Spokeo Reviews

Extremely deceptive in their pricing for services. The pricing is confusing with unexpected charges and a lack of transparency regarding additional fees. They advertised a 95 cents search but don’t make it clear I would be charged $29.95 monthly. It’s a bait and switch scheme.

SPOKEO. This company has been charging me 29.95 a month for three years without my knowledge or permission... The site offers you 3 months for 14.95. After years on this site, they started charging me 29.95 monthly. I did not realize this until yesterday, which was my fault. This company should be shut down, and they should reimburse everyone they did the same to. If you look, there are hundreds of people they embezzled. It seems to be a regular practice with them! Just look at reviews everywhere. The owner belongs behind bars!!

Prev cust. Offered $9.95 for 3 mo. Paid, suddenly that price per month. Only internal email, no record for me. Forever phone wait. Sent email cancel after 3 mo. Found out put on auto pay. Next day got Outlook email canceling now. I already paid for these 3 months. No refund.

I did one search a year and a half ago. I did not realize the trial would renew itself every month without a single receipt or correspondence from them about my account. I consider this to be theft. BUYER BEWARE!!!

Do not use Spokeo, they scammed me and refused to give me a complete refund despite the fact that I denied the trial period. They will steal your money and only give you a small refund to add insult to injury. Do NOT use them.

Don't believe their claims! Spokeo provides basic information you can find for free by googling. Sneaky subscription process; difficult to cancel. Save your money and your time.

Don’t use Spokeo! It’s a scam. I used Spokeo once about 2 years ago. I cancelled it immediately. They are still charging me. I got very sick shortly and my daughter was paying my bills. If I hadn’t gotten sick,I would have taken care of this immediately. My daughter assumed it was something I subscribe to. They have horrible reviews about over billing and scamming.

Stay away from this company! They sent me an email saying for 95 cents, they had more information on a person I had already searched. The 95 cents entitled me for this person's full report from address, previous addresses, phone numbers, email addresses, family, associates, criminal history, court records and so on. It also said I would have 7 days unlimited searches. As soon as I got on the site, I had to pay another $5 to open this profile. So I paid that, unfortunately. The report opened up with an address for this person that was wrong. 3 telephones, but gave me 1 phone number that was wrong. Then I went to check the criminal history and court report, which I knew this person had but I couldn't see them unless I paid another $20. Unbelievable! Don't ever use this site. They send false advertising emails to suck you in, then start charging you for every little piece of info you want. Or should I say misinformation? How do they get away with this?

They Scammed me out 29.95. I never signed up and won't give me a refund. I'm going to call them every day for a year and tell them how shady they are. They said they issued the refund and lied once again.

Wouldn't let me cancel my 7 day trial which led to a monthly subscription of $29.95. I would not recommend them as I will be canceling my card. I am also angry about the customer service being not existent. I wish someone could take this website down.

I did not receive the promised information, and no refund will be considered. Spokeo is predatory and not customer-focused. You should contest the credit card payment. They claim they are fair, but that is a blatant lie.

Couple years ago, I agreed to & purchased a one-time lookup through Spokeo, NOTHING MORE & these crooks helped themselves to $25/mo of my money for more than a year! No wonder they don’t give review options on any of their sites & has to be done 3rd party…they know they’re a bunch of thieves!

This begins with a lie. NOTHING is free here and all is deception. "Google" should have some scruples and not permit "sites" on their portal. Contrary to their claim, this site provides NO FREE INFORMATION WHATEVER on information for which you are searching. Their $ terms are deceptive as well. You can rest assured, here, that your are wasting both your time and money. Furthermore, I am truly saddened that the web continues to permit deceptive sites to continue.

The information on Spokeo is 95% inaccurate. They listed a person from clear across the country with my last name as my relatives and I don't know that person at all. My address was wrong, phone number, and everything. I'll never use spokeo again.

Limited, outdated and same repetitive information. Additional charges if you want further information and you still may not receive information they imply is available. After realizing this is a waste of time and money I decided to cancel. Should be easy with one click but was not an option. Took about 10 min to finally close account.

Bought a 0.95$ report, they hid that it's also a $30 membership. I found out about this after they already charged me. Then you try to cancel it on their website and there is literally no option to cancel.

After participating in a sale Spokeo was having, I decided why not. Purchased a cheap subscription with the intent of canceling after I found was I was looking for. But to my surprise, I could not find anywhere to cancel the subscription on their website via android chrome browser. So I set a reminder for a notification 2 days before billing. Not only did I not receive this notification, but was also charged 2 days before my billing date. I was very agitated and called customer service to cancel my subscription and get a refund. I almost didn't get a full refund, but after explaining my frustration and some patience I was able to get my full refund. I DO NOT suggest using this platform for any reason whatsoever!

I recently used Spokeo to run a single report on someone, but it turned out to be the wrong person. I attempted another report, unaware that Spokeo had quietly signed me up for a subscription. If I had actually purchased a subscription, why would I be paying for individual reports in the first place? Unfortunately, I didn’t notice the charges until a full year later—$29.95 deducted from my account every month, totaling $359. When I contacted customer service, the initial “solution” offered was a single month’s refund. After pushing back, they increased it to $89.95. When I requested the full refund and asked to speak to a manager, I was told I would receive a call within 24–48 hours. The manager eventually called, only to offer an additional $29.95. In the end, I recovered $119.90—still leaving me out $240 for a service I never used.

No I'm not a customer of Spokeo, someone used my phone while looking up numbers and didn't cancel is my understanding and now I'm stuck with the bill and what looks to be a subscription. Because of my background I do not use nor need to use these scam companies, that hope and pray you forget to cancel after using a service that's sub par.

Spokeo is a complete waste of time - while it advertises it is a free service, far from it. Searching takes forever and not worth the time and effort spent. At the end of their 20-minute process, it claims to have found the information you are looking for and shows no result unless you pay a fee. Can you say SCAM?

They tell you it's 95 cents to do a search then they want to charge you over $20, I believe it was $29, for a subscription that is hard to cancel. Like many websites this is just a ploy to make you spend your money needlessly. This is nothing more than a scam to steal your money through a subscription that's hard to cancel but in the end they still get your $29 instead of the offered surge price of $0.95. I always steer clear of businesses like this because it's obvious they're trying to scam your money.

I would give them less then one star but I can't. They are crooked as hell and nothing but a scam site. They don't give you anything. When you do buy one of their background or info spreads it's worthless knowledge achievable with a standard Google search. Do not let these crooks get your card info at all.

The free trial gave me almost no information. The information I was looking for was more money but you don't find that out until you get to the page telling you almost nothing. Then they charge you $30. for a subscription. The only notice I received of any charge is shown. And yes, I do believe this is a scam.

I used Spokeo to find someone who was stealing from my family. I paid for the free trial to see what I could find. I also did searches of people I know, and I know all their correct information. I was surprised of how much information, including my own, that was all incorrect. So much old info like addresses, phone numbers, even other states where I have lived and others I know, who do not live at any of the addresses I found. So disappointed, so the person I was searching for, how would I know the info is even correct? So I canceled my subscription, and then I was charged $30.00 for the month. I can't rely on them to provide the right info. I was only refunded a partial amount that they charged me. I wouldn't recommend spokeo at all. There are many other sites to choose from, so if you are looking for updated information on people, I'd suggest using a different service.

Terrible scam website. I paid 95 cents for ONE thing I was looking for.. ended up getting charged almost $30 to my card at 2 in the morning mind you.. I tried to log into my account to cancel the apparent subscription but suddenly, oh? They can't find my account. Convenient, huh? Thank God my bank flagged it as fraud and closed my card.

What a great app and would be even better if you had a free trial. I really appreciate what you are doing for people who are being lied to. You make it easier to get information from the internet and I appreciate that.

You can tell how much of a scam a company is by their deceptive tactics used in getting your business. I signed up to get a single phone number and ended up with $29.56 taken out of my account. But the real deception came when trying to "cancel" my "subscription". When they bury any links, you know it's a scam. I went searching on the site to get a receipt. The search failed. It is a website only focused on selling their cache of data - not providing information to the "customer" about their account. The 1 result I got on my search was useless and wrong.

I’ve used this site multiple times against my better judgment, because every single time the same thing happens. You try to cancel your subscription and you can’t do it on the website or it says you don’t have an active account. You reached out to customer care the day after you get the trial to cancel it and they can’t find your account either. But best believe after seven days they will charge your bank account without a doubt never fails.

It a COMPLETE LIE. It says FREE. It is not free. LIARS. They make you wait a long time, when you were promised FREE, and then at the end they try to charge you. I do not recommend that you deal with LIARS.

I would give 0 stars if that were an option. Paid $0.95 to look up a phone number which was not correct. They then charged my Paypal acct. $29.95. I had to dispute the charge and cancel my credit card for what? NOTHING