Wayfair Reviews

I have ordered a number of items from Wayfair.com and have been consistently pleased, both with the products that arrive exactly as described and with the overall order and delivery system that is easy and dependable. I would not hesitate to recommend this site to others.

From the ultra beginning of online ordering until the flawless delivery - I sincerely can not remember when I've been so satisfied with a company as yours! Usually always rather skeptical about ordering anything via the computer but after this transaction - I could not be happier! Thank you!

Wayfair has been very helpful in decorating my new home. I would check their website each time I thought of an item I desired, and I made numerous purchases which I was very pleased with. I really liked the free shipping to my door, too, which was most convenient for larger items. The one time a product arrived damaged, they promptly corrected the problem. I would recommend them to anyone and will continue to shop for any of my own needs.

Unfortunately, my puppy was chewing a treat on my Casablanca duvet, and tore a small hole in it. The duvet was no longer available, but the quilt was! Gorgeous as well as durable - what's not to like?

This company is a pleasure to deal with, quality of merchandise is outstanding and customer service is great! I needed to contact customer service because I needed to use 2 gift cards as payment. The Customer Service Representative was so helpful and cheerful. I recommend Wayfair to everyone..

Truly I should be working for Wayfair as a spokesperson! I was just telling someone to go to your website for cute things for her new house! Told her I've never been disappointed with my shopping there. The things I have bought have been top quality! And the prices can't be beat anywhere!!! Thank you for being so dependable!

I ordered two desks for my children's work area - when one desk arrived damaged the customer service team responded to my email promptly and very graciously. They have made a very happy and repeat customer out of me.

I am so delighted I found WAYFAIR on the web. They have THE Best Stuff at the BEST prices! And the customer service is simply OUTSTANDING!! I highly recommend them for everything and anything for the home.

We have purchased several items from Wayfair over the last year and the experience has always been fantastic! Excellent customer when needed one time and very helpful people! I highly recommend Wayfair to family & friends. From an frequent online buyer perspective, Wayfair is one of my top 5 shopping sites.

Portable ice maker, is one of the best investments. I have also bought kerosene heaters and a hot air fryer. I feel I received very good deals through Wayfair. I would recommend them to family and friends.

The quality of the products that I've ordered have been as described. I had two issues with the delivery of my bedroom suite and the account rep called me personally and emailed at least 4 times. I love Wayfair. It's my go to for shopping.

The site is easy to navigate about in and ordering was quick and easy. Wayfair kept me informed thru the entire process of processing my order, shipping information and time of arrival. And It came earlier than they stated. Which was so cool. So excited to have received my order of a hammock with stand. I absolutely love it. I have relocated to Florida. And plan on setting this hammock up in the next couple of days! Now I know I have been back to your site. And placed some items in my cart and then later removed them. Please do NOT think that I have in any way changed my feelings about your company. Just wasn't fitting in my timeline and funds. So thank you so much for offering the beautiful stuff on your site. With the best information that you can provide and updates on status of order. I will always highly recommend this company to everyone and plan on future purchases!

The delivery time was super and the quality great. However I order a blue/gray color and it came as a orange color. The fault was with the mfg. The rug was label from the mfg as blue /gray but was the orange color which you also stock as skuFV16785 soho gray/orange. When I called to return I told the problem to customer service but did not receive a reply. You need to check the color to the label. Was afraid to reorder as was a real problem to rewrap and take to Fedex office to return and wait for credit. Did not want to take the chance again.

I purchased two (2) NFL Dallas Cowboys Elf on a Shelf, one for myself and one for a friend. They are precious! They are well made. The price was good, and all my friends love the little guy.

Personalized rocking chair for toddler- This is a beautiful, soft, plush chair. My 1 year old granddaughter loved sitting in it and standing on it. So does her cat. It's a nice size - perfect for a one or two year old and was packed and shipped safely. Very happy - highly recommend.

My experience with Wayfair was excellent. Quality furniture at great prices. My order arrived on time. Assembly and instructions went well. However, I would recommend having a helper to assemble. I did it myself and had to be somewhat creative to hold pieces in place. I have bought two items and expect to place another order soon. I highly recommend Wayfair.

I ordered the Boa End Table by Leick Furniture 3 days ago and it arrived today, 3 days later. I have ordered many times before from Wayfair and I call it my "go to" store. The selection, price, quality and customer service are great. The table itself is a deep cherry which matches our grandfather clock which is an added bonus! I am most happy with this table and have recommended shopping at Wayfair to friends and will continue to until Wayfair tells me to stop :) Thank you.

I ordered a black leather like sectional living room furniture over a month ago. So far I haven't received it. In tracking it, it has been in South Carolina for over a week. I live in Florida and it does not take a week to get to Florida from SC. I paid over a thousand dollars for this set and am ready to cancel the order if it is not in my house by the 15th of March.

I have purchased several items from Wayfair over the past year. Shipping is timely and the products are exactly as described. Customer Service was excellent in resolving a question I had. I recommend Wayfair to my friends and family. It's so easy to find just what I'm looking for on the website.

I have had nothing but pleasant experiences with Wayfair. The merchandise was shipped promptly and protected adequately. The furniture has all been beautiful. I look forward to doing business with the company again.

I absolutely love Wayfair. We recently redid our bathroom and all the decor I purchased from there. I bought furniture for our children and never had a single issue. It's my number one place to shop. They beat most prices and being able to read reviews on items is super helpful.

Everything is excellent! I love Wayfair. My orders were delivered quickly and were in great shape. The chair pads are great and fit my kitchen chairs. The chair recliner cover fit my chair and looks great. The fabric is perfect.

I like to shop and purchase from Wayfair. I have gotten some really great deals from them. I will continue to shop with them. The only thing I don't agree with is charging for returns, they should be free.

I have ordered several items from Wayfair and I have found them to be incredibly good with descriptions, delivery and quality. I have ordered several canvas wall hangings and a couple of chests for attractive storage... I have recommended Wayfair to daughter and she has had a wonderful shopping experience as well...

Excellent products, prices, and service! I have ordered dozens of items from Wayfair... from furniture to electrics and their service is EXCELLENT! There have been problems with some decor items but they take care of the issue promptly and to my satisfaction. I heartily recommend them!

I looked everywhere for the antique brass drawer pulls to match my furniture piece. Nothing worked but I found some very close at Wayfair. We replaced two so that it would not be as noticeable. They look beautiful. If you can't find something, look at Wayfair. They have everything!

Everything I have ordered from Wayfair has always come on time, if not before. This is great customer service. I have had no damaged merchandise even though some of the boxes have had a little damage, but not to the contents. I recommend Wayfair to all my friends and would order more, if the hubby would let me, LOL.

I get the greatest values with exceptional quality at Wayfair. The customer service is top-notch and I've recommended to several of my co-worker friends about how great Wayfair is to shop with... More than pleased! Thank you for a great shopping experience Wayfair!

I ordered a lawn accent Selfie Gnome Statue for a gift to a dear friend. It arrived safe and sound. I was totally satisfied with the product. The picture doesn't do it justice. It was adorable and the quality was excellent. I highly recommend Wayfair products.

A friend recommended I look on Wayfair.com when finishing the decorating for our new sunroom. I found many options - all at affordable prices. One of the items I selected was on back order, and the site indicated it would email me when the item was available. The email came a week later, and I ordered in easily. It arrived in two days, and is perfect for the room! I am now using Wayfair for our bathroom renovation project! Thanks!

Me and my wife love your store. We get our orders when they say we will, and if I have to return something, they are right on it. Everyone here are very kind and understanding. We just Love this store - Thank you so much.

I learned most about Wayfair from Chip and Joanna on HGTV. I love their show and I watch them a lot. So I got online, I was looking for a vanity. I looked around where I live, we saw what we were looking for and we like it. I read the reviews first to see what other people thought about the item and it had very good reviews so I went ahead and ordered it. I'm pretty sure it was on sale when I bought it, and the price was comparable to others. It was what I was looking for, it was very pretty and the quality was nice. The way it was built was a big thing, and I believe that it was made in the USA. I also got the mirror that went with it. The online ordering process was pretty straightforward. You click on what you want and how many and pay. In a couple of days you'll get it off the truck. They're a good company. I like them and I would definitely buy from Wayfair again.

I opted to return my purchase via mail. The address for the return that you provided does not exist. Post office couldn't find you and I had to return home and check this. Your street address does not exist and I had no choice but to send this to your corporate office. What's with this?

I have only good things to say regarding Wayfair. I have bought many items from them and always have fast delivery and if there is a problem they let me know. I have spoken to Customer Service and found them to be very helpful and very polite. I am returning one item and they have only been so helpful in getting my return completed. I would highly recommend them and do to many friends. Their prices are very competitive with Amazon. Their enormous choices make it very easy and enjoyable service is what keeps me coming back... Thanks Wayfair.

I've had a good experience overall with Wayfair. I purchase from them because of their free shipping, prices, and different selections. Their product cost, quality, and availability, compared to other stores, are good. I also had 10% off on the first time purchase. The online ordering process is simple. I put everything I want, do a search, place on my cart, and everything is already there! My information is already saved on my account as well. I log in and they tell me approximately when I'll receive my item, and sure enough, it's there so I've no complaints. I'll continue with Wayfair and I like that there are also links to other outlets so I get their email. There's always something good to see.

We have ordered many Wayfair items for our new home. Your delivery service men have been absolutely outstanding! They are on time, courteous and very helpful. It has been a pleasure to work with them.

WOW!! So quick and efficient. CSR, without any prompting offered to send a replacement unit before I even needed to send current unit back. No credit cards or other info was needed. This may have been one of the best warranty experiences I have ever encountered. Thanks.

Well, overall my experience has been great! But I was pretty disappointed when I couldn't get the footboard for these beds I ordered. Everything was ordered separate, headboard, frame and didn't realize you had to order all pieces at once.

Wayfair had the free shipping, which made their price lower than the other stores. Ordering online was easy. I could compare items, and it gave me suggestions too. The delivery was right on time, and the product was exceptional as well. I've recommended Wayfair to many people.

I have made four purchases from Wayfair so far. All my deliveries were right on time and with the last delivery that had to be postponed I was notified very quickly. I love everything I have gotten and will be making more purchases very soon.

I like to shop online and my mother raved about Wayfair and how her experience was always great with them. So I figured I would try them out. I've dealt with their customer service a few times because some pieces came broken or missing, and the reps were great. Like recently, I purchased two nightstands and both of them came broken. They kept trying to fix it. For some reason though, the second one came broken again. So then they tried to accommodate me and find something totally different. But I purchased many pieces and a wine fridge, and it's been great. I would definitely recommend them. Even though I've had some mishaps, they've always fixed the problem and accommodated me.

I have ordered several times from Wayfair and have been completely satisfied all but one. That one time something in my order was damaged during shipping. I called customer service and the new parts were shipped out the very next day. I was ecstatic. The website is great. Customer service is fantastic and overall, I cannot find any reason not to shop at Wayfair.com. It is my go to for all my home (and now my kids' homes) needs.

I was over the moon happy with my Wayfair purchase! The bed looks great and is very sturdy. It was super easy to put together with two people. The area rug is very nice for the price too. I will for sure buy from Wayfair again, love the free shipping!!!

First of all, I am very happy with the way Wayfair answered questions about my order. In addition, the furniture was somewhat easy to assemble. Furthermore, the boxes were very sturdy in keeping the furniture from being damaged.

Wayfair’s website is very user-friendly and easy to navigate. I first heard about it by word of mouth and chose it because of its wide variety of choices. Ordering was very easy, too. I would recommend Wayfair.

I was very happy with the products. One bed frame arrived a little damaged and they replace it right away for me. I was very surprised when they told me to keep the product or do away with it or donate it. The sheets are nice and soft. Great price for them. Would definitely purchase from them again. Love Wayfair!

I love my Wayfair app., it is so easy to use, but be careful cause it is very addicting, it also helps that Wayfair has an awesome variety of household needs and wants!! Everything from curtains, beds, organizers, shower curtains, to pots and pans, and dishes. Everything that I have ordered and received has been of good quality and awesome taste!! Wayfair I love you!!!

With Wayfair, I've had free shipping and the quality's generally very good. I bought a variety of things though I did have to send something back at one point, but dealing with their reps went fine. I always go to Wayfair first when I'm looking for anything. Their website is easy to navigate. I love Wayfair and I have recommended them a number of times.

The men delivered on time and it was a very smooth process. Overall, I'd recommend Wayfair.

I realize that ordering online sometimes may be difficult when certain items are ordered. I ordered velvet curtains. When they arrived they were not the quality I had in mind. I therefore decided to return them. Well it cost me over $17 to have them shipped back. WOW that hurt! I will think again about ordering anything that may be difficult to access quality of from a source that does not have a way or returning without such a hard hit financially.

Delivery was exactly on time. Packaging was superb. No scratches at all and this is a very large piece of furniture. This black wooden sideboard is exactly what I expected from the pictures and description. Would not hesitate to order again.

Beautiful Derrickson Corner Cabinet by Birch Lane and very pleased with it. It was heavy and took two guys to bring it in - glad I hired the "white glove" service. The cabinet is sturdy and nicely made. My taste (and most of my furniture) is Arhaus and Pottery Barn. I felt this cabinet blended very well with these styles.

Wayfair is one of the best Customer Service companies out there with quick delivery and usually Shipping Free which is one reason I love them. Other internet companies do not come close to Wayfair's beautiful items. I also like the idea of being able to purchase tile(s) and other items that I can have a Contractor do for us. I also love the beautiful lighting - I am not disappointed with Wayfair.

Always had a great experience shopping through Wayfair. Shipping and delivery has always been made on time (if not sooner) and items always arrive in great condition. Wayfair is always my first go to for any home decor or home goods products.

When we unpacked the Francine dresser it was in pieces (not put together). My husband was getting ready to put it together and noticed that, on one of the pieces (the top), there was about 10" of laminate stripped off the front edge of the piece from the factory, not because of shipping. We called Wayfair and talked to James. He took care of it in about 10 minutes and another piece is on its way to us right now. Can't beat this kind of service anywhere!

I have furnished half my house with Wayfair products. Love them so much! They have great products at amazing prices with FREE shipping. Their return policy is great too. I had a problem with a table and needed to return it. They not only credited my account but let me keep the table to donate to a local charity. Highly recommend Wayfair to everyone.

Purchased (bed headboard and footboard) for daughter and son in law for Christmas. Did not get until February! Broken. Got replacement. Had terrible communications. Internal communication is horrible. So much went on that I can't even remember it all. Also ordered bedspread for myself. Sooo disappointed. Will never use it. It is below average quality. No idea why Wayfair would offer such low quality merchandise. I don't even know what I'll do with it. It's so bad I wouldn't even give it away.

I ordered a butterfly stand and ceramic butterfly/flower globe. Sent same item twice, listed incorrectly. They were listed as a set but apparently the ad should have been for the stand separately and the ball separately. Your amazing staff got to the bottom of this and corrected the problem. I am very pleased with all the items I have received from Wayfair. Your staff is so friendly and helpful so it is never a problem for me. I will be back to order again in the near future. Thank you!

When I received my package I was so excited because this was the only piece that was missing. I am remodeling my bathroom and I purchased my sink and toilet from Wayfair, I am very pleased with both items. I had to order the seat for the toilet and when I received it, I was so bummed out because it was missing the hardware. That is the only thing I have left to finish my bathroom. It was after hours, so I decided I would email customer service and I was given an answer by the time I got home the next day. They will be sending me the hardware as soon as they can. So far so good. Hope it gets here soon.

I purchased a lamp (Adesso Rodeo Floor Lamp) which I loved online. After looking at many, MANY lamps, I kept returning to this one because of its versatility - 3 way CFL bulb, adjustable shade and adjustable top, nice bronze finish. I purchased it from clearance; however, it arrived with one broken piece. After emailing Wayfair, they immediately sent me a whole new lamp! This lamp lights up an entire room depending on which setting you use (I used a 40-70-125 bulb). It has a pretty burlap shade but the inside of the shade is white which throws out quite a bit of light. Talk about customer satisfaction! Thank you Wayfair. I am a very satisfied customer with a beautiful lamp.

We recently renovated our kitchen. We changed our theme from fruit to roosters. Wayfair was extremely helpful as there were so many "rooster" items to order. We have found a great new store to shop.

I am very happy with Wayfair and I plan to shop with them again. Their prices are reasonable and the turnaround time is excellent. I have "window shopped" through their online merchandise and see many beautiful and unusual items. I am very pleased with my purchases.

I received the rug I ordered but it is too small and that was the reason I called customer service. The gentleman who helped me was very knowledgeable, courteous and assisted me in returning the item.

I'm so happy with Wayfair. I've found so many things for inside and out of my home that I can't find at any other local stores. The best thing I love about Wayfair is that if I received a broken item they will replace it or if I'm not happy or just don't like an item I ordered they will give me a full refund. I ❤️ Wayfair.

Keep up the Great Job & customer service.

This is my third order from Wayfair, and each item has been just as represented, and quickly shipped. I am amazed at the variety of items they have available, which makes them hard to beat in combination with free shipping. My first order a couple of years ago was a living room leather sofa/loveseat/recliner set, which was a great value, delivered on time and without hassle. Since then I've purchased two items for our grandson, a toy box and a step stool, and both are great!

I looked around and thought the quality of Wayfair's stuff was better and that their prices were good. It was all great overall and the products got here earlier than I expected. Everything was fine, and I would recommend them.

We have purchased a few items from Wayfair recently...a fleece blanket...nesting tables...a side table. We have been more than completely satisfied with all our purchases. They arrived on time...sometimes earlier than expected. The merchandise was of superior quality. The tables were all packed well...arrived safely and in excellent condition. We are completely satisfied with our Wayfair experience.

I had some issues with a prior order and the delivery fee; the Wayfair customer service team was incredibly attentive and actually was pretty persistent in making sure I was satisfied. With the refund from that delivery charge I was able to buy this lovely doormat. Wayfair's customer service team has definitely made me feel loyal to the company; I'll definitely be purchasing from you again.

The loveseat I received was damaged and I was given a credit for it. All my experiences with Wayfair have been wonderful. It's my go to place for everything I purchase, which is a lot, since we recently moved into a new home. I can't praise customer service enough. Thank you Wayfair.

My experience with customer service at Wayfair was absolutely exceptional. The product I ordered was delivered perfectly, just unfortunately the wrong color. I called and my call was answered promptly, professionally, and the new product was shipped promptly. I feel that from start to finish it was handled "top notch". Highly recommend this company! And I'm an experienced shopper. :)

Product was described as a kitchen pantry but only stood about 3 feet tall and 12 inches deep. Shelves were only about 5 inches deep. This is not anything I could use in my kitchen but had to keep the one we assembled as Wayfair will not accept the return of any product if it is not in its original condition and in its original pkg. Am returning the other one and was disappointed to find out $15.00 was deducted from purchase price for return shipping. Have ordered a few items from Wayfair but will rethink future orders due to return policies.

My experience with Wayfair is that the products are good, but pricing overall are too high when compared to other similar websites. Many times I decided not to purchase some items because of the high prices.

No complaints. It was easy to find exactly what I was looking for. Dimensions were clearly given in the item description. When my item arrived, it was exactly as described and just what I expected. I would recommend to anyone.

I have ordered light fixtures and an adorable little table from Wayfair and am pleased with all my purchases and with the service. (If I had to offer a less-than-thrilled comment, it would be that I am not a person who can ever put things together. If everything came assembled, I would order tons more stuff).

I recently ordered 2 items from Wayfair and was very happy. Only one regret is that I read about a review concerning the dresser I ordered. Someone wrote that it was not a "true" 11-drawer dresser, as 3 of the drawers were actually connected to longer drawers. I called customer service to verify if it was indeed an 11-drawer dresser. After 2 days time I was contacted with the information. I was told wrong information. It goes to prove that reading reviews can be very helpful! It is an 8-drawer dresser, but the quality exceeded my expectations! I'm keeping it and LOVE IT! Just know that the customers may sometimes know better.

I repurchased an item I received a few weeks before and loved just case I was to break it I had a backup. When the box came to my house I notice the package size was different as soon as I got it. I opened it and realized I was sent a way more expensive item. I called and tried to correct the mistake which went smooth but then I was sent an email basically asking me to go out my way to send them the product back with no real apology or compensation for the inconvenience made on their behalf. The whole situation left a bad taste in my mouth about Wayfair. I understand it wasn't their mistake because a third party vendor made the mistake but overall the experience was disheartening and very inconvenient seeing as I work a full time and part time job and having to run around to fix their mistake wasn't easy. I don't think I will shop with them again unless I have to.

I was in the market to purchase a replacement SuperStone Bread Pan for one that had been broken. Wayfair had the pan at a lower price than other suppliers I check. It was delivered timely and well packed. I am very happy with the purchase.

We had a counter height kitchen table and chairs for years. The chairs were heavy and hard to move close to the table. So I decided it was time for a new, more conventional, lower table. I knew what I wanted and have been searching since last year. I have bought several items from Wayfair and the quality has always been excellent. However, I have never bought this type of merchandise without seeing it first hand. All I can say is I am so glad I ordered this table and chairs. I paid the extra to have it assembled and from ordering to delivery, to assembly we had excellent service. Two of the chairs had some of the finish worn off from packing (not Wayfair's fault) and I am expecting two replacement chairs today or tomorrow. The attention from Customer Service is excellent. I have received emails keeping me apprised of the delivery of the two chairs. Wayfair is definitely a five star company!!!

All of my orders have been very good... I have not had one negative experience. I love the free shipping as I have continued to order... and I have ordered many more things because I have not had the restriction of $49 for free shipping... So I have ordered many individual things... and I have loved them all... So you win because you turn over inventory and I win because mostly I want a cup or set of bowls that don't cost that much. I love this system. I love it too when you have a deep discount on an item... like a towel or cup or mixing bowl set... I have not sent back one thing nor have been dissatisfied. Retain this system... It works.

Just like everything else at Wayfair, their customer service reps are the best! I'm never kept waiting on hold for long and the service I receive is the most efficient, friendly and professional assistance I've ever received from ANY business!

Received my wall cabinet on time and in perfect condition. I have ordered several items in the past few months and have been total satisfied with all purchases. I go to Wayfair first for most of my online purchases. Keep up the good work!!

Ordered a rug and discovered a loom error, resulting in a significant flaw apparent once we laid it. Contacted Customer Service and received immediate, polite and responsive service. Initially was advised that the replacement rug would not be available until August, but extra steps were taken to locate a provide it within two days! Ercad response exceeded my expectations!!

I received the email my order was in transit and should arrive on 3/4/2017. As of today, 5 days later the item still shows in transit with a delivery date of 5 days ago. I have tried calling the shipper who is unable to offer any updates. I will be happy to rate the item, if and when I get it. Do NOT trust the shipping information provided by Wayfair as it is totally inaccurate and incomplete!

I've ordered from Wayfair several times for items big and small. Every order was processed perfectly and every item delivered had arrived on time and appropriately and SAFELY packaged. Amazon could learn from them! An amazing retailer!

I've ordered a bunch of items from Wayfair and all have been wonderful, lovely, as described and on time and quick! Also I had a really great customer service experience when I made the mistake of returning the wrong rug back to Wayfair. They were able to locate it and ship it back to me at no cost to me. They were simply wonderful about it. Kept in contact even when there was no real updates, just to assure me they were working on it. It made a very frustrating mistake I made so much less stressful. I love Wayfair!

I've been extremely happy with the products and the service from Wayfair. I have recommended that friends try Wayfair before they buy anywhere else. The products are good, the people are nice and helpful and the prices are reasonable. What more could a shopper ask?

I have a king bed with very large mattress. The king sheets often are not deep enough to fit properly... so I ordered the CALIF king sheets... which worked great. These sheets are SO SOFT... and the dark blue washed very well. Great buy!!! Love them.

Wayfair is incomparable in their field: quality, price, ease of working within the system and especially their customer service. They're personable and immediate response is excellent, they are beyond fair in rectifying a situation. I will continue using them until I am no longer functional. Zulily has fantastic inventory but their shipping time stinks and their lack of or customer service attitude is horrible.

This is the first time I was missing something from my order. I called and they sent it out and I got it three days later! Everything I have ordered from them has been great, and quickly delivered! I love Wayfair!

I've always had a great experience with Wayfair and in the event anything is damaged in shipping, I've always received a quick response and the issue gets resolved. I've been satisfied with all my purchases through Wayfair.

I was having trouble placing my order directly online and ended up calling into customer service for assistance. The lady was super helpful and knowledgeable of my issue. Needless to say she placed the order for me and I was super thrilled to know that my minor issue which was not on their part had been resolved. I would definitely refer my family and friends to shop on their site.

Love shopping with Wayfair. Have nice higher quality items as well as being modern which I like. Shipping is great on time and have had no damages to any of my items. Have dealt with customer service and they are exceptional and professional. Highly recommend shopping with Wayfair!

Wonderful experience buying from Wayfair. Original order had a faulty piece and you replaced immediately after I called it into you. Have recommended Wayfair to several family members and friends. The quality of the goods and the service and politeness of your personnel makes one smile. Love the free shipping too!!

My husband and I both have Wayfair credit card accounts and we recently moved. I placed an order on Wayfair and I tried to pay for it with my Wayfair card. I was told to sign in and somehow my account got crossed with my husband's and it would not allow me to use my card. I paid through PayPal and contacted Wayfair to fix this issue. I explained the problem in an email and received a response saying it would be looked into. I never received another response. I have no idea if it was fixed, ignored, forgotten. If it does not get fixed, I will not email again. I will just shop elsewhere.

I have purchased 3 items on Wayfair so far and all items were exactly as described and exactly like the pictures. I was impressed with the carefully packed shipping and the speed of delivery. I have already referred friends and family to your site. Thank you.

I have ordered from Wayfair many times. Always great items. On one occasion I received an incorrect item. Customer service was so friendly, helpful, and apologetic. They had the correct item back to me in two days. Great recovery!

My items, a dresser and nightstand arrived damaged. Like really damaged. There were literally chunks missing out of the corners. I called customer service and spoke with Aaron and he was extremely empathetic and offered me a few solutions to resolve the issue to my satisfaction. I don't understand how or when the damage occurred but I was more than pleased with my customer service assistance.

The first purchase I made with Wayfair was a sleeper sofa. When it arrived it was damaged and I was unable to put it together. I called customer service and was given a refund and was told to just get rid of the couch since it would be inconvenient for me to send a big item, like a couch, back. The gentleman I spoke with was very nice and understanding and quick to resolve my issue. I didn't buy another couch from Wayfair, but because of the great customer service I got that day, I have returned and purchased plenty of other items. I will continue to use Wayfair because they have treated me well.

Website listed there was one table in stock. I placed the order. Order confirmed. Check the quantity after my order, it was 0 out of stock. Waited till the scheduled delivery date, nothing. So I called Wayfair. I was told, “Item was out of stock” and that I have to wait 7-8 weeks. Not happy but decided to wait. Four weeks after the phone call as to where is the order I am told that they contacted the warehouse and that I have to wait 7-8 weeks from now. Total 12 weeks since purchase order of 2/10/2017.

I ordered outdoor furniture in early February and have not received it and it is now early March! I have called and received an email finally from you which has told me 2 times you are looking into my order. I have already paid for this furniture and Wayfair seems not to be able to find it! I have ordered quite a few things in the past from Wayfair and have always been pleased but this did it, I probably will not order from Wayfair again. I have not been given a solution just emails stating you are looking into this.

The fixed glass shower door we ordered through Wayfair is terrific. It is EXACTLY what we wanted for our small guest bathroom in that it doesn't interfere with the decor. We wanted a clean, modern look which is what this glass panel brings. The panel arrived sooner than expected (thanks to FedEx) and was perfectly packed for its journey. The installation instructions were complete, accurate and easy to follow. Loved the message from the manufacturer, too. We have already recommended this product, the manufacturer and Wayfair to our friends.

Dog beds, sheets, comfort sets, quilt sets, silverware ceder chest. All I can say is everything I ordered was right on beautiful. Reasonable, quick service. Have never had to return anything. In fact everything was so reasonable I reordered some for my family. I give a 5 plus.

Our experience with Wayfair has been very good overall, and we especially like two lamps that we recently received. However, one of the lamps did not turn on when it was assembled. Long story short -- it turned out that a small package of desiccant had gotten lodged in the bottom of the light socket. Presumably it happened when the lamp was originally packed. When I removed the obstruction, the lamp was fine. This may have been just a freak occurrence but could be avoided by using larger packs of desiccant.

I really wish all businesses had the service that Wayfair has always had. I started buying from Wayfair several years ago when I did a master bath remodel. I'm still buying from Wayfair - everything from kitchen knives to lift chairs to vessel sinks and faucets. There is nothing bad I can say about Wayfair or the customer service. LOVE, LOVE, LOVE Wayfair.

I have ordered several times from Wayfair and every single time it's been great. I have ordered some fragile glass/mirror furniture and they have all arrived without any damage! Wayfair is my first choice to check when I need an item.

I have purchased several items to update bathrooms and kitchen. Everything has arrived in a timely fashion and in great shape. The only thing I had problems with was a shower unit. Each one I attempted to order was out of stock but not marked so on the website. I finally had to call to find one that would work that was in stock.

In the last 9 months I have purchased a coffee table, leaning shelves, sideboard, and wall art. All have arrived in a timely manner and in good condition. Nothing was missing parts, and all was fairly easy to assemble. I am extremely happy with my purchases and would recommend to any of my friends/family. I love Wayfair!

The sofa is perfect. I have not ordered a major piece of furniture on the internet before. The delivery guys were so nice and on time. The sofa is a great color, kind of beige/cream. I am totally happy with my purchase and will order again. Thank you Wayfair.

Ordering online was quite easy and shopping at Wayfair is more convenient. Everything has been running smoothly. I was impressed with what they had. I love the couch and the other items that I got from Wayfair.

I cannot begin to describe the entire experience and how simple it was to navigate through the ordering process. That in itself would make me buy more from Wayfair. The efficiency of the shipping, delivery time and precise time of the delivery was amazing. Excellent value, delivery, product, everything!! Loyal customer for life!

These are beautiful and exactly what I wanted. They do have a nice sheer backing on them. Privacy but lets the light through. I hung white sheets inside only because the window faces my neighbor's bedroom window and I wanted extra privacy. I love these curtains and everything I order from Wayfair. I also bought two white bedspreads/quilts from Wayfair also!

I have never been disappointed with anything I have purchased from Wayfair. The quality is good and the variety of styles meet everyone taste or preference. I would and have recommended Wayfair to everyone.

Bedside table/end table - the first part on my order shipped promptly, second part is on back order. The product was carefully packaged, nothing could happen to it. It was already assembled which was terrific. The color and size was as described. Overall I would recommend Wayfair to anyone who asked.

In quality of product, cost, cost of shipping (free in my case) and service, Wayfair is far superior to any previous experience, including those "Swedish" companies. Not one complaint (which is unusual for me).

I recently called to order curtains that were out of stock only to discover the price had gone up. Adam the customer service representative went out his way to find the same curtains at a better price, to my delight. I actually ordered more than I planned. That's what I call outstanding customer service. I've actually purchased more frequently at Wayfair because of the great service and great quality of your products.

In mid-December I ordered the Summer Field club chair. This nice beige chair could not be more suitable for my smallish apartment. I love this chair. It is well made, I had no problem in doing the bit of assembly that was required, and it is perfectly comfortable. Not too firm and not too soft. The seat is as wide as the seat of the armchair I got rid of, but since the sides are slimmer, this chair takes up less space. I need all the space I can get in this living room. Also, the upholstery is of much the same weave as the loveseat I bought from another company, though the loveseat is a bit darker than the chair. Loveseat color is Heritage Smoke, a greyed beige. Both of these have brass nailhead trim, go together just fine in this room.

I have gotten two end tables, a cocktail table, two lamps, toaster oven, a bar in the bag. Got a microwave on the way. I love everything that I have gotten from Wayfair. My orders comes on time. NEVER have I had any problem with what I have order. I just love them.

Outdoor patio set arrived a few days early and was very well packaged. Table legs had to be screwed on and chairs came all assembled. I love the look and have had many compliments on it. Wayfair is the place to shop!

I have placed several orders from Wayfair. I usually have been very satisfied with the product, quality and price. Unfortunately I ordered a Dressing Vanity and 3 pieces came damaged. I talked with Tami in Customer Service and she assured me that it would be taken care of. It was and in a very timely manner. I still would recommend Wayfair.

Everything was just as the website said! Our new sleeper sofa is the perfect color, it's not "real leather", it sure looks like leather. The delivery guys did an excellent job getting it in the small entry. I highly recommend using the "white glove" delivery service, it's extremely heavy, no way we could have moved the sofa in the house, much less in the room it's now in!

I have made several (a lot) purchases from Wayfair and I absolutely love the site, and recommend the site to everyone who compliments the items I have purchased! I will continue to furnish my home using WAYFAIR!!!

I have had nothing but positive experiences with Wayfair. The products I have purchased are fine quality and have been delivered intact. I fully intend to make more Wayfair purchases in the future. I have never had a reason to contact Customer Service, so I cannot speak to this department. I have loved all of my Wayfair purchases!!!

In re-doing my kitchen I wanted new dishes as well. I signed on to Wayfair and the very first set of dishes that came up was the perfect set! I didn't need to search any further (although of course I still browsed). I ordered them that day and they are being delivered today. Very speedy. Wayfair is my first place to look for anything now. I am hooked on!

I placed our order for a bedside table on 2/28, received a shipment notification 3/1 and received our very large package 3/7! It was delivered via UPS, which I very much appreciate, and they updated the shipment info regularly, so I never had to wonder if the package would make it by the date specified. And the table is so nice!!

Recently placed our first order with Wayfair and could not have been more pleased with both product and service. Item was exactly as presented on-line, delivery was on the date promised and delivery personnel were efficient and courteous. We give the experience our highest rating and will order again as need arises.

I love Wayfair. They are my go-to online shopping for my home. I have purchased from them for almost 3 years and the products always meet or exceed my expectations. Great purchase, great product, great prices.

Ordered a 3rd rug in the same pattern and color as the 2 previous purchases. Once again had a very good experience with Wayfair. No problems with order and a very timely delivery. I love this site and will continue to use it. I have already referred many of my friends!!!

I wanted to redecorate my house to give a little surprise to my husband as he was out of country for two weeks. I looked for furniture and decor on several online stores as I was on a budget. My experience with Wayfair in price comparison was the best. I found the same furniture on way less price on this website than any others. Also, their experts help you with your needs. Delivery was always on time and no damage to fragile items. My house looks completely different and beautiful and my husband loved the changes I made by being on budget. Thank You Wayfair.

I ordered refrigerator in February and it has not arrived yet. I have spent days and days on the phone with various people trying to track it down. Finally someone admitted that it was a back order. I am still waiting. I am not a happy camper.

I received the rug pad without any wrapping! It was just thrown on my front porch with the shipping label. I don't know if it was shipped this way, but how it was received. I ended up putting it in a bag because I'm moving.

I love Wayfair and have recommended you to many friends and family. Your products and service are top of the line. If something arrives damaged or I decide I don't like the quality, you take it back, no questions asked. Perfect!

The customer service at Wayfair is the best I have dealt with in a very long time. It is refreshing to know if I ever have an issue calling customer service will not be a dreaded chore. When ordering the Carmen light there was a glitch with the system online and my total was way different from what it should be. I called up customer service and within two or three rings I spoke to someone that was super nice and friendly and easy to understand she helped me with my issue and got my light order quicker than I could have done it online!

I ordered a sectional with white glove delivery. The delivery guys were very nice but had no tools to work with (had to borrow mine) and struggled to put piece together properly. Had to have furniture medic fix. Also some issues with sofa quality.

I ordered two large items and the customer service was fantastic! They worked with me on shipping dates, price and whatever else I needed. Expecting items in a few days. Can't wait! Thank you Wayfair!

I have ordered multiple items in the last month from Wayfair. This was my first time ordering from you and I am very impressed with the prices, the fast delivery, the ease of returns, the quality of the items and the customer service.

My 84 year old mother is moving into her own place in a retirement home after downsizing and moving in with us five years ago. Needless to say, she/we have had to replace everything she gave away or sold over the last five years. We turned to Wayfair for living room and bedroom furniture pieces. Ordering and delivery has been flawless and she's super happy with everything she has ordered. Wayfair has been and will continue to be my "go to" online store when need or want comes into play as to furnishings and more.

I have ordered a lot in the past 3 months to fill our new home. I have been impressed with your site and overall quality of products. There is only one order I regret, due to the cheapness of material I felt like it was significantly over-priced - I left a review. Everything else has been fantastic.

I have ALWAYS been very pleased with ANY of my Wayfair orders. The prices are very competitive. The speed of delivery is very good. I LOVE the "free shipping" option. I ALWAYS get a quick response on any issues that may arrive. Wayfair has such a huge selection of a wide variety of products. Shopping Wayfair is a WIN...WIN...WIN experience. Thank you!

The gray leather-like loveseat Is perfect for our den! So comfortable and even prettier in person than in online picture. We love it! However, we should have paid for inside delivery. It is well made and heavy.

I have purchased 3 things from Wayfair, all pictures/wall hanging, and have been happy with all 3. They were as represented and all were packaged well and received in a timely manner. Will buy again from you.

We purchased many items with Wayfair and have never been disappointed. Out of the $4000 we have spent we have not had one bad experience. We have sent one item back due to color not matching but overall we love everything. Our guest always ask where we purchased our items. Wayfair - it's the BEST!

When I opened the box of the second bookcase, it was crushed on the end. I called customer care. I was asked if I wanted to have a replacement sent. Absolutely no hassle! I got my new item three days later.

I can't say enough about how much I LOVE Wayfair, just look at my order history and that is proof enough on how much I love to shop at Wayfair. You guys ROCK. I have had some issues with items arriving broken or a delivery gone bad, but you have stood behind everything 100%. I can't believe that a store has the customers back as much as you do. This is why I shop with you so much because I don't have to worry about anything. You have a marvelous selection of items, and all of great quality and value for the money I pay. I enjoy using my Wayfair credit card on all my purchases and love the incentives you receive on orders and can apply rewards to future purchases. Gotta love Wayfair! Keep up doing what you do, you have a loyal customer for LIFE!

I am, once again, totally happy with my purchase from Wayfair of a buffet/server. I will continue to purchase from Wayfair. I love their service, and the free delivery is an added plus. I highly recommend Wayfair.

I've ordered over a dozen items with Wayfair and each item has met my expectations with perfection. Shopping online can be uncomfortable because of the inability to hold the items in my hands. Wayfair solves this by encouraging customers to review the items, plus their sales team is quick to respond questions unanswered in the review posts. The Wayfair team is second to none.

We have built a home and anything and everything that could be purchased through Wayfair was done! Customer service and products received were amazing. Not to mention the awesome prices. Thank you Wayfair for making this part of building our home simplistic. Wish the whole building process could have been this easy.

Was passed to two different people who could not help a simple return (need to exchange incorrect order). The third person was away from their desk and was supposed to return my call. No call. Still stuck with incorrect item. Hope this is not how all your returns are handled as I won't be ordering again if this is the case. Your attention to correct this matter would be greatly appreciated. Thank you.

My lamp order was filed fast, I had no problems at all. Everything went as I expected. And came on time, and was easy to track the order. My experience with your company was very good, no complaints.

I have purchased a 3 pc dinette set & 2 extra chairs, sofa, love seat, 3 pc coffee set, Kitchen island, tv stand and several smaller items. Everything is well packed. Looks great and I am extremely happy with all purchases!

I have been a long time customer of Wayfair - they have the best customer service, always answer questions promptly and stand behind everything that they sell. They are my go to for everything that I would normally be able to buy online. Look no further. They have great prices, are conscientious and reputable. Great company!

I have order so many things in the last 90 days. Not one was a disappointment. 6 area rugs, 2 upholstered accent chairs, 4 barstools, and server table. The value and quality are superb. And I am finished decorating. I sing your praise to everyone who will listen. Keep the deals coming.

They were so so nice and sweet. They have just to look for my table. But I'm ok with that since they were truly nice. Thank you Wayfair. I love Wayfair. Bought all stuff from y'all. House was flooded in Aug.

Love Wayfair and I've always received orders on time and in great condition. I would recommend shopping at Wayfair to my friends and family and everyone. A lot of the things I've ordered and received I've had compliments on and people have asked me where I got an item. Now they always point at something I've purchased at Wayfair and say "Wayfair??" If Wayfair only sold clothes and food I wouldn't have to leave home.

I ordered 3 sets of Rachael Ray cookware at an amazing price from the Wayfair clearance section. I put them in my cart, paid for them, and placed the order. Two days later I received a cancellation notice for one of the cookware sets. Four days later I signed in to my account to see the status of the order and saw where they also canceled the other two sets. I called and the CSR agreed it was unusual that all items would have been canceled but couldn't explain why I was able to put them in my cart and pay for them if they weren't available. I'm still waiting for confirmation of cancellation on the last two items and for the refund to my account from Wayfair.

I've ordered a ton of light fixtures, kitchen faucets, cabinet door knobs, beds, mattresses, etc. from Wayfair in the past year for our rent house & our new house. Not once have I been disappointed in the product or service. Very impressed! Descriptions are accurate & prices are wonderful. Will be back over & over!

I have had nothing but positive experiences with Wayfair. Every product I have ordered has been exactly as described and pictured on the website. The communication and tracking of my orders and shipping has been spot-on and my packages arrived in a timely manner, right when they were supposed to. Keep up the great work!

I love Wayfair. Ordering is quick and easy. Their products are affordable and of good quality. If I have a problem with a product Customer Service takes care of it quickly. They do not get irate with you. They are quite friendly.

This is my second bad experience with Wayfair. I did not complain about this item because they were so nice about the first one (shedding towels) I decided to just bite the bullet and just no longer order from them. This has to do with the rug I ordered and received. I paid just a little less than $100 (94) so assumed it would be decent, not great because of price, but acceptable to place in my home. It was NOT! Never did lay flat and so flimsy. I donated it to Goodwill.

I've been shopping at Wayfair for a little while, and I absolutely love it and recommend it to all of my friends. The quality of the products are amazing (I always get compliments on my pieces) and the shipping is unbelievable fast. (My last order arrived within 2 days.) I'm very happy with everything I've ever purchased in the website.

I have had several good experiences with Wayfair. This order didn't require contacting customer service, but I was truly impressed with the customer service people when I did need them in the past. The delivery people contracted by Wayfair are local and have been very professional about arranging delivery. Dependable company.

The desk and corner TV stand were exactly as pictured. They were easy to assemble and absolutely beautiful. I have also ordered a picture, pillows, and a large rug and they were all wonderful. Wayfair's prices are very reasonable and their products are excellent.

Great business ethics. I appreciate the way you treat your customers respectfully. I always find things I need and want. I will always do business with your company. Thank you for such a great company.

Comforter was very beautiful. Love the vibrant colors. My biggest gripe was that the shipping was more than the comforter. I seem to be penalized because I live in Hawaii. Otherwise I would have had free shipping like it advertised.

Great service. I have bought 2 items from Wayfair now. My most recent item was a bunk bed. Both items came carefully packaged and in great condition. The best part of Wayfair has to be the prices though. The discounts are just awesome.

I purchased 2 sets of the same dishes from Wayfair. They were for my daughter... a gift. They were shipped quickly, arrived safely and are absolutely beautiful! Excellent Service. On another note... when the dishes were unpacked and being put away we found one salad plate that had a flaw from the firing of the glaze on the dish. I contacted Wayfair and they sent out a replacement plate with no fuss at all! Above and beyond my expectations! Thank you Wayfair! I have recommended them to others who shop online too!

As always, the website was easy to navigate, the products are well made and beautiful. I bought 4 throw pillows for the living room to coordinate with the area rugs I bought the week before. All my purchases were shipped quickly and the tracking provided kept me in the loop as to when I would receive my packages.

I moved to Arizona and left all my furniture behind. I purchased my entire apartment and bedroom mattress for under 2000.00. Can't beat the prices for products that seem so far to last and are top notch. I really like Wayfair.

When we received our kitchen island from Wayfair, the top was damaged. Called no, asked for a replacement part and we received an entire island within days. Your service is extraordinary. However, now that top is loose, but we will continue to use it. I would not recommend this particular product.

Original order of ceiling fan was missing blade arms. Called, gave them part description as described in manual, waited a week only to receive wrong part. Hopefully this time around it will be corrected.

Wayfair's ordering process is very simple. I placed my order in and it's here in a couple of days. I would recommend them to some person looking for a house interior furniture. I had an excellent experience with them.

My online purchase was an absolute wonderful experience. I received notifications of when my items would be shipped and the quality of the items I purchased were just as I thought they would be. Customer service was wonderful when I dealt with them.

Customer Service was cordial and spoke good English. La-Z-Boy leather pinnacle chair arrived on time and in good condition. I saved $180 by getting it direct + another $60 in delivery charges.

I constantly order from Wayfair. The products are good, fair prices and fast free delivery. I purchased a studio bed a time ago. Recently shelves for bath and laundry area. About 2 weeks ago a large area rug.

Your website is so easy to use! I can't remember having had a problem processing an order online. The main ingredient to successfully processing an order, of course, is following the prompts! The system gives me ample opportunity to review both the product and the specifications of the purchase, so I do not make a mistake before I submit my order.

I contacted you several days ago about the replacement never arriving. I didn't get a reply. I've spent some money with you and if you didn't want to replace it, you should tell me. I am disappointed, as everything else gone very well.

I've been a customer of Wayfair for a few years. Always had great experiences except for a small issue last year. Was resolved ASAP. No biggie. My experience was terrible this time. I spent $827 on 5 items. 3 of the items were defective. Refused to refund or send new items. Not only that but they never have me the points for shopping there. I spoke with 3 people. Nothing resolved. They want to give you excuse after excuse. I'm paying my credit off and will never buy from them again. Thieves!

From sheet sets, to quilts, to bath towels and lighting fixtures, kitchen faucets and outdoor rockers, Myself and my family couldn't be happier with the services your company has provided us with. I Love Wayfair and I will be shopping with you for many moons to come. From my heart to yours, I thank you.

Purchased a chair for over 700 dollars. The day it arrived I noticed on your site the chair was two hundred dollars cheaper. Your customer service refused to issue me the differences. That's too bad because I had the entire set in my cart ready to purchase (2500 dollars). Your greediness lost my business and you making 2500 dollars... over what? You refunding me 200 dollar. I'm taking my business elsewhere.

I ordered a beautiful entry table unfortunately when it arrived it had a big gash in the wood and a bug stuck under the shellac. We emailed them and they sent out a new one right away! They told us that we could donate the other one. Terrific customer service!

Customer service was excellent and extended a nice discount for this purchase. The coffee table was delivered on time and professionally installed in the place I chose. It is exactly as described and pictured.

I ordered the Soraya Bookcase on February 14th and it still hasn't arrived on March 7th. I received a text on February 26th that it had shipped, but nothing since. My credit card was charged on February 25th, but so far I am working on hope that this (expensive) bookcase will actually show up.

I couldn't have been happier than I am because of Wayfair. I didn't even have to leave the comfort of my home to get beautiful furniture and everything in between (pots and pans or cutlery) to obtain a look of quality. I thank you Wayfair for the convenience of not having to fight the crowds in stores.

I don't have to be accurate. Because Wayfair is the best site on the internet. Fast. Concise, fair, plethora of items, good selection. I don't have 1 negative thing to say about Wayfair. I'm sorry the free shipping will be for only 20 more days.

I have been ordering from Wayfair for the past 3 years now. I have never been disappointed. They have a great selection of items. Their service is prompt and I am always updated on any changes.

As a newer customer to Wayfair, I've found all of my experiences very good. And the quality of most things I've purchased excellent. And customer service is prompt and productive. All my questions were answered in a timely fashion with simple straightforward answers.

I have always found my experience positive and with exceptional customer service. Any problems I have had they've taken care of immediately. I will continue to be a loyal customer and will continue to recommend Wayfair to friends and family.

Amazing customer service representatives at Wayfair! Had an issue with delivery, quite pleased with the way it was handled. Sales associate(s) were able to locate and credit my account. Spoke to 3 different people there, and each one was able to assist. They were extremely polite and personable, and even followed up via email. All in all a great experience!

I dealt with four Wayfair representatives during the process of buying an adjustable bed and mattress. I was treated with respect and was helped greatly by everyone. I even received follow-up emails with suggestions on other products (I could not decide on what I wanted). Another rep helped me understand the different manufacturer's warranties. I WILL SHOP with Wayfair again!! Excellent customer service. And YES, I am extremely happy with the bed and mattress I ended up buying. Finally, the prices are right! I was skeptical because the prices seemed too good to be true, but the quality is there in the items I bought. Thank you Wayfair!

I ordered a bed in January for which I was immediately charged. When it never arrived I tracked it and called the delivery company. They informed me all the parts had not arrived - advised me to call Wayfair. When I called they set up an investigation. They never got back with me. In 2 weeks I called back and was told the pieces were lost in shipping. They could order again but I would not receive it until late April. When told to cancel order they told me they couldn't refund me until the pieces were found. I called AMEX and disputed the payment. I immediately got a refund. Good customer service - I don't think so.

Wayfair's selection products and pricing is awesome. Shipping is fast. Customer service is friendly and helpful. Can't think of any reason not to deal with Wayfair. I am a satisfied and loyal customer.

I love Wayfair. I have purchased many items, from furniture, pictures, lamps, curtains and even dog furniture and I have always been extremely happy with every purchase. I have never had a bad experience or been unsatisfied in anyway. Everything I have purchased has arrived quickly, and was packaged safely and has been high quality. I can't say it enough... I Love Wayfair!!

I ordered all new furniture for our great room: sectional, area rugs & pads and lamps. Everything arrived exactly as expected, in perfect condition. Everything measured true to their specs on the website. I couldn't be happier. It was a pleasure to do business online, rather than drive from store to store looking for "the right thing". You cannot beat the selection. No brick and mortar location could have this kind of selection on display. The array of pictures and measurements make choosing an important item simple. All you have to do is add a little imagination. I highly recommend Wayfair.

We have recently moved to another state, for the most part Wayfair decorated the majority of our new place. The personnel are friendly and knowledgeable and ready to assist you. The items purchased arrived safely and as expected. Great Company. Will recommend to my friends and family members.

Had a large order delivered and one small item - a toaster - was not working. A quick email via the link provide on my online order and a new toaster was sent out. Easy, no-hassle replacement. Thank You Wayfair!

These Orlandi Statuary Round Urn Planters are beautiful, and good quality. I have not put them out yet, as I ordered them late in the growing season. Shipping was fast, and my inquiry regarding how the urns would weather here in WI was answered quickly and pleasantly.

Wayfair is my go to for great decorating throughout my home. The selection is huge on anything you can think of and delivery is speedy and packed well. The prices are outstanding. You can't beat Wayfair and I highly recommend this great place!

We have received quite a number of items for our new home and everything has been delivered on time, carefully packed and of excellent quality. We have already referred Wayfair to some of our new neighbors.

This is my 3rd time ordering from Wayfair and you guys haven't disappointed me yet. I tell all my friends and family if they need anything to get it from you guys. The products are top shelf and the delivery is always on time or a day earlier. Couldn't be more happier with your service. Thanks.

When I first saw this art manual online I thought it would look good in my living room but once it was hanging on the wall I liked it even more. The colors look great in the room and it is perfect on the wall. I love it!