and communicate if more info is needed. I feel that they are professional and straightforward. I am at this time pleased that I chose them for insurance. I have added my daughter's dog to my policy and hopefully won’t need it for anything serious but I also covered for preventative care. I did shop around for pet insurance and found that ASPCA offered the best coverage and prices are reasonable. I recommend them to friends when asked. Also I know they do very good work in the communities for abused and neglected animals.

We have a pug and the folds were growing over her nose and she had facial surgery that cost $10,000. ASPCA Pet Health Insurance paid back most of it. Recently, the same dog didn't feel well. She vomited and I took her to the vet. The bill was 535 and my husband got back 475 on that visit.

We had a previous pet that had accident. So, we wanted to get an insurance for the second one. Enrolling with ASPCA was fine. There were no big hassles. Price is definitely on the higher side, though.

ASPCA has always been good. We re-enroll every year. We've had it since my pet was six weeks old and he's now 15.

I am technically challenged but was able to get the insurance level I wanted for our kittens, Lucy Belle and Luca Rain with minimal effort. We have had positive experiences with ASPCA in the past, so having our kittens insured by you was a no brainer for us. Thank you very much.

I purchased ASPCA Pet Health Insurance immediately after being adopted by a stray cat. Little did I know I would need to use the insurance soon after adopting her as she became ill with a digestive disorder. ASPCA has promptly responded to my claims, paying exactly as anticipated, with no nasty surprises. The insurance has been a literal lifesaver for my sweet cat, as I could not afford the quality of care she needs without the help of this insurance. I highly recommend ASPCA for doing exactly what they say they'd do, for the ease of submitting claims through the app, and for their communication with my vet.

When my mini pinscher got very sick, ASPCA was the only 24-hour emergency place that was open in Union City. I went there, and after that, I kept going back. I've been a policy holder through ASPCA for more than five years which I got on auto pay. I go there when I have to take my dog, Bonnie. She's got allergies, so she needs a shot because when the shot wears off, she starts scratching her skin and licking stuff. I had to get used to the price though. When we first moved down here, we took Bonnie there and joined the club. We could bring her any time but when we brought her back, they were asking more money on it.

I had a dog who passed away. I had pet insurance for him from when he was a puppy, and it was very helpful to have. As our pets get older, the insurance gets more cost-prohibitive but right now, they're still young. One cat is three and the other one is around the same age. I started using ASPCA, and when my cat needed $700 worth of X-rays for his stomach, I thought of putting a claim in. I also thought of going back to January 'cause I'd been to the vet a few times. I started submitting everything and they were so easy to do online. You can just take a picture and fill the things out online. I got paid quickly as well. I would continue to use ASPCA and highly recommend them. I also like their organization because they're good to pets.

ASPCA Pet Health Insurance is a great company. They process claims promptly, they are affordable, and they have excellent customer service! I am so glad that my two kitties' health is protected by this company. I have had insurance with other companies in the past with previous cats but ASPCA Pet Health Insurance is the best out there! I highly recommend!

Getting ASPCA Life insurance for my dog was the best decision I made. They have been quick to respond and pay each claim. The website is easy to use. The financial burden on my family would have been horrible if it wasn't for pet insurance. Also, the health of my dog would suffer greatly. My only suggestion is that it would be nice if they paid the doctor directly instead of having to submit claims. Also repeating claims for medication would be nice to do just once.

Our enrollment experience with ASPCA went well. The rep answered all my questions and everything was great.

ASPCA is good. I haven't really been using it, but I pay and I've added my cats to it. The cats are four years old and I didn't realize I could just add them. I've been with them for 4 years, and I just added the cats a month ago.

I got an expensive dog and he deserves an ASPCA insurance. He's an Old English Sheepdog and when he had a surgery, I got reimbursed part of the money. Everything was good and the process with ASPCA was really fast. He had a hip replacement and that was almost a year and a half ago but he's still having issues. He can't recover 100%, but we're still working on it. He's getting therapy every week. We got a therapy place on our own that was recommended by a friend and I forwarded the invoices for the last six therapies to ASPCA. They guided me on how to submit the invoiced but I haven't gotten reimbursed yet.

Having pet insurance is very valuable. I went online to check different companies, then I called and spoke to representatives. I had a pleasant experience with the ASPCA rep, and I was able to pick out the coverage. Once I decided, enrollment was quick. Their rates are expensive, but other than that, I'm okay with the coverage.

It's good to have some health insurance for my dog and enrolling with ASPCA was very easy. Whenever I file a claim, they send out a check or deposit the claim amount in my bank account. I would encourage others to enroll with them.

This insurance has increased significantly over the few years I have had it. I can’t go elsewhere because my dog would have “preexisting conditions“. My dog takes ** for seizure disorder but that medication is not allowed yet medication for sickness is allowed. I definitely would not recommend this company for pet insurance.

Our experience with ASPCA insurance has been great. We never have worries when we need to go to a vet hospital, because we know we can count on ASPCA insurance. The time between claim submission to reimbursement is wonderful! We have never had an issue and will continue using ASPCA insurance to cover our dog.

Purchased this insurance for two young dogs. First claim after deductible ok but next claim annual exam items they didn’t want to reimburse. We had to keep calling and they kept demanding records all the way back to puppyhood. They already get records for each claim and we asked would we have to provide records from puppy up to age of dog every claim for the next seventeen years? They got everything again and now no action at all. We are cancelling both policies now as we can put $70 Month into savings for ours dogs' health. BTW our dogs are very young and healthy. Recommend staying away from this company.

My enrollment experience with ASPCA was good. It was easy to get it set up initially with my first cat, and then I got another cat and went and set it up through the app. It all went well. It's been really helpful. One of my cats had an accident a couple of months back and it was good to be able to have that coverage. Their price is pretty reasonable too.

We have two dogs and a cat. All three of them are on the ASPCA insurance. Enrolling them was quick. It was online, and it was easy. We've had the policy for four years, and I'm satisfied.

ASPCA Pet Health Insurance got good rates and it's easy to use. It was easy to register and the process for the return was very simple. I took my cat in for a checkup and everything like submitting the correct paperwork was also very simple.

The enrollment process was easy and the reps were nice about it. I’ve been using ASPCA for almost a year now and it's been a good experience.

I have submitted 2 claims so far this year for my cat and they have been processed correctly and quickly! I appreciate that a lot. Especially when it's an unexpected expense. Although our fur babies are worth it, this makes it a little easier to manage. We have coverage for my dog too but luckily we haven't had to use it yet.

Frankly I'm underwhelmed by the coverage. I was only partially reimbursed for basic preventative care that I paid for, and for a surgery they barely paid anything at all despite being told it would be covered. Then my premium went up by nearly $250 dollars the next year, even though I hardly used any of the benefits. I have a dental cleaning appointment for my cat and I'm sure they'll hardly cover any of that cost as well. I'll likely be cancelling my coverage with them after this because honestly what's the point if you're not covering anything.

There are so many insurances to choose from, and I am not disappointed at all in my choice with ASPCA. They have been super easy to deal with as well as very affordable. Reimbursement process is very easy. When there has been any issues, they contact me immediately to resolve. Would highly recommend.

I have been extremely happy with ASPCA Health Insurance for my dogs. Their immediate response to questions is outstanding. They process claims quickly and give status reports on the progress of the claim. I have referred them to my friends and family and recommend this company to anyone with a pet.

I have three pets with ASPCA and I just put two on two months ago. One of them has been on for five years and a half. I want to make sure that if anything ever happened to them that I was gonna be compensated for some of the bill because raising Frenchies is very expensive. The agent I had on the phone was wonderful. He walked me through everything and told me what my best options were. We were on the phone for almost an hour. I asked him many questions and he was very thorough with all his answers. I've already told my daughter to give ASPCA a call and sign her dog up. The cost is awesome compared to other ones that I've checked out.

Claims department will give you the run around even though you provide all required documentation. And continue to ask for the same documentation that had been provided numerous time to ask for the same documentation time after time again. Also will tell look at your policy and don't let them lie to you and say "This happened during your waiting period". Had to argue for 2-3 different calls explaining this happened 1 month after our waiting period.

Our first pet ended up having a tumor in her cheek, and we had to pay 100 percent out-of-pocket. We wanted to make sure that our pets are covered if anything happened. When I started looking for a pet insurance, ASPCA was the best one. I was very impressed with what they covered when my cat passed away. It was very helpful. They reimbursed some of the annual payment, and they covered up to 80% of what it costs to put her down. It made it financially hard until I got that then I was able to breathe a little bit. They were very concerned when our cat passed away too.

I've been a policyholder for around three years. The enrollment process was super easy and whenever I call, they answer quickly. I've been impressed. One thing that confused me was that once the claims are processed, they're not in order of the service date but they're in order of completion. The dates were not clear in the services.

I wouldn't be without this insurance for my pet. It has saved me a lot of money. I have told all my friends and recommended your services. Please everyone give this company a try, I'm sure you will be glad you did. I have used this on my last 3 pets and would encourage all to join.

My dog got hit by a car a couple months ago and it was $1,900. And I didn't even get to fix him all the way because it’ll cost me $2,500 more. So, I got insurance from ASPCA. Having insurance is better than not having an insurance, because taking your dog to the hospital is almost more expensive than for us to go to the hospital. But right now, I’m behind in one of my payments, so I'm not sure how long I'm going to be able to keep this insurance.