
UnbeatableSale.com Reviews
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UnbeatableSale.com was founded in 2004. With over 50 years of combined customer service experience, our management team is devoted to customer satisfaction as our top priority. We provide a wide variety of merchandise that is hand picked by consumers.
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Reviewed Oct. 21, 2019
I purchased a Dirt Devil hand vac via Walmart website, which apparently uses this place. I ordered the incorrect item - my fault-ordered corded and not cordless. So, I e-mailed Walmart site as to how I would return an item. They responded indicating they forwarded my inquiry to Unbeatable. They did, indeed, and I received an e-mail asking if I would like to keep the item for 15% off the item cost. Well no, it's not what I wanted. Further-use the item's original packing, include the packing slip that was received with the order and use the RMA# provided in said e-mail - write it on a piece of paper and place one RMA inside the box and one RMA on the outside and mail to specific address.
Now here's the kicker - the Dirt Devil was sent to me in the regular shelf box, with an adhesive sticker just slapped on the box indicating my name, address and their return address. No packing slips, no packing of any kind. AND, the Walmart site indicated I qualified for 'free shipping' as I'd ordered another item so the total was $69.81 and Unbeatable Sales charged me $13.25 for shipping. For $13.25 I could've driven to New Jersey and picked this crap up. NEVER AGAIN. Lesson learned, unfortunately the hard way. SAVE YOURSELVES THE TIME, EFFORT, ENERGY AND HARD EARNED CASH! Remember-IF IT SOUND TOO GOOD TO BE TRUE, IT IS!
Reviewed Oct. 10, 2019
We received our order for a 7 Piece Dinning Room set and after spending 2 hours assembling the chairs we find out that the table is defective and will not slide open. I have contacted their customer service every other day and got the same line from everyone. I have spoke with Dave, Joe, Derrick and I just spoke with Samantha who tells me that she is a a manager. They keep telling me that since the replacement table top has to ship via a freight line they cannot get one in to pick it up in Texas. It has been 3 weeks, I have a defective table and chairs that I cannot use and they have my money. I keep getting told that in will ship in a day or two. As I stated it has been 3 weeks of the next day or two.
Reviewed Oct. 9, 2019
I searched for a rolling cart for my dumbbells. I found the perfect one pictured on Unbeatable Sales website, so I ordered it. When it came, the only thing in the box was the rack and bar to hold the weights in. No top, bottom or sides. Absolutely unusable as it came. Called customer service and all they kept saying was I got what I ordered. So I’m out $32 for shipping and may also lose a 25% restocking fee. They didn’t even sell the other parts to complete what was pictured to make what I received useable! Worst customer service I have ever experienced!
Reviewed Sept. 25, 2019
I had a bad experience as well, I agree with everyone else. They lack not only in customer service but in business ethics. Do yourselves a favor and order from someone more reputable. After they charged my card, they decided to cancel my order due to their error.

Reviewed Sept. 13, 2019
Other problems. Joe at UnbeatableSale told me he would create a return label in 2 business to return the defective product. When I got no response for a week, I called Joe. He said I had to call the manufacturer to troubleshoot the device because they do not accept returns of electronic products if the package has been opened unless they are found defective by the manufacturer. I had the same and very rude discussion with a supposed supervisor and someone at their corporate office. Both rudely and loudly giving me the ultimatum to call the manufacturer or hang up!
I called Lenovo, and they created a case but said they have no process or connection with UnbeatableSale. I was advised to return the computer to UnbeatableSale or send it to Lenovo for repair under warranty. Why would I accept a laptop that requires repair off the production line? I spoke with Tony Ann, Joe's supervisor, who treated me like a crook. She retrenched from their earlier disclaimer and said all they would do is help me ship the device to Lenovo. After arguing about it took me six days to report the defective device, and that it could have been something that I did to slow the computer down, Tony Ann said she would review the conversation I had with Joe and reach out again to her warehouse, who had required troubleshooting by the manufacturer.
She has not called me in 24 hours, as promised. Do not do business with this band of thieves. They have a disclaimer on their website that they will accept returns in 30 days, but not of laptops and other electronics. I blame AMEX for doing business with this crooked company because their prices are low due to their service and ethics being awful..
Reviewed Sept. 5, 2019
I ordered a glass and aluminum computer desk from Walmart which goes though them. This company is such a liar about the pictures they put out there on other websites. The pictures that are on Walmart, Wayfair, Amazon and Houzz is not the computer you will get if you order Computer Desk CT-009. When you slide under this desk your leg room is compromised and the desk rubs against your thighs. The post where the keyboard is are too long and they leave less room for you to slide under it comfortably. They are so bad they would not give me a return label. This desk is heavy and it ate up my refund just returning it. Wayfair was honest about telling me the truth the pictures on these website of the desk are old picture and you will not get the desk they are showing on the website. I will also post my review on the BBB.
Reviewed Sept. 4, 2019
HOW DO YOU GIVE 0 STARS?? So I guess my fault, I should of read reviews before I ordered. I went through Rakuten for UnbeatableSale. Waste of time!! Worst experience ever!! Placed order for 1 item for a gift, 3-3 1/2 weeks later no item, no response. Lady at rakuten very helpful but I decided to call unbeatable sale directly. I also e-mailed few times, with only warehouse working on order for a reply. Supervisor or manager said not their fault, sorry for delay. I'M NOT TAKING THAT AS A GOOD ANSWER. End of conversation, once I said cancel order, never recommending to anyone, she apologized. I sure hope I get my refund or I will call the Better Business Bureau!
Reviewed Aug. 30, 2019
Advertised 12 bottles, only sent 6. Said it was their mistake. I called. They offered 50% off the product priced 28.13, but not the shipping which was 24.99. I will never order from them again. They give any company associated with them a bad name. For now I will never order from Rakuten either.
Reviewed Aug. 27, 2019
On August 5th, 2019, I placed an order for Autographed NFL Mini Helmets consisting of: John Taylor (49ers), Deion Branch (Patriots) & Fred Taylor (Jaguars). When I received my package and opened it, only the John Taylor and Fred Taylor were in the package. I contacted Unbeatablesale concerning this missing item via E-Mail, I received an E-Mail back on August 12, stating "We have emailed the warehouse to ship the missing helmet and do apologize. Once we receive the tracking information we will email you. We do apologize for the inconvenience."
On August 15, 2019, I E-Mailed them again asking "Any word from your Warehouse?" On August 16th I received an E-Mail stating "Please be advised that the warehouse shipped all of your items in the same box. Please check again." - I know what I received and didn't receive as I collect as well as sell these helmets! BEWARE OF UNBEATABLESALE, especially if you order multiple items as they will short you on your order and refuse to make good on it!
Reviewed Aug. 6, 2019
After placing an order for a bird house that looked great on Groupon's website and coming from Great Sales.com I've had nothing but aggravation from start to finish. Groupon's website says that returns from third-party sales have to be handled by the company and the company wouldn't do anything because they claimed it had to be handled by Groupon. The product was of really poor quality and very misleading. It cost me $40.00 plus $10.00 for shipping and when I went to send it back they don't cover the shipping and it cost me another $20. to send it back. Thank you very much but the last time I shop Groupon or this site. So much better service and handling at Amazon, Wayfair, eBay to mention a few. I recommend staying away from here!!
Reviewed July 26, 2019
Plates scratched the table and they are not helping. Yes the table was scratched after having it for 30 days and they are not willing to help me with a exchange or refund. I have tried to reach out to the seller several emails and to Sears' various numbers and 1 chat and to no avail. UnbeatableSale sold me this table for Sears and it has been a nightmare for me!!
Reviewed July 8, 2019
Shopped online for a magic marker I buy frequently. Found a good price for a box of 12 on unbeatable sale, ordered 10 boxes. Today received 10 markers. I usually pay about 1.75 per marker. This order indicated I was getting a new customer discount and I was excited to buy 120 markers for about .85 each. until they arrived and I learned I was charged over $10 per marker. Unbeatable sale? Even NASA would disagree.
Reviewed July 6, 2019
I put together the Bird Bath in the house and proceeded to carry it outside by the bowl. The bowl broke loose from the stem. I called UnbeatableSale who was the third party seller. They refused to refund my money. UnbeatableSale is a unprofessional business with the poorest customer service. I will never buy from them again and will pass the word of what a bad company they are.
Reviewed June 15, 2019
I purchased an item from their Google Express store and called them to confirm they will be shipping the right product based on the item number. None of the customer rep. know what they are selling and confirm I will be getting the right item. Tried calling the sales team multiple times but went to the answering machine. Left 2 messages and nobody called back. Email 3 times and still no response after 3 days. HORRIBLE SERVICE!!! They are really horrible and should not be doing business.
Reviewed May 23, 2019
I purchased an item on February 20, 2019. The item was late, and one of the two boxes didn’t show tracking information. I probably call the company and asked for an update and they continued to say that everything was on track. Many days after the second box was expected I called the company back and they explained that they didn’t know where the box was. They started an investigation looking for the box and after weeks have gone by I lost my patience and I bought the item from another company.
When I reconnected with UnbeatableSale to return the one part that I had received, they insisted that I continue to be patient until they figure it out. I explain to them that I had already purchased the item From another retailer and then I would not be needing this one any longer. They were hesitant to help me but eventually sent me a return tag to send them in the box I had via UPS. Again, after not hearing from them for an unreasonable amount of time in my opinion, I called UnbeatableSale back again and they stated that they could not find the box that had been returned and sign for according to UPS.
Today marks a little bit more than three months since I first made the purchase and a month since I returned the box for UPS and the company is still refusing to return my money. It’s gotten to the point where no one will even return my phone calls or my emails either. The Customer Service associates that were assigned to my case have stopped responding to me altogether and the main customer service line just repeatedly tells me that someone is working on my case with no additional information. It’s absolutely ridiculous to hold $1200 of someone’s money with no resolution and no access to. Customer Service.
I am incredibly disappointed and I am sharing this story wherever I can in the hopes that it will spare someone from a similar situation. The item was not that much less expensive and it definitely wasn’t worth all this trouble. I will also be reaching out to Walmart.com where I originally purchased the item and it was shipped by this company as a third-party and letting them know the service that they are providing. I do not think that this is the service that even Walmart would give to its customers.
Reviewed May 8, 2019
I called and emailed for the availability of a part as I needed to know if it was available before ordering. I was assured by William **, "We have sufficient quantity of this item to handle any orders." Even after asking to check actual on-hand stock. Received an email 7 days later. "Unfortunately, our warehouse has informed us that *** is currently out of stock and we are no longer able to source it from the manufacturer." The part is STILL listed as available on the website.
Reviewed May 3, 2019
After I placed my order for a gazebo bird feeder, I saw the reviews for UnbeatableSale and was quite worried. I think there were only about two good reviews in the last six months. Felt I had to leave a review. I had a great experience, with no problems. The price was much lower than other places that I checked. I was also able to use a coupon, which made it even lower. It arrived less than a week after I placed my order. The feeder was doubled boxed and well packed - no damage. The feeder is well made and very impressive. Couldn't have had a better transaction.
Reviewed April 5, 2019
They do not take returns even if they tell you how great the product is and you open and listen and it is junk. No returns. Made me wait on phone forever to tell me it was opened and will not take it back. I used Walmart to order through and they were no help either. Stay far away from both.
Reviewed April 3, 2019
Do not buy from this company! They lie about what they have in stock, and when you will receive a purchased item! Both on the phone, and through Amazon! The reps on the phone are unhelpful and have no accountability! The manager will not even take a call! Inexcusable!
Reviewed March 30, 2019
I ordered 12 x 5 oz bags of Cardini's croutons, but received only one. Called customer service and she said that was the measurement of the bag. Whoever heard of using inches by oz in a measurement. Plus the bag is 9.5 inches tall, not 12. Customer service was very rude and would not make it right. $22.30 for ONE bag of croutons. Beware of this "unbeatable sale", it's not unbeatable. It's fraud. Thank good for American Express who issued a credit against this seller.
Reviewed March 29, 2019
Ordered and paid for six 5 oz pkgs of Catmandoo Cat treats, as listed. Was sent one pkg in a large carton. When I contacted their customer service dept, informing them of error, I received an email that I could keep my package of cat treats with a 15% off discount for my trouble. It cost me 33.40 for one pkg of cat treats that sell for approximately 13.99 at pet stores. (It's been over a week and I didn't receive my discount, either.) I have been trying to contact Customer service by phone for UnbeatableSale.com and Sears, but am bombarded with recorded sales messages and disconnects to make talking person to person impossible. I can see why Sears is imploding, if UnbeatableSales.com is a part of their marketplace. BUYER BEWARE!
Reviewed March 21, 2019
I placed an order for St. Patrick's Day Socks for my son's hockey team. I ordered 16 PAIRS of socks. Only 8 Pair were received in the package. I contacted them, they apologized and re-sent me a package. This package only contained 4 pairs (From Party City by the way), so I was still short 4 pairs. When I contacted them again, they have been trying to tell me I ordered only 16 socks, not 16 pairs. WHO sells socks as individuals??? And that is not what my receipt states. They now want me to send back what I received at MY cost. WHAT A RIP OFF! I will never use this company again.
Reviewed March 8, 2019
I ordered off of Sears Marketplace two nightstands and just received the package and there is two things of PERFUME!!! I am lucky that Sears backs their marketplace and are hopefully going to get me my money refunded but I told them to make sure they get rid of that sketchy company on their Marketplace!!! I wouldn't be as upset if I didn't read all these reviews and see how everyone else is being screwed around from this place as well!!!
Reviewed March 8, 2019
Ordered 4 test lights in Dec 18. They sent me a pack of light bulbs worth one dollar. My order was billed 121.40. It is almost 3 months trying to get a refund. I feel the co is just a scam co to steal your money. They use PayPal and Pricefalls to market their site which neither one will get involved. Just stay away.
Reviewed March 7, 2019
The description says "pack - 24." I was seeking a large quantity so this sounded good. But to be sure, I called them and emailed them and was told that yes, it was a pack of 24. They sent only one! Then they refused to refund the shipping for this fraudulent order! How does this company still exist? The worst ever.
Reviewed Feb. 16, 2019
I was very nervous to purchase anything from this company based on reviews but did so anyways. I have a problem happen with my UPS tracking number of my product. I ended up with two tracking numbers and was confused because I only ordered one product. Turns out one of these tracking numbers was for someone else who purchased same product from the city I live in. I called UnbeatableSale and they went above and beyond to help solve my problem. The sales associate connected me with corporate and I spoke with a woman named Donna. She was more than eager to help me with my problem and get it sorted out by the next day.
Two days later she emailed me back with my correct tracking number and thanked me for bringing the problem to their attention. When I did get my product, it was exactly as pictured and absolutely lovely. I have no complaints about this company and am surprised by all the negative reviews. I hope others have just as good experiences in the future!
Reviewed Feb. 12, 2019
My complaint is with Walmart.com as well as unbeatablesale.com, as I thought I was ordering from a known retailer and was handed off during the process to a third party vendor with horrible customer service and misleading sales information. I ordered a wall clock and the colors shown were not the colors that came. Box arrived with no packing slip, no receipt nor way to return or contact company. I reached out to Walmart and they placed me in contact. I was first told I did not meet the 30 day return window. I did by over a week. I was then told, I had to submit photos showing the color. I did, see below. I was then offered 15% off to keep the product I did not want and was told shipping was up to me... Deceptive and unprofessional customer service standards by Walmart and Unbeatablesale.
Reviewed Feb. 12, 2019
We ordered four rounded-top trellis', 72" tall only to be provided with four fan trellis' at 48" tall. No response to our communication. Purchased through Walmart Marketplace Sellers who provided no help at all.
Reviewed Feb. 5, 2019
I purchased call blocker through Walmart online and UnbeatableSale was the third party. I was unable to get the call blocker to work with my landline phone so contacted Walmart about returning it. They contacted UnbeatableSale and were told it could not be returned as they do not allow returns on electronics. I was stuck with an item that I could not use and could not get my money refunded through UnbeatableSale. If a product does not work it should be able to be returned with a complete refund.
Reviewed Jan. 22, 2019
This was the rudest company I have ever dealt with. They told me the item had shipped and that I could not cancel it right after the order was put in. Within minutes. So I called FedEx and they said they had not even received a notice for pick up. Unbeatable Sale lies to customers. Then they charged me a 35% restocking fee to return the item. A total scam!!! Joseph, the agent, was so rude and unhelpful. He also mocked me as a customer. I would never recommend buying from them.
Reviewed Jan. 18, 2019
I purchased a Char-Broil Grill Cover from Walmart.com. This company was selling it for $8.42. I thought it was a great deal so I ordered it. Came within 3 days which was really quick for regular shipping. I got home and received my package, Well, instead of the grill cover I paid for I got a lousy $2 3 switch Eaton wall plate. So, I called the company and explained to them the mess up. They asked me to take a picture and email it to them, as I did. They emailed me back today and said "Sorry you received the wrong item, but we cannot send you the item you were expecting" and "We will give you a full refund". Well, I sure as hell hope so!!! But no other explanation given... What kind of crap is that? How do you sell an item on a website like Walmart, send me the completely wrong thing and then tell me I'm not getting what you wanted!!! I WILL NEVER DO BUSINESS WITH THESE MORONS AGAIN!! CS SUCKS!!
Reviewed Dec. 19, 2018
Wished I could give NO STARS! Should be named, UNBELIEVABLE sales. As in, it is UNBELIEVABLE that a company can be in business and totally screw over the consumers the way they do!!! Ordered an item that was to be a Christmas gift on the 14th, FINALLY got a shipping notice on the 19 stating the item will be delivered on the 26! WHAT GOOD IS THAT? Called CS and was HUNG UP ON while politely asking why the delay when I paid $12 for EXPEDITED SHIPPING??? Response, "Well, we technically did not receive the order for 2 days since we are closed on weekends and we ship all items within 7-10 DAYS!" NOWHERE on the order did it say anything about such delays. I asked about the return since they messed up the shipping, and they want ME to pay them 25% restocking fee!! WHAT GALL!! This was the 1st and LAST time I order from them. Filing dispute with PayPal and American Express on these people.
Reviewed Dec. 18, 2018
Do not... I repeat order from this company. I ordered two E-cigarettes from this company on December 3. It is now December 18th and I have not received my order. The day I ordered from them I did not even receive a confirmation email from them, however they charged my paypal account immediately! I have been tracking it through UPS and all it says is it’s ready to be shipped from China for the last 10 days! Therefore it’s still in China! Finally I filed a dispute through Paypal! Be smart. Don’t order from this company. P.S I attempted to call UnbeatableSale.com and after being on hold for an hour I finally gave up!
Reviewed Dec. 16, 2018
Unbeatable Sale would not accept my return untouched. I never saw a no return statement on their Amazon website. The rocking chairs for my twin special needs boys were deemed unsafe after we gave it some more consideration. I always thought you would have at least 30 days to return like most stores.
Reviewed Dec. 12, 2018
I ordered my son a pair of muck boots off of Amazon, and it was through this company. I've seen a lot of crooks in companies before, but these people take the cake. "Do not order from them!!! I'm questioning even ordering from Amazon anymore. I ordered the boots on Dec. 2nd. They billed me. Then, on the 3rd, they billed me and sent another pair! $117.73. I contacted Amazon and the company. Unbeatable Sale kept making excuses as to why they couldn't help me. Their system was down etc. Finally, Amazon opened a claim, then, by the next day said they closed the claim and I needed to deal with the company myself. Unbeatable Sale asked me to keep the second $117.73 pair of boots to "avoid the hassle". For them that is.
I asked them to send me a shipping label, because I was not going to pay to ship something back that I didn't order. Customer service did send one, and said over and over, and argued with me on the phone that even though the label said "postage due", it was indeed a prepaid label. Any fool knows that isn't true. Said I needed to go to UPS and have them scan it. Took it there, and yeah, I was gonna get charged $44. To ship them back.
Fast forward to a week's worth of phone calls and messages to and from Unbeatable Sale and Amazon, Unbeatable Sale received the boots back, then, proceeds to tell me it may be a week before I get my money back. I said, "Nah, I'm getting it today." They had my money for a week, tried to talk me into keeping a second pair of boots they overcharged me for and sent to me, and still keeping my money. Amazon is no better, they were zero help, and to let a company like this keep selling through them is crazy. Read Unbeatable Sale's reviews on their Facebook page and on here. Save yourself a lot of money, time, and headaches. Most unprofessional companies I've ever seen.
Reviewed Dec. 9, 2018
I ordered a NFL jersey (#7 - Joe Theismann) that was advertised as an "Elite" jersey with handstitched letters/numbers. What came was a very poor-quality jersey that had a mesh front such that I would never be able to wear it. I reached out to customer service to request a return & refund and was told, "We are very sorry. We will not accept returns on Sports related autographed Memorabilia and Collectibles or on any custom made items such as any customized car mats or children's furniture," to which I made clear in response that this was not a customized or signed item. They refused to reply to any further emails, even when I offered to pay shipping costs of the jersey back to them. This company is defrauding customers and needs to be shut down, in my opinion.
Reviewed Dec. 7, 2018
I tried to return/exchange defective product. Customer service said they couldn't help me because I didn't have the original packaging. They wouldn't even send me another unit so I could return the defective unit in the packaging that comes with the new unit. So I spent $177.11 for nothing, and they refuse to help me. In my mind this company is crooked.
Reviewed Nov. 9, 2018
I thought I ordered the 3 piece set of wicker bar and bar stools. I only received one bar stool. I wrote the company as the website said to return the stool and they replied they don't take back furniture. It clearly states in the description they accept returns within 30 days, I didn't even open the box. False advertising! I will never do business again with them and I am looking into filing a complaint.
Reviewed Oct. 29, 2018
I bought a Citizen watch from this website. Their price was the best and I got my package just in 3 days. The model had been discontinued and just Macy's was offering it as a limited edition with a much higher price.
Reviewed Oct. 12, 2018
I received a headboard for a bed. I ordered it online through Sears. Once I received it I realized it was not what I expected. I call Unbeatable Sales to request a return. I was told I couldn’t return it because I had opened it. How do I know if I want it or not if I can’t open it? This company is in business only to shaft people. Don’t do business with these people. I can’t give this company a one star rating. The only reason I gave them one star is I had to rate them for the review.
Reviewed Oct. 10, 2018
I ordered a $70 Utopia Alley shower caddy through Overstock.com. Definitely more than I wanted to spend but thought the quality and rustproof guarantee was worth it. I wasn't aware that UnbeatableSale.com was the actual vendor. I would have looked up the consumer reviews and reconsidered. This is the lowest review of a business I have ever done business with. Lesson learned. The item arrived within 7 days. The box was in perfect condition but I opened it up and inspected it anyway, counting the pieces etc. It was all there. Life happened and a month went by before I was able to get the caddy up in the shower (Labor Day weekend, school starting and we sprung a leak). The assembly was a breeze until I got to the last tier. The screw wasn't catching. I played around with it and realized it was a defective screw with short threads.
When I emailed customer service they responded within 24 hours telling me they couldn't offer any help since my purchase date was beyond 30 days. I ordered 8/25, it shipped 8/27, I received it 9/5. I contacted them 10/7. They didn't offer any help or support at all and told me to contact the manufacturer. When I explained I received the item 32 days ago and for such an expensive item I was hoping for some flexibility they just simply didn't respond. I guess they don't care about customer satisfaction or support the items they sell. LUCKILY the manufacturer was amazing! Utopia Alley responded within a few hours saying they would promptly send replacement parts. Shame on you UnbeatableSale.
Reviewed Oct. 5, 2018
They sent it to the wrong address. About 1000 miles away. Waiting to hear from them. After reading the company reviews I do not expect any satisfaction. How can Walmart do business with a company with this reputation? I guess they will say it is my fault for not heeding the terrible reviews.
Reviewed Sept. 27, 2018
I ordered the chair rail from Shop.com for the top of wainscoting I was installing. I didn’t realize the item was actually sold through UnbeatableSale, but OK. The item I received was clearly not the item I ordered. I sent an email to customer service with a photo of the item and then called customer service who said I would get an email response. I received an email stating I could keep the item for 50% off or send it back to them AT MY EXPENSE. The cost of shipping would equal or exceed the refund. If you’re reading this, you probably have had a similar problem with this company. I believe from reading other reviews that this is the MO for this company to get out of making good on damaged or incorrect orders. Lesson learned.
Reviewed Sept. 25, 2018
They shipped the wrong part and wanted me to pay for returning it. After 13 e-mails to them (most seemed as they were form letters) Walmart stepped in and corrected the situation. Know who you're buying from!
Reviewed Sept. 22, 2018
Ordered a beautiful living room suite thru Walmart from Unbeatable Sales. BIG, BIG mistake. Upon contact from YRC (their freight carrier), was told that they would like to set up delivery to my home. NO ONE MENTIONED either online or when sale was made that I would be responsible for getting living room suite (450 lbs) into my home. Had sons and family members here to assist with getting furniture in my home. Delivery was scheduled between 2-5 pm. At 6:18, I call YRC freight to check on shipment. "OH, we're Sorry, Ms. ** but shipment is still in Florida." Long, long story short.
Finally received living room suite, but INCORRECT accent chair was shipped, so I decline that part of shipment. Also the feet that I had to attach to sofa and loveseat were incorrect, making my living room look slanted. Long, long story short, continued. Finally this week YRC called to set up deliver appt. for 9/21/18 between 2-5. At 6:30 I called again as I had son here to help. "Oops, can't deliver today, should be next week." Needless to say, I was livid and vented again. SAVE YOURSELF time and hassle and don't order from them.
Reviewed Sept. 19, 2018
We ordered 3 individual porch swings from Unbeatable through KMart. Good luck trying to return anything. No one will take responsibility to help you. KMart says deal with Unbeatable. Unbeatable's site says deal with Sears. When I finally reached someone, I was told they do not issue return labels and it was on me. The return shipping of these swings would be almost twice as much as I paid for them. They could issue me a 15% discount to keep the swings. NEVER EVER ORDER ANYTHING FROM THIS PLACE.
Reviewed Aug. 31, 2018
I bought a chair (or so I thought) in a dark blue color. Upon receiving a slip cover for a chair in blue with black stripes I contacted the company to be told I could return it, but would have to pay all shipping costs which half of what I paid for the item. The lady told me it's not their fault the internet said chair not chair cover and there is a picture so I should have figured out it was black and blue. I wish I could post the picture here for you, it is definitely blue on the picture. Very upset and because I ordered it from Walmart who now lets 3rd parties go through them, and Walmart also refused to help me. I'm done with both companies.
I bought a chair (or so I thought) in a dark blue color. Upon receiving a slip cover for a chair in blue with black stripes I contacted the company to be told I could return it, but would have to pay all shipping costs which half of what I paid for the item. The lady told me it's not their fault the internet said chair not chair cover and there is a picture so I should have figured out it was black and blue.. I wish I could post the picture here for you, it is definitely blue on the picture. Very upset and because I ordered it from Walmart who now let's 3rd parties go through them, and Walmart also refused to help me .. I'm done with both companies.
Reviewed Aug. 27, 2018
Shoddy service, rude, NO RETURN, NO FOLLOW-UP; was my fault for opening the package after freight carrier left. Product was damaged IN TRANSIT. Freight paperwork states accepting product as it is at time of signature! WOW!!! Never had this happen to me before. Came from Walmart online 7-10 weeks for freight carrier to respond to request of damaged goods. Last time I had a board damaged. The distributor immediately sent out a new one and we could do whatever we wanted with the damaged one (we gave it to a non-profit agency). I've lodged a complaint with Walmart on this company also.
Reviewed Aug. 26, 2018
This is the absolute worst experience I have ever had with a company. I ordered a kid's bike through Amazon. I thought it was a little too expensive so I cancelled it right away. I even received an email verifying the cancellation. Despite the cancellation they sent it. I called Amazon and they saw the cancellation and I was charged for 2 bikes and only received 1. You can only contact this company via email. They stated that they don't prepay for return labels. I called UPS and it was doing be more than double what I paid to begin with to return it. Then I told the company that I will keep the bike. Just give me my money back for the bike that I didn't receive. They refused, stating that they wont refund anything until I send the bike back. Of course they won't. They just want more of my money. I think this company is nothing but crooks. Horrible customer service. They should be put out of business.
Reviewed Aug. 26, 2018
This is the absolute worst experience I have ever had with a company. I ordered a kids bike through Amazon. I cancelled it a few minutes after I ordered it because it was a little more than I wanted to pay. ($139) I received an email stating that they cancelled it. I still ended up receiving the bike. I was not only charged for one but two bikes and I only received one. I called Amazon and they saw the cancellation and the payment for two bikes. Per this company they do not prepay for labels. I contacted UPS and it was going to cost me another $150-200 to send it back. Are you kidding me! So I was speaking with this company through emails because you cant contact them via phone. I asked them to at least give me my money back for one of the bikes. They refused until I sent the bike back! Of course they want me to send it back. That way they can get more of my money. They are nothing but crooks! I hope they are put out of business.
Reviewed Aug. 16, 2018
I placed an order through Walmart on a fan tower, thought it was coming from Walmart as everything I went through showed Walmart. Found out after I placed the order and got confirmation that it was a 3rd party company, so I canceled the transaction in less than 2 hours. I got an email from Unbeatable sales that they got my cancelation order, but they charged me on the date for the item and shipped it out 4 days later saying they got the cancelation request after it was shipped.
They told me it was too late to cancel and if I want to return my order that they can give me instructions on how to return it, however I have to pay for yet another shipping fee and there will be a restocking fee. So now the $32 shipping fee to me, plus an additional $32 to ship back plus a restocking fee... WTF? It costs more to do that than the item I bought! I also called Walmart saying I bought it from them and I will return it to them and they will not take it back. That I have to send it back to Unbeatable sales. I will never buy anything online from Walmart ever again as they can't honor their own customers a refund for items bought on their own website.
Reviewed Aug. 13, 2018
I ordered the Jobar JB7243SIL Anywhere Floor Lamp with Foot Control off the Overstock.com website with Unbeatable Sale being the third party vendor. Shortly after I placed the order I read on the Internet that this product was being sold elsewhere at a lesser price than the $41.00 I was being charged by ordering from Overstock so I tried to cancel the order but was told I couldn't. "It had already been ordered from Unbeatable Sale"; Overstock not too helpful. I sent an email to Unbeatable & tried to cancel the order directly but was told, "No. It had shipped." (What a lie.)
I asked for their return policy since I didn't want it. Well their return policy makes it almost impossible to return so after much back & forth they said they would give me a 15% discount if I kept the product which was better than paying the shipping costs back which I knew would be high. I asked them if they bought low on other sites & sold high on Overstock; more back & forth. Guess they didn't like my snark. When the product arrived the box appeared to have been already opened & taped back again so I took pics of that & made them aware of it. When I finally opened the box & put it together I was less than impressed at the entire light itself & how little it lit up the small area I bought it for so I've decided to donate this 'light' to Goodwill & perhaps someone else can make use of it; rather donate it than toss it in the garbage... Waste of money & never again will I purchase anything from either website.
Reviewed Aug. 1, 2018
I ordered a recliner chair on Sears website based on the description and specs. It stated it was a power recliner and gray. The chair was shipped via a third party, UnbeatableSales. I received the chair damaged (footrest permanently in out position) and not the power chair I ordered. I immediately contacted UnbeatableSales with this information. They repeatedly said the chair delivered is what I ordered and said it was my responsibility to pack, ship and pay for return delivery. I contacted Sears as well of this mistake claiming this was fraudulent advertising. Sears did nothing. I realized then both companies are scamming consumers. Sears writes fake descriptions on their website to get people to buy their product then Unbeatable ships whatever they have in stock. These people need to be stopped.
Reviewed June 8, 2018
I ordered toothbrushes through UnbeatableSale.com via the Walmart.ca website. I ordered a large quantity and as a result the delivery costs were $40. I received twelve toothbrushes in a huge box. Normally, I would return for a refund but their delivery policy stipulates that you have to return in the same box. I have made several calls to try to resolve the situation. I have also tried to bring this matter to the attention of Walmart.ca because I think that they need to take some responsibility.
Reviewed May 29, 2018
I ordered a rolling travel bag with a computer case and had it less than 30 days when the support legs cracked. I sent a message to UnbeatableSale Inc. and was told that I would have to reach out to the manufacturer. This is not what is stated in the return policy. I do not recommend this company. Saving a few dollars on the product but getting zero customer service when you need it is not worth the savings.
Reviewed May 4, 2018
I work for an alarm company and we use an impact printer, for our invoicing, and they are becoming hard to find, but through Newegg.com I found it but it was from unbeatablesale.com. I ordered it. The price was right on 04-01-2018, they billed my credit card the 260.00. I waited for a tracking number. Contacted Newegg.com see where the printer was on 04-17-2018. They found out and I that this item was back ordered. It said nothing about it being back ordered. I called on 04-30-2018 back to Newegg.com. They sent emails to them and inquiring about the printer, nothing received, no emails back from this company.
I called on 05-02-2018 back to Newegg.com and they had sent another email for status still nothing. I said cancel the order. I don't need it or want the item, they sent that email to the seller. I received nothing so a final call today 05-04-2018 back to Newegg.com and they contacted unbeatablesale.com on the phone and I told them I wanted to return it, Willie from Unbeatable Sale said they don't send out RMAs. I said, "Well you had no trouble billing the company credit card." He said, "You have to pay for shipping back." This company is nothing but a hassle, I will never buy from this company again. Buyer beware...
Reviewed April 24, 2018
I placed an order for a DVD which was listed as “in stock” (it is STILL listed as “in stock” on the website). After not receiving any confirmation email, I emailed them one week later to inquire about the order and was advised they were “looking into it”. I sent three additional emails over the course of the next few weeks asking about my order. I never received any reply.
I finally filed a BBB complaint. UnbeatableSale replies that the order was unfilled because of “no stock” and they lied and stated they replied to all of my emails. Although I never did actually cancel the order, they refunded my money (the only positive outcome of this) “per my request”. What I actually asked for was: 1) an answer about the stays of my order, 2) for the order to be fulfilled and 3) if the item is actually out of stock (as I noted above, the item was and is currently listed as “in stock” on their website) then to please advise me of that and refund my money. Overall this was a terrible experience for what should have been a very simple transaction. I wish that I had done more research on their business before I placed my order, as it seems many others have had a similar experience. How they maintain an “A” rating with the BBB is beyond me.
Reviewed April 20, 2018
If I could give this company a -10 I would. I ordered this vanity top and paid upfront a $54.99 shipping and handling fee. When it was delivered it was in pieces, because it was not Properly wrapped by the company. My husband was the only one home and saw that product WAS IN PIECES he automatically refused it. NOW THEY ONLY WANT TO PAY ME FOR THE VANITY BUT NOT REIMBURSE ME THE SHIPPING AND HANDLING. Vendor is responsible for wrapping product good enough to ship, but they didn't and should be responsible for paying me my shipping and handling back. My advise is to never trust or do business with "NGY Stone & Cabinet Inc ..." THIS IS SO WRONG...
Reviewed April 15, 2018
Ordered 3 pool motors from Unbeatable Sale through Walmart.com website. Complete description and picture of item was posted. Item is Bluffton b1247 pool motor. Received email for all 3 confirming sale, that also included item description and picture. Tracking site also showed picture and item description. No pool motors were delivered to me, instead I received 3 inflatable pool floats! I emailed Unbeatable Sale and was told the item I ordered was an error. Here is why I believe this to be intentional deception: Unbeatable Sale has other similar items listed on the Walmart.com website that are also deceptive, and the item I ordered is still on that website 8 days later! This case is currently being reported to the FEDERAL TRADE COMMISSION. Maybe that will stop these crooks or hopefully put them out of business.
Reviewed April 15, 2018
I am very displeased with your response. I have ordered California Scents Orlando Squeeze Spray 2.9 ounces before in August 2017. I did not return these. Now I received your product, and when I spray the product, I immediately start coughing, have chest tightening, which are symptoms of my bronchospasm secondary to the exacerbation of my asthma. Your product does not have a citrus smell. I sprayed 2 cans. There is no scent whatsoever, it is certainly not the same product as the one I ordered in August 2017, and it exacerbates my asthma.
Now I request a refund of a product that I ordered from Amazon, WITHOUT any disclaimer that this is a "FINAL SALE" or "ALL SALES ARE FINAL", the product is causing an asthma attack, and now I must pay to ship it back to you with insurance? The seller must send me a return label and give me a full refund for product and shipping I paid for a defective product. Trust me, Monday I will file a claim with the Federal trade Commission at 1 877 438 4338 against UnbeatableSale, Inc.
Reviewed April 14, 2018
Ordered a bathroom vanity from this crooked company. Item was received within a short time frame but damaged beyond use. Paid $1000 for the item and $400 for shipping which apparently comes with no protection of any sort, and because I signed receiving shipment, this is now my fault. To file a claim they said will take up to 120 days. It’s been over a month with no response at this point. Stay away from this company if you value your time and money.
Reviewed April 4, 2018
I ordered a garment from this retailer through the Walmart website. After it arrived, I tried it on and it did not fit. I called customer service and they said that since I tried it on and the package was opened, they cannot take a return. How else was I suppose to find out it did not fit??? Customer service said it is on their website and when I said I ordered it through Walmart they told me that Walmart's website also states that if you buy something through their website other than from them, you are subject to the retailer's rules.
I certainly did not see it and did not expect not to be able to return it since I have returned numerous clothing articles to online retailers. I looked it up on Walmart's website an under "Returns Policy" (at the bottom of their website) it states "Items purchased from a Marketplace retailer cannot be returned to a Walmart store or to Walmart.com; they must be returned to their Marketplace Retailer in accordance with their returns policy. Please email the Marketplace retailer directly." WALMART SHOULD NOT CARRY THIS RETAILER. IT HAS 1 1/2 STAR RATING. TERRIBLE EXPERIENCE!
Reviewed March 30, 2018
Please stay away from this company! I ordered an arm-chair and they sent me only the arm. I called multiple times and they were unwilling to offer any support whatsoever. I placed the order on Walmart.com and after I close to finalize the purchase, I learned that it was a different seller. Walmart is part of this mischievous business as well. Walmart shouldn’t allow this extremely poor rated company on its site. This is going to cost me some money out of my pocket. Imagine how disappointing this could be! I hope this company goes bankrupt very soon or face the worst legal consequences. My advice to everyone is “please stay away from this evil company!”
Reviewed March 22, 2018
I opened the box and the mirror was cracked in 12 pieces. I contacted UnbeatableSale.com and after many attempts reached a young girl who could not even help me. I paid $180.00 for this gift and the only response they gave was that in 10 days they would get back to me. They told me to "hold on" to this broken merchandise. I will be leaving for vacation in a few days and I will not even be here in 10 days! What bad customer service! DON'T USE THIS COMPANY!
Reviewed March 1, 2018
I ordered a rain barrel. Took over a month to receive, in between 5 to 6 phone calls. The first shipment ended up being the wrong order. When I finally did receive my shipment the order was damaged. I decided to keep the rain barrel because of the Abundant rain we were receiving. The company refunded me a measly 10%.
Reviewed Feb. 28, 2018
I purchased 2 Epson black ink cartridges from Jet.com. The picture and the written description showed them as original Epson cartridges with T252XL Ink Black as the description on the sale slip. This is what I purchased and I should have received. Instead, I received the Jet purchase through the company UnbeatableSale.com. The box contained 2 small white boxes with two Remanufactured cartridges; EPC252XL120 written on the boxes. Unbeatablesale.com said to contact Jet.com customer service. Janie from customer service said they had one cartridge remaining so they could not fill my order.
Jet.com originally stated they would return my money in about two weeks. However I have been told by Andrea I would get the money refunded sooner. Unbeatablesale.com is also featured as one of the key suppliers of Walmart. Unbeatablesale.com switched my order and sent me an inferior replacement cartridge. Unbeatablesale is a Walmart Company. They should know better than to bait and switch. I purchased an original manufactured product @2 for $47.56. I was sent a Chinese remanufactured product worth about 2 for $12.
Reviewed Feb. 12, 2018
I ordered a box of 40 toe warmers only to receive a single one in the mail. When I contacted customer service I was told there had been a listing error. I was offered a 50% refund or to ship back the single warmer (this was an order from Canada so shipping was quite expensive ). I ended up paying over 10x the price for a single toe warmer (not counting the time spent arguing with customer support). I have no idea why Walmart deals with this dishonest company.
Reviewed Feb. 2, 2018
I ordered a sectional thru UnbeatableSale and everything went thru. I was looking for sectional for my mother's home and found the perfect size and color thru this company. After a week I received a email thru Amazon that said my sale was canceled! I realized it said customer cancelled the sale... which I never did! I called UnbeatableSale and spoke with someone who said they cancelled the sale due to wrong price adjustment on the sectional. I spoke with a few people at work who said that is not allowed and they are in breach of their contract.
So before I could call them back I received a new email thru UnbeatableSale and it said, "Sorry for your inconvenience but we were told by our warehouse that we no longer have this sectional in stock and do not expect to get another one" so my sale was canceled and good luck! When I called them to let them know I heard 3 different stories as to why I am not going to receive this sectional he gave me the runaround and put me on hold for 30 minutes to transfer me to someone's voicemail! Very upset About this. Now my mother will be sitting in a chair until I find her a replacement!
Reviewed Jan. 31, 2018
I thought I ordered this through Walmart. I opened the box to look at it and decided it was not what I wanted. Boxed it right back up. Went to Walmart returns who sent me to Unbeatable Sale and they told me I could not return it because I opened the box. How was I suppose to see what it looked like? I thought I could return it to Walmart because I went to their site to order it. I thought Unbeatable Sale was a part of Walmart. Did not know it was a different company altogether. The only correspondence I ever received was from Walmart, not UnbeatableSale.
Updated on 02/09/2018: They would not take product back because I opened the box. After I wrote them and posted a review here they finally emailed me. I can return it if I pay for postage and insurance (They charged me $15 for shipping) or I could keep it for a discounted price. So I said I'd keep it for $25.00. Did not answer me. Got email today that they credited me $6.00.
Reviewed Jan. 23, 2018
They shipped the wrong product to me. It is pretty simple. Black, boys ice skates size 4 were ordered. Girls size 4 white skates were shipped. I called customer service upon receipt. Was told to waited. Waited. Called again. Was told email. Emailed. Was told to wait. Waited. Emailed again. Was told to wait. Emailed again. Was told to wait. They were looking into it. Was told to email pictures. Emailed them. Was told to email pics. Emailed them. Waited. Was told to email pics. Was told to wait. They were looking into. Their actions are far different than their policies outline. They should get negative stars. Issue not resolved. It's been six weeks of this.
Reviewed Jan. 13, 2018
Online hunting for a good price on an RO (reverse osmosis) Filter, I found one at Unbeatablesale.com. I ordered and received the Filter. Several weeks later when beginning the installation, I discovered several parts missing which prevented the installation. I Sent a request to Unbeatablesale requesting them to send to me the missing parts. The response from Unbeatablesale was: "I received your message and I am very sorry for this inconvenience. Unfortunately, we have a 30 day return/exchange period. If you are having a technical issue, please contact the manufacturer for further assistance. Please accept our sincere apologies. Thank you and have a wonderful day."
I have yet to be able to find the Manufacturer of the RO system. There is no name of the Manufacturer on the shipping box, no address, phone number, etc. Only indication of manufacturer on the box; "made in Taiwan". I have not been able to find the name of the manufacturer. So. $48.00 later I have replaced the missing parts. I would caution anyone buying from a source like this to consider it might be better to purchase from a source that assures customer service after the sale. UnbeatableSale.com, I believe, will not provide customer service after the sale.
Reviewed Jan. 3, 2018
To begin with Walmart should be ashamed of themselves for doing business with a company such as this. I received a Christmas gift for daughter from this company. My daughter received a Paris days for Christmas. Now the company tells me that we have to pay for shipping and ordered to return the item. This is a horrible experience in which I Hope that no one has to experience the problem of sending back a pair of something that is quite at our own expense when it was a gift.
The customer service rep was very inconsiderate and I asked her Is this the way that her company does business with everyone. She says yes. In Addition I was on hold forever and to get a response and an attitude such as this. This is not a company that I would recommend to anyone. Please do not do business with this company. If you have a choice stick to Walmart directly. Because one thing for sure is Walmart definitely honors their customers and respects them and does everything possible to have continued Business relations in which the customers will always come back.
Reviewed Dec. 5, 2017
After having finalizing an order for a prospecting kit, they cancel my order, they send me a email saying that they were cancelling the order because it was on back order. If it was on back order, then they shouldn't have allowed the completion of the order, hence they are breaching our contract. It made for a unhappy wife because we cannot find another vendor.
Reviewed Dec. 3, 2017
I ordered a Morgan Pegasus tricycle as a gift and it arrived with the paint rotted on the fender. I made numerous phone calls to customer service and all they said was UPS needed to inspect the package which I don't quite understand since they had nothing to do with the paint being rotted! I also explained I needed it by Dec 10th... they had no problem charging my credit card $200. I emailed Walmart 3x since I purchased it through them and they said a supervisor would call me within 24 hours which never happened! I will be putting a claim in with my credit card company on Monday 12/4. I appreciate any help!
Reviewed Dec. 1, 2017
I purchased a pair of Cloud Nine Sheepskin Womens Ladies Bootie Slippers from Unbeatable Sale. I have bought the exact same kind of booties twice before and have given many as gifts. I bought in May, put in the closet until October. When I put them on the soles were lumpy. I wore in the house for two weeks thinking the soles would smooth out which they did not. I requested a return and was denied. I understand that this was out of the return window but retailers should stand behind defective product regardless. I would not buy another thing from this company and I'm sorry I wasted $60.00 buying what I thought would be a quality product as in the past.
Reviewed Nov. 8, 2017
I purchased a online order from Walmart (I also wrote a review on Walmart as well) on November 3 2017. In that purchase was one outside item which would not send to store for me to pick up there, instead was told I had to have to sent to my house. I was not informed that I would be charged for shipping. If the shipping had been reasonable I most likely wouldn’t be writing this review. The item I purchased was only $12.15. I was charged $26.72 for shipping that’s over double the cost of the item. When I finally got in contact with someone they only refunded me $10.00 and said that would be the most they could refund. A $12.15 item actually cost me $26.72 because the shipping is crazy high. Unbeatable prices. Yeah right. They make up for in charging double the cost on shipping!
Reviewed Oct. 30, 2017
I ordered a large Ka-bar straight edge short knife through Amazon. UnbeatableSale.com was the seller. My order was canceled for no reason. When I called to ask why they said it was out of stock while I had their website up advertising the knife as in stock for $30 dollars more. The customer service lady kept saying that it took 24 hours to update the site, when I called it was 4 days after my order cancellation. So they were either out of stock and still trying to sell the knife or they had them and just didnt want to sell it as advertised and used out of stock as an excuse.
Reviewed Oct. 30, 2017
I purchased a sofa sleeper on Walmart.com from Unbeatablesale. The pictures AND the title were very misleading. It's should have read "Micro Suede Sofa Sleeper for Kids," not Micro Suede Sofa Sleeper. I didn't check the measurements because they were not available upfront. Once I went back to the site I noticed you had to click on two links to access that information. With the new information at hand I called them immediately and was told the sofa sleeper was shipped already and they do not allow returns on furniture.
They finally offered me a 10% refund off the purchase price without the cost of shipping ($17) or to return it for with a shipping price of $142. I have since read many other reviews about this company giving out misleading information along with other horrific complaints. Most companies offer 100% back guarantee. I will never shop there again or use Walmart.com. I'll stick with Amazon as they offer the 100% back guarantee. False advertising! Plain and simple.
Reviewed Oct. 23, 2017
I added an item to my cart at the price of $9.09 and it said shipping would be $5.95 for a set of reloading dies and by the time I had gotten to the credit card information page the price of the item had gone up to $62.32 with shipping of $5.95. I had taken a screenshot of the price just before I added it to my cart.
Reviewed Oct. 10, 2017
I ordered a rug from WalMart.com on 10/8 that was fulfilled by UnbeatableSale. I received a confirmation of the order with an estimated delivery date. On 10/9 I received notification of the order being canceled with the statement "sorry it didn't work out". Upon further research it was determined that there was a pricing difference between UnbeatableSale and Walmart.com.
When I called UnbeatableSale the lady was very very rude and stated that there was a pricing discrepancy so they canceled the order - not honored the order and corrected but canceled. So the customer is left without a rug because UnbeatableSale falsely advertised the price and was unwilling to honor it. I have never been treated so unprofessionally by a company I am trying to buy something from. HORRIBLE CUSTOMER SERVICE and as a matter of principle, I am contacting an attorney to see what options are to holding them to their falsely advertised price on the rug.
Reviewed Oct. 6, 2017
I bought a new house and ordered two twin loft beds with slides and play areas below and they shipped me the wrong products a week later. I called customer service and they informed me that I would have to wait the weekend to hear back from the warehouse on parts. I asked if I was able to put the beds together and they could ship me the tent and they said that they couldn't help me if the bed was assembled. Now my 3 and 5 year olds have to spend another 3 days on the floor waiting to hear what our next move is. I will definitely never order anything from them again and will be telling my co workers at the hospital about this as well.
Reviewed Sept. 27, 2017
Purchased a Camaflexi high loft bed for my 7 year old. Had it assembled it, and it was super unstable and unsafe for anyone to use. Called to return and they would not because it had been assembled. I pointed out there was no way to know if was unsafe if it wasn't put together. They still refused to return. I now have an unusable bed that I don't even feel safe selling to someone else. Single mom out $650 and my daughter is without a bed.
Reviewed Sept. 8, 2017
I purchased as a gift for my niece off her list/link of items. Placed the order thru Amazon which was not Prime eligible so I had to pay $12.99 shipping for a $90 toddler table. Received the item and was only a flat Lego board. Inquired on how to return and was offered a discounted rate. I declined since the item was not worth more than $40 tops. They replied they were sorry I felt that way. They stated if I chose to return then I would need to ship back insured and provide them the tracking information. The cost to ship back was $37.68 and I am left with nothing and they state they do not pay shipping charges. I filed a complaint with Amazon but did not want anyone else to make the mistake of purchasing through this seller.
Reviewed Sept. 6, 2017
We ordered a large rug and had emailed UnbeatableSale the correct shipping address 4 days before it shipped. They still shipped it to the incorrect address (our other office) and never emailed us back to confirm anything. When I asked to return the item they said we would have to pay for shipping to return the item which was fairly expensive because it was large rug. They gave no other explanation for not changing the shipping address other than they never confirmed with us that it was changed. Very disappointed in the customer service.
Reviewed Aug. 31, 2017
I bought a table and chair set through Sears for my new apartment. After a second look, I felt that the table did not go with the rest of the apartment so I called Sears for a refund. It turns out that Sears used a market place vendor which is Unbeatable Sales. I literally called 2 days after the order was placed and asked this stupid company for an exchange initially. Not a return, an EXCHANGE! Their return policy is that there aren't any returns or exchanges whatsoever on furniture. I had not even received the package yet and they wouldn't even help me out. If you buy it, you're stuck with it.
When the package came, they didn't even have the decency to call and tell me my package had arrived. They left my stuff on the side of the apartment building. After calling Sears and this ridiculous company for like four days (asking for a refund because I was so pissed I didn't want anything from them) I have now surrendered. I've not opened the box yet so I don't know if it's damaged. When you patronize a company the goal is to make the consumer happy. You should not be stuck with an item that you do not want.
Reviewed Aug. 18, 2017
On July 8, 2017 I ordered online the Boss Radio which was advertised for $12 with free shipping. When I finalized the purchase, it showed $37 on my credit card billing one minute after placing the order. I sent an email to cancel the purchase or reduce price. No answer to 2 emails. So I phoned them. The lady said that they could NOT change the price nor accept a returned item. The package has never been opened. For an "unbeatable" price, I could have bought the identical item through Amazon for $17 less than what I paid.
Reviewed Aug. 16, 2017
3 months ago this Broil chef 4 liquid propane gas grill was on Walmart.com priced for $366. I had try to purchase but it was sold out. I signed up for an email letting me know when the item would be. On August 9th purchased this item for $366 plus $53 for freight shipping. 6 days later I received an email saying they had cancelled my order because it required freight shipping and I purchase ground shipping. I was upset that they did not contact me before cancelling my order and giving me other options. When I contacted customer service they were very rude and I explained to them that when I purchased my item I didn't have any option for my shipping but it did say it was for freight shipping.
I asked to speak to a manager in corporate and I was sent to a voicemail which had no name on it. I received a call the next day and the man told me he was going to offer me 10% off if I wanted to reorder it. I explained to him that on his website it is priced higher than on Walmart.com. He asked me how much it was price for on Walmart.com and I told him $366. He said, "Yes that's what I'm selling it for." I was getting ready to reorder it and I asked him if it was a propane grill. He read the description and said, "Yes it is a portable propane grill." I said, "No the grill I was ordering was not portable. It was a drop-in." He tried to play it off by saying that Walmart sent them the wrong order number and that's why it's priced for that price. He tried to tell me he did not have this item in stock. I explained to him that the customer service yesterday told me they had 100 of this item in stock.
When on Walmart's website that item clearly states it is a drop-in Grill. Explain to him this was not the first time they've had it on Walmart's website for that price. He said there's nothing he can do. Item has already been taken down and he cannot sell it to me for that price. I feel like they are posting things for these prices and not wanting to honor it when they find out it was their mistake. I would not recommend purchasing from this company. They are very rude and don't try to keep the customer happy. This was a birthday gift for my husband and now he won't be getting it.
Reviewed Aug. 14, 2017
I purchased a glass revolving board that was on wheels from Unbeatable on 6/23. I received it 7/7. I used in 4 times and it shattered in multiple pieces. I called to get a replacement for a faulty product. They said they only took back product for 30 days and to contact the manufacturer. I contacted S.P. Richards and they said they only take product back for 10 days and to contact Unbeatable. No one would do anything about it and it was obvious it was a faulty product. It cost $190.00 and last least than two months and no customer service AT ALL was extended to me by either company. They just bounce around the fault so that no one has to do anything about it. How sad. I will never do business with either company again.
Reviewed Aug. 10, 2017
Purchasing from UnbeatableSale.com is fair and easy. I bought a Cuisinart Cook Central slow cook steam from them. I’ve used them more than once and I won’t buy from them unless I thought it was a reasonable deal. I would shop again at UnbeatableSale.com. It's a possibility.
Reviewed Aug. 4, 2017
Purchased an RV cover from Unbeatable Sale with a five year warranty. It has ripped to shreds in about 15 months. I have sent photos numerous times, with no response, originally starting on July 20th. They have no intention of standing behind their products. If you see their name on anything... run.
Updated review: Aug. 17, 2017
UnbeatableSale issued a full refund on my order that was placed with them that was sent after canceling the item ordered. I appreciate their response to my complaint and resolving the matter to my satisfaction. The way they solved this issue has changed my opinion of the company and the customer service department.
Original Review: Aug. 1, 2017
Buyer beware, I placed an order for a item which turned out to be the wrong item that I needed. I contacted UnbeatableSale directly to cancel the item ordered within 30 mins, they said that they would cancel the item but sent it anyway. The item was said to have been on back order anyhow. So it came within a couple of days from placing the order. Speaking to them does not work nor emailing them. They should have not sent the item, but the right hands doesn't know what the left hand is doing at this establishment apparently. I will never buy anything from these folks again. They don't listen nor follow instructions! RIDICULOUS.
Reviewed July 26, 2017
We ordered a Monsam portable sink and spent $1586. It arrived May 23 with the front cabinet glass shattered. I was happy to replace the glass, however, the glass was mitered into the cabinet door with glued wood to seal it. There was no way to replace the glass panel without ruining the cabinet door. I requested a replacement door. They have made unfulfilled promise after stall after stall... I'm done with my patience. I've requested a return. I've requested a refund.
Reviewed July 13, 2017
Stay far away. Placed an order for item that stated in stock. Placed order and still no shipment notification. Started calling three(3) days after and received one lie after another. I do not believe they had the item to begin with. Dishonest and horrible service.
Reviewed July 6, 2017
I was looking for a particular fragrance that was hard to find and I tried a couple of different websites. I couldn’t find Yves St. Laurent Champagne anywhere else but I was happy that I found it at UnbeatableSale.com.
Reviewed June 28, 2017
I was looking for Redwood Tree stakes, which was a unique product, and UnbeatableSale.com had them. I called them on the phone to purchase directly and my experience with them has been better than with most other resellers when I’m buying these types of products. When they say they’ve got it, they’ve got it, and it even shipped out at a reasonable time. Their website was accurate too. It had what was in stock and what wasn’t in stock plus the description of the products. They also had decent pricing. The experience had been pleasant and easy. I will shop there again.
Reviewed June 25, 2017
I purchased a 4pc luggage set from Sears.com on June 17, 2017. The item sold by a Sears marketplace provider, UnbeatableSale.com was delivered June 23,2017. When I ordered the item the description stated 4pc luggage set but since that time the description has been altered, but the picture remains the same. What I received was a cart with 2 wheels lying in the box. I thought I was ordering what the picture depicted and what the original description stated. I contacted Sears.com and UnbeatableSale.com on June 23, 2017 same day of delivery.
Now I find out UnbeatableSale.com does not send you prepaid label to return the item. On the Sears website, it says that for returns since UnbeatableSale.com does not have a custom return, that the Sears return policy will be used. It says nothing of using freight prepaid service to return items. I was told this via an email sent to me from UnbeatableSale.com. So you have to return their items using freight prepaid service and with insurance even if they, the shipper is at fault. The item was $40.24, but since UnbeatableSale.com will only take returns using freight prepaid shipping with insurance, It will cost me $111.00 to return a $40 item. DO NOT ORDER FROM UNBEATABLESALE.COM! Order from a trusted seller that will take responsibility for items, their advertisements and who will pay to have wrong items returned to them.
Reviewed June 23, 2017
This is a terrible company. I ordered a pool table and part of the package arrived severely damaged. It took them over two weeks to resend the item. When we received the replacement piece, we brought all of the boxes inside to put it together. There was another damaged piece and when I called customer service, they would not issue me a refund because they said all damaged merchandise had to be reported within two days. I tried to explain to them that we did not open all of the boxes because we were waiting for the other damaged piece to arrive. Now I am left with an unusable pool table. I have to go out and try and purchase a replacement part myself that is not damaged. Buyer Beware!
Reviewed June 21, 2017
A new damage item arrived so I called for the return label so I got it in 2 days. As I'm looking into it I have to pay postage for the renter package so I called the customer service. After 20 minutes finally got customer service. She answered me that I still have to pay for the returnee postage unless I purchase a different item or replace the one. HA HA. What kind of customer service is this?
Reviewed June 15, 2017
My item was in stock when I purchased; days later I was told (emailed) that it was no longer in stock and that my order will be canceled - though it is still listed, just now for a much higher amount (it is a difficult to get the item)! To me, that is a garbage company.
Reviewed June 15, 2017
I normally don't give reviews, but this time I will take time to review this merchant for it exceeded the worst return policy ever. Beware of what you buy in Unbeatable Sale through Shop.com. I paid a price 136$ plus 41$ shipping to return the item and got 118$ refund after a lost 2 mos. of constant emailing them, begging and getting angry. This is the WORST OF THE WORSE. I will never ever ever ever buy anything here. Do not settle for cheaper price, buy it Amazon or Walmart or anywhere that return policy is good because if you change your mind or return it for any reason, your journey of UNBELIEVABLE AGONY dealing with them start. Hope this help.
Reviewed June 5, 2017
It took me 3 weeks to finally get a return label for an item that they got wrong. After speaking with the uneducated, rude, unprofessional customer service staff (I must of spoken to at least 6-7 individuals). I called them 2x a week for 3 weeks. Every time I hung up with them I was promised a call back and/or an email and never did I get a response. If you buy an item from Unbeatablesale.com please pray that you get the right item, because if you don't, it's going to be HELL!!!
Reviewed May 19, 2017
Item arrived dented. Outer box not dented but item inside was dented and inner box in corresponding place, suggesting that it was not UPS but damaged in warehouse. Unbeatable very poor reply in timing. They wanted me to ship item back ($80.00 ups) for a $43.00 credit. All I wanted was what I paid for and they refuse to provide me with an undamaged item as promised. There seems to be nothing I can do to get what I paid for. Avoid this seller unless you want heartache. They claim great customer service. I have seen none of this. VERY DISAPPOINTING!!!
Reviewed May 17, 2017
Ordered a designed toilet seat. These are not easy to find and not cheap. That being said, this was the best deal I found in price. It arrived in great time and I am well satisfied with the quality and look of the seat. I would definitely order again through this company.
Reviewed May 16, 2017
Terrible customer service. They screwed up my order, and after wasting 30 minutes with customer service, they said they would correct the order and send the missing component, and they never did. So I had to call back a couple weeks later, and they would not fix the problem. The manager avoided my calls. This seems like a trend based on my experience and other reviews: Instead of fixing their mistakes, they hope the victims of their mistakes will give up and go away.
Reviewed April 28, 2017
I came home to a huge package on my front doorstep. It was for someone I don't know, and the address had my street number with a house # range of 2600-2699. After no luck searching my neighborhood for the person, I called customer service to explain the situation. They told me FedEx would contact me and come get it.
Two days later, I call them again wondering why this giant piece of furniture is still in my garage. They tell me it could take up to five business days for the claim to go through with FedEx, but if I want it to go faster, I can call them myself. Wait. What? Why am I doing this? I'm trying to do the right thing here. This isn't my package, and I imagine the person who ordered it is wondering where the heck it is. The woman was extremely rude, explaining to me once again that my choices are to wait the five days or handle it myself. Since I need the space in my garage back, I called FedEx myself. UnbeatableSale.com has unbelievably bad customer service. I couldn't believe how badly they treated someone who was trying to help them.
Reviewed April 15, 2017
Placed a order online with Walmart Unbeatablesale.com. Returned the same day in 2/16/17. Credit me. Just looked at my bank account and charged me again 4/13/17. I want my money back. Will never deal with Walmart. Online orders only scam.
Reviewed April 7, 2017
Me and my wife ordered ACMEF1908 Acme Furniture 08185 KIT Glass Top Dining Table 5 piece on March 5. The charges were Product Total: $146.61 and Shipping as $169.79. UPS lost the package on March 15 and I called UPS. UPS opened a ticket to trace the packet and they could not locate it. UPS advised me to talk to UnbeatableSale. The UnbeatableSale said that they will work with UPS and I just requested for my refund and this is the reply I got: "I am sorry for any inconvenience, however; while we are able to send a full replacement to you for an item that got lost in transit, free of charge, if you opt instead to have a refund processed, you will not be refunded the shipping cost."
"We sent the claim status, we are waiting for them to contact us, if they have not received any information, they need to contact us to follow up."
When I followed back with Unbeatable Sale today (Friday April 7) the lady on the customer support said that she is not sure about my refund and they will tell me by next Wednesday if we will get our refund back. Now UPS have already given them the money for the product. UnbeatableSale could not deliver the dining table and they are just delaying the refund. They even hung up on me when I was trying to ask the lady nicely about the refund. I WOULD NEVER RECOMMEND ANYBODY TO BUY FROM THEM.
Reviewed April 7, 2017
I ordered something for my son's birthday (Rolliphant), it was 2 days late from arrival date. When I received the package, it was damaged (crushed on one side both outside box and inside box). Went to open it to check it and it was the complete wrong item, when I called they apologized, and told me they would ship the right one and let me know what to do with the wrong one. Got an email couple days later that said I needed to print the label they sent and bring the wrong toy to a UPS store. So they mess up my order, YET I'm the one doing all the work. Not to mention they won't send MY ACTUAL toy I originally ordered till I send the incorrect one back.
For one I don't have a computer nor a printer at my access, so now I have to find time as a single mom with 2 jobs to go to the library to print this label out. Then I have to take it to the UPS 25 MILES AWAY! So they mess up and I'm the one doing all the running while they hold my toy hostage! I didn't make them wait for payment till I got my product! And if they chose to send me a label via mail, they said it could take up to a week to get to me! So it's been 3 weeks and unless I do the running around I'm looking at a month to get my toy! Worst experience EVER! NEVER AGAIN unless they make this right! Normally I'm not the type to expect anything, but the fact that I have to waste my time and gas for their mistake, I figured I could of at least kept the toy so I could of had something to give him on his birthday. I'm barely making ends meet so this was all I could do for him and they ruined it. :(
Reviewed March 31, 2017
Deliberate deception by UnbeatableSale.com. The site advertised a 3/4" female adaptor from Carlon, part no. E942ER-CTN. The manufacturers model number for the part is E942ER. The suffix CTN is the designation for a carton of 20 pieces. I ordered two cartons. They shipped two pieces for the price of two cartons. They have not responded to numerous attempts to correct the order or get a refund and want me to PAY to ship the two fittings back to them. Their advertisement appears to be purposely deceptive as they have repeatedly stated that their advertisement did not say 20 pieces and the ASTRONOMICAL price of $5.07 was per piece.
Reviewed March 23, 2017
The worst sales company and the worst customer service! I am pregnant and ordered the mini crib mattress for my baby. I have confirmation email with the picture of the item. What I received is completely different. I sent pictures of 2 mattresses and they said they don't see the difference. They accepted return but I have to pay for the shipping cost which is almost the same as I paid for the item, and it's not refundable. According to their rules if they ship wrong item, they will refund shipping cost. But they don't want to agree their fault and pretend that all their staff are blind, because they cannot see the difference on the pictures. Scammers!
Reviewed March 2, 2017
I was surfing the internet looking for heating mats for putting under concrete for the winter, and UnbeatableSale.com was the one I came to. They had an action-reaction from me and it worked out. My experience with them was neither good nor bad.
Reviewed Feb. 27, 2017
I went through ShopAtHome to purchase from UnbeatableSale. My experience went okay. It's my first purchase and I plan to shop online again through them if it comes up in the future.
Reviewed Feb. 24, 2017
I got some shop cloth for our tool and dye shop, and the quality is great. I purchased through Amazon. UnbeatableSale has a large variety of products and the price looks comparable to other websites.
Reviewed Feb. 16, 2017
I've been using Chang Sheng soap for more than 15 years. It is a derivative or similar to an old time product called Colloidal Silver and it's absolutely amazing for a condition known as Rosacea but it's very hard to find and it was no longer available in catalogs that I received. I found it on Amazon and it was sourced by UnbeatableSale. I buy it from them since they were the only ones who have it. It’s not cheap but the price of it hasn't changed. UnbeatableSale is exactly what they say they are. They produce and deliver what you order, the service is fast and they’re 100% reliable. I can’t ask for anything more in a vendor. I’ve always been happy with their service and hopefully they’ll continue to have the soap. It's been a great experience and I've recommended them to a friend.
Reviewed Feb. 13, 2017
I was doing business with this company for 3 years spending $2,800 in sisal rope every 3 months. This last time I ordered we ended up not having the space to hold the product in our warehouse. I called within an hour to cancel the order. I was told by their joke of a customer service that I had to wait 24 hours to cancel my order. I told her I needed to cancel now and to transfer me to the salesperson that put my order. She transferred me and then I got cut off. I called back again and got a hold of the right person. I had him send something canceling the order and stopped worrying about the what we were going to do with storage.
5 hours later I got an email giving me tracking numbers for each package. I was happy to see after tracking these that they hadn't shipped any of them, but had just made the labels for the packages. So I called and was told that although their customer service person gave me bad information to wait 24 hours and I had been a long term customer that they weren't going to call to have the package fixed. These packages are sitting at their warehouse and they are refusing to let me cancel. Even though they are the ones that made the mistake in the first place.
I asked to speak with a manager and she put me on with Zach **. He told me that although he wasn't going to call to have them cancel the pickup, that I could instead refuse the package when it gets to me. After I looked at their policies I saw it said that if I were to do that then I would've had to pay the $250 for shipping along with $575 for their 25% restocking fee. This place is a joke. There's no chance of us ever shopping here again.
Reviewed Feb. 4, 2017
I started out with Amazon before going directly to UnbeatableSale and I've been buying from them for 4 years now. They're a good company and they seem to be reputable. They’re consistent in their pricing, don't play games, and don't charge excessively for shipping. A lot of companies will give great rates and then make up for shipping but UnbeatableSale doesn't do that. However, I've had some really slow shipments when I order direct. I've waited as much as 2 weeks, but I noticed when I order through Amazon they're almost like here the next day. Other than that, UnbeatableSale has good prices and good stuff.
Reviewed Feb. 3, 2017
A month ago I ordered a TV antenna. The FedEx driver delivered to the wrong house. I have waited a month for a replacement. I have called and spoken to customer service, They keep telling me they will send a replacement in 7 days, after a so called "review". Well it has been a month! Do I have to keep calling? This is getting old!
Reviewed Feb. 3, 2017
I bought a: minwax 63015 1 quart minwax water based gloss polyurethane and received a oil base instead. I called the company and was told they would refund me the price of my order but even though they sent the wrong item I had to pay the $9.95 shipping. They never offered to send the right item. I am sure they never had it to begin with. Why should I have to pay for shipping and not get my item when they were in the wrong. Bad business.
Reviewed Jan. 31, 2017
We bought nine boxes of Select Medical 2cc 9 BZK Towelettes in UnbeatableSale.com through Amazon. They came in good condition but it was supposed to be a different item. Still BZK Wipes but the patient wanted a certain type. I paid $8 a box for them but I can actually buy for $2 a box from the manufacturer. UnbeatableSale were the only ones I could find that had them. I didn't turn the items back, but the other ones I called back over and asked the people there. She said the company I've been buying from were bought out by a different company, and they didn't have those items anymore. Everything else with UnbeatableSale was fine.
Reviewed Jan. 29, 2017
Deceptive practices, horrible communication and customer service. They sold me a false product, took two weeks to email me a return label and then after they received the product back they told me they were charging me a 20% percent restocking fee. Refused to reply to me any further. Says refund will hit my account inside two months! Ridiculous. Do not order anything from this company.
Reviewed Jan. 21, 2017
I bought an Insect Mesh Grow Tunnel from UnbeatableSale.com. I found them on Amazon and shopped through there. Everything was fine when my order came in and it was in good condition as well.
Reviewed Jan. 19, 2017
I bought Asian herbal rejuvenating soap directly on UnbeatableSale.com and I think its pretty cool. I would buy through them again if what I'm looking for is there for the best price.
Reviewed Jan. 12, 2017
I returned some gloves and they were received by UnbeatableSale on December 8. I have sent numerous emails and made numerous phone calls. I always get the same answer that it takes 5 to 7 business days for a credit. Today is January 12 and I still don't have my credit. That is over a month.
Reviewed Jan. 9, 2017
My experience with UnbeatableSale.com has been okay. I saw it online when I was price checking Ballpark popcorn. The only thing I get from them is popcorn kernel but I don't order often.
Reviewed Dec. 27, 2016
I purchased a child's rocker recliner from Sears, which purchased the chair from unbeatable sales. I ordered, and received a confirmation email and was billed on 12/3. My confirmation stated the chair would be received by 12/21. This was a very special Christmas gift for our grandchild. I waited and waited and did not receive tracking number. After many many calls, (to Sears who could only refer me to unbeatable sales and then many to unbeatable sales as well), I received a call from the warehouse manager (Richard) stating the chair was ready to ship that day. UPS would be there within the hour to pick it up. We should receive the chair on Thursday, Friday at the very latest. This would have been fine as Christmas was Sunday. I called and called for a tracking number which was finally supplied late Wednesday night.
Only to find out the chair did not go out as promised. It had just gone out that night and I would not receive it until the Wednesday after Christmas. I had explained to several agents that I really needed this chair by Christmas and would pay to have it shipped faster (which should not have been necessary as I had ordered it almost a month ahead of time) as our grandson was leaving for another state the Monday after Christmas. I was assured it would be here by Christmas. Since it was not shipped out on the day the warehouse manager promised (shipped 2 days later) it was not received by Christmas and our grandson is now in another state. I will never order from this company again and have actively informed everyone I can to please not trust this company or support them with their dollars.
Reviewed Dec. 17, 2016
We had ordered a dining table on one of their owned brand website "www.comfortmarket.com" on 24th Nov and had paid shipping fee which was added on the order by the website. For around a week they kept saying "we will be shipping it shortly" and I will receive the confirmation soon. On 8th day when I followed up again they confirmed from their warehouse that it is all set to be shipped within a day, but after couple of days I suddenly happened to receive a cancellation email which reads as below.
"Thank you for ordering from UnbeatableSale Inc. Unfortunately, your order had to be cancelled as we are unable to safely transport this item via a Ground shipping method, which is the service you have paid for. If you are still interested in the item, please contact us and we can assist you further. Please understand there will be additional shipping charges as the item can only ship via a freight carrier."
When I called them they said I need to pay $150 more to get it shipped and they were pretty arrogant as if I had made a mistake by placing an order on their website. It is absolutely unethical that they made me wait for 10 days and then they wanted me to another $150 more for shipping than what I had already paid. It was a horrible experience for us.
Reviewed Dec. 2, 2016
I went through several websites because I couldn’t find a 20-gallon galvanized sheet insert pail that I needed. The others weren't making the size I needed. Fortunately, UnbeatableSale had what I wanted. The price seemed okay, the product worked fine, and what I got is what I expected. Very good experience!
Reviewed Oct. 31, 2016
I received the Drop Zone Express Plinko game on September 27th, 2016 and it was damaged during shipping. I immediately called the company and they were great to work with at first. The representative took my information and quickly sent a message to UPS for them to pick up the item. She replied to my emails and started the work for me to receive my new game. Fast forward to the end of October. By October 29th I had not received my new game. They charged me for a game I had not received and speaking with customer service was not happening.
They would not respond to my emails and when they did all they said was they are looking into the issue. Now I do not have my item I ordered, all I have is UPS shipping information that says it is in a loading dock and undeliverable. It is the damaged item that they sent me tracking information on. This company needs better customer service and also needs to NOT CHARGE THE CUSTOMER UNTIL THEY RECEIVE AN ITEM! Here I am a month after ordering with no item and I am out $144. I am not a satisfied customer.
Reviewed Oct. 16, 2016
UnbeatableSale.com had the size of the screen that I was looking for. Also, it was the first place I found that was comfortable in price and shipping was a lot better. We had good communication when I was purchasing through their website.
Reviewed Oct. 14, 2016
I had bought a product years ago and I needed some more to match it. I Googled the product I was wanting and it came up through UnbeatableSale. The price was good and my experience was great. I like UnbeatableSale. I'd shop thru them if I'd need the product again.
Reviewed Oct. 11, 2016
I ordered 2 chairs from UnbeatableSale.com. I never received the chairs. What I received was one side table that I did not order. I called them to inform them. I was told warehouse that shipped table was close at around 2 pm of a Friday. I requested that UnbeatableSale.com send me a return label for the table I didn't order. I had absolutely no use for it and did not want a table I didn't order in my house. Nonetheless they sent me the return label and refunded me the cost of the chairs, but not the cost of the shipping fee. They are/were at fault and refuse to refund the total cost of order.
Reviewed Oct. 11, 2016
I ordered hot french chocolate more than a month ago. After waiting for 3 weeks, by the way no tracking number provided, I canceled the order. Again, no email confirmation about cancellation, no refund already for about 3 weeks. I spoke with 4 representatives via phone and emailed several times; and everyone keep telling that they working on my refund right now. But this is just lie! And their supervisor is always unavailable! I believe this is scam company. I'm going to report them. It's enough!
Reviewed Oct. 9, 2016
I learned about UnbeatableSale.com through the web. It was an unbelievable deal and it was the best price I could find. It was a great experience and everything was perfect with them. If I do the same thing to find something, I’m sure UnbeatableSale will come up, and if it’s the best price, then I’m going there.
Reviewed Oct. 7, 2016
They falsely advertised an $800.00 generator. After paying online, I was able to find a PDF of the manual. I found the TRUE specs of the fuel usage numbers. Less than 6 hrs after paying, I contacted them, because I never received a confirmation email. They said I didn't get it because it hadn't been entered into the system yet. I told her that was great, because I found the true fuel usage specs, and it was a guzzler, and I wanted to cancel. I said that I'd also called because my bank wasn't showing the debit of $780.00+ yet either. She said: they don't charge my card until they ship the generator, which would be 1 or 2 weeks from now. She also said I would get a confirmation email in a day or two.
I went back online to my bank after the call, and saw where they'd just placed a hold on the money! I'm sure they plan to ship it, and then charge me return shipping and a restocking fee, to return it, like all the reviews I'm now reading about them. It weighs 207 Lbs! They "still" have not cancelled the hold on my money in my account... My bank has changed my card for a new one and started a dispute, in case they try to get away with this maneuver. I want them to fax a form to my bank, agreeing to drop any claim for the sale, or the money, due to false advertising. I'm providing proof of my allegations, via screen captures of the fictitious fuel consumption, in the online listing at Walmart, and the printout of the PDF Manual that states: that it gets 35% less fuel economy. I also have my phone records which prove I spoke with them on the phone, prior to them placing a hold on my money!
Updated review: Oct. 9, 2016
Unbeatablesale gave me a complete refund for the fire pit cover that they sent which was not what I ordered. I am satisfied they acted responsibly.
Original Review: Oct. 6, 2016
I called the vendor UnbeatableSale to find out return instructions for the cover that will not fit my 30X30 fire pit and she (Jessica) argued with me that I had ordered a 30X20 instead of what it describes in the description on Walmart.com as a 30X30X30!! I did open a service order with Walmart.com and I will post another review when the matter has been resolved to let customers know if they can feel assured they will not be charged shipping for a vendor's mistake.
Reviewed Oct. 4, 2016
I purchased a $4.82 8 oz bottle of furniture polish from Walmart and I was billed $39.00!!! Plus $12.00 for shipping!! I called UnbeatableSale but they say "For customer service press 4" so I did and they never pick up. Walmart will not take responsibility!!! Reporting to the BBB.
Reviewed Oct. 3, 2016
I was looking for a particular kind of flower pot and I found it on the internet. UnbeatableSale had what I wanted and they were a little bit cheaper than somebody else that had it. I'd recommend them and I'll probably shop there again for something else I need.
Reviewed Oct. 2, 2016
This was my first purchase with UnbeatableSale.com and I chose them mostly for their price. My experience was fine and I would recommend them to others.
Reviewed Oct. 1, 2016
If UnbeatableSale.com had something I needed, I had good service, I got a good product, and it came right away. I have no problems dealing with them. I could only find what I needed from them so I still bought it off their website although it was pricey.
Reviewed Sept. 28, 2016
We are a minority vendor in the State of Ohio and there are certain government entities that have to purchase from MBEs like us. The government entities find what they want, we purchase it and sell it to them and they get credit for doing that. We bought a Mylar brass waste basket from UnbeatableSale.com which we were able to resell. I'd possibly buy through their site again.
Reviewed Sept. 26, 2016
I will not buy anything from unbeatablesale.com. They advertise cheap prices on WalMart.com and they don't have the correct product. They will send you the wrong item or a not complete items as advertised on WalMart.com and they put the blame on WalMart.com. Terrible company.
Reviewed Sept. 22, 2016
I made my first purchase from UnbeatableSale.com through Amazon and it was easy. I might shop on UnbeatableSale again and I would recommend them.
Reviewed Sept. 19, 2016
I purchased from UnbeatableSale.com through Amazon and I will shop again only if I have to buy some more netting, but I probably won't have to. The quality of the netting I purchased was very good.
Reviewed Sept. 16, 2016
UnbeatableSale.com is cheaper than other online shopping websites. I had no problems with them, and it was great.
Reviewed Sept. 10, 2016
I originally thought I was purchasing an Oscar Schmidt guitar from Walmart because I ordered it on their site. However, it came from Unbeatable Sale. It arrived with a damaged body so I contacted them. Went through "red tape" and finally was granted permission to return it for a full refund. It's been more than ample time and still NO refund. Besides unfriendliness, which is unprofessional, I keep getting the runaround when I contact them about this overdue unresolved issue. If they don't settle soon, I will hire an attorney. Also, I will be posting this in many strategic places to warn customers to RUN AS FAST AS YOU CAN from UnbeatableSale.com.
Reviewed Sept. 9, 2016
I was looking for a special product on the internet and found UnbeatableSale.com. I would shop there again.
Reviewed Sept. 1, 2016
Paid for two cases of Lava soap, received two boxes of paper mailers! Sent the mailers back, but cannot get soap or refund! Look at the picture of Lava soap by the carton on the site. It is a picture of a carton of mailers but the description is lava soap! Asked for a refund if they were unable to send soap, did not get it. Went to PayPal site filed report for refund, still no refund. Tracking numbers indicated they have the mailers back. It has taken me many days but no answers. They need to learn how to handle problem like Amazon. It takes them about five minutes! That why most of my ordering goes to Amazon!
Reviewed Aug. 12, 2016
Purchased an item online from Walmart! Apparently Walmart utilize this company for some of their online purchasing. Purchased a $62 pencil sharpener for my son who loves to write and has autism, this X-ACTO pencil sharpener started to not work properly after 3 months. I contacted Unbeatable to inform them and request a refund, they adamantly refused nor would they replace this item. They stated there was a 30 day return policy/refund. Well how would I have known this, I purchased it from Walmart.com, had no idea a huge retail outlet would submit my order to an outside vendor. They told me they would not refund my money or replace it and that I would have to contact the manufacturer.
I contacted them, although this item has a 10 yr warranty, they refused to refund my money. I told them a $62 pencil sharpener should not be malfunctioning. They refused to refund my money. I called Walmart again and one of the agents told me, "Oh, I will submit your refund request and it should be credited back to the Walmart card in 3 to 5 days". Well, it's been over a week. Called them to be told by another agent, "We don't refund from a third party vendor"!!! Wow! Walmart and UnbeatableSale.com is a joke!! If you order from Walmart, please be sure that your order is not coming from UnbeatableSale.com. They need to change the name "We Beat you out of your money.com".
Reviewed Aug. 9, 2016
I purchased two Saints hard hats from the site. The shipping for each was $15.95 so over $30.00 total which is very high. No problem I purchased the items anyway being this was the only site advertising this particular hard hat. When they came in the hard hats they sent was the old model I could get anywhere for $25 not the $35 plus shipping I spent. Not a problem just a mix up or so I thought. The site actually does not sell the item they have pictured. When I spoke to a representative he told me the model number was for the old hard hat and I explained to him I would not know the model number for any item and anyone would think the item pictured is what they are buying.
All I asked was for a refund. I was told to ship the items back at my cost and they would refund the money. I explained I should not have to pay to ship back an item they misrepresented, needless to say that's what I have to do. So in the end I will be paying shipping for items I don't have just to get my money back for their mistake. I told them about the item being misrepresented...it's still up on the site currently. This site is just terrible and that is just flat out poor customer service. I didn't mind the mix up but fix it at your cost not the customer!
Reviewed Aug. 1, 2016
I wanted to return an unused pillow, and they say that you cannot change your mind. Don't order anything from this company ever!!! Stay away. If for any reason you have a problem with the product, you are out of luck!
UnbeatableSale.com Company Information
- Company Name:
- UnbeatableSale.com
- Company Type:
- Private
- Year Founded:
- 2004
- Address:
- 195 Lehigh Ave, Suite 5
- City:
- Lakewood
- State/Province:
- NJ
- Postal Code:
- 08701
- Country:
- United States
- Fax:
- (732) 363-5666
- Website:
- www.unbeatablesale.com