QVC

I purchased the tablets for my children 4 and 5 years of age. It's simple to operate and they enjoy playing games and doing learning lessons on it. I would definitely purchase another one in the future. My 5 year old has already learned to follow the prompts. She can turn it on and she loves to take pictures. My 4 year old listen to nursery rhymes and watch Spiderman and Mickey Mouse. He loves his tablet.

Easy Pay so easy to buy items that I would not be able to buy, not using a credit card. Purchased lawnmower, hedge trimmer, blower, vacuum, KitchenAid, yard umbrellas, Duraflame heaters, boots, many Christmas presents, all bought over years, all on Easy Pay small payment over 5 or less months no interest. People get in trouble using many credit cards. Use debit cards and Easy Pay.

I have bought food items, clothing and footwear. Anything that was wrong was rectified to my satisfaction. I have been a buyer for over 10 years. If you don't tell any business there is a problem then it can't be fixed. When placing an order, sometimes I ask the person if they have tried the product. They are very honest and helpful. I feel QVC has made vast improvements over the years. Please, never stop your excellent service, thank you. No, I am not related to anyone from QVC nor will I be compensated. I feel the future customers should be able to know they will get very good service. QVC wants their customers happy!

Before buying these shoes and reading all the reviews about QVC, I was nervous to place my order. There were few good ones but many bad ones. I decided I’m gonna try it anyway since I want the shoes and QVC gets a lot of business. My shoes came within 4 days, it was all perfect. I’m happy and satisfied with my service. Tracking my order was on point and easy, received my confirmation emails. I had a great experience ordering from QVC.

The Velour top and pants fit beautifully. The jacket looked a tad shorter on television but it is perfect! I ordered the navy blue and would like to find a lime green tank to go with it. There is a lime green seaming detail on the inside. Susan and Kirsten were fun to talk to. I mentioned my knee replacement so I have not yet ordered the pilates chair but it looks like a winner. I did mention that I love QVC so much. I jokingly call myself a QVC **. Maybe I should have said addict. Anyway, it's a fun channel. Helps me a lot w/ my gift shopping, as well. Hope to see more of Susan ** in the near future! Susan asked me to let her know how I liked my outfit. I LOVE it! Susan, you don't know it but we've been friends since 1970! :)

I just love love love this. I was a big Liz Earle fan but I have changed. The smell is amazing, my skin is so soft. I will never use anything else. I have recommended this to my daughter and friends. I am just going to order another jar so a don’t run out. Excellent. Thank you Elemis.

My wife has been dealing with QVC for a good 20 yrs, their Easy Pay is bull. You pay twice for your products, them and bank. The bank is not the problem, it's them. When questioned they give you the runaround. No more membership.

I ordered a Keurig for my wife’s birthday and received a shipped email with tracking. While tracking my package it stated “requested to send back to shipper”. I called QVC and asked why it was being sent back and they said someone had a bad account with QVC with that same address… We used QVC one other time around Christmas and had no issues and paid off what we ordered so not sure where that came from, but whatever I let it be and said, "Will you refund me the first payment?" And they said yes. A week has passed and no refund yet. So I call again and they said a refund was submitted but wasn’t completed. Now I have to wait 5 more days. BS!

I purchased sandals during the winter and did not wear them until the weather was warmer. Once I wore them around the house, I realized they didn't fit right and I did not like them. I returned them to QVC and 6 weeks later they were sent back to me. I called them to discuss their mistake and I was told it was after 30 DAYS and could not be returned! I asked to speak to a supervisor and was told there was nothing they could do. It is a unfair and ridiculous return policy given all the competition. It is unreasonable for a buyer to return merchandise in such a short time frame. QVC BUYER BEWARE!!!!

Have had the Q Card 4 years now. Same due date. This month's bill had a $19.63 late fee and $1.50 finance charge. I have always paid my bill on time. QVC had changed my due date to two days earlier and I failed to catch it. No notice of the change. I feel like I've been had. Beware! Check your due dates!

Lets keep in mind that my issue was from the order, to shipping, payments and customer service. I am not one that would place a negative if I had great feelings. Order placed for a laptop on November of 2018, purchase consisted 6 total payments for the amount of $459. When the order was placed I was charged the first payment, following the placement of the order I received a call from a representative confirming the order at 6:45am. During the confirmation call I have focused on delivery. I have indicated that a signature is a must, after I made that request the representative tried to make me feel stupid by saying that they meaning QVC would not deliver a product such as a laptop with a signature.

I order three sets of bowls and ramekins from QVC. Each product featured a serving spoon but when I received my order none was included with each order. I called customer service and they said that I was I would receive each on. After two weeks I did not receive them. I called again, this time they said they could not send them, instead offered a small refund. I am kinda put off by this but continue to order, but recently I am not receiving my orders as fast as previously. I don't know what is happening but they had better improve to keep me as a customer.

I've been shopping with QVC for 20 years. In the past, the customer service was stellar. Now they just want to flap their lips and argue. I've been an identity theft victim since 2014 when my social security number was stolen. I placed an order with QVC using Paypal. The amount charged was not the amount of the purchase. I contacted Paypal who said it's a QVC problem. I call QVC, tell them the problem and I cancel the order. Rep says charge will drop off, it did not. I call back and get a rep who wants to argue with me. I ask for her name and she hangs up on me. I call back and get another rep who wants to argue and flap her gums. QVC DOES NOT TAKE FRAUD SERIOUSLY. Now I'm stuck in the middle. I guess I'll have to file another FBI and police report.

Relating a QVC experience from two years ago. Received a $50 gift card for my birthday two years, When I tried to use the QVC gift card at the QVC outlet store, the store associate told me I could not use the gift card as it was not an "outlet" gift card but a QVC.com gift card. In other words QVC sells two different gift cards; one for online purchases and one just for the outlet stores. I have spent thousands of dollars over the years online and at the outlet store and up until recently I always found the outlet store employees to be courteous and accommodating. The denial of the use of my gift card would not have happened years ago.

Very disappointed in QVC as I have had plants before and they where well package but not this time. To have 3 broken plants, not good enough. I don't think I will order plants again unless you can package better than this.

You pay for shipping to receive the item, then when you return the item using the QVC shipping label they will charge you shipping AGAIN AND an additional insurance charge, don't waste your money!!! I would much rather buy from other companies that don't rip you off.

I placed an order and received the order confirmation email from QVC. And then a week later, I’ve never received any updates email on order status, so I called back. And the first representative said the order got canceled due to I provided my name as different from the order, and it’s canceled due to fraud. I understand that if fraud is involved, then the order will need to be cancel due to security purposes. But why do I never received any email saying that I’ll need to called back to confirm my info or my order is canceled. And I’ve never received any refund email at all.

Be cautious when returning items to QVC for an exchange. They advertise free shipping/return for exchanging an item. However, what they don't tell you is that it takes up to a month to get the item back in the mail. Also, you can't get any info about the exchanged item on the automated line, you have to speak with a human. AND, it takes up to 5 minutes to get thru. I had to return 3 separate items, and it's been the same story for all three. So don't buy anything you think you may have to return. I've been a QVC customer for over 15 years, but no more!

Do not apply or use the Qcard. They are a rip off. They will not let you pay your balance off because they want to charge you their high finance rate so they keep sending your payment back after you make it and say you owe them, and their special offers are lies, you never get them. I was promised $20.00 off my order if I used their card and that never happened, again they are trying to rip me off. I paid them off completely months ago and I called them last month and they said it was settled but now they running that scam again.

Updated on 05/24/2019: I purchased my Canon PowerShot HS camera, after 2 1/2 months of occasional use the focus became blurry & the shutter release button would not work, Called QVC for a REFUND. Was advised no past their 30 days, was advised to send the Camera into Cannon in for warranty repair, sent camera in. Received letter advising 'since repairs are not performed on the model you sent for repair we have shipped a new REFURBISHED product to you in exchange for your original unit.' Called QVC. Advised them that I purchased a new camera not to receive a refurbished camera. They did not Care, she stated that is up to Canon, so I called Canon. Advised them I did not pay sale price of $250.00 to receive a REFURBISHED camera & I wanted a Refund on my Camera, answer "NO. The warranty states we can send you refurbished camera so NO REFUND."

HATE 2 give them any stars. Hello QVC shoppers & potential shoppers, I too, felt the company had quality merchandise at a reasonable price & helpful service. I don’t remember exactly what triggered my concern with them but I can remember that I LOVED Tova Nights perfume, my absolute favorite perfume EVER, but found it was no longer being made or had the same lovely ingredients it once did. Then they lied about it over & over online & on their shows, saying it was the same.

I have been a customer of QVC since they were first CVN (over 34 year) & have spent thousands of dollars, over that time period. I have never missed a payment & have been an excellent customer. But I will never buy anything from them again. I paid the last statement, in full, on my Q Card on March 25 & received confirmation that they took the money from my bank account. I then closed the Q Card & shredded the card. Now QVC keeps sending me emails saying that I still owe them $23.26, because Synchrony did not send them the payment.

Had been using QVC for years spent several thousands of dollars without any issues went to make another purchase to spend another 1,000 and my order was canceled. Called in. "Supervisor" told me basically, "NOTHING we can do to rectify the situation. You can't order from us anymore because your phone number EIGHT years ago matches someone who owes." I asked could I work with their fake fraud department and was told no, I just had to deal with it. I will tweet, Facebook, Instagram and let everyone I know do not order from QVC.

Purchased Peter Thomas Roth face cream based on presentation involving Stacey Stauffer, a QVC expert. Product was overpriced and ineffective. Attempted to return product but QVC claiming refund ineligible due to return arrived after 30 day, even though I mailed certified return receipt at 20 days, with postmark. Stacey Stauffer is a charlatan, as well as the QVC.

Received (2) gift cards valued at $50/each from relative for Xmas. Recently went online to order product valued at $132 and wanted to put the $100 from the (2) gift cards towards the purchase w/ the remainder on a charge card. While checking out, one of the gift cards, triggered an error message and we were instructed to call customer service. After a long wait, finally got through and was told gift card was obtained from an outside vendor named Cashstar.com and that customer service could not help and would need to contact Cashstar. So, dutifully followed these instructions and upon calling Cashstar, was told no one available and to leave message w/ phone number so someone could get back to me. 5 days later and no callback, shock of shocks!

I returned two bras and they show on my account as returned, however they continue to take off the easy pay. When I called to get it corrected, I was assured that it was. Now, they billed me again for the same return item!!! In addition, they are still taking off the initial easy pay. I am paying $75 (the cost of 2 bras) for bras I already returned!! The last thing I bought from QVC, is THE LAST THING I BOUGHT FROM QVC!!!!

I have spinal stenosis, I thought my fairly new mattress was the bomb. Nowadays I have terrible back pain at and I think it's caused by my mattress and I need a new one to relieve my back pain. I plan to contact QVC.

I always pay for my purchases in full and never use flex pay. I received a collections letter for $14.52, yet as a consumer, I had never been notified of this alleged amount due! I tried to get into my account for information, they "temporarily suspended" my access because of the situation! That's o.k. with me... I will never deal with them again.

I actually spent time typing a detailed email, that was sent to 4 executives, and then finally someone who is supposed to be a Call Center Manager contact me, and still nothing. They are not even responsive to my bank card, who is also trying to assist me in my dispute with them. My credit card company allowed me to pick a category where I can get 3% cash back for my purchases, rather than the standard 1 or 2%. So I picked online shopping. Well every SINGLE retailer is coding me, as an online purchase, but QVC.

I returned two dresses I had ordered and returned them due to a size issue. The total order amount was $63.24, which included $3.48 for shipping and handling, $3.30 for tax, and $56.46 for the items. I spent $6.50 to send the dresses back in the original packaging. I chose the flex pay option ($10.54) when I placed the order, and this amount was charged to my credit card. Once they processed my order return, all I received in returning those two items was eleven cents!!! So I lost over $16.00 in this transaction!!! This should not be!!!! This company needs to be accountable and taken off the television airways!!!! They used to be reputable back in the day, and I don't know what happened, but judging from the other complaints, I wasn't the only one screwed! I have learned a hard lesson and will never ever order anything from them again. The Better Business Bureau needs to go after them for their unethical practices!!