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TruthFinder Reviews

4,939,593reviews on ConsumerAffairs are verified
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About TruthFinder

TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information and more. TruthFinder reports include data sourced from county, state and federal databases. Truthfinder accesses multiple public records stored on the internet and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members and even to check yourself.

Visit www.truthfinder.com
Pros
  • Unlimited reports
  • Mobile app
  • Detailed reports
Cons
  • Must buy full month
  • No trial period

TruthFinder Reviews

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    • 4,939,593 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
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    3 featured reviews
    How do I know I can trust these reviews about Truthfinder?
    • 4,939,593 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 11 Reviews 1670 - 1870
    Joycelyn increased rating by 3 stars.
    Punctuality & SpeedOnline & App
    After a positive interaction with TruthFinder, Joycelyn increased their star rating.

    Original Review: May 17, 2018

    I found several reports to have out of date information, irrelevant family connections, and ridiculous tactics. There was a flashing screen of criminal activity, which was a speeding ticket from a decade ago. This was a total waste of time and money. Thank goodness I cancelled before I was charged another cent. I also tried to write a review on Truthfinder but it says it has to be reviewed before it is posted. Only 5 star reviews are posted on their website. Disgraceful! Obviously they have a lot to hide! This company should be shut down.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Joycelyn,

    We're sorry to hear you had a negative experience with TruthFinder. We do not own the public record databases — we simply compile public data. Sometimes, due to circumstances beyond our control, the information in your report may be incomplete or inaccurate. We will reach out to you privately to work out a resolution.

    Respectfully,

    TruthFinder Support

    Michael increased rating by 2 stars.
    PricePunctuality & Speed
    After a positive interaction with TruthFinder, Michael increased their star rating on May 19, 2018.

    Updated review: May 19, 2018

    I was very disappointed, and still am, with the results of my search and how it was conducted. However, I must give kudos to Truthfinder for their quick and gracious response. They reached out to me via email and phone, and quickly refunded my fee. They were apologetic, polite, and persistent in reaching out to me. They did seem to be honestly concerned with my experience, and went beyond what I would have expected from a large company in their response to a single review. For that I must give them credit and thanks.

    Original Review: May 17, 2018

    Don't do it. If you ever need a background report for a job DO NOT use Truthfinder. They'll nickel and dime you to death for inaccurate information that you can't remove, or edit out. It's like they gathered all my info from Social Media and used every person with my name. Licenses that I have - they missed. Places I've never lived, jobs I've never had, and liens never filed against me showed up - and I can't remove them. Bottom Line: No, I would not recommend this to a friend, especially for the cost.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Michael,

    We hate to hear you were unhappy with your report. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. There is a chance that individuals with the same name and basic information could match up and show incorrectly on the report. We sincerely apologize for your frustrating experience and will reach out to you privately to work out a resolution.

    Respectfully,

    TruthFinder Support

    Verified purchase

    Reviewed May 10, 2018

    I have found your information to be accurate with minimal discrepancies while reviewing. All reviews are accurate and informative for my information, review and consideration. Will continue to subscribe and use your program when researching applicants. Well Done and Appreciated. Keep up the good works.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Michael,

    Thank you for your positive review and high rating. We really appreciate your feedback, and we’re so happy to hear that our service is helping you find what you are looking for. If you ever have a question, or need help with our website, you can reach our US-based member care team at (800) 699-8081.

    Respectfully,

    TruthFinder

    Verified purchase
    Customer Service

    Reviewed May 10, 2018

    I was simply looking to send a snail mail to my friend, but he doesn't have a landline phone, so he isn't listed in a phone book. The dwindling number of people using landline phones makes it difficult to find a person's street address, but you had the answer.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Gary,

    Thank you for your positive review and high rating! We're so happy to hear we were able to help you find your friend's address. We appreciate you taking the time to leave your feedback.

    Respectfully,

    TruthFinder

    Verified purchase
    Staff

    Reviewed May 10, 2018

    Truthfinder is great for finding relatives that you have lost touch with and it is great for checking on people that you may be considering to date in the future. It is also great for finding out about people that may be in your children's life. It is always better to be safe than sorry.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Kathy,

    We're so glad to hear that our service is helping you find the information you need. Thanks so much for the positive feedback and high rating, and if you ever have a question or need assistance with your search, our US-based member care team can be reached directly at (800) 699-8081.

    Respectfully,

    TruthFinder Support

    Verified purchase

    Reviewed May 7, 2018

    All of it is great. I have recommended it to many friends. The social contacts can be very long though. I really wish you could look up license plates and VIN numbers like they do on BeenVerified. Thank you.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Shannon,

    Thank you for the positive review and high rating! We appreciate your feedback — it allows us to do our job better. Please feel free to reach out to us again if you have additional feedback or questions. You can reach us at (800) 699-8081.

    Respectfully,

    TruthFinder Support

    Verified purchase

    Reviewed May 5, 2018

    I found it to be excellent and covered all bases that I wanted. Finding info is helpful WHEN I am doing research on family trees, by using Ancestry.com. Dates of birth, where they are buried, where born, where they lived, and children, and spouses.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Carolyn,

    Thank you for your positive review and high rating. We really appreciate your feedback, and we’re so happy to hear that our service is helping you with your genealogical research. If you ever have a question, or need help with our website, you can reach our US-based member care team at (800) 699-8081.

    Respectfully,

    TruthFinder Support

    Verified purchase

    Reviewed May 3, 2018

    Easy enough to use, though sometimes the information can be a little obscure. Also sometimes displays information for other people with same name. Sometimes the information is out of date. On the whole though it is a very useful tool.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Jonathan,

    We appreciate your honest feedback — it allows us to do our job better. We’re always working with our data providers to ensure that the information in our reports is as up-to-date and complete as possible, but occasionally some data just isn’t available to us or may not be 100% accurate. Thank you again for your feedback, and please feel free to contact us at any time if you have additional questions or comments. You can reach us at (800) 699-8081.

    Respectfully,

    TruthFinder

    Verified purchase

    Reviewed May 3, 2018

    I find Truthfinder to be very useful -- I use it in my practice to help me locate missing people to defend them against lawsuits where they would ordinarily have gone unrepresented. My suggestion to you -- the feature where you include nearby sex-offenders in your report is pretty much useless to me. I care about who I am searching for, not about sex offenders that live near them. It is distracting to have to sort through that. Other than that, I am very pleased, and I have, in fact, recommended your product to several friends.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Kevin,

    We’re so happy to hear that our service helps you find what you are looking for. Thank you for the positive feedback and high rating! If you ever have a question, or need help with our website, our US-based member care team can be reached at (800) 699-8081.

    Respectfully,

    TruthFinder Support

    Verified purchase

    Reviewed May 2, 2018

    Used your service to locate old classmates for a high school reunion. Was able to locate everyone. Some were difficult because of multiple marriages but you kept digging for me. Tried other sites unsuccessfully. Highly recommend your service to everyone.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Kathy,

    Thank you for the positive review! We're so happy to hear we are able to help you locate old classmates for your high school reunion. We sincerely appreciate you taking the time to leave your feedback.

    Respectfully,

    TruthFinder Support

    Verified purchase

    Reviewed May 1, 2018

    In using this site, I was able to locate and identify multiple long lost friends and relatives. Information given was almost completely accurate and well presented. The ease of using this site was great and able to present multiple and close identity to the person requested.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Jon,

    Thank you for your positive feedback! We sincerely appreciate you taking the time to leave your review, and we’re so happy to hear that our service helped you find what you were looking for. If you ever have a question, or need help with our website, our US-based member care team is standing by 24 hours a day, 7 days a week. You can reach us at (800) 699-8081.

    Respectfully,

    TruthFinder

    Staff

    Reviewed April 29, 2018

    Sites like yours should be outlawed. SUED AND BANKRUPT. Your site is too easy to abuse by those with malicious intent. Where the perpetrator can remain anonymous. Where landlords will use your site in violation of terms of uses where that info is illegal or extremely difficult for them to look up under normal circumstances.

    I have a valid reason NOT to want my info online and where it is required to go to courthouse to acquire. YOU'RE ENDANGERING MY LIFE. My mother had a stalker (she passed away but I AM STILL HERE). The police were never able to catch this stalker. We have made an effort to keep our lives private and OFF places like your site. By your putting my records online that would require you to go to courthouse to get, where there are people to witness and cameras to record, who is requesting the info in case the info is abused to harm those they are looking into.

    Your site has none of these safeguards. I pay to be unlisted and you are overriding that by putting my info online where I DON'T WANT IT. FOR MY SAFETY!! There are those of us who are innocent and do NOT want to be part of your database. Like my father that has ZERO online PRESENCE and will have nothing to do with the internet. But you endangered him by letting everyone know from the comfort and privacy of their hideout that he has over 1.5million in assets. Making him a target for con and scams. I was able to get that from you without having to even verify who I was. Nor had there been witnesses that I even was able to find that out in the first place.

    If I find out anyone used your site to make a decision that harms me, or my family I will sue you for everything your worth. Because you removed a safeguard that the courthouse provided they don't have to give that info if the requester is suspicious. Or say has a history of stalking the person they are requesting info about. Which the courthouse would NOT give that person the public record. BUT YOU DO.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Corey,

    Thank you for your feedback. While we choose to focus on the positives that our service is used for, such as reconnecting family and friends, being used as a safety resource for online dating, or finding out more about the people that we meet in our daily lives, we understand your concerns. As a courtesy, we provide the option for anyone to opt out of TruthFinder for free. Once you have opted out, your background report will no longer appear on the TruthFinder site. Your background report will be removed from our databases and our website, but as we did not create these records, they will still be available, albeit from different sources.

    To remove your background report from our site, simply follow the instructions below:

    1. Go to www.truthfinder.com/opt-out/, search for the report you’d like to opt out, and click “Remove This Record.”
    2. You will be asked to submit a valid email address in order to send a confirmation email. Email confirmation is required to process your opt out request. If you do not receive a confirmation email, please be sure to check your spam folder and move the confirmation email to your regular inbox.

    3. Once you click the “Confirm Opt Out” button inside the email you receive, we will begin processing your opt out request which can take up to 48 hours.

    Please keep in mind that we do not remove sex offender location data and that your name could still appear as a possible relative or associate in another individual’s background report.

    If you have any questions or need assistance walking through the process please contact our Customer Support at 1-800-699-8081 or via email at help@truthfinder.com. We are available 24 hours a day, 7 days a week to assist you.

    Respectfully,

    TruthFinder Support

    No response received
    Verified purchase

    Reviewed April 29, 2018

    Using the system is easy enough, but the information is not always current. There is very limited Employment information available. It is very cumbersome having the sex offender database hits attached to the Background information, it is usually more pages than the Report itself.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Everett,

    Thank you for taking the time to leave your review of our service. We appreciate honest feedback — it allows us to do our job better. Our information is gathered from numerous public sources, and we simply display this data in an easy-to-read format. Sometimes, due to circumstances beyond our control, the information in your report may be incomplete or out-of-date. Thank you again for your feedback, and please feel free to contact us at any time if you have additional questions or comments. You can reach us 24/7 at (800) 699-8081.

    Respectfully,

    TruthFinder Support

    Verified purchase
    Customer ServiceStaff

    Reviewed April 28, 2018

    Telephone number was completely incorrect information on search I recently conducted. General information seems to be fairly old. But I appreciate the service. I've searched for my own information. Husband's info. And people I've recently become acquainted with--it's helpful for that, better than nothing. They should get more updated info. though.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Susan,

    Thank you for your honest feedback. We do not own the public record databases — we simply compile public data. Sometimes, due to circumstances beyond our control, the information in your report may be incomplete or out-of-date. Thank you again for your feedback, and please feel free to contact us at any time if you have additional questions or comments. You can reach us 24/7 at (800) 699-8081.

    Respectfully,

    TruthFinder Support

    Verified purchase

    Reviewed April 26, 2018

    I found the service useful overall, but I was looking to use the service as a business tool, to check the background on some of the small business owners I come in contact with, and I just haven't had much success for most of the searches. So I'm not sure, if it is because of the wrong city being entered or something else. So it may be useful to continue service. Can I get some feedback?

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Terrance,

    Thank you for reaching out. Please keep in mind that TruthFinder is meant to be used for personal use. In regards to your searches, if you are unsure of the city, using the state filter without entering in a city can sometimes be helpful. It is also possible that the information is just not available to us. We would be more than happy to assist you with your searches. We will reach out to you privately to provide further assistance.

    Respectfully,

    TruthFinder Support

    Verified purchase

    Reviewed April 26, 2018

    This program has help me locate both friends and family, my only complaint is that the search records do not go far enough back in time. Some names of people would have records beyond the'60's. When researching young friends of ancestors, you need to go back in time a little further.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Rick,

    Thank you for the positive feedback! We're happy to hear our service is helping you locate friends and family. We apologize if you are unable to locate certain older records. We do not own the public record databases — we simply compile public data. Sometimes, due to circumstances beyond our control, the information is not available to us. Thank you again for your feedback, and please feel free to contact us at any time if you have additional questions or comments. You can reach us 24/7 at (800) 699-8081.

    Respectfully,

    TruthFinder Support

    Verified purchase
    Customer ServicePrice

    Reviewed April 26, 2018

    In my opinion Truth Finder is knowledgeable in its findings and provides a lot of useful information. I'd give them a 70% accuracy. As for the email and telephone number look up my experience was not a productive one. Most numbers I looked up there was no information available for them as the same for the emails. But for the price of the email and phone # lookup it's a good price for unlimited searches. As for Truthfinder it's a little pricy for me. Even though you do get unlimited background searches I really didnt use it enough to justify the price I paid. You may and you may not have IDK. You should have a business package and a personal package and offer the personal package at a cheaper rate in the long run. You're more apt to keep a customer for several months that would have normally canceled after the first month or two at the current price. Just my opinion.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Philip,

    We really appreciate the thorough and honest feedback of our services. We apologize that you were unable to locate all of the phone numbers and email addresses that you were searching for, but we are happy to hear we could provide you with a lot of useful information. Thank you again for your feedback, and please feel free to contact us at any time if you have additional questions or comments. You can reach us 24/7 at (800) 699-8081.

    Respectfully,

    TruthFinder Support

    Verified purchase

    Reviewed April 22, 2018

    I really like TruthFinder. I volunteer for an organization that sends condolence packets to the recently bereaved. Often I can't find the addy for relatives without TruthFinder. It has really helped me to reach out to those who are hurting.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Diane,

    Thank you for taking the time to share your experience with TruthFinder. We're glad to hear we can help you find the addresses you are looking for, and we really admire the volunteer work you do to reach out to those who are hurting.

    Respectfully,

    TruthFinder Support

    Verified purchase
    Customer Service

    Reviewed April 21, 2018

    Receiving reports - Most times easy, sometimes keeps saying email already in use and ask to change my password, won't let me in though it is me trying to use it. Today this happened numerous times but now appears I can so hope so since haven't finished this session and called was told will receive a callback and never did.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Sandra,

    We apologize that you had a hard time logging into your account. We will reach out to you privately to resolve this issue.

    Respectfully,

    TruthFinder Support

    Verified purchase
    Customer ServiceStaff

    Reviewed April 21, 2018

    Sad so many of the phone numbers don't work anymore. I wish it would show the name that is associated with the number, not just a group of numbers. When I call them, some people say they are a relative and I was embarrassed when I didn't know their name. But happy for some address numbers.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Jo,

    We appreciate your honest feedback, and we apologize for any frustrations you may have had with the phone numbers provided in our reports. We work really hard to make our reports as thorough as possible, but we can only display the information that was provided to us. Thank you again for your feedback, and please feel free to contact us at any time if you have additional questions or comments. You can reach us 24/7 at (800) 699-8081.

    Respectfully,

    TruthFinder Support

    Customer ServiceSales & MarketingStaff

    Reviewed April 17, 2018

    DO NOT USE THIS DISREPUTABLE COMPANY. This site promised to confirm military status of a person searched. I agreed to a one time search. First, there was absolutely NO information on the site of this nature. To add insult to injury, I see a recurring charge on my bank account. There was no way online to "cancel" my membership -- the membership I never signed up for. I called them, they agreed to credit me the amount but the person on the phone did NOT inspire confidence. I arranged with my bank to put a stop on any possible future charges. I also noticed a marked increase in the amount of spam I received.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Patricia,

    We apologize you did not find the information you were looking for in our reports. We do not provide military status, but we do provide some military records when it is available.

    We also apologize for any confusion you experienced in regards to our billing system. When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on this page and in our Terms of Use. Additionally, all of our customers have the ability to lookup their order history on the TruthFinder dashboard under My Orders and are sent a confirmation email for any orders placed on the site.

    If you have any questions regarding the foregoing, please do not hesitate to contact our customer service department at (800) 699-8081.

    Respectfully,

    TruthFinder Support

    Factual basis uncertain
    Verified purchase
    Staff

    Reviewed April 17, 2018

    This site is horrible, and not much of the information is truthful. This site had me listed as having a warrant out for my arrest in California (not a good place to be wanted)... So I called Orange County, California to find out why I had a warrant out for my arrest... it turns out that California had NO CLUE why they put this on their webpage, and in fact had never heard of this site. Also I know my father has passed away... a few years ago, this site has him alive and with a new address 4 years after his passing. It also listed several people as my "associates" when in fact I have no idea who these people are at all. This site is a BAD idea and has nothing but misinformation and lies. I canceled my account with them and had my information deleted, too bad companies like this are allowed to spread so many lies.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Don,

    We're sorry to hear you found some inaccuracies in our reports. We do not own the public record databases — we simply compile public data. Sometimes, due to circumstances beyond our control, the information in your report may be incomplete or inaccurate. We will reach out to you privately to work out a resolution.

    Respectfully,

    TruthFinder Support

    Customer ServicePrice

    Reviewed April 11, 2018

    They market that you can cancel at any time, but good luck trying to do it. They do not send reminder emails, they just charge your account and hope you don't notice they are charging you. They might as well steal your credit card. Don't sign-up for this service; it's a money grab.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Mike,

    All of our customers have the ability to lookup their order history on the TruthFinder dashboard under My Orders and are sent a confirmation email for any orders placed on the site. Our customer support number can be found on our customers' bank statements in case our customers have any questions regarding the TruthFinder charges on their account.

    Customers can cancel at any time by calling our customer support line, contacting us via email or mail, or through their TruthFinder account.

    If you have any questions regarding the foregoing, please do not hesitate to contact our customer service department at (800) 699-8081.

    Respectfully,

    TruthFinder Support

    Factual basis uncertain
    Refunds & Payouts

    Reviewed April 8, 2018

    I signed up with Truthfinder after reading in the local paper that it was the only way to get my name off public records. I was concerned about my privacy. I signed up for "1 month of Unlimited Reports". No explanation of "1 month of Unlimited Reports" appeared so, like any reasonable person, I assumed that 1 month meant 1 month. Boy was I wrong. I was billed for 16 months of membership before I caught it on my credit card statement. Their billing practices are incredibly deceptive. I spoke with someone at Truthfinder today and they are giving me a 12 month refund. I doubt that they would make this type of refund if they didn't already know that their billing practices are unscrupulous.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Cindy,

    We apologize for any confusion you experienced in regards to our billing system. When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on this page and in our Terms of Use. Additionally, all of our customers have the ability to lookup their order history on the TruthFinder dashboard under My Orders and are sent a confirmation email for any orders placed on the site.

    If you have any questions regarding the foregoing, please do not hesitate to contact our customer service department at (800) 699-8081.

    Respectfully,

    TruthFinder Support

    Factual basis uncertain
    Staff

    Reviewed April 3, 2018

    I put my own name in and it generated a list of my family as well as a long list of people I've never even heard of. Some of the people that I had heard of are not my relatives. I didn't go any further because I can't trust the information. I wouldn't use this site to look up information on anyone else knowing mine was so incorrect.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Jeanne,

    We apologize that you were unhappy with the information found on our site. The information included in our background reports is gathered from numerous public sources. We do not create or add to the information we obtain. We’re always working with our data providers to ensure that the information in our reports is as up-to-date and complete as possible, but occasionally some data just isn’t available to us or may not be 100% accurate. There also exists the possibility of false positives, and more than one individual with the same name and basic information may match up with many other records. We will contact you privately to work out a resolution.

    Respectfully,

    TruthFinder Support

    No response received
    Sales & Marketing

    Reviewed April 1, 2018

    Simply put, it's BS. Spam, fishing, nonsense. They "Truthfinder" absolutely try to bait you into paying for the "details" of their inaccurate records. It's safe to say that I know the truth about myself and my historical information. They claim to have multiple arrest records about me in their so called background checks. I'm sure some fools get nervous, thinking that there's some truth to this but c'mon folks, it's nonsense. I've never been arrested! If they don't have accurate Information about me then how could I trust that they have accurate info about anyone else.

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Julia,

    Thank you for your feedback. The information included in our background reports is gathered from numerous public sources. We do not create or add to the information we obtain. We’re always working with our data providers to ensure that the information in our reports is as up-to-date and complete as possible, but occasionally some data just isn’t available to us or may not be 100% accurate. There also exists the possibility of false positives, and more than one individual with the same name and basic information may match up with many other records. For this reason we always identify criminal records as being more or less likely to be associated with the specific person a user is searching for. Thank you again for your feedback, and please feel free to contact us at any time if you have additional questions or comments. You can reach us 24/7 at (800) 699-8081.

    Respectfully,

    TruthFinder Support

    Verified purchase
    Sales & Marketing

    Reviewed March 22, 2018

    I made the mistake of clicking on their ad and submitting my info assuming I would audit what info is out there on me. What I got was threatening and inaccurate scam cycle! I did find myself but funny how they have added frightening and wholly invalid things... Says I have 2 arrest records? I'm pretty sure that as a mother of 3 I would remember if I had EVER been arrested! Now, as I will not give them a dime to see this sensationalistic **, I am now caught in their nasty cycle of spam with this garbage listed and spam in my inbox all the time. How can this company get away with these non-factual scare tactics to sell their BS reports??

    Thanks for your vote!
    TruthFinder
    Response from TruthFinder

    Hi Annette,

    We apologize for any confusion that you may have experienced with our policies. We do collect personal information such as name, address, and email address. When a customer enters in this information and clicks “Continue”, they agree to our Terms of Use and Privacy Policy.

    All users have the choice to unsubscribe from promotional materials from us or our marketing partners by unsubscribing themselves or contacting us at help@truthfinder.com. A senior member of our member care team will contact you privately to help resolve this issue as soon as possible.

    Respectfully,

    TruthFinder Support

    Capp increased rating by 1 star.
    Sales & MarketingPrice
    After a positive interaction with TruthFinder, Capp increased their star rating on April 30, 2018.

    Updated review: April 30, 2018

    Kasey,

    I appreciate that you were willing to refund my payment. I am still receiving multiple spam mails a day and will have to create a new email account. The emails are deplorable!

    Thank you,

    Capp

    Original Review: March 20, 2018

    I used Truthfinder to search the web for info on myself. Some of it was relevant to me, most of it was old or inconsequential, but the most disturbing thing was all the SPAM mail I started receiving the next day. I have never gotten much spam, but now I receive about 30 – 50 spam mails a day. The annoyance is not worth the $27 I paid for minimal information.

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    Response from TruthFinder

    Hi Capp,

    We apologize for any confusion that you may have experienced with our policies. We do collect personal information such as name, address, and email address. When a customer enters in this information and clicks “Continue”, they agree to our Terms of Use and Privacy Policy.

    All users have the choice to unsubscribe from promotional materials from us or our marketing partners by unsubscribing themselves or contacting us at help@truthfinder.com. A senior member of our member care team will contact you privately to help resolve this issue as soon as possible.

    Respectfully,

    TruthFinder Support

    Customer Service

    Reviewed March 20, 2018

    Highly disappointed with tactics. I stopped short of the process as they keep asking you “are you sure you want to know”? I decided I didn’t. Now I’m flooded with sexually explicit emails and all other sorts of crap. I’m very upset.

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    Response from TruthFinder

    Hi Michele,

    We apologize for any confusion that you may have experienced with our policies. We do collect personal information such as name, address, and email address. When a customer enters in this information and clicks “Continue”, they agree to our Terms of Use and Privacy Policy.

    All users have the choice to unsubscribe from promotional materials from us or our marketing partners by unsubscribing themselves or contacting us at help@truthfinder.com. A senior member of our member care team will contact you privately to help resolve this issue as soon as possible.

    Sincerely,

    TruthFinder Support

    PriceTransparency

    Reviewed March 12, 2018

    Charged $27.78 for one month for information that was incorrect. The information on the file was not up to date, was incorrect and had combined information for two people. Would not recommend using this site unless you don't need updated info. Found it very pricey for useless data.

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    Response from TruthFinder

    Hi Diana,

    I’m sorry to hear you found some inaccuracies in your report. We do not own the public record databases — we simply compile public data. Sometimes, due to circumstances beyond our control, the information in your report may be incomplete or inaccurate. We will reach out to you privately to work out a resolution.

    Respectfully,

    TruthFinder Support

    Amy increased rating by 3 stars.
    After a positive interaction with TruthFinder, Amy increased their star rating on March 9, 2018.

    Updated review: March 9, 2018

    Although I didn't get the results I was looking for, the member care team at Truthfinder was very helpful in resolving my issues by giving me a refund.

    Original Review: Feb. 21, 2018

    I had already done my own research, and wanted to make sure I checked for every piece of information I could get, so I tried Truthfinder. Everything it listed on Truthfinder, I had already found on free websites. Would not recommend this at all.

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    Response from TruthFinder

    Hi Amy,

    We understand how frustrating it is when you can't find the information you were looking for. We work really hard to make our reports as thorough as possible, but some states and counties do not release their records to the public which sometimes impacts the quality of our data. We apologize and will reach out to you privately to resolve this issue.

    Respectfully,

    TruthFinder Support

    Customer ServiceSales & MarketingStaff

    Reviewed Feb. 17, 2018

    I did a search of myself and within 2 days I began receiving sexually explicit SPAM and solicitations in the email many times a day. Apart from the fact that the information presented was largely inaccurate, the SPAM is really really annoying. DON'T DO IT!!! All the accurate information was available through public record (clearly it would take a lot more time to track that down on my own). Only 2 of the 20 associates mentioned were accurate. The many listed family members were other people related to someone with the same name as mine. Interestingly it did not list my brother at all. My parents were listed, but I had been prompted to chose their names before the report was finished. Watch out for automatic renewal: be sure to cancel the service. This is not worth the trouble - BEWARE - your email will be compromised.

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    Response from TruthFinder

    Hi Kim,

    We’re sorry for any confusion that you may have experienced with our policies. We do collect personal information such as name, address, and email address. When a customer enters in this information and clicks “Continue”, they agree to our Terms of Use and Privacy Policy. All users have the choice to unsubscribe from promotional materials from us or our marketing partners by unsubscribing themselves or contacting us at help@truthfinder.com. We have removed your information from our email marketing list. Please allow at least 10 days for the email advertisements to cease.

    Respectfully,

    TruthFinder Support

    Price

    Reviewed Jan. 19, 2018

    Got a report 82 pages long that was 99% fluff information. Actual information relative to person I was researching could maybe be on two pages at most. Had list of possible associates that were useless. Also had listings of past and current neighbors and local sex offenders from addresses where person never resided. More useless information. My opinion is that this is a ripoff. Not worth the cost. Buyer beware!

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    Response from TruthFinder

    Hi Bill,

    I apologize you were unhappy with the information found in your report. We work really hard to make our reports as thorough as possible, and we hate to hear that our service wasn't what you were expecting. We will reach out to you privately to work out a resolution.

    Respectfully,

    TruthFinder Support

    Reviewed Oct. 25, 2017

    I liked that they made the site very easy to use and to navigate through. I was in a time crunch and needed to get the most accurate background check that I could and the site helps for people who don't know how to get around computers too well. My overall experience was great.

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    PricePunctuality & SpeedStaff

    Reviewed Oct. 24, 2017

    I found the person in question quickly and the info very detailed. Most of what I wanted to find out was there. After a few attempts at establishing the correct subject the biographical info was most forthcoming and very easy to get. The story was detailed and highly concise as to the subject's past life. There was nothing that was missing except maybe the info regarding past addresses. However after establishing the current address it became easier to track the subject’s life more precisely. I would recommend that more detail about the subject's past life experience be included. This is most important. The cost for this service is well worth it if you are seriously trying to get the background info into the subject’s life experiences and establish an understanding of this person. Highly recommended.

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    Contract & TermsPunctuality & SpeedOnline & AppStaff

    Reviewed Oct. 19, 2017

    In one place you can find a lot a lot of useful information about a person that would have taken you a very long time to try to put together yourself. The website was user-friendly and speedy. You got your data back quickly, where some other sites wanted you to wait for days. A premium report option is available if you want to be very thorough. It was impressive when you first logged in to see that Truthfinder has been recommended by CNET and Huffington Post. The site is easy to use in desktop or mobile mode. You don't need a lot of training and instructions to get started. The site is also very intuitive and you can jump right in and get the information you need. Our company successfully used the site to assist some employees who knew they had records but didn't know specific details in order to complete paperwork for a government contract. This site helped us find out what we needed to know quickly and easily.

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    Reviewed Oct. 18, 2017

    Truthfinder finds with more facility and of more exact form to the people, taking into account that it is a little private and does not require personal data. It is very easy to get information and is very accurate compared to other pages, apparently because it is a platform well known and very helpful, I found it excellent. Everything went well.

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    Response from TruthFinder

    Hi Josue,

    Thank you for taking the time to leave your positive feedback! We're so glad you were able to easily find the information you were looking for.

    Respectfully,

    TruthFinder Support

    PriceTransparency

    Reviewed Oct. 17, 2017

    This site combines millions of different information from public records and creates a report. You can search for people and get real information on them by doing a background check. You can try this site for $1.00 then you can pay by the month or every few months. It's affordable and easy to use. But I would make the trial completely free for the first 5 days, or even the first search for free. This site should be more transparent about the charges because spending a lot of time on a website and then being asked for more money is frustrating. This site should not use the word free at all because people get mad when they find out that it is not free.

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    Customer ServiceSales & Marketing

    Reviewed Oct. 16, 2017

    I was looking up family information and this site was Falsely advertising as a free service by them and others online. It was also very slow service that I couldn't bypass and it spammed my email multiple times a day the weeks after attempting to use their services as well. And I was never able to finish the check because it popped up with a charge in the last steps after the fact of waiting around for hours. Don't waste your time with any of these service sites.

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    Response from TruthFinder

    Hi Audrey,

    We apologize for any misunderstandings, but we do not claim to be a free service. TruthFinder compiles hundreds of millions of available public records from several different data sources. But we have to pay to access those sources. We also have to pay our expert developers to turn that data into background reports that are easy for you to read and understand. We provide all of the billing details before a customer chooses to sign up for our services, and these terms can also be reviewed at anytime in our Terms of Use.

    Respectfully,

    TruthFinder Support

    Factual basis uncertain
    Punctuality & SpeedOnline & AppStaff

    Reviewed Oct. 15, 2017

    I found the Truthfinder website easy to use and understand. I really like the way the website is set up. Maybe make it more personalized to each individual and what their needs are for the website. But the overall look of the website was appealing and not overwhelming. I was able to efficiently perform the tasks I needed to. The information I received was correct, helpful and very useful as well. It was easy to find all the information I needed and I was able to find everything quickly without any problems.

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    Response from TruthFinder

    Hi Amanda,

    We sincerely appreciate your positive feedback. We're happy to hear that our website was easy to use and that you found the information you were looking for. Thank you for the high rating!

    Respectfully,

    TruthFinder Support

    Transparency

    Reviewed Oct. 14, 2017

    Truthfinder is easy to navigate and many tools make it easy to narrow down all possible relevant matches to the person you're searching for. The colors chosen for the text are easy to read. But you don't get all the information you think you'll get when you sign on and it costs more. Therefore I would look at other services. Some may reveal more information than this one. Also the "good" information costs extra to view. This seems like a ripoff when you've already paid to use the site. If the signup fee isn't all you pay for it's not made clear. But it has been a bit since I've logged on so hopefully this has changed.

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    Response from TruthFinder

    Hi Natalie,

    Thank you for your honest feedback. We have made a recent change to our service that we think you will really like! If you sign up with a new subscription, we now include that extended data search in every report without the additional fee. If this is something that you're interested in taking advantage of, please let us know and we can reach out to you to assist you in signing back up.

    Respectfully,

    TruthFinder Support

    PriceStaff

    Reviewed Oct. 13, 2017

    I can find out my background as well as others. It is a convenient tool to have when I need to check a background on a person I just met. And I like to check my background just to make sure it shows up correctly. Although sometimes it gets complicated to use and I don't like how much it cost to use. It could be a little bit cheaper and I wish it had a free trial. I could find most of the information I was looking for but not all but that could be because I don't fully understand how to use the site. But overall I like it.

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    PriceStaff

    Reviewed Oct. 12, 2017

    Irritating yet complete. It finally did give results. It was easy to follow the direction step by step and easy to fill out the information they requested. I was also somewhat surprised by the detailed information they gave about the first and I was looking for his family members or contacts. Made you pay so you finally got the answers. Rigs you and by giving you a taste of what they offer until you're so curious as to what they found out that you end up paying. I wish they would have just been straight up and told me how much it was going to cost and I would have gladly paid instead of being irritated and having to wait till the end of their teasing. But you need to be sure that it will give you the information about while you're looking for that person.

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    Response from TruthFinder

    Hi Becs,

    We appreciate your honest feedback. We apologize for any frustrations you had with our site, but we are glad to know that you were able to find detailed information on the people you were searching for. Thank you again for your feedback, and please feel free to contact us at any time if you have additional questions or comments.

    Respectfully,

    TruthFinder Support

    Customer ServicePunctuality & Speed

    Reviewed Oct. 11, 2017

    This site is definitely one of the best sites I've seen. It's very useful and it helped me find what I was looking for within minutes. It was fast and secure. It gave me address, phone numbers, relatives criminal information and a whole lot more. It also answered a lot of questions and things I was wondering about. It was better than a few other sites I have been on. I will definitely be using this site again and and would recommend this site to anyone. In fact, I have recommended them to a few people I know who were looking for answers about loved ones or friends or other people they actually wanted some information about

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    Response from TruthFinder

    Hi Marissa,

    Thank you for the positive review and high rating! We appreciate your feedback, and we want to thank you for recommending our service to some of your friends. Please feel free to reach out to us if you ever have any questions or concerns.

    Respectfully,

    TruthFinder Support

    Reviewed Oct. 10, 2017

    Ran background checks on personal, criminal, personal media, family members, private. Wanted to be assured that my search would remain private, that individual a relative would not know that I had searched. This was a Family member I lost contact with and had hopes of reuniting with. However, I would prefer to pay a one time search fee only. When I thought I had purchased a one time fee only apparently I had assumed the responsibility for an automatic renewal which I did not want as I could only afford a one time fee only. Overall a quick access to info needed and I could watch as various areas were ran.

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    Price

    Reviewed Oct. 9, 2017

    I like the packages and plans that come with the upgrade deals, with lots of customizable options to search unlimited times in a Prepaid block of time. I also really like the feature which allows you to save your previous reports in an archive that makes updating reports very organized and easy to sift through. But prices are a little too much for package deals, relative to the market for this exact product - Truthfinder asks for slightly more than the competing sites popping up every day. This prevents me from long term commitment to the site/brand.

    I also find the way they hook people by claiming to have loads of data, specific to the user search and they hold the info hostage until you pay. Then you find a disappointingly low amount of actual useful information, at least half of the time. They dangle reports in front of the user as a tempting treat, but they often are withholding the fact that nothing is in the report. Truthfinder is as good as any of the sites, but it is a mediocre result when you already are a paying member. I like to know I am getting a good value for my money. I am not made to feel loyalty due to the competitive market for this type of background check.

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    PriceStaff

    Reviewed Oct. 7, 2017

    The site was helpful and didn't take long after I've already paid. Detailed answers were provided and it gave me extra information I didn't really need to have. Also the design or layout of the site was easy to navigate and appealing. However, they should offer a certain number of searches for the price instead of on a monthly basis since most people do not search a lot all at once. Quite expensive to use just once. I don't use background checks that often so to pay for a membership on a monthly basis makes no sense for me. They also did take quite a while acting as if it took so long to attain the information where other sites pull it right up without having to wait. They also need to show more information to ensure that you're selecting the correct person that you're searching for.

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    PriceOnline & App

    Reviewed Oct. 6, 2017

    The Truthfinder website is very easy, so it's available for just about anyone to use. With my past experience, I have been able to find the information I was looking for, a quick and easy process without having to search aimlessly. It has super reasonable prices for the info you are able to obtain too. But I would change the prices because, even though the prices now are reasonable, everyone likes saving money and wouldn't hesitate to dropping prices. Other than that I would recommend Truthfinder. The site was made super simple so anyone can do it from the comfort of their own home. All you need to do is simply fill out the little bit of info they ask for.

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    Reviewed Oct. 5, 2017

    The best thing about this site was that it was simple to use and it didn't have any hidden information or extra things that you needed. I didn't have any major issues but just a little bit of bumps on the road. I liked the website and it was better than a few others I tried. It got the job done but there were a few things that could be better. It could have had less pages and not as many pop ups. If I were to tell my friends about this website there would be a few good things and a few bad things. It was easy but not the best.

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    Response from TruthFinder

    Hi Rayanna,

    Thank you for your honest feedback. We're happy to hear you were able to find what you were looking for, and we apologize for any bumps along the way. We will reach out to you privately to help resolve any issues you may have had with our service.

    Respectfully,

    TruthFinder Support

    Punctuality & SpeedStaff

    Reviewed Oct. 4, 2017

    It has everything available as far as traffic incidents and criminal charges. It gives you information on family that is associated with the individual as well but it is slow and sometimes takes a while to find what you need. Another issue I noticed was that it sometimes shows the same person on the list in a few different areas so I wondered if one has different information than the other even though they are the Same individual.

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