Spokeo Reviews

They Scammed me out 29.95. I never signed up and won't give me a refund. I'm going to call them every day for a year and tell them how shady they are. They said they issued the refund and lied once again.

Wouldn't let me cancel my 7 day trial which led to a monthly subscription of $29.95. I would not recommend them as I will be canceling my card. I am also angry about the customer service being not existent. I wish someone could take this website down.

I did not receive the promised information, and no refund will be considered. Spokeo is predatory and not customer-focused. You should contest the credit card payment. They claim they are fair, but that is a blatant lie.

Couple years ago, I agreed to & purchased a one-time lookup through Spokeo, NOTHING MORE & these crooks helped themselves to $25/mo of my money for more than a year! No wonder they don’t give review options on any of their sites & has to be done 3rd party…they know they’re a bunch of thieves!

This begins with a lie. NOTHING is free here and all is deception. "Google" should have some scruples and not permit "sites" on their portal. Contrary to their claim, this site provides NO FREE INFORMATION WHATEVER on information for which you are searching. Their $ terms are deceptive as well. You can rest assured, here, that your are wasting both your time and money. Furthermore, I am truly saddened that the web continues to permit deceptive sites to continue.

The information on Spokeo is 95% inaccurate. They listed a person from clear across the country with my last name as my relatives and I don't know that person at all. My address was wrong, phone number, and everything. I'll never use spokeo again.

Limited, outdated and same repetitive information. Additional charges if you want further information and you still may not receive information they imply is available. After realizing this is a waste of time and money I decided to cancel. Should be easy with one click but was not an option. Took about 10 min to finally close account.

Bought a 0.95$ report, they hid that it's also a $30 membership. I found out about this after they already charged me. Then you try to cancel it on their website and there is literally no option to cancel.

After participating in a sale Spokeo was having, I decided why not. Purchased a cheap subscription with the intent of canceling after I found was I was looking for. But to my surprise, I could not find anywhere to cancel the subscription on their website via android chrome browser. So I set a reminder for a notification 2 days before billing. Not only did I not receive this notification, but was also charged 2 days before my billing date. I was very agitated and called customer service to cancel my subscription and get a refund. I almost didn't get a full refund, but after explaining my frustration and some patience I was able to get my full refund. I DO NOT suggest using this platform for any reason whatsoever!

I recently used Spokeo to run a single report on someone, but it turned out to be the wrong person. I attempted another report, unaware that Spokeo had quietly signed me up for a subscription. If I had actually purchased a subscription, why would I be paying for individual reports in the first place? Unfortunately, I didn’t notice the charges until a full year later—$29.95 deducted from my account every month, totaling $359. When I contacted customer service, the initial “solution” offered was a single month’s refund. After pushing back, they increased it to $89.95. When I requested the full refund and asked to speak to a manager, I was told I would receive a call within 24–48 hours. The manager eventually called, only to offer an additional $29.95. In the end, I recovered $119.90—still leaving me out $240 for a service I never used.

No I'm not a customer of Spokeo, someone used my phone while looking up numbers and didn't cancel is my understanding and now I'm stuck with the bill and what looks to be a subscription. Because of my background I do not use nor need to use these scam companies, that hope and pray you forget to cancel after using a service that's sub par.

Spokeo is a complete waste of time - while it advertises it is a free service, far from it. Searching takes forever and not worth the time and effort spent. At the end of their 20-minute process, it claims to have found the information you are looking for and shows no result unless you pay a fee. Can you say SCAM?

They tell you it's 95 cents to do a search then they want to charge you over $20, I believe it was $29, for a subscription that is hard to cancel. Like many websites this is just a ploy to make you spend your money needlessly. This is nothing more than a scam to steal your money through a subscription that's hard to cancel but in the end they still get your $29 instead of the offered surge price of $0.95. I always steer clear of businesses like this because it's obvious they're trying to scam your money.

I would give them less then one star but I can't. They are crooked as hell and nothing but a scam site. They don't give you anything. When you do buy one of their background or info spreads it's worthless knowledge achievable with a standard Google search. Do not let these crooks get your card info at all.

The free trial gave me almost no information. The information I was looking for was more money but you don't find that out until you get to the page telling you almost nothing. Then they charge you $30. for a subscription. The only notice I received of any charge is shown. And yes, I do believe this is a scam.

I used Spokeo to find someone who was stealing from my family. I paid for the free trial to see what I could find. I also did searches of people I know, and I know all their correct information. I was surprised of how much information, including my own, that was all incorrect. So much old info like addresses, phone numbers, even other states where I have lived and others I know, who do not live at any of the addresses I found. So disappointed, so the person I was searching for, how would I know the info is even correct? So I canceled my subscription, and then I was charged $30.00 for the month. I can't rely on them to provide the right info. I was only refunded a partial amount that they charged me. I wouldn't recommend spokeo at all. There are many other sites to choose from, so if you are looking for updated information on people, I'd suggest using a different service.

Terrible scam website. I paid 95 cents for ONE thing I was looking for.. ended up getting charged almost $30 to my card at 2 in the morning mind you.. I tried to log into my account to cancel the apparent subscription but suddenly, oh? They can't find my account. Convenient, huh? Thank God my bank flagged it as fraud and closed my card.

What a great app and would be even better if you had a free trial. I really appreciate what you are doing for people who are being lied to. You make it easier to get information from the internet and I appreciate that.

You can tell how much of a scam a company is by their deceptive tactics used in getting your business. I signed up to get a single phone number and ended up with $29.56 taken out of my account. But the real deception came when trying to "cancel" my "subscription". When they bury any links, you know it's a scam. I went searching on the site to get a receipt. The search failed. It is a website only focused on selling their cache of data - not providing information to the "customer" about their account. The 1 result I got on my search was useless and wrong.

I’ve used this site multiple times against my better judgment, because every single time the same thing happens. You try to cancel your subscription and you can’t do it on the website or it says you don’t have an active account. You reached out to customer care the day after you get the trial to cancel it and they can’t find your account either. But best believe after seven days they will charge your bank account without a doubt never fails.

It a COMPLETE LIE. It says FREE. It is not free. LIARS. They make you wait a long time, when you were promised FREE, and then at the end they try to charge you. I do not recommend that you deal with LIARS.

I would give 0 stars if that were an option. Paid $0.95 to look up a phone number which was not correct. They then charged my Paypal acct. $29.95. I had to dispute the charge and cancel my credit card for what? NOTHING

Don’t use this. Spokeo is a scam. I tried to look up a phone number and they didn’t had any information for that number. Then I forgot to cancel the subscription they charged me $29. So expensive. I called right away to cancel it and for my refund. They are so broke that they only refund me $11. When I canceled it same day. Please don’t use this… is a SCAM!!!

Bait and Switch! Non helpful customer service and deceptive website. They operate in a very scam-like way. I paid for the .95 cent 7 day trial and then noticed right away that I was also charged for a $19.95 apparently for a report that was not included with the trial. I immediately reached out to them via phone to request a refund since it was something that I did not want and did not access.

Unfortunately, while using this one time didn't seem harmful, I noticed that they did not provide a way for you to easily cancel the subscription before beginning monthly charges. No transparency at all. Then, when I called to request a refund, they didn't give me a full refund. I do not recommend them - It's not worth it.

Watch for FIRST TIME TRIAL for .95 CENTS! I found the person I was looking for and thought great price for one-time usage. Didn't see the first time trial for .95 cents. I bought it for .95 cents. Then, 8 days later, they charged me 29.95. READ and DOUBLE CHECK SITES LIKE THIS ONE! They shouldn't be allowed to do the first time trial or have prices for one-time usage.

I got the cheap one week trial and didn't find anything useful so I wanted to cancel and I couldn't find it in time to not incur the $30 charge. I tried again, took me about 20-30 minutes to find it - it's buried in the manage account area. I called and talked to Priscilla (agent ID **) and at first she was only authorized to give $11 - I told her that wasn't acceptable and she immediately went and talked to someone to get the full amount refunded. She was kind and polite - I think the customer service reps probably get a lot of calls like mine and I bet it's awful. Priscilla was calm and clear. I know it's common for businesses to hide the cancellation. Its a practice that should have been made illegal had we had adequate leadership in the US. But alas, here we are yet again bending over for corporate greed. Cancelling a service should be just as easy as it was to sign up - PERIOD.

Well I purchased Spokeo to look up my girlfriend's social media platforms to make sure she didn't have any dating sites and it gave me all her old ones from 14years ago. I then searched myself and it says I have none. I have a buuuuunch! Every home that was listed had names on there that I've never heard before in my life living with me. My 21 year old son is 29 on there with no social platforms and he has 7 and the list goes on..Total rip off and this site can ruin a relationship for inaccurate results and misinformation. I am going to the BBB with this because my personal information is false on here

This company is awful. I signed up for the trial and paid the 95 cents to try it out once. I was not thrilled with the search and canceled the same day. Well today they still charged my 30$ for a service I canceled a week ago. Spokeo sucks. Go with Beenverified.

Well, I was a victim of the old Spokeo scam, too. I had them research a certain piece of information and they provided it and I was charged $.95 which I was happy to pay, but then eight days later I am very unhappy to say that I get a notice that I am being charged $29.95. I immediately called Spokeo to find out what this charge is for and they said it is for the subscription service that I signed up for. Big problem. I never, I repeat, never, never authorized signing up for a subscription.