Vistaprint Reviews

I recently ordered a set of business cards using Vistaprint's design service, and honestly, it was like working with children - stupid children. It was a simple design - I supplied an image to be centered on one side of the card with 2 lines of text centered on the other. For starters, they changed one of my lines of text. The first line was the business name and the second read, "thanks you for your business." Apparently this did not make sense to the people working on the design - they do not speak English as a native language - so they changed it, dropping the "s" in "thanks." Fortunately I noticed the change in time to correct it.

Under no circumstances should you order a vinyl banner from Vistaprint unless you are prepared to have your design altered by the addition of a bar code, the placement of which you cannot control. My banner arrived the first time with smudged printing. It was immediately replaced and the replacement had clear, readable print. However, it also had a bar code immediately above the header of the banner. This is a display piece that is not intended to be framed as it is large.

I have been a customer since 2013. I not only have my website with Vistaprint but I have purchased business cards, pens, flyers, signs, etc. My website was set up for automatic payment. Recently they have been having some type of system issues where they email me saying my payment declined and my website was being cancelled. I would reach out to them and check with the bank. Each time there wasn't an issue with the bank. It was with Vistaprint. Throughout this headache my website always still worked.

They shorted each 10 pack check one so all 10 were missing one hence, I got 290.... When I called customer service a man picked up that did not speak English well and he said he would mail the whole order again and for me to go through all 10 new packs and rip out the one check that was missing from each pack and throw the other 290 away due to them not being able to be used because they would be duplicated #ed of the ones I already have....

1- So I paid $90 for a logo and gave all the instructions = go to this business card ID number on your company and do this back of the business card as a logo. I was not even asking this amateur team of elementary students that called themselves designers to come with creativity that would have caused me 1 million revisions. And they could not even replicate the same, really???? They sent me logo that has nothing to do with the example I gave them. No manager had reviews this logo before it was delivered to me: they would have understood that it DID not follow my guidelines.

Taken the time to create, review & see the proof, I saw it all on bright white background. When I received my 1,200 cards the background was a dull creme unattractive color. I contacted customer service and all they had to say is... "Well since you don't have a color background then that's the only white they have." Over $80.00 later!!! Without even a refund. They don't even deserve the 1 star. If you can't trust their proof - don't order from them ever!! I will be telling my corp staff not to use them as well.

My experience with Vistaprint has been rocky. I didn't have a problem with the business cards, pens, or postcards I ordered, but the t-shirts were awful. Numerous rounds because of their carelessness, and when I finally got them done correctly, the quality of the material was so poor; they started to fall apart after only a couple of washings.

We are a small nonprofit with limited resources. We used the mailing services for a very important donor event. The invitations are arriving days after the event - no one notified us of a 30 DAY DELAY!

I ordered a "Now Hiring" sign to display at a conference. 8 days before the conference I received a sign for a wedding instead of the "Now Hiring" sign. I contacted them and the soonest they could get me a replacement was 3 days after the conference. I asked if they could expedite shipping at their expense and they said no. The mistake was not mine, it was theirs and I ordered in plenty of time to receive before my event. I requested a refund.

I have used Vistaprint services in the past and not experienced any issues. However, this past order was a nightmare which I have yet to receive after ordering it over a month ago. Spent 5 hours designing my cards/literature and 5 hours since speaking to 5 different representatives/managers trying to locate my order. Never received the 1st order and rep couldn't explain why because she said she didn't know. Was reassured by another rep that my order would be resent, and my $ refunded for inconvenience of 1st order going missing. Great, that was nice. Don't believe 2nd order was even shipped because I received no confirmation emails from Vistaprint, nor any confirmation texts from post office which I am signed up for and receive constantly when receiving packages.

I have been working with Vistaprint now for 3 months for my company's tradeshow materials. There are too many problems with the IT dept website when building images. So, to their credit they do have real people that answer the phone and solve the problems well. Then I got a 50% offer off on banners and I decided to to 3 of them. I only had 24 hours in which to complete them and each banner was fraught with their website problems that needed a Vistaprint agent to solve them. That put me behind in the deadline as each time I was almost finished with one of the banner projects (Large images needed) I passed the 50% off deadline.

Ordered business cards. Paid no receipt, no order number, no email. Called the next day to see what happened. Customer service has no knowledge of the order. Sent 5 or 6 email trying to get an order number or anything no response. Only after filing claim with PayPal did I get a response which was mocking me rude and disgusting. I never got any information just rude messages. Mysteriously the crappy poor quality cards show up. I tossed them in the trash. These are some of the poorest quality cards I've seen. Printing was blurry, not raised ink. Paper was so cheap embarrassing. Do yourself a favor and go elsewhere for business cards. NEVER AGAIN.

I got metallic foiling for my business cards. It doesn’t even look gold. It looks silver and is so faint it’s hardly noticeable. Also the black printed text looks like it’s badly pixelated even though I sent a high res file. I’m stuck with business cards I hate. Never again.

Ordered 4 different check pads on 3/7/2019 for four different accounts. They told me each had shipped, but only 2 arrived. I cannot believe that 2 different envelopes were lost in the mail, though they maintained that they had shipped them. They claim they would print and ship again. The second time I was promised delivery by 4/3/2019. They did not arrive. Then I was told, no they shipped and will be there by 4/12/2019. This is 4/16/2019 (original order 3/7/2019) and they still have not arrived.

I thought this would be a good way to improve my SEO for a good price. After I signed up, and clicked to log in to my Google account, I found out what they really wanted. I was going to allow Vistaprint to be an owner of my business listing, and have access to create, edit and delete my business listing. I called customer support today, and after being on hold for 15 minutes (total call time 25 minutes), the woman who answered the phone had no authority to change anything or make decisions, nor the ability to connect to anyone who could. I won't get that 25 minutes of my life back. Buyer beware!

According to their customer service, THEY DO NOT VERIFY CHECKING ACCOUNTS BEFORE PRINTING YOUR CHECKS, and told me word for word that you can order checks for any account you want! They also refuse to admit to, or pay the fee for, THEIR misprinting error! I feel a huge company who's been around as long as Vistaprint should stand by their products, and their customers, rather than deflect responsibility. I have been back and forth with them on this and get NOTHING but fake empathy and flimsy excuses, but no resolution. (Oh and did I mention what they can do with their store credit for new checks?!) Therefore, I am now on a mission to cost them as much money in lost business as they have cost me in bank fees!

I had an issue with designing a post card. The front edit worked, the back wouldn't... so I go to the chat. Christine logs in and asks me my problem so I tell her. She asks what the issue was and I said... "I'm about to go elsewhere, I can design the front, but the back won't let me edit it at all.. it is so stuuuupid!" Her response: "I'm sorry, but we have no tolerance for profanity here." I had to re read my narrative. Did I say something? I finally asked. "Stupid? Stupid isn't profanity.. and I wasn't even talking about anyone, just the process." She refused to help me because I guess I was raised wrong and shouldn't use "stuuuupid" anywhere at any time. Ridiculous. At the end of the day, I still can't edit. Thanks Christine. Can I have an ice cream? Or will it spoil my dinner..

I ordered through Vistaprint because they had the best turnaround for a show I was doing this weekend. However my cards arrived I was pleased but I didn't see my stickers for my product. I ordered stickers for my product and small circle stickers for my bags. So I'm thinking they will arrive later but I get an email that states everything was delivered.

If I could give 0 Stars I would!!! I just started my own business and excited to get started but has been horrible because of Vistaprint! I requested a free example kit for the business cards over a month and half ago and still have not received them! I have called now 4 times and have been promised dates and free business cards which turned out to be a lie. I spoke to a supervisor and all she could say was she’s sorry and not sure why they made a promise that they will not be able to honor! WOW! All this has blown my mind!

I've dealt w/ Vistaprint for some years now and I've never had a problem. Customer service staff has always been helpful and professional; and the prices are great! I can't do business cards as professional looking as Vistaprint, so I'm grateful they exist.

I ordered 2,000 hang tag thru Vistaprint.com. Today, I got a package from them, and most hang tag hole was off centered. Color was not even. Scratched paper quality which looks like defeated items. Also it shows all the corner crop area indications on my design. Almost half of them are junk!!! I wasted over $100 for this junk!!!

These business cards by far are the worst business cards I have ever saw in my 30+ years in business. I could have printed them off with a printer myself. Totally poor quality! Like paper! Not what I ordered at all.

Despite the fact that I’ve never had any issues with the business cards/postcards that I’ve purchased from Vistaprint, I’ll be taking my business elsewhere. I’ve never experienced a sales website that pushes other products as annoyingly as these guys! It’s so bad that I spend more time passing (and making sure that I didn’t accidentally accept) their additional offers. It’s hard to describe unless you’ve entered into the final purchasing process with them. You’ll be presented with a seemingly endless stream of additional offers. The whole process just cheapens the whole feel of this business.

I ordered first set of my products which it was shirts and table table banner. The shirt I received was printed wrong and the table banner was missing letters. The second time when I received the order the banner was typed correctly but this time was blue instead of black and I received someone else adds on accident. When I called them the person I spoke with didn't really care or try to fix the problem.

I have ordered quite a few items from Vistaprint over the past 4-5 years. This past order was the first time I ever had an issue and ultimately I blame their website for this one but when I contacted support they offered me a refund and gave me another number to talk to someone about the design. I called them the spoke with development team said was no issue with design and then sent me a new order for no charge. It was a little bit of a hassle but they could not have handled it better and I am totally satisfied with the support and the product the second time as it did come as I had originally designed.

I ordered invitations for my daughter's bridal shower on a Thursday. I will admit I did not read any reviews before I ordered. I then became anxious after reading a few reviews. I was so pleasantly surprised when my order showed up on Tuesday. Not only was my order received in 3 business days, they were perfect. Great Quality & beautiful. The only issue I had was a count error which could happen so I suggest you order a few extra. I had ordered 70 and only received 68 which is not a big deal because I did order extra. When I contacted Vistaprint to let them know the error, they actually gave me a reasonable credit on my next order if we choose to order from them again, which I probably will.

Vistaprint web designer and customer service is not only horrible but also it lacks professionalism. Apparently customer service has an extreme language barrier with comprehending the needs of the customer. I requested callbacks. Make several changes to my site. No actions were put in place. Vistaprint is horrible. From my past experiences some of reps at Vistaprint appears to be the incompetent. Personally I would not recommend Vistaprint services until they know what they are doing.

I ordered Thank You cards and mistook a blue border inside as the cut line. Needless to say, they came with the blue border inside the card. It was my error but Vistaprint completely replaced my entire order for free. I also ordered Post-It notes and they did a fantastic job on them. I'm very please with Vistaprint and will continue to use them for my printing needs.

Design which I paid for took over 2 weeks to do a super simple design and their first design was the exact same thing I put in as a sample for them to use! SO much miscommunication on their part which made for weeks of wasted time. Finally I get what I am ok with and go to print and ship then they don't allow express shipping for my area so I can't take on my business trip. I call CS and they have no idea why express can be done for other locations but not for mine and just offer me a "sorry." Now I have no business cards for my trip, gonna scramble and try other sites and offline places. Vistaprint is terrible. Pay more somewhere else so you don't waste time and get ridiculous systems and service that can screw you like it did me.

I have been a customer for over 15 years. Without warning, they stop shipping to my location. (Guam) All of my items are branded by their templates exclusively. I will have to start over and remake everything, my banners, magnets for all my vehicles, business cards, staff shirts, etc. I spoke with management and they said they were not changing it back to shipping to Guam even though their carrier ships here. (Sounded like an outsourced call center to India) I have been getting orders here for years!

Their prices look attractive, but DONT order checks from them! I ordered 150 for my wife. They ended shipping them to a guy in FL, and I ended getting his... (they swapped shipping labels on our packages). Thank goodness the guy in FL was cool about the whole thing. I called VP to try and get things straightened out. After over 6 phone calls to customer service, and supervisors, they were able to re-order the checks. I ended getting 3 packages of checks, all with the same check numbers which were the same check numbers of the first order.

I have recently place order a photo flip book with the Vistaprint online for Valentine's Day and my order delivery date is 13, Feb 2019. but, till now I am not received my order yet. Very cheap services. He did not delivered product at the time promised.

I spent hours creating a beautiful cover for a bi-fold brochure, only to discover that I could not add long paragraphs of text inside the brochure without the Vista program severely glitching. Specifically, every time I typed certain words, the program would randomly add a bunch of returns so that one word would be on a line, followed by three words on the next line, a bunch of spaces, then the rest of the text. No matter how I tried putting the words in (typing them in, cutting and pasting from Word or WordPerfect), it would do this every time so that I could NEVER put in a clean paragraph of text. You would think putting in text is the simplest part of the design program, but with Vistaprint, it was the most difficult.

I have ordered various products with Vistaprint for my upcoming wedding. The first error was my fault (I made my wedding invitation print too small) and I was given a credit in order to correct the mistake and reorder the product. I also ordered my save the dates through them (magnets) and they were perfect!!! Lastly, I ordered a photo book to serve as my guest book for the wedding. The first page had an ink smudge on it. To my surprise, Vistaprint sent me a brand new book with no charge. They even expedited the shipping! Their products and customer support is nothing short of amazing!! I would recommend them for any of your printing needs!

First call had problems placing my order and never received so called and they told me that it would get here by a certain date. Never received again so called back the third time and was told that it hasn't been printed or shipped but the money came out of my account 18 days before this last phone call so I demanded my refund. When I tried to give a review online it doesn't let you click one star. It makes you click 2.

So, the biggest problem I've seen with Vistaprint is an inability to get it right the first time. The second problem is an inability to take all of this feedback from customers and make real time refinements in their ordering software, etc. to meet the diverse needs of clients...services they offer and advertise, but don't follow through with very well. My first order of business cards was good...good quality, no screw ups. Second order of postcards had to do a redo, but finally ok, with good quality. Last order, printed envelopes so I can send my brochures. Received? A box of blank envelopes, screwing up my timing for my mailing. The company is a tease. When they get it right it’s good, but two out of three orders have been screwed up, and the foreign service gal rep was less than helpful today and was misleading. Let's see what happens now with my order!

I spent 4 hours making a photobook for my sister's 50th birthday. At the very end when I clicked on print to pay, it told me that 90% of my photos were not compatible, not in the right format. AFTER FOUR HOURS!!! Why don't they tell you when you insert them??? Do not waste your time!

If you are considering going the cheap route for your wedding invitations via Vistaprint, please know ahead of time what you will get. They DO NOT offer the proper inner/outer envelopes that adhere to wedding etiquette. The “free” single envelopes that come with them are about the quality you find with inexpensive holiday cards. You will spend as much or more of the price that you spent on invitations to purchase the correct envelopes from another site. A 5” X 7” invitation is actually 4.6” X 7.11”, which you will find in the fine print if you look real hard. This does not fit well in standard wedding envelopes and looks cheap since the sizes are mismatched. The cardstock option of “standard matte” for any product is not really matte. It is a little shiny and about the quality of cheap Christmas cards.

I have been using VistaPrint only for the last year and a half. I have used them for business and my own personal needs for my wedding. I LOVE THEM. They are MUCH more affordable than their competitors, and with the regular promos they send me via e-mail, I always pay even less! On two separate occasions, I have had to call in for assistance. Both times the representatives were patient, easy to understand and repeated back my intents to ensure satisfaction. This last time, since I had such a phenomenal promotion, I decided after the fact to upgrade my wedding invitations to the shimmer paper. I waited TOO long to order them, but didn't want to cancel the full order to make the change. I called in and a gentleman named Christian helped me.

I ordered checks a week ago with the understanding that they would be delivered by tomorrow. I just received a notice that they will not arrive for another week. This is unacceptable. If a company can't get its own production under control, I doubt whether they take proper security measures to ensure customers' information is kept secure. They also refused to cancel my order, even though it hasn't been completed yet. Terrible company.

Quality consistency was poor. Most didn’t match proof at all. On many, there was no left and/or top border, others had no top border and others were way off centre. Chat rep didn't allow me to explain that they were more than just off-centre (the cut was the real problem). With a rude and argumentative tone, the blame was placed on me. With the limitations of the design tool, the white space was centred as much as possible (within pixels, zoomed at 500%). The rep didn’t even ask to see the quality of the cards that I received. I was happy with my proof and the slight, barely noticeable imperfection, but most of the cards received did not replicate my proof, so much so I actually laughed. Was promised that they’d fix it up and order a new batch and I’ll receive it in 2 days. Nothing. The chat transcript wasn’t even sent to my email and when I went to get the transcript from my account, it was never there so I can’t defend myself.

When I tried to print my whole Gmail to inform future customers but it doesn't allow me to print after certain amount of characters, so I just hope they could the m in .com won't not mess up my business. Furthermore the enormous error of not printing the first number in my business number legibly just wasted my money. It worthless if the customer can't call us. What a worthless company!

I used Vistaprint for the first (and last) time this past December. I ordered Christmas cards and they were very nice. However, after the cards arrived, I started getting e-mail solicitations from them more than once per day, EVERY day. I don't have time to delete all the junk e-mails they were sending, so I changed my account settings to "only during the holiday season". Two weeks later, I was still getting "more than once per day" e-mails. I went on their site again and changed my setting to "stop e-mailing me", but nothing changed. I went on their chat and demanded that they take my e-mail address off their list, and for 3 days after that, I am still getting e-mails from them. Today, I got a "how did we do" survey on my online chat, and gave them all zero's, as I cannot get them to leave me alone. Beware of becoming a customer, you will never get rid of them.

I was looking to put an order in for spot UV business cards as their pricing was very reasonable (on sale for $37cad for 500 qty). The only problem was - I want to submit a separate file to indicate where the gloss will be printed (as you would with any other print company out there) and there was no way for me to do that with their submission process.

Buy your checks somewhere else. VistaPrint does a great job with business cards and much more, but for checks, they can't seem to ever get it right. The checking account number on my last order was so completely screwed up, I just gave up on correcting it. And on every single previous order of checks, I have had to call them to correct something. Just order your checks from somewhere else. This is not the place unless you enjoy having your order messed up every time.

I made a custom design for my shirt. The design itself is perfectly crisp and nice, but while the actual shirt itself is fine, the custom design is heat transferred on and that is the most cheap way to make custom shirts. I expected far more from a company dedicated to custom ware and products. It's shoddy in quality. You can feel the discomfort on the inside of the shirt as well. With use, it will definitely fall off and crack. It also says to not iron the shirt, so wrinkles are a thing that will just be there to stay.

Tonia at Vistaprint lies to customers or is so bad at reading comprehension that it causes lies. Place the order she/he says, "We will give you the discount," she/he says. Then this morning the story changed & no discount provided because she/he failed to comprehend the words I had tried applying. Can't fix stupid but it can be hired by Vistaprint to lie and rip off customers. Beware of Vistaprints lying/not too smart staff as it will cost you money.

Alas, all good things definitely come to end. After doing business with Vistaprint for more than a decade, enough is enough. The low rating is due to Vistaprint's now intolerable customer service. Offshore representatives that talk down as well as insult. WTF? This directly deals with asking the company to absorb shipping on 1500 postcards. There was never a problem before when placing an order for over 1000. Shanique in Jamaica stated, "we gave you a generous discount already." WTF? She went on to further belittle by not caring how long I have been a customer. So the company's position now is, "Too bad Mr. Customer. All we want is your money." Hell for that type of treatment, I'll buy local and pick-up. I even tried reaching out over social, and Anika on Facebook chat posits a similar snot attitude. Lesson is to take business local and stop dealing with snot.

The web site is cumbersome, and crazily touch sensitive. It kept bouncing me out of the page I was on. It definitely is NOT user friendly. Their pricing is deceptive. It looked like they were offering great promo deals and discounts; as it turns out the price they quote is the so-called "discounted" price and zero is taken off upon checking out. They used to offer good deals when checking out to get the customer to buy an additional quantity, without incurring another shipping charge. Didn't get any great offers this time, and the receipt they emailed was incorrect, and I had to contact customer service. Buying in small quantities is expensive, because of the shipping costs. Overall, I found my attempts to place an order quite frustrating. Years ago, I would have recommended their company. Sadly, not anymore.

On January 6, 2019, I placed an order by phone. On January 8, 2019, I checked online for the status of the order and it said I had not placed any orders. When I called their 800 number the first time the system disconnected me after a short hold. When I called again, I reached a person (offshore) that confirmed that I did not have any pending orders. This was my first and last attempt to use Vistaprint!

As a graphics designer I used Vistaprint over the past few years to print some of my clients projects usually without issue. This time however there was nothing but issues. I submitted my print design and paid for it, after about a week I get a message on my PayPal that my money was refunded and the check with Vistaprint to find out they just cancelled my project without a reason why. Since I was under a deadline I tried again and submitted my brochure design. This time when my client gets the brochure, (a week late because of the other issue) the inside of the brochure was upside down. I called Vistaprint and they say or production department mistakenly flipped the brochure. I did get a total refund on the project, but found another printer for the project. If you're looking try Aztecprintinganddesign.com, they redid the brochure within 24 hours for less money and my client loved it.

Bought a few mugs for Christmas gifts in Canada, assumed the total was in Canadian funds as there was a Canadian flag on the bottom of the website. Did not say anywhere at checkout it was US funds, found out when I got my credit card statement that they charged me 122 dollars Canadian instead of the 80 something at the checkout. I called and was told it was normal for them to just charge the currency wherever the product is made. Would be nice to know that when checking out! Not very happy with Vistaprint.

I am creating a photo book for my brother who lost his 8.5 week old daughter to a heart condition. I have made books on Shutterfly and iPhoto before but chose Vistaprint because of the flexibility in the design. The first 30 pages have gone swimmingly and I love the flexibility with the editor. HOWEVER, all of the sudden, I cannot save my product any longer. I keep getting a "please wait just a moment while we save your product" with a loading bar but it never saves!! I have spent over 40 hours working on the first 30 pages and when I contacted customer service Karema said "I am afraid you will need to start from scratch." They are barely even trying to help resolve the issue. They have no idea why this is happening and are not even giving me an option to allow them to resolve and come back to it. Absolutely horrible with no concern as to customer satisfaction. And to think I was going to spend over $100 on this book.

I have order from Vistaprint for over 7 years. Always pleased with printing of my business cards and brochures. Placed an order on 12/26/18 with an estimated delivery of 1/4/19. Received confirmation email. Logged into my account on 1/2/19 and still "processing", so I get on chat and am informed that my account has been "marked for suspicious activity" and my order will not be processed. Why was I not contacted about this?!? So I get on the phone with customer service and they ask me to create a new account with a different email and they will switch over my designs and my latest order for me. Fine. Done.

I have two websites, one for my art business and the other for a condo association. For weeks now I have not been able to access the site builder for either of them. Called V.P. and spoke to wing ** who could not help and bumped it upstairs and never heard from them again. Now I have to recreate the websites with someone else. How can I keep the names? THIS IS NOT RIGHT.

I purchased a custom logo design for my start-up. I was truly pleased with my logo, until today I discovered the same logo on another website. Vistaprint designer ripoff or stole and copied someone’s designed. I really thought this was a truthworthy service. I am very disappointed. Now, I have to spend more money to get a new logo. I printed this logo on everything believing it was mines to use. I could have been sued for infringements. This sucks! I will never recommend anyone to Vistaprint ever again.

For the sake of history and validation that I have gone above and beyond being forgiving and patient; I have ordered from Vistaprint for more than 7 years. I have spent thousands of dollars ordering from them. My orders are large volume and include mailers and banners for real estate. I have done some research on Vistaprint today, and like the incredible growing number of businesses of this type, Vistaprint operates out of the Netherlands. This gives them an opportunity to be further out of reach from their customers and most regulations. Before you buy from a company out-of-reach and counting on those customers to continue with them, shop around. There are tons of businesses that can print and produce the same services. Any company can make and air a commercial in the U.S.A. The company operates under the parent company "Cimpress" and has 25 sub-divisional companies. Google "Cimpress".

I am a first time user of Vistaprint. I wanted to order my mother a notebook with a collage of photos on it for her business notes, as she frequently uses a notebook. I designed the cover myself and ordered it. 1st star: The process was very easy and user friendly. Right after ordering it on Monday with expedited shipping, I decided to check out reviews for the business. Normally I would do this before shopping on any new website, but the professionalism I saw was enough reassurance for me (2nd star). Of course, that reassurance plummeted after reading all of the holiday horror story reviews from the website from here. I opted to go through with my plan even after reading about late delivery, bad customer service and grainy picture quality.

I ordered several customed mugs from Vistaprint 19 days prior to Christmas. They sent the products to billing instead of shipping address. Company would not send new mugs to me prior to Christmas even though they offer expedited shipping on all products.

I have ordered custom printing from Vistaprint many times. The first time it was for photo thank you cards. Photo quality superb on heavy cardstock. Since, I have ordered many mugs with photos on it. Good quality. I just ordered mugs, tee-shirts, business cards, mouse pad and a poster, all with different photos on them. The order arrived a day before I expected it. The quality is excellent. They are gifts, so I hoped they would be great and they are. I will be happy to give them. I will be back.

I purchased 75 personalized Christmas cards to send out to my husband's business colleagues. I put a rush order in & while they arrived on time, I was completely unaware that square cards require 71 cents postage. It never occurred to me to check correct postage on what I perceived as a regular Christmas card. There was no mention of it in the description of the cards. Had it been disclosed before I ordered, I could have chosen a different card. It wasn't until they began to come back as "insufficient postage" did I realize what had happened.

On 11/26/2018 (Cyber Monday) I placed an order to have blankets made as a Christmas gift for my family. I ordered 6 blankets. Received them on 12/10. However 4 blankets showed up blank (no picture on them). I called in 12/10 and James said he will redo the 4 blankets and I will get them on 12/17. Today it is 12/17 and there is no tracking number so they haven't even been shipped out at all! I was charged $200 total for these 4 blankets that I have not received yet. So I called in again and spoke to Nikki. She apologized and said she is redoing the order and I will now get the 4 blankets by 12/24.

Vistaprint cancel my albums without a warning or a reason. When I called they said it was due to a high volume of orders so I'm guessing they just pick some to cancel. This was supposed to be Christmas presents from my grandparents. Thanks Vistaprint for running my Christmas and setting me back. They said they couldn't reorder again because more than likely it would happen again. Ugh... I only gave them two stars because I've used them every year for birthday cards and never had a problem but never again will I use them.

I ordered Christmas cards through Vistaprint this year. They had a sale during the week of Thanksgiving. I put in all information required. I never received a confirmation email from them. The cards came missing the main design on them. It is a blank black card with a photo. I called them today and was told I do not have an account. I told them I put in the info required when ordering. She said I must have used another email. I told her I did not as I only have one email. She put me on hold. I was on hold for 20 minutes.

Vistaprint made a photo poster of my late father-in-law which was used for his memorial service. We needed the print in three days, on that Friday because the service was a 3-1/2 hour drive away and we had to be there on Saturday for a Sunday. They assured me the order was expedited and would be at my home on Friday. Of course, I worried, especially under the circumstances, but the poster arrived on time. It looked great and was a nice addition to his memorial service. When a family is going through a loss, it is a relief to deal with people and companies who care. We really appreciated their professionalism and prompt service.

Vistaprint is my go to for holiday gifts, and I make a personalized photo calendar for myself every year. This year is the first time I EVER had issues with my order and Vistaprint's customer service was incredible. They helped me right away with my issues and sent replacements free of charge. NO ONE IS PERFECT but at least Vistaprint does what they need to do to make it right!

I foolishly signed up for the free trials of 5 different services offered by this "business". They were all regarding small business services--email marketing, web design, etc. I was given the opportunity to sign up when I purchased some business cards from them. I went to try and use the free trials and was unable to! It just said "processing" where you were to click and gave no option to do so or instructions on how to proceed. I tried a few different things; nothing. Pretty upset that I was unable to access the trials, I immediately emailed support--knowing that this seemed off. The fact that there was nowhere to click to opt out of the trials that I had opted into was definitely strange and I wanted to know that I wouldn't be roped into something I couldn't get out of. That is exactly what happened. Support requested that I call them--because my time is not valuable lol--to fix the mistake. I said that I did not have time to do this and would rather just opt out of the trials.

I made the mistake of ordering my holiday cards through Vistaprint this year; needless to say, I never received these cards. I ordered on Thanksgiving weekend, which I thought was more than enough time to allow for production and delivery. Soon after placing my order, I began to get emails that due to a production delay, my order was being postponed. After receiving a couple of these emails, I finally reached out to inquire and was told that they were unable to meet the design specifications (despite the fact that they were the offered specifications-I requested no additional frills). They offered me an alternate option, which I accepted. However, had I not reached out, I don’t think they would have made any attempt to inform me of the problem with my order.

I was extremely happy that I was on top of Holiday cards this year. I went through Vistaprint and had everything completed/submitted on 12/04. I paid the $20+ dollars to get it expedited in 3 days. On 12/05 I received an email advising that the company had ‘unanticipated production issues’ and that I should expect my order on 12/10. I called the company and was able to get my money back. (That part was good). The woman checked with production and advised me that I would have my order in the mail by (3:00 pm EST) on 12/10.

They have been sending my orders very badly printed, with the subjects being too dark to even see yet they charge me and send them right to me as if they did not notice. DO NOT BUY HERE! TOTAL RIPOFF COMPANY.

Although Vistaprint has good prices, ordering online is irritating because of the almost constant pop-ups urging the customer to buy more stuff, buy more stuff, buy more stuff! Even after I had placed my order the website hit me up to BUY MORE STUFF before it would even confirm that my order went through. It gave me a message that I had 10 min to hurry hurry hurry up and buy more stuff! I had to call customer service to get an order confirmation!!! Probably won't use them again because the aggravation isn't worth it.

In the past, I've ordered from Vistaprint with no problems and the products that I got were great. This time, I got my brochures and I was so disappointed. The cyan on it was so dialed up that the pictures looked grainy and dark and the color was off. I called in and the customer service agent was helpful and offered to replace them quickly, exactly what I would have asked for. That's actually a major reason this review is as high as it is. However, when I got the second shipment, it was only marginally better. I'm still really disappointed and upset at what I got. It's just not as good as when I initially got brochures from them. The color is really far off. Next time I will likely order brochures and anything else locally even though it will cost me quite a bit more and the process isn't quite as easy.

Vistaprint gives you the option to use their temples or upload your own. After spending months creating my brand using my own personal uploads they refuse to release your hard purchased work without watermarks. After numerous complaints and attempts to remove watermarks even after purchasing them. They say that "We do not give you any proofs without a proof mark." They have given no logical reason for this unwarranted action against their customers. I have been working with VP now for over 3 years and it wasn't that way when I first started working with them. I feel if we use their templates then that is understandable. But not if we use our own.

They really were very helpful. I wanted Christmas Cards to send out. With my Deceased Son's Angel Wings etc. They did a great job. Making the image that I wanted. They made the images with no complaint. And were very friendly. I was getting frustrated because I've had a few eye surgeries. So when I tried to do it, I totally messed up and deleted a couple images they made for me. But redid them with no problem. I will definitely order from them again. Thanks Vistaprint.

They charged my card without my consent. Last order I placed was in the summer 2018. It’s Nov 17th 2018 today. So I call as I kept my emotions in check and inquired about my charge. They were rude and gave me the runaround. Told me to talk to my bank??? So I threatened to cancel my account, at this point she told me to hold. So I went into my credit card statement and took a screenshot of the charge. She comes back 8mins later and starts to quiz me about where the charge is located on what card? I go back into my credit card statement and the charge had disappeared!!!

Vistaprint gave me excellent customer service. A product I ordered arrived damaged and they sent a replacement immediately. Unfortunately, I ask for the wrong order to be replaced and so they sent me the correct replacement as well. I'm extremely happy with the service. Quickly amending a mistake outside of their control as well as my own mistake. Will be recommending Vistaprint to all.

I recently purchased return address labels for our family Christmas cards. I was a complete idiot and didn't properly review the item before hitting "place order" and I ordered them without putting my zip code on them. I called Vistaprint as soon as I noticed this after receiving the labels and their customer service was the most excellent I have ever experienced! They told me that it was okay and mistakes happen and that they would send me a new order with the zip code added at no additional cost to me. What an incredible company. I will be a loyal customer forever.

I ordered business cards online and when I received them a couple days later, was disappointed in the print quality. Their customer service department is outstanding! I received a response within 24 hours and reprinted cards just 2 days later. I will definitely use them again and highly recommend to business associates.

Vistaprint has earned my business for life. I recently ordered my save the dates from them (200 magnets). When I received them in the mail, I noticed I spelled my own last name wrong! I felt so stupid. Vistaprint was so nice to me, and even sent me new ones at no additional charge. I am so thankful that they care so much about their customers. Highly recommend!!!

We ordered business cards 3 times now and order still screwed up. We initiated an order for business cards for an upcoming event with 30 days to spare. The first order we received had no Name or title on it. That area was blank. So, we called and had them make the correction. We received the second batch and never guess what? Yep, same exact card! Missing name and title. So, I am sweating it out a bit now needing these cards for an event. I called and told them about the error, again very apologetic and said they would have a supervisor call me and also get cards corrected and out to me in time for my event… lol.

Note: I was left with no option to click one star which I highly disagree Vistaprint deserve atm. My car exterior is damaged after only 8 weeks using the car magnet in my vehicle. The paint slowly built up small bubbles. ***Under the warning section - long term use could cause fading WHICH UNDERSTANDABLE... BUT HOW DO YOU DEFINE "LONG TERM"- 1 day, 1 week, 3 months or in my case 8 weeks?

On the back of my business cards there's a mark, basically a stain. There are smudge marks on my cards too. To make matters worse, the cards are in bad condition on the sides. Very poor manufacturing of their product and not what I was expecting. I paid $25 including taxes and delivery for 100 cards. Won't be purchasing anything from them again.

Placing a personal order, I kept bring looped back to the payment screen. Using online chat, they too could not get the order to process. Suggestion made to call directly-call made (10-minute wait). Customer Service had same issue, after seeking help from tech support, order was canceled, reentered, and processed. Order received missing envelopes for note cards, call to customer service (16-minute wait), apology made, envelopes ordered. Inconvenience credit issues. Envelopes received only 10 were shipped. Email to customer service, apology and 20 envelopes ordered, with expedited shipping. All good? The included envelopes were shipped using the inconvenience credit!!! Yay!! Included envelopes for notecards only cost $13.00! Time to use only local sources.

I used the $5.00 design service to create 500 business cards which I subsequently ordered for $$63.15 with shipping. After I received the cards, I received a Canadian tax invoice with the HST for my province. When I received my credit card, I was charged $6.72 for the design service and $82.19 for the cards. I had placed the order on Vistaprint.ca so this did not make sense.

I put in an order for Business Cards with plenty of time to get it done and shipped by a specific date. They sent me a notice stating it would not be done in time. I called and explained I was on a deadline and either needed the order by certain date or canceled. Said ASSURED me they would have it to me by that time. The time came and passed. Checked order online and still 'processing'. Had to call AGAIN to cancel. It's not a huge thing, but to have to call twice, and still not get your order for simple business cards = unusable and unreliable.

I have been a customer of Vistaprint for the last 8 years and my experience with them has always been very positive. They have excellent customer service both in helping to design materials as well as ordering. On one occasion where flyers were water damaged during shipping, Vistaprint immediately and cheerfully sent out a new batch at no charge. I highly recommend this company.

I have been trying to make a website nearly a month ago and I still haven't got the final product yet. I have been on the phone for many hours and again I have been hanged up before I could finish the phone call with Mayssa ** just because she had to go on a break. I had to recall and speak to a different member of staff which 10 times more helpful than the first one and had much more respect for her client.

I have ordered many products from VistaPrint from Xmas/holiday cards all the way to t-shirts and other printed materials. They always meet or exceed my expectations. I recently had t-shirts made for a reunion, and the quality is outstanding. The only thing I will advise is to but AT LEAST one size LARGER than you normally wear. I usually wear a L or XL and I ordered XXL and it fit great. My sister is usually a S or M and I ordered her a L and it is perfect. The images turned out EXACTLY as I had anticipated after seeing my online proof. Can't wait for us to all wear our shirts together!

Vistaprint sent me a coupon code for 40% off premium business cards with no expiration date. When I attempted to use the code very next day, it was expired! When I called the rep initially tried to just dismiss it and give me a discount for a lesser amount. I attempted to get a supervisor and couldn't get one to speak with me. When I finally got one on the phone, he said that the best he could do was give me a refund after I paid. All I wanted was for Vistaprint to honor the coupon upfront. I sent an email to Vistaprint and got a response that was written in broken English that apologized but didn't offer a resolution. They were a waste of my time!

This is the THIRD time that my business cards have been canceled. After receiving my shirts, banner, notepad, and soon, a business card holder - from three different orders - my business cards are STILL NOT COMING. I have talked on the phone with someone from customer support for 57 minutes, and all he could say was that the premium finish for my cards, that I had selected, wasn't working correctly. We changed it, and I reordered - STILL canceled - yet sent me my good for nothing business card holder selection that I aimlessly clicked into my cart - I ONLY WANTED CARDS in the first place. This company is the epitome of lazy for being one of, if not the, largest printable companies in the world. They have held my business back for three to four weeks now. Will not order from them again.

Creating my poster, cards and brochures was super easy. Customer service was very helpful when I needed anything... responsive and timely. My products look exactly as my final proofs. I could not be more satisfied with this company and product. I will use them every time. Not sure about the negative experiences other customers had because my experience was terrific.

I ordered coupons to be printed from Vistaprint. They completely botched the job! There was no quality control at all. The coupons were gibberish. I had a deadline where I needed to have these coupons for an event I was doing. When I called them to complain, they told me the soonest they could get my coupons to me would be on a Thursday when I called on a Monday. Unfortunately this was a time sensitive order so that would almost have been 1 week from the time I originally needed the coupons. They said they couldn't get them to me any sooner since their closest printing facility is in Canada. I was very unhappy can couldn't believe they have no quality control. Anyone who would have looked at this work would have seen that they completely screwed up. Don't use them if you have a time sensitive project where you can't afford for anything to go wrong!

My business partner and I set up valuable time in order to create our business cards. The low advertised price was much higher at checkout. This is false advertising and dishonest. A complete waste of time!

Just received someone else’s business cards (not ours lol), terribly packaged, AND delivered to our neighbor! We specially placed this order last weekend to get them here by this weekend for a business event. Now they won’t come for three more days which totally defeats the purpose! WE WILL NEVER USE THIS COMPANY AGAIN.

I work for a website agency and we recently had our first client account experience with Vistaprint. The guidelines and hoops they force their customers to jump through are unlike any we've EVER encountered in our experience working with domain registrars. Do NOT purchase your domain through VistaPrint. Just don't do it. Web services were clearly something they added to their capabilities because they weren't making enough money on their print services. They don't know what they're doing, they believe their customers are ignorant, and they will take advantage of you as many times as possible.

I recently ordered customizable postcards from Vistaprint and made them into Save the Date's for my wedding next year. The website was super easy to use! They were just delivered today and the quality is outstanding! Can't wait to send them out to our guests. :)

I had one of their original websites when they started to offer website services. After three years (or so) of uninterrupted service, the website was no longer able to push through the "Contact" info. This resulted in Vistaprint to have to do a total redo of the site. I asked for and received compensation for the difference in the price between the old and new website. The new website was up for only two weeks before it disappeared off the web in its entirety! I spent three days calling only to be told the issue was escalated and I would be kept in the loop. All the while losing possible business...

I ordered golf towels from Promotique by Vistaprint. They looked like great quality and were estimated to arrive in time for my event. I placed the order on a Monday morning, they took the money out of my account immediately. I didn't hear anything from them and online it said it was still in review. So I tried to contact them the following Sunday. They called me Monday (a week after I purchased and only after I reached out to them). They said they were sold out of the item I ordered. Who knows when they would have told me if I hadn't called.

Received my cinch bag, bag was wonderful and great graphics but the string on the bag didn't work correctly. I called Vistaprint, they were professional and are shipping me out a new one today! :) Great Experience and great customer service.

I had ordered 550 invitations from Vistaprint and paid for a rush on the order, so I could start getting them ready for mailing early... I ended up getting SEVEN packages from Vistaprint. Inside the packages, the order was broken down into weird increments (10, 20, 25, etc.; some had envelopes, others did not) each little increment wrapped in extra plastic and extra cardboard. Nothing was marked in any way, so I had to HAND COUNT everything. You can imagine the kind of language I was using when I discovered that I received 550 envelopes, but only received 355 invitations!

Ordered sticker, had an email saying the applicator wasn't in stock, I rang as I needed the sticker urgently. They promised to send it, and I would get it on time, but it didn't arrive by the date they said it would. Left me completely stranded as I needed it for a particular event. Shipping failed twice!!

I didn't proofread properly and ordered 500 business cards... with the wrong phone #! (Yes I'm an idiot). Vistaprint not only reprinted and express mailed me corrected cards, Shauna helped redesign a section and made the cards perfect. All totally free! I can not think of any business in the world that would eat the total cost to keep a very stupid customer happy. My company will use only use Vistaprint from here on out.

I made wedding invitations online and they came out beautiful. I received my shipment in just 5 days!! I was so impressed with the quality! I will definitely be ordering from them again. I also accidentally choose the wrong paper and realized it when I was already checking out, so I called customer service and they were able to QUICKLY help me edit my order. I'm a very happy customer!

I ordered 100 custom business cards on Tuesday with an ETA of the following Tuesday. After an easy design & ordering process, here I am, sitting happy as a clam with my high-quality cards just 4 days later!

I ordered some business cards that had some errors when I received them. I used the online chat service and was given an apology and they are sending me a new box of cards to correct the issue. I was very impressed with the speed they responded and there were no hoops to jump through. I HIGHLY recommend them!!!

I went to buy a couple of posters on their website and was presented with a 25% off discount automatically with some summer deal. Then when I got to the page asking for my name and address and email, I got a checkbox where I could sign up for their promotional emails to receive an additional 15% off my order. I agreed to this. Then when I got to the order review page, it only had the 25% off discount. Where was the 15% off discount!? I called customer support and they said only one discount can apply. I told them I had already received one discount and then the website offered me another later on.

Spent a lot of time filling out 3 orders for checks for personal and business. When I went to check out it states they will only ship first class mail but will not allow a PO Box to be printed on the checks and they will only ship to the address on the check. So basically if you have a PO Box you cannot place an order. They did not let you know upfront that they would not ship.

I ordered 3 times from Vistaprint over the course of 5 years. First 2 orders were flawless, I loved the quality of the paper and the print. But the last order was a disaster. I paid for the premium paper and what they sent me is extremely cheaply printed biz cards. The paper looks very cheap and the print quality is even worse. I can print with better quality with the printer I have at home. It looks like they went for cost cuts over the years and quality went way down.

I was originally really mad, because my return address labels arrived completely blank... not sure how that happened, but to make a long story short - Vistaprint made it right, and sent me a free batch of replacement ones with the correctly printed address. This may seem like a small thing, but I sure appreciated it. The customer service representative I dealt with, whose name I wish I remembered (Sorry I couldn't find it in my email history) was compassionate, kind, polite, professional, patient, and understanding - and made it right. Thank you for that. By the way, the products: return address labels, and checks - all were of very high quality, so I am really thrilled with my order. Thank you, Vistaprint!

We ordered postcards for personal use sometime in early 2017. I just found out this month they had been billing me $18 per month since at least June 2017. They said the amount is for a website. After a lot of back and forth speaking to Aretha I've learned it's for a website we didn't ask for, do not use and doesn't exist. We do not own a business or have a need for any website.

I ordered some business cards but unfortunately some of the print was cut off. I did an online chat with Mariam ** and she was extremely helpful. Not only did she amend the cards but she sent out the new ones at fast rate delivery and at no extra charge and included a lovely leather case for me to put some cards in. I am really happy with the service I received and would have no hesitation in using them again recommending them to anyone. I am very grateful! Thank you Vistaprint. :-) :-)

I ordered postcards which were guaranteed for a Friday delivery. Before ordering, I had called customer service just to be sure that the items would be delivered by Friday (using expedited shipping). "When you say that I will have them Friday, is there a 90% chance they will be there on Friday? 95% chance? 99% chance?" I asked the customer service person. "There is a 100% chance it will be there", the customer service person said. On Friday, the cards were SHIPPED, not delivered. Uggh! I called customer service, and the representative told me that the items were shipped from Windsor, Ontario (!) to San Diego, California by REGULAR UPS, even though I had paid $23.00 for expedited shipping. The person estimated that the items would arrive "on Tuesday or Wednesday". So frustrating!

I have called them 6 or 7 times telling them that I do not live inside the City of Pueblo Colorado, my address is outside the city. My Zip Code is outside of the City Of Pueblo. But since my address says Pueblo, Colorado because that is what the Post Office says it has to be Vistaprint charges me too much sales tax. I tried to speak to some in charge, however, all Vistaprint would do is give me Colorado Department of Revenue phone number. It is funny Amazon, Sam's Club and other online sales can get the correct sales tax, Vistaprint cannot and will not provide anyone to speak with to try to fix the problem. I am done as a business person with Vistaprint.

I had a few great years getting labels from Vistaprint but then this year they just deleted 6 labels I hadn't finished designing yet. They sent an email to say that would happen but the heading was not clear at all (all it said was 'reminder' and 'add us to your address book') and so I didn't open it considering there are so many emails from them and I can't open them all. Anyhow I am crushed that all the hours of work I put into the labels was for nothing and then the company didn't bother to offer a single bit of compensation even after I asked them to.

I wanted to check them out and submitted a super small order of pens. $22 for 5 cheap pens and it will be couriered so extra $15. And of course Government Canada HST. $7 bucks for a cheap pen. Nothing could go wrong right? Well, first of all, one day I am returning home and the ripped off envelope is sitting in front of my door. The building has a buzzer system and I would be buzzed if the person tried to contact me. He/she didn't. Inside, two plastic bags: 1 with 4 ok pens, another one with 1 messed up pen. And just sent like this. LOL. No apology. No nothing. Called them: they said they will send additional 5 pens as their apology but somehow they felt that Purolator was not the extension of them and tried to say that it was ok. VISTAPRINT, is it ok for strangers to enter your building, or your home? IT IS NOT OK! AND IT REFLECTS ON YOU.

Not only do they make it nearly impossible to cancel an account with them... but even after you send your account number more than once they pretend they don't get the emails or even messages on their website. They continue to charge me after I have emailed and messaged several times (with my account number). CANCEL MY ACCOUNT. I DON'T USE YOUR SERVICE!!!

In June we reordered a business card from Vistaprint that we had ordered before. We have used Vistaprint for several years for three different businesses. Our June order was promised on the 3rd of July. About July 5th we received a notice of our order canceled, then that the design in our portfolio had expired. Then we received a notice of our new order now promised July 13th. We did nothing, the emails just came in with no input from us. We emailed and called and Vistaprint would do nothing and then send us an email praising their good service stating they were so happy they solved our problem without charging us and additional charges.

Ordered business cards, door magnet and signage. Well, they said fast shipping, but by the time I got through all the editing of my details it ended up being 3 day shipping, and here I am waiting on the third day and it hasn't come. And it is 530, so I do not think it is coming today. So they are slow at shipping when they say fast, and they do not even pull through when they say they will. Not impressed at all.

I'll use them for all my business cards. I haven't had them print anything else but I love my cards and their recommendation. Their mobile design is far ahead than any other's and I notice they are always innovating. So I'm sticking with them.

I ordered two custom printed T-Shirts, one for me and 1 for my daughter. When I did, I gave Vistaprint my new email address (I'm not putting it in this complaint because I do not want a ton of spam). I was not happy with the quality of the brand of T-Shirt they used and their print job of the photo I provided on the T-shirt was way too big and of very poor quality. I sent them my complaint and I provided the order number. And I have had no response. I will not buy anything anymore from Vistaprint! They still show my old email address on their site. I think I should probably quit buying anything online.

Summary: Pros: Extremely quick delivery, highly protective packaging to prevent damage, neat and even cut lines, crisp letters and pictures that were true to my Photoshop design. Cons: Confusing website may cause consumer to spend more money than the website advertises. Details: Upon reading MANY negative reviews regarding incorrect colors, skewed cut marks, blurry/pixelated designs, and extremely late delivery dates, I was very nervous about using Vistaprint after I had already ordered my wedding invitations.

Ordered 4th of July postcards for an American Flag Giveaway to my clients and prospects. They sent me the proof of the product that was supposed to be delivered via Vistaprint, however, they didn't care to mention that the area I filled out was the area where the addresses were supposed to be printed and after numerous discussions with them confirming this was a good to go product they sent it out.

I have purchased from Vistaprint on numerous occasions and have always gotten quality materials. When I did have a problem with one of my items, they gladly replaced it (100 pieces) without any hassles or extra costs to me.

I ordered a personalized banner/T-shirt for my husband's surprise Birthday Party expecting it to come in days before his party, I was very impressed that it came in more than a week before expected and it was exactly as described. Not my first time ordering from Vistaprint definitely not my last. Thank you so much Vistaprint for another successful order. Highly recommended!

Really pleased with Vistaprint. Not only are you able to create your own design but they have exceptional customer service. I accidentally purchase 1,000 business cards with an incorrect phone number, and they allowed me to edit and reorder - for free! Very happy with this company!

Ordered business cards a reprint (have used this company for several years) on 5/26/18. Was to receive cards on 6/6/18. When they did not arrive, went on website and noted still processing. On 6/8/18 called company who stated card had been declined and an email sent, this was not true. Never had any communication, after an hour on the phone and transfer to the billing department replaced the order and was told card went through. This new order was to arrive on 6/15/18. Today 6/18/18 order still not here. On website still processing, when I called was told there was fraud activity and account restricted can no longer order. Was never notified and when questioned how they could approve a credit card then close or restrict an account would not give an answer. I am going to share with as many people as possible to never use this business.

I had a wonderful experience with the customer service representative, Alfaize, at Vistaprint. I ordered invitations for my child's birthday and I was not happy with how they printed on the matte paper stock. I contacted Vistaprint to inform them that it was my mistake, and I did choose matte paper for printing, but I was hoping to change my order to glossy paper stock. They were extremely accommodating and I received new glossy invitations just days after my inquiry. I will be using Vistaprint for all of my future invitation purchases.

I ordered some t-shirts for a family vacation and paid extra to have them mailed express. At check out I was guaranteed that the items would arrive before the vacation. I was so excited to surprise my family! They did not arrive on the guaranteed date. When I checked via the tracking number I was informed they would arrive TWO DAYS after we would leave for vacation!! I am so disappointed!!! This is a horrible way to do business! I canceled the order and will use every social media outlet I have to warn people of this company!!! I will NEVER use Vistaprint again!!!

I am very displeased with both the quality of the business cards I received from Vistaprint and the quality of the customer service in dealing with my issue. I had ordered cards that were dark grey on one side and light grey on the other with black print on both sides. This was a preexisting design offered on their website, and I did not change any of the colors. When I received the cards, the side that should have been dark grey (with my business name in black letters) was just solid black. I assumed there was a printing error and contacted Vistaprint to let them know.

I would have rated Vistaprint 5 stars but cannot do so this time due to the rudeness of the manager to whom my case had been escalated. I had ordered metallic business cards to be here by 7th June. I hadn't had notice of dispatch so decided to call and inquire. Call handler informed me that my order hadn't gone through as their machine had technical problems. She refunded me and promised new metallic and extra glossy ones would be reordered for arrival 8th June.

They are real quick to get your business and start charging you. Once you start digging and asking for changes to your site, they fall off the deep end. They are literally GONE GONE. DO NOT USE THIS PLACE FOR YOUR WEBSITE!!! They have "hidden" charges that will get you in the end, and your site, when they finish with it, looks like a third grader did it. UGGH. This site sucks!

VistaPrint is a great option for getting my custom printed materials shipped to my house! They have great product selections. But some items are priced too high to enable me to print things for resale from my own artwork. If they offered options for me to have my items priced for resale by me with my art, they would get a 5 on value. I love the items. But Fine Art America is doing okay for selling printed art items.

I uploaded my own design and did double check it with customer support too. I am very happy about the service provided by the Vistaprint team and I would recommend to use it for Business purposes. The raised prints looks great. Thank you.

The representative were very helpful as well as knowledgeable. Were able to help me actually make my selections online. If I did not understand something they were very helpful.

In the last 2 weeks I ordered 2 separate orders. I used PayPal as the method of payment. My bank withdrew the funds within 1 or 2 days. Vistaprint claims they have not received the funds from Paypal... Of course 5 days go by and I contact their CS Dept. I send them a snapshot of my order# and also my Bank showing the funds being released. That's what the CD Rep asked me to do. So I follow these instructions. About 8 days after my first order they ship it at last only because I stayed on them. They did add an additional 50 flyers. Wow. Lol. Now on my current order that I placed Sunday April 29th. It's still on hold 5 days later for the same reason. Saying that they have not received the payment from PayPal. They should at least put up a disclaimer stating if using PayPal there might be a delay. Of course they don't have a disclaimer.

Great Quality - Amazing delivery time (2 days and it was built on a Sunday). I made an error on my order and customer service - Rosemarie through quick chat was awesome to help. Will continue to order and recommend Vistaprint! Thank you!

Love the product at Vistaprint. Keep used and taken care of online in a fast manner. I like that. Good work. Im able to have cards designed and print. Thank you.

Simply put, I paid for express delivery and did not receive my order when promised. This delayed an important aspect of a marketing plan. In the meantime I placed an emergency order with nextdayflyers.com. Delivered as promised the next morning. Vistaprint's delivery was at the end of the day...and by now, useless. Vistaprint customer service refunded the express delivery fee. Nextdayflyers.com understands that timeliness is crucial.

I have had many things made by Vistaprint and have never been disappointed. Always pleased with the quality at a very reasonable price. If anything needs improvement their teams will let you know before let go to print.

Vistaprint does great work and offers good deals. You can create the entire product from scratch or use one of the templates provided (lots to choose from). For a few extra cents you can create a business card that is truly unique & really catches everyone's eye! I surprise friends with gifts of business cards from Vistaprint. All have been a hit! Many accessories to choose from too. It's my go-to printer and I don't need to leave my home.

The quality of the cards I ordered were good. It is especially easy to re-order cards from this company. I have been ordering from them for about 7 years.

I loved the vast selection of designs, but I wish there was a possibility of all products available in all designs. I could get cards & a sign, but not stickers.

I have never had an order filled incorrectly. The orders always comes on time or even sooner than expected. The ink refills are just as good as the manufacturer's if not better. I have never had a leakage problem.

I bought a 6' banner. It arrived better than the local stores wanted to provide, and at 1/3 of the price. Vistaprint is my go-to for everything from now on.

I ordered business cards from one of my starter sets given to me when I first started working. I was able to use the online tool to create cards with the added difficulty to have one side printed in Japanese. I had to fiddle a bit with the tool but the cards came our great. The delivery was quick in just a matter of days.

Would highly recommend Vistaprint to anyone. Our wedding invites came out really nice but I had made a very stupid mistake on the front and spelled my future husbands name wrong, it was totally my fault and was gutted I had made such a stupid mistake. Vistaprint was so good about it, they corrected the mistake and agreed to resend the invites to us via swift post at no cost. I couldn't believe how nice and helpful they were over the phone. I would definitely use them again for any printing.

I worked for a company that I left over a year ago and they still have my number on their website. Contact with the owner is not possible and Vistaprint refuse to remove it. I have done business with them for years but will no longer continue.

I signed up for the free month of social media marketing Nov of 2017 and cancelled the same month as it was not doing anything for me. Now April 2018 (5 months later) I noticed they have been taking monthly payments from me of $10.50. I called to get refunded and it was no problem but how many people notice this? Seems strange. Otherwise I think they are great in all other aspects... fast delivery... accurate and great customer service and great prices.

I have been a Vistaprint customer for years. I've always loved the quality of product that they offer. But recently they've been screwing me around with orders. I place an order for fast shipment. The next day, no shipment notification. I call them and they give me a runaround. On four different occasions they've told me: "Oh, your payment didn't go through" (It's a credit card that should be fine to work), OH: (literally) I don't know what happened. Now they're saying that they don't deliver to my address? Which is totally ridiculous because I know they deliver to here. It's freaking normal street address. I've given up on their runaround and am going elsewhere. I think they just want customers to cancel and have to reorder, thus losing their discounts.

I am unfortunately writing to Vistaprint as a very dissatisfied customer. If I could give Vistaprint -5 starts, I would. There is a blatant gap between the customer service I would receive on the phone and the actual follow up, especially in relation to any supervisors or managers (or lack thereof) I would connect with. First Order: I order my wedding invitations and envelopes originally on 1/08/17, with expedited shipping, to arrive on 1/10/18. The envelopes arrived the wrong size. I called (great phone customer service... or so I thought), envelops were reordered on 1/11/18.

After spending hours perfecting my site with as little creative tools as possible, I finished. The next day I went to my site to view it as a visitor would. At first it said it didn't exist, then it came up on second try. But it has an I with a circle around it prior to my URL. When I click on it, it warns visitors that ANY INFORMATION SHARED WITH THIS WEBSITE COULD BE STOLEN BY ATTACKERS! INSTANTLY, I called Vistaprint to ask what happened and why sites aren't SSL? I am then informed that none of their websites are SSL! WTF? In 2018, what kind of company that offers websites doesn't have SSL??? The moment their I.T. department said "hey, we should offer websites to clients." someone should have said, "before we even start code, we need to ensure each site is SSL!"

I made an order on the 5th of March, it was supposed to arrive on the 12th. My event is on the 20th. I got the order confirmation and was happy with everything until the order did not arrive on time. I called a couple days after and asked where my order was and they just said it had been canceled as the payment hadn't been processed. I didn't receive any emails saying there had been a problem with payment. They just apologised but couldn't get my order to me in time. Don't give me an apology, bring me a solution! They obviously don't want money or loyal customers because they couldn't call or email when there was an issue with the order. This could have been resolved so easily but dealing with them was a waste of time and very stressful!

I have used Vistaprint over many years to make promotional postcards. I have found their site very easy for a non-technical person to work with. The finished products arrive quickly, are of high-quality and affordably priced. When there have been problems, they have generally been attentively dealt with to my satisfaction. I am almost always very pleased and get good results and feedback from my customers.

RUN! I ordered some posters for an event. I was not super engaged and they asked about our business logo. I didn't realize I had signed up for a $30 a month kind of subscription whereby they keep sending me junk. I called them to cancel and they billed me again. They are a complete scam. BE very careful about what you are signing up for.

Vistaprint does a lot of different things. They do business cards, banners, t-shirts, design service; and so much more. I had two of my children graduating high school and I was able to design our invitation cards with photo and design. Easy online ordering and very reasonable prices. They came in on time and was professional.

I have an Etsy account where I sell business cards. A customer contacted me to match Vistaprint's prices. I said I cannot. Customer then requested to purchase a PDF file. I declined. Customer then had Vistaprint replicate my cards for $10. Not only did I lose the sale, Vistaprint is profiting off my ideas.

They had lots of nice designs, but that's the only thing that is saving this company from a 1-star review. I had a nightmare just trying to create an account. It said my email address was invalid, which it wasn't, and I ended up finding a loophole by which the website would allow me to just create an account. That loophole was to sign up for email promotions... thought I was just giving them my email address... no, I have to create a password just to get emails from them! Then, once I finally had my account set up, went to order some business cards. Before I could check out I had to click through three or four pages of products which I didn't want. Should have checked out reviews of this website before I ordered my business cards. If I had I wouldn't have ordered. Probably won't be ordering again. We'll see whether the cards are good quality once I get them. No matter what though, I won't be recommending Vistaprint to anyone.

I have been using Vistaprint for a few year. Each time I have been very happy with this company: excellent products, very good service and value for prices. I also have receiving my orders on the time. The company is so impressive. They replaced free charge one of my order I wasn't happy with. My friend told me she refused the package, and the USPS sent it back to Vistaprint free of charge. Vistaprint is an online supplier of printing & promotional materials as well as marketing services with an excellent website very easy to use. Great company, I highly recommend it.

Bought business cards and they signed me up for some website thing. Did not agree to it - and have repeatedly tried to stop billing/cancel. They have made it a nightmare to cancel. I will never use them again.

Unfortunately, the polo shirts I ordered both shrunk 3". When they arrive, they come really big but after you wash them, using their instructions, the shirt was too small. When I called they said they only sell one type of polo shirt so there was nothing they could do. Disappointing.

Trying to purchase business cards from them, but they will not accept my email address as there are only 2 letters before the @. I run 3 business' and have 5 email accounts that all start with my 2 initials. I have NEVER had anyone not accept my email "for security purposes." This is the most ridiculous thing I have ever encountered. Cannot become a "Verified Buyer" as the site wouldn't let me buy!!!

I don't recommend using Vista Print, the prices are cheap because you get what you pay for, If you want to make an impact with your customers then I would recommend finding another Business Card supplier. Look at Digital Business Cards, remember we live in a digital age.

I ordered a memory book for my fiancé, as a gift. I got it delivered within 3 days And the quality was amazing, all the images were extra clear in that book as compared to the quality I provided them.

I ordered letterhead with a paper color other than white. Much to my surprise, the back side of the letterhead is white. The weirdest looking paper I've ever seen...and worthless to use for my letterhead. A complete waste of money, and the customer support when I called to register my dissatisfaction was useless. My recommendation - don't order anything from Vistaprint - you never know what you are going to get.

It's time to end this relationship. I've purchased business cards from Vistaprint many years and the attention to quality is miserable. My latest order came and all 500 cards were cut wrong. The replacement came and all cards were cut wrong. I'm waiting for a third shipment. I called and was told they don't check before they ship! What a terrible way to run a business.

They are amazing! They helped since the creation of my business cards, the art, ideas, so I misconfused my address for my shipment and because that I had a delay, so when I need to contact on customer service I was thinking about waiting one hour over the phone, but instead I have this experience: they were super amazing! Fast, polite, professional, Vistaprint now is for me one of the best.

I placed this order on 12/12/17 and it was promised by 12/20/17. I made an inquiry on 12/19/17 on the status. Out of the blue I receive a $4.93 refund for an unexplained reason and the following response: "Thank you for your recent order D651B-L4A17-1J6. Unfortunately, due to unanticipated production issues, your order hasn’t shipped yet and your delivery will be slightly delayed. >> Please know we’re doing everything we can to get your order to you as quickly as possible. We expect your item to be delivered by 12/25/2017 and as soon as it ships we’ll send you a confirmation email."

I had 1500 business cards printed by Vistaprint. First of all, I used their site to create the cards. This process was very easy and the cards looked great. Next, when I received the cards they were just as they looked on the site, not quite as bright in color, which is to be expected since the computer monitor uses actual lighting, but pretty darn close! I was very, very pleased to say the least. Then, I realized I had made a mistake on the cards. I called Vistaprint about 3 weeks after I received my order and explained I had made a mistake. They re-ordered the cards for me and sent them out to me at NO CHARGE! This is an amazing company! Also, every time I spoke to their representatives on the phone, they were very kind and patient. I would recommend this company without reservation.

Been using for 7 years, and still totally happy! I was surprised by the bad reviews. I sure hope they are wrong since I just ordered a poster and 2 new magnets for my car. All I know is, every product has come back to me PERFECT! I run a company called Napa Valley Nanny and my husband uses them for his wine tours - Savor Napa Wine Tours. We are totally satisfied with: Business Cards, Postcards, gift certificates, poster, car magnets. I can't imagine that I'll be unhappy with the order I just placed. Also, THEY ANSWER THE PHONE and communicate clearly, and are SO helpful. I wish they would make balloons, since I ordered mine from Wristbands/Imprint.com and was SO unhappy with customer service and the product was horrible. Please start doing custom balloons!

VistaPrint makes ordering business cards, and brochures easy. Their staff is very helpful. They have a pretty good selection of styles and templates. It's a low-cost way to help your business grow.

Whatever they once were they are not anymore. Years ago Vistaprint was to go to Business accessories solution. For a great price and quick service you would get what you want with very high quality and on time. Now they are virtually the most expensive and consistently miss deadlines which for a small business person is critical. They will not be getting my business anymore. I say this to help others looking for a recommendation. There are many better solutions next time. I’m going to Staples.

Of all the online card options I thought to give Vistaprint a chance. I paid extra for expedited shipping and the cards have still not arrived 2 days past date. Not getting in time for Xmas. They've reimbursed my money at least, but total disappointment - will not use them again.

I've had problems with their quality of work four times now. The print quality was great when I first started using them, now its seems rushed, poorly executed, and unable to keep up with their promotions. This last, and final, incident occurred when they failed to print my order, even though I got a tracking number, and then also failed to notify me that there was an issue with my order. When I called to inquire, the customer service promptly returned my money and reissued a new print job. Even that failed to be delivered at the promised time.

No way! Make a note not to use them ever again. I remember this same thing happening in the past. Printing completed fast, but rush expedited or fastest shipping is slow with absolutely no options to ship faster even when calling on the phone. Also the shipping delivery estimate was wrong. Shop local, skip the ship and this business that will not try to accommodate common modern fast shipping methods. I hope Amazon starts an online printing operation.

I made a mistake during the checkout process when I placed my order. I reached out to Vistaprint via live chat. We were disconnected mid conversation during the live chat process and not even five minutes later, the live chat agent called my phone to help resolve things. I was blown away that they followed up with me. I thought I would have to start the process all over again. She was so helpful at resolving my issue. I will definitely refer friends and family to this company.

We ordered our year's Christmas card through Vistaprint and received them much darker than they showed in our preview. It was not at all good quality and the photo is obviously much darker than it should be. We were quite disappointed with them and realized we wouldn't be able to send them out in that condition, so we requested either a lighter reprint, or our money back. They said they would brighten the photo and resend us a new copy with express home delivery. Of course the delivery didn't arrive at home, instead it was back at the little supermarket that we have to take a train to get to.

I have ordered from Vistaprint in the past and have always been satisfied. However, I placed a large order for Tote Bags, individually printed with dog's names. I placed my order on November 10th, proud that I was well ahead of the game and would get them in plenty of time. Called on Dec 11th and they told me that I would need to resubmit and the order would reach me on the 27th December!!! There was no expediting this order. When I wished to cancel, they said they would refund half and still send the order, which is absolutely no use to me as Christmas gifts for clients given AFTER Christmas is highly unprofessional. I had to quickly find an alternative which I did, but they're unable to print individual names AND I had to pay $154 to expedite the order which still isn't going to reach me until 2 days before Christmas. All in all a terrible, terrible experience with this company whose blatant inefficiency is now reflected badly on me and my company.

I ordered business cards for my Uber business (private contractor/self employed). Vistaprint gave my information to some company in California that sells Labor Law posters. This company started harassing me to buy their posters or I would be turned in to my local Labor Board for not having them which could net me a $36000 fine! I'm not even a business that has employees... I AM SELF EMPLOYED! These Vistaprint people violate every privacy policy there is out there. Buyer beware and stay away from them.

I have been using Vista Print for several years. Each time I have had interaction with them I have been very happy with their concern for detail and the excellence of their products. I highly recommend them!

I ordered small postcards for people to fill out with contact information. I only needed one side printed and I chose the matte side, leaving the glossy side blank. After I placed the order online, I discovered I was charged for double sided printing even though the customer service rep told me it would not be an extra charge. I even saved the text of the chat with the customer rep and sent it to them. Despite my objections, they gave me a credit. I wanted a refund for the disputed charge.

Printed material is decent, considering most jobs are done on gang runs (multiple project jobs where various colors are used as opposed to a single run, where color can be custom matched) and still maintain their color down to about 98% with no bleeds, splotches, etc. Folded cards or brochures in my experience (I've ordered both in larger than normal quantities) are usually not sent scored. Or if they are, only partially scored. This means the customer ends up bending their brochures or hands by hand, which is tedious and never seamlessly uniform.

Their Guarantee is very IMPRESSIVE. They will replace free charge any order you're not happy with. And their quality and prices are excellent. However, I haven't ordered from them for a couple years and it does look like they have changed their website somewhat. Their website used to be so easy to use in designing your own cards, etc. and I'm not sure if they're retained that same standard of excellent as I've read one review on this site that tells me they may have changed their website to something less than what it was - an excellent website so very easy to use. Overall great company.

I have a huge photo shoot coming up and Vistaprint said they would get me my flyers in 2 days. It’s is 4:35pm the day before I was suppose to get the flyers. It’s too late now to go anywhere else to get them printed and to me in one day when it’s 4:35pm. So now the 50 flyers are a wasted.

On 11/26/17, I placed an order through my reseller account to purchase a banner for one of my customers. I selected Standard shipping, which had a guaranteed delivery date of 12/4/17. The banner shipped out the same day and the following day I tracked the item on UPS and it stated delivery of 11/30/17. However, when I went on UPS today, it shows that the banner has been sitting at the UPS facility in Oak Creek (which is 10 minutes from my house) for 2 days.

I have never ordered anything from Vistaprint - did not even know who they were until I found two fraudulent charges on my credit card. One was for $700 and another for $800. Luckily, I found them within a day of the charges being made, and was able to have my credit card company take them off and send me a new card. Ironically, about 2 weeks later, we received a large package from Vistaprint with 50 white hoodies and a middle finger with ** you printed on them. I must admit that I laughed when we received it, as I've never been told off in such an interesting way. Nonetheless, we refused the package, and the post office sent it back to Vistaprint free of charge. Dangerous company, though.

I am a small business owner and I ordered a batch of 50 calendars for the holidays. The online chat was very helpful when I had questions about creating the layout and photo quality control. The calendars came in and they look great, however I was about ready to ship them when I found a couple of them were missing pages. I called customer service in a tizzy to report the printing issue. The gentleman I talked to was polite, apologetic and understanding, and ended up sending me a whole new order free of charge with expedited shipping. I was delighted and I look forward to continue working with them.

Had a great experience with Vistaprint. I ordered a sweater in the wrong size and they reordered an additional sweater at no cost for me. The customer service rep had a great attitude as well and was just generally very helpful.

I have been ordering from Vistaprint for a year now and I noticed that on a few reorders the price has increased by as much as 50% over the price from less than a year ago. When I complained about this to them they denied any price increase in the last year yet I can easily check my order history and see what I paid. Even with the evidence I presented to them they still denied any price increase. Toooo funny. Anyway... Lost a lot of confidence in this company now so will be seeking a new company to do business with.

This was our first experience ordering business checks from VistaPrint. The checks arrived earlier than expected and we were pleased with the quality and value of their product. Would definitely recommend this company to a friend.

Company has truly amazing customer service and service levels. Representative was extremely patient and detailed helping me to order cards for myself and group of colleagues. I am impressed and will definitely order again. We have used Vistaprint in the past as our business grew over years and they always demonstrated very good service levels and very good quality of product.

Vistaprint has absolutely excellent customer service and to me that says it all. Any mistakes that they make they correct without a second thought immediately send you a replacement or fix the mistake. You can talk to their customer service people and they don't give you scripted robotic answers. I will always do what I can with Vistaprint. And their prices are lower than any I have compared them to.

I own a housekeeping service in Seattle and have been a customer of Vistaprint for 5 years now. I get all of my products there because their prices are AMAZING and they bend over backwards to make sure you are happy with their products and services. They have even given me a free month of services here and there. Don't waste your time elsewhere. If you're small like and want to look like the "BIG BOYS" out there like IBM, every promotional or business product IBM salespeople have, YOU can have too, and at an amazingly low price. I'm a devout customer.

I've used Vistaprint for about 10 years now, for both office and personal holiday cards, yard/event signs, booth display signs, banners, business cards, calendars, coffee mugs and other promo items. The ONLY time I've been disappointed with an order was MY FAULT: I used inferior (low-resolution) graphics--and even then, VP immediately and proactively (i.e., WITHOUT MY EVEN ASKING) issued a full credit for my order. You can see this extraordinary responsiveness throughout the review histories for their products. Also, they have never failed to meet their delivery date on my orders--when they thought Hurricane Harvey might delay my shipment in August 2017, they sent an email notifying me that they'd credited the shipping cost back to me, because it might arrive 7 instead of 5 days after I placed the order! (BTW, the order arrived on time anyway, from VP's storm-impacted Houston facility.)

Placed an order with Vistaprint on 10/16/17. According to the tracking information provided by Vistaprint, my shipment arrived in my city on 10/20/17. UPS claims they made three attempts to deliver my order. I called Vistaprint today to express my frustration and to determine what the hell was going on with my order. The first customer service person that I spoke with was incompetent and tried to give me inaccurate information, stating that my order (arrived in Chicago on 10/20/17) was rerouted.

I ordered business cards and notepads. Both arrived incorrect. Idk if I made the mistakes or they did but I called to let them know they should have caught the mistakes (obvious work misspelled and too many digits in a US zip code). At any rate, they offered to reprint and mail at no cost or credit my account. They were happy to help and even made the re-order look better. Only fair we give praise and not just complaints. I fully expected to pay return shipping at a minimun. No charge! They have my business from now on.

We have been ordering our company postcards from them for the last two years, everything was good although the color shifts sometime. But with what we have received today, the color is way off and the card stock is totally different than before, it was as thin as copy paper. Very disappointed!

Used Vistaprint to order a large free standing sign. I had made a Photoshop design but was having trouble with converting the size. Used the Vistaprint “designers” to help and they converted the image. There were so many spelling mistakes in their design and I caught 4-5 of them but missed 1 in the final print. So upset but seriously I spent so much time proofreading the abundance of mistakes. And I confirmed there were no mistakes on what I sent them.

Ordered a personalised mug on Sunday night, and it had arrived by Wednesday afternoon (I live on the Central Coast, NSW)! I paid for standard shipping, NOT express, so I was amazed! The product was exactly how I designed it and after being worried the photo would look pigmented or poor quality, it didn't. It looked perfect! Such a great gift for people as well. Very impressed with Vistaprint as this was my first order, but definitely will not be the last! Very highly recommend!

I ordered checks for my business. The original order was fine. I then reordered confirming the new number the checks would need to start with. When I received my order, it was an exact duplicate of the original checks I had printed and with the same check numbers. I contacted the company and they said they could get it to us in 2 business days. When I received my e-mail confirmation of the corrected reprint, the delivery date listed was a week and not the 2 days. I again contacted the company. I was told that is standard delivery and cannot change. Not only did they print the wrong numbers on all the checks. They gave wrong information. This has become a real problem. By the time we get the checks, we will have waited 2 weeks for them. That is too long.

I've been using Vistaprint for years and they provide very inexpensive cards. I've only had to report my cards had low quality once (via email) and they promptly send me good quality reprints. I also have used their website builder which was user-friendly and again inexpensive. I signed up for local listing, was charged, and had problems which prevented me from ever being listed, so I called, got through to a rep w/in minutes, and they deleted the order and refunded me. I find Vistaprint to be reliable and responsive. I will continue to use them for my business needs.