Vistaprint Reviews

Debit card charged without giving authorization.

I have a graphic design studio and have used VistaPrint frequently in the past in order to keep the prices for my services low - many of my clients are small business start-ups. I noticed an odd charge on my debit card last month but thought it was part of a print order I'd placed. But now I see another charge this month - another $14.95 VistaPrint Rewards charge. I would never sign up for a rewards program that costs money - I think it's ridiculous to do so on.

We keep having to cancel credit cards and deal with fraud services at our bank because Vistaprint keeps getting hold of our credit card numbers and making false charges. The bank re-imburses us but it is such a hassle having to cancel cards constantly! I don't know what website is leaking the information to them, but it is a terrible problem!

I have used vistaprint to print postcards and was pleased with the printed products...however, when I saw an unauthorized charge to my bank account for $14.95 from Passport to Fun I was shocked. Apparently, when you give them your credit card information, they use it for several free trial 30 day offers which, of course, you know nothing about until the money comes out of your account.

They charge my credit card 14,95$ each month and also to shoppingessen 14,95$ whithout my adhesion, same problem as the other complaint.

Ordered the free business cards. subsequesntly, I learned that I was enrolled in the Vista Print Rewards Program at a monthly cost of 14.95 per month. I was never able to access the website to find out what my reward entailed. Repeated attempts to find out how to stop these charges were futile over the phone because the line was susally busy.

Thank you to those of you who alerted me to this companies fraud practicing! I've cancelled the card I used to order my free products in anticipation of these charges. Thanks again!

I ordered a batch of business cards from Vista Print... NOTHING else.. I am moving into a new home and starting a new business on a shoestring budget at the moment.. I never would have joined these services especially at this time. But a charge bounced I noted that I had these two recurring charges and had no idea where they came from... Vista Print... had without my permission enrolled me in those services....It was an ordeal especially with the bad timing...

I orderd business cards from vista print and months later, they charged 14.95 against my credit card without my authorization. when I called my credit card company, they gave me the merchant number to call. I called the Vistaprint and they told me that I am in their reward program. I never signed up for any reward program. The lady I spoke with told me that I should have unchecked all the boxes when I was ordering. I did sign up for any special program reward at all, so I told her. I also told her that this is Vistaprint problem, they designed their website to fraud people.

I was surprised about the strange deduction of my bank account. I have been charged $14.95 per month. And why is that? Because I only purchased business cards from VistaPrint website. I totally didn't authorize any membership nor I clicked any authorization to my credit card. I tried to contact my bank several times, but each time I waste time On Hold! Please tell me what to do to get my money back! What number that you called at to talk with VistaPrint? Please I need this number so I can contact the company! Thank's

When I spoke to the customer service representative about shipping and processing fee I was told 21 day slow ground was $5.45. When I mentioned, the excessive fee for shipping and processing I was told by her, that Vista Print can charge what ever they, want for shipping and processing. Also, the promotions for the 250 free business cards, and additional 250 cards for $3.99. I was charged $7.49 for 500 cards. They also, charged for a plain backside on the card with no print.

I am sad to see the Vistaprint Rewards complaints, because this company has been pulling all kinds of fast-ones on their customers for years and-I guess-still getting away with it. A few years back I was signing off their site after my purchase and a pop-up said Get 10% off your next purchase-click here. I did and I was sent to some web site that wanted me to join for $9.95/month for some FREE business tools. I declined, but sure enough for months afterward I was charged $9.95 on my credit card for their so-called tools. (I never received a thing; I never signed up and never gave them myh credit card.) At that time VistaPrint would not help me and I finally had to threaten to sue then and report them for credit card fraud before I got my $$ back.

Took out 384.65 since March of this year and said My husband signed up for the program and used my debit card. I order checks for my husbaqnd with my debit card and they said he signed up for the program. Not me who made the purchase. I am now trying to get my money back they claim it will be credited back in 2-3 business days. It was being taken oout in $14.95 amounts under Ap*9 healthplan. I could not figure out why my account was never balaning until I sat down with the bank.

Vistaprint drafted pover $300.00 from my debit card. I pursued them and repeatedly called the number given on this site. 45 days later, I FINALLY received my credit for the full amount. They did what they said they would do.

I was contacted by e-mail with an offer to order free merchandise. Items were free; you just paid the shipping. This was put on my visa card. I never received the Free items but was charged on my visa card. I have tried by e-mail and phone ; but get no responce.

I ordered business cards from Vista Print several months ago. I remember seeing the option to enroll in the Rewards Program, and I am almost 100% sure I did not sign up for it. If I did, I certainly did not mean to! I only check my credit card statement every few months because I receive paperless statements...and I just realiszed I've been charged $14.95 per month for the last several months!

I kept noticing that Vist Print was charging my credit card $14.95/mo and I couldn't figure out what for as I had not ordered any products from them for months. Then I try to call them and I get an voice activated system and there is no one to talk too! They just say they have closed my account! Well I never opened an account! Now I am out $30 or more on my credit card! By reading all the other complaints I would suggest some kind of action be taken against them!

I never used this company but they charged me for something I never ordered from them. They charged fraudulently...in small increments like 9.95, then 23.46, then 16.54 etc....I never received anything from them I just saw the bill on my card. When I looked online what the company is about and so I could get their email there was nothing in there that I could write to. Instead...I saw all these complaints about them. Tis scared me!

I have ordered hats, shirts, and various other business supplies through Vistaprint. But, since I am now out that money, I will and have found other places to get my printing and supplies. Even if it means spending a little more money. I am appauled that a person can order advertising materails and expect them to be sent out. But, how is the person to know since they are not the recipient. Thanks for nothing except empty pockets. Loss of $576.86 and lots of potential customers. Order history 04/24/08 and 05/6/08

Vistaprint has a whole host of 'offers' after you do business with them. You can click 'no', and say you do not want them, but guess what: they might still get added to your account. That's what happened to me.

They charged me for 2 rewards programs and charged me $14.95 each which caused me to overdraw my account and leaving me in the hole for $135.00. I di not order or authorize any deductions from my account. After complaining to them they did cancel my membership and reimburse me but left me with the overdraft fees still claiming I had placed the order myself

I ordered business cards from Vista print I recall now being aksed if I would like to join the Vprewards scheme vprewards.com to recieve didcounts on high street stores. I have no recollection of giving them permission to take 9.95 out of my bank account and was horrified to find they have been taking this amount every month out of my bank account for what I dont know but im pretty sure I never gave them permission to I have now seen other people on forums with the same complaint this is a tostal scam!

I have used vista print on more then one occasion to get me out of a jam on business cards. I have NEVER been over charged and maybe have waited an extra day or two to get the cards then projected but no major damage or distress. People need to read more about what they are agreeing to and they could probably avoid this stress. Also not wait until the last minute for important things such as wedding invitations to order and the company was wonderful!!

I placed an order for buisness cards and return labels when I did that they took it upon themselves to consider my payment as membership. I was charged $14.95 twice in a 2 month period before I finally figured out who was stealing money from my acct. I then placed several calls to the company only to be told they had never heard of my name or email address but that didn't stop them from taking my money.

I filed a complaint 30 days ago as well as requested a refund through the phone number given to Consumer Affairs by VistaPrint. VistaPrint promised me a refund for fraudulently drafting my account. I still have not recieved my refund and when I called them to inquire, I was put on hold for 30 minutes!!!! I am filing a complaint with the NC Attorney General.

I ordered some business cards from Vista print recently, but I did not order a membership NOR did I authorize a deduction from my personal account. You will return this money to my account post haste or I will seek legal remedies. This is THEFT by deceptions and I will not allow this to happen to me. I am reporting this to my bank and to the BBB immediately. DO NOT attempt anymore transactions on my account.

I have had nothing but positive experiences with Vista Print, and I have ordered from them over the last 2 years. Sure, I could have signed up for numerous magazines and add-ons, but I PAYED ATTENTION to each screen during checkout. They do not automatically charge your credit card later.

When I last spoke with VistaPrint I said I had never joined their company. They are still charging me and now I want it to stop and the money put back into my checking account! I will sue for fraud if they do not do as I asked.

I somehow clicked somewhere and was sold a Vista Rewards membership that charged me $14.95 per month, and I didn't catch it for several months (my fault). I called and was told I had joined some kind of buying rewards group, but funny, I never received anything telling me so. I canceled and am still getting charged. Cant we do something about these phoney buying clubs who don't really offer anything other than a rip off?

Omg! I can't believe this. Today, my mother was just complaining about a $17.95 charge that was being deducted from her account every month. We just took a look at it and it says VISTAPRINTREWARDS. I have been ordering business cards for my mother from this damn company since 2002! We order so much from them and I say we are regulars! I decided to look this up on google and look at what I found! I am extremely frustrated that they would do this to get money from people. Especially loyal customers that have been going to them for years now! I am calling them tomorrow and they will get a earful!

I have nothing but praise for Vista Print with website capabilities. I tried Vista Print and had my site built in 10 minutes!

I also made the mistake of clicking on the offer at the end of ordering my free stuff and had money deducted from my credit card, maybe its a bit underhand but I got my money back without any bother and the people I delt with were very nice and helpful. I have up to date ordered 44 items all free with just charges for postage and dont possibly see how VistaPrint can do it without going bankrupt. I like VistaPrint.

I was somehow charged $14.95 for the rewards program everyone else has mentioned. There are a few other companies that have similar prices and deals, but don't scam you. I'll be going with another company from now on.

I just placed an order for business cards with Vista Print. What a major mistake. I was just completing my order when their site asked me to log-in. What I did not know is that I placed a duplicate order.

I just ordered some of those "free" business cards... In the process of trying to claim my $10.00 discount, I started to get the idea that somethings was not right.

I checked my bank account and saw that there was a charge for $14.95 from APG Vistaprintrwds. The last time I ordered from them was 3 months ago and that was for business cards. I looked online trying to find out more about the rewards program and came across consumeraffairs.com. Thank god I did!

I ordered business cards from Vista Prints only to have the same scam pulled on me as other people. My credit card was charged $14.95 per month till I figured out it was for some Vista Rewards program I did not sign up for. It has taken several phone call to my credit card company and Vista Print to stop this. Hopefully, I have put an end to it.

I ordered address labels, and when I was paying for them it read "card denied." I called the bank and was told the card was not denied and the payment was pending. The website is showing I have no orders.

I ordered and paid for business cards. A month afterwards, I see a mysterious charge on my credit card for a membership I did not subscribe to. I contacted them - via automated service. It cancels the membership, but does not cancel nor refund the charge. I contacted them, it took almost 45 minutes and a long hold time to get a refund. Let's see if it really does post to my credit card.

(Sorry this is kind of long) I recently ordered 200 post cards from vista print, I havent received them yet but its only been a few days. I have heard that their products are good especially considering I only had to pay for shipping. I then googled their name because I was wondering where they shipped out of and I found this forum. So I did some extra research on my own and found out that they are based out of Bermuda and have an agreement where they follow some laws enforced by he U.S. and some Bermuda laws as well. Once I seen how many people were unknowingly charged I went and got there customer service number from their website and gave them a call.

I used Vista Print.com for my new bussiness cards and then I was charged $14.95 for a service I did not know of. I did not give my permission for this charge to my bank card.

I was also a victim of the VistaPrint rewards program. I know you guys are familiar with this because I looked it up on your site after it happened to me. I made a small purchase from VistaPrint in April and just recently found a $14.95 charge in my bank account from VistaPrint. I had no idea I had signed up for the program and I am usually very good at reading the fine print and un-checking any boxes for addition services.

I ordered flyers with a rush delivery because I needed them to advertize an event at a particular gathering. They indicated that they could get them to me on time, and then they did not arrive before the event. They refused to refund my money even though the flyers were now useless to me, saying that they were on schedule to be delivered within their guidelines for the service I had purchased.

I was not able to access the VistaPrint website, it kept telling me I had to change security options through my browser, which I did repreatedly to no avail so I found a phone number after much searching and called them to place an order for business cards. The gentleman made the necessary changes I requested on the cards and the order was placed on the 10th of June to be delivered via DHL yesterday the 13th. I was told a confirmation number and DHL tracking number would be emailed to me and it was not.

I was not able to access the VistaPrint website, it kept telling me I had to change security options through my browser, which I did repreatedly to no avail so I found a phone number after much searching and called them to place an order for business cards. The gentleman made the necessary changes I requested on the cards and the order was placed on the 10th of June to be delivered via DHL yesterday the 13th. I was told a confirmation number and DHL tracking number would be emailed to me and it was not. I did not get my order and now it is the weekend and I cannot get anyone and without a tracking number I cannot contact DHL. I needed the cards for an event today and paid extra for this rush delivery! I am not happy and I will pursue this as far as I have to

I placed an order for Rehearsal Dinner invitations, Bachelor Party invitations and Bachelorette Party invitations at an excellent price with three day guaranteed shipping. I recieved an order number, confirmation email and a notice I would recieve them all by 6/11/08. When I called on 6/12 to inquire I was told the order had been cancelled due to a payment problem. I had not been notified of any problem. The only emails I did recieve were for all of their reward programs.

We ordered some business cards on line for our small business. Not any problems at all. Then we started getting charges of $14.95 to our debit card every two weeks. The charges were for Vista Print rewards. After 6 seperate charges to our account we found a number and called. They say we signed up for the savings program which I am certain we did not. They claim they will cancel our account and there will be no more charges. We will see what happens next.

I also experienced items being added to my account while ordering the cards and brochures without my requesting them. Is there another on-line printer that has their act together ?

I ordered Business cards through Vista Print on the web. Now, I'm getting charged $30 a month for services that I did not ok to be charged to my credit card. Christine says, that they cannot reverse the charges to my credit card for 35 days. If they can withdraw electronically, why can't they credit electronically the same day?

There have been monthly charges to my checking account for Vista Rewards. They were to remove them and havent.

We placed an order for 193 business postcards to be mailed out from Vistaprint to our customers and we were also ordered 100 extra to come to us. The problem is that we received the 100 postcards w/o our company website. They offered to refund the money back on both cards but we would have to go back and re-order the 293 postcards over again. So basically they CANNOT do anything for us.

On 5/30/08 we went on online to order a signature rubber stamp. We followed the directions to upload the signature and viewed the signature online. We then placed our order. During the checkout process, various items were continually and automatically added to our cart. We carefully removed them from the cart and finally placed the order.

On May 18, 2008, I requested in writing the removal of a Domain Name from a website. I regrettably have gone back and forth with Lynette Internet Product & Support Specialist VistaPrint Web Services. VistaPrint.com had removed the domain name at my request, but later on re-added the domain name and sent me an email to recharge me. I called VistaPrint and the matter was cleared up and the domain name was removed. Since then the domain name has appeared again.

I have just purchased 2 web sites with vista print and no one can access them but me

I was ALSO charged by VistaPrint.com. They charged me the same stupid rewards program. We print a lot for our company so it was just so frustrating. VistaPrint lost a big customer because of their dirty work.

I ordered cards from them over the internet on May 3, 2008. They told me I would receive my order in 21 days. I have not heard from them. It is now June 6, 2008.

DECEPTIVE! This company has been charging my debit card for over a year (my mistake BUT). I DID NOT approve this because I was not made aware that there would be any monthly charge.

I ordered shower invitations from Vistaprint and chose 14 day shipping. I received a confirmation email that my order went through. After 16 days and no invitations I called the main number and the representative told me that my order was cancelled because of a glitch in the payment system. Of course I was never notified my order had been cancelled.

I've read several of the most recent (2008) complaints on this Consumer Report website regarding Vistaprint's customer service and mystery charges. And though I always back up the "customer is always right" courtesy, in this case it is not completely the case. I just ordered from Vistaprint for my small business: Business Cards, Large Business Magnets, & Sticky Note Pads - much at very low discounted prices if not FREE. I reviewed all my products to order, my shipping & billing address, shipping time-frame, payment form, AND reviewed the summary before accepting & officially submitting my order to run the payment on my debit card. Everything was 100% on the up & up!

I ordered some personal check in August of 2007. Unknowingly, they started charging my credit card $14.95 per month every month since then.

My Credit Card Security center called and told me Vista Prints had been trying to put through a charge of $14.97. They had tried three times and Security wanted to know if this was a valid charge. I told them DO NOT Pay until I have researched it. I went through my files and did not find anything that I have purchased for that amount.

This Internet Printer and spammer promised FREE cards but they double billed my credit card $6.00 twice...so my FREE cards cost me $12 bucks!

Vista Print has been taking money out of my checking account without my knowledge or approval. I called them and they said they are not able to tell because I changed my email address recently (which is my acct. number). This does not make sense because all of my order history is under my new email address. $159

I bought some business cards etc. from Vista Prints in Nov 07 and then, every month after my original purchase, my credit card acct was hit with a $14.95 charge-- a total of 6 charges. The charge shows as VISTAPRINTRWRDS.

Ordered some stamps and cards from them in June of 2007. I paid for the merchandise in full at the time. I just discovered they have been billing my credit card $14.95 a month ever since.

I am being charged on my debit $14.95 every month for the past 3 months. I did order address labels from them for one fee of 14.95. Now they have charged me 14.95 for the past 2 months. Please help...

I was suspicious after they bombarded me with "free" offers. I did a search and found this site. Thanks to all of you, I've put in a request to have my "lost" credit card replaced. I never got a $14.95 charge from them because I only did business with them two weeks ago. Thank you all.

Vista Print mysteriously charged me $30 more than the total on my invoice at online checkout. After I entered my credit card information and confirmed the $132.00 in my shopping cart, I immediately received a confirmation receipt for $159.99! I called Vista Print immediately, where I was put on hold while the service agent spoke with her internal department. WHAT? They told me they are crediting me the $30 so we'll see.

Over a year ago, I ordered some address labels from Vistaprint. This month, I noticed a $17.95 charge on my credit card. I went back a year and found a $14.95 monthly charge for the year 2006, 2007 and $17.96 a month for 2008. Called Vistaprint & my credit card. Still have not received a refund. This is fraud..I DID NOT sign up for any reward program nor authorize anyone to charge my credit card monthly.

money has been taken from my bank account without my permission, I want to stop this subscription and obtain a refund.

I have been paying for the past five months for purchases I have not made. I have been paying $14.95 on each of these accounts for the past 5 months; a total of $59.80 each month and overall $299.00. I never authorized Vista Print to deduct this money from my account It will be my expectation to be reimbursed in full for these payments that you have deducted without my permission. My attorney has been notified and so has my bank. If this happens again I will be forced to take FULL legal action.

Ordered business cards online as a special deal thru Military.com. When cards arrived, they had a print format that only someone with either a severe sight problem or a pre-frontal lobotomy would have printed. Who in the hell would print on the front of a business card: name, and then your name; Address, and then your address, so on and so forth? Now I have 35.00 worth of trash basket filler and still have to order more business cards. Also, I don't like the idea of when I received them, they stated they are printed in Canada!!! I was under the impression this was a U.S. Company, not that I have anything against the Canadians but I guess the cold weather has frozen their brains on this one. To say the least, I am very disappointed and will not deal with them again. I also cannot believe they have no online customer support to contact.

I was wondering why my account was empty then i check y staement and there were transactions unauthorized by me on my account 4 times for the amount of $14.95. I never signed up for anything nor did I talk to anyone about any such program. I never even heard of shopping essentials before.But i have heard of vista print.

Please advised I have been buying cards from for a while, I keep getting involved with this rewards program somehow. Be advised I don't want any program and I never wanted this program that comes from [their]web sight, AP9 Vistaprintrwrds-v. I have paid several months at $ 14.95 without looking at my. I would like a full refund if [they] want me as a customer, I'm in law enforcement there are people I can Call

I am one of many people who did not authorize Vista Print to deduct $14.95 a month from my account. I called and spoke to someone named Marina (from India) who agreed to reimburse me for the four payments they took. He was eager to give his name and number and get off the line. So we'll see if I am reimbursed or not.

Back in Oct 07 my wife ordered some cards from Vista Print using a credit card. Recently I noticed a charge for $14.95 per month for VistaPrint Rewards. We did not sign up for any rewards program. I checked Consumer Affairs site and found numerous complaints about Vista Print.

I have been billed by Clubprem 9.95 on my account in which something I have not use and after spoken to Vistaprint customer support, they gave me the number to call clubprem.com and all I am getting an auto-answer machine and unable to speak to anyone. this is a scam and I am not sure why they still continue to trade, they should be shutdown once and for all.

automatically enrolled in reward program at a cost of $14.95 month

We ordered business cards with Vistaprint and they automatically enrolled us to some programs by 3rd parties. Those 3rd party folks are charging our credit card monthly 14.95 (3 of them). This is a total scam. AVOID THEM LIKE A PLAGUE

Vista Prints.com has billed me 10 times in the last 6 months for $ 14.95. The charges were listed on my AX statement as Membership from VPRewards. Beware of this online vendor. They know such a small amount will be overlooked by the consumer. They were right. At least for awhile.

I ordered free cards and paid the approximate $500 shipping charge with my credit card. Vistaprint then charged my card $14.95 for 3 months without authorization. What bad business practice on their part! I will not be ordering cards from them again. Be cautious about doing business with Vistaprint!

I also ordered cards from this company and low and behold I am getting charged $14.95 per month for a rewards program I NEVER SIGNED UP FOR. I called and cancelled and cancelled on line.

2/15/08 I purchased a custom t-shirt for $4.91. Yesterday I was reviewing my bank statements and there was two strange charges of $14.95 from vistaprintrewards. When I called the number on my bank statement it led me to vistaprint customer service. I spoke to a rep who told me it was not a charge from vistaprint but an affiliate rewards program. I asked, When did I sign up for this program? He said At the time you made the purchase. There was a box; you gave it permission by entering your email twice. I replied, Okay assuming I signed up for this then how come I didnt receive any confirmation email regarding the purchase of this service? And how come I dont receive notices of the monthly charges? The rep, You did receive an initial email.

1) I was hit with three months of Vista Print Rewards for 14.95 before I noticed it on my bank statement. I have no idea how I signed up for that. I called Vista Print, and they insisted I had signed up for it. They did stop all further charges and refund one month. 2) I placed 3 orders of Christmas stationary plus lots of freebies all in the same style. It was the type where you create customized cartoon faces. The faces came back in all kinds of wonky order, like the bald heads were sitting on top of the santa hats and hair.

I ordered business cards on Vista Print's website and was, or so I thought, careful about what I clicked on or agreed to. But 1 month later I was billed $14.95 for a membership that I supposedly signed up for called Vista Print Rewards. I was again billed $14.95 for Shopping Essentials, a membership I supposedly signed up for through Vista Print.

I also noticed a $14.95 charge on my checking account today. I looked back and noticed a charge for last month also that I missed. I called and they said that they would refund me both charges within 2-3 days. I was given confirmation numbers for this.

Erronous charges for $14.99 showed up under Passport for Fun for several months until we discovered it. Called them and told them we never order this service. They said OK and renumerated us. THen promtly next month they automatically enrolled is in another program illegally called Shopping Essentials for $14.95 per month. These people are criminals. Where is our government to protect us and shut these people down?

I have been doing business with VistaPrint for over two years and have never had a problem whatso ever. The quality of the printing material was very good and so was the service I have received over the period I been associated with the VistaPrint Company. I just don't understand someone having all this problems. I have been satisfied with everything I have ordered and paid for. The delivery of the orders where right on time or faster as expected. I was shocked to read this complaints. I will continue to bring my business to them as long as they do as good a job as they have done for me. I would not mind for one minute to recommend this company to someone. All I have to say is: keep up the good work VistaPrint

I am the latest victim of this scam. I ordered business cards and when my credit card bill arrived I noticed a $14.95 charge on it for Passport to Fun. I immediately called the credit card company to inquire, was told that I needed to call Passport for Fun but that I could file a disclaimer for the charge to my account. It was also suggested that I close that credit card account.

I heard about the great deal on business cards from VistaPrint. I looked at their website, and they seemed like a legitimate business with good prices on business cards. I place my order and get directed to the next page where I am offered $10 off my order. I click on this page to see what I have to do to receive the $10, and see that I have to participate in a survey. I decide not to, and close the page.

I order Christmas Cards from Vistaprint in dec of 07. I noticed a charge of $14.95 on my credit card last month and again this month. In checking back they have been charging this every month since Dec. of 07. I, as others did not sign up for this as the cards were suppose to be free except for small charge for shipping.

$14.95 per month for 7 months.

I have used VistaPrint on several occassions & have nothing but praise for them. I have only had one minor problem that was rectified straight away, after contacting them. They were more then helpful, courteous & kept to their agreement. Within 2 weeks I had a replacement arrive. I am very happy with their service.

I purchased business cards from VistaPrint in October of 2007. I did NOT agree to be a part of any monthly program. I recently discovered that Vista Print was charging my account $14.95 per month. When I called to investigate, I received a completely automated system that asked me for my account number. I had to give out my phone number in order to get said account number, afterwhich I was given an option to cancel. VistaPrint states that it is a part of their VistaPrint Rewards, but I have no idea what that program even is, since I did not sign up for it.

I purchased a set of cards from these people a few months ago and was very disappointed when they FINALLY arrived. 1st off the shipping is ridiculous and the popups and junk was annoying. I have been receiving so much spam from them. I read some of these posts and laughed at one that said she was buying 10's of 1000's of dollars worth of stuff from them without a hitch. She must work for them. The cards were HORRIBLE! They looked faded and dull. Either that or she just doesn't know the difference.

I purchased a set of cards from these people a few months ago and was very disappointed when they FINALLY arrived. 1st off the shipping is ridiculous and the popups and junk was annoying. I have been receiving so much spam from them. I read some of these posts and laughed at one that said she was buying 10's of 1000's of dollars worth of stuff from them without a hitch. The cards were HORRIBLE!!!! They looked faded and dull. Either that or she just doesn't know the difference.

Vista Print took my credit card information and rebilled my debit account for many months under their own name as well as other subsiduary names that I did not recognize.

Ordered online business cards through what appears to be reputable printer. Instead, 9 mos later realize they have sold my debit card information to 3 fleecers and have debited my account by almost $500.00

In December I cancelled my membership to Vista Print. But since January the monthly charges have still been appearing on my credit card - despite the fact I have a confirmation number of cancellation. I'm continually told that the membership is cancelled but they keep charging.

I have ordered some products worth only $13.17 in Jan 2008. I never received them and Vistaprint continue to draw $14.95 from my visa card monthly since February. What kind of company is this? I will never visit their site again.

I got signed up with the monthly charges for a membership just once. I went back and discovered that I had clicked a link that signed me up and I didn't read all the print. Technically it was my fault because I didn't cancel soon enough to not be charged.

I applied for the vista Print business Card deal, and without realising, i checked today to find I have been debited $14.95.

I, too, have been charged $14.95 per month for 5 months for a membership I never signed up for, called VistaPrint Rewards, and there is no mention of this rewards program anywhere on their website. They credited me for only one month, and still owe me for 4 additional months for which my credit card was charged.

Some weeks ago I received a promotional email from VISTA PRINT that they offer very attractive printing materials on very low rates. I act upon it a made a purchase of some dollars that they charged from my bank and they posted me material. but there is not the end of story and the actual story begins now. Two days ago when i checked my bank statement on my computer, i was shocked that VISTA PRINT charged my debit card $ 14.95 without my authorization since i had no more purchase,

I ordered some business cards for our small buisness. Nobody ask me if I wanted to start an account.I got charged with a 14.95 charge.I just looked it over the first month, but they have been charging monthly and that's no way to get customers. I don't think that you should have to pay for your order and then get a charge on top of that. That's just plain rude.We the people shouldn't have to suffer for their mistakes.

Ordered business cards and other stationary items in June-August, 2007. Starting in September, a $14.95 charge was placed against the same credit card used for legitimate purchases, but with a slightly different name. Once it was identified, several attempts have been made to stop the charges and get a credit issued. There seems to be difficulty each time identifying us in their records, yet the monthly charges continue to accrue. Sept 26, Oct 28, Nov 27, Dec 27, Jan 2008, Feb 2008 and March 2008.

Consequences: I got exactly what I ordered. I actually had a great experience and I've ordered several times. Never late, never wrong. Post something positive.

I recently ordered business cards and and stationary from vista print. At the end of the online order there are pop ups and it makes ordering very confusing. What is happening is that they are distracting you from the fact that you are enrolling in passport to fun. PLEASE RE READ ALL OF THE PAGEs BEFORE YOU SUBMIT AN ORDER!

I have been charged for something I never signed up for. Vista Print is taking $14.95 fee/month from us. They have been billing my visa without my permission.

VistaPrint has banner ads from a company that calls itself passporttofun. Vista gave my credit card # to those people who illegally enroll me in their account program. I've never heard of them but got charged on my credit card for their services. When I called Passporttofun and told them they stole my credit card information, they said "Sorry", like it was normal.

I inadvertently activated a Vistaprints rewards in October 06 when I made an online purchase. It appeared to be a survey, offering $10 off the next order. When I discovered the monthly $14.95 on my visa, I contacted Vistaprint in early 2007 and asked that the program be canceled and the charges refunded. I was told it would be.

Sometime during online check out at the Vistaprint site I was offered double the cards for the same price. I clicked on the button to check out the offer. I declined the offer but I was signed up for Shopping Essentials for $14.95 per month.

I needed some business cards quick and ordered from Vistaprints. Soon after, I received unauthorized recurring charges of $14.95. I called American Express who initially agreed to investigate the charges. While on the phone, I Googled this site and directed American Express to the site. They changed the investigation to a 'fraud' and credited my back the charges. I left Vistaprint my opinion by email and will report them to the BBB.

I placed an order with VistaPrint on 2/28/2008 to mail out postcards to a targeted area. Their website states that they will be sent to USPS either 3 (expedited print) or 7 days after the order. It was also identified on their website that they were shipped on 3/13/2008, even though I requested expedited printing. When I contacted them for a refund or store credit, they told me they would not refund me the postage, due to the fact they had sent out the majority on 3/3/2008. When asked to show me proof of this. I was told they did not have to, and I just did not know that had been sent yet. I informed them that I knew several people on the list who did not receive the postcard, and was told that they probably thought it was junk mail and threw it away. This is complete irresponsiblity from VistaPrint, that has left a very bitter taste.

Hello, I'm Jeff Esposito, an employee in VistaPrint's public relations group, and I saw a number of complaints regarding our rewards program on this site and wanted to reply. On behalf of VistaPrint I am sorry you feel you've had a negative experience with our rewards program. VistaPrint believes that the vast majority of our customers who sign up for the program really enjoy the benefits, but if you are not happy, please call 866.870.4124 and we'd be happy to process a refund. We're open from Mon Fri 8 am midnight EST.

Well, the rest of you guys apparently got off easy if $14.95 was all they were soaking you for. Apparently, VistaPrint got my debit card number from at least one other scam company, and THEY (the other sites) have been charging me $24.95 a month. VistaPrint has just charged me $5.45 last month. Here's the thing: I NEVER signed up for anything from VistaPrint. I never even visited their website. They must have gotten my info from some other site. They sent me a box of free business cards with a % off offer - which I never answered. I never asked for the free cards in the first place. They just showed up in my mail one day.

I just wanted to share something positive. I have been doing business with VistaPrint since they first opened their doors. I purchase about $10,000 a year in flyers, brochures, magnets, pens, t-shirts, business cards, and more. I have never been over-charged, always reached someone by phone on the first try, never been the victim of any gimmicks, and always had resolution to any printing problems immediately with replacements. No hassles, no trouble, no hidden fees, always great service.

This company sells business cards at a low price however the cards are smaller than standard size. They state the dimensions of the card on their website, but they do not make it clear to the consumer the cards are not standard size.

I ordered some supposedly FREE business cards and I was automatically signed up for Vistaprint Rewards Program which was taking $14.95 on my credit card each month for no service. I did not agree to be in this program.

We ordered a free self-inking address stamp from Vistaprint.com in December. Last evening, we discovered charges of $14.95 which have been withdrawn from our account every month since.

I was charged for $14.95 monthly since November 2007after I placed order of business cards and some other products. Further, other companies such as Shopping Essence and Passport To Fun charged me $14.95 monthly.

I got sucked in by a free offer and was signed up for a rewards program at $14.95 a month. They used my debit card for 4 months until I figured out what the heck was happening...very unethical.

I, like many, have been charged for something I never signed up for. Vista Print should be punished for a $14.95 fee/month they are taking from all of us. They have been billing my visa for the last six months without my permission. I will pay closer attention to my bill in the future and I will be contacting them on Monday to cancel this scam which benefits no one but Vista Print . I will ask for a full refund and will no longer order from them as well.

I, like many, have been charged for something I never signed up for. Vista Print is taking $14.95 fee/month from us. They have been billing my visa for the last six months without my permission.

Apparently when I ordered some business cards in 2007, I clicked a $10 coupon and unwittingly joined some type of club that charges a monthly fee of $14.95. I just noticed it while preparing for the tax accountant. There were a number of charges last year.

I have received many emails from Vista Print which said I could receive 500 free business cards, plus a $10 discount on my first order for being a new customer. I placed my order, and a day later received a confirmation email confirming that 250 cards were being sent, but no mention of the free bonus cards or the $10 discount. I immediately contacted them about it, and they never responded. Although I was very careful not to check any boxes that would allow them to share my email address with any of their partners, I started receiving MANY junk type emails, starting a few days later. I received 10-12 a day from the same vendors promoting the same product(s). I complained to Vista Print about it and I started receiving even more emails of this type each day. I am still receiving them.

I ordered mailing labels and business cards from Vista Print. The quality was awful. I sent in a complaint on their web site 5 days ago and I have still not heard anything back from them. So much for their guarantee.

I have found a $14.95 debit against my account, and I am livid. I have taken no action as yet, but I will be emailing and calling them as soon as I am done here, to inform them that I have filed a complaint--and to discontinue something I never signed up for IMMEDIATELY.

I, like many others, apparently clicked the $10.00 refund button after placing an order with vistaprint.com. Almost immediately I thought how stupid that may have been--and started looking for a way to cancel the membership. In doing so, I stumbled upon this page and found a phone number in one of the posts. The guy said he could never get anything but their machine, but I figured I'd try it anyhow. I DID speak to someone, almost immediately, and she was very helpful. In less time than it took for me to make the mistake, I had it fixed. She also sent me an email confirmation of the account cancellation in the next few minutes to confirm the account was no more. She said my card would NOT be charged. I don't know if that part is good or not yet, but I will have the email to legally prove they were not to charge me, if I should need it in a court case or other instance in the future.

I ordered business cards from Vista Print last year, now I am being billed $14.95 for some membership they said I clicked on, which was suppose to be for a $10.00 rebate. I do not want a membership, I do not want them charging my credit card for some bogus membership.

Charged my debit card $14.95 a month for a membership that I did not sign up for.

After ordering Christmas cards for my husband's company, I started noticing charges of $14.95 a month on my debit account that I used to pay for the cards. This charge occurred for 3 months before I noticed the pattern. It is supposedly for a Vista Rewards Program that I NEVER agreed to nor signed up for. I called the company and requested cancellation and a refund. I was told I would received a refund with 2-3 business days. We'll see! BEWARE and STAY AWAY from Vista Prints!

Passport to fun is charging us a monthly fee for nothing. We never signed up for anything with them nor have ever had contact with a representative of the company. Vista Printing passed on our information without our authorization.

My story sounds like so many already posted concerning this company. In June 2007 I ordered business cards for my husband's side-job business. I later realized I had been made part of a Program called VP Rewards and being charged 14.95 per month. The money was being charged to the same Visa Check card I used to purchase the business cards.

After ordering my FREE business cards for $3.99 (that was for only 250 might I add), I got suckered into ordering 1000. I got a little box that popped up and said, order within the next 10 minutes through our super savers club and you can add an additional 500 cards for $3.74. Yep, I did it again and clicked. Well, I am thankful I just ordered them yesterday and the only two things to go through my bank were the two charges for the cards. After reading the posts on here about Vista Print and how everyone was having a difficult time resolving anything I thought I would try a different approach. Our bank/credit union offers a STOP PAYMENT (for a fee mind you). This is a onetime deal and it will reject ALL future payments and save you the fees associated with the bounced fees. I was reading the blogs on here and sent/faxed my letter over to my credit union tonight. I also attached this website link along with the MWI's link so they could put a STOP notice on my account. For future references try going to www.nebs.com for business cards. They are very reputable, a little expensive, but will not charge you over and over again like Vista Print will.

I ordered business cards from this online store and received the product just fine. Then every month afterward (3mos.) a $14.95 charge has appeared on the credit card. When I try to call the phone # listed it says we are experiencing technical difficulties. I am now forced to dispute this charge every month with my credit card co.

I have been been charged three amounts of $12.95 in November and December 2007 for no reason. I have Had no dealings with this company (VP rewards). I did have dealings with a company called Vista print 18 months ago but none since then. I was wondering if this company would be the reason why I received another debit on my account from Maximacasinos.com for 50.00 at around the same time, this is another company I have had no dealings with and as they are an online gambling service I would never have dealings with as I do not gamble online or anywhere else.

I purchased Free cards cards from Vista Print.com. These cards were supposed to only cost shipping of about $4.00.

As of today, $45.,and as a retiree I'm worried,(when will I get these charges STOPPED) agravation,anger, and a lost nights sleep. I just found out about the charges yesterday, and after reading the other complaints of this sort, will I be seeing more charges?

I used Vista prints to get business cards; then after about 2 months I got a charge from AP9*PASSPORTTOFUN+ for $14.95. Then I found this consumeraffairs.com site and quickly linked VistaPrints to this company. I called them up, and the first thing I did was ask for a manager then calmly explained the situation and told him I wanted the charges refunded and stop any future charge from PASSPORTTOFUN. He confirmed my info and told me that I will not get any more charges and that the current charge would be refunded in about 10 business days.

I have not received an order that I paid for, and there is no Customer Service as no one answers the phone or returns my calls, and there is no e-mail address to write to. I have heard of other unethical practices from others who wrote about unauthorized charges on their credit cards, and I will be watching my credit card for extra charges made by this company.

No one answers the phone or will give you info on the web site. I will NOT use them ever again!

I ordered some notepads from Vista Print back in December of 07 and put them on my debit card. I just looked at my online statement (Jan) and Vista Print charged me $14.95 and then two days later Shopping Essentials also charged me $14.95. I know for a fact that I bought nothing through either of these companies. I mentioned this to my sister and she told me she used VistaPrint at work and the same thing had happened. They sign you up for some kind of bogus membership and charge you until you cancel it. I called VistaPrint this morning and had to talk to 2 people. The last guy was rude and all he did was argue with me. I threatened to report them to the Better Business Bureau and he said he would refund the charges, I of course don't believe him. He tried to say they are not affiliated with these companies yet Vista game them my debit card number. I also said please take my card number out to their system and he tried to tell me they don't keep it! Then how are they continuing to charge me if they no longer have the number?

I ordered some business cards from Vista Print for my dad for Xmas.I thought everything was fine till today when i looked at my bank statement.I am being charged (14.95) for a service I did not sign up for.My bank is familiar with Vista Print/Passport to Fun and their practices. My bank assures me it will be removed and I will be reimbursed,but why should we have to remove what was not approved in the first place.I will know tomorrow if everything has been cleared up.Of course there's next month and future months to watch for also.What a headache.PLEASE do not use this service, unless you like headaches.

OK, so a month ago I called them and they told me they cancelled my account and issued a refund which as they said will post in 1 to 3 business days. 3 weeks later, no refund. I called Vista Print again, they started acting as if they have no idea about the whole thing. Then they told me there ws NO refund and no phonecall from me at all!!! I had enough, I called my bank (Bank Of America) to submit a chargeback who so far has been supportive to me on every rare occasion of a chargeback. This time the Bank of America became supportive of .... VistaPrint... The reason is because I think I have $0 in my savings account, that is why. The more you keep with them the more they respect you. Remove all your savings from BOFA account just for a few days and watch their respect to you fade away even if you just had a million bucks for 10 years right before that...

I ordered stationary, holiday cards and other office supplies. A month later I began receiving magazines that I had not subscribed to. When I called the magazine companies I was told Vista Print subscribed me to the. I called VistaPrint and at first they denied it and then they told me I 'qualified' for the subscriptions, which were not free.

I recently started my own business. In September I ordered business cards from Vista Print. It was a free offer that I ended up paying $9 or $10 for. Good deal, or so I thought. I received the cards promptly, and they were of good quality. Was Impressed with the business and was willing to use them again--until this morning while going through my bank statements and found charges that I had never authorized. From September until now they have been charging me $14.95 a month. In the month of January 08' there were two charges on 1-12-08 for $14.95.

They keep making unauthorized charges on my credit card. I have called twice about it.

It was my second time using vistaprint.com's printing services for my postcards. Their quality was not excellent but it was acceptable last time, so I used the company again on Dec. 2007 because I found the on-line processisng was quite convenient and they have my records anyway. However, my experience this time with Vistaprint.com was very different from the last time. During the ordering procedures, there were so many advertisments trying to get me for some other orders. Those ads are very tricky and I found very annoying. I was careful enough to click No for all those unexpected advertisments and to avoid extra unwanted orders. But at the end, it asked me if I want to get the $10 rewards and I clicked yes hoping to get $10 as a reward or credits for my next order. However, I got a lot of pop-up ads from other companies right away after that. I was getting mad and closed all those pop-up windows. (I felt very strange and wondered if it is a scam trying to get you...)

In September 2007, I did order 250 business cards through Vistaprint.com, since I was offered for free by the said Co. to my e-mail. But, since then until now, I have been charged $14.95 twice foreach mo. Please stop this fraud and I wish to get my money back.