QVC

I've been with QVC since the beginning of 2020 and Ive ordered numerous of items on EasyPay which comes in handy if you cant afford to pay all at once. Ive never had one problem with merchandise or getting my products on time. I returned one item and was refunded as stated. Majority of all my gifts Im giving will be coming from QVC for Christmas. 1 because it's affordable. 2 because they have some nice items. 3 the Christmas sales you can't beat and 4. I can afford to pay monthly for what I want and need. So Thanks QVC for allowing so many of us on strict fundings to be able to purchase, receive and pay monthly. 5plus stars from me and my review is not for any promotion.

I have been shopping on QVC for over 20 years. The convenience and quality is the reason I continue to do so. The fit is consistent most of the time and there is always variety of styles.

I have been very satisfied with the items I have purchased from QVC but I have a complaint, during Covid-19 I found out that they are shipping items out of their NJ warehouse!! NJ is a hot spot for the virus! Wipe down anything you get from them! Not good QVC!!!

QVC's customer service was amazing. They were really quick and happy to resolve my problem and I left very satisfied. I couldn't recommend them more. I am a very happy customer and will continue to purchase from them due to my experience. :)

I purchased a Christmas ornament in late November 2020. When my order arrived, it was a box of lipsticks. I immediately got on chat with QVC support and was told by the CSR that 1) the original item I had ordered was no longer available and 2) I would need to pay to return the incorrect item that was shipped to me. I stated that I was not willing to pay for their shipping mistake and I wanted them to email me a return label, as the one that came with the incorrect order had been damaged. The CSR stated that a return label would be emailed to me within 12 days and she confirmed my email address correctly. I never received a return label.

QVC has horrible customer service. I cancelled an order in the beginning of February and never received my refund. It's now February 25th. I called over 5 times to get information as to why and when I would receive my refund of almost $400 and the manager that was supposed to call me back lied and noted my voicemail was full. While on hold with QVC, another manager called and left a message (funny it's no longer "full") but didn't give a direct call back number. So I'm on hold again with the general customer service number the manager left on the voicemail... You know the one that was "full". I will never order from QVC again, EVER!

Ordered the Pasta Maker 12/3/20 for an Xmas gift & 1/18/21 received an email saying they canceled my order. It was available elsewhere for the same $ then, but now is only available for almost 2x the $. I only now have learned how often this happens with them. It is absolutely the worst customer service and a completely unreliable company. I have no idea how they still have a strong business. It seems like they cancel a very large % of orders. This type of repeat behavior needs to be addressed. It seems like a scam/fraud. Failing to fulfill contract. Someone should file a class action suit. They sent no apology, or compensation for failing to fulfill my order. In the 6 wks since I ordered I never heard from them. For now I am reporting them to the BBB & FTC and strongly encourage you do the same if you have had a negative experience with them. If you are looking them up because you are considering buying from them, don't.

I order candle impressions set of two either 5” or 7”. They sent me one candle and then changed item description to only one candle. When I explained I have a screenshot that I could show. They obviously did not want to see it. Sorry they just lost a long time customer. Very disappointed not only in the Bait and Switch but most importantly the Denial!

I made a purchase on one card and QVC TOOK THE ITEMS and then charged them to a new acct. They then charged 3 items to the new card which was without permission. Be aware that they take money any way they can.

I was looking for a last minute gift for my wife for Christmas, and a Google search turned up exactly what I was looking for on QVC, for $10 cheaper than Amazon! Not a whole lot, but hey... ten bucks is ten bucks. So, I bought the gift! (Boots.) The problem is, the correct sized boots (5) were WAY too small. So, I used the return label to send back the perfect, unworn boots. Two weeks later, I get a $20 charge for the return.... what!? So now I actually paid MORE than I would've if I had gone with Amazon in the first place. But Amazon gives free returns, and it's MUCH faster. I could've exchanged the boots four times by now, and I STILL don't have the exchange/replacement from QVC. The only reason this gets two stars instead of one is that the original price was lower, which means if you know exactly what you want you MIGHT find it for less. (But don't let that fool you, most of what they sell is above retail cost.)