Spokeo Reviews

Purchased a $.95 single time look up and only ever input credit card info for a 1 time purchase. Later was billed $25 for a subscription. I called Spokeo, immediately canceled my account, and addressed the charge to which they said there was nothing they could do. After some more speaking, I was offered a prorated return of $9.98. I inquired why the return was less than half of the subscription cost when I had canceled my subscription the day it was started. I was told this is because I still had access to my account for a few more weeks. I explained that I have no desire to have an account at all and am not interested in a few more weeks of access.

I attempted to look up one person's phone number for .95 cents. Spokeo promised a 7 Day Satisfaction guarantee. The problem is, you don't find out it was a SCAM until you get your credit card bill 30 to 45 days later. I complained to my credit card company & they reversed the charges and credited my account. However, Spokeo aggressively contacted my credit card company and attempted to recover their money, and my credit card company charged me again! ADVICE - Complain to Spokeo immediately upon seeing your bill. COMPLAIN IN WRITING & KEEP YOUR EMAIL!! You will need this for proof down the road when your credit card company rebills you due to Spokeo's aggressive tactics!

I feel defrauded.

If you are not an actual free service do not claim that you are. Spokeo says it is free to search, that is true but that is as far as free goes. In implying free i would expect the results from the search would be included. A 7 day free trial is not in fact free. If you charge a debit card you are forcing a person into a commitment that does cost money therefore nothing here is free. When i google reverse phone lookup if i see a free reverse lookup to be exactly that. I expect the results back to be free. Otherwise i will be better off paying the dmv for the information ane showing my id. Spokeo is not a free service in not enough of a way to be the #1 google spot for a free service. Take free out of your advertising because giving you my debit card # cost me something, my time and my financial institutions time which i will pay for in the form of fees

I purchased a report from them for $.95. Within a few days, I received a charge of $19.95 on my credit card. I called their customer service department to ask what the charge was about and they informed me that my purchase allowed them to sign me up for a monthly program at $19.95/mo and the charge was my 1st month's billing. If there is a notice of this authorization on their web site, it must be hidden or difficult to find. I did not see it.

This morning I got a couple of inappropriate text messages from a number I don't know so I was trying to see if I can find any information on Google about that phone number. The only information I could find is the town that the number is coming from. Then I saw a Spokeo ad saying find the owner of any cell phone number so I clicked on the link and it took me to the Spokeo homepage where it already showed the number I was looking up typed in and had the name supposed owner's name and all the information starred out because it was saying I needed to pay to see the information.

I needed to do a background check on one tenant and decided to use that site. After purchasing the report for $.95 and paying to print it ($.50) I found a charge on my card of $24.95 a few days later. Apparently, this site uses my card to change for membership I never applied for. BEWARE of this fraud and NEVER give them your card number. I found this site and it looks like a letter to FTC and Attorney General needs to be submitted to close this fraud.

I paid .95 to check out a phone number on 3/17/2019. I received an alert from American Express 3/24 regarding a pending charge from Spokeo.com for $24.95! This is very upsetting - the charge is unauthorized and spokeo.com kept my credit card information! I searched online and found out there is subscription service that gets renewed until canceled. Sure enough, I logged into my account at spokeo.com and realized that I have that service. I canceled the subscription service which I never ordered and was not aware of.

This website is dangerous and creepy. On it, anyone has access to personal information. Although it is not always correct, there's usually at least an address and this is not ok. I went to this site to remove listings about me and my family and my LITTLE BROTHER was on it. He was NINE at the time and this site could have given someone the information they needed to kidnap him. Please, this site needs to be boycotted or shut down.

I purchased a one-time request and ended up getting no information that I was expecting to receive. I got the same information from looking up the prefix of the telephone number. Spokeo should not be in business!

Very deceitful billing process... Do not sign up. They sneak the charges onto your credit card bill, and if you have a lot of charges, you may not notice their sneaky little $25 dollar charge for a few months... That's how they get you...

I don't know how or why a company like this is allowed to attempt to compile or provide private information about people, especially since the info they provide is so far from reality it makes no sense. If lawmakers cared about anything but enriching themselves this kind of scam would be shut down and the people behind it would be doing some jail time.

This company gets paid to post private, public information about people without their knowledge or consent. It is a sickening invasion of privacy and they should be shut down. They have my court records listed and absolutely refuse to take it down unless I have my record expunged, which I am not in a financial position to do right now. They are basically forcing me to expunge my record when I can't, holding my privacy hostage at their disposal, not caring at all about how this affects me. The public no longer has control about their own private information being given out. Thanks to companies like this and it needs to stop. I would encourage anyone and everyone to pursue legal action against this company for clear invasions on their privacy.

I paid for full membership on Spokeo because a particular phone number has been harassing one of my children and none of us recognized the phone number. I got minimal to zero info after paying for their membership fee (despite paying the extra fee for court and personal records). Curious as to how accurate the information was that I had just paid for, I decided to look myself up. To say my information is WILDLY INACCURATE is a gross understatement! The only thing this site got correct was my address and email. It claims I am single, have no children, no known relatives, am on no social media sites nor can they find any info that links my email to any websites, that I make a whopping $90,000-$110,000 a year??? (Dang... taxes must be really high in this State cause I make maybe a third of that).

Signed up for the trial period and the information that they reported was highly inaccurate and incomplete. I am sure this is to get you to invest further. Canceled the service within the time period specified and apparently it was not received and continued to charge me for additional months. Called to cancel which they did but no consideration on the previous month charges. This is where they make their money. Beware and do not give them your credit card information.

Why is Spokeo.com listing people's home addresses? I have a restraining order right now and would prefer my address not be known so that someone violent doesn't find me. This violation of privacy is disgraceful, disgusting, and downright dangerous. Although I believe in God, I am not Christian, which they listed me as. They also listed an incorrect salary under my name. I am now worried about an interview I have on Friday because if the manager decides to do a search about my name, it will paint me in a bad light. Spokeo.com should be boycotted along with any website that intrudes on the lives of others; I'm hoping they are eventually shut down forever. Thank you for reading this message.

I received an email from Spokeo today. They claim to be refunding $199.50 in addition to $19.95 that they claim to have previously refunded me, but that I never received. They will not tell me the email address associated with this mysterious account but have been charging my card for one month shy of a year. Perhaps they refunded him or her the money. Please be careful with this site. There has never been any activity on this account since it was set up, but I was charged for almost a year. I am very dismayed and scared by this. I am awaiting further response to my questions and I will be filing a complaint with the FTC in hopes of keeping this type of thing from occurring again.

I used Spokeo to search a phone number one time, at a charge of $0.95, I was fairly thorough in making sure I wasn't enrolling in a subscription because I know how these sites usually work. Two months later I realize they've charged me $20 the past two months. I called them to request a refund, they told me they would only be able to refund me $15 of the $40 charged. I never once used the service between the initial search and now, so it would be ridiculous to charge me for a service I never used. I ended up asking to speak to someone higher up, and THEN they were able to refund the full amount, I never even ended up speaking to someone higher up than the initial customer service representative. Always go up the ladder! Never again will I use Spokeo, though.

I needed to find a single phone number for my aunt to notify her of my mother's death. They did give me the right number and I thought I was paying $19.95 for a single use. I realized 2 months later that they were charging my credit card $19.95 monthly when I had no idea I had signed up for a useless subscription. Don't use this service.

I was Googling my address when I spotted Spokeo. I noticed they had misinformation about my residence. I called and tried to get them to correct the information, but they continue to report two people living at my address who have never lived at my address. They said that they would and wait a couple of day, but nothing has happened. Spokeo simply picks up unsubstantiated information and publishes it. I feel violated. Those people could be identity thieves. I am the homeowner. Spokeo should have verified this information with me before reporting it. Spokeo should not be allowed to publish incorrect information that can put the public in possible danger. Those people could be criminals.

Got totally wrong info in the little but I was given. Was told I to purchase a PDF. Nothing was said about that prior. Tried to send customer care a message and was bounced all over. Still can't tell if they received it. Would advise everyone to stay away. Scam.

I've seen Spokeo.com pop up often while I was searching for genealogical info and I simply ignored it. Today it popped up while I was looking at something entirely different and showed information that I knew was totally incorrect. So I started checking using family members. An off-spring listed as living at this address -> not for the last 10 years. Mother-in-law living both here and out-of-state -> dead for over 8 years. Father-in-law living bot here -> never happened and dead 12 years. My wife and I are listed at a previous address -> 38 years ago. The list goes on and on. Why? Because they are using web bots (robots, aka web crawler or web spider) to search the web and collect data. Right or wrong. Real or fake. Doesn't matter. You can do better on your own and make better connections. If you think their "service" is worth paying for, you are prime for any of the Nigerian scams going around.

Did a search on an email ID and the site said it found X results and to pay for the "report." As soon as I coughed up the $ it went to a page saying there were zero results for the search. Zero. This company is a complete SCAM.

I wasn't sure if a search I ran would give me real results if I paid for them so to check I ran a search for a fake email on a domain I own. I was told there were 12+ social network hits. This is FAKE!

I did a cell number search for .95. Nowhere was there anything stating I was subscribing to their service. Eight days later there was a $24.95 charge on my credit card for monthly service. I called the company to request a refund which was denied. They offered me a 40% refund. The info I received was not accurate. I found better info with a free google search. This company is charging for outdated info and for subscription service when there is nothing about being subscribed when you pay the 95 for a single search.

I used Spokeo to do a reverse search on a phone number that I wanted to see if it was legit. I found spokeo on Google search and came up with Spokeo. I've never tried it before but said for $0.95 I could be a one-time deal and it's all I was just paying for a one-time thing and after being charged 24.95 three times I finally noticed on my account that I was being charged. Call the 1-800 number. I didn't get through. Second time they said they're in a business wide meeting. For the third time I did get through. Talk to a guy named Steve and told Steve straight up what happened. I never ask for my money back but I told him told him exactly what happened and Steve just kept trying to upsell me to do more and I told him, "I'm trying to be nice here, just get me done with this," and eventually he did. He said he's going to email me a confirmation.

I agreed to pay .95 cents for a one-time lookup but discovered they were charging me $29.95 a month for a monthly subscription I never agreed on. This is a scam site. Do not use their services unless you want to be charged monthly. Criminal!

I purchased a one time report for $1.95 on top of which they have added $0.95, which is OK. But then I was surprised to find out months later that I've been paying $19.95 every month for a subscription I did not authorize. There was not a single email or mail on this from them. I clearly remember there was nothing that mentioned it was a trial. The customer service was rude when discussing this. I asked him why there is no monthly statement for their service, which would have caught my eye way before if it was the case. He kept telling me the monthly statement is the charge I see in my credit card. This was absolutely ridiculous. So, stay away from this company altogether.

Beware of the Spokeo Deception. I performed and paid for a single phone # search through the Spokeo site several months ago, and just noticed on my bank statement a reoccurring monthly charge of $19.95. At that time there was no indication that by performing a single search that I was signing up for a monthly subscription. If they had, I would have never used Spokeo. They make way more money using this deception than being upfront and honest with the consumer.

In order to research a renter I authorized Spokeo to charge $0.95 on my credit card. I stopped navigating their web pages when they asked for more money. A subsequent fraud alert from my bank turned out be due to the fact that Spokeo had started a yearly charge of $24.95 on my credit card.

This service of Spokeo is a shame and a joke, I was trying to research a phone number and all I got was the same phone number and nothing else. What a joke. This is an scam. Don't waste your time and money.

Used this site for a reverse search which provided me no information whatsoever on the individual I was looking up. Not only that they charged .99 which ok no big deal. They didn’t make clear that after so many days they rolled it to a monthly subscription that charges $19.95! Imagine my surprise when I was billed by them yesterday! So I called customer service and got a run around first of the usual “you still have access for x number of days! But your account is cancelled”. I reiterated I wanted a refund, I didn’t care to use their service again and that they weren’t clear it was a subscription I was going to be billed for.

This company is a SCAM. This is the email I received from this company. "A Spokeo Single Search Report for "name" was purchased on your account for $1.95. This allows you to view the "name" profile page on the Spokeo website indefinitely for a one-time charge. You can log back in to your account at any time to check for updates to the "name" listing. A PDF purchase would send the desired information to the user's email, which can be accessed off of the Spokeo website. A PDF has not yet been purchased on your account."

They are a scam. I paid for a reverse search on a phone number. When they finally showed me the results there was NO information on it. Nothing. They had no information at all. THEN they offered to sell me a pdf. I assumed it was a pdf featuring a blank page. They are crooks and have no information. Save your money.

I had very bad experience with this site last night. My girlfriend searched my name and Spokeo had me "married" to a lady I had never met nor had contact with. This situation has caused me much anguish and ridicule and was charged with being a Liar by my girlfriend. I called their "Customer Care" line this morning and voiced my concern this incorrect information had caused me and demanded a letter of explanation and also asked to have this lady's name removed from my profile. They said they would get back to me within 72 hours. This is the most embarrassing and humiliating experiences I have lived through. And, I did not cause it!!!

Phone numbers and info isn't up to date. Found info I was looking for on a free site. Had Spokeo subscription two days. Asked for refund. They would only refund 40 percent. COMPLETE RIP OFF. Save your money. Look elsewhere.

This company lures you into a .95 phone number lookup and disguises an ongoing $19.95 per month charge until you call them to cancel. So basically if you Google a phone number and want to know who it came from the Spokeo website pops up and offers to look up the number for $.95, once they have your credit card number they bill you in 8 days. Stay away from this obvious rip off!!!

This company lures you into a .95 phone number lookup and disguises an ongoing $19.95 per month charge until you call them to cancel. So basically if you Google a phone number and want to know who it came from the Spokeo website pops up and offers to look up the number for $.95, once they have your credit card number they bill you in 8 days. Stay away from this obvious rip off!!!

NEVER EVER ORDER FROM THIS OUTFIT... Fraudulent operations. 1. The service is a joke - you get more from googling a person. 2. Provides no information - and then requests more payments and payment options for further report - you order that report - and they cannot even find family members or addresses which are reported in valid operations. 3. BeenVerified and USA people search provide 10 x the information at less cost. YOU HAVE BEEN WARNED. These people will steal your credit card number and there is no way to delete it in their own system. They will charge you - for services not provided and in advance for six months at a time. The owners are thieves. Anyone can make millions doing this.

Stay away from this site. They are crooks! I agreed to a one time fee ($9.85), but was never informed or read anything about being billed monthly. The next month I had a credit charge for $19.95 that they couldn't explain, and the initial charge of $9.85. After calling to complain, they agreed to refunding me $29.80, but never did. Furthermore, the information they provided was vague and inaccurate.

I paid the .97 cents to look up one number. Nowhere did it mention I was now subscribed to their service. I did not authorize any further charges. Two days later they removed $24.95 from my bank account without any explanation. I've had to change my debit card and I did put a fraud alert against them with my bank. They are nothing more than filthy thieves. Do yourself a favor and stay far, far away from them.

By giving your info to get a phone number's info you will then be automatically billed for 2 services. One is called connections for $9.85 without even knowing... Scam. The other is for $19.95 for 100 searches with is also a scam without knowing. Serious. This is the worst scam I have ever seen. Do not give them any info. You will not be able to fix this. Example... On my 5/10/2018 used the service. My total was .95 cents for just looking up a phone number. 6/4/2018 was billed 19.95. For what I have no idea... 6/09/2018 was billed 9.85. On 7/5/2018 was billed 19.95. On 7/9/2018 was billed 9.85. On 7/22/2018 was billed 19.95. Wtf. How do you explain that. No lie.

I wish I had found ConsumerAffairs reviews on Spokeo before I purchased a subscription so I could search. I purchased a basic package, plus the Court records. After unsuccessfully searching for the person I bought the subscription to check out, I did a search on myself, a few family members, and friends. While Spokeo did show some accurate info (current address on myself), it also had a ton of inaccurate info. That included a photo of me (it wasn't me), lots of phone numbers that have never been mine (not even the correct state), email addresses that weren't mine, social accounts that weren't mine, addresses that I never lived at (not even once), and the list goes on.

I contacted customer service for Spokeo.com because this site provides caller ID services to several cell phones. My business phone number comes up on those caller IDs as a former owner. I asked if there is a way that they could update their database with the correct information as this has been ongoing for months. They advised me that they could not update my phone number with the correct information. I then asked if I was a customer and paid them to provide current information on that phone number what information would they provide. The number can easily be verified as my business number through the white pages or a simple Google search.

Although it took a bit of time, that included discussions with supervisors at several levels and multiple telephone calls, I was able to secure a full refund. This was only achieved with quite a bit of persistence and time on my part. Nevertheless, I must give Spokeo some credit. This admittedly came to resolution with their assistance.

My personal information is posted to Spokeo and I would like it removed. I followed the instructions under Privacy, which was to copy and paste the URL of my profile to the page, enter my email address (which made me apprehensive) and click that I wasn't a robot to complete. The process will not complete. It continues to refresh the "are you a robot" question. I would like my information remove immediately and indefinitely.

Joined Spokeo for 1 reason, to get my girlfriend's address in order to send her flowers for Valentine's Day without me having to ask her what the address is (complete spoiler). Looked up her name on Google and Spokeo was the first site that popped up. Said her info was updated that very day and asked me for $0.97 to provide me with what I required, so ok, was worth it. Gave them the requested money, next page requires a monthly membership that is on me to cancel, but it gets better. Above I mentioned it said her info was updated the day I asked, it was at least two years old. I know this for two reasons. 1) I helped her move into the apartment she's at (who looks at addresses then), 2) the deal breaker...called to complain and they told me it was outdated by 2 yrs.

Warning to everyone who is looking to do a background check on someone. Make sure you check the website fully because I used a website called Spokeo. I was charged money to get information about someone and 95% of the information was wrong. So I called customer service for them to say I could not get my money back and in my case I feel when a company portray himself as being able giving accurate information and they are not able to do that they should refund the money or not portray themselves as being able to give accurate information. But to be clear this is only my personal experience and my feelings and I’m not saying to not use this site. Again I’m only saying to check out any website 100% that charges money.

I paid .95 cents for the 7 day trial. If you don't cancel by 7 days, a $19.95 charge is placed on your account. I cancelled via email with my account number and name. They sent an additional email requesting more information... last 4 digits of card used, email address (duh, it was on my email), name associate with account (duh, it was on my email). In the meantime, the 7 days went by and the charge was put on my account for $19.95.

Spokeo Free Reverse Cell Phone Search - There is nothing free about this site. Should be illegal to mislead people the way this company advertises. Oh wait... it is right? How do these people get by with this?

Paid .95 to look who had call me, I knew it was a local number but they gave me someone in NC. So I cancel my membership & went to white pages & paid $1 and got the right info. So Spokeo is not worth it!

I looked up myself and my family members here just to see how accurate it was. Almost nothing was correct. They couldn't even get my birthday right, which is very public on my social media profiles. They had several wrong numbers and random addresses listed, they put people I have never even heard of as my relatives, and couldn't find any of my social media profiles even though I have a pretty uncommon name and several public profiles. Stupid service and a ripoff. What the hell are they using to verify this crap?

I searched myself and almost 80% of everything they had for me was untrue. I have never lived in California, never heard of some of the supposed family members, don't have any kind of criminal record, phone numbers were incorrect, etc. When I called to get it removed and my "membership" canceled, I got Shea on the line. She was very rude, just wanted to get me off the phone. Now when I want to complain, I have to set up an "account" with more of my personal information. Spokeo is a scam.

I in recent months use the service they advertise that charges would only be $12 a month but then they turn around and charge you 40 to $50 for one search. I then called the company and cancelled my subscription to their service and they told me that I had one year to use the service but they did not tell me about the reoccurring charges that I would be receiving without my permission so of course they charged my account again and again taking money out without my consent. I cancelled again and told them not to be taking money out of my account anymore. Hopefully they will listen and this does not occur again because then I will have to go to the bank and be issued a new card just to get these people off my back. Spokeo is just a rip-off and a scam. I would not recommend it to anyone.

Thumbs Down!!!

The information on this site is completely inaccurate. I have spoken to a guy named Joosh about the information they have and how it was obtained. Completely untrue. The information, addresses etc. were NEVER used by the people they had them attached to. Some they intermixed and had people faces attached to names that were NOT even them. This site is NOTHING more than a SCAM. Let's not even get into the charging. It say $1.00 then charge you $30.00. Someone needs to investigate and shut down this site. It's a SCAM!!!

I bought one lookup for around $1. Now they are charging me $25.99 every 6 months without my permission. I will need to contact my bank and I wrote Spokeo an email telling them to return the money. We will see???

Tested the site by looking up my husband, it gave me his correct name, age, former addresses, gave me a couple of emails, BUT TWO that I know for a fact is used by him quite often and has for years, never showed up. The most recent information was 2009??? And they say "full report," but you click on an email... And it's another "full report" for 9.99?? Come on. Very misleading. Biggest waste of 20 bucks. The information was sent to another email.

I have written several times requesting that my mother be removed from Spokeo.com and provided a copy of her death certification, but now there is NO address that I can write and mail the death certificate to as well as trying to get my name removed again. If this continues Spokeo.com will hear from my lawyer. I never gave permission nor did my mother when she was living to have our names published. This is why I am getting mail in her name.

I searched for one person and I know all details about him - address, age, emails, telephone. Spokeo didn't even find his Facebook profile - and I know he has one. Because we are friends on Facebook. When I tried to immediately cancel the subscription I was charged for the full 6 months! They make it look like the fee is charged monthly, yet they take all 6 months at once. I don't want access for 6 months because they are useless - I want my money back!

My search was not satisfactory. I entered the information about the person I was searching for. I did not have the correct age. The person was located. I decided not to pursue the search. I called the toll free number. The representative assured me that no additional charged would be drafted from my credit card. He explained I would be charged the minimum fee.

Was very easy to use & find person's number for a job contact. Spokeo provided the correct information. Also if there is a question on your account you can call their contact number and talk to a real person to rectify the problem. Response is quick, painless and courteous.

A friend wanted to get a hold of a friend from grade school. I used your product when it had an introductory offer of $ 1.00. Since you had so many phone number, I could to him. After calling several of the numbers, he did reach his friend and was very pleased.

I needed to try and find some classmates for a high school reunion, so I signed up for the one-month access subscription to Spokeo. I was able to find some useful information, and Spokeo helped me locate contact information for quite a few people. However, more than half of the e-mail addresses listed were invalid or closed accounts. The main reason for my dissatisfaction with Spokeo was that they limit your monthly searches to 100. I don't recall seeing that anywhere when I committed to pay for a month of access. Apparently you can pay more for a higher level of subscription with higher search limits, but again, that information was not readily displayed when I signed up. When I contacted Spokeo Customer Service about this, they were kind enough to reset my monthly limit so I could do a few more searches.

I volunteer for my local Police Department because they are family due to them actually saving my life in 2016 I'm permanently damaged. I've never thought there was an Actual Site that does email or person research. I don't have my order number I don't know what I need with it. I'm not going to continue using this website, so please cancel my subscription please only because I found out my boyfriend who's an actual Cop wants to help me and needs my help he's got a Computer and he doesn't other everything on people search so please cancel my subscription Please.

Read the fine print carefully. You can pay for one search, but then you are automatically enrolled for a $20 per month subscription unless YOU cancel it. Buyer beware! Also, information is not always accurate. We were researching a phone number that is listed under our names. Any carrier listed did not own that account. Still do not know where that phone number came from, but we are pretty sure we are not paying for it.

Not only did I not get up-to-date info but I paid for a 30 day service: $13.95. This is prominently listed in their offers. It is only at the end of their terms does it say this is a recurring charge. I trust this company as far as I can throw them.

I used Spokeo once in 2013 and signed up for what I believed was a three month account at $14.95. It turns out that the billing structure is they bill you this amount every three months indefinitely. This company is absolutely vile and made no offer of restitution. Their business model is to rope consumers into these ongoing charges. The search information isn't even correct anyway.

I created a Spokeo account not knowing it would immediately charge my credit card. I cancelled my account immediately after I realized it couldn't provide the service I needed. I called to get a refund the same day and was told it is a prepaid service and I can't get a refund after I cancelled the same day. It's not worth the money and the site gives old info. I definitely would not recommend.

When trying to locate a friend in hopes that we could re-unite my main problem is how old is the information. I still have not connected with my friend since I am not sure where to send the letter since she has different mailing address.

I was refunded money back on my account because I had not used the service the entire month. My credit card was charged and I thought I had previously discontinued the service. It was handled in a very professional way and charged back to my credit card. Thanks so much for not hassling.

On the website it states 4.95 a month for 6 month trial but it doesn't tell you that they charge upfront for the 6 months. I couldn't search anything because the website kept taking me to the home screen and saying the site was unavailable. They debited my card 29.60 so I called ten mins later to inquire about and the guy was like, "We charge upfront but it says monthly cause that would be the monthly breakdown" so I told him to cancel the subscription and he did but he said they could only refund me 11.88. He had no answer for why he could only refund me 11.88 even though I told I wasn't even able to use the site and the site didn't state upfront charge for the 6 month membership. I definitely wish I had searched this company before trying to use it.

Thanks to the tools provided to research unknown phone numbers on my child's cell phone. I was able to intercept a bad situation when I could not locate my child. He ended up 30 miles away waiting to meet with a 46 year old stranger. You're the best.

When I first searched for a person's name, I had made a serious double typo resulting in a name, which could not possibly exist, yet Spokeo came up with a positive search result and immediately asked for money to view it despite advertising the service as being "free". Needless to say I did not accept this obviously dishonest offer. At a later date I searched for an email address, and another typo had sneaked in, where the email domain name was misspelled. Again, the result was positive. This aroused my suspicion, so I did searches for email addresses made up from entirely random characters and numbers, and, you guessed it, in every single case there was a positive search result asking me to sign up for a "trial" by entering my credit card details. As I knew, that the search results were clearly incorrect, I also felt, that the site could not be trusted, so I did not subscribe.

How I wish I'd read through the reviews here before I chose to use the allegedly, specially-priced, .95 for seven days, scam-service, Spokeo, online. Next thing I knew, my debit card was charged $19.95 for another month's service! I hadn't authorized this nor ordered a monthly service. Long story shortened--had to cancel my card, still waiting for my new card. Spokeo refused to reimburse me stating that it was mentioned in the ad that it would continue with a 19.95 debit EVERY month. Funny. I never saw that at all. People, read about these so-called 'helpful' services before you do like I did, & have to get a new number with all the other hassles involved & losing $19.95 per month.

Last search for individual brought up dead person. File was useless. Would be better value if there was a intercept to ask if that was what was willing to pay for, before having charge put through, giving report. Less disappointment. Why pay when you don't know if wrong person or not?

Much of the information in my search is old, people have died or moved or changed phone numbers, yet You info shows them living. Also I did not like the fact that you show a $4.95 special, and don't explain. It is for 6 months = $29.70. Some info helped but I have found better search engines.

The search site seems about average to any other. I renewed my membership and it still showed that I had not paid. Maybe being more attentive to customer details would resolve this issue. If I can't use the system till your bookkeeping error is resolved, how come my membership date did not forward to when I could use the site. A little nuance that irritates customers.

I used this service to reverse a phone number. It was easy to use, gave me the information in a timely manner. I was happy with the whole experience. Even when I called to cancel, they were helpful. I would recommend this to anyone who needs to look up someone's background.

I used Spokeo to locate an old college roommate who was supposed to meet me and others for a reunion. It was invaluable in getting us all together, but I only wanted a one time use. I was very happy to pay for one time fee, I was not very happy to receive a bill for a subscription which I then had to call and cancel.

Overcharges for services not requested. We were charged $0.95 for a telephone number that did not work. Subsequential charges of $19.95, $9.95 and additional subscription charge of $19.95. Total ($29.85). The subscription cancellation did not work on their website. Finally, reached customer service by the number on our Visa statement and hopefully we will receive a refund of $19.85. This company is a ripoff and we are concerned they will continue to charge our account for no services.

I did not find the person I was looking for, but all customer representatives I talked with were very courteous and helpful! Since my Spokeo check, I have found out, through other means, the person I was looking for is a catfish!

DO NOT SIGN UP FOR SPOKEO. Like a few other reviews I signed up for the service back in April. We are adoption and I've moved so many times I can't recall all my address. Yes, they accurately provided the information I needed, but at too high a cost of annoyance. I did know that it was a recurring service but somehow I canceled one thing and not the other so got charged in May & June anyway. Called told them I wanted all services cancelled. Now I've been charged in July. I hate canceling my debit card but I'm thinking that might be the only way to get rid of these vultures. These sorts of services should be a one time charge not a recurring service. But maybe that is the only way they make their money is by STEALING $20 from people. Choose a different service for acquiring background info.

I saw the charge on my credit card and called to say I didn't want it. First, they NEVER answer their phone, always out to lunch or unavailable. I had to do all my communication over the computer. All I know is I have the service until December and it's totally not worth it. Terrible customer service.

I was getting rather vulgar texts from an unknown number. There were several numbers getting the same text. Before I deleted them, I was curious as to who was the sender so I used your service. (It was the adolescent daughter of a friend and I assume she didn't know I was on the list). Your service was perfect and economical. Thank you.

I tried to get a phone number of a friend of mine. Paid 95 cents for the number which was fine. Next thing I know my VISA is charged $19.95 for subscription for further services. I did not authorize this service so I called them. They said they would cancel this service, but they refunded my account only $11.95. So now the phone number I obtained cost $8.95. I will need go to their web for any service again.

I was interested in contacting property owner that had moved out of state to see if the owner would consider selling the property that was left vacant. All I had was the owners name along with several relatives, and the state that the owner had relocated to. Although I tried a few other websites that offered this information, Spokeo was the only one that had the correct information. I was able to get a purchase agreement signed by owner and I'm now waiting for the title company to arrange for the closing. Very satisfied with the results by using Spokeo to help out.

Any company that advertises "free" and this company's ad says (free reverse phone look-up) then charges you once you get to the site. Is not a company I want to do business with. If unscrupulous in ads then probably unscrupulous in business practice.

When I used your product I did receive the information I needed, but when I went to unsubscribe from your service the links didn't work and it was difficult to say the least. I thought I had done that. Then months later I discovered you had continued to hit my credit card with fees of ~$10 and $20 randomly for months... My bad. When I finally called, based on the number on my bank statement - NOT on your website, a fairly gracious CSR agreed to stop the account and offered to refund the last payment extracted. If anyone mentions SPOKEO to me I will be happy to tell them how aggressive and immoral you are. Business like yours should be illegal. Not because of the service you provide but by the vigorish you extract for so little.

I cancelled my account, but I am still being billed. $19.95. I don't use the service any longer, and wish to discontinue. Please cancel now as the subscription goes on until October 2017 and I am now out of business and cannot use the service. Thank you for your help.

I wanted to look up information on a lost friend... and ended up with a one time charge which turned into a monthly subscription which I didn't want. I called and customer service told me they would credit my account. They didn't. Next month same charge. I called again, they had no record of my previous request for cancellation. I filed a complaint with Wells Fargo. BINGO. I got a complete refund. READ THE FINE PRINT. I didn't.

My 8 year old goddaughter was getting obscene phone calls. I changed my mind and took everything I had to the police. The young lady that spoke with me was so helpful and kind. She even told me it would be to go to the police since I had a tape and the phone number. Please thank her for me.

The person I spoke with was very helpful, polite and knowledgeable. They answered all my concerns and questions. Took care of my problem in a great manner. Thanking them very much for taking care of my concerns and problem that I had. They were very helpful.

Unsubscribed on June 1st when free trial ended. And my debit card was charged. I had trouble getting information from services. Would not allow me to sign. So I am not satisfy with the service that was render. Please refund money.

DON'T waste your money. This is a total ripoff. I ordered a one month trial which gets you NOTHING that you don't already see. For "additional information" you have to get premium. However, even that provides no detail and is simply a repetition of what is already available by simply searching Google results. I will never fall for this classic fraud again. Disputing on my charge card and my advice to anyone thinking about using them, don't waste your time or money!

I feel like this is intended for a business. I am a 65 year old retired grandmother with just a personal phone for my enjoyment. I used this only once for a short time. When I realized this was not what I thought it was, I canceled immediately. I am continuing to get correspondence. I have unsubscribe about 4 times. I'm assuming I might need help getting my name off the list. It has been somewhat frustrating. Thanks for your help.

(After my ordeal with Spokeo.com I find that Spokeo.com was charged a fine by the FTC. So beware.) I originally started at this website to look for myself and what info what out there. I saw that they had 30 day free trial so I wanted to try. As soon as I finish entering my credit card info, I see on my account info that I will be charged 4.95 for a service that claimed to be free. But that was just the beginning, seeing that receipt should've alarmed me but instead I emailed them and I cancelled my "recurring" monthly charge.

Checking unknown repeating out-of-state text unlegible as if I was listening in on private conversation. Texted back inquiry to no reply and received same text number sometime later. Probably nothing but an online text number search brought me to you. When I found out I had inadvertently signed on to be auto-billed monthly, I cancelled immediately. At that time I suggested your company also market to people like me. Offer the option to do a one-time transaction (what I thought I was doing). I must've missed that print.

You should explain to the customer that when you sign up you are getting six months charged to your card all at once. On the site I did not see that explanation. This can cause some confusion when you see the charges on your acct.

I previously subscribed to Spokeo.com. I had to cancel subscription due to unforeseen personal issues. I've recently renewed subscription but I am now very disappointed. While I was away for some 6 to 8 months the format has changed and it is now much more difficult to maneuver. To make matters worse information I've found on personal friends is not nearly as accurate as in the past. I'm not sure how much longer I'll remain a subscriber. Before the changes Spokeo.com in my opinion was outstanding.

About 2-3 weeks ago, I talked to 2 rep, first lady didn't give good info. 2nd guy was OK but still did NOT make the "Free" trial $4.99 clear and ended up being charged for 6 months!!! I complained but Spokeo took off Visa Card... Your rep need clean and concise monthly fees esp on "free trial" offers! I was quite disappointed w/ customer service!

It was a big help in getting information that I wanted. It did not give a specific birth date. Just the month and year. It was good for the price I paid. I did find it useful. I can't remember if it gave current employment info.

This app was very easy to use and very helpful in locating the information needed. I would recommend its use to anyone trying to locate someone. I was able to locate the individual in a timely manner and able to get in contact with them as soon as possible.

Excellent response and solution. Put your query and SPOKEO will revert with a solution. Very informative site which help in getting desired information within no time. SPOKEO abides to its policies which are mentioned and they do not share your info with other sources.

3 months ago while applying for jobs my husband signed up for this service for what he thought was $2.95. We were billed another $16.95 and although he has a record, nothing showed up! Unhappy, hubby called and spoke to an agent about the $16.95 charge which they said they would refund and cancel the service. Not only did they not cancel the service, they continued charging us, for NOTHING, not 1 piece of info!

This site is comprehensive and informative. The ease of use interface is designed to assist the user with in depth inquiries. The information was complete and detailed. Will recommend this search site for anyone who is searching for information.

When I asked for a chargeback because I failed to cancel the subscription correctly, they replied to me within 24 hours, and the charges were removed. Can't ask for any better customer service than that!! Knowing they'll respond will always cause me to use them in the future as needed.

Looking for Identity theft personal and got the information needed to alert the police department in the location of the crime. They are investigating the serious problem that involves fraud and identity cases. This site is very informative and gave us what we were looking for. We will definitely be using this website in the future.

I purchased what was supposed to be 1 day use for $1.99. No e-mail confirmation with information about what I purchased. I got a bill on my credit card for $19.99. I thought it was just for that month... bad enough. Next month I got billed for another $19.99. I called and was told that I had purchased a 7 day trial with automatic subscription. They would NOT refund any of my money. That's a lot of money considering all I wanted to do was look up one person. If they would have even refunded part of it, I wouldn't be writing a bad review. They need to have clearer purchasing information and better customer service.

I did not find the person or e-mail address or phone or address of the person I was looking for on this site. If you want to let me have it for free like it said for 5 days I will try again. It said free trial offer and I was charged.

I had a great experience with Spokeo. They are very professional and courteous. When I wanted to cancel membership, it was done right away. I appreciate what they did and I would use them again if I needed to do so.

We find that it's valuable to contact previous contributors. Once a year we do a mailing. If any of our mailed pieces come back with the Post Office yellow stickers - "Cannot Deliver" - we use Spokeo to try to update their address.

Well satisfied with experience with this company. I used account for a single research that satisfied my need. I am not a business and didn't used this account for any personal needs other than to verify a number. Would use again if needed.

Resolved - Spokeo fully refunded me.

Very good in locating people. Much better than 411, only problem is when signing up it was not clear the number of contacts you could make in 1 month, but of course you can pay as I found out for more.

I might try Spokeo out again in the future if they keep their "All Access Plan". If I do, I'll review again. For now, I'll update my star-rating for my refund.

Refunded without questions. Very good service for their customers. I appreciate them doing a service with no questions asked. It was a good service, but just not enough info for what I was looking for for $9.95. Thank you for the refund and service.

Spokeo is easier to use than the competition. You offer the small pkg which I will use often. I wouldn't use the larger pkgs. Your personnel are knowledgeable and pleasant. I am very happy with the Spokeo business. Don't change anything!

I did find him deceased but I found another friend at the same time that I connected with because of the site with my first try. I had great time and a wonderful experience and I would recommend only this site to my friends and family. I have been looking for this friend for ten years. Thank you.

Within a couple of hours I realized this site wasn't useful for my needs. When I called to cancel the representative was soooo nice and put customer service first. I would recommend at least trying this site.

When I first noticed a charge of $19.95 to Spokeo on my Visa statement today, I didn't even know what Spokeo was. I had to call the company to find out, and discovered I had been enrolled into a monthly subscription after paying 95 cents to look up one number on Sept. 14, 2016. I guess I didn't realize I was signing up for a 7-day free trial that would automatically convert to a monthly subscription if I didn't cancel it within a week. I am embarrassed to admit that I didn't catch that recurring monthly charge of $19.95 from Spokeo on my credit card for 7 months.

I wanted it erased but it is still there. It shows me older but I am there and want to be erased. I WANTED MY PROFILE COMPLETELY OFF YOUR SITE BUT IT is not! I also wanted to look up more people but I can not now. I love the site but all your information on people is NOT accurate and people NEED TRUTH, NOT LIES! PLEASE erase all MY INFORMATION! Thank you.

Avoid surprises! When one signs up for 1 month/1 event and find out that they've really purchased 6 months. Would encourage clarification and reinforcement of what the customer is about to purchase before initiating a purchase/subscription... Otherwise, you have a great product and excellent customer service!

Every time I try to log in to my account it ask for my bank information. I have already paid for the service. Why won't it let me get into my account? Please check into this for me and get back with me.

The company handled the problem quickly and effectively. Thank you.

I signed up for to look something up one time. Spokeo instead charged me $19.95 and $9.85 for continuing a subscription I did not sign up for. My experience is the same as at least five other users during the month of March 2017 alone. And these five people are the ones who took the time and trouble to write a review. Luckily, I challenged this with my credit card company and was able to have the charges reversed. DO NOT USE THIS COMPANY.

My experience with Spokeo was awesome. I was able to get the information I needed to move forward with my life. Things I had been thinking were true/untrue were cleared up. As well as things I never knew. Thank you Spokeo for helping me make my life more manageable.

I had a good experience in locating family and friends that I had not seen or heard from for some time. I was able to locate friends and family that have relocated. The Spokeo has been most helpful with my research. I been in touch with love ones because of this wonderful service.

Without realizing that I was being charged month after month, which was my own fault by not checking my statements regularly, they still refunded me the entire amount of all those charges, without any argument and I appreciated that. The lady on the phone was very friendly and helpful and I didn't expect that either when I made that phone call. I really don't enjoy making these types of phone calls. I can't give them a 5 star review however. Simply because their pricing information (last year, maybe now it's better) is not very clear to me. Oh well, live and learn. Glad to get my money back and that is the bottom line here.

Everything on there was useless. I already knew everything that was shown and the information provided was completely out of date. I made an account on some sites it claimed to look up using my email and names and everything and it still couldn't find it. I don't think they actually search through what they claim to search. I wish I could get my money back but I know they will just call me or something and try to talk for hours convincing me it's a good site but it's crap. Total rip off.

Great resource to help put your mind at ease. Especially, when there are question about your BOO's cell phone usage. I have used it to obtain other information as well. Such as tracking unknown callers and their location. This online service has aided me in making choices and decisions. I highly recommend it.

We have used Spokeo for years, and, on occasion, have had to contact Spokeo and discuss our account. Customer Service has been responsive, explained things clearly, and have been generous in adjusting the account for any misunderstandings. We would recommend Spokeo for those who need a lookup service.

Your site is extremely accurate and comprehensive. So far, it is the best site I have encountered on the internet. Keep up the good work. Recommend this site to anyone who may have a need to do research work. Awesome!

Spokeo was very cooperative and responsive to my request for credit as a result of a misunderstanding about a subscription to Spokeo. I would use them again if I had the need to search for many numbers or people. System was easy to use.

Charged for two services mistakenly/plans. Cost for services debatable value. Not much contact or help from you otherwise merely content to charge fees. Wow, can I just say your fees do not warrant an extreme satisfaction and you do not really give that much in service or care for your customers.

It was ok. I just wanted to see if it was like all the other sites they have on. You can find out about others things too about what kind of background they have and who they are. I only had been on it once.

I used Spokeo to locate hard to find classmates for a 50 yr. reunion. Excellent source. They provided several means of contact for individuals. Extremely pleased with their services. When I called to cancel they were polite and did not try to coerce me into keeping my membership.

You guys are way behind on your information. When I went in to your site it tells you 1 price. It don't say anything about pay the whole 6 months and all of the dates are wrong. Plus you can only get so far then it asked for more money. Maybe I don't know how to run the site but you asked for my opinion.

Had good experience. I found and located people that I wanted to get information on and telephone numbers and addresses two friends I knew. I would definitely recommend this service to anyone who's looking for people addresses and phone numbers.

Individual lookup & reverse phone look up - Info did not match another company's results. Consequently no results were verified. It was a waste of time and money. No results were acceptable. No name was associate with the report. Was it a cellphone or a landline. It did not provide a physical address. Not acceptable.

In finding an email Address: Discovering the email address I am given is a "blind" cover is makes it hard to verify any information! Thanks, at least I know the sender is less than open with their info! At least I have temporarily Avoided a potential scam!! Thanks.

Gave the answers I needed for phone numbers when the number is listed so that we can keep track of specific callers to all our cell phones. The only thing I would say, wish it wouldn't cost so much otherwise, I would have kept the account.

When I began using Spokeo a few years ago, it was free, and it provided information on people's relationship status. Now it charges, and no longer provides this information. This means more is being charged, but less is being delivered.

I was informed by an agent this would be a one time fee. It turned out it was a monthly billing which went on for almost a year before I realized it. I am 70+ years old and this added expense works a hardship. I am disappointed to say the least.

You guys suck. You still charged me even after I canceled my subscription. Never again. Thanks for nothing. You only gave the information I already had gotten on my own. Really give me a break. You're a ripoff for what you do.

After noticing an additional charge for Spokeo on my credit card bill, I called the customer service line. They were very responsive and understanding. The charge was removed immediately. A credit was shown on my credit card statement. Spokeo notified me via email that all this was done.

Spokeo service is dishonest and tricks you into spending money for no results!! They tricked me into paying for information after showing me a free report that didn't have what I was looking for. But after I pay for it and followed the link, there was less information there than I saw in the free results they sent me. It said in the free results that if I pay, they would show me the name of the person with that phone if it's available. But in the report I paid for, there's not even a field for the person's name. Instead, they asked me to pay more money for what I thought I already paid for. How can the possibly NOT know that there is no more information before tricking me into paying? Sites like this should be against the law. They just take advantage of people.

I am horrified by the experience I have had with Spokeo and what I have been able to research online in regards to their business practices. In Oct of '16 I used the site for a one time search of a phone number for .95. I did not agree to a subscription/membership/monthly charges or authorize any of those things. For 5 months I was charged 19.95 a month for a membership I didn't sign up for. I made the mistake of not reading through my charges in detail. However I did not agree to sign up for this membership.

I think it is a very good application. But do not debit my account. I will be overdraft. Thank you for the free month, but at this time I don't need it as this time. I will think about using it in the future, but not at this time. I don't know how to go in and turn off auto renewal.

Used briefly to track one number. Very helpful. Cancelling the month was also easy. I would recommend this to anyone. I was concerned about the month fees but I called the next day to easily cancel and was only charged for the one call. I obtained all the information I was looking for. Good service.

Looking up someone's profile was a waste of $10.00. I couldn't even get the person's age, and all you wanted to do is keep charging me extra $$$ for every new search that I wanted to do. Was a waste of time & money. Did not find what I was looking for.

I wish Spokeo would allow for the use of a middle initial in the search box. It would cut down on the search time significantly. I found spokeo easy to use and extremely useful. I would certainly recommend it for anyone looking for old friends, fraternity brothers, or old shipmates etc.

I'm embarrassed to admit that I didn't catch a recurring monthly charge of $19.95 from Spokeo on a credit card for two years! I rarely use this card and as my husband pays the bills, I had no idea about this charge. I don't know if I just didn't read the fine print in the agreement or not, but I complained to Spokeo and asked that two years of monthly payments be refunded. The company could see that I'd never accessed their services during that period and refunded the entire amount without a hassle. I was amazed at this level of customer service and have complete faith in their trustworthiness. Outstanding customer service. I won't hesitate to do business with them in the future.

I had to call and asked a lot of questions. They were very nice and took the time to help. The info was accurate without being way too personal. It really made a difference. I will recommend and use it in the future.

I had a good experience. They helped me get the information that I needed and were very courteous as well. They didn't try to sell me anything either. I would recommend them to a friend. The guy was very patient with me while looking my information up. He made sure I was satisfied before ending our conversation too.

I wanted to find out who a phone number belonged to. I already knew the area code was from Lakeland FL. Spokeo assured me they had the name, so I paid the $1.95 and the only thing Spokeo gave me was that it was located in Lakeland FL.... Nothing else.... What rip off!

You are told you have a 7-day trial, well, I had it cancelled in Dec. and I was charged $19.95 for Jan, and Feb. I called and was told there is also a 30-day trial, WHAT? If you cancel the 7-day WHY would you want an additional 30 days? I was offered a refund of $7 and change - big whoop - I hadn't used it since Dec but was charged anyway.

I thought I was using a one time look up for .99... Instead I have 02/28/2017 SPOKEO.COM 8006994264 $13.95, 02/28/2017 SPOKEO.COM 8006994264 $9.85. Same for 1/28/12/28/11/28 on my visa! I'm out $81.25!!! I live on a fixed income and that's alot for me!!! I called and was told I could cancel my membership, WHICH I NEVER SIGNED UP FOR but there was nothing else the rep could do for me!!! I WILL BE WARNING ALL!!!

I was having a problem with my search. They stepped in and resolved it immediately. They were very professional and courteous in all area, I only had to speak to one representative to resolve my issue. A honest company. I would use them again and refer my family and friends to them.

My experience with this site was great. It was easy to navigate and understand, it also had lots of features that I wanted to look up on background checks, address, phone number. etcetera. The one thing that I most would like to have seen would have been a photograph, or driver's license of that sort to really identify the person that I'm looking for.

We did not get any satisfaction from Spokeo. They took our money, but we got no information. When we got to any person's information, to be able to see anything we would have to pay again. We tried to get our money back, but haven't been successful with that either.

I needed to search a troubled boy in our class to see what all he is involved in online. I searched his name AND email. It didn't even know he was alive and had an inaccurate address for his parents. Then I searched myself for kicks. It didn't know I was alive either! I have multiple social accounts through my email and am a legal resident of the U.S. I was BORN HERE! But for $13, my search produced... "0 results"! This site is unfairly charging people for what is AT BEST incomplete information. :( I even checked reviews first... :( WHY IS EVERYONE OUT TO RIP PEOPLE OFF!!!???

In the late 1980s, hurricanes had torn our Caribbean island to pieces. Business closed, friends left for a better life. A good friend of ours left for better places and we went to Cal. It took years to regroup and we didn't keep in touch. After retiring and moving to Thailand I thought I might try to locate my lost friend. Spokeo, from the net, sounded like it might be the answer for little cash so I gave it a try.

Spokeo accurately found the person I was looking for. Fast response in what was for my family, an emergency situation. When it came time to cancel the service, Spokeo's Customer Service Team were responsive, pleasant and honest. Thank you so much!

Was looking for an old friend and found him. Thanks for a 30-year-old question that was finally answered... It took me just a few minutes and I was there... Will surely use you again. I loved this site and will use again.

Well I've only use the site once since I joined and it was helpful in finding out who someone really was which I had a feeling that he was a scam and your site helped with that. I confronted the person and told him that I was going to report him to various dating sites so he could be blocked.

I agreed to pay the charge of something like 1.90 or 1.95. That was OK. But then I got billed via my bank for the charge for one month! Of course it says you can delete it or cancel it. WHY should I have to CANCEL something I was not agreeing to. Very poor customer service.

It was simple to fill in the basic information and I got results in a short period of time. I received a usable address and possible alternatives. It was a relief to find out my long lost friend was still alive. I would recommend this service to all my friends. It is reasonably priced and one cancel anytime that they may feel they no longer need this service.

I did not utilize the service fully but my experience with customer service in getting some information clarified was very positive. I am not technically in your service area which is the reason I chose to cancel my account. At this point therefore, I should say I am unsubscribed.

The service allowed me to update several addresses in our database. Easy to use and helpful. There were still several we could not find so the service isn't perfect, but it is very helpful. I recommend it. Worth the investment entirely.

I needed important information, and my experience with your company was a success. The person was very professional and knowledgeable. The directions of the activation was very easy and I was able to find exactly what I needed at the time. I will use it again when I need it. Thank you.

The issue I have with the service is I asked for a cancellation of service 4-5 months ago. I have called twice and was told it would be cancelled and it still hasn't. Up until now it was great, but now I can't get it cancelled AND HAVE CONTINUED TO BE BILLED FOR IT.

Locating my first person was good but after that it asked for more money and I thought it was a month of trial or maybe I was just confused. Anyway thanks. Maybe some day I will go for a month at full cost.

Site was easy to use. However, site is very misleading. I thought that I was enrolling for one search for $.99 and ended up with a charge of not only the $.99 but an additional charge of $19.95, I assume monthly.

When I searched myself on Spokeo by address, the info listed was completely inaccurate!! Although the site does state that accuracy is not guaranteed, Spokeo listed a deceased person living at my address, a person who was a previous resident currently living there, and listed my name 3 times!! I rent this property, and I am the only one living there... I have been so far unsuccessful in removing the inaccurate info from my address listing, even though I followed all directions... Don't know what to do about it.

I found what I needed -- but there is an issue, for some rather very common names, e.g. John **, Tan **, Carlos or Miguel **... Perhaps filtering by last known cities would help because there are so many of them and it leads to wasted searches. Apparently there are many Carlos ** with a relative like Rosa ** that do not happen to be the relative I was looking for... I got the what I needed and will keep it in mind in the future if needed.

I highly recommend Spokeo for checking out the person you think you may be talking to. It gives you a lot of information that you need to know. Please use it for your own safety and peace of mind. I would highly recommend this site to all my friends.

As I try to locate information on clients, I was never disclosed how many per month, not informed what the parameters were and how. Full disclosure maybe with a follow-up call describing how your service "IS" and why. Just not impressed with the total package.

Looking for a address and phone number. My experience was everyone was professional and they gave me the informations that they had. Unfortunately the informations was outdated. For instance the last phone number was not listed and she had that number for 3 years before it got changed and the number she has now Spokeo don't have any informations what it is. She moved 4 months ago and Spokeo don't have the new address but I enjoyed interactions.

I placed an ad looking for a home to rent. A man texted me with photos of exactly what I was looking for, along with a rental price I couldn't afford. When I texted and told him, he said he was a preacher and wanted to help me. He lowered the price by $200. My intuition told me to ask for assistance with Spokeo to see if this were "real" or not. I spoke with a very nice lady, after the form didn't work, and she said the area code was one that scammers use, and for me to be extra careful when communicating with that man. Long story short, Spokeo and their caring employee saved and protected me from a huge mistake. I appreciate Spokeo, and will use them again.

While I find most of the information to be accurate, I found a bulk of it to be outdated. I think the recent update was 4 months ago. I also found more specific information, e.g. a complete birthdate using Instant Checkmate's most basic service.

I had the fortune of being connected to a Customer Agent immediately. The agent was professional, courteous, answered all my questions and she clarified every question I had about my service from Spokeo.

Spokeo responded in a very positive way to my concerns and has made me feel comfortable about doing business with them in the future.

Your customer service is tops. I'm 71 and I got confused and kindest man helped me figure out what I was doing wrong and assisted me in finding exactly what I was looking for. Without making me feel like I was just an out teched old lady. You have no idea how refreshing it is not to be treated like that. I may be 71 on the outside, but I'm a young 45 on the inside and I still want to try new things... like the service you offer. Thank you, Diana.

My husband has had two major strokes in the recent past and now spends most of his time in his chair in the living room. He used to work as a social worker with another man who became his very dear friend. Life separated them and they hadn't spoke in years. My husband kept telling me how much he missed him and would love to talk to him again, they used to laugh all the time.

Agreed for one charge of .99. After that I was charged 19.95 per month until I caught it, called them and they would only credit 2 months. They owed me for 6 months. I received no information from them. I think it is a site everyone should stay away from!!!

I found it to be a great service but unfortunately not what I was looking for. I would definitely recommend it to anyone who needs to find a person that they have been looking for and could not find them or if you need help looking for someone who may have gotten caught up in a criminal aspect.

Always easy to find the info I want. As long as I have an email, or phone number, I can always look up and learn about someone. Often times, if I am investing, or dating, I want to know if the person has a criminal record, or dating is the guy married? Especially if he is on a dating site.

I have REALLY enjoyed being a member. I wish that there was a way that Spokeo could show the text messages from the person that you were monitoring to make sure that NO TEXTS were going or coming to your spouse. That would really help people with checking on their spouse or partner in LIFE, in cases of cheating spouses. Also send the TEXT that were sent to the person searching for the TRUST. I GIVE YOUR SITE RATING OF 10 PLUS.

Spokeo helped me find who I was looking for. They are very accurate. Loved finding the person I was looking for. I will definitely use their services again. The only thing I wish they had were photos of the people you are searching. Will recommend them to all my friends and relatives.

The service was great. I was able to derive enough information to run from a relationship that could have been costly. Trusted vendor. They provide a good service. I would highly recommend to others to use and I would be a repeat customer. Try them.

Even though you could not find the information (Name and Location of a Phone Number) I requested, I was very well pleased with the fast response time. I would definitely use Spokeo.com again. I would also recommend this website to anyone requiring information. Thanks for your help!

Very easy to use, handy. Found a man was looking for my phone number, e-mail, home address, some (s), and even marital status?? And even locate your home address and the location on the map and also family history.

It was very satisfying to obtain the address I was looking for with little hassle. However, I remember having to make very sure that I do NOT get subscribed to a service I do not want. I realized I was dealing with crooks.

Love the search engine. It is simple to use and lets you choose the information you want to get back without giving too much data. Has been great to find new addresses when I have returned mail. My only complaint would be that it was not pointed out when I enrolled that there is a 25 name search limit.

Just got a free time on site. Well I wasn't aware when viewing each person (really same 1), over & over that I was being counted as hitting or exceeding an amt that I had no longer time on unless I joined. I think over 20, I couldn't go any further. A little steep on the reports.