Woman Within Reviews

I placed an order for a specific tee. It arrived, and I tried it on. The size fit, so I cut off their tag and put it in my closet. A few days later, I put it on to wear and my husband noticed a spot on my chest. It turned out to be a flaw in the material that cannot be fixed. I called customer service to get an even exchange for the same shirt. Unfortunately, they will not return it, exchange it, or give credit for it because the tag is missing. I explained that when I send it back, they would see the flaw in the material and know I didn’t do anything to it. Their product they sent me has a flaw. Their response is I’m stuck with it. I have never run across a company that would not fix a problem if their product is faulty or flawed, until Woman Within. So, warning, look over your purchases from Woman Within very, very carefully to check for flawed materials.

I am representing an older customer who ordered 2 shirts from your company. This was the first time she purchased from your company. The items were too big, she wanted smaller size, but the directions were clear. She asked me to help with this transaction. I too found the directions confusing. I called Sunday May 3 and spoke to a respectable representative in the return department. I am so sorry I did not get his name. All she wanted to do was exchange the to the smaller size. How to make the exchange. He said that the system was down and we should call back on Mon, May 4.

I had made one purchase from this company and got the merchandise, larger than it should have been, but figured I could fix. In December 2025, I found several items that I like and made a purchase. Received an email from Woman Within stating the items had been shipped, also received an email from Vividria stating the same items were shipped. I assume that this was a third party who was shipping the items.

Updated on 04/30/2026: Update from the company. They are working to get approval to cancel my order in full. I appreciate the help they are trying to do for me. I was told that this is not my fault like I was told it was. Just warning if anyone orders make sure that you are not signed up for eco ship.

I made a large purchase last year and then returned a few items. I never received the gift card and pin and when I called and emailed them, they said they remove all gcard info after 90 days. So I have a credit of $240. There is no record of my order or transaction, so I cannot spend the credit I am due. I have been a good customer to this company and will no longer buy anything from them.

Woman Within and associated brands feature overpriced merchandise, excessive shipping and handling charges, and slow service. Heaven help you if you need to make a return.

Clothing: Cheaply made on the whole, but usually decent value when on sale. BUT the MOST deceptive advertising anywhere. Always pushing--as in the top item pictured--something 50% off, except in tiny print it says "Pre-order! Expected delivery next August 26" (YES, FOUR MONTHS AWAY) and then you find out you not only have to wait four months, but you pay full price as well, because only in-stock items get the discount! Only company I know that is always pushing sales of clothing they DON'T have in stock! P.S. They don't allow you to cancel an order.

Purchased a bathing suit prior to surgery because I knew I would be able to do some of my rehab in the pool. It was several months before I wore the suit. Wore it for 1 rehab session (45 minutes), hand washed it and after it dried I found a large rip in the material. Called the company and was told they could not do anything for me. Since it was worn and washed there was no returns. I pointed out the poor quality of the suit and they just said too bad. Customer service was like talking to a robot. She had a very heavy accent that was hard to understand, spoke quickly and did not answer any of my questions. She just kept reading from a script same lines over and over. HORRIBLE COMPANY!!!! DON'T spend any money with them!!!!!

Ordered 3 items, 2 sent and returned other, was backordered, never sent. They want money for returned items and item never received. Bill was $65 for items already returned before first bill came out now, getting call for $207 which includes late fees on money I don't owe. They also have Come in Bank trying to collect for same amount. Ruined my credit score as well. They aren't seeing a dime and I'm telling everyone what a rip off they are.

Worst customer service! The chat bot on their badly outdated website doesn’t work. I spent two weeks calling to get a refund or credit for a package they shipped to the wrong address. I deleted that address many times over the years but it still pops up. Very outdated website. You can’t get updates on packages being shipped. Look up orders and it always tells you that there are no orders. They are pretty much a monopoly.