Spokeo Reviews

It was difficult to find them to cancel--and they charged a $37.00 cancelation fee---completely outrageous. Their search didn't do what I wanted, it just led to more searches and more still, each time asking for more money. Stay far away! Money. Stay away.

STAY AWAY FROM THIS JOINT. I searched Google to get more info regarding a phone number out of Florida and Spokeo website popped up. I input the subject phone number in the search window of the spokeo website and after few seconds, a window opened up and indicated the following information is AVAILABLE related to the subject phone number – Name, Phone number, Address, email address and other related info, but in order to get the information, you had to pay. So I paid.

Don't waste your time or money paying for the so called "data base" of information. First you have to agree to pay $0.95 to check the report you requested, which isn't that bad, but once you're in, they keep asking for more money, $4.95, $9.95, if you want to look at more detailed information. Then it jumps to $21.95...etc, etc. and just keeps going. None of the information is accurate. I had gotten a strange email from a company in California with an unknown name attached to my email and this made me curious as to how they got my email address, so I logged on to Spokeo thinking I could find out some information. Not at all! I think this is a scam! Again, don't waste your time or money.

I used their service to look up 1 person. Paid the fee for the 1 time use, apparently they signed me up for a monthly $24.99 plan and only found it 10 months later that it was charging me every month...Somehow a 1.95 cent purchase turned into $249.... They never were given permission to auto draft and customer service doesn't care even though they can see there has never been a login past that 1 event. Use a different service because no telling if me turning it off will actually turn off the billing...

I was searching for family members, even though I did not find the information I wanted Spokeo staff were more than willing to help, even after I cancelled my subscription. I give them 5 stars for effort.

I rather liked this site. Most of the information I needed was available. Occasionally the information was incorrect or I could not find the person / business I was looking for. But, hey, who is perfect. I would like to see a pricing schedule for getting reports by the report of a set of reports. This would make this even more useful. I only need to search this type of information occasionally. So having to pay a monthly fee is not reasonable for me. Other than that this is a useful site and fairly easy to navigate. I'd use it again.

I Needed to verify the name and address of a cell phone number. They advertised they could provide it. They gave me only the location of the phone number and the wireless company. Nothing about who owned the phone. Worthless!

I had used this service once before in the past and since I had the El-cheap-o $5.95 weekend special, I looked myself up and all the information was 10 years old. They reverse phone number I looked up and the information they gave me for what I paid for was pretty much useless. Seems I have to upgrade to something in the $30 range. Today I decided to give it another chance. I try to login and was unsuccessful I called the 800# and Spokeo couldn’t find me or my account. Duh? I guess that’s what I get for calling a toll-free number. I’m surprised they didn’t direct me to a 1-900 number. I guess it all goes back to you get what you pay for. It’s not just Spokeo. All the reverse services first bait you with free look up. Then suddenly free isn’t free anymore. I’m not taking the bait anymore. Sorry Spokeo this fish ain't bitin’.

BANK DEBIT FOR APP WHICH HAS NO VALUE FOR SOUTH AFRICAN USER: I installed your App: Contact+ on the 07th of July 2020 as well as, WHO - PEOPLE & PHONE SEARCH, however after installing I noticed that the apps are not purposeful for the South African environment. I immediately uninstalled. The company then debited my account for both apps, (1) R144,99 for Contact+ on the 09th of July 2020 [GOOGLE*Contact Plus g.co/helppay#GBGB] and (2) Who-People & Phone Search R420.58 [SPK*SPOKEO SEARCH 800-6994264 CAUS] on the 13th of July 2020.

During two recent with customer service, I was greatly help. Too complicated to explain: which speaks, in and of itself, to the terrific skills of the customer service staff to be able to resolve my issues. Thanks, again. I'm not providing any more information; since I don't have the time.---jc**

I appreciate this company working with me to provide an experience above my expectations for a dispute clarification that I felt needed to be resolved. They went well above and beyond my expectations to treat me more than fair and provide a win, win situation in which I would not hesitate to use their services again, or refer others to their business. It did take some communication, but they were willing to work with me, and that is what I have come to expect from a solid company.

I needed to find out some contact information about a person. The steps were easy to follow and my contact with the office was very professional. It was easy to sign up and also easy to discontinue if I wanted to.

Blocking unwanted calls. Spokeo serves the purpose that I subscribed to it for. I do not answer my phone if I do not recognize the number, so that sets me up to possibly miss important calls. With Spokeo, I can research the number after the call. Spokeo lets me know if the call is political, sales, robocall, or no name calls so that I feel safe in blocking those numbers from my phone.

I thought Spokeo would be a good site, however, I am unable to get information on anyone I enter. They cannot locate the person or come up with totally invalid info, nothing seems to work or is incorrect. I even give correct birthdates or area info & even that doesn't help, I am at a loss, I thought they were a well established site but no matter what I do or enter it doesn't seem to matter. I did try communicating with customer service and they did respond right away & were very nice & tried to be helpful but their suggestion of clearing my cache did not work either. I am going to try to cancel as it is not worth the effort. I do feel bad about the whole experience & probably should have did some research into this site initially, but as I said I thought they've been around for so long that they indeed were very reputable & I wouldn't have a problem. Live & learn I guess, hopefully I am able to cancel without any trouble.

I was charged 20 bucks for subscription that I sign up for as I only wanted one time fee of 0.92 and I unknowingly subscribed. My bank rejected their payment and I had to get a new card. And I was attempted to be charged by them for subscription on my new card that they didn't even have on file !!!! Be careful! Do not use them. I went to login and cancel the subscription I never approved of and saw the old card was on file so how were they able to get my new card info? Something is off about this company. Stay away. It is inconvenient to have to get a new card third time. I'm just really mad at this point. I will be aware everyone to make sure this doesn't happen to them.

I looked up my father's name to confirm my memory of what year he died in and his name came up on Spokeo. According to this site, he was still alive. He was born in 1913 and died in 1998. The site listed him with a middle initial, which he didn't have, and listed people related to him... my brother, my dad's second wife (they were divorced) and my brother's wife and children. It did not list me or my daughter or my dad's first wife, my mother, who is deceased. Nor did it list my dad's two brothers. Incredible amount misinformation. I guess they don't do fact checking at all. I asked them to remove my dad's name and they agreed to, actually misspelling his name in their response. If you're looking for real information about someone, you'd have better luck looking in a tree trunk.

My brother was diagnosed with lung cancer and I was desperately trying to reach his best friend from a while ago. Somehow I landed on Spokeo.com site and was told for $0.98 I could get the number. Then they hit me with another $24.95 in a week and wouldn't refund the money. I only looked for the one number. Just a scam. The number I received wasn't even any good.

Stay away from Spokeo. I had recently used a potential e-mail address to find a long lost family member. Upon searching for this e-mail address, Spokeo shows that there are search results available; while prompting to select a payment option on the same page. I selected the 1 month billing plan for 13.95; As soon as the transaction went through, Spokeo then shows zero results available for the same e-mail I typed in earlier. This is extremely deceptive and the epitome of bait and switch tactics. I then called to cancel my service and request a full refund. The customer service representative told me that she can only refund me 5.85 and kept asking if there was anything else she can help me with.

I was searching a person and given a trial for $.85. When I went to cancel it a few minutes later they wanted $37.95 to cancel it. As soon as it is posted to my credit card I will put the charge in disputes. I also put a review on their website.

I am starting to feel like many Americans that respond to these data base companies that when you see errors on your shared data that updating becomes an impossible mission. On my case they have about half the data wrong including my photo but as I check out the data which shows a LinkedIn connection for a different person my photo is there.

I was looking for my Brother's last known address since we have not seen each other in 25 years. I signed up for the 7 Day Trial Only. Spokeo automatically charged my Credit Card $24.95 on the 8th day and only refunded me $9.95. Deceptive Practices in not stating up-front that after 7 days, the monthly maintenance fee is $24.95. Everyone please be aware, especially my fellow Veterans and AARP Members.

I was looking for the phone number of a local person and made the mistake of going on Spokeo because we don't have paper phone books anymore; I didn't finish the transaction but they still took $24.95 out of my bank account and would only refund one-half of that. You can get the information cheaper elsewhere and if you go on their site you may end up paying for something you didn't even get or use.

Before I registered for my "free trial" (which by the way is not free - it's 0.95 which is not about the amount of money but the principle of misleading people) their site offered that they had "detailed address information" regarding a phone number I entered. If by detailed address information they mean a CITY then they fulfilled their duty: however, in my personal opinion that is not a detailed address it is rather a city: a very general area - not specific and certainly not a detailed address. Rubbish. Avoid at all costs.

Fell for the $.99 search of a phone number that I got no results for. I was reviewing my account a couple of weeks later only to find a charge of $24.95 that was renewing monthly. Opened a dispute with both Spokeo and my cc company. Waiting for refund but not too optimistic. They are very deceptive!!!! See pop-ups for everything else, why don't we see them to warn us on sites like this?

I purchased a $1.95 info and a week later I was charge for a monthly membership. I did not authorized this. If they think I did, it must be from their confusing webpage. When I received this charge, I tried to log on to the website. The site would not allow me to log on. I had to call them and argue to get my money refunded. It's a scam to steal from you. Don't do it.

I signed up for a one-time search on Spokeo. I got notice they were going to bill me for a month after that, so I immediately went online to cancel. Got a confirmation that my account was canceled on 10/22, and I would not be billed again. I was billed the very next day, which showed up on my November 3rd statement. When I called Spokeo, they first said I had to pay that charge, but I would not be billed again. I said they told me I would not be billed again on 10/22, but I was billed again on 10/23. She argued, then said “Just a minute”. She came back and said my account was eligible for immediate cancellation so she would refund $9.98 of the $$24.95 they should not have billed me. She couldn’t explain anything further. In my book, they are crooked.

If you are looking to identify the owner of a phone number it most likely is not going to happen. When you type in the phone number initially, you will get a response that says you must pay for the information. You will either be asked to sign up for a temporary free membership and pay .95 cents for that which will become a 24 dollar membership automatically if you do not cancel.

If I could they would get 0 stars. Spokeo.com charged my card 2 times each month. Do not give them your banking or card information. They charge whatever they want to your card. Please don't trust this company with your information.

I went to Spokeo to remove my information, due to personal safety concerns. The website is unclear—if you want to remove information about yourself, it makes it seem like you need to pay for a subscription. So I paid for a temporary subscription. Nowhere do they call out that they *auto renew* that subscription. So without any confirmation emails, a month later, $25 comes off my card. I reached out to their support to ask them to cancel and refund it, and they provided a $10 refund, keeping $15 as payment for no services rendered. I removed my information from competitor sites at the same time and Spokeo was by far the worst.

I will preface this review that I ultimately got a refund, however I would like others who might use the service to be warned of Spokeo's deception as part of their business plan. I used Spokeo for the first time paying $0.95 for a single search. At face value it appears as any other micro transaction service, pay as you go. However, what was not made clear was the addition of services beyond the "just $0.95" declaration on their search pages. About 7 days later I received a new charge to my bank account of $24.95, which unlike the first did not come with an emailed receipt. This sort of practice is not uncommon, unfortunately, and I contacted Spokeo right away to request a refund for their deceptive charges.

Today, I was reviewing my bank account. I saw a charge from this company Spokeo which I had never heard of but had seen a previous charge of $.95cents for early this month. I made the assumption it was probably the LLC of a gas station I went to. That wasn’t the case! Today I see a charge for $24.95. I google the company & see they are some type of background check company based in Cali. I have NEVER USED THIS COMPANY.

I used this site once to look into a phone number. Never wanted a subscription but I got one anyway and they charged me and caused an overdraft. Do not use this site if you are looking for a one time use.

They gave me 2 accounts without my knowledge and did not let me cancel/opt out. I paid up to 35 times 29 usd a day. They are not refunding me. I had to finally block both cards. What is my best approach? I thought I had paid a few cents. Now 2000 usd. What shall I do? Calling them does not help.

Very hard to navigate after giving my credit card info for 98 cent intro to find my ex who owes over $40,000 in back child support. Every "find" they have asks for more money to "open". Had no more info than I already knew like his mother's name or that I used to be married to him - duh! Took me half an hour to unsubscribe though. Now after reading other reviews I fear I may still get charged more fees! Don't do it! It is a total scam!!!!

I used SPOKEO SEARCH only once to help me find a scammer. They offered for find it out a number for .95. I did one then no more. That's all. No contract, no email notice. Then they steal my money from my PayPal acc every month for 19.95. Been 2 years. Finally I found it out last month, then I called for cancel it, but still charge me this month. What a robber.

I used Spokeo several months ago to look up a phone number from a Robo call and signed up for a one-month subscription. Since then, I've been charged $29.95 for the service and have not obtained any more information than I would had I just Googled phone numbers. Today, I tried to find the option to cancel my subscription on the Spokeo website and could not find that option. I ended up calling the Spokeo customer service line, only to encounter a rep who was clearly under orders to prevent cancellations. Despite her evasive tactics, I was able to cancel and my request for refund of one month's fee was honored.

I believed that I was ordering the one month subscription, get when I ended up with a three month subscription because it automatically charged me for that and not the one month that it was advertising. I tried writing them and they won't do anything about it, they said I can use their services up til Dec. Which does me no good because nothing was up to date. (I even looked up people who I know are dead, yet Spokeo had no idea). I don't recommend and hell if you want me to search someone for you send me an email. Maybe someone else can find some actual information.

I signed up for spokeo because I assumed they had information about the email I searched for. Despite the landing page that seemingly found tons of hits on the query, I was duped into paying for a service that led to NO RESULTS FOUND. Waste of money. Would not recommend buying.

I never used their services. Today I got a charge from them for 19.95 SPK*SPOKEO SEARCH. I went to my bank to find out more details and I was told that my card was physically swiped at a machine and pin number was entered for this transaction. An online transaction would show up differently in the bank system. If someone stole my credit card number and used it online it would look like an online purchase, and that's not how it shows up. My card was not lost and still with me by the way. How is this possible? Are they using this business to cover up money laundering?

Before agreeing to any kind of search, beware that if they find nothing you do not get a refund. I have since discovered other search sites that will not charge any fee if there is not results. I recommend you do not use Spokeo.com. There are better alternatives. Thankfully, I did not fall for the "free" trial. I will keep a keen vigil on my credit card statement. Only out $1.95, so no big deal.

In April of 2017, I signed up for a free trial on Spokeo.com and on the next day I canceled that trial only to find out 15 months later they had been charging me all along on a monthly basis. I called to get a refund and they only refunded 12 months worth of charges. I called back to demand the entire refund and was told they only refund a years worth. Don't ever believe trial period cancellations are legitimate. Always check your next bank statement to ensure you are not billed. Spokeo steals your money and they refuse to return it all. STAY AWAY FROM SPOKEO!!!

The product itself was somewhat useful but I only signed up for a 7-day free trial and they automatically signed me up for a subscription, which I was not notified about. I was charged $25 and called to get a refund... Because they had no record of my cancelation (of a subscription which I never signed up for in the first place!), they could not refund me my $25. This is incredibly deceptive and I lost $25 to get one phone number.

The results they provide are horrible, want you to pay for more than you should have gotten with your initial subscription. Total joke. Their customer service is horrible and they refuse to refund your money even though they offer a mediocre product. Complete Scam.

Spokeo is a waste of money! For the initial trial period, 9 out of 10 phone numbers you look up will give significant information. The same happens during the initial period after paying for a subscription. However, as soon as the subscription is renewed for the next month or quarterly period, the ratio drops to 1 out of 10 phone numbers looked up providing significant information & you are barraged with efforts to upgrade to the next level, at a much higher subscription rate. The Reverse Lookup app on my phone has a much better ratio of providing information free of charge! Spokeo is nothing but a bait & switch scam!

My husband was looking for an old friend and he was charged $0.98 which is okay. A few days later we got charged with $25. They would never authorize to charge us this $25. When I look at the reviews, all the reviews of negative. My question is, why are this company, Spokeo, still in businesses. If I didn't check it, my account I would have never known they were taking money from my account.

I went onto Spokeo to find out details about an unknown number that had texted me a few weeks back. Google searches told me the number was in Oregon. Spokeo tried to get me to sign up for a 'free' membership by offering to charge $0.95 to give me the name of the person who had called. I paid them their full price $1.95 and the result they gave me was...the landline number is from Oregon!!! Big surprise...no name, no address, just a location on a map. Don't waste your time and money with these people.

I had wanted to check some things and saw Spokeo had great ratings. It’s untrue. I signed up and paid $22.86 and it said “Whoops, something happened”. I tried it several times with same result. I called to request a refund as I got NOTHING for payment. Supposedly they will do so; though I’m skeptical. I asked the CSR (who read her script kindly) how often this happened to which she said they were trying to figure it out. Keep your money. Not a good look to be able to receive money, assign user ID, & can’t do anything else!

This site couldn't even find my birth mother that is still alive who currently lives in the same house as me. She works and gets mail in her name there! We even have the same last name. I did not see where they were going to auto charge and they do not care that I am unsatisfied with the product. They got the money and I feel like they gave me the middle finger! The product is not as advertised and I feel that I should be refunded immediately! I gave it 1 star because it would not allow me to give it 0 stars! 7/9/2019

Spokeo promises to give you the info on the person you're looking for at an introductory price of $1.50. So I signed up. Nowhere did I see that if I didn't cancel my service within 7 days I'd be charged $24.95 a month, every month till I cancelled! The only time I was given that information was on my credit card payment receipt. Talk about deceptive marketing!

On 7/5/19, I looked at my checking account and saw a $24.95 charge from Spokeo. I have never heard of Spokeo until today, I have never visited their website, never signed up for a trial, and I would know if I had made a $25 purchase online. I can’t dispute the charge yet as it is pending. Oh, and also, somehow I have a $0.95 charge from them from a couple of weeks ago. Again, never visited this website.

I didn't have to put money in thanks to their 'research' on my old home that was foreclosed on. When I looked at how many lived at the house, it was correct, however even without showing first names the last people that lived there didn't all have the same last name. And if they would have searched for real everyone had mail coming to the house and three of us was in some type of school. Don't fall for it guys.

I only started a 7 free week trial and canceled before my free trial ended and they charged me $20. I called customer service and they said that they were not going to give me a refund. TOTAL FRAUDULENT SELLERS!!

Upon searching an email address Spokeo said, 'They found the email address'. After paying the $13.95 they produced a YouTube link to 'similar names'. Not the email address nor anything aligned with the email address. Upon contacting customer service they had all kinds of excuses why they might not find the exact details and how they look for 'close to' details. REALLY, if you don't find what I asked for then say so. A true bait and switch. They should be denied search rights if they are going to sell completely inaccurate data. Will definitely NEVER use them again.

I signed up for a one week trial on May 23. I canceled on May 29th, six days later. Spokeo tried to bill my charge card during the early hours of May 31 but my bank refused the charge. These guys are not honest. Don't do business with them.

What few addresses I found were incorrect. My phone number search found my name but had me in a city I have never lived in or around. The service is totally inaccurate and cannot be trusted. Also way too many popup ads.

I have no problem that it is a subscription service and expect payment for the service they offer, but it should not be done with deceptive methods. As an example, I needed to do an important search on someone who suspect scammed a family member and it was my first such use of Spokeo, so I was not yet registered. After the search process completed it gave the impression that results were found but to unlock those results I had to subscribe. After I registered and provided my CC info, and proceed to view the results it said "No results found for .." and then proceeded to show results for a similar email address (which were irrelevant). If there are no results this should be shown upfront, before requiring you to subscribe. This is a dishonest way to earn a living.

I contacted Spokeo.com asking them to remove my personal info from their website. To begin with, some of the information displayed were incorrect such as my age and relatives. Spokeo.com agreed to remove the info per my request, but to my dismay, my personal info was not removed, but rather, got changed to another location. I’m now listed under a Past Residents section of another one of my supposedly relatives. This person and I share the same common last name but we’re not related in any way. This company is fraudulent.

This company makes ZERO attempt to provide accurate information. Yet, they pose as a security company. In small, light grey text at the bottom of their site, they say they do not follow FCRA (fair credit reporting act) standards. So - WHAT are people paying for? This fraudulent website steals and extorts and should not be allowed to exist.

My name is Richard Harvey ** Sr., age 75 living in Tennessee. I reviewed some of the basic reports SPOKEO has on myself. I have never seen more inaccurate information put out as fact, where there is no basis for it. First example is my address: I do not live, nor have I ever lived in Bartlett, or Arlington Tennessee. They have incomplete information on employment, relatives, in short, it is a sloppy, thrown together pile of misinformation.

Purchased a $.95 single time look up and only ever input credit card info for a 1 time purchase. Later was billed $25 for a subscription. I called Spokeo, immediately canceled my account, and addressed the charge to which they said there was nothing they could do. After some more speaking, I was offered a prorated return of $9.98. I inquired why the return was less than half of the subscription cost when I had canceled my subscription the day it was started. I was told this is because I still had access to my account for a few more weeks. I explained that I have no desire to have an account at all and am not interested in a few more weeks of access.

I attempted to look up one person's phone number for .95 cents. Spokeo promised a 7 Day Satisfaction guarantee. The problem is, you don't find out it was a SCAM until you get your credit card bill 30 to 45 days later. I complained to my credit card company & they reversed the charges and credited my account. However, Spokeo aggressively contacted my credit card company and attempted to recover their money, and my credit card company charged me again! ADVICE - Complain to Spokeo immediately upon seeing your bill. COMPLAIN IN WRITING & KEEP YOUR EMAIL!! You will need this for proof down the road when your credit card company rebills you due to Spokeo's aggressive tactics!

I feel defrauded.

If you are not an actual free service do not claim that you are. Spokeo says it is free to search, that is true but that is as far as free goes. In implying free i would expect the results from the search would be included. A 7 day free trial is not in fact free. If you charge a debit card you are forcing a person into a commitment that does cost money therefore nothing here is free. When i google reverse phone lookup if i see a free reverse lookup to be exactly that. I expect the results back to be free. Otherwise i will be better off paying the dmv for the information ane showing my id. Spokeo is not a free service in not enough of a way to be the #1 google spot for a free service. Take free out of your advertising because giving you my debit card # cost me something, my time and my financial institutions time which i will pay for in the form of fees

I purchased a report from them for $.95. Within a few days, I received a charge of $19.95 on my credit card. I called their customer service department to ask what the charge was about and they informed me that my purchase allowed them to sign me up for a monthly program at $19.95/mo and the charge was my 1st month's billing. If there is a notice of this authorization on their web site, it must be hidden or difficult to find. I did not see it.

This morning I got a couple of inappropriate text messages from a number I don't know so I was trying to see if I can find any information on Google about that phone number. The only information I could find is the town that the number is coming from. Then I saw a Spokeo ad saying find the owner of any cell phone number so I clicked on the link and it took me to the Spokeo homepage where it already showed the number I was looking up typed in and had the name supposed owner's name and all the information starred out because it was saying I needed to pay to see the information.

I needed to do a background check on one tenant and decided to use that site. After purchasing the report for $.95 and paying to print it ($.50) I found a charge on my card of $24.95 a few days later. Apparently, this site uses my card to change for membership I never applied for. BEWARE of this fraud and NEVER give them your card number. I found this site and it looks like a letter to FTC and Attorney General needs to be submitted to close this fraud.

I paid .95 to check out a phone number on 3/17/2019. I received an alert from American Express 3/24 regarding a pending charge from Spokeo.com for $24.95! This is very upsetting - the charge is unauthorized and spokeo.com kept my credit card information! I searched online and found out there is subscription service that gets renewed until canceled. Sure enough, I logged into my account at spokeo.com and realized that I have that service. I canceled the subscription service which I never ordered and was not aware of.

This website is dangerous and creepy. On it, anyone has access to personal information. Although it is not always correct, there's usually at least an address and this is not ok. I went to this site to remove listings about me and my family and my LITTLE BROTHER was on it. He was NINE at the time and this site could have given someone the information they needed to kidnap him. Please, this site needs to be boycotted or shut down.

I purchased a one-time request and ended up getting no information that I was expecting to receive. I got the same information from looking up the prefix of the telephone number. Spokeo should not be in business!

Very deceitful billing process... Do not sign up. They sneak the charges onto your credit card bill, and if you have a lot of charges, you may not notice their sneaky little $25 dollar charge for a few months... That's how they get you...

I don't know how or why a company like this is allowed to attempt to compile or provide private information about people, especially since the info they provide is so far from reality it makes no sense. If lawmakers cared about anything but enriching themselves this kind of scam would be shut down and the people behind it would be doing some jail time.

This company gets paid to post private, public information about people without their knowledge or consent. It is a sickening invasion of privacy and they should be shut down. They have my court records listed and absolutely refuse to take it down unless I have my record expunged, which I am not in a financial position to do right now. They are basically forcing me to expunge my record when I can't, holding my privacy hostage at their disposal, not caring at all about how this affects me. The public no longer has control about their own private information being given out. Thanks to companies like this and it needs to stop. I would encourage anyone and everyone to pursue legal action against this company for clear invasions on their privacy.

I paid for full membership on Spokeo because a particular phone number has been harassing one of my children and none of us recognized the phone number. I got minimal to zero info after paying for their membership fee (despite paying the extra fee for court and personal records). Curious as to how accurate the information was that I had just paid for, I decided to look myself up. To say my information is WILDLY INACCURATE is a gross understatement! The only thing this site got correct was my address and email. It claims I am single, have no children, no known relatives, am on no social media sites nor can they find any info that links my email to any websites, that I make a whopping $90,000-$110,000 a year??? (Dang... taxes must be really high in this State cause I make maybe a third of that).

Signed up for the trial period and the information that they reported was highly inaccurate and incomplete. I am sure this is to get you to invest further. Canceled the service within the time period specified and apparently it was not received and continued to charge me for additional months. Called to cancel which they did but no consideration on the previous month charges. This is where they make their money. Beware and do not give them your credit card information.

Why is Spokeo.com listing people's home addresses? I have a restraining order right now and would prefer my address not be known so that someone violent doesn't find me. This violation of privacy is disgraceful, disgusting, and downright dangerous. Although I believe in God, I am not Christian, which they listed me as. They also listed an incorrect salary under my name. I am now worried about an interview I have on Friday because if the manager decides to do a search about my name, it will paint me in a bad light. Spokeo.com should be boycotted along with any website that intrudes on the lives of others; I'm hoping they are eventually shut down forever. Thank you for reading this message.

I received an email from Spokeo today. They claim to be refunding $199.50 in addition to $19.95 that they claim to have previously refunded me, but that I never received. They will not tell me the email address associated with this mysterious account but have been charging my card for one month shy of a year. Perhaps they refunded him or her the money. Please be careful with this site. There has never been any activity on this account since it was set up, but I was charged for almost a year. I am very dismayed and scared by this. I am awaiting further response to my questions and I will be filing a complaint with the FTC in hopes of keeping this type of thing from occurring again.

I used Spokeo to search a phone number one time, at a charge of $0.95, I was fairly thorough in making sure I wasn't enrolling in a subscription because I know how these sites usually work. Two months later I realize they've charged me $20 the past two months. I called them to request a refund, they told me they would only be able to refund me $15 of the $40 charged. I never once used the service between the initial search and now, so it would be ridiculous to charge me for a service I never used. I ended up asking to speak to someone higher up, and THEN they were able to refund the full amount, I never even ended up speaking to someone higher up than the initial customer service representative. Always go up the ladder! Never again will I use Spokeo, though.

I needed to find a single phone number for my aunt to notify her of my mother's death. They did give me the right number and I thought I was paying $19.95 for a single use. I realized 2 months later that they were charging my credit card $19.95 monthly when I had no idea I had signed up for a useless subscription. Don't use this service.

I was Googling my address when I spotted Spokeo. I noticed they had misinformation about my residence. I called and tried to get them to correct the information, but they continue to report two people living at my address who have never lived at my address. They said that they would and wait a couple of day, but nothing has happened. Spokeo simply picks up unsubstantiated information and publishes it. I feel violated. Those people could be identity thieves. I am the homeowner. Spokeo should have verified this information with me before reporting it. Spokeo should not be allowed to publish incorrect information that can put the public in possible danger. Those people could be criminals.

Got totally wrong info in the little but I was given. Was told I to purchase a PDF. Nothing was said about that prior. Tried to send customer care a message and was bounced all over. Still can't tell if they received it. Would advise everyone to stay away. Scam.

I've seen Spokeo.com pop up often while I was searching for genealogical info and I simply ignored it. Today it popped up while I was looking at something entirely different and showed information that I knew was totally incorrect. So I started checking using family members. An off-spring listed as living at this address -> not for the last 10 years. Mother-in-law living both here and out-of-state -> dead for over 8 years. Father-in-law living bot here -> never happened and dead 12 years. My wife and I are listed at a previous address -> 38 years ago. The list goes on and on. Why? Because they are using web bots (robots, aka web crawler or web spider) to search the web and collect data. Right or wrong. Real or fake. Doesn't matter. You can do better on your own and make better connections. If you think their "service" is worth paying for, you are prime for any of the Nigerian scams going around.

Did a search on an email ID and the site said it found X results and to pay for the "report." As soon as I coughed up the $ it went to a page saying there were zero results for the search. Zero. This company is a complete SCAM.

I wasn't sure if a search I ran would give me real results if I paid for them so to check I ran a search for a fake email on a domain I own. I was told there were 12+ social network hits. This is FAKE!

I did a cell number search for .95. Nowhere was there anything stating I was subscribing to their service. Eight days later there was a $24.95 charge on my credit card for monthly service. I called the company to request a refund which was denied. They offered me a 40% refund. The info I received was not accurate. I found better info with a free google search. This company is charging for outdated info and for subscription service when there is nothing about being subscribed when you pay the 95 for a single search.

I agreed to pay .95 cents for a one-time lookup but discovered they were charging me $29.95 a month for a monthly subscription I never agreed on. This is a scam site. Do not use their services unless you want to be charged monthly. Criminal!

I purchased a one time report for $1.95 on top of which they have added $0.95, which is OK. But then I was surprised to find out months later that I've been paying $19.95 every month for a subscription I did not authorize. There was not a single email or mail on this from them. I clearly remember there was nothing that mentioned it was a trial. The customer service was rude when discussing this. I asked him why there is no monthly statement for their service, which would have caught my eye way before if it was the case. He kept telling me the monthly statement is the charge I see in my credit card. This was absolutely ridiculous. So, stay away from this company altogether.

Beware of the Spokeo Deception. I performed and paid for a single phone # search through the Spokeo site several months ago, and just noticed on my bank statement a reoccurring monthly charge of $19.95. At that time there was no indication that by performing a single search that I was signing up for a monthly subscription. If they had, I would have never used Spokeo. They make way more money using this deception than being upfront and honest with the consumer.

In order to research a renter I authorized Spokeo to charge $0.95 on my credit card. I stopped navigating their web pages when they asked for more money. A subsequent fraud alert from my bank turned out be due to the fact that Spokeo had started a yearly charge of $24.95 on my credit card.

This service of Spokeo is a shame and a joke, I was trying to research a phone number and all I got was the same phone number and nothing else. What a joke. This is an scam. Don't waste your time and money.

Used this site for a reverse search which provided me no information whatsoever on the individual I was looking up. Not only that they charged .99 which ok no big deal. They didn’t make clear that after so many days they rolled it to a monthly subscription that charges $19.95! Imagine my surprise when I was billed by them yesterday! So I called customer service and got a run around first of the usual “you still have access for x number of days! But your account is cancelled”. I reiterated I wanted a refund, I didn’t care to use their service again and that they weren’t clear it was a subscription I was going to be billed for.

This company is a SCAM. This is the email I received from this company. "A Spokeo Single Search Report for "name" was purchased on your account for $1.95. This allows you to view the "name" profile page on the Spokeo website indefinitely for a one-time charge. You can log back in to your account at any time to check for updates to the "name" listing. A PDF purchase would send the desired information to the user's email, which can be accessed off of the Spokeo website. A PDF has not yet been purchased on your account."

They are a scam. I paid for a reverse search on a phone number. When they finally showed me the results there was NO information on it. Nothing. They had no information at all. THEN they offered to sell me a pdf. I assumed it was a pdf featuring a blank page. They are crooks and have no information. Save your money.

I had very bad experience with this site last night. My girlfriend searched my name and Spokeo had me "married" to a lady I had never met nor had contact with. This situation has caused me much anguish and ridicule and was charged with being a Liar by my girlfriend. I called their "Customer Care" line this morning and voiced my concern this incorrect information had caused me and demanded a letter of explanation and also asked to have this lady's name removed from my profile. They said they would get back to me within 72 hours. This is the most embarrassing and humiliating experiences I have lived through. And, I did not cause it!!!

Phone numbers and info isn't up to date. Found info I was looking for on a free site. Had Spokeo subscription two days. Asked for refund. They would only refund 40 percent. COMPLETE RIP OFF. Save your money. Look elsewhere.

This company lures you into a .95 phone number lookup and disguises an ongoing $19.95 per month charge until you call them to cancel. So basically if you Google a phone number and want to know who it came from the Spokeo website pops up and offers to look up the number for $.95, once they have your credit card number they bill you in 8 days. Stay away from this obvious rip off!!!

This company lures you into a .95 phone number lookup and disguises an ongoing $19.95 per month charge until you call them to cancel. So basically if you Google a phone number and want to know who it came from the Spokeo website pops up and offers to look up the number for $.95, once they have your credit card number they bill you in 8 days. Stay away from this obvious rip off!!!

NEVER EVER ORDER FROM THIS OUTFIT... Fraudulent operations. 1. The service is a joke - you get more from googling a person. 2. Provides no information - and then requests more payments and payment options for further report - you order that report - and they cannot even find family members or addresses which are reported in valid operations. 3. BeenVerified and USA people search provide 10 x the information at less cost. YOU HAVE BEEN WARNED. These people will steal your credit card number and there is no way to delete it in their own system. They will charge you - for services not provided and in advance for six months at a time. The owners are thieves. Anyone can make millions doing this.

Stay away from this site. They are crooks! I agreed to a one time fee ($9.85), but was never informed or read anything about being billed monthly. The next month I had a credit charge for $19.95 that they couldn't explain, and the initial charge of $9.85. After calling to complain, they agreed to refunding me $29.80, but never did. Furthermore, the information they provided was vague and inaccurate.

I paid the .97 cents to look up one number. Nowhere did it mention I was now subscribed to their service. I did not authorize any further charges. Two days later they removed $24.95 from my bank account without any explanation. I've had to change my debit card and I did put a fraud alert against them with my bank. They are nothing more than filthy thieves. Do yourself a favor and stay far, far away from them.

By giving your info to get a phone number's info you will then be automatically billed for 2 services. One is called connections for $9.85 without even knowing... Scam. The other is for $19.95 for 100 searches with is also a scam without knowing. Serious. This is the worst scam I have ever seen. Do not give them any info. You will not be able to fix this. Example... On my 5/10/2018 used the service. My total was .95 cents for just looking up a phone number. 6/4/2018 was billed 19.95. For what I have no idea... 6/09/2018 was billed 9.85. On 7/5/2018 was billed 19.95. On 7/9/2018 was billed 9.85. On 7/22/2018 was billed 19.95. Wtf. How do you explain that. No lie.

I wish I had found ConsumerAffairs reviews on Spokeo before I purchased a subscription so I could search. I purchased a basic package, plus the Court records. After unsuccessfully searching for the person I bought the subscription to check out, I did a search on myself, a few family members, and friends. While Spokeo did show some accurate info (current address on myself), it also had a ton of inaccurate info. That included a photo of me (it wasn't me), lots of phone numbers that have never been mine (not even the correct state), email addresses that weren't mine, social accounts that weren't mine, addresses that I never lived at (not even once), and the list goes on.

I contacted customer service for Spokeo.com because this site provides caller ID services to several cell phones. My business phone number comes up on those caller IDs as a former owner. I asked if there is a way that they could update their database with the correct information as this has been ongoing for months. They advised me that they could not update my phone number with the correct information. I then asked if I was a customer and paid them to provide current information on that phone number what information would they provide. The number can easily be verified as my business number through the white pages or a simple Google search.

Although it took a bit of time, that included discussions with supervisors at several levels and multiple telephone calls, I was able to secure a full refund. This was only achieved with quite a bit of persistence and time on my part. Nevertheless, I must give Spokeo some credit. This admittedly came to resolution with their assistance.

My personal information is posted to Spokeo and I would like it removed. I followed the instructions under Privacy, which was to copy and paste the URL of my profile to the page, enter my email address (which made me apprehensive) and click that I wasn't a robot to complete. The process will not complete. It continues to refresh the "are you a robot" question. I would like my information remove immediately and indefinitely.

Joined Spokeo for 1 reason, to get my girlfriend's address in order to send her flowers for Valentine's Day without me having to ask her what the address is (complete spoiler). Looked up her name on Google and Spokeo was the first site that popped up. Said her info was updated that very day and asked me for $0.97 to provide me with what I required, so ok, was worth it. Gave them the requested money, next page requires a monthly membership that is on me to cancel, but it gets better. Above I mentioned it said her info was updated the day I asked, it was at least two years old. I know this for two reasons. 1) I helped her move into the apartment she's at (who looks at addresses then), 2) the deal breaker...called to complain and they told me it was outdated by 2 yrs.

Warning to everyone who is looking to do a background check on someone. Make sure you check the website fully because I used a website called Spokeo. I was charged money to get information about someone and 95% of the information was wrong. So I called customer service for them to say I could not get my money back and in my case I feel when a company portray himself as being able giving accurate information and they are not able to do that they should refund the money or not portray themselves as being able to give accurate information. But to be clear this is only my personal experience and my feelings and I’m not saying to not use this site. Again I’m only saying to check out any website 100% that charges money.

I paid .95 cents for the 7 day trial. If you don't cancel by 7 days, a $19.95 charge is placed on your account. I cancelled via email with my account number and name. They sent an additional email requesting more information... last 4 digits of card used, email address (duh, it was on my email), name associate with account (duh, it was on my email). In the meantime, the 7 days went by and the charge was put on my account for $19.95.

Spokeo Free Reverse Cell Phone Search - There is nothing free about this site. Should be illegal to mislead people the way this company advertises. Oh wait... it is right? How do these people get by with this?

Paid .95 to look who had call me, I knew it was a local number but they gave me someone in NC. So I cancel my membership & went to white pages & paid $1 and got the right info. So Spokeo is not worth it!

I looked up myself and my family members here just to see how accurate it was. Almost nothing was correct. They couldn't even get my birthday right, which is very public on my social media profiles. They had several wrong numbers and random addresses listed, they put people I have never even heard of as my relatives, and couldn't find any of my social media profiles even though I have a pretty uncommon name and several public profiles. Stupid service and a ripoff. What the hell are they using to verify this crap?

I searched myself and almost 80% of everything they had for me was untrue. I have never lived in California, never heard of some of the supposed family members, don't have any kind of criminal record, phone numbers were incorrect, etc. When I called to get it removed and my "membership" canceled, I got Shea on the line. She was very rude, just wanted to get me off the phone. Now when I want to complain, I have to set up an "account" with more of my personal information. Spokeo is a scam.

I in recent months use the service they advertise that charges would only be $12 a month but then they turn around and charge you 40 to $50 for one search. I then called the company and cancelled my subscription to their service and they told me that I had one year to use the service but they did not tell me about the reoccurring charges that I would be receiving without my permission so of course they charged my account again and again taking money out without my consent. I cancelled again and told them not to be taking money out of my account anymore. Hopefully they will listen and this does not occur again because then I will have to go to the bank and be issued a new card just to get these people off my back. Spokeo is just a rip-off and a scam. I would not recommend it to anyone.

Thumbs Down!!!

The information on this site is completely inaccurate. I have spoken to a guy named Joosh about the information they have and how it was obtained. Completely untrue. The information, addresses etc. were NEVER used by the people they had them attached to. Some they intermixed and had people faces attached to names that were NOT even them. This site is NOTHING more than a SCAM. Let's not even get into the charging. It say $1.00 then charge you $30.00. Someone needs to investigate and shut down this site. It's a SCAM!!!

I bought one lookup for around $1. Now they are charging me $25.99 every 6 months without my permission. I will need to contact my bank and I wrote Spokeo an email telling them to return the money. We will see???

Tested the site by looking up my husband, it gave me his correct name, age, former addresses, gave me a couple of emails, BUT TWO that I know for a fact is used by him quite often and has for years, never showed up. The most recent information was 2009??? And they say "full report," but you click on an email... And it's another "full report" for 9.99?? Come on. Very misleading. Biggest waste of 20 bucks. The information was sent to another email.

I have written several times requesting that my mother be removed from Spokeo.com and provided a copy of her death certification, but now there is NO address that I can write and mail the death certificate to as well as trying to get my name removed again. If this continues Spokeo.com will hear from my lawyer. I never gave permission nor did my mother when she was living to have our names published. This is why I am getting mail in her name.

I searched for one person and I know all details about him - address, age, emails, telephone. Spokeo didn't even find his Facebook profile - and I know he has one. Because we are friends on Facebook. When I tried to immediately cancel the subscription I was charged for the full 6 months! They make it look like the fee is charged monthly, yet they take all 6 months at once. I don't want access for 6 months because they are useless - I want my money back!

My search was not satisfactory. I entered the information about the person I was searching for. I did not have the correct age. The person was located. I decided not to pursue the search. I called the toll free number. The representative assured me that no additional charged would be drafted from my credit card. He explained I would be charged the minimum fee.

Was very easy to use & find person's number for a job contact. Spokeo provided the correct information. Also if there is a question on your account you can call their contact number and talk to a real person to rectify the problem. Response is quick, painless and courteous.

A friend wanted to get a hold of a friend from grade school. I used your product when it had an introductory offer of $ 1.00. Since you had so many phone number, I could to him. After calling several of the numbers, he did reach his friend and was very pleased.

I needed to try and find some classmates for a high school reunion, so I signed up for the one-month access subscription to Spokeo. I was able to find some useful information, and Spokeo helped me locate contact information for quite a few people. However, more than half of the e-mail addresses listed were invalid or closed accounts. The main reason for my dissatisfaction with Spokeo was that they limit your monthly searches to 100. I don't recall seeing that anywhere when I committed to pay for a month of access. Apparently you can pay more for a higher level of subscription with higher search limits, but again, that information was not readily displayed when I signed up. When I contacted Spokeo Customer Service about this, they were kind enough to reset my monthly limit so I could do a few more searches.

I volunteer for my local Police Department because they are family due to them actually saving my life in 2016 I'm permanently damaged. I've never thought there was an Actual Site that does email or person research. I don't have my order number I don't know what I need with it. I'm not going to continue using this website, so please cancel my subscription please only because I found out my boyfriend who's an actual Cop wants to help me and needs my help he's got a Computer and he doesn't other everything on people search so please cancel my subscription Please.

Read the fine print carefully. You can pay for one search, but then you are automatically enrolled for a $20 per month subscription unless YOU cancel it. Buyer beware! Also, information is not always accurate. We were researching a phone number that is listed under our names. Any carrier listed did not own that account. Still do not know where that phone number came from, but we are pretty sure we are not paying for it.

Not only did I not get up-to-date info but I paid for a 30 day service: $13.95. This is prominently listed in their offers. It is only at the end of their terms does it say this is a recurring charge. I trust this company as far as I can throw them.

I used Spokeo once in 2013 and signed up for what I believed was a three month account at $14.95. It turns out that the billing structure is they bill you this amount every three months indefinitely. This company is absolutely vile and made no offer of restitution. Their business model is to rope consumers into these ongoing charges. The search information isn't even correct anyway.

I created a Spokeo account not knowing it would immediately charge my credit card. I cancelled my account immediately after I realized it couldn't provide the service I needed. I called to get a refund the same day and was told it is a prepaid service and I can't get a refund after I cancelled the same day. It's not worth the money and the site gives old info. I definitely would not recommend.

When trying to locate a friend in hopes that we could re-unite my main problem is how old is the information. I still have not connected with my friend since I am not sure where to send the letter since she has different mailing address.

I was refunded money back on my account because I had not used the service the entire month. My credit card was charged and I thought I had previously discontinued the service. It was handled in a very professional way and charged back to my credit card. Thanks so much for not hassling.

On the website it states 4.95 a month for 6 month trial but it doesn't tell you that they charge upfront for the 6 months. I couldn't search anything because the website kept taking me to the home screen and saying the site was unavailable. They debited my card 29.60 so I called ten mins later to inquire about and the guy was like, "We charge upfront but it says monthly cause that would be the monthly breakdown" so I told him to cancel the subscription and he did but he said they could only refund me 11.88. He had no answer for why he could only refund me 11.88 even though I told I wasn't even able to use the site and the site didn't state upfront charge for the 6 month membership. I definitely wish I had searched this company before trying to use it.

Thanks to the tools provided to research unknown phone numbers on my child's cell phone. I was able to intercept a bad situation when I could not locate my child. He ended up 30 miles away waiting to meet with a 46 year old stranger. You're the best.

When I first searched for a person's name, I had made a serious double typo resulting in a name, which could not possibly exist, yet Spokeo came up with a positive search result and immediately asked for money to view it despite advertising the service as being "free". Needless to say I did not accept this obviously dishonest offer. At a later date I searched for an email address, and another typo had sneaked in, where the email domain name was misspelled. Again, the result was positive. This aroused my suspicion, so I did searches for email addresses made up from entirely random characters and numbers, and, you guessed it, in every single case there was a positive search result asking me to sign up for a "trial" by entering my credit card details. As I knew, that the search results were clearly incorrect, I also felt, that the site could not be trusted, so I did not subscribe.

How I wish I'd read through the reviews here before I chose to use the allegedly, specially-priced, .95 for seven days, scam-service, Spokeo, online. Next thing I knew, my debit card was charged $19.95 for another month's service! I hadn't authorized this nor ordered a monthly service. Long story shortened--had to cancel my card, still waiting for my new card. Spokeo refused to reimburse me stating that it was mentioned in the ad that it would continue with a 19.95 debit EVERY month. Funny. I never saw that at all. People, read about these so-called 'helpful' services before you do like I did, & have to get a new number with all the other hassles involved & losing $19.95 per month.

Last search for individual brought up dead person. File was useless. Would be better value if there was a intercept to ask if that was what was willing to pay for, before having charge put through, giving report. Less disappointment. Why pay when you don't know if wrong person or not?

Much of the information in my search is old, people have died or moved or changed phone numbers, yet You info shows them living. Also I did not like the fact that you show a $4.95 special, and don't explain. It is for 6 months = $29.70. Some info helped but I have found better search engines.

The search site seems about average to any other. I renewed my membership and it still showed that I had not paid. Maybe being more attentive to customer details would resolve this issue. If I can't use the system till your bookkeeping error is resolved, how come my membership date did not forward to when I could use the site. A little nuance that irritates customers.

I used this service to reverse a phone number. It was easy to use, gave me the information in a timely manner. I was happy with the whole experience. Even when I called to cancel, they were helpful. I would recommend this to anyone who needs to look up someone's background.

I used Spokeo to locate an old college roommate who was supposed to meet me and others for a reunion. It was invaluable in getting us all together, but I only wanted a one time use. I was very happy to pay for one time fee, I was not very happy to receive a bill for a subscription which I then had to call and cancel.

Overcharges for services not requested. We were charged $0.95 for a telephone number that did not work. Subsequential charges of $19.95, $9.95 and additional subscription charge of $19.95. Total ($29.85). The subscription cancellation did not work on their website. Finally, reached customer service by the number on our Visa statement and hopefully we will receive a refund of $19.85. This company is a ripoff and we are concerned they will continue to charge our account for no services.

I did not find the person I was looking for, but all customer representatives I talked with were very courteous and helpful! Since my Spokeo check, I have found out, through other means, the person I was looking for is a catfish!

DO NOT SIGN UP FOR SPOKEO. Like a few other reviews I signed up for the service back in April. We are adoption and I've moved so many times I can't recall all my address. Yes, they accurately provided the information I needed, but at too high a cost of annoyance. I did know that it was a recurring service but somehow I canceled one thing and not the other so got charged in May & June anyway. Called told them I wanted all services cancelled. Now I've been charged in July. I hate canceling my debit card but I'm thinking that might be the only way to get rid of these vultures. These sorts of services should be a one time charge not a recurring service. But maybe that is the only way they make their money is by STEALING $20 from people. Choose a different service for acquiring background info.

I saw the charge on my credit card and called to say I didn't want it. First, they NEVER answer their phone, always out to lunch or unavailable. I had to do all my communication over the computer. All I know is I have the service until December and it's totally not worth it. Terrible customer service.