Purchasing Power Reviews

Atlanta, GA

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About Purchasing Power

Purchasing Power is a financing program for employees of participating companies and organizations. It gives customers flexible purchasing options for various products and services by deducting payment from employee paychecks. It doesn’t charge for interest or late fees, and it doesn’t perform credit checks.

Purchasing Power Reviews

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    Page 5 Reviews 440 - 640
    Verified purchase
    Online & App

    Reviewed Nov. 5, 2021

    I have enjoyed everything that I have gotten from PurchasingPower and my job is the one that was offering this. When I first started off, the process was confusing. But now, over time, it’s easy for me to go and search around on the website and pick out what I need. It's a great service.

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    Verified purchase

    Reviewed Oct. 31, 2021

    The way they have Purchasing Power set up is great because they let you have all the information, how everything works, and how you're supposed to do it when you order something.

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    Verified purchase
    Sales & MarketingPriceOnline & AppBilling

    Reviewed Oct. 30, 2021

    It was super easy when I went on the app when I was ordering. I ordered my son some AirPods and an AirTag and they were super easy to find. I even got a 20% discount when I did the order. The shipping was also free. I was getting notifications and my order came right away. I also got the little protection plan, so that was another $2. So, I really enjoy that.

    Purchasing Power is a little more expensive than stores. But the payment with Purchasing Power gets taken out of your paycheck, so you really don't even notice it, compared to going and paying $300 for the AirPods. Then you're able to get it while you're getting the deductions taken out. I also bought through Purchasing Power last year around Christmas time and I didn't even realize that I already paid it off. You don't really notice it because they have those small installments. So, that's something I like. I love Purchasing Power.

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    Verified purchase
    Billing

    Reviewed Oct. 29, 2021

    We've been purchasing a number of things through Purchasing Power and we've had really good luck with them. Purchasing is all online. We've never talked to anybody. We just order it, it shows up and it comes out of my check. After a year, we keep tabs on it. It's a straightforward process. When you're financing it, it's done in a year. It's almost better than a credit card.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Oct. 23, 2021

    I recently got a dishwasher from PurchasingPower and the purchase was easy. I had two other things that were on there and I didn’t need those. PurchasingPower got on it fast and they got cancelled immediately. There was no fee, which we were worried about, but if it got shipped, it was going to require that fee. I was happy and I got what I was supposed to get. I had a good experience with PurchasingPower and the only thing I have an issue with is that I didn't know it was coming from Best Buy. I got a call from them and I said that I didn’t order anything from them. They asked if I didn't order a dishwasher and I was like, “Oh.” It would have been nicer to have known or expected when the dishwasher was gonna come. But it came and it was very fast.

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    Verified purchase
    PriceRates

    Reviewed Oct. 22, 2021

    I’m enjoying PurchasingPower. I started close to Christmas one year and it was convenient. I did all my shopping right here. I bought clothing, boots, computer, computer chair and computer desk. I also got jewelry and recently, I got some different furniture because my daughter moved. She’s in a school out of state and we got a set of TV, a TV table, a couch, barstools, a bed and a chest. They delivered to her apartment in Nebraska. She loves it because everything is quality. PurchasingPower’s prices are not ridiculously high and if people have the opportunity, they should go for it.

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    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Oct. 21, 2021

    I go in at PurchasingPower and choose what I want. Then I go through whatever it says, how I want it delivered to my house or to my mama's house, how I wanna pay, put a down payment, or if I wanna do 6 months or 12 months, choose that, submit, and then my product is on the way. If I’m not going home, I’ll send it to my mama house because somebody is always there. The items are really top-notch. It's just that you have to be in a state organization when purchasing there. I also get special offers all the time that's why I haven't stopped shopping. Those special offers help me out when I want something really bad. I just got the fireplace that I've always wanted. It's not put together yet but it's getting there. Then my washing machine went out and I was able to get one right away. I don't have to worry about going through the hassle of going to the store trying to find one. Right now, I’m waiting on Black Friday deals. Overall, I love them.

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    Verified purchase
    Customer Service

    Reviewed Oct. 15, 2021

    I ordered an electric fireplace from PurchasingPower.com and everything was perfect. But I just got a new dresser and it was not perfect. It has a hole on the bottom. I told the people that delivered it that I would have to check it all out. And they said, "No, they just do threshold delivery." It was just disappointing to get that and it weighed 150 pounds. So, it wasn't something I could lift by myself. They shined a light through the holes and said, "It looks fine. I'm not happy about this." The guy did notate that the box had two holes on the packing on his shipper information. It has a gouge in one of the drawers and a crack and a big hole on the bottom. It didn't affect the drawers, it's just that false bottom that goes across just to give it a finished look. But it looks like a forklift went through it. It obviously happened during the shipping.

    I couldn't even use a regular box cutter on it. It was like this heavy-duty box. So, I left work to meet the delivery team and had to go back to work. So, when I got home that evening, that's when it all came to light. I took pictures and I went online to where I could go to make that known. I've emailed them a couple of different times and I've put all that information in there, but no one has contacted me. Other than that, I love the quality of my purchases. The furniture and process themselves are wonderful. And the dresser is really heavy and bigger than I thought it would be. So, I was very pleased with that.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Oct. 3, 2021

    I called PurchasingPower.com to get some information from them. They were very understandable. It made me feel comfortable talking with them, asking the questions that I needed. They gave me the right answer that I was looking for. And they did not give me the runaround. Also, PurchasingPower's payment plans are low.

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    Verified purchase
    Refunds & PayoutsBilling

    Reviewed Oct. 1, 2021

    I love that I can shop however I want and PurchasingPower.com takes it out of my check. I don’t have to go to the store. It's just payroll deduction and it's easier to shop from. The payment is deducted every two weeks, but I could pay for it every six months or one year. Also, the delivery usually takes about a week or so. No more than two weeks. Everyone should have PurchasingPower.com.

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    Verified purchase

    Reviewed Sept. 30, 2021

    PurchasingPower.com's is way different than the other sites. That's a good thing. Also, every time I order my stuff gets to me the day that it's supposed to be there.

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    Verified purchase

    Reviewed Sept. 8, 2021

    I like the convenience of PurchasingPower.com. The process with them went fine.

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    Verified purchase
    Refunds & Payouts

    Reviewed Aug. 25, 2021

    PurchasingPower is a really good resource to have. If you don't have the cash right away to pay for things, it’s pretty useful. You can find good deals there.

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    Verified purchase
    PriceBillingRates

    Reviewed Aug. 24, 2021

    PurchasingPower's prices are a bit higher than cashing out at a retail. But the purchase comes out directly as paid and I don't have to worry about logging in and making a payment. That's one big advantage. Also, their site is easy and self-explanatory.

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    Punctuality & Speed

    Reviewed June 11, 2021

    If ordering anything that requires freight shipping be prepared for a long wait. I think a mule team could move items faster than this company. Ordered a similar product through a different company and shipping took a week to deliver. Over two weeks and the item from purchasing power has yet to move from the warehouse. Won't order any more large items from this company.

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    Contract & TermsPunctuality & SpeedRefunds & PayoutsStaffBillingHonesty & Transparency

    Reviewed May 27, 2021

    I have been with Purchasing Power for five years through my employer and found out today that they are liars and very deceitful. I was on temporary leave from my job and Purchasing Power knew this. I spoke to a financial representative and set up a payment arrangement with them. Within two months of being off the job, they sent me to collections and then when I spoke to another financial representative they said that it was already too late that they are no longer handling my account, that I will not have any money deducted from my paycheck and to conduct business with the debt collector they assigned my account to.

    Now, fast forward to today; as I check my paystub I saw that they deducted 2/3 of my paycheck. When I spoke to a representative, they told me that my check would be deducted until I am paid off. I have no problem paying my debts, but I do have a problem with being lied to and being deceived. Purchasing Power did have to lie and be dishonest to get their money. If they had told me the truth from the beginning then I would of taken the proper steps to be financially ready for when I started working again. I feel as though I have been violated and now I am distrustful of purchasing power and that they take advantage of people in compromising position. I used to uphold this company on a high standard but I am afraid that I can no longer promote or purchase anything from this company because I see that they are conniving, deceitful liars that don't care about their customers just about the money.

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    Verified purchase
    PricePunctuality & SpeedStaffBillingRates

    Reviewed May 19, 2021

    I bought a bike from PurchasingPower.com and it's of excellent quality. I ordered online and it was quick. I buy from them once or twice a year and sometimes, the prices are a bit more expensive than the store and that's due to the fact that people have to make payments on it. All in all, their program is a good thing to use if you don't have all the money to buy right out of the store.

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    Verified purchase
    Punctuality & Speed

    Reviewed May 11, 2021

    Everything's always awesome with PurchasingPower. I like the convenience of not having to pay all at one time when I need things and the quick delivery of the items. I'm always happy.

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    Verified purchase
    Customer ServiceCoverageTechPunctuality & SpeedOnline & AppStaffBillingRatesTransparency

    Reviewed May 6, 2021

    The website is safe. Once register on it and get approved, you have a log-on and you set up information. You get assigned credit then you buy your product. They send your order then verify if you’re still employed. They ship your order out to you and if you have issues, they give you barcodes in your bag. They also keep updates. Even when they modify, you'd still know how to use the website to navigate getting around to the different items.

    What is offered on Purchasing Power is what stands out. My friends are impressed with what the company offers and the different vendors that they have especially with everything going online. If you want to go out of town on vacation, they sell all these vacations that you can do a cruise or go to Europe. You can furnish a house on the site. It reminds me of Sears and the old school stores that covered everything but were more upscale.

    Purchasing Power doesn't have mystery products. You don't have to guess what the brand is or where did it come from. I had to upgrade my home office so I bought a desk and a chair. I recognized who the companies were. It's the same thing with the watches and fashion accessories. They carry entry-level, mid-level and high-end brands. Some items can be a little more than usual but because of the way the payments are spread out, they're not as high as other sites. It's even better than burning up a credit card. The customer service is awesome. I bought tires off of there on my other vehicle. They shipped the tires to my distributor and a $150 install card, and it wasn't even a week. It's a great program. It helps you balance your budget. It's payroll deduction so you don't have to spend all your money. The interest is upfront too. You get to track it and can pay off early.

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    Verified purchase
    CoverageTechPriceRefunds & PayoutsRates

    Reviewed May 5, 2021

    Purchasing Power charges too much for shipping. On everything you order, there's a shipping cost. I've gotten laptops, Nintendo Switches, cologne and perfume from them. As far as the price, other sites are cheaper. But I do it with Purchasing Power because I work somewhere where they can automatically come out of my check a little or nothing. Still, I could go to FragranceNet.com and what they charge me 100 and some dollars for, I can get for 80 at Purchasing Power. So, when they are charging $20 or $30 extra on some, I might go to another site.

    I got a ring through Purchasing Power. They said that my time had expired. I said, "How'd my time expire when I took out a insurance on the ring for three years?" I had a problem with them sending me the return labels. In turn of trying to get a return label, I ended up losing the ring. So, I'm out of a ring that I’m paying for. They also need to get with a company where if I ordered two different perfumes and a cologne, then that should be one shipping cost and not like the day I got some stuff. My stuff wasn’t that much, but the shipping cost was $64. Purchasing Power need to get with some companies that are not charging all of this or they just need to start getting all their stuff from one company. They should work with some companies that’s not ridiculous on their prices on shipping. Other than that, you get your stuff in no time.

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    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed May 4, 2021

    It’s easy to get different name brands or different types of items in Purchasing Power’s website. The prices are a little bit on the high end and it could be a little bit lower but you’re looking at the time you’re gonna take so it balances itself out. People should take a look at it. It might be worth their time.

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed April 28, 2021

    We were sent a postcard about Purchasing Power from Weis Markets. I was hesitant as there are so many bogus scams out there that I called Weis Markets myself because I wanted to make sure that it was a legitimate company and a legitimate offer. When I did call, the guy, Scott, told me that he and his wife use it all the time and they were pleased with it. He told me it was safe so I felt safe to go ahead and give the information then that I did.

    We had called Purchasing Power because of the computer that didn't come. We didn't understand why it wasn't coming. We were having a lot of storms here and I didn’t want it sitting out. They told me that it had been canceled because it was out of stock. We had to decide on ordering something else which we did and we got the Canon instead. I was disappointed that it wasn't our original order but we'll see how this one works. Overall, Purchasing Power seems to be a good system and a good way to get things. I'm really happy for it. It's a beautiful thing and I'm so thrilled that Weis is doing this.

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    Verified purchase

    Reviewed April 27, 2021

    I've purchased a whole bed set including a comforter, pillows and shams. I feel comfortable. I've also purchased numerous purses which I get compliments on and work shoes. When I purchased a laptop for my kids, it started off with me getting one for my daughter then I got one for myself too. All my purchases have been quality stuff. But the rug that I bought looked one way but when I got it, it was something totally different. That's the only order that was canceled.

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    Verified purchase
    Customer ServiceSales & MarketingPriceOnline & AppStaff

    Reviewed April 26, 2021

    PurchasingPower is not more on the affordable side but with being able to purchase with the pay as you go, it does make it a lot easier to afford. On a scale of 1 to 10, the website is a 10 being super easy. The only issue I have is I get emails where you can save 10% or 15% with a code. Whenever I go to put a code in, it always tells me that I can't use it for some reason. I can never get the discounts because the code never works. But the representatives are very knowledgeable and helpful. I had to return something and the guy was nice. It was easy and free. He walked me through it.

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    Verified purchase
    PriceRates

    Reviewed March 31, 2021

    I purchased a lot of stuff recently. I do it online and I like PurchasingPower's website. The prices are good too.

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    Verified purchase
    PriceRates

    Reviewed March 14, 2021

    The process at PurchasingPower was very simple. I went online and got my item in five days in perfect condition. Prices could be a little lower though. I was looking at a PlayStation 5 and that usually runs $500. But, the PlayStation on PurchasingPower was almost $1,400.

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    Verified purchase
    Punctuality & Speed

    Reviewed March 12, 2021

    First of all, everything with the purchasing experience went pretty well quick and well. I don't have any complaints about it. I just like the process of it to me and the clearness of it.

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    Customer ServiceTechPriceStaffBilling

    Reviewed March 10, 2021

    I have been thoroughly disappointed by the inability to resolve a matter with this company. At some point with my company of 17 years, I signed up for Purchasing Power after a divorce. I left for two years to go to another school system but came back to the company. Unbeknownst to me, I moved and never received notice that ONE payment (think it was the final payment) was not deducted from my paycheck. Since I've been back almost 4 years, I have been trying to reinstate my account but was told that it was "Charged off." I was appalled as I have communicated on several occasions that I would pay it off to be permitted to use the company again. I have been told that I will "never be able to use the services again" by several customer service agents. This is horrible.

    I am a single parent who is trying to make things better for my daughter and it's unfortunate to not be able to pay per paycheck to get some of the things we need. Further, I have tried to resolve this matter and pay whatever is needed to reinstate my account. Today I was told that even if it's paid off I can no longer use the account. Terrible resolution. This truly not good customer service.

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    Verified purchase
    PriceRates

    Reviewed March 4, 2021

    I put what I wanted in my basket. PurchasingPower.com gave me the total of my price, then I went to accept it and did the checkout order. I did a recliner chair, a fryer, and a necklace. I love them. I enjoy my stuff.

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    Verified purchase

    Reviewed March 1, 2021

    I purchased a carpet washer and a TV from Purchasing Power years ago when I was working at another company. I found out my company has it too. I went to the website and looked for the item that I wanted. I bought a treadmill and the quality was good. I like Purchasing Power and I recommend it.

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    Verified purchase
    Customer ServicePriceRates

    Reviewed Feb. 28, 2021

    It was easy to sign up, but it was a bad experience getting the product as it took a long time and they didn't explain why it was like that. I ordered it 1st part of December and I got it two weeks ago. But then the prices that were offered were good. I just wish they have better communication.

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    Verified purchase
    Customer ServiceCoverageBilling

    Reviewed Feb. 27, 2021

    The payment stuff works out and makes it easy, and the ordering process is easy as well. They have very good communication. One time I've ordered AirPods from there. One of them wasn't working. I called them and it had insurance through Apple so they directed me and gave me information. They keep the customer in touch with everything.

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    Verified purchase
    PriceOnline & AppStaffEase of Use

    Reviewed Feb. 26, 2021

    Last thing I bought was a washer and I love the process. One lady ordered from somewhere else, and hers took weeks, while mine took about a week. The website is pretty easy to use. Sometimes, there’s not a lot to choose from on certain products, but it's not bad. Sometimes, I wish that there were some cheaper stuff on there. But as far as the way it works, I like it pretty well. It helps me. Especially when I know I can't buy something like a $1,000 product right off the bat. It’s a lot easier to pay it off.

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    Verified purchase

    Reviewed Feb. 25, 2021

    My experience using Purchasing Power was awesome. The process of it is easy. It comes out of my payroll.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedOnline & AppStaffBillingRatesTransparency

    Reviewed Feb. 21, 2021

    I've used it a few times now. It's a benefit through where I work and they introduced it as kind of a cool way to almost finance a product. But as far as the experience this time around, it was great, as always. I got my order within a couple of days. It was nice and fast. It was an easy experience on the website. I didn't have any trouble understanding how it all worked. I can see it's already been updated through my work profile. So it seems like it's all good. Five years ago, I had another order where I ended up following up because something in my work profile changed and it interrupted the payment. But they were able to get that corrected right away. It was a positive experience.

    The prices are super transparent and depending on the product, it's definitely more expensive through the Purchasing Power website by quite a bit sometimes. But that's expected knowing that you're not paying interest on it. Instead, it's coming out as like a weekly chunk out of your paycheck. So for me, the price increase is justified by that.

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    Verified purchase

    Reviewed Feb. 20, 2021

    I got a couple TVs, furniture, and bedroom sets through them. The purchasing process has really easy steps. Just get online and go through the steps of what you want.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 19, 2021

    Purchasing Power needs to be more careful on how they send stuff out. I ordered a phone and they sent me a locked phone. I had to go all the way to find a UPS. I packed up the phone, put everything back in it, and took it to UPS. They were gonna send me some kind of password and I was in UPS for over an hour waiting on the password.

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    Verified purchase

    Reviewed Feb. 18, 2021

    I use PurchasingPower.com once or twice a year, if I really need something there. It's nice. I recently got a heater. I also got a watch and a GPS from them. Everything was nice. I did everything online. It comes out of your pay.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 17, 2021

    I was able to look through PurchasingPower.com and I found some deals that would help me with my home office. That was when I started using them. I normally do all of the purchasing online. I recently bought a desk chair and a desk. Then there was also a Google Pixel phone and Google Pixel headphone. They are 100% amazing. Everything was packaged perfectly, the style of it. PurchasingPower has just about everything that anybody can think of. They should just have more options for different things. Other than that, everything is perfect.

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    Verified purchase

    Reviewed Feb. 15, 2021

    The beauty of using Purchasing Power is it comes out of my paycheck before I even get my check. That’s the reason I decided to utilize it. I've already encouraged three of my coworkers to join.

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    Verified purchase
    PriceStaffBillingRates

    Reviewed Feb. 14, 2021

    I like the fact that the payments come straight out of my paycheck so I don't have to worry about missing payments or not paying them at all. I don't like the prices, but I understand them. We’re given the opportunity to be able to purchase things on payments so the prices are a little bit higher than where they’re regularly sold.

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    Verified purchase

    Reviewed Feb. 13, 2021

    I first heard of PurchasingPower.com through my job. It's very convenient to use.

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    Verified purchase
    PriceRefunds & PayoutsStaffRates

    Reviewed Feb. 12, 2021

    PurchasingPower.com is a good website that helps you get what you need if you can't afford to pay for it full-on. They’re decent prices. I recently bought a Keurig - one of those coffee machines. I just went on to the website and chose what I wanted.

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    Verified purchase
    Sales & MarketingOnline & AppMaintenanceStaffBillingRates

    Reviewed Feb. 4, 2021

    Everything went really well. I downloaded the app and if there's something I'm interested in there, I click. Then I have to agree to the terms and make sure I have a card on file in case I'm not working for the company anymore, so there's a way I can make payments for that. It's a very simple process. I like it. It's very convenient. I haven't had any issues since I've used Purchasing Power. The first time I used it was to purchase a flight, which was credited back to me because of COVID. I did my fourth purchase within the three years that I've been with the company. It's great. I have recommended it to my coworkers who do work for Sunrise. It helps you out. It's something that if you don't have the money right away, it gives you that option of making the minimum payments. It is overall a good solution financially.

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    Verified purchase

    Reviewed Feb. 3, 2021

    Purchasing a bed mattress through PurchasingPower was great. Delivery was great. It got here when they said it would. They carried it a flight of stairs. We’re happy. With PurchasingPower, I like the convenience of taking the money out of my check before it's taxed, and the options that they had were comparable to me shopping anywhere else. I would recommend them and I'd say, “Yes, they have good quality, good options, great service. No problems. I'm very happy.”

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    Customer ServicePriceRefunds & Payouts

    Reviewed Jan. 22, 2021

    I purchased a dining room table, and chairs. I set n the one of the chairs and it broke. Their set is cheap. I’ve been calling since December for a refund and they keep telling me I have to put the table in a box. I don't have a box that size. I will never order another item from them. Never.

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    Verified purchase
    Online & AppBilling

    Reviewed Jan. 22, 2021

    I wanted a tablet and a computer and PurchasingPower had them. I qualified for paying it through my job and they told me how much I was qualified for, the limit that I had and what the payments would be once I paid what I wanted. It was very clear and precise. I brag about PurchasingPower to everybody at work. I told them it was easy. You just go in there, put in your information and it’ll let you know what you’re qualified for.

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    Verified purchase
    Customer ServiceSales & MarketingOnline & App

    Reviewed Jan. 20, 2021

    With PurchasingPower, you just find something, you request for it, and they send it to you. I use the app on my phone. It was pretty simple. I purchased a TV. The shipping was a little confusing, especially with bulk items. I guess it's for private carriers. So, that's weird dealing with it. Also, you pay more for the product over time. But if you're short on cash, it’s definitely a good place to go.

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    Verified purchase
    Online & AppEase of Use

    Reviewed Jan. 19, 2021

    I like PurchasingPower. I would tell others to use PurchasingPower because the website is easy to use.

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    Verified purchase
    StaffBilling

    Reviewed Jan. 16, 2021

    I purchased a purse, Wii Fit, jewelry, Apple Watch, AirPods, and Nintendo Switch from Purchasing Power. It helped out when I didn't really have the funds right there to purchase everything that I needed. I talked with their rep when the Dooney & Bourke purse that I purchased was said to have been delivered but come to find out, they had run out of stock. On the whole, I had a great experience. I'd tell others to make their purchase and to make sure that they keep their job so that they can make their payment on time.

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    Verified purchase
    Customer ServiceRates

    Reviewed Jan. 7, 2021

    Purchasing Power's customer service is great but they should have more items in stock. Also, they tell me it's no interest but it is interest 'cause their rates are a lot higher.

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    Verified purchase
    Customer ServiceBillingSales Tactics

    Reviewed Jan. 5, 2021

    Purchasing Power has been great. I love it. I can purchase things that I like and love and make the payment on them. When I was trying to order a laptop, it was still showing on the site and I kept pushing the button so I could get into my shopping cart but it wasn't going anywhere. Normally, it would tell me it was no longer available and it didn't say that. So I called regarding that and that was when I found out. But I was able to purchase another one similar to what I was looking for.

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    Verified purchase
    Customer ServicePriceOnline & AppRefunds & PayoutsStaffBillingRates

    Reviewed Jan. 1, 2021

    I've been with Purchasing Power for three and a half years now. I have a PS5, an LG 50-inch screen TV, a Switch, three laptops, and three tablets from them. We also bought someone a gaming chair, a keyboard, a mouse, and a headset from there. You just go onto their website and search through tabs of what you're looking for. I usually compare prices or I go ahead and look at it, compare prices on the site then I go out and look at some off-site reviews. We wanted to make sure that we were gonna buy something that was going to work for what we needed it for. Purchasing Power also allows you to go ahead and do payment plans. As far as a regular straight across site, there's financing available. Sometimes it's a little high but that is, unfortunately, a price you pay for the convenience. So far, I don't feel that that price outweighs the convenience yet.

    I had to call customer service twice. One was when I got a set of new computer and my wife put a VPN on it. If you have a VPN on and it's showing that you're from some other country and not America, it's not going to let you order. That's the way I see it because I couldn't order anything. I turned the VPN off and I was good. The other reason I called customer service was inconsequential.

    Purchasing Power makes it so much easier to go ahead and get what you want now without having to worry about it. Like with Home Depot, it's set up through your paycheck so you don't miss the money. It's already taken care of. You don't have to run down the Rent-A-Center if you forget to pay. And they are not going to come and take it away from you. The other thing I like is there’s an automatic two-year protection plan on all electronics and it doesn't matter what electronic it is. You can add to that if you want to. I'm happy that Purchasing Power is there and I'm able to get the things I needed. They have good service and I would recommend it to everybody.

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    Verified purchase
    Customer ServiceCoveragePriceRates

    Reviewed Dec. 22, 2020

    I purchased a lot of things from Purchasing Power and I had no problems until just recently. I ordered a sweater from Old Navy and it never got to me. But it's fine. I fixed it. It was good dealing with their customer service.2020 was my first year of buying from them. Some of the things that you see on it are $60 way cheaper if you go to the store. So some of the prices are too high but the quality is good.

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    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Dec. 21, 2020

    I've purchased a vacuum, a floor cleaner and a washer dryer and I've never had any problems with Purchasing Power. This was my fourth time purchasing from them and I didn't have to speak to anybody. It was very fast and I didn't have any problems with the website. The price and quality were very nice.

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    Verified purchase
    PriceStaffRates

    Reviewed Dec. 17, 2020

    Buying from Purchasing Power was very easy. We filled out everything and within the timeframe that they said they would have my 55-inch Samsung here, it was here. The service was excellent and I got my TV at a good price. Sometimes I don't have all the money up front and it's great that they take the money out from the bank. I'm enjoying my TV so far. I recommend Purchasing Power.

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    Purchasing Power
    Response from Purchasing Power

    We're so pleased that you received great service and that you are enjoying your recent purchase, Esther. All of us at Purchasing Power wish you and your family very Happy Holidays!

    Verified purchase

    Reviewed Dec. 9, 2020

    I got a drill and a socket set online and their quality is perfect.

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    Staff

    Reviewed Dec. 7, 2020

    When I order my items are exactly what I order. The operators are friendly and very knowledgeable about the service and products the delivery are smooth and helpful. And My family loves Purchasing Power. Best thing to my family. On time.

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    Verified purchase
    Customer ServicePriceRefunds & PayoutsEase of Use

    Reviewed Dec. 2, 2020

    PurchasingPower.com is easy to use because the cost of what I buy is not coming out of pocket right away. It goes to my paycheck and I don't even realize I'm paying until I'm finished. My supervisor always does my purchase for me. I pick what I need or want off Purchasing Power and they ask for my ID number. If I put that in, they let me know if my purchase goes through. I've purchased two phones from them. The last one I ordered was a couple of weeks ago. I tried to order something else but the system said I didn't have enough, so I just ordered a phone. I recommend Purchasing Power and I would love to get more credit with them.

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    Verified purchase
    Punctuality & SpeedOnline & AppStaffRatesTransparency

    Reviewed Nov. 29, 2020

    Generally, Purchasing Power has been pretty good. I haven't had too many issues. Right now, I'm waiting for a TV to be delivered that's a week late. All the tracking information they've given me just says it's checked in to carrier freight in New Jersey on November 9th. I wish I had some more information if it's really sitting there or has it shipped. The website is very user-friendly as far as navigation. One of the drawbacks, though, is sometimes they will say that this is who the carrier is going to be or who's gonna deliver it, and give tracking information. Then the carrier will change, and they won't update the tracking information, and so you're sitting here, going off of one tracking and find out that it's getting delivered by someone else.

    But I can do my Christmas shopping and budgeted at the same time. I can set my own shopping limit and stick with it, and have it come out of my paycheck. Being that they are interest free and pay it off in a year, that's a bonus within itself. It's really convenient and I have recommended some of my coworkers about using it, especially right now the holiday season.

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    Verified purchase
    Online & App

    Reviewed Nov. 28, 2020

    I purchased a tablet, hoverboard, game, a purse from Purchasing Power. I do everything online and I would tell others to go for it ‘cause that's the way I go.

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    Verified purchase
    Customer Service

    Reviewed Nov. 27, 2020

    I picked what I wanted on my cart and completed the purchase. It was a pretty easy and simple process. I recently purchased the S10 Galaxy Plus phone. So far, I like it pretty good. My watches are pretty nice too. I'm using the Galaxy Buds that I bought from Purchasing Power. Everything is working pretty fine. I like Purchasing Power. They’re pretty good.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsRates

    Reviewed Nov. 26, 2020

    I got a grill, a fryer, a Currys Coffeemaker thing, and a laptop, and the NFL game. The only part I didn't like about it was at the time, I ordered it all and I maxed out my account, but they didn't put where you can get a $100 off if your order is over a $1,000. I spent almost $2,000 and then, they wouldn't give me the reward. But they put it on there after I spent all the money. I called back, and they did give me the 20% off for me being a first-time buyer. I had the customer service guy on the phone, and they were offering the $100 off for that weekend. So he should have put it in there for me automatically, knowing that the offer was being done.

    The prices are high. Some things are two or three times the price than you normally would pay. I could have bought the game from GameStop for about $30, but I paid $70 for it. But the advantage is that you pay for it later. So it's a good thing to do, especially when you don't have to pay right then. I’d recommend them. I bought four Christmas gifts out of that and I'm paying for it paycheck-to-paycheck, so it’s great.

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    Verified purchase
    Staff

    Reviewed Nov. 25, 2020

    It was fairly easy when I bought the Switch for a Christmas present. I'm grateful for the help in purchasing products that I might not normally be able to.

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    Chancellor increased rating by 4 stars.
    Customer ServiceContract & TermsPricePunctuality & SpeedMaintenanceStaff
    After a positive interaction with Purchasing Power, Chancellor increased their star rating on Nov. 24, 2020.

    Updated review: Nov. 24, 2020

    They came through so far with a replacement so they standing on their word... I was wrong... Thank you.

    Original Review: Nov. 24, 2020

    Yesterday on 11/24/20 I received a 75" inch LG tv. Delivery dudes came. Ripped open halfway the box to plug it in to see if it worked... The tv came on but he left it sitting sideways which I have pics of and when they ran out and slammed the door the tv fell and cracked. I tried to run and call then but they ignored my call... So now I've called Purchasing Power multiple times now trying to see what they are going to do because this tv 2100 dollars! So far I keep getting the same old, "We will call you in 3-5 business days with results!!.." Results of what!!... Nobody has asked for pics or anything. It's like they don't care.... It's pissing me off because I'm the stuck with a broken tv I never got to enjoy with no answers and I have to wait!... So far the customer service has made me feel like they don't care but charging me for something I never got to use!... This has been a horrible experience so far.

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    Purchasing Power
    Response from Purchasing Power

    Hi Chancellor, Thank you for allowing us to assist with replacing your TV. We apologize for the customer's experience. We appreciate your business.

    Verified purchase
    PriceRatesTimeliness

    Reviewed Nov. 24, 2020

    I had to log on to my employer portal, and then I looked it up. I already knew what I wanted, so I just went through, and I picked the pressure washer, and then it was here within days. It was really easy. I was able to find what I wanted and it was at the click of a button. It was really simple to do. This was the first time that I purchased with PurchasingPower, but I’ll definitely do it again. Their prices are reasonable and it saves you a trip to the store.

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    Verified purchase
    Online & AppRates

    Reviewed Nov. 11, 2020

    On the website of our work, there was an option to be able to use PurchasingPower. We needed a chainsaw and I went to the website, did some research and I was able to purchase one at a reasonable rate out of my paycheck. The chainsaw was good quality. PurchasingPower was very convenient and I'd tell my friends to use them.

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    Customer ServiceContract & TermsPricePunctuality & SpeedBilling

    Reviewed Nov. 9, 2020

    They are telling me 25 days after I placed my order that it's going to be another 40-50 days before I receive a Mattress. They say Serta builds all their mattresses so that's why it's taken so long. I have already made 1 payment and will make 2 more before I receive this Mattress. So after waiting on the phone for 45 minutes to talk with a manager to cancel this order she tells me that I will still be charged a 350.00 shipping fee for canceling. Even though it has not shipped yet. Someone needs to investigate these people because it's a ripoff..

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    Purchasing Power
    Response from Purchasing Power

    Hi Judy. The issue is now resolved with the replacement in transit to deliver. We apologize for the customer's experience, and thank you for allowing us the opportunity to make things right. You are highly valued, and we appreciate your business.

    Verified purchase

    Reviewed Nov. 3, 2020

    Everything's great with Purchasing Power. I bought a drone from them and the quality of the item is great as well.

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    Verified purchase

    Reviewed Oct. 30, 2020

    I logged into PurchasingPower's website, got into the shopping part of it, and found out what my allotment was. I purchased an iPhone 11 and it was sent to me shortly after. Using their site for this purchase was extremely easy. I really liked the website.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedOnline & AppRefunds & PayoutsStaffBillingEase of Use

    Reviewed Oct. 27, 2020

    I'm always raving about Purchasing Power to my coworkers. I also have many friends who asked me about Purchasing Power but a lot of my friends’ companies don't offer it. A friend down in Georgia went on the website and tried to do it on her own, and she wasn't able to do it. A lot of companies need to pick this up 'cause it's very good for employees. 100% of the time, Purchasing Power has what I want and what I need. I'm not turned down. I get it. The payment comes out of my check so conveniently and in no time things are paid off. So it is awesome for me and my family.

    I have been with Purchasing Power for three years now and my interactions with customer service have always pleasant and helpful. It's always what I need and I don't have to call back numerous times nor transferred around. My issue is always resolved immediately. The website is pretty easy to use for me. If I wanna go to all departments and I go down, if I don't click it immediately, it'll disappear. But it's really easy and accessible and it's everything I need and want.

    I sit at my computer, go into the website, pick whatever I want, put it in the cart, and put ship. If I wanna put down a deposit or not, I have an option to say yes or no. The payment comes out of my paycheck automatically through my job. But if it's not coming out of my check anymore, I have to have a second backup plan so I use my bank card. Then it's shipped to me within no time and it comes directly to my door.

    I have always gotten quality items from Purchasing Power. I was talking to a coworker who was going to school online and she told me to go to Purchasing Power and what it was. I went on the site, gave my information and I was approved immediately. I got my first Dell desktop computer there. It's a touchscreen and I've had it now for four years. It's still up and running. Now, I passed it on to my grandson for virtual learning. So now my grandson is using it. I also got a Michael Kors watch. I've had it now for years and it's still running and ticking. Everything I've got from Purchasing Power, I still have them and they still work. The last time, my purchase was a baby bath for a new grandbaby that was coming, a Waterpik for myself, and some perfume.

    Throughout the year, I'm using Purchasing Power, too much. I slowed down a lot since December last year because I had to file for bankruptcy. But I'm on the site at least four or five times a year for anything I need. When it comes down to the purses, they are a bit pricey. But I'm looking forward to purchasing furniture. I'm looking at a bedroom suite that I really want once I get my permanent address again. But some of the things can be pricey but I don't have to get them. I just look around. I'm not gonna complain because it comes out of my checking. It's not a one big lump sum payment, which is what people like me need to get what they want, buy themselves some time to get what they need and to be able to pay for it monthly is a blessing.

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    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Oct. 21, 2020

    My first purchase with Purchasing Power was my air conditioner and my microwave. Then I bought baby stuff 'cause my daughter's gonna have her first baby. Purchasing was pretty easy except for which my phone doesn't get a very good signal here, so it was difficult on my phone. But as far as the program that they have, it's perfect.

    When the unit that I bought had gone out, their rep sent me a return sticker, but I came to find out it just needed to be reset. They also told me that they didn't have anymore. So I was really concerned about that. He was knowledgeable on what he was doing. I got the five-year warranty plan on it, and he said it would take too long to get it back to me. So he wanted me to send it to PurchasingPower directly and try to get another one. They were very professional.

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    Verified purchase
    PriceStaffRates

    Reviewed Oct. 20, 2020

    Purchasing Power's reps were great and they helped out a lot. I purchased a cellphone from them and the process was pretty self-explanatory. The website was also simple to navigate. Their price was a little higher on some items. My experience was great. I would recommend them.

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    Verified purchase
    Customer Service

    Reviewed Oct. 19, 2020

    Our experience with PurchasingPower has been easy and convenient. My most recent purchase was a phone for my wife. It was the Galaxy A71. I put two things in that order and the other one was a computer. They both arrived really well. However, the first order I was getting last, which was not really a big deal for me, but I just thought it was weird. But other than that, I'm satisfied with Purchasing Power. I just hope there is a way we can live chat with somebody on that website.

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 17, 2020

    I've been purchasing from Purchasing Power for at least eight years and it's quick, simple, and hassle-free. The shipping doesn't take long either.

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    Verified purchase
    PriceRefunds & PayoutsMaintenanceStaffBillingRates

    Reviewed Oct. 16, 2020

    PurchasingPower has pros and cons. Their prices are a little overpriced, but it helped when I was in a pinch and I needed a gift. The quality was decent, but I had one that I was not happy with. It was a humidifier. I took out a warranty and it was a big mess. The unit didn't have any serial numbers on it, so the people that I had the warranty with wouldn't honor it. I ended up being screwed out of $300. I was really ticked. I'm still paying for it too. Truthfully, PurchasingPower is a ripoff. It's like a Rent-A-Center type, pay so much for what you're getting. It’s one of those deals, but it was convenient because they took it out of my pay. I got paid twice a month, so they took it out in two payments, which was cool. Now that I'm not working, I pay them once a month and I haven't paid them off yet.

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    Verified purchase
    Price

    Reviewed Oct. 15, 2020

    I got a good quality item through my first purchase with Purchasing Power.com. I like that with them, it's not an auto pocket cost. My purchase is something I can pay over time.

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    Verified purchase
    MaintenanceTransparency

    Reviewed Oct. 8, 2020

    I regularly buy something, every two to three months, from Purchasing Power. The process is easy and I am able to place the order. Then, they send confirmation and I usually get the products within that week. One time, I had an issue with the furniture that I ordered. I had gotten a loveseat and the item mostly was broken. But they sent somebody out and they recommended that I get a new one. Then, COVID happened and the agency wanted to send the thing, but they didn't want to put it in my house. So, I had to stay stuck with this loveseat thing. It's a big item and I can't put it in my house by myself. Besides that, everything else that I got from them has been good quality and recently, I got some perfume and some shoes. Other than that, they gave me a credit of 7,000 and because of COVID, they decreased the balance and they never really explained why. So, it'd be nice if they would give an explanation for that.

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    Verified purchase
    Sales & MarketingOnline & AppStaff

    Reviewed Oct. 7, 2020

    When I first moved out on my own, I needed help getting a couch. I found out about PurchasingPower through a coworker and with it, I could pay through my paycheck. That made it super easy for me to get a couch. I downloaded the app and went through the furniture available. I put in my purchase and put in my information from there. I then easily edited the allotment to my pay. I got the couch and I like it a lot.

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    Verified purchase
    PricePunctuality & SpeedBillingRates

    Reviewed Oct. 6, 2020

    When buying from Purchasing Power, you go online, pick what you want, then you go to checkout and they take out the payments off your paycheck every two weeks. They get you your product pretty quickly and the recent one I got from them was an iPhone 11. I did it online and my experience was a good one. I've also gotten a lot of stuff from them like Apple watches, TVs, and toys for the kid. Purchasing Power's prices are pretty good and fair and I've recommended a few people to them. It's just they've not been with the company long enough to get the line of credit. Other than that, I had a problem once for a TV I had that quit working. They’ve done everything they could with it and got it fixed. Then, they had a new one on the way within a matter of two weeks.

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    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppStaffBillingEase of UseLoan ProcessRates

    Reviewed Oct. 5, 2020

    I was trying to get some things squared away with payments. Instead of just paying the additional amount over my limit with another form of payment, I made a payment to my account, which took three days to post. Then, it was on a Friday when I made that payment, so it was over the weekend, and it ended up being more like five days, but it wasn't really that big of a deal. I had a promo code that was going to take $100 off and it expired. But the customer service representative from Purchasing Power said that they would still honor that code, even though it was going to take a couple of extra days for my payment to post through. So, that was nice.

    Other than that, the last thing that I got from them was a set of golf club irons and purchasing from them is simple if you have it set up through your bank account. You just go in there, click through the process, and that's pretty much it. Their website is easy to use as well and it's the same with the mobile Purchasing Power app.

    For the price, there's a little bit of a markup, but that's to be expected when you're it's like getting a no-interest loan on an item. If you are patient enough to wait for promos to come out on things, a lot of the times it can alleviate a little, but you would pay extra by getting it now and paying as you go. So, if you're a smart shopper, you can alleviate a bit of that extra overhead and I haven't really noticed too much of an issue with it. I also recommend Purchasing Power to all the new employees that we get. As soon as their six months is up and they're eligible for it, I always suggest a wide variety of things that you can find on there. It's basically like Amazon.

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    Verified purchase

    Reviewed Oct. 4, 2020

    It was nice and easy to go through the whole process of finding everything. The check-out has been nice and simple as well. So far, the quality of the items is great. What I like most about PurchasingPower is the ability to have just so much taken out of my paycheck every payday. This makes it easier to be able to purchase things and get some bigger items, and not have to worry about having all the cash upfront.

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    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Sept. 24, 2020

    In the past two years, I purchased three separate times from PurchasingPower. Recently, I purchased the Powerbeats Pro. I went online and they knew the payment process, how they did it the first time I ordered something. I got the product a week later. The only thing that happened this last purchase, I had ordered a different color and I received black. But it was okay, it’s not that big of a deal.

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    Verified purchase
    Customer ServiceOnline & AppEase of Use

    Reviewed Sept. 23, 2020

    Shopping through PurchasingPower is more convenient. I heard about them through my job and so far I've bought tires and a TV from them. The items are of pretty good quality. Customer service is good as well and their website is easy to navigate. I just have to know what I'm looking for.

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    Verified purchase

    Reviewed Sept. 22, 2020

    I purchased a sofa, a love seat and three sets of coffee table turntables from PurchasingPower. Their purchasing process was fine. Sometimes I was worried when they would drop-ship as the tables were glass. So, when I come home, I'm afraid to open the packages. Regardless, I'm really pleased with PurchasingPower and the quality of the items I've bought from them.

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    Verified purchase
    CoverageTech

    Reviewed Sept. 21, 2020

    I purchased a bedroom comforter set from PurchasingPower. I ordered it online and it came within about three days. Ordering it was very easy. I love it. I've done and almost finished my Christmas shopping. Whenever I feel like I need something and I know they got it, I go ahead and order it right then. I have ordered coffee pots and crockpots. I bought all coats for my kids and husband last year for Christmas. I bought a coat this year for my daughter-in-law. I bought the toolbox thing for my husband for Christmas this year. I bought the windmill thing for my son too.

    The products have very good quality. I ain’t had any problem. The only time I ever had a problem was when I first started doing it, and I ordered my husband a coffee grinder ‘cause he’s been wanting one and I was gonna give it to him for Christmas. But when they delivered it, it said on the box, “coffee grinder.” He got it off the porch, so he knew exactly what it was. I've sent them a note and told them, and they said they would take it into consideration and rethink how they send stuff out, especially during the holidays. I have never had that problem ever again. Everything that I had ordered has been in another box covering up what it actually was.

    In the beginning, I ordered the TV, and it was in the TV box, sitting on the porch. ‘Cause I lived out in the county. I didn't even have neighbors back then. So, that wasn't a good thing. But they fixed it and that's not an issue anymore. I don't have a problem with anything. We moved into a new house in February and ordered a grill for him for his Father's Day and his birthday altogether for the porch and the balcony. I’m fairly pleased with them. It is convenient and I can guarantee it to be here in a few days.

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    Verified purchase
    PricePunctuality & SpeedMaintenanceStaffBilling

    Reviewed Sept. 20, 2020

    PurchasingPower's process is excellent. I just pick what I want, put it in my cart and look for any promos. Checking out is really fast. I order a lot from them and in the years I've been using them, I've only had one problem. It involved missing chairs that I got with my wooden kitchen table. They tried to tell me that the site said that I was only purchasing the table. I disagreed with them and they ended up sending me two chairs to go with it. It was easy to contact them about the issue. Buying from them is a convenience especially when the payments come out of my paycheck in small amounts. The cost of what I buy is broken down over a year's time.

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    Verified purchase
    PriceStaffRates

    Reviewed Sept. 19, 2020

    I just bought a mattress and a pair of shoes. Purchasing them was very easy. Unfortunately, I had a big balance, which I have now paid down. I have learned to only use PurchasingPower in an emergency, like when I needed a mattress. I have neck and back pain, and it's not good. So I thought, “Okay, we're gonna have to do this.” And the price that they had for the mattress is better than a lot of places where I could have got it. With it coming out of my paycheck, it really helps. It worked out really well for me. The older I get, the more I need a decent mattress. So, it was very beneficial for me. I have already sent a friend over to PurchasingPower. I would highly recommend it when you get into a situation where you just need something and they're there. It makes it a lot easier. It is such a helpful thing, especially in these times. And you never know in life when you might need something and you just don't have it.

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    Customer Service

    Reviewed Sept. 16, 2020

    Due to the new criteria with verifying my account, I was finally told that the reason why the system cannot verify me is because my phone carrier does not meet their standards. I have a MetroPCs telephone number which is in my name but someone else uses it. What gets me is during the verifying process it does not say your carrier must be Sprint, Att, Verizon or TMobile. I was told now I am not qualified to use their services. Just great!

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    Purchasing Power
    Response from Purchasing Power

    Hi Latia! Thank you for allowing us the opportunity resolve your concern regarding authentication of your phone number. You are a highly valued, and we appreciate the opportunity to make things right .

    Verified purchase
    Customer ServicePriceStaffBillingEase of UseRates

    Reviewed Sept. 16, 2020

    I purchased some handbags and I did it all online. It's very simple. You create an account, get qualified to make sure that you're eligible for the program and then they tell you what your spending limit is. You then purchase whatever you wanna purchase that's on their site, which is easy to navigate. They're also very helpful if you call them. Prior to purchasing handbags, I had a revolving account. I would pay down, buy something else, and then pay down again.

    The prices are a little more than if you went to the store and bought it, but the fact that I pay it off monthly outweighs some of it. PurchasingPower.com is one of the better companies too. They're reliable, they have decent quality service and I like the program. Whatever payment method you use, it's reasonable because you know upfront. It's a good site.

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    Customer ServicePunctuality & SpeedRefunds & Payouts

    Reviewed Sept. 13, 2020

    I recently ordered a MACBOOK AIR and did not receive product. I contacted customer service about this issue and got nothing. I was told no credit will be given and I still have to pay for laptop, even though I did not receive it. Poor service and quick to take money for lost item.

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    Purchasing Power
    Response from Purchasing Power

    Hi William! Thank you for allowing us the opportunity to make things right regarding your concern of non-receipt of the Macbook Air. You are a highly valued, and we appreciate your patience with resolving the concern.

    Verified purchase
    Customer ServicePricePunctuality & SpeedOnline & AppRefunds & PayoutsStaffBillingEase of UseRatesTransparency

    Reviewed Sept. 7, 2020

    PurchasingPower is a great tool that the Home Depot signed up for their associates. I recently purchased a Hankook set of tires from them and after I placed the order, within a day, the tires were delivered to the installer that I chose. Then, I had to wait for a gift card and I did not know that I was supposed to call them to let them know that the tires were there, so I would have gotten my gift card earlier to have my tires installed. I just automatically thought that it would be delivered to me within seven days, so I waited. Despite that, I still got to put on the tires with no harm or foul. The installers that I chose did a great job and they let me know if there was something wrong with my vehicle. They also updated me on the condition on my vehicle and they referred extra warranty for it.

    Other than that, Purchasing Power's website is easy to use. It can be updated a little, but the front page where the user name and password go is fine. Also, their prices are a little more expensive, but that's because they're like a buy-here-pay-here kind of deal. They are like in the older days where you had to pay on time where you'd get the product then you'd pay every two weeks. By paying every two weeks, it's going to be a bit different, but there's no credit check. And it benefits me because I don't have to worry about filling out applications, then going and borrowing money.

    Buying from them is convenient, too. If you're a Home Depot associate, you pay every two weeks. They used to have that one option where you could do the 26 payments. But now, they got it different where you can choose to pay it out earlier, even though it's at a higher cost, but you can pay it out within six months or so. And that's awesome for when you want to buy a laptop or a tablet, and you don't want lingering payments every two weeks coming out of your check and you want to get it on out of the way. Plus, if you decide to pay it out, you just give them a call and say so.

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    Customer ServiceTechPricePunctuality & SpeedOnline & AppRatesTransparency

    Reviewed Sept. 6, 2020

    I bought lots of different things from Purchasing Power such as a TV, a pressure washer, and a generator. I'd go on their website and look at the item. Then, they'd tell me if it was in stock and I'd go through the prompts, follow the information and update it. Then it'd send me an email stating that my order had been processed and they'd let UPS or FedEx deliver it to me. But UPS is not one of my favorites and I spoke with them about having third party vendors deliver the stuff. I like their website but their prices are a little higher than other places. The difference is, they take the money directly out of my check and the most they would take out would depend on what I get. It would be $20 or $25, unless I get some expensive item then the price gets a little higher. Other than that, I'm satisfied with Purchasing Power. There are a bunch of different things that they got going on and it's a good thing to buy from them.

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    PriceRefunds & PayoutsStaffRates

    Reviewed Sept. 5, 2020

    I got an Apple Mac computer from Purchasing Power and it was easy. I just went online and picked from anything that I wanted. Then I looked at my credit and checked how much I could buy. When I talked to their reps, they were pretty good and they knew what they were talking about. So far, I would purchase two or three times from them in a year. Some of their prices are high and they could be better, but if I really need something, I'll do it. Also, I don't have to come out of my pocket to the full amount of the price and that is why I purchase from them.

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    Reviewed Sept. 4, 2020

    I tried out PurchasingPower last year and I didn't have any complaints with it. I ordered a black diamond ring and I loved the merchandise. The quality is great. I just ordered some toys for Christmas and they're great too.

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    Customer ServiceSales & MarketingPriceOnline & AppBillingRates

    Reviewed Sept. 3, 2020

    I purchased several things from PurchasingPower including phones and watches and I like the quality of the items. The process is easy 'cause you can just fill in search if you're looking for something specific and it'll come up. The app that I have is a good service to be able to purchase stuff off of. You just pick what you want, set it up and make sure the payments are right and that you have all your information. The price is also pretty reasonable because you're not gonna get just the price you would get in the store.

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    Punctuality & SpeedOnline & AppRefunds & PayoutsStaffBilling

    Reviewed Sept. 2, 2020

    I purchased a Bluetooth speaker from PurchasingPower. I went online on the website, looked for it, found it then went through the steps with the purchasing. It went through and they take the payments out of my account every week. I also bought a G-SHOCK watch so that’s what I’m paying off. I'll recommend PurchasingPower to anybody. They’re good. They are like Amazon. They care of business. There's some I ordered and it's hard to get money back or it's hard to get ahold of people. But with PurchasingPower, right away, I can keep in contact with them real quick. I like that.

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    Staff

    Reviewed Sept. 1, 2020

    I purchased my boyfriend's iPad through Purchasing Power. Though their site could be a little more user-friendly, they gave me an estimated ship date and every time, my order would come before that. I'm 100% satisfied with them.

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    Customer ServiceOnline & AppStaffBilling

    Reviewed Aug. 22, 2020

    I got a television from Purchasing Power. I like that the payments are automatically deducted from my paycheck. I've been using the company for three years now. The website is pretty user-friendly. Customer service is great and the products are good too.

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    Customer ServicePriceStaffRates

    Reviewed Aug. 21, 2020

    I did the last purchase on PurchasingPower a month ago and the quality was very good. I make 2 to 3 purchases a year. Sometimes, their price is a little higher but it's good. I talked to their reps when I tried to reset something like my phone numbers and they did great. I'm very satisfied.

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    Billing

    Reviewed Aug. 20, 2020

    I've bought necessities I needed that I couldn't afford outright such computers and tires from PurchasingPower. Buying from them is pretty easy ‘cause I don't know anything about computers and I'm able to get through it. It's really convenient to have this type of service. I don't miss it when it comes out in my check before I get my stuff so it works out really well. They quit taking the payment out of my check and they froze everything, and I did not know why. I found out somehow there was a glitch in the system so I got it corrected. I got everything caught back up and we’re fine.

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    Customer ServiceSales & MarketingRefunds & Payouts

    Reviewed Aug. 11, 2020

    I ordered a 75” TV and after about a week or so Purchasing Power sent and email saying that my order was processed. Another couple of weeks go buy and no additional status from them. I contacted them and was told that my order had been shipped and I was given the carrier name and a tracking number. I tracked my tv and I said that it was being shipped and was at Dulles Airport. No additional information. Today I call PP again and was told that my TV has been returned to them and they I have to pay a return fee of over $200 because I missed a call from the freight company.

    There was no email, text, etc from either purchasing power or the fright company. BEWARE if you order from them you will have to track her package every day and answer all phone calls even the ones that say SPAM CALLS. Little to no Effort was taken to communicate with the customer regarding shipping and delivery. Oh... any I was informed today that they have the TV that I ordered back in their possession but it will take up to 10 days to refund my money! BUYER BEWARE. READ ALL OF THE SMALL PRINT.

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    Punctuality & Speed

    Reviewed Aug. 6, 2020

    Purchasing Power has a search option, so if you know exactly what you want then you can just type in the item in the search bar. If not, then you can go through the different departments that they have listed until you find something that you want. I heard about them through a coworker and their process is really simple and quick to purchase. There are other sites where you can pay a percentage and you don’t have to pay all at once, but it's very painless with PurchasingPower.com. I’ve made purchases four times and I’ve gotten a couple of items each time. I got my AirPods through them. I also got other Apple products, including the Apple Watch.

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    Customer ServicePricePunctuality & SpeedOnline & AppStaffRatesTimeliness

    Reviewed Aug. 3, 2020

    I have purchased two computers, two alarm systems, a game system, luggage, a camera, two watches, and perfume. With the laptop that I bought for my kids in school, I went and compared the price between Apple and Purchasing Power. It was almost the same price, so I just went with Purchasing Power instead of going straight to the Apple store.

    It's really easy the purchase as well. It's just that I just keep forgetting my password. Apart from that, after you go in and find what you want, you order it. I did my credit a couple of years ago, and then that was still in there. When I click, I get an email about 20 minutes later that says my purchase has been accepted. The next day or the day after, I get an email that says my order has been shipped out. Also, the only time I talk to a representative is when something doesn't click on the website. I call them and they have been wonderful.

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    PricePunctuality & SpeedRefunds & PayoutsStaffBillingRates

    Reviewed July 29, 2020

    Through my employer, I got to know about Purchasing Power. I purchased a bed through them as well as a game for my boys. There have been several things over the last couple of years. You choose whatever items that you like and it'll just take you through the terms and let you know how much the payment is every month. The shipping is pretty fast as well. It's fine and it's fairly easy.

    I usually use them around Christmastime. I'm not a shopper like as far as going to stores. If I find what I'm looking for on Purchasing Power, I'll get Christmas items there. It' the same if I see something that I like maybe another time during the year, but maybe once or twice. This last time, there was an issue with the shipper that was chosen to deliver. I wanted the package to be held at the UPS location near me because I knew I was gonna be out of town at the time and UPS didn't do that. They actually left it there. When I came home, the package wasn't there but it said "delivered". I wasn't even in the state. The representative took care of everything and whatever needed to be done. But my issue was with the deliverer and not Purchasing Power.

    Also, the price is a little steeper with PurchasingPower. I compare pricing. If I see something somewhere online and it's cheaper, I would benefit better if I just buy it outright somewhere else. The only thing is with Purchasing Power, if you don't have the money right then, it's beneficial because you can pay for your purchase over time. It just depends on what's convenient for the person and whatever situation they're in. That aside, I haven't had any issues with the quality of the items that I've gotten so far. But I don't like the mattress of the bed that I purchased. It's just not as thick but it's just probably me not having knowledge and knowing what I'm reading.

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    PriceLoan Process

    Reviewed July 28, 2020

    PurchasingPower.com is a tad bit more expensive than the other site, but it's more convenient ordering and it can be taken out of my paycheck. I like doing it. It was online and the process was easy. It's also pretty easy to do get a loan. I had purchased from them several times. One of the items I bought blew up and started smoking. The quality was terrible.

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    Staff

    Reviewed July 24, 2020

    So far, Purchasing Power has been great for me. I bought an ice cream maker through them and I'm excited to make stuff with my grandchildren who are gonna be visiting me. I also bought bedding and a popcorn maker through them and so far, the quality of the items I've gotten has been very good. I'm very happy with everything. In the small town I'm in, no one makes enough money. It has been perfect for us to be able to take little chunks of money from our account or our check to buy and is not even noticeable. That is a fantastic deal. Plus, there is tons of stuff on Purchasing Power which I look at all the time.

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    Customer ServiceOnline & AppMaintenanceStaffBilling

    Reviewed July 23, 2020

    So far, I've purchased a bed, two phones, a meat grinder and a kids table through Purchasing Power. Buying from them is easy and I just open up an app on my phone. Their site is user-friendly. So far, I haven't had any issues with my products except with the kids table. One of the chairs for it was broken. They sent me another chair but that didn't match the rest of the chairs they sent me. Purchasing Power is really good. With them, I don't feel payments coming out.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed July 19, 2020

    Placed an order for a table. Arrived damaged. Spoke to customer service rep that advised me of the return/exchange process. Decided to exchange. Took over 2 wks for the exchange. Was told to give the damaged item to the delivery persons when they deliver the new table. 2 guys arrived a day early and did not contact me prior to. Protocol said I would be contacted 4 hours prior. The men had no idea about the return and no paperwork for the exchange. Immediately contacted customer service, was placed on hold while they dispatched the driver. The rep returned to the call, gave me an Auth # and confirmed receipt of the return item. I was told to allow 7-10 business days for the credit.

    3 wk, 4 wk, 5 wk 6 wk. I contacted them asking about the credit. Was told each time not to worry. Just allow 2 business days. Only for them to start deducting it from my paycheck. So now they are saying they don't have the item and I will be charged despite the back and forth recorded conversations with the reps. How can it go from, "We have the item" to "Oh we don't have it." Told them to contact their delivery persons. Searched for contact information of CEO but nothing. Spoke with a rep that said they have to reach out to the CEO on my behalf. STILL NOTHING!!!! NO CHOICE NOW BUT TO CONTACT BBB.

    Reached out to BBB and now Purchase Power want to remove the damaged item from my account but said they will do it this 1 time as a courtesy. Are you serious???? But now they are still trying to make me pay something for this damaged table. Their new calculation for my bal. still includes a portion of the returned item. This is not a good look at all. Your return policy sucks and the delivery persons are very unprofessional!!! Now I am fighting the fact that you can't calculate basic math problems. I am highly upset. I am not rich and only wish to pay for the items in my possession. Maybe I will be contacted by the CEO....

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed July 13, 2020

    Purchasing Power's delivery team is fast. Most recently, I purchased two rings from them but then one of the two rings is too small. Their team said I would get credited as soon as I return the ring. I wanted to purchase another one and they told me that they would give me a discount. So far, I've also purchased a television and cologne from them. I like everything about this company.

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    StaffBilling

    Reviewed July 9, 2020

    I bought my Fitbit and a bicycle for my son through PurchasingPower.com because with the COVID going on, everybody's trying to find outdoor activities and I can't find a bike anywhere in the town that I live. The purchasing process was super easy. They give credit because of where you work, and then they take the payments out of your paycheck every two weeks. I never miss a payment and that helps my credit. You can get everything from a dining room table to a sofa to washer and dryers. It's kinda nice for people that don't really have the money to get stuff right now but need it.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsBillingHonesty & Transparency

    Reviewed July 6, 2020

    I purchased a travel package to Universal Studios at Purchasing Power online website on March 4, 2020 for travel dates April 5-9 2020. As we all know due to Covid-19, Universal closed their resorts and parks. I called Purchasing Power immediately on March 9, 2020 to express concerns of Covid 19 traveling rapidly they assured me I would be able to cancel and there would not be any issues. Purchasing Power is a program that allows you to make payments that are deducted from my biweekly paycheck. As early as March 20, 2020..Purchasing Power immediately began deducting payments of $115.98 for a Cancelled Trip!!! They never even provided me with reservations from for the Universal Resort but immediately began deducting payments. I have paid $1043 so far to Purchasing Power for a trip that I never took, for a trip that I cancelled within 4 days due to no fault of my own due to a Pandemic.

    I have begged Purchasing Power to stop these payments from being deducted from my check, it is no reason they need to keep charging me something I did not attend and was CLOSED. I agreed to continue to pay for the airfare because the airlines did offer me a credit, with the airline credit I can use it on anything, not just airfare. With the Universal Resort hotel reservation, I can not return to Florida anytime soon, the cases are rising and my daughter can not be exposed to this Virus. Purchasing Power is forcing me to travel to a state that would put my daughter in severe health risk. They never even made the hotel reservation with Universal, they never paid them!!!

    They are just taking my Money for Nothing! They have completely ripped me off, this is now to me a fraud case. They offered to stop payments from my check for 90 days, they never even did that. They lied to the BBB stating they would do that and never did. I have never been ripped off and treated so horribly by a company at such a vulnerable time. I am completely disgusted. I will never make a purchase with them again.

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    PricePunctuality & SpeedRates

    Reviewed July 3, 2020

    I wanted to get something quick and PurchasingPower had what I needed. I wanted it to be paid off in a reasonable time and easy. The website was good. It had all the information I needed. I've gotten two laptops from them and it has good quality. The laptop I was looking for was for my daughter for college and it had all the things on it that it needed to have with that price and to the price. I would recommend my friends to try it and look at the website.

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    Price

    Reviewed July 2, 2020

    It's very easy to go through the Purchasing Power website. The shipping time was like three to five days. It's just probably a little more expensive than if I went to Costco, but it was fine. I'm down on my pay and it makes it easier. I don't have to lay everything out upfront. I've recommended it to people.

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    Customer ServiceSales & MarketingPrice

    Reviewed June 27, 2020

    I purchased what I thought would be a cute-looking, novelty gas pump liquor dispenser, in November of 2019. Product description says it's made of metal and glass. WRONG!!!! IT'S PLASTIC! The ONLY metal on this thing is the corkscrew wire piece that winds around the dispensing hose. For almost $60, I EXPECT MORE THAN CHEAP CRAP! It was returned, but as of June 2020, the PP site STILL has it as being metal/glass. This is FALSE ADVERTISING, and if they don't change it, they could find themselves being sued over this! Of course, I don't expect a response from them, because, hey, why should they bother?!

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    Verified purchase

    Reviewed June 27, 2020

    I purchased more than seven times and the process was wonderful. I could go on and look and check out the product, then I'd sit and read the subscription on what all it entails. I have gotten purses, tires, gifts for family members, items for my home, TV, television consoles, TV stands. The quality is good. I also like it because of the sturdiness of the cherry wood. I always let my friends know that PurchasingPower is a great tool to use. If there’s something that you need and they have it, it’s a great thing to go for. You won’t see anything lost, missing, and especially having it taken from your paycheck every two weeks, and there's only a 26 week purchase. I’ve have had a great experience and it’s not my last time.

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    Refunds & Payouts

    Reviewed June 26, 2020

    I've been using Purchasing Power for years and I love the website. It's easy to maneuver and it gives me the options to find for exactly what I'm looking for. I select the item that I want, go straight to checkout, pay for it, and it gets there sooner than they say it will. It can't get any easier than that. I've bought an Xbox twice, TV, laptops numerous times, and desktops numerous times. I'm thinking about going back and buying another TV. The only thing that I have problems with that I've purchased are the Dell products and Compaq laptop. I will never do those again. But other than that, everything has been great, like HP products are awesome, and I haven't had any problems out of any of my LG TVs. I've even purchased a trip through them for my birthday a couple of years ago. I enjoyed that. It's easy because you can buy it expensively, pay for it over time, but still have it. It's a really awesome experience. I like it.

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    Sales & MarketingPriceOnline & AppRates

    Reviewed May 30, 2020

    I heard about Purchasing Power at my job. Their prices aren't too bad. Some things might be a little too expensive compared to the store but it’s just the interest rate that’s pretty high. I recently bought a purse and it has great quality. I did everything through the app and it was pretty simple. I received the purse two days after.

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    PricePunctuality & SpeedOnline & AppEase of UseRates

    Reviewed May 21, 2020

    I am a union member and the process with Purchasing Power is pretty easy and quick when you’re a member. Everything is clear. I’ve purchased the TV about a year ago and I’ve also purchased house products. I purchase from them online and their website is pretty easy to use. But some of their merchandise is double the price where you can get it maybe somewhere else where it's two times cheaper.

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    Customer ServicePriceStaffRates

    Reviewed May 19, 2020

    I'm returning a cordless charger to Purchasing Power. It doesn't charge my phone. Despite this issue, buying through them has been very easy in the 3 years I've been using them. I usually do my ordering online but when I speak to a rep of theirs, I get respect and courtesy. Their prices are a bit higher than other retail areas I pay little by little. When I get paid, the cost is subtracted. I just see a receipt.

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    Verified purchase

    Reviewed May 17, 2020

    I bought a Michael Kors coin purse from Purchasing Power and it came faster than what they said it would. They said they would be delivering in 7 to 10 days. I ordered it on Thursday and it came on Tuesday. I’ve been with them for about four years and I like that it’s convenient. Plus, I don’t have to worry about paying. It comes directly out of my paycheck.

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    Customer Service

    Reviewed May 16, 2020

    I got the small HP printer that I ordered. I'm working remotely from home so I'm having to print a lot of stuff. We got emails at work that it can come through payroll deduct, which I like. Even though I chose the short-term, I could even pay it off even sooner if I needed to. That's even better so that's a big thing for me. The delivery was perfect. Everything was good.

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    PriceRates

    Reviewed May 13, 2020

    I’ve gotten a lot of stuff through Purchasing Power and I buy up to 15 times a year. I love the website. It's easy and recently, I bought a 65-inch TV and an Apple watch. The price is a little expensive, but it’s nice because it’s payroll deducted for me. If you have access to it, it’s great.

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    PricePunctuality & SpeedRefunds & PayoutsEase of Use

    Reviewed May 9, 2020

    I heard about PurchasingPower.com from a coworker and bought an iPad. Using the website was easy. It was easy to navigate. The cost was fine and flexible. It came pretty quickly and quite faster than I thought it would. I would probably purchase from them again. PurchasingPower.com was a convenient and way for me to get something that I needed right away without having to pay for it all upfront.

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    PriceRates

    Reviewed May 7, 2020

    I’ve purchased an Apple watch and a dryer from Purchasing Power and it went well both times. They get things on time and the price is reasonable. I like that I can buy it through payroll with my job and they just take it out of my check.

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    Staff

    Reviewed May 6, 2020

    I enjoyed the website. The purchasing process was wonderful and the representative helped me. I got the male wedding ring within two days and I loved the quality. Now I'm looking for an inside dining set but I can't seem to find it.

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    Staff

    Reviewed April 30, 2020

    I've purchased so many items from PurchasingPower.com and it has been easy and seamless. Their rep was professional and the items are of high quality. PurchasingPower.com has been the best I've ever done.

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    Staff

    Reviewed April 27, 2020

    I work for Cole's and they let us know that there was a new program at PurchasingPower.com. The online process was very easy. I got an item for my husband for his birthday and he has been talking about it for the whole year. That came in handy with Purchasing Power.

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    Customer ServiceOnline & AppStaffBilling

    Reviewed April 26, 2020

    I work with Cleveland Clinic and they have Purchasing Power on the site, which was how I got to know about it. A lot of people use it and purchase stuff. I bought a computer years ago and this year, I did a TV, a woofer and a pocketbook. Ordering is good because we do it online but there was one time I had to talk to one of the customer service reps and they were very nice. The website is okay and I don't have a problem with it. They gave me a limit though. I’ve been wanting this pocketbook for the longest and yesterday, I was trying to order one of those Michael Kors cross-strap bag. Mother's Day is coming up and I could treat myself. This was my only opportunity. When I checked, I probably went over my limit. They don't extend your limit because the payment comes out of my paycheck. Still, Purchasing Power is a miracle for me because at least I have the opportunity to get what I want in a timely basis, even though it takes a while for you to pay it off.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed April 23, 2020

    I got a lot of stuff - TVs, a PS4 game system, a car seat for my grandbaby, and a bouncer seat. They're pretty good items. They last and I still got them. However, some of the things that Purchasing Power sells are a little high, like shoes. Also, I ordered a PS4 game system and one of my neighbors maybe stole it. I called Purchasing Power, let them know what happened and they ended up sending me another one. But then again, in 2019, I had the same problem with a Nike sweatshirt that somebody stole from me from the same address. I don't know if they refunded the money but I never heard anything back for that.

    I have a co-worker that has been trying to get into ordering their stuff. She has been here for almost a year and she can never log on to it. We're prevented to log into our job thing, where you can order out the stuff. It's something about her login number. But other than that, Purchasing Power helps to get these items all paid off for a little amount of money. I recommended to all my co-workers to order stuff from them.

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    Sales & MarketingPriceOnline & AppRates

    Reviewed April 22, 2020

    I work for Compass Group and Purchasing Power is listed as one of the perks of our employment. I looked into it and saw some stuff there. Using their website has been great. On my first purchase, I got 20% off on a mattress. Recently, I bought some other stuff as well. On some of them, I compared prices on Amazon and it was more beneficial to order through Purchasing Power. The shipping time for the items was fine too. I would send people coupons to get them into Purchasing Power so I can get rewards.

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    Customer ServicePunctuality & SpeedBillingTimeliness

    Reviewed April 22, 2020

    Be careful buying from this company. If you do make sure you check your account after EVERY payment. I have had to contact them 4-5 times now because they are taking money then not posting the payment. This comes directly out of my paycheck like it does most other people so it would be very easy to not pay close attention to what is being posted and not and paying extra. Each time I get some response of, "Oh a case will be opened and you will be contacted back in 3 business days..." 4 business days and no response later and I have to keep fighting with them to post a payment that they so easily took. Worst experience I have ever had with a company. BUYER BEWARE.

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    Verified purchase

    Reviewed April 20, 2020

    Around November, I purchased a Christmas gift from Purchasing Power. I like that with them, I don’t have to go out and apply for credit. It's easy and I just click what I want then it comes, so it's really nice. And so far, everything I've bought from them has been good quality.

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    Customer ServiceStaffBillingTimeliness

    Reviewed April 14, 2020

    I’m a federal employee and some of the employees told me about Purchasing Power. I’ve purchased some furniture, phones, TVs, perfumes, grills, and just about everything from them. They pick the products and everything is top quality. I have purchased things from Wayfair and other places, and it’s totally different. And with Purchasing Power, my furniture as well as the dressers and stuff came assembled. One time, I had to make a payment that didn't come out of my check. So the next day, I called and was able to work with a representative to make that payment and make sure it was on time. They've been wonderful and everything from the site, the customer service, and the processes, has been pretty straightforward and there has been no complications.

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    Customer ServiceStaffBilling

    Reviewed April 11, 2020

    I work in a hospital and most of the employees there use Purchasing Power. I needed to buy a laptop once and someone there asked: “Why don’t you get it through Purchasing Power?”. I did that and 26 payments after, I paid it off and it was mine. I received the laptop immediately. I liked that with Purchasing Power, I don't have to be calling and I've never returned anything. I always get emails too. When they're shipping out my product, I always get a tracking number and they tell me when it's arriving. Plus, I get my product on time. Going with them has been an excellent experience. Everything I buy, I buy through this company.

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    Customer ServiceOnline & AppStaffBilling

    Reviewed April 9, 2020

    Purchasing Power has some really cool stuff and without them, I wouldn’t be able to get the things that I want for me. The customer service and the shipping are perfect. They give me a tracking number and they’re just right on time. They’re dependable and I don’t see the money go off of my check. I pay them and I just keep it moving. One time I had an issue and my payment stopped. When I got caught up, they were like, “Okay, you ready to go again?” It was really cool. And the website is great. It has really helped me. I never thought that I would be able to get something real nice like a Tom Ford bag or a Movado watch. Purchasing Power has given me the opportunity to get something like that and make me feel good. I’m very impressed with them and I love them.

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    Rates

    Reviewed April 8, 2020

    I love the process of purchasing with Purchasing Power, especially with it coming out of my paycheck, and me not having to pay interest or anything. I had them come out to take a look at my dryer because it wasn’t getting hot. They stated to me that it was probably the voltage in the house. I’m getting ready to move soon, so hopefully, it would start doing what it’s supposed to do and work as it needs to.

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    Verified purchase
    Sales & MarketingPriceStaffEase of Use

    Reviewed April 3, 2020

    PurchasingPower.com was easy to use. When I went there and looked, I thought the shed would come in handy. It was expensive but I got a good deal with the sales that they were having. It helped me a lot. It comes out of my check which I like. I also thought that the shipping was gonna take longer than expected but it didn't. I'd tell my friends to do it.

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    Verified purchase
    Staff

    Reviewed April 1, 2020

    My husband's an employee of Tyson and from Purchasing Power, the main things we've gotten are appliances, electronics and tires. Places like Tyson's Purchasing Power is very similar to the Rent-A-Center type places, which means products are at least twice as much. The online process is pretty easy. However, I would probably like more products along the lines of small appliances and things like that. Purchasing Power is kinda limited, especially with kids' stuff.

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    Verified purchase
    CoveragePrice

    Reviewed March 28, 2020

    I love Purchasing Power. Everything came way faster than I thought it would and the items had been great. I got my Amazon Echo Buds from them. Then recently, I had things in the storage that were stolen. I gotta replace my DVD player and it was easy for me to go to PurchasingPower.com, order one from them and then take it out of my paycheck. You can get into trouble with it. But luckily, the things that I bought weren’t that expensive. It’s maybe $8 or $9 that comes out of my check each time. I can also go in and pay more on it. It’s a great thing and I really like it.

    You can only use Purchasing Power after six months of employment. So I just started using it. I work for Delta and we have to go through the website for Purchasing Power. All of the items that we need are there and they have a lot of nice things. You can even get home items and stuff like that too. A lot of our people use it for Christmastime too, to keep them from spending out all that money at once. The Amazon Buds and the DVD player were things that I really needed and it saved me from going out and spending a whole bunch of money at one time. You have to really pace yourself with it. But my balance is all right now so once I get that paid off, I’m thinking about ordering something else from there. It is convenient right when you need something.

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    Verified purchase

    Reviewed March 27, 2020

    My friend has used them before and I decided to get a laptop from them. I like the quality.

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    Verified purchase
    Customer ServiceSales & MarketingOnline & AppStaffBilling

    Reviewed March 24, 2020

    I purchased a purse and a wallet from Purchasing Power. I did it through the app on my phone and it was very user-friendly. It also allows a payment plan. I also loved the quality of the products I purchased.

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    Customer ServiceTechPunctuality & SpeedMaintenanceStaff

    Reviewed March 23, 2020

    I have been using Purchasing Power for the last 3 years through my job and to say the least it has been very good. The convenience offered is great and the wide array of products is great as well. My issue is in recent months I changed cell phone providers which obviously come with a new number. Purchasing Power has recently applied a new criteria in which the number must be on records with your name. For whatever reason my new number is not working and my previous number now belongs to someone else.

    Despite me having a good standing current open order and a few previous orders completely paid off I am unable to make any more purchases. When calling you are prompted to use the last 4 of your social security to confirm identification. It baffles me how something as simple as a phone number is used to determine my identification and purchase authorization, but my Social Security is not. When I speak with customer service. No one is able to help me. This has turned my experience with the company very sour.

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    Purchasing Power
    Response from Purchasing Power

    Hi Richard! Thank You for providing the opportunity to resolve your concern. If you have any further concerns or questions, please reach out to the specialist during the hours of Monday-Thursday 9:30am-6:00pm and Friday 9:30am-4pm EST.

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedOnline & App

    Reviewed March 20, 2020

    I came upon Purchasing Power randomly at work as I was going through one of my hiring packets. I purchase from them every three or four months and so far, I've bought an Xbox, the TV, some weights, and some small other things. I go on their website to order and the process is pretty easy. But sometimes you have to keep on going through a bunch of pages just to find the size that you want.

    The delivery usually comes quicker than what they say it’s gonna be. But I had one issue when they ended up taking money out of my checking account without my permission. They said I wasn’t making enough to cover it, but I was. I called them about it and they told me they couldn’t do anything about it. That kinda slowed me down from ordering for a while. Other than that, everything I bought from them is in good quality and last night, I’ve turned a couple of my co-workers to use them as well.

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    Punctuality & SpeedStaffBillingTransparency

    Reviewed March 19, 2020

    I purchased something from this website through my employer. When I left said employer I moved towns. The bank where I was at didn't have a branch in my new employer's town, so naturally I switched banks. I notified PP of the movement and they said it wasn't a problem and that they would update my information. Well it's 3 months later and they are still billing the old bank account and absolutely refuse to change to my new bank. I have all the info for the new bank and even spoke with 2 different people on this matter and the bill still goes to the same bank. Don't expect any help from PP if anything goes wrong.

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    Purchasing Power
    Response from Purchasing Power

    Hi Wesley! Thank You for providing the opportunity to resolve your concern. If you have any further concerns or questions, please reach out to the specialist during the hours of Monday-Thursday 9:30am-6:00pm and Friday 9:30am-4pm EST.

    Verified purchase
    Customer ServiceOnline & AppStaffBilling

    Reviewed March 15, 2020

    PurchasingPower.com's customer service is very good. They're very helpful and very friendly. They help you right along. But they never have enough inventory and they're very limited to stuff that I look for. For instance, I was looking to get a bike and they don't sell bikes anymore. They sold them out last year and they didn't even have it down as part of their options. So, that was not good. And the more I look at their website, the more I see their inventory decrease.

    Other than that, I have gotten some TVs, computers, a laptop, clothes, and some UGG boots from them. I usually look out to see if I can purchase from them because I work at Home Depot and it's easier for me. They take the payments right out of my pay, so there are no complications, and my order is delivered within less than a week sometimes. So, that's helpful. There's a very good convenience in using them and I also have a niece who joined up because their company is on the list of companies whose employees can become members. But my daughter's company isn't part of the list so, she couldn't become a member and that's a tough one.

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    Verified purchase
    Customer ServicePriceStaffBillingRates

    Reviewed March 14, 2020

    I work at a VA medical center and heard about PurchasingPower.com from a coworker. I have purchased a Roku stick, some wireless headphones, and a laptop. Everything was very easy. It was just, “select,” and then, they pulled up everything. Then they asked me to select the payment type and to put in my card number. Then I got my product within two or three days. Every time I called and spoke to a representative, they answered my questions and if they couldn’t, they directed me to someone that could. They were also very professional. When it came to tracking my first package, which was the Roku stick, I didn't know if it was gonna be delivered directly to the office or to where I live, but they explained everything to me about my package.

    Although the laptop's price was a little bit higher, the way they set everything up was what made things easier. They allow you to make payments at a reasonable price and they give you different options to make payments. You don't have to worry about paying a big lump sum or you can if you choose to. Also, I appreciate the fact that when you select the product, it gives you what your monthly payment would be upfront, which lets you know if that is something you wanna purchase. I’ve already talked about PurchasingPower to quite a few people, especially if they're a federal employee. If the conversation comes up about purchasing something, I would always say to look into PurchasingPower and that it would benefit them better.

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    Verified purchase
    PricePunctuality & SpeedBillingRates

    Reviewed March 10, 2020

    PurchasingPower has some nice products and I make the payment plans easily. One of my co-workers referred me to them. I’ve ordered three times and I like using the website. The prices are fair and not overly priced plus, the shipping is fast. People should look into it and take advantage of PurchasingPower.

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    Destiny increased rating by 4 stars.
    Customer ServicePunctuality & Speed
    After a positive interaction with Purchasing Power, Destiny increased their star rating on March 8, 2020.

    Updated review: March 8, 2020

    A representative got back with Me and helped me complete my purchase.

    Original Review: March 3, 2020

    I'm not sure what I'm doing wrong but I am not able to purchase a vacation package. When I try it say order can not be reserved. And then its cancelled. I called customer service and they said wait a week. I waited a week and same thing. I'm not sure what's going on but it sucks and I'm not happy.

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    Purchasing Power
    Response from Purchasing Power

    Hi Destiny! Thank You for providing the opportunity to resolve your concern. If you have any further concerns or questions, please reach out to the specialist during the hours of Monday-Thursday 9:30am-5:00pm and Friday 9:30am-4pm EST.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 2, 2020

    I purchased a coffeemaker with a grinder from PurchasingPower.com. It’s a Cuisinart and we love that. I’ve also got an 86-inch TV and a 65-inch curved. The latest two that just came here on Thursday, maybe I was under the wrong impression when I bought them. They were two Cuisinart pots. I thought it was a set of three, but I only got one in each. It’s stackable. It said three and a lid. I paid $142 for one pot, and I bought two, so that’s $284 for the two pots. Where’s the other set? So, that was a concern to me where I said I was gonna call them because I thought it was a set of three and not one pot. I’d call them on Monday. I hadn’t reached out.

    I don't mind using the website but with what’s going on right now, they need to make sure that they're clear about their product. In my understanding, it was three pots and a lid, not one pot for $142. It doesn’t even seem reasonable. Even Rachel Ray has a set you can get for that amount of money. So far, I don't have a bad experience other than that one thing. I would recommend it. I’ve emailed coworkers and given them the site to go on and look because it comes through my employer. I really haven’t had anything that I could really complain about except for their delivery. When they delivered the 65-inch TV, they said, “Here you go, sign here, and goodbye.” But luckily, the TV is playing well.

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    Purchasing Power
    Response from Purchasing Power

    Hi Lola! Thank You for providing the opportunity to resolve your concern. If you have any further concerns or questions, please reach out to Purchasing Power during the hours of Monday-Friday 8:00am-10:00pm EST. Saturday 9:00am-5:00pm EST.

    Refunds & Payouts

    Reviewed March 1, 2020

    I purchased Christian Dior Jasper about 3 months ago, upon opening my bottle I noticed the imprint from my bottle from Macy’s was different, I took my bottle to the department store and they told me it was fake.. Very disappointed. Purchasing Power is selling fake items!! I want my money back.

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    Verified purchase
    Customer ServiceEase of Use

    Reviewed March 1, 2020

    PurchasingPower.com is pretty easy to use and they have good products. I purchased an I.N.O.X. watch for my wife and the shipping was very good. It wasn’t working when we got the watch, so we had to send it back. Their customer service was good and then they sent us another one. It seems to be fine now.

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    Verified purchase
    PriceBillingRates

    Reviewed Feb. 24, 2020

    I’m very low-tech and the Purchasing Power website works out pretty good. I was able to navigate it. I purchased two beds, a weed whacker, a leaf blower and just recently a power washer. They take out $99 every week, but I checked my check today and it was 256. They took about $160 more than normal. I’ve purchased from them for the past two years and they're good. I had Purchasing Power when I was at another job and I bought a couple of computers. Their prices are jacked up a little bit because of the payments but they’re not that far off from a store.

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    Sales & Marketing

    Reviewed Feb. 18, 2020

    This company will ship HIGH END things to your home with no signature required and when it's stolen off your porch they WILL STILL HOLD YOU ACCOUNTABLE!!! DO NOT order from this company if you work during the day!!!! Complete scam. I am in the process of seeking a lawyer.

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    Verified purchase
    Sales & MarketingPunctuality & SpeedBillingRates

    Reviewed Feb. 1, 2020

    I love how easy it is to set up payment payback, there is no interest and offers name brand products. They have several discounts available as well as the ability to make extra payments and early payoff with no penalties. They offer a easy return policy ad well and I have never had any problems with my credits being applied.

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    Billing

    Reviewed Jan. 28, 2020

    I appreciate the convenience of Purchasing Power; however, please be advised that 1 month after purchasing new tires, I was involved in an accident with a semi that resulted in my car being totaled. I was surprised to learn that there is no protection offered & I would still be responsible for payment in full.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Jan. 20, 2020

    My company used to utilize this company for great benefits in which it was. I had used it twice but the second time I had purchased a laptop bundle. I had received it damaged in where I wasnt able to use it. I contacted Purchasing Power and they were helpful by instructing to send back product and I was going to be issued a credit and then sent a replacement and then charged again in which will work itself out. I got a notice that they had received the return item and then sent me the replacement in which I did. After receiving the replacement I was then charged again but never issued the credit from the return.

    A year later I still haven't received the credit and still paying for the replacement laptop in which it is being deducted from my paycheck and everytime I call them they give me the same run around and admit of the fault and they are issuing me a credit. I call constantly to find out when and how I will be issue credit and no one knows how but it's being addressed. I have been charged over $1000 x2 but only have one laptop.

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    Purchasing Power
    Response from Purchasing Power

    Hi Michael! Thank You for providing the opportunity to resolve your concern. If you have any further concerns or questions please reach out to the specialist during the hours of Monday-Thursday 10:30am-6:00pm and Friday 10:30am-1pm EST

    Verified purchase
    Sales & MarketingPriceRates

    Reviewed Jan. 19, 2020

    Item arrived on time for a Christmas gift. My husband loves it. He was very happy. The item was packed perfectly. The item was something that I could afford. The discount I received gave me a better price. I would definitely recommend Purchasing Power to my family and friends.

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    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Jan. 16, 2020

    I recently purchased video games for the kids from PurchasingPower.com. I did it online and their process was quick and easy. They use the same process for the government employees. All information was already there and the prices were comparable to other websites. My experience has been good so far.

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 14, 2020

    Love Purchasing Power. Just wish they had more options with theme parks like Disneyland and ATV for adults. Maybe even Jet skis. I like the shipping. I get my products very quick. Also what about Gucci purses or Louis Vuitton. Any time I have an issue it is quickly resolved.

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    Verified purchase
    Customer ServicePunctuality & SpeedBilling

    Reviewed Jan. 14, 2020

    I'm still waiting for my payment to show. I have made 2 payments and they are not showing up and no one has gotten back with me yet. I'm trying to see when my payments will show up. I will be calling today to get some answers.

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    Verified purchase

    Reviewed Jan. 13, 2020

    My experience went well. I was able to place the order without an issue and receive my items in a timely manner. I have had no issues with any orders that I have place with Purchasing Power. All have gone very well for me. I will continue to use them in the future for items that I would like to purchase for myself and my family.

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    Verified purchase
    Billing

    Reviewed Jan. 13, 2020

    Easy process simple terms. Will for sure use Purchasing Power again. All the items that I purchased came on time shipped very securely and was the product describe. The payment plan is great and comes out every two weeks without hassle or worry. Thanks.

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    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Jan. 13, 2020

    Very pleased with the product and ease of ordering. Came in a timely manner. Easy to order and love the payments set up in a year. I am able to get what I want. The process is easy, quick, secure, and worry free. I would recommend Purchasing Power to all my friends and family.

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    Verified purchase
    PricePunctuality & SpeedEase of UseRates

    Reviewed Jan. 13, 2020

    Very satisfied with ordering from you. I'm hoping your selection of products expands. Products have always come as they were described on your site. Very easy to use your site. Very quick delivery, even at the holidays. I am also hoping more people will start ordering from you, with the hope that maybe you can lower the prices a bit. Thank you.

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    Verified purchase
    PriceStaffBillingEase of UseRates

    Reviewed Jan. 12, 2020

    Very user friendly web site. Ordering was very easy and products were shipped and received within 4 days. Although the prices are inflated compared to other sites, it is worth it to have such the ease of Purchasing Power and payments automatically taken from your pay.

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    Verified purchase
    Customer ServicePunctuality & SpeedOnline & App

    Reviewed Jan. 12, 2020

    Everytime I use PP I have a great experience overall even when I call with a concern. Thanks for your great customer service and fast delivery’s! Every item came on time or before expected. I will always continue to look first on the website for future buying options!

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    Verified purchase
    Customer Service

    Reviewed Jan. 12, 2020

    I’m excited with my new vacuum. I felt apprehensive spending the extra money but it saved me time at the store. We love our new phones. Both were our only gifts this season. The checkout experience was flawless. The phones were delivered to the wrong door. Fortunately, my neighbor figured out the mistake. Thanks for offering the credit especially during the holidays. Forever grateful.

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    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Jan. 12, 2020

    Shopping with Purchasing Power is quick and easy. No frustration paperwork. No long waits. And no hassle payments. I love the convenience and all the options. I have been a customer for several years. They have everything you can think of. It keeps my family happy.

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    Verified purchase
    Customer ServicePunctuality & SpeedMaintenance

    Reviewed Jan. 12, 2020

    My phone came and was not unlocked. As given as a gift it's embarrassing to explain you'll need to wait. The whole process was not easy. I could see if I was returning because I didn't like it or it was defective but not being unlocked??

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    Purchasing Power
    Response from Purchasing Power

    Hi Lorri! Thank You for providing the opportunity to resolve your concern. We do apologize for any inconvenience that you have experience with your order. The reported service failures will be addressed, as going forward, we do not want another situation like this to occur.

    Verified purchase
    PriceBillingRates

    Reviewed Jan. 12, 2020

    I have been using this program for over nine years and have been happy with everything I’ve gotten. Now the prices are a little higher, but it’s convenient and I don’t even notice after the second payment that it is coming out of my account. Worth the price increase.

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    Verified purchase
    Refunds & Payouts

    Reviewed Jan. 12, 2020

    I purchased a couch and love seat that has had replacement once but it has ripped again in the same place and more. The quality was horrible. I paid for this and have huge regrets. Afraid to go through fix again. Just want my money back.

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    Purchasing Power
    Response from Purchasing Power

    Hi Angie! Thank You for providing the opportunity to resolve your concern. If you have any further concerns or questions please reach out to the specialist during the hours of Monday-Thursday 10:30am-5:00pm and Friday 10:30am-4pm EST.

    Verified purchase
    Billing

    Reviewed Jan. 11, 2020

    I was so happy with my purchase. Received right away and the payments are fabulous. Thanks for saving me in a last minute gift purchase. Very beautiful. Michael Khors watch was a perfect condition and packaged beautifully! I like that the tag was left on it to clarify it was authenticated.

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    Verified purchase

    Reviewed Jan. 11, 2020

    I love the ease of Purchasing Power! I’m one happy customer!!! I love the flexibility and selection! Thank you!! I would recommend it to anyone! I always tell my family and friends. I hope people enjoy this as much as I do! I hope they add more clothing items in the future!

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    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed Jan. 11, 2020

    Items were sold out. Received an email I cancelled other items. Missed huge sales due to that! Still haven't received my credit...amount being took from paycheck is incorrect..too many steps to get my acct right, then I still have to go through a process to get my shipping fees back.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Jan. 11, 2020

    I received the second entertainment console yesterday and again it is damaged! The delivery guy and myself opened the box to inspect it for damage. There was no visible damage, so I signed to accept the shipment. When I began to assemble the product, I found damage to the front of the entertainment console under layers of styrofoam. It appears that the sliders for the drawers were on top and scratched the front and chipped the wood at some point from the factory to me. I sent J ** a customer service rep, an email containing pictures of the damage. I offered to work with the company because I am exhausted with this experience. He only offered to knock off $50 for the damage and the months of time your company wasted of mine. I told him that, "If I sent this back to you the most you would get out of it selling it as scratch and dent is $200 and I will be turning you into the Better Business Bureau!"

    I have been ordering from you for over 12 years I really like the convenience of having my payments made directly from my payroll. This will definitely be my last purchase with this company. This has been the worst experience I have ever experienced. This whole purchase was supposed to be a Christmas gift but you all ruined that.

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    Verified purchase

    Reviewed Jan. 11, 2020

    Am very happy with my purchase. Works very well. I would recommend this site to anyone in the union. We have bought multiple items from the site and have been happy with them. The wife is planning on buying a dishwasher in the spring also and plan on purchasing it from the Purchasing Power web site.

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    Verified purchase

    Reviewed Jan. 11, 2020

    I have always had a great experience with Purchasing power. They have very good products and a easy website to use. Having the convenience of the money coming out of my payroll is great. Their shipping is great too. I got everything here before Christmas which made my life so much easier.

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    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaffBillingRates

    Reviewed Jan. 11, 2020

    I use PP site since 2014. The selection and variety of items from my point of view became worse 10 folds and the prices have now mark up 5-12 times compared to my area. I buy some items from PP site not because I can not buy on other sites or in stores (and yes, I do have 9 credit cards), but because I do not have time to do research or go to another retailer or I can afford your inflated prices and purchase because I want to. What stops me from buying from PP is your refund system: 1-2 billing cycles=1 month are not acceptable to stop charges.

    Also, your site is empty, there are no items that made me excited. Your jewelry selection is terrible, there are no new items, no real stones, no new designs. There are no jewelry boxes, women’s bags selection is poor, no matching accessories, shoes, coats/jackets, etc. No designers items. S&H is too high and not offered too often. Customer service reps just provide promises without solving problems. I made decision to stop purchasing from PP.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Jan. 11, 2020

    Not only have I waited over a month for my bedroom set I get a call to tell me they will only be delivering a part of my shipment because one of my night stands were ruined but they don’t have a clue when that will be so I still have to play the waiting game.

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    Verified purchase
    PricePunctuality & SpeedBillingRates

    Reviewed Jan. 11, 2020

    Easy to manage payments, items where all in stock, it was a very fast delivery. All a+. Prices could be a little more on the desirable side, but I know it's financed somewhere somehow.. Will more than likely order something else once this is paid off.

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    Customer ServiceStaffRatesTimeliness

    Reviewed Jan. 10, 2020

    I'm so irritated and frustrated with this company, especially seeing that I work for the Government and they claim to want to help us. I have been trying to order a phone since December and each time I submit my documents, they say I've turned in all documents, but then the next day, my order is cancelled. If I could give a 0 rating, I would and no, I don't recommend this company. They're a joke.

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    Purchasing Power
    Response from Purchasing Power

    Hi Brandi! Thank You for providing the opportunity to resolve your concern. If you have any further concerns or questions please reach out to the specialist during the hours of Monday-Friday 8:00am-10:00pm EST. Saturday 9:00am-5:00pm EST.

    Refunds & PayoutsMaintenanceBilling

    Reviewed Jan. 9, 2020

    1 star: Bad. Your review. Purchasing Power was presented to me as a company perk. I am a teacher and due to the well known low salary of teachers, assistance with purchasing big ticket items is much needed. The company allows teachers to have the payments deducted from their paychecks over time. Initially, it was a great service, until I paid my account in full and they continued to deduct funds from my pay for 3 consecutive pay periods despite my repeated request to Stop the deductions. They took several weeks to fix the problem and longer to refund the overpayment. I DO NOT RECOMMEND BUYING FROM THIS COMPANY!

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    Purchasing Power
    Response from Purchasing Power

    Hi Marsha! Thank You for providing the opportunity to resolve your concern. If you have any further concerns or questions please reach out to the specialist during the hours of Monday-Thursday 10:30am-6:00pm and Friday 10:30am-1pm EST.

    Verified purchase
    PriceStaffBillingRates

    Reviewed Jan. 9, 2020

    I've been with PurchasingPower since 2016, and I have I bought a couple of TVs, an Apple Watch, a Beats, a perfume, and blankets. They have a lot of stuff and they are high-end things, and I've been ordering constantly from them. I have an 18-month plan. Purchasing from them is easy. Their prices, however, are a little high -- if you are able to go to the store and buy some if you have the cash, you can get it little bit cheaper. But, I'm not in a position to do that most times, and I don't drive, so it works for me. I like that they take it out of my check so it's not a bill, and it has always been taken care of.

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    Verified purchase

    Reviewed Jan. 8, 2020

    I purchased a couple of things online and the process is easy. I didn’t have any problems. You would have to try for yourself to see if you like them.

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    Verified purchase
    Customer ServiceOnline & AppBilling

    Reviewed Jan. 7, 2020

    It's easy to buy from Purchasing Power and the payment is taken directly out of your check. So far, I purchased a TV, a couple of laptops, some video games, a watch, and a purse. My experience has been good but their website doesn't give you a full description on certain items. I just purchased a computer and after I opened it and started downloading items, I realized that it wasn't what I wanted. Then, I clicked on the chat button to see if I could return the item and I had a horrible experience with the person that I ended up talking to. But I ended up keeping the computer even though it wasn't what I wanted because he couldn't give me a clear answer. He was unsure as well because it took him a long time to respond to me during the chat. Other than that, the quality of the items I bought from them is great.

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    PriceStaff

    Reviewed Jan. 2, 2020

    I’m new to Purchasing Power, so to begin with I ordered two small items. The problem began when I ordered a larger item, which is a shed. I had been tracking my order since 11/14/19 only to find out on 12/18/19 that my order was never in transit or was never passed onto another carrier. NSD then put in for a replacement order & now it looks as though I’m being charged twice for a shed that I’ve yet to receive. I chatted with a Purchasing Power rep & the rep said I’d have to get with NSD in order to have my account credited. At this point I’m overly frustrated & just want my shed delivered.

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    Customer ServiceStaff

    Reviewed Dec. 31, 2019

    With such good reviews from my co-workers, I decided to give Purchasing Power a try. I was already shopping for a set of mattress and since my co-workers had such good experience, I thought I'd have the same. Boy was I wrong. I placed the order 12/6, upload all of the required information, and waited 48 hrs to check the status of my order only to find out nothing with my order was done for 4 days. After numerous calls, I finally was able to speak with someone whom told me what the issue was and she immediately fixed the issue to finalize my order on their end. Despite talking to other representatives the previous days, none of who could have read the notes in the system to inform me of the issue.

    Finally the order was place 12/11 and I was informed that my order would be delivered via freight and that I could expect a call from someone on 12/26. Well 12/26 comes and goes. Today is 12/31 and I still have not heard from anyone about my delivery so I decided to give Purchasing Power a call especially since I noticed the payment had been taken from my account already. I spoke with someone today that informs me that they see a note in the system from the vendor that my order was cancelled and if I still wanted the order I would have to reorder the product, **!. With no explanation as to why, now I'm going back and forth about getting my money back. Poor communication and poorly trained staff (some not all). I will never purchase from this company and will discourage you from doing the same.

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    Purchasing Power
    Response from Purchasing Power

    Hi Teresa! Thank You for providing the opportunity to assist with your concern. We apologize your experience, and thank her for allowing us the opportunity to make things right. If you have further concerns or questions please reach out to the specialist during the hours of Monday-Thursday 10:30am-5:00pm and Friday 10:30am-4pm EST.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2019

    My experience with Purchasing Power was excellent up until I had to take a leave of absence from work! Now it is a nightmare! I called In to customer care and chatted with an agent prior to going on leave so that I would avoid the exact thing that is happening right now! I was assured that I would Be fine and that my job would notify Purchasing Power that I was on leave. Payments were not suspended while I was out of work on FMLA and my payment amounts continue to increase. This has created a huge financial burden on me and my family! I have reached out to representatives several times and have not received one resolution!!! This is a nightmare! DO NOT SHOP WITH THIS COMPANY!!!!

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 20, 2019

    My first purchase with them was a bedroom set. It was a headboard, footboard and a dresser with a mirror. In my second purchase, I bought me and my son the new Apple iPhone 11. I work at the Cleveland Clinic, so that was how I was introduced to the Purchasing Power option. It’s accessible, quick and easy with Purchasing Power. I was able to decide what I wanted instantly. Also, I like the fact that payments can be taken from my payroll.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 19, 2019

    First I would like to say that Purchasing Power did send me a great product and the delivery was very speedy. The product came in perfect condition without any damages. The customer service advocates were very helpful and patient, never rude or disrespectful. If it weren't for this one issue would still continue to use this service. The issue I have is with the information provided to me. I first had some issues with getting my account set up but was still able to place an order with the 20% discount (a total of $700 off) for first time purchase. My order was then cancelled due to employment verification, which I was able to resolve quickly and tried to resubmit my order. The customer rep said that was not possible and that I would need to recreate a new order without the 20% discount, but once the order has been placed and I received the tracking number I could call back and have the discount applied.

    I received the tracking number, called and the rep said the discount would be applied and would reflect on my account within 5 business days, it did not. I called again, spoke to another customer advocate and she promised that the discount would be applied within 5 business days, it did not. Called a third and this time the customer advocate said the discount was denied and that the request had gone all the way up to corporate and declined at that level. I asked if I could escalate this with their leadership (supervisor, manager) but was told there are no managers or supervisors on the floor, "they're in meetings all day and don't have time", and that if I tried to speak to anyone that I would receive the same response, very odd for a company.

    I've fallen in love with the product and will not return, but had I known I was going to pay the full price I could've gone with a different company. I would not recommend anyone to use this service. I write this review in hopes to inform anyone interested in using this service of how difficult it can be to get an issue resolved, which in my case has not been resolved and now I'm left eating a $700 cost.

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    Purchasing Power
    Response from Purchasing Power

    Hi Ricky! Thank You for providing the opportunity to resolve your concern. Please allow 7-10 business days for the credit to apply to your account. We apologize for the your experience, and thank him for allowing us the opportunity to make things right. Ricky is highly valued, and we appreciate your business.

    Customer ServiceStaff

    Reviewed Dec. 18, 2019

    I have been having problems with sending documents. I have been with my company that I work for for 17 years. I have been with my bank for over 15 years. I have tried sending my paycheck stubs. I tried sending direct deposit form. I have tried everything to try to get my account started. They keep asking me for payroll system. I know nothing about a payroll system. I tried to get the person to talk to my administrator at my job but she wouldn't talk to her for some reason. I just wanna know why can I not show just my paycheck stubs. I am not a business. I'm not owner. I'm just in a employee. I know nothing about payroll system.

    The last agent that I spoke with told me they couldn't help me and hung up on me. I just wanna know what I need to do to get my account back up. I was with this company 9 years ago. I don't understand what more they want from me. Nothing has changed other than my residence. Everything else is still the same as it was 9 years ago. I didn't catch the agent's name but she had a heavy accent and just hung up on me. Patricia

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    Verified purchase
    Process

    Reviewed Dec. 17, 2019

    I've been a part of this program for about four years and always had great things to say. For the most part, the items offered were decently priced and the convenience of having the payments taken from my check were great. The only issue I have had is that recently they lowered my credit amount to an amount lower than when I was first approved and nobody can tell me why. Needless to say, it interfered with my Christmas shopping this year.

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    Customer ServiceCoverageStaff

    Reviewed Dec. 16, 2019

    Purchased the above item in October. I did not receive it until December. Visually looking over the equipment, you could not see that one of the mounts were bent until it was put together. I called PP and was informed that due to the fact that I did not contact them within 48 hours there is nothing that they can do. This was a $1444 purchase. There was no warranty on this item which I did not know. So now I am left with a really huge stack of metal that I cannot use. I will not recommend them to my associates that ask me. This was the first time that I used them and had covered with all of my new hires how helpful this program is. Now that I know, I can no long recommend and will definitely suggest they not use this service.

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    Purchasing Power
    Response from Purchasing Power

    Hi William! Thank you allowing me the opportunity to resolve your concern and to make things right. The required information needed has been sent to you via email. We do apologize for any inconvenience that you have experience with your order. William, you are highly valued customer, and we appreciate your business.

    Verified purchase
    Reliability

    Reviewed Dec. 16, 2019

    Product came thru unharmed. Very happy with the early Christmas presents, very reliable. I can't wait to get more, and share the experience of giving joy to others and myself. Merry Christmas and a happy new year! Can't wait for next year, next Christmas and birthdays and anniversaries.

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    Verified purchase
    PriceOnline & App

    Reviewed Dec. 15, 2019

    I did everything online and it was simple and easy. Their website is straightforward. And before you know it, whatever you ordered is at your house. The prices seem a little high for electronics though. It’s about 50% on some items. But I understand why. They’re financing it. Going with them is a way to get what you want without having to break the bank. I have recommended a few people to them.

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    Verified purchase
    Punctuality & SpeedOnline & App

    Reviewed Dec. 14, 2019

    I bought from them a wedding ring for men, perfume for me which was nice and a Movado watch for my godmother. She loves the watch. The watches were excellent. It was easy to do the purchase. The order form was plain and explanatory and I was able to navigate their website. Everything was okay and the items came on time. The delivery service was excellent.

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    Verified purchase
    Customer ServicePrice

    Reviewed Dec. 13, 2019

    Pricey but products are good. Customer service is great but the products are double what they are really worth. Example: I bought a fridge for $2615 (after a $200 discount) and it was $1298 in the store. I think that they take advantage of customers wanting to pay over time.

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    Verified purchase
    PriceEase of Use

    Reviewed Dec. 13, 2019

    I like to go online and make purchases. I like the website of Purchasing Power and it is easy to use. I purchased four times this year and I recently got a hoverboard. Purchasing Power is like financing, but the prices offered are high compared to the other sites.

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    Staff

    Reviewed Dec. 11, 2019

    I have been ordering for Purchasing Power for about 10 years. Recently I called them because the amount owed was going down, but the amount in monthly payments was not. I have 4 items with monthly payments totaling 125.36, but they continue to take $172.00 from my checks bi-monthly. When I called to ask about it and why this was happening, I was told that my complaint would be forward to the appropriate individual. About a week later I received an email stating payments were being deducted correctly. Again NOT TRUE. There is only $1029. outstanding. An order that was ordered last December 21st, has already been paid in full, yet they continue to collect fund on this.

    With only $1029.00 outstanding and 172.00 being collected from my pay checks bi-monthly, my total amount will be paid in full in about 3 months. I just ordered product the end of October 2019. How is this allowing payment over a 12 month period. NOT A HAPPY CUSTOMER!! Oh, did I mention that I have spent almost $50,000 over the years... Very dissatisfied Roxanne **

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    Purchasing Power Company Information

    Company Name:
    Purchasing Power
    Company Type:
    Private
    Year Founded:
    2001
    Address:
    1349 W. Peachtree St. NW, #1100
    City:
    Atlanta
    State/Province:
    GA
    Postal Code:
    30309
    Country:
    United States
    Website:
    www.purchasingpower.com