Spokeo Reviews

I would give them less then one star but I can't. They are crooked as hell and nothing but a scam site. They don't give you anything. When you do buy one of their background or info spreads it's worthless knowledge achievable with a standard Google search. Do not let these crooks get your card info at all.

The free trial gave me almost no information. The information I was looking for was more money but you don't find that out until you get to the page telling you almost nothing. Then they charge you $30. for a subscription. The only notice I received of any charge is shown. And yes, I do believe this is a scam.

I used Spokeo to find someone who was stealing from my family. I paid for the free trial to see what I could find. I also did searches of people I know, and I know all their correct information. I was surprised of how much information, including my own, that was all incorrect. So much old info like addresses, phone numbers, even other states where I have lived and others I know, who do not live at any of the addresses I found. So disappointed, so the person I was searching for, how would I know the info is even correct? So I canceled my subscription, and then I was charged $30.00 for the month. I can't rely on them to provide the right info. I was only refunded a partial amount that they charged me. I wouldn't recommend spokeo at all. There are many other sites to choose from, so if you are looking for updated information on people, I'd suggest using a different service.

Terrible scam website. I paid 95 cents for ONE thing I was looking for.. ended up getting charged almost $30 to my card at 2 in the morning mind you.. I tried to log into my account to cancel the apparent subscription but suddenly, oh? They can't find my account. Convenient, huh? Thank God my bank flagged it as fraud and closed my card.

What a great app and would be even better if you had a free trial. I really appreciate what you are doing for people who are being lied to. You make it easier to get information from the internet and I appreciate that.

You can tell how much of a scam a company is by their deceptive tactics used in getting your business. I signed up to get a single phone number and ended up with $29.56 taken out of my account. But the real deception came when trying to "cancel" my "subscription". When they bury any links, you know it's a scam. I went searching on the site to get a receipt. The search failed. It is a website only focused on selling their cache of data - not providing information to the "customer" about their account. The 1 result I got on my search was useless and wrong.

I’ve used this site multiple times against my better judgment, because every single time the same thing happens. You try to cancel your subscription and you can’t do it on the website or it says you don’t have an active account. You reached out to customer care the day after you get the trial to cancel it and they can’t find your account either. But best believe after seven days they will charge your bank account without a doubt never fails.

It a COMPLETE LIE. It says FREE. It is not free. LIARS. They make you wait a long time, when you were promised FREE, and then at the end they try to charge you. I do not recommend that you deal with LIARS.

I would give 0 stars if that were an option. Paid $0.95 to look up a phone number which was not correct. They then charged my Paypal acct. $29.95. I had to dispute the charge and cancel my credit card for what? NOTHING

Don’t use this. Spokeo is a scam. I tried to look up a phone number and they didn’t had any information for that number. Then I forgot to cancel the subscription they charged me $29. So expensive. I called right away to cancel it and for my refund. They are so broke that they only refund me $11. When I canceled it same day. Please don’t use this… is a SCAM!!!

Bait and Switch! Non helpful customer service and deceptive website. They operate in a very scam-like way. I paid for the .95 cent 7 day trial and then noticed right away that I was also charged for a $19.95 apparently for a report that was not included with the trial. I immediately reached out to them via phone to request a refund since it was something that I did not want and did not access.

Unfortunately, while using this one time didn't seem harmful, I noticed that they did not provide a way for you to easily cancel the subscription before beginning monthly charges. No transparency at all. Then, when I called to request a refund, they didn't give me a full refund. I do not recommend them - It's not worth it.

Watch for FIRST TIME TRIAL for .95 CENTS! I found the person I was looking for and thought great price for one-time usage. Didn't see the first time trial for .95 cents. I bought it for .95 cents. Then, 8 days later, they charged me 29.95. READ and DOUBLE CHECK SITES LIKE THIS ONE! They shouldn't be allowed to do the first time trial or have prices for one-time usage.

I got the cheap one week trial and didn't find anything useful so I wanted to cancel and I couldn't find it in time to not incur the $30 charge. I tried again, took me about 20-30 minutes to find it - it's buried in the manage account area. I called and talked to Priscilla (agent ID **) and at first she was only authorized to give $11 - I told her that wasn't acceptable and she immediately went and talked to someone to get the full amount refunded. She was kind and polite - I think the customer service reps probably get a lot of calls like mine and I bet it's awful. Priscilla was calm and clear. I know it's common for businesses to hide the cancellation. Its a practice that should have been made illegal had we had adequate leadership in the US. But alas, here we are yet again bending over for corporate greed. Cancelling a service should be just as easy as it was to sign up - PERIOD.

Well I purchased Spokeo to look up my girlfriend's social media platforms to make sure she didn't have any dating sites and it gave me all her old ones from 14years ago. I then searched myself and it says I have none. I have a buuuuunch! Every home that was listed had names on there that I've never heard before in my life living with me. My 21 year old son is 29 on there with no social platforms and he has 7 and the list goes on..Total rip off and this site can ruin a relationship for inaccurate results and misinformation. I am going to the BBB with this because my personal information is false on here

This company is awful. I signed up for the trial and paid the 95 cents to try it out once. I was not thrilled with the search and canceled the same day. Well today they still charged my 30$ for a service I canceled a week ago. Spokeo sucks. Go with Beenverified.

Well, I was a victim of the old Spokeo scam, too. I had them research a certain piece of information and they provided it and I was charged $.95 which I was happy to pay, but then eight days later I am very unhappy to say that I get a notice that I am being charged $29.95. I immediately called Spokeo to find out what this charge is for and they said it is for the subscription service that I signed up for. Big problem. I never, I repeat, never, never authorized signing up for a subscription.

I used this website to find information that was lost concerning a marriage date. I had to pay the $1.00 for the initial information which had nothing to do with what I was requesting. To get the information I requested I was to pay another $19.99 and sign up with an account. I could cancel at any time within the 7 day offer. Once I paid, it brought up more information but none of which I needed. To request more I had to pay another $19.99. At this point I contacted their customer service and asked for a refund due to the information I was hoping to get after paying the first $19.99 wasn't provided. They refused any refund saying it did not meet their criteria for a refund. They did cancel my account but I still paid over $20.00 for information I did not receive.

Spokeo was $25 and totally useless for me. I was checking someone's marriage and divorce history trying to help them get a passport. They were uncertain on when and where their marriage /divorce/remarriage occurred. Wanted this info so I could get docs. Spokeo did not have any info on this person's marriage/divorce history! Public info the Spokeo does not get, WHAT A RIP OFF! A lot of neighbor info, which I can get out of a phone book or just walking around or local town website!

BEWARE! I was sent by them to a known Scam Site to enter my credit card. My bank would not process the charge since the site is a known scam. I will never go on Spokeo again. They say free, then want payment and send you to a scam site to pay them.

Spokeo provided back the very basic information, name and address of the person which is provided free by simply doing a google search. Any additional information they required you to pay upgrade fees. I ended up canceling my "membership" and went with another app. Yes, I had to pay another fee but I was also provided with a 15 page report. There are many apps out there. My recommendation is don't waste your time AND money with Spokeo. It's the worst.

I used it to find someone and it said they found the person. But results were wrong and no further data! I gave a name, email address, city and state but nothing worked! I wasted my money! I should ask refund!

For some reason a trial period cancellation request that I sent was not canceled. Had two monthly charges that should have been cancelled. Spokeo confirmed that there was no service provided for the two months as I did not use the service but was charged anyway. I have one charge refunded and was assured that the other would follow. I will update the community once the second charge is refunded.

This Company is a complete and total scam. I tried to search one person and was baited initially with the free 7 day trial. Before I knew I I have a 1.95 dollar Amex charge and a few minutes later a 19.95 Amex charge. I called the customer care center to explain how I was baited and charged, not supplied anything intel of importance and they said they can not refund the money. In fact the manager was super short and rude, and had not service skills whatsoever. She hung up half way thru our conversation. They set up their site so you click on a tab and you are automatically charged upgrades without knowing it. The company should not be allowed to be in business. Super unethical.

I have been charged every month after cancellation 4 months ago… I could not find one name on there and they had a 1 special and I 100. Dollar and I 100% cancelled… I am disputing. This is unbelievable

Unfortunately, I cannot give them Zero stars. This is a scam that relies on people not seeing their charges on their Credit Cards. Starts with a $0.95 charge and then a month later basically a $30 charge every month. They then offer a small credit back when you call them to dispute. Just a big Scam that masquerades as a legitimate company.

Site is a joke. First, they lie and advertise they are free, yet after going through all the steps to find someone's information, then it pops up that you have to pay. That's false advertising and they should be called out on it.

Such a scam. Paid $0.97 for one super outdated and useless report, then they charged me $29.99 for a subscription. They are so sneaky and gross - Legitimate companies don't need to trick customers. Stay far away! The hassle is not worth what you get!

Beware of this website. They announce $0.95 for a search, but later charge you $29.95 for a subscription you never asked for. I was able to get a refund from a very proactive representative. I hope I received it, but it seems very wrong the way this company sells their services with hidden subscriptions and uses your financial information for their own benefit.

Bought a $0.95 lookup service, got charged $30 the next month for a "membership". I'm sure they have some hidden small print somewhere that allows this and they hope you don't notice. Evil. Do not recommend.