ASPCA Pet Health Insurance Reviews

Please save your money and go with a different company. My dog was getting older and I got him the insurance plan, the Illness and Accidents plan. I was planning to go to a new vet because the previous one told me there was nothing wrong with him besides being older, and I was convinced something was off. The new vet was a specialist and was not cheap and she ran a lot of test. She told me it would be at least 10 business days before all the results came in. I decided to file a claim on the insurance while I waited for the results. And before the results even came in, the insurance had denied reimbursement for anything on my claim. That includes the veterinary consultation, the x-rays, the MRI, the CT, the lab test, bloodwork, and IV fluids. All things that are shown to be covered in my policy.

This insurance was a complete waste of money. The monthly premiums were already high, but when my dog needed emergency surgery, they denied the claim due to a “pre-existing condition” that was never diagnosed or treated before. Their definition of “pre-existing” seems incredibly vague and unfair. I paid $5,600 for surgery and they reimbursed $100, the funniest thing I've ever dealt with. It felt like they were just looking for any excuse not to pay. If you’re considering pet insurance, steer clear of this company. It’s more hassle than help.

It takes too long to receive the refund. It has been almost 2 months and they haven't sent the money back. They are quick to charge every month but are not that quick to send me my stuff. I receive letters from them, but never received my check. Just get another insurance that does help you out.

GARBAGE. This insurance is a scam. DO NOT USE. Insurance is not even provided by ASPCA - it's a 3rd party and they will deny all claims except for "preventative" where they reimburse a small portion. SAVE YOUR MONEY. HUNDREDS of dollars in premium wasted. Complete money grab. AWFUL - STAY AWAY.

Be aware that as your pet gets older, they will raise the premium so high that there is very little benefit if any. Might be ok for a younger pet but as your pet ages setting up a pet health savings account is probably a better idea if you can swing it. I really feel like they intentionally and unfairly priced us out of the policy. After years paying premiums and never having made a claim, I'm very disappointed with how I have been treated.

My dog is getting older, and I figured she might have problems soon. She’s a rescue and has been with me for four years, and I love her to death. I went with ASPCA for her pet insurance since they seemed to offer what I wanted and needed. The price is fair in comparison to what other companies offer. It’s turned out to be pretty valuable for me, and I’m very glad I got it. My only one claim was seamless. I’ve received the 90% back that I’m supposed to get. It’s been a great experience.

When Pumpkin doubled their price, I just did an internet search and found ASPCA. And their customer service is excellent. But I am still waiting for a refund. I received the refund for the big one because it was directly deposited. I haven’t received the refund for the first one because there were some problems with my mail service. I waited for this huge check, and ASPCA called me and alerted me to the fact. They asked me if it’s the right address because the post office returned it, saying it was undeliverable. But I called the post office today, and they’re doing their thing about that. So, if it doesn’t come up on Saturday, that’ll be the second one that has been lost somewhere. And then I’ll call them on Monday.

This is the first insurance I have had for my pet. This company is 100% customer service oriented. They pay fast and customer service is top notch. I would recommend to anyone. They pay quickly and pricing is competitive. Turning in a claim is so fast and easy. Seamless process.

Super easy to use! Easy to file claims and figure out how much I have allotted to certain things! Also it is nice that I can hook it up to my vet so I don’t have to request records. I can see each of my pets and what plans I have for them and it takes away a lot of anxiety about them getting sick or injured.

I have told everyone I know that have pets about the ASPCA pet insurance. I have gotten a good portion of my fees back when taking my dogs in to the vet for any issue. We have both the accident and also preventative insurance and I recommend getting both because you never know when you’ll need it. They do help with shots also.

We have a 13-year-old Chihuahua mix and a cat. We got the insurance with ASPCA when they were still babies. We were afraid of big vet bills, and we figured pet insurance was a smart idea to get paid back for our expenses in the future. Enrolling with them was pretty simple, and it’s very easy to navigate their site. We used it constantly, because every time they go to the vet, I’ll submit a claim for basic coverage. This year, we had a recent vet visit where our dog required blood work. Now he’s going for an ultrasound. Our money was paid back within a week.

I grew up having dogs at home, and when I got my own, it just felt right to get the ASPCA insurance for her. Enrollment was fairly easy. I had one of the more basic plans first, but when my pup was diagnosed with special kidney disease, I upgraded it, which was extremely helpful to have that option, knowing she has some medical complexities, and I have some help and coverage with that. The claims process is seamless. The vet provides me with an outline of services and vaccinations that were done and I can submit them easily online.

I've had a good experience with ASPCA Pet Health Insurance. As a monthly contributor to ASPCA rescues, I discovered they offered regular pet insurance. I liked what it offered, so I decided to get it. The price is comparable or even a little less expensive than that of other companies. There are options tailored to whatever I want to do for my animals. Some don't offer that.

People who have pets with any chronic conditions should have ASPCA because it helps with the costs. They were offering it through my husband’s job, and we compared others in terms of what they offer, and the benefits of the plan and went with ASPCA since he did get a discount, and we just stayed with it. It’s good coverage. There are different levels of the plan similar to regular health plans for humans, so that helps us make a decision to go up or go lower tier.

My wife and I did some research online to find pet insurance. We did some comparisons and ASPCA didn’t seem to be too much difference in price. I have been a policy holder since January and I am waiting to get reimbursed for surgery on one of my dogs. They seem to be slow in processing the claims but it's getting taken care of now. I've got an email from them and the vet sent information in twice. So they've got what they need now.

My cat’s starting to get a little bit older, so I figured it was time to get an insurance for her. The enrollment process with ASPCA was simple. Overall, it's been a pretty good experience. But there was an instance with the first claim I submitted that they denied for a pre-existing claim, and I kinda understand where they're coming from. It was still a little upsetting at the time. Now that I've actually read the doctor notes, it makes a lot more sense.

We've been ASPCA members for 8 years and it’s been very good to us. For what we pay monthly and what we've gotten back, it's helped out because vet bills are quite pricey. The enrollment process was simple and straightforward. I liked that when our policy was up last year, we were able to change things and make it work for us. We just put a claim in a week ago ‘cause we had to take our dog to the urgent care for an allergy shot, and it was super easy. We went online, filled out the paper, submitted it, and they got back to us right away. ASPCA has done what they promised us from the start.

It's been over 10 years since I've been with ASPCA. It’s easy to file a claim, especially now that I do it on the app which I’ve been using for two years now. Before I used the app, I would just submit online, and they’ve only called me a couple of times when they've had questions about something. When there’s a claim, I pay the bills and then they reimburse, and it's fairly quick.

When I was getting a new puppy, I was looking through different websites. When I had my first Schnauzer, I used a different company. Then I looked at ​​ASPCA and thought they are the way to go. My son-in-law agreed with me. Their customer service is wonderful. I've not had one bit of trouble at all.

I researched a lot of pet insurance 10 years ago. ASPCA has the same rates and was for a good cause, so I did that. One has to have it, a hundred percent. Having a pet should mean being able to afford food and insurance. Service has gotten better through the years. At first, it took a long time to get payments, and reimbursements would take six to eight weeks. Now, it’s two to four, which is fine.

We have three cats that have pet insurance with ASPCA. Enrolling with them and going through their website were easy. My wife takes care of filing the claims. She does it online and submits all the information required.

The process with ASPCA was super easy. I took my puppy for health checkup and vaccinations. I filled out a form and emailed it to ASPCA, along with a copy of the receipt. They then direct-deposited the money to my account.

I had three claims with ASPCA last week. The first one was an emergency. I thought that my pet was having seizures. After the emergency visit, they did several tests on her. Then they sent me to a neurologist. The neurologist saw her and gave her medication. She’s been good.

I’ve been with ASPCA for about six years when they were the most affordable pet insurance. I have a French bulldog who has allergies, and I’ve utilized the insurance consistently for general health services and emergencies. It’s helped relieve some of the financial burden. During COVID, their processing times were unreasonable and took two to three months. But it’s gotten better with their turnaround time on paying for medical care. When I call in, they’re very helpful and they cover pretty well.

Having coverage is very valuable, so I was looking for pet insurance online, and ASPCA was one of the options. Enrolling was pretty easy. The entire process was quick.

We got ASPCA Pet Health Insurance when we first adopted our dog. Our vet recommended it to us. We’ve had them for probably three years now. And we’ve been using it a lot recently because our dog got cancer, and everything’s gone through without any hiccups. It’s exactly what we expected when we signed up. When we first got Frank, we were able to choose the type of coverage we wanted. And so, we went in knowing exactly what we were gonna get, and we’ve been getting exactly that. So, they’ve been really great, so far.

We have had our 5 pets insured for several years. Our insurance goes up $100's per month yearly. Then on preventative care I made a call and asked what 4 different vets charge for specific preventative prices. ASPCA cover only $20 that all vets are charging $20's more and ASPCA will not reimburse you. I had my pets preventative yearly shots, exam etc.. ASPCA only covered $60 of around $300 invoice cause they do not cover enough dollars for my area I live in. Complete garbage!! I pay $1000'S a years for my pets premiums then get not even 3/4 of my preventative items covered.

I need help with the vet bills and stuff because they've gone up with everything. So it's getting kind of expensive. I just want to make sure that if ever they had anything serious happen, I could have some help with those costs. It seems to work out well for me so far. I haven't had any issues at all. It's real valuable.

I’d been researching pet insurance because my puppy was previously with Hannah’s Pet Society. I have two dogs, and I wasn’t happy with the service or care my older dog was receiving, and I didn’t want my puppy to be stuck in the same situation. While doing my research, I came across ASPCA and decided to look into it further.

I’ve been with ASPCA for more than two years and I had a great experience so far. The signup process was straightforward, and having pet insurance is very valuable especially as pets get older around age four or five. The insurance I pay for, from the monthly premium to the deductible, feels quite high. It is what it is. I have the insurance to provide some backup for us.

I worked at a vet clinic, and ASPCA came in and did a presentation a long time ago when I first signed up. I want to give financial security in case anything ever came up with one of my animals. I didn't wanna have any restrictions on the care that I could give them. I've used it like three times. Very valuable. They were super easy to work with. Any time I've had a claim, I don't really have any issues getting kind of coverage. Pretty much, if I have a claim and it falls under their policy and restrictions, it's very seamless both times I've done it.

I started looking into insurance when I got my first dog. I Googled some insurances, narrowed it down, and went with ASPCA. It's fairly easy to get a hold of their reps. They have been very attentive, very helpful and clear with any of my questions or concerns.

I always had pet insurance, then I changed to ASPCA Pet Health Insurance for my puppy and my senior dog. So far, we have experienced excellent service and have been very satisfied. Whenever I submit the claim form, I’m reimbursed within a few days. Speaking to some of the operators on the phone has also been a very pleasant experience. Having the ASPCA Insurance makes a difference in vet bills. I've been very satisfied with them and have recommended them to friends.

This is a racket, don't do it! Put aside the amount of money you would spend on this pet insurance into a different account. I have paid close to 30K to ASPCA Pet Health Insurance over 14 years and have only been reimbursed $3809. Kept telling myself it was "peace of mind". You are way better off setting up a bank account. You could rescue and help hundreds of animals with the money you would save!

ASPCA Pet Insurance makes it very easy to upload documents for reimbursement. It also makes it easy to select the pet that received the vet's exam, treatment, or vaccination, which is particularly important with three dogs. I also appreciate receiving a notification when they receive and begin processing my submission. I would highly recommend ASPCA Pet Insurance.

ASPCA is a well-known organization and their pricing seemed good at the time. I signed up with them online and I've already filed a claim. I went through the app, which was easy to use, and they were able to reimburse me afterwards.

I’ve had my Yorkshire Terrier covered by ASPCA for five years. Setting it up was pretty normal and business-like. I picked the policy according to how much I wanna cover and sent the payment. I have the payments on autopay or direct deposit. Their website was a little glitchy for me at the beginning. But it's good now. The online claims process is fairly straightforward, and everything gets taken care of. It’s neither terrific nor terrible, but functional. Overall, it's been a good experience.

I was looking for pet insurance and I chose ASPCA Pet Health Insurance because they’re a recognized brand. The sign-up process was straightforward and it was easy to navigate online.

It was hassle-free signing up with ASPCA. When I looked online for insurance for my cats, they were the first one that I saw. I just filled a form, it was quick setting it up. The customer service was very good. My experience with them has been good so far.

We’ve had different Pet Insurance before and it was nothing but a hassle! Many things were reviewed and not approved claiming preexisting conditions…. Unfair! ASPCA INSURANCE has been really on top of submitted claims, processing them really fast like in a week or two….. Way improved from past years. We are happy!