UnbeatableSale.com Reviews

Immediately after placing an order I received an updated order status that charged me an additional $8.95 for shipping. This was not shown on the original document before I hit submit. I called their customer service/ordering department within the next 60 seconds to cancel the order and they told me I must wait 3h for the order to post.

Did a search on the web for cases of an energy drink and came across these guys, about $2.50 less than the other guys, so why not? I purchased two cases of 12 bottles each, and received 2 single bottles. I called up about it, and they said it was indeed no mistake. I requested a FULL refund because I mean, hey, I was trying to save a few bucks and their misleading advertisement shows a full case of the energy drink when in fact they're only selling you a single bottle for that exorbitant price. They sent me a partial refund, claiming they will not reimburse the $9 shipping fee. For trying to save $5 on two cases of an energy drink, it cost me over $15 in shipping, lost time, and the hassle of dealing with this scam outfit. Worst of all, I have not a single energy drink to show for it.

I ordered what I thought was a set of mixing bowls from this company on Wal-Mart.com. The picture next to the item number showed (and still does) a SET of bowls. I waited almost two weeks and received one small bowl with scratches on the bottom, packed in a used box barely kept together with tape. I called Customer Service immediately and was told to return the item and e-mail the CS rep the tracking number and they would refund my money within 24-48 hours. I've been e-mailing the same person and am told I sent them the wrong tracking number; however, when I call UPS they show it was delivered a week ago. I had a bad feeling about this as soon as I opened the item and I take partial blame for not paying closer attention to the item description, but I know the package is there, the post office knows it's there, but they can't seem to get it together. I'm furious and wish I had come here first. Lesson learned. DO NOT USE this company. Why is this company still allowed to do business?

Ordered Solar Power Flood Light for outdoors in Nov. I called the company and was told they would send a new one out as that one can't be found, whether they sent it or not? Anyway waited again, tried to found it with the tracking number, didn't show up, so called again. They said they were sending another one out.... Still haven't got it and still only shows the shipping label has been created.... Mad, want my money back.

Terrible company to work with. Order item in December and I am still, 1/21/14, dealing with returns. The item had a date in the description, the product was a food product, of 3/31/13. I asked the sales person if that was the use by date and she assured me it was the manufactured date. Once the product arrived, I found her information to be incorrect and immediately contacted the returns department. I had to pay for the return shipping and they do not want to refund the original shipping charges. In addition, I paid for expedited shipping because I need the items quickly. I have emailed every email address I could find on Unbeatablesale.com and no one is responding.

I bought a flavoring additive for coffee, and they took my order. Apparently shipping was free. I ordered 4 packs of 6 and they charged me 25.00 extra dollars of shipping costs. They posted the total charge to my credit card, but do not give any info about my order status (order done on January 6, 2014). I can not track the order in their website, regardless that they promise you can check the order status in their website. The order number and my zip code are not recognizable.

I bought a heater from UnbeatableSales Dec. 10, 2013. As of this day I have not received the heater. I have called UnbeatableSales three times and I have been put on hold each time for 10 min. to 20 min., hung up on once and have been lied to each time I call them. They told me two times they were going to have someone call me back the next day and I have never had a call back from them. They are the worst co. I have dealt with in my 71 years. I would not take anything from them if they said it was free because I know it would be a lie.

I purchased Snapware Snap'N'Stack Storage Unit, 10" x 14", 2-Layer, Set of 4. They shipped me 1 and refuse to honor what was sold. They gave me two options. The first option is a 50% refund which I lose money. The second option is to ship back the 1 set at my cost.

I purchased a ring on Nov. 30th. Got the ring very quickly. It was a Christmas gift for my daughter. She knew she was getting it so I let her try it on. It was too small. So, I called the company, got my RMA, sent back with tracking. They received it on 12-13-13. Still no ring. I've called, emailed, emailed corporate and no one has returned my calls. I finally got two email from two different people contradicting each other, so I sent them their emails. Poor company to do business with. Almost a month later, no ring, no refund.

I ordered a Thames Kosmos Solar Mechanics building set for my son for Christmas. On Dec The 24th I received a Chemistry set for 12+ years . My son is ten and I don't want him blowing up my house with a chemistry set! My kid was bummed out for the holidays because he didn't get what he asked for. The chemistry set was an item worth over 200 dollars and the one I ordered was worth around 42 dollars. I was honest and asked the company to send me the set I ordered and I being honest would send back the incorrect item. They absolutely refused to send me the new set unless I returned the wrong item first. I told them in a email I would exchange the chemistry set when UPS delivered what I ordered to my home. They were not having any of that.

Buyer Beware!!! I bought these Lancome products for my wife for Christmas. When she opened the package she noticed they were all marked as sample products. These are not for sale products that stores such as Dillard's and Macy's give people to try these Lancome items. These are not legal to sell, but sample use only. All of the 5 stars that you see when you look at this product on Wal-mart's website are taken from Lancome's website, not from unbeatablesales or walmarts websites. When you purchase this through the walmart site you are actually buying from UnbeatableSale.com. I did a consumer affairs search for UnbeatableSale.com and found this info. If you follow the link it shows that 91% of people who use unbeatablesales are having major problems with this site, buyer beware. Not sure why Walmart is affiliated with such a unsafe vendor.

BUYER BEWARE!! This company has no customer service. They shipped me the wrong item (with someone else's packing slip included, giving me that person's personal contact information, address, etc.) and shipped my item to someone else (who got my personal contact information, which is a major security issue!). When I tried to contact them to straighten out the problem, I waited over 30 minutes on hold, only to get an outsourced customer service call center who could only take a message! They said I would receive a call back. I did not. They told me to email the company, which I did. I received no reply. I called again three days later and waited another 30 minutes for the same result - no help.

On 11/22/13 I ordered 2 remote control helicopters for Christmas. On 11/27/13 I received an email confirmation stating the shipment would arrive 12/6/13. On 12/14/13 & 12/15/13 I tried to leave a message with the company but the mailbox was always full (you cannot contact via email). I also tried tracking the order via their web and kept getting a message that "the order could not be found, try again later". On 12/16/13 I spoke to a representative who stated she needed to contact the warehouse in California and that I could expect an answer later that day or earlier the followiing morning (12/17) via email. I received no response. On 12/17/13 I spoke to another representative (Loretta) who stated she needed to contact the warehouse but because of the time zone difference I wouldn't expect a email with shipment information until later that day and she was going to forward my complaint to their "manager". I received no response. On 12/18/13 I spoke to another representative (Julie/Operator #432) I advised Julia I wanted to cancel this order. She stated she would also send my complaint to a manager and send me an email confirmating cancellation.

I ordered what was advertised as a bulk shipment of a 2032 battery for $20.29. When the shipment arrived in 10 days via UPS, the package contained one 2032. One battery for $20.29. I can buy them locally 10 for $.99 cents. Unbeatablesales.com is not only guilty of false advertising, they are the biggest rip off I have ever seen. The officials of unbeatablesales should be charged and after their trial locked up for a long period of time.

Infuriating smug of them. STAY AWAY. This is not over.

I ordered 3 table set and they confirmed the order. After 10 days, they sent e-mail saying "we don't have it in stock". I went back to the web page. They are still advertising for the same tables but raised the shipping expenses. Simply this is unprofessional, you should expect anything from them.

Ordered a fireplace screen. It arrived damaged so I sent them photos and asked for a replacement. They refused pending a lengthy claims process with the shipper. After that that said they would contact me and consider a refund or replacement. I did not want to wait an indeterminate amount of time for them to figure out their shipping problems… I wanted to use my fireplace! I cancelled the order for a refund… Which I have yet to receive, so I opened a dispute with my credit card company. Avoid this company... They are either incapable of solving problems in a logical manner, or, more likely, just don't care about customer service….

I ordered a dryer, pedestal & trash compactor from Best Buy. Received the Dryer & pedestal with no problem. Unfortunately the trash compactor was run thru Bestbuy's marketplace vendor 'Unbeatable Sales'. This Co made -0- attempts to deliver my trash compactor. They NEVER showed up at my house, so I cancelled this $830 order. They 'decided' to give me a $409 refund for this undelivered appliance. STAY AWAY FROM THIS DISREPUTABLE CO.

I purchased the book " A Concise Dictionary Of Middle English From A.D. 1150 to 1580" from unbeatablesale.com and received great service from the transaction of the sale to the packaging and delivery of the book. I placed the order, sent the payment and within 24 hours the order had shipped with a tracking number that allowed me to have updates as to where the book was and to as the date it would be delivered. I always base whether or not I will be a repeat customer by the customer service and business ethic of a company and unbeatablesale.com meets both of these standards and I have no problem recommending them to others!

I saw a FABULOUS wall clock "on sale" at a high end modern furniture store. They were selling it for $319, reduced from $375. I really wanted it, but didn't want to spend that much money on something I really didn't need. So I decided to look on EBAY, and saw the exact same clock, but EXACT, for $86.00!! I bought it so fast, and I was still unsure if it would be as good looking as the one for more money. Well, was I happy when it arrived, brand new, in the box, with the SAME brand name as the more expensive one. It looks so fabulous in my room, and I receive so many compliments on "my good taste"!! When you find a bargain like this, it's the best!

The crib was defective. 12 hours after it was put together, two of the legs cracked. It took 5 months to get replacement parts shipped to me. I dealt with customer rep, Alex **, and got a supreme runaround, finally being ignored completely. Detailed letters to the president of the company and head of customer relations were completely ignored. It was not until I finally got in touch with Tracy that replacement parts were finally sent out. It is obvious that this company does not care about pleasing its customers. Would never use them or recommend them to ANYONE!!!!

I ordered 2 Forked Up Art from Amazon with Unbeatable Sale as the seller and received only ONE. I then filed a complaint and was told that UPS lost it and will take 7-10 business days to trace it. I then requested for a refund and that I am no longer interested in the item. I received an email and a phone call stating that the only way the refund can be given is to REMOVE the complaint that I filed. The email had a detailed instruction on how to remove the complaint. This is so wrong. It is bullying.

I ordered wine carts from Wal-Mart online and when they came they were damaged and HORRIBLE craftsmanship. They looked like someone used them for years and returned them and they painted over all the dents and scratches and there were scratches to the wood that had no touch up paint. I lugged them to Wal-Mart and was told they use a 3rd party company and they can't help me.

The above company lists a realistic-looking, dead, skinned, bloody dog called "Roadkill" as a gag gift. It's in very poor taste and upsetting to any dog owner, except someone like Michael Vick. I believe the item promotes animal cruelty and should be discontinued and taken down from any website as a product for sale or anything else.

I ordered a 2 lb package of rabbit treats. I paid $12.95 plus 8.25 for shipping. I received an 11.5 oz container of treats. They claim the 2 lbs was the shipping weight. Not even close! They refused to send more product or refund the shipping cost. They were very shady about disclosing information. I will never deal with this site again and I recommend you don't either.

I ordered a hex shrug bar through Walmart.com and Unbeatablesales.com, waited patiently for my order and finally called them to get a voice recording. Eventually I got redirected to a call center that took a message. Almost a week later they emailed me saying I bought a box of nails and they refuse to send me my shrug bar that I paid for even after I emailed them the copy of my order. They blamed Walmart and told me in not so many words to piss off. Walmart says they’re a third party, but stated that they sent them the order for a shrug bar not a cheap box of nails. They’re bait and switch fraudulent crooks. BEWARE.

I made an Unbeatablesale.com purchase through Walmart.com. All I have to say is do not purchase anything from Unbeatablesale.com through Walmart.com. The two boxes of folders I ordered totaled $27.80 and my shipping total was $15.90. Can you say RIP OFF! To top it off, my shipment is now a day late and I had to leave a message for customer service to call me back. I will NEVER NEVER NEVER shop with this online retailer! I am also done with Walmart.com.

We received defective goods and contacted them promptly for a replacement. First, they said we needed to pack the item up (it was a BIG rain barrel - the box is large enough for a refrigerator), drive it to FedEx/UPS and pay to ship it back. "For items weighing less than 40 lbs, that's our policy." We demanded to talk with a supervisor and they finally agreed to have their warehouse schedule a pick up.

I wanted to alert you to a recent issue I had with an order I had from a purchase through the Best Buy web site from Unbeatablesale.com. I wrote this letter to the upper management at Unbeatablesale.com because my research turned up so many similar customer service issues regarding their credit delays on a return to sender item through BestBuy.com. Evelyn ** was the Customer Service rep assigned to my issue.

I only gave one star because it's required to make the review. I placed an order for a dozen barrel cactus stems with two 3.5" cactus and 4 2.5" cactus each stem for our desert-themed graduation event. Seven of twelve stems had damaged cactus (over 50%!). The seam came apart and the cactus fell in two. I took a picture and emailed them with a note in caps that I needed a refund as soon as possible so I can purchase somewhere else before our event. I received two emails this morning, one asking if I can send a picture of the damaged item and one asking if I want an exchange or refund. Refer to initial email sent providing all that info. Way to drag it out.

I work with a high school and we ordered flapper dresses for a school performance. We did get one dress out of five on time, and when I contacted the seller to see when the remaining dresses would be here, he said they didn't know if they would be able to get the dresses to us on time. I spent over two hundred dollars on the site, and they were very difficult to communicate with and could not get in touch with the warehouse to even begin to answer my question. Extremely upset about this purchase and I will not be using them again.

This merchant is terrible to deal with. A purchase was made online and cancelled within 5 minutes of the order being placed. I contacted this merchant numerous times over the following 2 weeks to cancel the order. If they bothered to respond at all, it was only with a form letter. When the item arrived, I refused delivery. Unbeatablesale.com then had the audacity to charge me shipping and a 25% restocking fee. I had to dispute the charge with my credit card company and file a complaint with the BBB, as well as rip off report. This is a really dishonest company. Save yourself a lot of headaches and avoid them.

I think they tell this to everyone. I placed an order last week. I received a tracking number and tried to track it on their site. It would not work. I got in contact with them. They said my order has been cancelled and they'll credit me, yet it still shows a charge. She said to get in contact with my credit card to see why the order was cancelled. I did and they don't even know. They said it's the shipper. Bad customer service and waiting for long periods of time. Do not order from this company. Wish I know where to make a higher complaint. Their website needs to be shut down.

Order at your own risk! If you deny a shipment, you are charged. If you send a shipment back, you are charged, which prompted us to accept delivery from UnbeatableSale.com and then call to let them know that the shipment was damaged. We received a large box that was completely destroyed along with the Visqueen we ordered, leaving it with holes everywhere. Below is their response to us:

I ordered a ceiling fan on August 26. I was emailed a FedEx tracking # which when tracked, never left their facility. I have emailed them 5 times now and the item has still not shipped. Shame on Amazon for referring me to this vendor. Unfortunately, I don't think I will ever get my item. They claim they will be able to ship it on September 13.

I ordered a bouquet basket through Sears and they sent me a different basket. I followed the return procedure to a T and paid to ship it back and asked them to send me the correct basket. However, now they say they can't send me the correct basket (no reason why) and refuse to pay the return shipping though they were at fault for not correctly filling the original order. Disgusted!

I ordered a briefcase from UnbeatableSale.com. I received the briefcase and everything looked good on the outside for a while. After one or two uses, the inside flap and bottom began to peel and crack like someone had left it in water. I noticed the cracking a few days before the 30-day return policy expired. I contacted Amy at Unbeatable Sales and to make a long story short, sided with the company in blaming me for water damage. However, I only used the item once or twice and it never came in contact with any water, not even rain.

I too was taken by Unbeatablesales.com and their deceptive practices. We purchased an entertainment center from them and when placing the order, I confirmed, with not one but two of their sales reps that the price being offered was for the entire unit (comprised of four separate pieces). The price was very low, but we assumed that it was because it was something we'd have to assemble (much like previous purchases from other companies like Sauder). Both reps said that the low price reflected on the site was indeed for the entire unit. We were excited and purchased the item. Even with the relatively higher shipping costs, it was still cheaper than anything else we had viewed. When the huge box arrived, we were ecstatic until we opened it. Inside was a completely assembled TV stand and nothing else. When I called the company to discuss this, their sales rep said that there must have been a mistake and that we should have received the other pieces as well and that she would take care of it.

I placed an order on 10/14/11 that was supposed to ship right away. I called on 10/19/11 and was told that it didn't ship yet, so I told Amy to cancel it. She said she would. Product shipped anyway. I refused it, and then didn't receive a credit. Many phone calls and 3 months later, I finally get a credit for $98 and change. I was charged $161.99. Amy says it was for a "refusal fee". Unbelievable. I will never buy from this company again! I see there are similar complaints about this company on the web, too! Apparently, it's standard practice by these people! I'm still working on getting my full credit.

I ordered from Sears online a Christmas gift on Dec.17th. Wanting to be sure of receiving gift before Christmas, I spoke with a salesperson. He did order on phone for me. He assured me I would receive it at least on Dec.24th or 25th, if not before. I never received an email on my order, so I called on Dec.19th. They gave me number to call unbeatable sales, so I did. She told me she couldn't help what Sears promised. They couldn't promise anything after the 15th. But it took me until today (Dec. 21st) to ever get an email from UPS stating it was in transit. That's 5 days after my order. It's unacceptable! Now to make matters worse, I will not receive my daughter-in-law's gift until Dec.28th!

I, Juana **, ordered a sofa on Nov. 2, 2011 and canceled it on Nov. 4, 2011. I have not gotten credit back on my Sears card yet. I called both Sears and Unbeatable Sale several times. All they tell me is that they need to check with the delivery department and they would get back with me. I also called Sears and they keep telling me to call Unbeatable Sales. This has been going on for two months. I need some help getting this resolved. Can you help me?

I ordered the item with plenty of time for shipping and processing. They shipped in several days later and then with an incorrectly filled out UPS shipping label. The item did not arrive in time and they refused an RMA and also refused a refund. The customer service rep was completely unsympathetic and unapologetic. Never again! Buyer beware!

I cannot remove the blade from PS 77711 Slicer. I must need a tool of some kind, which was not included with my slicer. Please help. The only way to clean the blade is to remove it.

I ordered a case of coffee which, I was told by a sales rep, would cost $17.95. I asked if he was positive of the price, and he said, "Absolutely, we deal in overstocks, blah...blah...". Bottom line, I got one can of coffee for $27.00 (after shipping), for something which in my local store costs $8.00. These crooks should be in jail!

Beware, don't buy from them. No cancellation Policy+ 25% Restock fee (Just check their site policy). You are forced to buy it. It's a shady website that tried to scam with bait and switch, horrible customer services who yell at you, and refuse to even cooperate.

I purchased four containers of Quiko Lori Food. Their advertisement online did not indicate the size of the container, so I had to assume that based on their price being slightly less than another companies for the 26 oz. container, that was the size I was purchasing. I received the order today and upon examination, I discovered that they shipped four 12.7 oz. containers. I contacted the company and after talking to a service rep and her supervisor, the best they could offer me was to lower the cost to $72 and still bill me for the shipping. The online price today for the 12.7 oz. containers can be found for $16 and with shipping being free would total $62 (Petco online). Having paid $111.35, I was more than unhappy. This practice of not properly identifying the product, and likewise not keeping with their advertised " Guaranteed Unbeatable" price is misleading and predatory.

No mounting point was discernible on bottom of Futon. Later, the legs and screws were delivered, however, the screws were incorrect. After months of correspondence (written, e-mail, and phone) the situation still remains the same; incorrect screws, no visible mounting area and no template or instructions. It has been 5 months since purchase and I have not been able to use the Futon. Unbeatablesales refuses to do anything to rectify the matter.

I purchased a futon from unbeatablesales.com via the internet and it was delivered on July 22, 2010. The futon was incorrect in color, yellow instead of almond as depicted on the internet, and was sent with no legs. After talking with Beverly of UBS on July 23, 2010, she said this was the correct item per part number and that the legs will be shipped from the warehouse later.

1 "ore International 4 Tier Bookselves - cherry" ordered and charged to credit card on March 31,2010. Was given a tracking # but item failed to arrive as promised. E-mailed on April 19,2010 and was told it was back ordered til May 28th and a tracking # should not have been given. Contacted by phone 6/2/10 and was told that it was still back ordered until the end of June and that I would be contacted when it came in. I told them I would give them one more month and then may cancel the order if they can't produce it. Reading other customer complaints, this sounds like it happens more often than not. Please investigate.

I was looking for square lattice panels to create a privacy screen in my garden. A google search brought me to the Unbeatable Sale website, where I ordered (3) CEDL009 CedarDelite RCAPG6X8LS-PS 6' square Lattice Western Red Cedar Panel. My credit card was charged $286.75. The panels that were delivered measure 2'10" x 3'6".

I ordered from Amazon.com the following: 1 MALB852 Kingston Value RAM 2GB Kit (2x1 GB Modules) 333 MHzDDR CL2.5 DIMM Desktop Memory KVR333X64C25K2/2G for $62.32 with a grand total of $68.53. It was billed to my credit card. I received 1 stick of memory, but had ordered a kit of 2 sticks. I gave the one stick to my son (birthday present) and contacted UnbeatableSale.com regarding the shortage in the shipment. The statement that this item on the website corresponds to the item I received is not true. I have retained a copy of the original website listing. I asked for them to send me a second stick of the same that they had sent me. Evidently, this company uses this practice consistently. I have found several other stories from people that have had very similar circumstances involving their purchases from UnbeatableSale.com. I have all documents and correspondence related to this incident.

I ordered an espresso maker. The cost was $43.00 + $28.00 for shipping and handling. According to them, it was because the espresso maker weighs 30 pounds. When ordering, I was told that the item was on back order. About 5 days later, I received a package with a coffee maker for American coffee, not an espresso maker. I was charged a total of almost $80.00 for an item that weighs 4 pounds and it sells in other stores for way less. It’s not an unbeatable price like they advertise. I called and told them the problem. I dropped it off at a UPS location as instructed. Few days later, the package came back to me!

I ordered the WowWee Robosapien w/ remote control on Dec. 5th, & delivery was Dec. 11 through Dec. 16. I have not received this Christmas present yet, & I've read the reviews on this company & they are terrible. I'm shocked that Amazon would be affiliated with this company. I want my product now.

I found an ad on Amazon for a Lucianna 5-piece dinette set for $149.99. I purchased it and received the table. I took it out of the two boxes and assembled it, putting the boxes out for recycling. No chairs showed up. When I called to inquire, they would not talk with me. But they did send an email stating that the price was wrong as a result of a mistake by Amazon. Toniann said I could purchase the chairs at a discount or return the table in the original boxes for a refund. This was later repeated by Heather. To me, this appears to be a good example of bait and switch and of deceptive advertising. Amazon stated that they simply publish the information that they receive from the advertising companies. Unbeatable refuses to take responsibility for their mistake, but even includes the description of my order in their emails to me that state, "Lucianna 5-pc. dinette set." A table does not constitute a 5-piece set!

I placed an order through the Amazon website from the merchant above for a bottle of cologne, Love & Luck 3.4 oz. I initially contacted the merchant to change the "Ship to" address. During that conversation, I discovered the cologne was not the advertised 3.4 oz but according to the representative, it was .25 oz. The customer service representative at Unbeatablesale stated that she apologized for Amazon incorrectly advertising the item. Amazon stated that they advertised what was sent to them by the merchant and that the merchant can change whatever they want.

I was looking around the Internet trying to find some Honor Roll Stickers for my students and found the type I wanted at about a dozen different websites. The price for the pack of 32 stickers averaged between $3.59-$3.99 per pack. Then I came across Unbeatablesale.com and they were offering the exact same item on sale for $15.11 per pack! I called them to confirm the price and spoke to Mary Ann at ext. **. She was rude and abrupt with me when I was asking about this item. She could not explain why they were charging so much!

I ordered a bicycle for my grandson from Unbeatable Sales and after reading NOW the comments, I am dreading what will happen next. The bike was damaged when it arrived but my grandson and his dad did not realize it until they put the bike together and there were problems with the gear train, etc. They had it looked at by a veteran bicyclist, and all he could determine was that it may have been damaged in shipping. What makes me suspicious is that the bike I originally ordered was then unavailable and I ended up ordering a more expensive model. Aaargh. I won't be ordering anything online for a long, long time.

I ordered a Shark steam mop from them through Amazon.com. When I tried to use it, it was broken and did not work. I got an RA number from them, and returned it via UPS with insurance, in the original packaging, with all packing materials included. They charged me $79.99 for the mop, and $14.09 for shipping. I paid UPS $10.64 to return the mop. Now they have only refunded me $60.00 because they claim not to refund original shipping costs, charge a 25% restocking fee for items returned after 30 days, and do not refund other shipping fees. I think the restocking fee is unreasonable b/c the mop was broken, and I should be refunded the return shipping costs because it was not my fault I had to return it.