Vistaprint Reviews

We like the quality of the business cards. Everything seems fine. I would recommend it.

Vistaprint was more cost-effective compared to my previous design service and I like that there are infinite different possibilities. They give so many product options. I've done the promo box. I had ordered business cards, brochures and T shirts. The quality is good and as for the design process, it was easy for me to put something together. Then, it came out as I expected. It was a great experience.

Vistaprint has been on the market for a long time and they're doing a great job in terms of description of the quality of the items. The shipping cost is a little bit high or we have to wait forever. I have used Vistaprint for a long time. Over time, I had ordered business cards, flyers, postcards and stamps. I had a website for a while, 10 years ago, and I wasn't happy with that. Other than that, the design process has been smooth and easy and the quality of the products has been good.

I used a local printer prior to using Vistaprint but I decided on them because I could design the product myself. The whole setup on how to pick the predone things and then add your own stuff to it is easy. It gives you ideas. The product quality is excellent and I’m happy with Vistaprint. It’s great. People should use it.

I have ordered shirts for our business and had no issue. I recently ordered 2 items and one was later out of stock (2 weeks after initial order I was notified the color of the item I wanted was out of stock). Vistaprint cancelled that item from my order. When I called about getting that refunded, they initially were only going to refund me the product price. I asked, what about the sales tax. He calculated and came back with the sales tax on that particular item. I then asked the question, why I was charged sales tax on the shipping charge. He ensured me I was not.

Their prices and discounts were convenient but then the quality was very good too. I have business cards, vinyl banners, magnets and shirts from them.

I had Vistaprint print postcards, business cards and brochures. I designed most of the stuff myself and uploaded them straight to Vistaprint. And if they needed to make adjustments, they would let me know that, we worked it out and then print it. I've always felt I got what I requested. Most of the time when people ask, I always say, "Man, just go to Vistaprint and be done with it." They're good that you get your stuff. And most of the time, you get it pretty quick.

I’ve used Vistaprint with the company for about two years and we've always been satisfied with them. I ordered business cards and the quality was nice. The cost was good for the product and the amount that you get to. It’s decent.

I purchased several Vistaprint masks in June. They were great! So I placed a new order that arrived in July. The masks that arrived were made from entirely different materials, with a significant drop in quality. Everything had been downgraded. The outer material was stiff and thin. The lining also thinner and slightly scratchy. The nose wire appears to be a lighter gauge so it doesn't hold its shape leaving gaps on each side of the nose.

They had some designs that I liked for my business card. The process designing my card was very user-friendly. The cards have great quality.

A friend of mine had used Vistaprint and liked her results. Also, I did some research and for what I thought I was getting, I preferred them to what I had seen on other places. I ordered business cards and I designed them through the internet. It let me upload my own logo but it wouldn't let me do two-sided business cards and it wouldn't let me fix anything. Then, the colors on the computer did not match what I received. I contacted Vistaprint and let them know. They sent me another set, but it was identical so I just left it alone. Other than that, for what I paid for, the quality is good.

Vistaprint overcommits and underproduces. I have been waiting over a month for my website design and they have not been able to create a basic design. After numerous calls to managers, the design of my website is still not completed. Each time the changes are completed they are incorrect and the quality is HORRIBLE!!! I will NEVER use this company again!!!! HORRIBLE BEYOND WORDS!!!

1st, the masks are way overpriced. 2nd, the adult mask are tiny. 3rd, Vistaprint needs to tell customers that they're made in China and Mexico before buying. I'm so disappointed in this product. They're literally sized for kids. I know that Asian people tend to be smaller than other people, but the mask doesn't even fit. Spend your hard earned money on another mask company. Do not buy masks from Vistaprint.

I have printed with Vistaprint for years. Customer Service is always helpful if I called with any questions. I was NEVER disappointed with the quality. I have used them for business cards, postcards, invitations and more— both personally and professionally— and the results were always incredible.

I am an illustrator and I have used Vistaprint for many years, primarily for wearables, mugs and other items that I like to give as gifts to my clients. I have relied on Vista Print to produce high quality products that represent me professionally to my clients. You are fast, reliable and stand behind your products and I appreciate that. Thank you! Frank **

Love my banner, it looks great, with a great quality and I can't wait to be able to use it! I also bought a super cute mouse pad with my cats' pictures and it looks amazing too. Did not have any problems with the online order even though it came in parts.

I started my own online business. I needed to create material and I found Vistaprint. They had a lot of really good reviews on Google so I tried them. I have tried a few people in-between, but Vistaprint's my favorite. They have the best quality you could get. I've done business cards. I've also done cards that I've used for earrings, like the square cards. I put a design on there, and then I just hooked some earrings onto it. I would tell others to use them.

We have only purchased business cards and promotional materials from Vista print since the business started in 2012. We have always had good service and fair prices on all orders we have placed. You can really tell a lot about a business when you have a service or quality issue due to the way they deal with it. Fortunately we have never had to test this with Vista print because of their ability to get the job done right the first time. I would highly recommend Vista print to anyone.

I've used Vistaprint for a variety of products over the years from business cards, to pillows, to postcards and I've never had a bad experience. The process is straightforward and when I've needed assistance it was always there. The people behind this company clearly take pride in what they do - It shows!

I love all of the products I have purchased from Vistaprint over the years but not happy because of way too much advertising being pushed in my face while completing my orders. They do a great job with the quality of printing as well as the products.

I've always used Vistaprint. I've ordered business cards and a business cardholder. My daughter also used it for her business card. The quality of the products is exactly what I wanted. The design process is also really easy. You just pick your layouts and you get to see what it's gonna look like when you finish. I like easy so it's good for me.

We used Strategic Factory on a couple of occasions but Vistaprint is way more affordable, especially for smaller projects like printing banners and posters. It's much more efficient doing it through Vistaprint. We own a small business and we have two locations, so we've done a couple of banners and then we've done some posters as well. The quality has been great, especially the banners. We got really good deals on them through special discounts that they were running. I had a couple of issues trying to get everything to fit properly on my own, but I just reached out to someone. They got back to me very quickly. It would cost five extra dollars to have it fixed for me. Everything went pretty smoothly.

I checked Vistaprint's website and I decided to give it a try. I started with calendars for Christmas for the family and Christmas cards and then I looked for other creative things. I used them to order things that I would give as a present to my family members. It was always interesting to look through different creative designs that were available online and it looks pretty user-friendly. Also, I'm happy with the quality. There was just one case when I ordered a mug and the picture was blurred, but then they provided an extra mug where the quality was better.

Once I got a copy of a logo that I had back in the '90s, I was able to do a lot of my own desktop publishing and brought them to the local printer. They found Vistaprint in 2005 and used them for business cards and things of that nature. I'm very satisfied with the ability to edit and design. Also, the graphics that they had were very nice.

I used Vistaprint in my previous experiences so I just stuck with it. I did mainly business cards. I took a design that was done by my marketing company and just uploaded it into the Vistaprint website. It was extremely easy. The cards are great. I would recommend Vistaprint.

The business cards that I got have great quality. Vistaprint was easy to use and everything was fine.

I placed an online order for a face mask from Vista Print (https://www.vistaprint.com/masks/all/green/). If you go to that page, at the time I write this (07/22/2020), they claim you will receive product in 1 week. When contacted, they claimed to be overwhelmed with orders. I finally started to push buttons after over two months waiting, and ultimately was told they didn't know what had happened with my order, and they could do nothing for me - to cancel my order and place another... RIGHT/NOT! Buyer beware - Vistaprint failed big-time!!

Why can I not have my billing address different from my shipping address? Every time I change the shipping address the billing address changes with it! This is extremely frustrating. Until this gets fixed I will go elsewhere.

I ordered 5/30/20 and received 7/18 (only 2 days off). Surprising was that my masks came without a filter, even though my mask order said the masks would include one. I called Vistaprint today (7/18) and the short story is they have stopped providing one filter with the masks ordered. The long story is that they won't honor what they sold me, didn't notify me of the order change, a change that makes the masks nonfunctional (2 layers of polyester in floral mask ain't cutting it). Their excuse is it was costing them too much money to provide a free, complimentary filter for trial, and it was delaying their orders by an additional 1 to 2 months.

Vistaprint was fast and they had a lot of options no matter whatever card you're trying to make for whatever company or business that you're starting. The design experience was very easy. We had them printed regular business cards, like the standard or the round edges. It was very affordable and I would highly recommend Vistaprint.

Vistaprint is an economical choice and we like the quality that we found. We ordered instruction manual stuff from them. The design process was fairly simple and we were given different options. We were also able to change it up a couple of times. We've had a good experience with them.

Vistaprint was less expensive compared to the local printing company we were using before. We ordered business cards and it has good quality. I've used them personally and with my business and I love them.

I've got t-shirts and business cards from Vistaprint. The cards have always been fantastic. However, the shirts were sometimes great and sometimes weren't. I got one yesterday and it looked like something got stuck all over the shoulder and I tried to scrape it off. Eventually, one can only scrape the t-shirt too much before ripping a hole in it. I also tried washing it several times. But I would never stop using Vistaprint if I can't silk screen myself.

I love that Vistaprint reaches out to me on a regular basis. I have used them in the past and they offered me good opportunities and great pricing. We just ordered business cards and they turned out great. The quality of the print was excellent as well as the customer service.

I love my invitations. I love being able to completely customize every detail! I love being able to add photos. I also love that this doesn't cost any extra! Thank you for always being so easy to work with, for fast shipping, and for reasonable pricing.

Hello Everyone, I wished this forum provided negative marketing. As far as I'm concerned most of the people unhappy with the service do not post a review for others to know what they can risk. I was hoping to be offered a solution to the problem but was left with no reply to most of my emails. The problem involves 3 people who ordered 500 Business Cards from Vistaprint. 250 of my cards arrived to a gentleman in Gran Canaria that had the decency to inform me that his order was 250 of his cards and 250 on mine. By the way I am in Tenerife. Vistaprint told me to wait until mine arrived and inform them. I did so when I received 250 of my cards and 250 of another company, that deals with properties like me in Cataluña. I have no idea if Vistaprint is certified by any ISO or other entities. Mistakes shouldn't occur but yet they do.

I ordered 3 face masks and a package of filters. The masks arrived before the promised date (the only reason they received any stars, but the filters did not come with them.) The first chat on status promised them by the due date. That didn't happen. When I chatted again for status I was told they were having problems but that they would probably ship the next week. Eleven days later still nothing. Chatting again, they said that they were having problems with some orders. They gave no explanation, no anticipated delivery date. They did agree to refund my money for that part of the order and it was prompt. They never sent an order confirmation. They never communicated on the delays. They lied on the first request for status and made no commitment at all on follow-up contacts. As my first transaction with them, it will be my last. Clearly, their internal processes are broken.

I have been doing business with Vistaprint for twenty years and have not had problems for the most part. But they have really messed up this time. On May 29, 2020, I ordered masks after getting an email advertisement from them. I paid $145 for 6 masks and three ten-packs of filters. I was billed immediately. When I placed the order, I was told that the masks would be delivered mid June. I got another email that said there would be a delay. They still did not arrive. I called and was told I'd get them June 29, 2020. Then I got a notice it would be June 30, 2020. I just called again and was told it would be July 1, 2020. Really? I've had to purchase other masks and I'm thinking that even if I get the Vistaprint masks before they find a cure for Covid-19 I may never be able to order and receive replacement filters in a timely manner.

I ordered 4 face mask with the required inserts, the projected arrival date was June 18th, 2020. On June 13th, 2020 I called Vistaprint to verify my shipment, which I was told that I would not receive my entire order, because they were out of one of the colors, but I would not receive my partial order until June 19th, 2020. I called again on June 18th, 2020 to find out why I haven't received my tracking number, the Representative said I was not going to receive my order, so I asked for a supervisor. The Supervisor told me that I would receive my partial order as stated by the first Representative indicated.

I ordered masks 5 weeks ago, getting advertisements on FB. They stated a delay and promised (even on follow-up) that it would be shipped last week. I called customer service today and they were clueless and could not confirm shipment. Ridiculous, I canceled for a refund, so many other options available, to wait 5-6 weeks is silly. Will avoid any business with them in the future.

I used Vistaprint a couple of years back. I had no real issues with them, one package was late but they rectified it immediately. Overall, I found the service was good and as a result, I returned to make a purchase almost three weeks ago. What an absolute nightmare it has been this time around. I placed an order for return address labels on the 20th of May. Everything went as normal and I received a confirmation email that they would arrive by the 27th of May. This date passed with no sign of my labels. I contacted Vistaprint and they apologised and reissued the labels from their end, claiming they would arrive by express post on the 2nd of June. AGAIN, this date passed with no sign of my labels.

I accidentally signed up for a Google ad and was charged for it. I live chatted with customer service and they were so nice and cancelled it for Me without any hesitation. I’m so pleased with this company.

I got business cards from them and the quality is good. I like them. The website is really easy to use, but not so much on the phone. It was kinda hard to use on the phone.

I like the pricing, quality and diversity. Vistaprint has a lot of stuff.

I ordered a business card from Vistaprint and had the premium. I gave them the design to print for me. I was thinking that the quality of the picture was gonna be better Unfortunately, it went bad. I had to return the first one I did. The one that I did again was a little bit better, but not as much I expected. The picture was still not okay and I have to return it back for them to redo it again. All in all, the experience was good.

My business cards are great. They arrived within an appropriate timeframe. I was satisfied with that. The quality is fine and it was more than I expected. The pricing fitted into my budget. I would absolutely recommend and suggest to order or do business with Vistaprint.

I have been ordering products from Vistaprint since 2005. Never had an issue or complaint, in the last few years I stopped receiving emails, discounts and a few of my orders were delayed or not received at all. I still stuck with the company, however when I informed them that I no longer receive information but have to log in personally to account to see offers, I was told that the system does not show a change-that was last year. The only thing I have received is emails like this for surveys. So now I only go to the site as needed.

I have never had anything but good experiences with Vistaprint. They offer a good range of products. I generally buy business cards, but have used their T-shirts as both advertising and premiums. Good range of products, good quality and fair prices.

The business cards were very beautiful and had a glossy finish. But the design process was a little tricky. Some modifications did not transcribe over. It had to be repeated several times before they got it in place.

My husband was looking online when he found Vistaprint and we decided to use them for business cards. The quality is great but the designing the cards was a struggle for us because we're not very tech-savvy.

I was familiar with Vistaprint and I've used them in the past. I've done my wedding invitations, business cards, and mouse pad with them. The quality is great and the price is good. Their design process was pretty good as well. When I made my business cards, they weren't what I expected. I called Vistaprint and they were very good in letting me do another one with no extra cost. All in all, I was very pleased with them.

I have used Vistaprint numerous times for my print materials. Every time the order comes in missing items. It them takes them weeks to send the missing materials and my projects are delayed. Don't use them if timing is a problem. In addition, their website often does not work when you need it to. Bottom line if time is a concern look elsewhere.

I've been with Vistaprint for three or four years now. Navigating their website has been easy and most of the time their selection of products is good for what I'm looking for. There, I always find a good coupon code.

Designing my mousepads and business cards through Vistaprint was easy. Their support was helpful too when I couldn't get something done and I had to get in touch with them. I am very satisfied with the quality of work done by Vistaprint.

I was searching for printers and then found Vistaprint on Google. I had to order my first order and then I liked it. So, that is why sometimes I use them. Their customer service is fine, too. I have had a couple of issues before, and they fixed them right away when I called them. Overall, everything is fine.

I purchased 1500 business cards from this company. My original order was 500 but they kept on offering larger discounts on a larger order. I have been getting business cards since 2009 from this company. I believe when they first started, the cards were actually free, just pay shipping. Now they charge but their prices are very reasonable and the quality of the card has greatly improved!

We've had emails set up with Vistaprint (VP) for two of our businesses (paid for accounts)- 5 email accounts in all- with the first one set up about 5 years ago. Unfortunately over the last 12 months we have had numerous issues with VP. PLEASE AVOID USING THEM AT ALL COSTS. Vistaprint have lost ALL OUR EMAILS, pertaining to one of the email accounts, and have no answer to why this has happened and finally after pushing us around for over 8 weeks came back and said there is a "technical issue" and we cannot get the old emails.

I ordered business cards from Vistaprint and designing them was easy and straightforward. They provide good service.

Updated on 06/04/2020: This is in response to the disingenuous, patronizing answer posted by Vistaprint in which the company claims they "cannot" delete unwanted designs. Complete and absolute non-sense. To say that Vistaprint "cannot" delete an order that has been previously placed defies logic or understanding. Because it was deleted after I cancelled my account. Yet, as I have said in my previous post, Vistaprint pushes a customer to place an order by threatening to delete it. Let me make this clear: If a customer wants to delete a design, it is the customer's privilege, especially if that customer has created designs that no longer have a basis to be there. As far as Vistaprint's apology for creating such inconvenience: The time I spent with representatives not only was a waste for me, but for them, as well. Vistaprint does not care as long as it collects money. I will never do business with them again.

I wanted something that was dependable during this time and used Vistaprint for my business cards. The quality of my purchase is very good.

I made a custom mug for a friend's birthday; however, I realized after submitting, I had to change the address, so the order was canceled and received a confirmation email. I made two other mugs, and not only did I receive the two mugs, but I also received the original one that was canceled. I also had to talk to multiple people to figure out what was going on with the mugs, and they couldn't give me a straight answer; everyone had a different opinion. I don't recommend that anyone else order from this company.

I worked with Vistaprint because of their pricing. I ordered magnets, a bunch of small office type of stuff and promotional products. The quality of these purchases is 10/10. The design process was all online and it was very simple, too. They are my first provider and I will stick with them. Try Vistaprint.

I use Vistaprint for a couple of marketing things but not a whole lot of stuff. Recently, I used them for business cards. I was a former marketer and I think Vistaprint's website’s great. But there is way too much upsell. Sometimes, it can be confusing. For somebody who has never done anything like that before, it could be tough. You get shipping you didn’t know about.

I got business cards, postcards and flyers through Vistaprint and everything about the quality of the items was great.

I ordered checks from here. I had to call 2x because the routing numbers were wrong. The third time I got the replacement I didn't get the duplicate checks I paid for. They gave me a credit of $2 and change that was the additional amount I paid for the duplicate checks. I tried to order more checks today and there was not a credit on my account so I called. I was told that the credit only last a year. It has been about a year and a half. I don't understand. It wasn't like they gave me a credit to be kind. This was something I already paid for. This was my money. How can it expire??? I won't order from here again.

4/20/2020 I placed a $33.30 order at vistaprint.com website. 3 minutes later, I decided to cancel order. Upon cancellation which website acknowledged, I was forced to accept a merchandise credit, despite no advance knowledge of said terms of sale on website. 2 minutes later, I phoned Vistaprint and spoke with Chantelle. She "supposedly" processed refund and promised email confirmation. 4 days later, no email confirmation and no refund to credit card. 4/24/2020 did online chat with Kristian ** who promised to process refund and send email confirmation, which I did receive. Email says refund in "3 to 5 business days" so time will tell if this is true.

I've been using Vistaprint since 2012 and I've had business cards and door magnets for my vehicles printed through them. I have also used their website to do my website. I go with what designs they have and when I decide what I want, I tell them to print it. I like the quality of what I get with Vistaprint. I always tell friends about them. If my friends are asking where they can get business cards, I usually give Vistaprint's name and tell them that's where I get mine and I've been satisfied.

I’d recommend Vistaprint. I use them mostly for business cards and sometimes, we have them do other things like shirts and hats. I’m happy with the quality and I get the business cards within a few days. The design process was okay but I could’ve used a little more guidance. If I order things besides cards, I would be calling next time.

I used Vistaprint for another business for years and they provided reliable service. I like the quality of their products which is why I keep ordering. Recently, I ordered thank you cards and some labels. I also wanted to order folders but then they were too pricey. Designing them is not easy because I'm not a tech person but still I managed and I got what I wanted.

Aside from the Vistaprint product types, I like the ease of using their website to complete orders. I have an order that is pending. Unfortunately, what we’re going through right now as far as business-wise. We kinda put that on hold. Other than that, everything that Vistaprint offers is good for our needs.

We've been using Vistaprint for about 3 years now. We have a plumbing business and a gym business and Vistaprint has made it so easy to get everything done in one place. We've purchased everything from car decals to business cards to vinyl banners. Recently, when I get on to upload my design, it doesn't let me see what I'm doing. I have to switch back and forth from edit mode to view mode. Last purchase, I had contacted the support team and explained my issues. They told me that it was an issue with their website and that they would have tech take a look at it. That was 3 months ago. I went to get on and order something new and I had the same issue! Not the end of the world, but it is very frustrating and it has made it inconvenient for me to use Vistaprint rather than another company.

Vistaprint proposed on their website a polyester masks to public. You should be ASHAMED of yourself!!!! You are selling to people an item without any respect to the standards!!! These masks DO NOT SERVE TO ANYTHING!!!! Even dust can come through. Standards developed by FDA in USA and AFNOR in France. Yes of course to make 4 layers cotton mask with filter in the middle cost much more... Plus indeed it is much more costly in production. Yes, Let's take advantage from the social crises and just earn money, and sell to people something totally useless so they can get infected with the virus wearing this product. And you are ok with it?!! Shame on you!!!! We are not buying from you anything anymore!!!

Vistaprint recently offered me a new logo. I accepted the logo and placed it on my letterhead, tshirt, golf shirt, labels, etc. Today I asked them for a clean print of the logo so I could use it on my website. They said I was forbidden from using the logo because it had a copyright on it. The logo did not indicate a copyright or trademark. Vistaprint lied about how the logo could be used. These people are very deceptive and dishonest.

We were trying to use Custom Ink and they overcharged us so we tried Vistaprint because we used this for my government project. We used them for shirts now. I used Photoshop, drew the picture then I put it on the shirt. For our band, we always did our section shirts through Custom Ink and there was always something wrong with it. But with Vistaprint, there was nothing wrong. It's really high quality compared to the other ones I've used. It's clearer than it would have been with any other designer like for the print on the shirt. I like Vistaprint better. My section started switching to using them because of how the shirts came out. I'd recommend Vistaprint.

I used Vistaprint to do my husband’s business cards and they turned out great, so I used them to do mine too. I got the double-sided business cards. They were nice, thick material card stock, and the colors were vibrant. It was exactly what we thought we would get. The thing online that we used to design the cards was very user-friendly. They came out really well.

I do not write reviews...but I was shocked, Because of COVID-19 our wedding on 4/18/2020 had to be rescheduled for 3 months later..3 weeks out from our wedding date. I called Vistaprint to re-order favor labels and programs...the super nice lady on the phone took care of everything, the bill was over $160, I said, "OK $160+" and she said..."Oh no, we have it covered at no cost, you will have the replacements on 5/6/2020." I was floored..I didn't even have to ask. They will have my business forever!!!!

I would recommend Vistaprint to a friend. I've used Moo in the past but Vistaprint has always been my go-to. Moo gives a lot more options when it comes to sizes, shapes and die-cuts but they're also a bit more expensive. Vistaprint gives you the general business, everything you need to throw something out there and get it out there. I like the business cards and flyers I recently bought from them. Vistaprint is affordable, easy and fast.

It was great with Vistaprint. Quality compared to cost is really good. I purchased a pillow and the design process was fairly easy.

I have ordered sticker labels from Vistaprint and the quality have been nice. It's very professional and very bright with the colors. The technology is awesome and the website is great. It's very detailed and organized. But I look for certain things as far as the detail in the previous history orders. For instance, I have to order the stickers every once in a while. But I forget what size I got it in and the order history doesn't tell me exactly the details of it. So I am starting from the beginning all over again, trying to figure out what size I got originally. Also, the designs are a lot trendier and more modern with the other company that I chose besides using Vistaprint. But other than that, one should definitely check out Vistaprint if they want a high volume quantity of products for a very reasonable price.

Re: Vista Print Digital (Websites). An Agent of Vista print Digital provided false and misleading information that lead to a significant disruption in our companies services and to our customers, by making our company's website inoperable. In the latter while resolving the issues caused by the first agent, another agent without consent preemptively decided to take make changes again that made our company's site inoperable, this only created more issues. As a result of the two agents inexperience and miscalculated conduct our company so far would have been shut down for 6 days with a loss revenue of thousands.

My experience with Vistaprint was great. I've used them for years. When I had a business, I used them for all my business cards and return labels. So, I needed to get some more for the house, and I just went back in and ordered from them again. The quality is great. The coloring always comes out great. Some of things that I ordered for my business were very elegant and the ones I've ordered for the home have been the same. I do a lot of things with my grandkids. I've ordered for that as well before.

I was looking to start getting business cards for my company. I found Vistaprint online and their process was easy. I've been using the company since 2018. If I have any problems with anything like designs, there is customer service until 11 PM. It’s easy to navigate on the website. And it changes. It also takes seven business days to get everything after ordering. Customer service has always been friendly and helpful. They should keep up the good work.

Vista print is awesome. Been dealing with them for over 15 years and the quality of product, customer service and character has been excellent. I would highly recommend their service to anyone; large or small. Best deals for best price!

Vistaprint is a well-known name and I've been ordering from them for about two years now. I ordered labels and wedding invitations. I love the quality.

I’ve used Vistaprint in the past and the turnaround time was good. The quality of the business cards was good, too. I usually go online when I order from them and it takes less than seven days from order to front door. Their process is pretty quick.

I have made order from Vistaprint-Promotique at the end of 2019 and middle of March 2020 I still have no receipt or email confirmation. My order came without my approval confirmation and with poor quality of work. I called multiple times customer service and every time same answer-result. They will call promised to call back with resolution and they never did. I was dealing with Vistaprint for a few years without any issues but what is happening right now is very surprising. As a small business owner, I will NO longer use their services or recommend to my clients.

I had a company and Vistaprint did all my business cards and they ran my webpage for several years. I like that I could do everything through the webpage and I don't have to go anywhere to get it done. Also, getting orders from them takes about five days. I love them and when my friend was looking to get hers done, I recommended them to her.

Vistaprint has always been the way to go. They are easy to use and have good products. And they have always done a good job. I usually order cards and usually get it in about two weeks, which is pretty quick. But sometimes, it's less, depending on how fast I need it. Also, when they mailed my order to the wrong address, they took care of it really quickly.

I've been calling for 3 day now as to why the error keeps coming up. Why their upload mailing list feature won't work. I was told would be up in an hour, Then next day, then by 5pm, Then by 6pm the next day. I have time sensitive mailer to go out and they are botching my ability to make money from simple marketing service. They keep saying engineers working on it. I spent 2 days designing the card. If not up tomorrow I'm out. And they can kiss my **. I'll never go back after 7 years. They wouldn't even offer expedient mailing service. They seem to be having a complete crash in systems. Bail now to another company.

I placed an order for business cards and it was horrible and the replacement was better but not good. After I left a negative review they said they were issuing me a credit for my order. I never received it. This company is a scam.

I’ve always had good orders with Vistaprint. This is my second business that I’ve used them for and I’ve had success with both of them. I've ordered business cards, labels and a couple of merchandising options, and I love the quality. I've never had an issue. Sometimes, I find myself in a bind and I know that it’s gonna take a few days but the quality has always been very professional and clear. What I order from them, I use for my product labels. So you can only imagine the durability that I need. I have not seen if they will offer waterproof labels though. That would be something.

I recently ordered a new business card through Vistaprint. The quality is really good and they had really nice design selections. However, I'm having a hard time scrolling down their font list when I wanna pick out a font. It gets me a handful of fonts then I can't scroll down the list any further. I like to have more choices. Still, I have a friend who wanted some business cards I told her I'd help her design them on Vistaprint.

I'm not getting into Vistaprint site and other people around me can't either. Is it shut down? Permanent or temporary? I went to log it but a message pops up saying access denied. Other people in my household are having the same issues.

I've been using Vistaprint for 20 years. I like their quality and their website is very easy and very adaptable to personalization. And pricing is very fair too. So, all around good marks.

I had a website with Vistaprint for a long time. I receive almost daily emails from vistaprint to purchase things. Recently checked my website and realized that it was cancelled approx 6 months ago, reason our renewed credit cards had a new expiry date. When I went to update the credit card information I was immediately saw 3 charges that were processed without my authorization. Since the web page had been cancelled they need my authorization for any charges and notification of what charges they would be charging to bring the website online. I believe this is illegal activity.

After I purchased something from Vistaprint, they sent me a 30% discount email if I spent over $250. I tried to order something for $2000 dollars and the website would only give me 20% off - no higher. When I called the company, they said that the 30% discount limit is $670.01. Nowhere on their website does it explain this. They refused to give me the 30% discount and acted like they didn't care when I suggested they explain this for customers on their website. Deceptive advertising!!!! I will never do business with them again and I will let everyone I know in business that they use deceptive discounts to lure people in and hope that they don't notice they aren't getting the discount they should be.

We ordered thank you/appreciation cards for our 70 plus employees to send to them for Employee Appreciation Day. Peer ordered them three weeks ago and was told that they would be delivered on Wednesday the 26th. The 26th came and went and nothing was delivered. When she called on Thursday the 27th, she was getting the run around and being told that there issues with nothing printed and that only half went out, but would never give a tracking number. Was assured that the package would be delivered on Friday the 28th.

I've started using Vistaprint last year. It was all about the business cards. We needed them for our salesmen and we’re paying way more than what they would charge. Then I’ve gotten a sample pack and the salesmen told me which business card they like and we’ve been with them ever since. I’ve had to have customer service help me when I didn’t install or uploaded our logo and they were awesome about it. I’ve been satisfied.

I recently used Vistaprint to print my wedding invitations. They were easy to use and extremely reasonable in price. Well, I guess you get what you pay for because once I received the invitations I saw that half the lettering was left out. These were done off a template that I emailed them. I called customer service to let them know of the problem, and sent them a photo of what the invitations looked like. The CS rep saw the problem, but was unable to do anything other than have these reprinted again and waive the express shipping, which still took 3 days. I let her know this was unacceptable because I was needing to send these out asap, but she told me there was nothing that could be done. I agreed, and waited for the second set of invitations to arrive. When they did arrive, I opened them up only to find the same mistake as the first time!

We have had ongoing problems with Vistaprint's website with technical problems that been ongoing since 2018. We rely on the bookings page that we have on their website. There have been a number of problems from bookings not been sent to our email address, this seems to be ongoing. Today we can't receive any booking as their website won't even let you make one. When you call Vistaprint the standard answer seems to be it will be resolved in 24 to 48 hours. This is not good enough. Over the past 3 years we have been using the their website I estimate we have lost Approx $60.000 and have had lots of stress. If I was to use a website for bookings it would not be Vistaprint. I find them the most useless company that I have ever dealt with. They should have just stuck to printing.

This is my first order from Vistaprint. I had read reviews where people said their cards were printed off center. I thought to myself, it won't happen to my order but it did. Pulling a small stack of the cards out of the box, you get a couple good ones then the rest you can see where the printing starts to drift to the right. Extremely disappointed as very few cards in my order are centered. I started writing a review of my order but decided to contact vistaprint first to see if they could resolve the poor quality issue. The customer service representative was extremely nice and helpful and said they would ship out another batch of cards at no charge. I just received my replacement cards today and they are of the same off centered poor quality as the first batch. I will not be doing business with vistaprint again. On their website it says the following....'Absolutely guaranteed every time. Any reason. Or we’ll make it right.' How long does it actually take to make it right????

I ordered business cards through Vistaprint and their quality was excellent. Their process stands out, too. There was a lot of templates -- when I saw what I wanted and put my name on it, it was done. I was able to customize and everything was straightforward. Overall, it was an easy and convenient experience.

Sometime, I would use Staples and Office Depot. But, Vistaprint is cheaper. The salesperson helped and we did not have a problem. Their turnaround time was good, too. I got my stuff on time and I like the quality of their work.

Vistaprint's service is cheaper and more feasible. I order my checks and return labels from them, and their quality is very nice. I like it. When I used to order them through the bank, their checks were outrageous. I do everything on my phone because I'm constantly getting emails from them, so when the time comes to order stuff, I pull up my email and put what I want and order. Within two and a half weeks, I have it.

Vistaprint did my business card and I thought they were good. I was thinking about printing the brochure and the voucher but then their lady handed me the deal. I ordered a checkbook but then I was disappointed since they printed the wrong number on. The checkbook has a really simple design. When I signed the check to someone else, they got declined. The bank is gonna charge money and I have to pay that amount. I'm really disappointed about that because the number of the check has to be correct and the check is really important.

I order regularly from Vistaprint and have only 2 or 3 problems in the years I have been placing orders. My problems have been fairly and quickly dealt with and resolved beyond my expectations. I like having help available for design assistance, too!

Poor management of tracking in stock items and shipping. Very disappointed that 5 days after being charged for an item and expecting it to ship that it is out of stock. They refunded us our money but now that will take till next to show up and we still don't have our jacket that we needed. We will be taking our business elsewhere from now on. You can't count on Vistaprint anymore it seems. No credit or discount for the mistake either.

I have been a customer with Vistaprint Website services for 10 years now and hate writing this report because I like giving credit where credit is due. They have been getting worst of the years and that's unacceptable!!!! It's been back and forth calls and emails and my problem still isn't fixed from last week. I'm SO disappointed!!!!

Hello, I designed a new business card and was ready to go until I saw the price of shipping. I think Vistaprint overcharges for shipping to make up for their coupon discounts. I order so much from you in the past but just couldn't push the button when I saw how much it was going to cost to ship it. Maybe one day you will get onboard with other companies and offer reasonable shipping rates? Thank you.

I have mistakenly used this company twice for business cards. THEY ARE HORRIBLE!!! Rude, arrogant, and unprofessional. It took hours to do something that should have taken 15 minutes. The cards were always shipped late with numerous mistakes. STAY AWAY FROM THIS HALF-** OPERATION.

Vistaprint is convenient. They get stuff to us quickly and everything I’ve ever gotten from them has turned out very well. We have ordered printed materials, business cards and rack cards. We’ve also gotten T-shirts and polo shirts from them in the past. When you upload your logo, the design process is simple and easy to follow. Overall, I’m pretty happy with it.

Vistaprint was a little better. I like that I could just pick what I wanted and it went faster but I miss the personal human interaction 'cause I normally go to OfficeMax and get my business card. I would definitely be doing Vistaprint from here on out 'cause they were definitely better quality-wise and it was cheaper. Definitely try Vistaprint. They do online specials also. I already recommended them to a couple of people and they bought it.

Ordered from them for years. Price is the reason. I have endured the worst customer service on the planet and today was so awful. Site kept shutting down while making the loyalty card. Called Vistaprint to make inquiry, answer: "Please call back in 15 minutes". An hour later, issue still not resolved. Second issue, false advertisement - supposed to be 50% almost everything on the site ie; postcards, marketing material, banners etc. Everything except business cards. Their answer; If one item is 50% off and the second item chosen is 25% off, you will get the one item for 50% off and the item that was 25% off will be full priced because their system will not allow for two codes. I ask if they can manually discount the second item, answer: no. Dwayne is the manager, Aleece the supervisor and Anakia the agent. Two were exceptionally rude and Dwayne never apologized for their conduct.

Ordered checks, got them, carefully checked to make sure account number correct. Wrote 3 checks (one to DMV!) and became concerned when they didn’t clear. THEY HAD THE WRONG BANK ROUTING NUMBER! So far have had to pay $25 to my poor hairdresser because she got a charge from her bank, $75 penalty to an installment bill I was paying, and twice what I owed the DMV with a letter saying I could never pay by check again. I didn’t check to make sure the routing number was correct because when I ordered they verify your bank for you. What did I get from Vistaprint to rectify this nightmare of a mistake?? A half hearted “sorry”, “free” reprint of the checks, and a $10 credit. As if I will EVER do business with them again.

I ordered cards and they came damaged due to the packaging being wet. I also noticed that the cards were shiny and I asked about it. The person said that must me a mistake since I had ordered matte. She reordered them for me. I questioned her to make sure I understood. She said they should be like card stock. I got them days later and they are still shiny; they are not matte like card stock. They look cheap. I sent a review through email explaining my displeasure with the product but I received no communication back from them. So frustrated.

I've been using Vistaprint for years for business cards and business checks. The quality and design processes were excellent. I haven't gone back to anybody. I recommend Vistaprint to everybody. My experience with them could be summarized into the quality and the speed on fulfilling the request, the ease of their reordering and their willingness or their ability to offer some changes and suggestions and improvements of my business cards and checks.

I placed an order and they delivered it. There weren’t any hassle and the quality was hard to beat. I did the design online. It can be a little bit better though on the ease of access. There's not a whole lot of option. It seems like it's kinda holding back. I feel like there's a lot of stuff that they don't like to do that they can easily implement and it'll make it better.

I got a stand up sign from Vistaprint. After purchasing they started killing me with advertising. They need to stop doing that. But other than that the quality of their product was very good.

Just had a great easy solution to a card print problem that was probably my own fault. They redid the design right there on the phone, which was answered right away, and sent the cards off for printing, then they shipped the same day! All for free. I will be coming back.

I ordered business cards through Vistaprint and the quality is good. It was easy to purchase too.

I have ordered business cards, magnets, and other miscellaneous items from Vistaprint. I have always had a great experience with their products and service. They even refunded me on a product issue that wasn't even their fault (car magnets don't stick to aluminum!) I will always check VistaPrint first due to the good prices, the great sales, and the excellent customer service!

I’m very pleased with the service that we received from Vistaprint. We get the promotional emails in in our email, or I just use Vistaprint based on the amount of time that I have to get the product turned around. We do a lot of outside design work for other institutions so we’re often sending them to Vistaprint because of the price and ease of use. The user experience was always very good. The design process, once a person figures it out, it’s pretty intuitive.

I uploaded my own design for my business cards but the website said that they would come out pixelated so I called customer service and got a very friendly woman on the phone who was more than happy to help me solve my problem. Within minutes she fixed my photo so it would no longer be pixelated when I purchased them. I am very pleased with the outcome. Thank you!!

I have been with Vistaprint since 2014, though almost every second-order contained some issue, whether it was poor printing (white line across the flyers), banner holders breaking within a couple of uses, design not coming out as expected and more. My last order in 2019 contained a banner that broke within weeks so I called to have it credited on my account so I can purchase their "higher-grade" one, a couple of days after the credit was applied, they flagged my account and kept the $200 credit to themselves and told me "too bad."

I have enjoyed both your products and service. My only complaint is with the plastic lawn sign holders. They break easily and I often have to dig holes and place rocks in order to get them to stay. Magnets hold to the car at high speeds. Tee shirts hold out and look fabulous on arrival. Postcards look professional.

I love Vistaprint and their product selection. The quality of their products and their excellent and prompt service is far above any other printing services I have tried. I was amazed how quickly I received my last-minute Christmas order. Everything was perfect. I will continue to use and recommend Vistaprint to anyone I know who is looking for reliable, quality printing services.

I was a little dismayed that I had an printing error and then a long held payment processing issue from a previous order. I may or may not return to Vistaprint. They have generally done good work in the past. But the last two orders were deficient of professionalism.

Before ordering I called to be sure checks were in boxes and not folders, as I had received from the last company I used. I explained I was ordering the "Duplicate' kind and liked to reuse the boxes, to keep the used duplicates in. I was assured they would be in boxes. Order arrived today.... IN FOLDERS!

I created a website through Vistaprint. The first 6 weeks were perfect and I was happy with my website. Soon after, the problems began. I could not see any Data for my stats, images were simply gray or blue blocks that were empty and held no key information. The actual Page Summary, where my stats show how many people were visiting my site and other important information, only showed a spinning circle and not being uploaded. The critical details for my product have not been relayed to me or on display. I have lost patience in getting told: "It's a technical issue" that has lasted 6 months! Tonight I was told by a Vistaprint representative: "Oh there are others who have similar issues with their sites and the problem has been longer than yours!" This is not something to boast or make me feel better. Over the years, I have been a faithful customer and feel as if I do not matter to Vistaprint.

I have consistently ordered from Vistaprint over the last several years-- everything from banners, signs and rack cards. Professional, prompt results every time. Customer Service is excellent, friendly and knowledgeable. Never disappointed.

Customer service Treyvon, Maria and Kimberly first of all the other 2 MANAGERS would not give names. Surprised by behavior needless to say but it happens when some rotten apples are amongst the bunch. Site was canceled on 2 different occasions due to Vistaprint error. Refused to acknowledge emails I sent as proof of service. I decided to take business elsewhere where I’m surprised by the dynamics but again it happens.

Appalling customer services in Tunisia, unwilling to help, doesn't comply with the ethical standard nor does it comply to the deontological code act' that all companies are obliged to: I dealt with two Ladies who both have enormous difficult to grasp the concept of good, professional customer care: one hangs up the phone and the other one who claims to be a senior (Salma) has given some patronising lesson" but also, to add more insult to the injury she also hang up the phone when I was asking to help me to just add further basic information to the order. Laziness and rudeness its what this contact centre is about: Is indeed time now for Vista print to change not only the country where their contact centre is - Tunisia - but to provide much better customer services and a decent standard to all your customers who are the tantamount of your success.

Over the holidays I ordered some marketing material for my Father's art business. At check-out the site recommended puzzles which we ordered for the grandkids using his original artwork. A week after it was to be delivered, I had to call to find out they no longer make the product. First it was "stuck in printing" and now they don't make them at all. This is a poorly run organization and I would stay away. I'm a Realtor and done with them.

I ordered holiday cards at 40% off their regular price. By the time I paid for envelopes, premium matte and shipping & tax .... it ended up being almost twice the cost of the cards at the 40% off. ($52.50/cards and $96.13/total) Not sure when they decided you had to pay for the envelopes that go with the cards. I’m not a very happy camper tonight.

I have placed quite a few orders with Vista Print over the years and they have never ceased to amaze me with the way they fill their orders. I have only had one issue and when I called, they were responsive and helped me to resolve to problem right away. I will continue to use their services!

I love the banner I ordered! It was a little bit of a challenge for me to design because I had never done it before, but I think I could do another one without much trouble. It turned out exactly as I had hoped!

I was with Vistaprint since 2005, in 2019 they had made 3 mistakes on my business cards to which I had contacted customer service to have them fix these issues. These guys actually flagged my account and told me they would not do business with me, one of the reps then proceeded to tell me that they would call me back after 24 hours after I had told them that I wanted to appeal their decision as Vista Print held my logos, I could not afford to change all my store banners and business card looks as I was already swamped with work... They never returned my calls even after promising calls back to give me more detailed answers on why they cut me off!

In all the years that I’ve used this company I’ve never had any issues. Orders have all arrived within a week or two (normal for a printing company) and with no mistakes. I’d recommend them for business cards and return address labels.

I've ordered several t-shirts from Vistaprint. Website allows for uploading pictures and including messages on the product. Phone support to finalize the product has been amazing. Three different complex designs finalized with 100% satisfaction. And the same feedback from others who received and/or commented on the t-shirts. The one time when the design of the final product was not as expected, a follow up call to Vistaprint resulted in a corrected t-shirt at no cost that was flawless and delivered by priority mail.

I purchased business cards from Vistaprint and the cards looked very professional but the color of font (I chose) did not show up on the face of the card. I immediately contacted their live chat and they responded right away and issued me a full refund for my purchase. I was able to correct the issue and resubmit my order at no charge. I appreciate how well their customer service treated me and how quickly they made amends for the business cards.

I ordered customized post-it notes for party favors. They arrived perfectly. I had to order 2 more and was told they would arrive within 10 days, which worked for me. Later I get a message saying they have production delays (near Christmas) and will refund my shipping, no indication of when I will get my order. Meanwhile I'm getting general advertising to order from them they'll get your order out fast. I call 3 days before the party to find out where my order is, it's now 2 weeks later. They tell me my order is not, nor ever will be printed. WHAT!!!! They offer me a refund, how generous of them... There was no offer to provide me another item, etc. Simply NO help and now I have no favors for some party guests. SUPER PISSED, will NOT USE THEM EVER AGAIN! EVER!!!!

Being the first time I ever tried to design our own business cards I was very apprehensive. I asked on my social media for suggestions and Vistaprint was suggested several times. So happy I went with them. I wanted both sides and glossy finish with a picture as well. Impressed to say the least and at an affordable price. High quality and exactly what we wanted. Five Stars and wish I could have made it 10. Can't go wrong with Vistaprint!

All product that I have purchased are of low quality, banners fading within a 12 months, t-shirts very low quality fabric falling apart in the wash as well as fading after a couple of time's in the wash. They have no control or knowledge of the delivery service and with not mail to P.O Box's anymore. When trying to get help the give the runaround and blame anyone but themselves. Highly do not recommend not to do business with.

I have used Vistaprint for a few months now and I have had a few issues with them that are usually resolved (missing package, shipping delay, etc). However, Vistaprint has done little to nothing at all to resolve a fraudulent charge made with them using my card. After contacting them several different ways, an agent finally told me that Vistaprint is the scammer after all! They decided to charge me again yesterday, December 13, 2019, for an order that I previously placed on September 27, 2019. I was successfully charged for my order placed on Sept 27, 2019, the first time.

Ordered business cards. I thought I only ordered one box but they say I ordered 2, a box of 100 and a box of 250. I seriously thought I only ordered 100 and was charged 16.05 on my credit card. Now 60 days later they say there was a glitch in their system so they are going back and charging me 17.12 for another box. Something is not right.

We picked Vistaprint because they were the only website we found that had the purple we wanted for our invitations. We ordered them, and were super excited to receive them. Upon receiving our first order, the box was soaked and come to find out the invitations and envelopes were ruined from lack of the merchandise being wrapped up. The invitations had some plastic, but the holes in the plastic didn’t prevent damage. The envelopes weren’t protected at all.

Vistaprint: Three strikes and you are out! This is the third time my Christmas cards have been "lost" or late. And your customer service is the WORST. The guy today said: "I don't want to point fingers here but it seems that there might be problem about the delivery." When he admitted later it was a problem with a backlog at the print facility.

They just lost a customer so easily. I ordered three personalized mugs and one of them was a gift for a special occasion. I paid for express delivery and they sent an email stating that I would receive them by December 5th. I received two of them but not the gift one. We are December 6th today and later in the afternoon I chat with an agent and she tells me that my mug was held at the custom which caused a delay and that I should receive it by end of the day. I wait behind the door impatiently so that I could get it asap and wrap it.

I started a new business a few months ago and thought I should get some business cards so I can hand out to current and future customers. The different price ranges, and classic cards were amazing. I was able to customize my cards to fit my personality and my business to a tee. I am really happy with the way the cards turned out, the process it took to create them, and the time it took to receive my cards.

I had a slight problem with the business cards I ordered and called to explain the problem. They allowed me to keep the cards I didn't like and made the adjustments and send me new cards free of charge!!!! Thank you Vistaprint!!!

I ordered wedding invitations along with rsvp cards and direction cards. The invitations had two white streaks through the writing which made them illegible. I called customer service who kindly and quickly refunded me for the invitations and offered to send another set free. I asked if anyone looks at the printing before it is mailed and they said no - it is set to print and immediately send out. I was leery that the second set would be the same and sure enough they were the same. I had to order from another vendor which was actually cheaper. I will never use Vistaprint again as they are unreliable.

I've been waiting for over 2 months for a refund of $453 for a damaged Popup Banner. I've been told multitude reasons why the delay is taken place. The most recent excuse is that they are repairing their refund processing system. I wonder how long this problem would exist... if they had any problem accepting payments for merchants purchased. I've been doing business for many years with Vista print but after this experience I will take my business elsewhere. A totally disgusted customer!!

As the title of my review states, I really can't see any reason for anything less than a five-star review! I uploaded my own design and received 500 cards of the highest quality! Exactly as I ordered. Highly recommend, I will definitely use VistaPrint again!

The process of ordering a simple business card was fairly easy until I tried to check out. I wanted to check out as a 'guest' and not create an account, but it would not allow me to purchase as a 'guest'. I created a password for an account so I could purchase the business cards and proceeded to fill out the bill to address and the send to address, etc. When the delivery did not happen I contacted Vistaprint and was told the cards were shipped to ****, an address I have not lived at for 13 years!! Why did their system not use the address I entered and instead pulled an old address from who knows where. Now they are reprinting and resending my order which sets the timeline out another week. I will not purchase from them again, very frustrated and disappointed.

I bought a domain via Vistaprint a year ago. Two weeks ago I initiated a transfer by requesting the EPP code which I was given. So I started the transfer on 18th Nov 2019 and on Nov 25th it was completed. First I received an e-mail indicating a registrar that I did not choose. When I try to publish my site, when I open it, it still shows vistaprint and says the below msg.

I ordered two banners for the Christmas parade. I got a email saying they were delivered to the house by Purolator. WE never received them so we called Vista print. Told them that it never got delivered even tho purolator said it was signed for. Vista Print made me new ones right away, sent them to me and saved our float for the parade. THANK YOU VISTA PRINT for going out of your way to help a small business owner.

I am upset it has come to this but I think it is important to share my experience with others. After reading several reviews covering the past six months it appears I am in the majority of unhappy customers. I have been a customer of Vistaprint for many years and have had nothing but good experiences. I have ordered business cards, business card magnets, car magnets, flyers, invoices, and address labels, all of which came with free tech and design support as needed. I have also had a website though them for many years and this is where the problems began back in October 2019.

Vistaprint has a terrible policy that it deletes your work after 6 weeks of inactivity. I was working on a baby book, that contained 6 months of memories, and it was deleted. So all of those memories of my baby that I typed into my project are gone. They have no way to recover the information that I trusted using the site. I will never use vistaprint again, and recommend the same to others.

I have had a few problems with Vistaprint in the past but went on ordering my business cards and other products from them because every time they messed up they also corrected it. Still, it is sure that the company is not anymore the company it was in the past. What happened recently was outrageous. I live abroad and was going on to visit my 92 year old father, so I came up with the idea of a nice little present for him, a little book with family photos so that he could remember all of us. The thought of sitting with him, explaining who everyone is, including my deceased mother, would bring a smile to his face and surely to mine too.

I went through the process of setting up an order for business cards ion the site. I found the process to be relatively painless and I was glad to see a order entry option as a guest. In spite of this, at the end of my order I was asked to provide an email AND a password. WTF…. So much for signing as a guest. Also, early in the process I received a code for free shipping. However, when finishing the order there was an option for free shipping. Again… wtf? I ended up deciding to do business elsewhere.

After years of creating and saving our business materials Vista Print randomly closed our account with no notification saying someone had reported my credit card as fraudulent. We received no notification from Vista Print, they did nothing to confirm this bogus claim and they now will not give us access to all the work we have paid for and stored in our account! They are virtually holding our paid for files hostage saying they can not transfer to a new file. My card has never been reported as stolen and they made NO attempt to contact a customer of over 10 years to verify before closing and deleting the account. I feel we have paid for this work. It belongs to our company. Seems like some sort of scam to me.

Have subscribed to the top level website design service and have been waiting for weeks (over a month) for my website to be created. I have contacted vistaprint over and over and they can't seem to communicate to me what is wrong. They have escalated this numerous times and still nothing done. I ask for a manager to phone me and I get nothing back. I'm always being told that the will speak with their team members - do they not have management? I had a case manager say she was looking after this issue - I don't know where is has gone now.

My business has been using Vistaprint for the last year and we are thrilled with the quality of the products at great prices, the easiness of being able to create new products, and especially the customer service! We have been in a bind with trying to edit a design or having an issue with an item just ordered and customer service had always been extremely helpful and courteous! Our products typically arrive days earlier than expected. Five stars for me!

I have placed many orders in the lately with Vistaprint. The first few sets of note cards were fine, but then I started getting inconsistencies with their putting the folding line in the correct place (so they fold as they should). They were good about redoing, but after having this issue stay an issue--the last batch was off by the most of any. They did issue a refund after a few redos, recommended I look for a local place to print them, and said they would look into it with their quality department. I hope they can correct this inconsistency as I would like to continue to use them for note cards, but if not I will have to look elsewhere. The other products which do not have a folding line are great with no issues--calendars and two sided holiday cards. I always pay extra for premium glossy paper and it is worth it. So other than folding line issues I am impressed with their quality.

Vistaprint's website design team has provided me with a website consisting of full pages in description and artistry of my products. Vistaprint provides website users a domain name and many features from photos, images, videos displayed in their on-site library. I was given a choice to select my own images from my documents or Vistaprint's images to design my website. I really appreciate the time devoted that the design team worked to make my website colorful. I have eight pages on my website of my product and promotional items. Vistaprint provides shipping and handling of their products sold on my website.

Setup website for contracting business. The build was very simple, typical drag and drop for themes and text and picture boxes. Emails were already set up BUT when customer uses contact me button their email is never sent! Second discovered problem on the call me button the customer is routed to a marketing company's recorded advertisement not me! Websites been live for a couple months so I am sure I have a few lost customers between the two issues. Follow that up with a customer service call where they could give a crap less and repeatedly kept reading from their script "We are sorry for the inconvenience". I am sorry too and will be looking to move my site at the first opportunity!!!

I ordered 1000 business cards last week and received them today. I was really disappointed that the cards were glossy when I remembered ordering matte finish with metallic lettering. I went back into my history on my computer to see what I selected when I was designing the cards. Sure enough, they were matte finish with metallic lettering, but my order confirmation was "Premium Glossy". So I called Vistaprint and they explained that when I selected the premium thickness cards, the matte finish option went away. I guess I wasn't paying attention but they were willing to make sure I was satisfied so they corrected my order to what I wanted from the beginning and expedited shipping to make sure I have my cards right away. I highly recommend their services. This is the 3rd time I've used Vistaprint for various things and I've been satisfied with the quality each time.

They delete your emails. Emails don't come through. They lie to customers. Their shopping cart does not give you a notification if someone buys something. They haven't fixed my problems ever. Don't do anything with them.